Group Communication

Group: Three or more individuals who interact over time, depend on each other, and follow shared rules of conduct in order to reach a common goal. Ideal size: 4-7

Team: Special type of group characterized by different and complementary resources of members and a strong sense of collective identity.

Group Communication

Greater Resource More Thorough Greater Creativity Greater Commitment

Time Constraints Conformity Pressures (Groupthink)

Group Communication Factors that affect Group Communication

1. Cohesion 2. Group Size 3. Power Relationships 4. Interaction Patterns Chain Wheel All-Channel 5. Group Norms: Rules v. Norms 6. Cultural Differences 7. Leadership Styles: Democratic, Autocratic, Laissez Faire

Group Communication
Types of Group Communication

‡Task ‡Procedural ‡Climate ‡Egocentric

Group Communication Types of Groups
Learning Group ProblemGrowth Solving Group Group Social Group

Group Communication Decision Making in Groups

‡Consensus: Win-Win ‡Voting: Win-Lose ‡Compromise: Lose-Lose ‡Authority Rule/Group Ratification

Group Communication
Agenda for Decision Making Define the Problem Analyze the Problem Establish Criteria Generate Solutions

Select Best Solution Implement Decision Action Plan to Monitor and Fine-tune

Group Communication
Roles in Groups
Content and Relational


Initiator/Contributor Information Seeker Opinion Seeker Elaborator/Clarifier Coordinator Diagnostician Evaluator/Critic Supporter Tension Reliever Harmonizer Follower

Blocker Aggressor Deserter Dominator Recognition Seeker Joker Cynic

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