Are Your Lights On?


Learnings from Are Your Lights On?

1. A Problem is a difference between things as DESIRED and things as PERCEIVED.

2. We never know what problems are ± until we don¶t have them any more.

3. Don¶t bother trying to solve problems for people who don¶t have a sense of humor.

4. Don¶t take their solution method for a problem definition ± especially if it¶s your own solution method.

5. If you solve their problem too readily, they¶ll never believe you¶ve solved their real problem.

6. You can never be sure you have a correct definition, even after the problem is solved, but don¶t ever stop trying to get one.

7. Don¶t leap to conclusions, but don¶t ignore your first impression.

8. Each solution is the source of the next problem.

9. We never get rid of problems. Problems, solutions, and new problems weave an endless chain. The best we can hope for is that the problems we substitute are less troublesome than the ones we ³solve´.

10. Sometimes, we make the problems less troublesome by putting them in someone else¶s back yard ± or backend. This technique is called Problem Displacement.

11. The trickiest part of certain problems is just recognizing their existence.

12. If you can¶t think of at least three things that might be wrong with your understanding of the problem, you don¶t understand the problem.

13. Don¶t leap to conclusions, but don¶t ignore your first impression.

14. As you wander along the weary path of problem definition, check back home once in a while to see if you haven¶t lost your way.

15. Don¶t solve other people¶s problems when they can solve them perfectly well themselves.

Copyrights - Parimala Shankaraiah

Are Your Lights On?


16. If it¶s their problem, make it their problem.

17. If a person is in a position to do something about a problem, but doesn¶t have the problem, then do something so he does.

18. Try blaming yourself for a change ± even for a moment.

19. If people really have their lights on, a little reminder may be more effective than your complicated solution.

20. The source of the problem is most often within you.

21. There¶s two kinds of people in the world, those that do work and those who take credit. Keep in the first group ± there¶s much less competition there.

22. In spite of appearances, people seldom know what they want until you give them what they ask for.

23. Not too many people in the final analysis really want their problems solved. 24. Are your lights on?

Copyrights - Parimala Shankaraiah

Are Your Lights On?


Copyrights - Parimala Shankaraiah

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