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Handbook for international students
Police, Ambulance, Fire Brigade** Monash Security
OSHC Worldcare ................................................................................................................................................................................. 1800 814 781 (medical, legal and interpreting services) After Hours Emergency Counselling Service Lifeline (Personal/Crisis/Counselling) Centre Against Sexual Assault Gambler’s Help
1300 361 008 131 114
During business hours contact the University counselling services
1800 806 292 1800 156 789
Emergency Translation .................................................................................................................................................................... 1300 655 010 For translation service in an emergency situation Poisons Information Line
Useful numbers during business hours
Monash Community Care .................................................................................................................................................................... 9905 1599 (Monash Community Care is a non emergency service, providing support to those feeling threatened, unsafe or who are worried about the welfare of someone else) Department of Immigration and Citizenship ................................................................................................................................. 131 881 (For matters relating to visas)
** Triple Zero (000) service Dialling 000 is the quickest way to get the right emergency service to help you. It should be used to contact Police, Fire or Ambulance services in life threatening or emergency situations only. Emergency 000 lines should not be used for general medical assistance.
In Australia police protect people and properties, detect and prevent crime and preserve peace for everyone. They are not connected to the military or politics. The police can help you feel safe. In a non-emergency situation you can contact your local police station. www.police.vic.gov.au
Who is this booklet for?
This booklet is designed specifically for international students enrolling at Monash University in Australia. Students commencing at Monash College or the English Language Centre will receive additional information about enrolment dates and orientation. Student advisers at Monash College and the English Language Centre are available to assist you with any matters concerning your commencement of study and ongoing welfare.
Chapter 1 – Before leaving home .......................... 3
Chapter 2 – Getting settled .....12
Arrival checklist ................................................ 12 At the airport ...................................................... 13
Customs and quarantine ........................................ 13 Duty free allowance .................................................. 13 Unaccompanied goods .......................................... 13
Applying for a student visa .......................................4 Student visa conditions ..............................................4 Permission to work ......................................................4 Visas for family members ..........................................4 Visas for students under 18 years of age .........5 Education Services for Overseas Students (ESOS) ...............................................................................5 Your rights ........................................................................5 Your responsibilities .....................................................5
Departing the airport ..................................... 13
Travel times to campuses ...................................... 13 Airport pick-up ............................................................ 13 Other transport options........................................... 14
Contacting your family ................................. 14
Telephones ................................................................... 14 Making international calls ....................................... 15
Health check and medicine ..........................6 Travel arrangements .........................................6
International student identity card .........................6 Booking your flight .......................................................6 Arriving in time for enrolment ..................................6 Booking airport pick-up .............................................6 Arranging preliminary accommodation ...............7 Considering your long-term accommodation options............................................7 Australian currency .....................................................7
Finalising long-term accommodation 15
On-campus accommodation ............................... 15 Off-campus accommodation................................ 16 Further accommodation tips ................................ 18 Insurance....................................................................... 18
Organising your finances............................. 18
Banks .............................................................................. 18 Getting a Tax File Number (TFN) ......................... 19 Paying taxes in Australia ......................................... 19
Accommodation and living expenses ..................7 Other expenses .............................................................8
Overseas student health cover ................ 20
Your OSHC membership card ............................. 20
Transportation ................................................... 20
Public transport: trams, trains and buses ....... 20 Taxi service in Victoria .............................................. 22 Driving in Victoria ....................................................... 22 Bike riding ..................................................................... 22 Finding your way around Melbourne ................. 23
Attending pre-departure briefing ...............8 Travelling with family.........................................8
Child care .........................................................................8 Primary and secondary school ...............................9
Important documents ................................................9 Clothing .............................................................................9 Other items ......................................................................9 What you cannot take into Australia.................. 10
Shopping for food and other items ....... 23
Shopping near campus........................................... 23 Shopping in general.................................................. 23
Students with children .................................. 25
Child care ...................................................................... 25 Child Care Benefit (CCB) ........................................ 25 Kindergarten ................................................................ 25 Playgroups .................................................................... 25 School ............................................................................ 25
Living independently...................................... 10 Pre-enrolment requirements...................... 10
Higher Degree Research Students .................... 11
Working in Australia ....................................... 26
Finding work ................................................................ 26 Your rights ..................................................................... 26
Chapter 3 – Starting uni
Getting started checklist
Chapter 4 – Social and cultural Australia
Introducing Melbourne and Victoria ...... 44 Arts and culture ................................................ 45 Sport in Victoria ................................................ 45 Eating out ............................................................ 45 Personal safety and emergency services in Australia ....................................... 45
Home security ............................................................. 45 Personal safety ........................................................... 45 Transport safety (Taxis, car and road) ............... 46 Fire safety ...................................................................... 46 Water safety ................................................................. 47 Emergency services in Australia .......................... 47
Starting at Monash ......................................... 29
Enrolment ...................................................................... 29 Higher degree research students ....................... 29 Sponsored students ................................................. 29
Orientation .......................................................... 30 Getting adjusted .............................................. 30 Your studies........................................................ 31
Research ....................................................................... 31 Coursework .................................................................. 32 Referencing/plagiarism ............................................ 32 Academic assistance ............................................... 33
Internet .................................................................. 33 Where to get information............................. 34
Ask.monash ................................................................. 34 Campus health and wellbeing hubs .................. 34 For students on exchange ..................................... 34 For sponsored students.......................................... 34 For students receiving foreign financial aid ..... 34 For students with disabilities ................................. 35
Health care in Australia ................................ 47
Public system .............................................................. 47 Private system............................................................. 47 Attending an Australian hospital .......................... 47 General practitioners (GP’s)................................... 47 Public hospital waiting times................................. 48 Pharmacies................................................................... 48 Dental and optical...................................................... 48 Interpreter services.................................................... 49
Religious services ........................................... 35
Places of worship ...................................................... 35 Muslim students ......................................................... 35
Complaints, grievance and appeals procedures
Australian social culture ............................... 49
Social customs ........................................................... 49
Safety and security on-campus .............. 36
Community care program ...................................... 36 Bullying and harassment ........................................ 37
Useful tips and additional information ..... 50
Purchasing/connecting telephones ................... 50 Internet ........................................................................... 51 Australian Post ............................................................ 51 Receiving mail or parcels from home ................ 51 Daylight saving ............................................................ 51 Drinking water ............................................................. 52
Keeping connected with the University ..................................................... 37 Campus maps ................................................... 38
Berwick .......................................................................... 38 Caulfield ......................................................................... 39 Clayton ........................................................................... 40 Gippsland ...................................................................... 41 Parkville .......................................................................... 42 Peninsula ....................................................................... 43
Protecting our environment ....................... 52
Water............................................................................... 52 Energy ............................................................................ 52 Recycling and rubbish ............................................. 52
Chapter 1 – Before leaving home
applied for your Australian student visa? had your medical, optical and dental checkups? booked your flight to arrive in time for enrolment and orientation (at least two weeks before classes start)? organised airport pick-up and received confirmation of your booking? organised your short-term accommodation? lodged your application for on-campus accommodation or homestay (if required)? purchased some Australian currency? considered the cost of living in Australia and written a budget? attended a pre-departure briefing (if one is being conducted in your home country)? organised child care or school for your children? prepared an important documents file? obtained an international driver’s licence or an English translation of your driver’s licence? organised your belongings for packing? familiarised yourself with the Australian Customs and Quarantine information? completed the pre-enrolment requirements? made an appointment with your supervisor if you are a Higher Degree Research student?
My experience moving to Australia was fairly straightforward. I had settled my accommodation and all necessary paperwork before arriving, so my transition to life in Melbourne was rather smooth. I found it very important to develop a good network of friends in Australia in order to have a healthy social life and people to rely on when I needed help. Monash also has an excellent range of student services to assist you with your needs - the staff are very friendly, so don’t be afraid to ask them questions! Melbourne is a wonderful city to live in with a rich arts and cultural scene; there are also many ‘best kept secrets’ to investigate and explore. It might be a daunting prospect living alone overseas, but once you are settled in, it is not hard to have fun and enjoy the lifestyle here!
htm AusAID student visas: www.htm Applying for a student visa Applications and processing of student visas can take months depending on your country of origin.au/students/index. support and general welfare for the duration of your stay in Australia Visas for family members Family members may be included in your application for a student visa and be assessed for visa entry at the same time. Work entitlements for student visa holders: www.au/students/students/working_ while_studying/index.immi.au/fees/pre-arrival. English proficiency and any other requirements Application requirements: www.gov.immi.immi.Visas The Australian Department of Immigration and Citizenship (DIAC) will manage your visa when you arrive in Australia. unless you are enrolled during this period (e.g. All student visa applications are assessed according to: • your country’s assessment level • the education subclass relevant to your application • financial. Diplomatic missions: www.htm Permission to work Although you will have received permission to work automatically with your visa.monash. Your family members will not be allowed to work until you have commenced your course. maintain adequate arrangements for your accommodation.edu.gov. studying a summer or winter unit) You do not need a visa label to be placed in your passport as evidence of your work rights.au/missions • maintain adequate schooling arrangements for your school-age dependents that join you in Australia on a student dependent visa for more than 3 months Student visa conditions: www. they will receive permission to work when the visa is granted.htm Visa online verification: www. Student visa conditions state that you must: • commence your course in Australia before you start working • maintain Overseas Student Health Cover (OSHC) during your stay in Australia • maintain satisfactory course progress • notify your education provider of your residential address in Australia and any change in your residential address within 7 days • remain enrolled in a registered course (unless you are an AusAID/Defence student in which case you must maintain full-time enrolment in your course of study) • if you have not turned 18. Conditions of their working rights vary depending on the type of course you will be studying.au/students/visa-conditionsstudents. Spouses of students 4 . it is important to note: • you cannot begin working until you have commenced your course at Monash • you are permitted to work a maximum of 20 hours per week during the semester • during the vacation there is no limit on the number of hours you are permitted to work. You must declare all family members on your application. If your family members are travelling with you on your student visa. Please ensure you allow enough time for this. You will need to provide evidence that you have enough money to support your dependants in Australia. This will allow them to apply to join you after you have started your course.dfat. health. In your home country.gov. they must undergo a medical examination and hold health insurance. even if they do not plan to travel with you to Australia.html Student visa conditions As the holder of a student visa it is your responsibility to understand and comply with the conditions of your visa as set by the Department of Immigration and Citizenship (DIAC).gov. Amongst other things. Your visa information is held electronically and you can access it at any time using the Visa Entitlement Verification Online (VEVO) system. all matters relating to your student visa are managed by the immigration section of the Australian Diplomatic Mission (the Australian High Commission.immi. Consulate or Embassy).gov.au/e_visa/vevo.
intermit your studies or are fee invalidated) and report you if you breach your visa conditions relating to academic progress. Monash University may disclose personal information about you to relevant government bodies in accordance with the ESOS Act and National Code. before an electronic confirmation of enrolment can be issued. including: • your right to receive current and accurate information about the courses.immi. Monash ESOS information: www. if you complete your course early. All other spouses will only be allowed to work a maximum 20 hours per week throughout the year.htm Monash accommodation and welfare guidelines: www.au/AEI/ESOS Education Services for Overseas Students (ESOS) – ESOS Act 2000 The Australian Government wants international students in Australia to have a safe.dest. As your education provider. support and general welfare arrangements are appropriate Parents can apply for a student guardian visa to accompany you. Make sure you allow sufficient time to make appropriate arrangements.au/students/students/bringing_ family/ Education Services for Overseas Students (ESOS) Act 2000 and the National Code 2007. you will need permission from your parents or your legal custodian to apply for a student visa. You should keep a copy of your written agreement • your right to get the education you paid for.au/students/students/welfarearrange. You must complete and return all of the required documentation relating to your accommodation and welfare arrangements. Visas for family members: www.immi.g. Providers who breach these requirements can have sanctions imposed.edu/international/esos/ ESOS framework: www. you must choose either on-campus accommodation or Homestay.gov. fees. transfer courses. follow your provider’s attendance policy • seek permission from Monash if you wish to transfer to another tertiary institution before you have completed six months of the principal course of study you plan to undertake in Australia The University is obliged to advise the Government if your enrolment status changes (e. Students must comply with the accommodation and welfare arrangements as defined by Monash.gov.monash.undertaking masters by coursework or research or doctorates have unrestricted work permission. Government welfare requirements: www.au/study/international/ under-18/ Your responsibilities As an overseas student on a student visa you must: • satisfy your student visa conditions (see page 4) • comply with the terms of the written agreement with your education provider • if attendance is recorded for your course. Your rights The ESOS framework protects your rights. If you are not staying with a parent or nominated relative. These laws are known as the ESOS Framework and they include the 5 . The ESOS framework includes consumer protection that will allow you to receive a refund or to be placed in another course if your provider is unable to teach your course Visas for students under 18 years of age If you are under 18 years of age. or • you stay with a relative. fees payable and information about refunds of course money. enjoyable and rewarding study experience. Australia’s laws promote quality education and consumer protection for international students. setting out the services to be provided.monash.gov. modes of study and other information before enrolling • your right to sign a written agreement with your provider before or as you pay fees. received in your offer pack. You will not be allowed to study in Australia while you are under 18 years of age unless: • you are accompanied by a parent or legal custodian.aei.edu. or • Monash University provides a written statement saying that your accommodation.
If you do not show up on the expected flight. by arriving late. a A$100 cancellation fee applies. class preparations and preliminary reading. You will receive email confirmation of the booking together with information about meeting the driver. It is important that you keep all medicines in their original prescription bottles. www.monash. tutorials. On your behalf.html Monash College www. Plan to arrive in Australia at least two weeks prior to the commencement of the semester. it can be difficult to book an airline ticket to Australia at the start of semester.au. you must arrive on time to attend the compulsory Introductory Academic Program (IAP) in accordance with your AusAID contract.au Booking airport pick-up We provide a free airport pick-up service to new international students. Due to high demand.isiccard.monash. A Monash representative can meet you at the airport and take you to your place of accommodation.monash. Travel arrangements International student identity card An International Student Identity Card (ISIC) will allow you to access student discounts on flights and other goods and services. unless you purchase additional cover. 6 . Furthermore. Class availability may also be limited and you may not get first preference with your timetable and electives.edu/englishcentre/dates Australian Government sponsored students If you are sponsored by the Australian Government through the Australian Development Scholarships (ADS) and the Australian Leaderships Awards (ALA). See Chapter 2 – Getting settled – Overseas student health cover for further information If you are unable to arrive by the enrolment date. To use this service. it might be useful to have a letter in English (or English translated) from your doctor describing your health care needs. This means that you may need to defer your course to the following semester.edu. You must inform us if you change your flight details or no longer require the service.html Booking your flight We recommend you book your flight early. You will need to declare all drugs and medicines including prescription medications.monash. vitamin and mineral preparation formulas to Customs when you enter Australia.Health check and medicine It is advisable to have medical. International Recruitment Services will seek approval from your faculty for late enrolment and commencement of your course.com. This could have a significant impact on your studies and your results.edu. you MUST email latereg@adm. alternative.edu. Faculties reserve the right to refuse late enrolment or commencement of a course.monash. herbal and traditional medicines.au/study/international/ prepare/airport-reception-form. Without insurance coverage. See Chapter 3 – Starting uni – Orientation for more details If you do not attend the nominated enrolment date you may not be accepted into your course. ORIENTATION IS COMPULSORY. Accompanying family members are welcome to use this service free of charge. If you have any pre-existing medical conditions or are taking medication. Find out the enrolment day for your course: Monash University www. In your application please indicate if you have excess luggage to allow us to organise an appropriately sized vehicle. optical and dental checkups before you leave home as your Overseas Student Health Cover does not include dental and optical insurance. you must submit an online request at least three working days before your arrival.edu/monashcollege/dates/australia English Language Courses www. dental or optical costs can be quite high. Bookings: www. you may miss essential academic activities including lectures. Arriving in time for enrolment It is extremely important that you attend enrolment and orientation. You might like to bring spare glasses or contact lenses with you.au/study/international/ prepare/registration.
Oakleigh. Considering your long-term accommodation options There are a number of long-term accommodation options for you to investigate prior to arrival in Australia. Carnegie.Australian Government sponsored students Please ensure that you provide your flight arrival details to the AusAID post in your home country to be passed on to the University should you require airport pick-up and/or temporary accommodation.g. See Chapter 2 – Getting settled – Finalising your long-term accommodation for relevant contact details and further information about housing alternatives Arranging for preliminary accommodation We can book short-term accommodation (at a cost to you) for when you arrive in Melbourne. such as: .monash.) It is important to note that on-campus and Homestay are very popular options and places are limited as a result. size and quality of the dwelling. utilities (e. clothing.au/study/international/ prepare/airport-reception-form. ALA scholarship students can request airport pick-up directly with Monash.On-campus . kitchen. Flemington) Peninsula (Frankston. In addition to your tuition and study expenses you will also need to pay for accommodation. please submit a request using the short-term accommodation booking service. but share common areas e. food and other grocery items and entertainment. Notting Hill. Narre Warren. Malvern. Accommodation prices can fluctuate significantly. The following table provides an indication of the range of costs you may encounter (if you choose to live offcampus) in the suburbs surrounding the campuses.) Berwick (Berwick. Beaconsfield) Caulfield (Caulfield. refer to ‘Finalising your long-term accommodation’ on page 15 7 .g. Campus (suburbs) Rent costs: 1 bedroom unit Rent costs: 2 bedroom unit Shared accommodation (own bedroom. available to you.Homestay .edu. sharehousing etc. etc. We suggest approximately A$500–A$1000 in cash. Traralgon) Parkville (Parkville. Murrumbeena) Clayton (Clayton. you’ll need to apply with the appropriate service before leaving home. electricity and gas). If you need this service to be arranged for you.Off-campus (private rental. These are to be used as a guide only. www. Churchill. Affording Australia Careful consideration needs to be given to the cost of living in Australia.html Australian currency You will need to arrange for some Australian currency to cover costs on arrival. Langwarrin. Carrum) A$180 + A$210 – A$260 A$100 – A$155 A$200 – A$300 A$235 – A$450 A$120 – A$190 A$180 – A$290 A$250 – A$350 A$110 – A$170 A$85 – A$160 A$100 – A$230 A$80 – A$160 A$260 – A$450 A$285 – A$450 A$130 – A$190 A$135 – A$180 A$185 – A$250 A$90 – A$150 For on-campus accommodation information and further details about off-campus accommodation options. It is possible to convert cash at the airport when you arrive. transportation. Huntingdale) Gippsland (Morwell. Melbourne. To ensure these options are Accommodation and living expenses Accommodation costs can vary depending on the location. bathroom. Karingal.
