STKI SUMMIT 2008

3/25/2008

Israel IT market  2008‐2010 Click to edit Master title style trends & market 
Dr. Jimmy Schwarzkopf
Research Fellow

Managing Partner jimmy@stki.info

STKI Methodology 
STKI trends forecast for 2008 based: • STKI tech survey • STKI user survey • STKI vendor survey • Vendor Briefings • User Roundtables

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Step 2

Forecasts categorized into “in”, “out” and “yet to come”*..

STKI forecasts what will be “In” for 2008.
Step 3

Step 1

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STKI SUMMIT 2008

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CEOs study : Pricewaterhouse Coopers World Economic Forum in Davos (1/2008)

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1 Availability of key skills ( H U M A N   C A P I TA L ) 1. Availability of key skills ( 2. Downturn in major economies (RECESSION) (RECESSION) 3 . OV E R ‐ R EG U L AT I O N 4. Low‐cost competition ( H U M A N   C A P I TA L ) (

3
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Agenda
1 2

Click to edit Master title style Israel 2008: INNOVATION & HUMAN CAPITAL
IT and its 2008 Transformation

CIO Trends & Technologies Israeli V IConclusion d li Vendors Sh Showcase

Your Text here

3 4

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Israel 2008: Innovation and human capital Click to edit Master title style

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Global Innovation Index
Dr. Soumitra Dutta INSEAD Professor GLOBAL I N N O VAT I O N INDEX Your Text here which places:
1 2 3 4 5 US GERMANY UK JAPAN FRANCE 6 SWITZERLAND Click to edit Master title style * 18 ISRAEL 7 SINGAPORE 8 CANADA 9 NETHERLANDS 10 HONG KONG 11 DENMARK 12 SWEDEN 13 FINLAND 19 SOUTH KOREA 20 ICELAND

3 0 K U WA I T
Your Text here

14 UAE
15 BELGIUM 16 LUXEMBOURG 17 AUSTRALIA

*

Because of HUMAN CAPITAL

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STKI SUMMIT 2008

3/25/2008

IMD WORLD COMPETITIVENESS  YEARBOOK 2007 (2006) 
(1) USA 1

(3) SINGAPORE 2 (2) HONG KONG 3 (9) LUXEMBOURG 4 (5) DENMARK 5

(17) TAIWAN 18 (33) SLOVAK REPUBLIC Click to edit Master title style 34 (21) NEW ZEALAND 19 (35) HUNGARY 35 (20) UNITED KINGDOM 20 (36) GREECE 36

(10) FINLAND 17

(29) THAILAND 33

(8) SWITZERLAND 6 (4) ICELAND 7 (15) NETHERLANDS 8 (14) SWEDEN 9 (7) CANADA 10 (13) AUSTRIA 11 (6) AUSTRALIA 12 (12) NORWAY 13 (11) IRELAND 14 (18) CHINA MAINLAND 15 (25) GERMANY 16

(24) ISRAEL 21*

(40) JORDAN 37

(19) ESTONIA 22 (22) MALAYSIA 23 Professor (16) JAPAN 24 (26) BELGIUM 25 Stéphane Garelli (23) CHILE 26 IMD Business School (27) INDIA 27 (30) FRANCE 28 Because of (32) KOREA 29 HUMAN CAPITAL (31) SPAIN 30 LITHUANIA 31 (28) CZECH REPUBLIC 32

*

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ISRAEL: human capital (what the world thinks)
S T R O N G T I E S to Silicon Valley and US academic and other research institutions H I G H E S T S P E N D I N G O N R & D of any industrialized nation (4.6%) I N C U B ATO R A N D V E N T U R E C A P I TA L P R O G R A M S Your Text here to convert research into new businesses.Your Text here H I G H E S T N U M B E R O F E N G I N E E R S P E R C A P I TA in the world (twice that of the US and Japan) supportive C U LT U R E O F R I S K - TA K I N G powerful D R I V E TO S U C C E E D
Source: Central Bureau of Statistics, Ministry of Finance

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Graduation Rates (OECD) Click to edit Master title style
Only country going down?

