CI

TI
ZEN POLI
CE COMPLAI
NTS
JANUARY THROUGH JUNE
Legend

S
TATUS
RECEI
VED

I
NACTI
VATED

CLOSED

300

200
139

135

133

116
100

81
68

67

63

66

59

51

2014

2013

2012

2011

2014

2013

2012

2011

2014

2013

2011

2012

25
0

FI
NDI
NGS
EXONERATED

UNFOUNDED

NOTSUSTAI
NED

SUSTAI
NED

TOTAL

300

200

185

182
148

54
28
2013

41

35
2012

35

2014

2012

2011

2014

2011

2014

2013

2013

38
2012

9

35

14
2014

8
2012

31

2011

32
2014

2013

2012

2011

32
0

83

75

67

2011

64

2013

100

Rec
ei
v
ed:Thi
sr
e
f
l
e
c
t
st
het
ot
a
lnu
mb
e
rof
c
ompl
a
i
nt
spe
r
s
onsf
i
l
e
dwi
t
ht
heI
RO a
g
a
i
ns
t
t
hepol
i
c
ef
r
om J
a
nu
a
r
yt
opr
i
ormont
h
I
nac
t
i
v
at
ed:TheI
RO c
l
os
e
dt
he
s
ec
ompl
a
i
nt
s
wi
t
hou
tc
ond
u
c
t
i
ngaf
u
l
li
nve
s
t
i
g
a
t
i
on.Thi
s
wa
sd
onef
orma
nyr
e
a
s
ons
.S
omec
a
s
e
sa
r
ei
na
c
t
i
va
t
e
d
/
c
l
os
e
db
e
c
a
u
s
et
heI
RO d
i
dnotha
ve
j
u
r
i
s
d
i
c
t
i
ont
oi
nve
s
t
i
g
a
t
et
hec
ompl
a
i
nt
.i
.
e
.
t
heof
f
i
c
e
rwa
snote
mpl
oye
db
yAPD,ort
he
c
ompl
a
i
ntwa
sf
i
l
e
dg
r
e
a
t
e
rt
ha
n90a
f
t
e
rt
he
i
nc
i
d
e
nt
.I
not
he
rc
a
s
e
s
,t
heI
RO i
na
c
t
i
va
t
e
d
/
c
l
os
e
dc
a
s
e
sb
e
c
a
u
s
et
hema
t
t
e
rr
e
s
ol
ve
d
t
hr
ou
g
hame
d
i
a
t
e
da
g
r
e
e
me
nt
,e
i
t
he
rf
or
ma
l
l
y
ori
nf
or
ma
l
l
y.
Cl
os
ed:Thenu
mb
e
rofc
ompl
a
i
nt
swhi
c
ht
he
I
RO c
ond
u
c
t
e
dat
hor
ou
g
ha
ndi
mpa
r
t
i
a
li
nve
s
t
i
g
a
t
i
ona
ndma
d
ef
i
nd
i
ng
sf
ore
a
c
ha
l
l
e
g
e
dvi
ol
a
t
i
onofAPD'
sS
t
a
nd
a
r
dOpe
r
a
t
i
ngPr
oc
e
d
u
r
e
s
(
S
OP)
.S
t
a
nd
a
r
dOpe
r
a
t
i
ngPr
oc
e
d
u
r
e
sa
r
et
he
r
u
l
e
swhi
c
hAPD pol
i
c
eof
f
i
c
e
r
smu
s
tf
ol
l
ow.
Exoner
at
ed:Thi
sme
a
nst
ha
ta
f
t
e
rc
ond
u
c
t
i
ng
at
hor
ou
g
ha
ndi
mpa
r
t
i
a
li
nve
s
t
i
g
a
t
i
on,t
heI
RO
f
ou
ndt
ha
tt
hei
nc
i
d
e
ntt
ha
toc
c
u
r
r
e
dwa
sl
a
wf
u
l
orpr
ope
r
.
Unf
ounded,Thi
sme
a
nst
ha
ta
f
t
e
rc
ond
u
c
t
i
ng
at
hor
ou
g
ha
ndi
mpa
r
t
i
a
li
nve
s
t
i
g
a
t
i
on,t
heI
RO
f
ou
ndt
ha
tt
hea
l
l
e
g
a
t
i
onwa
sf
a
l
s
eornotb
a
s
e
d
onva
l
i
df
a
c
t
s
.
NotSus
t
ai
ned:Thi
sme
a
nst
ha
ta
f
t
e
rc
ond
u
c
t
i
ngat
hor
ou
g
ha
ndi
mpa
r
t
i
a
li
nve
s
t
i
g
a
t
i
on,
t
heI
RO f
ou
ndt
ha
tt
he
r
ewa
si
ns
u
f
f
i
c
i
e
ntornot
e
nou
g
he
vi
d
e
nc
et
opr
oveord
i
s
pr
ovet
hea
l
l
e
g
a
t
i
on.
Sus
t
ai
ned:Thi
sme
a
nst
ha
ta
f
t
e
rc
ond
u
c
t
i
nga
t
hor
ou
g
ha
ndi
mpa
r
t
i
a
li
nve
s
t
i
g
a
t
i
on,t
heI
RO
f
ou
ndt
ha
tt
hea
l
l
e
g
a
t
i
onwa
ss
u
ppor
t
e
db
ys
u
f
f
i
c
i
e
ntore
nou
g
he
vi
d
e
nc
e
.
Tot
al
:Ea
c
hc
ompl
a
i
ntma
ya
l
l
e
g
emor
et
ha
n
oneS
OPvi
ol
a
t
i
ona
ndma
yi
nvol
vemor
et
ha
n
oneof
f
i
c
e
r
.TheI
RO s
e
pa
r
a
t
e
l
yi
nve
s
t
i
g
a
t
e
d
e
a
c
ha
l
l
e
g
a
t
i
ona
g
a
i
ns
te
a
c
hof
f
i
c
e
ra
ndma
d
e
f
i
nd
i
ng
sona
l
loft
he
s
ea
l
l
e
g
e
dvi
ol
a
t
i
onsof
S
OPs
.The
r
e
f
or
et
het
ot
a
lnu
mb
e
rofa
l
l
e
g
e
d
S
OPvi
ol
a
t
i
onswou
l
db
eg
r
e
a
t
e
rt
ha
nt
henu
mb
e
roft
ot
a
lc
ompl
a
i
nt
sr
e
c
e
i
ve
d
.

