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Dream Service Manual

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Dream Service Manual

UU

HTC Proprietary

Confidential Treatment Requested
Rev. A04

HTC Corporation
HTC CONFIDENTIAL

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Dream Service Manual Engineering Mobility

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REVISION CONTROL TABLE REV AX01 AX02 DATE 2008/7/14 2008/8/7 CONTENTS First draft Second draft 1. Update diagnostic program 2. Update power measurement test 3. Update spare part list A01 version release Add 1.3 product service flowchart 1. Add one gasket in page 41 (LCM assembling procedure). 2. Add one gasket in SPL list page 106. Update SPL list DEPT PSE PSE REVISED Aken_Kan Aken_Kan STAGE DVT DVT

AX03

2008/9/10

PSE

Aken_Kan

PVT

A01 A02 A03 A04

2008/9/12 2008/9/19 2008/10/8 2008/10/20

PSE PSE PSE PSE

Aken_Kan Aken_Kan Aken_Kan Aken_Kan

PVT PVT MP MP

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1. INTRODUCTION ....................................................................................................................................................................4 1.1. PRODUCT FEATURES ..........................................................................................................................................5 1.2. PRODUCT OVERVIEW ..........................................................................................................................................9 1.3. PRODUCT SERVICE FLOWCHART FOR DREAM .....................................................................................................17 2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................18 2.1. TOOLS LIST ......................................................................................................................................................18 2.2. DISASSEMBLING PROCEDURE............................................................................................................................18 2.3. ASSEMBLING PROCEDURE ................................................................................................................................38 3. ROM RE-FLASH PROCEDURE ........................................................................................................................................63 3.1. ROM IMAGE UPGRADE THRU SD CARD ...............................................................................................................63 4. DIAGNOSTIC PROGRAM ..................................................................................................................................................65 4.1. LIST OF DIAGNOSTIC / ANDROID TEST ITEMS ......................................................................................................65 5. POWER MEASUREMENT TEST ......................................................................................................................................80 5.1. MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ..........................................................................................80 5.2. BATTERY TEST PROCEDURE .............................................................................................................................84 6. COSMETIC INSPECTION CRITERIA...............................................................................................................................86 6.1. CLASSES DEFINITION OF INSPECTIVE AREA.........................................................................................................86 6.2. MAIN UNIT INSPECTION .....................................................................................................................................87 7. GENERIC TROUBLESHOOTING .....................................................................................................................................90 8. GENERIC LABELING PLAN..............................................................................................................................................94 9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................98 9.1. SPL FOR REPAIR..............................................................................................................................................98 9.2. BOARD LEVEL 2.5 REPAIRS ............................................................................................................................109 10. RF ANTENNA SPECIFICATION ................................................................................................................................. 112

HTC CONFIDENTIAL

and housing etc… Chapter 7: Generic Troubleshooting.Doc. including unit and Board level.In this chapter. ex. No. you will find generic labels for reference. and battery label etc… Chapter 9: Generic Spare Part List and Photos. This document contains highly confidential information. Doc. Chapter 6: Cosmetic Inspection Criteria. DOC-00045020 2008/07/14 2008/10/20 4 of 113 REV. Regulation label. Chapter 2: Device Disassembling and Assembling Procedure. After reading this chapter.After reading this chapter. ex.After reading this chapter. Chapter 3: ROM Re-flash Procedure. Display. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 1. you will learn how to disassemble and assemble the product.After reading this chapter. WLAN. Also you can find the steps of enter the boot loader mode. bezel. you will learn how to perform the ROM image re-flesh by using RUU and SD-Card. Please follow the instruction to disassemble the unit to prevent from damaging the unit. you will know what feature the product has and basic hardware operation.After reading this chapter.After reading this chapter. Also. Chapter 1: Introduction-This Chapter is about Products features and basic Product function. . you will know what tools to use and the torque.Reference Spec for RF test. Chapter 8: Generic Labeling Plan. you will find Spar parts reference list and photos for repairing. you will learn how to do generic trouble-shooting.In this chapter. and USB etc…) Chapter 5: Power measurement test.After reading this chapter you will learn the appearance quality inspection criteria. you will learn How to use the diagnostic program to perform unit function test How to test some functions in Windows Mobile mode (ex. Chapter 4: DIAGNOSTIC PROGRAM. HTC CONFIDENTIAL . Bluetooth. you will learn how to use leakage test procedure and Battery test procedure. Chapter 10: RF Antenna Specification. Also you will know how to perform soft-rest and hard-rest in this chapter. Introduction This manual provides the technical information to support the service activities of this product. so any or all of this document should not be revealed to any third party.

Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 1. Doc. Product Features HTC CONFIDENTIAL .Doc. . DOC-00045020 2008/07/14 2008/10/20 5 of 113 REV.1. No.

Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 HTC CONFIDENTIAL .Doc. No. . Doc. DOC-00045020 2008/07/14 2008/10/20 6 of 113 REV.

Doc. Doc. DOC-00045020 2008/07/14 2008/10/20 7 of 113 REV. No. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 HTC CONFIDENTIAL . .

No. . DOC-00045020 2008/07/14 2008/10/20 8 of 113 REV. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 HTC CONFIDENTIAL .Doc. Doc.

Doc. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 1.2. Doc. . Product overview HTC CONFIDENTIAL . DOC-00045020 2008/07/14 2008/10/20 9 of 113 REV. No.

Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 HTC CONFIDENTIAL . No. . Doc.Doc. DOC-00045020 2008/07/14 2008/10/20 10 of 113 REV.

Doc. . No. DOC-00045020 2008/07/14 2008/10/20 11 of 113 REV. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 HTC CONFIDENTIAL . Doc.

Doc. . Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 HTC CONFIDENTIAL . DOC-00045020 2008/07/14 2008/10/20 12 of 113 REV.Doc. No.

Doc. DOC-00045020 2008/07/14 2008/10/20 13 of 113 REV. Doc. . No. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Insert SIM & battery HTC CONFIDENTIAL .

DOC-00045020 2008/07/14 2008/10/20 14 of 113 REV. No. Doc.Doc. Title Insert SD card HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Charge battery HTC CONFIDENTIAL . .

After the battery has been fully charged. charging is indicated by a solid amber light on the LED indicator. . DOC-00045020 2008/07/14 2008/10/20 15 of 113 REV. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 When your device is turned off. the LED indicator becomes green and a full battery icon( appears on status bar. When your device is turned on. charging is indicated by a solid amber light on the LED indicator as well as a charging icon ( ) on status bar.Doc. No. Home screen ) HTC CONFIDENTIAL . Doc.

Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed. 1. Press Call Button to double confirm hardware reset. To perform a hard reset Warning! Your device will be set back to factory default settings. Press and hold Home + Back Button then press Power Button. DOC-00045020 2008/07/14 2008/10/20 16 of 113 REV. Power off the device. . No. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 To perform a soft reset Press Call + Menu + power button at the same time. HTC CONFIDENTIAL .Doc. 3. Doc. 2.

3.Doc. DOC-00045020 2008/07/14 2008/10/20 17 of 113 REV. Product service flowchart for Dream HTC CONFIDENTIAL . . Doc. No. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 1.

Device Disassembling and Assembling Procedure 2.2. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 2. DOC-00045020 2008/07/14 2008/10/20 18 of 113 REV. Glove & Cleaning Tissue. Philip Screw Driver type T6. Philip Screw Driver type T5. 7. Flat Plastic Stick. . ESD bracelet. Philip Screw Driver #0. Doc. 5. No. Disassembling procedure 2. 1 HTC CONFIDENTIAL . 6. Tweezers.(Suggest to use plastic made) 3. 4.1.2. 2.1 Key parts disassembling procedure 2 3 4 5 6 7 Tools needed for Assembling and Disassembling the device: 1.Doc. Tools list 2.

Slide out the device 2. DOC-00045020 2008/07/14 2008/10/20 19 of 113 REV. Doc. Remove the battery cover from device Remove the battery from device HTC CONFIDENTIAL . No.Doc. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Please wear the ESD Wrist Strap during the work and make sure the strap is firmly around your wrist. . 1.

6*3. DOC-00045020 2008/07/14 2008/10/20 20 of 113 REV.6*4 P/N 72H01059-00M * 1 Torque : 2.5 P/N 72H02325-00M * 4 Torque : 2. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Unfasten 4 screws from housing as red mark.Doc.1kgf-c ㎡ Unfasten 1 screw from housing as blue mark Philip Screw Driver type T6 SCREW P1. Doc.0+-0. No.1kgf-c ㎡ HTC CONFIDENTIAL . Philip Screw Driver type T5 SCREW M1.0+-0. .

No. Separate the housing from device Separate the speaker from housing SPEAKER P/N 36H00693-00M * 1 HTC CONFIDENTIAL . Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 1.Doc. Doc. . DOC-00045020 2008/07/14 2008/10/20 21 of 113 REV. Use plastic stick into the gap and release the hooks 2.

Doc. Remove GPS board from device 2. DOC-00045020 2008/07/14 2008/10/20 22 of 113 REV. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 1.Doc.1kgf-c ㎡ 1. .6+-0. No. Unfasten 2 screws from UMTS board and GPS board UMTS COAXILA CABLE(80mm) P/N 73H00284-00M GPS Coaxial Cable(22mm) P/N 73H00285-00M Philip Screw Driver #0 SCREW T1. Remove UMTS board from device HTC CONFIDENTIAL .9 SCREW P/N 72H02663-00M * 2 Torque : 0.4*2. Unplug UMTS coaxial cable and GPS coaxial cable 2.

Disconnect the daughter board FPC connector 3. No. DOC-00045020 2008/07/14 2008/10/20 23 of 113 REV. . Remove the tape and disconnect Qwerty key FPC 2. Doc.Doc. Unlock the camera connector Move the main board as the direction shows to disconnect the camera FPC Disconnect the hinge FPC and separate main board HTC CONFIDENTIAL . Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 1.

Doc.6*6 P/N 72H02403-00M * 2 Torque : 0.4+-0.Doc. . DOC-00045020 2008/07/14 2008/10/20 24 of 113 REV. No. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Unfasten the screw(s) as location indicated Philip Screw Driver #0 SCREW T1.1kgf-c ㎡ Use the plastic stick to release the UI Cover HTC CONFIDENTIAL .

Doc. No.Doc. . DOC-00045020 2008/07/14 2008/10/20 25 of 113 REV. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Through the gap to release the hooks Use – type screw driver insert the hole Separate the UI Cover HTC CONFIDENTIAL .

6*2 P/N 72H00624-01M * 4 Torque : 1. No. Doc.M1.Doc.BIH. .1kgf-c ㎡ Finish key parts disassembly HTC CONFIDENTIAL . Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Unfasten the screw(s) as location indicated Philip Screw Driver #0 Screw. DOC-00045020 2008/07/14 2008/10/20 26 of 113 REV.hinge.PH.5+-0.

Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 2. Doc.9 SCREW P/N 72H02663-00M * 2 Torque : 0.2 UI module disassembling procedure Unfasten the screws as location indicated Philip Screw Driver #0 SCREW T1. No. DOC-00045020 2008/07/14 2008/10/20 27 of 113 REV.4*2.2.6+-0. .Doc.1kgf-c ㎡ Release the daughter board from hooks HTC CONFIDENTIAL .

4*2.1kgf-c ㎡ Remove the Trackball switch HTC CONFIDENTIAL . No.65 SCREW P/N 72H002404-00M Torque : 0. Doc.5+-0. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Release the FPC and disassembly the daughter board from UI module Unfasten the screws as location indicated Philip Screw Driver #0 SCREW T1.Doc. . DOC-00045020 2008/07/14 2008/10/20 28 of 113 REV.

.Doc. Doc. DOC-00045020 2008/07/14 2008/10/20 29 of 113 REV. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Release the AP dome with UI cover and SD cover Remove the App keycap Finish UI module disassembly HTC CONFIDENTIAL . No.

No. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 2.3 LCM disassembling procedure Unfasten the screws as location indicated Philip Screw Driver #0 SCREW M1.6-0. Doc. .Doc.35*4.2.8 P/N 72H02873-00M (Black) * 2 Or 72H02873-01M (White) * 2 Torque : 1.1kgf-c ㎡ Unfasten the screws as location indicated Philip Screw Driver #0 HTC CONFIDENTIAL .5+-0. DOC-00045020 2008/07/14 2008/10/20 30 of 113 REV.

1kgf-c ㎡ Use the plastic stick to slide through the gap to separate the hinge with bezel Remove the hinge Remove the display FPC Chassis HTC CONFIDENTIAL . No. Doc. DOC-00045020 2008/07/14 2008/10/20 31 of 113 REV. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 SCREW T1.Doc.65 P/N 72H00740-00M(White) * 2 Or 72H00740-01M(Black) * 2 Torque : 1.4*2. .5+-0.

. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Disconnect the hinge FPC Disconnect the display FPC Remove the receiver HTC CONFIDENTIAL . Doc. No.Doc. DOC-00045020 2008/07/14 2008/10/20 32 of 113 REV.

No.Doc. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Disconnect Touch Panel FPC Remove the LCD Remove the rubber as location indicated HTC CONFIDENTIAL . Doc. DOC-00045020 2008/07/14 2008/10/20 33 of 113 REV. .

Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Remove the Touch Panel Separate Touch Panel and bezel Remove the LED Lens from bezel HTC CONFIDENTIAL . .Doc. DOC-00045020 2008/07/14 2008/10/20 34 of 113 REV. Doc. No.

No. . DOC-00045020 2008/07/14 2008/10/20 35 of 113 REV. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Finish LCM disassembly HTC CONFIDENTIAL . Doc.Doc.

No.2.Doc. DOC-00045020 2008/07/14 2008/10/20 36 of 113 REV.4 Keyboard module disassembling procedure Remove the Regulation label Remove the camera Unfasten the screws as location indicated Philip Screw Driver #0 HTC CONFIDENTIAL . Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 2. Doc. .

1KGF-C ㎡ Separate the Qwerty FPC with C cover Replace FPC dome if FPC dome defect Finish keyboard module disassembly HTC CONFIDENTIAL . Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 SCREW T1.6+-0.4*2. No.9 SCREW P/N 72H02663-00M * 2 TORQUE : 0.Doc. . DOC-00045020 2008/07/14 2008/10/20 37 of 113 REV. Doc.

3. DOC-00045020 2008/07/14 2008/10/20 38 of 113 REV. No.3. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 2. Assembling procedure 2. Doc.Doc. .1 Keyboard module assembling procedure Please wear the ESD Wrist Strap during the work and make sure the strap is firmly around your wrist Put the Qwerty keypad on the C cover Combine the Qwerty keypad FPC with C cover HTC CONFIDENTIAL .

6+-0. DOC-00045020 2008/07/14 2008/10/20 39 of 113 REV. . Doc.4*2.Doc.9 SCREW P/N 72H02663-00M * 2 TORQUE : 0. No. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Fasten the screw(s) as location indicated Philip Screw Driver #0 SCREW T1.1KGF-C ㎡ Finish keyboard module assembly HTC CONFIDENTIAL .

Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 2. A cover Combine the Touch Panel with bezel.Doc.2 LCM assembling procedure Attach the LED Lens to the bezel. . DOC-00045020 2008/07/14 2008/10/20 40 of 113 REV.3. A cover to fix the Touch Panel HTC CONFIDENTIAL . No. A Cover Attach the rubbers to Bezel. Doc.

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Dream Service Manual

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Combine the LCD with Bezel, A cover

Attach the receiver to the Bezel, A cover

Paste the gasket around the FPC cable Gasket 72H02996-01M

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Connect the Touch panel FPC connector

Paste the gasket on the LCD

Connect LCM FPC with display FPC

HTC CONFIDENTIAL

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Dream Service Manual

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Connect the hinge FPC with display FPC

Combine the LCD bracket with Bezel, A cover

Combine the Hinge chassis with LCD Chassis

HTC CONFIDENTIAL

. DOC-00045020 2008/07/14 2008/10/20 44 of 113 REV. Doc.Doc. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Put the hinge FPC in the bezel Paste the tape on hinge FPC The hinge FPC is recyclable parts after reassembly Adhesive-double tape P/N: 76H02553-00M HTC CONFIDENTIAL . No.

.Doc. Doc. No. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Remove the scrap tape of hinge FPC Stick the tape of hinge FPC to hinge Assembly hinge and bezel HTC CONFIDENTIAL . DOC-00045020 2008/07/14 2008/10/20 45 of 113 REV.

6-0. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Fasten the screws as location indicated Philip Screw Driver #0 SCREW M1.35*4.Doc. .8 P/N 72H02873-00M (Black) * 2 Or 72H02873-01M (White) * 2 Torque : 1. Doc. DOC-00045020 2008/07/14 2008/10/20 46 of 113 REV.1kgf-c ㎡ Fasten the screws as location indicated Philip Screw Driver #0 HTC CONFIDENTIAL .5+-0. No.

.5+-0.Doc.65 P/N 72H00740-00M(White) * 2 Or 72H00740-01M(Black) * 2 Torque : 1. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 SCREW T1. DOC-00045020 2008/07/14 2008/10/20 47 of 113 REV.4*2. No. Doc.1kgf-c ㎡ Finish LCM assembly HTC CONFIDENTIAL .

Doc. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 2.3. Doc.3 UI module assembling procedure Put the App Keypad on the UI Cover Install the AP Dome FPC Install the Trackball Switch HTC CONFIDENTIAL . DOC-00045020 2008/07/14 2008/10/20 48 of 113 REV. . No.

.4*2.1kgf-c ㎡ Install the rubber on the Microphone Attach one tape on daughter board HTC CONFIDENTIAL . Doc.5+-0. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Fasten the screws as location indicated Philip Screw Driver #0 SCREW T1. DOC-00045020 2008/07/14 2008/10/20 49 of 113 REV.Doc.65 SCREW P/N 72H002404-00M Torque : 0. No.

Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Tape P/N76H02529-00M * 1 Connect the AP Dome FPC with the daughter board Install the SD cover Fasten the screws as location indicated Philip Screw Driver #0 HTC CONFIDENTIAL . No. Doc.Doc. . DOC-00045020 2008/07/14 2008/10/20 50 of 113 REV.

No.4*2. Doc. . DOC-00045020 2008/07/14 2008/10/20 51 of 113 REV.6+-0.Doc. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 SCREW T1.9 SCREW P/N 72H02663-00M * 2 Torque : 0.1kgf-c ㎡ Finish UI module assembly HTC CONFIDENTIAL .

Doc.6*2 P/N 72H00624-01M * 4 Torque : 1. DOC-00045020 2008/07/14 2008/10/20 52 of 113 REV.5+-0.1kgf-c ㎡ HTC CONFIDENTIAL .4 Module assembling procedure Pass the hinge FPC through the hole on the C cover Fasten the Screws as the location indicated Philip Screw Driver #0 Screw.hinge.M1. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 2. . No.3.BIH.PH.Doc.

Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Combine the UI module FPC with C cover Assembly UI cover through hinge track Fasten the Screw(s) as the location indicated Philip Screw Driver #0 HTC CONFIDENTIAL . DOC-00045020 2008/07/14 2008/10/20 53 of 113 REV. . No. Doc.Doc.

Doc.6*6 P/N 72H02403-00M * 2 Torque : 0. .Doc. No.1kgf-c ㎡ Put the rubber on the device Connect the Camera FPC with main board and attach 1 tape to the connector Tape P/N76H02529-00M * 1 HTC CONFIDENTIAL . DOC-00045020 2008/07/14 2008/10/20 54 of 113 REV.4+-0. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 SCREW T1.

DOC-00045020 2008/07/14 2008/10/20 55 of 113 REV. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Connect the hinge FPC with main board Paste gaskets on the hinge FPC Gaskets P/N 72H02481-00M * 2 HTC CONFIDENTIAL . Doc. No.Doc. .

DOC-00045020 2008/07/14 2008/10/20 56 of 113 REV. No. . Connect the Qwerty Keypad FPC with main board 2.Connect the daughter board FPC with main board Connect the cable with UMTS board Connect the cable with main board HTC CONFIDENTIAL . Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Assembly main board with C cover 1.Doc. Doc.

Doc. No. . Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Put the cable into the hooks and Attach 2 tapes to the connector Tape P/N76H02529-00M * 2 Connect the cable with GPS board HTC CONFIDENTIAL . Doc. DOC-00045020 2008/07/14 2008/10/20 57 of 113 REV.

6+-0. . Doc.Doc. DOC-00045020 2008/07/14 2008/10/20 58 of 113 REV. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Connect the cable with main board Fasten the Screw(s) as the location indicated Philip Screw Driver #0 SCREW T1.4*2. No.9 SCREW P/N 72H02663-00M * 2 Torque : 0.1kgf-c ㎡ Attach adhesive-double tape on camera FPC Type P/N76H02523-00M * 1 HTC CONFIDENTIAL .

. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Attach the Camera FPC to C cover Attach the Mylar regulation label Install the USB IO cover and attach the speaker to the housing.Doc. DOC-00045020 2008/07/14 2008/10/20 59 of 113 REV. D cover HTC CONFIDENTIAL . No. Doc.

No. Doc.6*3. Philip Screw Driver type T5 SCREW M1. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Combine the housing with C cover Fasten 4 screws from housing as red mark.5 P/N 72H02325-00M * 4 Torque : 2.0+-0. DOC-00045020 2008/07/14 2008/10/20 60 of 113 REV.Doc. .1kgf-c ㎡ HTC CONFIDENTIAL .

1kgf-c ㎡ Install the Battery Install the battery cover HTC CONFIDENTIAL . .Doc.6*4 P/N 72H01059-00M * 1 Torque : 2. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Fasten 1 screw from housing as blue mark Philip Screw Driver type T6 SCREW P1. Doc. DOC-00045020 2008/07/14 2008/10/20 61 of 113 REV. No.0+-0.

Doc. Doc. DOC-00045020 2008/07/14 2008/10/20 62 of 113 REV. No. . Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Power on the device Finish assembly HTC CONFIDENTIAL .

Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 3.NBH. Select file system and format the SD card to FAT32 mode.htc. IV. Copy image file XXX. HTC CONFIDENTIAL .1. Download ROM image from SDO.Doc. No. Doc.nbh to the SD card and rename to DREAIMG. http://htcscm10. DOC-00045020 2008/07/14 2008/10/20 63 of 113 REV. . Rom Image upgrade thru SD card Download ROM Image from SDO I.tw/SDO II. Format SD card and copy image file to SD card III. ROM Re-flash Procedure 3. Un-zip the image file.com.

[Note]: This process will takes 5 mins. No. VII.1 Issued Date Revised Date Page A04 V. IX. Doc. After finish. DOC-00045020 2008/07/14 2008/10/20 64 of 113 REV. Press Power button to start upgrade procedure.2 VIII. HTC CONFIDENTIAL .Doc. Title HTC Corporation Dream Service Manual SD Upgrade . . Turn the device power off and insert Diagnostic SD card. and press Power button to entry Boot loader mode. VI. please don’t power off the device. SD Upgrade . Hold Camera button. Reading source code from SD card. perform the soft reset to reboot.

etc…) Remark RAM memory test. End(Power).L. DIAGNOSTIC PROGRAM 4. Vibrator. Volume down. QWRERTY Key test Red. 9 SD Card Test SD door test. UI. No. DOC-00045020 2008/07/14 2008/10/20 65 of 113 REV. Up. Key Led Back light test Level (0/1/2/3/4) Touch panel test 8 Vibrator Test Vibrator on test. B.Doc. Receiver audio test Run-in Test 1 1 Hour 1 Hour Run-in Test 2 2 Hours 2 Hours Run-in Test 3 4 Hours 4 Hours Run-in Test 4 8 Hours 8 Hours Run-in Test Format Storage Device Info Check WLAN calibration status Check SKU ID Calibration Test (Perform WLAN calibration) Diagnostic Option Option Option Option HTC CONFIDENTIAL . SD card Read/Write test. Color bar/R/G/B/Black/White/Gray pattern. Action. Blue. Display. Capture. Menu. Volume up. List of Diagnostic / Android Test Items Mode No Item Function Test 1 2 3 4 5 6 7 Auto SDRAM Test Display Test Button Test LED Test Back Light Test Touch Test Description Auto Regular Tests (SD card. Left. Doc.1. Home. 10 Sliding Test Sliding Test 11 ROM Checksum ROM checksum 12 SIM Test SIM card test 13 G-sensor calibration G-sensor calibration 14 Audio Test Headset. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 4. Return. Send. Right. Down. . Green.

DOC-00045020 2008/07/14 2008/10/20 66 of 113 REV.Doc. 1 USB Test 2 Camera Test 3 Bluetooth Test 4 GPS Test 5 WLAN Test 6 Speaker Test USB link test Camera test Bluetooth test GPS test WLAN test Speaker test HTC CONFIDENTIAL Android . Doc. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Compass Test Battery Test (1H) Battery info. . No.