This amount is usually set at one month’s rent and is paid prior to moving in.gov.html Utilities Gas. text books or additional expenses associated with running a car or social activities like parties or tours. pizza.au www.au/family For off-campus child care options visit: www. Gippsland and Peninsula campuses. additional living expenses and the responsibility for caring for children while you are studying.au Attending pre-departure briefing Pre-departure briefings are held prior to each semester in several countries. Some students can live well within the estimated 8 . cultural differences and adjustment and support services and programs for international students.monash. electricity.studyinaustralia.com/calculator Study in Australia – Living costs: www.kmart. airport pick-up and transfer service.au Also see Chapter 4 – Tips for living in Australia – Shopping for food and other items Overall. Speak to your Real Estate Agent or Landlord about how monthly rent is calculated. Upcoming pre-departure briefings: www. IT requirements.000 for living expenses per year. The bond will be returned to you.gov.au Child care There are child care facilities available at Clayton. ESOS regulations and visa matters. transport. This does not include tuition fees.edu.gomatilda. cost of living. what to bring to Australia. banking.com. telephone: Initial connection fees A$300 – A$450 Gas. furniture: A$1000 Food and entertainment Lunch on campus: A$6 – A$10 per day Take away food (Asian.000 . Caulfield. The briefings also provide an opportunity to meet other new students and ask University staff questions. The briefings provide information on enrolment. electricity. a number of the major department stores put their catalogues online: Target Big W Kmart www.edu/study/international/prepare/ predeparture. accommodation. fish and chips): A$10 – A$20 per serve Fast food (McDonalds. you need to consider the following: child care. at the end of your tenancy. getting connected on-campus. Clothes Men’s T-shirt A$20+ Men’s jeans (generic brand) A$50+ Women’s top A$25+ Women’s pants A$40+ Woollen sweater A$45+ Winter coat A$80+ Shoes A$35+ To get an idea of the cost of goods. customs and quarantine. kitchen utensils. Hungry Jacks): A$6 – A$10 per meal Movies (cheaper with student ID card): A$9.com. lifestyle and preferences.mychild.com.A$ 25. a single international student requires between A$20. Cost of living calculator: www. Waiting list application form: www. you will need to complete the Waiting List Application form and send it to the relevant child care centre before you arrive in Australia.target.hub.00 – A$16 per person Haircuts Men: A$15 – A$40 Women: A$30 – A$70 Travelling with family Before making the decision to bring your family to Australia. dependant on how well the property has been cared for.au www. cost whilst some may need more depending on location.Other expenses Residential bond A residential tenancy bond is paid on all private rental properties.bigw. water: Consumption costs A$180 – A$300 per month General establishment costs Bedding. If you would like to enrol your child (or children) while you’re on campus. KFC.monash. school fees.
• a copy of your electronic Confirmation of Enrolment (eCoE) • receipts of payment for tuition fee and Overseas Student Health Cover • certified copies of your academic transcripts and certificates.centre@education.Child care centres Clayton campus Monash Children’s Centre childrens. Primary and secondary school If your children are going to attend primary or secondary school in Australia.gov. telephone: +61 3 9905 3156. jumpers/sweaters and a winter coat are recommended.au Gippsland campus Pooh Corner pooh.edu.early.monash. Shirts.edu.edu. monash. including jeans.monash. can see the temperature rise to 45 degrees Celsius in summer and drop as low as 10 degrees Celsius in firstname.lastname@example.org Packing Important documents Start a file of important documents.monash.au Caulfield campus Monash Caulfield Child Care Centre caulfield. you will need to contact the Department of Education and Early Childhood Development and complete the Dependant International Student Application form. Warmer clothes for winter. You can bring desktop or laptop computers and similar electronic equipment duty free into Australia provided Customs is satisfied these items are intended to be taken with you on departure. you will need a range of clothes.edu. Melbourne is seldom unbearably cold or unbearably hot. www. you will need to take these with you to Australia.email@example.com Peninsula campus Monash Peninsula Early Childhood Centre peninsula.childhood.au Elwyn Morey Centre (programs for children with additional needs) elwynmorey@education. when they do occur. 9 . however temperature extremes.edu. shorts.vic. letter of scholarship award (if applicable) • copy of your IELTS or other English language test results • final medical and dental check-up reports – bring all documentation and written medical advice relating to any pre-existing medical conditions • references from landlords if you have rented or leased housing before • references from past employers • confirmation of airport pick-up booking • information from Monash about enrolment • Destination Monash booklet Ensure that all important documents and valuables are packed in your hand luggage. t-shirts. Australian Bureau of Meteorology firstname.lastname@example.org. spring and autumn are balmy and mild and the winters cool.au Child care enquiries for the Berwick or Parkville campus should be directed to: Family and Child Care.au See Chapter 2 – Getting settled – Students with children for more details Clothing Because Victoria’s climate is very changeable and has four distinct seasons. You may also like to bring a suit or dress for formal occasions.gov. skirts/ dresses and light-weight trousers are suitable for summer. These may include: • student visa • passport • other formal identification (besides your passport): international drivers licence/drivers licence from your home country certified copy of your birth certificate (English translation) citizenship certificate home country ID card Other items You may also like to bring belongings which will help you feel close to loved ones back home – such as photos and other items that have special meaning.monash. Melbourne and the surrounding regional areas enjoy a temperate climate with warm-hot summers.au Monash Family Cooperative admin@mcfco.
distances and transportation.hub.monash. You can access this page using any computer connected to the internet.What you cannot take into Australia Australia has strict laws about what items can be brought into the country.edu. financial. log in to WES at https://my. you will have ‘read only’ access to the unit enrolment module. Step 2. Initially. This email account is one of the main ways we will communicate with you. you will probably find that your transition to tertiary study in Australia will be smoothest if you have prepared thoroughly. even if they follow a very happy period of initial adjustment. Activate your computer account Activating your computer account will enable you to create an Authcate username and password.click on ‘Register for a new account’. edu. unfamiliar styles of learning and teaching. Your Authcate username and password will be required to access computer facilities and your Monash email. This is to protect Australia’s agriculture and tourism industries and unique environment from serious pests and diseases. 10 . housing. Log in to Web Enrolment System (WES) Once you have activated your computer account. If you’d like to discuss any of these issues or seek advice you’re welcome to use support services provided by the University. See Chapter 2 – On arrival – Customs and Quarantine Items you cannot take into Australia: www. religious/spiritual. If you experience any of these feelings don’t panic. It’s important to keep in mind that feelings such as these. You may be about to experience for the first time one or more of the following major changes: long absences from your family and friends.daffa.au/wes/ and complete the enrolment requirements. Emotional preparation is just as important.au/students . We strongly recommend that you Step 1. Step 3. your provider will be OSHC Worldcare.monash. Whether this will be your first overseas trip or you have had some experience already.edu. You will be required to identify yourself by answering some questions based on information you have provided in your course application. All food. Shopping for fresh groceries and cooking at home is a cheaper and healthier option than having ‘take-away’ meals every day. emotional. are a normal and temporary reaction to a change in culture. To activate your account.au/aqis/travel/entering-australia/ cant-take learn to cook a few healthy meals before you arrive. Many students arrive without having the skills or experience in shopping or cooking for themselves. Enrolment requirements in WES To meet the pre-enrolment requirements you will need to: • specify who your Overseas Health Cover (OSHC) provider is and agree to the declaration if you are on a student visa. different social behaviours and values and differences in population density. physical and psychological matters. For some people such changes may be quite challenging and may involve a loss of selfconfidence. You will be required to enter your Authcate username and password. away from family and friends.au Pre-enrolment requirements Prior to leaving home you will need to gain access to the University’s online facilities and complete the following pre-enrolment steps. social and academic use of Australian English. you’re not alone.gov. go to www. If Monash has arranged your OSHC.its. withdrawal from the new environment and feelings of loneliness. plant and animal products must be presented for inspection upon arrival in Australia. See back of booklet for Health and Wellbeing Hub contact details. Health and Wellbeing Hub staff are located on all campuses and can provide support and advice to all students about family. Living independently When you choose to study overseas you also choose to spend time in a new city and a new country. www.monash. (Some students may be able to view compulsory core units entered by their faculty. independent or shared accommodation. See Chapter 2 – Overseas Health Cover for details • update your Australian address and emergency contact details (if known) • complete your Enrolment Questionnaire • view your enrolled units.
We recommend you print or save any transaction numbers. you must set up an appointment to meet with supervisor soon after you arrive.adm. these will be required if an enrolment disagreement arises. Please record the transaction number from your Enrolment Questionnaire on your ‘Authority to Enrol’ form.monash. The enrolment website contains step by step instructions to guide you through this process) More detailed information for Steps 1– 4 will be in the University’s ‘Enrolment Guide’: www.au Step 4.html For problems with passwords and logging in to WES. you will be able to make changes. You can not enrol until your supervisor and/or postgraduate coordinator have signed the Intellectual Property and Ethics forms that were sent to you with your offer letter. If you do not see a transaction number.Once you have enrolled in units at your faculty. 11 .edu. you have not completed your transaction.its. contact the ITS help desk: www.edu. An email containing the transaction number will also be sent to your Monash email account confirming the transaction. Higher Degree Research Students Before leaving home. Transaction numbers You will receive a transaction number when you complete your Enrolment Questionnaire and Unit Enrolment.au/enrolments/newenrolments/index.monash.
Finding comfortable accommodation. yet it is also highly rewarding. ace your classes.all going through the same experience.Chapter 2 – Getting settled Arrival checklist Have you: organised documents required to pass through Customs and Quarantine? contacted your family to let them know that you have arrived safely? finalised your long-term accommodation? contacted Monash Residential Services if looking for accommodation? organised insurance? opened a bank account? obtained a tax file number? ordered your OSHC membership card? explored public transport options in your area? found your local supermarket. Settling into University life can be an intimidating experience. make some friends. I parted with friends and family to start a new chapter in my life. I was excited and anxious. use University services wisely and have fun in the meanwhile. You also receive exceptional education from the best academics in the world. The pain of parting with loved ones was soon replaced by the joy of meeting with new friends from around the globe . Don’t shy away from it. the world awaits you! 12 . If there’s one tip I’d like to give students just starting out: savour the experience. chemist and shopping centre? organised furniture and whitegoods for your home (if required)? made arrangements for your children? Need help? Contact your campus Health and Wellbeing Hub (see back of booklet for contact details) Gaurav Before coming to Australia. doctor’s surgery. In hindsight it was just like arriving at a home away from home. It didn’t take long for Flinders Street station to appear as familiar as hometown streets. While nervous and sad. Remember: Go Boldly. multicultural cuisine to taste as good as home cooked food and other cultures and traditions to be enjoyed and celebrated as much as my own. official enrolment and other critical tasks were made easy by the various services offered by Monash University and their friendly staff. join a club.
Your baggage may be x-rayed. Telephone: +61 2 6275 6666 www. bulbs.au/aqis/travel/entering-australia/ cant-take Australian Quarantine and Inspection Service: www.gov. go to the ‘Meeting Point’ at the international arrival terminal to meet our representative. passengers are given an Incoming Passenger Card to complete.customs. If you fail to declare or dispose of any quarantine items. cooked.au www.dfat. It takes approximately 20 minutes from the airport to the city.gov. plant material or animal products.gov. These goods may be subject to duty/tax unless you have both owned and used them for 12 months or more. The ‘Meeting Point’ area is clearly marked by a large red sign. severe penalties can apply.au Departing the airport It is recommended that you initially travel directly to your accommodation. turn to your right and you will see the sign. 13 .customs. This also applies to articles posted to Australia. stems etc. roots. For more information. you can dispose of them in quarantine bins in the airport terminal. the Australian High Commission.gov.au/missions Unaccompanied goods Unaccompanied baggage does not receive the same duty/tax concessions as goods that you bring with you. If you have items you don’t wish to declare. Travel times to campuses Approximate journey times from the Melbourne Airport to campuses: Berwick: 1 ½ hours Caulfield: 1 hour Clayton: 1 hour Parkville: ½ hour Peninsula: 1 ½ hours Gippsland: 2 ½ hours Airport pick-up If you have requested airport pick-up from Monash prior to your arrival. refer to the Unaccompanied Effects brochure and Unaccompanied Effects statement available at the Australian diplomatic mission in your home country. cuttings. inspected or checked by a detector dog team.) • raw seeds and nuts • fresh fruit and vegetables Additionally. via the Tullamarine Freeway and CityLink tollway.daffa. On arrival you will need to have the following documents ready: • passport and valid visa • incoming passenger card A comprehensive list of items that you may/may not be able to bring into the country can be found at: www.000 or more in Australian or foreign currency must be declared. This is a legal document and you must read it carefully and complete it truthfully. salted or preserved) • live animals and plants (includes any part of plants e. Consulate. or Embassy) or the Australian Customs Service in Australia.gov. amounts of $10. Most personal items such as clothing. smoked. If the Monash University representative has not met you within 30 minutes of clearing Customs.At the airport Customs and Quarantine Before landing in Australia. Items that must be presented for inspection upon arrival in Australia include: • eggs and egg products • dairy products • uncanned meat products (includes fresh. free from duty and/or tax. Melbourne Airport is located approximately 25kms north-west of Melbourne’s central business district.e. in accompanied baggage. or make a false declaration.daffa.g.au/aqis For more information contact your local Australian diplomatic mission (i. dried. When you exit Customs through the automatic doors. You must tick YES to declare if you are carrying any food. footwear and articles for personal hygiene may also be brought into Australia. frozen. please call Allied Chauffeured Cars on 1800 350 Duty free allowance Duty free concessions are available provided that they do not exceed the specified amounts. www.
The cost of the service is A$16-26 depending on your final destination. Telephone: +61 3 9689 7999 www. if you are studying at the Gippsland campus. SkyBus tickets are available from the driver. A$20 and A$50 amounts and can be purchased from most shops at the airport and suburban newsagents and supermarkets.com.au/avalon/ Public telephones Public telephones are located at the airport. In Australia there are a large number of telecommunication companies offering mobile phone plans with different network providers. at ticket kiosks in the airport terminals or online. Telephones Mobile/cellular/hand phones If you have brought your locally connected mobile phone with you to Australia. please check that you have global roaming which can be used in Australia. We suggest you talk to other students about their experiences of mobile deals. Long distance calls and calls to mobile phones are timed and charged by the minute. and some accept credit cards. 14 . A$10. Reverse-charge (collect) and third-party-charge calls can also be made from public phones. The cost of a local call is 50 cents and is un-timed. Sunbus airport service (Avalon Airport) Most flights into Melbourne arrive at Tullamarine Airport. If you are commencing at Monash College and you are not met by the Togoto representative within 30 minutes of your arrival at the meeting point. The bandwidth in Australia is 900 or 1800 GSM. this will enable you to monitor and control your spending. railway stations. Sita Coaches run services between Avalon Airport and the Melbourne central business district. If you are on a budget we strongly advise you to consider using a pre-paid mobile phone.au You can obtain more information about bus schedules or destinations from the Travellers’ Information Desk at the airport. The service runs every 10 minutes between 6. You should expect a taxi fare of approximately A$45 for a trip between the Melbourne Airport and the city centre. Other transport options SkyBus Shuttle (Melbourne Airport – City) The SkyBus Super Shuttle runs between Melbourne Airport and the Melbourne central business district. please call Togoto on 0409 503 646. please make sure your handset is compatible. City stops are at Southern Cross Station (Firefly Coaches Sales outlet) and outside Hotel Bakpak at 167 Franklin Street.skybus. seven days a week. the Churchill Taxi service on 5122 1000. This is particularly important if you are studying on the Gippsland campus as the coverage provided by the various communication companies can vary significantly in that region. The city underground loop and all connections to suburban trains travel through Southern Cross Station. Do not leave the airport with anybody unless they are a nominated Monash University representative with suitable identification. Phone cards come in A$5. The cost of this service is A$20-32 depending on your final destination. outside the International Terminal and both Domestic Terminals.sitacoaches. rates or plans and read all terms and conditions carefully. 24 hours a day. Alternatively. Contacting your family Your family and friends will be happy to know that you have arrived safely in Australia. We suggest calling them on arrival. Taxis Taxis are available from the ground floor level of Melbourne Airport. Most public phones accept coins and pre-paid phone cards. if you have brought your mobile phone to be connected in Australia.com. www. Each plan has its own advantages and disadvantages. other public centres and road sides.00 am and 8.00 pm (less frequently at other times) and takes approximately 20 minutes to get from the airport to the city. The SkyBus stops at Melbourne Airport right outside Arrivals at Terminal T1 and Terminal T3 and at Southern Cross Train Station in the city. However. if you are arriving at Avalon Airport you may choose to use the Sita Coaches service. Minibuses run between Southern Cross Station and 120 hotels in central Melbourne. all suburban shopping centres.850 (free call within Australia) or. running from Avalon Airport to the City.