I
NTERNALI
NVESTI
GATI
ONS
JANUARY THROUGH JUNE
S
TATUS
RECEI
VED

I
NACTI
VATED

CLOSED

Legend
300

Recei
v
ed:
Casest
hat
wer
er
ec
ei
v
edt
obei
nv
est
i
gat
ed
200

I
nact
i
v
at
ed:
Casest
hat
wer
ef
oundt
onot
needa
f
ul
l
i
nv
est
i
gat
i
on

161
148

142
130
114

118

114

100

36
10

11

4

0

2011

2012

2013

2014

0
2011

2012

2013

2014

2011

2012

2013

2014

FI
NDI
NGS
EXONERATED

UNFOUNDED

NOTSUSTAI
NED

NotSust
ai
ned:
Not
enoughev
i
denc
epr
esent
edt
opr
ov
et
her
ewas
av
i
ol
at
i
onornot

286

199

189

200

154

100

2014

19
2013

11

2012

2014

13

2011

2013

10

2014

1

2013

1

2012

0

2011

2

2012

2013

2012

2011

0

30
2011

35

2014

37
18

Exoner
at
ed:Ac
twas
wi
t
hi
nSt
andar
dOper
at
i
ng
Pr
oc
edur
eandl
aws;
c
l
ear
edof
wr
ongdoi
ng
Unf
ounded:
Vi
ol
at
i
onwas
unpr
ov
ed;
basel
ess,
di
d
not
occ
ur

SUSTAI
NED

300

Cl
osed:
I
nv
est
i
gat
i
ons
t
hatwer
ec
ompl
et
edt
o
t
hei
rf
ul
l
est
ex
t
ent

Sust
ai
ned:
Vi
ol
at
i
onsof
St
andar
dOper
at
i
ngPr
oc
edur
ewer
ef
ound

USE OFFORCE
JANUARY THROUGH JUNE

RECEI
VED

REASONABLE

SUSTAI
NED

I
NVESTI
GATEPENDI
NG

I
NVESTI
GATE

350

Legend
300

Recei
v
ed:
i
sequal
t
ot
he
numberof
UseofFor
c
e
f
or
mst
hat
hadani
nc
i
dent
dat
ewi
t
hi
nt
henot
edt
i
me
f
r
ame

250

Reasonabl
e:
Useof
For
ce
wasf
oundt
obewi
t
hi
n
St
andar
dOper
at
i
ngPr
oc
edur
es

200

192

Sust
ai
ned:
Useof
For
c
e
wasf
oundt
onot
bewi
t
hi
n
St
andar
dOper
at
i
ngPr
oc
edur
es

189

164

164
150

I
nv
est
i
gat
ePendi
ng:Use
ofFor
c
ef
or
mst
hat
ar
e
c
ur
r
ent
l
ybei
ngi
nv
est
i
gat
edt
odet
er
mi
nei
ft
heUse
ofFor
c
ewasorwasnot
wi
t
hi
nSt
andar
dOper
at
i
ng
Pr
oc
edur
e

150

150

100
76

I
nv
est
i
gat
e:
Tot
alnumber
ofUseofFor
c
ef
or
mst
hat
r
equi
r
edaddi
t
i
onal
i
nv
est
i
gat
i
on

76

1

3

3

0

0

0

0

0

0

0

0

0

2011

2012

2013

2014

2011

2012

2013

2014

2011

2012

2013

2014

2014

2013

2012

2011

2014

2013

2012

0

2011

50

*
*
Useof
For
c
egr
aphi
s
di
f
f
er
ent
f
r
om I
nt
er
nalI
nv
est
i
gat
i
onsandCi
t
i
z
en
Pol
i
c
eCompl
ai
nt
sbec
auset
hedat
acomes
f
r
om aSt
andar
dOper
at
i
ngPr
oc
edur
emandat
ed
f
or
mt
hati
sf
i
l
l
edout
whe.
.