Presented By

:
Sumeet Singh
Roll No. 89
MBA Gen
Sec B

Body language is the unspoken or
non-verbal
mode
of
communication that we do in
every
single
aspect
of
our
interaction with another person. It
is like a mirror that tells us what
the other person thinks and feels
in response to our words or
actions. Body language involves

Facial

Expression
Eye contact
Gestures
Head, Body Shape and
Postures
Appearance

A popular saying goes like
this. ”The face is the index of
the heart”. Whatever we feel
deep within ourselves is at
once reflected in the face. It
plays an important role in
face-to-face
communication,
we convey a lot
without

Every body knows that eye
contact is of paramount
importance in all face-toface communication. When
we look at somebody face
we primarily focus on his
eyes and try to understand

The physical movement of arms, legs,
hands, torso and head are known
gestures. They play a very important
role in conveying meaning without
using words.

In
any
face-to-face
communication or meeting or
interview the way we hold our
head, body shape and posture
is very important.

Appearance,
for
our
purpose, includes clothing,
hair, jewellery, cosmetics
etc. All these may seem
unrelated
to
body
language. But on having a
closer look we find that
they are very meaningfully

NONVERBAL
BEHAVIOR
1.
2.

3.
4.
5.

Brisk, erect walk
Sitting with legs
crossed, foot kicking
slightly
Arms crossed on chest
Hands clasped behind
back
Tapping or drumming
fingers

INTERPRETATION
1.
2.

Confidence
Boredom

4.

Defensiveness
Anger, frustration,
apprehension

5.

Impatience

3.

Mind

the Body-Talk
Be Careful with the handshake
Establish good eye contact
We must be ourselves
Graceful movement

Easily

visible aspect of
communication.
Adds intensity to the process of
communication.
Improves the overall atmosphere
and looks of organization.

Non-verbal

communication
People from different
background and cultures
No use, If listener is inattentive.
Ineffective in large gathering.

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