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CHRISTOPHER WILLIAMS

c.williams9075@gmail.com

Information Systems Manager | LAN Administration | Systems Administrator


A results-driven IT professional with over 15yrs experience in LAN/WAN Administration, and support of information
systems. In-depth expertise in implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN
network systems. Proven ability to lead and motivate IS staff team members to ensure success. Track record for diagnosing
complex problems and consistently delivering effective solutions.

Professional Experience

Vanderbilt University Medical Center (Vice Chancellor Health Affairs, Childrens Hospital)
Vanderbilt University is one of the nations most recognized Medical centers with rankings as high as top 10. Comprised with
over 28,000 employees the university is marked as one the most wired medical facilities in the nation. a comprehensive
healthcare facility with over 600 beds, dedicated to patient care, research, and biomedical education. Its reputation for
excellence in each of these areas has made Vanderbilt a major patient referral center for the Mid-South.
Manager, LAN
June 2006-present
Management Experience
Manage Network Operations staff involved in the support of network services across 7 departments (multi-campus).
Includes Workstations (MAC, and Microsoft), Severs, AV environments, Infrastructure, and security.
Manage department resources and staff to ensure services are rendered in a timely manner.
Manage, and collaborate on departmental budget within all departments to include amortization schedules.
Acting manager for Langford auditorium, A state of the art 1500 seat auditorium with full digital set.
Assist in long range planning relative to services, programs, capitol, and human resources.
Manage IT external/Internal projects per Office of Vice Chancellors.
Acting security manager for 700 users. Includes level access, and rights (CWS, admin)
Manage over 150 PDAs including BES, I-phone, and windows platforms.
Project Management Experience
Managed complete AV/VTC project at Vanderbilts only LEED external campus 100 Oaks, an off-campus outpatient
facility. Project also included cross coverage on IT transition team. Involved in all wireless and desktop solutions.
Managed entire AV/VTC model for the new Critical Care tower. Better known as CCT, this 126 Intensive care unit
with operating room capabilities opened before the projected go-live date.
Managed a complete Tandberg desktop VTC solution (multi-campus) within the Medical Center.
System Administration

Manage LAN environment with over 18 servers and 400 admin workstations.
o LAN Environment/software: Server 2003,08w AD, SQL server 00,05,08cu1,Windows
XP,7.0,Microsoft office suite (2003-curent), Microsoft Project, Visio,
o LAN/Wan Environment: Cisco 3650, catalyst 3750, Cisco 1240, 1260 wireless AP, watch guard
firebox, Sonic Firewall and VPN remote access.
August 2004-June 2006

LAN Technician/ LAN Manager


Manage and maintain local area data communication network for 280 users.
Implement and control in house servers supporting VCHA office
Roll out various patches and software upgrades utilizing SMS or various remote tools.
Fill in for the LAN Managers responsibilities.

Magellan Behavioral Health (AdvoCare, Nashville Regional Service Center)


Magellan Health Services is the industry's leader in managed behavioral health and employee assistance programs.
Magellan manages services across the country through an unparalleled delivery system of 45,000 credentialed providers and
over 3,000 provider facilities, three national service centers, 36 regional service centers, and 24-hour, seven-day telephonic
access to care; EAP services are available in over 100 countries worldwide.
LAN Administrator
Feb 2002 August 2004
Management Experience se
Supervision, coaching and training of LAN support team.
Plan, budget, analyze, implement and support corporate applications and systems.
Developed, Implemented, and maintain Service Level Agreements with IS Manager and Senior management.
Install, Maintain CAT5, CAT6, and fiber Optic lines not to exclude coaxial.
Project Management Experience
Assisted with Development of deployment plan for the corporate Windows 2000 Workstation upgrade, consisting of
6,000 workstations.
Assisted with the coordination of software testing, image preparation, deployment methodology and pilot testing
teams.
Provided technical support for IS Managers, LAN Administrators, and LAN support Techs at other corporate sites.
System Administration Experience
Manage and maintain local and wide area voice and data communication networks.
o LAN Environment: NetWare 5.11 & NT 4.0 / 2003 servers, Microsoft SMS, SQL 7.0, Exchange 5.5, SNA
Server, Arc Serve 2000.
o WAN Environment: Cisco 2600 router & 3500 series switches, ATT Para dyne Compshere 3610.
o Phone Switch Environment: Lucent Definity PBX, Audix, CMS.- to include line termination and maintenance
Coordinate Short-Term Disaster Recovery Plan with corporate office.
Provide backup support for mission critical servers running multiple platforms.
IT Security Experience
Responsible for production network, server and office security.
Configured network devices and servers to meet corporate security standards.
Acting security administrator for Nashville Regional Service Center. Responsibilities include auditing,
investigations and technical surveillance.
Combined Technical Experience
Servers: Compaq Reliant servers, Dell Power edge, Gateway 3000 &9000 series
Desktops: Windows (XP, Sp2, Sp3, Vista, 7.0,) MAC/Apple, (all current versions)
Software: Microsoft Office 2003-2011 (Excel, Access, Word, PowerPoint), Visio, Project 2000
Email: Outlook 2003-2011, Entourage, Lotus notes, Gmail
Communication: Installation of CAT 5, CAT 5e, CAT 6, Coaxial, Fiber Optic, Wireless communication (A,B,G,N)
TCP/IP: DHCP, DNS, WINS, VPN
Firewalls: Black Ice, Zygote, Zone alarm, watch guard appliances, Net gear appliances, Sonic Firewall.
Databases: Microsoft SQL Server 2000, 2005, 2008, Microsoft Access
Remote Utilization: SMS, Dameware, RDP, VPN
Virus Protection: Trend Server Protect, PC-Cillin, Norton Anti Virus, McAfee enterprise, Microsoft Forefront, Sophos, Viper
Enterprise
Education / Certification
Training
Athena CLC, Nashville, TN. MS2152. Supporting MS Windows 2003 Professional & Server.

Athena CLC, Nashville, TN. MS2150. Supporting Microsoft Word. 2003


Athena CLC, Nashville, TN. MS2145. Supporting Microsoft Excel 2003
Athena CLC, Nashville, TN. MS2145. Supporting Microsoft Access 2003
Education
Northeast High School, Clarksville, TN 1986-1990
Austin Peay State University- 2014-currently enrolled, anticipated graduation date: spring 2017