Monash Residential Services is responsible for the management and operation of the oncampus residential facilities. The Halls of Residence complex has single bedrooms with private en-suites and apartments each accommodating up to four students. On-campus accommodation is very popular and always in high demand. Students share the common areas of the kitchen. There is also a communal building on site that contains the shared laundry. rooming houseaccommodation or sharehousing. Simply telephone the following: • the international access code 0011 • your country code (if you are unsure of your home country’s code. Depending on your time of arrival. They provide single room accommodation. International calls are timed and charged according to the destination. meals. cost). There are six self-contained residential units each accommodating up to five residents. time of day and day of week. 15 . Some students might prefer to arrange for fully-catered accommodation before they leave home.edu.au Finalising long-term accommodation There are many accommodation options available to you. On-campus accommodation in Universitymanaged and associated facilities 2. The apartments are modern and fully furnished with a full laundry in each apartment (washing machine and clothes dryer). cultural diversity. Berwick Berwick campus offers accommodation for up to 144 students. telephone 1225 for information) • the area code for your city • your family’s telephone number A call connection fee applies for all successful connections. and your timelines in lodging an application. Telephone: +61 3 9903 2737 inmews. The apartments offer full self-catering facilities and as such meals are not provided as part of the accommodation fees. privacy. bathroom facilities (two showers and one toilet) plus the living/dining area.mrs@adm. bathroom and toilet facilities.monash. residential support and enrichment programs and social opportunities. Two types of accommodation are available: collegiate style (halls of residence) and self contained flats with communal facilities. lounge room.monash. dining.mrs@adm. Each bedroom has its own private telephone line which is capable of being activated to use ADSL Broadband internet access. Residents living in one of the self-contained apartments share the use of kitchen. Clayton Clayton campus has five Halls of Residence and Normanby House providing ‘collegiate’ style accommodation. hostels. laundry. Residents living in one of the single bedrooms with private en-suites have access to shared kitchen and dining facilities.edu. in which case your options are Homestay and on-campus. five-bedroom apartments (International Mews) located in a private residential complex. Telephone: +61 3 9904 7177 berwick. academic assistance. accommodating up to 90 students.Making international calls International calls can be made directly from all telephones in Australia including public phones. facilities and services for approximately 1000 people – students. The flats vary in size from two up to five bedrooms On-campus accommodation On-campus accommodation is University owned or affiliated and located on or near campus. Off-campus accommodation in the private rental market Caulfield Caulfield campus has 18. The Halls and Normanby House both offer residents a blend of intellectual stimulation. on-campus and Homestay accommodation can be limited. recreational facilities. The apartments are within 10 minutes walk of the Caulfield campus.g. access to public transport. however these options fall into two main housing categories: 1. The South East Flats consist of 30 furnished flats accommodating 112 students. social and recreation space. You may also have to consider renting private student apartments.au Best accommodation option for you The best accommodation option will largely depend upon availability and your particular needs (e. resident advisers and staff.
six and eight bedroom designs. within walking distances to the campus.edu. Generally speaking. laundry and kitchen facilities.edu.au Important: It is your responsibility to assess the accommodation facilities as being suitable for your needs. Basic furniture (bed. Mannix College.mrs@adm. Gippsland Gippsland Residential offers on-campus accommodation for 378 students in 57 fully furnished units of six. The residences have private lockable bedrooms with one student to a bedroom and common facilities such as lounge room. The other residents of the house may or may not be students. Telephone: +61 3 5122 6236 gippsland. All units are within a short walking distance of both the campus buildings and town recreational and shopping facilities. nine or ten bedrooms. bathroom. Off-campus housing service The first step in finding off-campus accommodation is to go to our website and watch the DVD in the language of your choice.and are located on the south-east corner of the campus – just minutes from the main campus buildings and lecture theatres. have limited accommodation available. For legal and administrative reasons. Monash University Victoria 3800. toilet and laundry to share with other residents. Australia Telephone: +61 3 9544 8895 Fax: +61 3 9544 5959 Off-campus accommodation Many visitors find that Melbourne and the surrounding suburbs are bigger than expected.monash.monash. desk) is often provided but this should be clarified with the owner. The students experience residential support through pastoral.monash. The flats are ideally suited to second and higher year students who are seeking something a little more private. sporting and academic assistance programs.mrs@adm. 16 .html 2. social. They are usually close to universities.edu.mrs. Monash advises students against signing ‘legally binding’ leases for any off-campus property prior to arrival and recommends that facilities be inspected first. eight. Telephone: +61 3 9904 4338 peninsula.au Peninsula Peninsula Residential offers secure.monash.monash. Parkville Monash University Parkville does not offer oncampus accommodation however colleges. kitchen. There are en-suite bedrooms available in some residences.au Mannix College is an affiliated Catholic residential college located opposite the Clayton campus. however all arrangements made are strictly between you and the accommodation provider. furnished.au/students/hwd/ accommodation. washing and cooking). Then make contact with our staff who will guide you through the process. Rooming houses are generally for four or more residents. do not usually have pastoral support and are not affiliated with Monash University.email@example.com. Each unit has its own complete bathroom. two. self-contained residences located within walking distance of all campus facilities. it is not possible for us to pre-arrange private rental accommodation for you before you arrive in Melbourne however we can provide advice on all legal and general housing related matters.edu. www. www. Our service can guide you. Rooming houses These are privately-owned premises offering a room for rent with shared common facilities (bathroom. Wellington Road.au Types of off-campus accommodation 1. not located on campus.monash.edu. The price for rent for off-campus accommodation can vary greatly depending on the type of accommodation.au/off-campusaccommodation offcampus.admin@adm. Residences comprise one. four. facilities provided and the location.edu. rental rates in Melbourne will get higher the closer you live to the city. Telephone: +61 3 9905 6200 admissions. Student hostel accommodation These are generally similar to on-campus accommodation except they are privately owned. You should check the distance from your campus to any proposed accommodation and make sure there is transport available.
This may include how much notice should be given when someone wants to move out. Most off-campus rental accommodation does not come furnished. also known as a security deposit.edu. Cost of private rental can be high. be aware that people often move out and a replacement may have to be found to cover the cost of rent. the landlord must return the bond within one month.3. If you are unsure.monash.au/off-campusaccommodation/contact. if the tenant has damaged or not cleaned the property. Renting on your own Renting a property from a landlord or an estate agent on your own is an option for those who enjoy their independence and a quiet environment for study. For those unaccustomed to being alone. Homestay is a popular choice for new students who are under 18 years old as it can provide a secure period of adjustment and be a useful stepping-stone towards independent living. and in this case. cooking. All families have been carefully selected. the landlord can claim to take some or all of the bond. Homestay can give you security. Homestay accommodation This is where a screened and interviewed Australian family offers their home and family lifestyle to an international student. The deposit is supposed to act as a guarantee that the tenant will take care of the property. A bond. Those named on the lease are considered co-tenants and as tenancy law may not cover co-tenancy disputes house rules are very important. who is responsible for 6. you will be protected by tenancy law. Housemates When setting up a sharehouse with friends or moving into an existing sharehouse. You will be solely responsible for paying rent. is the responsibility of the landlord. Monash’s Homestay Accommodation Services which is the only one recommended by the University is responsible for the management and provision of Homestay to Monash students across its metropolitan campuses. It can also be a convenient choice for short-term accommodation as most Homestay contracts start with an initial five week stay which can be extended for a period to suit you. such as leaking taps. Refer to Chapter 1 Affording Australia – Accommodation and living expenses 4. consider that loneliness may be exacerbated in this environment. It is different from full-board and part-board because extra care is provided.monash.monash. Some require you to make regular contributions to food and bills. Otherwise. Sometimes you may be considered a sub-tenant.html 5. www. The fees for full and part-board accommodation should include utility expenses such as gas. a chance to practise your English skills and an opportunity to learn about the Australian way of life and culture. Families may also prefer the privacy of a house or flat. Sharehouses all operate differently. cleaning.edu. Part-board usually provides only a room for rent although some places may also offer breakfast.edu. You each have a room and you jointly share facilities and furnishings. Full-board usually includes meals and may provide other services such as laundry. cleaning rosters and rules about friends staying over. emotional support. garden upkeep (if applicable) and bills. Make sure it is an agent approved by Monash University. Household maintenance. whilst others split the bills and each person does their own shopping and cooking. At the end of the tenancy. screened and undergone a Monash-approved check before they are permitted to host. bond transfers (bond discussed further in 5. electricity and water. Telephone: +61 3 9902 0318 has@mcpl. Some Homestay agencies monitor the arrangement to check you receive good service. Renting on your own). Full-board or part-board This type of accommodation differs from Homestay because the people offering housing are not monitored by an agency or subject to police checks.au www. Choose your housemates carefully and make rules to avoid disputes. 17 . Sharedhouses This is renting a privately-owned house or flat jointly with others. Each Homestay household is subject to regular inspections and conditions. you should consult Monash Residential Services’ Off-campus Accommodation Service at your campus.au/mcpl/homestay finding a replacement housemate.mrs. is usually set at one month’s rent and is required prior to moving in.
org. or sharing a house with friends or other students. www.au The Tenants Union of Victoria www. Below are some suggestions: • www. Organising your finances Banks You should open a bank account immediately after arriving (AusAID sponsored students will not need to do this as a bank account will be opened on your behalf). on the Monash Residential Services web site or borrow a copy from the library. a rooming house.mrs. The premium you pay will depend on: • the amount your belongings are insured for • the type of coverage you choose to have (i.tuv. Landlords are responsible for House Insurance but your belongings will not be covered. A renting contract is a legally binding document and breaking such a contract can be very expensive.vic. The larger retail banks are: Commonwealth Bank. in a sharehouse.e. a student hostel or if you are renting on your own.com.gov. You should do some research and compare policies offered by different insurance companies.edu.choice. National Australia Bank. you should consider taking out private contents insurance to cover your personal belongings.gov.com. They will differ according to whether you are living on-campus. DVD etc.consumer.edu. It is recommended that you insure expensive items.vic. a flat on your own.au National Australia Bank www.com. bookshops and shopping centres Don’t forget to check with the Monash Residential Service before you pay any money or sign any contracts. There may be banks on or near your campus. you should consult the Housing Adviser at your campus and check the following website: www.westpac. If you’re unsure about your legal renting rights.au Dispute Resolution Centre www. ANZ Bank and Westpac Bank. Each company will differ on the amount they’ll insure personal items for and the premium amount charged. The following websites provide information on individual banks: Commonwealth Bank ANZ Bank Westpac Bank www. at local cafes.monash. From the home page.justice.com.anz.monash. stereo. Useful support services and housing resources Consumer Affairs Victoria www. This way you can ensure that you are going into a legal and well-run housing option.au Further accommodation tips Legal considerations Your legal rights and responsibilities will be determined by the type of accommodation that you choose to live in.au www.Places where you can look for off-campus accommodation There are many places where you can look for off-campus accommodation.commbank.au The top three warning tips for renting • never hand over any money without getting a detailed receipt! • never sign a tenancy agreement that you do not understand – get help! • make it your responsibility to find out about your renting rights! 18 .au Insurance Whether you are staying in a University residence.com.au/off-campusaccommodation • classified advertisements in local newspapers (Leader Newspapers) • noticeboards on campus. television.au www.au/off-campusaccommodation View a copy of the ‘Renting in Victoria’ accommodation DVD. such as a computer. click on money then insurance. developed by Consumer Affairs.nab. You shouldn’t sign on for longer than you intend to stay.mrs. new for old replacement) • whether there is an excess attached to the policy The Consumer Choice website offers a number of tips.
gov.30 am – 4. 19 . Please note that banks place a daily limit on withdrawals for ATM/EFTPOS transactions (the amount you can withdraw or spend electronically).00 pm Getting a Tax File Number (TFN) A TFN is a unique number issued by the Australian Taxation Office (ATO). If the bank waives these fees. Other financial institutions including credit unions. You should clarify this with the bank before opening an account. Opening a bank account Find out what type of account is most suited to your needs. such as: • an overseas driving licence • credit card • your Monash Student ID card (issued to you on enrolment day) Most banks will accept your passport only up to six weeks after your arrival in Australia.gov. You will be required to complete a form that asks: • the name you wish the account to be in • the name and residential address of all people who can withdraw money from the account (the signatories) in addition to yourself You will also be required to provide your passport and one other form of identification. You will need this to complete your tax return. above a certain threshold. it may be necessary to provide proof of full-time enrolment each year.ato. you will receive a Payment Summary from your employer.ato.au You will need to give information such as: • your name and date of birth • current Australian address • date of arrival in Australia • proof of identity ‘Proof of identity’ documents include: • your passport • original birth certificate • overseas or Australian drivers licence or • your Monash Student ID card Some banks are now open for a few hours on Saturday mornings. If you have never had an Australian TFN. Only one TFN is issued to you for your lifetime.Banks are one of the safest places to keep your money. Paying taxes in Australia International students are treated the same as Australian residents when it comes to paying tax. The form can be obtained: • via telephone: 1300 720 092 • by visiting your nearest newsagent • from the web www. The common opening hours of most banks are: Monday – Thursday Friday 9.30 am – 5. These forms are available from the ATO website or by telephone 13 28 61. Once you have been in Australia for more than six months you are considered ‘a resident for tax purposes’.gov. you can complete a Tax File Number Application / Enquiry for an Individual Form (NAT 1432). Most banks are closed on weekends and on public holidays. please ensure that you give your employer a Withholding Declaration Form from the Australian Taxation Office.ato.au/content/ downloads/BUS17332n3093010708.au Bank fees Banks charge fees for various services and for transactions in your account. www. You will be required to pay tax on earnings from work or interest earned from banks. many banks don’t charge fees to full-time students. building societies. which is 30 June. You will require several items of personal identification to open an account. the bank is required by law to deduct tax from any interest earned. Students are advised to supply a Tax File Number (TFN) shortly after opening an account. If you are here for longer than six months and you are intending to work. life insurance companies and merchant banks are popular and provide similar services to the larger banks.pdf At the end of the financial year. Otherwise. By completing this form you become a resident of Australia for tax purposes. Australian Taxation Office www. However.00 pm 9. finance companies. All interest earned on savings in Australian banks is subject to tax by the Government. To increase this limit you must speak directly with your bank. You can also apply for your TFN online at the ATO website.
select ‘order your membership card’ option. OSHC is compulsory for international students on a student visa and their dependants in Australia. www. Melbourne has a privatised public transport system comprising trains. www. trams and buses.metlinkmelbourne. Students requiring additional health cover can upgrade their cover to OSHC Worldcare Student Plus. Exceptions include Norwegian students covered by the Norwegian National Insurance Scheme and Swedish students covered by the National Student Board of Student Aid. greater than the ‘Medicare schedule fee’ (MBS). trains are the main mode of transport throughout the greater Melbourne metropolitan area. trams and buses Many Monash University students use public transport to commute around Melbourne. The membership card will be posted to you.oshcworldcare. Metcards can be purchased from: • Customer Service Centres at major stations • retail outlets displaying Metcard sign 20 . This charge is above the benefit amount and is a cost to you. If you are studying at the Gippsland campus.html OSHC Worldcare offers a 24 hour helpline. include any benefits for ancillary services such as dental. optical or physiotherapy.com. Telephone Helpline: 1800 814 781 OSHC Worldcare Your overseas student health cover is provided by OSHC Worldcare. Visit the OSHC Worldcare website and click on the student menu and follow the prompts. Medical. V/Line train services operate to and from Melbourne on the Gippsland line in the state’s east. Hours of operation Train and tram services normally operate between 4 am and midnight Monday to Saturday and 8 am to 11 pm Sundays.au/fees/other-fees/oshcworldcare-availability. legal and interpreting services are available.au/timetables OSHC cover Use the website or policy document and members guide (which you receive with your membership card) to familiarise yourself with the OSHC policy and the medical and pharmaceutical expenses you may have to pay. Look for on-campus OSHC Worldcare availability at: www. with electronically encoded tickets called Metcards. OSHC does not Metcards An automated ticketing system operates for all train. and buses mainly service the suburban locations. or if already in the country. which is Monash University’s preferred provider.au Present this membership card.Overseas Student Health Cover Overseas student health cover (OSHC) is insurance to assist you meeting the costs of medical and hospital care which you may need while in Australia. Unless otherwise instructed. help you to understand your policy.com. Your card will arrive 5-10 working days from the date you registered online.com. when you have commenced your Monash course.edu. You can print a temporary certificate of insurance that can be used as proof of your OSHC (which is valid for 14 days) until your membership card arrives. The representatives can assist you make a claim. we have arranged cover for the duration of your visa. depending on the area you are travelling in. Doctors and medical service providers are able to charge fees. inform you about direct billing health clinics and extend your policy.au Ordering your OSHC membership card You must ‘order a membership card’ directly from OSHC Worldcare. every time you visit a medical service provider. Your health cover starts when you arrive in Australia.viclink. Once you have updated your details and entered your Australian address. Public transport guide: www. OSHC Worldcare assistance OSHC Worldcare representatives visit your campus at scheduled times. This ensures that you maintain adequate health care arrangements and comply with your student visa conditions. Use your Monash student ID number to access your membership details on their website. tram and bus services in the metropolitan area. Transportation Public Transport: trains.monash. Trams are the main form of transport throughout the Central Business District and run along most main streets.
