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2016/03/16 10:13:21 - [ Watching] HPAssetInit - hpasset not running, trying to l

aunch.
2016/03/16 10:13:23 - [Completed] HPAssetInit - hpasset started.
2016/03/16 10:13:23 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/16 10:13:23 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\HPAsset\XMLConfig_SYSID.ini" /xmloutlite:"C:\Program Files (x86)\Hewlett-Packar
d\HP Health Check\HPAsset\hpasset_635937200018705373.xml"
2016/03/16 10:13:26 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/16 10:13:26 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/16 10:13:27 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/16 10:13:27 - [ Watching] GetSysId - manufacturer is Hewlett-Packard
2016/03/16 10:13:27 - [ Watching] GetSysId - result is 2AE0
2016/03/16 10:13:27 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/16 10:13:29 - [Completed] HPAssetInit - hpasset started.
2016/03/16 10:13:29 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/16 10:13:29 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\tools\XMLConfig_SystemInfo2.ini" /xmloutlite:"C:\ProgramData\Hewlett-Packard\HP
Support Framework\Telemetry\031616101321.xml"
2016/03/16 10:13:31 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/16 10:13:31 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/16 10:13:32 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/17 10:44:23 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/17 10:44:26 - [Completed] HPAssetInit - hpasset started.
2016/03/17 10:44:26 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/17 10:44:26 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\tools\XMLConfig_SystemInfo2.ini" /xmloutlite:"C:\ProgramData\Hewlett-Packard\HP
Support Framework\Telemetry\031617104423.xml"
2016/03/17 10:44:28 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/17 10:44:28 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/17 10:44:29 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/17 10:44:37 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/17 10:44:37 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem not exists and
created.
2016/03/17 10:44:37 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result = C
:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLoc
k.sem
2016/03/17 10:44:44 - [ Starting] UnLock - semaphore file C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/17 10:44:44 - [Completed] UnLock - Semaphore file : C:/Program Files (x8
6)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result =
C:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningL
ock.sem
2016/03/17 10:44:45 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/17 10:44:45 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem not exists and
created.
2016/03/17 10:44:45 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result = C
:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLoc
k.sem
2016/03/17 10:44:46 - Line 590 -> CheckForUpdateResult.UptodateVersionAlready: 1

2
2016/03/17 10:45:09 - [ Starting] UnLock - semaphore file C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/17 10:45:09 - [Completed] UnLock - Semaphore file : C:/Program Files (x8
6)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result =
C:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningL
ock.sem
2016/03/17 10:45:10 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/17 10:45:10 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem not exists and
created.
2016/03/17 10:45:10 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result = C
:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLoc
k.sem
2016/03/17 10:45:11 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/17 10:45:13 - [Completed] HPAssetInit - hpasset started.
2016/03/17 10:45:13 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/17 10:45:13 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\HPAsset\xmlconfig_sysid.ini" /xmloutlite:"C:\Program Files (x86)\Hewlett-Packar
d\HP Health Check\HPAsset\hpasset_round2.xml"
2016/03/17 10:45:15 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/17 10:45:15 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/17 10:45:15 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\HPAsset\XMLConfig_round2light.ini"
2016/03/17 10:45:24 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/17 10:45:24 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/17 10:45:24 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\ActiveCheck\product_line\xmlconfig.ini"
2016/03/17 10:45:45 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/17 10:45:45 - [ Watching] HPDObjectRun - Running hpdobject with paramete
rs: /nometric /xmlin:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check\A
ctiveCheck\product_line\issuelist.xml" /xmlout:"C:\Program Files (x86)\Hewlett-P
ackard\HP Health Check\HPAsset\issueresultmobile.xml" /append /preproc:"C:\Progr
am Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\ExclusionData.xml"
2016/03/17 10:45:45 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/17 10:45:45 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\ActiveCheck\objects\xmlconfig.ini"
2016/03/17 10:45:47 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/17 10:45:48 - [ Watching] HPDObjectRun - Running hpdobject with paramete
rs: /nometric /xmlin:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check\A
ctiveCheck\objects\issuelist.xml" /xmlout:"C:\Program Files (x86)\Hewlett-Packar
d\HP Health Check\HPAsset\issueresult2.xml" /preproc:"C:\Program Files (x86)\Hew
lett-Packard\HP Health Check\ActiveCheck\ExclusionData.xml"
2016/03/17 10:46:00 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/17 10:46:01 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/17 10:46:12 - [ Starting] UnLock - semaphore file C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/17 10:46:12 - [Completed] UnLock - Semaphore file : C:/Program Files (x8
6)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result =
C:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningL
ock.sem
2016/03/17 17:14:57 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.

2016/03/17 17:14:59 - [Completed] HPAssetInit - hpasset started.


