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Ameenah Bilal

280 Park Hill Ave, 2F Staten Island, NY 10304 718-727-0954

Objective To obtain an Administrative Assistant position where my

experience and skills would be an advantage to the growth of my
employer and myself.

Experience Office Administrator

2006-Present, New York Commercial Lubricants, Inc., Staten Island,
 Responsible for answering main telephone lines for incoming calls
 Provide clerical support under the supervision of the Office
Manager to include filing, copying, faxing and creating daily sales
orders and invoices.
 Manage huge account with NYCT with preparing all motor oil
orders for requested depot locations and assure that deliveries are
made in due time.

Data Entry Operator

2001-2006, United Process Service, Inc, New York, NY
 Prepared daily work tickets and affidavits for attorney, paralegal
and pro se
 Assist in answering phones and follow ups to pursue and develop
new accounts

Skills Microsoft Office; Microsoft Windows; Filing/Editing; Typing (55 +
wpm); Telephone skills; Customer Service Skills; Office

Education Global Business Institute, New York, NY

Completion Date: 12/01
 Certificate
 G.P.A. 3.9/4.0; Attendance 100%

Employment Developed ability to work in a fast-paced atmosphere; Maintained

Skills excellent customer relations and developed customer rapport;
Diplomatically resolved customers complaints on as-needed
basis; Ability to follow instructions well and make decisions with
no supervision; Maintained all record-keeping procedures without
Effective telephone communication skills; Software: Microsoft

Reference Available upon request