Doc. III. . then press Power button to enter Diagnostic mode. DOC-00045020 2008/07/14 2008/10/20 67 of 113 REV. please follow the system instruction to do the test. HTC CONFIDENTIAL . Using the Vol_up or Vol_down button to select the test item. No. (Also you can press the hot key 0 ~ I to perform the test item) IV. Diagnostic Main Menu/Function Test Menu I. II. Press the Action key to start the Auto test. II. Select item “Function Test” to find the Function test menu. Title Test Procedure HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 How to select test item: Using Vol_ "Up" or "Down" to select the test items How to execute the test program: Press “Action” button to start each of test items. It will perform the regular tests.Doc. Turn the device power off and insert Diagnostic SD card. Press and hold Capture button. Auto Test I.

Display Test (Color bar / Red pattern) I.Doc. Press Action key to continue the next test pattern. please check the pattern if any un-uniform color or chromatist. Title HTC Corporation Dream Service Manual SD card Test Issued Date Revised Date Page A04 I. . If success. Press Action key to select Display Test on Function test menu. HTC CONFIDENTIAL . II. Press Action key to select Vibrator Test on Function test menu. Vibrator Test I. DOC-00045020 2008/07/14 2008/10/20 68 of 113 REV. After the test pattern is show up. III. Insert the SD card and follow the system instruction to do the test. No. II. Doc. II. press Action key to next or return to Function test menu. Press Action key to next or return to Function test menu.

Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Display Test (Green / Blue pattern) IV. DOC-00045020 2008/07/14 2008/10/20 69 of 113 REV. . HTC CONFIDENTIAL . Press Action key to continue the next test pattern. Doc. No. Press Action key to continue the next test pattern. Display Test (Gray pattern) VI. Display Test ( Black / White pattern) V.Doc. Press Action key to continue the next test pattern.

HTC CONFIDENTIAL . Blue. Press Action key and follow the instruction on screen to perform the LED inspection test (Green. No. Doc. DOC-00045020 2008/07/14 2008/10/20 70 of 113 REV. . Red. Press Action key to next or return to Function test menu. Title HTC Corporation Dream Service Manual LED Test Issued Date Revised Date Page A04 I. UI LED and Key LED).Doc. II.

Up~ Right. Focus. DOC-00045020 2008/07/14 2008/10/20 71 of 113 REV. Volume down. Back Light Test I. III. Follow the instruction on screen to perform open and close the key pad. Press Action key to select Button Test on Function test menu. Button Test I. Press Action key to switch the LCD backlight level from Level 0. Back. No. Capture and Keyboard test). Press Action key to select Backlight Test on Function test menu. Doc. The screen will go to the next test or return to Function test menu. Send. Menu.Doc. II. Action. Follow the instruction on screen to perform the Button/Key test (Volume up. HTC CONFIDENTIAL . Home. End. . Level 2. The screen will go to the next test or return to Function test menu. III. Level 1. II. Press Action key to select Sliding Test on Function test menu. Level3. III. Level 4. II. The screen will go to the next test or return to Function test menu. Title HTC Corporation Dream Service Manual Sliding Test Issued Date Revised Date Page A04 I.

please go to the Calibration Test. if WLAN ID error. Select Check WLAN Cal. Press “B” key or select Headset Audio Test on Function test menu. HTC CONFIDENTIAL . II. Press “C” key or select Receiver Audio Test on Function test menu. Check the WLAN ID status. on the menu. No. . You can hear the sound output from the receiver. IV. Press the action to exit the test. You can hear the sound output from the headset. Insert the headset and speaking. II. Press the action to exit. Check WLAN Calibration I. Doc. DOC-00045020 2008/07/14 2008/10/20 72 of 113 REV. III. III.Doc. Press the action to exit the test. III. Title HTC Corporation Dream Service Manual Headset Audio Test Issued Date Revised Date Page A04 I. II. Receiver Audio Test I.

htc. Title HTC Corporation Dream Service Manual Calibration Test Issued Date Revised Date Page A04 I.com. Un-zip the file to C:\SFC. The chip date will be updated and upload to SDO by week. Doc. the device should go to the WLAN calibration process. Execute the “ASP calibration station” program in the computer. Download calibration program and data from SDO http://htcscm10. No. Please download them from SDO once per week. . IV. After replace M/B or daughter board.Doc.tw/SDO III. DOC-00045020 2008/07/14 2008/10/20 73 of 113 REV. HTC CONFIDENTIAL . II. Note: Don’t un-zip the data to third layer.

DOC-00045020 2008/07/14 2008/10/20 74 of 113 REV. Doc. The program will automatically run and exit when finish the process. Select Calibration Test on the menu and start the calibration. . VII. it means can not found the chip data in the SFC folder. No. Connect the device and computer via USB cable. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 V. please download all data from SDO or replace new daughter board if the problem still. HTC CONFIDENTIAL . VI. Please re-execute the process when getting any error. Note: If the display show “Get SFC data error”.Doc.

. Insert the 3G SIM card. DOC-00045020 2008/07/14 2008/10/20 75 of 113 REV.Google account HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Sign in I. HTC CONFIDENTIAL . II. No. Signing in the Google account and enter to the system. Title Android Test Test Requirement: . III. Follow the test item of the service manual to perform the function test. Doc.Doc.3G SIM card .

DOC-00045020 2008/07/14 2008/10/20 76 of 113 REV. Press Menu button. No. . Select Wireless controls. Once the other Bluetooth device shows “connected” status. (1). Doc. Tap 'Delete' icon on the preview screen. III. Insert USB cable and connect device to computer then you can view and manage the SD card storage from your computer. Make sure the device will present and enter the preview display. Check camera pre-view and image quality. IV. III. Camera Test I. V. (3). and then select the Bluetooth check box to turn on Bluetooth services. select it. you can start using it to make and receive phone calls. II. Photo Test: Bluetooth Test (BT headset) I. Tap the icon “Settings”. (2).Doc. Title HTC Corporation Dream Service Manual USB Test Issued Date Revised Date Page A04 I. Tap the application tab and press Camera icon to turn on the Camera. HTC CONFIDENTIAL . II. IV. Press Capture key again. Press Capture key. To pair with a device in the list. Select to use your memory card as USB mass storage when your phone is connected to your computer (selected by default or press Menu>Settings>SD card & phone storage>Use for USB storage) II.

The screen should appear your location on the map. III.Doc. Note: The device should test at you can view of sky area or within connection extension antenna area. . Tap the application tab and press the Maps icon to enter to the Google Map. Title HTC Corporation Dream Service Manual GPS Test Issued Date Revised Date Page A04 I. IV. Select “Security & location”. V. II. Doc. Press Menu button and select “My Location”. VI. HTC CONFIDENTIAL . No. Select My Location settings to “GPS satellites”. DOC-00045020 2008/07/14 2008/10/20 77 of 113 REV. Press Menu button and tap the icon “Settings”.