2016/03/17 17:14:59 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/17 17:14:59 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\tools\XMLConfig_SystemInfo2.ini" /xmloutlite:"C:\ProgramData\Hewlett-Packard\HP
Support Framework\Telemetry\031617051457.xml"
2016/03/17 17:15:02 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/17 17:15:02 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/17 17:15:03 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/17 22:36:38 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/17 22:36:40 - [Completed] HPAssetInit - hpasset started.
2016/03/17 22:36:40 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/17 22:36:40 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\tools\XMLConfig_SystemInfo2.ini" /xmloutlite:"C:\ProgramData\Hewlett-Packard\HP
Support Framework\Telemetry\031617103638.xml"
2016/03/17 22:36:43 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/17 22:36:43 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/17 22:36:44 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/17 22:40:22 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/17 22:40:24 - [Completed] HPAssetInit - hpasset started.
2016/03/17 22:40:24 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/17 22:40:24 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\tools\XMLConfig_SystemInfo2.ini" /xmloutlite:"C:\ProgramData\Hewlett-Packard\HP
Support Framework\Telemetry\031617104022.xml"
2016/03/17 22:40:27 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/17 22:40:27 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/17 22:40:28 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/17 22:49:21 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/17 22:49:21 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem not exists and
created.
2016/03/17 22:49:21 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result = C
:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLoc
k.sem
2016/03/17 22:49:21 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/17 22:49:24 - [Completed] HPAssetInit - hpasset started.
2016/03/17 22:49:24 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/17 22:49:24 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\HPAsset\xmlconfig_sysid.ini" /xmloutlite:"C:\Program Files (x86)\Hewlett-Packar
d\HP Health Check\HPAsset\hpasset_round2.xml"
2016/03/17 22:49:26 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/17 22:49:26 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/17 22:49:26 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\HPAsset\XMLConfig_round2light.ini"
2016/03/17 22:49:29 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/17 22:49:29 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/17 22:49:29 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\ActiveCheck\product_line\xmlconfig.ini"
2016/03/17 22:49:31 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/17 22:49:31 - [ Watching] HPDObjectRun - Running hpdobject with paramete

rs: /nometric /xmlin:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check\A


ctiveCheck\product_line\issuelist.xml" /xmlout:"C:\Program Files (x86)\Hewlett-P
ackard\HP Health Check\HPAsset\issueresultmobile.xml" /append /preproc:"C:\Progr
am Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\ExclusionData.xml"
2016/03/17 22:49:31 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/17 22:49:31 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\ActiveCheck\objects\xmlconfig.ini"
2016/03/17 22:49:33 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/17 22:49:33 - [ Watching] HPDObjectRun - Running hpdobject with paramete
rs: /nometric /xmlin:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check\A
ctiveCheck\objects\issuelist.xml" /xmlout:"C:\Program Files (x86)\Hewlett-Packar
d\HP Health Check\HPAsset\issueresult2.xml" /preproc:"C:\Program Files (x86)\Hew
lett-Packard\HP Health Check\ActiveCheck\ExclusionData.xml"
2016/03/17 22:49:34 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/17 22:49:35 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/17 22:49:35 - [ Starting] UnLock - semaphore file C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/17 22:49:35 - [Completed] UnLock - Semaphore file : C:/Program Files (x8
6)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result =
C:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningL
ock.sem
2016/03/24 10:32:34 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/24 10:32:36 - [Completed] HPAssetInit - hpasset started.
2016/03/24 10:32:36 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/24 10:32:36 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\tools\XMLConfig_SystemInfo2.ini" /xmloutlite:"C:\ProgramData\Hewlett-Packard\HP
Support Framework\Telemetry\031624103234.xml"
2016/03/24 10:32:39 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/24 10:32:39 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/24 10:32:40 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/24 10:32:48 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/24 10:32:48 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem not exists and
created.
2016/03/24 10:32:48 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result = C
:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLoc
k.sem
2016/03/24 10:32:59 - [ Starting] UnLock - semaphore file C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/24 10:32:59 - [Completed] UnLock - Semaphore file : C:/Program Files (x8
6)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result =
C:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningL
ock.sem
2016/03/24 10:33:01 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/24 10:33:01 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem not exists and
created.
2016/03/24 10:33:01 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result = C
:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLoc
k.sem
2016/03/24 10:33:04 - Line 590 -> CheckForUpdateResult.UptodateVersionAlready: 1
2
2016/03/24 10:35:37 - [ Starting] UnLock - semaphore file C:/Program Files (x86)

/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem


2016/03/24 10:35:37 - [Completed] UnLock - Semaphore file : C:/Program Files (x8
6)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result =
C:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningL
ock.sem
2016/03/24 10:35:40 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/24 10:35:40 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem not exists and
created.
2016/03/24 10:35:40 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result = C
:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLoc
k.sem
2016/03/24 10:35:41 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/24 10:35:43 - [Completed] HPAssetInit - hpasset started.
2016/03/24 10:35:43 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/24 10:35:43 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\HPAsset\xmlconfig_sysid.ini" /xmloutlite:"C:\Program Files (x86)\Hewlett-Packar
d\HP Health Check\HPAsset\hpasset_round2.xml"
2016/03/24 10:35:45 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/24 10:35:45 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/24 10:35:45 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\HPAsset\XMLConfig_round2light.ini"
2016/03/24 10:35:51 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/24 10:35:51 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/24 10:35:51 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\ActiveCheck\product_line\xmlconfig.ini"
2016/03/24 10:36:10 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/24 10:36:10 - [ Watching] HPDObjectRun - Running hpdobject with paramete
rs: /nometric /xmlin:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check\A
ctiveCheck\product_line\issuelist.xml" /xmlout:"C:\Program Files (x86)\Hewlett-P
ackard\HP Health Check\HPAsset\issueresultmobile.xml" /append /preproc:"C:\Progr
am Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\ExclusionData.xml"
2016/03/24 10:36:10 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/24 10:36:10 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check
\ActiveCheck\objects\xmlconfig.ini"
2016/03/24 10:36:13 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/24 10:36:13 - [ Watching] HPDObjectRun - Running hpdobject with paramete
rs: /nometric /xmlin:"C:\Program Files (x86)\Hewlett-Packard\HP Health Check\A
ctiveCheck\objects\issuelist.xml" /xmlout:"C:\Program Files (x86)\Hewlett-Packar
d\HP Health Check\HPAsset\issueresult2.xml" /preproc:"C:\Program Files (x86)\Hew
lett-Packard\HP Health Check\ActiveCheck\ExclusionData.xml"
2016/03/24 10:36:22 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/24 10:36:23 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/24 10:36:35 - [ Starting] UnLock - semaphore file C:/Program Files (x86)
/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem
2016/03/24 10:36:35 - [Completed] UnLock - Semaphore file : C:/Program Files (x8
6)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningLock.sem with result =
C:/Program Files (x86)/Hewlett-Packard/HP Health Check/ActiveCheck\ACLMRunningL
ock.sem
2016/03/29 12:05:55 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/29 12:05:57 - [Completed] HPAssetInit - hpasset started.
2016/03/29 12:05:57 - [ Starting] HPAssetInventory - Collecting telemetry.

