REPUBLIC OF KENYA

_______
Ministry of State for Immigration and Registration of Persons
Nyayo House
P.O. Box 30395-00100
NAIROBI (KENYA)
Telephone: 254-02-222022
Fax: 254-02-315573
Web site: ht t p/ / www.immigrat ion.go.ke
SERVICE CHARTER
JUNE 20, 2006
SERVICE CHARTER 2006
Office of the President,
Ministry of State for Immigration and Registration of Persons
1
FORWARD
It is my pleasure to present to you this Service Charter for the Ministry of State
for Immigration and Registration of Persons.
This Service Charter has been prepared in tandem with the Governments
reform agenda and in the spirit of being responsive to customer needs,
transparency and accountability.
The Charter spells out the role of this Ministry, highlights the services offered
and the requirements therein, lists the service centers at which our services can
be accessed and the guiding legal instruments.
The development of this Charter signifies our commitment to serve our clientele
with a view to creating a better understanding and enhancing our service
delivery.
EMMANUEL M. KISOMBE, EBS
PERMANENT SECRETARY
SERVICE CHARTER 2006
Office of the President,
Ministry of State for Immigration and Registration of Persons
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1. I NTRODUCTI ON
The Minist ry of St at e f or I mmigrat ion and Regist rat ion of Persons in t he Of fice of t he President was
creat ed t hr ough President ial Circul ar Number 1 of February 2005 on t he Organizat ion of Government .
I t derives it s mandat e from t his circular and t he following legal inst rument s:
(a) Kenya Cit izenship Act Cap. 170
(b) I mmigrat ion Act Cap. 172
(c) Aliens Rest rict ions Act Cap 173
(d) Const itut ion of Kenya Chapt er 6
(e) Regist rat ion of persons Act Cap. 107
(f) Birt h and Deat h regist rat ion Act Cap. 149
The Minist ry is also guided by t he 1951 Geneva Convent ion on Ref ugees and OAU Convent ion on
Refugees of 1969.
I mmi grat i on Servi ces
The cont rol of ent ry and residence of foreigners int o t his count r y dat es back t o t he int roduct ion of
what was called t he I mmi grat ion Rest rict ion Ordinance of 1906. The I mmigrat ion Ordinances were
revised in 1962 and 1964, when t he lat t er was renamed t he I mmigrat ion Act . The I mmigrat ion Act of
1964 was revised and a new immigrat ion Act of 1967, Cap. 172 Laws of Kenya became operat ional
on December 1, 1967.
Nat i onal Regi st r at i on Bur eau Servi ces
I dent ificat ion in Kenya is t raced from 1915 when t he Brit i sh colonial government passed t he Nat ive
Regist rat ion Ordinance in which, it was mandat ory for all adult male Africans t o regist er and carry
ident ificat ion paper s. The Regist rat ion of Persons Ordinance Cap 50 of 1947 made mandat ory f or all
male persons of 16 years and above t o regist er.
This Ordinance became t he Regist rat ion of Persons Act Cap 107 of t he Laws of Kenya in 1963. Thi s
Act was amended in 1978 t o provide for t he regist rat ion of bot h male and female and creat e t he
Depart ment of Nat ional Regist rat ion Bureau. An amendment of t he Act in 1980 changed t he
regist rat ion age t o eight een (18) year s.
Ci vi l Regi st rat i on Servi ces
Regist rat ion of birt hs and deat hs was int roduced for t he first t ime in Kenya in 1904 and appli ed only
t o Europeans and Americans.
I n 1928 t he current Act CAP. 149 was enact ed. This Act only pr ovided for t he compulsor y regist rat ion
of t he deat hs of Africans but not f or t hei r birt hs.
Aft er independence in 1963 compulsory regist rat ion of all birt hs and deat hs was ext ended in phases
t o ot her areas beginning wit h Nairobi and Nyeri on 1st March 1963. On 1st Sept ember 1971 it
became compulsory t o regist er all birt hs and deat hs occurri ng in Kenya.
Ref ugee Servi ces
The influx of refugees int o Kenya can be t raced back before independence but no f ormal recognit ion
or regist rat ion was done. Aft er independence, t he Government set up a secret ariat t o handle
refugees’ document at ion, regist rat ion and set t li ng programme(s). The refugees were spread in
various camps and recept ion cent er s across t he count r y but t he number soared up t o about 500, 000
people t hereby necessit at ing t he Government t o open Dadaab and Kakuma camps.
SERVICE CHARTER 2006
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Ministry of State for Immigration and Registration of Persons
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Since early 1990’s t he count r y has been host t o a big populat ion of refugees from t he horn of Africa
and t he great lakes region. The current populat ion of t he ref ugees is ar ound 610, 000 of whom
260,000 reside in maj or urban cent ers around t he count ry. The maj orit y of t he ref ugees are from
Somali a, Et hiopia and Sudan. The t hree const it ut es 90% of t he refugee’s populat ion in Kenya while
t he rest come from Burundi, DRC – Congo, Rwanda and Uganda.
2. VI SI ON
To be a comprehensive, reliable and t imely source of personal ident i ficat ion records and t ravel
document s
3. MI SSI ON
To pr omot e and enhance nat ional securit y by creat ing and maint aining a comprehensive populat ion
dat abase f or personal legal records, generat e t imely secure regi st rat ion, ident ificat ion and t ravel
document s
4. CORE FUNCTI ONS
The core funct ions of t he Minist r y of St at e for I mmigrat ion and Regist rat ion of Persons are: -
• Providing immigration services
• Regist rat ion of persons
• Regist rat ion of birt hs and deat hs
• Management of refugees
• I ssuance of I dent ifi cat ion document s
5. CORE VALUES
I n discharging it s f unct ions t he Minist ry is guided by t he following core values: -
• Professional int egrit y and excellence
• Transparency and account abilit y
• Zero t ol erance t o corrupt ion
• High st andards of safet y and securit y
• Discipline and courage
• Teamwork
• A st rong commit ment t o qualit y cust omer ser vice
• Respect for human right s
• Fairness and impart i alit y
• Timely, efficient , effect ive and et hical ser vice delivery
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Ministry of State for Immigration and Registration of Persons
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6. SERVI CES OFFERED BY THE MI NI STRY
A. Servi ces by Depart ment of I mmi grat i on
I . I ssuance of Kenyan Passport s and ot her t ravel document s
( a) I ssuance of Passport s t o New Appl i cant s
This servi ce is offered t o Kenyan applicant s int ending t o t ravel abroad
i . Persons who qual i f y f or t hi s servi ce
Applicant s who: -
• Are bona fide Kenya Cit izens in accordance wit h t he Const i t ut ion of Kenya.
• Must demonst rat e a genuine reason f or t ravel.
NB: The onus of pr oof of ci t i zenshi p rest s wi t h t he appl i cant .
i i . Requi rement s f or i ssuance of passport t o new appl i cant s
The applicant must appear in person bef ore an I mmigrat ion officer wit h t he f ollowing
document s: -
• Applicat ion form PP1 (PP2 f or chil dren 0- 16 years) dul y fill ed and personally signed by
t he applicant / l egal guardian. Children below below 16 yrs are given t heir own passport s
and require consent let t ers from parent / guardi an.
• Securit y bond form A 43 dul y execut ed.
• Applicant ’s Birt h Cert ificat e ( original and phot ocopy). I n some inst ances we may require
applicant ’s parent (s) or gr andparent s’ birt h cert i ficat e t o est abli sh parent age/ cit izenship
• New generat i on ident it y card ( original and t wo phot ocopies)
• Three coloured passport st udio size phot ogr aphs of applicant s wit h one of t hem duly
cert ified as t rue likeli ness of applicant (‘phot o me’ not accept ed)
• For st udent s, t he following addit ional inf ormat ion are required: a let t er of admissi on t o
school (original copy), a clearance let t er from Minist r y of Educat ion, parent ’s/ guardian’s
affidavit in support of passport appli cat ion/ t ravel, and form 1- 20 (f or US colleges)
• For empl oyees, an int r oduct ory let t er from t he employer is necessary
• For religious offi cials, a let t er from t he local regist ered religious organizat ion st at ing t he
purpose of t he visit is required. A cert ificat e of regist rat ion of t he rel igious organizat ion
may also be required
• For business persons, a cert ificat e of business regist rat ion from t he Regist rar of
Companies at Sheria House ( ori ginal & phot ocopy)
• Regist ered or nat urali zed cit izens shoul d submit a Kenyan Cit izenship cert ificat e (original
& phot ocopy), and a Renunciat ion cert if icat e
i i i . Fee
• Kenya Passport A Series ( 32 pages) - Kshs. 2, 040. 00
• Kenya Passport B Series (48 pages) - Kshs. 3,040.00
• East African Passport - Kshs. 640.00
• Diplomat ic Passport - Kshs. 4, 040. 00
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Ministry of State for Immigration and Registration of Persons
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( b) Renewal of Passpor t s af t er f i ve ( 5) year s
i . Requi rement s f or r enewal
• Applicat ion form PP3 dul y filled and personally signed by t he appli cant .
• Passport t o be endorsed for renewal
i i . Fee
• Kenya Passport A Series ( 32 pages) - Kshs. 1, 040. 00
• Kenya Passport B Series (48 pages) - Kshs. 1,540.00
• East African Passport - Kshs. 340.00
• Diplomat ic Passport - Kshs. 2, 040. 00
( c) Repl acement of passport af t er t en ( 10) year s
i . Requi rement s f or r epl acement
• Applicat ion form PP1 (PP2 f or chil dren 0- 16 years) dul y fill ed and personally signed by
t he applicant .