com. however subject to change Frankston 3.metlinkmelbourne. north and the middle of the east and southeast of Melbourne (approximately a 15-35 km radius round the city centre) V/Line service V/Line is the rail service to country Victoria.metlinkmelbourne. You can also find the nearest station to you or purchase the V/Line ticket via telephone on 136 196 (from overseas: Blue: The Gippsland campus is in a regional area and can be reached using the V/Line transport 21 . In Victoria international students are not eligible for travel concession (with the exception of undergraduate AusAID sponsored students).5 km Caulfield 0. You must buy a full fare ticket. It is used for travel to and from the Gippsland campus. The closest station is Morwell. There are a number of ticketing options: two-hour. tram and bus travel across zones 1 and 2 on Sundays for just A$3. illegal behaviour and ticketing issues. Tickets can be purchased in person at your nearest staffed V/Line station or at metropolitan premium stations. Check the Metlink website for more details: www. • Sunday Saver Metcards allow unlimited train. daily. Travelling within one zone will be cheaper than if you travel across two zones. approximately 10 km from the campus.au Failure to travel with a validated ticket could lead to a fine.0 km Peninsula 2 Helpful tips: • when purchasing and validating a two-hour ticket after 6 pm.0 km When travelling on public transport there are laws that promote the safe and comfortable use of the system for all public transport users. These laws generally relate to personal or property damage.• Metcard ticket machines at train stations • on public buses and trams • Clayton campus centre shop • the Metcard Helpline on telephone 1800 652 313 (accepts debit or credit cards except American Express and Diners Club. it will automatically be valid until 3 am the following morning.au/using_public_ transport Campus Berwick Caulfield Clayton Zone 2 1 1 and 2 (it is on the border of zone 1 and 2 so you can travel to it from the CBD on a zone 1 ticket) Closest station/s Berwick 0. Transit Safety Division Police ride the system (dressed in uniform or plain clothes) to maintain and monitor the behaviour of commuters.metlinkmelbourne.10*. monthly. com.au Parkville 1 Royal Park 1.1 km Clayton 3. yearly or Sunday saver. Metlink zones. * price correct at time of print. Please note that the MYKI ticketing system is likely to come into effect in 2010.5 km Huntingdale 3. For the purpose of public transport Melbourne is divided into two zones.0 km Melbourne Central 3.com. system. It is important that you are aware of which zones you wish to travel in. For a guide to safe public transport travel turn to Chapter 4 – Social and cultural Australia – Transport safety Zones Yellow: inner city suburbs of Melbourne (approximately a 10-15 km radius around the city centre) suburbs near the boundaries of the west.store. with minimum A$10 purchase) • the Internet at www.5 km Buying the right Metcard Most fares are based on two zones and the time needed to travel. fares and tickets and journey planner: www. weekly.
such as ‘hook turns’ and driving along tram routes. An unregistered car parked on the street will also incur a fine • obey the speed limit • drink driving is a serious offence. Hailing a cab There are three ways to get a taxi in Victoria: • hail from the side of the road or street • from a designated taxi rank • telephoning one of the major taxi companies Key road rules • your vehicle must be registered to be on Australian roads. hazard perception test and a practical driving test.vicroads. from newsagents or from any VicRoads office. although you will have to pay a concession fare for your bike during busier times. Melbourne taxis also attract additional charges. Drivers are uniformed and must display an identity card at all times. There are also regulations that are unique to Melbourne. V/Line fares and timetables: www. or an • English (or English-translated) overseas licence.gov.au/Home/ BicyclesPedestrians 22 . The closest train station to the Gippsland campus is Morwell. you must know the road rules before you attempt to drive.05. Driving in Victoria If you hold a valid student visa you may drive in Victoria provided you possess either a current: • international driving permit. Fares must be pre-paid for trips taken between 10 pm and 5 am. If you are 18 years of age or older and have a current overseas licence. Driver licences and vehicle registrations are administered by VicRoads. no matter whether you are an experienced driver and have an international drivers’ licence. wearing a helmet is compulsory. It is recommended that you take one or two driving lessons in Australia before you begin to drive here on your own. You must have your permit/licence with you when you are driving. taxi meters are clearly visible so you can keep a check on your fare. for example: midnight to 5 am late-night surcharge.vic. The Road to Driving Solo booklet can be purchased online. probationary licence holders or learner drivers must have a 0. In Australia you drive on the left hand side of the road. full licence holders are permitted a maximum blood alcohol reading of 0. If you are going to drive in Australia.au/ licence by undergoing an eyesight test.0 blood alcohol reading. www. you can apply for a Victorian Bike riding When cycling.gov. Obtain a copy of the Road to Driving Solo booklet and study the road rules and signs carefully.vline. The minimum licensing age in Victoria is 18. Bicycle safety and rules: www. You can take your bike on Melbourne’s train during offpeak periods. a phone booking fee. a road law knowledge test.vic. All cyclists must follow the road rules.+61 3 8608 5011). Please note V/Line trains run less frequently than Metlink trains. Random driver breath testing for blood alcohol levels and drugs is common • it is against the law to use your mobile phone when driving unless it is “hands free” • seat belts must be worn by drivers and all passengers • children must sit in Government approved safety seats (also known as child restraints) at all times Melbourne’s major taxi companies 13 CABS Arrow Silver Top Taxis 13 22 27 13 22 11 13 10 08 9786 3322 9791 2111 5122 1000 5134 4772 Outer suburban Frankston Cabs Dandenong Taxis Gippsland region Churchill Taxi Service Morwell Taxis Turn to page 46 for tips about taxi-travel safety. They are all yellow.com. use of the CityLink tollway and a waiting fee at airport ranks. Fares and surcharges In general.au Taxis service in Victoria Melbourne taxis are easy to identify.vicroads. All taxis must charge the standard fare.
You can also look up a map of locations and get directions online: www.Finding your way around Melbourne and Gippsland Whether you are relying on public transport or driving your own car. you may find it useful to obtain a copy of a Victorian street directory. South Melbourne Market. Supermarkets are cheaper than smaller specialty shops. Two street directories are the Melway and UBD.cgi Shopping in general Business hours Department stores and most other shops are open during the following hours: Monday – Thursday: Friday: Saturday: Sunday: 9 am – 5 pm 9 am – 9 pm 9 am – 5 pm 10 am – 4 pm Shopping for food and other items Shopping near campus It is important to become familiar with the range of shops in your local shopping centre. during the orientation program. Supermarkets offer a wide variety of food and other items at competitive prices. please refer to “Salaam Monash” for a comprehensive guide to shopping in Melbourne.com www. however you will need to shop around to find the ‘best buys’. but not necessarily the cheapest.you. meat and fish at markets. Koornang Rd.au/sd_new/ mapsearch. There are also 24-hour convenience stores connected with petrol stations and stores such as 7-Eleven. You simply choose your purchases from the display and pay for the goods at the check-out counter before leaving the supermarket. Mid Valley Mall City Centre. Chadstone Shopping Centre. they are not necessarily the cheapest. www. Campus Berwick Caulfield Closest shopping centre Main St Shops.html Clayton Food shopping advice Prices are often competitive.com.edu/international/studentservices/ salaam. about the best places to shop near your campus? See Chapter 3 – Starting uni – Orientation Gippsland Parkville Peninsula Muslim students. You’ll generally find the cost of items in these stores higher than at the supermarket. Prahran Market). Fountain Gate Shopping Centre Chadstone Shopping Centre. You can often find cheaper fruit and vegetables.street-directory. Sydney Road and Lygon Street Frankston Town Centre Shopping Mall. the Queen Victoria Market. Brandon Park Shopping Centre. • fruit and vegetables will be a lot cheaper when in season • it is often cheaper to purchase goods in larger quantities • many supermarkets stock their own generic or ‘home’ brands – they are generally cheaper • markets are a good place to buy fruit. The Glen Shopping Centre Hazelwood Shopping Centre. Street directories can be purchased from bookstores.pdf 23 . Malvern Clayton Road Shops. Karingal Hub Shopping Centre. Carnegie. This publication is available at all Health and Wellbeing Hubs and also online at: www.au/market-melbourne. Large supermarkets are usually open until midnight. Glenferrie Rd. Supermarkets Self-service supermarkets are located in all major suburban shopping centres.monash. Whilst these are generally the most convenient places to do your weekly shopping. Barkley Square.whereis.com. although prices can vary from one supermarket to another. Southland Shopping Centre Markets Large markets sell everything from fresh fruit and vegetables to jewellery and clothing and are located in and around Melbourne (for example. Asian supermarkets are also available in some suburbs and provide a wide range of specialty Asian foods. variety stores and most newsagents. vegetables and meat at cheaper prices Why not ask senior students.
You can also look for second-hand furniture and domestic goods on: www. there are many discount electrical stores where you can buy various items (hairdryer. clothes and hardware.tradingpost.com. Discount variety and department stores There are a number of discount variety and department stores located throughout the city and suburbs. you must ensure that you are equipped with the appropriate transformer/ adapter.) at reasonable prices. Sydney’s and Fantastic Furniture) have cheap new furniture and they provide a delivery service. The items offered for sale will be in good condition.au/community/marketplace Other shops Milk bars are small shops located in all suburbs. Harvey Norman. seating. Electrical goods The electrical current in Australia is 240-250 volts at 50Hz. toiletries. beds. utensils etc. offer an inexpensive alternative for students on a budget. They sell everything from cold drinks and newspapers to canned food. If you come from a country that operates on a different voltage.g. Some larger trading stores (e.edu. you can take your clothes to a launderette where you will find coin-operated washing machines and dryers. You will need a car and trailer. or van to pick up the goods if the seller is unable to help with delivery. breakfast cereal and milk. Second-hand items are also available through the Trading Post an online site devoted to the buying and selling of goods at very reasonable prices www. provide both prescription and over-the-counter medication. also known as pharmacies. etc. Their hours of trade are usually longer. cooking utensils etc.au/bhcv2/bhcsite. For more information about health care in Victoria turn to Chapter 4 – Social and cultural Australia – Health care in Australia or. Alternatively. Electrical plugs have a three prong design. You should be able to locate the one nearest you by looking in the telephone directory or searching on the internet.au. It also allows you to withdraw cash at the time of purchasing a product • lay-by Enquire about the availability of these services when paying for goods and services and check if any extra costs are involved. you must remember that Australian properties are rented or sold without furniture (unless stated) and you will need to arrange your own bedding. You will pay more for goods purchased from a milk bar.monash. These carry a large range of household items. 24 . You are required to pay a small deposit and a service fee. visit the below government website: www. however you are not limited to these services.) at ‘Monash Marketplace’ which can be accessed via your student portal: my.ebay.au Paying for goods The final total of your purchase amount is rounded down or up to the nearest 5 cents. to find a health care professional and pharmacy in your area.nsf/ pages/service_directory Furniture When moving into your new accommodation. For whitegoods. sometimes referred to as opportunity shops or op shops. In Australia there is a variety of methods to pay for goods and services: • cash • cheque • credit card • store credit card • EFTPOS (Electronic Funds Transfer at Point of Sale) is an electronic processing system for credit and debit cards.com. Monash campuses have health services onsite for you to access. Forty Winks. furniture and household goods at very low prices. Some of the major discount variety stores are Kmart. iron. make sure you have the means to pay.Chemists and health care Chemists. lay-by is a good way to buy items that you cannot afford straight away.gov. Target and Big W.vic.betterhealth. Laundry If washing machine and drying facilities are not available where you live. followed by Monash marketplace Many students who are leaving Monash advertise their second-hand goods (including desks. furniture or clothing purchases. These shops offer donated clothing. Myer and David Jones are two of the more expensive department stores. When paying on credit. Second-hand goods Second-hand stores. so they can be useful in an emergency.
edu. It helps to cover the cost of day-long care. have new experiences. The University supports the Koonawarra playgroup near the Clayton campus: www.ncac.gov.htm Kindergarten In Australia. If your children are five-years-old by 30 April they can attend school.gov. Many kindergarten programs are sessional.gov. When your children enrol in a school.mychild.mychild.au www.au Child Care Benefit (CCB) International students sponsored by the Australian Government e.gov. parents and carers can meet together in a relaxed environment. Returning goods Make sure you understand the price of your item and save your receipts in case you want to return or exchange it.education.hub.au Playgroup Playgroup is an informal session where babies. 3 and 4 year old children can attend kindergarten.vic. Parents and carers can meet new people.au/familyassistanceoffice. there are several child care options available on and off Monash campuses.mychild. make sure you call the relevant centre for availability. socially. Children who go to playgroup can make new friends.edu. preschoolers.au www. AusAID or IPRS scholarships can apply for the Commonwealth Child Care Benefit.au www.au/family Child care As discussed earlier (Chapter 1 – Before leaving home – Travelling with family – Child care). toddlers. The shop will keep the item until you have paid it off. If you have children with you in Australia. otherwise known as pre-school. These are designed to assist you and your family establish networks and adjust to life in Australia. family day care and out-ofschool hours care for school aged children. The Child Care Benefit is to help families with their work-related child care costs for dependant children. you must complete and sign an admission form.gov.monash.monash. Stores allow you to return the item if it is broken or damaged and providing only a small amount of time has passed since purchase. provide your details to the student advisers at your campus Health and Wellbeing Hub so you can be informed about services and social events. gain self-confidence and develop physically. partners and children of international students. provide evidence of your children’s date of birth 25 . Visit your campus Health and Wellbeing Hub for further information: (see back of booklet for telephone and address details) www. Local kindergartens or child care centres with integrated kindergarten programs: www.gov.au/family Other child care centres in your local area: www. Interest is not charged on a lay-by.org. Schools All children living in Victoria between the age of six and fifteen must attend school.hub.monash.g.playgroup.au/family Other playgroups in your local area: www.centrelink.au Students with children Monash has family and child care services to provide information and support for families. the demand for child care at Monash is often greater than the number of places available. emotionally and intellectually. practise English language skills and share cultural exchange in an Australian early childhood setting.edu. children attend either in the morning or afternoon a couple of days per week.The funding contributes to the cost of providing a kindergarten program but most kindergarten services charge fees in addition to the Government’s contribution.regular payments until the total amount is paid. Child Care Benefit and application forms: Telephone: 136 150 www. If your name is on a waiting list. The fees can vary greatly from service to service. The Victorian Government funds kindergarten programs for children in the year before they go to school. These programs are offered by a range of organisations and in a variety of settings (including many child care services). Remember. Turn to page 9 for Monash child care centres’ contact details and visit the following websites to understand child care alternatives: Monash University Child Care: www.hub.
gov. You will not be able to start work until you have commenced your course of study.au/Agents/AgntLst.monash.htm School terms Government and private schools generally follow the same schedule. weekends or public holidays. www. If you are asked to sign any type of document agreeing to work conditions. you must complete a Full Fee-Paying International Student Application form. If you have a sponsorship or scholarship from the Australian Government (e. Department of Immigration and Citizenship (DIAC): www.htm Child care before and after school. or during school holidays You may find that you need to attend University outside school hours and that school holidays may not coincide with University breaks. List of registered agents in various countries: www.gov.au.au Enrolling your children Before your children start school in Victoria.htm Finding work The employment market in Australia can be highly competitive and you may find it difficult to find work. If an agreement or an award does not apply.au. Keep a copy for your records.vic. the number of hours you will work each week.g. Visit the Monash Careers and Employment Service on your campus for information about writing a resume and developing interview skills. You can work a maximum of 20 hours per week during the term and unlimited hours when your course is not in session.vic. The University (Clayton campus) offers a school holiday program.com.au/Intstu/fees. MUSHP.study. You must ensure all the admission steps are completed before the school year starts. Although Government schools are free to Australian citizens. Some primary schools offer before and after school care as well as school holiday programs to care for children whose parents are either working or studying full time. when you will be paid. make sure you read it very carefully and understand it before signing. there are both government and private schools.au Other sources include newspapers and online companies: www. Find a school near your campus: www.au School fees In Australia. www.vic.study. www.vic. Fee information: www. We suggest that you should not rely on income from employment when budgeting to pay for living expenses.com.edu.gov.com. the AusAID or IPRS) you will not have to pay school fees for your children at Government schools. This form can be downloaded www.gov.mycareer.hub.com.au or requested from a Department of Education and Early Childhood Development registered agent.eduweb.jobsinoz.edu. fees are charged for children of international students. Private schools charge all students fees regardless of their citizenship status. events and further career resources online.seek. Career Gateway provides you with access to employment opportunities.com. if you are entitled to more money (penalty rates) for working nights.monash.careerone. There are many different ways to find a job in Australia. Before starting work you should find out your conditions such as your minimum rate of pay.immi. laws in Australia will provide basic minimum pay and conditions.au.education. www.au/schoolsonline/ Your rights Your minimum rights and work conditions may be set by some form of legal document.com.jobsearch.au/about/keydates/ termdates. It is important you understand the rules of your work visa before starting a job.careergateway. www.vic.getjobs.and details about your child’s disease prevention program or immunization. for primary school aged children during all holidays: www.study.au. Working in Australia Permission to work You must have permission to work in Australia and hold a valid work visa.au. award or agreement.gov. www. when you should be taking 26 . www.au/family For further information about before and after school care. contact the school that your child or children will be attending.gov.
gov. such as unpaid trial work and scams can be found on their website: www.breaks during your shift and how much notice you need to give your employer if you want to resign from your job.fwo.org.au/ 27 .jobwatch. They provide a free and confidential telephone information and referral service. Telephone: 1300 724 200 www.au Jobwatch is an employment rights legal centre which provides assistance to workers in Victoria about their rights at work. You can contact the Workplace Ombudsman Helpline if you are unsure about your employment arrangements. Information about job hunting traps.