2016/03/29 12:05:57 - [ Watching] HPAssetInventory - Running HPAsset with parame


ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Support Solu
tions\Modules\ActiveCheck\XMLConfig_SYSID.ini" /xmloutlite:"C:\Program Files (x8
6)\Hewlett-Packard\HP Support Solutions\Modules\ActiveCheck\hpasset_635948499550
992023.xml"
2016/03/29 12:05:59 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/29 12:05:59 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/29 12:06:00 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/29 12:06:00 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/29 12:06:02 - [Completed] HPAssetInit - hpasset started.
2016/03/29 12:06:02 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/29 12:06:02 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Support Fram
ework\Logs\XMLConfig_SystemInfo2.ini" /xmloutlite:"C:\ProgramData\Hewlett-Packar
d\HP Support Framework\Telemetry\031629120555.xml"
2016/03/29 12:06:05 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/29 12:06:05 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/29 12:06:06 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/29 12:16:55 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
2016/03/29 12:16:55 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem no
t exists and created.
2016/03/29 12:16:55 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem wi
th result = C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/
ActiveCheck\ACLMRunningLock.sem
2016/03/29 12:16:55 - Start to update.
2016/03/29 12:16:56 - [ Starting] Parsing master configuration file : C:/Program
Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Master.con
fig.
2016/03/29 12:16:56 - [ Watching] parsing client master configuration file : C:
/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Ma
ster.config not exists.
2016/03/29 12:16:57 - [Completed] Parsing master configuration file : C:/Program
Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Master.con
fig.
2016/03/29 12:16:57 - [ Starting] UnLock - semaphore file C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
2016/03/29 12:16:57 - [Completed] UnLock - Semaphore file : C:/Program Files (x8
6)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
with result = C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Module
s/ActiveCheck\ACLMRunningLock.sem
2016/03/29 12:16:58 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
2016/03/29 12:16:58 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem no
t exists and created.
2016/03/29 12:16:58 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem wi
th result = C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/
ActiveCheck\ACLMRunningLock.sem
2016/03/29 12:16:58 - Start to update.
2016/03/29 12:16:59 - [ Starting] Parsing master configuration file : C:/Program
Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Master.con
fig.
2016/03/29 12:16:59 - [ Watching] parsing client master configuration file : C:
/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Ma
ster.config not exists.

2016/03/29 12:16:59 - [Completed] Parsing master configuration file : C:/Program


Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Master.con
fig.
2016/03/29 12:16:59 - Collecting standard inventory - SysIdRunTrue
2016/03/29 12:16:59 - Collecting standard inventory - ProductLineTrue
2016/03/29 12:16:59 - AddData.cab
2016/03/29 12:16:59 - Boolean.cab
2016/03/29 12:16:59 - Detecting SysID - ObjectsTrue
2016/03/29 12:16:59 - AddData.cab
2016/03/29 12:16:59 - Boolean.cab
2016/03/29 12:16:59 - guid.zip
2016/03/29 12:16:59 - guidAcheck.zip
2016/03/29 12:16:59 - hcsolutions.zip
2016/03/29 12:16:59 - [ Starting] UpdateExclusionList
2016/03/29 12:16:59 - [ Starting] CheckForUpdate with subKey = Hewlett-Packard\C
PSS8\ActiveCheck, keyName = Exclusion_List, iniKey = Exclusion_List
2016/03/29 12:17:02 - Enter into function ValidateSSLCertificate
2016/03/29 12:17:02 - Certificate information: [Subject]
CN=aclm.external.hp.com, OU=HP IT, O=Hewlett-Packard, L=Palo Alto, S=Californi
a, C=US
[Issuer]
CN=Symantec Class 3 Secure Server CA - G4, OU=Symantec Trust Network, O=Symant
ec Corporation, C=US
[Serial Number]
5D76ECCD8490271ED2C803BEB2BB240A
[Not Before]
9/1/2015 5:00:00 PM
[Not After]
9/2/2016 4:59:59 PM
[Thumbprint]
D601BE7485217B1ED4194F19DB251987CD5ADC22
2016/03/29 12:17:02 - current certificate is a valid hp certificate, the request
is from: https://aclm.external.hp.com/hpapps/CPSSMasterCatalog.ini
2016/03/29 12:17:03 - [ Watching] CheckForUpdate with version: remote = 1.0.15.0
, local = 1.0.15.0
2016/03/29 12:17:03 - [Completed] CheckForUpdate with subKey = Hewlett-Packard\C
PSS8\ActiveCheck, keyName = Exclusion_List, iniKey = Exclusion_List, result = Up
todateVersionAlready
2016/03/29 12:17:03 - ExclusionList component is already up-to-date.
2016/03/29 12:17:03 - Line 590 -> CheckForUpdateResult.UptodateVersionAlready: 1
2
2016/03/29 12:17:03 - [Completed] UpdateExclusionList
2016/03/29 12:17:03 - [ Starting] CheckForUpdate with subKey = Hewlett-Packard\C
PSS8\ActiveCheck, keyName = Object_Version, iniKey = ActiveCheck_Object
2016/03/29 12:17:03 - [ Watching] CheckForUpdate: Cache duration time from lates
t download is less than specified value. Download ignored.
2016/03/29 12:17:03 - [ Watching] CheckForUpdate with version: remote = 3.1.3.7,
local = 0.0.0.0
2016/03/29 12:17:03 - [Completed] CheckForUpdate with subKey = Hewlett-Packard\C
PSS8\ActiveCheck, keyName = Object_Version, iniKey = ActiveCheck_Object, result
= NewVersionFound
2016/03/29 12:17:03 - [ Starting] Update - Running Update: /ActiveCheck/HPSFComm
on/AddData.cab
2016/03/29 12:17:03 - [ Starting] Download - downloading file from https://aclm.