Speaker Test I.Doc. Select and play a ringtone then check the sound quality from the speaker. .) And you can see the icon appear on the status bar when Wi-Fi service connected. No. (Provide your username or password if required.Select it from the network list. IV. V. Press Menu button and tap the icon “Settings”. HTC CONFIDENTIAL . III. Make sure the device can access to the internet via Wi-Fi network. II. View and scan for available network. II. Select “Wireless controls” > select the “Mobile networks” > select “USE only 2G networks” check box. Select “Wireless controls” > select the “Wi-Fi” check box to turn on Wi-Fi services and open the “Wi-Fi settings” screen. III. Press Menu button and tap the icon “Settings”. Title HTC Corporation Dream Service Manual WLAN Test Issued Date Revised Date Page A04 I. DOC-00045020 2008/07/14 2008/10/20 78 of 113 REV. Doc. VI. Select “Sound & display” > select the “Phone ringtone”. Connect to a network .

Before shipping you should erase all test data on the phone. HTC CONFIDENTIAL . No. . Doc. Erase all test data I. Press Menu button and tap the icon “Settings”. II. Press Call Button to dial for performs the RF test. Press and hold Home + Back Button then press Power Button. III. IV. Also you can test by mobile tester. Also you can perform the hard reset when the device is power off. Select “SD card & phone storage” > Press the “Factory data reset” and press the “Reset phone” button. DOC-00045020 2008/07/14 2008/10/20 79 of 113 REV.Doc. V. Title HTC Corporation Dream Service Manual RF Test Issued Date Revised Date Page A04 I. II.

Doc.CABLE .Doc. Main board leakage current Test Procedure This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board. Four colors cables Cable A: Red Cable B: Yellow Cable C: Green Cable D: Black HTC CONFIDENTIAL .Battery JIG Equipment list 1. No.Control box 2. Requirement: .Current series JIG . . Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 5. Power measurement test 5.Power Supply . DOC-00045020 2008/07/14 2008/10/20 80 of 113 REV.Micro-current Meter .1.

F (3 pins-Long for Dream) Equipment set up Connect control box and jig through 4 colors cable Set up each button by row A~D according to product specification Following is an example for Dream It means.B=8.D=0 (X=Don’t care.C=X. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 3. the Dream battery only 3 pins) HTC CONFIDENTIAL .Doc. DOC-00045020 2008/07/14 2008/10/20 81 of 113 REV. No. Doc. . press button A=1. Test Jig Jig .

Doc. . DOC-00045020 2008/07/14 2008/10/20 82 of 113 REV. Doc. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Install the jig to device Start testing Turn on control box power button Press power button to turn on the Device HTC CONFIDENTIAL . No.

HTC CONFIDENTIAL . If out of the criteria. Sleep current test Power off the device and measure the sleep mode current. . The sleep current value must under 3mA. No. DOC-00045020 2008/07/14 2008/10/20 83 of 113 REV. If out of the criteria. it means the devices is fail and please replace M/B or daughter board for repair. Set the brightness to minimum(Press MENU>Settings>Sound & display>Brightness) Measure the idle mode current. 2. Doc.Doc. Set the device to airplane mode. it means the devices is fail and please replace M/B or daughter board for repair. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Idle current test 1. The idle current value must under 180mA.

III. Battery Test Procedure Battery Test I. HTC CONFIDENTIAL . Measurement parameter Measurement mode Flight Mode (Idle mode) POWER OFF ( Sleeping mode) Measured Current Under 180 mA Over 180 mA Under 3 mA Over 3 mA REMARK Device is good Fail. Turn the device power off and insert Diagnostic SD card. it means M/B or Daughter board is failed. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Conclusion: If current consumption is passed at both of flight and power off mode. MB or daughter board need to be further repaired Device is good Fail. please replace M/B or daughter board for repair. DOC-00045020 2008/07/14 2008/10/20 84 of 113 REV. No. then press Power button to enter Diagnostic mode.Doc. Press and hold Capture button. Doc. If there is any item FAILED at flight or power off mode. Select item “Battery Info” to check the battery capacity. MB or daughter board need to be further repaired 5. it means the device is GOOD. II.2. .

check the test result. If the capacity is under 70%. please perform the “Battery Test”. No.Doc. VI. please replace a new battery. If the battery has been fully charged. DOC-00045020 2008/07/14 2008/10/20 85 of 113 REV. After one hour. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 IV. . Doc. HTC CONFIDENTIAL . V.

Classes definition of inspective area Class A area => The front side of main unit involve all buttons and LED lens except LCD. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 6. Description D: Diameter / L: Length / W: Width / N: Number of defects/ S: Distance from dot to dot Inspecting distance: 30 ± 5cm / Mechanical inspection angle:90 degrees / LCM inspection angle:90±15 degrees / Inspection time: 5 secs per surface. Doc.Doc. Cosmetic Inspection Criteria 6. the class D area indicates the inner part which can’t be seen while a user operations Photo of inspection areas IT IS GENERIC COSMETIC INSPECTION CRITERIA FOR ALL PRODUCTS IF THERE HAVE ANY CONFLICT WITH THESE GENERIC CRITERIONS. PLEASE FOLLOW THE PRODUCT INSPECTION CRITERIA RESPECTIVELY. Class B area => Qwerty key of main unit Class C area => 5 sides and back views of main unit. . (Except Front view of main unit) Class D area => Apart from the previous 2 areas. DOC-00045020 2008/07/14 2008/10/20 86 of 113 REV. No.1. Ambient illumination is to be 500-1100 lux HTC CONFIDENTIAL .

