ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual Mode Macro Node B Maintenance Guide

ZXSDR BS8900 GU360
Outdoor GSM&UMTS Dual Mode Macro Node B
Maintenance Guide
Version 4.00
ZTE CORPORATION
ZTE Plaza, Keji Road South,
Hi-Tech Industrial Park,
Nanshan District, Shenzhen,
P. R. China
518057
Tel: (86) 755 26771900
Fax: (86) 755 26770801
URL: http://ensupport.zte.com.cn
E-mail: support@zte.com.cn
LEGAL INFORMATION
Copyright 2006 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of
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All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION
or of their respective owners.
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information contained herein.
ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject
matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee,
the user of this document shall not acquire any license to the subject matter herein.
ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.
Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.
Revision History
Revision No.
Revision Date
Revision Reason
R1.0
20090205
First edition
Serial Number: sjzl20090458
Content
About This Manual.............................................. i

Safety Instruction .............................................1
Safety Overview ............................................................. 1
Safety Symbols .............................................................. 1
Safety Specifications ....................................................... 3
Routine Maintenance.........................................7
Overview....................................................................... 7
Purpose..................................................................... 7
Methods .................................................................... 7
Precautions................................................................ 8
Daily Maintenance .......................................................... 9
Daily Routine Maintenance Items .................................. 9
Handling Alarm .........................................................10
Querying and Handling Current Alarms ................10
Querying and Analyzing Past 24-Hour History
Alarms .................................................12
Querying Real-Time Status of Each Cell ........................14
Analyzing Daily Cell Performance Report Data................15
Handling Common Faults ............................................17
Handling Subscriber Complaints ..................................17
Monthly Maintenance .....................................................18
Monthly Routine Maintenance Items .............................18
Analyzing Alarm Frequency .........................................18
Analyzing Monthly Cell Performance Report Data ...........21
Main Equipment Maintenance ......................................23
Checking Cabinet Power Supply ..........................23
Checking Cabinet Grounding...............................24
Checking Cabinet Protection ...............................24
Testing Heat Exchanger .....................................25
Cable Connection Checking .........................................25
Checking Trunk Cable Connection ........................25
Checking Fiber Connection .................................26

Checking Data Cable and Monitoring Cable
Connections ..........................................26
Spare Part Checking...................................................26
Checking Storage Environment of Spare
Parts ....................................................26
Checking Amount of Spare Parts .........................27
Quarterly Maintenance ...................................................27
Quarterly Routine Maintenance Items ...........................27
Testing Call, Coverage, and Handover...........................28
Main Equipment Maintenance ......................................28
Checking Fans Running Status ...........................28
Checking Boards Running Status ........................28
Heat Exchanger Maintenance ..............................34
Cable Connection Checking .........................................35
Checking RF Cable Connection ............................35
Checking GPS Cable Connection ..........................35
Semiyearly Maintenance .................................................36
Biannual Routine Maintenance Items ............................36
Equipment Cleaning ...................................................36
Cleaning Fan Subrack ........................................36
Board Diagnosis and Test............................................37
Yearly Maintenance ........................................................38
Yearly Routine Maintenance Items ...............................38
BTS Testing ..............................................................39
Measuring Power Amplifiers Output Power ...........39
Measuring SWR ................................................40
Testing CC Board Changeover......................................40
Grounding Checking...................................................42
Checking Lightning Protector ..............................42
Checking Grounding Cable .................................43
Testing Grounding Resistance .............................43
Antenna Feeder System Checking ................................43
Checking Antenna Feeder Interface .....................43
Checking Firmness of Antenna and Tower
Amplifier...............................................44
Checking Directional Antenna Tilt ........................44
Checking Waterproof Status of Antenna Feeder
Connectors and Lightning Protection
Grounding Clips .....................................46
Other Checking .........................................................46

Checking Iron Tower..........................................46
Checking Pole ...................................................46
Checking Running Status of Batteries ..................47
Emergency Maintenance.................................. 49
Overview......................................................................49
Emergency Maintenance Scenarios...............................49
Emergency Maintenance Flow......................................49
Emergency Maintenance Precautions ............................52
Emergency Process........................................................53
Automatic Active-Standby Changeover .........................53
Manual Active-Standby Changeover .............................53
Resetting Power-Down Board ......................................54
Checking Whether Fan Is Running Normally ..................55
Service Recover ............................................................56
Service Resuming Flow...............................................56
Service Recover Procedure..........................................58
Checking Whether PM Is Normal .........................58
Repairing Power Supply System ..........................58
Checking Power Supply of Main Boards ................58
Checking Whether Service Boards Run
Normally...............................................58
Resetting/Replacing Board..................................59
Checking Whether Fault Is due to Configuration
Data Modification ...................................59
Resuming Original Configuration Data ..................59
Collecting Fault Information................................60
Troubleshooting .............................................. 61
Common Troubleshooting Process ....................................61
Common Service Troubleshooting ....................................63
Low Call Completion Ratio...........................................63
Poor Call Quality........................................................64
Slow to Access the Internet ........................................66
Common Equipment Troubleshooting................................66
Temperature of RU Board Being High............................66
B121 DC Power Distribution Unit Fault ..........................67
B121 AC Power Distribution Unit Fault ..........................70
B121 Monitoring Unit Fault..........................................75
B121 Rectifier Fault....................................................75
Heat Exchanger Fault .................................................77
Environment Alarm unable to Be Reported ....................77
Part Replacement ............................................ 79

Replaceable Part List ......................................................79
Board Replacement........................................................80
Board Replacement Instructions ..................................80
Replacing RU ............................................................81
Replacing PM ............................................................83
Replacing CC/FS/UBPG/BPC ........................................84
Replacing SA.............................................................86
Replacing FA .............................................................86
Subrack Replacement.....................................................88
Subrack Replacement Instructions ...............................88
Replacing B121 Power Supply......................................89
Replacing PDM Subrack ..............................................90
Replacing Fan Subrack ...............................................91
Replacing Battery ......................................................92
Replacing Heat Exchanger...........................................93
Replacing Lightning Protection Subrack.........................94
Replacing BBU...........................................................95
Data Record Forms .......................................... 97

Daily Maintenance Record Form .......................................97
Monthly Maintenance Record Form ...................................99
Quarterly Maintenance Record Form............................... 100
Biannual Maintenance Record Form ................................ 101
Yearly Maintenance Record Form ................................... 102
Part Replacement Data Record Form .............................. 104
Emergency Troubleshooting Record Form ........................ 105
Figures .......................................................... 107

Tables ........................................................... 109
About This Manual

Purpose
This manual introduces maintenance methods of ZXSDR BS8900

GU360 (V4.00) Outdoor GSM&UMTS Dual Mode Macro Node B system (BS8900 GU360 for short), including routine maintenance,
emergency maintenance, troubleshooting, and part replacement.
It also provides tables for recording equipment maintenance information.
The BS8900 GU360 documents includes the following manuals:
ZXSDR BS8900 GU360(V4.00) Outdoor GSM&UMTS Dual Mode
Macro Node B Documentation Guide
Macro Node B System Description
Macro Node B Hardware Description
Macro Node B Hardware Installation Guide
Macro Node B Configuration Guide
Macro Node B Configuration Parameter Reference
Macro Node B Alarm Code Reference
Macro Node B Maintenance Guide
What Is in This
Manual
This guide contains the following chapters.

Section
Summary
Chapter 1, Safety
Instruction
Gives safety instruction for BS8900 GU360

maintenance.
Chapter 2, Routine
Maintenance
Introduces BS8900 GU360 routine maintenance

items and methods.
Chapter 3,
Emergency
Maintenance
Introduces BS8900 GU360 emergency

maintenance scenario, flow, handling methods,
and the service resuming ways.
Chapter 4,
Troubleshooting
Introduces common troubleshooting methods

for BS8900 GU360.
Chapter 5, Part
Replacement
Introduces methods of part replacement for

BS8900 GU360.
Appendix A, Data
Record Forms
Gives maintenance record forms of BS8900

GU360 for keeping the equipment maintenance
information.
Confidential and Proprietary Information of ZTE CORPORATION
ZXSDR BS8900 GU360 Maintenance Guide
This page is intentionally blank.
ii
Chapter
Safety Instruction
Table of Contents
Safety Overview ................................................................. 1
Safety Symbols .................................................................. 1
Safety Specifications ........................................................... 3
Safety Overview
Only qualified professional staff who has received BSS training can
install, operate and maintain the equipment.
BSS maintenance personnel must:
Master basic theories of BSS system
Be familiar with BSS system principles and networking
Have network optimization skills
During the installation, operation and maintenance of the equipment, one should strictly abide by all the safety rules and related
operation procedures on the site to avoid body injuries or equipment damages. The safety precautions introduced in this manual
are only supplementary to the local safety rules.
ZTE assumes no responsibility for consequences resulting from violation of the general specifications for safety operations or safety
standards for design, production, and equipment usage.
Safety Symbols
Table 1 lists safety symbols.
TABLE 1 SAFETY SYMBOLS DESCRIPTION
Safety Symbol
Meaning
Universal alerting symbol:
General safety attentions.
Safety Symbol
Meaning
Electrostatic: The device may be
sensitive to static electricity.
Electric shock: Risk of electric
shock.
Scald: Be aware of scald.
Laser: Beware of strong laser

beam.
Microwave: Beware of strong
electromagnetic field.
Amongst these safety symbols, the universal alarm symbols are

classified into four levels: danger, warning, caution, and note. The
formats and meanings of the four levels are described as below:
Danger:
Indicates a potentially hazardous situation which, if not avoided,
will result in death or serious injury of people, or equipment damages and breakdown.
Warning:
could result in serious injuries, or equipment damages or interruption of main services.
Caution:
could result in serious injuries, or equipment damages or interruption of part services.
Note:
could result in injuries, or equipment damages or interruption of
part services.
Chapter 1 Safety Instruction
Safety Specifications
Electrical Safety
Electric Shock:
Never install or uninstall power cables while they are live because
when touched with a conductor may produce sparks, resulting in
fire or damage to eyes.
Do shut off power supply before connecting or disconnecting a
power cable.
Before connecting a cable, make sure that the cable and its label
meet the actual installation requirements.
Warning:
It is not allowed to drill cabinet holes without permission. Unqualified drilling could damage wiring inside the cabinet. Additionally,
the metal pieces inside the cabinet created by drilling could result
in a shorted circuit board.
Antistatic
Electrostatic:
Static electricity produced by human body can damage static-sensitive components on circuit board, such as large-scale integrated
circuits.
Friction caused by human body activities is the root cause of electrostatic charge accumulation. Static voltage carried by a human
body in a dry environment can be up to 30 kV, and can remain in
there for a long time. An operator with static electricity may discharge electricity through a component when he/she touches the
conductor and causing damage.
Wear an antistatic wrist strap (the other end of wrist strap must be
well grounded) before touching the equipment or holding a plug-in
board, circuit board, Integrated Circuit (IC) chip or other devices,
to prevent human static electricity from damaging sensitive components.
Laser
Laser:
Avoid looking straight at the laser beam from the outlet of the
optical transceiver or inside the optical fiber to avoid eye damage.
High Temperature
Danger:
Avoid touching the surface area of some devices due to high temperature to avoid a scald injury.
Fans
Warning:
Do not put fingers or any tools in the running fan to avoid an injury.
Keep tools away from the running fan.
Sticking finger inside a running fan may cause hurt.
Put parts, screws, and tools away from the fan when replacing
related parts, to avoid damage to the fan or related devices.
Keep fingers and board away from the fan when replacing devices
around the fan, to avoid damage to the equipment or fingers.
Hoisting Heavy
Objects
Warning:
Do not walk or stay under the hoisted objects during hoisting operations.
Plugging/Unplugging Modules
Ensure a proper hoisting capability of the hoister when disassembling heavy equipment moving, and replacing equipment.
The operator must receive the training and qualification for

hoisting operations. Inspect and complete the hoisting tools
before getting into service.
Make sure to fix the hoisting tools firmly on a sufficiently secured object or wall before the hoisting operation.
Use brief oral instructions during the hoisting operations to prevent mistaken operation.
The modules mentioned in this document include front board, rear

board, and fan module.
Chapter 1 Safety Instruction
Caution:
Avoid inserting a module forcibly. Otherwise, the pin on the

backplane may bent.
Align the module with the guide rail and push it gently to the
backplane. Plug the module properly into the slot to prevent
short circuit due to contact between the module and the circuit
surface.
Avoid touching the circuits, components, connectors, and cable troughs when holding a module.
RF module turns hot when running. Avoid being scalded when

plugging and unplugging an RF module.
Personnel
Caution:
Non-professionals can only perform maintenance inside the equipment with the presence or under instructions of professionals on
site.
Replacing any parts or altering the equipment may result in unexpected dangers. Therefore, avoid replacing any parts or altering the equipment unless authorized. Contact ZTE in case of any
queries.
Chapter
Routine Maintenance
Table of Contents
Overview........................................................................... 7
Daily Maintenance .............................................................. 9
Monthly Maintenance .........................................................18
Quarterly Maintenance .......................................................27
Semiyearly Maintenance.....................................................36
Yearly Maintenance ............................................................38
Overview
Purpose
Routine maintenance means checking the equipment status periodically to find and solve problems in time to prevent potential
damages or faults.
Methods
The following lists common methods for locating faults during routine maintenance:
Alarm and notification check

Query equipment alarms and notifications at background, perform analysis to determine whether there is anything abnormal, and implement appropriate handling.
Equipment running status check

Query the sites running status at background, such as the cells
real-time status, perform analysis and implement appropriate
handling.
Performance index check

Query various site performance indices at background, analyze
these indices and implement appropriate handling.
Main equipment check
Check the site equipments running conditions, such as the

equipments power supply and the boards running status.
Cable connection check

Check various cable connections and make sure that cable labels are pasted appropriately.
Grounding and lightning protection check

Check the sites lightning protection system and the grounding
system to make sure that they are reliable.
Antenna feeder system check

Check the feeder cable connection of the sites antenna feeder
system, the waterproof condition, and the antenna downtilt.
Spare part check

Check the amount of the spare parts and the storage environment.
Site test
Perform the coverage test and the handover test for the site,
measure the sites power and SWR, and handle problems in
time if there is any.
Board diagnosis and test

Perform diagnosis and test for boards at background.
Daily fault handling

Perform analysis for daily faults detected and handle them in
time.
Equipment cleaning
Clean the equipment periodically to avoid dust accumulating
and guarantee the equipments normal running.
Precautions
The following matters should be noticed during routine maintenance:
1. Ensure the stability and reliability of the primary power supply
and check the system ground and lightning protection ground
periodically. Before stormy season and after thunder storms,
check the lightning protection system to make sure all facilities
are in good conditions.
2. Regulate the routine work of maintenance personnel. Keep
a detailed duty log to provide details about system operation, version, data change, upgrading, and troubleshooting on
day-to-day basis for follow-up analysis and troubleshooting in
the event of a fault. Also keep a shift record to specify the
responsibility clearly.
3. Maintenance personnel should be trained to grasp certain
knowledge related to equipment and network before performing the routine maintenance. During maintenance operations,
it is necessary to follow the instructions described in related
manuals of BS8900 GU360. Before touching the equipment,
Chapter 2 Routine Maintenance
4.
5.
6.
7.
maintenance personnel must wear antistatic wrist strap to

avoid accidents.
It is strictly forbidden to run the signaling tracing program during daytime when the traffic is heavy. Signaling tracing can
only be performed in low-traffic hours with permission by the
local ZTE office.
Check the spare parts periodically to guarantee that they are in
good conditions without being affected by moisture. Make sure
that there is sufficient stock of commonly used spare parts.
Keep the spare parts separate from those faulty parts and label
them for identification.
Handle fault as soon as possible. Contact the local ZTE office
for any problem that cannot be resolved.
Place the local ZTE offices contact information at a visible place
and make it known to all maintenance personnel. Update the
contact information in time.
Daily Maintenance
Daily Routine Maintenance Items
Table 2 lists the daily routine maintenance items.
TABLE 2 DAILY ROUTINE MAINTENANCE ITEMS
Category
Items
Querying and handling current
alarms
Alarms and notifications
Querying and analyzing the past

24hour history alarms
Querying and analyzing the past
24hour history notifications
Running status
Querying real-time BTS cells status
Performance indices
Analyzing daily cell performance

report data
Handling common faults
Troubleshooting
Handling subscriber complaints
Handling Alarm
Querying and Handling Current Alarms
Prerequisites
Steps
Communication between the NetNumen M31 client and the

NetNumen M31 server is normal.
Connections between the NetNumen M31 server and network

elements are normal.
1. Log in to the NetNumen M31 client.

