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Handbook for international students
Police, Ambulance, Fire Brigade** Monash Security
OSHC Worldcare ................................................................................................................................................................................. 1800 814 781 (medical, legal and interpreting services) After Hours Emergency Counselling Service Lifeline (Personal/Crisis/Counselling) Centre Against Sexual Assault Gambler’s Help
1300 361 008 131 114
During business hours contact the University counselling services
1800 806 292 1800 156 789
Emergency Translation .................................................................................................................................................................... 1300 655 010 For translation service in an emergency situation Poisons Information Line
Useful numbers during business hours
Monash Community Care .................................................................................................................................................................... 9905 1599 (Monash Community Care is a non emergency service, providing support to those feeling threatened, unsafe or who are worried about the welfare of someone else) Department of Immigration and Citizenship ................................................................................................................................. 131 881 (For matters relating to visas)
** Triple Zero (000) service Dialling 000 is the quickest way to get the right emergency service to help you. It should be used to contact Police, Fire or Ambulance services in life threatening or emergency situations only. Emergency 000 lines should not be used for general medical assistance.
In Australia police protect people and properties, detect and prevent crime and preserve peace for everyone. They are not connected to the military or politics. The police can help you feel safe. In a non-emergency situation you can contact your local police station. www.police.vic.gov.au
Who is this booklet for?
This booklet is designed specifically for international students enrolling at Monash University in Australia. Students commencing at Monash College or the English Language Centre will receive additional information about enrolment dates and orientation. Student advisers at Monash College and the English Language Centre are available to assist you with any matters concerning your commencement of study and ongoing welfare.
Chapter 1 – Before leaving home .......................... 3
Chapter 2 – Getting settled .....12
Arrival checklist ................................................ 12 At the airport ...................................................... 13
Customs and quarantine ........................................ 13 Duty free allowance .................................................. 13 Unaccompanied goods .......................................... 13
Applying for a student visa .......................................4 Student visa conditions ..............................................4 Permission to work ......................................................4 Visas for family members ..........................................4 Visas for students under 18 years of age .........5 Education Services for Overseas Students (ESOS) ...............................................................................5 Your rights ........................................................................5 Your responsibilities .....................................................5
Departing the airport ..................................... 13
Travel times to campuses ...................................... 13 Airport pick-up ............................................................ 13 Other transport options........................................... 14
Contacting your family ................................. 14
Telephones ................................................................... 14 Making international calls ....................................... 15
Health check and medicine ..........................6 Travel arrangements .........................................6
International student identity card .........................6 Booking your flight .......................................................6 Arriving in time for enrolment ..................................6 Booking airport pick-up .............................................6 Arranging preliminary accommodation ...............7 Considering your long-term accommodation options............................................7 Australian currency .....................................................7
Finalising long-term accommodation 15
On-campus accommodation ............................... 15 Off-campus accommodation................................ 16 Further accommodation tips ................................ 18 Insurance....................................................................... 18
Organising your finances............................. 18
Banks .............................................................................. 18 Getting a Tax File Number (TFN) ......................... 19 Paying taxes in Australia ......................................... 19
Accommodation and living expenses ..................7 Other expenses .............................................................8
Overseas student health cover ................ 20
Your OSHC membership card ............................. 20
Transportation ................................................... 20
Public transport: trams, trains and buses ....... 20 Taxi service in Victoria .............................................. 22 Driving in Victoria ....................................................... 22 Bike riding ..................................................................... 22 Finding your way around Melbourne ................. 23
Attending pre-departure briefing ...............8 Travelling with family.........................................8
Child care .........................................................................8 Primary and secondary school ...............................9
Important documents ................................................9 Clothing .............................................................................9 Other items ......................................................................9 What you cannot take into Australia.................. 10
Shopping for food and other items ....... 23
Shopping near campus........................................... 23 Shopping in general.................................................. 23
Students with children .................................. 25
Child care ...................................................................... 25 Child Care Benefit (CCB) ........................................ 25 Kindergarten ................................................................ 25 Playgroups .................................................................... 25 School ............................................................................ 25
Living independently...................................... 10 Pre-enrolment requirements...................... 10
Higher Degree Research Students .................... 11
Working in Australia ....................................... 26
Finding work ................................................................ 26 Your rights ..................................................................... 26
Chapter 3 – Starting uni
Getting started checklist
Chapter 4 – Social and cultural Australia
Introducing Melbourne and Victoria ...... 44 Arts and culture ................................................ 45 Sport in Victoria ................................................ 45 Eating out ............................................................ 45 Personal safety and emergency services in Australia ....................................... 45
Home security ............................................................. 45 Personal safety ........................................................... 45 Transport safety (Taxis, car and road) ............... 46 Fire safety ...................................................................... 46 Water safety ................................................................. 47 Emergency services in Australia .......................... 47
Starting at Monash ......................................... 29
Enrolment ...................................................................... 29 Higher degree research students ....................... 29 Sponsored students ................................................. 29
Orientation .......................................................... 30 Getting adjusted .............................................. 30 Your studies........................................................ 31
Research ....................................................................... 31 Coursework .................................................................. 32 Referencing/plagiarism ............................................ 32 Academic assistance ............................................... 33
Internet .................................................................. 33 Where to get information............................. 34
Ask.monash ................................................................. 34 Campus health and wellbeing hubs .................. 34 For students on exchange ..................................... 34 For sponsored students.......................................... 34 For students receiving foreign financial aid ..... 34 For students with disabilities ................................. 35
Health care in Australia ................................ 47
Public system .............................................................. 47 Private system............................................................. 47 Attending an Australian hospital .......................... 47 General practitioners (GP’s)................................... 47 Public hospital waiting times................................. 48 Pharmacies................................................................... 48 Dental and optical...................................................... 48 Interpreter services.................................................... 49
Religious services ........................................... 35
Places of worship ...................................................... 35 Muslim students ......................................................... 35
Complaints, grievance and appeals procedures
Australian social culture ............................... 49
Social customs ........................................................... 49
Safety and security on-campus .............. 36
Community care program ...................................... 36 Bullying and harassment ........................................ 37
Useful tips and additional information ..... 50
Purchasing/connecting telephones ................... 50 Internet ........................................................................... 51 Australian Post ............................................................ 51 Receiving mail or parcels from home ................ 51 Daylight saving ............................................................ 51 Drinking water ............................................................. 52
Keeping connected with the University ..................................................... 37 Campus maps ................................................... 38
Berwick .......................................................................... 38 Caulfield ......................................................................... 39 Clayton ........................................................................... 40 Gippsland ...................................................................... 41 Parkville .......................................................................... 42 Peninsula ....................................................................... 43
Protecting our environment ....................... 52
Water............................................................................... 52 Energy ............................................................................ 52 Recycling and rubbish ............................................. 52
Chapter 1 – Before leaving home
applied for your Australian student visa? had your medical, optical and dental checkups? booked your flight to arrive in time for enrolment and orientation (at least two weeks before classes start)? organised airport pick-up and received confirmation of your booking? organised your short-term accommodation? lodged your application for on-campus accommodation or homestay (if required)? purchased some Australian currency? considered the cost of living in Australia and written a budget? attended a pre-departure briefing (if one is being conducted in your home country)? organised child care or school for your children? prepared an important documents file? obtained an international driver’s licence or an English translation of your driver’s licence? organised your belongings for packing? familiarised yourself with the Australian Customs and Quarantine information? completed the pre-enrolment requirements? made an appointment with your supervisor if you are a Higher Degree Research student?