• Securit y bond form A 43 dul y execut ed.
• Three coloured passport st udio size phot ogr aphs of applicant s duly cert ifi ed as t rue
likeli ness of applicant (‘phot o me’ not accept ed)
• Expired passport
i i . Fee
• Kenya Passport A Series ( 32 pages) - Kshs. 2, 040. 00
• Kenya Passport B Series (42 pages) - Kshs. 3,040.00
• East African Passport - Kshs. 640. 00
• Diplomat ic Passport - Kshs. 4, 040. 00
NB: Fi l l ed up passport s wi l l be t r eat ed si mi l arl y as r epl acement af t er t en ( 10) years
( d) Repl acement of a Mut i l at ed or Lost Passpor t
The applicant must appear in person bef ore an I mmigrat ion officer wit h t he f ollowing
document s: -
• Applicat ion form PP1 (PP2 for children 0 - 16 years) duly fill ed and personall y signed by
t he applicant .
• Securit y bond form A 43 dul y execut ed.
• Three coloured passport st udio size phot ogr aphs of applicant s wit h one of t hem duly
cert ified as t rue likeli ness of applicant (‘phot o me’ not accept ed)
• Mut ilat ed passport
• An affidavit det aili ng t he circumst ances under which t he mut ilat ion occurred.
• Police abst ract (f or lost passport s)
i . Fee
Mut il at ed passport s - Kshs. 8,040. 00
Lost passport s - Kshs. 10, 040. 00
NB
1. Al l charges ar e i ncl usi ve of Kshs. 40.00 appl i cat i on f ee. Al l payment s above
f i ve t housand shi l l i ngs are payabl e by bankers' cheque
2. I mmedi at el y upon acqui si t i on of new passport s, i t i s i mport ant t hat one
reads t hrough t he not es, append hi s / her si gnat ure and not es t he
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Ministry of State for Immigration and Registration of Persons
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ref erence number ( R.NO) , t o f aci l i t at e any f ut ure communi cat i on wi t h t he
Passport Cont rol Of f i ce
( e) Wai t i ng Ti me
Upon applicat ion and payment of t he required fee:
• A new passport wil l be issued wit hin 30 working days ( For st udent s, 2 weeks)
• Renewals of passport s aft er 5 years will be done wit hin 30 minut es
• Replacement of passport s aft er 10 years will be done wit hin 14 working days
• Replacement of Mut ilat ed passport s will be done wit hin 14 working days
• Replacement of Lost passport s will be done wit hin 14 working days
• For emergenci es, e. g. medical, as soon as possible
( f ) I ssuance of ot her t ravel document s
• Temporary Permi t
This document is issued t o Kenya Cit izen wishing t o t r avel t o Uganda and Tanzani a. I t has a
validit y of one year. I ssued over in Nairobi (I mmigrat ion headquart ers), Regional offices in
Mombasa and Kisumu and in gazet t ed border point s. The document is issued wit hin a day or
as you wait . The fee is Kshs 800.
• Cert if icat e of I dent it y ( CI N)
I t is primarily issued t o Kenya Resident s who for one reason or anot her are unable t o obt ain
t ravel document s f rom t he aut horit i es of whom t hey are nat ional s. The document has a
validit y of t wo years. The processing t ime is equivalent t o a new passport . The fee is Kshs
2040.
• Unit ed Nat ions Convent ion Tr avel Document s (UNCTD)
The document is issued free of charge to recognized and registered refugees in accordance
with the 1951 Geneva Conventi on of which Kenya is a signatory. It has a vali dity of two
years and is renewable. UNCTD are issued at Immigration headquarters in Nairobi.
NB:
1. Al l cust omers ar e advi sed not t o send 3
r d
part i es t o f ol l ow up on t hei r appl i cat i ons
but t o consul t di rect l y wi t h t he I mmi grat i on Of f i cers deal i ng wi t h t he servi ce
bei ng sought
2. We wi sh t o i nf orm you t hat passport servi ces and appl i cat i on f orms ar e avai l abl e
at t he f ol l owi ng passport i ssui ng of f i ces:-
Physical I mmigrat ion count ers on t he Mombasa Regional office Coast ,
Ground Floor Nort h Wing, Nyayo House Uhuru Na Kazi Buil ding (PC’s Office Buil ding)
P O Box 30191, Nairobi P O Box 90284, Mombasa
Telephone: 254-20-222022, Telephone: 041- 2222676, Fax 041-2223585
Fax 254-20-220731
Email www.immigrat ion.go. ke
Kisumu regional Office west ern Eldoret Sub Regional Office
2nd floor Reinsurance Plaza Publi c Works Building
P O Box 1128, Kisumu P O Box 6725, Eldoret
Telephone: 057-41950 Fax 057- 223585 Telephone 053- 63377 Fax 053- 63973
I n addit ion, passport applicat ion f orms are avail abl e at Malindi I mmigrat ion office, Lamu I mmigrat ion
office, Kenyan Missions abroad and I nt ernet - Websit e ht t p/ / www. immigrat ion.go.ke
SERVICE CHARTER 2006
Office of the President,
Ministry of State for Immigration and Registration of Persons
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I I . Regi st r at i on of Al i ens
The Aliens Rest rict ion Act Cap 173 of t he Laws of Kenya requires t hat all aliens st aying in t he count ry
for what ever purpose for a peri od exceeding 90 days must regist er. I t is an offence for an alien t o be
in t he count r y wit hout any valid regist rat ion. Upon regist rat ion, an ali en cert ificat e is issued.
Regist rat ion can be done in t he followi ng st at ions: - Nairobi, Mombasa, Kisumu, Eldoret and Malindi.
i . Persons who qual i f y f or t hi s servi ce
• Visit ors
• Resident s (non-Kenyan)
• St udent s (non- Kenyan)
• Government of Kenya recognized refugees
• Mandat e refuges (regist ered in camps)
i i . Requi rement s f or Al i en Regi st r at i on :
• Be over 18 years of age
• Have a valid passport / t r avel document
• Have a valid immigrat ion st at us e.g. a valid ent ry permi t
• Be resident in t he count ry for more t han 90 days from dat e of ent ry int o Kenya
• Self present at i on t o an immigrat ion officer for regist rat i on
• Applicant s must be fingerprint ed
Al i en Regi st rat i on f orms ar e avai l abl e at Al i en regi st rat i on count ers at Nai robi -
Nyayo House sout hern wi ng ground f l oor, Mombasa, Ki sumu, El doret and Mal i ndi
of f i ces.
i i i . Fee
I nitial applicat ion Kshs 2, 000
Renewals Kshs 1,000 per year
The validit y of an ali en cert ificat e cannot exceed t wo years.
i v. Wai t i ng t i me
Upon appli cat ion and payment of t he required fee an Ali ens Card will be issued wit hin 5
weeks
I I I . I ssuance of Ent r y Per mi t s
i . Persons who qual i f y f or t hi s servi ce
All non-Kenyans wishing t o work, engage in business or reside in Kenya must obt ain t he
appr opriat e ent ry permit s. I t is an offence for any non-Kenyan t o work, reside or do business
in t he count r y wit hout a pass or permit or exempt ion.
Ent ry Permi t s r ange f rom A - M f or vari ous cat egori es of peopl e as st i pul at ed
bel ow: -
Class A I ssued t o a person who is offered speci fic employment by a specifi c
employer. Fee Kshs. 50,000.00. Validit y - 2 years.
Class B A person being t he holder of a dependant pass who is of fered specific
employment by t he Gover nment of Kenya, t he East African Communit y or
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Ministry of State for Immigration and Registration of Persons
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any ot her person or aut horit y under t he cont r ol of t he Government or t he
Communit y, and whose engagement wil l be of benefit t o Kenya.
Class D I ssued t o a holder of a dependant ’s pass who is offered specific employment
by specific employer, whose engagement wil l be of benefit of Kenya.
Fee Kshs. 50,000. 00
Requi rement s f or i ssuance of New & Renewal f or Cl asses 'A' - 'D' Permi t s
• Applicat ion form 3 duly fill ed
• An applicat ion let t er from t he employer
• Copies of t he cert if icat es – bot h academic and professional/ copy of C.V.
• Evidence t hat t he organizat ion f ailed t o secure a person from t he local market
• Two passport size phot ographs ( f or New)
• Copies of t he passport . (f or New)
Class E I ssued t o Missionaries, Fees i s Kshs. 6,000.00 for t hree years.
Requi rement s f or i ssuance of New & Renewal f or Cl ass 'E' Permi t s
• Applicat ion form 3 duly fill ed
• A copy of cert ificat e of regist rat ion( f or New)
• Copies of cert i ficat e bot h f or educat ional and pr ofessional qualifi cat ions (for New)
• 2 passport size phot ographs( for New)
• Copies of t he passport ( for New)
• An applicat ion let t er from t he employer
• Evidence of membership of missionary organizat i on of source count ry
Class F A Person who int ends t o engage in t he business or agricult ure or animal husbandry.
Fee is Kshs. 60,000.00 f or t wo years.
Requi rement s f or i ssuance of New & Renewal f or Cl ass 'F' Permi t s
• Applicat ion form 3 duly fill ed
• An applicat ion l et t er
• Proof of land ownership for t he purpose. (for New)
• Proof of capit al available for t he purpose. (for New)
• 2 passport size phot ogr aphs. (f or New)
• Copies of passport . (f or New)
• A copy of audit ed account s of t he previous year. (Renewal)
• Copy of pin card. Renewal)
Class G A person who int ends t o engage in prospect ing for minerals or mining in Kenya. Fee
is Kshs. 60, 000.00 f or t wo years.