2. Click View > Fault Management, the Fault Management
interface appears, as shown in Figure 1.
FIGURE 1 FAULT MANAGEMENT INTERFACE
3. Right-click on the site node to be queried in the left Resource

View, select Show current alarms > Show all current
alarms, as shown in Figure 2.
10
FIGURE 2 DISPLAYING CURRENT ALARMS
4. View the sites current alarms in the right pane, as shown in

Figure 3.
FIGURE 3 VIEWING SITES CURRENT ALARMS
Reference
Standard
The site has no abnormal alarm in the fault management interface.
Abnormality
Handling
Double-click an alarm to obtain the alarm details in the Details

dialog box, as shown in Figure 4. Handle the alarm according
to suggestions given in the Maintenance Suggestion tab in the
dialog.
11
FIGURE 4 ALARM DETAILS DIALOG BOX
Precautions
None
Querying and Analyzing Past 24-Hour History

Alarms
Prerequisites
Steps
12



interface appears.
3. Click Query > View History Alarms, the History Alarms
Query Conditions tab appears on the right.
4. In the History Alarms Query Conditions tab, click the Quick
Search button, as shown in Figure 5.
FIGURE 5 CLICKING QUICK SEARCH BUTTON
5. Set query conditions in the Query History Alarm dialog box.

Select System Type and Location for the site to be queried,
as shown in Figure 6.
FIGURE 6 SETTING QUERY CONDITION - LOCATION
13
6. Select Restore Time and set it to be the past 24 hours, as

shown in Figure 7.
FIGURE 7 SETTING QUERY CONDITION - RESTORE TIME
7. Click the OK button after setting query conditions, and the

system will display all history alarms during the past 24 hours.
Reference
Standard
The alarm query result is displayed normally. There is no abnormal

alarm and no frequently occurring alarm .
Abnormality
Handling
Perform analysis for abnormal alarms and alarms that frequently

occur. Find out causes for these alarms and handle frequently
occurring alarms in time.
Precautions
None
Querying Real-Time Status of Each

Cell
Prerequisites
Steps
14


2. Start the NE agent.

3. In Physical View of the Topology Management tab, click
NE Agent > Dynamic Data Management.
4. On the left pane, right-click on the Base station system/logic site > Cell, select Channel Statistics Query.
The system displays the service channel and signaling channel
configurations and real-time status in the current cell.
5. Click Cell > Transceiver, and right-click on Refresh, the realtime status of all channels of the transceiver will be displayed.
Reference
Standard
The channel status in the cell is normal, there is no blocked channel. The real-time occupation of voice channel exists.
Abnormality
Handling
For sites with blocked channels, perform handling according to

the site alarms reported in Fault Management. For sites without channel occupation or abnormal channel occupation (such as
channel being released once being occupied), perform handling
according to information obtained in Fault Management and signaling tracing.
Precautions
Before using Dynamic Data Management, the NE agent must

be started first.
Analyzing Daily Cell Performance

Report Data
Prerequisites
Steps



2. Click View > Performance Management, the Performance
Management interface appears.
3. Click Performance Management > Performance data
query, the Query dialog box appears.
4. In the Query dialog box, select the Query Index tab, set
the Ne Type to be IBSCMEID and the Object Type to be
CellFunction(GSM). Select indices or measurement types to
be queried, as shown in Figure 8.
15
FIGURE 8 SETTING QUERY INDEX
5. In the Query Time tab, select Daily Summary, as shown in

Figure 9.
FIGURE 9 SETTING QUERY TIME
6. In the Query Object tab, select the cell to be queried, as

shown in Figure 10.
16
FIGURE 10 SETTING QUERY OBJECT
7. Click the OK button to analyze the query result.

Reference
Standard
All performance indices in the query result are normal.
Abnormality
Handling
Perform relevant handling according to abnormal indices in the

report.
Precautions
In the Query Index tab, the Object Type can also be set as
IBTSTRX(GSM) or IBTSTS(GSM).
Handling Common Faults

Common fault handling involves handling fault indicated in alarm
messages, such as the transmission fault and board fault.
Handling Subscriber Complaints

Test and troubleshoot faults according to subscribers complaints.
17
Monthly Maintenance
Monthly Routine Maintenance Items
Table 3 lists the monthly routine maintenance items.
TABLE 3 MONTHLY ROUTINE MAINTENANCE ITEMS
Category
Items
Alarms and notifications
Analyzing alarm frequency
Performance indices
Analyzing monthly cell performance report data

Checking cabinet power supply
Checking cabinet grounding
Main equipment
Checking cabinet protection
Testing heat exchanger
Checking trunk cable connection
Cable connections
Checking fiber connection

Checking data cable and monitoring cable connections
Checking storage environment of
spare parts
Spare parts
Checking the amount of spare
parts
Analyzing Alarm Frequency

Prerequisites
Steps
18



interface appears.
3. Click Query > History Alarm Statistics, the List of Report
Templates tab appears in the right pane.
4. In the List of Report Templates tab, double-click Statistics
Frequency By Alarm Code, as shown in Figure 11.
FIGURE 11 DOUBLE-CLICKING STATISTICS FREQUENCY BY ALARM CODE
5. Set query conditions in the Parameter Input Box-Statistics

Frequency By Alarm Code dialog box. Set System Type
and Location for the site to be queried, as shown in Figure
12.
19
FIGURE 12 SETTING QUERY CONDITION - LOCATION
6. Select Happen Time and set it to be the past one month, as

shown in Figure 13.
20
FIGURE 13 SETTING QUERY CONDITION - HAPPEN TIME
7. Click the OK button after setting query conditions to analyze

the alarm frequency.
Reference
Standard
The alarm frequency query result is output normally.
Abnormality
Handling
Perform analysis for alarms that occur frequently.
Precautions
In the List of Report Templates tab, user can also select other
template to perform query and analysis for history alarms.
Analyzing Monthly Cell Performance

Report Data
Prerequisites
Steps



2. Click View > Performance Management, the Performance
Management interface appears.
21
3. Click Performance management > Performance data

query, the Query dialog appears.
4. In the Query dialog box, select the Query Index tab, set
the Ne Type to be IBSCMEID and the Object Type to be
CellFunction(GSM). Select indices or measurement types to
be queried, as shown in Figure 14.
FIGURE 14 SETTING QUERYING INDEX
5. In the Query Time tab, select Monthly Summary, as shown

in Figure 15.
FIGURE 15 SETTING QUERY TIME
22
6. In the Query Object tab, select the cell to be queried, as

shown in Figure 16.
FIGURE 16 SETTING QUERY OBJECT
7. Click the OK button to analyze the query result.

Reference
Standard
All performance indices in the query result are normal.
Abnormality
Handling
Perform relevant handling for abnormal indices in the report.
Precautions
In the Query Index tab, the Object Type can also be set as
IBTSTRX(GSM) or IBTSTS(GSM).
Main Equipment Maintenance

Checking Cabinet Power Supply
Prerequisites
Steps
Prepare a multimeter for testing the power supply.

1. Check power input terminals and power output terminals of the
power distribution subrack to see whether they have normal
sizes and good contact. Check whether there is any problem
of corrosion, over-current, or over-temperature.
2. Check power input terminals, power output terminals, and
power sockets of each component inside the cabinet to see
whether they have normal sizes and good contact. Check
whether there is any problem of corrosion, over-current, or
over-temperature.
3. Use the multimeter to measure the power distribution subracks input voltage. Check whether the power cable is aging.
23
Reference
Standard
1. All connection parts have good contact, and there is no problem

of loosening or corrosion.
2. There is no equipment that has distorted appearance or the
problem of contacting part being hot for long term.
3. DC power nominal value: 48 V DC; allowed fluctuation range:
57 V DC ~ 40 V DC.
The DC power cable is not aging.
Abnormality
Handling
If the DC power supply is abnormal, check whether there is any

alarm of the power supply. Perform troubleshooting according to
the alarm indicator meanings and power supply equipment instructions. Replace the DC power cable if it is aging.
Precautions
None
Checking Cabinet Grounding

Prerequisites
Prepare a grounding resistance tester before checking the cabinet

grounding.
Steps
1. Check connection terminals and fastening screws of all grounding cables inside the cabinet to see whether they have good
contact. Check whether there is any problem of loosening or
corrosion.
2. Use the grounding resistance tester to measure grounding resistance of the equipment room.
Reference
Standard
1. All connection parts have good contact, and there is no problem

of loosening or corrosion.
2. The joint grounding resistance is less than 5 ; for special
design, the grounding resistance satisfies the design requirement.
Abnormality
Handling
Replace damaged grounding cables or connection terminals, and

fasten the screws. If the equipment rooms grounding resistance does not satisfy the design requirement, check whether
the grounding downlead is firmly connected with the grounding
network.
Precautions
None
Checking Cabinet Protection

Prerequisites
24
None
Steps
1. Check the cabinet top and inside to see whether there is any
object that is not the cabinets component.
2. Check the rodent-resistant net at the signal cable outlet on
cabinet top or at cabinet bottom to see whether it is bound
tightly and not damaged.
Reference
Standard
1. On the cabinet top and inside the cabinet, there is no object

that is not the cabinets component.
2. All rodent-resistance nets are bound tightly and not damaged.
Abnormality
Handling
On top of or inside the cabinet, remove object that is not the cabinets component. Bind the rodent-resistance net tightly.
Precautions
None
Testing Heat Exchanger

Prerequisites
Steps
None
1. Press the TEST key, the internal circulating fan, the external
circulating fan, and the heater will be forced to run for 2 minutes, and then automatically resume to status before the test
is performed.
2. Under the test status, press the TEST key to exit the test.
Note:
If serious sandstorm problem exists in the local area, clean
shutters of the heat exchanger and at the lower part of the front
door. For operation details, refer to Cleaning Shutter and Heat
Exchanger Maintenance.
Normal Result
The five alarm indicators on the heat exchanger are green or yellow, indicating that the working status is normal.
Abnormality
Handling
If the indicator of a part is red, it indicates that the part is faulty.

For handling details, refer to Analysis and Handling of Heat Exchanger Faults.
Precautions
36448
During the first half month after the heat exchanger starts running,
the heat exchanger test should be performed.
Cable Connection Checking

Checking Trunk Cable Connection
Prerequisites
Steps
Reference
Standard
None
1. Check whether the trunk cable connectors are reliable.
2. Check whether the trunk cable is not damaged.
3. Check whether the cable label is clear.
1. The trunk cable connection is reliable.
2. The trunk cable is not damaged.
3. The cable label is clear.
Abnormality
Handling
Replace the trunk cable if it is damaged; for operations details,

refer to Replacing E1/T1 Cable. Use clear cable label.
Precautions
If it is necessary to replace the trunk cable, interrupt the BTS service.
25
Checking Fiber Connection

Prerequisites
Steps
Reference
Standard
None
1. Check whether fiber connectors of BBU and RU are reliable.
2. Check whether the fiber is not damaged.
1. The fiber connection is reliable.
2. The fiber is not damaged.
Abnormality
Handling
Replace the fiber if it is damaged; for operation details, refer to

Replacing Internal Fiber. Use clear cable label.
Precautions
If it is necessary to replace the fiber, interrupt the RU service.
Checking Data Cable and Monitoring Cable

Connections
Prerequisites
Steps
Reference
Standard
None
1. Check whether the cable connectors are reliable.
2. Check whether the cable is not damaged.
1. The cable connection is reliable.
2. The cable is not damaged.
Abnormality
Handling
Replace the cable if it is damaged; for operations details, refer

to Replacing Dry Contact Cable and Replacing RS232 and RS485
Monitoring Cable. Use clear cable label.
Precautions
None
Spare Part Checking

Checking Storage Environment of Spare Parts
Prerequisites
26
None
Steps
Periodically check the spare part storeroom for the temperature,

humidity, fireproof condition, dampproof condition, dust-proof
condition, antimagnetic condition, shockproof condition, and
ventilation.
Reference
Standard
The spare part storeroom environment satisfies ZTE communication equipment storage requirements.
Precautions
None
Checking Amount of Spare Parts

Prerequisites
None
Steps
Check the spare part types and amount to see whether they satisfy
the equipment maintenance requirement.
Reference
Standard
1. According to the equipment hardware configuration, each type

of board should have one spare board at least, and the CC
board and the FS board each should have two spare boards at
least.
2. All spare parts should be kept in good conditions, without corrosion or damage.
Abnormality
Handling
All damaged spare parts and replaced parts should be returned to

ZTE Corporation for repair as soon as possible.
Precautions
None
Quarterly Maintenance
Quarterly Routine Maintenance Items
Table 4 lists the quarterly routine maintenance items.
TABLE 4 QUARTERLY ROUTINE MAINTENANCE ITEMS
Category
Base station test
Items
Testing call, coverage, and handover
Checking the fans running status
Checking the boards running status
Main equipment
Heat exchanger maintenance

Checking RF cable connections
Cable connections
Checking GPS cable connections
27
Testing Call, Coverage, and

Handover
Prerequisites
Prepare the testing MS and drive tester before testing call, coverage, and handover.
Steps
Use the testing MS and drive tester to test the base station for call,
coverage, and handover.
Normal Result
The call quality is good, the handover process is normal without

call drop occurring, and the base stations coverage range is normal.
Abnormality
Handling
Perform relevant handling for problems found in the test.
Precautions
None
Main Equipment Maintenance

Checking Fans Running Status
Prerequisites
Communication between the NetNumen M31 client and the NetNumen M31 server is normal.
Steps
1. At the NetNumen M31 client, check whether there is any fan

alarm in Fault Management.
2. Check whether the fan in the cabinets fan subrack is running
normally.
3. Check whether the fan in the FA module in BBU is running
normally.
Reference
Standard
All fans work normally with even rotational speed and without
alarms.
Abnormality
Handling
If the fan is faulty, replace the fan subrack or replace the fan; for
operation details, refer to Replacing Fan Subrack and Replacing
FA.
Precautions
When checking the fans running status, do not put the finger into
the fan.
Checking Boards Running Status
28
Prerequisites
Communication between the NetNumen M31 client and the NetNumen M31 server is normal.
Steps
1. Check RU60 (or RU40/RU02), and check indicators on panels

of CC, UBPG (or BPC), FS, and SA, to see whether there is any
alarm.
2. Check whether the panel indicator indicates alarm but no
alarm is reported in Fault Management at the NetNumen
M31 client.
Reference
Standard
All boards are running normally, without any alarm.