Gap between all generic ME parts Can’t stuck up or no click feeling. Level Minor Minor Minor Minor Minor Minor Minor 2 adjacent 0 3 or more 0 adjacent Total Number ≦ 2. No. Display inspection Inspection Defects Single Bright Dots Accept Level Red+ Green+ Blue ≦ 3. d. Inspection should be performed under the condition that LCD screen could reflect the mirror image of lamp. S > 5mm. S > 5mm. Ambient illumination is to be 500-1000 Lux (Incandescent lamp) c. 2. . Objects or Lint on power off status The black edge around display area must Minor be detected by front view.4 mm HTC CONFIDENTIAL .3 < L ≦ 3. The criteria of Newton ring’s tinges and measure of area must follow up the worst-case sample. Gap between all generic ME parts < 0. N ≦ 4 Fish eye on film 0. Main unit inspection GAP INSPECTIONS Description Accept Criteria 1. Electrical Characteristic Dark Dots Single 2 adjacent 0 Defects Dark or Bright lines 0 All Allowable Dots Defects Total Number ≦ 3. Minor Minor Minor Minor Minor Minor 0. Gap between each key and ME parts.1 < D ≦ 0.03 < W ≦ 0. The area of Newton ring is smaller than 10 * 10 square mm.03 < W ≦ 0. S > 5mm. DOC-00045020 2008/07/14 2008/10/20 87 of 113 REV. e. Shift and tilt of screen viewed area Scratch Foreign Scratch.1 (mm) Lint (linear foreign objects) 0. It couldn’t allow stuck up at pressing process.2.0 (mm) N≦5 Spots 0. Inspection distance: 30cm / Inspection time: 5 sec b.1 (mm) L ≦ 5 (mm).4 (mm). N ≦ 4 Breakage on film surface Not acceptable Total acceptable defect quantity ≦ 10 6.3 (mm). Doc. N ≦ 2 (mm) 0. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 The inspection condition of Newton ring: a.1 < D ≦ 0.Doc.

25mm.N≦3 Bright mark Description Class A Class B Accept Criteria L≦2.25mm . S≧5mm Contamination dot/Granule dot/Cave granule Accept Criteria D≦0. 2.N≦3 0. Others.N≦3 L≦3.2mm . No.5 mm Others.4mm .00mm .N≦3. OTHERS Step between mating parts.N≦4.S ≧15 mm (Ignored if D D≦ 0.9mm . refer to production release spec (Step) < 0. S≧10mm Exposure of substrate do not accept Scratch : L≦7mm . .3 mm Others.65≦diameter≦1.N≦2.25mm) D<0.65mm . Doc. Title 3. DOC-00045020 2008/07/14 2008/10/20 88 of 113 REV. 4.W≦0.15mm) D≦0.5mm. refer to production release spec Scratch Description Class A Class B Class C Accept Criteria Exposure of substrate do not accept Scratch : L≦4mm .W≦0.W≦0.25mm.N≦4.N≦4 MI MI MI MI MI MI MI MI MI MI MI Description Class A Class B Class C HTC CONFIDENTIAL .S ≧10 mm Burr Description Burr.5mm . refer to production release spec Gap between B、C parts<0.6mm .S ≧15 mm (Ignored if D D≦ 0. Accept Criteria Don’t accept hand scrape Imprint mark Description Class A Class B Accept Criteria 0. refer to production release spec STEP INSPECTIONS Description Accept Criteria 1.W≦0.0mm.25≦diameter≦0.W≦0.Doc. S≧10mm Label area don’t care Exposure of substrate do not accept Scratch : L≦10mm . HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 Gap between B、C parts of sliding cover phone Others.N≦2.N≦5.

No. W≦0.N≦5 Lint MI Description Class A Class B Class C Accept Criteria L≦3mm . S ≧5 mm L≦5mm .3mm .0mm.2mm . Doc. DOC-00045020 2008/07/14 2008/10/20 89 of 113 REV.N≦3 MI MI MI HTC CONFIDENTIAL . W≦0.N≦3. .3 mm . Title Class C HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 L≦3.Doc. W≦0.N≦2.W≦0.3mm. S ≧5 mm L≦10mm .

(5) Replace Touch Panel if necessary (6) Replace Main Board if necessary.Doc. (6) Check all connectors including LCD FPC to Main Board. (7) Replace Daughter Board if necessary.2]. HTC CONFIDENTIAL . Doc. 2.Touch Panel Does Not Respond to Screen Tap (1) Check the connection of LCD FPC cable whether is properly connected. verify the defective part again whether the symptom could be duplicated with another unit. (2) Dismantle the unit. (3) Try with another Main Board or Front Bezel. (5) Try to start boot-loader mode [refer to section 4. (3) Try with another Touch Panel. . No. (4) Replace another battery pack. (2) Try to cold boot the unit then perform screen tap again. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 7. (7) Once the defective part has been identified. 3.Buttons Do Not Respond (1) Try to cold boot the unit then tries again. Re-flash ROM if boot loader mode is enabled. (9) Once the defective part has been identified. Generic Troubleshooting 1.Main Unit Does Not Respond to Power Button (1) Connect the AC adapter. (3) Check the Power Button whether it’s damaged. (4) Replace Main Board or Front Bezel if necessary. (4) Try with another Main Board. (8) Replace Main Board if necessary. verify the defective part again whether the symptom could be duplicated with another unit. (5) Once the defective part has been identified. check the status of switches on the Main Board and the plastic parts of the Button not responding. maybe the battery pack is exhaust and wait few minutes for battery recharging. (2) Check if battery installed well. verify the defective part again whether the symptom could be duplicated with another unit. DOC-00045020 2008/07/14 2008/10/20 90 of 113 REV.

(2) Try to cold boot the unit then tries again. (5) Try with another Main Board. (4) Try with another LCD. (5) Replace LCD if necessary (6) Replace Main Board if necessary. verify it again with the defective part whether the symptom could be duplicated. (4) Try with another Daughter Board. (6) Replace LCD if necessary (7) Replace Main Board if necessary. (3) Try to re-flash the ROM code.Doc. (8) Once the defective part has been identified. verify it again with the defective part whether the symptom could be duplicated. DOC-00045020 2008/07/14 2008/10/20 91 of 113 REV. 5.Back Light Does Not Turn ON/OFF (1) Check the connection of LCD FPC whether is properly connected. (2) Try to re-flash the ROM code. (3) Try with another LCD. (5) Try with another Main Board. (2) Try to re-flash the ROM code. Doc. . No. (7) Once the defective part has been identified. HTC CONFIDENTIAL . (3) Try with another CF/SD Card. verify it again with the defective part whether the symptom could be duplicated. 6.CF/SD Card cannot be used (1) Check whether CF/SD Card is fully inserted to the slot until you hear a click. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 4.Unusual Vertical / Horizontal lines or partial display (1) Check the connection of LCD FPC whether is properly connected. (7) Replace Main Board if necessary. (8) Once the defective part has been identified. (6) Replace Daughter Board if necessary. (4) Try with another Main Board.