external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/AddData.cab to C:/Progr
am Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_
line/AddData.cab
2016/03/29 12:17:04 - [ Watching] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/AddData.cab(size = 5351
01) to C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Activ
eCheck/product_line/AddData.cab
2016/03/29 12:17:08 - [Completed] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/AddData.cab to C:/Progr
am Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_
line/AddData.cab
2016/03/29 12:17:08 - [ Starting] Download - DownloadFile result Succeed
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - [ Starting] Extract with source = C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_line/AddData.cab
, destination = C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modu
les\ActiveCheck\product_line
2016/03/29 12:17:08 - [Completed] Extract with source = C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_line/AddData.cab
, destination = C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modu
les\ActiveCheck\product_line, result = True
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet

t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943


04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:08 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:09 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:09 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:09 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:09 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:09 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:09 - [Completed] Update - Running Update: /ActiveCheck/HPSFComm
on/AddData.cab
2016/03/29 12:17:09 - [ Starting] Update - Running Update: /ActiveCheck/HPSFComm
on/Boolean.cab
2016/03/29 12:17:09 - [ Starting] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/Boolean.cab to C:/Progr
am Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_
line/Boolean.cab
2016/03/29 12:17:09 - [ Watching] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/Boolean.cab(size = 1075
9) to C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Active
Check/product_line/Boolean.cab
2016/03/29 12:17:11 - [Completed] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/Boolean.cab to C:/Progr
am Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_
line/Boolean.cab
2016/03/29 12:17:11 - [ Starting] Download - DownloadFile result Succeed
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943

04, C=US
2016/03/29 12:17:11 - [ Starting] Extract with source = C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_line/Boolean.cab
, destination = C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modu
les\ActiveCheck\product_line
2016/03/29 12:17:11 - [Completed] Extract with source = C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_line/Boolean.cab
, destination = C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modu
les\ActiveCheck\product_line, result = True
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US

2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet


t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:11 - [Completed] Update - Running Update: /ActiveCheck/HPSFComm
on/Boolean.cab
2016/03/29 12:17:11 - [ Starting] Update - Running Update: /ActiveCheck/2AE0/Add
Data.cab
2016/03/29 12:17:14 - [ Starting] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/2AE0/AddData.cab to C:/Program Fil
es (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/objects/AddDat
a.cab
2016/03/29 12:17:15 - [ Watching] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/2AE0/AddData.cab(size = 12526) to
C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/
objects/AddData.cab
2016/03/29 12:17:15 - [Completed] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/2AE0/AddData.cab to C:/Program Fil
es (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/objects/AddDat
a.cab
2016/03/29 12:17:16 - [ Starting] Download - DownloadFile result Succeed
2016/03/29 12:17:16 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:16 - [ Starting] Extract with source = C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck/objects/AddData.cab, des
tination = C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\A
ctiveCheck\objects
2016/03/29 12:17:16 - [Completed] Extract with source = C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck/objects/AddData.cab, des
tination = C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\A
ctiveCheck\objects, result = True
2016/03/29 12:17:16 - [Completed] Update - Running Update: /ActiveCheck/2AE0/Add
Data.cab
2016/03/29 12:17:16 - [ Starting] Update - Running Update: /ActiveCheck/2AE0/Boo
lean.cab
2016/03/29 12:17:16 - [ Starting] Download - downloading file from https://aclm.

