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TRAINING NEED ANALYSIS

BY

AAMIR MUMTAZ
BBA HONS (15)
The bigger picture

Organisational performance

Employee performance

Employee Skills, Knowledge and Attitudes

Employee education, experience and training

Training Need Analysis 2


Training?

Training helps to
Existing bridge the gap Required
• Skills • Skills
• Knowledge • Knowledge
• Attitudes • Attitudes

Training Need Analysis 3


Training Need Analysis (TNA)

TNA is a tool to
Existing identify the gap Required
• Skills • Skills
• Knowledge • Knowledge
• Attitudes • Attitudes

Training Need Analysis 4


TNA (Step 1): Future performance
What are the goals for the future
performance of our organisation?

• profit
• growth
• customer base
• new products
•?
•?

Existing Future
performance performance

Training Need Analysis 5


TNA (Step 2): Challenges

What are we concerned about?


What’re the challenges today?

What challenges we are likely to


face in the future?

Existing Future
challenges challenges

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TNA (Step 3): Employee performance

In what way our employees should


start performing differently to help
us meet the challenges and take
us to the goals?

Existing Future
performance Performance

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TNA (Step 4): New Skills, knowledge and
Attitudes
In order for our employees to
perform differently, what kind of
new Skills, Knowledge and
Attitudes they need to have?

Existing Required
•Skills • Skills
•Knowledge • Knowledge
•Attitudes • Attitudes

Training Need Analysis 8


TNA (Step 5): Training needs

Now that we know what kind of


new Skills, knowledge and
Attitudes are required for our
employees, how can we bridge the
gap?

Existing Required
•Skills • Skills
•Knowledge • Knowledge
•Attitudes • Attitudes

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TNA in essence…

1 Start with future organisational goals and challenges

2 Assess required employee performance to meet the goals and challenges

3 Assess required employee Skills, Knowledge and Attitudes to deliver the performance

4 Identify employee training needs to bridge the gap

Training Need Analysis 10


Thank you
Questions???