I ended up having one of the best university experiences that an international student from a big. Since my arrival here in Churchill. I began like all new students with no idea where to go or what to do.Chapter 3 – Starting uni Getting started checklist Have you: picked up your student diary? completed your enrolment? attended Orientation? updated your residential address in WES? explored and familiarised yourself with your campus? located the Health and Wellbeing Hub on your campus? found a place to worship? familiarised yourself with emergency numbers? Byron Hi! My name is Byron and I’m from Singapore. Since then. However. To be totally honest. I was able to quickly blend into the Monash environment. despite my first impression of Gippsland. when I first arrived here in Churchill and saw the vast Victorian landscape. I haven’t regretted making the decision to come here. I thought to myself. I recently completed a Bachelor of Science majoring in Microbiology here at the Gippsland campus. with the support of fellow new students and the international student support staff. Vice-President and President of the International Students’ Association (ISA) in conjunction with extremely supportive University staff! The point is that although I really didn’t like what I saw when I first came here. “what the heck did I get myself into this time?!?” I remember thinking “why are there more cows here than there are humans?” I assure you. busy city could have! 28 . I have served as an Executive Committee Officer.
monash. 3a.edu. employers or other private bodies. Australian Government sponsored students (AusAID) On arrival. Your offer letter will give you the exact location of the offices listed below • Doctor of Philosophy and Master of Philosophy students Go to the Monash Research Graduate School (students located at either the Gippsland or Parkville campuses should visit their departments for instructions) • Masters by research students Go to your Faculty Research Office • Higher Doctorate Research students Go to the Faculty Research Office 6.au/students/ pgresearch 5.edu. Enrol in your degree. ministries.html Please note that enrolment can differ slightly for some student cohorts (higher degree research.monash.monash. The Monash AusAID team can be contacted via email at: AusAID@adm. please report to the Student Service Centre in Building 10 of Clayton campus to register. Higher Degree Research Students Please ensure you have all the relevant enrolment paperwork (check your offer letter and enrolment documents).its. Check all the information that has been sent to you carefully.au/ students/computer. payment of Establishment Allowance.edu. It is recommended that you log on to the Monash system and activate your Authcate username and password before enrolment day. (See Chapter 1 – Pre-enrolment requirements).monash. As part of your sponsorship requirement. visit the Student Services Centre to obtain your Monash ID (identification) card Complete the online enrolment requirement at: www. At enrolment you will meet the staff from your faculty. exchange and study abroad and Monash College students). agencies. Meet with supervisor. Complete the enrolment forms: ‘Intellectual Property’ and ‘Ethical Research Practices’ with your supervisor 3. Once you have enrolled. All other students should complete the following steps: 1. You will be given your arrival pack which includes: your bank account. You may need to make an appointment before leaving home 2. select your units of study. Students who have been awarded stipends and/or tuition fee paying scholarships by Monash Research Graduate School should follow the enrolment instructions outlined in their offer letters. please submit a copy to the Fees Unit via the Student Service Centre at your campus to enable us to invoice your sponsor for tuition fees payment. organise your timetable. please ensure that you have provided the University with a copy of your letter of financial guarantee or financial affidavit with your acceptance document. If not.edu. www. You will also get a better selection of lecture and tutorial times. your sponsor may request us to provide them with 29 . You must bring along your passport as a form of identification.Starting at Monash Enrolment To secure your place in your course you must arrive by the scheduled enrolment date.au/study/international/ prepare/registration. get your Monash student identity card and collect your student diary.au Other foreign sponsored students If you are sponsored by overseas Government departments. IAP registration and program schedule and other relevant information. To enrol you must bring with you: • your Australian residential home address (even if it is a temporary address) • passport and visa • all completed and signed enrolment documentation • any additional documentation that needs to be submitted prior to enrolment (check your offer letter for any additional conditions of your candidature) 4. then click on ‘register for a new account’ to receive your student email account and access to the University’s online facilities Link (if necessary) your student email to either your personal email or staff email account: www.
your academic progress periodically. It is very important for you to attend orientation because it: • helps you get settled. Higher Degree Research students: Specific orientation programs are run for research students at the faculty/department level and at the beginning of each semester by MRGS. prior to the commencement of each semester.au/orientation Monash College Commencement Program: www.monash.au/students/associations • attend orientation • visit the international student association office or lounge on your campus 2.monash. or volunteer to help out • join a student club or society. It’s a great way to meet people outside your course and year level. particularly if you have just arrived in Australia.monash portal (your link to student email). In the meantime use below as a guide to each stage of a successful transition. 1. Here are our suggestions for making early connections: • get online and join Monash students in discussion groups or chat rooms – try the Monash student portal or web sites like MySpace or Facebook • make an effort to talk to other people who look lost! It’s much more fun discovering a new campus or trying out lunch venues with another first year student • head to Monash Sport and sign up for the gym. Getting adjusted University life will probably feel different for a range of reasons. Follow these steps and get off to a flying start! Orientation The University conducts orientation.edu.edu. broaden your interests and take time out from study. Your authorised consent to disclose this information is collected as part of your enrolment via the Web Enrolment System (WES). For great tips on getting started at University. connected and equipped for your Monash experience • provides course and study information critical to your academic success • introduces you to your faculty staff • gives you the opportunity to meet your new classmates and senior students just before starting your course • introduces you to your campus and the range of services and facilities on offer Check the following orientation website carefully for details of compulsory events and additional activities. You can use the eOrientation planner on the website to design your personalised orientation schedule. there are plenty of people and services on campus to help you every step of the way. the Web Enrolment System (WES) and other online services. Visit the stalls during orientation. ensure you collect a copy of the student diary as soon as possible. 30 . Students can also visit the Hub for a one-on-one orientation session that will introduce you to services and activities on your campus. Jump online Check out the University’s IT services. or a team. Don’t try to do everything at once! While you may feel overloaded with information and things to do.monash. just like you. It’s never too early to start meeting people. Remember that your Monash email account is the official means by which the university will communicate with you so it’s best to keep an eye on your account. See clubs and societies and student union/associations: www. Some clubs and societies charge a small joining fee. across all campuses. especially the my.edu/monashcollege/australia/ commencement English Language Centre: Your acceptance pack will contain information about your orientation. Monash University Orientation Program: www. If you missed out on one at enrolment then ask for a copy at the Student Service Centre on your campus. During the first few months it is important to remember that all new students are trying to settle in and find their feet. Make connections It’s not just your degree that will last forever – friendships made at university can last a lifetime.
com.edu. and learning in a new academic culture.au/lls/hdr/setup Handbook for Doctoral and MPhil degrees www.au or www. attend research seminars and morning teas with your supervisor and staff wherever possible. Get connected with the academic department in which you will be working.monash.au/ Your studies Studying at Monash will provide you with many interesting challenges as you work through your degree. For postgraduate research students. One of the more challenging times is likely to be in the first semester when you will have to simultaneously get used to living in a new country and culture.lib. find out what kind of research projects your department is involved in. www. your ability to handle theory 31 . You will however need to establish good research habits and set goals for yourself to ensure your research project remains on track. you need to develop and demonstrate a high level of analytical and critical thinking and the ability to understand and apply principles and key concepts for problem-solving.au/ Monash Postgraduate Association www. what career outcomes you can expect from your course and about the many services available for students at the University. Understand what you need to begin your course Consider what units you will be studying and check out the books and other resources you may need.edu/monashcollege/courses 4. you will be expected to organise and communicate your knowledge in both written and oral English. tutorials or meetings with your research supervisor will be conducted in English. Research As a research student you will not be required to attend lectures or tutorials. Programs are available from your Australian Diplomatic Mission (Australian High Commission.mrgs.monash.edu. The Australian education system may be different to the system in your home country.mpa. library classes. Be sure you go to all of your introductory lectures.monash. labs.au/research/doctoral/ index.edu. workshops and tutorials as this will set you up for success in your first year.edu.3.monash.monash. study skills classes and check out the range of online library services designed to support your uni studies at: www. If you are studying in Australia for the first time.mrgs. lectures.edu. Therefore.mrgs.check out your faculty.au and concepts at an advanced level and your research skills and techniques are very important.edu. If you need assistance with study or language skills.news.html MRGS www. As a tertiary student.edu. it is important to give yourself a positive start.html Additional support for research students Learning Skills Unit www.monash. All classes. Below are some suggestions to help you understand the Australian educational culture: • practise listening to the Australian accent by listening to Radio Australia.mrgs. Get into study mode and plan your study time well.au/pubs/handbooks Monash College students www.monash.au/research/doctoral/ chapter5b.monash.monash.edu.com.au Monash handbooks www. meet your academics. The teaching staff are there to guide you and at Monash you’ll meet some of the very best teachers in the world. Find out about your faculty Find out all there is to know about Monash . Discover the library Sign up for library tours. 5. visit the Learning Skills Unit in the Library. Resources are available through seminars in the ‘exPERT Program’ (run by MRGS) and the MPA guide to Postgraduate Programs which is published each semester: www.html The University has a code of practice for research supervision which outlines the roles and responsibilities of the supervisor and the candidate.au/seminars/index. You also need to be selfmotivated and independent.ninemsn. Consulate or Embassy) • keep up-to-date with Australian news and current affairs by reading Australian newspapers and magazines www.
au/students/pgresearch/ Coursework The following information provides tips to help you in the first semester of your course. To avoid plagiarism. These can be accessed from the Library home page www. Make a point of reading these outlines very carefully in the first week. Some lecturers record their lectures and place them online. 3.edu. Each faculty and department will provide guidance on how to reference in your unit. essays or your research. Wide reading is essential. the lecture’s aims. If you have trouble comprehending your lectures it is normally acceptable to make your own recording of the lecture.lib.its. Referencing When writing assignments. They also allow the reader to follow up on what you have said and locate the sources for themselves. approach the lecturer first to make sure that this is appropriate. www. However. you will need to reference information that you obtain from books and other sources. find out about the nature of assessment. To help your understanding of lectures. For a full time load of 4 units.edu. the due dates of assignments. theory. 1. Lecture notes and slides may be available through your online learning systems such as MUSO and Blackboard. You may be given a reading list from which you select.lib. Probably the most important of these is ensuring that you get to the lecture on time because in the first few minutes the lecturer will usually present important note taking information – e. issues and conflicting views of a subject. or expert opinion. the different topics to be covered – which will help you to understand the overall content of the lecture.monash. lecture program. You should think about how the different methods of assessment outlined in each unit might affect the study methods you use. 4. You need to: • memorise information • ask questions and analyse problems • examine evidence • think critically In other words you are expected to develop your powers of independent thinking.au. you must acknowledge all your sources.monash. you should be attending classes and studying for at least 40 hours-per-week. Lectures and tutorials take up part of the day. 2. 5. Taking notes in lectures Lectures are the main method of instruction at the University. They can support your own view of the topic with scientific evidence. This means that you will need to indicate in your essay: the name of the author and other publication details about the sources you have drawn on for your essay. its assessment requirements. to ensure you don’t run out of time. It is up to you to approach your lecturer or tutor if you are having difficulties. If you do not provide Unit outlines In the first week of your course you should receive a unit outline for each of the units you are undertaking. complete required reading before the lecture and review your lecture notes with fellow students soon after the lecture. They will give you a good idea of what is expected of you in each unit and also how these expectations differ from one unit to the next. 7. Lecture groups may be large. you should devote at least 10 hours-per-week to it (classes and private study combined). You will have to identify and make notes on the main points in lectures and texts. or you may have to search for relevant material in the library. References demonstrate to the reader the depth of your knowledge and understanding of the facts. 6. There are a variety of strategies that you can use to take effective notes in lectures. For example.au/tutorials/citing 8. For every 6 credit point unit. thus lending greater authority to what you have written.Enhanced IT services www. Assignments may be set many weeks ahead. begin planning how you’ll approach assignments when the assessment timetable for each subject is made available.edu. In any work you put forward. you will need to learn referencing skills (footnotes including references. required readings in the unit and the 32 .monash. These will provide important information including the aim of the unit. You will need to plan your own long and shortterm timetables. bibliographies).g.
Plagiarism is often described as ‘stealing’ the intellectual property of other writers and this is not allowed at University. You will need access to the internet.edu. Getting academic assistance It is important to seek advice early if you are experiencing any difficulty or confusion in your academic study or any other matters that affect your ability to study. You should generally refer to other people’s ideas in your own words as well. The Library offers language and learning support resources and programs which are free of charge to students wishing to improve the quality of their academic English and their approaches to study.monash. Plagiarism occurs when you present the written words or ideas of another person as your own.edu. Plagiarism usually occurs in two ways: 1.monash. However. or when the idea has been expressed succinctly in subject-specific terminology.au/news/monash-connectpage. reading. much of your study material will be placed in the online learning systems such as MUSO and Blackboard. Often plagiarism occurs when students feel they can’t write the idea as well as the original author wrote it and so the exact words are copied.monash.html Check out Chapter 4 – Social & cultural Australia – Internet for more information 33 .edu. using the exact words from a source.au/lls www. Instead of copying out information or sentences from texts. In this case.au/students/labs/locate. there is a strong emphasis on the ownership of ideas.monash.au/classes Students are advised to access the wide range of online resources: www. researching and speaking skills: www. Some branches of the Library run special classes over summer and during the mid-year break.edu.edu. Free internet access is available on all campuses at the library and in computer labs: www. Plagiarism In the Australian culture. Your lecturers will also be an important source of help – be sure to find out early where their offices are located and at what times they are available to see students. but failing to use quotation marks Internet Monash University uses your student email account as its primary means of communicating with you.lib. using the words or ideas from a source and not indicating the source 2.sources for the information you use. writing.its.monash. then your work constitutes plagiarism and that is considered to be a very serious breach of University regulations. indicating the source. You will only need to cite the views expressed in books and articles as a direct quote when it is not possible to rephrase the idea without altering an author’s intended meaning. you must remember that the person marking your essay wants to know whether you understand the material. you will also need to take care that you don’t use wording that is too close to the original source.au/lls/llonline EASE Learning tools are available on all library PCs to assist with listening to lectures and presentation skills. These words or ideas may be from published sources or even from other students’ work. A range of classes are also available in the early weeks of each semester if you want to develop your note taking. You can show this by expressing the ideas in your own words rather than just copying them. the words should be enclosed in quotation marks. Additionally. This means that not only will you need to acknowledge the source of the information you use by providing a reference.php High speed wireless and fixed internet access is available on all campuses: www.its. the words and the structure of your assignment should be your own.
• library: loans.monash. Starting a new experience.au www. examinations and results. For Monash abroad and exchange students Monash Abroad provides support and services for international exchange. web and internet • human resources: Australian Privacy legislation • occupational health and safety: your health and safety whilst at Monash • equity and diversity: student equity and access to disability support services surroundings and people are new and even the styles of teaching and culture are different. like going to an international University. counselling.monash to: • search and find the answer to frequently asked student related questions • ask your own question • track and read our response to your question • help improve ask.Where to get information ask. family and child care services. You’ll find that the Hub staff are happy to answer any questions you may have particularly in reference to: • liaison with Department of Immigration & Citizenship (DIAC) and OSHC Worldcare providers • visa information • airport pick-up and temporary accommodation assistance • orientation programs • referral to University services • programs and activities connecting international and local students Health and Wellbeing Hubs are located on all campuses.monash. You can contact Monash Abroad at any time during your stay at Monash for advice and assistance. scholarships.Abroad@adm.monash by providing feedback You can search for answers to frequently asked questions (FAQ) about: • student administration: admissions. transport and maps: parking permits and use of the inter-campus shuttle bus. You can access ask. graduations. monash as soon as you get your Authcate username and password from my. enrolments. Monash is also an approved institution for 34 .edu/studyabroad For sponsored students The Fees Unit manages the administration of scholarship and sponsor requirements for external sponsorships including those from the Australian Government. financial aid.au/fees Health and Wellbeing Hubs Extensive support services for international students are available on each campus within faculties and central University services.monash. employees or other private bodies. agencies.edu.monash. A team of student advisers are located within the Health and Wellbeing Hubs. network access. Telephone: +61 3 9905 1551 Monash. See back of booklet for contact and location details. Monash University fees www. computer training. In addition to the support of international students. visas and timetables • parking. accessing computers and labs. available 24 hours a day. ministries. overseas Government departments.monash ask. housing advice. study abroad and intercampus exchange students who come to Monash for just one or two semesters. you can also access health services. can be exciting. fees. email usage.au/askmonash You can use ask. The For students receiving foreign financial aid Monash University is participating in the US Federal Family Education Loan Program (FFELP) for eligible US students to receive Stafford or PLUS loan funding.edu. study resources and student centred services • IT and computers: applying for a computer account and password.monash is our online customer service tool. Hub staff can help you adjust to your new experiences and are interested in your development and success at University.edu. chaplaincy and occupational health and safety advice at Health and Wellbeing Hubs.
edu. Norway and others. confidential pastoral counselling for spiritual. Our chaplains provide a community focus in developing spirituality for students and staff and regularly liaise with all spiritual groups on campus. Building B 35 . religious and cultural needs when adjusting to University life.monash. the University has appeals provisions relating to unsatisfactory academic progress. In addition. or if you have a complaint about academic or administrative decisions. discipline. library assistance. If the issue is not resolved through Religious services There are a variety of religious services and programs that occur during the year. faith reflection and personal growth. Building 9 Room 105. lectures/workshops.au Clayton: Gippsland: Parkville: Peninsula: Religious Centre. You can contact our foreign financial aid administrators if you have any queries about the administration of you loan. the quality of teaching. a member of the Equity and Diversity Centre.edu.edu. Services can include note-takers. or one of the Health and Wellbeing Hub counsellors. These are held by student groups or campus based chaplains. the dean.19. The Disability Liaison Unit provides a range of services and facilities to assist you if you have a disability or a long-term medical condition. Level 1. If this doesn’t resolve the complaint you have the right to lodge a formal complaint with your faculty’s grievance officer. provision of material in alternative formats and alternative arrangements for assessment. grievance and appeals procedures Monash University has grievance policies and procedures and a University Student Ombudsman. and weekly study groups on scripture.monash.monash.monash.monash. the behaviour of staff.adm.adm. If you believe that you have been treated unfairly. To assist you we have published a handbook called Salaam Monash which offers: • information on Islamic services and facilities in the Melbourne region • a register of local Halal food/groceries outlets • contact details of Islamic societies/organisations Salaam Monash is available from the Health and Wellbeing Hub on your campus or can be downloaded at: www. More information is available at: www. You can also seek advice from a Student Rights Officer. health and equity opportunity and for student visa holders: the refusal to issue a release letter.edu/international/religion/salaam For students with disabilities We are committed to enabling you to participate as independently as possible in educational activities by promoting access and equity for students with a disability. you may choose to discuss your complaint with the relevant head of department or administrative unit.au/community-services/ chaplaincy Places of worship Each campus has a multi faith room for prayer and reflection: Berwick: Caulfield: Room 145. Germany. Disability Liaison Unit Telephone: +61 3 9905 5704 Fax: +61 3 9905 5517 dlu@adm. Building A Muslim students We recognise that Muslim students often have specific social. Building 901 Level 1. with other community based faith groups and organisations. Level 1. your complaint can be dealt with under the Academic and Administrative Complaints and Grievances Policy.FinAid@adm. If such a discussion is not appropriate or you feel uncomfortable.edu/sss/equitydiversity/ disability-liaison Complaints. the provision of University services. The chaplains can help put you in touch with your own spirituality and if you wish. including regular opportunities for worship and meditation. Building 1N C2-2 Conference Room Room A1. Foreign.students to receive the benefits/entitlements from the US Department of Veteran Affairs or Government student loans/financial aid from countries like Canada.au www. the faculty manager or registrar. In the first instance you should try to resolve your complaint with the person concerned. religious and personal issues.