1. Table 5 lists normal status of indicators on RU60 (or
RU40/RU02) panel.
TABLE 5 NORMAL STATUS
OF
RU PANEL INDICATORS
Indicator
Color
Meaning
Description
RUN
Green
Running
indicator
Constantly ON: RU is being

reset or started.
Flashing at 1 Hz: RU status is
normal.
Flashing at 5 Hz: version is
being downloaded.
LINK
Green
Optical
interface
link
indicator
Constantly ON: the fiber

connection is normal.
Flashing at 5 Hz: the link is
taken as clock reference source,
and Phase Lock Loop (PLL) is in
fast pull-in status.
Flashing at 0.25 Hz: the link is
taken as clock reference source,
and PLL is in tracing status.
RF
Orange
RF working
status
indicator
ON: RF has output.
2. Table 6 lists normal status of indicators on CC panel.

OF
CC PANEL INDICATORS
Indicator
Color
Meaning
Description
HS
Blue
Board
extraction
indicator
ON: indicating that the board

can be pulled out.
Flashing: indicating the board is
being activated or deactivated.
OFF: indicating that the board
can not be pulled out.
RUN
Green
Running
indicator
Constantly ON: the board is

being reset.
Flashing at 1 Hz: the board is
running in normal status.
29
Indicator
Color
Meaning
Description
E0S
Green
0 ~ 3 E1/T1
status
indicator
Flashing according to time;

flashing at most 4 times per
second; 5 Hz flashing frequency:
The first second: flashing once,
indicating the 0th line is normal.
The third second: flashing
twice, indicating the 1st line is
normal.
The fifth second: flashing three
times, indicating the 2nd line is
normal.
The seventh second: flashing
four times, indicating the 3rd
line is normal.
The indicator flashes according
to the above loop, each loop
takes eight seconds.
30
E1S
Green
4 ~ 7 E1/T1
status
indicator
Same as above
E2S
Green
8 ~ 11
E1/T1
status
indicator
Same as above
E2S
Green
12 ~ 15
E1/T1
status
indicator
Same as above
MS
Green
AcON: the board is in active status.

tive/standby OFF: the board is in standby
status
status.
indicator
REF
Green
GPS antenna status or 2

MHz status indicator (corresponding
to different connections
of SMA
interface
on board
panel)
Constantly ON: indicating that

the antenna feeder is normal.
Constantly OFF: indicating
that the antenna feeder and
satellite are normal and are
being initialized.
Indicator
Color
Meaning
Description
ETH0
Green
Abis/Iub
interface
link status
indicator
Constantly ON: the Abis/Iub

network/electrical/optical
interface physical links are
normal.
ETH1
Green
ETH1
network
interface
link status
indicator
ON: the network interface

physical link is normal.
3. Table 7 lists normal status of indicators on UBPG (or BPC)

panel.
OF
UBPG (OR BPC) PANEL INDICATORS
Indicator
Color
Meaning
Description
HS
Blue
Board
extraction
indicator

can be pulled out.
RUN
Green
Running
indicator

being reset.
4. Table 8 lists normal status of indicators on FS panel.

OF
FS PANEL INDICATORS
Indicator
Color
Meaning
Description
HS
Blue
Board
extraction
indicator

can be pulled out.
RUN
Green
Running
indicator

being reset.
MS
Green
AcON: the board is in active status.

tive/standby OFF: the board is in standby
status
status.
indicator
31
5. Table 9 lists normal status of indicators on SA panel.

OF
SA PANEL INDICATORS
Indicator
Color
Meaning
Description
HS
Blue
Board
extraction
indicator

can be pulled out.
RUN
Green
Running
indicator

being reset.
Abnormality
Handling
1. Table 10 lists abnormal status of indicators on RU60 (or

RU40/RU02) panel.
TABLE 10 ABNORMAL STATUS
OF
RU PANEL INDICATORS
Indicator
Color
Meaning
Description
RUN
Green
Running
indicator
OFF: indicating self-test failure.
ALM
Red
Alarm
indicator
Flashing at 5 Hz: indicating

critical or emergent alarm.
minor alarm.
LINK
Green
Optical
interface
link
indicator
OFF: the fiber is disconnected.
RF
Orange
RF working
status
indicator
OFF: RF has no output.
2. Table 11 lists abnormal status of indicators on CC panel.

32
OF
CC PANEL INDICATORS
Indicator
Color
Meaning
Description
RUN
Green
Running
indicator
ALM
Red
Alarm
indicator

has alarm.
Indicator
Color
Meaning
Description
REF
Green
GPS antenna status or 2

MHz status indicator (corresponding
to different connections
of SMA
interface
on board
panel)

that the antenna feeder is
disconnected.
Flashing at 2 Hz: the antenna
feeder is normal but can not
receive the satellite signal.
Flashing at 0.5 Hz: the antenna
is short-circuited.
Flashing at 5 Hz: no message is
received at initialization.
ETH0
Green
Abis/Iub
interface
link status
indicator
OFF: the Abis/Iub network

interface physical link is
disconnected.
ETH1
Green
ETH1
network
interface
link status
indicator
OFF: The network interface

physical link is disconnected.
3. Table 12 lists abnormal status of indicators on UBPG (or BPC)

panel.
OF
UBPG (OR BPC) PANEL INDICATORS
Indicator
Color
Meaning
Description
ALM
Red
Alarm
indicator
ON: the board has alarm.
RUN
Green
Running
indicator
4. Table 13 lists abnormal status of indicators on FS panel.

OF
FS PANEL INDICATORS
Indicator
Color
Meaning
Description
ALM
Red
Alarm
indicator
RUN
Green
Running
indicator
5. Table 14 lists abnormal status of indicators on SA panel.
33
Precautions
OF
SA PANEL INDICATORS
Indicator
Color
Meaning
Description
ALM
Red
Alarm
indicator
RUN
Green
Running
indicator
None
Heat Exchanger Maintenance

Prerequisites
Steps
Quarterly heat exchanger maintenance includes testing heat

exchanger, replacing heat box, and cleaning heat exchanger
cavity.
Tools: cotton thread, cross screwdriver
1. Test the heat exchanger: Press the TEST key, the internal circulating fan, the external circulating fan, and the heater will
be forced to run for 2 minutes, and then automatically resume
to status before the test is performed. Under the test status,
press the TEST key to exit the test.
2. Clean the heat box: Dust might accumulate in the heat box
after long term usage or after serious sandstorm, which might
influence the heat exchanging effect. Replace the heat box to
keep the heat exchanger clean.
i. Automatic dust cleaning
If the external circulating fan stops running for 60 minutes,
then after the 60 minutes, it will automatically run in full
rate for 3 minutes to clean dust on the heat box. In low
temperature, this function is disabled when the heater is
started.
ii. Manual dust cleaning
Press the CLEAN key to make the external circulating fan
run in full rate for 3 minutes, the fan then automatically
resumes to status before dust is cleaned. Under the dustcleaning status, press the CLEAN key to resume to status
before the dust is cleaned.
3. Clean the heat exchanger cavity.
i. Disconnect the heat exchangers power supply. Pull out the
48 V DC connector, 220 V AC connector, and DB9 connector that are connected with the heat exchanger.
ii. Use screwdriver to disassemble cross screws on the cover
plate and remove the cover plate.
iii. Use clean cotton thread to clean the inside of heat exchanger cavity and the fans blade.
iv. Clean the heat box gently with clean cotton thread.
v. Clean the waterspout at the bottom of heat exchanger.
34
vi. Install the cover plate after cleaning is completed, and fasten screws.
Normal Result
Abnormality
Handling
Precautions
The five alarm indicators on the heat exchanger are green or green
(flashing), indicating that the working status is normal.
If the indicator of a part is red, it indicates that the part is

faulty. For handling details, refer to Analysis and Handling of
Heat Exchanger Faults.
If the heat exchanger does not perform automatic dust cleaning within specified time, or the heat exchanger has no response after the CLEAN key is pressed, perform troubleshooting according to operation details described in Analysis and
Handling of Heat Exchanger Faults.
In low temperature, when the heater is started, do not use the

manual dust cleaning function randomly, because it might influence the heating effect on internal equipments.
Cable Connection Checking

Checking RF Cable Connection
Prerequisites
Steps
Reference
Standard
None
1. Check RF cable connectors to see whether they are tight, reliable, and waterproof.
2. Check whether the RF cable is not damaged.
3. Check whether the RF cable label is clear.
1. The RF cable connection is reliable and waterproof.
2. The RF cable is in good condition.
3. The RF cable label is clear.
Abnormality
Handling
If water infiltrates the RF cable, perform waterproof handling. If a

RF cable is damaged, replace the RF cable; for operation details,
refer to Replacing RF Jumper.
Precautions
When performing waterproof handling or replacing the RF cable,

turn off the RUs power supply, and relevant services supported by
RU will be interrupted.
Checking GPS Cable Connection

Prerequisites
Steps
Reference
Standard
None
1. Check GPS cable connectors to see whether they are tight,
reliable, and waterproof.
2. Check whether the GPS cable is not damaged.
3. Check whether the GPS cable label is clear.
1. The GPS cable connection is reliable and waterproof.
2. The GPS cable is in good condition.
3. The GPS cable label is clear.
35
Abnormality
Handling
If water infiltrates the GPS cable, perform waterproof handling.

If a GPS cable is damaged, replace the GPS cable; for operation
details, refer to Replacing GPS Jumper.
Precautions
None
Semiyearly Maintenance
Biannual Routine Maintenance Items
Table 15 lists the biannual routine maintenance items.
TABLE 15 BIANNUAL ROUTINE MAINTENANCE ITEMS
Category
Items
Equipment cleaning
Cleaning fan subrack
Equipment Cleaning
Cleaning Fan Subrack
Prerequisites
1. Tools: clean cotton gauze, antistatic soft brush or dust collector.

2. Standby fan subrack.
Steps
1. Use clean cotton gauze, antistatic soft brush, or dust collector

to clean the fan and circuit board in the standby fan subrack.
2. Use the standby subrack to replace the running fan subrack
in the cabinet. For operations details, refer to Replacing Fan
Subrack.
3. Clean the replaced fan subrack as described in step 1, and the
cleaned fan subrack can be used as standby fan subrack.
4. Replace all other running fan subracks in the cabinet and clean
them as described above.
Reference
Standard
36
The fan subrack is clean.
Abnormality
Handling
None
Precautions
The process of replacing fan subrack can not exceed 5 minutes.
Board Diagnosis and Test

Prerequisites
Steps



NE Management > Test Management, as shown in Figure
17.
FIGURE 17 ENTERING TEST MANAGEMENT
4. In the left equipment view of Test Management, find the

BS8900 node.
5. Select the board in BS8900 GU360 to be diagnosed and perform the test.
Reference
Standard
After the test is completed, the board color is yellow/green. Click

the board and the test result is displayed.
The test result is normal.
37
Abnormality
Handling
Analyze the fault cause according to the test result.
Precautions
Before using Test Management, the NE agent must be started

first.
Yearly Maintenance
Yearly Routine Maintenance Items
Table 16 lists the yearly routine maintenance items.
TABLE 16 YEARLY ROUTINE MAINTENANCE ITEMS
Category
Items
Base station test
Measuring power amplifiers output power

Measuring Standing Wave Ratio
(SWR)
Board changeover test
Testing CC board changeover

Checking lightning protector
Checking grounding cable
Grounding
check
lightning
protection
Testing grounding resistance
Checking antenna feeder interface
Checking tightness of antenna and
tower amplifier
Checking
downtilt
directional
antenna
Antenna feeder system check
Checking waterproof conditions

for antenna feeder connector and
lightning protective grounding clip
Other checks
Checking iron tower (optional)

Checking pole (optional)
Checking running status of batteries
38
BTS Testing
Measuring Power Amplifiers Output Power
Prerequisites
Tools:
1.
2.
3.
4.
Steps
One 3 1/2 digital multimeter

One 150 W thru-line wattmeter
RF cables
Other metal fittings
1. Turn off the Radio Unit (RU)s power supply. The RUs power
switch is on the front panel of PDM.
2. Disconnect the power supply and make the RU not output
power, loosen the antenna feeder cable connectors, and connect them with a thru-line wattmeter and a large-power load.
Note:
When the RU is not connected with any antenna, connect it with
a 100 W microwave power load. When the RU is connected with
antenna, it needs not be connected with any load.
3. Turn on the power supply and add excitation (RU has output).
Read the power of the set frequency band (GSM900: 925 MHz
~ 960 MHz; GSM1800: 1805 MHz ~ 1880 MHz). In the case
of full power, read the output power and the gain flatness.
4. After the test is completed, disassemble connections among
thru-line wattmeter, large-power load, and the Power Amplifier
(PA) output end, restore the connection between PA output end
and the antenna feeder cable. Make the RU power on again.
Reference
Standard
Abnormality
Handling
RU60: for GMSK, the maximum cabinet-top output power is

47.8 dBm (60 W); for 8PSK, the maximum cabinet-top output
power is 46.0 dBm (40 W).
RU02: for GMSK, the maximum cabinet-top output power is

46.0 dBm (40 W); for 8PSK, the maximum cabinet-top output
power is 43.5 dBm (22.5 W).
If the test result is abnormal, check whether power control parameters at background are set correctly, and check whether RF cable
connections between modules and antenna feeders are reliable.
Common PA faults include PA module (front-end) faults and PA
tube (rear-end) faults. They cause low gain and decreased output
power. If PA is faulty, replace the RU where the faulty PA is located.
Precautions
During the measuring process, services supported by the RU

should be interrupted.
39
Measuring SWR
Prerequisites
Steps
Site Master
50 SMA (M) matching load
SMA torque spanner
Allen screwdriver
One N(M) -N(M) testing cable
1.
2.
3.
4.
Turn on the power switch of Site Master