ISRAEL 32%

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ISRAEL 2008:

Unemployment  Participation Rates 

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Source: Central Bureau of Statistics

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STKI SUMMIT 2008

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ISRAEL  2008:  ONLY  2,224,000 EMPLOYEES
80% OF EMPLOYEES EARN LESS THAN
The World Economic Click to edit Master title styleOutlook April 2007 Israel’s per capita GDP (2007)

10 052 NIS GROSS 10,052
MONTHLY INCOME (WAGES)
12,000 10,000 8,000 6,000 4,000 2,000 1 2 3 4 5 6 7 8

$ 31 767 31,767
18 place in OECD
Source: Central Bureau of Statistics, Ministry of Finance

AVERAGE Gross monthly income - (NIS) Upper li it (NIS) limit U

90% OF EMPLOYEES EARN LESS THAN 14,700 NIS GROSS
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Tech Grad Shortage Changes the Face of IT
CIOs expect fewer young people in IT profession Click to edit Master title style Half of those who graduate with IT and computer science degrees aren't well prepared ll d (Universities versus Colleges) HUNTING the IDF personnel: Your Text here Your Text here Hiring junior technical roles is one way g Getting more difficult to attract excellent medium level officers to IT (instead of startups or vendors) Post Lebanon 2 effect
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STKI SUMMIT 2008

3/25/2008

New employees come very well prepared for the  modern IT environment ... Do you agree  ? 
STKI is predicting that: Scarce IT professionals will continue t b a f ti to be focus f th CIO A fi for the CIO. As firms struggle t t l to remain competitive, success may will be driven by the quality of its own IT personnel.
Your Text here Your Text here

HiringClick to edit Master title style and retaining high quality employees

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Your Text here

Your Text here

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IF you hire new people in 2008 they will be: Click to edit Master title style

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IF you hire new people in 2008 they will be: Click to edit Master title style

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STKI SUMMIT 2008

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CHARACTERISTIC ORGANIZATION FOCUS STYLE SOURCE OF STRENGTH STRUCTURE RESOURCES OPERATIONS PRODUCTS REACH FINANCIALS INVENTORIES STRATEGY LEADERSHIP WORKERS JOB EXPECTATIONS MOTIVATION IMPROVEMENTS QUALITY

20TH CENTURY PYRAMID STRUCTURED STABILITY

21TH CENTURY NETWORK FLEXIBLE CHANGE

Click to edit Master title style SELF‐SUFFICIENCY INTERDEPENDENCIES
ATOMS ‐ PHYSICAL  ASSETS VERTICAL INTEGRATION MASS  PRODUCTION DOMESTICAL QUARTERLY MONTHS TOP‐DOWN DOGMATIC EMPLOYEES SECURITY TO COMPETE INCREMENTAL AFFORDABLE  BEST BITS – INFORMATION VIRTUAL INTEGRATION MASS CUSTOMIZATION GLOBAL REAL TIME HOURS BOTTOM‐UP INSPIRATIONAL EMPLOYEES & FREE AGENTS PERSONAL GROWTH TO BUILD REVOLUTIONARY NO COMPROMISE 
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CHARACTERISTIC ORGANIZATION FOCUS STYLE SOURCE OF STRENGTH STRUCTURE RESOURCES OPERATIONS PRODUCTS REACH FINANCIALS INVENTORIES STRATEGY LEADERSHIP WORKERS JOB EXPECTATIONS MOTIVATION IMPROVEMENTS QUALITY

20TH CENTURY PYRAMID STRUCTURED STABILITY

21TH CENTURY NETWORK FLEXIBLE CHANGE

Click to edit Master title style SELF‐SUFFICIENCY INTERDEPENDENCIES
ATOMS ‐ PHYSICAL  ASSETS VERTICAL INTEGRATION MASS  PRODUCTION DOMESTICAL QUARTERLY MONTHS TOP‐DOWN DOGMATIC EMPLOYEES SECURITY TO COMPETE INCREMENTAL AFFORDABLE  BEST BITS – INFORMATION VIRTUAL INTEGRATION MASS CUSTOMIZATION GLOBAL REAL TIME HOURS BOTTOM‐UP INSPIRATIONAL EMPLOYEES & FREE AGENTS PERSONAL GROWTH TO BUILD REVOLUTIONARY NO COMPROMISE 
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STKI SUMMIT 2008

3/25/2008

Innovation IS strategy:    from BUILD to CREATE

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Red Ocean Strategy
Compete in existing market space. Beat the competition. Exploit existing demand.

Blue Ocean Strategy
Create uncontested market space. Make the competition irrelevant. Create and capture new demand.

The New Economic Age
Make the value-cost trade-off. Align the whole system of a firm’s activities with its strategic choice of differentiation or low cost.

Break the value-cost trade-off. Align the whole system of a firm’s activities in pursuit of differentiation and low cost.

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Innovation IS strategy:    from BUILD to CREATE

Click to edit Master title style
Red Ocean Strategy
Compete in existing market space. Beat the competition. Exploit existing demand. Make the value-cost trade-off. Align the whole system of a firm’s activities with its strategic choice of differentiation or low cost.

Blue Ocean Strategy
Create uncontested market space. Make the competition irrelevant. Create and capture new demand. Break the value-cost trade-off. Align the whole system of a firm’s activities in pursuit of differentiation and low cost.