such as bags and laptops close to you and do not leave your belongings unattended anywhere on campus. or at least make sure they are out of sight.au/execserv/studentgrievances/index. The Student Association on each campus offers a student rights service.ombudsman. Student Rights Officers can work with you and advocate for you in any disciplinary. you may lodge a complaint with the University Student Ombudsman.monash. grievance or other procedure. Safety and security on-campus Security and personal safety is very important to everyone at Monash. www.au/security For on-campus emergencies contact Security: Telephone: +61 3 9905 3333 or extension 333 from any internal phone. information and advice to make your time here as safe and productive as possible.monash.edu.edu.au/students/associations/ student. In an emergency or for immediate response while on-campus. work and socialise. Safer Community Program We are committed to providing a safe and productive environment in which you can study. www. Always keep your personal items.au/ • make sure there is someone else in the building that you know (staff.monash.monash. building attendant) A security bus is available for students on the Caulfield and Clayton campuses. and the experienced staff will assist you with referrals.au Remember that the Community Care Line is not for emergency response. If you are driving to campus. use the Security number +61 3 9905 3333 or extension 333 from internal phones. s/he does not advocate for students or the University. ensure that you always lock your vehicle and remove any valuables. If you have any security related concerns or enquiries.edu.monash.edu.this process.fsd.adm. The University Student Ombudsman investigates complaints in an impartial and independent manner. or would like to know what you can do to help keep the University community safe.edu. We provide a dedicated professional security service team however it is the responsibility of everyone at Monash to work together to build a strong culture of security awareness that will benefit us all. Turn to the front inner cover to refresh your understanding of all emergency contacts and numbers.monash. Visit the Health and Wellbeing Hubs for more information. please talk to your local security patrol staff or your campus security office for advice or assistance. If you are studying on campus at night you should: • try to park your car in a well lit area as close as possible to your workplace or study area • pre-arrange to walk with a group when leaving your study area • consider using the local campus Security Escort Service • walk confidently with a purpose and only use well lit pathways • know the telephone numbers of Campus Security and have them programmed into your mobile phone 36 . It is easy. Telephone: +61 3 9905 1599 firstname.lastname@example.org/international/esos/ University Ombudsman: www.html Complaints and appeals information for student visa holders: www. students. complete research. The Safer Community Program is for all Monash students and campuses and can assist you if you: • feel threatened or unsafe • have concerns about someone else’s behaviour or wellbeing • have received unwanted attention • are worried about someone harming themselves or someone else • need confidential advice on managing a difficult on-campus situation To contact the Safer Community Program use the Community Care Line.html Academic and administrative complaints and grievance policy and procedures: www.
adm.au/wes/student_services 37 . in share accommodation or other social situations). general or sexual harassment worries you may have. criticism or insults. Visit your campus Health and Wellbeing Hub to discuss any concerns you might have about such behaviour. it is still very important that you keep your Australian residential address and telephone number up to date in case we need to contact you via mail or phone.edu/sss/equity-diversity/ www. List of advisers: adm. We provide trained staff who can be contacted for advice about any bullying.monash.procedures.monash. Advisers will help you understand the University’s Discrimination and Sexual Harassment Grievance Procedures which are provided to support students and staff who believe they have experienced discrimination or harassment. assigning unreasonable tasks. psychological/ emotional harassment. staff and visitors with a healthy and safe environment for work and study.edu/sss/equity-diversity/ equalopportunity/contact. This is one of your student visa conditions.edu. Bullying is considered an abuse of power and involves repeated unreasonable behaviour such as verbal abuse.monash.html Additional information: adm.au/Home. No form of bullying or harassment will be tolerated at the University. If you are upset by the behaviour of someone at Monash you are encouraged to seek help. Please note that all conversations with advisers are strictly private. You can update your address in the Web Enrolment System (WES): my.Bullying and harassment (including sexual harassment) The University is committed to providing students.edu.au/sss/equity-diversity/ equalopportunity/discrim. humiliation through sarcasm. deliberately withholding information or inconveniencing someone.html Counsellors and student advisers are also on hand to assist you with bullying or harassment concerns within and external to the University (for example: in the workplace. intimidation. Harassment involves similar behaviour and includes sexual harassment which is against the law in Australia.asp Keep connected with the University Although your Monash email account is the primary method we will use to contact you. Behaviour which may be acceptable in other countries could be against the law in Australia and behaviour which Australians find acceptable might offend students from other countries.gov.humanrightscommission.vic.monash. excluding or isolating a person.
A3 Security. approximately 40kms from the city centre. A3 38 . A2 Facilities and Services office. B2 Lecture theatre G43. B2 Service centre. café. G117. A2 Tutorial rooms 171-2. 133. B2 Library and Learning Commons. B2 Video conferencing 203. B2 Quiet Room 145. Gymnasium (G109. B2 Information Technology Services (ITS). A2 Student accommodation Hall of Residence. A2 International Student Support. A3 Student flats. December 2008 To Princes Highway To Berwick Hospital 1 2 3 4 Building 901 Ground floor Main entrance. A2 Sporting facilities Soccer field. A2 Monash Union of Berwick Students. B2 First floor Faculty of Business and Economics. 68-70. A2 Blue screen room and sound labs (off courtyard). A2 Computer lab G74. bar and bistro. 235. A2 Building 930 Health. A3 Berwick Residential Services. B2 Lecture theatres 117. building 903). B2 Basketball courts.Berwick campus The campus is situated in Melbourne’s south-eastern suburbs. A3 Multimedia studios and labs. A3 Campus business lounge 157. A2 Disability Liaison Office. B2 Second floor Campus administration. A3 Building 903 Ground floor Lecture theatre G121. B2 Building 902 Ground floor Student lounge. Berwick campus map 1 To Melbourne and Monash Freeway 2 3 4 Student Hall of Residence Pavilion ay Pr in ce s Fr e Building 903 Permit parking Car Pool parking Permit parking A ew Building 930 Permit parking A Practice cricket pitch Building 902 Building 901 Quadrangle Tennis court Permit parking Basketball court Student flats Main entrance Soccer field B Permit parking B OU T To Princes Freeway and Monash Freeway Cly d IN de Roa Buchanan Park Gate Ticket machine parking i ve Chisholm Institute of TAFE Dr Cly C Ka ng an de Roa d C Key to car parking Red permit Yellow permit Blue permit ticket machine parking (check signs for latest information) Residents parking Accessability parking Motorcycle Resident permit parking parking To Berwick Railway Station Map by Design and Publishing. A2 Bookshop. A2 First floor Faculty of Information Technology. A3 Seminar room G87 (off courtyard). 197. A2 Tutorial rooms G63. B2 Tutorial rooms 231. A2 First floor Lecture theatres 195. A2/3 Business and Economics computer labs. It should take about one and a half hours by car from the airport along the Monash Freeway and CityLink tollway to Berwick. B4 Pavilion Recreation room and laundry. Wellbeing and Development. A3. A2 Faculty of Arts. A3 Tutorial rooms 1139 – 1141. A2 Careers and Employment. 174. A3 International and mature-age student lounge. A4 Beach volleyball court.
An intercampus bus commutes between the Caulfield and Clayton campuses every 25 minutes.H. Monash University Caulfield campus 1 Clarence Street Finch Street 2 Turner Street Bates Street 3 Douglas Street Epping Street 4 Burke Road Waverley Road A To St Kilda and City 871 Dandenong Road A Waverley Road Princes Highway (Dandenong Road) Dandenong Road Pr i n c J Derby Road Si Child Care Centre carpark H es H i g hw ay ( Da nd en on gR as hD r iv e Main entrance Prince Student Union BBQ Queens Avenue nM on exit only Steps s Avenu A Library and Campus Administration/ information Walkway (level 2) F e Burke Road rJ oh Caulfield Plaza Shopping Centre G oa d) Ardrie Rd B No rm an Sir Moama Rd by Ro ad Ca Ta x Jo nk i ra hn ulf Mo ield na Chisholm Hall S N Central Common Walkway (level 2) Walkway (level 2) B Blue permit parking Station Street Members No. Oakleigh Railway Station. 39 .N. The number 3 tram from Swanston Street in central Melbourne will also take you directly to the Caulfield campus. Huntingdale Station. Wellbeing and B Development B3 Humanities.30 am and 9.1 car park.K Computer Laboratories B3 International Student Support Unit B3 A T ITS Computer Laboratories C3 A ITS Service Desk B3 A Library B3 Mail and Transportation Services B3 A Maintenance Technology F Institute (MTI) B4 N Management B2 S Marketing B2 N MBA and DBA B2 T MIT Certification Laboratory C3 B.30 pm to midnight.A Postgraduate Lounges A3.15 pm. The pick-up and drop-off point at Caulfield campus is from the bus shelter adjacent to the Security Office. A free evening security bus is available for staff and students. Ticket machine parking wa Ac yS sta cess tio tat n v to ca ia u mp ion nd us erg fro rou m nd railw wa ay lkw ay Ra sh il Dr ive K B C E D To Clayton campus and Dandenong To M on as Avenue Smith Stre et Footbridge (level 2) Sir John Monash Drive h M ew s Da nd T Tennis courts en on g Ro Nor Caulfield Racecourse Ticket machine parking ma ad n by Roa d East Caulfield Reserve C (check signs for latest information) Area 1 YellowCar Pool Red Blue permit permit parking permit parking Green permit Ticket machine parking Contractor parking Accessability parking Blue permit parking Queens Key to car parking MRC Guineas Car Park C Map by Design and Publishing December 2008 Dudley Street 1 2 3 4 Building index Academic Director B3 A H Accounting and Finance A3 G Art and Design – Faculty Office B3 B. Chadstone Shopping Centre. The bus departs from the bus shelter adjacent to the Security Office at half hourly intervals from 5. add another 45 minutes in peak hour (and 30 minutes at other times).B2 H.H Arts B3. Frankston and Pakenham.C Monash College B3 Monash University English F Language Centre (MUELC) B4 S Monash Sport B2 Monash University Studies Online C (MUSO) Support Desk B3 S Monash University Venues B2 S MONSU Caulfield B2 B Museum of Computing History B3 Overseas Student Services (OSS) S Lounge B2 S Parenting/Disability Room B2 H Political and Social Enquiry A3 Postgraduate Computer H. multi-level car park is available on campus for staff. and four lines stop at the station: Cranbourne. By train and tram: The Caulfield Railway Station is adjacent to the campus. Waverley Park. students.B2 Business and Economics K Computer Laboratories B3 S Business Law and Taxation B2 A Campus Manager B3 J Car Park A2 Caulfield School of Information H Technology A3 S Careers and Employment B2 Centre for Advancement of Learning C and Teaching (CALT) B3 Child Care Centre A1(22-24 Derby Road) S Chisholm Hall B2 B Counselling Service B3 Design/Multimedia and Digital Arts B3 G N Donor and Alumni B2 Econometrics and Business H Statistics A3 H Economics A3 T Facilities and Services C3 G Faculty Gallery B3 Faculty of Information Technology A3 H D. Building B. entry from the western side of Smith Street. Holmesglen Institute of TAFE. Ticket machine parking ranging from one to five hours is also available in surrounding streets. Communications and Social Sciences B3 B A Information B3 Information Technology – B. Monash University Clayton campus.G Fine Arts/Studios (3D) B3 S Fitness Centre B2 Graduate School of Business A3. visitors and the general public. It takes about an hour to reach the campus from the airport by car.E Fine Arts/Studios (2D) B4 B.A3 K Bookshop B3 Business and A. Frankston and Pakenham.S Economics B3. 3 tram from Swanston Street will also take you directly to Caulfield campus. Dandenong. The Caulfield Railway Station is adjacent to the campus and four train lines stop at the station: Cranbourne.N B Health Service B3 Health. Monash University Caulfield campus. Oakleigh Railway Station. Parking A user pay. between 7.T Laboratories A3. If you are coming from Melbourne airport. Dandenong.A3. Entry to the car park is from Princes Avenue. The No. Chadstone Shopping Centre. By bus: Bus Route 624 – Kew.Caulfield campus The campus is located 10kms south of Melbourne’s city centre. Auburn Railway Station. A taxi rank is situated on the railway station side of Sir John Monash Drive. Caulfield Railway Station.C3 H. The bus drops staff and students to carparks and main streets within one and a half kilometres of the campus. Bus Route 900 – Stud Park Shopping Centre.B3 H Postgraduate Office (MPA) A3 A Postgraduate Study Space B3 C Print Services B3 F Psychology B4 Reception B3 Security B3 Service Centre B3 Social Work B3 Student Union B2 Switchboard B3 Teaching Facilities Support Unit B4 Technology Services Group (Faculty of Business and Economics) B3 Theory of Art and Design B3 Food outlets C & B Café B3 Coffee Hq B2 Gryph Inn Bar and Bistro B3 Fresco Juice Bar B3 MamaDuke Cafe and Luca Restaurant A3 Tower Sushi B2 A B A C S A F C G C S K C H S Travelling to the campus By car: The nine kilometre (six mile) trip from the city of Melbourne will take about 25 minutes in peak hour and 15 minutes at other times. Caulfield Railway Station. The bus operates Monday to Friday from March to mid-November.
Monash University Clayton campus 1 2 3 Howleys Road 4 5 6 52 NE 3 A Normanby Road A NE2 43 44 NE7 Halls of Residence Lake NE5 NE 4 46 45 NE 1 74 NE5 Gardiner’s Road CSIRO 47 700 Blackburn Road 203 48 NE8 202 Building 1 B CSIRO Bayview Avenue 39 N1 Ring Road West Inner Martin Street Building 3 Building 2 B N3 40 40 56 N4 41 41e Hockey Field Pav illon 80 Multi-level Car Park Car pool parking 42 Jock Marshall Reserve Monash University Business Park (710) Blackburn Road Ring Road West Outer W1 level 4 All day ticket parking 57 38 Red Permit Ground Floor Engineering Road Duerdin Street Lake Beddoe Avenue N2 28 72 29 59 35 34 31 26 37 70 36 36A C 69 60 60 Oval 3 All day ticket parking C Blackburn Road W2 81 30 33 32 32 63 E1 Union Loop Road Authorised C11 and contractor parking only Oval 2 Ring Road East Woodside Ave 27 53 75 24 23 23 19 21 20 25 63 Car pool parking Tennis courts C3 51 50 3c 3b 9 11 11 4 Underpass Union Road 3e 3d C2 E2 1 1 Soccer/Hockey D 22 17 STRIP 2 Beddoe Avenue Monash Oakleigh Legal Service (No. ST7 D2 64 South One E2 72 Sir Alexander Stewart Theatre E7 C2 31 32 33 34 35 36 36a 40 . 22 kms from Melbourne’s city centre.Clayton campus The campus is located on the corner of Wellington Road and Princes Highway.60) Monash Children’s Centre (Clayton Cooperative Limited (No. A trip by car will take approximately one hour from the airport along the Monash Freeway and CityLink tollway.78) 18 16 15 13 D 10 3a 220 C1 2 Pavillion Way STRIP 3 13 13 14 13 1 Oval 1 Construction site parking only C8 C9 64 4 67 6 6 l parking 1 68 12 55 Rin gR oa d 8 Car pool parking SW2 62 John Monash Science School under construction 7 Car poo E 54 Bus Loop 58 65 Ea st 5 C10 61 SE1 SE4 71 SE3 Multi-level car park Baseball SE2 Australian Synchrotron E Car pool parking S2 73 S1 All day ticket parking Lake SE5 49 Wellington Road free parking area SE4 Entrance MONASH HWY (Wellington Rd) MONASH HWY (Wellington Rd) F PR INC ES Mannix College HIG HW AY 218 Key to car parking (check signs for latest information) Red permit Yellow permit Blue permit Green permit Brown permit 3 hour ticket parking 11/2 hour ticket parking 1 hour non-ticket parking Motor cycles RACV Pick up points Disabled Residential authorised parking Services parking only parking F Security bus route and stop numbers Map by Design and Publishing December 2008 1 2 18 19 20 21 22 23 24 25 26 27 28 29 30 Senior Zoology D2 Central Science Block D2 First Year Chemistry D2 Zoology Lecture Theatres D2 First Year Biology D2 Senior Chemistry D2 Western Science Lecture Theatres D2 Eastern Science Lecture Theatres D2 Physics and Computer Science D3 Senior Physics D3 Mathematics and Information Technology Services C2 Northern Science Lecture Theatres C2 Hargrave-Andrew Library and Cafeteria and Facilities and Conference Office C2 Engineering Building 31 C3 Engineering Lecture Theatres C3 Engineering Building 33 C3 Engineering Building 34 C3 Engineering Building 35 C3 Engineering Building 36 C3 Engineering Building 36A C3 3 37 38 39 40 41 41e 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 Engineering Building 37 C3 Boiler House B2 Botany Experimental Area B2 Facilities and Services B3 Animal Services C3 Animal Services 41e C4 Zoology Environmental Laboratories B5 Richardson Hall A4 Roberts Hall B4 Farrer Hall A5 Howitt Hall A5 Central Building (Catering) B5 Deakin Hall B5 South East Flats E5 Monash University Club D3 Monash Short Courses Centre D3 Normanby House A4 Microbiology D2 Japanese Study Centre E2 Gallery Building E3 Central Store. Transport and Mail Services B3 Grounds Building B2 Yarrawonga Building E2 4 5 59 Australian Pulp and Paper Building C2 60 Engineering Building 60 C3 61 Parking and Security E3 62 High Voltage Switchroom E1 63 Faculty of Information Technology C3 64 Faculty of Medicine Offices E2 65 Monash House (Marketing and Student Recruitment) E2 67 Information Services Building E3 68 Performing Arts Precinct E3 69 Engineering Building 69 C3 70 Accident Research Centre C3 71 Multi-level carpark E4 72 Engineering Building 72 C2 73 Monash College Building F2 74 Monash Science Centre A4 75 Monash Biotechnology D1 80 Multi-level carpark – North Ring Road B2 81 Monash Centre for Electron Microscopy C2 202 Monash University Business Park – 710 Blackburn Road B6 203 700 Blackburn Road B6 6 218 Mannix College F3 220 T8 Telstra Building D6 Building index 1 2 Monash Sport D4 Sir Robert Blackwood Concert Hall D4 Administration Building 3a D3 Administration Building 3b D3 Administration Building 3c D3 Administration Building 3d D3 Administration Building 3e D3 Sir Louis Matheson Library E3 Krongold Centre E3 Education E3 Alexander Theatre E3 Rotunda E3 Religious Centre D3 Campus Centre D3 Humanities D3 Law including Law Library E2 Medicine D2 Teaching Facilities Support Unit E2 Centre for Medical and Health Sciences Education D2 16 Biochemistry Teaching Laboratories D2 17 Biology D2 3a 3b 3c 3d 3e 4 5 6 7 8 9 10 11 12 13 14 15 Lecture theatre index 63 Central One C3 32 Engineering E1-E6 C3 60 Engineering/Examination Halls EH1-EH4 C3 12 Law School L1-L5 & G20 E2 13d Medicine M1 D2 13a Medicine M2-M3 D2 11 Menzies – Humanities H1-H10 D3 8 Rotunda R1-R7 E3 25 Science S1-S4 D2 24 Science S5-S6 D2 21 Science S7-S8 D2 25 Science S9-S12 D2 29 Science S13-S15 C2 25 Science ST1-4.74.62) Monash Community Family Co-op (Nos.
