You are on page 1of 161

o Special Report/IP.

114,

_I)"

11'·'-'-'

, ,

1I:·7,40~A-I.I~,IB'i*. ,.,-,

_ _ T- - _ ,. .. - ,lIf11.\:III'IICIRI

o Ba~kto BaSics

.~ .U~I' 1*Ii6fiJ",·~tt!1 '~{'F «~fttJjf~tt~» '-

(' . " §I )itllJi ,:mHY:JP.lGlj]A.±ih~a {(~:r.;rJ~~»

I

lDtiJfilnl •• IJiI.:*,.:fI: ?

~'~ Jij 'B<J~:iin rfaJ ? '8~il:'.'; ilIMi!I

IilJt:t!H'6J I, ? ~ . MI'fRJ . ~ . J¥~-

fi)l!lHIij; ?

_. GER today NO.62

201110.01 )'fil!"l{1ftMiIl'2oox

o HotPeaple

. ~ li~fH'i

!li'aM' P.92

.~UfJHtEItJ.j

Mi IDU '

~ilIJ~A .II UE!IGi' IP.9O'

- • ,p.

tt~

HT'TP ://QlIfA G. ,ORG ffifJl§it i*1.tJl!;# I#} $!!tfr!fIlJlifH ;tFIl

HT'TP ://!lJVA GS. ICOjl/5ff/lk~. J!(I/f;;t 'Fit

-/:;: .}/LX.JliJ

HT'TP ://PPI. ,ORG. en ffifJl§it i*1f1lflft£filM.Jt

Plurk: http://www.plurk.com/qrnag Twitter:http://twitter.com/qrnagorg

~,

...........,
I I
I""'""" "-.
r- -
~ .• tt.· ,. - .••. t:r .

I.

J

, - -

-

......

.

I _

~~.e~~£:.~¥ •• ~8W •• ~A._~- •• ~ •• +~t~, •• ~~ ttl Ui~iJ-Ff.JAiM,t~~rfi9ib,tl1lJ"' d~.L JIt:Jlj-irl9J.:.~ , ~Aift~ti*f+~,~~ It! .~~R- ••• ·§ •• ~R.-~., •• ~.~.~~~~.,~~a.~~O

ex ~ ~ ~ fI r,~ »t 1.t, 1~ 1t :l ",.~ ~ •• ~."~ ••• ~~ #- 1f'1tniiL ~~~.q:..gi&i~ i 1&ffl~.

_.4~t*m.A.*~~.·. ~~~£*.~M.-.~M ••• ~ mW*.Aw~mM~.$~*m. U;1ll n :~H1= ' ~muiRt~iYlll if:J II. '

fl*:ll! GI ntl1t:iJ-:it J .IJ~ 1874.-,'.~~ 11." f.Jiff.J~ ~ _= t _.g, ,_ ~ '. # + ;l plpff' t.=. +; if. &l ~ ~,ti~.j ~ (~It ,', E1 ~), itrE

:;l fp •• 4d'j. ~ iI.«, ~

l;t. ,~, tNT ~ X ~6 1J!g If 11E -tlt :W-

•• ~ •• I ••• -~~*4 ••• ~~~~ •• - •• M.* •• ~ .~ •• m.~*~.~~ ••• ~ •• AI.~ ••••• ~~-.o. I~ ,.::.. + "tit ~t · ep jt~FlJ' - 1): I: j!:t ,j itt A ~ Y' M·,fPA"lf ~ ~ ~.AI~, ~ ~ji. ' :fE 48,' -t~..l - ~~ fdft It $ fUhlJ& 1+ it it ~G *j~ If fro' it ~ ~ · -& it ~ ~ II ~at •• ft •••• ~~ •• o •• -lR~.~.S.~~.~.~~

.~ 'r JHlt. W ,~~ ~ :it iIf n~ l:;1 it tt Jt rfij wHI.il'!m -.* ~ '!

ARYl ;'T~

~lJilJ'- ~~ M~H1 ~ 11t1lf11i

IPttHl"., ,; ~~=F1I~~.~., 'I, ~5alb~~ll*J!~~ ;- •• ~~a ••• "~~~~*ft.A#~.

II ~ ¥l1l-It~·tb' ~-, - - ~. if "~R!I! R':J It ....

Am.~~ •• ~~~w*~.~~ •••• ~ •• £:Gt 'Ijt't *.if(~~~5if1:~ t!150% ' it~.~~ e*a:T e,(FINE CHAMPAGN,i COGNAC), .. m'l:. lUI

* wP: • ~ ~.' ~ ~P' r$] ;R:'.' f: At fi ~ Ii! .1t 'Er.J' SlJDIl ;t ~~:~J&,~.ff-, " nt A P rr'~~A!t1o'ttJl'ttlJf-:f ~ - •• ~W •• ~i •• _~ •• a.A±!~&

i-tiit'[ ~A4kA-mi ' q A]~"'. ,. 'B!J'$.Ai

I *.1~~~ ••• ~.f.*~ •• '~'~ ••

, .

~r ~~;fil1t1®. A.D,~'~_. t\i.~ {>

~

I

*n~tEB HTTP://QMAG.ORG m1~r~

I ...._

o Back hi Basics

AAJi~:<f'IS1Et9E1 . ~1Z,' ,t!\ r n£:rJJ J 0 iB1tt ' ~~liJh~~'~ ~~f&f], r -~ ~JjJJ m . jjtfP'Hll-W-~1tt ~tbA.±a~Mf ~;.~

\? t:p ·sM'ft!!fMtHH-..ttti?r, '\~~:1J' 111

fIr tt1_ij)(;~~ r 1!:\~f~" *- J

54

- -

I:.~f}~~t>in BACI< ro BAS~CS

2010'fi'11JE;jQ'118W§ii I

NO~

~6 ,d~ _~~._,~a_ 057t11.IJ.I,J1j1lrft.. •• @G1jJ~~f.J7M~.

ttt±ll~ -n ·IHfil~lx3Ia

~If~*~~~~ ~~~~~~~~.~ ~* ~' '~-,F.! ~'n~I~" A i7'J( ie,il~lia, .WlDiSt! "f"'~IDI~~ I-,IIF:-el'

106,2 ill
1
066 I
0701 ~
0'74 ~
078 ~
082 I
0816 ~ 092 094

096

098

m~'IRI!i' ,~m~ 2JiiwAiiJlZ x3rA

p£':tb:1f'f\ ~TllR':i:. '. mi~g1!1it II3IIBiaa~,lft, l-jlFl~ " • GJb1t1J,AX4IA

,:6::,~.,;Jtag:=f'~ Ir'iII!lIA,llJl '[fro ~iii:* fj"'! laa JI

~IUI]D ~ - H~ X 3I~

PJi~ •• ~'~~ l' .ftR5l~jJ,:;cJt

'M rJIY~'J5X1jJ' i.1:8

A ~

am'~E', "~ L~~Btr,.'" fEii, -_l~~ ~ A "*'., ,~, ~L- ~ ftX !it:,I~f.IX

" L,-7' -. to ~/

:S,~nt-fi~tJ!e9'. ~ B,Sill!i~1t,,~

~ .J A =;1t:§~ i!.

~~I'~'~l'O'-"1 '-.~'''''''3,7,tn ~,A IJX 110;1 ~ ,70 ~'D:A, ' , m

]'1 9':2/

f'a;~IR,,-~,*,7,~' ~,t-:t, I §aIm, II ~'~7.a.:,' ,: +. ~AlF.!I:iEfa! J 3!:f~ ii8;.iIiIF[~~ ,- '~JJ

xtensive reading

iit{', IIJlil ---

IBusiness & ralent, AUgnel1'

RIIGHT M,A,N,A'G, EM ENIT.,

A MANPOWeR COIMIPANIY

hi fer ta lent

,.,

fl~i~.· ~*·lt4NI.Who

ti ~ B~ fi ~ ~ r;t 1t . "_ ffin: ~ - I§ fflfo f~df1.D:: ~ .. fl: ,. fi~" e~ 1m it 0

IM~mhA*·~ •• ft.~~~~~t.· ~~~W~.'Ha·~~-.~nim

~.Aft;,m
-_ 0131 2~ 24~25 6,,7 9-Hl 11-12' 1,3~14 e·9
M'at:rlftll 1~ 4 2~ 13
,~ 11C H~ 111)
if l~ rc 14 17 15

" ':JI lit 15l: 13 17
_ 15 - - _

Tel: (886)2 2781-112'6,6 Emai~: tralning.tw@ri91iht.ccm Website: www,rigint.e,om

f3it~Jinrg~~:rE.lflit!hl M(mog'~'i'l~':~1 §:fIiJ~iIli!ii~t';;:~ijJi2itf'.mkllrj(';"'J"'l{tt}~~ftj:£~H ' .1f:l:!H~iOJttlrm;:Z:1I!mfi~ . {lfaW)1.HII~~fa e

-- 1

- - -

l"i fin (I: ~ I D [/\5 U P~DA TF

031

034

132

1,36

138

-",,'_

(BU5gneSsWeek~" iili;ttl:

.'tJ 1I:,.:iI:1t. II , " ~.'. ~ /.f1H1U!lI~1

029' (EuropeiliFl 8usn'less Re\I'!ew) :Hifif& ii~.

510fl:~,:.2'010fqEIMJ'7\:: , ," Ma .. , II'.~' II!

030 (Inc.) lifii'ii~ : ~91Wr~ Ii.I

l'Q1tl,., ••• ,.'ilti

(Nikkel Marke il1S Journal) fF- l1UH: 1i ~A iI!:'

.',H," filii' .'.-8*20Il0~t7I1IIlIJ!J

1:36I\,ssoo~.i <... ii~ ~ : I fF't '.0

ralt1iJ.~:fI.RAI~.1J:. l'

.:g~I.UliJl _ rmll

U.··· Iii".' •• -,. •...•. Ii- '.

' " .' 1/1-"'. II ':__ ~ ,1 ' .liI'" ~ . ",,' '_1

, "-_,: _,- _ _" .1 -. 1141 .. , '~:",

liS: 1i5i.IIYRi:ft ~J~- 9.1

r, J 893,'fI. Af

miIHf~EtL*~,IIESE:ili~~ . "iI

11i'-a' ' I u.. rlj-"-a'--*-'----

I . -,_:_~~A,J' ~ ._ ,,',.,:oei .... ,J £,'_ • ."2'

, 44

046 048

-

1~ WHE~.l(i tvt'\NACER'S FDCl:S

114

1.20' Casal = q:.1I_.amHilid ~11 ilJ~ ~ ;J;.A~.:~JI~:IJ~'H& ' ,~TIJJM .Itlmifjit

122. ease2: ...._.tI~- ~ .~

IDlIIJ'D~fI' JW'"I;'.rd:lI11l-_1

: - -1& -L" ~.~~_ 4m!i,m:.jl=in~f£illli:E . .. ···-SiJA E-~~

. fttlblltJHlfHW' :a~61~

1101 fj~,.A.tm /

~:tilj (Am'way)*:~II1' fi'iliil,a .~.

,i&,JI'" . ' ,fIiI_._,_IM,

BY.: 11' I (-~ ~Ji ErtJk12;rJJ) I ) 10'510

~re~a~mJ~D-mB'~~ ••• ~

,*,:sr1l- I (25 - 'im ~~.m.1:J ~ fait ~:J;-.rno~) IOS2

7.l!c'·', .•• fl'Jl.~'tv

NO' 6···-·~·

li11~111 g, ElIH~ I '., . ,. .......•• ••

~ ..... 1(!0. I;J .... _. __

, •• I&M!.rql'Q~I.,iT.BIJ .lIe ~K jIt th. iI! " ;t fi MmiJi BI

I"';., .•. - 1m. C:!llJ:" ,

lIB .. If" !f:&~I_

ft ~~~2 w® ' 'R.~- _, •

j!jf,9 ,:

~~ql! COlUtvtN

014 1:t~ 'w' I We are' the bestl

016 ~~mi 1.ti!i:1J, *,

0.8 ~r;jH~vs.:(£lt~At; I m!~~,=i!

,0'201 ,_~ I SlI' rJlI,el£ififl : .1iI.'~il~'1i,

024 _': ~. I f.A'M'l1~ F Ie II J I' !ll5¥Im1!? 1026 **&1;.~ I ,.R± -leg rmtt.i• J

- -

r~l~ VIEWPOINT

~_- -

100 tJIJ:@tfti::tJ - I fljrlit;j'lfll' 'iiJiiEUiilM;* 7 102 :ll: Hi,raJ I ~ifio,." fli:i¥m. ~ lJiiHI

Chill' frlI,e:ath ;& Dan Heath

- - -

t[ HJ a·t~ VVORKI NC TllPS

036 §~WJ!UH~ / (iiJ.t,-_f!4:$ii,ftIJ' gU~ __ ,:gM~"1'R"~, fTlnlifJ

0138 fJJ:'~rt 1:_Itlf.I" :1~;1l11 •• rgm!,J I~tJ3JiIlJ

0'40 tilj ~& 11"iE:.'Mti~"e-mai[tll.:-_R3~'M

043 tijfjfl I 3fl!1lfB1'm:tlPp,· ta,i,ftiUlfi Ii ~RJ iijimll

-

1"- r,[jf AFTER \VUHK

1501

~,~~IJIIIII I tlH:"i1ll

M e'e'tiin',g 11iD,. nute!s.X .• IIE,:lIlOfl'.:a

152, ft~~ 'JI~~

DTS*~~I~] flIU!i! #~J!G

ff~'II*1a i. IJIIUI B,fF.UwfiiiiJ .~

154

nstHU .I

.miA~ ,~'fli]~fl.~ ~PAm x _ m!1i

•• EJi8ig'''~1I1 'iI:'~i i'.1e

158

The Moment in My Life I mtl i~;lii ~i~~a

--i!~ } •• 12, Itrg.

*¥,t~rn HTTP://QMAG.ORG m1:#r~

fI_A~Ji1if"801l~~J:aI fl1201l~J..~J: 'D

_1*Ei·ft ... :

... : 200a • •• IJ.IRII : 2. · •• II,:$: : .Ji!tSFj$ •• *8

· w*: .1-ea~1+O.39%g{l3f1J~1.5%) "1J1-12f1U~I+O.'64%&(Elm.1.75'%)" .2~IaI+O.99%m(ElJiU.2.10%,)·1 *fi~iSlil.'~m' •• h.~1.( •• I) • ... 0 (* •• "J ••• fI.A.I.i.~nfl~~a]) 0

• ..... "' ••• : 1,100--3j3OQjt;

· alPltJ:i5fl* : 2 06°/o...._2.01 DID

I.t! (1)*,. .... .:£.ia·~*mli:E ..... '*2..~1ft .'.;PJ:-lttSl' 1lJ.~tl~:I 'U;l2lmft

H2.dillif! a .Ii __ !I!J$ •• tZ:ff.s§,.mijiXllEU.~iJI~}l~,il' " f*miWmJf'~1 II

(2)"~.ii~.~WMl1a'J~ g

(3)* •• Ji~a:St*;ztt •• 1fJ8~ 98~9~ 108 II

(4) -

r,~ Elc~n'f:e' ~ * J ,~Pi IiJl ~I,", ~'!1'1~ ~mlft:~lj]IA±'~bal'~ r ~ ii,~ f@1i11J ElI@ J ~ ~ .m1.i 1M ~JII~Ull Q (Jft ~ "f :IJ:.'~ ~~~ D ' WI -t i'tf,t) P:56

'. ' 11'31 "=-9 F'il: ~ '-!'tii:!ii ~.~ 1cP.' "'i~ ~'~

• ~ J !Ii; ~ 61 fi~e ~,Pi I~"J I'~ fnJlI."1'3E,

~fJ'~tI ~ E~o (!~.I 1i 13 ,,~,tt

tI~ A · *4 ~~ ~ iti ii ~ *rJ~' ~ I. 1t~) P:65

8' @II A Jenuaryaorc

Ellal ~'i!ij 1 '~' ....... JM\I ~ t;t;!1.~ tr iI II E!911f!ii I!:IJ q I~I r.JX A ~ Tf ""f_ ",,_, .. , .

ill j ~lb:aJ,IIC1B9,m ,f3l: J 0 (~fflf

it f~ itt ffoJ'.J ' if) ~ a m tJ 7t ~ ) P.816

• 'i ill ii.~ ,19;: ' gm, ~ lr!:l~ lr fi'f~ OJ ,8I18n'm~;1 ?',J ~.fi'~~, '.' ~.:fj • ~~ ili!lI7J,~t.1! ~ ({t ~ Q fr · ~~~n: ~ Jalt) P:'90

tgo (4t~.a.f]o/r' -$lJ!!,:k37 r~) P,94

fi!tt~,~~,.*,@ H.A,1Jt7 ~1t

~.:aii'_~.~ • A' ,~.~ 'I' ~Tiiffiia./r!t

,r£*t.lI~ "7' lI,R'!' .' ,~I" ~J _ I~;li!. ~ ¥':f,~ I~I~

S(M~IjIP;~~ ~ (,;jt ~ :t;t . U:. ij{

* .£ ;ti. 'r~ ! ) PJ091

*~~EB HTTP://QMAG.ORG m1*rF~

00 @I BfHHl

· j.iJini~9~Unlx . IleMir~OO~ ",15/0SI}ilinu:o:. ERP/CRM ~tJl _~lfiill

· 'iN~iti5j~ff-ll iI~lit· ::t~~ ri

· mjl~ne,gyScC3lemtiJlI "~m.W695!!J· J;J.j1j!fflfm~j[f, - mWijE' J1 fillmmlmJJJJH

• UlmFowerVM 2 ftmt;l' • CJ' U~l1ll H:JT' m li~~!lP.ilfti~.[ I ,l

P6-550 (POWEWR 6 3.50 • 2 12GB R'AM ~2 J 15000RPM SAS 72G H DD-2 I AIX5_3)

P5

,I¥- ";1. -hsstcQm

{:in :: ~..tj Ilitgl5F;ta; )5 WI~: mJE3~-e;g2(llo/2/288J1

*n~EB HTTP://QMAG.ORG m1~rtt!

atiU .. ;fiiJ**M (Jliim CoUins,) 'f£ «~ jlJA +», t=Pm,w G $fM~afA1ii'~.~ Ji'~a~ •• ,-.54'~.:ag.ltll ~I •• J:1lt-i'J~fltttJ.~,tJ CI 4'.WI,JIJ"}, II is ~~lJfmarCJ~~:U! ~m ~'~(MilJBflll ft~ gJLm~jtagi! •• 5& II Pf}82 <* ._itt ~~I:t:ll ftmAJJJ 'i'lt)1!U fJl •• J >

fllglm:Uffa;~;I.s~'.'IJii.: e- §.~ iiJ[$J7lEB:~.e 1=1 EItI,.~~. ' •• "' § IGJf.~B1t ~. ,'I]. I' J1 . ,~JJ1fl,' 1lm'1l

~ I "milll~l§tfll!ft"iJ ' !rl~E" 'jJ

~ II P.l' 'I (Ir j nt~ J flT )

10 ~A. January' 2;01.0

id " *ttU (Paul :5toltt " P1ftltli 'I m ~,m~.~.lf-Jgl:b '~ ~AQ¥ftigJijltJ...'

R,ID8ii~1!ti ~ .r§iI~. ~ aUJ ' ,:I'!,f:I1lY1elW~ag1j~ I) AQtt!I:-mp1M -!iJlfaJ!.&aI99II,A I liJ ~1m*lai.fi lf~iif.Jln5lII lWllSI2*1fi'IB'tJ}B1J la~lmi:1iJ "l§mfGWmllM 0' !?07 (m~~1!t ~iQ,* • 4~~t6tJ**)

,_.~ I' ~fm.A.tFJJlJlD I ~r SII.fiiHjilmI G _'A.,~. ' ~11IJB9ft ,6I,f~ I .JHi~.all.e9fIfi~.11!tU~$9. :&nmEtt 0 P.oIZO C\.§ . 00 .. ~~' : lJS..tt'tHt>

1l.).jINIPE (non-pra(:tidnlg entities) Q :sm' Ii~~'~: . :fg' \ ~1.tIl*st§~&L,a~ii1':~ " If ,Ij 1Jlt:Jlil~mll'l~D.'IJ* ~~~BE8i!iiJt ft!l11'~!1i·I, • lfiji2qim~'MiI~ G'.'IJ>mti5i~' flffa~Zn'11 t tlW'$:IDi;it1", . :l!fi,e~ttll.*iI

~.' riait1i$lI!'~ P.liM ( r \t M ~ ~ I J M1Ji)

*~ttffi HTTP://QMAG.ORG m1#r~

_____ ~ _j*~~Ri, 'i~~E8 HTTP://

;ft «~1fs.~ fi;210~.mt1i~ tfJl" » -I .•• ~M -.~ ~. ,; r 1tr\l1i ~~ A~ia I ~:9JIa'9 lSI 'JFtE~ .• tt{&]\,~ M m 7 J f~"EiJfrn~f4~II~~J" ~~~~If\.tffi~ ,r~ :tjJ~~f-.J7~~' J' M-1I.,-;j!~ rt'tw~1ft .' ~~ Jl.fjJ .. ::t=~ ~ ~ f'FV~I$· ~~1J~ (Tina Seelig) ~~li1m,' r!AM.R~~~jfije II f$.~~J'M I r3c ~~~~~*.1~R~~tiW.M~W~8~~ ~ ~ J ~ ~£ ~ {~Jfi:iJ1m~~IH! .' tl11J*~\fi Rt~IUSl~

.".*®.~;~.=~d.T~ •• ~~~*~ tm~tJ.~1i~~~~ 0 ,sJfJU$~!J;f&D!. ' ~fI~~j~ ttl~~. ,;trm~m~I~~~~ I il;t.~JmLtJ M:ti1 ~~-'im'~. a

~X.R~~!§IJ~-* -: «~;R:JiitEHE) ;"- -.Ig:.t)E

~-tWJfjm • ~ rR]'-'1~$: rEf~A1±~lrOO~~~ ~~~·W~ •• ~ •• ea~~.O~fti~.~ ~ ~ , ~ rffl ~ Mfii 0 J ~. 8 tJti~ 1m flJt~;R:. 7T ' X ~ ~.H(~' - 'jJ5ti~~ffiI r ~.®J · m8~:m:~~' f'F§Pfi ~EF9: r.§1t1~~'~--'J·!&I rD~"lt~~J ;t;§B:!5-@aB~]m

ff; rro rE~~ ~1CifiHl:~Am~,~ 'Ifft«~~${~ ~m~I*~J It

_~IiJ'=¥ I' f~,?ti~~AiP]~~ i rm'§AA~~::r:~ .~M-' *~~lJJRt43it~~~·lj] .' :g~~A*~' rJ! f)t )~~I! JttJ;1] " JI ~ iii ~ J;b ~I A;Jt . ; , m-fi.:'P' " ~~,

~)i :m~~{*$1 1't!!irtR£fR~~·f12·t.;:?\~!a c~~ Ti \ fflIg~~~;O.*~* 0

~ Jl.]'tB~1it w-.~ $t;:~ D ~~H&IJ m,· r JitJjJ &9 rm

.~~OO~.-.~~·~. ~"' •• m.m ~ D J 1iffj.:'.J. I' geJ}JlIl')~;tlA~91iWAt§4tfi I ~~~

~~~~ .. £~IEmUi!t~ ,~;r:~~ftA 0

t!;!:J:.oo-:~~~{It{tmijt{* iI,~·:roltf'g ~~ftin~ · 118·~ 7Md~~ADw~a~ " •• Y~~~.E.Q ~W~W ,',1I7Q

~ ..

!!J.lttttFISfilM1:G:i'J1

IlllJillq~W:~tf~!)I!~1fi iii~GiliIP •

•.. fi ~ :r1I..~ ~~t~

...._~ lLo.!!'l!.iorl:I.~., ••

lI····A···,,·

." .".

, . .

, 1\ '\ \t 1'111 tI>i hi)

· _ 2~ I-t. 1. }iillII, F,Quncie-r j'ij,;~ fe[-Pengl!-lo. PiJlbiJis;ner

" _I k:atiE!' (Ii:!\in. Ma.naigHng Dj:j"ector

~ Wel'lnl!!' lim •. ~d1itQr fill 'Chief

;E$C J'ohn WGii'lCJjl. cha€:f E,d{to'r~il Goor<iII'iliji:Qr -, Joy Lln,liilfojec,t: rU~tor

..:E_. Yii'l,.g~h5'UliI Wang, Writer <lIt l.a'ir9E! · --l'r1( IIris <::It, E~OI!i!UiVe Depitl'fy :5dltor :;t{B:;:c "(!.I'1In Wen. Miifl"lg!!Ilg Eidttor'

15" _ $lljFen Chen'. M-alfliil911n9 [EditOr __ Alex Hs[eh,. R~po,r~r

~;:r. ililab~th WI.I. R,elport:@r

~ . i~evil1 CIIll~n. Depillt'f M~lli'I~g:ifl!ll1 Editor - , -:it, 'Yolng-Mingl Uu. E:tewtiv,e iEditor

:It. Newman Ho, l)~~ii:'tQ'rQf Pt!otograph(:lF

· ~~ JIV' Hual1g. Art Dfu(!(toii'

"~ ~1lit,pun5l1 L,a,I. S('nior De!>~9rni:'~

. Fay.e Cheri, Selll,IQf D~sign~r liJ'il·- Eva nl• Se:mior D!!signt!'n'" ;';G1!Ii Alisorl, HlsU" Designer ~~~ Ken H~UI, De;si9n~r

* _ . Nic:Q£e 'liee, M,ukeltin9' Mali1~51er

~ .• Jt( EiTell'lI'Ill$ill, As.sHanrt Maj"k:@i~Il' Mamh!llgill,r ~m{! Judy Hi(i;, Mi.!lrketing Assinalnt

Jl:~ W~ter a!: Chang. Pllbll~lJiii"g 51Pe:d~li$t

;~ A'iiiili1e Liu. 1.;!lJrector

£.re:: Di!\I'id WIiiI, PI'Q.I.il:ct Maifliii.!li~r AA!I Li I1Ida, "h~. P,roIec:t Muarger

, 'lr Shu YII Tell'1g, IPli'ojec [ MillI1i;l.tJ~r

*.,c And\!' Un,. P,',rQj~d MOlI1N3ig\er

SJaJi LEang! ZI l(,iltcan':)l, Sides Administr~~iOIil1 iii' II 09381666·816

'rfi5 JI.a!>mlJfl:e ILIIl. Pij'cj~t: DJreua" mrf5f· '¥eronic:a 'ClnoUl, IF'mjea ~na9!1!1i

m'NI Hh;i!l!Q~~n Chaog, p,,,,jec:t Mal~,a.g 1iI,~ Ediwl"

::Ii D,Gmi ShiH, [P'rojed Supeif!!tlsat

X:. fi Violet w.ang. ,ProJ!lCt: CoordinatelY -'$:2 NliiY Ch@'li'1~ Pro~e(t 'OOf'~tHI'JI~oor U Y1 Ung Cf:len. 'mje,,'~ Coordinator

:114 WeHlliilg ri'!.!ill1g, E1cHtO'r trn ,Chl@f ::Eftl$- Belllnl'&1l! WalJ'1igl, Ftiitul"e'IEd1toil"

j! ~ ~ ~O~ ¥iui! nt, Ma,rf>ll.e~l~'5I Dire-c:t'oll'

""' -, Yvonne lIu. Assit'ant Ag'v-enis'il"lg M;:"nage,r

~ Jennifer (hellDg, G'ffice ~nilge,r ·gm. Elli'Illy 'titsUi. AccoJll'ltimg Spe:cia U:'lit 3::$t3i lK~nv W,UI 9', A'~'QolJntingl ,Sp"edal"s:t

.'liB:

.i:~~ - ~~ Re'bea:;!! fh:angt. Serv,i'r:.e Superviso:!'

, .0 ~ Ja1iklrliu, 'us,tamer Seltvk@'

1:ll,1Iii~ 'lIfiiHi~1!ft~1'n 'io!J :~Ui:: t1tm-'i,O'J$1I:i! ,f iU:ii='I~l;lt 3. TeL: (olh,w'06-p FAj(~ (Oil.)J.70d-so95 ht~p:I/'I'IWW)rmn"g~~. (arn,t¥,! .!Ii •••• : (Oi) J,11lIHlkw). FAX: (Q:I.,h,llq..·{;,16.lt E -MiIIll !

~r""J~®l'Itafll.t9'1:r~bd~.cG.m.tw •• t • i::1'I !il!1i:a 6i~ ~ ~ ~

D~ · •• '.,:'191:l6i65. ,~'S.e8:ftit(lQ)*,'IIJ E1.: HlWJ (fl.

fl.-0m. .0:: ~1t!tf t& ~!1!11 ~. ,,e,p,;, ~. ( :R';ttfi f!

if)' . -n1J1 .jtdl!,~,.e '::l:~ (oi:l:;16~1'1f1" ,.D.iIIlilllIJt!E1Li (oii}:l.930·3B'9 :iII"'.:.! _1f:. .t . It'ft. Q!lJ/i!.* •• ~: flOCl"lIilO·C19,SQ .• 1:.': NUlOO •• '. ~lllO

~:E!A January ,2010

. Mt~ .*'~: •• ~I' *-Rjl.,~*l~f~.~D. *¥,t~rn HTTP://QMAG.ORG m1;#r~

..... ,.,,. "',,,

1±~ fI~~

1+ . lS!l!lfOt1Ei{B~~m a~? ft~m!~ 1@ fitIRDJ99i~ Ii IA ? 1t1!:Ji(~iF fi=iNt1'atJ!~ 1fj ~fi ?

iffli'~IJM;:1im:~ ? 1+ mHi]1~fiifi~l¥J· rH.? l' m!~1Qt1ifl~a9~JI. ? ,1+" 1m rE-;'t'-ti:fH!tta9l1trf ?

r

J

iii •• !illlfii •••... -' .. ".".., .. ~.111 .... ~~ ..... 10. II.'

~fjjC~i!f'_flllt ~ 2,010/2/3~4 a,~t

'lc" ,-~, ~1~1'~i • ~~Hitl J.E_,t1.i t' m~Ji~' 1§IJm~ffij. l'~~~~' ;®:e'glmT;"

~~~~~ilM: · ftt!\t~~~/J\~ ~1l~ ~ 1tSl~ ~;{~uJ\ ... ~~\ , ~,~

~ta7f'm, ImLl:tm~tt~ -~gijjfBm ~~g(~~; i;tEElJ{~ rljtp.:*: ~ I JBi1't~$t.J 0 ttEf'ii>z:"- 51i" ~Wi · ~~m~ .. !llt\t~~ 0, it.~;;;r: !Ii!" ,.RJ!~ftflrlla~ I' ~~/f'1Ei@ 'I ~1:J-~ I' f'IU~p~Ji\Z i @~ ~tBi(W7tltB9~Jii~BJ(*ilt~ iii rWifJ ,ttG~.~~J"F.Ji~. • I' ~~-'Ij' ~!=! R!J.fjJ:ii~~1t.

'Trn the bestj -

.!ttttfIIAIfF1i*~~'ff" ~' ~c 8"~ , ~~I!ffi:~J(~~ r'W,e are

the bestj > 'tt:m~fta1l 1~tl3~ ~A.;t~:§"'8' ·tt~~~iEiii § :fI _ ~n~ift~:tI ~~]UR 0

IHel§2Et'9~~, i!nt~,.-~,

!6.k ,MiE4 I' -l-R ~ IFFI - - 0 ~ 1:1=. 3.'5~, C:I IT~ 1 ~ Jr!i' "I'R ~ ~ _ ~' n:;, $\" ~..,... J..:;I

2.1!~ti!itlfg , ~M~3.friIHti~ * 'I 3lm:ltl~'~tJ ~ ~~,~'~ •• .-~[jA' ~~"jJ ,~mjl.;'(.ilj Q

~Jtt:p~lft!~ni r iB~it '~ illUtJ~_~ c ~ft~ rW,e are the

11- III

::::T (01

eICD

l(jl-,"""',','

, ,

r~11

BkJ~ti> best, J ~rd){m~m!A' r im~~&3

.~;nmEl2~~~'.!' {l§l~.ti r~, c.£~j!i1:tff~A? J .lJZ5lA ,@]

g:aJ' ~G1!t! 1:ilJ,_ I'Tm1EJ"J.t I' ~::r:~;) ~"""F*it~. ' ~A~ii

tt:;r;: nF FF1±'fiiJ flf1.JI~' I 'ijltfrtlHI! ~ ~Tii ~ 51.t1I,~:m ~it;l\:~ ~ IG,·&

ei1tV5;.t-1' to jJl' ~.Jbf~.~~~"

- ~If'F~" tt~j,;}!I.il;§Ji:)}~ ~}jJ~,Rt~~2j§ ~~~~~Im

~ IU± 18!ZS1 "'JJ1. n fif± ~~ it ti J pjft;( ~ IE ~~. f~U~ ~. pf)lf

ftl rrm the bestj jlJ rWe are the be ~J • t_;'iE-iWA Bht: f 11-P.f!U-1i ", -I.t!t:k:iE:A-. 1: rf.:UJ.~ijiJ: 0

55=.,~ ~I{'f i fX1'~Cl. efglfl'~ ! - ft~ ~61~ 9"fjJ ~ I = ~ g,mw 1ij)Jt/j~ A~ -- i'fIf~' =1'@ilttm, ',; · m= ''ft., ~12~-1i§l~, , ~~1m*iX ij!., fimT~~~ I {at1f[fJ{ ~"' ~ I 1'1= ~~ m 1B"g! .,R ~ !t7f'nli:fa I' :- _ ;( m:if: - Ji au;mt " - -- .~~ '! iig.1J 1'jE,erg~!~ · = , tt1f .mIff_t· ~~H:f7'6JJUx&~

&. _ ~ F.I;:S_ , ~ ffij ~'.B'Hth frB!H~iJ ~ 1t. ~B9~~a

Sft&9 . ,mtra:J!t~ , ~~-~,I t~;t:~~J ; =t\t.rI.Iffr~U31~ ! tJf.~t '-- .• 1t1~! tlt~m rW'e

are the best, ff:~~1trl~~{rt I ~~~I~ ~l8 ~ I 'l;tt'lM7il~'1'm~ 1£Blaij, • itfr'-'Jm~ , -mg~ , ~.![ j.~~WiJit!-X~~jfefjJ 0

~!tt*~§ · ftfiiUm'~~~J)

flJlftJDI 2~iSill~~')k!,~\: .s'IJA'~~M~ " lJ\" iJJ~fift'~H.* I ft·~'mttr~]A

~~{t~Jj~ ; E,I~A'(~tg~~1 I ftRIW: 1E.~Jl=a'9!1tt fjI'm the best, jij'

fat~j!tif <;l "I'm the Ibe:st..l1.t/J\ IrWe air-Ie: the: bestj '~5±:tE:-ilA~

l£ft ~"t!J ~ ~ c Ii~:f: 11T:tt!~.· ;E{+!lR · i:Jg,~:1EA-st_eFJJt~, ~

~ ~~ o/J

*~~E8 HTTP://QMAG.ORG m1*rF~

"rf6i'

II~

~! Wi! 'I' JjD: il tit JII: ~ : QIJ jfr • ~ If Wi J!!1k ~ ~~J:t 1k~? r CEO Itff!~ (rq 'ff m ~ i.: ~ n~ Sr ~ w. j!I! :lI$IJ 0J afS '. j IIjIJif1'rt!lHtUCEOU\j-=~ r Efl i!! 11/ r.l!i · n: 1 0 f~ il! ~U I1i H9A.. n t39~~~;;

De.if \ cnnie.

4!.iL rr.. : ,it ~ .. *rtk' '~LfWi~Jl~ A. ,f: . iJ!1 j~'i5,r~ J $ -:f·r' ~

lulm

Dear .lulla,

~~'~ - 'It:ft~iiJ,Vl.1W e ~ ,~r .1:1: (~1n:IBti~» M~I~.IiG I11= ' m~.~MWt.:t1tI¥J"~~' 'JX ~3jl.£M;u,*@I±\.+~ r~ ;ij!tt IIBtn!§? ! J ttJ II c ~;J. tt 1 «E .~Mjf=iJJRt1\~iH ' ~~lflll = ., 1i:£F:Ef.ll~r.m n jfrF~~fMi~,* 'IJIJ~JWf j);tl0f~H!~" Jan" ~ AftfMI¥g~)! 0

~B~I~ i ifj7'J1ifiB9i!im~~ ,.JWa9~tI ~ ft(Mlm'rm~giil~;t.jIjJ

r~~ (cloud computillill,g) J '. r~, _cflSlI (smart grid) J ~* r alll.El".. . a9£' ~ir'~~fm, ~$ittm~~~-1IJ Q

~~m·1 tt1M •• -~

fFacebookfilt1'**J ~; .. m ' I.l~m:ti r 'I ~I ~R!1!~~I[g .. 1i_+£lEf.JI1E.~JI A.' "ftij*mH&~ ~r.=~ +~~i~*fi7}*~fltrf ~:~B9IT~IJ!Q

it~·~ *~ til! A ~ $Ji: m.·. jJi tt,M~I!~i"A11@;, J!JBBJ: :ilJ Wi 0 !BUrB " f!. Im;,,; ~~ if i ~fiitm:~ll

~'m?

itflMIII~ ¥JJif ~ it ~~'§I. ~

19 f~Bl:JC i7i!.9"g. " fi Am IH# * 51;l~JJifi(t;]~~,· ,~),j2~.~:lL

iia9tt~~~, . =~, lIflJ!~. tm~.t:J~eIl~ l' ~jjj~~~Hl .~ ~~~ ~ -00 )Z •• ~.~ ~ ~J.aJ:.~jlTerg~.tJ ",

pt '" jlJ iTBtPF~,Iti'J ~ ~ ~5 .,i\ I¥=J i3(1 ffij ~4¥- 111~ •• ~ lEi 2 a'9 ~ ~I) ~ i!M " TIt! 13..~ if ~ *~~~IU6~~~ ~

'& (tP&G) tI~21 t!t'!t:iJl0 !tF" i!j{¥, ~ljJ ~':iE. ~ ~~~IJ$P""F' cIEOat~J'I1:1I (,A.,G. Laney) 'I pj

r JJ1jJt~. :fig. J ' . I ~~~.