Select OPT in the main menu.
Select the item to be measured: SWR.
Select the FREQ key in the main menu, and enter start and
stop scanning frequencies.
5. Select the START CAL key to calibrate the measuring instrument as follows:
i. Connect the circuit breaker (OPEN) with TEST PORT, and
select ENTER.
ii. Connect the short-circuit device (SHORT) with TEST PORT
and select ENTER.
iii. Connect the 50 load with TEST PORT and select ENTER,
the system performs calibration automatically.
6. In SCALE of the main menu, enter the values of TOP, BOTTOM,
and LIMIT. To facilitate query, it is recommended to set the
value of TOP to be 1.5 and BOTTOM to be 1.0.
7. In the FREQ menu, select the MARKER key, and then select
EDIT to edit MARKER to make it show the Standing Wave
Ratio (SWR) value.
8. Read the values. Examine whether these values meet the requirements and then save them.
9. Reconnect connectors of the equipment and restore the system.
Reference
Standard
Normal test result: SWR < 1.5
Abnormality
Handling
If the test result is abnormal, use the fault location function (DTF)
to find the fault position and fault cause, and perform troubleshooting.
Precautions
1. Each time before power-on for measurement, calibrate the

measuring instrument.
2. If the measurement is conducted during equipment running, it
is necessary to notify the customer. Lock relevant sectors or
get the customers approval, then turn off relevant equipment
power supply and perform the test. Usually, it is not recommended to perform the measurement in this way.
3. During the measurement, observe the equipments running
status with care.
Testing CC Board Changeover

Prerequisites
40

Steps


NE Management > Configuration Management, as shown
in Figure 18.
FIGURE 18 ENTERING CONFIGURATION MANAGEMENT
4. In the left equipment view of Configuration Management,

find the BS8900 node, double-click it to open the rack view.
5. Right-click on the CC board in BS8900 GU360 to perform active-standby changeover.
Reference
Standard
Abnormality
Handling
The board changeover is normal. Perform the dialing test after the
board changeover, and all services are normal.
None
41
Precautions
None
Grounding Checking
Checking Lightning Protector
Prerequisites
Steps
1.
2.
3.
4.
Site Master
50 N(F) matching load
One testing cable
Adapters N(M)-7/16DIN(M), N(M)-7/16DIN(F)
The following takes the 1/4 lightning protector for example to

explain the method of examining whether a lightning protector is
normal.
1. Turn off the BS8900 GU360 power supply.
2. Loosen the jumper connectors connected to both ends of the
lightning protector.
3. Select the START CAL key to calibrate the measuring instrument as follows:
i. Connect the circuit breaker (OPEN) with TEST PORT, and
select ENTER.
ii. Connect the short-circuit device (SHORT) with TEST PORT
and select ENTER.
iii. Connect the 50 load with TEST PORT and select ENTER,
the system performs calibration automatically.
4. Connect the Site Master to a port on the lightning protector via
testing cable.
5. Connect the other port on the lightning protector with the
matching load.
6. Read the Site Master and examine whether the lightning protectors return loss is within the normal range.
7. Repeat Step 4 through 6 to measure the return loss of the other
port on the lightning protector.
8. Adjust the multimeter to 10 K to measure the resistance of
conductors in the high-frequency sockets at both ends of the
lightning protector.
9. Adjust the multimeter to 1 to measure the resistance between the conductor in the antenna and the ground.
10. If the test result is normal, connect jumper connectors to the
two ports on the lightning protector. Power-on the BS8900
GU360 to restore the system.
Reference
Standard
Technical indices of the lightning protector satisfy the product

specifications. The normal test result is larger than 20 dB.
The resistance of conductors in the high-frequency sockets at both
ends of the lightning protector is larger than 20 M.
The resistance between the conductor in the antenna and the
ground is approximately 0 .
Abnormality
Handling
42
If the test result is abnormal, it is advised to replace the lightning

protector.
Precautions
Take care of the grounding connection of the lightning protector

so that they may not be damaged.
Checking Grounding Cable

Prerequisites
Steps
Reference
Standard
Abnormality
Handling
None
Check each grounding cable to see whether its connectors are
loose, rusty or aging.
No connector is loose, rusty or aging.
Replace the grounding cables and reconnect them.
Testing Grounding Resistance

Prerequisites
Prepare the earth resistance tester (model ZC-8) before testing

the grounding resistance.
Steps
1. Disconnect the grounding down-lead from the equipment, and

connect it to the earth resistance tester.
2. Mount two auxiliary piles 20 m and 40 m away from the testing
point (local voltage/remote current). To ensure good contact
between the piles and the earth, sprinkle water around them.
3. Connect the two auxiliary piles and the earth resistance testers
terminals through conducting wire. Shake the handle of the
tester to measure the grounding resistance. If the earth resistance tester gets power supply from battery, the grounding
resistance can be read directly by pressing the button.
Reference
Standard
Grounding resistance 5 . In area where the number of thunderstorm days per year is less than 20, the grounding resistance
can be less than 10 . Measure the grounding resistance according to the design requirement if there is any.
Abnormality
Handling
1. Check whether the connection between the grounding downlead and the grounding net is reliable.
2. Check whether the grounding net system satisfies the design
requirement and whether the resistance-reducing agent is
added periodically.
Antenna Feeder System Checking

Checking Antenna Feeder Interface
Prerequisites
Steps
Reference
Standard
None
1. Observe indicators on the backplane to see whether there is
any SWR alarm.
2. Check whether the RF cables of the antenna feeder system are
aging.
1. Indicators on the backplane show no SWR alarm.
2. The RF cables of the antenna feeder system are not aging.
43
Abnormality
Handling
1. According to the SWR measuring method described in Measuring SWR, check SWR of the jumpers, main feeders and antennas. Check segment by segment from the combiners output
port to locate the faulty parts. Replace the faulty parts until
the fault is removed.
2. If the RF cables are aging, replace them.
Checking Firmness of Antenna and Tower

Amplifier
Prerequisites
Prepare the spanner before checking the firmness of antenna and

tower amplifier.
Steps
1. Check whether the fixing clips of antennas and antenna supports are reliable.
2. Check whether the fixing clips of the tower amplifier are reliable.
Reference
Standard
The fixing clips of antennas and tower amplifiers are reliable, without shaking or sliding.
Abnormality
Handling
Use the spanner to tighten the fastening screws.
Checking Directional Antenna Tilt

Prerequisites
Prepare the angle gauge before checking a directional antennas

tilt.
Steps
Use the rotary angle gauge with a bubble tube to check the tilt
of a directional antenna, as shown in Figure 19. If using other
instrument, refer to the corresponding instruments instructions.
FIGURE 19 ANGLE GAUGE
1. Press the angle gauge against the object to be measured, as

shown in Figure 20.
44
FIGURE 20 MEASURING OBJECT
WITH
ANGLE GAUGE (1)
2. Rotate the dial until the bubble in the tube is located in the
middle of the two indication rings.
3. Read the scale on the dial.
Reference
Standard
Abnormality
Handling
The tilt is consistent with that specified in network planning.

1. Rotate the dial to the set angle.
2. Press the object to be measured against the dial chassis firmly.
Move the object and chassis together until the bubble in the
tube moves to the middle of the two indication rings, as shown
in Figure 21.
FIGURE 21 MEASURING OBJECT
WITH
ANGLE GAUGE (2)
45
Checking Waterproof Status of Antenna Feeder

Connectors and Lightning Protection Grounding
Clips
Prerequisites
Prepare the following materials before checking the waterproof

status of antenna feeder connectors and lightning protection
grounding clips:
Waterproof adhesive
Sealant
Insulating tape
Steps
Check whether water leakage or cracks exist on antenna feeder

connectors and lightning protection grounding clips.
Reference
Standard
No water leakage or cracks exist on antenna feeder connectors

and lightening protection grounding clips.
Abnormality
Handling
Perform the following steps to make waterproof treatment:

1. Turn off the power supply of BS8900 GU360.
2. Disassemble the existing waterproof materials.
3. Wrap the waterproof adhesive at the connector, apply the
sealant, and then wrap the insulating tape. Wrap the tape
layer by layer from bottom to top to avoid rainwater leakage.
4. Make the BS8900 GU360 power on.
Other Checking
Checking Iron Tower
Prerequisites
Steps
Reference
Standard
Abnormality
Handling
None
Check tower lamps, tower structure distortion, and tower base

sinking.
Measure the verticality and height of the iron tower.
Check the degree of tightness of structure bolts. Check the

corrosion-proof and rustproof conditions.
The structure distortion, base sinking, and verticality of the iron

tower all satisfy the design requirements. The structure bolts are
fixed tightly and there is no corrosion or rust on them.
Perform appropriate handling for abnormality if there is any.
Checking Pole
Prerequisites
Steps
None
Check the following items:
46
Installation of the pole fasteners.
Reference
Standard
Abnormality
Handling
Forces on devices including the pole, cables on the guyed

tower, and ground anchors.
Corrosion-proof and rustproof conditions.
Pole verticality.
The pole is vertical and tightly fixed, without any corrosion or rust.
Perform appropriate handling for abnormality if there is any.
Checking Running Status of Batteries

Prerequisites
Steps
Reference
Standard
None
Check whether the battery has leakage and whether connection
cables have reliable contact.
There is no battery leakage and the connection is normal.
Abnormality
Handling
Refer to the battery instructions.
Precautions
None
47
48
Chapter
Emergency Maintenance
Table of Contents
Overview..........................................................................49
Emergency Process............................................................53
Service Recover ................................................................56
Overview
Emergency Maintenance Scenarios
Table 17 lists the application scenarios of BS8900 GU360 emergency maintenance.
TABLE 17 FAULT SYMPTOM
AND
DETAILS
Fault Symptom
Fault Details
The service is interrupted at a few

BS8900 GU360.
The service is interrupted at a

few BS8900 GU360, all mobile
subscribers in corresponding
coverage areas encounter
communication break or can not
access the network normally.

large amount of BS8900 GU360.

large amount of BS8900 GU360
that are mutually associated, a lot
of mobile subscribers encounter
communication break or can not
access the network normally.
Emergency Maintenance Flow

Figure 22 shows the flow of emergency maintenance.
49
FIGURE 22 EMERGENCY MAINTENANCE FLOW
The emergency maintenance flow include the following steps:

Check Service
According to the emergency fault symptom, and through the topology at Network Management System (NMS) client and reported
alarms, decide whether the fault is caused by site problems and
whether the fault exists in a few sites or a large amount of sites.
Record
abnormality and
locate fault
According to the emergency maintenance flow given in Figure 22,

locate the fault and make records in the abnormality record form
as shown in Table 1.
TABLE 1 ABNORMALITY RECORD FORM
Record Item
Emergency fault occurrence time
Emergency fault occurrence range
50
Abnormality Details
Chapter 3 Emergency Maintenance
Record Item
Abnormality Details
Critical alarm reported

Abnormal performance index
Board with abnormal indicator
Site version number
NMS version number
Operation log information
Status query information
Signaling tracing information
Note:
In case of any emergency fault occurring, record the fault details
as much as possible to facilitate fault locating.
Analyze fault
Perform fault analysis and troubleshooting according to the position located in previous fault locating.
If the fault is not due to BSS problems, contact relevant maintenance personnel to solve the problem.
If the fault is due to BSS problems, perform analysis to decide
whether the fault cause is at BSC or base station, and implement
corresponding handling.
Emergency help
If onsite maintenance personnel can not remove the fault, contact ZTE Corporation.
Resume service
After the fault is located, resume the service as soon as possible.

If the fault can not be located immediately, try methods such as
board changeover, resetting board, or replacing board, to resume
the service in time.
Caution:
Before resuming service, maintenance personnel should perform
system data backup. If it is necessary to change hardware configuration, such as cable connection or boards slot position, record
the current condition first.
The procedure of resuming service must be recorded.
Observe resumed
service
Perform the dialing test and performance report statistics, and collect subscribers complaints, to learn details of service resumption.
After the service is resumed through emergency maintenance,
make sure that the system is running normally. Arrange personnel
to attend during service peak hours to ensure that problems can
be solved in time if there is any.
51
Epilogue
Summarize the emergency maintenance experience and fill in the

emergency troubleshooting record form, and give feedback of the
troubleshooting result to the customer and ZTE Corporation.
Emergency Maintenance Precautions

Precautions
Maintenance
Guide
The following items should be noticed in the emergency maintenance:
Usually, the emergency maintenance has great influence on

the system running. Consequently, it is required that maintenance personnel must be familiar with the equipment. Maintenance personnel should have certain maintenance experience
or perform the maintenance under the guidance of experienced
maintenance personnel.
If the fault greatly influences the system running, contact ZTE

Corporation as soon as possible no matter whether the maintenance personnel could remove the fault.
Before the emergency maintenance is performed, implement

data backup for the site first.
Before performing emergency maintenance for BS8900 GU360,

the following basic principles of emergency maintenance should
be fully considered and followed:
1. The purpose of emergency maintenance is to rapidly resume
the system service. Consequently, the maintenance personnel
should study and grasp the emergency maintenance material
of BS8900 GU360 and related equipments.
2. Maintenance personnel should keep calm in case of any emergency service interruption occurring at BS8900 GU360. Contact NMS maintenance personnel first, query relevant alarms
at NMS to locate the site where the service interruption occurs.
If the service interruption occurs at a large amount of

BS8900 GU360, check BSCs to which the Abis interface of
these sites are connected and transmission circuits to see
whether there is any abnormality, such as faulty module
of faulty board, data modification, or version changes. If
the BSC, transmission equipment, and transmission circuit
have no problem, then maintenance personnel can go to
different sites to perform maintenance. NMS maintenance
personnel should cooperate with the site maintenance
personnel.
If the service interruption is due to problems at a single site,
contact NMS maintenance personnel first to obtain alarm
information of the faulty site to locate the fault range. Take
tools and spare parts of the base station to the faulty site
to perform emergency maintenance.
3. After the emergency maintenance is completed, collect equipment alarm information related to the fault in time. Send relevant troubleshooting report, equipment alarm file, and log
file to ZTE Corporation for further analysis, which helps better
ZTEs after-sale service.
52
Emergency Process
Automatic Active-Standby
Changeover
Redundant backup is adopted in the clock, IQ switching, and transmission of BS8900 GU360. If no problem exists in redundant
boards:
When one of the control clock modules of BS8900 GU360 becomes faulty, the system automatically performs cold switching, and the service will be interrupted for about 10 seconds.
When one of the FS network switching module becomes faulty,

it only influences the running of the RU connected with it. For
ring networking, the system automatically performs switching
to another FS IQ, and the service will be interrupted for about
10 seconds.
Manual Active-Standby Changeover

Context
Steps
The manual active-standby changeover is performed when fault

occurs at the transmission or the clock. The changeover time is
within 30 seconds.
1. Log in the local or centralized NMS.
2. Right-click on the main CC board to initiate the active-standby
changeover.
Figure 23 shows the operation in the centralized NMS.
53
FIGURE 23 OMM ACTIVE-STANDBY CHANGEOVER
Note:
If only one board is configured, then the changeover menu will
not be displayed. If two boards are configured, and one board
is in active status while the other board is in standby status,
then the changeover menu will be displayed.
END OF STEPS
Resetting Power-Down Board

Context
Steps
Perform power-down resetting for the faulty board.