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STKI SUMMIT 2008

3/25/2008

Innovation:  water drum that is easy to pull

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What is this?

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STKI SUMMIT 2008

3/25/2008

The Dyson phenomena

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successful INNOVATION needs SILLINESS how  can IT help ???

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FedEx was silly World Wide Web was silly.. (back in 1995) .. And so was …
Your Text here Your Text here

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STKI SUMMIT 2008

3/25/2008

Google 10 years of innovation
Core Search

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Ads

Monetization

Communications

Collaboration

?

1995

1998

2000

2003

2004

2005

2007

?

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Should we start building ? Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

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IT Transformation

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IT Transformation
STKI is predicting that: • Only through IT transformation will CIOs  meet the increasing demands of the business  and maximize competitiveness.  • CIOs must be models of transformation as  their businesses capitalize on business  their businesses capitalize on business processes, relationships, information flows  and services.
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STKI SUMMIT 2008

3/25/2008

support systems

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The next IT frontier Click to edit Master title style

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IT ......Support Systems Click to edit Master title style

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IT Systems
IT of Competitor
1

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ERP
Value captured by verticals Business Process 1

Market

No Real difference in value

Competitive Differentiation

Sales Prospect

IT of Competitor
2

ERP

Value captured by verticals

Business Process 2

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IT Systems
IT of Competitor
1

Click to edit Master title style Value Business ERP captured Operations by Process 1 Market verticals Competitive and  Competitive Sales Management Differentiation Prospect Support IT of Support Competitor Business Value Systems ERP Process 2 captured Systems by
No Real difference in value 2

verticals

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Innovation Management 
New

IT

systematic processes Click to edit Master title style that organizations use to develop
Systems

new and improved products, services and business processes. 
Innovation  Support  Systems
Competitive  Advantage  S t Support   Systems
Management  Support  Systems Operation  Support  Systems
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involves harnessing the  creative ideas  of an organization's employees  and utilizing it to bring a steady pipeline of new innovations to the marketplace

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STKI SUMMIT 2008

3/25/2008

WEB 2008 pushes need for “new CIO” Click to edit Master title style
Innovation

WEB 2008

Time
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WEB 2008 Click to edit Master title style WEB 2008 phenomenon
(fi-nom-uh-non) -noun
1. a rare or significant fact or event in the web that happened in 2007 2. something that is impressive or extraordinary that happened in 2007
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STKI SUMMIT 2008

3/25/2008

2007:   the year of my discovery 2007:   the year of my discovery
• “SACRED ORDER OF THE EXTERNAL MIND”
I could outsource mental tasks Life is a math problem and I have a calculator

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• MAGIC OF THE INFORMATION AGE
Not that it allows us to know more Not that it allows us to know more It really allows us to know less

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An example:  my romantic attachment to my “GPS”

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GPS

• EXTERNALIZE GEOGRAPHIC INFORMATION FROM MY  BRAIN • OUTSOURCE  MAP READING SKILLS • ALLOW CALCULATION OF DRIVE TIME 
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STKI SUMMIT 2008

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I have outsourced  part of my life  outsourced  to external cognitive servants external cognitive servants:
• No longer need a  • Musical taste: Click to edit Master title style memory – ITunes
– Google – Yahoo – Wikipedia

• Books and others:
– Amazon

• Personal Information
– Smartphone tells me  about birthdays, phones,  addresses

• Social Capital
– LinkedIn – Xing – Facebook

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And with access to these tools I can answer  ANY question in less then 30 minutes

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Pinpoints a supermarket in MEXICO ? my son is calling from there

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WEB 2008: user WEB 2008: user
Banks Insurance Travel “Amazon” “e‐bay”

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Multimedia Sites Game Sites

YOUtube Slideshare Blogs p p Newspapers WIKIPEDIA

Business  Simulations Training Second Life Sales

Average person: 10‐15 intimate 150 social 500‐1500 weak  links

Transaction Sites

Social Sites

Websites can  no longer be  islands
Users want  bridges  elsewhere
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STKI SUMMIT 2008

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Internet 2  is not  Web 2

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WEB 2 are WEB   WEB 2 are WEB  Technologies

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Internet2: 2.4 Gbps plumbing Click to edit Master title style

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STKI SUMMIT 2008

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In 2010: all new WEB experience
Soon each website will become a 3 dimensional room that can be experienced alone or with friends

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Your Text here

Your Text here

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2008 in perspective  Click to edit Master title style Impact of WEB 2008
STKI is predicting that: Embracing WEB 2008 will be a challenge that CIOs will face in 2008 - successful ones will see this as a way to stay competitive Your Text here Your Text here
• Some CIOs see this as a threat as information has been stored on blogs, wikis and Facebook in a way that many people find difficult to access or would prefer not to be there at all.