,(i_CEOatJ~' @ t£~1~~JIT~m=

f'1h ~ W-£ENl-MtiID".!lib ~ EI --.toe Tn. :,~·l·'v~'<.I-l:tg:l'~~~" fj'")'h;rE . /mo:

*mti:~.?t$1i1f ' ilfTliJIT " Wti'tm • M~.Im~1fi= 'ffitH:i !OIBt.~li\&1E· i&.~Jlii.~" Q 11<. ~ ~liljM~;jI~.MI~fiJF 'I ,.WI

r~~~tm'J ~ii~ g ji~~I~iT~ ii~ i ". 20t!!~.*-~1t&tl:*, r j£~. m:*"~~1]t~atlliB9.~ Q lA~!: :oo-.::f::l~Jm ~ * 69' 11 .

Q;(£J:fffJJm ~ ~nl'~ff9jIKIPII :

50% ~i~ lff~* § ~-IJ 111--:ntj. i$rfJ B-i'F a

~ 5t I[§I ji ,M a3~~' !t.f.l l.ms.Itl~~;gff£~,~~i-~~ :

r C EO Iift~ B9 i!$f , it~ mf l'hff~ lIm1:0f'qrus (Linking the outside to the ~nside) Q J ftl!::r:f8,~j~J~ 2 f.J il ~hIJiJ!~'{lm, J! ,- J! (f;J~ l' ~ ill 1iiJ'fl.O ~~H~.fj~ M ~ 4'- B $9~ .J! I 1tSl~ ~ ,@J~jJl~~

~~T-~~~~m.~ II ~,I ~"I:IIl9~

.if6JJ.m*fI

W'e:nnie -

4' ,'~EB HTTP://QMAG.ORG m1:#r~

L_ ~

JanU~l.010

w w W • L; Y EJ t::: II U ,ct 11,1 • l.. U III t l '01'01' i

. •

, ..

Ii. .. ,.,

. . . . . .

"\ - ... ' .. "!!;

.. ..

',," ...... ,

'!II;; '!:II

- ~

" ,

,

'" ~

'# «"

~ ,iI!'

_ - . . - Cy6eroam'C~_25ia,

CR25ia CR35ia ~ Hi .w 8'

Cyoeroam CR25j8l!PlCR35Ia~ ·1.&$d'~fE:~m~~t .::r:: l~#t§l9jffiltt~, tBfiJ'B' IJ \~:tt: ,~~I.g.lf9:!J~ ~ c ttt"~ · '~JliflltM£m CR25ia • CR35ia :t@m~~~m;~~ ;~B~~~' =t\mJJ*B~:St~*32¥·4.s.m· IPS" ffn- W:UTMI!U:~ j!iiitl11.5,~ 2{g (I Cyberoam rllD~H.J *9U~fm1~tHij~89!~HfL8~OO . seJ89fij~ '" ~""~j§J~~ 9!!i\~ II

CR25ia~CR35iatifit~ifjj~e!J~fi W~~EI9~1Jtm~~~ I mj5tjj~IJm* tm~r!t ~ &t. - 'm· '. (SSt VPNfiIP8ec) 'IDS. is" PJj±rlJ&jp#~ - m .. IPS .. (.7g:g~' '!m:l:~ II" £Im~ - g~ D ~@I3q}.tJ.HCvbemamffiJcp~m~Ji5- CP~lI' ~liA~iti' ;}~UIS9 ,~. ~Il *.EI.:i;~P3gu~ · -H--', 9~i!l 0

Cyberoam'

UnlAed Threat Manillemet'llt

-·~M~JWlfil11-~~iiJIlII~ ~ 'm! fij.-·(ll~ n ij f!":l5I!lft{Jm~il!\~~m ~tJ?~r!l 0 **{~1ftW · ~ 1i!EI-r m¥~~I*rljm£8i~ · tB.flnJ~~f:£ *~lnJ~tto

_ 15Il9~'§Fi!¥!T'-+~:£f" ±: ~: tp Yrffll~ Ii=' ~ ~ EI jI n~·.J. .ma;~.~~! ~tettI~YJfilfi *1£n:i~m:il~' itBtt.~~.~ p • _ ~ ,fi:m )dB:ft!, ifEH'±: ttl [¥J~ I'm

hS' ~1~Wlti~ttH.I.1fmifi ' :H~1Ji~~~p!SJ~o

~J::~J1H8t~iIlSl~ a.§f~ $R.~T (Bear Steams Bank) '§'15 il~' ~J5j(~'IRJit . !m~t" ~~ ftNiB9tplii~n¥~p-,;A:* ' '$~~&J~iijJJJ '·-3R.-t{.imft~ 1'D:OOm;t:~ I m~d~~~~' 0

=~1lt!1,¥E.tt~·~"A ~l1T·~tI ~ _ 7c~ 'II ~'lli~liJttp:(f.~jJ

ttH~JJi1.li$PBit&lJt '1±ltitlfr:' !!f:~mrtJ!miif~J;5~SJM" ~ tl:H~"Jil500' {,§,~tBT~tm .. ~" {!&

tpiB~~~II~~::'''·.)':I~ . ;-;;t}:~JJ',,*"RB • ~ Ui!t~~J~~,;s::~,I:r!l1 .>J:<..J?.J.;jI"F3I'A IJ'P.

."Ib~'~.~~500~n.l-)l.J::~~ tm¥l '.~.1ft2'OO'.._300~7CIt'gtP1!f 1Ji=f:i1i&tll £tlt.~mmrlij ~~ "f$~* 0 ~~mti ;, 1tB*Mll±~ 5t'-;;j ± \j:& Ern ii !ltr. (iffl' ~ 13 ~ ~ ~H$16 t ±l5!~' 'it' iB~rlifflft I¥J~~tti " .im~~.~:;rr::~ , ~ ~~it~.ff}J~~

2009~ 12'F.l B/r~J+ Q2;f!-.ffi

ffii (Copenhagen Ctlrnate Confere nc e 'i J! ~ _ . {mJt~Mb ~ ~t ttm-tF Q .~e~g%JllnJ~ tfJ [II ~ ,IZ. r~' It. ~ rp~ Ii fl· H, .!li ~ f {8i~iRra~~.~;!t .. 0 ~lli.if5:

ttffi HTTP://QMAG.ORG m1#r~

riJ'f!r'~~ I ,ff •• ~*Mi 8~~ ~mJ::Hti~JSm~Jlru9~,~1m j ~ ~ 1± ifi::J;> ijUJ~ :lldrtJJ!>Jtl'7 " ~ mlll9kJI.fjR&'.~~-3V~~~H .If 'I 1m B&I;fI: -tit ~I . B'31t:p II J! ~,$fltl ~ :Il,Wi~n~ fJI~!l* · ~~. *~l(r:iI6&'g.tf=1'~ tJJ~ ~~Jtt*;ftlAI.~~ ifij ~~ ~liIT '~~f~'~ 'I If.S~lltSlJlt it¥- c

fmiS-iftt ! lm5t~.i'~/f=iX ml~~~ *",U~:&'l~I~ .** R:t±* "~=FI~if' m1±~~tt 1tb~~1~ ~ ~j)1{t.!& '12F.1~ll ~ ~ftJlUJi{ * ' ~ ~j[fi: ~JI! tEii G~m)I;: ~-@] ftei±12FJ ~~

~ ~&~B~'~i~J,2010~5F.l' ,i§ mf4m*~fip · tmIH~~i!J*~ fit · ~k)l,m~tEJ~i_i @~EJI~ _ : ~

{ti!JJl1±, 'oIt\~'~ ,~~~ff1~ :a.~ Jc ,!-;.( liZJI jE £F1t 'I •• I A~I~~~1-\ ~ ·..~tp'll~~ ~ :,**ff 'IA~*~i'Mii"W<l 1m),!!' mB§f4!i~m~1Btt*jJ~ Ii: ' Sit~1lf1~;fCI~,j{~fl~"* all " ,utWff '~Jii*1JI~ ~ s,I1.J*~~Om Q

* ~ £ ll.ltt'9 -1I1:1Jt ffl' fi {~ 11 m -Bdt· __ .t; ftI :- ;m _ . 2Hi ! ~

.t'Ij~~tfi ~lfi ,J\m!IIl .. q;!l :I1itm-m;§!*J::.I01g Q ~frrftE~ 1iI&~J . tf£*3iB~,.t±'""F-fmJ'J! 11: ~ mJ ijftJJ" " ,IUIt jl;llg~ j] ;to #1ft ~ fl~ · & ffiB~ ~ $IJ & f.(gf[l * - ~ @nt·~ -f~~~iIl!:F.i j ~.iIEi~ ~£1:i;f~m[llW9. 0

~ eEl 'k ,~ r+. i-~ M1 =tliI~lL ~ Y

.~ ~ r- .... I 'II! - ).U:.ir:r:l4rtJt :M:~ ~~~.~ = 1I1~

Grid10w .,J:,'j:.}~ IJIIZ t:l ~IBiill~1 ,510101 AEYSJ •• ,)!ilb~~ Ii 5,0'001 A DDI ?

1E~,~tttW t[J' " IfiJ ~~'A/1'n.'~HIl1f f± 1~ m * fl 1n' l-Ri &1 ~ ~ · Ifl] li: * ' 1i~~ ~ n'i. n~ ,~ ff.fi ty'l a 1E*/.'~!UtffM~Jit:n'.J,~~~ • ttitl1mlifl!n~f~ rflU'I~" ft\!Jn1i A~*lijMHt~t§1~. hnt;!1r~1l *~V.ij9~~~fat~A~*~f'o

il..~,g~~.iI::: al,ft.:. g j&~.1ik~.* Beta~VHsmil;~*& <> Bf~~tm.~1EBetalf¥g ~1. §1P:'VHS '! i8"$iIi J:. ViH Sjlji f& rfJl ~tR

~ ~ im~~ . ~'.'. I: J:IJ- -J~.:f§? (a'eta lJUUf.HI::Iii fait it:ij! ,It iP Jt: )

,2' .• "*'lBfl: : •••• II .§sf'+ CW'ikipedia) I~~tfilii~ «*~Ei~~ ,» ~{i.m!pUI.' tEl~*ai:RJP1~.' '. ~~ttJ!~ · JSJT.I.;{~,tB:m$:W I! 3.fI'ff:;~Ut!~ Ilitflff.,mi7f. (Yahoo]) ~ ~~~~i:iJ'ttji~B*~~~~ i' i,8fljl.AIB ;(±ftm..tfl,~ ! mj)lft~1±.m".~ . $IJ c

4.JlIMe:n.B:1! ::JJM,jtIPlIl F.acebook~'ti ~'_..ft "~1~~'~~~ ',if}ffj. iIB~~j;'A WttJtOO' ~J~H%!~flIt&" 1:t.f5t~. i Pff~tt J:F.acebook Q

~"., .•.. ~

~

~

I H

~

*~' ~13' "9'~~B'" 11"'1'-

", "--"--- - =-", _~"i,' "" "-' ,.'1'

",17, _, - IB' ,,' ' __ , 'I.' , "'" '" "',~" " -,

_. ' IIJIlf'±rrdl·. .~. I . 11 ..•... ••··· . 1=1.. - -

-11-' m ftM IS ~ e; ~ ~ Sf " ~ mt. 1±,~!u 'F ta ~ 5'~ :00 tt J (n e It W' 0 r k externality) ;, ~fti1E~EftlH~.~iBI~** 5i~j£~~~~'/~;gjJI¥-J1~: , '~'-ofi r ESP\) ffij 9~ J (l ns i de O'I~ t" 6't.J m 181 ifill. II @ft~i ~ " 1± ~!&t!l W. u:p.' • $l~ tEa m rfHfSil~ ji J± ~ ;(:E~~ f.J~~.1t;m~ , ~-5 r rE7HfiiJ5li;]lJ (outside in ) ,~.miHa "

~.~~~~~.~~Mm.'§~M~ ~ ,·1t:,~7.\tQ:"1I~~f1~*:& 'I ~1R'"~{lt pg :ff t-f< iU\ ft~ jJ • 1± 1±. '. Jtt ~~ . .m ~ ~ 1¥9 ~A JJ G~ J:t~Je\ ijgj] ft/ft .;:$ ~+tf ~f*-J ~ ~ ~ 'I HiE:IIJ:-f!JJL~~1f-' m~1 raIJ~~J ~! x •• a~~~m&~~.#~ •• ;xe ~.~ft~~.*~~~~~ I·~.d ~~q~-~.~~,& •••••• ~.

~.1i~f~ ,,~~~t:]ta,'G\~jJ~~k 1£, II J~~.' tiPt!:!*~~§fNtfti.:)({ta'9 ;,1t~ ~:tf'JUJtfmlt. '!I,

ii~Jf!tfEr5J~jI~}E,' ,~W~ 0 f&ffij "lit:E51M •• ~O •• t~~.~. ~.ftff •• :at! j m tj'1±~[j!11i!="- qa. ftf RAt::,ttittt ~ ~~ ~ Il ;(£~111 r5'W~J mm~ltit~~ i ~~~~p1Eit;rF;§;.'J~=e,t1 :

2:0 m!flA Janua,iry 2010

*~t-6EB HTTP://QMAG.ORG t~1itr~

.!D,' in"PC 1§P'C~~1 '. "{§fm~~, l' ~ 1~~~~PC~~~:it~~ u\~tt.Mac)jue .-~:~! ~Jfj)J,1%{@mpCo

'Ei$lJl,g, •• =.,ItR:,II: 0, Office~lI3t JmI~2007RmJ' itJ~)J:Jil'~2003Jtli,tIJII~ ~ ~.*a1@ •• M~.ft~ •••• m Ottk,s 2'007~~e'g! 1F~,IUlmU1tfT~ i

J!tit~~~5IT~a lt~~~~!ZSI' ~2a07ni~ J.1Ji~.g!, rm~1i,Al312007'Hi8"g.Am~""""iE.

I ft~~miT~aI 0

~ ~}~:lll\l~ij_*Bf1j ,., 1~~uR:FredmIUlnl[d, M,olililk,

'* ¥~U$iI_l~iI~!Ii i±\ I.' ' I 'tJl.g2ooi9IfFmM.vp~iI,A:]J- ~1rt1 fr9~D1RJ Jilmw*,7J1 -

W.~._~~~.~~ •• ~'M.~~~.~.,~~a_w_o

12.22 (=) 19: 00-",21 : 3.0

lth-IM. .. ~+~m1Il.)~lz;;:_,

1.2.:2'9 (=) 1i91: 00 ....... 21 : :30

,20110.1.5, (=) 19: 0.0 ....... 21 : 30

)!BitkFJi : i!J1\ -J! ... r:p ,t\iJ~1irii(-2t:i~m.M1I~imfi855JJiB11) 5!1b.,:t Ii::td: : http://'WWW,,manage rtod ay. com ".i.w:led mf2009mvp·foru m.lh~m I

1i.~ i&'~ 'i#R:; 02-27070651':fi,tl22'1./J,J1I

:~!_;t~ ~~~, · ffilllii!l'ij"~ ·:tfm m:1i1ift:Sii:fl.a:,' U" 3.~~ tI~m" ~~1fJ~3;z ~~ t

'II :"1.1 I

@)~JlMJi T9

fI~

3M. '.' .. &,' ,!III, ' __ 11P1l'B

I mll¥fit: a' . Ii!!.; t;OOliffmGl'~ti' ~.tl _f1iAr!p~,~~~/J\,~ 11 " IMA'~~J~[fit!, m~, jjA., "

tl - ?,liA Ifl~U1tliitJU,~~iim . it ~A ~ Ail i!IiWlIii ii ' ~iH£ji 'te 1t ~ 1feA ~tf "

l~. R' :.l~' ~I' -19 A···· ·· .. -:-I··.····-,~

IiZII"'M ' .. J.E5 _ I IOU .. '.' _!iIJIiI N Joe.

~.mM&~m~~R~~.~*.~~

1I~2~Jt 5Z51~ .R~~J1I~!I~iT~. I>

;fl.~ilJ· gfl.~, (lMichaell Katz) :fO"FJI. l[~m (Car[ Shapiro) B'3 m:~, i ~ JItlI~ ~.M •• am.~~~m.~m~R~ uem~ A' .~~ nD I ffii~~jtal -- ~J!'~'I iB J Q r~-Fn:)Ef!:j (Metcalfe's l.aw) £ .- •• ili~.a.~ •• ~.,~.M~ }fj ,A It B".l ~,1J ~ il ig5§:m •• '.' ~ ~9i: (HI a I. R. Varian) m~m rIEIE!I:m~1I J (posltive feedback) tt9W~ '~fjUJJi&~1 ~JHm%f n!<;wDI2i tt~Jl~ j]D I' iffi li. ~ tG~ Ii im iUJ ' mJim.7t ~,~amx; Il.& slj1!~Jnt~t[lA i EtiHmlJI R~IDt*=il1~*~ffl~>t D

·i:\:;f;j~~G~~1f~c~a9~ •. ~g~, r~BJi~,~

ft1e I tt tt~j~J'~ eto~ 1m ~~§} .' iffi~*8 1ft fij Ii. rr,I?~1±li~:i e J it!~ " '~'fr~ ~1.C~lm;l.~'~

(Quaillity lrnprovernent) ~t·· ,.m.~.f±~&b ~!~liWg~~, 0 .m:t± . tt.~~:it·*~lJJJt\A.~ tf!j~.lt~~. (Networkin,g lmprovernent}: - ~ 1±m~~j~-gJ!Jlil~~ ..

22, ~B.lA January 2c010

l1H~lstt~~N~f'g,~rIJ~{@m~eBll- ,~{!ffj ;r~lljt.~5SU rli@.~ J ~ • {am~ft~ft f~iJmBdl~~!" ~ifijCDi§IIj!~1f1~.m.w~D)\o

ieFI=J:mlf *Ern:8.i~JA!: (1) ~ffll{fm ~~ tliir!5 "lBlmib'! fnt~~ii.m*~:ftJ

..0... ~ .. ('1) I+I-b Ji::j:; m$4t_. I"'~I\~ >il!Ql* ~-J:-J..I.,j 'It=:! ffij >J< ~ .,~. I~~ut. m 13 ~ i nlpA$lJ.L/ut"1'" It:!!

.*a.oE.@~~-~.* •• '~ •• ~·~m.~~~.m.~~~D~.' l~I.~{fmlt;'~ , tBEJ~'e-. ii~1mt~~1i •. tfEtl rm.-1'tJ ~~_gs~m]:t. " 0

«:9Ht~1!JI iIfii"F' '" :iE' . ~1J" lt~J rim : •• ~ I ~m~mr~.J •• c •• ~.~~B~. ~~. ~1J ~1'jt~llH~i tf~:5e.·- : ~I i ;Jre ~.~ r ~ = ~it J ~:ftI~ " rti:Fr~[.I8'3:1E - 1&' .. ' e ~J §~

m~*t~- m •• ~~~~~- •• 5 .'Ij~. ' p!f11U)9Hm11~~-~ 'jA~~tt~ W*I$ 'i :fuLg~;~fl~~1im.1;1~~~9Irff~ ttD~~*.~.B ••• ~M.~§~. ;n1±A~ I' =;!t1~1k~~~tn;t~~;mm~fl 9Hfl31'!~~,~ at' it~\~3t#.Jf~~ r (l

• &~rf~' .~fl' {IS ~s%fif(g g~ 'f ml~ tK~~r~'fP~ !

*~~EB HTTP://QMAG.ORG m1:#r~

[Ii- - 'Imllli--~' s··· _ - -.- ·-tF-' 1 .... _i8. * _

:' Ii : - i' c I~: .,,' '.. ,- I V"""; ", " ",

_ ,e" '" - I, ,', r ',' "-> 2,0110 I '_11_, "" ..... ,IB

'YES! DB' ,':9JFm' «afllqi-'e) 61):+ [.~!l5iRS.2~n05J.IJ~" ~*=Ell '] == 1,4,90;l1ll;

- - 0:11' _ITI,,« fIA~'U»6M+ r,_ a ''$' ,],1010.'JI\I' 1:I:*=a ] = lj580~

III}!;."$:" ~f4 Mlt1.iA

Co ~IlI5Jm;_ ~ __ ~ .fI,m;~1T1I

DB ll'flDp D~ ,- UF, n~ ~: 1!m-f:~.J:DViSA DMASTER OKS fl!aM~~i§nw___.._,~~P!I

!I!ii!~A~~: Cffl-F ' : ~ __ ~ ~ _

t1i: (O) 'H} (.Jot3Di.m: __ rr.+m. __ =~It, n.~, mM:Jm, ~M!i5~D20nJ

~lFjm:w: : ~ : 'QfEI-F..tii~-Jl!)

"DfmA D=~~

E-m(lil:_~ ~ ,

q :0*16 Omlfi 0 'i~ift D~~ ,:m;glj;DiIt-~ ~~- Dffilll N 01..:' 'UJ Dmtl I DfU'Al~ DAntl. 0 "A "

D~UD

U. : Cit.. fJ'Wi!

~- ,M: 1~ I:_~ __

.1 •• : J.:

Ullp;6: 13 2,Xft(.&) 11R,~'R1 It ,: 19]3,6665

( -OOA'UI!~I!HI . iA~IJMjjll~,~~~ R. illliJJ:.

baa:

.~.!!:tf liM : (Ol) ~7oa-s242 •• .a., 1IMJbUJf.1Itl:

*~~rn HTTP://QMAG.ORG m1#r~

.JjWJ~]ft::~~~*1:t1lr!ijI,t£: qU~!tM J ? ilI* R~ r mU1~rli J ~iij ?'~Jffi r d~~ ~JJ~fto J l' fj~~£(~~IJJJj '. Iru~t~.1;} l~J.wJUJ a 1'1i fl!ml&mr~' ~·*iWiitf0[J: '0911:iirl:l~~MI" 11 ~~trQF(qA -Jj- •• jJti-rJ1gf5a 0

*&~:09:!~~~~ ~ ~i9i:: ~

5}1 J\ 1It~, ~ tit iiimitl ti.:ltL;)l.t.3::~ 4i1Ttbi .m:its -cJi,;tfla~~ II J ~~~~rmWii.t.t • It, 51ll :S'~ iiii~ tf! = i:IJ • li 3i"fi 1:1=, IT m ~ T .:;r;' ~fiiH&~r~.wd\Di ,- ~~_ rM~~J 0 rm ft1l;t~Ht~~ I" - Iq,~, 3llii1~lrEfJ:9~.IJJMi E -, ~I-m I ~g~trlJllj~~' r*!l¥-a-~_~U mt.I!J

r~~T~J ~,II~~~~I~t~tj1.a~l±l1 · r~~am:iaiJiUr9:9~HA±~iE,' rii:m~ I_I

I~+'" IE,~mb. II ~/J!1f ' , -1;lfJ)I!Q .J

'Ii,::t II r 119111' J 11

2I008£F,aMJiiCizUt, r!entJI -iqj-.p ;'- ,n .. ~litifi rD:.fiJf~PJi J (lnstltute for IPoUcy Studies) ~:ffl'~itm!±l' ti~~r;JJT;k JNiI~i!dEHfl:J,20*!lfjCEO (_fi~) ~"

, .' ~ r ,_ ~.g:M t~~ J (S&-P '. UO Endex)- 500~ '2ka.JCEO~~~;.n (~IOOO.~7t) ~1~37%' 5IffP¥-~m-~ia_t F~I!.J ~M~o

~ftit~~ r~~~ J (fat cat)? «91~.~ ~~,~~ft» JE§~: riiilA: ~jjtl~W. ~ralE.tJc~" &91E,' A· _.1)"'9 J 31:f§.~iSt~aU£ m ; 1±i£ .. ~ tpliff~~t,,;:r:~1itl;JHi~i!5m'±V '. ~.- •• ~~ •• gM: ·.'n~~~ ~ ~ IiIffl~~m.·~:&$J~ ~

~k~~j.~-~*.~ar~~J~ A.' ~,~~m1}15]It.i!§' - ~/F!Sl ~ &~~fl~1I& 8.~~~ .. ff ••• ~*.A~~,~ ftVnrlll~ r!1StI J t(~»,llt1ft4Ittf3i"j£~~ U!~fm ~l ',j ~YtW'ii!1;m~IIJ:if:~Et9 r ~M JI1ffAJ1' r~ ? ~¥ .. : fi'~jji~jftw.z.:ft .. ~~iL~ ? ;t1r~tlQ fp]~HIi-t!lA3~i§~ r ~em J ?,j)j'""F3.mtfl~ 15J{ft:~ ~ ::

1."I!IJ,i11J11iIim: ~:a~ : .itl r {ilAl£~aJ ~pfiifDlf.lil¥J W ? J

2.-mfl':il' •. Ii,IU :, ~1:!f~ $~ r~.~if± 9H'mt~m·~~I'1&? J

3.flt.Jil'lPlfilllj :: ~~~id r lmlAfr116J tP~. r!SI~_ ftg~~~ .. ' JJ?J

.".~ •• ',IlU ';

EEi1r.~',;1*ff' ti~iJ~Ht~~ rjP3.J t'fl.fiCEOW'iii~±' Jt r*f1TJ / 64.f@m~~10% C2n081f-.q:.~~H)O~~7t) 'i JitMt~1 90%~~ r ~~~n}flj J (200 "-'f!-J1)~!j9001lr'

~iE~1ti!fr~~~ttt$U ~±IZSI " 11§l~~~~ ;'\I}fIJ t f}Ji;i;) Im1!lft~CJ~~~m~ · $ J:~D)~~"~~·*iir~~ .. FlU~l[ji&~ CEO~,l'j~~~ffiM13:IfFIrt-J 1B ~~_t W 1i: 'Cij &m it~, ~ & ~ J[ ~ 1iJ{'~ . ::f: ~L.~U 'fflt

rl:fl~,_ '~.J 2009'£Fl 1,)130 emtl:l ,~ (ft:~.t.1lJ3f.tr.?h "IJta .. ,"~~-tmoo-l~oO.:

m¥tL;5't-fitltliiIUI:fl" rfJ~,*B'tJIf'f' 2..'"" f!!.!IlMA..1M· ftrn~* "~660%-80%·Jt~

£~I~ rrnJ'tU181{Mi~*~liH¥9(tiiJ;ffi"l±' iF1J<~ ~tt}t'" '!H~~N"lh*A;"~f;PJi$l&'ifLl:fflJt~")

1&1r~1;~EJ: r n~tM J .!I!£t911~ 'Q

-~~~.-8~~' ~,~~~~~.

~~mzm5'~itli~Wn:fH • @*Mrni1'~~ ~ fI :a~~~jjjH~m ' ft'U~'~ ~lt;~liil~,*,Ftr-m m'e1~*iff (*-f!ttM' !, fffi~~W1}~~~~~ ,~, ,~~:&it~I)flj' ~u:t$ll ~ rn~riJ :M~

1&."

lkt~~, Jfj.~~~~r-J~~fft~ Olfil.Ji.@. ;fi: ~J.@.·ft.w~t.;t ·~J~rifHf,f=.!f.J, t, .' {8*~~ftm

~mm.~~ •••• B.·~~.X.~ aJ§_g' ~.IIJQIj*iJT 'l.~i;n) ,;r;:' ~I!."

.m'.~ •. ·,Jla : ~~ro.A.~·M~a.~.~ •• ~ £!fiI1~Jfl5~ IfFmHl~R ~ I§lJE'fJr {~~* iii) ,@t'" )\8 '.' MJ*J1fil~~iii Ij ~[§Jii

~ ~ Pj;;1' 11, ~ Jib;t;i r rP~ 11 ![Z ~ ~IJ J .?J.j\ ,~j) Hi 1}q]~§1(gl.lli· 9il1~~~ , *tiCPI*E!~~ ~a~I~.~.f~ftM~~.~~ ••

~>5]~m· ~fiAEl"g.~:;tc~~*3tt!' ::f'~t m~{~~:± -~~ .t0~~lJM1mf\JI{'Ffr;tt ~~~.w~.W, ~?-~W~!~ •• ~.M •• ~1.m.~ •••• MM~. ~~~':m~~$it ~ .c)~5~fifiMA7t ~

e.~ §f!1~fl~l'f! 0 J E~$i' ;" RUitBtr'~ ~.a. $.~~~I~.ft~:?}~,-, ~'F-@/F£ rneUtJl '!~jmRJ~~ rg _J III

~-_*m·.eBfi~.n~~~.~ ,- - ~m;; r~~[jJ~'*1 J' fmiMiB/f\~~W ~ rH~mJ ! lZ5l~ftB1r~-mIR~'~JT~ r . I1iJ ~ ~~iT.i~1}!Jl~flUIa9 I>

• :lItJll1.!Ii'~~ :

. Ii 1J2l-~miJlU}~B3£ ! tB:lfi~ r D~tti J IEfgA ~:e; rtlfl~ §B1JDJHt9,f1.tJ J tIP (ft!J~! . rt ~. ~#E-) ~Jt l) f> R3~:1±~JBL.t1Ei r f;3 g~r J jJ J '~WLti£~ r El ae~DJI Er91E~,:a A ~ (IE 0 .' .9t RJ P)Jili.z. ~ r ~iS. J I fm 1r~ z Pfi t;J.

r ~eJ ,~~~ r !3 n~J ffil1r'£ r 1m~ J 0

~lit·, ~~UlffttttA£a~n~WBij , I!;E?~ ~-8~1ij rEl~~J ~ ';;t:JJt: • I' ~~!I~~*E ~:fEa'3' ~nfiij~~Wi~~ rl~~J ? liti~ro:*ftie -!Hm r~e~J ff.J'Jj\~ I ttllAtB~~·l'.R~~ tmEfY~ ·n<£l1iQ~3¥~.QU~' r' !e~J '~T , !1'~~lIJ'! ~Jldt12. &~¥J]ilf1g Q

~=.§ma~~:*.~WN~.·~ ~ ••• ~.·.m.l ~8·.T.fi~ iE ,~~JJWA7t*~.~J:~DR"

*n~ffi HTTP://QMAG.ORG m1trF~

Januarv 2.0'llO ~ftA 2S

jJH.~f~J r~~J I~~f!.~f~~f~~t~~~~· 'ritU! "G ~ ?oS ~ f~ it( ~ Ji!Uf'1 " ~ j'~ j£ ± 1&1 ~ lEi r lit IIJ-J l~il ~ J I'I{ J fYl1 t Jft RJI J I' iE fi'i~ (f{-j ~l:.t ID ' ~JtQ;2J}n [:_h:91}J!J_~a~1· ~~lJ~I:$'~~~*?~~

7"7'_2 01 0 9 iF liB M m.:±l, r ti .,," itll ~ J '1± (Smart Planet) Ityg· .~~. mtEm1l m m'4&&~Jtlff!' tli1!!f;1t~~ :E~~ II

.~ ••• *~.e.'~aM§~** ~~~~~'~m~~J!fi~ a~,tt)RJE

~ (technology determinism) ~~~ .' *±~ .~¥~A •• ~~R~~~Sm~M'~ I l[$IltjMDBi.I~~." '-A~Jiff1"t~]~ fJiP. ~ ~n~" ~~~Im ~ =t-.~ ~tl" m~~~ MS~' m·ft~~ff.,~e,m.&a~ tilii~§21~ , ffijJ3.;§~i13,.5t;;@]~ 0

~iffi! *iff~iI~tr9~~EEI~ti~_'~ 'ffift ~W9Il,,~? -W~D .. ~1!l~ (Karl Marx) M~! r ~ ;l.Ia£J:.~!.6~ -:' ~~J'f±ff£AQ.IR~? J ~lti1i@ .. ifB " _!)iHt~m.:IT&ilJjSJ!l" =tn ~@ .. J!X;gm~~' iHPF;:~r-+tiEf9if~1 'iffl£,~ .,e*~~fi •• a.~.=i~wm~ ._&.m~~~.~'~ ~~ ••••

FiT~ i ;fl". ~ r~m J [§]~~~~ii~I&l' ~&~~~~M~.d~o ••• ~ .• ~ (Henry Ford) ~~J.)~~~m:tt\T~. '! 1m ~~*& •• m§.IA~~§.·Mn* E1Mf4tlft~ "

~m1]t.rf.~ r @M J '~~~,~.~a

~?m ••• ~'.B.~.~.~~· mn~&~ttt~? .f:E2005~~!mW r:,=?,- -~~

n·J (Smart State) a:~~l!mfH.± -- ~

~f!!A January 2.0010

(Queensland) 'm~itir~~~ II

~± r~lr~· '2lilfEl*.tA:Jf~· m;r::~IR

.~~~'~21~Erg~~*· ~rm~~H1iMiJ\ r 11 ~ ~~ J' mir~:t~df.H?!J!i Q *~ .~flot' 551t'@'k~JJVl/F '~iili~*'i~~ib~~OJj:.~~~ ~1-\ttl ~~fift .' - ~~A~~~±' ' 0

m± >-iiJM1fHI~JfiI1I (Brisbane) §1$~

r ~~JJf~i$J 1 2'OOO~jj!.1ii2010~ -*~ 1& ',200'6~)(~1m20216~',!:a~t -. 'I !!bAs ttE/j\~.~, rp'~iIJS;~~I·t1=:iI" ., ·-tWnre~:~'. w tttaJ=iaHa**_· 'g ff~1IJAIJi~"F ' J!±

ii~Xmtl:l FEB± ~fi+.eg2020J ~

.~~5~ ~~.~~>tt.

Zrb~'~!Bj~ ~5sfJkJm'~F3 @. Ii

a~aR&.hft~~~.~§-~.M J:. m:~j1J~" !J.n ~ j1J~}]!Ii;lUiT o~m ~4: LW07-200!-J) Wg r~± .xii:~~~ ~'-'J "~J£7*l,-~ ~"I'- ~~M"~7t~ ~~m~ t!l51 _.*3t:m§}?j7J (f]'~~ • ~1§ hlJ~J':~EYg'iiIT~1I~~~ '. ifj!~fi~ ~A±.~~~'&.*7b~~~~~~ I~riti~~ ~~~!.! ~~·-mIE~J.~o

~~*~~* •••• ~~.r •• ft ~.J ~! lPFm~~ttWR~R:ao-{l1E. ~e~~,~~~,m~~~~~@~,~ alt~~tf~ 8':J'$m! 0

*¥,t~rn HTTP://QMAG.ORG m1:#r~

ICft-~ 'PAil'

ILfJIIii:":"Io'ln~'IIH "l,HJiJJ

. ". r

200g~7F.118 .. ,f;! (Proctor '& Camble) iAfi:!lm,' (AJ:'. llaHey) IEit~ !tfl1'a·,,~ 'i!3 (Robert Mc;DoWlald) ,., m:~ '.~ 172~tt91E' . glf~12i±'M'j~ ' . .l3.it~,~pgf~1H± (I

.~-*:t~ r A:;t#til..t~SEJ ~Ki~J!H~' ~ll~4iil*~ti ~:;;~;g¥ .' ~&Jlj~6fFr=p .' itl2:t'M'~~Jii:t . it~~lt~~~1 ". &~~ 12(N:ll.~l!' ~_ l:1B\~:I3.*A/t:~m 0 ~~at '. 5.Ei!iiJ;Ji~H~1 1947~" .~~tAfi!~;JI~ . :fiSf1z: (Richa.rd D'BUlpre'e) a~· rm ~ii"F.ll;k;W;f{I~. ' m1eJ!I~j£'" ~~!i'b1iJmuft .. J

m L~~~.·m ~~Jm~M~~9~~.~~MAm· iUt~6«1F.1 - .• ~1i!i~~ '!I~~Mfi' m:fO~· 1m::tJ~3111im~ o1m 1M~(r, it~2.i~±~~;}· me ~iU-~I{~I~J·:·,firF ~I~" ..

2008~ ~ _ '.~~tp-UIti*fi1EEfMf~~~t.Ji'fJ5i¥ I ~!lii"~~IEI[" A m~, iii~&"F'1II+~$j]' ~il~.eq" 1~~jJ g~,¢ $fr'~:ttmm

J!9'915 ..... 401ll.itL" .'flIHl1:~P~31U1IUIA;) .1J~,AI¥.lA.!IO ,~.=m:. ·mr;a , tB.fi:f.:~~ "::E~-:ijj.±Tt~ffil'RiI'~llirr " EEl ill::~ .fe, ' m fI ~ijfiti:f1l~t If.], 1ft" U~I." :!&~1!' I . :lfe;}

Hovno BUILD IG'REAT LEADERS

'~. , ~- T·ID···· Ill'·· 'i'S ... " ... , A'" ,- ,-'-

"-- '_ [-.-. 'i .,._ ',Ii " ~'1iiiiiiiI1 -.r-"

,~ rJil ~ I .1. 'II" _ ~ .. 1 '.. '.,,~!i' ull II

- .- - .-~~lfi~'..L~ J'

'--: -- ..§!I..........,-- '-:-~.

''%:', 1-=:1' _~ ',~ '. : I ~/-il"'" :" II.