1. Log in the local or centralized NMS.
2. Right-click on the faulty board to initiate the power-down resetting.
Figure 24 shows the operation in the centralized NMS.
54
FIGURE 24 OMM POWER-DOWN RESETTING
END OF STEPS
Checking Whether Fan Is Running

Normally
Context
Steps
Check whether the fan is running normally.

1. Log in the local NMS.
2. Right-click on the SA/SE, RTR/DTR/FCE board to initiate the
environment information query.
3. Check whether the temperature is within the nromal range.
Usually, the temperature should be lower than 55.
END OF STEPS
55
Service Recover
Service Resuming Flow
The flow of resuming service is shown in Figure 25.
56
FIGURE 25 SERVICE RESUMING FLOW
57
Service Recover Procedure

Checking Whether PM Is Normal
Context
Check the PMs power supply to see whether the cabinet has normal power supply.
Steps
1. On the rack panel, check whether the RUN indicator of PM is

green, which indicates normal status.
2. If the indicator is abnormal, check the PM board.
END OF STEPS
Repairing Power Supply System

Context
Usually, abnormal power supply of the cabinet is caused by fault

in the power supply system of the equipment room. Perform the
following steps to solve the problem.
Steps
1. To avoid accidents, before the equipment rooms power supply

system becomes normal, turn off all power switches on the
panel of the power distribution shelf of the cabinet.
2. Repair the power supply system as soon as possible.
END OF STEPS
Checking Power Supply of Main Boards

Context
After the cabinets power supply becomes normal, check whether

the main service shelfs power supply is normal.
Steps
1. On the rack panel, check the RUN indicator of CC to see

whether it is ON, which indicates normal running.
2. On the rack panel, check the RUN indicator of SA/SE to see
3. If the main service shelfs power supply is abnormal, i.e. the
RUN indicator is OFF, then before finally finding out the fault
cause, it is recommended not to perform any operation, instead, maintenance personnel should contact ZTE Corporation
immediately to get technical support.
END OF STEPS
Checking Whether Service Boards Run Normally

Context
58
After the cabinets power supply becomes normal, check whether

the power supply of service boards is normal.
Steps
1. On the rack panel, check the RUN indicator of FS to see

2. On the rack panel, check the RUN indicator of BPC to see
3. On the rack panel, check the RUN indicator of UBPG to see
4. Check whether corresponding boards are configured in
OMM/LMT.
5. If a board has been configured in OMM/LMT but its RUN indicator is OFF, then unplug and plug this board.
6. If the problem persists, replace the board.
END OF STEPS
Resetting/Replacing Board
Context
Steps
If a board fails, reset it or replace it.

1. Check whether the RUN indicator of the board is abnormal. If
the board is abnormal, the RUN indicator is not green and the
Alarm indicator flashes periodically.
2. Log in OMM/LMT to check the current alarms.
3. Perform troubleshooting according to the alarm information.
END OF STEPS
Checking Whether Fault Is due to Configuration

Data Modification
Context
If the configuration data is inappropriate or the system patch is

loaded incorrectly, then reloading such data and program will
cause board fault or system fault.
Steps
Perform analysis and comparison of configuration data through the

LMT/OMM operation log.
END OF STEPS
Resuming Original Configuration Data

Context
If the equipment fault is due to inappropriate configuration data,

then resume the original configuration data.
Steps
1. Extract the backup data which is prepared before the operation

is performed.
2. Resume the original configuration data.
59
3. Maintenance personnel can also resume correct configuration

data under the guidance of ZTE technical personnel.
END OF STEPS
Collecting Fault Information

Context
Steps
Maintenance personnel should collect fault information in time no

matter whether the fault is removed or not. This facilitates further
fault analysis and locating.
1. Export the operation log of the current site through LMT.
2. Export current alarms and history alarms of the current site.
3. Export the service failure statistics information of the current
site through LMT.
4. Export all information under the directory Log of CC-1 and
CC-2 of the current site, as shown in Figure 26.
FIGURE 26 EXPORTING FOREGROUND LOG INFORMATION
Note:
Log in the foreground through ftp, both the user name and the
password are null, ftp>cd /ROOT/log
Extract files under the directory Log to the local machine.
5. Export the abnormal probe information of the current site.
END OF STEPS
60
Chapter
Troubleshooting
Table of Contents
Common Troubleshooting Process ........................................61
Common Service Troubleshooting ........................................63
Common Equipment Troubleshooting....................................66
Common Troubleshooting
Process
Usually, the troubleshooting process includes the following four
stages:
Collecting Fault
Information
Collecting fault information
Analyzing fault causes
Locating fault
Removing fault
The following lists sources of fault information collection:
Subscribers complaints;
Abnormality detected in daily maintenance;
Alarms and notifications reported at NMS client;
Boards indicator status.
Maintenance personnel should collect relevant original information

from various sources as much as possible.
Analyzing Fault
Causes
After the fault information is obtained, maintenance personnel perform analysis to decide the probability of each fault cause, which
is taken into account in the sequence of troubleshooting.
Locating Fault
After the fault cause analysis is completed, maintenance personnel

use various troubleshooting methods to exclude impossible fault
causes and decide the real fault causes. The following lists some
common methods for fault analysis and locating:
Viewing alarms and operation log

Alarms and operation log viewing is performed through alarm
management and operation log view interfaces in BSS operation and maintenance system.
61
The alarm management interface allows viewing and analyzing current alarms, history alarms and common notifications
reported by the Network Element (NE). This ensures detecting network operation abnormalities in time, locating, isolating
and troubleshooting the fault as early as possible
The operation log in user management allows tracing system
parameter modifications, locating relevant terminals and operators, and detecting faults caused by improper operations.
Indicator status analysis

Analyzing indicator status helps in fault detection. Indicators
on the boards are observed to locate the fault position.
This method requires familiarity with status of all indicators
and their respective meanings.
Performance analysis
This is done in the performance management interface of BSS
operation and maintenance system, through which the BSS
performance management and signaling tracing can be implemented.
Through the performance management interface, users can
create performance measurement tasks, generate various performance reports, and understand various performance indices
of BSS. Through such information analysis, maintenance personnel can learn the load distribution in the network and adjust
network parameters in time to improve network performance.
Through the signaling tracing interface, users can trace BSSrelated signaling (including signaling at Gb interface). It facilitates checking various signaling flows during the commissioning and debugging process.
Using analysis tools

During BS8900 GU360 maintenance , the maintenance personnel use testing mobile phone, signaling analyzer, bit error
analyzer, and other instruments to analyze, locate and troubleshoot faults.
Plugging and unplugging

When a fault occurs in a board, loosen the fixing screws on the
front panel, unplug and plug the board and external connectors. This method helps ensure good contact or handle abnormal processor problems.
Pressing the cable connector after the system is powered off
also helps remove faults due to bad contact.
Comparison and interchange

The comparison method refers to comparing the possibly faulty
board with another normal board in similar condition in the
system (such as another normal board in the same slot of a
different module). Compare the running status, jumpers, and
cable connections. It can be diagnosed through comparison
whether the board is faulty.
The interchange method refers to replacing the possibly faulty
board with a spare board or another identical normally-running board. If the fault disappears after replacement, then the
board is faulty.
62
Chapter 4 Troubleshooting
Note:
When performing fault analysis and fault locating, the operation of plugging or unplugging board might be performed.
Maintenance personnel should strictly follow relevant specifications to perform such operations.
Isolation method
When a system component is faulty, relevant boards or shelf
can be separated to judge whether the fault is caused by mutual influence.
Self-test
This method refers to fault judgment through self-test after
the system or board is powered-on again. Generally, during
the power-on and self-test process, indicators flash according
to certain rules, which can be used to diagnose whether the
board is faulty.
Contacting ZTE Corporation to get technical support

During the troubleshooting process, if maintenance personnel
encounter difficult problems that can not be solved, they can
contact ZTE Corporation via telephone, fax, or e-mail to get
technical support.
Removing Fault
After a fault is located, maintenance personnel perform appropriate handling to remove the fault to resume normal system running.
Common Service
Troubleshooting
Low Call Completion Ratio
Fault Symptom
Users complain that the call completion ratio (i.e. the ratio of the
called party being connected) decreases significantly and calls cannot be connected at all in the worst cases.
Fault Analysis
The call completion ratio is a basic index to evaluate overall performance of the system. There are a lot of factors that may affect
it, including:
1. Boards and parts of the accessside equipments (including BTS
and BSC) fail; or parts of the corenetworkside equipments
(such as MSC) fail. Hence, fewer resources are available and
users access requests are mostly rejected.
2. Software version mismatch exists among equipments or parts,
which is caused by incorrect operations during system upgrade
or version update. It influences normal running of the system,
causing disorder in the interactive flow of important signaling
63
or messages. As a result, the users access becomes very difficult.

3. Early-stage network planning or network construction is not
complete or resource configuration is incorrect, causing inappropriate allocation of system service resources. Resources in
some areas are insufficient, especially areas with heavy traffic,
which reduces the call completion ratio.
4. Electromagnetic interference, such as the pilot pollution, exists
in the propagation environment, causing degradation of Signal
to Noise Ratio (SNR), which reduces the call completion ratio
Troubleshooting
1. Set statistics tasks on the performance statistics interface at

the operation and maintenance background, measure the call
completion ratio in the problem area, and compare the result
with old statistic data.
2. If the statistics index does not decrease significantly, then
there is a great probability that external electromagnetic
interference exists.
Use a radio signaling analyzer to observe the radio signaling
connection process, and record characteristics of abnormal interruptions.
Use a spectrum analyzer to scan the frequency band in use to
detect whether there is any external electromagnetic pollution.
Locate the interference source and try to eliminate it.
3. If the statistics index does decrease significantly, then check
equipment faults, resource configuration, and software versions.
i. According to the problem area complained by users, determine whether the whole network, a BTS, or a sector is
influenced.
ii. Query current alarms and history alarms. Check the working status of equipment parts, transmission equipments,
and clock source. Eliminate any fault found.
iii. Observe the utilization of relevant resources continuously,
for example, the boards CPU utilization, link load, cell traffic, and radio channel utilization. Adjust resource configuration data and expand the equipment capacity if necessary.
iv. Check software/hardware versions of each equipment and
part to eliminate faults due to version mismatch.
4. If performance indices of the whole network degrade, it might
be a sign that the system is to be down. Handle the problem
immediately, and report it to ZTE Corporation in time.
Poor Call Quality

Fault Symptom
The following lists some common symptoms of poor call quality:

1. Call drop: Abnormal interruptions occur frequently during the
call process.
2. Unidirectional call: One party can not hear the other party
during the call process.
64
3. Intermittent voice: The voice is intermittent during the call

process.
Fault Analysis
1. The mobile terminal has poor demodulation performance

(receiving sensitivity), and fluctuation of the receiving field
strength affects the call quality.
2. Either party or both parties of the call are on the edge of cell(s)
or the signal is blocked by landform or buildings, thus the signal
field strength is weak and fluctuates greatly. It results in a high
frame error rate, affecting the voice quality.
3. Strong electromagnetic interference exists in the space, including pilot pollution, carrier interference, and abnormal sector
power of adjacent BTS. It results in the decreased voice quality.
i. Pilot pollution: When there are three or more pilot frequencies with nearly equal magnitude in the coverage area, surplus pilot frequencies become a strong interference source.
ii. Carrier interference: In the coverage area, if a frequency
that approximates the BTSs carrier frequency exists,
strong signal interference will be generated. The interference might be continuous or in a burst.
iii. The power of adjacent BTSs sector being abnormal: The
power output of the adjacent BTSs sector often fluctuates
at an amplitude of over 3 dB, causing interference to corresponding sectors of other BTS and overlapped softhandover area of adjacent BTS.
4. The user is moving during the call process, when there are
obstacles in the surrounding, the signal is blocked suddenly,
air links undergo fast fading or the receiving signal strength
undergoes sudden change. Because the rapid power control
function can not efficiently take into effect, the continuity of
voice quality is affected.
5. Resources occupied during the call process, such as carrier,
link, board, switching network, and transmission equipment,
have faults and do not work stably, affecting the stability of
the call process.
6. Data configurations are incorrect or versions of hardware
and software do not match, affecting the stability of the call
process.
Troubleshooting
1. Check the mobile terminal used in the call process. Use multiple terminals of different models for comparison if possible, to
determine whether the terminal has any problem.
2. Test the signal field strength in the conversation area to evaluate the coverage effect. Optimize the network if the signal
field strength in the area is weak.
3. Use instruments to monitor whether there is any pilot pollution
or carrier interference in the area. If so, find out the interference source and perform appropriate handling.
4. At the operation and maintenance background, query the recent downlink power output status of all adjacent BTS. For any
abnormal power output detected, check the corresponding BTS
and eliminate relevant fault.
5. If the voice quality degradation occurs only in the moving
process, then it might be due to that the power control mechanism can not adapt to the special geographical environment
where the call process is proceeded. In this case, network
optimization should be performed, such as adjusting the
antenna.
65
6. Use a signaling monitoring meter or start signaling tracing at

the operation and maintenance background, perform the dialing test on the site to monitor the signaling flow. Query history
alarms and current alarms simultaneously as a supplementary
method to locate the fault. If the fault can be located to a
specific board or part, then check corresponding data configuration and hardware/software versions to eliminate the fault.
Slow to Access the Internet

Fault Symptom
The connection speed is relatively slow when the user accesses

the Internet through packet service.
Fault Analysis
1. The downlink radio link signal is of poor quality. For example, the receiving power at the edge is below -90 dBm, or
the receiving power is high but the downlink Frame Error Rate
(FER) is above 10%, causing the downlink rate unable to be
increased.
2. The system resource is insufficient, failing to provide the bandwidth that high-speed download requires.
3. Equipments other than BS8900 GU360 fail.
Troubleshooting
1. Use instruments to test the receiving power and BER of the

downlink radio link. Perform network optimization if it is required.
2. Check the current occupation and allocation of system resources, such as carriers, links, boards and the switching
network, to find out the bottleneck of resources. Upgrade
the equipment or expand the capacity if condition permits.
Common Equipment
Troubleshooting
Temperature of RU Board Being High
Fault Symptom
66
The temperature of the RU board is too high.
Fault Analysis
This problem might be due to that the RU board has run with full
power for a long time but the fan does not work, causing the environment temperature to become very high, or the detecting circuit
is faulty.
Troubleshooting
1. Check whether the fan works normally and whether the environment temperature is too high.
2. If the fan works normally and the environment temperature
is normal, but the alarm of the RU boards temperature being
high is still reported, then it indicates that the fault might exist
in the detecting circuit.
B121 DC Power Distribution Unit

Fault
DC Output Voltage
Is Low
Fault symptom
The foreground monitoring unit has visual alarm, the background monitoring unit (if configured) has audible and visual
alarm. Alarm meaning: the DC output voltage is low; the DC
output voltage is less than DC Vol.Min. (default: 48 V; range:
41 V ~ 52 V).
Fault analysis
The DC output voltage is low.
The setting of DC Vol.Min. is incorrect.
The detection cable of DC output has problems.
The monitoring unit is faulty.
Other causes.
Troubleshooting
i.
Select the DC voltage scale on a multimeter and measure

the voltage between the positive and the negative connecting terminal. If the DC output voltage is lower than DC
Vol.Min., then it is a normal alarm.
ii. Check the setting of DC Vol.Min. on the monitoring unit.