School of B3 Australian Sustainability Industry Research Centre B3 Binishell B2 Bookshop B3 Business and Economics. Faculty of B4 Examinations and Graduations B3 Facilities and Services B3 3W L2 4W 6N 1N L1 5N 2N 1S L1 1E L1 3N 2W L2 2S L1 1S L2 3W L2 Gippsland Centre for Art and Design C4 Gippsland Education Precinct B2 Gippsland Medical School B3 Gippsland Research and Information Service (GRiS) B4 Gippsland Research Office B3 Gippsland Residential B3 Health. Faculty of B2 Cafeteria.Gippsland campus The campus is approximately 170kms east of Melbourne in the town of Churchill. train or bus. Flinders Street. CityLink tollway and the Princes Freeway. MUGZoo B3 North Place A3 Nursing and Midwifery. Bistro B3 Centre for Australian Indigenous Studies (CAIS) B3 Centre for Gippsland Studies B3 Chaplaincy B3 Crofton Hatsell Room B3 Education. The trip by car takes about two and a half hours from the airport via the Tullamarine Freeway. Wellbeing and Development B3 Hexagon B3 Humanities. Communications and Social Sciences. with connecting bus services from Morwell to Churchill or by using the campus taxi service. Office of B3 Psychology. Gippsland School of B3 Information Technology Services B3 Library B3 Link Meeting Room B3 Logistics and Mail Office B3 6S 6W 3W L2 2S L2 1W L3 4N L1 3N 1S L1 2W L2 4N L2 1E L2 1E L1 2W L2 Maintenance and Grounds C4 Marketing Gippsland B3 Monash University Gippsland Student Union. Student Lounge B3 Video Conferencing Room B3 4N 5S 1W L3 3N 7N 2W L2 4N L1 1W L3 4N L1 1W L2 1N L1 1W L2 3N 2W L2 41 . It can be reached by car. A rail service runs regularly from Southern Cross. Department of B3 Reception. Monash University Gippsland campus 1 2 3 Ma 4 ry Gr an tB A r uc Kurnai Secondary College Churchill campus N4 N4 Carpark Churchill-Monash Golf Course N3 Ca rk rpa A eD Carpark r i ve W ay ald 7N N1 Sports Field cD North Place on M Carpark N5 rp ar GREEN Inc. Student Services Centre B3 Spiritual Centre B3 Student Services Centre B3 Student Union. Caulfield and Dandenong stations to Morwell. School of B3 Information Technology.(GI) k N2 Ca rpa rk Carpark GI1 Carpark GI1 Ca De Pri spatc nte h ry / Carpark GI2 5N Bus Loop 4N 3N 2N Link 1E 2E 1E Knuckle 3E Auditorium B Carpark 6N Churchill Leisure Centre 5N 5W 2W 3W 4W Lake 1N Amphitheatre B n Jea e Driv raith Galb 1W 1S Eva West Circle 6W No Carpark 2S Reception r th wa ys House 6 West Residences C BBQ Carpark W1 Ro ad Car par k Car par k C2 C1 Carpa rk Carp ark Pooh Corner Child Care C3 Ca rpa rk Carpark W2 Ad a C ro s sl ey Dr i ve House 1 House 4 House 5 C 5S 6S S2 Carpark Tennis courts West Recreation Hall BBQ South Residences Carpark South Recreation Hall BBQ W4 D West Residences Carpark W3 D Key to car parking Lawless Road Yellow permit Accessable parking (check signs for latest information) RACV Pick up points Map by Design and Publishing December 2008 1 2 3 4 Building index Applied Sciences and Engineering. School of B3 Off Campus Learning Centre (OCLC) B3 Pro Vice Chancellor.
just 3 kms north of Melbourne city.16 The Avenu e Zoological Gardens Optus Oval Walker Str eet Monash University Parkville campus Faculty of Pharmacy and Pharmaceutical Sciences 381 Royal Parade Parkville Melway Ref.indd 5 Princ e Royal Parade Mile Lane Manning building (403) pl Po R ar d oa d y eter Cem ad Ro W . depending on traffic. 29. 2. Building 401 G G G 1 1 Reception and foyer Student services Cossar Hall Board room Lecture theatre 5 399 Royal Parade (404) Monash University Parkville campus Building 402 G Cafeteria G Security office G Toilets G Facilities and services 1 Virtual practice environment 1 and 2 1 Department of Pharmacy Practice 1 Centre for Medicine Use and Safety 1&2 Teaching centre 1&2 Lecture theatres 1.Parkville campus The campus is located on Royal Parade. CL Butchers Pharmacy Library 4 Department of Pharmaceutical Biology 4 Lecture theatres 4 Scott building (402) Cafeteria Teaching centre Main entrance Cossar Hall Building 404 G Office of the Dean G Monash Institute of Pharmaceutical Sciences G IT services G Victorian College of Pharmacy Foundation 1 Department of Medicinal Chemistry 2 Centre for Drug Candidate Optimisation Also accommodated at the Parkville campus: Pharmaceutical Society of Australia (building 401. level 1) Lecture theatre block 381 Royal Parade Sissons building (401) Walker Street Map by Design and Publishing December 2008 Tram stop No. The trip by car from the airport is about 30 minutes. The campus is a 15 minute tram ride from the city along Elizabeth Street and Royaland Pharmaceutical Sciences Faculty of Pharmacy Parade. 3 2 Department of Pharmaceutics Royal Parade Building 403 G Library. G12 Princes Park The Avenue Royal Park Mile Lane Leonard Street Royal Parade sP ark Macart hur R oa Drive Gratton Str eet Melbourne General Cemetery 5/12/08 1:29:40 PM es t G e at us ho t eS t ree Royal Parade e Crescen lleg t Co Melbourne University 42 all-maps-CMYK.
which is on Port Phillip Bay.B4 Student Union C3 Workshop/maintenance C3 Works Branch C3 Security telephones E G B B C A S C R U J B J 43 . The trip by car takes about one and a half hours from the airport.Peninsula campus The campus is in Frankston. 43 kms south from the city. Restrictions apply on all campuses. Map by Design and Publishing December 2008 1 2 3 4 Building and lecture theatre index Administration B2 Bookshop C3 Business and Economics B3 Cafeteria/bistro C3 Commmunity Emergency Health and Paramedic Practice A3 Education B2 Enrolments B2 Garages C3 George Jenkins Theatre B2 Gymnasium C3 Health Science B3 Health Wellbeing and Development B2 C U D U H A A N GJ U G A S Indigenous Student Lounge B2 Information Technology Services (ITS) B2 A International Student Support B2 A Lecture theatre B3 F Library C2 L Monash Careers and Employment Service C3 A Monash College B3 G Monash Metro Business Lounge B2 S Monash Peninsula Early Childhood Centre D3 MPECC Monash Sport C3 U Monash University English Language Centre (MUELC) B3 G Nursing and Midwifery B3 Occupational Therapy B3 Physiotherapy C3 School of Primary Health Care C3 Security B2 Sport and Outdoor Recreation B2 Struan Postgraduate Centre B2 Student Services Centre B2 Student Residences A4. Monash University Peninsula campus 1 2 3 Railway crossing To Mornington Peninsula Freeway and Frankston-Dandenong Road 4 A Railway Reserve A Resident permit parking Combined ticket and permit parking Bloom Street McMahons Roa d Gate P All day ticket parking P P P E H 4P R E F G GJ P 4P 4P S P P Mc Ma ho Hockey pavilion Hockey ground R B AA A A D B Student village C Visitors’ permit parking U P L P B U U Building visitor parking P Combined Blue Permit and Car Pool Parking Ha st in ns Ro C Tennis court C gs Ro ad tre et Yuille S ad n Fra ks t Bus To Flinders and Moorooduc Road to Dromana B J P P Main entry P P N MPECC P Foot Combined Red and Blue Permit parking Samada Street Millard Street Bus on -Fli nd ers Ro ad Holmes Street Samada Street Residences R D D Key to car parking (check signs for latest information) Red permit Blue permit Yellow permit Meter parking Motor cycles Car pool parking Accessability parking Reserved parking Parking is indicated by shaded areas and the letter ‘P’.
Southbank and the Queen Victoria Market to name just a few. As such.monash.melbourne.visitvictoria.lonelyplanet. Melbourne is the capital of the state of Victoria. Phillip Island and Mt Baw Baw. covering 227.com/worldguide/australia/ melbourne www. It is regarded as the cultural.600 square kilometres.edu.com. Royal Botanic Gardens. along with a holiday to Tasmania! I also attended the Big Day Out – this is one of my favourite memories as many new students came together to dance and laugh.Chapter 4 – Social and cultural Australia Introducing Melbourne and Victoria Located on the south eastern corner of mainland Australia. Flemington Racecourse. With a population of more than four million. The bush dance is also really good! While at Gippsland.au www. Victoria has a population of just over five million. I became involved in the International Student Friendship Program. ISA and Gippsland voluntary radio station. Melbourne has many exceptional attractions including the Melbourne Cricket Ground. The thing I enjoyed most about the Gippsland campus in general is its natural environment – I often saw a rainbow or kangaroos surrounding the campus.html Ruby I completed a Business degree at Monash University’s Gippsland campus. The ISA (International Student Association) organised short trips for international students to the Great Ocean Road.au/study/international/ prepare/melbourne. I thoroughly enjoyed the Chinese Program in Gippsland at the voluntary radio station and the Friendship Program! 44 .com www. It is a true multicultural city with more than one quarter of Melbourne’s inhabitants born overseas. www. Peer Mentor Program. Victoria is Australia’s second-smallest state. it is Australia’s second largest city. I visited these places during my time at Gippsland. food and fashion capital of Australia. Many of Victoria’s unique and varied landscapes are easily accessible as day trips from Melbourne.
Arts and cultural events: www. a cost for them to open your wine). Please note. Some general security tips: • your house number should be clearly visible from the street in case of an emergency • keep your front door locked when you are at the back of the house • do not leave messages on the front door. You will be able to find familiar foods from your own country at reasonable prices.edu. Eating out Melbourne has a broad array of restaurants and food stores providing a variety of cuisines from all over the world.sport. cricket.if you see any trouble or suspect that it might be about to start. payment of course fees by cash is not permitted at the Monash Service Centres • avoid parks at night and poorly lit streets and lanes • always carry change for phone calls and parking meters and to get home on public transport • keep handbags.) are kept safe and consider purchasing insurance to cover your possessions against damage or theft • keep away from trouble . BYO makes it less expensive if you wish to consume alcoholic beverages. Melbourne International Comedy Festival. Home security Most house break-ins appear to be crimes of opportunity with entry gained through an open or unlocked window or door.au/ www. basketball. move away from the scene if you can. jewellery. Personal safety • be prepared and alert • do not carry large quantities of cash at any time. soccer.vic. Get involved with Monash Sport! www.gov. Many restaurants serve alcoholic drinks and others allow you to ‘bring your own’ (BYO). leave a radio or television on or a light in the evening to give the impression you are home • keep cash and valuables out of sight Sports in Victoria Victoria has a strong sporting tradition. electrical goods. AFL Grand Final and the Melbourne Cup. Melbourne International Flower and Garden Show. It lets people know you are not home • avoid having parcels left on the door step • if you have to have something delivered while you are out have the neighbours collect it • when out.melbourne. While many Victorians enjoy playing a variety of sports.au/ Melbourne is also host to some major sporting events such as the Formula One Grand Prix. they range from small cafés to large bistros and elegant expensive restaurants. netball. Restaurants will display on their premises whether they are fully licensed or BYO or both. Australian Tennis Open.e.monash. Throughout the year there are many festivals that provide free entertainment and activities.vic. rugby (league and union) and table tennis both on and off campus. Corkage may be charged per bottle or per person. Hotels sometimes offer good deals on food and often have entertainment. car etc. Vegetarian and halal restaurants can also be found in lots of areas across Melbourne. Many fast food shops also offer inexpensive Asian cuisine and many local pubs offer meals at reasonable prices. Fast food outlets and take away food shops are abundant and can be found in most suburbs or towns. A BYO restaurant may charge you ‘corkage’ (i. Melbourne International Film Festival and the Melbourne International Arts Festival.gov.Arts and culture Melbourne hosts many major cultural events each year including the Moomba Waterfest.au Personal safety and emergency services in Australia Monash campuses are located in or near large urban centres which may carry with it certain dangers. purses or wallets on or close to your body • ensure that any valuable possessions (such as computers. You need to be aware of personal safety especially when travelling. There are opportunities to participate in a wide range of sports including tennis. 45 . others like to watch. Melbourne Food and Wine Festival.sport.
monitors and TVs can overheat so they should be turned off after use Taxis Tips for safe taxi travel: • you can tell the driver the route you want to take to reach your destination • the driver should have his ID with a photo on display in the taxi • you have the right to choose the taxi and driver of your preference 46 .they could have ulterior motives • try not to carry your wallet in your back trouser pocket where it is vulnerable and in clear view • when in public. wait for the bells and lights to stop and the boom barriers to be raised before you cross. mobile phones and ipods • if you are socialising in a public place never leave your drink unattended • use the Monash campus security services wherever possible www. guards.The best thing you can do is to alert the police and keep away • walk purposely and try to appear confident. go to one of the ‘Safe City’ taxi ranks at either 55 King Street.au Public transport safety Numerous security measures have been adopted to maximise the safety of public transport travellers including: security officers.edu. contact your landlord. Be wary of casual requests from strangers. Many accidents occur because pedestrians cross immediately after a train. not realising a second train is coming • never assume that an approaching vehicle will stop for you • avoid crossing between parked cars or in front of buses • if no footpath is available. flats and townhouses. • for late night travel on the train.fsd. you may feel more comfortable by moving to another carriage closer to the driver • at night. be discrete with your cash. walk facing oncoming traffic and keep as far to the right or left side as possible • keep to the left side on shared bicycle/ pedestrian paths • wear bright coloured clothing at night or in reduced visibility conditions Victorian Police . help points. Tips: • test your smoke alarm on a regular basis • do not overload power boards and double adapters • computers.au/security • if catching a taxi from the city on the weekend at night. If your residence doesn’t have one. It is the legal responsibility of owners and landlords to install smoke alarms in rental accommodation.monash. Flinders Street Station or 50 Bourke Street Car safety • always lock your car • check inside the car before getting in • change the place you park on a regular basis • always have your car key in your hand before entering the car park Road safety • cross the road at pedestrian (zebra) crossings or traffic lights where possible • at railway level crossings. sit in the first carriage to be near the driver • plan your trip and tell someone when you expect to return home • stand or sit in areas that are well lit • place bags. good lighting and security cameras – most drivers also have two-way radios and can call for assistance. Avoid isolated bus stops Fire safety In Victoria smoke alarms must be installed in all residential buildings including homes. shopping and computers on your lap if you are seated or between your feet if you are standing • on trains if you find yourself left in a carriage on your own or with only one other person.Community Safety: www. police.police. units.vic. like someone asking for a cigarette or change . wait for the bus in a well lit area and near other people if possible.gov.