Requi rement s f or i ssuance of New & Renewal f or Cl ass 'G' Permi t s
• Applicat ion form 3 duly fill ed
• An applicat ion let t er. (for New)
• Copy of t he li cense held f or prospect i ng
• Proof of funds available for t he purpose. (f or New)
• Copies of passport . (f or New)
• 2 phot ographs. (for New)
• Copy PI N number (Renewal)
Class H A person who int ends t o engage in a specific t rade, business or profession (ot her
t han prescribed prof ession). Fee is Kshs. 60,000.00 for t wo years.
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Requi rement s f or i ssuance of New & Renewal f or Cl ass 'H' Permi t s
• Applicat ion from 3 duly fill ed
• An applicat ion let t er from t he applicant
• Document ary pr oof of capit al t o be invest ed/ already invest ed (f or New)
• Regist rat ion cert ificat e of t he company (f or New)
• Personal and company’s pin numbers if t he business is running (f or New) .
• 2 passport size phot ogr aphs (f or New)
• Passport copies (for New)
• Copies of t he current license and cert ificat e of regist rat ion – if any change has
occurred.(Renewal)
• A copy of cert ified audit ed account s for t he previous t wo years.
Class I For a person wishing t o engage in specific manufact uring. Fee is Kshs. 60,000.00 for
t wo years.
Requi rement s f or i ssuance of New & Renewal f or Cl ass 'I' Permi t s
• Applicat ion form ( form 3) duly fill ed.
• An applicat ion l et t er
• A copy of license held
• A copy of cert i ficat e of Regist rat ion for t he Company
• Proof of funds available for t he purpose (New)
• 2 passport size phot ogr aphs (New)
• Copies of passport s (New)
• Copies of personal and company’s Pin number (Renewal )
• Audit ed account s of t he previous year (Renewal)
Class J A member of a prescri bed profession. Fee is Kshs. 60, 000. 00 for t wo years.
Requi rement s f or i ssuance of New & Renewal f or Cl ass 'J' Permi t s
• Applicant form (f orm 3) duly complet ed
• An applicat ion let t er from t he applicant
• Proof of member ship t o a prescribed profession (New)
• 2 passport size phot ogr aphs (New)
• Copies of the passport (New)
• A copy of balance sheet of t he previous year (Renewal)
• Copy of personal pin number (Renewal)
• Let t er from t he local professional body confirming suit abilit y
Class K Residence permit for a person who int ends t o st ay in Kenya wit hout working (mainly
as a ret iree) Fee is Kshs. 15, 000. 00 for t hree years.
Requi rement s f or i ssuance of New & Renewal f or Cl ass 'K' Permi t s
• Applicat ion form ( form 3) duly complet ed
• An applicat ion l et t er
• Document ary pr oof of assured annual income t hat is suff icient t o live on (New)
• Two passport size phot ographs ( New)
• Copies of the passport (New)
Class L A person who is not in employment and has been lawfull y present in Kenya (and a
residence cert i ficat e issued under repealed Act s) for a period of not less t han 10
years.
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Requi rement s f or i ssuance of New & Renewal f or Cl ass 'L' Per mi t s
• Applicat ion form ( form 3) duly fill ed
• An applicat ion l et t er
Class M I ssued free-of- charge t o convent i onal ref ugees who int end t o engage in business or
employment.
Requi rement s f or i ssuance of New & Renewal f or Cl ass 'M' Permi t s
• Applicat ion form ( form 3) duly complet ed
• An applicat ion let t er from t he applicant / employer
• Evidence of recognit i on as ref ugee by t he Government
• 2 passport size phot ogr aphs (New)
i i . Wai t i ng Ti me
Upon applicat ion and payment of t he required fee:
• An ent ry permit will be issued wit hin (2) mont hs
• Renewal for an ent ry permit wil l be done wit hin (1) mont h
NB:
i. Applicat ion for renewal of ent ry permit should be done t hree mont hs pri or t o
expiry dat e
i i . ‘Prescribed’ professionals include: - Medical, Legal, Sur veyor s, pharmacist s,
vet erinary surgeons, engineers, nursing, physiot herapist s, account ant s,
archit ect s or quant i t y surveyors and chart ered secret aries.
iii. Aft er rej ect ion of an applicat ion t he depart ment is not obliged t o give
reasons.
The above services and applicat i on f orms are obt ainabl e from all immi grat ion offices whil e ent ry
permi t s are processed and issued cent rally at t he Depart ment of I mmigrat ion Headquart ers, Nyayo
House.
I V. I ssuance of Vi sas
( a) Types of Vi sas
i. Ordi nary/ Si ngl e Ent ry Vi sa – These are visas required by cert ain cat egories of
foreigners as per t he visa regulat ion who int end t o ent er Kenya for visit s or
residence. The current st andard visa fee for an ordinary or a Single Journey
ent ry visa is US $50 or t he equi valent of ot her currencies.
ii. Tr ansi t Vi sa – required by foreigners int ending t o t ransit t hrough Kenya for
period’s not exceeding seven days. The t ransit visa fee shall be US $20 or t he
equivalent of ot her currencies.
iii. Di pl omat i c Vi sas- diplomat ic whet her ordinary or t r ansit is issued grat is t o a
holder of a Diplomat ic Passport on of fici al visit s.
iv. Mul t i pl e Jour ney Vi sa: Foreigners who by nat ure of t heir business or
circumst ances frequent ly t ravel in and out of Kenya may be issued wit h Mult i ple
Journey Visas for Kenya wit hin six ( 6) or t welve (12) mont hs as t he case may be.
The st andard fee for a mult iple j ourney visa is US$100 or t he equivalent f or all
nationaliti es.
v. Of f i ci al / Servi ce Vi sa – Of ficial, Service, Ordinary/ Transit Visas are issued grat is
t o holders of Off ici al or Service passport s on offici al visi t s.
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vi. Cour t esy Vi sas- Court esy, Or dinary or Tr ansit visas maybe issued grat is where
t he applicant is not ent i t led t o a diplomat ic visa but where it is considered
desirable on gr ounds of int ernat ional court esy.
Not e: Diplomat s and government officials on pri vat e visit s t o Kenya and who are nat ionals
of count ri es t hat require referred visas, shall have t heir visa applicat ion referred t o
t he Principal I mmigrat ion Officer, Nairobi.
( b) Requi rement s f or i ssuance of Vi sas
• Visa form V1 duly fill ed and signed
• Two ( 2) phot ographs – passport size
• Copies of passport s
• Let t er of int roduct ion
• Proof of need t o t ravel t o Kenya
( c) VI SA EXEMPTI ONS: All accredit ed diplomat s, t heir immediat e famil ies, person’s
covered under t he Pri vileges and I mmunit ies Act Cap. 179, and members of UN bodies
in t he count ry and ot her int ernat ional agencies wit h headquart ers agreement wit h
Government .
The V1 forms are available: I mmigrat ion Headquart ers - count ers: Nyayo House, Kenya missions
abroad, Airport s, Sea port s, Border cont rol point s and I nt ernet – Websit e: ht t p: / /
www. immigrat ion.go.ke
I mport ant Not i ce: I t should be not ed t hat t he possession of a visa for Kenya is not t he
final aut horit y t o ent er Kenya.
Ref erred vi sa cases - Nat ionals of t he f oll owing count ri es will require prior clearance from t he
Principal I mmigrat ion Officer in Nairobi t o ent er Kenya: - Afghanist an, Azerbaij an, Armenia,
Cameroon, I raq, Jordan, Lebanon, Mali, Nort h Korea, Nigeria (Resident out side Nigeri a), Senegal,
Somalia, Syri a, Taj ikist an
V. I ssuance of passes ( vi si t ors, speci al , pupi l s, dependant s and re- ent r y pass)
( a) Vi si t or's Pass - I ssued at port s of ent ry whose period may vary from t ime t o t ime
depending wit h t he needs and is renewable on appli cat ion f or a f urt her peri od of 3
mont hs maximum at a fee of Kshs. 200. 00 upon regist rat ion as an Ali en for anyone
over 18 years.
This pass does not allow t he holder t o engage in empl oyment whet her paid or unpaid.
( b) Speci al Pass - issued t o persons who come t o t he count ry f or a specifi c assignment s
for a period not exceeding 90 days at a fee of Kshs. 12,500.00.
The applicant is required t o provide t he following infor mat ion/ document s
• Applicat ion form 10 duly complet ed
• An applicat ion l et t er
• 2 passport size phot ographs
( c) Kenya Pupi l's Pass - I ssued t o a foreigner who has been enrolled t o t ake up st udies
in regist ered t raining inst it ut ions at a fee of Kshs. 2,000.00 per year. The appli cant is
required t o provide t he following informat i on/ document s: -
• An applicat ion let t er from an est ablished educat ional inst it ut i on
• Applicat ion form 8 duly complet ed
• Proof of sponsorship
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• 2 passport size phot ographs
• Copy of passport
• The applying educat ional inst i t ut ion must be regist ered
I t is an offence t o t ake up st udies wit hout being in possession of a Pupils Pass. Cit izens of
EAC Part ner st at es are issued wit h grat i s.
( d) Dependant 's Pass - I ssued t o t he dependant s of hol ders of ent ry permi t s or
dependant s of Kenyan cit i zens or exempt ed persons at a fee of Kshs. 1, 000 per year
for immediat e famil y (spouse & children) and Kshs. 5,000 for any ot her person i.e.
parent s.