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CIO Trends
3

Your Text here

Your Text here

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Two types of CIOs Click to edit Master title style CIOs connected with technology and 
processes of the business 
• product/process  differentiation strategy product/process  differentiation  • more creative specialized technology experience • Have a greater role in strategic planning

CIOs connected with the financial part of  the business the business 
• advantage through cost structure  advantage through cost structure strategy • under constant pressure to cut expenses • have little role in strategic planning 
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In what companies the CIO reports to the CEO? When Click to edit Master title style the company strives for competitive advantage by differentiating their products and services d i 1. Then the CIO has to constantly think about potential new IT that can widen that Your Text here Your Text here advantage 2. 2 Then the CEO is focused on innovation

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In what companies the CIO reports to the CFO?

Click to edit Master title style When the company strives for competitive g g advantage through their cost structure • When IT plays a supporting role, ensuring that operations are conducted efficiently Your Text here • When the CIO’s challenge is to Your Text here value deliver to customers at a lower cost • When the ways to use IT is to eliminate waste and increase efficiency
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STKI SUMMIT 2008

3/25/2008

The evolving role of the CIO  
STKI is predicting that: role of the CIO will change Click to edit Master title style – CBPO or COO  (CBusinessProcessO;  COperatingO): capitalize their understanding of  ) technology’s potential to grow into the role of  business change agent – Mistake: • ALLOW business unit managers to take more ALLOW business unit managers to take more  responsibility for the IT • ONLY  focus on running the business  of IT.
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What do you think will be the CIO job  description in the future  ?

Click to edit Master title style
GROW IN IMPORTANCE 

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STKI SUMMIT 2008

3/25/2008

What is the main responsibility of the CIO  in 3 years ? 

Click to edit Master title style
BUSINESS STRATEGY BUSINESS STRATEGY  BUSINESS PROCESSES

DELIVER GOOD INFORMATION

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No Downturn for CIO Role, Central IT
STKI is predicting that: In Israel the CIO’s role will Click to edit Master title style grow more important, not less, even if some CIOs report to C O CFOs. • The IT function will grow more centralized. • The strategic CIO/central IT organization model Your Text here Your Text here for IT management will continue to dominate. p g • Companies will need CIOs and IT organizations that can oversee one of the most complex functions in business.

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STKI SUMMIT 2008

3/25/2008

What do you think will happen in 5 years ? 

Click to edit Master title style

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Do you agree with the following statements as  referring to your organization ? 
NO MANAGEMENT INVOLVEMENT IN IT ?? Click to edit Master title style

NO OPEN SOURCE APPLICATIONS???

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STKI SUMMIT 2008

3/25/2008

What are the three most important goals  for IT during 2008 ?

Click to edit Master title style

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The buzz: CIO Agenda for 2008/9 Click to edit Master title style

Your Text here

Your Text here

EFFECTIVENESS AGENDA ALIGNMENT AGENDA COST REDUCTION AGENDA
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STKI SUMMIT 2008

3/25/2008

IT Effectiveness
Management of  • BSM and CMDB IT • Vendor Management Vendor Management
• Office of the CIO (PMO..) Click to edit Master title style

Infrastructure  Virtualization

• Servers • Storage • Thin PCs and/or “new” station  • ITIL • CobiT • ISO

Regulation  Methodologies

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IT Alignment
Core/Strategic Systems Click to edit Master title style
• New support systems

Information Support
• BI DW KM ECM

Compliance and Business Continuity 
• SOX • Basel 2 • Other regulators
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STKI SUMMIT 2008

3/25/2008

Alignment and Governance
Both need to be there, in balance. Click to edit Master title style

IT Alignment IT Alignment
Performance‐oriented Strategy‐focused Effectiveness Core & mission‐critical Make a difference

IT Governance IT Governance
Compliance‐oriented Operations‐derived  Efficiency Mission‐critical Don’t make a mistake
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First Move......... should be?

Click to edit Master title style
IT  IT effectiveness
• • • • Management of IT Infrastructure consolidation Infrastructure consolidation Data Center (GREEN) rebuilding Security

IT alignment

• • • •

New Core/Strategic Systems Information support (BI, DW, KM) I f ti t (BI DW KM) Regulation support Support for innovation & competitive  advantage initiatives

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STKI SUMMIT 2008

3/25/2008

What should we do ?
Alice came to a fork in the road. Click to edit Master title style Which take? asked. “Which road do I take?” she asked “Where do you want to go?” responded the Cheshire cat. I don’t know “I don t know” Alice answered. “Then” said the cat, “it doesn’t matter”.
Lewis Carroll, Alice in Wonderland
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Bain Survey Results

Click to edit Master title style

"In order for IT to enable growth, that first move is criticaland it s the one that it's companies often get wrong." - Rudy Puryear

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STKI SUMMIT 2008

3/25/2008

BEWARE: the IT “2008” trap Click to edit Master title style
S l i i ll Solutions especially  designed  for user
Costs rise;  delays mount; fragmentation  undercuts  coordination 

Holding off Holding  off standardization Postponing upgrade of  pg legacy systems

Postponing infrastructure improvements

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that first move is critical
Click to edit Master title style single most important task is to forget about enhancing alignment (for the moment)
Your Text here Your Text here

focus first on increasing the effectiveness of the IT organization organization.