""'. "',~ .. , ,-- _ _ 'I_ - ,., ...... ,.~.,_

~IIIB:lfim&§" ~i3 (larget) -fgi].i)l rl§~:1b- ',' t'i.t~.P~;'-: J (Expect more" pay less) Bi"JCI'~' .~flI~ • (Wal:-mart:) ~IiIJM 0 mj~..t3it' 'J!! I, ~ --~tI:.;&l •• "iI' • r :$dfi ',1§;, 'J ~~m tI a Slla~~::f'~ •• omll~,&~ ~~~,~~;iJ,~ 1iN~' ~Mg40~tt~JB4tJi!U" 811Emi: fj~ ,'~4'}J!I! ' 1Jt;U~~6JB!!j! -)1~it :f&Cr&~,~Jmllla II

~~,.~, ,m~Ei I . ~~H:M'maff fiIjI·, }j~. ; mi'f · ~~iJ!RiE£5ImJ r. _ -tl1~~};i[ft.J1 "2,009~ ~~ '.~Ef~at· lQi~tBilJ~.· -. CAnn.a SuO ,'~"MJ' mW§I (::mWjft~» (Gosslp IGirt) iSljj!Jt£] " f8.j~~,~.~~itgjji~ CI S : ri:,·', . ~ CO ~11r\m~MllV\ti-~·· t3 g .JI (Anna Sui. Pr,ices to gossip about) ~~Ji:i~lcpfi;jIJ§L~8iJI.~ '/f:ilj201~1t ..

«~ {,tA) (Maln-ie Claire) g~~~ -migcJII" i§~ (Anna, Garcia) QUtErl-J!i.25tmW98M·.it,l:i" m @.... • :#f'JIJ60~jttfJ.~· is,~~,Wjrlt.lElfJi]itmf' r . tnm . ;@~.~ J ~ ~,~ i.fi.i~ _~~.

~

~., . ·~etJ 'rml~Et;t§Im- i 'J<~alt::r:H~ 'lSmt¥tJ!,·' ~{jtJ~jf1la!i1ltJ~. ~ (Mi ..• ~.I f.!i;:f.J

*~ttffi HTTP://QMAG.ORG m1#r~

..

. .;~. _-......,.,

.... """"".

501tt'22'.2:0'1'0~'a9** ' ~fi"S~~DJi~

«E.ILJrop,e.an Bllsjnes5 Review) ~M1t-~50MM:tE2010 ~,?tr :im~mMtk: i~ 0 ~tf:~*,~::fl~W~tifi:~iftUI ii;lm _ I, @'Je rMlI' !it.! (augmented! 'F,eality)" , $ ;c' ,~ .. :w.. • (srnarrgrld) Q

~I~~~ ~~. ~f$ re.g~~ 'it"_ sr~* -:. it~lZ

••• m~.~.~~~~*~~.a- ~ ~W ~X=FmSmU(im _ ,!~~£~ r~_~, - tjJ ~~Jl3fim ~

¥ '- *m~~Sl (NOK~A) e~.!:Jj*El ~Bj,eij~it·.R ~~-'F=J.;' .~i> iJ:~ttJIJ' mMm$X~: m~'}A1l ~~mM&~l~" ;fA ,rt9~- Q

_ mtJ~.~tiij --'-: tl:E;·r-.t_~ · iB ~J#f§~~C9!iil" ffllt .. ", 'A' E.rfflYa~,~: ~,;c - rti6 ' .• lai~ ,+ .. -+ ,'a M;r:~ :: mit~~i3' - 1Il7t1l~ f.J-=Pii!I; m~it 1 I!, ~ ~"

~. ti@ftUffE;iI@tm5JfM! ~ ~$~ii}§ • }l:iU a trn ~ ~ D t~~~~· "riIS~I$*1t£.~' ~W.t\~l~1k :b~l\± !I JJ~ ~*~: ~fji.\ . ~1~8't.J&~·, , ' - ~mjJH

'" ~ -fN:w:tiiiJJ~iiEl3 eJl~ ~~'El2~" jJfiI!M' ,!t iiE "P~1='f9 .1J - ~ t.t - 'j] 0'5Ji¥'J1.iit· ijHsij~ - ~~ ltiIlO em", . ~~ ,,~~U.)

IEtfil$:SlQDSlradlnt, IFahul!oUI»' uiQ.

~iO~

eX,plore mora

lVIii'o, M,O'O'V V~:'9~J

DnIBtIl'ji!.a tt ••• B:Ut II

II B

'7' ,n;I-.~BI" I_U~,Am,'~

-'.j1-

.),,8; _i\Uil~ '~a~JIW !£:_ g, .n1~IBil.~~II-. RJ!ni!~ciI~i~~rlt.

iijfiffB_jg

~Ii~._.ft. g,-adJU!l!i ,~Dlsk:tiGOOOml!.7.trn.'IlBR- - •.. it, Iilm_it8-u.~jjiti~M! . lS.m, .. Ait~JlltBII!JIl!i. iI~ i~'PH~

,~P'B"i.~

~iHi . -." ;~I rMiom~HHJIP.QilJI , ;!l •• MMe, '_ tL-ll!-:tPlf at __

•• !!iIl" Ii~J, "I~~'~

~ it ~ ii www.mic:u.om.,tw

_. ~ ,mt • - I~ jIi!f

*n~ffi HTTP://Q AG.ORG m1#r~

~~fil~3000.fiifB)i~ !~;:t ~~, WJ? «Inc.) .~mw]' Fl'9fi;fif 11Y-J1fij~,~ii~ J 09 blogs you should bookmark right now) '. i m:@lim~i1"~n:g ,A~X · ~~NJ~i!~fi1& e 1;,rFli~J~~~3iUB"Jtmft :

~:iJl: : blog.penelopetrunk.eom

flU J?,: 6~ "h 9"'J B r az en C a ree r i st ' j! it ~ 3 0 ~ ~ "F ~ I!fJ Q[

~ft~~~~~e~~M~~~_~~4'* ~~~~

'U-~~;;Jtf'~1tC1 "L\!.Il'~idlJmfff..l£~!i1 ~sLL.. _,~ I!J'T t.:I;j.~:;e.

5}7}~:~:t!nll i'l.),t rtltf-t~~..1 ,§~fY9~Jfl' fig 1m! JljrJ~!i - II!:f.J1 ' ,~"~~3!:mt~H~. 0:

ill: " ' "":" . J~I I (Guy IKawasaki J

tMiJt: blog.gllykaw,asa,ki.com

fF~ ~ SJ1!a'5J-*~ {(flilllll »(The Re:ali1ty Check) ,( D1J) ; 1tl!-&imff-ii:g~, r AU~.oPJ ~1m~II~t;m~"

:trA A ttlUmllfT, : .11· II IT {'Seth Godin J

, S: Squldoc comilIJ~'A

.IT ~1EIf._tti~, . imH"flmn'3~;Z-· te~~ :tfj:',A~~ ~:8.~ ,nt*~~:fO~~I~ ~~I~*,~m to fth~~$ :rI:,~~!m ~f Hftli' 1fijH~~m rAft ... -(tl!m~~ft" ~tE.f(Ittt m g~&*At1B,~tt ril sffl{t.J &'9'(1=~ '.'i,£~m. ]. 0 (~t1:. ~1I.1 ~~1tili)

lal (T + D,)' ,t-fT[Ffi~$ : AJt: ~1f£~n'i

mi9.i.J&lJ!flfJllIl8 : illl.1fjtatJ~p p~ !

200gl~Atlfllfn§!iU~Ht' l~"~? «T+D»ittii~1D7'ii~rull- "wj.f!f'· jim, ~~rull ~'1lmJJJiI§' 1i#k ~I1"F;a~.mZ:~EA I~,~m 0

~ m. ft-~ ~,jft] ~ 1:E ~ . !I~ ~ll' , 0{ eu tonH'!:~f urain:i I'Ig • ~t.;fij ~ . $,(i (bllWsw'lles-'to-lHiui ne: customers M~~Jt.;t$.)1 ;l!mie', ~~~lll, IPi~" ~1~It:(tmml6" fl.i~§iimJ~~IE~ffm ~~ti- :~~~. Ji,!~Jit.@,,~*ElB~H~.k' ~-:ttNI.~p1lJlnli5&) .. pg:F~1I A ~~:SH!~

~ I ~,'~~~T~ I) ~Htt ~l!~,' ~,1M, .~~.l:I:'$H!ff~jIj.:.F- · fjij~~.!j!~1I~~fjtiA . e

D~WII&t~ -fi. Pttt~~~ ~ ~ , liJ~im~:fErfUfJlfU&:1ffrm 0 ~JMl ii.~ ~~.;a~Jt 5 ±t!!;'{~Ii~3i~~mlt~ <mt::rzfF.llfA '1I'~~ffm'f:affii~~~ I ~,-. "P1J:fIHIIB ~ · ~mll~tmi . 1?l*:e:~.§..*$~Ji . ;L~ · ~ . ;Y::5f~ II

gUfiJjJU~§5-'1i ~f.HJllllil~" ~~1Ulm,:iff!. 5~s:tm~m· ::J>ii~~j!~~ .. m:tl1JiHrn1:rit1fmlR.liB9fi~' ~i.pl~~iim~ 0 ~~.IU~. '@U~R~ttfltlt~~.iH}Ala8l c-:., i.§,lj):tEe~~fj1iABr'-J . 'ff "mil · A_ul¥J1:±ii ,2t~g~ AA~~~11t~;zfnJ51mU&Ht9I fFtt9~1.J'~R~~e MAtH· m~~ti1'=~" (~.,·:t:J!ll *~'.)

*~~EB HTTP://QMAG.ORG m1#r~

~lr ' iIIil ' 1Ii*IB*2101110~fT'I"lll.~,

:;:r::,' L - m-*~IfFl!j], ~~:&IB'~ trll\* ' DO L~~·lijji~~m5MItt (HIINl) tfJ~~, {f~-~, -ft - ~~a' 'i¥~~mlT/JII,.IG~fij~, m.~~.R

, ~ II . fll ~ Ii. m.' Jj) 1m ' ~Ht9 illti ;m rs~rHij m. '. 'Ie ~

rit&~nfl! flt!t"'fI~§.J ft9Jit. -~1B~ «Nlilkke·~ Ma,"k.eting ,Journal» 8m 'f.H2009~ - mlfj~' . - ,

~,2~ r ti~~T~ J (cause rnarketlng ) 9I.'lmt~ 0) &I1J :tiD' i5JDllU- (Collin! CQ,l.a) :limJlnfli~m E3 *lJj7g

- ~ 1~~p=-11r; ~F,lit- '~3~~P..!t~ rl ILOHASJ :1lI** . 2008:tF5FH1t.tl.U~E.;m,{£tw~ilM ~

ltt$'~" ~.m~~, rl!.:§:" ti ~ lI1lJ ~2010fj:-m& ~gS.DR~~~ •• e8 •• '~~.m •• w , *l, 1« r:*'n4t~,*,~· li.-='~IUiurtri!J] iii .' m: m~1Jl ~~d\~ '~~Jf'~~:t:mt°m~i, "(i[JI&vtf '$' ifJid1lmiii~' DJ.&~~ ric_ J I{~~~efij~ 'til !rijffr~ - '~J~ ~ ~ ~ ~_. §mt_ I j: &jL)

Moov 51555 l IlVIoo'u 550151

II' -,:I.·..I~ ,!11m ••

~P~.iH

f:;·aBIi.Ji-1M! rM~lRI!PQJ , .~ __ ]!IDMc. 1- ~-~ - 'iia~.IiJR A, .00 - - 1i~1. 'IUMlII -fflmI.,

GoogLe local SQCiwch M1t!lifMD. Google I~ searoh!t :~ -='Jmna,t~~_.- - _~ ..

rill *ti.' , .A8IidlllmQ--, '_~l!~JtlI

*~~EB HTTP://Q AG.ORG m1*rF~

f:Sj!' *1l~JllfnrlrJ4t:~~ II "~f*~:B'~tW c. f:Ef1!ii~f.joo ~f~B~,ii To ~I~nf!lr~~ "flit t, lJ'7~1~~r~l¥£Jm Jj:f "i1:I!I~Zfl~oo ifltiZ • 1fSop'hieEY9"H~}. j 'ft wn' t!!,SiHaJII~J!1tiiT'rnlt~ ..

•• ~~~*~M.~*~~~~.~ r~~Mm

a'1Ati.~~ ~'flflrlf~·fIi1n'iEI~~~~fH·Jj\ ~ fi~~ Nile ~ MUiiillli'i~ r21 a is 5fi~'t~ W ~ ~iij~ - -W:M.~~'

~~ i' J Sophie~ 0 !lI,ti.$ti·t*Cll~Hi · mISophi,ef.l~I11FW§!:'iI5~

~j'~~r6~n "D·!?FF:~~u~m;R · ~8'sQrphi"e rd1,~'-N1I'W!! iiI tJJe:1.tnl~ ) (fJit:~1:.:ri5~tEiI1 &ifliiJH~16~f'j[~r;§ .. J!;I~~:" \ti:Mil§iqJ{ntRW t& '. r !.Aoot·:f:EIIJY'~ • {a,-fit~6:fi!.xli~~.m~ IQ':Jii -fJl!. " m1J!l,7 ,,&~tJE.~:t1fi1JlH1iltm Q ~~(:J~I~',IJ 1m· Jji·ti:~JfH~I!!I!~'~ .' 7-j·,§RIE·f*@.Aku~Eft .. ,J Ull .. +~1f-,ftEtHil§ ~;;W~*A'~*~~~· ~ '~,~m: 'Ii'W ~.::.ftE~~~ • Sophie;([ r1'&iL"I~~ · A:;. J:m~l!!Jrtlif\~lJt. " t±~,~ r-I. *,~'9Im~ · B~m j~:fA!Mm7C - ~ ~nij~ti<]~*i&:~-~ ~ =f18~ffdl1I~ftB,

MT

Promotion

fi:a ~':~]J~~~!riH " it~t~~,*i " ~'~ ,;, '~Ilt~r~'~'tU lDii~Jt~. § 1ft. · ~a~~fR~l~g jJMR~' ",',tlla ,B ., ~I~f&.tt,.· T1I il jUMm:! ~&f~Jhl<UEJ;,.1r,iIift ~~~~fC~}:~r (~' ' ~5I'e~~) 0 ~.,:ff'§~~~

'rmf~Ja'~~~tml~hftl~ .' jQjat~l!iAtl1'~'tmil!:&.; ~~af~" HU~f lji 'i1'~ I, tiffi±mi~" !mM~1I "1B~

m/NI¥J~,@! 0 ~1i"fl.ijfi ~

Sophi.e~:: r 'X~~'$,gltff:~ '. 1IJ!m;f.Ffi30,,} S.ophieIDt ' 1~~JifnIDlf2lil'lfi~If~ • 51 !lib §' B

imf.JfH'JL\ " ,J 1fiPljjmmtJ~~II~MJjUy:f9'F ., .-' 1'F f*j~!iIl_jJf=r' NB:*mr.,itflJiHi 'm mj)t;:,fln¥rHlf~~ .~.~~~ ••• ~ raW~~-.~2.~_ *C~~~~~ •• *~.§fi~d~D.*.·

1] • it O~~~·~JL,.!,reE ~Ff' J!~T .. J ~*;1*f!n~ fr5 • Soph ie"IB ~ fiU)! M6rjUaiC,1!IBf~il0 • '~;t,~ W 'et C llIl~~I~!I~HBfif M:jl: ", !ff 8~ I 1l~i1\~ Dmlrt-J~& •• ~.~*~*~5*~t.~.e~wp.~ ~~(~'~I~F D 1t1JtF-ttl'I,*~ f'

Sophie~ : ~;~~1%~ · fl~I±~~tWg~ r31$J~~' ..

•• ~m-.·.T.M"~*.R·6~* ~-'S~t!!f~m~ !

RJik# D ~1it EI *7J<"'~fl~tl~~*111 · ;t;!tm,~:IM .a~*~.mM* •• B~*.tttt~Nm.~ 1!1!1t m~" Etl' ·fil~ m 7J<J~ !=In. 0 r 1JGf1i~alJ(J@te *W-Rft.·m~-~e~*ft~~OOA*~~ fj! Pi ~'~' 5 7} im " 11Jl.. i;i{~J m f=I§: Iii: ~ J ~. 711'} JJj<,;ft n:m

·iftt~.- · Sophie1f1t:f:~m7l<*mlff~ ~ ~r.s~}~ 71<t~ ~ fi!mr-Ji1<ft~ · fJ1ff- - ~~~*8M. 0

~W~~.~Ma~'.m*a ~mft~~

.. , . ,'". . " ,...... :tE&I~tI1SophieJt~r2i~~~m1il ", Sophie1~f!M~I·

m- Ri"· ',:Ij( - _~. ,1] fff'F~J_ ,,' .. ii~~*11H~,~~[kj .' ~fI!l~ c~~.JVtMi •

••••••• ~.p ~ .. ~ .. ~·_· __ ·._i_.,.L .. ~ ,.~.P r~l.r __ ·p4_·., __ .. • .....•• ,L '" IlL r ,'. •••• ~ ~;:-tJ .. W' ~~~)t~":...s .~,,."l.lt.. ~~ ~ :~i2' t~ :li:Z.i~ S.J

~ I' ;~iJS~ 7t!..li:i~I"l=I1:J1:; Wj~ , 1~.I1:i ~ lW 1:l!.\;trp~",.J 'n:!JI~P1;

~f'" SonYmm»~!. '~H!i '~~5.Pfi~mJtJm~ lIlm· ~J~JJ!.l'iJ:'li: ' EI.~'Et~l~m ~ I' I~a~f.fj!~ ~/J\~~~lctlm.1Ii~~~IDt.w ~ !l]'tjlU'l~i1;B~~}=%" t~ ..

• In 1m l!lJti 1SIiJij:. JIi. ~,:. '.K

~'h~QGiI fi~~,fj.9 9!. 9% flI MNij -

• iiH~:;~' to 1'\' , IitUJ! •

•• BftB~~ .B·.W.~ ••

• ft· a,J:!i':Mtifl:.&e~~'ii* ~I - .

• JI.iMmG:~f ft ~ fi ~P.1I~.7j(

3M UVAIOOO.9~~!UI· ~*Bm-lU.p. GIl t :

a&GI~~':t.i,m I KOLAfDm.~1i I 'S;.:m; t ;;k:iOOB: t Wi~=m I liBI .'I!HS:fjpj~i§] tel: 102·260·3'0512 I 3MIIL 'SEm, Iii

~,n~lF'JlJJ:.1B91T,'i : jE~1JDI~lM-·aI

«'HE.21) ·*~tiiEi~ _-~ <-~~1t!IJtt - vs . .::)jif.&:iffiIJU . > '1f~,iIt ~~fi~A~~.e~~~.~X*·~M~.*m~~a.,.8~m • • ~lE!@~ITf.._'"f~ r ~5\::~frF~1JlJmJ ~flj{1Z5I i !alZSli~ii~$~xiJ~

r"Fm\tn~fi J I>

ft!UltlJ:ijH~.' :.~JeIEl2'i1fit/J\~.~- •. ti~,.tJ~H~~~~ u.~IH~ib ' ~?~;r:.·~mr~~t¥Htm -,-m :tDr~Z1l' 4'£:I§l$HfF~ '" ¥!JiHtlffi'J!i'!·ljt ,~ I' • .!t110~;z~itJl 0 ~~2."F .,j\_ ~~?f..J±..tJdI~~ fij~Fo~ff. "

m.~iU~i~ . ~[) ED ~ -~rJj.~£~~~ · ,ii~m¥.5t~Je~"FJiItZ«tJH~{t , ~~~~fi~~ "~J~ '~-B5i_t7,~L~X 'g~, IiJlia.iM!1~aji1;~af9 mt9A:U~~Ill"- - - fi)7U!;t~~~"'Fmt).~~lft:fi . ;ij" . €~.I 11=" fiB ' ~itJJltt~8"g~~ · M~}]Dmlt~~Jc.~-~Hl3i 0 (~I1f· ~J! I i:,J.7tJ

r.l1 I-. im (- A-' - ., ~.) J:; ~·1Ii4'i!;"f': ", I-Ik:, '-',1'1. ~t I:iI ijn"! '-,". ocie ~"J 11fi1l11l)(,..::j~·'1 f ~~iiU

-. - -

iiii~~IMI '. fl~A..u~'1rl$.~ I J(!aI2.JJO ,; ilmtl . SiI" ~ iUMtt,ulfIfF ~ 8~

«Assode'» t-fiii~ . :tl r fi~1i)\trnIU*J ~I '. D"'- J:1fl1ilm~1J1 .. ~ i ~5t&::~~ijlUa*~

r~2.·lmaM 'J*'bIlRr

t:::I - m£ f":I J;l~ " . -ITQ,:I1irJ1I'I;I,J ..

fitltl!l,B3A:r5J?}~_m. .. ~~. £ r flIIAJ!UJb . JM.~ 2.~ 1fI~.~~ =,iSI 11=" · ~o *ftt.i\:~" -¥Ifi.§b~ '~~. 0 B~:1filiM - . · WHl JA*a&:::r;:3~1&.' @~"jJm'llS!ru: ~i§$:~ ~~ • ii~~$"

~:-m~ r ir~~~1lJ' Um*j}:Jift.fi~."f- · ~'jJI.~ .. ~Mi ~ N&1"F~fif¥ D' EI3~*.~)m ItJ~B'giim.~~,!lJR~:Rm • _r~~Ji'~' i§. tiP iiJf1giJ~ £- ~ MftjJ.itAJl1iUJjlH~fLm' 151 ~ ;fijil.' ~;;

.m -JI~U~ r ~~m ".f$&t.lIlr(!Hi~ ~,H.1J J "'~fi 8 I ;aA~' iI;JJ~ .,' I~, tft. ~ tfl II 'if AF~ r~I~~ " i-S_ ~1j\~G\~fm3\:~f®lI:t.ll~Uaj; · ~J~~ -IEIllIf'F' &ffiH4}:::f: ~ 0

·.&iBttE ·1l.i-a.IHfJl~ - ... W~~5tH·l' ;-~~ rit~'1t~IH~i~ l? J w,& rl.\t~-. @ jiJl: ? .I .l±i~ I3c'- fl;f~B9}il. I ·rrn;,~l..~ r~. d ~ ram J ~D!- $ " a.gm~tiJ\'

;r: ~.JJ.L.t .. ~:· $}aiUm*~ 'Il "1rI*~'§ il1ril-Wt I &ffil - If'tlI~~,a9~5i~

:rtti .. (~.,,:f£J _ f tMlJi)Ja)

*~~EB HTTP://QMAG.ORG m1#r~

- 8 2(11fi.12.'Ol WfS~ 8 BPii

Mil 118t1Ji.£fflDIF.llfI (.~~~) g .IG9-*Jf ~fliJlitlfFiI~ M' ;rEel .. ~~mll@lnll!ll rif :i:l3Jm*,IDiIDPtIl •• ~n g *t1l.~~li~ _ tij7l*Jf

M _t ± .. _~e ~=I!.Q_ ~tt::! ii&i.

rn 1lB M "3i'" .!C. 'fla'-~

r2f .iI:&~~.~5im~A~ [2{ ~i,al,l~ ~~&,lt1i. *~~

~ B~ fi •• ~IfJ."?t~1f

@!] ·IA _,*. ,:~

1Jj5~'Ui i ~ _

0. It!!l!!t: -~----

gg~9: -----------------

~ j~hl: - ----------~

~- ~:-------------------------~

iP~ ~: (8) __ -----

,_B'I _,a,II~UI: [ ••• 2,6114:m), (~I- n~*.- _ ilJfH

,

, II --F--F, _ :

~--

I1IIJiirm' NT S

(~It:} _

~

----

F;~ ,8

!ll!.;T_ .. ~Jft ---- _-------

E.·MAIL: -----------

, &~ ..,,('~)IiiJ~&UJiB • ~ J1HMt.:lJilJl4!fJJB',ua.· JI=.w.-mnlll q ft~M""Fm*H~Ii!9"

., :Il, m,e!asa£lIU," ~~IJl:-.q:I1H#~ '~_ ,Ililil ,I ~'a:..I::Jmlli'IIHtii5!~ • i+lm~:?'J;:IIJ;mil,~Il:~l!l: ~fi~iii=II!I!IR __ . n~J;!J:ifilqH ~ S'_*a''iiJHiIll1\.t.r¥l'iJ,j)IIiIl'IWI'J1 • ~t'.Ilns!Iill~1 '1]:!'\"F.!fl8lii!J·' .11!IUrft-~~~ 15811r _Ij~ ~

- - - - -

- l'J~ : 012-2536,-58316 . 02~2~r!1-016:;' i.~il~~!f~gtt;?l : nl-2~i41··454,lt .me,. : 0800-0160080.898,9

IiiJL.1I4i~IU ' ~1j~Ri#;~~B~)(,r~I' ~ 'fj~~a 1~

l'F~.ill' ~,~.::fJ ~ rt;:fleiJB"JA J l~, ,

If ~!&QJ ·~~tJl,'~ i'f .. iPWzfJf'~ __ ' .3~) ~)~ ~ l:i

I~~~ ~ - :f:iiJlIm&'91=i fj I ff 'tiB ~mi~7f' E~~.~~~~a.·~.'R •• ~.ft~ .;b~o

«l.l,UitUi.Ii~lIllm~Jw» (Working for You Isn't W'()rkling for Me)~,' filtH I ~5fE1~~::E

}sJm 5' * B: !!~Jii" ~I &'g l:""FJ}l ~ 515 Jl! pg J~~ ~~o~ ••• ~M~g •• ~t~.M.~ i!!t~ r 41[)1¥iftU J I)

~ JlI~ ~ ~ ,$.11 (die1leCt) '-U-," ,~e.,t~ .~I-m:,~u IJiM1~~ , jti.1M-il m~}Jt,ftl~~1t~f? · '0 Jt)9J,;t~~-lli~t~~il~iiefitU~ r¥IIJ I ~ ~ASi ~1,lSlifJ..)rF8a~~i~!§.~~m 'IN~'WJ~ mJ~{mfM2Me'3~JiHIH~lE~Ij:Nljr.~,~ :

1,,:11 ,F.I III :; ~~'~~Hg!IJ.a:fff?£ste~J 11iRJ~ :s Hm'IIi~W~n~1] ~~ ?

,2:.I'~HD •• a ,;: ~rmruf:r~.7{t~.m§c ;r:~ ~~ ,_.'~tm ~' .. ~i?'

3',.IJJI'IJ'H:1]g: ~7~1l'±: . ~f¥" ~a1"1H~ iD.y~· ~ ~ FdJ Jl ~ jJ iW: I11= ! ~!]@] ~ MJ Jij ~ 'B'9 m.~7

4 .,~&!M : it :ml:i~HIHt~*1',:mHUJJHfJ1:]5fi A ?

J a I!1Ui311ry 1.O10

~1~rM.ftfr~,ti.HA~[!i] A~~?

51.: ••• ,it']E. :: £ ~tn~ in';fiJ € liz rGl~ ,B'sl ~t5 .. _ )B'f(ll 'i!tP? ~~,& " "" 5Jij "~Ojij~. J:~W~=~1tfatR:MJsib?

1s,.';~.:D:IUI.Q: ~~~~fj:i! "~IJtA~

~1Jm.i!"S " a~''''+-;J;C!~$.MAA~~? t.)~IJ=:Ui;.~ " -j8.'li~,fiD,'1:fi..~ ImCl~.;l,.1 J...'v "" ..

7'--.-~--IIA-.s~~~-~~·'1'111 Rl'io . " 1m. ""I,ll II,., eM" }:E 'J;:::! ~ ~ ;I!!l.! ~ U I~

r::too J 'l-.::t?&~li) iI1ttrJIb~m (i~, • ·ll'm* ~ ·.ltlt~n) 7'

18,.,.,.:111 :jj.m~5Iiefgl.:t8gl~ tj:I ~ fiij_§~,;;:r;:

I~ H:\ CI ? il jJ ~m ~ _ 'It:f] , 1ttLJ3.mlllJftHI ? l4i:!'U2: It. (dem,ch) ~.tI:'~~1! It.~f!tte.=t1Kl:J

'~' "', a

~~.IT~~ •• ~~~~.·.-m ••

~L~ r l,5lf r'!.I!-I r;d;i' ~ _ 'Em ::tI:::. ~ ~' flI~ ......... &111=0 1=!!r'it9 /»: ~ J IJf:!.j' #l~ ~ ~ ~ IgaJ J~ mt" ~ ~;.J ij;!J1":J ~

In ~ ~ Ii M 1~ ~1 JG\ 1$ll~'I()' m raHi: ~ 1m m ~ G W1J~~"M,~~' ~~"~~~~~~.,, iIT:9Jl.;J. ""f"~M"Fi"~1m :

:1..~ 1i •• Z~'·- :CDIIJ IMl, •• 'iI~~~iJ m~~~~ ••• ~~1~~~ ••• §ti~ 1im~1.ifiiB9lr.A]Jm ;)

.2~ .• U;ff. 0 ~~,~U.IiI~iJJ3~t)'~fi.'" ",tJ"

mM.~W~ •• ~' ~~.' •• R~.~ Et!J ~:til $m!;;J. I II mit) CI

*A'J3: .t1h~MA!I~UMi (depersonalize) ~ . !I:tr.~. :€-I2U!9rrAfl~~ 10 ; tTb4~4ifft-("t:. A a ~7~~.~~~~.~ftfl.~d~ It T ~~tl:.J.;:tl~·~~~m.!J!S:"Ja~;

L~ ~ ~1ll[tE fnrlUtHI. M B~.r~ff .;a 1'~{~

'-=' i!£ nh ~"'hlJlll

2'3i!;ftf,iPf\fI~~ff' ~lfi7tmpg/L'm~~ f~ _ ., ·i!t1mBC)fi!&ltI2t§~~&II~~

~IiIIIJI4 : l\ .. J!. (deal) ~~JJt r (,ij_t~11fl- c .JI .]! .I.~i~-~.1l1!lA - -1i:6~'1Itq. (I 1-~~~~±JmIiH~1:iJi~ - 51~8B_··IG,t!J~~

( m·~ , ~!Ie ~J!it.i( llHI t. 1b) , ~ lit ~ fil ~ ~ I 121

.&tJI11= "M~t!:±HJ3,®~.~i.- I±\~~,~ J ~tl :±lJ!~[ti!iE" l;I''t:; "1ii"F'E: 0,

1 ~- Ir''''._ T'I -.' ~. ~~J:tm- tM:i~1m1;;e

.Ie,.,. ~l • ... 11' _ " J Q '~l F.le~ '1i!J~;1I J'W

~J ~ Ij;JIJJfflti~i~IEf!I$~' l['~ A •. ~*lID -iim ~13X; r ~1W. -J¥g~mJ ~ tlll*Il§~~IIJ7f:-= firro~,lttID" I, 1'tDJ1tttIM~~ * - A±~ 1i11J' fJ1J ~rU~-lli ~.,1£it ill~1I =F ~I fF .. J]Q: .E1:ffit~~1±~jiij$QP=ijp, -- ~/L,'I - 5t~ Q

,2:.M~ -Ji4Diil,dl jj W~Mllrm,ftl~~f-.J~ ·.n~4~M~~I~~~m .m.~ • ~..tltt1!2.lIA'$JJT~I:15~1 0 ($.5tJk#·S ,(.tiItJitl"4t m !Of ~:$ • ~ti:t !t ~ Ji. Ii !!f J!:, I :t B:. ;[.,

Dos :: .iE'~.- . 'ag7'flnit

'1.,1&; .,IE •• ~ ~:t±: ' 'lb2~ I" it . ftJt41 :

r~~jU§H:1JM1:1tif' ii:~Afi _ ~a?ElJ'5Ill!Il'J ~x •. mlTw (E~.ea.noClII" Roe,seveit)

r~ -ti~ -.~ · ~1J})~~~lii,Jflli1i ' m~:@.

~jti ~ .J ~3t1r3iM ··fi ii§ 18 (A'libert IEilfl'Sttei n)

S.JIJW.jt,fiI',I5l,:ml;.,.1 ~ AM ~it. (_At •. :"u;r. _1lJ)'1!J ''''B''J~. (l',rt,r:J~1c..~,~-" - ,), i1PJ~ ~

6 .•• [m::.f1!{1jftl.A~ ~.RJUttm: 1'¢Jf9 . U'~A

7,.ti.ibA.:: .~~ ,..1JJ1 1~~0" I. - ~ -

t:EI"

4.-a •• lli'Hi'. l:!lmit; Ii ~ m. ~, m ~, ~iS';; m.ti:iJ..' It)ti~f.t - · R!I!:::r;.JJ\JD<B • .i.iJttu,:; Iii a-rJJ' . im::~q5!)!. - -jJ ,.