My experience moving to Australia was fairly straightforward. I had settled my accommodation and all necessary paperwork before arriving, so my transition to life in Melbourne was rather smooth. I found it very important to develop a good network of friends in Australia in order to have a healthy social life and people to rely on when I needed help. Monash also has an excellent range of student services to assist you with your needs - the staff are very friendly, so don’t be afraid to ask them questions! Melbourne is a wonderful city to live in with a rich arts and cultural scene; there are also many ‘best kept secrets’ to investigate and explore. It might be a daunting prospect living alone overseas, but once you are settled in, it is not hard to have fun and enjoy the lifestyle here!
Student visa conditions state that you must: • commence your course in Australia before you start working • maintain Overseas Student Health Cover (OSHC) during your stay in Australia • maintain satisfactory course progress • notify your education provider of your residential address in Australia and any change in your residential address within 7 days • remain enrolled in a registered course (unless you are an AusAID/Defence student in which case you must maintain full-time enrolment in your course of study) • if you have not turned 18.gov.au/students/students/working_ while_studying/index. it is important to note: • you cannot begin working until you have commenced your course at Monash • you are permitted to work a maximum of 20 hours per week during the semester • during the vacation there is no limit on the number of hours you are permitted to work.gov. health. If your family members are travelling with you on your student visa. This will allow them to apply to join you after you have started your course.au/missions • maintain adequate schooling arrangements for your school-age dependents that join you in Australia on a student dependent visa for more than 3 months Student visa conditions: www.au/students/index.immi.g. they will receive permission to work when the visa is granted.au/students/visa-conditionsstudents. Conditions of their working rights vary depending on the type of course you will be studying.au/e_visa/vevo.htm Applying for a student visa Applications and processing of student visas can take months depending on your country of origin. Consulate or Embassy). all matters relating to your student visa are managed by the immigration section of the Australian Diplomatic Mission (the Australian High Commission. Please ensure you allow enough time for this.monash.dfat. maintain adequate arrangements for your accommodation.immi.edu. All student visa applications are assessed according to: • your country’s assessment level • the education subclass relevant to your application • financial. unless you are enrolled during this period (e. You must declare all family members on your application.au/fees/pre-arrival.html Student visa conditions As the holder of a student visa it is your responsibility to understand and comply with the conditions of your visa as set by the Department of Immigration and Citizenship (DIAC).gov.immi.gov.Visas The Australian Department of Immigration and Citizenship (DIAC) will manage your visa when you arrive in Australia. In your home country. studying a summer or winter unit) You do not need a visa label to be placed in your passport as evidence of your work rights.htm Visa online verification: www. Your visa information is held electronically and you can access it at any time using the Visa Entitlement Verification Online (VEVO) system. even if they do not plan to travel with you to Australia. English proficiency and any other requirements Application requirements: www. Your family members will not be allowed to work until you have commenced your course. they must undergo a medical examination and hold health insurance.htm AusAID student visas: www. Work entitlements for student visa holders: www.immi. Amongst other things. Diplomatic missions: www.htm Permission to work Although you will have received permission to work automatically with your visa. Spouses of students 4 . You will need to provide evidence that you have enough money to support your dependants in Australia.gov. support and general welfare for the duration of your stay in Australia Visas for family members Family members may be included in your application for a student visa and be assessed for visa entry at the same time.
follow your provider’s attendance policy • seek permission from Monash if you wish to transfer to another tertiary institution before you have completed six months of the principal course of study you plan to undertake in Australia The University is obliged to advise the Government if your enrolment status changes (e.edu/international/esos/ ESOS framework: www. fees payable and information about refunds of course money.undertaking masters by coursework or research or doctorates have unrestricted work permission. You must complete and return all of the required documentation relating to your accommodation and welfare arrangements.g. enjoyable and rewarding study experience.immi. or • you stay with a relative. if you complete your course early. support and general welfare arrangements are appropriate Parents can apply for a student guardian visa to accompany you. you will need permission from your parents or your legal custodian to apply for a student visa. modes of study and other information before enrolling • your right to sign a written agreement with your provider before or as you pay fees. Visas for family members: www.gov. You will not be allowed to study in Australia while you are under 18 years of age unless: • you are accompanied by a parent or legal custodian. you must choose either on-campus accommodation or Homestay.au/students/students/bringing_ family/ Education Services for Overseas Students (ESOS) Act 2000 and the National Code 2007. As your education provider.aei. You should keep a copy of your written agreement • your right to get the education you paid for. intermit your studies or are fee invalidated) and report you if you breach your visa conditions relating to academic progress.au/study/international/ under-18/ Your responsibilities As an overseas student on a student visa you must: • satisfy your student visa conditions (see page 4) • comply with the terms of the written agreement with your education provider • if attendance is recorded for your course. These laws are known as the ESOS Framework and they include the 5 . The ESOS framework includes consumer protection that will allow you to receive a refund or to be placed in another course if your provider is unable to teach your course Visas for students under 18 years of age If you are under 18 years of age. Government welfare requirements: www. Students must comply with the accommodation and welfare arrangements as defined by Monash. received in your offer pack.au/AEI/ESOS Education Services for Overseas Students (ESOS) – ESOS Act 2000 The Australian Government wants international students in Australia to have a safe.edu. including: • your right to receive current and accurate information about the courses. Australia’s laws promote quality education and consumer protection for international students.au/students/students/welfarearrange. or • Monash University provides a written statement saying that your accommodation.monash.gov.monash. Providers who breach these requirements can have sanctions imposed.immi. All other spouses will only be allowed to work a maximum 20 hours per week throughout the year. setting out the services to be provided. Your rights The ESOS framework protects your rights. transfer courses. Monash University may disclose personal information about you to relevant government bodies in accordance with the ESOS Act and National Code. Make sure you allow sufficient time to make appropriate arrangements. fees.gov.dest. Monash ESOS information: www.htm Monash accommodation and welfare guidelines: www. before an electronic confirmation of enrolment can be issued. If you are not staying with a parent or nominated relative.
edu. This could have a significant impact on your studies and your results.monash. You will need to declare all drugs and medicines including prescription medications.Health check and medicine It is advisable to have medical. Furthermore.html Monash College www. You must inform us if you change your flight details or no longer require the service.au Booking airport pick-up We provide a free airport pick-up service to new international students. To use this service. Class availability may also be limited and you may not get first preference with your timetable and electives.au. See Chapter 3 – Starting uni – Orientation for more details If you do not attend the nominated enrolment date you may not be accepted into your course. International Recruitment Services will seek approval from your faculty for late enrolment and commencement of your course.monash. If you do not show up on the expected flight. www.edu/englishcentre/dates Australian Government sponsored students If you are sponsored by the Australian Government through the Australian Development Scholarships (ADS) and the Australian Leaderships Awards (ALA). Arriving in time for enrolment It is extremely important that you attend enrolment and orientation. A Monash representative can meet you at the airport and take you to your place of accommodation. you must submit an online request at least three working days before your arrival. In your application please indicate if you have excess luggage to allow us to organise an appropriately sized vehicle.isiccard.html Booking your flight We recommend you book your flight early. Bookings: www. it might be useful to have a letter in English (or English translated) from your doctor describing your health care needs. by arriving late. a A$100 cancellation fee applies. herbal and traditional medicines. class preparations and preliminary reading. Travel arrangements International student identity card An International Student Identity Card (ISIC) will allow you to access student discounts on flights and other goods and services. optical and dental checkups before you leave home as your Overseas Student Health Cover does not include dental and optical insurance. Accompanying family members are welcome to use this service free of charge. Faculties reserve the right to refuse late enrolment or commencement of a course. you MUST email email@example.com/monashcollege/dates/australia English Language Courses www. You will receive email confirmation of the booking together with information about meeting the driver.edu. If you have any pre-existing medical conditions or are taking medication.com. tutorials. ORIENTATION IS COMPULSORY. you may miss essential academic activities including lectures. It is important that you keep all medicines in their original prescription bottles. dental or optical costs can be quite high. Find out the enrolment day for your course: Monash University www. On your behalf. you must arrive on time to attend the compulsory Introductory Academic Program (IAP) in accordance with your AusAID contract. it can be difficult to book an airline ticket to Australia at the start of semester.edu.monash. Due to high demand. This means that you may need to defer your course to the following semester. 6 . You might like to bring spare glasses or contact lenses with you.au/study/international/ prepare/registration. See Chapter 2 – Getting settled – Overseas student health cover for further information If you are unable to arrive by the enrolment date. Plan to arrive in Australia at least two weeks prior to the commencement of the semester. vitamin and mineral preparation formulas to Customs when you enter Australia. alternative. unless you purchase additional cover. Without insurance coverage.au/study/international/ prepare/airport-reception-form.monash.monash.