external.hp.com/hpapps/onlineDiag/ActiveCheck/2AE0/Boolean.cab to C:/Program Fil


es (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/objects/Boolea
n.cab
2016/03/29 12:17:17 - [ Watching] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/2AE0/Boolean.cab(size = 23136) to
C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/
objects/Boolean.cab
2016/03/29 12:17:19 - [Completed] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/2AE0/Boolean.cab to C:/Program Fil
es (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/objects/Boolea
n.cab
2016/03/29 12:17:19 - [ Starting] Download - DownloadFile result Succeed
2016/03/29 12:17:19 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/29 12:17:19 - [ Starting] Extract with source = C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck/objects/Boolean.cab, des
tination = C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\A
ctiveCheck\objects
2016/03/29 12:17:19 - [Completed] Extract with source = C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck/objects/Boolean.cab, des
tination = C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modules\A
ctiveCheck\objects, result = True
2016/03/29 12:17:19 - [Completed] Update - Running Update: /ActiveCheck/2AE0/Boo
lean.cab
2016/03/29 12:17:19 - [ Starting] Update - Running Update: /ActiveCheck/HPSFComm
on/guid/guid.zip
2016/03/29 12:17:19 - [ Starting] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/guid/guid.zip to C:/Pro
gram Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/resour
ces/guid.zip
2016/03/29 12:17:21 - [ Watching] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/guid/guid.zip(size = 39
2937) to C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Act
iveCheck/resources/guid.zip
2016/03/29 12:17:22 - [Completed] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/guid/guid.zip to C:/Pro
gram Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/resour
ces/guid.zip
2016/03/29 12:17:23 - [ Starting] Download - DownloadFile result Succeed
2016/03/29 12:17:23 - [Completed] Update - Running Update: /ActiveCheck/HPSFComm
on/guid/guid.zip
2016/03/29 12:17:23 - [ Starting] Update - Running Update: /ActiveCheck/HPSFComm
on/guid/en-US/hcsolutions.zip
2016/03/29 12:17:23 - [ Starting] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/guid/en-US/hcsolutions.
zip to C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Activ
eCheck/resources/en-US/hcsolutions.zip
2016/03/29 12:17:24 - [ Watching] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/guid/en-US/hcsolutions.
zip(size = 36894) to C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions
/Modules/ActiveCheck/resources/en-US/hcsolutions.zip
2016/03/29 12:17:26 - [Completed] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/guid/en-US/hcsolutions.
zip to C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Activ
eCheck/resources/en-US/hcsolutions.zip
2016/03/29 12:17:26 - [ Starting] Download - DownloadFile result Succeed
2016/03/29 12:17:26 - [Completed] Update - Running Update: /ActiveCheck/HPSFComm
on/guid/en-US/hcsolutions.zip
2016/03/29 12:17:27 - [ Starting] UnLock - semaphore file C:/Program Files (x86)

/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem


2016/03/29 12:17:27 - [Completed] UnLock - Semaphore file : C:/Program Files (x8
6)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
with result = C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Module
s/ActiveCheck\ACLMRunningLock.sem
2016/03/29 12:17:28 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
2016/03/29 12:17:28 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem no
t exists and created.
2016/03/29 12:17:28 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem wi
th result = C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/
ActiveCheck\ACLMRunningLock.sem
2016/03/29 12:17:28 - [ Starting] Parsing master configuration file : C:/Program
Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Master.con
fig.
2016/03/29 12:17:28 - [ Watching] parsing client master configuration file : C:
/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Ma
ster.config not exists.
2016/03/29 12:17:28 - [Completed] Parsing master configuration file : C:/Program
Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Master.con
fig.
2016/03/29 12:17:28 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/29 12:17:30 - [Completed] HPAssetInit - hpasset started.
2016/03/29 12:17:30 - [ Watching] Detect - ActiveCheckCycle Name: Collecting sta
ndard inventory - SysIdRun.
2016/03/29 12:17:30 - [ Watching]
Run HPAsset with /silent /newc
ycle:"C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Active
Check/xmlconfig_sysid.ini", /xmloutlite:"C:/Program Files (x86)/Hewlett-Packard/
HP Support Solutions/Modules/ActiveCheck/hpasset_round2.xml".
2016/03/29 12:17:31 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/29 12:17:31 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Support Solu
tions\Modules\ActiveCheck\xmlconfig_sysid.ini" /xmloutlite:"C:\Program Files (x8
6)\Hewlett-Packard\HP Support Solutions\Modules\ActiveCheck\hpasset_round2.xml"
2016/03/29 12:17:33 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/29 12:17:33 - [ Watching]
Run HPAsset with /silent /newc
ycle:"C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Active
Check/XMLConfig_round2light.ini", /xmloutlite:"".
2016/03/29 12:17:33 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/29 12:17:33 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Support Solu
tions\Modules\ActiveCheck\XMLConfig_round2light.ini"
2016/03/29 12:17:39 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/29 12:17:39 - [ Watching] Detect - ActiveCheckCycle Name: Collecting sta
ndard inventory - ProductLine.
2016/03/29 12:17:39 - [ Watching]
Run HPAsset with /silent /newc
ycle:"C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Active
Check/product_line/xmlconfig.ini", /xmloutlite:"".
2016/03/29 12:17:39 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/29 12:17:39 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Support Solu
tions\Modules\ActiveCheck\product_line\xmlconfig.ini"
2016/03/29 12:17:47 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/29 12:17:47 - [ Watching]
Run HPDobject with /xmlin:"C:/
Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/pro
duct_line/issuelist.xml" /xmlout:"C:/Program Files (x86)/Hewlett-Packard/HP Supp
ort Solutions/Modules/ActiveCheck/issueresultmobile.xml" /append