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STKI SUMMIT 2008

3/25/2008

The Bain Consulting IT model  
+

Click to edit Master title style
Alignment “IT 2008” Trap IT  enabled  growth

Alignment

IT in  IT in Maintenance  Zone 

Well‐oiled IT

-

-

Effectiveness +

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In 2008 first priority Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

In 2008 first priority Click to edit Master title style

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So what technology should your  organization invest in? 

Click to edit Master title style
Best of Breed or Best of Suite?

Open or Closed Source?

Desktop or “Webtop”?

Wireless or Wireline?
72

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STKI SUMMIT 2008

3/25/2008

IT Trends 2008‐2010
• Vendor • management • Business • intelligence • Outsourcing/BPO/ • ASP/Nearshoring • • Project management Your Text here • standards • • Project portfolio management • Security and • business continuity • Governance (Office of the CIO) management integration Click to edit Master title style (VoIP, Utility based computing Open source Innovation Support Systems Web 2008 Mobile devices and wireless networks Enterprise applications (CMS, • • • • • • • Performance • Voice/Data VoDSL, VoWiFi, voice portals) Storage networks (SAN/NAS) Virtualization Web services Your Text here SaaS Smart displays IPv6 IP 6 Green Data Center

ERP, CRM, WFM, BI, Groupware, SCM, EIP, PSA, EAI)

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To answer that: IT Model STKI 2008 Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

The model and its parts  Click to edit Master title style Delivery
M f IT Management of IT Security Applications Office of the CIO Offi f th CIO Infrastructure Green Data Center 
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2008 the year when we want to   “keep it simple stupid” (KISS)

Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

2008 the year when we want to   “keep it simple stupid” (KISS)

Click to edit Master title style

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How would you describe your organization's  involvement with the following technologies 

Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

SPECULATION versus INVESTING Click to edit Master title style
Optimized Sourcing who does what?
Consolidation Data Center
• Servers • Storage • Thin PCs  and/or “new”  station  • Electrical  Usage • Printers • Other Green  issues 

Vendor  Management M t
• IT procurement • Avoid lock‐up • Buying optimal  cost and value
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IT Procurement  (problematic in ISRAEL)

Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

USER VENDOR relationships Click to edit Master title style

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A user value expectation in an RFP Click to edit Master title style Maximum 
Value Value proposition  is positive
Value not acceptable p to the user

Many value  propositions Many options but none  answers the value answers the value  proposition in the RFP

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STKI SUMMIT 2008

3/25/2008

A vendor answer to an RFP Click to edit Master title style Maximum bells 
and whistles and whistles
Still profitable Looses money

Some  things  taken out

?
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The right procurement “area”
• Reducing and  controlling IT costs t lli IT t STKI is predicting that:
– Non professional  procurement will  continue the spiraling  upward cost of “low  d f “l buyer value” project  acquisition
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Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

WHY DO THEY THINK THEY ARE HONEST?

Click to edit Master title style

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HUMAN ERRORS: vendor management 
“If a problem has no solution, it may not be a problem, but Click to edit Master title style a fact, not to be solved, but to be coped with over time”

Shimon Peres

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STKI SUMMIT 2008

3/25/2008

THE SOLUTION: 
BOTH SIDES HAVE TO BE MORE PROFESSIONAL

Click to edit Master title style

• VENDORS: HIRE A CRISIS MANAGEMENT VP AND INVOLVE HIM IN THE CONTRACT NEGOTIATIONS WITH CLIENTS. • USERS: HIRE AN IT PROCUREMENT SPECIALIST AND MEASURE HIM NOT ONLY BY DISCOUNTS IN PROCUREMENT BUT WITH PROJECT SUCCESS (FINAL CLIENT SATISFACTION, ON TIME, IN BUDGET)
Your Text here Your Text here

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2007‐2008:  BUDGET – DOLLAR ‐ NIS 
MOST Click to edit Master title style IT DIVISIONS HAVE THEIR BUDGETS IN DOLLARS • What happened in 2007 ? • Budgets where cut in real NIS values? • What will happen in 2008 ?
Your Text here Your Text here

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STKI SUMMIT 2008

3/25/2008

Who's Afraid Of A Little Recession?
Slowing growth in company's future? Click to edit Master title style what does that mean for the IT shop? p
• • • • • Smaller budget? Less resources? (no new hires) Your Text here Your Text here Less discretionary spending (new technology) New ways of doing things (SaaS)? More outsourcing?