g. Murrumbeena) Clayton (Clayton. The following table provides an indication of the range of costs you may encounter (if you choose to live offcampus) in the suburbs surrounding the campuses. Malvern. Considering your long-term accommodation options There are a number of long-term accommodation options for you to investigate prior to arrival in Australia.Australian Government sponsored students Please ensure that you provide your flight arrival details to the AusAID post in your home country to be passed on to the University should you require airport pick-up and/or temporary accommodation. Notting Hill.Off-campus (private rental. See Chapter 2 – Getting settled – Finalising your long-term accommodation for relevant contact details and further information about housing alternatives Arranging for preliminary accommodation We can book short-term accommodation (at a cost to you) for when you arrive in Melbourne.monash. If you need this service to be arranged for you. food and other grocery items and entertainment. such as: . but share common areas e.) It is important to note that on-campus and Homestay are very popular options and places are limited as a result.au/study/international/ prepare/airport-reception-form. you’ll need to apply with the appropriate service before leaving home. refer to ‘Finalising your long-term accommodation’ on page 15 7 .html Australian currency You will need to arrange for some Australian currency to cover costs on arrival. electricity and gas). Beaconsfield) Caulfield (Caulfield. Traralgon) Parkville (Parkville. We suggest approximately A$500–A$1000 in cash. transportation. Flemington) Peninsula (Frankston. Campus (suburbs) Rent costs: 1 bedroom unit Rent costs: 2 bedroom unit Shared accommodation (own bedroom.) Berwick (Berwick. utilities (e. Huntingdale) Gippsland (Morwell. Accommodation prices can fluctuate significantly. ALA scholarship students can request airport pick-up directly with Monash. Karingal. It is possible to convert cash at the airport when you arrive. sharehousing etc. kitchen. Affording Australia Careful consideration needs to be given to the cost of living in Australia. available to you. Carnegie.g. To ensure these options are Accommodation and living expenses Accommodation costs can vary depending on the location. Melbourne. Langwarrin. etc. clothing.On-campus . please submit a request using the short-term accommodation booking service. Narre Warren. Carrum) A$180 + A$210 – A$260 A$100 – A$155 A$200 – A$300 A$235 – A$450 A$120 – A$190 A$180 – A$290 A$250 – A$350 A$110 – A$170 A$85 – A$160 A$100 – A$230 A$80 – A$160 A$260 – A$450 A$285 – A$450 A$130 – A$190 A$135 – A$180 A$185 – A$250 A$90 – A$150 For on-campus accommodation information and further details about off-campus accommodation options. Churchill. In addition to your tuition and study expenses you will also need to pay for accommodation. Oakleigh.edu. bathroom. These are to be used as a guide only. www. size and quality of the dwelling.Homestay .
water: Consumption costs A$180 – A$300 per month General establishment costs Bedding. Waiting list application form: www. banking.monash.au www. airport pick-up and transfer service.000 for living expenses per year.00 – A$16 per person Haircuts Men: A$15 – A$40 Women: A$30 – A$70 Travelling with family Before making the decision to bring your family to Australia.target. ESOS regulations and visa matters.gov. electricity. electricity.edu/study/international/prepare/ predeparture. If you would like to enrol your child (or children) while you’re on campus. kitchen utensils. text books or additional expenses associated with running a car or social activities like parties or tours.com/calculator Study in Australia – Living costs: www.A$ 25. cost whilst some may need more depending on location.000 . customs and quarantine.au www. a number of the major department stores put their catalogues online: Target Big W Kmart www.edu.Other expenses Residential bond A residential tenancy bond is paid on all private rental properties. Hungry Jacks): A$6 – A$10 per meal Movies (cheaper with student ID card): A$9. pizza. a single international student requires between A$20. Upcoming pre-departure briefings: www. lifestyle and preferences.au Child care There are child care facilities available at Clayton. you will need to complete the Waiting List Application form and send it to the relevant child care centre before you arrive in Australia. Gippsland and Peninsula campuses.gomatilda.com. IT requirements. at the end of your tenancy. The bond will be returned to you.studyinaustralia. additional living expenses and the responsibility for caring for children while you are studying. dependant on how well the property has been cared for. school fees.gov.mychild. Cost of living calculator: www.au Also see Chapter 4 – Tips for living in Australia – Shopping for food and other items Overall. getting connected on-campus. The briefings provide information on enrolment.hub. This amount is usually set at one month’s rent and is paid prior to moving in. The briefings also provide an opportunity to meet other new students and ask University staff questions. fish and chips): A$10 – A$20 per serve Fast food (McDonalds.au Attending pre-departure briefing Pre-departure briefings are held prior to each semester in several countries.bigw. telephone: Initial connection fees A$300 – A$450 Gas. Caulfield.au/family For off-campus child care options visit: www.html Utilities Gas.monash. furniture: A$1000 Food and entertainment Lunch on campus: A$6 – A$10 per day Take away food (Asian. Clothes Men’s T-shirt A$20+ Men’s jeans (generic brand) A$50+ Women’s top A$25+ Women’s pants A$40+ Woollen sweater A$45+ Winter coat A$80+ Shoes A$35+ To get an idea of the cost of goods. you need to consider the following: child care. Speak to your Real Estate Agent or Landlord about how monthly rent is calculated. This does not include tuition fees.com. cultural differences and adjustment and support services and programs for international students. what to bring to Australia. KFC.kmart. cost of living. Some students can live well within the estimated 8 .com. transport. accommodation.