The applicant is required t o provide t he following infor mat ion/ document s
• Applicat ion form 6 duly complet ed
• Copies of eit her prove of marri age or birt h cert if icat e or deat h cert ificat e
• 2 passport size phot ographs
• Copy of passport
( e) PASS EXEMPTI ONS - All persons exempt ed by t he Minist er for st at e for I mmigrat ion
and Regi st rat ion of Per sons fr om immigrat ion requirement s of sect ion 4, sub sect ion
3(h) of t he I mmigrat i on Act
( f ) Wai t i ng t i me
Upon applicat ion and payment of t he required fee:
• A visit or pass, ext ensi ons and re-ent r y pass wil l be issued as you wait
• Kenya Pupils pass will be issued wit hin t wo (2) mont hs
• Renewal Kenya pupil s passes wil l be issued wit hin one (1) mont h
• Dependant pass t o adult s wil l be issued wit hin t wo (2) mont hs
• Dependant pass t o minor s wil l be issued wit hin one (1) mont h
• Special pass for applicant s wit h referral visa will be issued wit hin one (1) mont h
• Special pass f or applicant s wit h non-referral visa will be issued wit hin one ( 1) mont h
VI . Gr ant i ng of Ci t i zenshi p t o non-Kenyans
This servi ce is offered t o foreign nat i onals who have been lawfully resident in t he count r y and would
li ke t o acquire Kenyan cit izenship.
i . Persons who qual i f y f or t hi s servi ce
The issuance of Kenya Cit izenship is governed by t he Const it ut ion of Kenya chapt er VI and
the Kenya Citi zenship Act Chapter 170. The Constitut ion also empower s t he Minister
responsible for I mmigrat ion t o grant or refuse cit izenship t o a person who applies for
regist rat ion under sect i on 88, 91, 92 or Nat uralizat ion under sect ion 93.
i i . Requi r ement s f or i ssuance of Kenya Ci t i zenshi p
• St rict ly in accordance wit h t he Const it ut ion of Kenya and Kenya Cit izenship Act
• Applicant s above 21 years of age may be subj ect ed t o a securit y clearance f rom cert ain
securit y agent s of Government by t he Depart ment
i i i . Pr escri bed Fee
• Adult s Kshs 50,000
• Minors Kshs 18,000
• Woman married t o a Kenyan who is a cit izen by birt h Kshs 15,000
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• Woman married t o a Kenyan who is a cit izen by regi st rat ion or nat uralizat ion Kshs 30,000
• Nat uralizat ion Kshs 60,000
• A duplicat e cert ificat e Kshs 5, 000
• Regist rat ion of child born abroad of a single Kenyan mot her – Grat is
• Cert if icat e of Renunciat ion of Kenyan cit i zenship Kshs 2, 000
VI I . Cl ear ance f or ent r y and exi t at gazet t ed Border poi nt s, Ai r port s and Seaport s
We cont rol ent ry and exit of persons int o and out of t he count r y t hr ough:
• Examinat i on of all t ravel document s present ed t o us by persons wishing t o ent er or leave
t he count ry
• I ssuance of visitor s passes and other kinds of passes, various kinds of visas and
prohibit ed immigrant s passes
• I ssuance of t ravel permit s t o Kenyans wishing t o visit Uganda and Tanzani a (onl y in
cert ain border cont r ols)
VI I I . Of f eri ng consul ar ser vi ces at Kenyan Mi ssi ons Abr oad
Consular funct ions are t hose dut ies which are connect ed wit h t he welf are of Kenya Cit izens who are
resident , working, visit ing or st udying in a foreign count ry. The funct ions are spelled out under
Art icl e 5 of t he Vienna Convent ion on Consul ar Regulat i ons, Privilege and I mmunit ies Act Cap 179 of
t he laws of Kenya and in Kenya Foreign Service Regul at ions.
The funct i ons of an I mmigrat ion At t ache include: -
• Prot ect ing in t he receiving st at e t he int erest s of Kenya and it s nat ionals bot h individual
and bodies corporat e within t he limit s permit t ed by int ernat ional laws
• I ssuing passport s and ot her t ravel document s t o nat ionals of Kenya and Visas or
appropriat e document s t o persons wishing t o t ravel t o Kenya
• Assist i ng Kenya nat ionals, bot h individual and bodies corpor at e in t he receiving st at e
NB: Hours open t o t he publ i c ( Monday - Fri day excl udi ng publ i c hol i days)
8.30am – 12.30pm and 2.00pm – 3.30 pm
Coast region: 7.45am - 12.30pm and 2.00pm – 4.30pm
B. Servi ces by Nat i onal Regi st r at i on Bureau
I . I nit ial Regist rat ion – Persons not previousl y regist ered (NPR)
I I . Replacement of old I D cards
I I I . I ssuance of Duplicat e I D cards
I V. Change of Part iculars in I D cards
V. Re-regist rat ion or Fresh regist r at ion for i ssuance of I D cards
VI . I ssuance of Civil Servant s I D cards
Ol d I D card (1
st
Generat ion) –I ssued bet ween 1978-1995
New I D card ( 2
nd
Generat ion) – I ssued bet ween 1995 t o present
Proof in support of age, names and place of birt h: (any of t he following)
• Bir t h cert i ficat e
• Religious cert ificat es
• School leaving cert ificat e
• Age assessment cert if icat e from a medical offi cer of Healt h
• Child healt h card
• Not ificat ion of Birt h
• Sworn affidavit s (for l at e regist r at ion)
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Proof in support of cit izenship
• Parent s I D card (for Kenyans by birt h)
• Cert ificat e of regist rat ion as a Kenyan Cit i zen (Kenya by regist rat ion or
nat uralizat ion)
• Parent s and grandparent s birt h cert i ficat e or old passport for non-indigenous
persons whose parent s were bor n on or aft er 12t h December 1963 (Kenyan by
decent )
• Any ot her document / informat ion t hat wil l be asked by regist rat ion officer
I . I ni t i al Regi st rat i on- Persons not previ ousl y r egi st er ed ( NPR)
( a) Persons who qual i f y f or t hi s servi ce
Kenyan cit izens who have never been issued wit h an ident it y card and are 18 years or above.
( b) Requi rement s f or i ssuance of New I D. Card ( NPR)
• Proof in support of age, names, place of birt h and cit izenship
• Regist er 136A ( Applicat ion form for I D) duly complet ed
• Regist er 101 ( Fingerprint Applicat ion form for I D) duly complet ed
• Regist er 136C ( Comput er applicat ion f orm) dul y compl et ed
• A regist rat ion officer may require an appli cant t o furnish his/ her own phot ograph
• Applicant s from border dist rict s shall be subj ect t o vet t ing
( c) Fee: No f ee at t he moment
I I . Repl acement of ol d I D cards
( a) Persons who qual i f y f or t hi s servi ce
All Kenyans who still hold the Old ID card
( b) Requi rement s f or i ssuance of Repl acement of ol d I D Cards
• Old I D card
• I ncase of loss of an I D card, t he applicant shall produce a police abst ract or a
let t er from an administ r at ive office cert ifying t he l oss
• Copy of old I D card or t angible evidence of t he same number
• I f I D card number is unknown, t he depart ment resort s t o search using
fingerprint s
• Regist er 136C ( Comput er applicat ion f orm) dul y compl et ed
• Fingerprint Appli cat ion form for I D duly complet ed
• A regist rat ion officer may require an appli cant t o furnish his/ her own phot ograph
( c) Fee: Ksh.100.00
Note: S er v i c es an d f or m s f or I n i t i al r eg i st r at i on , I ssu an c e of D u p l i c at e I D c ar d s an d R ep l ac em en t of
ol d I D c ar d ar e av ai l ab l e at al l ad m i n i st r at i v e D i st r i c t or D i v i si on al r eg i st r at i on c en t r e
I I I . I ssuance of Dupl i cat e I D cards
( a) Persons who qual i f y f or t hi s servi ce
• Persons who have lost New I D card
• Person in possession of mut ilat ed New I D card
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( b) Requi rement s f or i ssuance of Dupl i cat e I D Cards
• I ncase of loss of an I D card, t he applicant shall produce a police abst ract or a
let t er from an administ r at ive office cert ifying t he l oss
• I D card Number/ phot ocopy if available
• I f I D card number is unknown, t he depart ment resort s t o search using
fingerprint s
• Regist er 136C ( Comput er applicat ion f orm) dul y compl et ed
• Applicat ion form for fingerpri nt s duly complet ed
( c) Fee: Kshs. 100.00
I V. Change of Part i cul ars i n I D cards
( a) Persons who qual i f y f or t hi s servi ce
A person changing from one civil st at us t o anot her e.g. changes of name upon marriage,
change of l ocat ion, addit ional name, et c.
( b) Requi rement s f or Change of part i cul ars i n an I D Card
• Marriage cert if icat e
• Deed poll
• School leaving cert ificat e
• Religious cert ificat es
• Sworn affidavit s
• Tit le deed
• Conf irmat ion let t ers from admi nist rat ive office
• Bir t h cert i ficat e or not ificat i on of birt h
• Copy of parent’ s I D card
• Parent al consent t o marri age
• Reg. 105: Applicat ion for change of part iculars in an I D card dul y complet ed
• Comput er applicat i on f orm duly complet ed
• Fingerprint Applicat ion form for I D duly complet ed
( c) Fee: Kshs. 300.00
V. Re-r egi st rat i on or Fresh Regi st r at i on f or i ssuance of I D cards
( a) Persons who qual i f y f or t hese servi ce
• Re-registration: All those persons who have applied for repl acement of old ID card and are
found to be sharing old ID number.