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Israel   GDP and GDP per Capita  (Annual rate of change (%), in Constant Prices)
9.0 7.0 70 5.0 3.0 1.0 -1.0 -0.9 -3.0 -5.0 50 2000 2001 2002 2003 2004 2005 2006 2007
2008

8.0

Click to edit Master title style
5.2 4.6 3.4 2.3 0.4 -0.9 -2.9 -2.9 3.5 3.4 3.6 5.3 5.2 5 5.4

2.5 1.5

Source: Central Bureau of Statistics, Ministry of Finance

GDP GDP per Capita

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90

6

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STKI SUMMIT 2008

3/25/2008

IT MARKET IN ISRAEL Click to edit Master title style

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Bank of Israel and STKI Composites Click to edit Master title style

from experience we know that the combined index goes from

0.99 to 2.99
exceptions have to be explained
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STKI SUMMIT 2008

3/25/2008

Bank of Israel and STKI composites  index Click to edit Master title style

BANK OF ISRAEL 1/2008

State-of-The-Economy (Composite) Index

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ICT COMPANIES (TASE RESULTS) Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

NUMBER OF ORGANIZATIONS PAYING TAXES  (ISRAEL, 2008)

Click to edit Master title style

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95

IT MARKET AND $ CHANGES PER INDUSTRY

Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

2008 IT Market according to Industry and Products

Click to edit Master title style

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The CXOs in my company believe that  there is "unneeded fat" in the IT budget 

Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

Mark two good ways of cutting IT expenses in 2008?

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99

If in the middle of FY2008 you have to cut your budget ;  where do you think the cut will happen?

Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

Conclusion Israeli Vendors Showcase

Click to edit Master title style 4

Your Text here

Your Text here

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ICT (IT) MARKET PLAYERS Click to edit Master title style

Your Text here

Your Text here

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STKI SUMMIT 2008

3/25/2008

ICT (IT) COMPANIES 2008 Click to edit Master title style

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THE HARDWARE MARKET Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

HARDWARE MARKET 2008 over  $1 BILLION USD 

Click to edit Master title style

Your Text here

Your Text here

MOST COMPANIES SELLING HARDWARE HAVE

PROFIT PROBLEMS
DOLLAR AT 3.4 NIS
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105

SERVER DEVELOPMENT
COMPANIES ARE NOT DEVELOPING 128 BIT PROCESSORS OR INVESTING IN REGULAR INCREASES IN THE PROCESSING SPEED OF CHIPS CHIPS WILL HAVE 100 CORES (PROCESSORS) ON A CHIP
• AREYour Text here YOU PROTECTED IN YOUR SOFTWAREYour Text here CONTRACTS ?

Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

NON‐X86 SERVERS
MAINFRAMES AND Click to edit Master title style HIGH END UNIX SERVERS WILL CONTINUE TO HOLD AROUND THEM A BIG PART OF DEVELOPMENT AND CORE SYSTEMS

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X86 SERVES
THE 64 BIT X86 SERVERS.. WORKHORSE PROBLEM WITH LICENSING (#CORES) USEFUL LIFE OF BLADES CONSOLIDATION / VIRTUALIZATION SOFTWARE MIGRATION TO 64 BIT
Your Text here

Click to edit Master title style

VMWARE, CITRIX AND MICROSOFT ARE LEADING THE CHARGE INTO CENTRALISED APPLICATION DELIVERY

Your Text here

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STKI SUMMIT 2008

3/25/2008

PERSONAL COMPUTING STATIONS
STKI is predicting that: desktop virtualization and/or thin clients will emerge as the only cost-effective method for managing desktop costs (management, security and others)

Click to edit Master title style

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109

At what pace are you growing your storage capacity?

Click to edit Master title style

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STKI SUMMIT 2008

3/25/2008

STORAGE
STKI is predicting that: we will see big storage
breakdowns…. Impossible to manage and until companies learn to do more with less data, there's no end in site to the demand for storage.

Click to edit Master title style

• Legal requirements, disaster recovery needs, and strong interest in business intelligence means companies will continue to accumulate data. • Only , storage virtualization will help keep related costs in check

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111

THE CIO AND THE IP REVOLUTION
IP revolution has brought new ecosystems into the IT department:
• V i ecosystem Voice
Telephony PBXs Your Text here Video conferencing ........