when they do occur.edu. You may also like to bring a suit or dress for formal occasions. 9 . telephone: +61 3 9905 3156.monash.au Monash Family Cooperative admin@mcfco. jumpers/sweaters and a winter coat are recommended. shorts. Melbourne is seldom unbearably cold or unbearably hot. you will need a range of clothes. spring and autumn are balmy and mild and the winters cool.au Peninsula campus Monash Peninsula Early Childhood Centre peninsula. • a copy of your electronic Confirmation of Enrolment (eCoE) • receipts of payment for tuition fee and Overseas Student Health Cover • certified copies of your academic transcripts and certificates.au Caulfield campus Monash Caulfield Child Care Centre caulfield. Primary and secondary school If your children are going to attend primary or secondary school in Australia.gov.Child care centres Clayton campus Monash Children’s Centre childrens. www.bom.org.au Packing Important documents Start a file of important documents.study. including jeans.monash. can see the temperature rise to 45 degrees Celsius in summer and drop as low as 10 degrees Celsius in winter. Shirts.centre@education. skirts/ dresses and light-weight trousers are suitable for summer. Warmer clothes for winter.au See Chapter 2 – Getting settled – Students with children for more details Clothing Because Victoria’s climate is very changeable and has four distinct seasons.vic. t-shirts. letter of scholarship award (if applicable) • copy of your IELTS or other English language test results • final medical and dental check-up reports – bring all documentation and written medical advice relating to any pre-existing medical conditions • references from landlords if you have rented or leased housing before • references from past employers • confirmation of airport pick-up booking • information from Monash about enrolment • Destination Monash booklet Ensure that all important documents and valuables are packed in your hand luggage. You can bring desktop or laptop computers and similar electronic equipment duty free into Australia provided Customs is satisfied these items are intended to be taken with you on departure.edu.gov.au Child care enquiries for the Berwick or Parkville campus should be directed to: Family and Child Care.firstname.lastname@example.org. Australian Bureau of Meteorology www.childcare@childcare. you will need to contact the Department of Education and Early Childhood Development and complete the Dependant International Student Application form.au Elwyn Morey Centre (programs for children with additional needs) elwynmorey@education. monash.monash.monash.early.centre@childcare. you will need to take these with you to Australia. Melbourne and the surrounding regional areas enjoy a temperate climate with warm-hot summers.childhood.au Gippsland campus Pooh Corner pooh.edu. These may include: • student visa • passport • other formal identification (besides your passport): international drivers licence/drivers licence from your home country certified copy of your birth certificate (English translation) citizenship certificate home country ID card Other items You may also like to bring belongings which will help you feel close to loved ones back home – such as photos and other items that have special meaning. however temperature extremes.
edu. It’s important to keep in mind that feelings such as these. housing. If Monash has arranged your OSHC. financial. See Chapter 2 – On arrival – Customs and Quarantine Items you cannot take into Australia: www.gov.monash. are a normal and temporary reaction to a change in culture. Emotional preparation is just as important. Activate your computer account Activating your computer account will enable you to create an Authcate username and password. unfamiliar styles of learning and teaching. Step 2. Shopping for fresh groceries and cooking at home is a cheaper and healthier option than having ‘take-away’ meals every day.hub. See back of booklet for Health and Wellbeing Hub contact details. We strongly recommend that you Step 1. distances and transportation. you’re not alone. This email account is one of the main ways we will communicate with you. You will be required to enter your Authcate username and password. social and academic use of Australian English. your provider will be OSHC Worldcare. To activate your account. plant and animal products must be presented for inspection upon arrival in Australia. withdrawal from the new environment and feelings of loneliness. Your Authcate username and password will be required to access computer facilities and your Monash email.daffa. physical and psychological matters. If you’d like to discuss any of these issues or seek advice you’re welcome to use support services provided by the University. different social behaviours and values and differences in population density. Health and Wellbeing Hub staff are located on all campuses and can provide support and advice to all students about family. www.au/wes/ and complete the enrolment requirements. log in to WES at https://my. See Chapter 2 – Overseas Health Cover for details • update your Australian address and emergency contact details (if known) • complete your Enrolment Questionnaire • view your enrolled units. Enrolment requirements in WES To meet the pre-enrolment requirements you will need to: • specify who your Overseas Health Cover (OSHC) provider is and agree to the declaration if you are on a student visa. If you experience any of these feelings don’t panic. Step 3.edu. This is to protect Australia’s agriculture and tourism industries and unique environment from serious pests and diseases.au/students .its. you will probably find that your transition to tertiary study in Australia will be smoothest if you have prepared thoroughly. All food. You may be about to experience for the first time one or more of the following major changes: long absences from your family and friends. (Some students may be able to view compulsory core units entered by their faculty. For some people such changes may be quite challenging and may involve a loss of selfconfidence. edu. Initially.au/aqis/travel/entering-australia/ cant-take learn to cook a few healthy meals before you arrive. emotional. Many students arrive without having the skills or experience in shopping or cooking for themselves. Living independently When you choose to study overseas you also choose to spend time in a new city and a new country. independent or shared accommodation. even if they follow a very happy period of initial adjustment.What you cannot take into Australia Australia has strict laws about what items can be brought into the country. you will have ‘read only’ access to the unit enrolment module.au Pre-enrolment requirements Prior to leaving home you will need to gain access to the University’s online facilities and complete the following pre-enrolment steps. You can access this page using any computer connected to the internet. go to www. Whether this will be your first overseas trip or you have had some experience already.monash. You will be required to identify yourself by answering some questions based on information you have provided in your course application. Log in to Web Enrolment System (WES) Once you have activated your computer account. 10 . away from family and friends.click on ‘Register for a new account’. religious/spiritual.monash.
monash. 11 . you must set up an appointment to meet with supervisor soon after you arrive. The enrolment website contains step by step instructions to guide you through this process) More detailed information for Steps 1– 4 will be in the University’s ‘Enrolment Guide’: www.edu.edu. contact the ITS help desk: www. An email containing the transaction number will also be sent to your Monash email account confirming the transaction. Higher Degree Research Students Before leaving home. Transaction numbers You will receive a transaction number when you complete your Enrolment Questionnaire and Unit Enrolment.au/enrolments/newenrolments/index.its. you have not completed your transaction.au Step 4. you will be able to make changes.Once you have enrolled in units at your faculty. You can not enrol until your supervisor and/or postgraduate coordinator have signed the Intellectual Property and Ethics forms that were sent to you with your offer letter. If you do not see a transaction number. Please record the transaction number from your Enrolment Questionnaire on your ‘Authority to Enrol’ form.adm. We recommend you print or save any transaction numbers.monash. these will be required if an enrolment disagreement arises.html For problems with passwords and logging in to WES.
While nervous and sad. Remember: Go Boldly. If there’s one tip I’d like to give students just starting out: savour the experience. the world awaits you! 12 . chemist and shopping centre? organised furniture and whitegoods for your home (if required)? made arrangements for your children? Need help? Contact your campus Health and Wellbeing Hub (see back of booklet for contact details) Gaurav Before coming to Australia. join a club. In hindsight it was just like arriving at a home away from home.all going through the same experience. I was excited and anxious. I parted with friends and family to start a new chapter in my life. ace your classes. Finding comfortable accommodation. It didn’t take long for Flinders Street station to appear as familiar as hometown streets.Chapter 2 – Getting settled Arrival checklist Have you: organised documents required to pass through Customs and Quarantine? contacted your family to let them know that you have arrived safely? finalised your long-term accommodation? contacted Monash Residential Services if looking for accommodation? organised insurance? opened a bank account? obtained a tax file number? ordered your OSHC membership card? explored public transport options in your area? found your local supermarket. yet it is also highly rewarding. The pain of parting with loved ones was soon replaced by the joy of meeting with new friends from around the globe . Settling into University life can be an intimidating experience. official enrolment and other critical tasks were made easy by the various services offered by Monash University and their friendly staff. Don’t shy away from it. use University services wisely and have fun in the meanwhile. doctor’s surgery. You also receive exceptional education from the best academics in the world. multicultural cuisine to taste as good as home cooked food and other cultures and traditions to be enjoyed and celebrated as much as my own. make some friends.