• Fresh Registration: All those persons who have applied for replacement of old ID card and
their records missing
( a) Requi rement s f or Re-r egi st r at i on or Fresh Regi st rat i on f or i ssuance of an I D Card
• A copy of old I D card
• Police abst r act in case of loss old I D card/ Chief s let t er of loss of old I D card
• Fingerprint s t o facili t at e confir mat i on.
• Tangible evidence of t he same number ( Fresh regist rat ion)
• Proof in support of age, names, place of birt h and cit i zenship (Fresh regist rat ion)
• Comput er applicat ion f orm duly compet ed
• Fingerprint Applicat ion form for I D duly complet ed
• Cert if icat e of report of loss of I D ( Re-regist rat ion) duly complet ed
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• Applicat ion form for I D ( Fresh regist rat ion) duly compl et ed
( b) Fee: Ni l
NB:
1. NPR, Replacement, Duplicate and Change of Particulars will be processed within 90
days (weekends & holidays inclusi ve)
2. The waiti ng ti me in processing of any type of application is wi thin 60 days
(weekends & holidays inclusive)
3. Services and forms for change of particulars, Re-registration of an ID card and Fresh
Registration are available at the District (Headquarters) registration centers and during
mobil e regi stration
VI . I ssuance of Ci vi l Servant s I D cards
For all Civil Servants i.e. newly employed, changing status, require staff badges and have
either muti lated or lost ID card.
( a) Requi rement s f or i ssuance of Ci vi l Servant s I D Card
• For new employees- Let t er of appoint ment , Nat ional I D card, let t er of
int roduct ion from applicant ’s minist ry and current pay slip
• For change of st at us – the old card, current pay slip and let ter of
promotion(original and copy)
• For replacement of mut ilat ed or lost I D card– a lett er from employer. I n addit ion
a poli ce abst r act for lost card
• For all cases present yourself for a phot o
• Registration form 135 duly completed. (No form is required for change of
status/ replacement)
( b) Fee
• I nit ial Civil Servant I D card – Kshs. 50. 00
• Replacement – Kshs. 70.00
• Change of st at us – Kshs. 70.00
( c) Upon applicat ion and payment of t he required fee, a card wil l be issued as you wait .
NB:
All services and f orms are avail able f rom t he Nat ional Regist rat ion Bureau office at t he dist rict
and divisions except t hose for regist rat ion of civil servant s I D cards which are avail able only
at Nyayo House 7t h floor, Room 6 and/ or during mobile regist rat ion
Hours open t o t he publ i c ( Monday - Fri day excl udi ng publ i c hol i days)
8.00am – 1. 00pm and 2. 00pm – 5. 00 pm
Coast region and Nort h East ern: 7. 45am - 12. 30pm and 2. 00pm – 4. 30pm
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C. Servi ces by Ci vi l Regi st rat i on Depart ment
I . Not i f i cat i on of al l current bi rt h ( regi st rat i ons done i mmedi at el y or wi t hi n si x (6)
mont hs af t er dat e of bi r t h) occurri ng i n Kenya
( a) Persons who qual i f y f or t hi s servi ce
• Parent s/ guardians of a newly born baby
• Rescue cent ers t aking charge of newly born abandoned babies
( b) Requi rement s f or Not i f i cat i on of a current bi rt h
• Name of t he newly born baby (opt ional)
• Dat e and pl ace of birt h
• Sex of t he chil d
• Type of birt h (singl e/ mult i ple)
• Nat ure of birt h (alive/ dead)
• Name, age and marit al st at us, previous bir t hs t o, resident ial area and dist ri ct
of mot her
• Name of f at her (f or married couples)
• Signat ure of t he applicant
• Regist er of birt h form B1 duly compl et ed or
• Regist er of birt h form A1 and not if icat i on of birt h form all duly complet ed
These servi ces and forms are available at all registered heal th institutions, all births and
deaths district registries including Nai robi City Hall registry and all assistant chiefs offices
except i n Nairobi province
( c) Fee: Ni l
( d) Upon applicat i on, an acknowledgement of birt h not ificat i on will be issued
immediat ely
I I . I ssuance of bi rt h cer t i f i cat es f or cur r ent r egi st er ed bi r t hs t o al l per sons born i n
Kenya ( upon request )
( a) Persons who qual i f y f or t hi s servi ce
Parents/Guardians, Individuals and Children’s homes
( b) Requi rement s f or i ssuance of bi rt h cert i f i cat e f or cur rent bi rt h
• Knowledge of dat e of birt h, name of t he mot her and place of bi rt h by applicant
• Acknowledgement of Birt h Not if icat ion (ABN)
• Tangible evidence of ABN number f rom place of birt h where ABN is missing
• Form B4 (Application for birth certificates) duly completed
( c) Fee
• Birt h Cert ificate with no amendment s - Kshs 50. 00
• Bir t h Cert if icat e wit h amendment s on t he child names - Kshs 90. 00
• Bir t h Cert if icat e wit h amendment s on t he parent s names - Kshs 90.00
• Birt h Cert ificat e with amendments on the child & parents names - Kshs 130.00
I I I . Lat e r egi st r at i on of a bi r t h ( af t er expi r y of si x mont hs f r om t he dat e of bi r t h) and
I ssuance of bi r t h cert i f i cat es
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( a) Persons who qual i f y f or t hi s servi ce
Birt hs not regist ered wit hin 6 mont hs from t he dat e of birt h
( b) Requi rement s f or:
i . Lat e r egi st rat i on of bi rt h of chi l dren born of Kenyan par ent s i n Kenya
• Clinic card/ Ant enat al card
• Rel igious cert ificat e
• I dent it y Cards for bot h parent s
• School leaving cert i ficat es/ Let t er fr om school
• I dent it y cards f or Adult applicant s ( over 18 years0
• Any ot her document as may be request ed by t he regist rar
i i . Lat e regi st r at i on of bi rt h of chi l dren born of Kenyan si ngl e mot hers i n
Kenya
• Clinic card/ Ant enat al card
• Rel igious cert ificat e
• Mot her’s I dent it y Card
• Tangible evidence t hat t he parent has never been married (affidavit / let t er
from chief)
• School leaving cert i ficat es/ Let t er fr om school I dent it y cards for Adult
applicant s (over 18 years)
• Any ot her document as may be request ed by t he regist rar
i i i . Lat e r egi st rat i on of bi rt h of adul t s born of Kenyan parent s i n Kenya
• Nat ional I dent it y Card ( Compulsory) and as many of t he following
document s
• Clinic card
• Rel igious cert ificat e
• School leaving cert i ficat es
• Employer’s let t er if employed
• NSSF card if a cont ri but or
• I dent ificat ion report fr om Nat ional Regist rat ion Bureau (for birt hs
occurri ng in border dist rict s)
i v. Lat e r egi st r at i on of bi r t h of adul t s born of non-Kenyan par ent s i n Kenya
• Parent s’ ent ry permi t / passport s (compulsory and as many of t his ot her
document s)
• Clinic card
• Rel igious cert ificat e
• Deat h cert ificat es where parent s are dead
• School leaving cert i ficat es/ Let t er fr om school
• Employer’s let t er if employed
• NSSF card if a cont ri but or
• Any ot her document as may be request ed
I V. Regi st r at i on of bi r t hs of Kenyans occur r i ng abr oad and i ssuance of Kenyan bi r t h
cert i f i cat es
(a) Persons who qual i f y f or thi s servi ce
Kenyans whose birt hs occur out side t he count ry/ abroad
(b) Requi rements f or regi st rat i on of bi rt hs of Kenyans occurri ng abroad and
i ssuance of bi rth certi f i cates
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• Foreign birt h/ medical cert ificat es and a cert if ied English version of t he
same
• Medical cert ificat es fr om Doct ors/ nurse/ mid-wife who at t ended t o t he birt h
• Passport of t he parent (s)
• Marriage cert ificat e where applicable
• Traveli ng cert if icat e (document ) of t he child if not endorsed in t he
passport of t he parent
• Form BDA1 – Applicat ion of birt h occurring abroad duly complet ed
Theses applicat ion forms are available in Sheria House Nairobi – Civil Regist rat ion
Depart ment : Cent ral Records division and in Kenya Missions Abroad. The servi ce is
only provided in Nairobi, Sheria House.
(c) Fee: Kshs 50. 00
V. Bi rt h re-r egi st rat i on upon Legi t i macy
(a) Persons qual i f y f or thi s servi ce
Parent s who marry aft er t he birt h of t heir child and t hey want t he name of t he
fat her insert ed in t he regist er of birt h.
(b) Requi rements f or re-regi strati on upon l egi ti macy
• Parent s I dent ificat ion cards/ Ent ry permit / Passport
• Birt h Cert ificat es wit hout t he fat her’s name
• Marriage cert ificat e/ Joint affidavit by bot h parent s (LO2)
• Appli cation for Re-Regi stration sworn j ointly by t he par ents (LO1)
• Appli cat ion form duly complet ed
• Physical present at ion by bot h parent s
(c) Fee
• Birt h Cert ificat e wit h no amendment s - Kshs 50.00
• Birt h Cert ificat e wit h amendment s on eit her parent s or child’s names -
Kshs 90. 00
• New Birt h Cert if icat e wit h amendment s on t he fat hers names - Kshs 90. 00
VI . Bi rt h re-regi st rat i on upon recogni t i on
(a) Persons who qual i f y f or thi s servi ce
Parent s who are not married but want t he name of t he fat her insert ed in t he
regist er of birt h of t he child.