.. 51 .i(H'UI~ f1fl _I~ - _,t:Sm-

,ft.~j Jlt '

ffftliitiP l' ~-a.AJoc1ltM-.3t1i**'~!« .. . D)J~.~" 'f~ r~jJt . mJ J!:&tfn r~~I f'F _I -~D,ItlI'F~$t;ij!,i§~~ r~~JlL q ~mLt " ~m:m!_~I;ai~ • ,~~~ !11ft$}i

""I-:- .JJ:l..Iik:..1- "iii IS 4;h:1; .$,M- • .18- 1WlJ: Cl Cfi

'C:-lIJ "I ,t-...L~~IJW\~ ),E1:t. OIL ~ z.:» ,:;p.:

~~~ '~I' 1tl11f~'.~1'j~J!~ltB~~I~ ct ~

~.~~I~3::~ i 7f'idi~~]..)rf3f1jj~:~t~t5 : 1.:lIm rlfU~HI,JI :' ~,-~Jit1j]~' .~~I! $t~~l;t~"fth1f'~ _ ;-{II r!}i5.PflJ ' &ifJ~:*1 ~l!1iit«E~*a9 r :It*J.ltOO.J ,~,t ~ .. ~mm r ~I~~ J ,.mi~L~[Ifltl;~M[$jcJJ.~~

~~' ~~Ifl,~~l3~"" 'Ai~JEc

t9Ut!D · ~ill.~IlI~t«;,·.· im~~JiI{'f" iiJ .~.~~~ ••• ~.~A •• M.~~M ~~~.I~~~-.&~.a. ttamm •. I~.~.~~~~~d'.~~ ••• I~.~a~.~o~*~~ •• ~~~ •• ~if~'~ ".i;li~~ , mrEi,§M~Iit.~,

~~I~ •• '.~~~~.~~.MS~~ ~ I 3ifl rm~OJjt5~~T-1Ji~IfFj "I1~(fJtt tJlJ;f!tHiJAIfF agS%, ftjT4'~.~20% f>

r~~.J~~-~~-~+m •• ~I.fi .tt.~~~d~IW~tt.~.~~ •• ~ ••••• I.M.~!S,k.£=~~. IfF1I~ rjf~!:UJ ! ~jfjijil'~S2B'9 I}JIO

@IJ~Q '1=I3:*,rm~~I~*R:mi~H~2~fiM1tt-J I1''I= ; ~ l1:~:if' ~~ 1m" -.~ rlj] ILl .;fit $ iiiJlE ~ ~&9 r ;EjG5j."m_i1 J • IIftl! !r115i.-a .!J. ~A{tP;tf{

.~.~m,.~ _~a •• RI~ ,~* ~, . Q - B ~,!h " (ttf-- iB1f~lItffijj!1fE3~ "ltt.t§ m~~&WOO~~m; -·ftEm,~.~ ~.rli1~ 'I~.Lt13j,.1~i!" !i¥l~t){.Nil~~ ~~.·~.d~S~.~aI~§~.~Q

2'.:;Y\:,;J:m1, _._': tlQ~*~~ ",fElti1'3lIl~~*f' ~~ I' mi~~I~~~/F ,~-iiUM"~rg~~~. ill {tJB ~11a] {J • R ~"::f M N ~'~m~' ~'iffi 13. £ ·;smW9£~ft· . Im,~Itm"§C ~

~~'._ •• RI~~.,~.wm~~ {ijJtIHiJ!,~,1»t""F! =fM1'J!~*~ffiOO-,·.; ~

~~*~.~N.-.~~.~8~~I~. ~, •• ~~~~ •• ~ .••• %~~. -¥ .... ::r:T~ II

~m~IGn~~.~~"*~.~ '. &1'Jf.f3.~ ~~~~ ; M~u_t'itl!1~~~.;g'~w,mmft.~ ~ , I2Sl Jl±tllJ~~ f~'tdl!f1IiII¥g J:JtA:i\" r.~ mi5'B' J it~7.t:!k~fl~ EftJn$; II ft$'~ 'I = .. ~~ I •• ~AH~d._·~W~.~2.~~ -_ ~a:B~ ,,~iiB)I {'F~.m I)

3,. fiI ii' 1112 ~, ... flfJ'rJ :: 1»t ff "' IE ~ • J.I )J~t&}jfim~rw?:L~I~ {;~;l!J I ~~A, I ~fm ti~~~IiiJ~ rffi~lSac (~J£A) "1iStt@1ln,A {1!M~~,r. .1 J e9~~ j 51 .. - fth1~~Hl~§N.JPt:, ,~

!1t9~ · f.J~IUW~IB"g/J\JJI\*~ ! 7f'td.JIJ~ ~ m .. m-~,m . m1m'fr~~ '~~~;Ltl~~ ~ (*-JtJfltiru (g§_.x.MJ~~) .>' " ~;:l~Iti. .. !!J!. I :t ~

;t)

J

m~

~EiJ rvss

11 m

it r ~ ~ ~

ERA et

23 e~fU

s ~- F3 IJ

r~NWd*~.~XW~~&.· ~~ Im,IE.,? J m £ ~ ~ tp tJ \:if:. ~ :ijt.iIl au~ tf ~I ~ ~oomo~g*~.I.~.m.w~~m. ~~~l§~i{lf~I" ~J!t.~flf5J~,~11iI3J:r~ ~~ J~*~URo

«OJt{jf;~-/j\fi5~ g'Br9I~f't» -, - ~ .

ji&?t::t~ ~ r*:rcJ ~ rfim*,,7t.J Er9'i5l.~ 1J~1 ll;'UM~~" --3§~; IE!'il1mm~m@mm~ ~±!iiifj1J ~~ M\! 0

~m.~,-x.~~mm~~~ft •• M' __ .R.&~~~.~a~,~~.~.s

it" fiSi\19J@J ,ii~,!PEJ~ "~-aj'pl~m1W.m· •• u.~mfta'~.~.~~Mft.~~ W.~.I~j(~ jqJ_$:~~ ::fli!~~1?J, -B ~.rr~Jtfi.@Jni3*~~, :

~ 111: til )E:r~;UAe: ',III, _ril~1t'ltSt ;;,

I'd ~~IM1'~e- '§'F2:b.lh*-t~ ,. I'htt!: ~.t.lmA"D k)..X~i:i~!l~I~" ~l~m_~1::i,OCt;J:i/l)H"il ' iFF;~:Un I'~

e~ •• ~~~~~,.~r.~.~.M~~ B3'J rMri~Ern'~JgtJ ,g,~~ ! ~Jl~15~~1± ),~_- if· ~.&H.if(]~iffilI'· ~'XlIP'g~:;r;1l Jli$7L~ 0

- 1&!2:: rI,BijC, •• • tilt _' 'AllJ:1'f;;J r PI ,AlE .JI !i=. ji

5~'- ifij:.jJrg~ rPMJEJ =~ " ~utt~!lJJ~ m r~I.AE . .1 Wg4* _ ~:

l'i:1l'1f(E1./,··Il:t:"IiiiJil" r* B IflB........ F'+ B x·' "H-~;;51r'T - :ftfH~ .. ' flY II:IJ· .,..,. . I~"""',(E J - ~ . . i\':'O, ""'- ~I.l II'

3.:tilPlf; r ..R~O O:bth[~ffil'?gAJ c 4.A,I{: rR:~ROOff~J I)

1m ~. ~ m 'm ffI (~,~,x) ~~ JEitlftf 1m tt!i- 111* J!~ .. l'~fl&,B!i j ~HllJ: r* 8 ~I~ LR 1!&15,fmJl,! J

'l~3, ,: li.IHiEJra I~ -" I. ~ ,~, ~

afi.~~.~M.~m~m~ .fi.~ ~{iI&5ti ~ V)¥m,~Mm.rr~1:t37C1f-J~~~Ib~ ~ ~8.~.~~~.-~,.~m.m&~ it'l~,J1~Im~: r*JdMf ~ BJ3 ~jf_g.1m; 0 O~.)! 18' ~~1trf!~i~~IIl-: ~#s·iHl_~'.~ ~ j

~?~ti~.-~'m.&m.wm •• $ ~ ~ IE it 1m ~: r ifE ~ ~,Itl, B.t@:um ~t' [fJ! .~ iii

~ r~' R fi3~ 'HHil ~R I Ii" ~' ;'t; ~ <=$:55ib ~ ~'*a ~ J r~ibtitA~=~~ '~IJB&'1J~1I:~ ~ ,: r~i:' 'iI"'af.R~~Ut5mt· f§tUH.tm r.J1

;sim:§:5lJ1Hf~~t~~, ~rr,3~S1g~M}!Ib' ~~ PH" mJ~1±1i1~~~'II~-~ I ~~'&~t:;t' .~~il~~jiJi~'~" w~tJQ: rill 1fijEi1E~ it,~,: -~ [milf1~e9~ , ~~!.J &;2.;' ~.~

~, .~.Y~~.~8~*.~~m.~8 7~tb~im~Q

!lfi' -=f,M~~~~;(± , ~~c-lEi~~~JVt, ~.~ ••• ff ~£.-'M~&mMM. ~ 1m~~"F~~~s\!:;1":mI' JS;B":l, 0 *~. #1':11 €!Oft.1l.tal~-I:hr.~it •• ~s.t1l{.) '. mHJHJlo fiJI I x. ),ij[.,)

I I

- - - - - -- - - - --- -- - ---- --

-&- all ' .... , I /, s!J )",l •

!l1±*Jm=FtI'_~~am~_~: , ,~...t~ r~1i

_IIJ_q._II_~*~l!

f.l-

~

\

·~~.~*~~~nff.~ •• ~ ~~

(London Buslnass School) ~~~ " • ;, (Donald NI, SuU) 1± «ft*811i!j~ :,"¥ 1.l» (On Le ading Change: A Leader to l.eader Guide) - ' ~lifH:B '1±m]IUf,.JJ{lJ);

~_,m.SQ •• ~.~.~~~.'~ ,~~15:t\;~~u!i®I!1M: 5ntJ3J'f~OO~*~ ~~~m~~DIDm~.,-~~rfi~ ~J

(acnve inertia) (I W!m!M'lltml:f:l r ml~t6~ 3CJ 'I ~~-:ta;if:t1Jj~1 F~~1~r"F3i1r~~m T ~IJti\,~Mi

Ell AI"'I~*A.=I=.· :x£ -a:::;f ft"A1 :±,I-Ij ..... J '

I~: 1 :'iil6,', l'iI : _~RJff (conerete] 7'

jJ\&tiEf.J ~ lI~iI ' ilf.H.Ji 7¥:~~,*trnn~ I) , 1ft

ff~.§.~~."~.tt~~~.d •• ~ *~~.~a6m~.~MW~~~.~. ~ .. "iiJ '~rl'!~m:

l.~ ~t= jJ;~ ? "~Ei31'Ji ~!~kfriJ[ ?

2,,~:a 11tilx~m~*~jj'_ ? 3M.-m~~~.~ •••• ~~~? 4.~il fij1ffi ~",,~ ?'

1m ,2: .!f'~.(I' _ I( cred ibl,e')1 '1' ~,ril1~*~iI' ''EiJ~ 5' ff~\~1r'mIDZ

+itl1,~1~~IB~ilt~ 1 ~~~~~~1t-132® m.~ •• ~~.W~~.~~.~~ _,;;r;:MH3 r~~~JIJ r",~Jm :

l;lir£~,m~~jJ(~ ? 2'.{ij\~'~~~, iii1~,~jJ(~~~ 1

3 J~1J ~i~H~:~1f-@tftl\Ir-.Frr ~1J1;f1 ?

,.

I I

4,"S.~"~"fT*ilmJ · ~.!lfMl±l{rl-ii ft' ,7

5.~R~1f9j{fhff~itBt' {~E1c,!!{~W{t ~1t' 17

k~~~.~~~.8.e •• g •• w~ f8~.mM.~OOA~m~g~~,~.~~ AGta, ;m1.}rm7l<~;zrl1l"a9-~H! I' fiWlht$j . A~~~ - 1'1JiJi1.~~fi~ I) .~~,' 1it 'l± ~lflF~~~~WJ§ rf'l, :

L'ftllA&tJ *~t1H~,s.l3liJiL:.~ ? 2.~'~jJ{iI~{IILAJA:i!i:ltl'~J.~m& fa:B =~

no:: ? ~"i\i i"

3 .ft, .~!l11:1:11 W~,. ijI3 !!3 C. ~O ;ijJ ~ * ~ ffij a!< .fi~gIill?

fUll, ,3 ': ,.~.,_ , c_[ f ••• (,COII.U·lat,lelaus,~ '1 ~i!PJT~ - Wga'K:¥,tl~-: I f;jE:(f1klit.l.r~,- .'~ MJ'~!gjJ;L9=I iiffi~' ~~ .• ,'jI 8(g 0 Vl'Frl=~ Jj,tm~JJJ~1~ r7J<m~a!1~~~ -~[J : l.~a~1'&f"F~m~~ • *fij~Q1iJ~Ut~ ?

2,~~ ~"iZ~ ? IH~:~*~c. ?

3~~' ~.~, •• w~*~~.m •• ~*argl£e"!~*l5 ?

4 athl"] .rffl~ fin 1u..~,~;!;U~~ 81 *-'$ '.:i:.~ tdi:1,~ IIIJ ~ , ~ JJ.!I..I:I~ F;F\ ~.IJ' J:"~ ,,'., A

~ ?' iHi$f~"it,f!1~ ?

5, 1ffl1m~ 1± ;z'"M ~ ~.:I:! _, !1Il!1! -1I:t.:1£ ~ al t

6dl{+~ ~fl.,l 1$ ?

1(*,-~~t#O «~*dijifr1;t:'-·jJ)· I ~ItJl&otta f

3t&.;t )

--- Dla, •• II. ·_'"Ulial •• ' f.

A I. •... ~oft~R

1=1 / ~1"9'*d,.-,,_,

elcome to

ff ~5ITIHi~7}" fi1i~ilfla-9 ~iHtmA~ ! M~l¥.lfl~"-~~~.'~ · m1tt~~ffm .. ~9.tf~.tI ~&.tJ ' = +IH"J\tiv~~~, &'9.~~~J{~¥ tlJ.&8&m !! ttm:YA.~iJf~ . ~plrm~

'B'.ii1fIH3" ' ~ ~WJ:i1::.m 1Ailiil~~mi J§~~ifi~JWrm ~'~~,DiH -mf£1l1lfl iX~IEfJ1dfff, . ~' mnx$'c.;&rt9tJEilf -7};fJf it~ , ilfTIef~,.~:~~n~7.Hff ,. ;;IJ~~~~F~RJ~I' ' 59:1t::re~fi~m ~1Et:Jm$m II fl!ia&ffjDr~~,ffi T RIJJI(Jmm+j.~&9IJ~W.~IB!~I§~ Ii · ~~fj~t~ ;_, 1*J.~:c-h~'~m!liiJJi~1mtl~;;1j~fFR 'fi!ltl'-~,mf~" &jttl:U!ilffi~~~s~;z~tifti '. tI~Jli nA~ .~~II', BtrdjBftQ,!\1J~.~.~iil&~ ·A1t~~m iimi '~WJiE,j:l~*~p)l~m ~ $.I~,,~~~ , PJ<:~~ -#iAJ~J~I~~[lt!,~~~fflG~ <)

tf §~~~~j..;J. _."$n!2:~BJ;~jKBPO Busllne9S Pr~ OutOOL.l"cing)~fi ' ~~p tT~~1.illii¥9'~p ~~~& 1'1' P.lti6~T~&~~ g rm1t:_.tf9~3t:gM r Taiwanl.Jsa" Friendly

rRI[2li~~~j} ,jt 8!~ttmtrj1j ~ J ' ~~-~,- .~~ ,I] IX~li~~§.jf!l~tH r n&Bi J Ir-J'~.~ II 1t!!a{$~ · ~Wtr~!UI¥~fJU\TfI~a~ + jjCRf~iM~!~t\+~, r ~~'rI~ ;l@:1 f~j.lf~~;&~ejrJ~;fl.1J!@ .' m1±l£*~I!*~~~J! rijtl~~31 mJ ..

~M§~. AR\ •• A.'~ ~$M~~~ ~ . RjlN.ilM£e~~JJ~~~~. '~M~ · iiliPff"ii' ~ e~·1I~$~~~~~nt-M1i~1i1lLIi~,f.trr~~&att9 I . ~

~.-_ IS!t ' m~iE:S-!lf*i!rtIW' ·.§ga~llt ~~I"

n *-~; ~ .:E,' e ~.; :g: p t§ ~§j ~~

~(ll1bound Service) ~ n.mU:~(Order Tiil.kmg) " ee~1T~ (Telemarketing) ~ FE' iliif~~~ft~F i1~ffJJ. (Customer Hatem ion) .. !i ~il~Drd] (Consu It i n9

SeNiCi!) 011

;t:¥,ttt-rn HTTP://QMAG.ORG m1*rr~

Servlices & T,octnolagies (0." Ltd, J • ~~~lH~J!flF'8' "User Friend~YJ ~ Ir~

H~F ~~JI,~~~ •• t ~' ~J ~~.", J§-a~~* ~ "M !}Uft~e~ '~ttF',II~jg:fl(CRM) · !;AW-' rf.I;n • .liHI$jJ~iE :@~ ~~*tt9 li~~11'H~tJ ~ r~r~H!~~J ..

:r:1TfI~,1t rll.J51!'.~ajJ t:I J:

nlUi~{ijll~?' It ~~ '~il~ft, /f:iftf{ij~' ,'m iiJ~~~"~1'fi r fti~~ J "TLA!MJ}.Il!J' ~Ii,~~ 1'*S!gff.· r ~i.ff J ~ell~ r ~JI{~J ,~,tJ:!~~ft7J a-9:~{i1lJ}\'.~ CI

tt ~j.1~ +~¢~fia ,lEt' ,~~~~1'.Jt~tB~~~ ftaA r lI'-tJ' mr&.i.ttf=jC.At!iH*r~IJ~~~ft{~~~~ I Il . a~~! r '~. tE· ~OfRJHtJiil1EttJJDJ:; ~UI -

~~R!l~J to

~~iP~; tfa~' ~., ~l:g~&m~+~TFMt)t..t* ~ ~F ~&&~'L,\Ml ~ .~ ~ ~I1tf!ltiS 'J,.;t3JS~5~ *,i1J!: Am~~t!.2.!~~tI±I" !HttlJ(VAST) , ~~ ~ii#.Jf i DaAiI ~ ;J;#ltNJ~~ "RtJb~liI@~ ~iii~-8 ~$~ 'I m1!1ftmfl:t~ · ilJmJJ¥ .. ~ 0" J!~,~ ·

• iI~~~Ui5jij~§fj3 ' @;j5 ,m .. il ~:m~ .. ~, _ 1!fft~ , IF!i:Wl'' $j~: r ~~1r; J &9!lUt!i~ · ~ .g., " .~~iUfiF"J!1f;miY519HiB ~ ',15 £ ~~ii~~ III " jrFmtflif~~ e

~" r?1~~i.~ftF r ~.iIJ~ oJ J£llg;~$'~L\!AU~ ii:~A II :tt:I&:.If'9.fI$ffi I [§]FliJa I~M24d\~.e~3~~~1 ~iB ' ~~, ' **tI!,alH!~m" i&~m8Mft.1&tm 'I' aam: ~~.~ " EWi~'~~;. .~~f'F g 1:: ~p~ffi' '. ~J~n~~' ~ffm~?~' !ill1:iF1fiJ .' ~ '~F, >.It. ~1t, - :if:ilW:9r~~itfJ · ,f.l£m~t5:· 11 "f;~IJI'~ :~cp Jt) • ~ ',~fl !fni.cp/t).-a-a~,~· 1'~:51g~@lil M · ~~.fI*:9~ . ~J ~%JH:Bm.~m<;~ " il'£~j!m¥ :J!iii1i~1iij'$j~JI,~5~ Jf.lllb' ~m;H~ ~

k :.+§~a~.~fim~~~~,.,~ Jlfiil1,~,ij!Hfi.6!l}JIIT!JI~ 'Sij "Ufltli'~ _~1t . ~tlBb!t .. ,.~:g~~ . Ill' iii ·',lI~.t'J;~JllUl I~ I~

~I_ : @' .. ' "SIUIi:1TIiI1L.I:.*~:BjFi.B~~~' .L:.I.gtal'~if~;zIUi ::tIUrfUlil·

1!~~UiJ .' 8; '"Bi=~Ii'l~-3i.f4~1~·~,' PJ ~f1=Ef>J rfj1\~ ,IDfdl~,~ J rm~~-§ithrEl.f=nJU,. .M:Pii_Ef.J r ~frJl J iJ 11)1 ' ~~~ ~ R$Rlj~ r It~it J t! ~ 0 Ji 'BUW"~ · ffirJ'a9JilBltJijlli!M'1il*i · *t~-t~ ~rHPJ r~~~ J ! fflj=1'~q~1~~m1f~mlfl*rm8' r ~

:$:lJJ~ ~ i rei\;/.t~li]~.~J1 JI 0

-Er' - .'-t~9iDFp~ f ~fm~~&. ~B&~J~>", ± ~H.i±m--El-;', Jg-~~Il ,»~HiE-Etii*~' mi:§:lDl$ JI) • ~!r~~~~ r 1!!,ii J' r *~ig J 'l:Uff,mIMi .-ml~miiIM!~ ! JI~t- 'IfMl~p &a ' mfJ$}m~t~J ~ ~ ~tFf~'ftF 1tVt$R.tiW ~m~ a

E~ ~ *.·~~~'~~h'fi.~·Ma~ ~~~! ·~~~.o~.~~~.~~.~~*.~ i1~a _J] , 1:tH±rr~st~~IBi_t · iffi$m~~U~.t:J~ ~_~~m· .•• ~~~e.~ ~~.ft=M:.~

.~_.~.·* •• M-.~m.~.*~~~.m i!ts.)iSj,ffB'9[J~~fl~.~1:. WLl:iaq1ii€' mLast rni les

tt~~a~~a~~.R.~~ ~m!~.~M~. 1t=F~Iirml\LtI* ; ~)'HI~.gnl1l~xeii ; JJ§-%1E .,X &~.~ •• ~·~~-.~.~~M.A~ .~~~a~~~.· -B~ ••• §~· ema

r Wlr!j J j jffi~~ . ~~I r &~~_j 6 R . '~~

~. rn~~~s~m.J ·~.~.~GM-~. e·.~ES~*m~m~, rm~~J~'.~~ tJIW~P ,1l~~&tf9hii{i:=]EJi 0

*~~EB HTTP://QMAG.ORG m1~r:ex

~1fS J~~JMi ' ~~ A ffiltl!l1ill,jJMi5it;l!t:ftfi&~ '{8;1t , ~~Mi1'9-;I!l>Itia1J!ffii B · m~~ 711l~ l=19<.m7.t~Jl$ a 1f~~*IDIi~fQ.4±11l.~ (Peter Drucker) ~~Jrr:fE. - ~:, r ~UJT~~1J1R"ie. ~ll1U~!lZf-±'!t )lfi1.Jlm • ~§ ~ It!!~fiit ott & I e J EB llitiiJ.It • :a1~fIT~\~jjJ~::t1~~~:f±"@" ~~ - 111 " 7t~~-{~;j:~1JYJT " iffi~F~.R~l~f.i~i6i~.:t\:..t:~~~rp1je I)

~,~1t':*~~lJfIJ;!fi@UiirJ,@? I±r.~·~.m (tony Davila) ... fii§~.~ -. JJfi8 (Mark J. Eplste~n)'~ ~ 1S·i1,.'_ (Robert Shelton) tt~lf~~ «~UffijM1[i] .' ~1:J1liju*"ff~=F'ffO» (Makhll,g lrmovatlon W'ork) ". It:jJii&~:~~MFI~-8~~*Mljti], -~1l'}t.if~itOO,ergJjJf.f{Urlf~~~fl' ~=1IFllj~1ff!i&Im B9rm.~tt ~ 1E:~~f;yt1ljWi9iJ ' ,~j(j'&:\~jBl~Bt.::1.ti~ifti~~~~,~, 3I&\~~~ittt~miuif'£ttJ6.~fI§IJ~

(i.Wt [iill:l l' *it~51. 'ii::~tlrl!f!R{iOI -~~¥-ms,~, ~q::- .. ~~~_ .l§.Jit]:j]~j1Jlfi ~ ~.~~.~=~~ ..... ~.~~~§.·mu~~~~~~.m.#~~~I •• ~. tt_~fi -JHr!;j$tRl:! '1+12 - '.,~&ffiji".f~~& c lE. EJ~Wl§ft~}] .. **: *!fOIb~~¥1iI {¥.' t.lttIEIii.EHi§,=B9i~,1T Jt'WlJ Q

- _- -

I j1J'~ fIl.14 :fiTfffi· ~

- - __ - - I

j1JWpr~.RJiu, ..... It~~-ffije·, Ui . ~~.5I~:r£ "'~~-~mlf.ft.ffiffi'iIJ~:mI\Jin'~tla~· ffii mfl§fi~iift .;m'W; ,'~ 'ill.£*jI;:1ltiJ.~ .. p .. n~f:i"iti mit~ 'IJ~ 'WJ.%ITiiJ'1)1i!t41',[ij - it ~

* •• ltIJ1M I(~:fi_ bl w~tii!!: ' 1J~*.ll'it;Q~tr I :G:'4 il_t ~ ttli *e"J~'.!lumm .. tvrJ tt~ I' ~~~m~ .1 .~~~§ m ~. I ~TlIP11tf)l3JSOO,~i.~ . S~~ It I 'u"iJlj~ • -~ - ~J5 &~~ ~ ~

.1Ii\:lltJr

~~tit.:t1ifiJi, "~~Jt =*:et" !Dtm~~99AAtfHlt1!I~JUiii " J1~

mHJIU.ltE ;'H~ti*1!~~.· ~~~Jj]I~filJMltffi!rM~.m*&tJft' , m.;~ · fflj~ljJla91t , tI~Jl(!nl'!'~ r a,tlm .if J (game changer) ..

fiW:lJ!li '5tnl,

I.,.' ,m.e

IU~:m.~f41tft. .~ i -1ii:J..'i!3;} tI~fj:~ . ' *~ ~tt~If:" - . fFmH .M.8 '~~~~G~*9~~ ~ £lrJMI~,~ _ IM'M~lttJlJif ' iMmSlliJik jjj 6d~Jrrm m80%.!i.Lt "

*Jl".itIlJIi (fllllit .) fbffi _ - ~&'9*~it1lfttii " ~. :fi. Ernif!- 'i\~~' - .. ,I ~~

mlgH~,-M_ '. 1\',~~Jll'm~-il .. !ll~)Ir.g~

-V!l~,- _ I ~~~~m~iB~p!il

:Jilt ' m~RIHI- fliUiPl ~)J!l" . tf'm flA _ HMU"

JmJjJI~ti~1fjJ;fJllIJ~~" M1mtftla-a-MriJIiI1ti ' itaUi ' ." ftfil~JAn4iim~~':rp:

~ .. ~ . ..rF5Ifi~itiJ - ! ~ .J4Bi~mr· ", "ittJIT' tt}J;fjjJJlfffmm~r!lW~ IJ~a-".Jfa~ Q

Z>.. =:. ~ riJ;.';l1g;Yo,

:t:.'P'l1 ,Ill m~'a\Q':I

!l~Jij1laS! f-~!i

lfri1tit H:6ij~1Iiij~Jt!:P-fIl~' j.15'iE~/},~ c;

':~tm,;; (~1; Hii" mA.3mH~$iJ~~'~ ,.a~ ~ ~~~3t'1'itfM~'FR-a;J\e!dl ~

ifimitlr.11!if

Qi.:E~i ~. Ell.

-

~~m;tt {#U. . -

1'~fil' :r!!ffti.' l't3 ~ ~~!f:!RWJj\~m .. l(±~4'1131i~~J;fQ'~fi ~a(: ..

~SlJtt tI~ ,

m1i:;'~~fiiI~J;i • 'm fa - u: Mli'r.t;; o'~ft3f1~:Mfli!l : m

:±m' mBi: ,~ . -t;:"

r~B j m1Ti~~ ~ m3::~ I' *J.lf~ci! -, ~~~~l"

2.a' .' ,-"It;m~?}a1I& il-m£?I~ .a 4'J~~:tm.1.i' § ilP1tI\l~!i&-afF.f$·t,~'U~.¥ m .. tJlJ~ . -, 63~ M~ - I m1

j'!~IIiiii, ~~m ~", ~~jt~~~ fEa!lftfF ~~

3;.um~.'-B :ij;r~~ -f:t~ ~ iTlBfI~ Jifit;: e ~JJtO ' :mm RfI!51~ !ffJ!11i, i:$n' ~-g.ffl.1l~~~ 'HDtrill'~ll~i2. ~pg3mfjf -~ ·'1;.tf:i~~ jJ-i=~ *

~IAjj:§!~tlif' !t. ~1~Ui.~~Ilt~ ~~fR .. , lli; ~~JjijtlttEl"-~ flQ~J:ff~fl31mrl~l~ : H ~~mB .. )Jitf!egf~&" ~ ~~1i

1,1I9t'~flil'\l.' HfiUIiM ~ :ttmUl.tJitw Jf~ Q~~~fi . ~m~ ~ajtj~ ,~Jijmw. 'fl~~~m*m~~I.*if.I ·WJ· iiii~~ ~ H!~n~~"j;ij~).1±rfj .tEJ~m$rt "

2.~',. JIJm .• IRMa:· ilUI!r.: ft~~ . '1j! iI:~l¥.l~ miiWIlii .B ·ftJ!tl'1· ~. Rt*J!1i" mmt$Ja!il: . ~~ tf~i!im~.s. '

1§_alJ. 1E li'9lf.ti*~~J!~ _ t.l ~

] . ..i& : - 'll r::7.J1ItJMii: m ]i[3I;JQ!!1SJ Oiii~UR$C~ff.Jm.~' :it D~B:~O;H!N~s.~;m · m_*~;1~f-ltl ".w,u}~ ~ 1m ~~~~~a9 ~~*.at{ 'ft: • m: -' V.A&M,H~:wt m!~tJ 0

*~~E8 HTTP://QMAG.ORG m1*rF~

Januarv l.O~O ~ilA 47

'f· 'Mtu~: tlJMflmffJl ~ ~§U7

~-:' ,--' *\ .. I.~ .. ' j~ ~ .. ~ '.' .. - 'ijI ' '= e B·~· I{J'· I¥=.... . U.·· _J ' ".~ '. •

'...... . ... ."" I' 'II .. ____d_, I I ,. . - ~./I\

_ ------:- 11' - 1 ,'~ ,I!CA ~ \' ' .. ,_- , .• ' I· I'W II

',_ - _,I _ • _ '1' 1- j .,Jr'Il - _ ,~

~- *' "~- 'J!iW-~ _- '* .. ,,~ .. ' _..A. t~-'_·

.- .. ~'-, .. ', 1 _ ... - .. ' .• > .. ' r "" ... . .. '.' _, ~.--

~, .... '~'_ .JIll - .. ,.. ., -'-- ..._ i!W. . '

«.... , I •.• " 1 "" _...... . I.. ' .. " . 'I' -:-c-

I .~< 'let!' "'1..\ IlQ~1

fii~ml iE, ,~~~IU1~tfU~ , .m:1Im,*#~~if :

--

11...8'. " ".'~-iW.;.: •• : }AJ.{~1~PJf!!~.lIiil~.~~ - .' m_.~;m;., ~

Pl5l:Ste3E . 'tt${@Jilr!i]Wg"*~~tllff I B~~~T~~~Iii~~"ff (fttJijj~) CI J!1!:tRjfi~ :it+ft1CPiI.~AA1i\t,$, ti~!~~" ". 'Uif!Rf!~k~m. · ~~~~~~ 'm + !!SHit r ~ ~ ',(staflO 1'F. J I¥JmJW · tB~1Ii[;.,~J'5R~a'9~m C!

2' .• M' •• :~ •• ',,"'Ii' : ~1i!.It:ptttiH!~t ~$ .' ntffij.U·¥i~nf¥ii*,~ji ~ r fl1ll~ ~J (digital decision rnaking ) 0 13'~in±2JI~~~pl¥~i!f4~j£~$ · f!lmkR~Wf ~ e11t~i!1l!t *1fltiil ' B~/§l; .": - gto~:!fHrg M~' '0

m'~,~~~.it)i.~.~;Z11" rm~m.;ffl~· ~.=!iiJi«rl'1~Jjar91iSf r, •• -8'im~~ .~Ito ~Q*lr~m Jj~~it ~ ~'T:m .. Mijl~~~m.tt"f5~efglljS~~' ]j{;iiJ:t;~ rllfl" iI,~~ .• tl:9J' ~~~:.tlit; ~Q5l~*5tl7~pJlm~~:Mt.~. (:S.fofl~~rt1S)J·1p.t# ) '. fjft~

, c ml rfi*4~,'flIJf'~i& .",;ffi"J : ~~~U fffiip;pj~ ~~~·m 'l-~tflrr &115Rm to ~.~~.~~.fflr •••• J~= •• a.~n~~.~7M~~.r.M.J



m,'. ' - ~mliMi IbLll R_ ""l"~,lbY

.'

+

-

-

,

.

:.I~:.:.,t!,.'M

(~a ~ IT~ . M$l~ . ,MtWJi$liiii! ) I

&t: •• :.I&.M

(~J~ • !lgjJ$'~~E~~!m~'ldtli1l .) I

48 ~J!A Jam u a ry 2.010

(database) I' 7f-~.~Jre rii;*4:e-ftJ (data warehouse) 0

r .*4.-1 ~-._',.~f.at I' (1tmJ\~p&4:fl,~~t' .. tmrlm.J\l:im, I( d IJ." &*~

m)jIj~=~Wte~ " :~ ~ l5lk;@l,Jl,fiRti m¥~ r l!~IWJ r:I=Il'1it*~.:5T.~.~I.*4 'ij

rft*4J@r~J ~~m:fl,lf..lJ$~~illiJtli," i!t1l]'tIt~1~I, 1M ((pJ-4 r~«j~.I4.j) ~.~ 1ffi~fB ,*41 ~{!It ~ J!!, - *- ~ li§J!~" 7Llt~UE rtiLI:~~~~J (OLTIP I, en-line transactional processing) J5Jig1ii~~** ~e'tiQ.~m~TlF-.~i.~~ - ,Et9~ifl 0

J!ttJ 'M,---fh\ljdR.f41!'g ~ jE~~~.fl.~9'i '~mmUfiJtmJJ' Hf$;rm~~lf1f -mf4 ' ,I~~~~~@M: '~913j!m ~ ~J! .!iEi!*4" .~tt.il,M (Integrated dat,a)" ~19~~.11~ (detailed and summarized data) W1W ','@B:!¥4 (metadata) ~-4,m ;;y;: IWJ~; 11Ii. ~ 11 m "

~'~ 'iro-= 'I ii!M~~.~-.@ ,~11\" ~Mi»lJI.!ll' , ~MJI.ttft*4ii 'j Ifl~fi~ r~ m~~StJl (deelsion support system) Nf~a'lf!ll¥4 I' 1;t~m)ttl-'j!~?}:fJT~~)fJ I' 3lt! 1±' ** -,...tWl;IJ :iff.IEiII~li~ ";ffIE.Er9I~rdH~p~1t),,, ~~jJEbia'~JA (film ,,"I 0' ll~gli=t=fiRJt!1tii::*lMmil~§JJI~$ , 5i{ta ••• ,tQ,t!;tft:mtE j71;;]1i;iI:~ .~,S[HI .- .SB~~ • 1J1Mj~.1i::IEftjJj~l~m " m~i:f'IiMJ)j511:::~Ji~Jlm ~ H1F*_f.ii_

i[t,. (m aintairn )

~ .. fF.11.~.

~ • · •



·

.~. (database)

t (!Ii»)

--

(data warehouse)

A, .. ltlilfl •• lt-JiI'R, :, @H,.d!IIJ!J @.'8't.£iI~'

(j,ntegnltred data) @~.,ag.' •• 1U

(detaU,ed and 'Summarized data)

e •• tlR" I ................. ........_' (rnetadata )

o ~. ~~,~ ~ 1[:; :it ~JI~1I~

011' I1IiI ~ ~ N if , e9 ~ rii:.t, ~ ~(j 5~'-'ii3i~

(~lS.·n~ • .A

(9fJ~ #F§* M)

OJ:l ••• ,.~.M\ ((grJ~ • :fjp •• tfilm~.B1 iilliU

'~-h ~±im~ i:1i IA.mX1E~M

(decisi,on support sys~em)

*~~E8 HTTP://QMAG.ORG m1*rF~

u ~f:l~1 ~wru I: IE~~1.~ • ~ r', ~~l~xJjlIY-J J1JS-- ~Jjlfg • blt.t:jJ'fl! ~11~l~flfm;i~ 0 1~,!lt · i1flf.TYJ»~Utim r~JjJJ '1;{, r tE"~;n~rl£Mh1iJ ~9U~1i{-~;~ ~ 'j.'~~BuJJ~,~.;~~ ~fl'gr;.un· Jj-1rEl'H{1.t~IEI¥-Jlj1GJ)J CI

;{ I ~jJj-J:i:::f'*~~1 2009£f-JI: rS;$:lli:W: -l---f±_~J EE~iWfjB.fr5 - txl'- (UNI'QLO) e ~fi*±~tuP#IE •• m!ft~if-.- _~!lt-~ '0 2009~~~ • tt «m'l:t±» (Forbes) f!U;t0:15~ B*~~mfi.$·~#~~-~ •• *~ ~ rIl._, ~1tlfM' - · mila r,6*,"§: J C!

EBM.~(-~ •• ft.~d~»~'.# IEWJ1j , ~f~AirU~~~.~J!lHt~~J:b· &::\;iE~1}j_\ ~.,~-emm~ •• ~tt~~~.~.m. mal§fl

.;Ft . i±1m~*"~ ~~~JiiX;JjJM@1±~ft I

r~~.:t:ii J ,~~§ ~~~~5Jff. ' NJd~itl6 .~.~ •• ~8*~.~.-~ •• Q.~. 51.i ~ itt 1ft r 87iH)'E 'fIjy J • it lat :± U ItI 1~~ a3 ~;.m ~5[WJ '~IiIt1m~. *IfFJ:J:t.g rIlH:t~m,J

(tacit knowledge) a

m- '11'- :~:fi1' ':-,ag- --r! " 'II==-'-f'l:"-

• •• - _ , 1 I • '- 1,' "

_' . _ _ ' __ ' \ ._ I 1_ .' -:' -

~p#IEmt:H" ~~,*~.:ljZBM/f:51 '~~ 1mB, ' . .R~-,;fif~~¥!1~Im~l±!ffh'~~iIi~' $t~ >.It&B - _1l<~ ~ '- "4'{§.)i~ , ~6I"fi~· tB.),*Ji~~~ 0

r~m •• !iim~~&.!ffj' ~JjA.W!.lii~ c ,J "1~

**miR.8~ •• m~.M_.M'~. .R£1$~J7 rB1!t«9m¥{tJ . ~--I!~jlU~ Flit

tte'gMl! 5:J' m5lt~M§,JIJi!I~·:~itlc~Ero iEJt:t!M~~ · ~~JJt •• MgttMim_· ;f~.EiJ'IJlli .. ~Jt jlI,~ flj ~mBtJA B.J · rm ~F r;~ pj<. i7Jqj-'il'tI. .~J I)

1tE~~JitiJIJ.lI· i!'tl~lj r-il" {~(~!lf~~~' ~ ~~~qit'O~m J '.R~~$U]'V))J)!{~,ft}f~g}JijJt;' ~ ~~~lrR1mAt%t i~~J[].~ ! .- tyit~tltlJm ~ .lr~iJfi;1±*~1t,N3I1ft:mm ?

.~~+~.~.8._~' ~.~ .•• ~ ~Jt ' fi6~;lJ'lr¥,~~~IJm~!~ - I fi fiJ~~ ~~ IJl~~:ti~R' ~fi\t~,~~ II r.1ij,~illI~~iRf fi:w~·;g-~r-.Ji!tt· ;f~~ttlIEiii~~tlllli " J fm 1£ lti=i~& ..

r.m~ •••• ~fi ••• ~~~~.J~ m~·.~~~mz.g~~ •• ;W~~~~ !l:{Ej Pff ~ ~J r ~:r;b JJ ~ it Ji tE {~fl[ *tI!.R ~!M ~.~ •• ~ •• MM·.~~ •••• ~~. 55t. "

~ ut, tIE i¥J ID:r:tjJ " fnm m- *'6 -8- r Sf f.:t.J W. r 1m

m •• J·~8.I~~*~*~* •• ·-.X1] m rm fflG ~

111

... Ho'J1

IIj

-

«('_'""'xitn: __ MJ~J,:}j» '(flil-)

nxJ}]~i- -11:ni''"(t~n ~

tF fi : m#iE

194'9~~' JIt~EB* ' ,~a- ' 'I

li. " (UII'HQLO)' ,ft_~" t±~·2009~

,-« Jt±» (Forbes) .~lIa, r 8 * iii -J 'fn'H.I -;m~.81*:!!A1!ff&!fi fiti~ 1"8* 1l*~J R r-::ti (g7L~» .'

til 1m ,ij: : J!i JI f:t li:IIliEU~JJ:: ,2009fF_lOF.!

19'94lX"F 1 ,~~ -- flfi ~m. ,-- (Fast R"eta,U,inig') 1R:~J:., : 1998£F" ,'t'< - t1i~ffg:IjZ '*-~,~ (H~ec'Q' 11' ,1900El,Il) m~M iii

~~#@]t.I, Fffi~OO~~· {tf"~l:iJe,~A~"~jJt8 milP7f'I3" '.~iI~:r i~~.1tlflftP~~~ Jh J ~I,.:, ' 0 '!tSIltt I ~$~,~~~~~!" 1.'<niWJ

m,J\ft!f' w-~Mlff~'Pf~Mltm '~_iS!L-1~~ 1&~c

IE'[ZSIl\1~J~Jl:t~tn~z,·' ! Illi.fi!t* 8 *t-if ~ fF!!!t&~~'l£ ~~~_t' f~)J\~JtJ;z~ 'I ®t~

~~*mu.~~i~~*~m* •• ~fi~= ..1:" J:iT:i' ~#imm,lI:t~ r ~~ r J$tJil.l tR~,~"" :

~~.~.d~~~-.mE·.~.e~~g 1~o

f'ln~ -& '-I ~I 1EejHf{}.)jI!:H}Ji~fP!/J\ ~,t m·&~m-~~.~~.m.i~R~&." ~,&~ ~ ~JjJl'.&~ r~~t ~~J r:9lliAJ&l!J i ~XjJI~&~&t1 r~~tm~:ti.lU !1~llt~;tfi~,- §2 .~~~~ ~J~, ' ' 1fJ%f rIEwUrSjI1Q;;II;s. J I' ~~, I§tl~rfJ~~~~M ~

~.~ '31* m ttl· " *"~ fj nl ~~ jjfz 1'1~,~ we:tb I m ft$ a ;Ia$Ir¥9J J\~JjJJ! 4'£m;;:tj] , Dl1itt£ IS t)l,~§lG1tJ

~'J:J3-~~Rg~~3t ,ij\tJ}J1 • ~~ltiml •. @J.l I~MJ 11m 7(" ~ . mj5,~A~~lj)~lt 'I /f,~m-m;t1t I 7.t1i~ ~ #I . :MI~J~ ilIEW9Jnt]:jJ ..

*~~E8 HTTP://QMAG.ORG m1*rF~

Januarvaoto $!JlA '51

7fWEl2,.i

~!:fll r~li~1JJ 'I l;tlnf.@~JIJA*~rff~\J-J~!~~· ~~i'1 ._ J£ : h 'lffif1ljP!tl:ffi!I 1; · ~·m~.t:EtzJll-~~EI'-J r IJ'~**~J J A.;,f-' Ir.{\\~JJ!G11 ~Jt~)JfllHl '5l1% r-~J."~A -: J a

qtt:::~~~:::~::~::!~:

ftJJ~m~1f~ · ~itii~Hi~tfl@)$i OJ r=~m.~ ! ~.R£ •••• ~.ff~~~~~~~~~. !IJet@~~ ! ~c.trgA~&,rmiJ§:~~)!i.* 'I m~ ;l!:re ~a~'A~~ El3 ~'IJA.:E* "

.~1±~~~ (!Mc.Kinsey '& Compal!lly)Iif ~i m~JJttiH~:~ . J2Jl~~ itt!~ftJ: ~~~~ $ ~ i ='fIJlJiHlWAjQHi1~ r]!G~B9ff' . ~J • tl?~fi.

lir~~IJmIEfjA.~1a. - .1 - ~ i1~JJl:t.A\+=m§g)n

.ffi.~ifC~~i~ (M~ni:Cra·.s dlsea e· ..... 'J~:ij.~m M--Ji~~-f=tJtJ:h~t*. ·~llf;' ~r}iDt',·1f..~··'} o~ t.!

J~~~.' ~!l1]'.g " .~IfS,I{1FliIJ~ll" fa mi1~,zl¥ill~' it.'~~ riS-:extitrJl ·It.Jt{rtfUi!JM 3a~~!¥.J'AiIHil¥tJ:lAiI~ I mt~,'S~~~~~~ ~l~1&m,*t~fJ1Je9m~~p~±~~A' @_~ j ft~~.Q~~-~a.~~ •• m~E~~~' ttE. . ~jfi:~Bj B9.~J1JJI~IijItr-Jm-1}*~~-,~ f~, ~1lrfoj1,a'914lJi ' jj; ~':iF It-~:m fH: r ~ -..j! ~ 1± lttliJFt It~¥ '~1flf-~inJ§~~:3jJ? J

pfi~' ;,ft32~tJkJ~1~" ~.¥tl r -,.~mt (~ .a1:. iIf. ~ • f-rI)!. j! S) J ~ 111 ~aj _ .' & ti 11 iU :& ~.§.*1j ~A~m.- ~.~. ~a7r~~a~~ tEte .. ~ .. ' J B9, ~,§!M: • mjt.aA,~ ~rm5'~B~ .~, •• eM~tt~nDk·~.OOg~ar. ~ktd9m8~] I1"F J J:. ! ;t~~m i1jil:,:ii ~ df. fi " iB~t~

~ , ~rffi~Er.H~:~5& "Not To D10 List (~'~4i~' =F'tit~. ·~'r' ,) J ,ffij~~-§& 'To 0'0' Ust (._~fli *1» Q~~ , .t"~t.) JI G

PJf~ rl~t@7JJ I ~~~IIIt~~H32tEilit!-Jl$~ ~ · ~11 r ~ .tEtttfl- I if. [I iZ. P;JI I' P1fll~t:EJ D •.. t~ ~ J ~ rti:BimiBWt\trt1 1 _GarB __ S', Wf JlUit1.i~ j!~ m;lt ~ m J (j Ilfl :IT f1J] ~&'9 ~U Iff 'I ''1 ffi 512 &9 .~· •• ~~~a~ ••• ft.B~~·M. Di~mIE;affJ1tlI¥!l:ii. Q

~.ftt.~ r;;r::: J ~ tlI~.1J1 m~;A . i!~ ~~ el"c.Er9 •• ~.~m~~2~~~.m1.~e~~ • ~W-~1ij1U~. jJl~~i.ii"

ifij:t:fff.):E . - EKJ~N~" fi:m~B9~*.tI~ i ~ ~ r Rt;1Jrtr318 t\t~ . JI ; W' jiiI" ~il;d:tjig~' f+m ~!a:c. ,'1l~?1tM)(~1§21" ~~?:(£(tm. eqiBljpfPJVlI132:ag, ,f:E*" .-, Il~SljAatJ~ it : !JI!Jl:tt$?}RJJlt~~~~~WgA~.1I? ,jlllf1 m.ff~ '! IE~ -~ r1e~jJ'J ~Gf-.~r~ 0

~!lmlt)]~IB !tfP1ft" ~I4§.& Slll;~§nW m .~~~~m*·. -~~~~,~~.~&. ~ft.~~A~e2~mWm.!~mY~~ AIf~c.ErJ}~·j ttl:I:B±$l~A~r+w§1caIEPfi~;)

i!.ffltt,lfijlrij ! -:iE' ~1.iRf1l5lmi~iiI~~.tajfi@ M Wg'~a CI itir~;r::iITMHftlt~J:fiif~ 1i r ~ fit _j

~fIA January 2010

11= ~;. fft] iHt

- ~B* ~* - ~~W $MfF ( .... 'ii"til1i')I· _ - *- --ij

, Il; • !i!mE6,j;;:~:a:MIMBA. .. 1'9tl1ljj~ trW.mm~~M (I!J

r ,Qt.1¥:- Ml,~ _J • 21l ~"'Fgy:: 'l5Ifi - fl3Itt{~ ..

:fE' - M~M~-' ·~.~A~I1'F Ift~.m (.1~") . ~it~6~~ i}qJ CI, 'IJWl) , :!R;/,\:w" - '(-".;111, I) . m.iti§fi ~I a,200.5 ~m(RlW lSI g) r 'i:I1t I I, ,1 IIi I~Uli,s,omJ.tt! j "50 We men to Wartclh} :2008~" ' 8*- -!lIBest mether (ii', (fi,~]') •

W • it : ~~±{t fi1lliBDI: 20091iFl2,EUOB

I S B :N : 97,8-986-229-1l~Ji7-gl

1J"'5'~ljr_ om'"

'M. __ ~_ :.II,W; ,

~~MW-~ •• ~~~~w.mW.A~~ • 1f~ 'I iB&J~e11,Q{r:f9 ':

l.Aflif~~6}ICJU-- :mSl9fiij! ~

2.00-=1' l~tI~:m~:r ~~~~~Er3~JlJ .' ~i& i1!!,;1N _ lue !

ft,.If.I~P1f~)!'~1 r:!;1] IIJ ,J ~ &~~r:eM9fM'1:HI - Mlfm1J 'm"EJa~tEi@jjlern.-~iI Q

{f~.}i~- - W r tla@tJ J ;L til • JSlf l-)l.~9 ... =1'iA

a 11m' Ii,Lpl§Jl~~ C1ana~~ - .lJj.,1:il:!iiRZl=~.a ];E-:lf.R .IJ\,,*~.!Jl.il JI "" ,,~J;E:l'iI:i1.flE .Lf!:'..H.li',~~ ~11iW

efgI{'F~fII~fi I >l..~I~I~~·~EFJtfI~ _Pg' ~ ~.i}tj'ilm~k~~~i&1rtj1 ..

~ttliiltiUm-~ t ~~ _ '~~\1}'5JEr9I{~ -: · -fit:l&t~M!-i.1:t.fi '0 ~~m~',m~ it1±: 2}~~BlJI~. .~m~iR.:rm.m· ~A3t·~ftl'fB' ~~'~.~B9Ue.gOOAE~~k~~~ :fi~1'1I1Qm. e ~m1l0IJJt, t {§£~~I1'F fl ~ iff.!)) ffl *,&flGf~r2& J:MJI~OO,~: "J' I a;~~~. ~eifr~,mNf.mElC.f¥g~r6hI.t· ~t)t, -tltlHt it~M~7t*'iMi I' ~*,:R c ' Wt~3Aj~Ji~&i~~~ ~.~ffij~lill£-.t:t r/J\.~MJ,.1t r.~A ±J~=~±jcm ..

rfJAtrH~H\i;(±:9~ 'r ~BiJ~~:n.f!,U.i~~g I f81 • ~_ti.~T.~~'M~.D.m~Am* liAfrc<~Qfr5jf.GJI •• ";_A~Mt~, a9 r~&..Jl ffJ

r1'~a~nIB~J ~ £-1*~1i~~Wg~&1I

,"~"~~'~~ '~'-. I~'" 0111 ,

'1-~:m n: A ':.I ~:;r.. ,511 ,II;c,IIA I - ~ I;i 'ill

ti;.mUt~ 1J51t~F'm l1J ¥ I' !~liit~ r:j± gJ!m,~ ~:iJ ~~ til 1t ~ ~ Bfg JJ it1]..t. f!l1~~ il, "~i& fi · {§ :f'J!7E1s:~I~mJ · It.ff15i( l&~m.~@*

e'm . ttfr':f£~@m~#T' ~rfjA' D1iH1HM!~ {I~~fI ~I~i~v,' MJ~.ut!!~~:fil,~1'~I1m~'fM~, {ttl' ~~3Wtl:lit5.l." it.~~~Ollit ~ ~~ - - m~ R.J~M~tI -, Jilfm,~fl-~ ,'ifffltigUA~tf ,I $: Q

.1'~. ililm{~~).j~- &9~~raJ : '-1':- ~a!9' iI~ Jj~it~JJ'!~,iltI::I1ttift,1M*~ ~ ~WtiJ\ JEj:~ t'g .:bD,$!;;$: I' 1l~'~iIJ I'fil M,fWRJi~,.~ ~t" iiJ tI ' ~1W1Jf ill erg r,~iEiJ jat,a:mWg~. ~m- J ,!RiM £I:~!!m~ ,~:;f'IT II ~~,m,~;' !lAA))C 'r re~

* •• ~mA' •• ~~.~.~a~.~.~ f.5 • ~!~m .IU~iIJ~~3&" , I L I -:- A :f~~ ••

*~~E8 HTTP://QMAG.ORG m1*rF~

JanualUY' 2.010 ~lIA 53

i?llilnlciiIP,las 'for SIU'C'C8S,S

Ultl ITO

BIXltl

_1 _3

____::;:~.-L-a--"" •. ._~

.. 5 .J:t::.=HPIt'

/

/

54 ~A January ,2,010

*¥,t~rn HTTP://QMAG.ORG m1*rr~

Back to Basics ~ -V ~

82

m -ti~· fi =AUson Hsu

**i~EB HTTP://QMAG.ORG m1#(f'-Y;

IPr,inc1ip,les 'for Su'cee,ss,

11£1 TO BIII~1

_' - - --

AAi!§*=-t'raJS9§i ~ . 1 *~i69 r~:r1JJ Q i!!,ff£,*~~ 1T~pxI1J1J~it · 1~'ilf~,7 r ~~.~15iI1J J 0 18~ ! ~ W,t!1.~!fft~ft£1JlW,A±a~i!!.J!t~'.~·.t:p "7'M1m,W'fift l:1:r7~B1!:.~MjJ· ~rl!JJm~tHp!.I1J,atl r~~~(lli*,J D

. ~ *1!!-A~*;ft Jt~~J£~ 'WII~ , f~;Otn e.~ .1ilJf!.~Jh'l,~ ~ ....... ~ A ·1~ .l- .:il}k m: •. ,iii Jt,:it~-~,t:l fc ft, etI A " ~ ~p'3iutt,:rJ;r ?

!jFl~~ rAtJ1JefJm~J ;.ZHiJ ! .d6~5tc,:fE .J£:;U~,@I. ~ ~~y, r Rtl.tJJ 1±4i1lA.~ IC\!:P; ~ _ ~~A-retX· fi.,rK@-B9~ ~~~~,~* •. "Si9I •• ' {§_ r Rtl}JlJ 1b!ki~rg"9"gtl.)E· ~ ~ ~ I ~7FS:fi1iiliA~~*nt~1 , &mlI~~m Q

~'~~. · fi~ r .ill;J;iJJ m~itfl!~- ?

~ ~ ~~4ifIlAJtf/~iC\.:p t ~~El~~~ ~&9$" m~~I~. 6 =1'rfjd3~~si.ttlt{tt~~m~ · t!!/FiJ1ii ~tm$.132J)J~~,~· fillAa'gJl)llI! ;m~~lI~~)Z~~&tJIIl7t I *~'l&..AJ1!!l. "3l.if11Jt&.AJII m 0 JI" ~ .~ '" M11 .. ~Cj\,t:p:t(9.L .n~,~···"·" '. :f:~;mtllJ'1RJfi,~'E' · ~Wire'E~.n.\t '1!~Jttl;b "

=f!.S · ~::f'~ r~:L1LJ Ef9~.,~.' ~.RJ~:~~3::fi!tSl. ii~iB9 ·ii Q;r:~ I' it;M •• ' WI*ta ii1!t1fi ~~.~iljBJk_t,~ r:r;b~~~J J¥gA" ~~*;t1lM~}!ffll~;Z; I!

,rfillbJ,flfiR::;f]' r',.,tHB' :',J f'IO ••• ! •• .J,tml r.:bft'9: ••• ..,A!:J, ~ it~_~ r. 5~~JJfr (Jerry Plorras)~· «~~~ii» (Success Bunt to Last) 1c:piJ'j~frJ200Ul. r·JjltJjJA.±J "~(tiJ~~J}J '''F~,~:o

5 '.ii~'~6~'· ;fJ*,·ffi (JiltTI Collins) ~~. «it- ~~I» . ~~~ riE.·.J ~.lJi •. ~a9I11i1[zg

., o;Z~ 'I 1&~ijf~15~.i~:;JY~~~.:±l&9 rAJ Pi}_t., lE· lO~i1ji!.t.7*~I~ttt~, 8J~200itr1± §~~,tp~_I±'.ID:;~t I( .J1·.t·'~J1~l.~&{I~~iQ20.) fA'~Jj]'A ± I m.&:iE*~ " M!ilA .. ~~~5J~tifHlt, J! ~ii~" fi~$: ~ ~~~ ~ ~~m~ .. j~JIJf-F9t .. muf!~f~±~~ I' IfJ~H:Hm~jt~B9~R (~Jt m rtf * i ) 0 «mGJjJ~M» tpll¥JlI!~7}*fT~*;L~j!· ~~'A±~4'~:ti(d$tlfWg~J1J (~*t;~ - jt:=f.1fi1) ~(tI! 1M~31<:tt-JI§I~ '. &.rm~~ '.el'a,m.·~t;.'J "'.,Jmt1Jag,!& •• fF \1 mH'£1tnir"G\f'I_, FftB~·tttH.IIJIIi _,JI ,,: •• :fllm ....... , ... fUl!

gil· itt IIlWJD ,._ I ~!t~:

;$~ttffi HTTP://QMAG.ORG m1~r~

H '«~~'iij~» cP .' 11Ffi*i1

,tiHiF~- J:€-~r .J

r ~IJ j r iil1j ~ =~I!Y-J~B.g.

I " Jt~. r , I J ~ijt;]ifFj

fi f.t,m~lI1JFro:it:: jt.~. _ a~ ~:Jl r ~{~b ~ r iD~., JI ~tIJ ~ ~:~ltt£rn.~ , mil.' rM~ 1111' • ~-fiiJ!tj. : r ti;IJj.J R~ m·ftfM F 3i1J{ii.Ji~J .. IJI --,_9· "~lUft ,il-4'

ffii*ii].~~' ~ !LBfmtlJl5I .ft:j'j~ . WJPj,~-'iil . sa1':l* mN :ll. . ~~gtl~ij~ . il:t~ ~'a~Inx;IjJ :

ttl; ,oartl.A.· ~UA;i;~A'!i C9 ; Bl1ZI3'~tr:JA ' m aH~ 'T ; f~'NUi· - a~lJ.. . :t~i¥m 6!f.1J.tlij_~11J u

.i!~' .liiitM a.

DW. 'II.~*'._ 11m. 11»· DHiW/t"e . _ .. ~

JlJ. Ji\.LJ: "

~.

D .... rrJJ:lJ~,.

512;fD •• 9iI.1I iJ\ •• !~*~~ .'1e.~iIi..c.*iimtt:J."· 1,~_ •• ~

. 'Pf~.JI~ ~ . ~~. m r:::f;J ~

a,w •• ~,~tfJl., •• Dtt!lj~~ En:t!· - ,

'.

Dit....,~ -- ."'-, .;IE § 2-~

~.U"

o i§1£flBA,* J:~. ' ' AJ J..~R" jJ. :lJDW~~ ~ o fit~.1JB9·" @,tmifi: _B'.·'.Ilrnp.! II ~

"

D~M £r9A*mttS::::f' ~\ft~ ~ ~ ff ~

DHjl.fJUm~ -IDfl ;m~*

~·~mf4d·

Mia

DH~~~"~~B~ ~ ~r

*7

O~.~~#"'F' at ~fiM '

~Wfl~?

o m~~m~ ~ ,~, a .~ }j~ ..

tft5

DJ,.~.~~M1~~;lf : ;tIll r fi # r

t,llQ fmMl.$m· I!* IIA!£:l! ~ *~~~~.,~ ~~ MMfi

."? !II'oIJ • J,

.'8.0 : ~J:MS •• ~,ll4trmlmllll 8; rg' •• " ~~IJIi~B~Jb ' R .. If W. MJ$m J ~ltJvi)q:. e .. u.s: r.J(@:or:"~j~. 'tIM '~~M6 *~#* 01

*~ttffi HTTP://QMAG.ORG m1#r~

----

- -

*~~EB HTTP://QMAG.ORG m1~r:ex

~I!n; .. M ~I1J' tll~lf1fi~lagJm~i!t'

j~S';J •. ,' I lUIi:pS9Pi 1iil'llJl "

111M 'i67JiUil aBlg~PJm~ ~ ID(~ , ft~~iI~113 ile1J=.fJi ~ rl1:W:WHm:r.J';" ~ ~:iI. '"

{I~. ~lii tE mli «JilIn ~ -~) eg~ ~. ~U3H~ mt l1J Q'\J . iii ., 1± tiS tm 1!? - ~ fiJ..lE (19 r M: - J ,ft~J

e~ r ~;:i;j fr.t ~ _. • 1.1 &: w 'i5lff.J r {j - U!i\ J in = J~ Ii! ~ B~ f! flI! * . 'r~ PH , fFatI~ffX ( :51 ~1:;E f.J)

-

........ Style

.::r: mtlt1r ~e ' -~::f'

1I!!l\IM' BJU~ alUM



o,.fraU •• fItJ·@

~«~.llilltllZileJ .'.RHM"U-e· ~;;;r;;.u.o

O.U~2.ltitBA~M .Ii'R.D •• 7"~

IIfttJa. ,. tllJJfH!A •• Dff:80~1'f"'!i.~~2.i~

#M · .R~lf!ueftill

••• • D1t4'II~~2f1'jJ~§1i.

*- · itffl~ . tt$l-'f,¥m .MlA.~.cIl$~

1I ••• ·.ua •• •

Offl-fim .. Mf -Ill'"

"1J~ .. ~!0mtt m~~.{ttHA· ~.

~~181m' D!!a.MMt~. r flllfr •• ~J~Jlii·im I!.M~.},1j_fI1l.fiM."

~~_~~I~:~~.~ .• "'~~ .A~8b ••• A·~~~ .. u······IJ§f;r;:JE - ••• mIi:l2f4l 1HlAtI'9U • JiJro_iYJUctlA 9

IWM~~~:~~' *~~~~ k1:O e ; ~qf§t~ . tttto.~ ~0~~~·~«~.ti~·.~~ )"':mmq: .f·RtI if ..

Back to Basics!t TV ~

3I::1i3J·,;FilM (Stephen Covey) j)11111t.'if:9tEl~lIIm3Zj)1* • imll.2:00~tpmfi~iiJi\t~I~~~>C. 1'11&8 itW,~ '" Iti mii~>-*~It,.~ "~A.~···~,~iit;' ~~7 «fi~:m~~~» (The 7 Hablts of Highly Effe,tt~ve:

Pe,opn'e~) ~~EEiSjt~rr II i&1000,,~ *ern~~ - ;'IDfl"~W,IS!&A±~~.fM' Wg7i1ijim I( 411., (,Ff.F.tJ ) Q

*iJ •• ~IZ§ltl:~ - It~ r,~:ttJ., - *S'J ;Z~ • i8ftB.~ ~ *" 1Y91§ ER;r:~~, ",Ib" " -t1~,~1StIt~ r:;b~4""itJ • &ffii ~ r tt,J!' •• ',.iMl'1lit t' :IIIIJ6 a._89 •• J 'I ~~ti:{IM r~~_ftDAtflmil~~B~rm)i5 G J liJf~i±t!t1§m~tp'ti1L!{ rJh~~itJ ~A'MlttlrraJl~.' :N·I:I:Ulf9~~tII~ r. "lm-attttt R 111 ~1nMra21[,Ji'9 I' ¥.ll' a j] ~JjJ , (jI9.R fi~m!flU~ m!j ? ~ifR: ~ tt!i'f;;r:~ ? ~iI ·1 ffRf+.~it:tiJIi'9A RTlik "1mI-- tliAffi:f:ftt{ em • ¥&ftm:.t.2tiiJ~Bi~lrmJ' r ~~Ji1!Ht~~~fiJ.f±.J r ~:ttJl¥gIA.H!".7-@ft~ JI 'I if,~]'&~' 1-." tB, 2:MAtt~~~~M-.~.B'9lfJJ:m Q

BI1I : :ilt!~,11 ~L'II'~_fI

H «:WB.t:tJJ~~»' fil «J£:ttJ~~» rep , ¥1.~}~MMJif~!tJ~IH.1!~J;bA± " Bf~Hif~JJHHl'lm~~.fi~fi

~a " PiAOO:f=~ffljiRJ±1I2m:tlJm{JU~f1l~~ .', :: ~~~*i&~agj' 'erg' ril J" ~~.:Lj]:tf~f5jtr9/DIIIC. 0)

IDtJiJ MJA/F£e.A " i~,;mfF:!lt-~ " tB ttooiimiJ: .. ili.1I .. ~~. G' JRR:~JjJ.ffflt±:m~jj=~~Ii~H~mrJ~ ~,

~tBfWn "1±]Jl~~J1ta~Htli,1ft''M:'' ~M1TI~ a ~~WGJI~'ffii _'Im.~2 0 IE,~1l2000£F'n52!UtIT~t=,EfJ~~: r A r1!}'ff~kIJ~--Mm a ~11lt~~1'~.-~I.1lJ ,rro~~lm Q J __ ---~--~....--~___,......----_,

W r~"'h f±'7" 5\51' - 1'Ih4m1ld: a Ira- '"=' •. ". - r~, (qIXX/\,- ar-i IJ D'jf~J~i!lP.I _ ulil.J,";'I._~·, .. J .S

i ,J r'll __ J ,ill!' gVj' J =«1 •• , a 18 ,(. j!. P'. 57':*.0$. II, U ) '1l~~3I1~~' liS' ·:~JjJi~t~fB.' ~B.tt~~iI~L I-~~'~O

j I.Jfitt~Jj]A±;§..t.~G~:I:! r~ " IitljJatJ10il~ '11i J sit!. '~')1~ f •• Jlr !I_:fI~: Jr r o I'J. 'it JI ,~:*. • 'I iM~~,:a:~5&®I{1fl$ I' 1l!t~~~~:trriiJ3fm-e~IA " ~mR%JJJ (ea,P58*l'fta.11lJ2] ) ; &2'~' "':1\.!I: --, £~ii .~.', ~d~~~IU))Jt~"

itj;?1liHUl «~~ljJ~ti'9» «P!:1j]'~F» ;2:"~ I *~ti[l§jt& ~IJ '~,1±\a97'1lI~JjJ~EfiJ~' . U&~7 «fi}&~~~' If» «~AJdA4-1 «~g1mH~m» «am» «ttffJ'J» (If!F AQ)~ -·11

tlt .t,AA,m3jt7f'116Ht~ 15H:I· *~A A I~" r~:ttJ JI o)R g I tiE*)j~1rh~~l'}J1J~~ , ~(*mtt&7 r_;iE1tP.tJ;hJ EfiJ o@~" ft1rHi2~~t:E.iliA±i8'g~.,MW. 0 r:p 'J:MftB 11'lfH\j"tl:f1'DJIJ~~t.J • \iitIIUjf~!it~J,ilW9 r ~\l!lI:# J & ..

~J1.!lJJ f~ ~;J) ID!1)J1~ 1ft

:9_ ',_ I.

~ ~nl1! 1 .-. ..... """

3fJ-tI 2 m~ft~g -1.1I!hta"tlj}Jlj.ift: 3 tt «:~ fi' .. M-t9111AWIi

'flt rr.ilr~ 4 :ltaRiiJJ..:.L .-- - U~Am •

3"- ,J atJ. =if ~~I*Fat=j

5 .€;-:tit~- iJEdafl:BtJmnllJ

~a3iJl 7 IttttlJ'@Jitt.Ji.. ~1ftJ!ft • S~

1 JI

(fil1J:Ri!t) Jit~ IOiftl

» nJ...!t_.

3WWl

7' ,Qi;w, ~"(IIl~" ,)

~~--~- -~~~,

ft •• it3" 8 _flBH (P ..... ,...,.t->

9 _a_ (u.it.f'.. )

lO.'Kft-& hi!! I , 431'1$ J

*~~E8 HTTP://QMAG.ORG m1*rF~

~rinci'pl.s for Su~ce,ss

tB' I ,.;!;:.:;hI "leE I::E:;U ~~ W- , +i=1

. - ,~, - ,I%A I _ :' ;1':t;I

, "n\\. f§I .=E:."". ,-' I~"

~*~.~l,]tW;IJJfi · iI!~iX 7 8IcHm.t.M ~A~ , '1iJi .l2J.~1Etl::.:JtflgAJ!~ ~ I!filtn • ~li8~iH1px~-1'm r~f:J~U.~If'Fn.J ·~1~mf~ mi!B9IB~~ • jkia=1' , l'~iif~o

1IIDi~ - ~a9.t.~~, ~~tt!~ii:¥J:.FJI 'JU:

--

~m;._.IW.~ft •• ,~~~.~

fiJJ:. ; m;UmH~ i i!:m::r:. § &'g£,§;Y;:~J.J: :: ~~ , 1-' ~~.at.~~~~fr~ifIf1=W9.····'·

~~f1~1fim' ~.(f.jIA,m*mt~ rIff!!:.! D @£" •••• m.~~~E.·~~.~ •• ·~D"

(W'arli'el~1 Buffett) ".S?JI;IIJ;S (Amazon) iIJ~A itI~ ·Ii,~" (,J!,eff EI,e:zos) .~ 8 *.~$t§:Qn1hA~

-l- " ,. ~I!±:I ~.;t,' ~ ~~IT b m - ~ .hfl"b. r ~T-h M'lI' ~ .If\''~i~jClJlI-1;:I~ 'i !k.~-nJJ\ _ '~oW.!'l~~ ~"'/JIUI '11-

IfFllf"WkttA~iUlOOr-JUlJI' ~fffi~tff1t~e5 ~m •• ~AQ-~'~.-.~ •• 1.~A •• .It "'§.~~:~I{1:;;· I, tlIfF' *&,ftntljJ':; te.~

~*.S~.~.' •••• 7.B~.MaA~ , ,i PJi~k&l~1:t~~A.£~ ~J!fill.l] ~ ttl~~(,lut

~~!~fiI r i31~~l!Hf.JI{n:H,J I $t.JI<-:f~Am~ e'9at~ I jjdl~' :f.tm'o

~~: ~I' ·~I-II',II*-~HUilll:_, .. , '-I" '-I. , I~ 1=sI_ - ."11 M,_,ilSi _.II: P -_MI ~

ESj~M~m: r!t~~R~:fl~~.tP·.~1}~' ~~ii. · 1[2SI~~mI ft= - ::tf:j.c~8rJ Q ~ ~.liiil - fcS (Amazon) l1'~,~A{l7'c . j!~lIf (Jeff !B,ezos).1£ i1]~ ~I.rl'l~m: IF fm~1JiJ;f~ ~1fl&I:fF? J fI. ~lJT~·

6,l.J!!lA January .1010

:1iJ nJE.? J

1±'itl!fr~~r::p, r~1te~~m~I{'F J l!*~~.)1i~ lijEr'3rr:Mm. I ~~,{ttt1rr~·E.~J1~Jfii1iil&" itfi~§1'r9 , '. !3~~FiJtt~iFMw il &.*!~7}~IIf1:. I ~~. ~f:EB1,"¥~~m~, iea.rP.,H\300itn~~~.J:,,*,g. ~

s'·*.~ratJ;&1j~:A*.ft~ ~'1± ($f;JjJ tfg'~ln)

tIJ ! $1~1't!~~I¥9"J~! m8~~cif!}\ - ~~/I) ~:.R_.A~.~a~~a 'm.§.~~.$ *i1f~~;;aSl: lrD.tt.tli! )j_{+I!~~tm:$?,m.m~m~

...., ..,II,- .-, At::::- ~ ~ ""&" ~il3 ~ ~ ±. n~ ? Q~e .~L,,%,,;;::;r ~ ~

J "j',~, ,:,;.1£'.:'aP'~i'.'~~ /''i'i\,7'':-)''~ . ~'·1"f' :rc"'I' ~J ;it',,~

l[li !.J' *~i8 ;iJ:§2.-~24)J\MjM1f~11aJ&'g _ :

r~~·-.:;r~ .. ~-iIUo·~lI' es Il~tt rBI~~8!;1R~ ~"ta' ~

~jt.ff;~ r;::iIJ I"Itl."O f.Ci{ 1l4u,1l.T:iJ;E H=U' ·1!-..~1~1'YJ~ I :ze..iJE

t'I!!lEt99:.~JJit o,J

~~r9BmtfREf:;J ,~~~m~ 0 (fAfJtJ» fF~;z-" MUitijj· ~G3I!1 (Larry Bossidy) fim: r.p,~~2F1f ~ ·.:tlmtt,~m:[B]~.~lI!~" J!9:t. ~1J~'~im~JO', ~R~Wx I ;g~-egll- jliB.ijo J IlIfF~~~I¥-JA' 7J<m iieii)~1'm11)~II1'F~ "

MM7F~~~1fjj~ 'I ~ •• r ~ttfjitJ e11 0 fjfD), I

ntJ;btf,m.. IEl2,~IT~~! t~:tlJ.l\Mft.j .:I

20'0"61~i6i ji, ~I·~!ilm±';t~wr (Muhammad runus) :lU~t¥g.f'.t.ff ! ,JU..~~.ti,~ , 1Jl8.b I~, l3'Sta7J~.$ a 1'~ r ~3ZIU7,Hliii~jI M~FJt ~M,_ iJ8lm~$gIMJ~~~

19'10¢1~1Ki bI]Hl&~'~. " J~);S~~~ ~~rd!I&'g

Back to Basics ~_, _'I!I ~

)t~M '1!~~iifj1OC1t'£J;fffi·~iIJ~~tt- =.FI~W9 j .8.1 ~~ N _HRiiJiifliffflthtL&.lnlll!1a . 1&:A~~ _ g -~ta~t ' 'flmil"tWif.l', '~ft1iz~:!:.6!-~4,2A. I .R fm27'~7CNl~,JJilM~~~* 0 7t·~IT·1!t19=§~!aJ jJ~ II 1t!.1 _ i'itm~a~fj1f~tt$iJ!~1t£ I 4B.fj~~1 ~e)J\)'gsl.;Y;:iBfG1l~ · •• ilmA~m ' - ~