severe penalties can apply. It takes approximately 20 minutes from the airport to the city. the Australian High Commission. refer to the Unaccompanied Effects brochure and Unaccompanied Effects statement available at the Australian diplomatic mission in your home country. frozen.au www. go to the ‘Meeting Point’ at the international arrival terminal to meet our representative. cuttings. footwear and articles for personal hygiene may also be brought into Australia. If you fail to declare or dispose of any quarantine items. you can dispose of them in quarantine bins in the airport terminal. These goods may be subject to duty/tax unless you have both owned and used them for 12 months or more. passengers are given an Incoming Passenger Card to complete. bulbs.au/aqis/travel/entering-australia/ cant-take Australian Quarantine and Inspection Service: www.gov. The ‘Meeting Point’ area is clearly marked by a large red sign.gov. Consulate.e. This is a legal document and you must read it carefully and complete it truthfully.dfat. in accompanied baggage. plant material or animal products.gov.At the airport Customs and Quarantine Before landing in Australia. free from duty and/or tax. www.customs.) • raw seeds and nuts • fresh fruit and vegetables Additionally. or make a false declaration.daffa.gov. When you exit Customs through the automatic doors. Your baggage may be x-rayed. Most personal items such as clothing.customs. via the Tullamarine Freeway and CityLink tollway. roots. If you have items you don’t wish to declare. stems etc. Telephone: +61 2 6275 6666 www. If the Monash University representative has not met you within 30 minutes of clearing Customs. Melbourne Airport is located approximately 25kms north-west of Melbourne’s central business district. smoked.g. cooked.au Departing the airport It is recommended that you initially travel directly to your accommodation. inspected or checked by a detector dog team. or Embassy) or the Australian Customs Service in Australia. You must tick YES to declare if you are carrying any food. please call Allied Chauffeured Cars on 1800 350 Duty free allowance Duty free concessions are available provided that they do not exceed the specified amounts. This also applies to articles posted to Australia. dried.000 or more in Australian or foreign currency must be declared.gov.daffa. amounts of $10. Items that must be presented for inspection upon arrival in Australia include: • eggs and egg products • dairy products • uncanned meat products (includes fresh. turn to your right and you will see the sign. For more information. salted or preserved) • live animals and plants (includes any part of plants e.au/missions Unaccompanied goods Unaccompanied baggage does not receive the same duty/tax concessions as goods that you bring with you. On arrival you will need to have the following documents ready: • passport and valid visa • incoming passenger card A comprehensive list of items that you may/may not be able to bring into the country can be found at: www. 13 .au/aqis For more information contact your local Australian diplomatic mission (i. Travel times to campuses Approximate journey times from the Melbourne Airport to campuses: Berwick: 1 ½ hours Caulfield: 1 hour Clayton: 1 hour Parkville: ½ hour Peninsula: 1 ½ hours Gippsland: 2 ½ hours Airport pick-up If you have requested airport pick-up from Monash prior to your arrival.
850 (free call within Australia) or. You should expect a taxi fare of approximately A$45 for a trip between the Melbourne Airport and the city centre. running from Avalon Airport to the City. City stops are at Southern Cross Station (Firefly Coaches Sales outlet) and outside Hotel Bakpak at 167 Franklin Street. Alternatively. If you are commencing at Monash College and you are not met by the Togoto representative within 30 minutes of your arrival at the meeting point. if you are studying at the Gippsland campus. other public centres and road sides.com.sitacoaches. Each plan has its own advantages and disadvantages.com. please make sure your handset is compatible. 14 . Do not leave the airport with anybody unless they are a nominated Monash University representative with suitable identification. We suggest you talk to other students about their experiences of mobile deals. at ticket kiosks in the airport terminals or online. Telephones Mobile/cellular/hand phones If you have brought your locally connected mobile phone with you to Australia. Sita Coaches run services between Avalon Airport and the Melbourne central business district. The cost of a local call is 50 cents and is un-timed. railway stations. A$20 and A$50 amounts and can be purchased from most shops at the airport and suburban newsagents and supermarkets. Sunbus airport service (Avalon Airport) Most flights into Melbourne arrive at Tullamarine Airport. Other transport options SkyBus Shuttle (Melbourne Airport – City) The SkyBus Super Shuttle runs between Melbourne Airport and the Melbourne central business district. all suburban shopping centres. the Churchill Taxi service on 5122 1000.00 am and 8. The cost of this service is A$20-32 depending on your final destination. We suggest calling them on arrival. rates or plans and read all terms and conditions carefully. This is particularly important if you are studying on the Gippsland campus as the coverage provided by the various communication companies can vary significantly in that region. Phone cards come in A$5. Most public phones accept coins and pre-paid phone cards. if you have brought your mobile phone to be connected in Australia.skybus. this will enable you to monitor and control your spending. Taxis Taxis are available from the ground floor level of Melbourne Airport.00 pm (less frequently at other times) and takes approximately 20 minutes to get from the airport to the city. The SkyBus stops at Melbourne Airport right outside Arrivals at Terminal T1 and Terminal T3 and at Southern Cross Train Station in the city. Contacting your family Your family and friends will be happy to know that you have arrived safely in Australia. Minibuses run between Southern Cross Station and 120 hotels in central Melbourne. if you are arriving at Avalon Airport you may choose to use the Sita Coaches service. and some accept credit cards. In Australia there are a large number of telecommunication companies offering mobile phone plans with different network providers. please check that you have global roaming which can be used in Australia. Long distance calls and calls to mobile phones are timed and charged by the minute. Telephone: +61 3 9689 7999 www. seven days a week. 24 hours a day. The service runs every 10 minutes between 6. However. The cost of the service is A$16-26 depending on your final destination. www.au/avalon/ Public telephones Public telephones are located at the airport. SkyBus tickets are available from the driver. Reverse-charge (collect) and third-party-charge calls can also be made from public phones.au You can obtain more information about bus schedules or destinations from the Travellers’ Information Desk at the airport. A$10. please call Togoto on 0409 503 646. outside the International Terminal and both Domestic Terminals. If you are on a budget we strongly advise you to consider using a pre-paid mobile phone. The bandwidth in Australia is 900 or 1800 GSM. The city underground loop and all connections to suburban trains travel through Southern Cross Station.
