Lesson 03

Leadership
Qualities,
Characteristics of
Followers,
and Situational
Factors
Lecture 3
DUM2062: EFFECTIVE LEADERSHIP
Presented by: Lt Col Assoc Prof Ajaya Kumar (Ret)
2015 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website,
in whole or part.
Qualities That Make a

Leader
Vision
Ability
Enthusia
sm
Concern
for
Others
SelfConfide
nce
Persiste
nce
Charism
a
Integrity
in whole or part.
Stability
Vitality
3-2
Vision
A leader requires a strong sense of
purpose
Recognizes what must be done and
does it
Inspires others
Causes him/her to accept the
leadership duties
in whole or part.
3-3
Ability
Leaders must know the job
Employees do not respect, and lose
faith in,
leaders who:
Fail to understand the job
Rely on others when making decisions,
giving guidance, or solving problems
in whole or part.
3-4
Ability
Leaders must also:
Keep job knowledge current
Have an ability to understand
information, formulate strategies, and
make decisions
in whole or part.
3-5
Enthusiasm
An important trait of a leader:
Form of persuasiveness that causes
others to become interested and willing
to accept the leaders accomplishments
Leaders can generate enthusiasm in
followers
in whole or part.
3-6
Stability
Leaders must understand their
world and how it relates to others
Leaders should not:
Bring personal problems to work

Be emotionally unstable
in whole or part.
3-7
Concern for Others

Concern for others is the heart of
caring leadership
Leaders must never look down on
others or treat people as machines
Must be concerned about others
welfare
Caring leaders never tear down,
belittle, or diminish others
Leaders should possess humility and
selflessness
in whole or part.
3-8
Self-Confidence
Gives the leader inner strength to
overcome difficult tasks
People question a leader lacking selfconfidence
Successful leaders stay calm and
confident
Grace under pressure inspires others
in whole or part.
3-9
Persistence
Drive and determination to stick
with difficult tasks are:
Important for business success
Important on the battlefield
in whole or part.
3-10
Vitality
Leaders need strength and stamina
Effective leaders are electric, vigorous,
active, and full of life, regardless of age
or disability
To achieve goals, leaders need

stamina, energy, health, and vigor
in whole or part.
3-11
Charisma
A special personal quality that
generates others interest and
creates followers
Charismatic leaders show optimism, a
sense of adventure, and commitment
Results in admiration, enthusiasm, and
loyalty of followers
in whole or part.
3-12
Integrity
The most important quality of
leadership
Honesty, strength of character, and
courage
Leads to trust
Trust leads to respect, loyalty, and
action
in whole or part.
3-13
Negative Behaviors of
Leaders
1. Incompetence
2. Rigidity
3. Intemperance (Greed)
4. Callousness
5. Corruption
6. Cruelty
in whole or part.
3-14
Five Derailment Patterns

1. Failure to meet performance
objectives.
2. Inability to build and lead a team.
3. Inability to build positive relations
with co-workers.
4. Inability to adapt to changing
bosses, followers, and situations.
5. Inadequate preparation for
promotion
in whole or part.
3-15
Characteristics of Followers
Two characteristics of followers that
influence the leadership process are
respect for authority and
interpersonal trust
People who respect authority figures

and have a trusting nature are led
more easily than people who disregard
authorities and are suspicious of
others.
in whole or part.
3-16
Reasons employees withhold trust
and are self-guarded:
Breakdown of the traditional family

Decline of social structures
Lack of shared values and sense of
community
Self interests over public good
in whole or part.
3-17
in whole or part.
18
Leadership requires adjustment
to followers ideas and
expectations
Past leaders:
Ruled with authority
Forced employees to obey
Fired or punished employees
Defenses developed by employees:

Organized unions
Created legislation
in whole or part.
3-19
People who are oppressed
respond in negative ways:
Slowing down production
Producing poor quality work
Uncooperative
in whole or part.
3-20
Leaders today:
Motivate
employees
Function as
facilitators
Believe that trust
and
respect should be
earned
in whole or part.
3-21
The Importance of Trust

1. Deal openly with everyone
2. Consider all points of view
3. Keep promises
4. Give responsibility
5. Listen to understand
6. Care about people
in whole or part.
3-22
Interpersonal Trust Scale

Scores show the tendency to trust
others
High score
More trust
Susceptibility to suggestion
Low score
Less trust
Tendency to manipulate
in whole or part.
3-23
Situational Factors
Situational factors influence the
leadership process:
Size of the organization
Social and psychological climate
Patterns of employment
Type, place, and purpose of work
performed
in whole or part.
3-24
Different Kinds of
Intelligence
Crystallized intelligence
represents ones lifetime of intellectual
attainments, as shown by vocabulary,
accumulated facts about the world, and
ability to solve problems within ones
area of expertise.
includes comprehension of information
and the ability to communicate in oral
and written forms
in whole or part.
3-25
Different Kinds of
Intelligence
Fluid intelligence
involves mental flexibility, as shown by
the ability to process information
rapidly, as in solving problems in new
areas of endeavor
includes reasoning, creative thinking,
and memory.
in whole or part.
3-26
Styles of Leading
Important factor:
Leader-follower compatibility is based
on leadership style
Styles of leading:
Directive
Participative
Free-rein
in whole or part.
3-27
Continuum of Leadership
Styles
Figure 3-2
in whole or part.
3-28
Emphasis in the Use of

Power
Figure 5-2
in whole or part.
3-29
Five Points of Leadership

Styles
1. People develop preferred styles by
modeling others, going through

formal training, and learning from
personal experience
2. An individual prefers the same style
of leading and following
3. Leaders have been successful along
all points of the continuum
4. There is no universal style of leading
in whole or part.
3-30
Five Points of Leadership

Styles
5. If leading and following styles
conflict, patience and

communication are needed in:
Decision making
Goal Setting
Communication
in whole or part.
3-31
Leadership Effectiveness
Today
Leadership is:
More art than science
More skill than knowledge
Difficult
Leaders must add new demands to

traditional duties
in whole or part.
3-32
Leadership Effectiveness
Today
Effective leaders must be:
Director and motivator

Implementer and innovator
Mentor and team builder
Expert and moral force
Organizer and developer of people
in whole or part.
3-33
Leadership Demands and

Duties
Table 3-2
in whole or part.
3-34
Open Discussion

Lesson 03

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Lesson 03

Uploaded by

Copyright:

Available Formats

Leadership

Qualities That Make a

Bring personal problems to work

Concern for Others

To achieve goals, leaders need

Five Derailment Patterns

People who respect authority figures

Breakdown of the traditional family

Defenses developed by employees:

The Importance of Trust

Interpersonal Trust Scale

Emphasis in the Use of

Five Points of Leadership

modeling others, going through

Five Points of Leadership

conflict, patience and

Leaders must add new demands to

Director and motivator

Leadership Demands and

You might also like