~~~fi1:i~I:t,JJWiCi.~AlEmJB ' @ii1j~' :;r:~,ml.i· ~~~itfm!l!ZJifB!32~3Z.fT" 1983~ '. ~tf.fi1£ll: Eli¥J8H.JJnttl4 _ '6000flliRtM:iliI

~~ '~~. _ ·lf~.1'Jtl200~7iG' tH)' .b.-'~ ~Eltt;t1J1 ..

~,JjJa*Jlji3e~j3: . ;fij!t (Stephen C,ovey) 13: «.

B~R »'~iiij§,,, r~Jt1M1lti: AI R~~ •. "JM¥ JW; - * ~ afmfr-~ ~JE.J iipl:hfffl>J< 3t ~?Gtl ~'-1D * i &tiMff,a~jU" BliZliJW~JJJt'~~"""lQJt ' . .mtfil:l:l, *JJJN:~~'~m · *.~Elce9~}] ~ jl

1 . ~J.I~Ir-J~,*,' tfUfilUt~ @.,"~m'~ t!ag;e:

ilia~~~ ~ 1~~JlJf~ti .. triIU&~~~~~~}E mtB, :I:~J}J~fitl ~:ff:fIl g

2100a~n! ,.' -, .. £i5 (Lehman Brcthars) !lJ1!m ;

sIQ:ii:~ •• ~ -a'c', _IMi"7\~ff§,*,filb 'itl!_ • ! ~I Ill· A _ ~ ~'~dltlffll i;& m " 31J1lF$t«€:)f~~ 32& ~ c---:.§E ~iIj~

iiftliL . fiS}t.PHa*~~~I' .1iI"' ~~~tB~3jt IN, .. il3!JlQ: I ,1P·:ff:itiJ!iil1.I&~' tpl, -2~I!t . • Bti!r~Rm; r,~, ·B'9iiii.~~iiJbltff~ r'UI~,Jil. EiJ '{§)f~'~g Ir~mJ§t~J "ljU.?i!:~''+I·_ m~lt~ ~lm ~ • ~,m mt'13JS? JI ~~IE$a1JIJJ!~' ~;Y;:''EUIIJ _1l¥91!I- e

.~.~~ ••• · •• ~.~.2~~~e jiij·1Jti:I:Usl c~~ . if91!§" ~~'Ei c.Jli9 'f~Ufl' ,3lt!Et~ 1f{'§ 2ii~fi ,.~ , '~I '. M!f~~QjJntlf:.~~J;lJIB9 ,.J::"~ _ :tm.~m~El2.c

*~~EB HTTP://QMAG.ORG m1trFiX

~_t.g.j8,~tJJll~~" u~· In.aS--iI 'i ~#;.II1j1H+.~~, ~1

E~§:· flti (S~eplhen c.ovey) tiE «.Jilt;J;b1i~»'~ 'I ~l:br:rmt1l'rl').~~~J a@1*ld ,; 1&1fJ mA, ~lea~liillLA.~fJ ~QM= 'I :tE~'''.~t&~~.~jj~.~IIa~ 0 :3.mJJIRl-~ .• tl· itltME~;~-, ';Jt~n~.,;it*II¥ftf~.lt ~ 1iii£oo.II':~jtaDt i~gf~:r5Jm ••• f},§!tQ; r 1Jj1~ J *~;fEilBizm r ;;;';J!(C '.I;J , 0 ~.f£' ,I:a ~~0}M~' iiJW-¥i .. i. _ t~ff~f.llIU.l:M,·

1.,

fi .• '''. I' JDn'.'.'_'. ~ fl •• ' .,A~'iS.'!I:'.:i:MliEiiE." 'il

- - . --

.itJtiP •• *fi.tIlBIh?

Back to Basks ;1:,-...'" 4 _I'

f±fij=11iIi.lit!i!~~A ,.m:fi - r~~ , ~ ~,C\~!p:a;.I®~I5I .. (Jit~~ - »fIF~~· nIT (,Jerry Porras) IUAtl:!i±' l!JlIl~atJM! ~I , ft' _ m!fit 1"1l11J1i.Ui ,~lj" -, 'J e811~::I\~,m '. F.i/JI'IiL".~'i;:iP'J1 a

M2 : ji. - Jtq'

~.~I~m~~*: ~_ttt'F. · im_§_" Irfice &~ffIU!1U;- ; @'£~rAJ~iif:lm '," i~J!~~~ ~~Jit,:ID.' ~ :;r:.~.ttQt.~ !lEi *I ~f!!ti*". ~A" «~JJt~~HI$~iAmftatl· ~f±.~~ a ~ I i1i ~tlM1~.· ~~ I __ im]!~."

