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RAVI KISHORE

RANGA

Mobile: +1 (571) 393-0143


E-Mail: ravikishoreranga@gmail.
com

To achieve high carrier growth through a continuous learning process


and keep myself dynamic, visionary and competitive with the changing
scenario of the world

TECHNICAL SKILLS:

Around 2yrs of total IT experience, which includes System engineer, Test


engineer and Salesforce platform.
Salesforce consultant which includes both administrator and developer work in
sales and service clouds.
In-depth understanding of Cloud computing services SAAS, PAAS, IAAS
applications including CRM business process like SFA (Salesforce Automation)
Extensive knowledge on Salesforce Platform.
Working experience on sales cloud and service cloud
Knowledge on force.com, site.com and eclipse IDE.
Experience on Apex coding, visual force pages and writing triggers using apex.
Developed applications in Salesforce.com
Certified in SFDC-401
Hands-on experience in java programming.
Proficient in multiple platforms and programming languages
Developed many projects on PLC programing in industrial controls.
In Depth understanding of java-script, JQuery, Html, CSS
Have knowledge on SQL, SOQL and SOSL
Knowledge on Data migration using Data loader, Import wizard and DML
operations
Knowledge on Web to case and Web to lead
A self-motivated personality, and able to work efficiently by myself, as well
as, in a team.
Strong organizational and oral / written communication skills to lead or
facilitate discussions over the phone and with remote teams
Investigative skills to research data and query individuals to gain necessary
data
Work collaboratively within a team environment to meet aggressive goals and
pre-defined measurement criteria.
Easily translate complex and detailed processes into scalable flowcharts and
written documents
Ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment

Excellent oral and written communication skills


Have done internal projects both in Electronics and Computer science.

ACADEMIC BACKGROUND:
Electrical
Engineering,
Specialized in
Power Electronics
(Masters)

Wright state University,


Dayton, Ohio, USA

Electronics and
Communication
Engineering (BTech)

Jawaharlal Nehru
Technological University,
Hyderabad, INDIA

Graduated: Fall2014

Year Completed:
2013

COMPUTER SKILLS:
Programming Language:
Java, Apex, HTML, Java Script, Embedded C, HDL, C, C++
Query Languages:
SQL, SOQL, SOSL
Tools & Technologies:
Sales force, SQL, Eclipse, Force.com, Force.com Data Loader,
Force.com, Sandbox environment
Operating Systems:
Microsoft Windows, Mac OS, Windows 98, 2000, XP, 7, 8
Application Packages:
Micro wind, Matlab Simulation, Micro controllers and Embedded, VLSI
and Verilog simulators, Microsoft Office.
Certification:
Salesforce certified developer 401
Work Experience
Cadence Design systems Inc., San Jose, CA
2015 Feb 2016
Role: SFDC Developer
Responsibilities:

October

Worked on Service cloud


Worked on Force.com Sites
Created Visual force pages for Force.com Sites and then Embed them to the
Company site
Developed many Apex classes, controllers, Vf Pages, Batch Classes and
scheduling their Jobs
Creating sitemaps and Robots.TXT
Extensive use of Custom Labels, Custom Components, static resources for
Best Practices.
Worked on Documents, Salesforce CRM contents and inserting them in the
web sites
Worked on Data categories assignments and mappings
Also worked on data migration using Article Import
Managing communities and administrative work on communities
Worked on PKB application and configuring it to the Sites
Make the articles publicly available using Google search console
Extensive experience in article management programmatically using batch
apex
Writing Triggers and workflows
Customizing Error Pages for sites

Environment:
Force.com Platform, Force.com Sites, knowledge, article
management, Public knowledge, Sharing Rules, SOQL, SOSL, Record Types, Page
Layouts, Validation Rules, Apex Data Loader, Import wizard and Google webmaster.
Mansai Inc, Houston, TX
Oct 2015

Dec

2014-

Role: Salesforce Administrator


Responsibilities:

Developed a Salesforce.com Approval process for the users


Developed Salesforce.com workflow rules for updating some fields when
the user reaches a particular step in the approval process.
Implemented validations for some steps in the approval process by using
Validation Rules
Created a Force.com Site and have given all the permission required for the
site using the sharing settings
Customized page layouts for Salesforce.com standard and custom objects
Configured users, roles, permissions and profiles as per business
requirement
Responsible for designing complex custom reports and dashboards as per
client requirements
Implementing different types of custom fields like Pick lists, Formula
fields, Hierarchal, Lookup, Master-detail and many to many relationship
Involved in Effort Tracking, Status Reporting, Periodic review meetings and
Stage reviews

Conducted Gap Analysis to show the current and proposed functionalities of


the system
Responsible for Data Migration and Data Management activities in
Salesforce.com using Apex Data Loader

Environment: Salesforce.com, Workflow & Approvals, Profiles, Reports, Custom


Objects, Security Controls

BHEL- Internship, Hyderabad, India


Jan 2013
Role: System Engineer and Test engineer

Aug 2012-

Manage and monitor all installed systems and infrastructure


Install, configure, test and maintain operating systems, application
software and system management tools
Proactively ensure the highest levels of systems and infrastructure
availability
Monitor and test application performance for potential bottlenecks,
identify possible solutions, and work with developers to implement
those fixes
Maintain security, backup, and redundancy strategies
Write and maintain custom scripts to increase system efficiency and
lower the human intervention time on any tasks
Participate in the design of information and operational support
systems
Provide 2nd and 3rd level system support
Liaise with vendors and other IT personnel for problem resolution

Environment: CNC machine, MS office, Windows, Linux, Mat lab, Saber


System, Database management, PLC programming, Ladder logic.