2016/03/29 12:17:47 - [ Watching] HPDObjectRun - Running hpdobject with paramete


rs: /nometric /xmlin:"C:\Program Files (x86)\Hewlett-Packard\HP Support Soluti
ons\Modules\ActiveCheck\product_line\issuelist.xml" /xmlout:"C:\Program Files (x
86)\Hewlett-Packard\HP Support Solutions\Modules\ActiveCheck\issueresultmobile.x
ml" /append
2016/03/29 12:17:47 - [ Watching] Detect - ActiveCheckCycle Name: Detecting SysI
D - Objects.
2016/03/29 12:17:47 - [ Watching]
Run HPAsset with /silent /newc
ycle:"C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Active
Check/objects/xmlconfig.ini", /xmloutlite:"".
2016/03/29 12:17:47 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/29 12:17:47 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Support Solu
tions\Modules\ActiveCheck\objects\xmlconfig.ini"
2016/03/29 12:17:51 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/29 12:17:51 - [ Watching]
Run HPDobject with /xmlin:"C:/
Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/obj
ects/issuelist.xml" /xmlout:"C:/Program Files (x86)/Hewlett-Packard/HP Support S
olutions/Modules/ActiveCheck/issueresult2.xml"
2016/03/29 12:17:51 - [ Watching] HPDObjectRun - Running hpdobject with paramete
rs: /nometric /xmlin:"C:\Program Files (x86)\Hewlett-Packard\HP Support Soluti
ons\Modules\ActiveCheck\objects\issuelist.xml" /xmlout:"C:\Program Files (x86)\H
ewlett-Packard\HP Support Solutions\Modules\ActiveCheck\issueresult2.xml"
2016/03/29 12:17:59 - [ Watching] SendMetricsRequest with url = http://h20572.ww
w2.hp.com/aclm.html?version=8.2.8.25-7-u&region=na.
2016/03/29 12:17:59 - [Completed] Detect with masterConfig = Master.config.
2016/03/29 12:17:59 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/29 12:18:00 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/29 12:18:03 - [ Starting] UnLock - semaphore file C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
2016/03/29 12:18:03 - [Completed] UnLock - Semaphore file : C:/Program Files (x8
6)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
with result = C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Module
s/ActiveCheck\ACLMRunningLock.sem
2016/03/31 10:26:58 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/31 10:27:00 - [Completed] HPAssetInit - hpasset started.
2016/03/31 10:27:00 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/31 10:27:00 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Support Fram
ework\Logs\XMLConfig_SystemInfo2.ini" /xmloutlite:"C:\ProgramData\Hewlett-Packar
d\HP Support Framework\Telemetry\031631102658.xml"
2016/03/31 10:27:03 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/31 10:27:03 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/31 10:27:04 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/31 10:37:47 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
2016/03/31 10:37:47 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem no
t exists and created.
2016/03/31 10:37:47 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem wi
th result = C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/
ActiveCheck\ACLMRunningLock.sem
2016/03/31 10:37:47 - Start to update.
2016/03/31 10:37:48 - [ Starting] Parsing master configuration file : C:/Program
Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Master.con
fig.
2016/03/31 10:37:48 - [ Watching] parsing client master configuration file : C:
/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Ma

ster.config not exists.


2016/03/31 10:37:49 - [Completed] Parsing master configuration file : C:/Program
Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Master.con
fig.
2016/03/31 10:37:49 - [ Starting] UnLock - semaphore file C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
2016/03/31 10:37:49 - [Completed] UnLock - Semaphore file : C:/Program Files (x8
6)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
with result = C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Module
s/ActiveCheck\ACLMRunningLock.sem
2016/03/31 10:37:51 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
2016/03/31 10:37:51 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem no
t exists and created.
2016/03/31 10:37:51 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem wi
th result = C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/
ActiveCheck\ACLMRunningLock.sem
2016/03/31 10:37:51 - Start to update.
2016/03/31 10:37:53 - [ Starting] Parsing master configuration file : C:/Program
Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Master.con
fig.
2016/03/31 10:37:53 - [ Watching] parsing client master configuration file : C:
/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Ma
ster.config not exists.
2016/03/31 10:37:53 - [Completed] Parsing master configuration file : C:/Program
Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Master.con
fig.
2016/03/31 10:37:53 - Collecting standard inventory - SysIdRunTrue
2016/03/31 10:37:53 - Collecting standard inventory - ProductLineTrue
2016/03/31 10:37:53 - AddData.cab
2016/03/31 10:37:53 - Boolean.cab
2016/03/31 10:37:53 - Detecting SysID - ObjectsTrue
2016/03/31 10:37:53 - AddData.cab
2016/03/31 10:37:53 - Boolean.cab
2016/03/31 10:37:53 - guid.zip
2016/03/31 10:37:53 - guidAcheck.zip
2016/03/31 10:37:53 - hcsolutions.zip
2016/03/31 10:37:53 - [ Starting] UpdateExclusionList
2016/03/31 10:37:53 - [ Starting] CheckForUpdate with subKey = Hewlett-Packard\C
PSS8\ActiveCheck, keyName = Exclusion_List, iniKey = Exclusion_List
2016/03/31 10:37:57 - Enter into function ValidateSSLCertificate
2016/03/31 10:37:57 - Certificate information: [Subject]
CN=aclm.external.hp.com, OU=HP IT, O=Hewlett-Packard, L=Palo Alto, S=Californi
a, C=US
[Issuer]
CN=Symantec Class 3 Secure Server CA - G4, OU=Symantec Trust Network, O=Symant
ec Corporation, C=US
[Serial Number]
5D76ECCD8490271ED2C803BEB2BB240A
[Not Before]
9/1/2015 5:00:00 PM
[Not After]
9/2/2016 4:59:59 PM