~Il. _ R~." (:NB,A) fAff~:;IcIT· ~-

(David S.ternH(I.NB,Alt&m:40~· ,ft!itrtit m 'J Ma4J~. r .tl~UI J I'f9litw I M~tt!l~t~a JlfMJERft~m,J.!jif"' ~' •• 1> :A,,,,g.j!~ I iij J§. r a;mjt~..I"

}lmii~A1ti I' ~~M'l~;Y.fiifiiffiHIr< ~-)E"*i1~ _ ~iia:~ "~1fr:: ,j~;C~!P.* .~,I.!J rDl.~~m,~mJ ilffgUI1l1t~~B. Ilfm!J

~ffij I.~ 'ltn;;,~ tJ II =1fC~Atmh~ ~m:~mw. H ftJ!{PU~'B, ill, (5rc.~,~~M1j1i!· ~llE ~1iJ.fI ".~.tI ~I ~11~1l~~ljJfJiJl-~a II

111M3 :: '0 'Jiftl!A, - - 'fag II)

IJ\I_(~ I 1ll' ~Ati if'lffi~'ftfl~.'~

rli fI! J I~/~JI}\_ ~ ffii ft 1M i.i71J m J~ E~A MJ ~ [ii] Ii tilM • ~~. ' itt." r.~. Ji&II«~ r Jt '

{i1fl.J ~-W, §$ttl 1~2;(±~iI ..t r~il~

~J ii' ..ttiP~~M . ,lItlf.f II

.~,~r. ~lrMj WfI~~.B9 '±I!mlm i~ M)'/~"r.na'BJ ~ rllltJUJdA j Ei'iI~.-;f.t 1 1 #m'fJJltmim-ail:!lA~Wl!t! ffli;~&'c (biD!'tR,~ M:92:' £e •• ,~;~'M'~& ~

~~ , fi.t;i~"~{i ,t'9- a*· Bm1'WA r=_ ~ J M11lB IJt · ~1fl.~~'MJ~ : £sfm r

IJ :JI.fl •• J~:f~,:A. ?1i1r.l~, .. r~I~J

!,Jtett~tUtiift - -~, ~~~IMJfiSA&~~, ~Ia,tl ~,A1:.lIt.if:~~~II!Ila ~ •• 9· ~-JE~I~

IHSii.~':£1i l ;tftlWUft fJJijHP~ 6 ..

i~~fmi1 .!tA::t~!m:~J'~J!tEA~M ft • Jj~.~BJ* i:I Q ~ a i ~"F£=2. ~c\~m m I' il~U]tt5i:fff+ - r §d.~~lI...1 'iiJ,l..,)t.1l~~ ~.lJtlJJ II •• ..I:.~' 'r.II~.:,J, II r.1tU •• J .: .wr •• 'd,fJ'AlM j &11.:1:.2,_ ..

~~f) ~~citlt3l,~4t~.sU~Wjj 11~it ~fF*m~ r~lit1l:ft)j_1iMndm- ti}?.J1 ~~~ §ii.UtiS' ~., - · ~i.Mi* iJt? IE~7ftH! ifi:i.MJ . ~ftR? i}RtS~.tanJU;d· {!Ul~

~.~', ~1i' ",Mi;

E:'lrinciples tor SU1(lCa,5S,

66 @.BA January 2010

r/;_ ti' _t . .::f:fi ~ {t~: ~ 1R ' tJi I~'fc 1.i,:i ~~! tttJ R . § I1l! ::It lit. • ...... ~ liIllM;:-it. I f,J\J'Jili f..!u't!t& .' H~~.ilI9Et:1!t~a~.lImiiM ! J iifJl" GIE) frtJt4q:rfi_.~ 'IJ£'~' r-F (J,adk Welch) a «'j{JBj» (Wirming) !fifJ!iij' Mli!t1fiiI ~.'" {m~ I_:'-mr3C' .X •• ~2§ •• ~~Am.·~.~.~a·tt !:I:HW~JJ~ @

T~''''''r:lJ~ ~~.~ i~~1!m'AtM:J.iJ.1 m r~T'hnb 1 ""-il'm'j 111~I~J~U!t ~I~ - I. ~ i!iG~¥p,ti'~ ~rn 1~'~/Jt;;r~L,l'

tt~.·~.~Att.~~*.~~2~.ff~o~

«~.n»~,.-~~&~.~.~.~ •• :¥ ~1f'F~~~F*-&' '15&~" _~' ·Jjt~MtINllEI3.Jf~ ~ 'I {±~II!IVI~{ll' ~tt.-lfJtFB'fi~pm. "1i 5llJ{ftHfiJtk --I ~~jt!~. ii ,~ '~,'8_g;"*i!j m±~ 'I B~~ill~~ Q

;;r:~, m~~5i ,ft:tl~5A~-.rmJ=· ~Rjf,~ ~'~W:1II9~*¥FI~~j ~'~~~i&-imW~' •. pn WA.~2~o~*.~~ ••• a~~~H.t~ ~F~.st ~IJ ~ frtl!mtJ:16j1-li;fU!\! II~PJf~ A-

tl7 • :t±mITmU~,*,~.~~7 ~ I ~ f>

~.~.fD·JI1et~~a~JI£~-1~.: r~~f&9~:ffJ1l mJ5}f~R " ~~I:U~lJ2:1~.~~,~fti{!j: a J m&,~ffi~Jit~tf 3t~~.~~m;L-g

«sz:rtJ~ . »fF~.~ . 5fI.ftff (Jerry Porras) ~ m;' rmftJ@r2Ji:i'~:t!· ;~:.'~A.it1ll¥9~~~~x, -,*~M ._. A~¥~ (iJij+~G~. *at •. m1l7t " ~7f:~ .• ~~/!'. D j J5JTflfi6tnititl:la ' ... ':Q~~~~~ ,~~ rt.J1.~JjJ~ I, {~,fM~~." ~IErgJ.HTif.\" ft1rIHI~i3:liIU m~a}l,~~**c

JeM5J··:Ji1J. (Stephen Covey) 1± «Jij~1;1J·fi ~» 'iJ !}fj- • rJltl~§ m J (the: fn~edom to' choose) 'I ~.~ Ir:¥l: ~ .. ~/c:,'lIJ a9!it~ g

;G\J!.I- fjpfi~~ r~l~ji-@]mJiiJ lIti· ij)\P.fl9~1±.~ ~,~* rwU~Jlmli'ftfH.Jl:btAttt r@l!tlJ g ~1.,5i'R1 ~

iHIA1'± rjjilJItJ ;m r@]Ji.l 2.m:i1 ,iJmf.i-m~r~ I ~ •• ~M.'.~W~~~.~.~~ft~.~~ ~fMl~~~ •• m M@.~,~1n'§c.~~H!o

~@ Al:EIti~~ ~m,~. ; ~1l1!:t:~~ I ~J,~¥i Imf1l,2 IIH¥~~P~fit ',' til J \ j l\i.5:HI~,fJfltli,&!i 1 rm Mt£'-1±.~1&A,"~~JliI" ~~mE..~JI,tl" iB.,:tIi&l!itm :;m;&i1t 'I §;,-,~t.Aeilitt;y;;:,~~~

~~i~~.*e2~~~e~t~~~~~~~~ EJI2~m1.~

ftiM.~.~pJi;I~tli:i" @~j~j:rll~ !\t'E:B9 !mBi Ii WJ~m~ti "D-Unk) ,"~JfJl!$~ 1 1±,200[) iF*,!f~i*1JIi j' tiJ!tli~j~~IJ ~ :EEl'997~1Jff~

m~~~-'."~, ~~~ •• ~mmM' ~' IUH~~.~2)i5JlrrtJ±fi I Jttp~-

UIftt!,~~ ~ it' '~.7c~Ui~JlI 1: 19:~}I, 3~.HWPm~fltI ""f! ,,',. ',ftfIUj~~" 2000!I:F-1JJ " itfi:8B'5fif~~? I ~~ *~Ij ~~~IiSJJIt;satJl ¥ ' ~>Jtit1!nl-ffia9A1].1! ~ m. I' ~:1.~flJI ~ fM.fflBr~_:it* r;f6.rn~ D .fi~t~ili:,.:;I.r~ ~ Ji,;t~lI~jJUji:.Mi:~ti " 5i,I,JIJ. ittJl1l1~" -,, ~ ~.!3~,*il )jJ£ I ;r:mmw MJ,N; t!.f ,_)! @] ~ 'I iE

~~,it:k~lj:::u~AJB 'e~ J' Fi fF: I !~,:faati.. ts§ ~1fi I' ~~

flli\l$~ "

iJD 1t"1*"l],R i6~ GIS '_ 'I ,IB~

fiUSIJIit. _ ~: r BlJU 111m " :ti ,- Ii!~}j~~~r'-~ 'I $: ~ "-F-I!J: I1'1= " iilf ~ Fff~ 1~4 m~ _ . m! ' -f~jf:l±H~.lI Ir~I" :iEHrF~1IIl'F Q #Jc ~,.~fi'~*1W~r~~

a ~ ~*:=f:'iiO 1~1~ [131.1 ~ iID, ;fi:,fijlJ!fi~j] ~A 0 J !a m •• ~~~m~.,eOO.-~-~E •• ~~~ ffitil.,-' im,~-*liItii~~;:§..ff9~ff ,~~j:[mft1l ~~;fil.lA;z- 0

9~:(£li±JUIUti~rI 'mit{r1'EITp.JJfH!~1iJiEJliI 0 {£ ~ifi~~itl1@m~~m ! ~~n~tft-$;zF~ ,Q

it" - *±tim.dL~.' 'it (Optorna) J£IL7~tl I'i-J'~~ ~1iS:'ttE;g~Jtkl l~t~:Jljl\~~' ~J:~,~, ~+ lf~ B ~~i* '~J\i-a'" rP~ -~- Il ~l}iiiI.~JlI i13~,tlg~ I' .1II~;;QUll.;ZW' rP~..t.5I;.i&iiJ I ;mM $~=tf ' mIUlf~~j2:~ ~ r ~Jjt~ II J!lImi~~.

mB~~~~em, - JI:bJ~ifDI §jTti~jJtt~m:l§ ~C!I'i .~$I'~ -.im '~I~.:lf~~.P' tt:r&fiA.f!fI=J 11 "N~V.J. r(l~.tJj J I' ~. ':m:I:-Ul~lUIl)&'f'~~~~ !emlrg~, ,UtM&~1E~mpl - - l'ffl'.s*1i- ,."

$~;fUfm~~ ! m:t,gti5f~efg~.A}fj ffTI' I ~J n:tiI~ I @~ F.,_ 'fiS-JJJ*J ; ffiJ. film r~u~ ~J ti,~ 'I ft§lIl.f4:$,ili~ r- *:9Jm J i' ~t~;Qg~ 4{g~I~.:~A I' ~ ~ _'.jt"~ a,

*~ ,A~~ I' 15Jc.~jjIIJ.mm;trt~~~tf;f 1@

. - I IE~m& 'i ~~frJ1iStB. I :;j"Wll:tR.i~~ -

.. G ~JjJ B'9A Eta~Mt ~ ~~ till" ~t£glft " at , . tj~, " r&~iiZU}j.r:~ " iln.~~~~I~~~~etg 1\00 ~ '! ~/jj'l~ffil3a1i)jt181J.fj£ _ I -$::GIJ~fi

;f~li:,mo

B *_'H"FIt,:--1=l1 ~ ~'~1± «;;r;:tiiffijg~l~ » '*' f& ~~ 'I i&:Ii '~~m:tiJA.± t 1~~-1I~~'~ I' mtli!~~ rm -~§ • .a,IIi~ .~~liE~,Jo

I fF~tJ,~lit 1~~M fr\~I!i' , Siiilt~1I .. ~~J ~ 9cgU~, r~5:itl5iJ I' fi(" ,?± r.iJ~J.J fi r Eiti;1Bl Jfj j, 2. ~I ! *ii1.*"~Er9I~I~~ II Jtlt~~I!~ " ii~ ~a ,- __ •• eam~~ •• o

*n~H3 HTTP://QMAG.ORG m1trF~

111

~ ~ r_B6"'_IEI '11' .' ilLs--i.'II'S!lIJ

-lIlA.Mr~:Q 'I ,.&~Jtilt.ma~UIUI Q 11 '~.J M' A (eil! . ,m,"ffdl.)' ~ " ftttti:iiiicF'im ~tI:UIOO - 11

'~"~ 0 '''J~ :

r~;li¥A~A$.~-lIi···"·'J . - J!~: flBlj -fl$U it~~$"

• it . ltE~i~iI' lilts., .~-~~ " ~G~ iii' ~~J!I~~ElX: (! ~O~ r~~:f:jJJ 'I M-'IG,~.lbm 81!fJ8S! .' !NIU~lt3:: ,IUr~:~ea W CI it£ I m 31,:1 ~ ~ll~.iJtrR'.~~ ~

!ED ••

••• oil'· • • .1

M.,_.~.i~·.it!,1ijN~f! ?iiiJD1,m.1',~t:l{1=1l aiiJJ;1..lIj.r21IQUi~; fiiiJI.cl MJ:i:l,l;i D fJ9~5ijj~

*,~.~"'IrA~M. -lifjillB, 1'X.M~~Pfilt1 ~ IRlI !,!:!.UJ~

ftEHII~!lj] ~i1mi!.-ilA. 1I!iI:ftlJ ::'fiQiI

~}-bblilt!i

~.~'.' .. '.'.'.'

fiji:, • 811.

'iIi'T" _ ~ ... , "., '.

fJ

JI flftl§, ••••

8'lIflJI '(AccountabiUty [Loop)

ftnt! (resist)

W ('Victilm ILoop)

a •• _,ft (ratfonaUteJ

* •• Aj!e2. •• ~~~§~fJ" .~, ... ~ I, fJ i.1JJU,IUI~m ,,~m I ~ •• fM~2hf§:5'~;ff.iJtt!1I~~ Eft 'I i~OOmtiP~.m~ ilmUt!j~ <> ~1M · :m!~fl~JJa; ~t-i!.J.fHB:!!1'ltI. '.R~fm~JUtJJ{tlJttE ~ 1-inarr IfJ \ .~rJ1llifl1~jl}1.I)WiU D

!lIE".~lIf~Q}iij (I MPAQ) ftljmA.~,;E .• S

• (Mark. Samuel) ti~.- WUI (a,cco,untablility loop) tfJait: (~(!Itt n ·~.iM,tJ:I· .~.,M*.'))[:R ~_ I ,ftlUm~~t9!~htf'g1EIIl,~\ (intent:ion) ~ ~i:iJL!t •• ~~IWIiI~I. I fi'nffltJ 1.W'IU~~;f~.fF ; ~~.il "ti IB! i •• ~ID~f*" RmJU.tllJfpffSrfJ •• 0

t6gMI100I%~':lt,!iit\' It.~ttlJB~Eil8,~.A~'' .. **;\1: (t t") • '" .!! .. J1~'':'; !il,Ri if •• ' ,R. ' 1ff1i~Jj] ;g~JI. e 2 •• fflb~'iJ

68 f§!JlA January 2010

IPrinciples tor SUCC,.'SS

$5±/f'1M,m~*m

1 IJ\

iE

_:kSltfrAtl1.FlliiHle .~~lIiIdetpfti - MfI,IMm •• f3f1Rtt.:slZ.~ •• 0 ••• 1ttroJl2§ , 8fi.ilJrtJ~1J I ¥/ilB{_JIiI.JlfJG. !0~HtAQ(Jllirm~Jlt:li (I

~ tL4t (W~lfgang Amadeus Mozart) :Ii III ~~~ Jji 7'r;; 7t.«t.~~M& •• ~ . I~'~' ~J1fta~.lOJF-;

a '*Jifi"~" ~i~4f (Warren Bnffeu) If{f.ID1~,~·i

,*~·m~·l-.i il- ~,_' '''It jI)~.tJ:;:,~1I!. '.

*~ ~"'III' ,.rr,....,:;t:..!it~ 111. *' 1lX..)t, x 111 I

.·l1" ••. :Jtl!lft.!9 [Beatles) .ti19'64lf-·~ .t*~Jlt. ,.i.j..~ ~'.:i§ 12l00:.JtJJt~i1i.m ;

tl,tk (Mk~os.oft) ft'].A.M:.,.' .• 1(&t (BiB Gates) ~J:.

*j~JN5'" _~**~~.~1J:~o

~:~ r mz; JJ;bA± ... ~1~tJ~ ~ ~1+ _ ? «~: - »

(Outl ier s ) fF~~' :Itt. ,I:ttl~m (Malcolm GtadweU) &i~' r,~;bii ~~'gfi,ll;PP:~$. '1M ~F7t~., J ~r)JI=r~1± - ,:~Ejlll~IJ1m{l7~! ;5t1m~S@ - -t4UII3Ut,~~ 1)l.m;g!l.~lw~ , .hL.m~]}t~~ ~ rl ~ .. IJ!\~ag~jJ'.u ~

sm~ •. j)J/u.~ . ~>t_~. (K" Anders,

Ericsson) fjkJ' • lmqij rlJ1Jt,IH!1 JJ ~, -, ~ ,0

,)tJin1se,Il£-Jih ~,~~1;i1; ±~I J \~ 11J&'g~~ 1-1·nt3 m ' if9CDii!' riiJilii!t~,IJ~~/J\tfJ}l~F~J ttJm:~~i !91~ ;(±20.~~~~tfi~H~~OOeSlf~J.d\~;, rPiJ ~~~lilfl~~*~J e9.- ~~~, ~~M38000/J\

1iI* - A'M r D.Lii.t:i~~~'*1'irG' ~*-.r.:I"1'1 }+- <!kh~:m"?' ""1' 1'~JJi~ .... " .. JlI'~81i 11:1 ~..:e-ll!lliIJ' il~~='¥.'li1 '::r::,!' m1rltt~~ .JI

*i !0~!;JtlJl.~/j\~il¥Jfi, '. II.J

rl.'J\I~~lI J slU:~~~$ 'I MnI~~~f1~Jt~:ti. ~~JJ\~ ,/t~jI~U:m;IE~~-- M !t!~S~:f:iMil .. %! .

&9~$ .. ~ifij$)t '7t,;j:ijE: 'B ~~~ · 6l--- £$! xJJ::f:iff~~B'9i¥1*1l

IliSi!im~MlIt±'_ffim'~ r~.·IH,t:tf].flg .. 1l&li

I _m~~~,j]· ¥~t;gm:B.~mtil· ~\~jiAEr'9~r~~ih 1mt~ II J ~}jtiJ~ r 21~HI~ J ~,'ijJ3ljfHI}] .. (ffttlft ~m~ : .*~m~A,~-2}* ! .1'.~J mm~~lIAifij~r:*" ~1£1I"·a:.lI!l~§'-Rp:p~I11tm1l, ~ 'm 1};~.,Pl!t~j {mru~."!ih.2021R I' ~~·~~lJm1'J: .89 ; Ilt~I9I~~$t~ ~:t:,BiilImI¥gAI 7tilg:fE~. ~*mJ )llt~7Jlii.i&..t. II

",_~~~p ~, •.. ~.:MIi __ [ilhD1·~ itnlllll·mU",f,JI m_a NVAr~llUI_

Jjlt.;b.~~.~~,1t\~m • CI J5Nm r." j 8.t~ fif;i¥-iI ~~ , ifffii fti'31ffil1a.1' r ~ f.J~'UI.J II t{. ' ';

*f!ffi .f* . liJ.\IJE If (Wa rre n IS,e nil, is) :f:E «-m' ~ l' ~J!Jg'fi,»' (On Becoming A Leader) ,_ - Pp • ~I

~{'f~ .511:5:· *"~fi (George Leonard) '~1i1' r~ 1m J e9XEm: r RJI.ll.1iNi7f:1'ii&.il .~miB ~~~mffg ······.~.~.~mh'~ .. - m~~~Ifl;· f&:

•• *m~A·~~ •• ~.A~.~t.~~NA ftbf1~I¥J~lJI II J

~tim ':f.I~ ~,A(f.JU~tJ ft~

11 " ,± I • ffi,tli' WI r til

B~ilfi T m1l,IUN,%f .iEJ~-~%l~ •. JI,e!J~ BlItHll, I ~'~ IW1&i!3t ,:fr€j mnWCF · A fM tt 11'. ~~:±V.&.~ . ~ II J

'~rm I ~~' :m1it'jJ I' ~ n£:r:JJ;f! tr~]I- '_'f{f a flB 1M,S! s· r~jJl:f'_)E ~ ~I '! i8~7f'~ 1J -,IE

,:;r: I' ~X}J J g.. If

J~jIHiI~tt- 3tm 1&18'9 ~Ij~ t&, ;: ~±.B9~ •.

J9T I:jl ti JU I 'S:EF 1l ~ ~w. rlmlF.ll00iiJLJ ~iI: g{H~li,' . ~',:1J1.1!.t:focjY,=, AA]i'ftli i@;£~lit::f'~~

Itl: . ~1¥9~~li~~" · ~1lfm;m$~.#jJl~~iiflt _fl' j;).-~16,Ij\mJ .. ~JiJ7'~l19t#!WJ1tr ,itB.'~~

It, ~~·13:~~pg.tl:t~f~,· ~lj]'Sf9W~~m-~ M~g-III~HIOQ

~ 111 2 ,6 fi ~ if B tt it '1i11i ;£ * Jli~ i tza '-'I 'it ~t Itf.] tI!I .• ~'lIi~fIf;~,Am~~, ," ~E,~ (Mli,c:hel~,e Obarna.) :t1tm:p1 '-1!Bifflit{1I {j!t~\~fri~~f~,·,;It" I s.ilm~ '~ ~t.W< ~;!~~~t~~'12'1i~IE ~QA~.~~ •• 6~.Mam~~Aa.~~ 7'6 · ~'~J:tEI\A.&tJ1[ttr=~ _1tB~J\.! tB 'fm.L:t~

-~

{f[a/j\~ti9.' ",iJ!i:f!E!:P' ~~A.tJ'" ~~* .. ~.

Ik '. ~ l' ,R ;UAiAllijril m** .. ffJf It ,:1] "H~iI ~:$1~ I I!m:tom IEI¥9- - ~ I' m~~ Ir~g~~~J _}III' J,;tU! ~filtJ'J 0

«.fteJh~~,» (Success IBui,ltt t'OI Last) _, .mw! ~liJW9, ii~~~~2.W9I1~! fjft.~.it~A* ;,~ r$~if:ge ; m1- r5i.mMlffi$~!ijUi I JlUII~{r:I~D.J~ ~.t:bB'gii~.{1::; ,. :, •• 'II

B*9aJ;g1£:mt!;ilr~~*m~-JI~Si~ , i.tIE~ . I· ~

r WJ1JtfJTftiUi! ~llt'tll~t& ~Iil,. &9 .; ~ JI tE ftB

~'*' " i$*-~ff.lfL1#;J·~m.~m.W~!8.~!jtil ~. ! 1!,~~_t~.~IEI¥9JJJ..A± ~ ;f@~~if~4±~.

~~H~r.~.*J~S* ••• ~~~~~A~ 1'f5!iJljlrra~[¥J~ii12 ' ::fm.~1t- i~a*~I"~ li~fA3JfiHI!6i~ft.JJ " ijfM,:t.lIJiS~B9IJft:t~ ~

~~;Li . IE, ,-99ft' IUIA&ti ~ 1 j~'iI!iIi

~4-·~@_ro_~I~-~ M*B8~~~aT IWlI y I:l'~ ~' .. ~ ~ a:. 11'~ il!iI."7" I ~w,t ~:tl!i!. :iE. ~It:lc ~ It!lll J'e:, ~ I:"

IL '. ~~jU!H'tfE_t!E6iMi1.J~ · 4' I 'mJ~ 2~tmt.J "

rlEl~,_It;!!;:_-I.JihQ

P.tl'(/J' loR]' .I~I

'-+~~M I lClP~fi9A! *~m1M)iGH* '~ . m 1EEqqltf~.~ ~ 1iJm;!j!~~Ie'g:B:~~*~ I '. +~r1J RJ!WJiWJi5 "~l!f'.5fijf&i!i:rfm, mH~1;!Mi;;r~7F~ Hfft ':(±-%F17I;)': . __ .t.bl! ~IEI)3IJ'f;~il' ~~*tE>

'~;Jt,B! ' il~a .. '*" II .. 7tftitm '''llm_T~i1 ~7f';JJt~. ' ak< '~~A!'}.l_,im~ r~)ff j 1 ~~.Htb A!tlf* r $~J ~ f~ifijftBEr9~Jtlt.@~,~~ft '. iiil:m::(£~

rre£':6J=~~$-Ml:~~~ _ J ~~.Am~ e

«~idA+»' (From Good to Gr'eat)'~ ~- r:j;:I~Hi! 7-m!~~ . i5at~: r~Dnlmiafi~ .~ - ,@'j.9~ mm'-1~*-~· ~ j, ~JilIf.J 11EI'~ I' ~$.~IUitl~'M fI· - It~JjrjJ~~~ I 'UfMtll{M~tilfl!tJ r_1tF . J ·I.V

J'§.lJ .. &.:tJiil·Jliltb ' tt'rfHMJ:.~Ifi~.~UMi 0

*n~EB HTTP://QMAG.ORG m1~T~

IDI

IIr,t ••

, f.)- ".::1 .'

, ': , .'-,' ,-' " I,

1 _ - -J _" _ c

~flA",~.1iifO~le~}~lmilml· @~WJitJjJ~iI~:B: 13]:~~.fiiiJ"'F I' iij~m}"Jfl~AlIlle;1 R~,!&? «flIUI+f}{1Jti» (Leadershlp l::eS$GJl1is) :Ifi'ti:! '. ~~~~l'fIi ~:«.~~tvlll~ 'I' iifij.El \fi.,um e~,~ , 'r.iJftdi1ltl

t .tl:~llB'J!1 0 ~~~ , BI¥91J~1i ~ : 1 N~ •• ,~ '"1~ - r __ 1r,'J ·

iIl~m1- _ I A,i!I"JJMtJtb.§1I: · @'~,,"~Ml,~ • • " ~_ A:?}~!",AtUe: .' _~I.f8H~,elj\U~ ~~J:I

iil';~:!t**.ffii!bAIf9T&IJjI.t. " 'Jj[),r&1 ~ ''If!ili~~ D it lJ.J~ •• }tA' ,;kMmjjU: JWl;G:tii-iiI~fi~J ~E!if!;lIjJ· _R- ffi'fiBtJ;t;mJ ~}\lC,,~o

«Sif(l~.JIJ -"E»' (The, Oiarnond Cutter) fFft~ RI · mmUSli { Geshe Michae t Road'l):H: _ r1rfl m! JU ' A fM,.~ttI</J\I~'HlfI:.tiii':~~~' ~m'D~ ,- ~1mA..!\ :ti- 'I AJ -~. ,-. c 'f&t~JJI:I~~lllm.~ rr3~;I~&J : 96fftIIitklll '-19St4. 3~~.":jijjt '>1'1I.n~~1:fEP$. ~... ' (; ~il4 ,- _, 'fH- ' .. il~1tlii&Pf;:~~ ~~!i?'-

m~IDIIU§]!31 ~,fi i' ll~ft$R 1';}W1J! -t.JI I ~·fi ftfMi.\nf:!fi¥500.I1~.m.o

~niQJ r~tlJ ~~'- *f.I~J!& ?~ftSiJJMlI rft

R: J 15=r.t~. 0 JiI~~,tt1:±tt;(£JJi~ r ~m.1J! J' 9!1 1lUAUtm· fiIBfIt " ~~m~ - ~ ,: ~mif~:tEm, ,.tIJ ~3Zlfem .. fl:1l: ' ~jJ.~~.ii~~ '.I:b~ .IJ

£R'Il'$- · ffij~~R~'oo£iM1' ~mli (>~~tMij[*,Bij} . ~.1IIilI1'ti"l~S;lm,~ 0

j!OM:.I~J r~Jt_dJlJ Ill?' (Stti(;-Il) (S'e,archl~ng fer Mem()iry) m~: U} Wi*'i I~~.i!§ I ~8t§:AC~ , tift;tg~~!l1:b~· ~~I~'FJj~;ZIm~OO.I[QJ;Z, Q 1(2'HI.-~5JlfII·itJl -ti=,e"~lA&tt_ Mial'~

iij~,*.. ? (3) M~E! rt" I - mJft - '~~,~#J$B

~,tif?im~fJOO ·m'g? ('4,)1 srF*~~ft.&~! Jit~

WtJ Et'9ftiif~ :" Jll! ftft!D.A~~1mI~:til, ,~ • ~~MUi ~fi;b~&tJJ~AQ (5) ~I!l~~ '1§E"fiili§'!ace9'1) ~J:t ,Iiij~~ ii .... , iJ~.Jt, ~.B" ie .. ·~, i~

~~" (6)1 ~/~IiJJlll~If~. l~ - - eiftl!fJ'fIJ~ , ~i! 1.1 1'13'-efrMMm 0 ,( 1') ~,~;!1_E'~ Q

f!4Uti: C.!il1 .... .fo1 ... ~tJtt.J, . iIF.t\.t&Ui

I ~.

h~I'I' 1

wM 111 :tJ'~ rt

I'll

~.*~ ~.

IDLAI1I11~ Uifi •• m "i*OO

, III l"w.:t. '_4io ••

• miq=.w • ¥~

~"P'iJ4' ~IIJJ ~.l8!~~1tJ

Back to Basics E .. ·,

~\UiiI"'\... ~ li~' ~~ ~ :v -

"' •• ..,,_ iC~

~ttJ ~~fcUI

III Ii. ~ I'V

~

.~ .. ~

I§fIJftt

~I!5IAlljtJ ~ "JJtmA. AJJ.~}!J~ ~ u_

Pftinldp,l.s 'for Success

5if[A~~Bd RJltm~~ft,*,~111.iHl' r::f~B a~SlJ itjTo~l1.J~4'. -~m~~~~~~~~B~~a·~8a~-~M~~~ •• o

'-;-~ 1Ilirm*m. I 1~~~&9;m&iilJ ; te~ftt !

8:Y'L,~ A±tDtg~W,tT~~~~'~fja.\- -- lm~ it .. ~;fi,~- ~-' Jl O!

~lrm 'I ;ttHIl «.Iit~ » (Success Bui!lt 'to Last)

'f31it~Jjj,1!tB'g,I!~! 1&,f~~' ' lin'- ~~iiIlH~tHH{, iffi giG\,lI;:gIil •• IIH~5¥.1m - itE.1ti!,tMljJ§:I~1iml" ~~ •• W~~~.'~&.~.~W.m.~~R~ ¥t, I ~.I¥9~!,..tlJt_: lt1!1r~ RJ j,.~,~~img,jim~. "

~ifQ1*njlai¥-t-nt<5ti· :f:.iRlIff~J&£t9 I' ,.$ ~

~~ '!P~£ftJJT*~ ! ~JjJ'fftBtmIEJij::g~ ~ ~

1"f-o,IBb "ml~EI7P.-~~= 0 ~.RX..~a:o.:~ J ~ ~~~

r R~tI,~~ fi~~t.lrf1I~e,A J *~ ..t:m::32tr illlat.J~fli AI J Ji.1f1l~ ~ m~~?:i~~IUmrg~fiVIf

Hilill "'m l;>"b~ l~ EJ '~'h" . sJm R ~ ~~ ,d'!-, r.;a~, :f:i;U'RTil 'I' IY\' m~ttmll~:illl(]~,E::I j;II'1i:.\~1 • ~11;!;;!l ~ 'l~I~~~~~ • ~:1r'~1':1IJ!!I:IJ! il"'A1I"1

~2~.&~.,~.mffi~~.~t@~.~~~ !It!,~::t flit1 ~~!J I ( I r m Jj ll3ftlQ,fi,fI @iJ!.~ ii!"<~~ I m&\~,*m§B~lII~" ~~;~,jl ',ii-a ftM:8&9LR '0

:m:mJf;~~, ...... ,8Im~,Jil.~ I ;Ij~~m'~,' ·Bh~2tt ;a~il~1J~&j] , ~Hft!I {~I~DNAlI#f~fi¥ ~ iI~ctttl.:{footj'7f'~Dm~, .ft.m,~iklb r~

ti'~J •• -fi~m~~e.~~~.,~. i'C 'I 1i~JCdm, . ~;]!m g

=1'.~ I IEoo.!'~~~F r1S-iffI§2tt:~d~J ~~M~ ~.Elji5--- c'~fl5~8!~A q~. ,,~Ifl-f~ •.. -' -tI: Q