(3) Dismantle the unit and check the appearance of Battery Pack. No. DOC-00045020 2008/07/14 2008/10/20 92 of 113 REV. (3) Try to re-flash the ROM code. verify it again with the defective part whether the symptom could be duplicated. (4) Try with another Battery Pack or Replace Battery Pack if necessary (5) Try with another Main Board or Replace Main Board if necessary. (2) Check whether the condition of Battery Charging status is correct. Charge should be done no more than 4 hours. (4) Try with another Battery Pack or Replace Battery Pack if necessary (5) Try with another Main Board or Replace Main Board if necessary. Doc.Doc. (6) Once the defective part has been identified. it is possible caused by user connect cradle to computer. 10.No Sound from Speaker or Distorted sound (1) Check “Sound & Notifications” Settings in the unit for Sound Enabling. (5) Replace Main Board if necessary. verify it again with the defective part whether the symptom could be duplicated. 8.Battery discharges quickly even after fully charged (1) Make sure the Battery Pack takes fully charge with AC Adapter. . verify it again with the defective part whether the symptom could be duplicated. (4) Check the external appearance of the connector on the unit whether it is physically damaged. customer’s cable might be damaged. (6) Once the defective part has been identified. (2) Check whether the condition of Battery Charging status is correct. HTC CONFIDENTIAL . (3) Dismantle the unit and check the appearance of Battery Pack. (2) Check Use for USB storage is enable (Menu>Setting>Data>SD card & device storage). Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 7.PC Connection not possible (1) If test result is NFF. (3) Check whether it connects with other cables or cradle. 9.Battery Pack does not recharge (1) Make sure the Battery Pack takes fully charge with AC Adapter. (6) Once the defective part has been identified. (2) Make sure it’s not MUTED.

. (6) Replace Main Board if necessary. 12.Wireless connection (WLAN/BT) not functioning (1) Make sure the wireless environment is OK before connecting to WLAN. 11.No Recorded Sound or Distorted sound (1) Check “Sound & Notifications” Settings in the unit for Sound Enabling. (8) Once the defective part has been identified. (4) Dismantle and Check whether the Microphone is properly installed. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 (4) Clean up the speaker connection side on MB if there is any contamination. (7) Once the defective part has been identified. verify the defective part again whether the symptom could be duplicated with another unit. verify the defective part again whether the symptom could be duplicated with another unit. (2) Make sure the wireless connection setting has properly set. Doc. (5) Try with another main board if necessary (6) Once the defective part has been identified. (4) Try to re-flash the ROM code. verify it again with the defective part whether the symptom could be duplicated. (3) Try to re-flash the ROM code. (5) Replace Microphone if necessary.Doc. (7) Replace Main Board if necessary. (3) Make a life connection with Internet or another device. HTC CONFIDENTIAL . DOC-00045020 2008/07/14 2008/10/20 93 of 113 REV. (2) Make sure it’s not MUTED. No. (5) Dismantle and Check whether the Speaker is properly installed (Orientation) (6) Replace Speaker if necessary.

0 X 15.Doc.0mm HTC CONFIDENTIAL . No. Generic Labeling Plan Main unit 8.04 X 55. DOC-00045020 2008/07/14 2008/10/20 94 of 113 REV. Doc.9mm 77H00470-01M (barcode label) 23. . Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 8.1 Agency label-DREA100 HTC P/N: 77H00612-00M (regulation label) 38.

2 Agency label-DREA110 HTC P/N: 77H00612-01M (regulation label) 38. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 8.0mm HTC CONFIDENTIAL . Doc.Doc. DOC-00045020 2008/07/14 2008/10/20 95 of 113 REV.0 X 15. .9mm 77H00470-01M (barcode label) 23. No.04 X 55.

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Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 NOTE: THE PHOTO OF SPL IS GENERIC AND ONLY FOR REFERENCE. No. THE COLOR AND APPEARANCE MAY BE DIFFERENT FROM THE SHIPPED PARTS. AS FOR PICTURE.Doc. IF YOU WANT TO APPLY THOSE PARTS. THE TABLE IS FOR YOUR REFERENCE. DOC-00045020 2008/07/14 2008/10/20 99 of 113 REV. YOU CAN DO THE REFURBISHMENT ONLY WHEN YOUR SERVICE MODEL IS ALLOWED TO DO THE REFURBISHMENT. Doc. PLEASE REFER TO THE TABLE AS BELOW. PLEASE CONTACT YOUR SERVICE ACCOUNT MANAGER FOR MORE INFORMATION. . FOR REFURBISHMENT PARTS. HTC CONFIDENTIAL .

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Checking the polarity of CON7、CON8. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 9.Doc. B. set the temperature between 350°C. Or. The OP must to wear antistatic wrist band . No. Checking the polarity of CON5、CON6、CON7、CON8、CON10. and it can't be reversed. . Doc. and the position can't be shifted. Step 4 After the damaged or defective components have been replaced. C. All the parts of the PCB should be checked if it is missing or not. Step 3 It has to wait the temperature cool down before the damaged components been removed.2. Air Speed 3~5) to remove the components. clear the surroundings for solder and flux residues. DOC-00045020 2008/07/14 2008/10/20 109 of 113 REV. Notice: A. Board Level 2.5 Repairs Basic Repair Instructions for Component Replacement: Step 1 Place the solder-proof tape to cover the surrounding area of the components which being replaced. D. the others components could be gone when the solder-proof tape been taken off.Don't put boards together and avoid hitting them. arning:DO NOT overheat the tape and components to avoid the tape melted and the components damaged Step 2 Use Heater Gun (HAKO850B. HTC CONFIDENTIAL .

Doc. No. . Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 51H40446-XXM PCBA-MAIN BOARD(Side A) SIDE A PHOTO AND COMPONENT LOCATION CON7 SW3 CON6 CON5 HTC CONFIDENTIAL . Doc. DOC-00045020 2008/07/14 2008/10/20 110 of 113 REV.

. DOC-00045020 2008/07/14 2008/10/20 111 of 113 REV. No.Doc. Doc. Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 51H40446-XXM PCBA-MAIN BOARD(Side B) SIDE B PHOTO AND COMPONENT LOCATION PCON1 CON8 PTC1 ME1 CON10 HTC CONFIDENTIAL .

Title HTC Corporation Dream Service Manual Issued Date Revised Date Page A04 10. DOC-00045020 2008/07/14 2008/10/20 112 of 113 REV. RF Antenna Specification HTC CONFIDENTIAL . Doc. No.Doc. .

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