TO GOOD LISTENING GROUP 3 “We were given two ears but only one mouth, because listening is twice as hard as talking” Listening
Is the active process of receiving, constructing meaning from,
and responding to spoke and/or nonverbal messages. It involves the ability to retain information, as well as to react emphatically and/or appreciatively to spoken and nonverbal messages. Listening is the absorption of the meanings of words and sentences by the brain. Listening leads to the understanding of facts and ideas. But listening takes attention, or sticking to the task at hand in spite of distractions. It requires concentration, which is the focusing of your thoughts upon one particular problem. A person who incorporates listening with concentration is actively listening. Fundamentals in Communication Studies Writing 14% Face to Speaking face 16% Listening listening 53% 21% Reading Listening to 17% mass media 32% BARRIERS TO GOOD LISTENING • Physical Barriers consist of any sound that prevents a person from being heard. Physical noise interferes with a speaker’s ability to send messages and with an audience’s ability to receive them. • Examples: whispers, cheers, passing cars and etc. BARRIERS TO GOOD LISTENING • Psychological Barriers consist of thoughts and feelings that distract people from listening to what is said are called psychological. The noise interferes with the audience’s concentration and ability to hear a speaker’s presentation. • Examples: people not paying attention because they are absorbed in their own thoughts, jumping to conclusions, faking attention, yielding to distractions, overreacting to emotional words and tuning out topics that one considers to be BARRIERS TO GOOD LISTENING • Psychological Barriers consist of thoughts and feelings that distract people from listening to what is said are called psychological. The noise interferes with the audience’s concentration and ability to hear a speaker’s presentation. • Examples: people not paying attention because they are absorbed in their own thoughts, jumping to conclusions, faking attention, yielding to distractions, overreacting to emotional words and tuning out topics that one considers to be dull. BARRIERS TO GOOD LISTENING • Semantic Barriers are interferences that are caused by words that trigger strong negative feelings against the speaker or the content of the speech is called semantic noise. Semantic noise leads to misunderstanding, as well as unpleasant and distracting nonverbal feedback from the audience. • Examples: A group of students might agree with you if you called rap music “confusing.” However, they might stop listening if you began calling rap music “garbage.” 1. ON-OFF LISTENING
This unfortunate habit of listening arises from the fact that most individuals think about 4 times as the average person can speak. Thus, the listener has ¾ of a minute of “spare thinking time” in which listening minute. Sometimes he/she uses this extra time to thin about his/her own personal affairs, concern and troubles instead of listening, relating and summarizing what the speaker has to say. 2. RED FLAG LISTENING These terms vary in every group, society, and organization. When this signal comes in, we turn out the speaker. We lose contact with him/her and fail to develop an understanding of that person 3.OPEN EARS-CLOSED MIND LISTENING
Sometimes we decide rather quickly that
either the subject or the speaker is boring, and what is said makes no sense. 4.GLASSY-EYED LISTENING
Sometimes we look at a person intently, and
we seem to be listening although our minds may be on other things or in far distant places. We get glassy-eyed, and often a dreaming expression appears on our faces. 5.TOO-DEEP-FOR-ME LISTENING
We are listening to ideas that are too complex
and complicated, we should force ourselves to follow the discussion and make a real effort to understand it. Often if we do not understand, others do not either and it can help the group to ask for clarifications or an example if possible. 6. DON’T-ROCK-THE-BOAT LISTENING
People do not like to have their favorite ideas,
prejudices, and points of view overturned: many do not like to have their opinions and judgments challenged. So, when a speaker says some things that clashes with what we think or believe, we may unconsciously stop listening or even become defensive and plan a counterattack.