(b) Requi rements f or re-regi strati on upon recogni ti on
• Parent s I dent ificat ion cards/ passport
• Birt h Cert ificat es wit hout t he fat her’s name
• Appli cation for Re-Regi stration sworn j ointly by t he par ents
• Writ t en consent from t he f at her
• Physical present at ion by bot h parent s
(c) Fee
• Birt h Cert ificat e wit h no amendment s - Kshs 50.00
• New Birt h Cert if icat e wit h amendment s on t he fat hers names - Kshs 90. 00
(d) Upon application and payment of the required fee, a birth certi ficate will be issued
wi thi n 14 days
NOTE:
i . Upon appli cat ion and payment of t he required fees, for all cat egories, a birt h
cert i ficat e will be issued wit hin 14 days
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ii. Forms for issuance of birt h cert if icat es for current birt hs t o all persons born in
Kenya, lat e regist rat ion, re-regist rat ion upon legit imacy/ recognit ion are avail able
in all regist r ies in t he count r y
VI I . Marki ng regi st er of bi rt h wi t h word ` ADOPTI ON' af t er court adopt i on order
VI I I . Repor t i ng of cur r ent deat h ( r egi st r at i ons done immedi at el y or wi t hi n t hr ee mont hs
af t er dat e of deat h) occurri ng i n Kenya
(a) Persons who qual i f y f or thi s servi ce
Rel at ives, owners of house where t he deat h has occurr ed or any person wit h f ull
informat ion on t he occurrence of a deat h.
(b) Requi rements f or report i ng of current deat h and i ssuance of buri al permi t
• Name, age and occupat ion of t he deceased, cause, place and dat e of
deat h
• Resident ial area and dist rict of t he deceased
• Name of informant (person givi ng t he informat ion)
• Regist er of deat h f orm D1/ A2 for deat hs occurring in healt h inst it ut ions
duly complet ed, or
• Regist er of deat h f orm D2/ A3 for a deat h t hat occur s at home duly
complet ed
• Post mort em report for deat h from unnat ural course
(c) Fee: Ni l
All these forms are available in all registered health institut ions, all assistant chiefs
offices except in Nai robi and all births and deaths registri es
(d) Upon applicati on , a burial permit will be issued immediately
I X. I ssuance of deat h cert i f i cat es f or al l cur rent deat h occurri ng i n Kenya
(a) Persons who qual i f y f or thi s servi ce
The relat ives of t he deceased, I nsurance companies, Employers or Est at e
administ rat ors
(b) Requi rements f or i ssuance of death certi f i cates f or al l current death occurri ng i n
Kenya
i. Burial permi t or Not ificat ion of deat h
ii. Form D4 ( appli cat ions for deat h cert if icat e) duly complet ed
iii. Knowledge of dat e of deat h where burial permit or not i ficat ion of deat h is
missing
(c) Fee
• Deat h Cert i ficat e wit h no amendment s - Kshs 50. 00
• Deat h Cert i ficat e wit h amendment s - Kshs 130.00
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X. Lat e r egi st rat i on of deat hs ( af t er expi r y of t hree mont hs f rom t he dat e of deat h)
and I ssuance of deat h cert i f i cat es
(a) Persons who qual i f y f or thi s servi ce
The relat ives of t he deceased, I nsurance companies, Employers or Est at e administ rat ors
( b) Requi rements f or l at e r egi st r at ion of deat hs and issuance of deat h
cert i f i cat es
• Police report / l et t er from t he chief/ healt h inst it ut ion report confirmi ng
deat h
• Sworn affidavit by applicant confir ming deat h
• I D card of t he deceased incase of an adult
• D4/ A3 (regist rat ion of lat e deat hs) duly complet ed
• I D card of t he applicant
• GP139A duly fill ed
(c) Fee
• Penalt y f or non-report ing - Kshs 100.00
• Deat h Cert i ficat e - Kshs 50.00
XI . Regi st r at i on of deat h of Kenyans occur ri ng abroad and i ssuance of Kenyan deat h
cert i f i cat es
(a) Persons who qual i f y f or thi s servi ce
Next of kin of t he deceased, I nsurance companies and Employer s (e.g. armed
forces)
( b) Requi rements f or Regi st r at i on of deat h of Kenyans occur r i ng abroad and
i ssuance of Kenyan deat h cert i f i cat es
• Medical certificat es obt ained from medical pract it ioner
• Deat h cert ificat es issued abroad and Engli sh version of t he same cert ifi ed
by t he Kenyan Mission abroad
• Disposal permit / Buri al permi t issued abr oad
• Traveli ng document f or t he body t o Kenya
• Disposal per mit issued in Kenya
• Part iculars of t he deceased: passport , ident ificat ion card
• BDA 2: Applicat i on f or Regist rat i on of deat h of a cit izen of Kenya
occurring abroad duly complet ed
This service is only available in Nairobi Cent ral Records Regist ry, Sheri a House.
(c) Fee: Kshs 50.00
NOTE:
i . Upon applicat i on and payment of t he required fees, for all cat egories, a
deat h cert i ficat e will be issued wit hin 14 days
XI I . Aut hent i cat i on/ Conf i rmat i on of cert i f i cat es
(a) Persons who qual i f y f or thi s servi ce
I mmigrat ion Depart ment , Nat ional Regist rat ion Bureau, Pension Depart ment , Foreign
Missions, Employers, or I nsurance companies
SERVICE CHARTER 2006
Office of the President,
Ministry of State for Immigration and Registration of Persons
22
(b) Requi rements f or aut hent i cat i ng/ conf i rmi ng cert i f i cat es
• Copies of birt h or deat h cert if icat es
• Let t er request ing f or t he service
• Regist er ent ry number, dat e and exact pl ace of event
(c) Fee: Ni l
(d) Upon applicati on certifi cates wi ll be authenticated/ confirmed within 14 days
Hours open to the publ i c (Monday Fri day excl udi ng publ i c hol i days)
9.00am – 12.30pm and 2.00pm – 4.00pm
Coast region and Nort h East ern: 9.00am - 12.30pm and 2.00pm – 3.00pm
D. Servi ces by Depar t ment of Ref ugees
I . Regi st r at i on and document at i on f or r ef ugees
(a) Requi rements f or regi strati on and documentati on
• Refugee t o disclose his/ her nat ionalit y
• Dat e of arrival
• Reason for displ acement
• Number of dependant s
• Marit al st at us
• Class M permi t where applicable
I I . Reset t l ement of bona f i de ref ugees
(a) Requi rements f or reset t l ement
• Alien cards
• UN mandat e cards showing act ual det ail s of t he applicant
• Reasons for reset t lement
(b) Wai ti ng ti me: Two weeks (someti mes it takes longer)
No fee is charged for t hese ser vices.
Regist rat ion forms are available from t he UNHCR offi ces.
NB: Hours open to the publi c (Monday Friday excluding public hol idays)
8.00pm - 1.00pm and 2.00pm - 5.00pm
SERVICE CHARTER 2006
Office of the President,
Ministry of State for Immigration and Registration of Persons
23
7. QUERI ES AND COMPLAI NTS
(a) Customer care
We welcome your views and comment s on t his init iat i ve as we st rive t o ser ve you bet t er.
To help us give you t he best possibl e service we ask t hat if you are not sat isfied wit h our servi ces,
you; advise us of your needs, t ell us about t he dif ficult i es you may be experiencing, underst anding
t hat most of our services are st ill manual which impact on our capacit y t o provide t imely ser vice.
You may direct your compl aint s or queries t o t he Permanent Secret ary, respect ive Heads of
Depart ment s or direct ly t o Cust omer Care desks wit hin t he depart ment s.
All such communicat ion shall receive prompt at t ent ion and response.
(b) Anti -Corrupti on/Compl ai nts boxes
To prot ect you from possible malpract ices we have est ablished a syst em which enables you t o report
t o us. Ant i -corrupt ion/ complaint s boxes have been st rat egically pl aced wit hin our service cent ers for
t his purpose.
Please feel free t o give any informat ion regarding our services. All informat ion received will be
considered and held wit h st rict confidence.
(c) Staf f Badges (name tags)
Our st aff will wear badges (name t ags) which will enable you ident ify t hem easily. This will prot ect
you fr om conmen, impost er, broker s and/ or any unaut horized persons.
8. COMMI TMENTS
We are commit t ed t owards improving ways in which we deliver our servi ces, in li ne wit h improvement
in t echnology and t he changing needs of our cust omers. To achieve t hi s, we have embar ked on an
int egrat ion of populat ion regist rat ion syst ems t hat wil l provide for li nkages of all services wit hin t he
Minist ry and ot her agencies.
We have also recent l y host ed a minist erial websit e under t he Depart ment of I mmigrat ion t hat
provides comprehensive inf ormat ion in order t o serve you bet t er whil e t he Minist erial one is coming
soon ht t p/ / www. immigrat ion.go.ke.
We pledge t o serve you wit h f airness, respect, court esy and impart ialit y, ensuring confident ialit y
where required.