[Thumbprint]
D601BE7485217B1ED4194F19DB251987CD5ADC22
2016/03/31 10:37:57 - current certificate is a valid hp certificate, the request
is from: https://aclm.external.hp.com/hpapps/CPSSMasterCatalog.ini
2016/03/31 10:38:25 - [ Watching] CheckForUpdate with version: remote = , local
= 1.0.15.0
2016/03/31 10:38:25 - Version string portion was too short or too long.
2016/03/31 10:38:25 - [Completed] CheckForUpdate with subKey = Hewlett-Packard\C
PSS8\ActiveCheck, keyName = Exclusion_List, iniKey = Exclusion_List, result = Up
todateVersionAlready
2016/03/31 10:38:25 - ExclusionList component is already up-to-date.
2016/03/31 10:38:25 - Line 590 -> CheckForUpdateResult.UptodateVersionAlready: 1
2
2016/03/31 10:38:25 - [Completed] UpdateExclusionList
2016/03/31 10:38:25 - [ Starting] CheckForUpdate with subKey = Hewlett-Packard\C
PSS8\ActiveCheck, keyName = Object_Version, iniKey = ActiveCheck_Object
2016/03/31 10:38:27 - Enter into function ValidateSSLCertificate
2016/03/31 10:38:27 - Certificate information: [Subject]
CN=aclm.external.hp.com, OU=HP IT, O=Hewlett-Packard, L=Palo Alto, S=Californi
a, C=US
[Issuer]
CN=Symantec Class 3 Secure Server CA - G4, OU=Symantec Trust Network, O=Symant
ec Corporation, C=US
[Serial Number]
5D76ECCD8490271ED2C803BEB2BB240A
[Not Before]
9/1/2015 5:00:00 PM
[Not After]
9/2/2016 4:59:59 PM
[Thumbprint]
D601BE7485217B1ED4194F19DB251987CD5ADC22
2016/03/31 10:38:27 - current certificate is a valid hp certificate, the request
is from: https://aclm.external.hp.com/hpapps/CPSSMasterCatalog.ini
2016/03/31 10:38:54 - [ Watching] CheckForUpdate with version: remote = 3.1.4.3,
local = 3.1.3.7
2016/03/31 10:38:54 - [Completed] CheckForUpdate with subKey = Hewlett-Packard\C
PSS8\ActiveCheck, keyName = Object_Version, iniKey = ActiveCheck_Object, result
= NewVersionFound
2016/03/31 10:38:54 - [ Starting] Update - Running Update: /ActiveCheck/HPSFComm
on/AddData.cab
2016/03/31 10:38:54 - [ Starting] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/AddData.cab to C:/Progr
am Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_
line/AddData.cab
2016/03/31 10:39:10 - Enter into function ValidateSSLCertificate
2016/03/31 10:39:10 - Certificate information: [Subject]
CN=aclm.external.hp.com, OU=HP IT, O=Hewlett-Packard, L=Palo Alto, S=Californi
a, C=US
[Issuer]
CN=Symantec Class 3 Secure Server CA - G4, OU=Symantec Trust Network, O=Symant
ec Corporation, C=US

[Serial Number]
5D76ECCD8490271ED2C803BEB2BB240A
[Not Before]
9/1/2015 5:00:00 PM
[Not After]
9/2/2016 4:59:59 PM
[Thumbprint]
D601BE7485217B1ED4194F19DB251987CD5ADC22
2016/03/31 10:39:10 - current certificate is a valid hp certificate, the request
is from: https://aclm.external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/
AddData.cab
2016/03/31 10:39:17 - [ Watching] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/AddData.cab(size = 5749
64) to C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Activ
eCheck/product_line/AddData.cab
2016/03/31 10:41:34 - [Completed] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/AddData.cab to C:/Progr
am Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_
line/AddData.cab
2016/03/31 10:41:34 - [ Starting] Download - DownloadFile result Succeed
2016/03/31 10:41:34 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:34 - [ Starting] Extract with source = C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_line/AddData.cab
, destination = C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modu
les\ActiveCheck\product_line
2016/03/31 10:41:35 - [Completed] Extract with source = C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_line/AddData.cab
, destination = C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\Modu
les\ActiveCheck\product_line, result = True
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet

t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943


04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet
t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943
04, C=US
2016/03/31 10:41:35 - CN=Hewlett-Packard Company, OU=HP Cyber Security, O=Hewlet

t-Packard Company, STREET=3000 Hanover Street, L=Palo Alto, S=CA, PostalCode=943


04, C=US
2016/03/31 10:41:35 - [Completed] Update - Running Update: /ActiveCheck/HPSFComm
on/AddData.cab
2016/03/31 10:41:35 - [ Starting] Update - Running Update: /ActiveCheck/HPSFComm
on/Boolean.cab
2016/03/31 10:41:35 - [ Starting] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/Boolean.cab to C:/Progr
am Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_
line/Boolean.cab
2016/03/31 10:41:54 - [ Watching] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/Boolean.cab(size = 1082
5) to C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Active
Check/product_line/Boolean.cab
2016/03/31 10:42:24 - [ Aborted] Download - downloading file from https://aclm.
external.hp.com/hpapps/onlineDiag/ActiveCheck/HPSFCommon/Boolean.cab to C:/Progr
am Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/product_
line/Boolean.cab aborted as Internet connection is time out.
2016/03/31 10:42:24 - [ Starting] Download - DownloadFile result Succeed
2016/03/31 10:42:24 - VerifyEmbeddedSignature=False
2016/03/31 10:42:24 - [Completed] Update - Running Update: /ActiveCheck/HPSFComm
on/Boolean.cab
2016/03/31 10:42:24 - Restore files to C:/Program Files (x86)/Hewlett-Packard/HP
Support Solutions/Modules from C:/WINDOWS/TEMP/ACLM/ACLM.zip
2016/03/31 10:42:26 - Restore registry: Exclusion_List with 1.0.15.0
2016/03/31 10:42:26 - Restore registry: ActiveCheckVersion with 2.0.0.0
2016/03/31 10:42:26 - Restore registry: Object_Version with 3.1.3.7
2016/03/31 10:42:26 - Restore registry: Version with 3.0.8.1
2016/03/31 10:42:26 - [ Starting] UnLock - semaphore file C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
2016/03/31 10:42:26 - [Completed] UnLock - Semaphore file : C:/Program Files (x8
6)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
with result = C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Module
s/ActiveCheck\ACLMRunningLock.sem
2016/03/31 10:42:27 - [ Starting] Lock - semaphore file C:/Program Files (x86)/H
ewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
2016/03/31 10:42:27 - [ Watching] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem no
t exists and created.
2016/03/31 10:42:27 - [Completed] Lock - Semaphore file : C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem wi
th result = C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/
ActiveCheck\ACLMRunningLock.sem
2016/03/31 10:42:27 - [ Starting] Parsing master configuration file : C:/Program
Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Master.con
fig.
2016/03/31 10:42:27 - [ Watching] parsing client master configuration file : C:
/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Ma
ster.config not exists.
2016/03/31 10:42:28 - [Completed] Parsing master configuration file : C:/Program
Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/Master.con
fig.
2016/03/31 10:42:28 - [ Watching] HPAssetInit - hpasset not running, trying to l
aunch.
2016/03/31 10:42:30 - [Completed] HPAssetInit - hpasset started.
2016/03/31 10:42:30 - [ Watching] Detect - ActiveCheckCycle Name: Collecting sta
ndard inventory - SysIdRun.
2016/03/31 10:42:30 - [ Watching]
Run HPAsset with /silent /newc
ycle:"C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Active
Check/xmlconfig_sysid.ini", /xmloutlite:"C:/Program Files (x86)/Hewlett-Packard/