«I~.AQ'» --~il±l "AQ i( Advershy QI!l!o,tienr '·jUtill • '!!P' '"" f,t;! Jt.'~~ ~ _,~h )1 ,3lfil~R£fl812. ~~Ij Arut,~~

~~~~~~~ ~o8~m~' "A~~~I~I~=~~Qa 17':~g-~,i.l't:l,1.M..;.c~J ' lIu7E~, I' ,!;J;JM11i9llX.Jl".:e;;m,.L;\I ali!.

3tt1Er3JJIt i tiJ!1§I1ioolt .~~I!JJtmg 0

!il! - i]Ullti~lIl a)j"lil~~3tttB~ • 26'~iEI)\ ~f7J!fiS~~' ~~-~I~~m::t=l u 11 I td?Jf~=* ~FF.I~. ',~~~l~~~," ft{~~!9 a~iIi,J:€i* · ~13.P.£ ~, ,', I'" '~t~vJ\~ "332' Jm_ a1miirl'l~~ie~~.R. I @ ;Il, '~S'r~}~;jt~Jt\to~1II~~I1~j] I ~m:lIm ~_fEDi]fit.,._fti±l:BJg -,iTt ~.~m~ti~~1j"

Jij.l3.;a~tp • ~.t'E*rE\'1fi '. iRt#f]!t,~~~gmJ 0

~~ A~i~,jf!if I' ''StIl~~W' mf~~1iklE! 2- •• ,; ~Jtt A.aU~1EOOW "1 ~<- M!I~crt'g~ -~Ifl:' I R

:m~~m~nt~~P'9I~C\Wg~. • :m:fiftit§]i~1ti~~'! 0

~,MnfAl"Mft,mll:fit!i

~:lfiij'tiim ~'iI~ ~:fE~ A,frl3D!~~m~ 'cm~ .~ 9...11 ~'~~'m5R""F II A~,m~il1E~id]~A' tilU3Jtmia Il)il~a «~ltJ~F]I» tti~ 'i'. ~.~ntlj]iri1.tt~!

ftBtr~tc·~~~?£fill.~1!1¥g " '~..t I ~J~~ ~ .~~HI ~ 2a06~ 'i ~~t\;mR~!~

·ftnn'~~fi ,1fm~· ;z1t!!~·.-FJI.' '5£!3: I _t 51, 'I •. ,' _ ,H~~pgi~J·t\Jt ~

§ EaJtIfI~ I it~iJJtet1:T i1J' ii~»1H"'9~.~ II. -W Jl).~3i: ' 1te4i~{1} ._ .1J jig :M';Ma , I2§l ~ fiE 1Jllii I .~ a Jm1i~AJl)m1M~lE, "

ifjj1E=*~Il~ _ ~$t ~ if~1l iiiJlr fIJ.i#Ull ~ ~,.{t: gH~p~~~nj r,Lia"M~a _ J ~lIJOm~~aij r~7.trm~ tft!.tE~lih i ~.fI$ • It

~ .. 1lIJ. r¥.I _ if tt ii If;a. II

r Jf~~~'l¥9 I ,$t.IUt~ fa ' J~. ~I m i 1i ~~ti!1j Ii=! ~ . .R~~lII~m I' AT.k;J.rfffi ~

,wif,r ~ FII.9· 1iJi14ln ~ H::z. 11' I ~ ~

n~~MI:[~ ~ ~I '11=1 .!j!,';o' ;;q- ~ iaP mBI

Back to Basics !I;~, . WI ~

JJ\I' tt!~, ,lbft!U!l~13~811JIR ~I1~~~ 'I :tE,2009 ~.~~~e:!fI]IJ' 1!l5J'!J!J!'J:ilildli a

~:r ~1f' '(.freJ:b~w» . tfi1i:i~ 1 i jJ~mlfif'Am ~J ~ r·~*1b.lFJ I' ,&~ -, WJ~·:r:b.m~JIm.~mr ~.~, If .. ,rfijtw~t'gYs~~- D )i~A~~g •. ' .HJ!

fS~t(t~f8tt:p -~JlJ~i!II' :f:¥Jmm .~~;JI! ~~I ~ j ~]:h.~-~~mij;At~~~}A~E(gt{tHffei.E~2 i ~~c~tili~/F.}J§!tt9.iI a

ijU' Fi .,~ _ _ ~ ~ S ' !R. 1EE ·it '., ( ;Ii:: ;fa ioId_

(Timberland" tIl~~~~~ i 'M'~ r~7f'~~fl~J r~aP'lql J ~-:&-AfP:$,~~UB9 1!i' ~1t"JJ!i.it ~1~IJtq!m~ ~ @~!P1±2:007!FW •• 1I'.IJ~ 1'-

p ;Zrdl~*I fI:.;m el, . '0 A~..t*:lft-,~nl.~~~ ~~.~.~8~la~~~.n.~~~r.~~

~/1£lmt - J tt91mz ~~I . tii1Jiil 0

/f'~ " HHm~~m~ ~ I {1=I¥g/f'III~ I .tRffii/,i~ ];* ~.~ ~jJ.J!A~am •• II': . ~JiJijtJa~ I .Rtl!~. it1l!£ r raJlIA)J ~ ~~~3a'001! EaJ2~M~ ~ •• ~~ ~ )j:Ifl:mt~'!~E5~~Q QIfFJ:! mM,~~); r~I~.B'9 AJ m~,~, lEOO1~l~iii~.i~~fT7Jit~~~ 'I!; ,;Ltii 1 ~tI2.,~;8tf§?&IIJfJ,Jj1 'I NlIID - ii~~2 i ~~~~J.R :(f~I{1F(I

r nl±jUIAiIm, ~ijii!Afi~ II J~~m1;.t~;alj] &9 .. ?}" ~lJJfj~tt~:lff£r~~~~m~JJ$...t."!JJi!J!

*~~EB HTTP://QMAG.ORG m1#(ffY;

JanuarY'2.010 &lIA 75

ealHl-nm!lIlJft:tt:.

flG8 _jg _ - m~~& ~

-:M&~. 1 l :3 4 5 ~iiJU.

fl.iI.".!tJ8

~ -'~eJ2:n~* -~~ #i$}i. ':

- t.t!};i fl - s: II 2 3 4 5 ffflG~

.g: •••••

$I:: ,- :Rtl1l!r',: -, :

t.t:~.:$.~-W 1 2 .3 4, ~5, .Rmtltllt, ..

•• 12&1 .... -1:,,,' •••• :

-t::"lriGR:.tiIlt·5RMlt6_ ~ :

- ,ft~'$'~Ml-tiJ 1 2 3' ,4 5 ]R,II:1JtJlt .,R

flJiU,.,tt •• :Ut'·~»lrfi '

2: 3 4 5 ;rc'it'iSJ.JU

fJ'fr',d\ICI •••• n.:~.ff:

~ _ fi!1AK!~~UJl

;1j(_' 1 2' 3, 4 5 "J:J~-"f"~

•••••• 1 •• • @IP.::;P;~JJ! ~tli&.iID. . - 5R~'RIl :

-fk-m;if:'tm 1 2 3 4 5 ;reSt ilJ JU

li!il! IUlm •• l8'!1 A •••••• " @1IU!,:l\fi; •• 1iI i1JtfmU . ~iR~ I!l:

1 2' 34 5 ~~RJ~

•• ,II:;;ilIfJ •• Ili!llllliJ:fJ] ~'tm&- ~-Rfi'J~ -, .

- ,iP.?f: ~i i 2 3 4, 5 ~:f::"ij]JU

*.UifJliag •• ¥~ •• '1IJ1 5R1Yi):fillr:

1 ,2 3 4

'._:....ae ... s;J:: •• ~,tfi~. ''f:ilm:~U: =m~~1m 1 .2 3 4

~Hli'II ... a. ~.=l:::."'J,~

5

5

6 ••••. • iElRIi •• r!iI,.:f!:: •• J1J m ,mI92· :

iB, - ft~$.,rrg-fOJ 12 J 4, § fitiitUlm:a

•• 'I]aro ••• _-- a •••• ;t.,. '~~~iUZm ' ' -. IW~

-'m~rn 1 i!~ ,'3, 4l '5 ;&i'!1SJIU.

•• a •• Mla · @-' ••• IIIIIII m_~jRh.1

, ,ft~~tfll¥ill'_;g 1 ,2.3 4 5 gmM-Dt'R

.~7.:U.'~ •• '.lag.l§

m _ ,:filMltg , :

'~:!t.~,~l~ 1 2 3 4

•• 75. · tba':::,tIlJ •• :.~fI; it f m~' I,.

• -'.~$t1JfS:-:l;iJ 1 .2 -34 5 m.~IC~ii

::1: •• 11,: ••• IIIISf.J~liE

m

.~ 2 3 4 5 .R1il:1n'

lI§m;}.~. A"'F1f f'pj
tmm,~gfj! 4 ' 1l1i~fP9M4
C 0 'R E
1 :2 4
7 6 B
13 II 9 10
15 16 12 14

17 18 20 19 .AQ (l78'"'200)

1 :Ii!*iiil17;:_1\:IJ\/J\ .tA' mfJI ~JJ!2.." fmfff.lIf~.iIf ~rmtlUi · ffiiAaHil:fi~ .. ~J.U&1t ~ El2MJM:tJ· ~tii5l ~. MA"

•• AQ «2,61 .. 177) ~oom~~~~~·e~~.~~~·~~.~~~*B 13-rA ·milliM;r:::~M.·

.AQ (135-160)

*~lIAty\jAQ~~aat.1l ~ m •• A~tHmJt"$~_ .tii ' t1Eiifii!~.=PJ! - $tid~_*' If.1iJM fjly(l~.~!'

AQ 1JtIlB . j;'ltt¥tlJ!~:m'~~ "

,,11IA,Q (U8-1)4)

J!!:;~1f ·t!UHltJtt •• · .JSI •• §:flJ::Y;;~

."Q' (t17W."'F)

.M"7-mririlA~~i'Jmll(R.~ .. i§iI~.iffi~IUitfJ~ts 15 . _, AQlI1JD' ~1JfF*l1t9lm.~UJfr · 11th .!fJ.

~U~ ®'. JtiI ..

E

-------X2 ..

AQ

II

,_ me' -0'- 'R'Et:tn: .'-' , •• 11l

lE,", " ,>, '1""-;:'!' -'_ ':r.._ l>-

Control ~itU : 'HI

A91lt3C (c,ontroil' 51J) 0 (ow,ner'$ihap . n)

R, (rEiCli.c.n ' ) E (endurance . ~ ) 1m !Il, ootlm ~

Enduranc,e mf. :

11 MJ ~ I' ;.jletl.Ji

*' A~1 ~?... «t ~. U~ , $"~lh-g_il~lii • ~atM 1;B$!! 9:~~ji;jfDJ" AQUf.f;A " ilifl; ,mll:. ' ; Art I1!IA ll.~iltS~mvt . ~J J .:£il' m_ ~e:~:tt1~ .. fiJi'lIJ1;'f .,.,. ..... """" • .AiJ~iffi .. IfFllt . jQ tm~l r RHlJ:II~_1IL~1 .

It ~~*j ~5~- ' ii~'iE~,;rlWiE.r±!~ ~ijtJ., «, ,,~

i\1~1iji-, - ~11ti . ~ ~ ..

P,ri'n,cilpilesl fair SUlccessl

d7:9.J A ± if):W; la' fl1i= ~ iiA r 'l)llliU(~!t! J ti .J~1iitllfM' m~fti!1r~ 1i'l~~A" ftIU~~ " ~jiij I «1tJj]~ ~» (Success bunt to last) - --1±7}~ff

a~200:S~J}JIA±tlfl!Ji I RtJ9J1!ttt*mt~~,+~ ~i~ ~ 1F-~"Ali~1Si.R~.f~~i~~& Q

.~~~fitt~~~~m~ -_Tg.~a~~ lIi'rm.e - IA')~~1&~:a-ft r "'~ J . t@1RitB; ttllirH~ ~~~~!!i ~ ~fiJI~1n'1§'2B -~,~lJtEl' 3;:J~~ ;biJ~tl:ffir:lt - ~~~ ~

lE~OWJ;l.*~iIi~f.$ · *±h!:R: (Peter Drucker) ffi ~ I r:ftt U'm.~IJ.a ;l~!Slj r'~~,II~m..!l ~jfffijfe-rf.ll

~/J · m!t1t£ r-mt.m.lllltP.~~ r ~.ijlfftJ PJimf-J JjJ~I!~ oj J 1'±~rdj;m'mjJJ~~~A~~ I ;g~~IJMltl:l, fi*mw:! ~~F1'r:~i!UI'JL)jJ, tG~R~tl~~'~JX :~A. rm:m:~fiUld8Ijfe'9' 1!i~;zQ.$UIi:::*:8!1lL{ 0

___ ':1&: ' '~l c,~tlJila:tI

II 1f!t:R. ~~ Ii] -"-'1.,. fE • ~ 1m *~ w M ~,I (Charles Schwab '& Co.) ~U~A.1!f'· '~. ~:m;,=ffi (Charles Schwab) M~mm¥ifll~ '~J&X~' {ft~ ftBtE~J.A*~~57fr'ii-;;· ~X~O'~Jt~~,§]'Mii

fi~~PB.j;'.,HIIHm I ;MiN:1Ii~~ - -jI_~.F~11~~gtl ~a.W'g M '. tJHittJg-: -~~,~~ C r;tP.lt:tt-Mm, ,

• II=RQ2.ru~ ,I. M~IO±!:El""-~ I~

Elf • I J'm~54e:]I~/,g::r~,,t2lIJ, .... 'II=:IJ7tfl'.AJ 'Si 0)

•••••• E~B •••• · •• 7~~ •• ~ ~,,~.-, Ell1*§c.,::f'ffOOIUi ~ 1&~~:_ff'~prmf.!

*.~~ ••• ~~~m.'~ft~.?~.~-~ itttJi~ij~~S " .~~ , ~.£&I!~Jlim~mtij89m:1!

.~~~R~~ •• a •• m~-~.n~*~~

A~· ;tJ~tti~;zilJ i ~li,~f!;r::~~g~r6&~~': ' ~Pff~. '!fm I fflH~:i!~~- I@;ett~it A.?t j ~~.-11! ~~~~, - If;\t 1 ,~1GWJ r3 2~~I~iB~·;I

«~,Ihl~~) f~ti'Z--r-l~~ (J,enry Porras) m

I:b'P ti~A~ _€It:, ~'@.»x~1tffttiJlJeJ~~~ I ~.~ft~.~.~ •• ~ed._~.'~.5 tflJJ .. rf#ilJjiUI.!fiE ~ ~,;!t7f~~,~-!- -li~" - 1l:~,J£

:ttJ EttJ~·:e ~

r~,·-~·.:m@J1J~,tg1ZSl 'Afpr·":b8~jij'l~'.Ji" :t£~~±[i] J I JUfi5i~"

f"iij',L;t'_·frt.eJ H': r,~nfl'{tIlJ 1-, .': ,R rj8~.~~'Ji i ->j±&.~JJlJ r¥JJJIFJJU -lraJ ',iB I!m~ -Mt~~lI~

~±mj!l1± «1if!&B'£I~'~fi» (Th,e Effective IExecutive) ~l:fImw I~S!tj,Aa9IfF r:mi.~~

~ •• A~ ••• ~R~ft~.'n.~.OOA (flfi:Jlfg~&.J~~~1 J ".~;Z" ttllI,A!tll '~ 1±.tiM _ J~~~~' Fi~~'M)±~~l!ittt r ~m1A:IF •• ~MJ' ' •• r~fiA£~fi.~·~~.e ~J L ~~ai~.:"-, •• E:N~.l' O,.~-;-'.11t •. flI,A al •• , _,::;r;:.:.:;' 111j1J:1'rF'~ .. Ii:"

'f±illJt~~ , ~Jj)'!ltt~tl.fj!~~I~ r~AJ ' ~lt

, I

$~- '~Aoor'ifg.1Jj Ji! re~J 5i.~~~· mADfS19

~ -- tf!. i111t,~ r {tl!~eeIf'FM~Jm:~ J .~

,_r*~~s. flBJ ,,_,~p ... ~i~r.~~.

11 \ i~1l!jZfL~'.A;t J 0

~~ &t&EI1~' c ·~~mJ.:E+rJf"'~~~· '

c ,.~ I.lDtlltli'iGffl!i!~_ .. ~, .. JIIJI..W-i .........

if/J \#~~fi'iJij1mtJ!~ ~ ~I, ;r::~Itt1 Sf '~G\~a ,""ft;, r~~=!!t*., -~_~Jtl · ~1+"*~7f:~ .i\t- '?jJ~;m! ~ ~'

.~IIJA"!I, - ,TM" *~/f:J;a ' Jjji;$:4

Back to Basics j; ,. W ~ lliliil ' mt~ 1" 3'm ' ~ ~m-- .lffi~ ~ *:MtJ:. <5{~~ A fiW.~,'e.~E.~~~. ifjo

H~.MWR~ .-A_,~~~~~a~m :±l,ff~ 2,!l,_t 0 "*£J&~~'i3, c~ I§i :11:t:Ems ~~!O , ,~fU Ztt !' §:ff~&inJ.j ~~~R~B. ~ lI~t!W, 82~~.!.~~e.R ••• &· •• ft.~~ if ~ ~./F '.' . ~rJ~r~±.' ]I! • .lLie-fll~.m![ '8'~~~1J I~o

r '. ~ ~. ~JIIa9Xi~, '. ftifJ;{£~ftf~ rttC;$dfj~~e- , 1f1.t~jt~IA::;tJ' j~J;i~fR~OO~", ~A::t~j]W.~ i&flJ'~~ 'i 11~L~±1ffj~~'-,~hit · ff.1mi&'~ ,~ (fi'I~1iE~~J1f ;, t&~ re#f~.' 17[ a

f'iJJl~BkJt1i"'~ ~*) ("'. 'Sueng'lhls, Based

~ 'iJ~I~. mw (GaJllop) er.J1fi1f:ge m I±I I a t&jjlt[l_.rs.

~v ~~.~MJ ~.~ J .R~9%:~;6 1~.aI"ft'mamAIfF ; if[!I~ _ Hi~ in: ~I~,~m ~,.$t;~H'~· 'IIm:J\I~~~ l.lWi,ft-.~;n73,% ~.

'1f'llfJlji ~ ~~I.~!U~·tgt!f~ft~lE~ ~I' ~*"1E1ib ~~ ~,ffiiffljJttalt8, I ffij~IS r ~1j~diP)~ [9 ~J ~{,\1i .![lZ

4t"J r . '~a9~itJ · ~.~Ef!JA.*tB~ ~l}i~ , 0

.~R:;S~~ 2~fl~~A I' ,f,if5m ftJR I *NljU~A~,' ,7\ ·m~.Pr:=5lf r~ " t!3rJ~J~lt:;blf;zMJ).J..RtJ;hI~B!~mt~ ~

*tl~EB HTTP://QMAG.ORG m1:+rfttt

". r ':1: ~ i; - ".aDliIIi' ~. "', - ~J~J'JT'!IIJ:_ P:Q-

- - __ -IJ

~{lA,;zm w_, I' iH~1titR~fi.e2n'9. ' ~~lmru::rm ;llHJ!,- I( ~ ~ .m. " JlijJi; is'JlGIEJeiJ 11. ~ M1 ~ I ft m jJ !f} ,;nil ,Q

IIJ.~~,*"* . (IGeolrge M!a.son Uni'versmty) .j§1ffi~, .' -~iiJli (Tojlo Thatchenkery) mw ,I IEI~~~:fit~I~~~ jt."Mi~ii1~ '"~~ B~,'- ~"'~mW:~,rlEr~lffl1J~liijJI ,(ApPlredait:iIJ.lB ~lnte~ligenc.e· it.~1 I·lttl) -iq! ! :mLJ~.:t~ ltrr11t~ ifi:f2:ti ttl IE~ ~ ~~lMtLw,1t :

1.---. r - .. -l~,r'\.h Ell Jm,( T.r~~ t : -o!Ilm .jijr.;:.M.,.e.,~'ii1!In .~.U_~ : ~ . .1 f81C11~');E=1I!i!lA:1±~'n:r/'\: 19J ~ W.!;:~~I"'Ui!iil

lit ' ~ mJA,.~.ll - 0 m'~DJjLti!J*ijq\* j ;r:,Wfm~a~*~ ~*~ I ~.i¥JiX _';t -W-ti ~ ~]$~.R1!itfJlt.~JJ~ ~

~ft~~~fi~~.- •••• ~~ft~M~m ••• ~d

• • ~~~it~~ml - ~ . - .' .·li.5I1±1.;ij~~ ~ ti!~mt *-1i!fJfiO:Ii. '. A- ~!i!~;1t·i&tiHJ 'R£f$~~fjj ,~MUI to

EI*~~UI;Z:~*,ffF·¥,~J;ljI~,ift~ , rii~ ~A ~Itt, . jjUAI'f.Jf#f~,*~, I ltfi 'MItJ\ . -}l~

At3~ 'I ;t~. J!:fS.99.A 0

,1'~. 'I t!J~ - ~e1'mD;Ji!~~ , '~±if.R ~. _ af9i1; I' jC?E$..~~,. '- I ifij~J!;$t;1%lb 11 r ft:iE..flIl,AJWP~i60~1~.'$ , 40",~I.:

BJ 'ft.'Hf:'U&BiilMLf:$i,.,·.$ ·1jj1Rf " mNitM!~IEjt~& · m~-, ';It!i!l I' ~,,115rlJ· _, .§t:i"

r~o ~ !l~* I a;.iE$lF~60%~.'1l j .R 1fj.40"~. I, " ~MlA~1'~iII!ij!..tlil ~ J :ffrF~"

2".ZIE.ilU.'tI: txtij 4!l~~~lifraJ,!jtmUr~;.t{t!.=I1;W!I rtl>· !lU~.it~la '_ #tl'ii -, ~liIElImJ I , .~a~.~ ~{aI,1m 1J~~~f£fftBJl(R]ifI ~

(fUm! 'tE;tilffiil1l: 51-¢; flf'" ,~~tm. -- I ftifji!J~. II Zt{, ; 1§JD~m~' ~m1±~'lJmfl! -Af, A.U~4'·· 1

. ~*.iiJ~~~I~I" .3!~:iE;ft~'fR~12 c .jl~~JlJUwt.m Aaa!M rIIIErmm~ J jJ "ftijRt.;tJ'''1'fffi. ~.~" ~tmm~ , ..., .lE~lfti~ ~ I. B ~)frfl~-m ' ~fti~~i1IlH~~Am , I )ii1't9.,. !, JM~. - " - _~. , . "

3, .•• &_*_; ~' .' 7/bUOOm~ • .iijL~rgIEJm , " fm~ ~1h., 1~B"il',im I ~_ "?;v.fi!~ilf.iE,jI!ij.~ -lftrniii!'!ft· f,~,~1J: ~filD 'lbtIEraJ.lj!~e9~5MI'!:P 0

mil r·~tI.t£~ ** J I ."Il{(~11$- r r :m:ff .. ~1:.a ;blam~:5}~RflilJrgf!J i'ft r ,** .. ~,m.l1RlFR'Ej !J $ • .m* ~ .ttttlth)i~itifXl! 01 fMl'tal ~ firm, - 1.1I~. Ji1p$lt~ ~1R.lI,~-li i ;Q;.Ji.ff~*~'t41511· ~~11 ~:a -~' - _-.~ , .. '. · ~PJJt1'3itt::eaaBJila9:tJfa · *' a~Ii,~®IiMI§ a

So

Back, to Basics,

IPrinc,iples fo:r SUCCieS!

,

eNitJlcp , JStroA.f£.~~. ~]:jJ •• ~ ~ i3W.~~e<J"itBlii. ; altJtlii1Ett ~".M. =fa &.~a •• ~.1£ G :Ie r ~aJ ntQ rm~B9 • .J IZ.tl m~.1i~IIi1' 5l.5R/u •• 0

lji,j t!e.:&$:iiJre:,~,-~, ru2llfiJD}\tii1f.tiffl~, "11m ~. ',filJf ~ ~-&~UR 'tl ,! 4&I fFltr3 ~B9~~ 1".i8:.~ft~~ •• IUi'lW !' ieiJij~~~~~JLJ{ ~ i! J .it"'~Wfitm I 1'tE~~i.i~A5.:1:JI~J~ftBf1g~, II

VI - tI.AW9111 A ~JJ ):i ~j&j""F;Z 13- '. :§:,~~'~ II)! ~~~t. o@iSJI±«2:f&ff~~~,~'c.: •. , ;J~{i~. mjjg.~J!~~rf9~:r;Jj II )!$f;~~$'. ~*,m (JI[lm Collins) ~ «~A~-ljA+» (Good to Great) !:PI I li:WI

r:mji~t.i,-A.J if9.~ ~

II, 0:.,'. :"@.'II, • ~.,!. «ttAJOA+» ~ I wtwri1tii!±\15fF-*fJil: ~~m~

**3 ~, {hi. M.,k) ,I,\n7';-""EI"Jm' - ~m'IH~ .ti.1!:Hm 15~ , 2E' iEi3 I\Kg ):,,1" I ;gl"i:J:.*,l~, 71 ~~"B( I f.l5~, ,,'" '"""'t-

1fU{f{S.~*.3i! (iJJ-~' ~)I Fi~ta::. 'J #.a.HJ:T~~ RBI ~ .RJill~~ff'8' rt:tR;JI~JI~~J et9~$" 'ffii~ lJ1.~:Jt~Ernft],- A 1 ,m~~ • .1J [llUMI~~£ J N..ffijl~ ~F~11itJ1]'1 •• m~m1.ml¥9¥ltr-.}~~tI ~ liJJJ

1n'~A f6j ~~ - ,_cr ,~tfJ ' '~~;;

~'wrDJ~,lj (GUl,ette) oo~n~PJ!t! 'l!i'i\ftgb (Colman Mockl,e.r) ~'jm~I" ~iiJifJJm3tft,· ,'~,m ~,:- ;;; 'I ,:;r::;:lI* c lbtim¥X; , "1* !' {~~~lEIjQiii~

~W--Jft1:i 'JJ gMlJ:=flrL,t2:jJA •• 5t~" 199It~·, 5"'~UiW:.~.3 (I~ach 3) !UliJJUbiim

,

m-f.B j' «mtt+) (Forbes) Mit.5ik~k:;t,~,~1fJ.I~iioo

Attll· Bp- 1&~~.nmm~-1~Jt¥iJ~~1±LUmJ:," ~g~~.~ .• ~mn·~.~~.$e~.~ti

=i= . ,~~.~ EE'*~""n,~~7~~~!:'b~ .! M~"".L''%"~~ -:r=- e ~.aPie ~r.m'~~'BI~~1~ J ::ze·~~a~ '_" ~iier.?,L,'T'1~

,::f:~ " BAI1iit~~ ~ il'nI3;~~:R:fJtiJ\+~4~if~M- . '1±~df:~ ~)J~m.- f'f.I: "~)E,;Z_~ i ~R;¥bW$~J~.itJl= m· H.1}.CP~J~\.~M1tl[ ,[]

J.fm~@'· :511}:~1 (COSTeD President Taiwan) .~i1~ , Q ~ ~~jE'a6~,&511f~,,·. " ¥t!f:l~4~11

I

~~fij{5,6,O~7}Jd~ -- ~m201S ~;it ~e±P~l'~j8'~ 1 'j;jJi1i~~,. _. ttt,2000~~B • .g.: ~J6Et9 rid ±J c R~~.~if!'" ~m' ~16J~~.R«tmJl:tl!~:

r~ . tjf ,,~. lj]~1±it tffl[i£,m~~IQfg~JJ a ~

.R£i§H.!b!$:~ ~ ilftI~,"'~a=Jit.§'2Et9:: n =11BtMf±.llLJ:D'~m~ '" J

1995,~.~*&.Jaim~ ~, 5i~~&f{i'32'. ~ ~'fFtE

.

s~ JrFIJ~' r~~.A:- J ffJmIB!U.mil~~fj1' .' 1± I Ji . iff iJf)jt~I!~;tJl~ f5J.~ti,~)~ ~ .. - *,HI 'I tHr15~~' &,-g:~!j)rr:fi· @~~ii

tfn~~$!-ii~l1Jf$ ~ ~,~~Uil~e jl: ,1f:I~~f1iai," m

, .. II " IfiJt I 11 K 'II I "!Lx ±I:

*¥,t~rn HTTP://QMAG.ORG m{" r~

;Ii .. 7.l<m~ I.' " m " iiJ~ ~iiil~*i tim~' - :l"i!1I1f rfl·Jij~ •• ' ~~i).~m~,~·[!m ~ 7f'm*mM~:m ~ ~}175¢ " ~M: ·::;:t~lR'm·~?)~ - "=lII.;.~ - I' ~ j- ~JM ifij~m~Er3, J -, ~~2000~,~.~mii it " eiiff±§.t*Gtl5'c 0

.~ . ~ - _J.ff (Jerry Porras):f± «~J?}J~j!j» tiJ ! 1iim.~Ji.l"Bi9-1BM"E9 ~ ~' r a.1!m!l: -.~'f' Ifitl!~ '. ftbfl~~I11F,.1$.~I~g ~ J ft!!{M~mt'u~ ;IJ~',I]. ~ mm~ ritfEi.Bil '~;m-tftl_*,~A~g I fp.Jl rft)'i~'{t~Jte~I~~' •• £~jt7~;JY~H~~ j ~ ;tI.~.W9ili 11

~ffij i .1Ji~fftlt@'Pr::~~fi 1 !2]fD~' i551&tJ8 itl!Jlt ~ ~**;ffi5l. ' ~t1im.~'· -A r .l5J~.irg J!: , ilJnt~J '~J~~IE.~$.~~~mM"~~~'~ ~1±:.jJ~ H!.~. .,,) ~)R)E "

mMef.J - - i ~.iU fj' a ~~.JI±-*.! r ~2 J Iflm.1!

Back to Basics, '

I~

ttmttt r 'J;Z~ 'I jJ,~~liPJf" ~ lij,uti-~ffViJjJ ~ ~ R~~A-. ,~' ,fR, 'I Wl1f!aldA;;r:'~m..~.=.Fj! ~2~.tt5Q

fm" •. .i!iH'~m" .lJJ~A I ~B~;f€I~ r - -.

RJI I!~~ r ~IA& J : ft~iffm±jtpti~~t~.,t~B'9 it jJ n :i: ~ ~, r ~ 1tit1~: ' tit J ;;z p}il)l ~ )]1/1" ttJ i ~,itS! ,~ r ~~~.iI~;h;ftbl¥9. -_ .:fj~J Q,

I' .' _Jl~,~_

,_., 1.117r lE,",

~rrn ' iI~~.~ 'Ill? 1me§il~,?

m,~ · ][J..;,t II ;fii]'''#trri±: ('imA!U,A+:» tIJ~~]' 'mfi 11~\1I J MJJJilIU ::r±fll±fitiJ • ,..' liIrfgA.'1:trJ:9r:u I re~1 ~M1ftII32.tJ~tMJJ;1;t~i!!~ - .. {~, .. ~::fI'JI"!~ ~'i!JAJ( '-' . ft$fl"'a~4'PIti! *1') ~ rro'il ,i~ ~J.j ~, {&fF~ !i

.~::f ' &11 ~1~~At'9 1 -e 'M!7f' .. S~~~~ ~

g - -lIA nu ~~ ~;tiI'&, II '_ W. II. ~ ~ {tlHr~ltt fj:$l~ ~ i $ttft~~¥ ; -fU!1,lI[fiat' 4;tl!1fEjmtNIU3 ~ !. )6 }OrB _~§Btr'g~gj G

* · >tl4-F (Lee Ilacocca.) tl~t~J~wr;tJ'~~ (Chrysler) ~~tlJ1e.se . .t. -1i;g16l9R.;&'~MJ ~$ D t!ffijx~i:~.i€;@I;zM: ~ ~~r&e~.JJ " - . 1~l!ji~c,rflElJ.l~.~ , , ' 1'4BJU!!lm~ i3J2~ ra I; I, _t.J1i Iltl ' " &~l1:IIl.m.it '0

.~~.~.em~ ••• ,~~e~ 11 ii f& <$t 1¥4 ~:§11 ~ fin .1J.:t: 11l ~ ~ gtl .~iaI.6~~~ •• *m •• '.~ ~. "Jj;*_ ~R.¥.ror¥h '_':& '.' 3t¥4-F J (II

Am Chalrrnan Df Chrysler Corporation Alwa.y:s· IIACOCCA) 0 ~i~i&;~1*2tt. ~ &~ •• B.~ •• Q~M~~ ••• *~.~ ~I mi1!tw~1iiff1l*1~ tm a

fl.JJ.H~~~Er~r' 1ij.~MJI~~Ii]IIl" 1J .. ~ ft9A~~.' 3t~1m,tEfiiI~l- • fEfiiIA.1:i[f.Pl ttWjljJ '1it~:m3iIl~,A~_ -R~ffR~;m,~ r, I Jlu mm- r1~AMJ.J Q

~ffi HTTP://QMAG.ORG m1.*rr~

,(~jjA+)' fF=BaJrte· ;tll1~J!Jf{i ~fjftJ. ;iJ - ~~511, • ~*'~l!t~il91.Afi,£~ fmJimm '

AJ itb1M,~lfB~Jlj!~ .mn~ '*ip.ut&" ~t.t,'l'fj~mt!°"3i.~.Ae8all'tt tif.rr:

2 fij¥lJ~.M.Ii'fm" ~~'iJ.lii· .-tlJ~,jJiI 2 It:Dm.'fi~~,· ~1(.!lilaa*."jlI'

)Jt.Jm.ii.~ miir:RlilmtiU1J .••• I

3 W..3Z* ••• ~'~illt.~Ii. f.::r~fi 3 -tJJ.bbJl±3.,.~711iiJ" ffli~~ll3a; .... A pt ~ .1I~1}ji]tttltft3tVflft.iatJ ••

4 iI •• m!~ I ~.Rllm.~gAiitIJli'l.1' 4 •• il~l. ftllaelJl" $:)i!i8. j ifii.lM1tliJAlit

11- 'iffiimJiM~. I it1lffifi.1f ilI1J~Jt1ti!I6]].9~1±Ila'.M¥:.

Back to Basics j: . _ ~

sE~;§ . '-f. (Stephen R. Covey' mt&\ I ARWImIHJreep-fji 'iitJg- ]I$A' 'filj 1l~~'P~ff. ; @~!tI! I *! .. fi.~nll' tlfifillPf_ ttt.P ~m:x G ~.m.FJff~ I, 'i iiJlI ~1iml2;::i:.' i!J--iJJJl:wt:J~~ I' ~~~,~ r - tlIJIJ.J 0

rit1tlllJ&pJ B96~G~

I 7.IIA m.AJ'M,It.~1'fi8UA;_BdA~~El2tA 0 -$~~ __ '", 't:3td\lIJ'Sii'~' ,:"lll3§ to fflJi~ I m~mm.1',

2 ,SS.,Ij',:1J .,~iJ9~-g- i" t @~i!lilRitWJ'~p~~~ .' I!lJlI:i&1"~'N~~d\'ltiS

.iii rAlIllS., ~t3Ij'$..1 II

3 iI'ififiM ~f§£J&A' "~ft~~1z:w · -tdl.~~ ~ I ~.1iAm:J!lUii&" 4 IlIIlnll. rm.liil1 ~~;t 1 ~iI~*IfI: II

5 .alE_, ~fti~A~~I[iJmUld II

16, Ii.'.. m81Ip%JlIt\I~' ),-- RJ~~r.It~hiQ

·ElfI" en4- •••

'tI'l ',_, _'" ' , ,

I _ 1_: II . I

fe~ i5, ~ _ -, - _- _' I~

- -

~", '2~.S· Ii~AIi (Warren B'ennils) iI± (ti,,;r:' J!DHii) (On Becoming' A Leader) - -, :if1m

iii T m '-fibe~J -.ft,SF~ ~frlit!ttJIMli'r 1!3]Ui~mm~ r.'iiI J (,charisma) 'I @':1~dMlft,~tg~ ,~~

e: •. ~ •. M!fjijl!t~iA,~t,\" IEJEJf~~ I' ~R ~~ ~ ~1ij.IUmJL~tE I aff-~ - I~~e 0 ...

ll~'~'

-' $:,Jll:.1

1'iia I~J1+IIJi''i ~.,"~~M-"'!I, M,IUii.a,

Plrinicipiesl for SUCI~.S,S,

r*JiSi •• J atIm. Ml~. r_l1t& -!V.J ~~. mL~ •• nlll~ .~.~ •• o-~~~a~~M~~A·.~~ •• ~.~Q~.~ ~.~~~~~.~~~~t.M8~~i~.

'~", n J;!l1, ~~,'," ~~~,1,'~, .~, .:, ti'i9J<IIH,t - ~.~',r~,,! {[Ell ~~,: :hi, I

;cJ~ J' ** is i 'JR ~m~~- "~" ,fftm~" e~ jt

1~F.i ;a/FW1N71<~Jj\Z1:~ , sltt$!fHaf~*~ ! 1mll~ •• ?~.~~.~.~~B~.&~~Q.·W3 ~r'a~*.w. JIRimli Q m~~ · ~X~~g.?

;a£lcp~f6Pl1l'- -_~. --BJ.B!f~ •• ~ _ ~ 0 1986~ ·

M~eGHt9M.afirF~~ '1~,$~$~wr,1}ffl' A~~~***.'~m7~~* ••• ~~~~ it · .~RHmJE[w~ Q

~'-'!' .-, 6J§~~11ij r t!~!t~J Jj' :, I' ~n1J ~'*~*4

~1t!P afiit!.iiHtlA ii~~:w: ifij'mI~Itt!J!1=F ( , jf_"

_ & hkJ't) fBmUI. jQ, ! 1-;l, -&J!.l¥9i;f§~ ill

I~~' .5Rf'll!i;z~ II

I§**?&' E!J3*'t,~· r~.~;~:;Ji*tf.1~.-Ji:

!fft1E:f'~' J ~~5R~:(±.ilitm'~~I~-1tf$ ~'i' ~10F.l5~&~81t8rSff~1iit B '_J!ij~f4~~fi (~$ ~) .~aB· m~Ittl0F.l4!:UBtJ~1T7J<o rro*~J1J tBt1itlft~1 ~ '8~;lilJ3I$~j~il71<~~I ±~* ~ g !@~" qljl7'6~~i&.7t., m~~ a

.m=BPF~fl~,J:fi*'l¥JifUI: '1fif~ll~Il1#a9 B)j!7lt ~ iMlti~im~l 45'~li Q ~1m~Jj];LiH' ffB·l"~'.

-td::~.~~~ ~e rA' J-~TA~_§~~.mram..lo;;; II5§! m lXlIIfJ "I~ *!!i1:f I IIUPJ)i;E /.,lIQ ll!:~l?' '1a ~ ~ i:l!;l~ ~iL~ , .:H-

m~~~a~ •• '.aI~R~ •• ~a ~~~

86 &lIA January 201iO

r~~M ,-- 11,~1i :-il'i'JA*~ · A:~EJm'm=1F~~I~ ~e~ S ~ r ~.iI-.1 rll1~ff " 1tl!1rl'~~~~1 .. · iifij~1 ~)\.ji1m~B~HIUl~~ . J .~ ' •• - ~Wf (J1erry

Porras) :f±M~~ '«J~:9J~ '» ~~m D mi~rb~.· ~ --fiiA.~~ r~.J~~~" ~~ifi~,~f:f.H~: rXJ ~

.~.~m*e2§.~~q'~~~~DA~m )j(? ~*:m:MI9 ~ I r tl!J dOajH1itf.~~1Nl~lJ; Jg *:±'Il)~A~' £sfil_tl'~Jfiif r£i~dt~tl ~ ?

•• ~~~.~ffi~_i ftrR~J~~~. 1'lt.11 £ r*~~IEf;J,t~l~~mJ 0 1mM~! rl!1.~,_'f*. ~ '~7.t1'*R~,e2Er3I{~ I ftijff~gIJA~1?1m 1~~ * I) J' ti JlI3 tll~!3 _t • 4~H;A ~1M!:~ , fm~ {rnA,fill • MJ..;'{, rl!1E:~2I¥9If1F1tldf -j,E~$EJM JJUAe'gIfF i J '1 $m,~:fi~t1!fft~ r~ .;g~J Q

-.~.~R~~dm~I~I@~D~~~~ 11 ' ~m~1r1~~IBBirlj5:U), .. ~ljtBr~" IHIJ~,EL." il~ ~1j1¥g#rft"~I'IfF '!Ut.tWmlttEiJ;h~:~,~$~I~~" rM:~mf4GkB'9$ ~ fliHmJ1i_t:iiGP.JG' J ~.Nf5i ~ , ~~!~Jm ~ijU' Ifj ~A ' :W.~/f'·.~fI A~tt'±' ~ , &ffiHI!mm . _Il\\ " ,~~oo~rp~B~l±lM~ , mli-'

J!{&~i)jEfiifJ~ i rj;U~!I: J, ~.m.., m&'gjE:::r;,:m

r 1!tJlt~.-~ J&9:lll' mi~ m@!~_ ;I'.UtlMl - ti •• fll2SI!I:~! '-~~ffc~,~~~11B,A~~~R ~ ,::~:fU!~ • fm!lZ\~.1 _ ~I! (fl'ti-_ • tJ~,'4i~A (eo ~me..) ern'!I-· ,-"4i11~}ff ·.~~mtQ!io

2:o1!tgef]JM~IJD~.*.Jii,· Jffijtl~ (William Wrigley) eB.ti~~: r~llmE, ., J:. WilllA.~. ~-f( I J.I~;1t'~-lIdO~~,~ifJt~1 e j' ~~M:ff «~~J ftl', » Ir:fI~~ , JteJ.j]A± ~.llaM.i¥-J@m2.~;jt~

rt.tAIJfP~J 'ID\I1#f:~.~;I;8ljJ; ·Ii· ~~.l1Jft~ (nakad conversatien) 0 P.tI;IJHfBfF: ml0"~::rc B'9~~1}~Safeco_ ·-:-~D.~M_ff~~~· ,!fiJI. ~ (Miike McGavic,k) ~~ I r~~~~'iJ~im,~ft.1 #.j{;r::j&~rg~-1l] f jj!.R~~J:i;r=. ~I=1'WH!1!J3B

~~~~~t •• '~~.~t~~ •• W~ •• I B1.!IJi!ef:j,. "I ~~~51lJ~ftbfMlM17.tlt- 0 J

~, .... J *~'Il~: r _ '~~~'.B'9 m 0 J iil!1IT!~

. , - f~E~~~I, ~Ji' ~::r:: ~rtcJl~ *:ffPl 1J1;;J<7G~fi~ '1£, Mfi fJjJ~~~C-\~'~)E~~~ 1m • :ftE,1'@~'~1I·1B,{t!, iB~~ i -:tD~J!~~9! 'ti ~ m~:t'g.mWlfi 0

,200'OI~ j 1~1iJ11=di;~ ~~ - , V: «1il.JJ£~ » • Itftti,-.~. !, ~-a-tc ;±,tlJ 3i.tI &;' , l' Ili 'i§ I' 1;1. ~fp.ilt{.J: -'~M1 ,U

.- I' ~~M1'MEf$' -.Jm 'i ~

~B!E15J.¥- •. mb,rt·~ ~ :ntn~~'RW:fEI~ ~.~!t~ ~ ~ r~Jim~n~!' ;t~y Ii J ~ f;Eli§}1§l8 II

*p.:tfjJJf'l&.1JH~ I Jt~ '~mlt: rtiPl:9Jl 0 J m .~, m{n",W1':itB&:~,: rm:~RJw.! :;v;;;~·~m·~.~1! Mt!t200. ! J. fi~3i:m.:- ~:!V I *IJJjt~~~'" m~: r ~m;t.f§J ! J i4i1~IIF:1 it «~tt;.~)} ~fT $~5RIJt( 'I ~~~IB.-m~Jlf'~ ,. *~ •• ~ ~ - 1M 3tl~ 0 i3: r§1I1tJlfliJ'-, -~J!ff?'J ~;!;t.tp'i*~

FA mJ1 Ei3 .iW:: _- -P§m q,r'Iih ~,1fM, ~I:$ .

m:x' 1~~JiItt __ "tt1"~~,tr'!J~~j'llrJ..=niR.1 'J C

~eJ:t±1ru _ M*3i:~*Em~H~~7J'" r;mm.~ ~~~A.~11F "~3~&~~1!! {§4tl!1f~ti1.r(I~~ .