Click to edit Master title style

Your Text here

• Printing ecosystem
p printers, copiers &faxes , p Toners & paper Printing services Secure printing............
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STKI SUMMIT 2008

3/25/2008

PRINTER ECOSYSTEM 
2008 IS A DECISIVE YEAR IN THIS ECOSYSTEM
• PRINTING IS/SHOULD BE A SERVICE IN THE HANDS OF THE CIO AND PART OF HIS BUDGET • PRINTING BUDGETS INCLUDE INHOUSE PRINTING (FAXES, COPIERS,PRINTERS, TONERS, PAPER AND SOFTWARE) AND IN THEYour Text here WILL INCLUDE PRINTING DONE OUTSIDE FUTURE Your Text here • THE PLAYERS WILL CHANGE AS RESPONSABILITIES AND DELIVERY CHANGES • SOME ANALYSTS THINK THAT PRINTING BUDGET CAN BE LARGER THAN THE IT BUDGET IN SOME INDUSTRIES

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NETWORKING 
VoIP telephony growing exponentially NETWORKING IS becoming aware of application, content, location and user
• • • • • • Content based switching Complex event processing Your Text here Event driven switching Business oriented balancing Flow Flo management Role based network control

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The software market 2008 Click to edit Master title style

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SOFTWARE MARKET 2008 $ 658 Million USD

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SOFTWARE FROM Your Text here PRODUCT TO SERVICE

Your Text here

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Software as a Service (SaaS)
STKI Click to edit Master title style is predicting that: 2008 will be SaaS’s breakout year. In light of their low risk, rapid deployment and low cost, organizations will look to hosted and ondemand solutions to perform Your Text here Your Text here
• project management

• content management • e-commerce • collaboration functions
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Failure of Windows/Office Alternatives
In Israel, Microsoft rules the desktop desktop. Click to edit Master title style to • Very few CIOs will consider a radical alternative PCs. conventional Windows PCs • Very few CIOs will consider Google Office alternative Your Text here Your Text here • Vendors do not translate (Hebrew) their office products for Israel
STKI i predicting th t cost of software will push is di ti g that: t f ft ill h “extremely thin clients” for enterprise desktop users

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DIFFERENT TYPES OF SOFTWARE PURCHASING
MODEL FOR SOFTWARE PURCHASING:
• PERMANENT PLUS MAINTENANCE • PERMANENT WITH NO MAINTENANCE • RENTAL (YEAR OR MONTH)
Your Text here PLEASE ASK:

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• “WHEN I STOP PAYMENT CAN I STILL USE THE SOFTWARE • HOW MUCH WILL IT COST ME TO GET BACK INTO PAYING MAINTENANCE AFTER 3 YEARS OF NOT PAYING”
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VALUE ADDED SERVICES
• DATA CENTER SERVICES
– HARDWARE  MAINTENANCE – PRINT MANAGEMENT – ENVIRONMENTALS

• DECISION PROCESS  Click to edit Master title style SERVICES
– ANALYSTS – CONSULTANTS

• IT RISK MANAGEMENT
– SECURITY – TESTING & Q/A TESTING & Q/A – TRAINING &  IMPLEMENTATION – SELECTIVE OUTSOURCING

• IT PROJECTS SERVICES
– – – – – ERP/CRM CORE DEVELOPMENT BI/PORTALS MIDDLEWARE INFRASTRUCTURE  INTEGRATION
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PLAYERS IN THE 2008VALUE ADDED $ 2.27   BILLION USD MARKET 

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IT CONSULTANTS AND ANALYSTS
BIG MISUNDERSTANDING (ANALYSTS AND CONSULTANTS) CONSULTANTS (ETHICALLY) CANNOT WORK BOTH SIDES OF THE COURT (VENDORS AND Your Text here USERS) ANALYSTS WILL NEVER WORK IN RFPs OR PROJECT WORK

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Your Text here

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APPLICATION DEVELOPMENT Click to edit Master title style

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Do you agree with the following statements as  referring to your organization ?

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What technology do you think will be important  for you in 2008? 

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In what areas of customer management and service  will your company increase their investment?

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What do you think are the greatest  advantages of SOA and Web services?

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2008‐2012 :CORE SYSTEM REPLACEMENT/ENHANCEMENT
Most industries will replace their core systems in the next 5 years

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• SOA/BPM will be used in order to reuse/keep using many application components • BI/CRM/e-Commerce connected to “core” application processes will be critical Your Text here Your Text here

Two different vendors will be used
• Application development (expertise in industry) • Infrastructure/middleware development (expertise in technologies)

VENDORS TRYING TO DIFFERENTIATE THEIR SERVICES
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ERP/CRM/BI/CORE APPLICATION  DEVELOPMENT  PROJECTS
2008-2012 most CORE SYSTEMS will have to changed or at least go through major revision BI andYour Text here CRM projects flourish
For old CORE SYSTEMS ...15% of development is 15% maintenance cost per year

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Your Text here

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INFRASTRUCTURE /MIDDLEWARE/  NETWORKING/ INTEGRATION PROJECTS
VENDORS here have great specialty in their integration skills (i.e. integration, networking, storage and ..)