If the setting is too high, set it to the default value or a
value required by the customer.
iii. Check whether the detection cable of the positive and the
negative connecting terminal is broken or of bad contact.
iv. If no problem is found in the above steps, the problem
might exist inside the monitoring unit. Replace the monitoring unit.
v. Contact ZTE Corporation for technical support if the fault
persists.
DC Output Voltage
Is High
Fault symptom
alarm. Alarm meaning: the DC output voltage is high; the
DC output voltage is larger than DC Vol.Max. (default: 58 V;
range: 57 V ~ 59 V).
Fault analysis
The DC output voltage is high.
The setting of DC Vol.Max. is incorrect.
The detection cable of DC output has problems.
Other causes.
Troubleshooting
67
i.

the voltage between the positive and the negative connecting terminal. If the DC output voltage is higher than DC
Vol.Max., then it is a normal alarm. Check the reason
for DC over-voltage. Basically, there are two conditions.
One is that the fault exists inside the rectifier, causing the
high output voltage; the other is that the monitoring unit
is faulty.
If it is the fault inside the rectifier that causes high output voltage, shut down all the rectifiers first. Then, turn
on the first rectifier, and check the output voltage. If the
output voltage is normal, shut down the first rectifier.
Turn on the second rectifier, and check the output voltage. Check all the rectifiers according to this method,
find out the faulty rectifier and replace it, and restart
the system.
If all the rectifiers work normally, the problem might

exist inside the monitoring unit. Replace the monitoring
unit.
ii. If the monitoring unit still gives the DC Over-Vol alarm

when the voltage between the positive and the negative
connecting terminal is normal, check the setting of DC
Vol.Max.. If the setting is too low, set it to the default
value or a value required by the customer.
iii. Check whether the detection cable of the positive and the
negative connecting terminal is broken or of bad contact.
iv. Contact ZTE Corporation for technical support if the fault
persists.
The Loads Fuse Is
Broken
Fault symptom
alarm . Alarm meaning: the fuse of load X is OFF; if the loads
fuse is ON, the voltage between the detecting terminal and the
negative connecting terminal is 0 V. If the load fuse is OFF, the
voltage between the detecting terminal and the negative connecting terminal is 48 V.
Fault analysis
The detection cable of the load loop is broken or of bad

contact.
Other causes.
Troubleshooting
i.
68
The fuse of the load loop is burned (or the air breaker is
OFF).
It is a normal alarm when the fuse of the load loop is burned

(or the air breaker is OFF). Check whether short circuit
exists in the load loop, whether the current of the load loop
is too high, and whether the capacity of the fuse (or the
air breaker) is appropriate (normally, the capacity of DC
fuse is 1.5 times or twice of output current of the DC load).
Replace the fuse or turn the air breaker ON after the fault
is removed.
ii. Check whether the detection cable of the load loop is broken or of bad contact.
iii. If no problem is found in the above steps, the problem
persists.
The DC Lightning
Protector Is
Abnormal
Fault symptom
alarm . Alarm meaning: the DC lightning protector is faulty;
check the DC lightning protectors contact and measure the
contact voltage. If the lightning protector is working normally,
the voltage is 12 V; otherwise, the lightning protector has
alarms and the voltage is about 0.7 V.
Fault analysis
The DC lightning protector is damaged.

The detection cable of the DC lightning protector is broken
or of bad contact.
Other cases.
Troubleshooting
i.
If any indicator (HL1, HL2, HL3) of the DC lightning protector is not ON, then the lightning protector is faulty, and
the alarm is normal. Handling the case with the following
method:
Open the case of the DC lightning protector, check the corresponding fuse and varistor, and replace the damaged devices. (The fuse is most likely to be damaged.)
ii. Check whether the detection cable of the DC lightning protector is broken or of bad contact. Select the DC voltage
scale on a multimeter to measure the voltage of the detecting terminal. If the lightning protector is working normally,
the voltage is 12 V; otherwise, the voltage is about 0.7 V.
persists.
The Loads
Circuit Breaker
Is Abnormal
Fault symptom
alarm . Alarm meaning: the loads circuit breaker X is abnormal (the DC contactor is faulty; after executing the actions of
1st Shut-down and 2nd Shut-down, the loads total current
does not decrease evidently (the current is decreased by less
than 3 A or not decreased at all).
Fault analysis
The DC circuit breaker is damaged.
69
The connection of DC breaker is disconnected or of bad

contact.
Other causes.
Troubleshooting
i.
Check whether the DC circuit breaker is damaged.

the voltage of the DC circuit breaker. If the voltage is 48
V, then it is in good condition. If the voltage is 0 V or very
low, then the DC circuit breaker is faulty. Replace the circuit
breaker.
If the voltage is 48 V, select the Ohm () scale and measure the resistance of the DC circuit breaker. Normally, the
resistance is infinite. If the measured resistance is 0, then
the DC circuit breaker is faulty, Replace the circuit breaker.
ii. If the voltage is lower than 48 V, check whether the DC

circuit breaker is disconnected or of bad contact.
persists.
B121 AC Power Distribution Unit

Fault
AC Power Is Off
Fault symptom
alarm. Alarm meaning: The AC input power is OFF and there
is no standby AC input power. The AC input phase voltage is
less than 20 V.
Fault analysis
The AC input power is OFF.

The AC transducer is disconnected or of bad contact. The
AC transducer is faulty.
Other causes.
Troubleshooting
i.
Check whether the AC input power is cut OFF. If so, it is a

normal alarm. The user can determine whether to generate
electricity.
ii. If AC input power is not OFF, check whether the AC transducers working voltage (-12 V and +12 V) is normal. If
not, check the power supply of corresponding monitoring
unit.
70
iii. If the AC transducers working voltage is normal, check

whether the AC input is properly connected to the AC transducer input.
Select the AC voltage scale on a multimeter and measure
the phase voltage of AC transducer input. If the measured
voltage is incorrect, then the cable connection between the
AC input and the AC transducer input is disconnected.
iv. If the AC input is properly connected to the AC transducer
input, select the DC voltage scale on a multimeter and measure the voltage of the AC transducer output to see whether
it is normal. If not, then the AC transducer is faulty. Replace the AC transducer.
The ratio of the transducers DC output voltage to AC input
voltage is 1:60. For example, when the transducer works
with the normal voltage (+/-12V), if the AC input phase
voltage is 300 V AC, then the DC output voltage should be
5 V DC.
v. If no problem is found in the above steps, the problem
vi. Contact ZTE Corporation for technical support if the fault
persists.
AC Auxiliary
Output Is Off
Fault symptom
alarm. Alarm meaning: The air breaker of the AC auxiliary output is OFF; check contacts of the air breaker, if the air breaker
is ON, then the alarm is normal; otherwise, alarm is reported
when the air breaker is OFF.
Fault analysis
The air breaker of the AC auxiliary output is OFF.

Signal cables are disconnected from contacts of the auxiliary air breaker or of bad contact.
Other causes
Troubleshooting
i.
If the air breaker of the AC auxiliary output is OFF, turn it

ON.
ii. Check whether the connection of the auxiliary air breakers

contacts is disconnected or of bad contact. If yes, plug the
cables again.
iii. Select the Ohm () scale on a multimeter to measure the
resistance between the contacts of the auxiliary air breaker.
When the air breaker is ON, the contacts is ON and the
resistance is 0. When the air breaker is OFF, the contacts
is OFF and the resistance is infinite. If the status of the air
breaker contacts is abnormal, replace the air breaker.
71

persists.
AC Main Air
Breaker Is Off
Fault symptom
alarm. Alarm meaning: The main air breaker of AC input is
OFF; check contacts of the main air breaker, if the air breaker
is ON, the alarm is normal; otherwise, alarm is reported when
the air breaker is OFF.
Fault analysis
The main air breaker of AC input is OFF.

Some signal cables are disconnected from the main air
breakers contacts or of bad contact.
Other causes.
Troubleshooting
i.
If the air breaker of the AC main input is OFF, turn it ON.
ii. Check contacts of the air breaker.

Select the Ohm () scale on a multimeter to measure the
resistance between contacts of the air breaker. If the air
breaker is ON and the contact is ON, resistance is 0. If
the air breaker is OFF and the contact is OFF, resistance is
infinite. If status of the air breaker contacts is not correct,
replace the air breaker.
Check whether cables are disconnected from the air
breaker contacts or of bad contact.
persists.
AC Lightning
Protector Loop
Is Abnormal
Fault symptom
alarm. Alarm meaning: The lightning protector loop is abnormal. Check the condition of the contacts of level B+C lightning
protector. If the contact is ON, it is normal. If the contact is
OFF, alarm occurs.
Fault analysis
The lightning protector is faulty.
The base of lightning protector is of bad contact.
The detection cable of lightning protector is disconnected

or of bad contact.
Other causes.
Troubleshooting
72
i.
Check the lightning protector module. If window display

of the module is RED, the lightning protector is damaged.
Replace the lightning protector.
ii. If the lightning protector module is normal, pull it out and

check whether the base of the lightning protector is of bad
contact.
iii. Check whether connection of the contact on the lightning
protector base is disconnected or of bad contact.
Select the Ohm () scale on a multimeter and measure
the contact on the lightning protector base. Normally, the
contact is ON and resistance is 0. In abnormal cases, the
contact is OFF and the resistance is infinite.
persists.
AC Voltage Is Low
Fault symptom
alarm. Alarm meaning: Phase voltage is low. Phase voltage <
AC Vol. Min. (Default: 154 V; range 80 V ~ 200 V)
Fault analysis
The AC input voltage is low.

The setting of AC Vol. Min. on the monitoring unit is
incorrect.
The AC transducer or its connection is faulty.
Other causes.
Troubleshooting
i.
If the AC input voltage is lower than AC Vol. Min., it is the

normal alarm.
ii. Check whether the setting of AC Vol. Min. is correct. If

the setting is too high, set it to default value or a value
required by the customer.
iii. If the setting of AC Vol. Min. is correct, check whether
the working voltage (+/-12V) of AC transducer is normal.
If it is abnormal, check the power supply of corresponding
monitoring unit.
iv. If the working voltage of AC transducer is normal, check
whether there are line break from AC input to AC transducer
input.
phase voltage of AC transducer input interface. If the measured voltage is abnormal, then there is line break from AC
input to AC transducer input.
v. If there is no line break from AC input to AC transducer input, select the DC voltage scale on a multimeter and measure the phase voltage of AC transducer output interface.
73
If the measured voltage is abnormal, then AC transducer

is faulty. Replace the transducer.
with the normal voltage (+/-12V), if the AC input phase
voltage is 180 V AC, then the DC output voltage of the AC
transducer should be 3 V DC.
vi. If no problem is found in the above steps, the problem
vii. Contact ZTE Corporation for technical support if the fault
persists.
AC Voltage Is High
Fault symptom
alarm. Alarm meaning: Phase voltage is high; the phase voltage is larger than AC Vol. Max. ( Default: 286 V; range: 240
V~ 300 V )
Fault analysis
The AC input voltage is high.
The setting of AC Vol. Max. is incorrect.
The AC transducer or its connection is faulty.
Other causes.
Troubleshooting
i.
If AC input voltage is higher than AC Vol. Max., it is the

normal alarm.
ii. Check whether the setting of AC Vol. Max. is correct.

If the setting is too low, set it to default value or a value
required by the customer.
iii. If the setting of AC Vol. Max. is incorrect, check whether
the working voltage (+/-12V) of AC transducer is normal.
If it is abnormal, check the power supply of corresponding
monitoring unit.
iv. If the working voltage of AC transducer is normal, check
whether there is line break from AC input to AC transducer
input.
the phase voltage of AC transducer input. If the measured
voltage is abnormal, then there is line break from AC input
to AC transducer input.
v. If there is no line break from AC input to AC transducer input, select the DC voltage scale on a multimeter and measure the voltage of AC transducer output . If the measured
voltage is abnormal, then the AC transducer is faulty. Replace the AC transducer.
with normal voltage (+/-12V), if the AC input voltage is 300
74
V AC, then the DC output voltage (Va) of the AC transducer

should be 5 V DC.
vi. If no problem is found in the above steps, the problem
vii. Contact ZTE Corporation for technical support if the fault
persists.
AC Current Is High
Fault symptom
alarm. Alarm meaning: Current of AC input is high; the current of AC input is larger than AC Cur. Max. (Default: 80 A;
range: 45 A ~ 150 A)
Fault analysis
The AC input current is high.
The setting of AC Cur. Max. is incorrect.
Other causes.
Troubleshooting
i.
Measure AC input current with a clamp-on ammeter. It is

a normal alarm if the measured AC input current is higher
than AC Cur. Max..
ii. Check the setting of AC Cur. Max.. If the setting is too low,
set it to default value or a value required by the customer.
persists.
B121 Monitoring Unit Fault

Fault Symptom
Fault Analysis
Troubleshooting
The monitoring LCD has erratic display or illegible code.

