FIRMSCONSULTING

A model for organizational change

FIRMSCONSULTING

A model for organisational change

RE-FREEZING
UNFREEZING

CHANGE & MOVEMENT

2

FIRMSCONSULTING

The model for organisational change

STEP 3: Re-freezing

(Integrating the new point of view)

Implement quick hits and highlight successes
Ensure the individuals and leaders reinforce
the new behaviour
Build feedback mechanisms
Celebrate

STEP 1: Unfreezing

(Creating motivation and readiness to change)

Acknowledge feelings and empathise
Give people as much information about the
change as possible
Say what will not change
Treat the past with respect
Help others see the gap

STEP 2: Change and movement

(Guiding through the transition)

Provide focus and direction

Strengthen peoples connections to one
another
Provide the individual with a specific role in the
change process
Provide leadership and tenacity