Monash Residential Services is responsible for the management and operation of the oncampus residential facilities. They provide single room accommodation. Two types of accommodation are available: collegiate style (halls of residence) and self contained flats with communal facilities. academic assistance. International calls are timed and charged according to the destination. The flats vary in size from two up to five bedrooms On-campus accommodation On-campus accommodation is University owned or affiliated and located on or near campus.edu. social and recreation space. Residents living in one of the self-contained apartments share the use of kitchen. time of day and day of week. Telephone: +61 3 9904 7177 berwick. Each bedroom has its own private telephone line which is capable of being activated to use ADSL Broadband internet access. Telephone: +61 3 9903 2737 inmews. accommodating up to 90 students. facilities and services for approximately 1000 people – students. Depending on your time of arrival. on-campus and Homestay accommodation can be limited.mrs@adm. bathroom and toilet facilities. Berwick Berwick campus offers accommodation for up to 144 students. telephone 1225 for information) • the area code for your city • your family’s telephone number A call connection fee applies for all successful connections. however these options fall into two main housing categories: 1. recreational facilities. Residents living in one of the single bedrooms with private en-suites have access to shared kitchen and dining facilities. There are six self-contained residential units each accommodating up to five residents. Clayton Clayton campus has five Halls of Residence and Normanby House providing ‘collegiate’ style accommodation.Making international calls International calls can be made directly from all telephones in Australia including public phones. The apartments offer full self-catering facilities and as such meals are not provided as part of the accommodation fees. lounge room. On-campus accommodation is very popular and always in high demand.au Best accommodation option for you The best accommodation option will largely depend upon availability and your particular needs (e. residential support and enrichment programs and social opportunities. You may also have to consider renting private student apartments. cost).monash. meals. and your timelines in lodging an application. Students share the common areas of the kitchen. The Halls of Residence complex has single bedrooms with private en-suites and apartments each accommodating up to four email@example.com. access to public transport. cultural diversity. Simply telephone the following: • the international access code 0011 • your country code (if you are unsure of your home country’s code. The South East Flats consist of 30 furnished flats accommodating 112 students. The apartments are modern and fully furnished with a full laundry in each apartment (washing machine and clothes dryer). Off-campus accommodation in the private rental market Caulfield Caulfield campus has 18. There is also a communal building on site that contains the shared laundry. dining. privacy. hostels. 15 . five-bedroom apartments (International Mews) located in a private residential complex.g. The apartments are within 10 minutes walk of the Caulfield campus. The Halls and Normanby House both offer residents a blend of intellectual stimulation. On-campus accommodation in Universitymanaged and associated facilities 2. in which case your options are Homestay and on-campus. rooming houseaccommodation or sharehousing.au Finalising long-term accommodation There are many accommodation options available to you. resident advisers and staff. Some students might prefer to arrange for fully-catered accommodation before they leave home. laundry. bathroom facilities (two showers and one toilet) plus the living/dining area.
edu. self-contained residences located within walking distance of all campus facilities. www. it is not possible for us to pre-arrange private rental accommodation for you before you arrive in Melbourne however we can provide advice on all legal and general housing related matters. laundry and kitchen facilities.monash. Rooming houses These are privately-owned premises offering a room for rent with shared common facilities (bathroom.html 2.edu. 16 . All units are within a short walking distance of both the campus buildings and town recreational and shopping facilities. not located on campus. rental rates in Melbourne will get higher the closer you live to the city. Residences comprise firstname.lastname@example.org@adm. Then make contact with our staff who will guide you through the process.monash. They are usually close to universities. Parkville Monash University Parkville does not offer oncampus accommodation however colleges. Monash University Victoria 3800. sporting and academic assistance programs.au Types of off-campus accommodation 1.monash.edu. Each unit has its own complete bathroom. Wellington Road. The price for rent for off-campus accommodation can vary greatly depending on the type of accommodation. Australia Telephone: +61 3 9544 8895 Fax: +61 3 9544 5959 Off-campus accommodation Many visitors find that Melbourne and the surrounding suburbs are bigger than expected. Our service can guide you.au Peninsula Peninsula Residential offers secure. social. Gippsland Gippsland Residential offers on-campus accommodation for 378 students in 57 fully furnished units of six.monash. nine or ten bedrooms. The residences have private lockable bedrooms with one student to a bedroom and common facilities such as lounge room. within walking distances to the campus. www. Mannix College. Basic furniture (bed.mrs@adm. do not usually have pastoral support and are not affiliated with Monash University. furnished. kitchen. toilet and laundry to share with other residents.au/students/hwd/ accommodation.edu. however all arrangements made are strictly between you and the accommodation provider. The other residents of the house may or may not be students.pharm. two. Monash advises students against signing ‘legally binding’ leases for any off-campus property prior to arrival and recommends that facilities be inspected first. four. The students experience residential support through pastoral. Telephone: +61 3 9904 4338 peninsula. have limited accommodation available.and are located on the south-east corner of the campus – just minutes from the main campus buildings and lecture theatres.mrs@adm. washing and cooking). Rooming houses are generally for four or more residents. Off-campus housing service The first step in finding off-campus accommodation is to go to our website and watch the DVD in the language of your choice. The flats are ideally suited to second and higher year students who are seeking something a little more private.au Mannix College is an affiliated Catholic residential college located opposite the Clayton campus.edu. You should check the distance from your campus to any proposed accommodation and make sure there is transport available. facilities provided and the location. Student hostel accommodation These are generally similar to on-campus accommodation except they are privately owned. For legal and administrative reasons. There are en-suite bedrooms available in some residences.monash. Generally speaking. eight. bathroom. desk) is often provided but this should be clarified with the owner.mrs.monash.au/off-campusaccommodation offcampus. Telephone: +61 3 9905 6200 admissions. six and eight bedroom designs.edu. Telephone: +61 3 5122 6236 gippsland.au Important: It is your responsibility to assess the accommodation facilities as being suitable for your needs.
is the responsibility of the landlord. Otherwise. be aware that people often move out and a replacement may have to be found to cover the cost of rent. screened and undergone a Monash-approved check before they are permitted to host. Make sure it is an agent approved by Monash University. Some Homestay agencies monitor the arrangement to check you receive good service. if the tenant has damaged or not cleaned the property.monash. cooking. the landlord can claim to take some or all of the bond. The fees for full and part-board accommodation should include utility expenses such as gas.3. It can also be a convenient choice for short-term accommodation as most Homestay contracts start with an initial five week stay which can be extended for a period to suit you. Housemates When setting up a sharehouse with friends or moving into an existing sharehouse.edu. electricity and water. Monash’s Homestay Accommodation Services which is the only one recommended by the University is responsible for the management and provision of Homestay to Monash students across its metropolitan campuses.html 5. You will be solely responsible for paying rent. You each have a room and you jointly share facilities and furnishings. bond transfers (bond discussed further in 5. consider that loneliness may be exacerbated in this environment. www. Sharedhouses This is renting a privately-owned house or flat jointly with others. Homestay accommodation This is where a screened and interviewed Australian family offers their home and family lifestyle to an international student.edu. Those named on the lease are considered co-tenants and as tenancy law may not cover co-tenancy disputes house rules are very important. a chance to practise your English skills and an opportunity to learn about the Australian way of life and culture.edu.monash. At the end of the tenancy. cleaning rosters and rules about friends staying over. the landlord must return the bond within one month. Choose your housemates carefully and make rules to avoid disputes. A bond. you should consult Monash Residential Services’ Off-campus Accommodation Service at your campus. you will be protected by tenancy law. Cost of private rental can be high. is usually set at one month’s rent and is required prior to moving in.monash. Homestay is a popular choice for new students who are under 18 years old as it can provide a secure period of adjustment and be a useful stepping-stone towards independent living. such as leaking taps. whilst others split the bills and each person does their own shopping and cooking.au/off-campusaccommodation/contact. Refer to Chapter 1 Affording Australia – Accommodation and living expenses 4. emotional support. Homestay can give you security. Renting on your own). and in this case. This may include how much notice should be given when someone wants to move out.mrs.au www. garden upkeep (if applicable) and bills. also known as a security deposit. Sometimes you may be considered a sub-tenant. If you are unsure. Sharehouses all operate differently. Part-board usually provides only a room for rent although some places may also offer breakfast. Most off-campus rental accommodation does not come furnished. Telephone: +61 3 9902 0318 email@example.com/mcpl/homestay finding a replacement housemate. Renting on your own Renting a property from a landlord or an estate agent on your own is an option for those who enjoy their independence and a quiet environment for study. All families have been carefully selected. cleaning. 17 . The deposit is supposed to act as a guarantee that the tenant will take care of the property. It is different from full-board and part-board because extra care is provided. who is responsible for 6. Full-board usually includes meals and may provide other services such as laundry. Household maintenance. For those unaccustomed to being alone. Full-board or part-board This type of accommodation differs from Homestay because the people offering housing are not monitored by an agency or subject to police checks. Some require you to make regular contributions to food and bills. Each Homestay household is subject to regular inspections and conditions. Families may also prefer the privacy of a house or flat.
