CASE BLUE

- STUDY ON MOUNTAIN RESORT

PRESENTED BY : MANISH SINGH SHOUBHIK SEN SMITA WANKHEDE A . ANAND ANJALI NAIR SWETA VAZE ( 043 ) ( 018 ) ( 044 )

( 035 ) ( 040 ) ( 007 )

FACTS ABOUT B.M.R.
Ø

HISTORY OF B.M.R :
§

CANADIAN RESORT STATISTICS. COMPETITORS OF B.M.R.

§
Ø Ø §

ØEXPANSION.

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B.M.R. FACILITIES:
§ § § GUEST STAFF

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INFRASTRUCTURE :

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B.M.R. SERVICE QUALITY PROGRAM:
§ § § § § § § ILLUSIONS. PROBLEMS FACED. SOLUTIONS TO COPE WITH PROBLEMS. FOCUS AND AIMS.

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INFORMATION SYSTEM :

CURRENT SCENARIO
Even after performing, according to guidelines provided by consultancy firms still we could not achieve the desired target. So we are implementing some new ideas which are as follows § OFFERS AND PROMOTIONS . § § MASS AND CLASS CUSTOMERS BIFERCATION , FULL CUSTOMER VALUE . § § TRAINING AND DEVELOPMENT OF CURRENT EMPLOYEES AND APPOINTING OF SKILLED HUMAN RESOURCE .

THANK

YOU ...

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