Unconventional voltage fluctuation occurs.
1. Press the Reset button to make the monitoring LCD to resume
normal display.
2. Unplug the monitoring unit, then plug it in and reset it.
B121 Rectifier Fault

Table 18 lists the rectifiers fault symptoms and corresponding
troubleshooting methods.
75
TABLE 18 RECTIFIER FAULT ANALYSIS
AND
Fault Symptom
Troubleshooting
The rectifier has no DC output,

indicators on the panel are all OFF.
1.
2.
3.
The temperature of the main heat

radiator inside the rectifier is over
85, and the rectifier output is
OFF.
1.
2.
The rectifiers output is

currentlimited.
1.
2.
3.
The rectifiers fan is faulty.
1.
2.
3.
The rectifiers average current is

abnormal.
1.
2.
3.
76
TROUBLESHOOTING
Check whether the AC input

voltage of the rectifier is
normal.
Check whether the
corresponding air break
switch of the rectifier is ON.
Check whether the input fuse
of the rectifier is burned.
Check whether obstacle exists
in the fan or whether the fan
is aging. Remove the obstacle
or replace the fan.
If the internal circuit of the
rectifier is faulty, causing too
much heat, then replace the
rectifier.
Check whether the system is
in the charging status, check
the batterys charging current
through the monitoring unit.
Check whether the output
load is short-circuited.
Check whether the rectifier is
faulty. If so, replace the faulty
rectifier.
Check whether the rectifiers
fan rotates.
If the rectifiers fan stops,
unplug the rectifier and
check whether there is any
obstacle in the fan. Remove
the obstacle if there is any
and plug the rectifier into
the cabinet again. If the fan
still stops after the rectifier is
started, replace the fan.
If the problem persists
after the above steps are
performed, replace the
rectifier.
Measure the output voltage of
each rectifier to see whether
they are equal. If not, adjust
the rectifiers output voltage.
If the problem is due to the
rectifiers internal circuit fault,
repair the rectifier.
If the problem is due to the
rectifiers bad contact, unplug
and plug the rectifier.
Heat Exchanger Fault

Fault Symptom
Fault Analysis
Troubleshooting
The heat exchangers indicator prompts fault, and alarm is reported at background.
The heat exchangers power supply is abnormal.
The heat exchanger is faulty, and alarm is reported at background.
The heat exchanger has internal fault, causing alarm reported.
Other causes.
1. Check the 3core power supply connector (DC INPUT) on the

heat exchanger to see whether its power supply is normal and
whether the connection is reliable. Select the DC voltage scale
on a multimeter and measure the voltage between pin1 and
pin3 of the power supply connector to see whether it is 48 V.
If the voltage is not 48 V, check whether the cable connection
between the connector and the output copper busbar is disconnected or loosened; if the voltage is 48 V, check whether
the connector and the socket are loosened.
2. In the case of the heat exchanger being faulty, the common
fault symptom is that the heat exchangers internal/externalcirculating fan is faulty, causing the fan to stop rotating, and
alarm is reported at background. If the fan stops rotating, replace the faulty fan. The heat exchangers internal circuit being
faulty also occurs sometimes, but the probability is comparatively small.
3. The heat exchangers internal circuit is faulty (usually, the fan
stops rotating), and alarm is reported at background. In this
case, replace the heat exchanger.
4. If no problem is found in the above steps, contact ZTE Corporation for technical support.
Environment Alarm unable to Be

Reported
Fault Symptom
Fault Analysis
Troubleshooting
The foreground monitoring unit has visual alarm, the environment

unit communication is broken, the monitoring unit is disconnected
from the environment unit.
The environment unit configuration of the monitoring unit is

incorrect.
Other causes.
1. Check the setting of EnvUnit Exist of the monitoring unit, the

default value is No. When the EMB board is configured, set it
to Yes.
2. If the setting of EnvUnit Exist is correct, the problem might
exist inside the monitoring unit. Replace the monitoring unit.
3. If no problem is found in the above steps, contact ZTE Corporation for technical support
77
78
Chapter
Part Replacement
Table of Contents
Replaceable Part List ..........................................................79
Board Replacement............................................................80
Subrack Replacement.........................................................88
Replaceable Part List

Table 19 lists parts that can be replaced.
TABLE 19 REPLACEABLE PART LIST
Category
Part
RU60
RU02
RU40
CC
UBPG
BPC
FS
SA
PM
Board/Module
FA
79
Category
Part
Fan subrack
PDM subrack
Lightning protection subrack
BBU
B121 power supply
Battery
Subrack
Heat exchanger
Board Replacement
Board Replacement Instructions
Table 20 lists the influence of board/module replacement on the
system.
TABLE 20 INFLUENCE
BOARD REPLACEMENT
ON
SYSTEM
Board/Module
Functions
Influence on
System
RU
RF unit, processing
radio signal
transmitting and
receiving.
Replacing RU will
cause services
supported by the
RU to interrupt.
PM
BBU power module.
Replacing PM will
cause BBU to power
off and all services to
interrupt.
CC
BBU control and clock

board, implementing
baseband unit control
and management,
Ethernet switching,
and providing system
clock.
Replacing the standby

CC has no influence
on the system.
FS
80
OF
BBU fiber switching

board, providing
baseband fiber
interface between
baseband unit and RF
unit, implementing
baseband IQ data
switching and
processing.
If no standby CC is
available, replacing
the active CC will
cause all services to
interrupt.
Replacing FS will
cause services
supported by the
FS to interrupt.
Chapter 5 Part Replacement
Board/Module
Functions
Influence on
System
UBPG/BPC
BBU baseband
processing board,
processing physical
layer protocols and
frame protocols
defined by 3GPP.
Replacing UBPG/BPC
will cause services
supported by the
baseband board to
interrupt.
SA
BBU on-site alarm

board.
Replacing SA will
cause the equipment
alarm monitoring
to interrupt, and
all services will be
interrupted too.
If Abis E1 is used,
then all services will
be interrupted.
FA
BBU fan module.
Replacing FA will
cause BBUs fan to
stop running, and
monitoring of the fan
status and system
temperature will be
interrupted too.
When replacing a board or module, the following items should be

noticed:
Record the board/module version number to avoid the problem

that the new board/module is incompatible with the system.
Strictly follow operation specifications to avoid misoperation.
Test or verify relevant functions of the new board/module to

ensure that the replacement is successful.
When inserting a board/module, align it with the slot and insert

it tightly. If a board/module is not inserted tightly, it might
cause electrical interference in equipment running and then
cause damage to boards and modules.
Operation personnel should wear antistatic wrist strap or antistatic glove when replacing the board/module. The grounding
terminal of the antistatic wrist strap must be grounded reliably.
The average system maintenance (replacement) time is less

than 0.5 hour.
Replacing RU
Prerequisites
Through fault observation and analysis, locate the module fault

and decide whether the module should be replaced.
Prepare antistatic bag, moisture-proof bag, carton, and several

labels.
Ensure that the spare part is normal and is of the same type
as the faulty module.
81
Record RF cable positions on the front panel of the module to

be replaced. After the module replacement is completed, these
cables should be inserted to their original positions.
Wear antistatic wrist strap.
Context
For details of influence of board replacement on the system, refer

to Board Replacement Instructions.
Steps
1. Turn off power supply of the faulty RU. The RUs power switch
is on the front panel of the power distribution subrack.
2. Unplug the RF cable on the RUs front panel.
3. Loosen the fastening screws on the RU panel, and draw the
faulty modules handle outwards. When the module is popped
out of the slot, hold the module bottom and pull it out gently.
FIGURE 27 PULLING OUT RU MODULE
1.
Fastening screw
2.
RU
Note:
Avoid to touch components and circuits of the module with
hand.
4. Insert the new module into corresponding slot in the subrack,
push the circuit board into the subrack, and then tighten the
fastening screws.
5. Make the RU power on.
6. Put the replaced faulty module into the antistatic bag inside
moisture-proof bag. Paste label on the bag, marking the module type, slot, software version, and fault. Store faulty modules
in the carton according to types. Paste label on the carton for
identification in the future.
END OF STEPS
82
Postrequisite
When the module is being powered on, there will be a certain time
for self-test. If the self-test succeeds, indicators are normal and
services are recovered, then the replacement is successful.
If the modules self-test fails, in other words, the self-test repeats
or the final display result is abnormal, relevant services are not
recovered, then the replacement fails. Check whether the spare
part is damaged or the replaced module is not faulty. Operation
personnel can observe alarms at foreground and background to
find the fault cause.
Replacing PM
Prerequisites


labels.
Context

Steps
1. Pull out the micro switch (handle) on the left of the faulty module for a certain length.
2. Hold the handle and pull the board out along the guide rails.
FIGURE 28 PULLING OUT PM BOARD
1.
PM board
2.
Micro switch
Note:
hand.
3. Align the new board with the left and right guide rails and insert
it until the circuit board is in the correct position.
83
Note:
hand.
4. Hold the micro switch on the left of the module and push it in.
Make sure that the micro switch is connected with the lock of
the subrack reliably.
END OF STEPS
Replacing CC/FS/UBPG/BPC
Prerequisites


labels.
If replacing the active board, perform active/standby

changeover first to make the standby board become active.
Context
The method of replacing FS is similar to that of replacing

CC/UBPG/BPC. The following takes replacing FS board for example
to explain the procedure of board replacement. For details of
influence of board replacement on the system, refer to Board
Replacement Instructions.
Steps
2. Hold the two handles simultaneously.
3. Pull the board out along the guide rails.
84
FIGURE 29 PULLING OUT FS BOARD
1.
FS board
2.
Left micro switch
Note:
hand.
Note:
hand.
END OF STEPS
Postrequisite
When FS is being powered on, there will be a certain time for selftest. If the self-test succeeds, indicators are normal and services
are recovered, then the replacement is successful.
If the modules self-test fails, in other words, the self-test repeats
part is damaged or the replaced module is not faulty. Operation
personnel can observe alarms at foreground and background to
find the fault cause.
85
Replacing SA
Prerequisites


labels.
Context

Steps
2. Hold the handle and pull the board out along the guide rails.
Note:
hand.
Note:
hand.
END OF STEPS
Replacing FA
Prerequisites
86


labels.
Context
Steps

1. Move the locker on the faulty modules panel to the right.
2. Hold the FA modules handle and pull the FA module out.
FIGURE 30 PULLING OUT FA MODULE
1.
2.
Dustproof component
FA module
3.
Locker
The BBU dustproof component can be pulled out by pulling the

FA modules handle. If it is only required to replace the BBU
dustproof component, just hold the handle of the dustproof
component to pull it out.
3. Align the new FA module with the upper and lower guide rails
of the subrack and push it in. Make sure that the dustproof
component is locked tightly in the subrack. Push the new FA
module into the subrack until hearing the click of the locker,
which indicates that the FA module and the dustproof component are installed reliably.
END OF STEPS
87
Subrack Replacement
Subrack Replacement Instructions
Table 21 lists the influence of subrack replacement on the system.
TABLE 21 INFLUENCE OF SUBRACK REPLACEMENT
88
ON
SYSTEM
Subrack
Functions
Influence on
System
PDM subrack
Implementing power
distribution for the RF
cabinet and BC8910
DC cabinet, and
power switch control.
Replacing the PDM

subrack will cause the
cabinet to power off
and all services to
interrupt.
Fan subrack
Implementing heat
dissipation for the
cabinet.
Replacing the fan

subrack will cause the
fan to stop running,
but it has no influence
on services.
Lightning protection
subrack
Implementing
lightning protection
for input/output
signal.
Replacing the
lightning protection
subrack will cause
all services to
interrupt and the
alarm monitoring to
interrupt.
B121 power supply
Implementing power
conversion and
allocation for BC8910
AC cabinet.
Replacing the B121

power supply will
cause the cabinet
to power off and all
services to interrupt.
BBU subrack
Implementing
Abis/Iub interface
functions, signaling
processing, baseband
processing, and local
and remote operation
and maintenance;
monitoring working
status; reporting
alarm information.
Replacing BBU will

cause all services to
interrupt.
Subrack
Functions
Influence on
System
Battery
Standby battery,
supporting the
equipment running
when the equipment
is power off.
If the system adopts

external power
supply, then replacing
the battery has
no influence on
equipments.
Heat exchanger
Implementing heat
dissipation for the
cabinet
Replacing the heat

exchanger has no
influence on services
within a short period
of time. However,
in low temperature,
it will influence the
heating effect inside
equipment.
When replacing a subrack, the following items should be noticed:
Strictly follow operation specifications to avoid misoperation.
Test or verify relevant functions of the new subrack to ensure

that the replacement is successful.
Operation personnel should wear antistatic wrist strap or antistatic glove when replacing the subrack. The grounding terminal of the antistatic wrist strap must be grounded reliably.
The average system maintenance (replacement) time is less

than 0.5 hour.
Replacing B121 Power Supply

Prerequisites


labels.
Record cable positions on the panel of the module to be replaced. After the module replacement is completed, these cables should be inserted to their original positions.
Context
The BC8910 cabinet AC configuration adopts B121 power supply

to implement power supply conversion and allocation. To replace
B121 power supply, the cabinet should be powered off, which will
cause all services to interrupt. Thus permission from relevant
technical personnel must be obtained before performing the operation.
Steps
1. Make the cabinet power off. For power-off operation details,

refer to Power-on/off Check in ZXSDR BS8900 GU360 (V4.00)
Indoor GSM&UMTS Dual Mode Macro Node B Hardware Installation Guide.
89
2. Pull out cables at the back of the cabinet. Record the cable
connection positions.
3. Loosen the four fastening screws on the power subracks
mounting flange, hold the subrack bottom, and pull it out
gently.
4. Insert the new subrack into the shelf, and tighten the fastening
screws.
5. Reinstall cables according to recorded cable connection positions.
6. Make the cabinet power on. For power-on operation details,
refer to Power-on/off Check in ZXSDR BS8900 GU360 (V4.00)
Indoor GSM&UMTS Dual Mode Macro Node B Hardware Installation Guide.
moisture-proof bag. Paste label on the bag, marking the type
and fault. Store it in the carton. Paste label on the carton for
END OF STEPS
Replacing PDM Subrack

Prerequisites
Context
Steps


labels.
The DC configuration of RF cabinet and BC8910 cabinet adopts

PDM subrack to implement power distribution inside cabinet. To
replace the PDM subrack, the cabinet should be power off, which
will cause all services to interrupt. Thus permission from relevant
technical personnel must be obtained before performing the operation.
1. Make the cabinet power off.
For power-off operation details, refer to Power-on/off Check in
ZXSDR BS8900 GU360 (V4.00) Indoor GSM&UMTS Dual Mode
Macro Node B Hardware Installation Guide.
2. Pull out cables at the back of the cabinet. Record the cable
connection positions.
3. Loosen the fastening screws on the subracks panel, hold the
subrack bottom, and pull it out gently.
4. Insert the new subrack into the shelf, and tighten the fastening
screws.
90
5. Reinstall cables according to recorded cable connection positions.

6. Make the cabinet power on.
For power-on operation details, refer to Power-on/off Check in
ZXSDR BS8900 GU360 (V4.00) Indoor GSM&UMTS Dual Mode
Macro Node B Hardware Installation Guide.
END OF STEPS
Replacing Fan Subrack

Prerequisites


labels.
Context
For details of influence of subrack replacement on the system, refer to Subrack Replacement Instructions. The following takes the
fan subrack of RC8910 for example to explain how to replace the
fan subrack. The fan subrack replacement methods of RC8911 and
RC8931 are the same.
Steps
1. Turn off the fan subracks power supply. The power switch is
on the power distribution subracks front panel.
2. Unplug cables on the front panel of the fan subrack.
3. Loosen the fastening screws on the subracks panel, use one
hand to pull the subracks handle out and the other hand to
hold the subrack and pull it out gently.
91
FIGURE 31 PULLING OUT FAN SUBRACK
1.
Fan subrack
2.
Fastening screw
4. Use the cross screwdriver to loosen screws that fasten the fan.
5. Unplug the socket of the fans cables, cut the cable tie, and
carefully take the fan out.
6. Put the replaced fan into the antistatic bag inside moistureproof bag. Paste label on the bag, marking the type and fault.
Store it in the carton. Paste label on the carton for identification
in the future.
7. Use fastening screws to fix the new fan in the fan subrack.
Insert the fans socket into corresponding position in the fan
subrack and fix it with screws.
8. After the fan is installed, recover cables to their original positions.
Caution:
Fan cables must be arranged tidily, otherwise, cables might be
hit during the fans running, causing damage to equipment.
9. Install the fan subrack in the cabinet.
10. Make the fan subrack power on.
END OF STEPS
Postrequisite
Observe whether the fan is running normally. If it is, tighten fastening screws on the panel of the fan subrack, and the replacement
is completed.
Replacing Battery
Prerequisites
92


labels.
Context
Steps
Batteries can be configured in RC8911, RC8931, and PC8910. For

details of influence of battery replacement on the system, refer to
Subrack Replacement Instructions.
1. Disconnect the input air break switch of B121 power supply.
2. Unplug the charging/discharging cable between the battery
and B121 power supply, unplug the power cable of the batterys heating film, and record the cable connection positions.
3. Take the battery from the tray of the battery shelf.
4. Put the spare battery on the tray of the battery shelf.
5. Connect the charging/discharging cable and the power cable
of the batterys heating film according to recorded cable connection positions.
6. Connect the input air break switch of B121 power supply.
END OF STEPS
Replacing Heat Exchanger

Prerequisites
Context
Steps


labels.
BC8910 adopts the heat exchanger to dissipate heat. For details

of influence of heat exchanger replacement on the system, refer
to Subrack Replacement Instructions.
1. Turn off the heat exchangers power supply.
2. Unplug the power cable and the monitoring cable at the side
of the heat exchanger.
3. Loosen the four fastening screws on the heat exchangers
mounting flange, use one hand to pull the heat exchangers
handle out and the other hand to hold the heat exchanger and
pull it out.
4. Fix the spare heat exchanger in the cabinet with fastening
screws.
5. Connect the power cable and the monitoring cable of the heat
exchanger.
93
6. Turn on the heat exchangers power supply.

