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Natasha Crespo

Crespo 1

ACME Records
o Prospectus
2011 ACME Prospectus, PDF, ACME
2012 ACME Prospectus, Podcast MP3, ACME
o Road Map
2011 ACME Road Map, PPT, ACME
2012 ACME Road Map, PDF, ACME
o Year in Review
2011 ACME Year in Review, Webinar WMV, ACME
2012 ACME Year in Review, Recorded DVD Video, ACME
o Cost Reduction
How to Reduce Global Shipping Costs: 7 Ways to Get Lower Rates Without
Delaying Deliveries, Recorded Video DVD, Anne Teak
o Learning Theory
Langer EJ. The Power of Mindful Learning. 1st ed. Da Capo Press; 1998.
Olsen, S. (2005). Are we getting smarter or dumber? CNET. Retrieved December
2, 2006 from,
o Information Technology
Olsen, S. (2005). Intelligence in the internet age. CNET. Retrieved December 2,
2006 from,
Olsen, S. (2005). From ape to Homo Digitas. CNET. Retrieved December 2, 2006
Hangwi Tang, J. (2006). Googling for a diagnosis use of Google as a diagnostic
aid: internet based study. British Medical Journal, 333, 1143-1145.
Forms, HR
o Direct Deposit
o Benefits
Retirement Accounts
o Manuals
Employee Manual
o Vacation
Paid Time Off
o Quality

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Kohn, L. T., Corrigan, J. M., Donaldson, M. S. (1999). To err is human: building a

better health system. Washington DC: National Academy Press.
Gwande, A. The final cut: medical arrogance and the decline of the autopsy. The
New Yorker, 77, 94-99.
Institute of Medicine (2001). Crossing the quality chasm: a new health system
for the 21st century. Washington DC: National Academy Press.

o Proposal
Indiana Bones and the Temple of Groom Client Proposal MS Word & PPT, UX
Cals Pane in the Glass Repair Client Proposal MS Word, Sales Group
Lawn & Order Landscapping Client Proposal PPT, Alf A. Romeo
Knowledge Management
o Knowledge Creation
Krogh G Von, Ichijo K, Nonaka I. Enabling Knowledge Creation: How to Unlock
the Mystery of Tacit Knowledge and Release the Power of Innovation. First US
ed. Oxford University Press, USA; 2000.
Information Science
o Classification
Bowker GC, Star SL. Sorting Things Out: Classification and Its Consequences. The
MIT Press; 2000.
o Knowledge Organization
Hartley JR and R. Organizing Knowledge. 4th ed. Ashgate; 2008.
Koonce, T. Y., Guise, N. B., Todd, P. Evidence-based databases versus primary
medical literature: an in-house investigation on their optimal use. Journal of the
Medical Library Association, 92, 407-411.
o Knowledge Seeking
Coumou, H. C., Meijman, F. J. (2006). How do primary care physicians seek
answers to clinical questions? A literature review. Journal of the Medical Library
Association, 94, 55-60.
o Training
Hersh, W. (2002). Medical informatics education: an alternative pathway for
training informationists. Journal of the Medical Library Association, 90, 76-79.
Shearer, B., Seymour, A., Capitani, C. (2002). Bringing the best of medical
librarianship to the patient team. Journal of the Medical Library Association, 90,
Beam, P. S. et al. (2006). The changing library: what clinicians need to know. The
Mount Sinai Journal of Medicine, 73, 857-863.
o Behavior
(Brafman O, Brafman R. Sway: The Irresistble Pull of Irrational Behavior)
Duhigg C. The Power of Habit: Why We Do What We Do in Life and Business. 1 st
ed. Random House; 2012.
McGonigal K. The Willpower Instinct: How Self-Control Works, Why It Matters,
and What You Can Do To Get More of It. 1st ed. Avery; 2011.
Engelbart, D. C. (1962). Augmenting human intellect: a conceptual framework.
Menlo Park, Calif.:Stanford Research Institute.
o External Influences

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Mlodinow L. The Drunkards Walk: How Randomness Rules Our Lives. Reprint.
Vintage; 2009.
Pink DH. Drive: The Surprising Truth About What Motivates Us. Reprint.
Riverhead Trade; 2011.

o Business Analysis
The Definitve FAQ for Conducting Online Payments, Webinar WMV, Haywood
JaLev 4
Basics Everyone Should Know: Requirements Mgmt. 101, Podcast, Al Dente
How To Optimize Your Landing Pages: 10 Easy Changes for Greater Conversions,
White Paper, Pepe Roni
How Social Media Can Improve Client Adoption Rates, Webinar, WMV, Anne
Agile Development and How It Can Help Our Business, Podcast MP3, Pepe Roni
o Human Computer Interaction
Norman, D. (2002). The design of everyday things. New York: Basic
Persuasive Technologies
Fogg BJ. Persuasive Technology: Using Computers to Change What We
Think and Do. 1st ed. Morgan Kaufmann; 2002.
Krug S. Dont Make Me Think: A Common Sense Approach to Web
Usability, 2nd Edition. 2nd ed. New Riders Press; 2005.
Why Usability of Software Matters, Webinar, Al Dente
User Interface Design 101, Podcast MP3, Al Dente
o Open Source Software
Open Source Policy Model, White Paper MS Word, Ella Vader
Total Cost Acquisition (TCA) of Open Source and the need to build a policy
White Paper, MS Word, Ella Vader
o Software
Jurassic Pork Client Proposal MS Word & PPT, Software Development
Nin Com Soup Client Proposal MS Word & PPT, Software Development
Papa Razzi Fine Italian Client Proposal MS Word, Software Development
ABC Companys Landing Page Optimization Software, Webinar WMV,
Haywood JaLev