• 'I ~,~~:@~~~Ia'9AtB* ;, IIm;!tttt.fi@iIJ~~

e9A" J l5Jm~ _. _. ·,~.tla9lUtiitt1W 0

_ J!1lljjHm~I!§J:/f'iIT~ :_' .. Jli'~I' ~~~, fftt/f' 1~!fjJ~~ti~l15JjJ~ 'I ~J~jl[]nj~~.~ r~~* ~Jll~tAiltm Sit£Wl1lt, c_,ji::t:~ Q J Je~~ . ~.

(Stephen Cov{JY) H «fiJV!;llfi~l» ~~flij , t8~;tE1 Jl ! ~JJh~mm1&'IW~r~'m @;r:&:~~~fi" mg '}J' i§1f.It:1Jti~ rg lJ EF.JI~. e rfij:i:~~' :a:flU~gtl ~,5.1 '" JIA:\~m~m= '1'{B~~ ,.Mj£~~li' iB,~~llti*'fi 8 ffta9a-fl:1E _ 0

*;fl~EB HTTP://QMAG.ORG m"f~r~

88

..

jf~IA:ide~'" "'~~ i PImIlA!1:11 . R" :g:;ft3~. - ... ![~ Jt~J" ~~g. ~M (Stephen

Covey) 1£ «~lHi~~'fj,~» ~ .' i1tlfY3111iJlJ1it

ii.lLB:~tl ~~i~ .:

1 _,iE_l: :s::r:~ff~a~ 1 .,.~ JM.~jt\tlIE~, . ' " tSMt:ffltDtDiPJ;tn'J 2. !limit A;Il :ftit,i;· ~~tBf&~ Jt~JA a 1[2§]1I:~ -1!'~raGi8."~1m~m" ~~. _ ~'~o

:2 ~ '~~~~I~I~,~~~'ft~l~a~*-

- M"",-:·~ II ~~IJl'tt'1i..j,.!-A,~~,./:.JI~~~~~.!JJ!.

fl i . ~1);g~IA~~J£~'e "~j .c- .R~Jj .~~. 1b'-H ·tg!A· B:'t!itJ I ~~2~ ~ Ifl.~~,]"~ '~ifijiB=A;· {§~':1}~lmA~~· i1I~Uz~ . n~1 &R'ir _ !!ElI2~1§l."~mo.Jf!$$ :

M~~A"ilJ' .«i. -~ft~ 1 • J;t~ l',~1!Hmli!l 2.~m: . Sl1ii~ ,X~ , &1tl!AB'3I.~.;tI,-!:;;

3 ' . -~, : ~@; A.~1tlIC,\ :2' ~,~1ttn ~-i~j~M" m I JiJUIA.m*-ijl i e!2it- lIZ

6 titi_ ~!l/~g. - ~~

~.~ J3U AR.t~Jit£ 511 a ~ ~ * ~ IZ9 i!J lltm III tIfp. ~ fJ:. ~A ·re.::r: 1[ii].Jt~.~,~ ~; ~ftUI~:QIJ~'- ;-,11'

:ffIIHt;Z~" - -~4:;\gllJ.1I m-ttmlfllE_~' ,ii' AA 4fJ m -» ¥ ' J% 1JJ .if! ~ 1= (lJ Jjllj A i mi~~:J<fm§,:fjm,~~j flM ... 1t'JE~iI~!b1itft

IIJt!jJ film)! 8\] •

• :~'~I' ~m,~' -,,~iiJ

F.m.1!. ..

g

nil r •• 1!IiR J 1(11:; , "JII'·

. ~~m~~~·o: tlk' kB.MiR. ~&9IH1iJ~:ljJMll:.. " El:Ja:;E~J~ f>~ffij • ~K (IAreD t11:1ilnBIJi$jJIUDfaft.SAJ rm~ttjj~J (constructive c1oofrontation) "g:J;t2!t,* ~~1E~ tit!!' - .. ~~ 18f.]1W~JJ Q

_g.:i:m:im r!t . *~~tI.· 1tJ I !D!iF~1tJ.~ 'flliiR1}~ifi~ .~ . l~rF3t1lt1J!I 10' Fij .J ~~ r~~~J ~~jli.0

Stepl: tlqft -)tit

Jlfli.)i~±:~W" :tJ;fU' ~ ii~::E. " '.I~fH'!lf!i(i1: ~,~a9t9)) ,tl.9~jit4jAfi &'~.1l@ MliA~~«IiH~O'Aff4t11 .. ~? .fliMir*Z'~· {iwm," ~~O~:~~'~~ .tTll! mi6l -1S1}iijfl~~W - ! ~iftH~·~.

~'i:*~fbt;/~~1 m (I

~~~iiJ~r&$l&m'RJ~~8m:itM' .. I AifiAIP ' ~ gS!~:t:~~~. II f;ilml±l ' l:H1'. ~ 'I it.RG11EI~fI " .!'ffiiEl~- ~.:fi;a-_ .' ~!li, ,ft tA' !1JdJlI-J§" ~~.DJtiSl2=fj~Mt.

, '

Ste'p'] ': ....... .EaHi6l.l-_ I J A'ifi' A;,.~·

Prlinlciples 'folr Su:cces,s

==

il'M'; ~~J!~' ~~JUT.m8r~ r~ir~1}j*~H~I~ *~~? _j t}:1J~1:if~~ 'iJ.t:ft1i~ iijf:tl!OOn;~~ ~ ~ ~A?~'~1~:m: r.~~j!piIJ~11!~1mlt~Ui~ffiJt ~HI@' _j .' $t,£M99~R' ~g;1E£Ht!!fit'; ff'.J *j~o

'-;rt:; ,~~~m& __ ;~' (Amaz o.n.c o rn ) tiHJRA • .!:J....C..,~,. ~itf:wr (Jeff Bezos) 1f1996fF~ «tJ ~J (:Fo'rt:une).~~;;:r:· r2000iF2i::i5 '- fft:b fl.2' ....... 3%*~Ji~m ~ rg, jj;ff~{'~~r32~1ttP~~J

j! i!EWi'SitJ' ! ~IJ J' 20100~ ! ~,~~>*ii~ .' ,~.;I! ~a-"aff-ffr-J r .corru ~iSil : 2007" 2008&f " ~~ml .e~1il {(~~mJflJ»' (BusinessW,e,ek.) ~~f-+jl 100~mit ~ 2'O09fF ,_ «M£,) 500:;k:ft*ttJ · ~,~31 ID£itl-)\~,r-J,~m Jd ~'J!]~iil~~" ~j~,~E~ m*:~~~~i§-!jla' ~1&miti r~a~J eBay;ftJ Yaho,o!'~~f.H8i ~

~m £FI~ JI liJ!*.1tI !~Hi3C.5& rN 1}fi.] I~r~r~ =t- • ~5t.ili~ Trmil~Kind1e' ::r::m- - '~EfSUi:*:Ji1 B:iiilm:Jlt~, tl!.~~Wf,ellljMFti:lit~:t&lli' Jl~~~ (Apple) a1j*AseW:1t · Jf1aWf (:Steve .Jobs) C!)

MII,IJM'I ' ~m.~~~.,n.~m3~~~~~a~~ ~ j lfij~,~-",~:tlj\ 0. ,$l{tf,WiIEf9I3~,~~~ rfm~_t

I m:~mi~l¥l~iiSJ.JI~' l§j'H~~~lj£ r~ i±5A rt3 J (abscess over customers) "t:E,~'p ~}1;JJJt* ,~J¥r ,0,

1±~eH~;$:""F' I Q.~,mi~,~,mwi9J\:m=hB~" ~.~ •• W~.~'~.B~~.~~ ••• k PR~I~~~ (Amazon Pri me) ,;, ~frii~+n~F~' ifftli (Amazon E(2)· .. · "§~D~ti~ r\liPF@{J B1I Hi~o

~jJ:;;r:~,~a9£ n ~Jt~~R~Ed1&~tt~}\.rrum". ~m3&~)J~;~HIt~~ : 5,lil~,~1i~~nJlilP~ r~& !I~~~J ~'lII~.ltig?¥tt;~IB:~&l@&~· Amazon EC2'~m~/fr'~IE~' Amazon Prime~~~,*mi'i nl* · Kindle~dt&:m~~Jtt-.·· .. ·, ~

• W flQ J!~ • .fJ. ~ M'{~ -~, ~~ it: ~ ~,t'~ tm fL !P~~~ Pi-tfm*{!;f~ "18 ~1>~~J:5~7&f:·:;t~Iit~fiJ1i: ~a~ •• ~UB.~~oft~~=~_ •• r.~ .~~ J 't±p~5!IDtm~;zmr,' iE~tI.~A,ilBf~~,~

~,.~ r~ftmi$~.J '~~itt~gilt!:t~tf.J~M

.. -- ~D

/Fm~~· ;g;IJ~15¥* · §J~;I~~~1<\&BI~ft ~~i~~ · ,uSJ~:i!i:.HlIlre'Effn~:~ r'9.J' Q

r ~ ~!l ~ ~ l2: ~1r~ 5fJt ~~ rJ.1 ~ 1t1M {J1 ,;m m- _:a n~,? J ~Q~lSi~i'@';:i ritlIfm i A~lI1J~IH\t:,' J i&~ 1B ; tt,,~Jtf( J!fB~~~·' M~ r1'~ ... ;r::,fffJJ3 ,,~ af(g:7~~=r~~ Q.J F1fP11 .R~~61-~;fIJ .~19,~~

r&~J:' :IJIi J (Change Junkih~) f¥:J1JH'~~ I ~W~ R t1' Jt~541 it+lj$~:ft;. re~,= ~ 1iAr- ~~H~m~ * ~ ~ aI1ifn[l~~1 ~

IIIII,n_ ~ftI.tilJ !ft .

-~~it!!01m~~~ !, fi*~W~ ~B1~ia *MJ. ilU ~,]jt~ r m rtll7f' tiD 19I.iE· - :Jft.~:i: J "

mt . i:1l~ ! JIl = -ll;ir2,'l!iJI~ r Amazon. toast, (5t~:11 • .:I;.ijU .. r Arna:zon.bombJ OLWJ.£l!·:t$

~5J:jm;' ,;.~~ft!!:a:2'0109fF.f)] '~~-_,Kml1dle ~.~.~~~.~~~~ .. ~.~.~~~W A • ~:J~tK i~n cUe ~fjG ~m; ~ ffiHtcWfmt m~~ilfi:II,A a'g ~1};J. r~"_''_'~~~~''''''''J *~JBlRl "~imJiJaij~~ ~iM1fRl~{Q1! ~,{ltjHiitHft l1'JIIJI\j{Ji"

,~{g:WiI¥9.Il· ~~lE~tH&~*~15t·"

rfl~i).~~~J~tI~AiiflJjt.~~tI - ~ j A ~WfEY9ljt~" ftUf.E.~.~'" (M~c,ros,oft) ±~it* ii·, i:ll (Linda Stone) ~m «~m:iE,~» (Ifast Company) ll~ 0

,~1IJ.fl" ~.m*~ (Princeton Unjve~rs,ity) ~ ,rj~m,.~.- - '±'!{1lat-J,~/.t ! ~~ _ ~T '! -1:l11':f!

rtJf~ J (geek) ~ ftt!Eiffii~§! ~ -i!itl,~/J\~T' 1I~;R::>f'~~~llEiliifm I I' t.lfti.i .\~e 1', '.- a ~ M~,;tt~~*tJ . JTfii~ (Davlc IRmsher)"~ 'I jl,~~ B?lUi~f-~Jl*~i~it~B9~m A~ ~ @~ - r f.!flIl~f§ $J~AJt::r::IU~leI~;fI]~~ C!

liffi~m~ -1±QJ~~m - .B~~~. - 1§R~~A ;r:~;j=.f W rrg i ~ ff,lfI..mm &"Jlt1tElf ' .lL~UI"_ .~~~ •• ~~@~~~~, •• ~.~ ••• m iT' 'I Jii£fJ1i~:Qtl§Jin[&~~mN.(L}RJR'3m:W1ifU~" i&tr.J

1m&BJjQ

I~~ - -S?g~!llJ.1 i~~.~a~**~'*B9{l! ~IJ '-&mU~Hi~~ilf@i1.H~,It~jiIHij@]~1±~ _ ,jl{¥ ~~ •• !A~~~.~fi.~ •• ·@tt~.~B

a~lfj~~~~t~.~ I ~1l~p . .Jt'~iJ3.B A. Vl.Ei ~ =J=.13~~m i .aftiwr~Jt!:P;L-1I

(,~~h:m:.) (Success IBuiLd tc Last) '1r'F~~ 1iffi ",·,-.wr (Jenry Porras) m~~18~G.:~~1&· ,~~j!.~ :, IfF? r ~;5m!::r::r~'jlt~fiil~ D'~. ~l'

$: .I OJ£!? J fJ.1tiJlJr I!il'~ ~ t X ~ - .*~ ~ j' 1·.Jtlf~;t ~ 13 " JJj\~ rlt~~[fJ~1f4 J • IE~ . R~Bt;bB9'ft'i~* ;2:- ~ IfF.flP1~lI 'I ffij~ftBiM~nt~l3Jcffg: ..

• ~*&~it'!I .. #lJ ~

:§*, :f±Q.~.1t¢.t\ r i&~J:., mma:§Efg:1}~ J

m;~~JI;ziJ·m~IB~:f3. rB~.l~:f~jtff~JtalJ

'B'g;t - ! ...

*~~EB HTTP://QMAG.ORG m1*rF~

Principiles for Succe'S5

==

tfil\bfi19nij~bL~~±'iifia~ID1.J7J ' .~:ffHt!! a1JI f'F~itX g ffijEl{t!tB~flFl~·H~.tt~.t A ~ !t J:.Bt.llM,:1) . ~ 'iJt~~~'Mt1m~ijDml:tI~~' i~'t§ ~w r5it~~i.H~lI1'1=90/J\~J IBiSlT11JOl

-n1n ~12. ~.~._=.fjHi'~._.~. , IBM (. St~v. e .JOb~)~i~ ,,11--1 @]ilji{!'J1I (AlPplej' i!t"- - ~itjlg .I, ~?

1. rt--:~i"~r.~ J jf~-'- iJ~~~,itffi,J! ': 2-fdftt-~,lIitaft.1JP;~Hi:m· _' ltlliiA .. m: ~::

.1. JC'.~iJ~# 'ittt· irtt;P,itw1jlliBJ! ~ t:n3lP * '~;

4 . .t$!I :i\ii¥ " j.,~iHilj~"'. ~ Him it 11 lit rll1 ' ~ ~-e-. :ER.tf1"~,,, ~

5;.locsnlf~'-'m · a:l:it1f:,1}i] .' 1I!~;tl,*~.~;P#;§ II

J€~m' (I ntel) ~JJ~ A ~3JIi . &m~ (An'dy Grove) ~i>t 'I ~ 1a~~fl§lA - J!:ftml,~~*~ ; 19716~ClJm jf~[r'gl!iB-M1f" ~OO~~~~JJ1t: 1997£F i[§JiJUIHf!J j;[1r~tl1tlf" ~pjlj}.§l(;~-m ''''~j~1 ~ml.I!~~Fi9ii

92 ~.A J.cmuary 2.01'Q

,~, ~11~~fttfWg,§liI~~'o

~m~.l!tm! r , Hf3I.:~,.· ~ii:~~ '. ~eA~~~R~.~-~ •• ~.~ •• ~~5 •• Wr=. 1t.,\J : 5tttE1IAWBm~, .~t:lilPod:tE~1Yltl1i2:. ~=~~ ·lli~M1-;J.iIPhone~tm$~"

.~~mMj.~7.·~~&- .~-M ••

• ~~~~~.~ •• w •• ~ •• ~·mm~. ~~.¥~~*.~.~M~.ftf ••• mmff .~ 'it!!"

IIS'V"M,.» 'iEiMl:':Ib' , ,~,~.;;-=:;..- a_ .... _ .. ,~,··-.- ','Ila .•. -"m_', "-_ ·.'1

~A'lJ.'~, ' 'fi':t II.'LIA, tI: JLL I WI:iJIif ... mi! IIQI

~mmm~.~~a~.·~ Im.~mw~.e m~jjit" t!;!jjHtB~:t;tJEr~H~S. !I

«1l1'alfi1f5itfll)} (lnside Steve's. Brain) fF%i "~13i1! . -Fie (Leander Kahney) ~ig "R18!Wtim ,m~~~~~J:~ IrPn~, tfI'.r,6~:m*.~ r~.,g '. J ,,: .' m. J r~~;1~ lOO{lltif'Ji-=f~1' J g

\ ~.~~&j~.®.~~.Ma~ ••• l' lraill : .a ~ ~ m 4 0 1b ,g .' tE 0J1 ~ EO ~ tmlg illi :::t' -~~:.&~~X.~+ •• ~~~Kft@ •• Perforrna 5200CD~.M~A,5i.~~'.~ --_ ~t!l

&~@I ~.*n~~~.~'~.~~.M· •• -!f.RjlJ6~~~,ji' .*/.t)(_~ ~ JiiIPhon,e'''.

,..t~~:n .. *& rHl '"

m~iiJtM'J~~~ ·~~,O (John ScuUey) .,~t1 {8Jfi~m~i r ftll~J[~~ m,~~')k~:::r:,~~'~M {t~ " fi'ij~~1'!IHM<'thl! ' J

ifi" i'l!!;!.A.h~~ ~eliM-I;a: I:! ~I~K~ 8 I"'Mi:~_"_ .;r:;;:.' ~1l~M.J:ri; 'I ~~Pl'!lY.£t:l1:I j Ir!UtitJ>,\;lE 111t:1~1 ,'i&,'~

&'gBm . jC~ .. e'gl!! {tnffi)~~tt~l¥.)Jj]s~ ~ ~~ii~~ ~.'.m1~iM 'ti~ •• ~.~.~itt~~ r am:tf J mlil~*mJll ft 1mir?£'i]Jl5!mhi'Pod~ I ~ 8rIlB&~ fil5,~!fifii ~ R 1 if(3'm! II· ;iii i~,RI~ ff ~'--~~II

r:r.t~~-· fi· ~E1ft~W!l'li,~~*~~,f1m! J :m:fd1 ~H-1:iJ;gs ~

~e ••• tffi~~.~·~R.*.'~~~~ )j~o 1i~¥im,~E!I3~~a%Mac' ~~rnJ3~lMjr~m: ~ ,,~~t"' .~~" ¥J{f}~. '::f:. - rE] rmfm.j '~o Jl1t:l,Wf

Ltmm ~ _£jj.Jh.a:.~M' ne-.m-~,cm ~ 1l p",~ ......JIc - ~

f;::I.l'I~ ~ il)~~ =, art· aCjljlb.i:iYlt.IIl!I' J: i'lgJ~ /J' - _ ~

1 ",'E:I~mftUt 9

~ifij I ~Jm,~IF~jJ.J]fJj ! ~a AFi9f;t.~fb~fI ~ •• ;mr.~~~~A.~~~*·tt~X~~~ ~~m~ ••• w-~~.mM8.~m~.H.

!l' J

;Jd!i:1i~*fi i!1:tHlfi/fQ, ~1¥J.M·B:m~m! mm~ $.;t.u~JlA.a. -- ; @R~Jitr& -~~~~ ,. JlliI~~

Back to Basics ~ ·';11 ~

)'21l •• -F - ,.~;e (Carmine GaLLo,) •• 'I ~ia MmI.~·' ti;~m;mmliLm,~J.R_. ~ lfimc-aft ~~.If II 1Fk iFlT IiUtQifl, l~HfHlnHJ:-&itt '. ~ .• _ te..t· './J\Ifij:j9 • D

{(I~+t» (Time) .~2, •• SIaDl liailJflfilMac. fi ~ eli ~ ~I l' el8i& )ltltm. .!~- flttJ!B J m~ tij~ ·~_tMJ ~~.aJi: · Ji.EE a.T 4~ <> ·fiijt£w,~ BfE& I\,pp,le Sto re " 7't~~Jj't:G:li MacJ:.arg.~7ltf.1.fi3fi ~

~,M~a~H~'11A ~~J: ~~.:XP:iii .&--a1J~1 ~lt!l' 'QUia7t~(1.JjfJj - I It 0 2006~1 ,AppLe St,olFe •• JJ~R "'4i~MlI~t!!&~~4'032'(~1.3S ·M\~·~) ~7t • ~Jf~Fe (Tlffany &: Co'.) Wg'1.5f=g: ~ 2009liE, ~~jt275~AIIJP,~e Stor,e£.t1j.W [4i§!~1lC ,( *~4'61tiM

~.)~.mc

-jiB: ~~.J*~'.~ 4= :JI~ ~rulla. lllL .7iE;; ~ .:c.

ffem; S~,eJiJJhs

. ~a9lUtI' I' m ~ £fml~.I11=~tt ~

'_ is IT~~ j EI

=:J DI!-1 lFI~ ~ I5iIL r ~ m !..,_, r.r~ '1)iC np JC: i~ ~

1fJ!~~J' ;~r~ tm~iI1l§1 •.• ·ttB~1l' ~~. SIC, 1.~-fI _- .l.L~o'It1!& 1i tf.M tt $jE A.16J .

. ~..t f'f.1 - ItJ I ~. it "_jilt -- tg5mi.IJ

~l In, :mt ,~, r~

~ VJ·~, -~ .rn.at.

~ ~. 4i mJ I 11F90 Jj '\ ~ J '~T1tIl, m~.e J rWiil:m: ~. liE{I~WJ (Stockholm syndrome) ffJA !t 'I eI&ifi!~~ '"

.~~.fi~~ •. H~~-.~&m~~.£~ It fI mLl1it§1i'r~'I)Wjl@]Ara'B'!lJl18Iwr· ft::f1t1f.gfj ~MgIJmrmiil~!~\?- f§~ '~~~.1Ifm.r:~£: ff. 1m

D ' &~~~f;lJ~jE~~ ,ftU-:rE ~\~. iO.ElSi .. fi ,g S3~R'- a::r±~\·UH!{tf-$J:·' tt!,;t1FI~.~lfA

~~m.~·~~~-~-~ •• ~.o ~.M.~.~D.·~~·M •• 8'~o. •• ~.·.~m •• ~~A~cro,~~~~~. e~~ · ~~15J~.!Jt .• D

*~~E8 HTTP://QMAG.ORG m1*rF~

l~rilncilPlles for Success

- +"' ... '1;1:: rn ~ ..e;4,!J~:tt~ := "1"~Fci;i;; III OJ'R~··"hll~j~

" .. Il)l1t,~aglj\fjJ]&: t §:'?f=&" ,~ra.f!~" r R~ ~ I f'iF"m' Tm A~ K *ag~lBt J mtfi iiJ!.1JJ.\tff.~ ~,~A±o

_, *1£~JftE19'97~jljfJjU~~i1J:tiMij.~~ ~ ~,

-

,...--:tU.~~-(IIF.lI" R~301lJilf3*Pl, iN' F.li

ff~lIm/f\fH6·m~it~ ~ m.'J},·au ·~IMJI6M',.~ (,~ tt1t!!. ~ c.) S"'JJW7.kilH~::f, W * D

r&i1iI, ~~~O:fE+~~1l~~p'mn!J.3000.,A' 131 ~. D12'0" "lIi%:~~~1.J!sm3000«l~it. " •• B*.-~'@~.**~~.~~~.2~~ it!!: r~~ftH!Jt€~Er31tMi~~{t~? J 1tb.RI!!l~: r~

lii±fRIti?~ 'itR~-lIm,~:9DfiiJ.1t{.~ " ~.§.. ~.§£$.ffije,!l ,J

_:*1:i5i5"Jl:~4:D:g~: rl.01f-j31615~1J~1ft ~'~?'J

{m m ~ m2}~*;ta4.i~BJ;?:.1 % '1fjtl-tq:· EJ.ex lI'~IJEt9S<;~;:) r~~,&~~~£ r31J ", -,J~Efim@~~?F

1 % ' -~tl,f-J ~ BM .t~JJttt5l37ff! e r~iH~~3JZfLA~$Z*;t~1J$ "J _*@'~J:~O n±~¥!~G

.~ffl~:tt199'7fFfilj~ i ~~ r,:t±~~.t.ImJ;5 J ~

-im,4 . .rtIfi n:: -+ .1:13 "* .. '± f#.m. ~ 7 ~ ,FlI2 * r=!=o i:lJ. l'tmM 1M .~. -1l1>t/c5 .:r.~i.'("'t";w..i;]~~~ Q ~ ,J iVrrl"l[>';,lt;Q ~m/'~

~mIl '=-*itliElliUB;$:·:i;[il!3"mffi" ~.~.pn U5imQif!Io

{ttH§~~Jm~1WllI.~~I.ijBf' '-~IU1iJPJ.il~l¥Jl~ ~ , fflt~·t:t 1I~:tm itR,f}(;'itl • .!} ',I[j~j gil ~'5f " 1m . .

~~,~ ,-*,,s ~lIi'Ili'iiFllI.uh I~m' M::~ D m* "!Ii.=. i'iiii~I~ei'O!#l;::~ ~'-a II ~J ~~rmlmJ.Wl~I~~~=~t:E 0 .I"'~',J~~/rmJl!J!~)-rilit,~ii1{ia

~.aa'~ ••• ~~.~~.M~

~I_~~I_=.-~~~-~~a--' ~lm.:B ~~I ~ IL 'jJ'J ~ "I'\", !' ~.J ,~ ~ 1(~"':/;. ~ 1:1 ." '" .~E-11:1 I ;t:.lJ ~ ..L.L l~

r1:;:!:. J.8 s ~ ,~ . ti"- ~ ~ ~ .::&. $116:=:- iiiEI .\i;J,h ..I".. lIEF." l~ .~ 'i 1":" ~ ~ 1-VCi -- --.- ,x. r.~. .=. /1'"1::l~"Ell-' ~~' ~ ~ r~ 7, ¥'h. 0

~~.~ •• ~'~~$.~~~ •• -.rd~ tt!ll~Jt~ J j&fi~ *:t:t 1±.t iii ,Iij t,jtj !±I 5,. m ~~ §I

l.~a:i~*" S S' ;a I)

,2. Iml_' ,.~ ..

3.fi~~~fj-)&~--tflilJ&1t. <g 4.m*,~&'gIl~,.;itll 0

5.~f!l ! jim ~: ~m ! .tI=Ifi:i!~~-·li ~ 1!.~ r&~' ~~J 0

U *"'--'f-' ·%fifnl• ':[11£.-- t='_ :r~ H_,J:I-' ""1,'''''1 ,:'::n~'~H.

PJim~jj..I*, I at,~atl~~'.~12·~~reI~.~ J!~ "iTIi.Ei~.~~24/ji\mJ ~,-~3:65~ , IRJliitlUtkfifS

*"~'*ti 1:I:J1~~~

~*i?t~~ '. lJJ~\li~et9/J\M~; ~7f'1f '~* Ef]' 0 WfJ..;J. ~ If g~iEIf'F~t~A~m*~I • .m · J ~.~ ·iiJj;).,§1t~, '*A,± 0

~*~M~ •• -~~~.~fifi.~~M~ - •• ~~m.F •• oBe.~Mfi •• 8 m30d\I~&1!J1Ui; '·1§~&~.~JE.&g~m~~miS (Sagrada Familia) ~ i Wi$~ii:ftEHlg-~! !I: ~iE)~ cO

~ 1i. '$iJi~,' IIH~ 1a1'ff;J it m fkJ Ii .. _,_ ... - m ~.Mft±t!~~:{±-~, n .fi.IL~"ti.,M.W9i ,~ms~- {~ ~1JJ'f'E.0

~.~6~Afi.~~_'~*3W .~~ 1mElR ~' iti1~~: r~@:eitiM~~~J~:tJitftem:(±m ~Ii~r~·jiiitt J:~ '?'.J r !l~M§~!!:¥f, m-!fEli ,,~ ~~IlOOCJE:'? JI '-~2:4,iJ\I~~1±~I11F!' m*~~A.m ~ tr!II fFft ! :;r::~= *1:}glij,;zjlQ iltr ! [illi\i1!!.~ 1§c..~W9~Q

!J]{f3~:.~ ~I 11= ' - *,~~~ti'! ~nHmj~im-e '

~'.o

1±B*fi~tlrrI1'f~ I' {tE:.ilt:$J~~U).iA~~a9

Back to Basics ::t -' " ~

9~ftlmJ,~~ I {;l]t:tI 1Jfi!RHI~~J&:tExfrl:_tJl . ~ ~ffij' _*~tm(t£:;y;: l,f,g~P! &jifij1'~,~",I!~~~ 19lJrrI{'F~EI~~ft.la ?UlfiiI;t1m][~~$J(~lJj It? 1I1!?ie:~~JI I1'F~~ ?' §3i~.m~ ~:ilJi.l/J'tlt~ ~If1=.,tt?

R~-.~&.I~~ •• '.~-~, ••• !ill' :- *~.1f~lctJ 0 iittt 'I :1±Jt iffJi:i~~ rI f1=

§ e'9 JI 89- * 1§: ~ ~ ffij§IJl 3tf¥Jti:I1l'1fi ,~, '.;g .e'9m~11 i' ~ifij~,!H:.,i!.IW.JtX ~! 2,ffijkn ow-how " i(±.jl,r~~~~~ •• ~.J.I~;f~ • .,

f~'~I{'F1l~.,fY9 £1l5iA~,IfFiI:hO.I~ 'I J - *1§1.=Srem 'I .$~.~*JinIAA8VU.lOOfD ~ &~ .. itA ':'~~i~15i mfll:9~t~,E'~f'F-~ ~,.!'. " , ~jC,~:ifi'~1 0

. ',&Il.', :iI!J:'fJ11_--" 1111"_1 .t:8'lflA,J ~,,~ rI1(f~ ~~J MrT~b~~U~ !.~~I~1"_* r tffi.1J J ',ii~D;!mW:j&,$ 0

=*19t.~J ' ~n~JJifr.M~ID~tt ' fI~W.'

@fjr •• ~~~i.8i!R ; ~m&l'·iI~J: ' ~*~

~ ~ IJIiJ Rf! ?

ftiiliJ::' fjtB~1JfO~~JJJ*2.~ j, ~~~Bf~tl j' :l:i$ft5:! r fIf:fIllJ ,I~Mi~~ j Jl.. fd1ll'-:1:Jil{i, n M* ~m1'~~J~. ~ _ 0

~~, ••• ~.v.~mA.~a~m •• ~ ~Zm:mt ,~nm! ~.~~..t1d~:m9Ij.C~ !~~1JJ1 .~ · R . ~~~ r~W_{tmJ!M~ftj:$ J '~1m.m 31 ~ _t!~ •. A-~ '! fltBi!tm~15~ j f9".J-~ ~rr

IJJ~

rmm~~ 'ItF~.~~74tjj!? J

~ ~.~.~u,~~~ilrJDmliE:J~m I J;;VJ\~lir5t$! 'MJWIt,\~tf - " • :::f'*tl§! .. m.~~~tJ! l' 1'~l'!.I {~ ifi~ •• ~ ~£ -*i=t,~.'SEa'9I~lj]~' ;; B*~~'~ ~.l1': "1fitl!'G\tp I' m,~,1 ,~~!J.\±t.I¥9-~,±W J

*n~EB HTTP://QMAG.ORG m1~rtt!

!i (Iff~tll» '. r.M~fli: ~1i: _ 'j:i" ¥:~iW ~fHt!!J!H~5~ ~ r ~1~~~hlf.J' [iij~i!.1lI1

e:I£. - 'fI6 -. ~ I~Jr:! I ,y...a..t=. '*' sa !;IA,fl!i' " ~ 2 m; ~;:iJ lEJlii!:!3tHtIi ,II F.A...Fi.Il':.l ,F) AI:.~~Iai.IJ 11=1 ~

iIJ~1~"- ~~a{J~~· *~fJ3~1t!all'tJf#~JIS 1"lJZ "

2- 10··. ··.10·.··.' ..... 6 ..•. ·.·.·~.,·.£F.·.,.,r I.', J1!"~', .. lfi'~.' .... 1ii .•.•. ',:' (ACade:m. Iy

. I . l s ) L\i!i ~ rIi-I!. ~I! I""" ,"EI-hW

, ... ' ..... , ... , Awards 7J~~~~~" ~~, •

~,'1l (Tom Hanks) VFlfflfai'J' 2}1P~fF.Hiiii,-,'~ ~q~::E: rand the Oscar goes EO Ang ILe,e for Brokeback Mountain OJ j ~:i:JL.;1, «IfTlfuJ» -Fi f'tff~ ~'ltr9~ra&fj iE~

*.iii:~I~ "' ~mitl!_t-8 90t»"r-J·f'j~ _,-;- tpl " ftj J IlrJfi/J\Ijt~j ~.Rflf~ '1B3l%tiM ·Ii..t~~g:~:i\: ~~.~ •• O.~ ••• ,o.~~*.a.~ 1lJ~: r (.f.!"~jJ~jJ;d~~-m) R~!£ i1: " :illL::f~~ 13 2. • 1fij~ ~,:i:dI{'FA~ 0 J ~~jl1i I ~~. ~m~Rfi~ 1iAg,

«IT ~ LU» 1t!F.:it A f1181~Hll~ -s. gm~ ¥ i);;ff.i a~ , ~;gr~'*ii:fi?~~l!BlII~~ !'*'$:I£I~': r iH.i~ #~ " !ml~~fi.~~~ ',I{~AftEt9~ AEMfllb ' ~'~a9~ , 4li@AllH5i"ta- II t1~I.$l'ii1it9,~. ' it

::r:.lt-;x, *:i:~I1r~ ;1~~15imUfj1ffi~1i ·2007 il=Ji!.1~Afi~fi.H11~.tj:I P)l, '(e, " mt» .,~:~iiJI M " f1B1M'~.iim:· r;lt •. , JlqlM)~~.a~~'*~1 ~~i~ ;;C~~~lJt~~Ji!!Jl 'j 1iErlJ:ffi:m:~tl!1r~Ji~~'~IJD,1U ~ J'

*~~.~ KGiAm.ilfi5,» fjI-. rf't&~J:JIlI~.~ ..

«@.I Rt) !t1~;$M~r$ 'I U2~3(tHJ7f:,ns:IJJ'iifb.,~: II ~[6ji

..t~1 m~·*.~Ill:~J· @.£ .' it~ltElFr 'I i££t:t~ ,J@_ttt!lJ'S;" mj)J.~~I~kIh#-1-/.tt[g*, ~~B: ~ag D _j

~~,~i~UM~~ I -~rl9It±.~:§IJ~~J1g~ilBtJ~ ~·.~.~r~~.~~~·m~wr.o~*~ itJ ~·'~iI~I~. ~ffij*iC~'iil;m '/FR~~rzJlIli N~d~·GI~.~~mE@.t~&~~.Re 00' . '-~1i! 0

~(*~~~~~~)-, ~t •• 7*RaM~ t\ «lItEit4li.1!:)' (Sens'ea.nd Sens.ibmt.y) ~ ~ rmi1ft~~~fr'a9~~. 0

iltlll>t.·, ~",Jj (Emma, Thcmpsen) .. fIft· 1;(Hlu,gh GralriltJ .fl~~ll·ltl~IHl€:mW~=F*;Jrfil R'.~ ••• *._~n.~~m.·w~.~ m ~ @~~~a.m~ ., *~~I}Nft~qij1tMM'~M~-"· ;Z,~ '~m~~4iU!nl;f~I~te &ffl]~~aWg~~ 0

rtt;r::~~~fI~{5~&!lfW~~~ v.J r~~;r: fi~.JJ CI J rmft~~jU ~ J ~.th.1B7i;-,~ I ~ jiX$W;m~~/tag~'JJil'JH I' ,~~m~;ltftb1ll11i ~ ~ ~-'~Ji.-iillt.'1e=1'~ Q

••• m •• ~~~!*R~~~~~~.r.G *~~'1J!~2J 0 .ji!:;;y;.:'W~Jl~rgJ~A 1IB;r:DJ~ #.mmHI-a:tb~OOa9tMt~40~~tt !3m! ~{fij;r:;: . ~~A~~~ ~ R-lIIf1i~l¥Jkli!i~*tan£ ?

You might also like