7. Put the replaced module into the antistatic bag inside moistureproof bag. Paste label on the bag, marking the type and fault.
Store it in the carton. Paste label on the carton for identification
in the future.
END OF STEPS
Postrequisite
Observe indicators on the heat exchanger. If status of indicators

are normal, then the replacement is successful.
Replacing Lightning Protection

Subrack
Prerequisites


labels.
Context
The lightning protection subrack is installed in the BC8910 cabinet.

For details of influence of lightning protection subrack replacement
on the system, refer to Subrack Replacement Instructions.
Steps
1. Unplug E1 cable and dry contact cable on the lightning protection subrack. Record the cable connection positions.
2. Loosen the four fastening screws on the lightning protection
subracks mounting flange, use one hand to hold the subrack,
and take the subrack out.
3. Fix the spare lightning protection subrack in the cabinet with
fastening screws.
4. Connect various cables of the lightning protection subrack according to recorded cable connection positions.
END OF STEPS
94
Replacing BBU
Prerequisites


labels.
Context
Replacing the BBU subrack will cause all services to interrupt, thus
permission from relevant technical personnel must be obtained before performing the operation.
Steps
1. Turn off the BBU subracks power supply. The power switch is
on the front panel of PDM subrack or B121 power subrack.
2. Unplug cables of all boards in the BBU subrack.
3. Loosen the fastening screws on the BBU subracks panel, hold
the subrack bottom, and pull it out gently.
FIGURE 32 REPLACING BBU
1.
Fastening screw
4. Insert the spare subrack into the shelf, and tighten the fastening screws.
5. Reinstall cables for each board.
6. Make the BBU power on.
END OF STEPS
95
Postrequisite
Observe indicators on each board of the BBU. If the boards selftest succeeds, indicators are normal and services are recovered,
then the replacement is successful.
If the boards self-test fails, in other words, the self-test repeats
part is damaged or the fault is not in the board. Operation personnel can observe alarms at foreground and background to find
the fault cause.
96
Appendix
Data Record Forms

Table of Contents
Daily Maintenance Record Form ...........................................97
Monthly Maintenance Record Form .......................................99
Quarterly Maintenance Record Form................................... 100
Biannual Maintenance Record Form .................................... 101
Yearly Maintenance Record Form ....................................... 102
Part Replacement Data Record Form .................................. 104
Emergency Troubleshooting Record Form ............................ 105
Daily Maintenance Record

Form
BS8900 GU360 maintenance personnel should make the daily
maintenance record form every day. Table 22 shows the daily
maintenance record form.
97
TABLE 22 DAILY MAINTENANCE RECORD FORM

On-duty Date:
Person Handing over the
Shift:
On-duty Time:
Relief Person:
Current Alarm Records of the BTS

Site
No.
Alarm
Description
Time of Occurrence
Remarks
End Time
History Alarm Records of the BTS

Site No.
Alarm Description and Troubleshooting
Remarks
History Abnormal Notification Message Records of the BTS

Site No.
Abnormal Notification Message Description and Troubleshooting
Remarks
Realtime Status Abnormality Records of Cells

Site No.
Abnormalities and Troubleshooting
Remarks
Customer Complaints
Site No.
Complaint Description and Troubleshooting
Shift Description:
Shift Leader:
Verification:
98
Remarks
Appendix A Data Record Forms
Monthly Maintenance
Record Form
BS8900 GU360 maintenance personnel should make the monthly
maintenance record form every month. Table 23 shows the
monthly maintenance record form.
99
TABLE 23 MONTHLY MAINTENANCE RECORD FORM

Maintenance Time:
Check Item
Maintenance Staff:
Condition
Record
Handling
Method
Record of the
Worst Cell
Handling the
Worst Cell
Remarks
Cabinets power
supply and
grounding
condition
Cabinets
protection and
dust-proof
condition
Heat exchanger
status
Trunk cable,
fiber, and
various
data cable
connections
Alarm frequency
analysis
Monthly cell
performance
report data
analysis
Spare parts
The spare parts

are complete
and in good
condition
Remarks
Yes No
Shift Leader:
Verification:
Quarterly Maintenance
Record Form
Table 24 shows the quarterly maintenance record form of BS8900
GU360.
100
TABLE 24 QUARTERLY MAINTENANCE RECORD FORM

Maintenance Time:
Category
Conversation,
coverage, and
handover tests
Main equipment
check
Cable connection check
Check Item
Maintenance Staff:
Check Result
The
coverage
test result is
normal
Yes No
The conversation test result

is normal
Yes No
The
handover
test result is
normal
Yes No
The fans are

running
normally
Yes No
The boards are

running
normally
Yes No
The heat exchanger is running normally
Yes No
The RF cable
connections are
normal
Yes No
The GPS cable

connections are
normal
Yes No
Remarks
Shift Leader:
Verification:
Biannual Maintenance
Record Form
Table 25 shows the biannual maintenance record form of BS8900
GU360.
101
TABLE 25 BIANNUAL MAINTENANCE RECORD FORM

Maintenance Time:
Category
Check Item
Maintenance Staff:
Check Result
The fan shelf is

clean
Yes No
Equipment
cleanness
The shutter is
clean
Yes No
Board diagnosis
and test
The test result

is normal
Yes No
Remarks
Shift Leader:
Verification:
Yearly Maintenance Record

Form
Table 26 shows the yearly maintenance record form of BS8900
GU360.
102
TABLE 26 YEARLY MAINTENANCE RECORD FORM

Maintenance Time:
Category
Main equipment
check
Board changeover test
Grounding and
lightning
protection check
Antenna feeder
system check
Maintenance Staff:
Check Item
Check Result
Measuring the
output
power
of power amplifiers
Output power:
Measuring
SWR
SWR:
the
The CC board
changeover is
normal
Yes No
The
lightning
protector is normal
Yes No
The grounding
cable is reliable
Yes No
Testing
grounding
sistance
Grounding
sistance:
the
re-
The
antenna
feeder interface
is normal
Yes No
The
antenna
tower amplifier
is firm
Yes No
The directional
antenna tilt satisfies requirements
Yes No
The waterproof
conditions
of
antenna feeder
interface
and
lightning
protective grounding clip are normal
Yes No
Remarks
re-
103
Maintenance Time:
Category
Check Item
Maintenance Staff:
Check Result
The iron tower

is normal
Yes No
The pole is normal
Yes No
The transmission
equipments are running normally
Yes No
The
batteries
are normal
Yes No
Remarks
Other checks
Shift Leader:
Verification:
Part Replacement Data

Record Form
Table 27 shows the part replacement data record form.
104
TABLE 27 PART REPLACEMENT DATA RECORD FORM

Module/Cable Replacement Data Record Form
BTS No.:
Module
Slot/CaBoard/Cable Conble Type
nection
Position
Maintenance Staff:
Time of
Fault Occurrence
Time of
Replacement
Faulty
Module/Cable Serial No.
Replacing Module/Cable Serial No.
Emergency Troubleshooting
Record Form
Table 28 shows the emergency troubleshooting record form.
105
TABLE 28 EMERGENCY TROUBLESHOOTING RECORD FORM

Emergency Troubleshooting Record Form
Office name:
Handled by:
Time of fault occurrence:
Time of fault being solved:
Fault source: Subscriber complaints Alarm system Detected in

daily routine maintenance Others
Fault type:
Fault symptom:
Troubleshooting:
Result:
Leaders comments:
106
Figures
Figure 1 Fault Management Interface ...................................10

Figure 2 Displaying Current Alarms ......................................11
Figure 3 Viewing Sites Current Alarms .................................11
Figure 4 Alarm Details Dialog Box ........................................12
Figure 5 Clicking Quick Search Button ..................................13
Figure 6 Setting Query Condition - Location ..........................13
Figure 7 Setting Query Condition - Restore Time....................14
Figure 8 Setting Query Index ..............................................16
Figure 9 Setting Query Time ...............................................16
Figure 10 Setting Query Object ...........................................17
Figure 11 Double-Clicking Statistics Frequency By Alarm
Code................................................................19
Figure 12 Setting Query Condition - Location.........................20
Figure 13 Setting Query Condition - Happen Time ..................21
Figure 14 Setting Querying Index ........................................22
Figure 15 Setting Query Time..............................................22
Figure 16 Setting Query Object ...........................................23
Figure 17 Entering Test Management....................................37
Figure 18 Entering Configuration Management.......................41
Figure 19 Angle Gauge .......................................................44
Figure 20 Measuring Object with Angle Gauge (1) ..................45
Figure 21 Measuring Object with Angle Gauge (2) ..................45
Figure 22 Emergency Maintenance Flow................................50
Figure 23 OMM Active-Standby Changeover ..........................54
Figure 24 OMM Power-Down Resetting .................................55
Figure 25 Service Resuming Flow.........................................57
Figure 26 Exporting Foreground Log Information ...................60
Figure 27 Pulling Out RU Module..........................................82
Figure 28 Pulling Out PM Board ...........................................83
Figure 29 Pulling Out FS Board ............................................85
Figure 30 Pulling Out FA Module ..........................................87
Figure 31 Pulling Out Fan Subrack .......................................92
Figure 32 Replacing BBU ....................................................95
107
108
Tables
Table 1 Safety Symbols Description....................................... 1

Table 2 Daily Routine Maintenance Items ............................... 9
Table 3 Monthly Routine Maintenance Items ..........................18
Table 4 Quarterly Routine Maintenance Items ........................27
Table 5 Normal Status of RU Panel Indicators ........................29
Table 6 Normal Status of CC Panel Indicators ........................29
Table 7 Normal Status of UBPG (or BPC) Panel Indicators ........31
Table 8 Normal Status of FS Panel Indicators.........................31
Table 9 Normal Status of SA Panel Indicators ........................32
Table 10 Abnormal Status of RU Panel Indicators ...................32
Table 11 Abnormal Status of CC Panel Indicators ...................32
Table 12 Abnormal Status of UBPG (or BPC) Panel Indicators ...33
Table 13 Abnormal Status of FS Panel Indicators....................33
Table 14 Abnormal Status of SA Panel Indicators ...................34
Table 15 Biannual Routine Maintenance Items .......................36
Table 16 Yearly Routine Maintenance Items ...........................38
Table 17 Fault Symptom and Details.....................................49
Table 18 Rectifier Fault Analysis and Troubleshooting ..............76
Table 19 Replaceable Part List .............................................79
Table 20 Influence of Board Replacement on System ..............80
Table 21 Influence Of Subrack Replacement on System...........88
Table 22 Daily Maintenance Record Form ..............................98
Table 23 Monthly Maintenance Record Form ........................ 100
Table 24 Quarterly Maintenance Record Form ...................... 101
Table 25 Biannual Maintenance Record Form ....................... 102
Table 26 Yearly Maintenance Record Form ........................... 103
Table 27 Part Replacement Data Record Form ...................... 105
Table 28 Emergency Troubleshooting Record Form ............... 106
109

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ZXSDR BS8900 GU360

Outdoor GSM&UMTS Dual Mode Macro Node B

Serial Number: sjzl20090458

About This Manual.............................................. i

Checking Fiber Connection .................................26

Other Checking .........................................................46

Environment Alarm unable to Be Reported ....................77

Part Replacement ............................................ 79

Data Record Forms .......................................... 97

Figures .......................................................... 107

About This Manual

This manual introduces maintenance methods of ZXSDR BS8900

This guide contains the following chapters.

Gives safety instruction for BS8900 GU360

Introduces BS8900 GU360 routine maintenance

Introduces BS8900 GU360 emergency

Introduces common troubleshooting methods

Introduces methods of part replacement for

Gives maintenance record forms of BS8900

Confidential and Proprietary Information of ZTE CORPORATION

ZXSDR BS8900 GU360 Maintenance Guide

This page is intentionally blank.

Confidential and Proprietary Information of ZTE CORPORATION

Master basic theories of BSS system

Be familiar with BSS system principles and networking

Have network optimization skills

Confidential and Proprietary Information of ZTE CORPORATION

ZXSDR BS8900 GU360 Maintenance Guide

Laser: Beware of strong laser

Amongst these safety symbols, the universal alarm symbols are

Confidential and Proprietary Information of ZTE CORPORATION

Chapter 1 Safety Instruction

Confidential and Proprietary Information of ZTE CORPORATION

ZXSDR BS8900 GU360 Maintenance Guide

The operator must receive the training and qualification for

The modules mentioned in this document include front board, rear

Confidential and Proprietary Information of ZTE CORPORATION

Chapter 1 Safety Instruction

Avoid inserting a module forcibly. Otherwise, the pin on the

RF module turns hot when running. Avoid being scalded when

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ZXSDR BS8900 GU360 Maintenance Guide

This page is intentionally blank.

Confidential and Proprietary Information of ZTE CORPORATION

Alarm and notification check

Equipment running status check

Performance index check

Main equipment check

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ZXSDR BS8900 GU360 Maintenance Guide

Check the site equipments running conditions, such as the

Cable connection check

Grounding and lightning protection check

Antenna feeder system check

Spare part check

Board diagnosis and test

Daily fault handling

Confidential and Proprietary Information of ZTE CORPORATION

Chapter 2 Routine Maintenance

maintenance personnel must wear antistatic wrist strap to

Alarms and notifications

Querying and analyzing the past

Querying real-time BTS cells status

Analyzing daily cell performance

ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual Mode Macro Node B Maintenance Guide

ZXSDR BS8900 GU360 (V4.00) Outdoor GSM&UMTS Dual Mode Macro Node B Maintenance Guide