or sharing a house with friends or other students.consumer.commbank. It is recommended that you insure expensive items. From the home page. ANZ Bank and Westpac Bank. Organising your finances Banks You should open a bank account immediately after arriving (AusAID sponsored students will not need to do this as a bank account will be opened on your behalf).Places where you can look for off-campus accommodation There are many places where you can look for off-campus accommodation.com.anz. The premium you pay will depend on: • the amount your belongings are insured for • the type of coverage you choose to have (i. stereo.au Dispute Resolution Centre www.monash. new for old replacement) • whether there is an excess attached to the policy The Consumer Choice website offers a number of tips. If you’re unsure about your legal renting rights.com. click on money then insurance.org. developed by Consumer Affairs.justice.nab.au www.vic.choice.gov. Useful support services and housing resources Consumer Affairs Victoria www.edu.au Insurance Whether you are staying in a University residence.westpac. You should do some research and compare policies offered by different insurance companies.com. The larger retail banks are: Commonwealth Bank. DVD etc.mrs. you should consult the Housing Adviser at your campus and check the following website: www.com. a flat on your own.au The Tenants Union of Victoria www. National Australia Bank. on the Monash Residential Services web site or borrow a copy from the library.au Further accommodation tips Legal considerations Your legal rights and responsibilities will be determined by the type of accommodation that you choose to live in.monash. They will differ according to whether you are living on-campus.au The top three warning tips for renting • never hand over any money without getting a detailed receipt! • never sign a tenancy agreement that you do not understand – get help! • make it your responsibility to find out about your renting rights! 18 .vic.com.gov. such as a computer.mrs. a rooming house. at local cafes.au/off-campusaccommodation View a copy of the ‘Renting in Victoria’ accommodation DVD. Below are some suggestions: • www.au/off-campusaccommodation • classified advertisements in local newspapers (Leader Newspapers) • noticeboards on campus.e. There may be banks on or near your campus. television.tuv. Landlords are responsible for House Insurance but your belongings will not be covered.edu. a student hostel or if you are renting on your own. bookshops and shopping centres Don’t forget to check with the Monash Residential Service before you pay any money or sign any contracts. you should consider taking out private contents insurance to cover your personal belongings. www. The following websites provide information on individual banks: Commonwealth Bank ANZ Bank Westpac Bank www. You shouldn’t sign on for longer than you intend to stay. in a sharehouse. Each company will differ on the amount they’ll insure personal items for and the premium amount charged.au www. This way you can ensure that you are going into a legal and well-run housing option. A renting contract is a legally binding document and breaking such a contract can be very expensive.au National Australia Bank www.
Most banks are closed on weekends and on public holidays. which is 30 June.ato. Other financial institutions including credit unions. Otherwise. 19 . You will be required to pay tax on earnings from work or interest earned from banks. To increase this limit you must speak directly with your bank. These forms are available from the ATO website or by telephone 13 28 61. Only one TFN is issued to you for your lifetime. All interest earned on savings in Australian banks is subject to tax by the Government. You will require several items of personal identification to open an account.pdf At the end of the financial year.au Bank fees Banks charge fees for various services and for transactions in your account. If you have never had an Australian TFN.00 pm 9. you can complete a Tax File Number Application / Enquiry for an Individual Form (NAT 1432). finance companies. Please note that banks place a daily limit on withdrawals for ATM/EFTPOS transactions (the amount you can withdraw or spend electronically). However. you will receive a Payment Summary from your employer. You will need this to complete your tax return. many banks don’t charge fees to full-time students. Students are advised to supply a Tax File Number (TFN) shortly after opening an account. If you are here for longer than six months and you are intending to work.30 am – 4. Once you have been in Australia for more than six months you are considered ‘a resident for tax purposes’. such as: • an overseas driving licence • credit card • your Monash Student ID card (issued to you on enrolment day) Most banks will accept your passport only up to six weeks after your arrival in Australia. By completing this form you become a resident of Australia for tax purposes. If the bank waives these fees.30 am – 5. You can also apply for your TFN online at the ATO website. You will be required to complete a form that asks: • the name you wish the account to be in • the name and residential address of all people who can withdraw money from the account (the signatories) in addition to yourself You will also be required to provide your passport and one other form of identification. above a certain threshold. www. it may be necessary to provide proof of full-time enrolment each year. You should clarify this with the bank before opening an account.gov. The common opening hours of most banks are: Monday – Thursday Friday 9.ato. the bank is required by law to deduct tax from any interest earned. Opening a bank account Find out what type of account is most suited to your needs.gov.ato.00 pm Getting a Tax File Number (TFN) A TFN is a unique number issued by the Australian Taxation Office (ATO). life insurance companies and merchant banks are popular and provide similar services to the larger banks.au You will need to give information such as: • your name and date of birth • current Australian address • date of arrival in Australia • proof of identity ‘Proof of identity’ documents include: • your passport • original birth certificate • overseas or Australian drivers licence or • your Monash Student ID card Some banks are now open for a few hours on Saturday mornings. Australian Taxation Office www.au/content/ downloads/BUS17332n3093010708. building societies. please ensure that you give your employer a Withholding Declaration Form from the Australian Taxation Office. The form can be obtained: • via telephone: 1300 720 092 • by visiting your nearest newsagent • from the web www. Paying taxes in Australia International students are treated the same as Australian residents when it comes to paying tax.gov.Banks are one of the safest places to keep your money.
V/Line train services operate to and from Melbourne on the Gippsland line in the state’s east.au Ordering your OSHC membership card You must ‘order a membership card’ directly from OSHC Worldcare.edu. OSHC does not Metcards An automated ticketing system operates for all train. Doctors and medical service providers are able to charge fees. Once you have updated your details and entered your Australian address. when you have commenced your Monash course. help you to understand your policy. The representatives can assist you make a claim.com. www. trams and buses. Telephone Helpline: 1800 814 781 OSHC Worldcare Your overseas student health cover is provided by OSHC Worldcare.html OSHC Worldcare offers a 24 hour helpline. select ‘order your membership card’ option. Hours of operation Train and tram services normally operate between 4 am and midnight Monday to Saturday and 8 am to 11 pm Sundays. Your card will arrive 5-10 working days from the date you registered online. or if already in the country.monash. Students requiring additional health cover can upgrade their cover to OSHC Worldcare Student Plus. www. depending on the area you are travelling in.au/fees/other-fees/oshcworldcare-availability.com. If you are studying at the Gippsland campus. Your health cover starts when you arrive in Australia. Melbourne has a privatised public transport system comprising trains. greater than the ‘Medicare schedule fee’ (MBS). Unless otherwise instructed. include any benefits for ancillary services such as dental. inform you about direct billing health clinics and extend your policy.Overseas Student Health Cover Overseas student health cover (OSHC) is insurance to assist you meeting the costs of medical and hospital care which you may need while in Australia. Exceptions include Norwegian students covered by the Norwegian National Insurance Scheme and Swedish students covered by the National Student Board of Student Aid. Trams are the main form of transport throughout the Central Business District and run along most main streets. we have arranged cover for the duration of your visa. trams and buses Many Monash University students use public transport to commute around Melbourne. This charge is above the benefit amount and is a cost to you. OSHC is compulsory for international students on a student visa and their dependants in Australia. Look for on-campus OSHC Worldcare availability at: www. The membership card will be posted to you. legal and interpreting services are available. optical or physiotherapy. Transportation Public Transport: trains. tram and bus services in the metropolitan area.metlinkmelbourne. Use your Monash student ID number to access your membership details on their website. This ensures that you maintain adequate health care arrangements and comply with your student visa conditions. Public transport guide: www. OSHC Worldcare assistance OSHC Worldcare representatives visit your campus at scheduled times.viclink. Metcards can be purchased from: • Customer Service Centres at major stations • retail outlets displaying Metcard sign 20 . Medical. every time you visit a medical service provider.au/timetables OSHC cover Use the website or policy document and members guide (which you receive with your membership card) to familiarise yourself with the OSHC policy and the medical and pharmaceutical expenses you may have to pay. and buses mainly service the suburban locations.au Present this membership card. You can print a temporary certificate of insurance that can be used as proof of your OSHC (which is valid for 14 days) until your membership card arrives. which is Monash University’s preferred provider.oshcworldcare.com. trains are the main mode of transport throughout the greater Melbourne metropolitan area. Visit the OSHC Worldcare website and click on the student menu and follow the prompts. with electronically encoded tickets called Metcards.