SERVICE CHARTER 2006
Office of the President,
Ministry of State for Immigration and Registration of Persons
24
9. SERVI CE CENTERS
I mmi grat i on Depar t ment Physical Address
P O Box 30191, Nairobi I mmigrat ion Depart ment HQS
Telephone: 254-20-222022, 9
TH
FLOOR
Fax 254-20-22-731 Nyayo House (Of f Uhuru Hi ghway)
Email: www.immigrat ion.go.ke
Nat i onal Regi st rat i on Bur eau Physical Address
P. O. Box 57007-00200 Nat ional Regist rat ion Bureau HQS
NAI ROBI 8
TH
FLOOR
NSSF Building, Block B (Bi shop Road)
Tel. No: 254-20-2722526/ 254-20-2720069
Fax:
E-Mail address: info@ident it y.go.ke
Ci vi l Regist rat i on Depart ment Physi cal Addr ess
P. O. Box 49179 Civil Regist rat ion Depart ment HQS
NAI ROBI 4
TH
FLOOR
Nyayo House (Of f Uhuru Hi ghway)
Tel. No: 254-20-249491
Fax: 254-20-215651
E-Mail address:
Department of Ref ugees
Maendeleo House 7
t h
f loor Eastern wing
Loi ta Street
P.O. Box 30395 00200 Nairobi
Telephone 020 - 250120
Fax 020 - 315573
UNHCR Sub Off ice – Kakuma UNHCR Sub Off ice – Dadaab
P. O. Box 43801 00100 P. O. Box 43801 00100
Telephone: 254-63-41004/ 61/ 62 Telephone: 254-63-41004/ 61/ 62
NAI ROBI NAI ROBI
SERVICE CHARTER 2006
Office of the President,
Ministry of State for Immigration and Registration of Persons
25
Depart ment
of
I mmi grat i on
Of fi ces
Wilson
Wilson Airport
020 6067780
Namanga
42 Namanga
045 5132032
Loitokitok
3 Loitokitok
045 622003
Garissa
304 Garissa
046 2140
Lokichoggio
3 Lokichogio
054 32003/32266
Mandera
334 Mandela
046 52225/2045
Moyale
146 Moyale
069 52074
JKIA
JKIA, 19040 Nairobi
020 822111
WESTERN
REGION
Kisumu
128 Kisumu
057 2025438
Lwakhakha
30 Lwakkhakha
Malaba
30 Kamurai
055 54025
Isebania
6 Isebania
Busia
32 Busia
Suam
4491 Kitale
Eldoret Sub Station
053 2063377
Eldoret Airport
6725 Eldoret
053 2063973
COAST REGION
Mombasa Hqts
90284 Mombasa
044 2222676
Moi International
Airport
93917,
Mombasa
044 433597
Shimoni
90284, Mombasa
Malindi
74 Malindi
042 20149
Liboi
4 Liboi
Lunga Lunga
3 Lunga Lunga
12
Lamu
37 Lamu
042 633032
Kilindini
90284 Mombasa
Kigunga
90284 Mombasa
Mombasa Old Port
90284 Mombasa
Taveta
33 taveta
043 5352024
KENYA MISSIONS
ABROAD
Abu Dhabi
P.O. Box 3854
Abu Dhabi, Uae
000-971-6666300
Sammy Mbuvi
kenyarep@emnates.ne
t.ae
Addis Ababa
Hiher 16 Kebelle 01
P.O. Box 3301 Addis
Ababa, Ethipia
000-251-1-610033
Kenya.embassy@telec
om.net.et
Beijing
Beijing
4x1 LIU JIE SAN LI
TUN BEIGIN 100600
China
86-10-65323381
86-10-65321770
H.K. Kinyanjui
Kenyarep6j@hotmail.
com
Berlin
Markgrafenstr.63
10969 Berlin
Federal Republic of
Germany
000-49-030-259266-0
Victor Oduba
embassy-
kenya.bn@wwmail.de
Brussels
208 Brussels Belgium
1180 Brussels
32-2-3401040
32-2-3401050/62
T.J Mwiti
info@kenyabrussels.c
om
Cairo
7 El Mohandesseen,
Giza, Cairo
P.O. Box 363 Dokki,
Egypt
000-20-2-
3453628/3453907
Peter Onyonyi
embaci@hotmail.com
Canberra
6
th
Floor, O.B.E.
Building
33-35 Ainstie Ave.
Australia
000-61-026-2474788
R.W. Alubale
kenrep@dynamite.co
m.au
Dar-es-Salaam
14
th
Floor, N.I.C.
Investment House,
Samora Avenue
P.O. Box 5231, Dar-
es-Salaam, Tanzania
00722-2112955-7,
2112811
Peter Kano
khc@raha.com
Gaborone
Plot 5373, Presidents
Drive
Private Bag Bo 297
Gaborone, Botswana
000-267-7351408/430
R.A. Otieno (Mrs)
Kenya@info.BW
Geneva
1-3 Avenue De La
Paix
1202 Geneva,
Switzerland
000-41-22-9064050
Javan Bonaya
mission.kenya@ties.it
u.int
Hague
The Nieuwe Parklaan
21
2597 La The Hague,
Netherlands
000-31-70-3504215
Agatha Mbakaya
kenre@dataweb.nl
Harare
95 Park Lane
P.O. Box 4069,
Harare, Zimbabwe
000-263-4-
704820/833
M.O. Wamukoya
kenhicom@africaonli
ne.co.zw
Islamabad
2097 Islamabad,
Pakistan
495-51-2876024
+92-51-2876027
David Nyongesa
Wambilianga
kenyappk@apollo.net.
pk
Kampala
Kampala
kenhicom@africaonli
ne.co.og
Khartoum
Khai Street 3, Amarat
P.O. box 8242,
Khartoum, Sudan
000-24-11-460386
J.K. Ndegwa
Kigali
P.O. Box 1215 Kigali,
Rwanda
000-250-82774/5,
83146
Kinshasa
4002 Avenue De
Lounganda Zone
Degombe
P.O. Box 9667,
Kinshasa Congo
(DRC)
Kuala Lumpur
23.04, Level 23,
Menara Lion
165, Jalan Ampang
50450 Kuala Lumpur,
Malaysia
000-60-3-4572431,
4572059
James M. Tanyasis
Kenya@po.jaring.my
Lagos
52 Onyinkan
Abayomi Drive
P.O. Box 6464, Ikoyi,
Lagos, Nigeria
000-234-1-2670221
Martha Ikiara
Kenya@alpha.linkser
ve.com
London
London
45 Portland Place,
Win $AS United
Kingdom
000-44-207
632371/5
207-3236717
A. Bett
kcomm45@aol.com
Lusaka
5207United Nations
Avenue
P.O. Box 50298
Lusaka, Zambia
000-260-1-
250722/250742
H.Ogolla Kirowo
kenhigh@Zamnet.zm
Moscow
Bolshaya Ordinka
Dom. 70, Moscow,
Russia
000-7-095-
2374702/2373462
J.W.M. Waiguchu
New Delhi
66 Vasant Marg,
Vasant Vihar,
New Delhi 10057,
India
000-91-11-6146537,
6146538
Eunice Lamba
kenredei@ndf.vsnl.net
.in
New York
866 U.N. Plaza, Suite
486
New York, NY
10017, N.Y. USA
000-1-212-4214740
Charles Muendo
Kenya@nyct.net
Ottawa
415 Laurier Avenue
East Ottawa, Ontario
Kin 6R4 Canada
000-1-613-
5631773/4/6
Dan Opon
kenrep@0n.aibn.com
Paris
3 Rue, Freycinet
75116 Paris, France
000-331-56622525
J. Anindo
kenparis@wanadoo.fr
Pretoria
302 Brooks Street
Melo Park, 0081,
South Africa
000-27-12-3622249,
362-2250
R. Ruto
ken@pta.lia.net
SERVICE CHARTER 2006
Office of the President,
Ministry of State for Immigration and Registration of Persons
26
Riyadh
Riyadh 11693
P.O. Box 94358
Saudi Arabia
000-966-1-4881238
PS Ndolo
Kenya@shaheer.net.s
a
Rome
Via Archimede 164
00197, Rome, Italy
000-390-6-
8082714/17/18
Maurice Anyanda
kenroma@linet.it
Stockholm
Birger Jarlsgatan 37,
2
nd
Floor
P.O. Box 7694
103 95 Stockholm,
Sweden
000-46-8-218300/4/9
Duale Amin
Kenya.touristoffice@s
wipnet.se
Tehran
46 Golshar Street, off
African Avenue
P.O. Box 19395/4566,
Tehran, Iran
000-98-21-2059154,
2057479
kenemteh@irtp.com
Tel Aviv
15 Rehov Abba Hillel
Silver, 3
rd
Floor
Ramat Gan 52522
P.O. Box 52136 Tel
Aviv, Israel
000-972-3-57546333
Kenya04@ibm.net
Tokyo
No 24-3 Yakumo, 3-
Chome, Meguro-ku,
Tokyo 152, Japan
000-81-3-3723-4006/7
Peter K. Mose
kenrepj@ma.kcom.nej
p
Vienna
Neulinggasse 29/8
1030 Vienna, Austria
000-43-1-7123919/20
Margaret Nteere
Kenyarep-
vienna@aon.at
Washington
2249, R. Street N.W.
Washington D.C.