HP Support Solutions/Modules/ActiveCheck/hpasset_round2.xml".
2016/03/31 10:42:30 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/31 10:42:30 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Support Solu
tions\Modules\ActiveCheck\xmlconfig_sysid.ini" /xmloutlite:"C:\Program Files (x8
6)\Hewlett-Packard\HP Support Solutions\Modules\ActiveCheck\hpasset_round2.xml"
2016/03/31 10:42:32 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/31 10:42:32 - [ Watching]
Run HPAsset with /silent /newc
ycle:"C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Active
Check/XMLConfig_round2light.ini", /xmloutlite:"".
2016/03/31 10:42:32 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/31 10:42:32 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Support Solu
tions\Modules\ActiveCheck\XMLConfig_round2light.ini"
2016/03/31 10:42:35 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/31 10:42:35 - [ Watching] Detect - ActiveCheckCycle Name: Collecting sta
ndard inventory - ProductLine.
2016/03/31 10:42:35 - [ Watching]
Run HPAsset with /silent /newc
ycle:"C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Active
Check/product_line/xmlconfig.ini", /xmloutlite:"".
2016/03/31 10:42:35 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/31 10:42:35 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Support Solu
tions\Modules\ActiveCheck\product_line\xmlconfig.ini"
2016/03/31 10:42:46 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/31 10:42:46 - [ Watching]
Run HPDobject with /xmlin:"C:/
Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/pro
duct_line/issuelist.xml" /xmlout:"C:/Program Files (x86)/Hewlett-Packard/HP Supp
ort Solutions/Modules/ActiveCheck/issueresultmobile.xml" /append
2016/03/31 10:42:46 - [ Watching] HPDObjectRun - Running hpdobject with paramete
rs: /nometric /xmlin:"C:\Program Files (x86)\Hewlett-Packard\HP Support Soluti
ons\Modules\ActiveCheck\product_line\issuelist.xml" /xmlout:"C:\Program Files (x
86)\Hewlett-Packard\HP Support Solutions\Modules\ActiveCheck\issueresultmobile.x
ml" /append
2016/03/31 10:42:46 - [ Watching] Detect - ActiveCheckCycle Name: Detecting SysI
D - Objects.
2016/03/31 10:42:46 - [ Watching]
Run HPAsset with /silent /newc
ycle:"C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/Active
Check/objects/xmlconfig.ini", /xmloutlite:"".
2016/03/31 10:42:46 - [ Starting] HPAssetInventory - Collecting telemetry.
2016/03/31 10:42:46 - [ Watching] HPAssetInventory - Running HPAsset with parame
ters: /silent /newcycle:"C:\Program Files (x86)\Hewlett-Packard\HP Support Solu
tions\Modules\ActiveCheck\objects\xmlconfig.ini"
2016/03/31 10:42:48 - [Completed] HPAssetInventory - Collecting telemetry.
2016/03/31 10:42:48 - [ Watching]
Run HPDobject with /xmlin:"C:/
Program Files (x86)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck/obj
ects/issuelist.xml" /xmlout:"C:/Program Files (x86)/Hewlett-Packard/HP Support S
olutions/Modules/ActiveCheck/issueresult2.xml"
2016/03/31 10:42:48 - [ Watching] HPDObjectRun - Running hpdobject with paramete
rs: /nometric /xmlin:"C:\Program Files (x86)\Hewlett-Packard\HP Support Soluti
ons\Modules\ActiveCheck\objects\issuelist.xml" /xmlout:"C:\Program Files (x86)\H
ewlett-Packard\HP Support Solutions\Modules\ActiveCheck\issueresult2.xml"
2016/03/31 10:42:57 - [ Watching] SendMetricsRequest with url = http://h20572.ww
w2.hp.com/aclm.html?version=8.2.8.25-7-u&region=na.
2016/03/31 10:42:58 - [Completed] Detect with masterConfig = Master.config.
2016/03/31 10:42:58 - [ Starting] HPAssetRelease - Terminating HPAsset.
2016/03/31 10:42:59 - [Completed] HPAssetRelease - Terminating HPAsset.
2016/03/31 10:43:01 - [ Starting] UnLock - semaphore file C:/Program Files (x86)
/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem
2016/03/31 10:43:01 - [Completed] UnLock - Semaphore file : C:/Program Files (x8

6)/Hewlett-Packard/HP Support Solutions/Modules/ActiveCheck\ACLMRunningLock.sem


with result = C:/Program Files (x86)/Hewlett-Packard/HP Support Solutions/Module
s/ActiveCheck\ACLMRunningLock.sem