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NEW Your Text here DEVELOPMENT WILL START IN MOBILE APPLICATIONS……

Your Text here

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DATA CENTER  Click to edit Master title style

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Do you agree with the following statements as  referring to your green data center?

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DATA CENTER ENVIRONMENT
USERS ARE CLOSING OLD APPLICATIONS IN ORDER TO OPEN NEW ONES BECAUSE OF ELECTRICITY NEEDS
Your Text here

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Your Text here

NEW DESIGN OF DATA CENTERS

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VAS: RISK MGMT PRODUCTS Click to edit Master title style

Office of the CIO /PMO Outsourcing Testing and Q/A Security  BCP/DRP Training & Implementation Selective Outsourcing 
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RISK MANAGEMENT STRATEGIES  Click to edit Master title style

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Risk is an inherent property of any business  process  or project
Quantifying operational risk exposure is difficult but:
• Risk Probability x Risk Impact = Risk Severity

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Operational Risk *:
Your Text here Your Text here • A degradation in process output or process consistency • Probability that a project/process will either

fail to meet its objectives or make excessive use of resources to meet them

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TWO WAYS OF MANAGING RISK IN PROJECTS

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Your Text here

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RISK has to be managed correctly:
Never accept “low level” audit/work in security, help desk, testing and Q/A (students)

15%

of your budget goes to risk management
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RISK , SECURITY, BCP SERVICES
DO YOU ALLOW STUDENTS TO DO YOUR SECURITY WORK? BCP IS A REGULATORY NEED RISK MANAGEMENT IS BOOMING
• FOR PROJECT • FOR REGULATION
Your Text here Your Text here

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Do you agree with the following statements as referring  to the security threat in your organization?

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Q/A (DATA AND SOFTWARE)
QUALITY VENDORS ARE THOSE THAT WILL SELL Q/A AS A PROJECT AND NOT AS TEMP CHEAP LABOR

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DATA Q/A IS STARTING AND THE END Your Text here Your Text here PRODUCT IS A WORKING MASTER DATA MANAGER OR A DATA HUB

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TRAINING AND IMPLEMENTATION
LIKE WITH EVERY RECESION WE WILL SEE CUTS IN TRAINING COURSES AVAILABLE SHOULD INCLUDE ACADEMIC LEVEL PROJECT MANAGEMENT Your Text here MAINFRAME AND STORAGE MANAGEMENT COURSES NEEDED

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Your Text here

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VENDORS LOOKING AT THE MARKET OF  CORE REPLACEMENT Q/A
VENDORS SHOULD CONNECT INTO ONE OFFERING
• • • • • • • OLD CORE MAINTENANCE WORK HELP DESK ON OLD CORE TESTING OF NEW DEVELOPMENT Your Text here BUILDING OF MASTER DATA MANAGER TESTING/QA OF NEW DATA IN MDM IMPLEMENTATION SUPPORT HELP DESK ON NEW APPLICATION

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Your Text here

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HWRE MAINTENANCE
CONSOLIDATION OF STRGE AND Click to edit Master title style SERVERS AND QUALITY OF EQUIPMENT ALLOWS USEFUL LIFE OF BETWEEN 5 TO 7 YEARS
• DIFFERENT ACCOUNTING PRACTICES Your Text here Your Text here • NEED FOR DIFFERENT MAINTENANCE CONTRACTS • NEED FOR NEW DATA CENTER DESIGN • SAME SERVER DIFFERENT OS SAME COST?

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HOSTING/ DRP  SERVICES
REAL ESTATE HOSTING IS CHANGING INTO A SERIES OF VALUE ADDED SERVICES IN THE MENU

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DRP IN ISRAEL AND DATA DRP OVER THE Your Text here Your Text here SEA (EUROPE) WILL BE REQUIRED IN THE NEXT COUPLE OF YEARS BY EVERY BOARD

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O U T S O U R C I N G  Click to edit Master title style

Your Text here

Your Text here

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OUTSOURCING PERSONNEL  (TEMPS, ANGELS, xSHORING)

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OUTSOURCING OF IT AND BUSINESS PROCESSES
FINALLY FORGETTING THE NONSENSE 80/20 PHRASE MORE AND MORE BPO WILL BE OFFERED
Your Text here

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Your Text here

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