20008 USA
000-1-202-3876101
Felicina Ndwiga
KLQY53A@prodigy.
com
Windhoek
134 Luet wein Street
P.O. Box 2889,
Windhoek, Namibia
000-264-61-225900
Alice Muriu
Kenya-
net @iwwn. com.na
Nat i onal
Regi st rat i on
Bureau
Of fi ces
Registration of
Persons Nairobi
Provincial
Coordinator
P. O. Box 78082
Nyayo House
Nairobi
Tel.341666 Ext 20022
Makadara
P .O. Box 78082
D.O's Office,
Makadara
Tel.554117
Kayole
.P. O. Box 78082
D.O's Office, Kayole
Tel. 782943
Kibera
P. O. Box 78082
D.O's Office, Kibera
Tel. 569893
Kariokor
P. O. Box 78082
D.O's Office,
Kariokor
Tel. 6762080
Westlands
P O Box 78082
D.O's Office,
Westlands
Tel. 4446447
Pumwani
P .O. Box 78082
D.O's Office,
Pumwani
Tel. 6762085
Kasarani
P. O. Box 78082
D.O's Office, Kasarani
Tel. 861348
Dagoretti
P .O. Box 78082
D.O's Office,
Dagoretti
Registration of
Persons Central
Province
Provincial
Coordinator
P .O. Box 1744
Pc/Dcs Office, Nyeri
Tel. 06120 30661
DC
Tel. 06120 - 4770
Kiambu
P. O. Box 295
Kiambu
Tel. 066 - 22862
Muranga
P .O. Box 575
Murang'a
060 - 30346
Kirinyaga
P .O. Box 358
Kerugoya
Tel. 060 21823
Nyeri
P O Box 1678
Nyeri
Tel. 061 - 2030742
Nyandarua
P. O. Box 717
Nyahururu
Tel. 065 - 22409
Maragua
P. O. Box 184
Kigumo
Tel. 060 - 64050
Thika
P. O. Box 128
Thika
Tel. 067 31175
Registration of
Persons Coast
Province
Provincial
Coordinator
P. O. Box 85993
Mombasa
Tel. 041 - 495878
Mombasa
P. O. Box 85993
Mombasa
Tel.041 - 495878
Lamu
P O Box 96
Lamu
Tel. 042 - 633110
Kilifi
P .O. Box 321
Kilifi
Tel. 0415 - 22199
Tana River
P .O. Box 134
Hola
Tel. 046 - 62088
Taita Taveta
P. O. Box 1185
Wundanyi
Tel. 043 - 42218
Kwale
P. O. Box 80
Kwale
Tel. 040 - 4136
Malindi
P. O. Box 1141
Malindi
Tel. 042 - 21178
Registration of
Persons Eastern
Province
Provincial
Coordinator
P.O. Box 855
Pc/DcsOffice, Embu
Tel. 068 30001
Machakos
P. O. Box 855
Machakos
Tel. 044 21091
Embu
P. O Box 1008
Embu
Tel. 068 - 30001
Meru Central
P. O. Box 1461
Meru
Tel. 064 - 20734
Kitui
P. O. Box 485
Kitui
Tel. 044 22546
Isiolo
P .O. Box 112
Isiolo
Tel. 064 - 52126
Marsabit
P. O. Box 104
Marsabit
Tel. 069 - 2046
Makueni
P. O Box 310
Makueni
Tel.044 - 33412
Mwingi
P .O. Box 304
Mwingi
Tel. 044 822162
Nyambene (Meru
North)
P. O. Box 77
Maua
Tel. 064 - 21184
Nithi (Meru South)
P .O. Box 326
Chuka
Tel. 064 630131
DC S Office
Tel. 064 - 630005
Mbeere
P .O. Box 192
Siakago
Tel. 068 - 21284
Moyale
P. O. Box 81
Moyale
Tel. 069 - 52488
Tharaka
P .O. Box 15
Marimanti
Tel. 31
Registration of
Persons North
Eastern Province
Provincial
Coordinator
P .O. Box 191
DcsOffice
Garissa
Tel. 046 3193
Dcs Office 046 -
3096
Mandera
P. O. Box 81
Mandera
Tel. 0465 - 2328
Wajir
P.O. Box 99
Wajir
Tel. 046 - 421116
Garissa
P. O. Box 191
Garissa
Tel. 046 3193
Ijara
P. O. Box 10
Ijara
SERVICE CHARTER 2006
Office of the President,
Ministry of State for Immigration and Registration of Persons
27
Tel. 046 6206
Registration of
Persons Nyanza
Province
Provincial
Coordinator
P. O. Box 1814
Pc/Dcs Office,
Kisumu
Tel. 057 43470
Kisumu
P .O. Box1814
Kisumu
Tel. 057 - 41098
Homa Bay
P .O. Box 279
Homa Bay
Tel. 059 22011
Kisii
P. O. Box 2371
Kisii
Tel. 058 - 31379
Siaya
P. O. Box 211
Siaya
Tel. 0573 - 20020
Migori
P.O. Box 919
Suna
Tel. 059 20525
Nyamira
P .O Box 349
Nyamira
Tel. 058 644065
Rachuonyo
P.O. Box 432
Kosele
Tel. 059 - 31288
Gucha
P.O. Box 108
Ogembo
Tel. 058 - 30368
Suba
P .O. Box 124
Mbita
Tel. 059 - 22093
Kuria
P. O. Box 85
Kehancha
Tel. 59 - 52875
Bondo
P. O. Box 141
Bondo
Tel. 057 - 52040
Nyando
P. O. Box 424
Ahero
057 821016
Registration of
Persons Rift Valley
Province
Provincial
Coordinator
P. O. Box 12603
Nakuru
Tel. 051 2210412
Nakuru
P. O. Box 12603
Nakuru
Tel. 051 - 2214598
Kericho
P.O. Box 945
Kericho
Tel.052 20651
Narok
P. O. Box 471
Narok
Tel. 050 - 22135
Kajiado
P. O. Box 197
Kajiado
Tel. 045 - 21134
Keiyo
P. O. Box 287
Iten
Tel. 053 - 42256
Marakwet
P. O. Box 117
Kapsowar
Tel. 053 461522
Baringo
P. O. Box 148
Kabarnet
Tel. 053 - 22020
Koibatek
P. O. Box 676
E/Ravine
Tel. 051 752573
Laikipia
1257
Nanyuki
Tel. 062-31689/22496
West Pokot
P. O. Box 236
Kapenguria
Tel. 054 - 62030
Samburu
P. O. 182
Maralal
Tel. 065 - 62073
Turkana
P. O. Box 61
Lodwar
Tel. 054 - 21065
Trans-Nzoia
P. O. Box 1321
Kitale
Tel. 054 - 31905
Uasin-Gishu
P. O. Box 2962
Eldoret
Tel. 053 - 32341
Trans Mara
P. O. Box 208
Kilgoris
Tel. 058 - 5122214
Bomet
P. O. Box 216
Bomet
Tel. 052 - 22223
Bureti
P. O. Box 753
Litein
Tel. 052 - 54240
Nandi North
Tel. 053 642308
Nandi South
Registration of
Persons Western
Province
Provincial
Coordinator
P.O. Box 1015
Kakamega
Tel. 056-30328
Bungoma
907
Bungoma
055 - 30839
Busia
509
Busia
055 - 22459
Teso
86
Amagoro
055 - 54012
Vihiga
1477
Maragoli
056 - 51443
Mt. Elgon
26
Kapsokwonyi
055 - 21499
Butere/Mumias
417
Butere
056 - 620431
Lugari
P. O. Box 408
Tel. 053 53291
Turbo
Ci vi l
Regi st r at ion
Depart ment
Of fi ces
Baringo
Bomet
283 Bomet
052-22066
Bondo
279 Bondo
Bungoma
13 bungoma
Bureti
756 Liten
052-54025
Busia
156 Busia
055-22219
Butere Mumias
435 Butere
056-620072
Embu
291 Embu
068-31766
Garissa
189 Garissa
046-2386
Gucha
337 Ogembo
30806
Homa Bay
51 Homa Bay
059-22570
Isiolo
360 isiolo
06452532
Kajiado
133 Kajiado
045-21621
Kakamega
575 Kakamega
056-20020
Keiyo
235 Iten
Kericho
Kiambu
233 Kiambu
066-20359
Kilifi
396 Kilifi
Kirinyaga
Kisii
879 Kisii
058-30331
Kisumu
1476 Kisumu
057-20260027
Kitui
299 Kitui
044-22687
Koibatek
659 Eldama Ravine
057-752583
Kuria
Kwale
162 kwl
040-4002
Laikipia
360 Nanyuki
062-31268
Lamu
252 lamu
Lugari
494 Turbo
2060890
Machakos
576 Machakos
044-21638
Makueni
114makueni
044-33387
Malindi
111 Malindi
Mandera
359 Mandera
Maragua
184 Kenol
067-72277
Marakwet
234 Kapsowar
Marisabit
Mbeere
54 Siakago
068-21218
SERVICE CHARTER 2006
Office of the President,
Ministry of State for Immigration and Registration of Persons
28
Meru Central
Meru North
625 Maua
064-21367
Meru South
743 Chuka
064-630543
Migori
944 Suna
059-20199
Mombasa
437 msa
041-2230032
Moyale
262 Moyale
069-522458
Mt. Elgon
169 kapsokwony
0723-140278
Muranga
Mwingi
380 Mwingi
044-822316
Nairobi
49179 Nairobi
341666
Nakuru
7328 Nakuru
Nandi
162 Kapsabet
053-52548
Narok
490 Narok
050-22016
Nyandarua
716 Nyahururu
065-32676
Nyando
1 awasi
Nyamira
330 Nyamira
0722-603020
Nyeri
1383 nyeri
Rachuonyo
164 Kosele
31210
Samburu
273 Maralal
06562408
Siaya
250 Siaya
Suba
3 Mbita
059-22067
0720-804961
Taita Taveta
1140 wundanyi
Tana River
Teso
124 a
055-54272
Tharaka
6 Chuka
35 Marimati
Thika
2611 Thika
067-30188
Trans Mara
1 Kilgoris
0585122021
Turkana
179 Lodwar
054-21030
Uasin Gishu
1974 Uasin Gishu
053-2031536
Vihiga
1349 Maragoli
Tel. 51531
Wajir
128 Wajir
West Pokot
4 Kapenguria
054-62215
Wundanyi
1044 Wundanyi

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