au services alongside salaried doctors. These beaches can be identified by the red and yellow patrol flags. even on mobile phones. Health care in Australia Public system The major provider of health care services in Australia is the public health system (Medicare). The doctors at Monash charge OSHC Worldcare directly so you do not have to make payment to them or submit a claim to OSHC Worldcare. It also pays for the ‘schedule fee’ for the doctor but you will have to pay the difference if the doctor’s fee is higher than the ‘schedule fee’. Attending an Australian hospital Few private hospitals have emergency departments and therefore. Private hospitals are very expensive for treatment and hospitalisation.au/hospitals/pubwebs. The public health system provides a comprehensive free-of-charge health care service for all Australian citizens covering both hospital-based and community-based medical services. Part or the entire doctor’s fee will be covered your OSHC. It is important to note that some doctors will request full payment from you at the time of consultation and you will need to present the receipt to claim the rebate back from your health cover provider.mfb. Remember to state the service you require and to give your address/location.vic. on-campus or at a medical centre but you must make an appointment. Private medical practitioners provide most non-bed medical services and perform a large proportion of hospital 47 . For more information about Victorian hospitals use the below link: www. Fire or Police.watersafety.• clothes and curtains should be at least one metre from heaters • turn off heaters before you go to bed or leave the house • stay in the kitchen when cooking especially when cooking with oil.gov. Fire and Police is 000.vic.vic. www. If you are unwell Phone a University doctor. Your OSHC will cover some of the cost of some private hospitals but you will have to pay the difference. you will need to phone the doctor’s surgery early in the morning (8:00 am – 8:30 am) for an appointment.gov.gov.au Emergency services in Australia – ‘000’ The national telephone number for all emergency services in Australia including Ambulance.au Country Fire Association (Gippsland): www. Calls are answered by an operator who will ask which service you require – Ambulance. The operator will arrange for the appropriate response service.htm See also: Public hospital waiting times page 48. The triage nurse will determine the urgency of your condition in comparison to others in the emergency room and it is likely that you will remain at the emergency room for several hours. most Australians rely on the public hospital system. your insurance cover and your current health condition. This is a 24 hour service and is a free call. If you go to an Emergency Department in a hospital you will be met immediately by a triage nurse for information about you.vic. If you have woken in the morning feeling unwell and would like to see a doctor that day. General Practitioners (GPs) In Australia you do not have to go to a hospital to see a doctor. You can see a doctor (also known as a GP – General Practitioner) in their private practice. a GP’s surgery or medical centre to make an appointment. in an emergency.cfa. Please note however that it may not be possible Private system Private hospitals provide about a quarter of all hospital beds in Australia. Most dental services are provided by private practitioners. Your health insurance (OSHC Worldcare) covers the total cost of accommodation in a shared ward of a public hospital. One of the problems with such a system is that waiting times in public hospitals can be long. Water safety Some of our beaches have strong currents and can be hazardous. Never try to put out an oil fire with water • ensure that the external doors of your home are not deadlocked when you are in the house so you can escape quickly if needed Melbourne Metropolitan Fire Brigade: www.health.gov. It is recommended that you swim at beaches that are patrolled by Life Saving Victoria.
au/bhcv2/bhcsite. If you need to see a dentist or optometrist you will need to make an appointment. Ask the pharmacist-on-duty for advice regarding the best medication for your symptoms. The service is staffed by experienced psychologists and social workers who are trained to assist people explore. If you have had. You can then lodge a claim with OSHC Worldcare for this amount up to a maximum of $50 per prescribed item.html After Hours Emergency Telephone Counselling Service: Telephone: 1300 361 008 Telephone-advice services (not affiliated with Monash University): www. ears etc.au/bhcv2/bhcsite. This medicine is only for you.au/community-services/ counselling/emergency Over-the-counter medication Pharmacies/chemists also provide a variety of overthe-counter medications useful for treating colds. sports medicine and psychological assistance in conjunction with other services such as counselling. Dental and optical Please remember that dental and optical health services are not covered by your OSHC unless you take out extra cover.betterhealth.au/community-services/ health/ When you attend your appointment.monash. Find a doctor in your area: www.g. Public hospital waiting times If you cannot get an appointment with a GP and want to go to a public hospital to see a doctor. The medicine must be listed on the Pharmaceutical Benefits Schedule (PBS) for a benefit/refund to be available. you may find a public hospital which has a general practice clinic attached. Prescription medication This is medicine that is prescribed by your doctor and can be purchased from a pharmacy or chemist. Chemists (Pharmacies) You will have to take a prescription given to you by the doctor to a chemist or pharmacy to obtain the medication. Ensure that you advise the pharmacist of any other medications you may be taking. You will only have to wait a short while for your prescription medicine to be prepared.nsf/ pages/service_directory The University Health Service operate as general practices aiming to provide a broad range of general health and medical services.90 (*2009 PBS contribution rate).adm.gov. You are required to pay the first *$32.gov.monash. understand and work on resolving difficulties related to the demands of University and life in general.edu. It is important to note that if you are dissatisfied with the diagnosis or service of the doctor you see. travel health. or to see a specialist doctor. It is not uncommon to wait more than 3 hours.gov.monash. headaches.au/students/services/ counselling. you have the right to obtain an opinion from another doctor. These cover areas such as sexual health. and you attend an emergency room to see a doctor. such as checking your breathing.vic.vic. www.to get an appointment on the same day . If your illness is more serious or the doctor is unsure of a diagnosis she or he may refer you for further tests e.au/bhcv2/bhcsite. your throat.adm.you may have to wait one or two days before you can see a doctor.betterhealth.edu.nsf/ pages/service_directory Counselling and life skills Professional and confidential psychological counselling services are available on-campus to all Monash students. The pharmacist or chemist will go through the instructions with you. the doctor will ask you questions about your health and may give you a brief physical examination. You will also need to provide the chemist with your OSHC card and your full name and address.edu. Find a chemist in your area: www. be prepared to wait a long time.betterhealth. The doctor will then give you some advice regarding management of your illness and may give you a prescription for some medication. If not.vic. and at some hospitals you could wait as long as 5-6 hours to see a doctor. You will need to pay for your medicine and claim later. allergies and the like which do not require a prescription. family planning.nsf/ pages/service_directory 48 . or need to take time off studies you will need to get a medical certificate from the doctor to provide to your faculty. blood tests or x-rays. Visit your campus Health and Wellbeing Hub for more information or go to: www. Find a dentist or optometrist in your area: www. women’s health.
while waiting for your turn at a bank ATM or standing or talking in close proximity to other people. marital status. about such subjects. it is a good idea to observe the habits and customs of other people because they may express their feelings differently from people of your own culture. “Hello”. study. It is important that topics of interest to you are broached and discussed. Otherwise. your behaviour may seem very impolite. Courtesy Greetings such as “Good morning/afternoon”. colour. truck drivers etc. At Monash. if you are meeting someone who is older than you for the first time. work. Social customs Informality People often use first (given) names even with respected elders. you will have many opportunities to develop new friendships and to become involved in social activities or participate in sporting activities. is considered appropriate. present or imputed). 49 . When in a new culture. If you are having difficulty understanding your treating doctor. However. status and opportunities as men. such as cleaners. have laws that protect people from discrimination based on: • race. Equal opportunity Australians believe in equal opportunity. You’ll find the number on the back of your membership card. in general. medical record • personal association with someone identified by reference to any of the above Australian social culture Australia is a diverse nation with a multicultural population. Pushing in front of someone in a queue is considered very impolite and will not be tolerated. In Australia we Appointments It is a usual practice for you to make an appointment to see someone at the University or even before dropping in socially at someone’s home. are entitled to the same respect as those who work in professional jobs. You can ask when making an appointment. status as a parent or carer • religious or political belief or activity. industrial activity • age. until you are invited by that person to use their first name. Use “please” when requesting something and “thank you” when something is done or handed to you. Conversation topics When meeting people for the first time. However this should not be read as a set of rules for interacting in Australia. use a title before their family name. Thus. some of the social customs in Australia reflect an English/American background or social behaviour. Australians also value their personal space and privacy. However. you can arrange for an interpreting service through the OSHC Worldcare 24/7 Helpline (1800 814 781). nationality • sex or gender. Queues People form queues to buy goods in shops. lawful sexual activity. People who work in nonprofessional jobs. sex and religion. Mrs Brown. films. sport. it is appropriate for you to give more space when queuing. so you may be able to see a doctor who speaks your first language. It is also important to have confidence in your own traditional values. politics and religion. In Australia these topics are often discussed on television and in newspapers and public debate. Dr Smith or Professor James. Topics typically reserved for friends include personal relationships. music and hobbies. for example: Mr Brown.Interpreter services In Australia we have health care professionals from many different cultural backgrounds. the following topics are discussed: weather. “G’day” and “How are you?” are used commonly even among strangers. disability (past. During this time you will also develop a greater understanding of yourself and of other people. national or ethnic origin. Women are entitled to the same rights. physical features. It is also usual and expected that you say “excuse me” to attract someone’s attention or when joining in conversations or to be excused from a conversation or meal. Issues addressed by the Australian media may be somewhat surprising if your media does not report matters of politics. to wait for service in banks and when waiting for public transport. pregnancy or potential pregnancy. breastfeeding.
If you cannot keep an appointment or you are running late. it is polite to reply as soon as possible. Private telephones There are two main telephone service providers in Australia: Telstra and Optus. Opening of gifts While in some cultures. Dress code People tend to dress casually at University and during summer clothing is often kept to a minimum. Independence Very few Australians have servants. Smoking Smoking is not allowed on public transport. Women display greater physical contact by hugging and greeting each other with a kiss on the cheek. kissing and holding hands between couples in public. parks. It is also considered polite to say directly if you do not want to accept an invitation. you can open it immediately and express your appreciation. there are various alternative providers of telephone services. it is polite to excuse yourself and smoke outside. most of the time the cost of the meals are shared equally. Most people are independent and cook and clean for themselves. in restaurants. it is good manners to inform the person who invited you of this change. Punctuality Punctuality is important. be aware that there are costs involved. cinemas and public buildings. Formal attire may be required occasionally but would be indicated in advance. restaurants or function centres. Useful tips and additional information Purchasing and connecting telephones Mobile/cellular/hand phones Refer to Chapter 2 – Getting settled – Telephones – mobile/cellular/hand phones Physical contact Handshakes are commonly used to greet each other or say goodbye especially among men. it can be a ‘bring a plate’ gathering where each guest brings a plate of food to be shared by everyone. Social gatherings Social functions such as barbeques. Smoking is also strictly prohibited in any building occupied by the University. When accepting a gift. take care in arranging how the telephone bills (including connection fees) will be 50 . However. Formal invitations usually have a reply (RSVP) date and replies are expected by the date stated. Please make arrangements about paying for the calls you make before using the phone. Alternatively. However. Tipping Australia does not have a strong tipping culture. If you share a flat or house with other students. Manual work is not looked down upon and it is common to see men and women alike doing various chores around the house or garden. You can look for information on telephone service providers in telephone directory or on the internet. You can be fined for smoking in prohibited areas. Bribery You need to remember that bribery is not part of Australian culture. If you have accepted an invitation and later find you cannot attend. Please note that it is acceptable for women in Australia to wear shorts and brief tops without being considered provocative or immoral. Usage If you are boarding privately and have the use of a private phone. Check your appointment times and locations and allow enough time for travel. If it is in a restaurant. some people leave tips in restaurants and cafés if the service is good. If you are at someone’s home. Some people may pay a person to come to their home once a week to help with domestic tasks. You will also see displays of affection such as hugging. dinners or parties are common and can be held in private homes. including University accommodation. Sometimes it can be ‘BYO’ which means ‘bring your own’ drinks or your own meat for a barbeque. opening a gift/present in front of the person is considered rude.Invitations If you are invited formally or even informally (in person or over the phone) to functions. it is just the opposite in Australia. It is illegal in this country and is not accepted by society. contact the person you’re meeting and let them know.
com.gov. www. parcels.net.au/aqis/mail/cant-mail Phone cards The larger phone companies do not necessarily offer the cheapest long distance and international phone rates. There are post offices at many suburban shopping centres. You should consider using pre-paid phone cards to make your international calls. convenience stores and milk bars. We suggest you shop around for the best deal. www. Mail delivery: Australia Post delivers Monday to Friday (except public holidays). Opening times are generally Monday to Friday from 9 am to 5 pm.daffa.com. the telephone number and area called. You can also buy stamps from most newsagents.whirlpool.com. This lists each call.au The Yellow Pages lists business telephone numbers according to the type of service provided. It is a good idea to ensure all members of the household have their full names placed on the telephone bill.au Internet There are a range of internet providers in Australia offering a variety of services at varying rates.au Assistance To get more information about the cost of a call to your home country. Home owners can readily check if you have been making long distance calls in Australia or overseas.yellowpages.bc. Directory Assistance Local and interstate: Telephone: 1223 International Telephone: 1225 Reverse Charge / Third party calls Telephone: 1800 738 3773 Interpreter service Telephone: 131 450 Receiving mail or parcels from home Australia’s strict quarantine and customs laws also apply to items that are received in the mail. It is a good idea to tell your family and friends about Australia’s quarantine requirements and to ensure that declarations on parcels are accurate and provide sufficient detail about the goods inside. time of day and day of the week. www. however some open on Saturdays. the duration of the call and the total cost of each call. You should come to an agreement early about how to pay telephone bills and thus avoid the problem of a housemate leaving the others to pay for his or her telephone bill. current time etc.au Once you have access to the internet you can contact family and friends overseas via email or online chat sites for free. It also lists all Federal and State Government departments. Refer to the telephone numbers below. the country code.auspost. Local calls (within Australia) • can be made from any telephone in Australia • cost 50c from public payphones and are untimed • cost 17.whitepages. The minimum postage cost for a standard letter within Australia is 55 cents. The White Pages provides an alphabetical listing of private telephone numbers and lists area codes. plus a call connection fee. Services include letters.shared. www. faxes. Long distance (including Gippsland to Melbourne) and international calls are itemised on each telephone bill. Clocks are moved forward one hour to allow the daylight to last longer into 51 . Australia Post Australia Post manages most postal services. telephone rates and postcodes for all towns and cities in Australia. convenience stores and also selected outlets on-campus. money orders and a bill paying service. www. Daylight saving During the warmer months most Australian states have daylight saving.5c to 30c from private (landline) telephones and are un-timed • to local mobile phones are timed and charged at a higher rate Long distance calls are TIMED and charged by the second according to the distance. A variety of cards are available at newsagents. Telephone directories In Australia there are two kinds of telephone directories – the White Pages and the Yellow Pages.
amber and green with caps and lids removed) • aluminium (cans and foil) • plastic soft drink bottles (‘PET’ stamped on the bottom) • all plastic milk and juice bottles • steel (all clean steel cans and tins) • cartons (milk and fruit juice cartons) Drinking water Melbourne’s drinking water is very clean so you can safely drink it without having to boil it first. Visit your local council web site to view your rubbish collection schedule. it not only wastes water. If you leave a tap running.au Energy By changing the way you use energy you can save money and help reduce the environmental impact of energy production in Australia. Local councils provide every home with a normal rubbish bin and a bin for recyclable items. Things that can be recycled are: • glass (all glass bottles and jars – clear. In Victoria.com. Its supply is under pressure due to drought so there are restrictions on water usage in Victoria. Therefore. but gives you an expensive water bill to pay. Protecting our environment Australians are encouraged to live in harmony with the environment. String and cloth bags are inexpensive and can be purchased from markets and they are reusable • put all rubbish in the appropriate bin Water Water is a precious.the evening. composting. separate the items that can be recycled from those that can’t. finite resource.au/green Hard rubbish: Large items of rubbish. such as household furniture. the more it will cost. What can you do? • switch off electrical appliances if you are not using them • turn off lights when you leave a room or lecture theatre • switch off your computer monitor • switch idle appliances off at the wall Remember.edu. are also known as hard waste or hard rubbish. www. contact your local council to find out about their hard rubbish collection programs. Other tips: • reuse plastic and glass containers for food and other storage • use scrap paper for rough notes during lectures • whenever possible use both sides of the paper when photocopying • avoid taking home extra plastic shopping bags when you do your grocery shopping. the more electricity used. you need to remember to add one hour to your time calculation during this time. Victoria Normal GMT + 10hrs Daylight saving GMT + 11hrs Recycling and rubbish When you put out your rubbish. daylight saving begins from the first Sunday in October and ends the first Sunday in April. Residents in Melbourne have to pay for the water they use.monash. It also contains fluoride which helps prevent tooth decay. saving energy and water and protecting our natural environment.melbournewater. 52 . Sustainability at Monash: fsd. If you need to dispose of any large items. tree planting. Our Government promotes and encourages programs such as recycling and reducing waste.
Student advisers Health and Wellbeing Hubs Berwick campus Monash University Building 930.au 09P-411 CRICOS Provider: Monash University 00008C .edu. Victoria 3052. Australia Telephone: +61 3 9903 2500 Fax: +61 3 9563 5707 Email: hub.edu.monash.edu. Australia Telephone: +61 3 9902 6425 Fax: +61 3 9902 6975 Email: hub.monash.edu.au Gippsland campus Monash University Building 3N.au Monash College and Monash University English Language Centre Building 73. Campus Centre Wellington Road Clayton. Level 1.monash.monash. Victoria 3145. Room G09 Clyde Road Berwick.email@example.com Caulfield campus Monash University Building B. Level 1 McMahons Road Frankston.parkville@adm. Victoria 3800.gippsland@adm. near gatehouse 900 Dandenong Road Caulfield East.edu. Victoria 3842. Ground Floor 381 Royal Parade Parkville. Victoria 3805.monash.edu. Australia Telephone: +61 3 9905 3156 Fax: +61 3 9905 5040 Email: hub.au Clayton campus Monash University Building firstname.lastname@example.org Parkville campus Monash University Sissons Building.au Peninsula campus Building A.edu. Victoria 3800.monash. Room 102 Northways Road Churchill. Australia Telephone: +61 3 9903 9635 Fax: +61 3 9903 9581 Email: hub. Victoria 3199. Australia Telephone: +61 3 9905 8311 Fax: +61 3 9905 5274 Email: email@example.com@adm. Australia Telephone: +61 3 9904 4223 Fax: +61 3 9904 4315 Email: hub. Australia Telephone: +61 3 9904 7019 Fax: +61 3 9904 7071 Email: hub.peninsula@adm. Wellington Road Monash University Clayton.
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