1 km Clayton 3.metlinkmelbourne. fares and tickets and journey planner: www. com. monthly. yearly or Sunday saver. The closest station is Morwell. Tickets can be purchased in person at your nearest staffed V/Line station or at metropolitan premium stations.au Failure to travel with a validated ticket could lead to a fine. • Sunday Saver Metcards allow unlimited train.au/using_public_ transport Campus Berwick Caulfield Clayton Zone 2 1 1 and 2 (it is on the border of zone 1 and 2 so you can travel to it from the CBD on a zone 1 ticket) Closest station/s Berwick 0.5 km Huntingdale 3. tram and bus travel across zones 1 and 2 on Sundays for just A$3.0 km Peninsula 2 Helpful tips: • when purchasing and validating a two-hour ticket after 6 pm.0 km Melbourne Central 3. For a guide to safe public transport travel turn to Chapter 4 – Social and cultural Australia – Transport safety Zones Yellow: inner city suburbs of Melbourne (approximately a 10-15 km radius around the city centre) suburbs near the boundaries of the west.5 km Caulfield 0.au Parkville 1 Royal Park 1.store. Metlink zones.0 km When travelling on public transport there are laws that promote the safe and comfortable use of the system for all public transport users. approximately 10 km from the campus. It is used for travel to and from the Gippsland campus. with minimum A$10 purchase) • the Internet at www. Transit Safety Division Police ride the system (dressed in uniform or plain clothes) to maintain and monitor the behaviour of commuters. daily. system. You must buy a full fare ticket. You can also find the nearest station to you or purchase the V/Line ticket via telephone on 136 196 (from overseas: Blue: The Gippsland campus is in a regional area and can be reached using the V/Line transport 21 .10*.• Metcard ticket machines at train stations • on public buses and trams • Clayton campus centre shop • the Metcard Helpline on telephone 1800 652 313 (accepts debit or credit cards except American Express and Diners Club. it will automatically be valid until 3 am the following morning.5 km Buying the right Metcard Most fares are based on two zones and the time needed to travel. north and the middle of the east and southeast of Melbourne (approximately a 15-35 km radius round the city centre) V/Line service V/Line is the rail service to country Victoria.com. * price correct at time of print. weekly. however subject to change Frankston 3.com. Travelling within one zone will be cheaper than if you travel across two zones. These laws generally relate to personal or property damage.metlinkmelbourne. For the purpose of public transport Melbourne is divided into two zones.metlinkmelbourne. Check the Metlink website for more details: www. illegal behaviour and ticketing issues. There are a number of ticketing options: two-hour. It is important that you are aware of which zones you wish to travel in. Please note that the MYKI ticketing system is likely to come into effect in 2010. In Victoria international students are not eligible for travel concession (with the exception of undergraduate AusAID sponsored students).
It is recommended that you take one or two driving lessons in Australia before you begin to drive here on your own. You can take your bike on Melbourne’s train during offpeak periods. Driving in Victoria If you hold a valid student visa you may drive in Victoria provided you possess either a current: • international driving permit. The Road to Driving Solo booklet can be purchased online. You must have your permit/licence with you when you are driving. probationary licence holders or learner drivers must have a 0. from newsagents or from any VicRoads office. you can apply for a Victorian Bike riding When cycling. Obtain a copy of the Road to Driving Solo booklet and study the road rules and signs carefully. a road law knowledge test.vic.au Taxis service in Victoria Melbourne taxis are easy to identify. no matter whether you are an experienced driver and have an international drivers’ licence. Melbourne taxis also attract additional charges. for example: midnight to 5 am late-night surcharge. V/Line fares and timetables: www.com. An unregistered car parked on the street will also incur a fine • obey the speed limit • drink driving is a serious offence. There are also regulations that are unique to Melbourne. All cyclists must follow the road rules.gov. you must know the road rules before you attempt to drive. Please note V/Line trains run less frequently than Metlink trains.+61 3 8608 5011). Drivers are uniformed and must display an identity card at all times. a phone booking fee. Random driver breath testing for blood alcohol levels and drugs is common • it is against the law to use your mobile phone when driving unless it is “hands free” • seat belts must be worn by drivers and all passengers • children must sit in Government approved safety seats (also known as child restraints) at all times Melbourne’s major taxi companies 13 CABS Arrow Silver Top Taxis 13 22 27 13 22 11 13 10 08 9786 3322 9791 2111 5122 1000 5134 4772 Outer suburban Frankston Cabs Dandenong Taxis Gippsland region Churchill Taxi Service Morwell Taxis Turn to page 46 for tips about taxi-travel safety. hazard perception test and a practical driving test.0 blood alcohol reading. taxi meters are clearly visible so you can keep a check on your fare.05. In Australia you drive on the left hand side of the road. wearing a helmet is compulsory.vicroads. If you are 18 years of age or older and have a current overseas licence.vic. such as ‘hook turns’ and driving along tram routes. Fares and surcharges In general.vicroads.au/ licence by undergoing an eyesight test. although you will have to pay a concession fare for your bike during busier times. use of the CityLink tollway and a waiting fee at airport ranks. They are all yellow.au/Home/ BicyclesPedestrians 22 . www.vline. full licence holders are permitted a maximum blood alcohol reading of 0. or an • English (or English-translated) overseas licence. Fares must be pre-paid for trips taken between 10 pm and 5 am. The closest train station to the Gippsland campus is Morwell. The minimum licensing age in Victoria is 18. Bicycle safety and rules: www. Driver licences and vehicle registrations are administered by VicRoads.gov. If you are going to drive in Australia. Hailing a cab There are three ways to get a taxi in Victoria: • hail from the side of the road or street • from a designated taxi rank • telephoning one of the major taxi companies Key road rules • your vehicle must be registered to be on Australian roads. All taxis must charge the standard fare.
pdf 23 .cgi Shopping in general Business hours Department stores and most other shops are open during the following hours: Monday – Thursday: Friday: Saturday: Sunday: 9 am – 5 pm 9 am – 9 pm 9 am – 5 pm 10 am – 4 pm Shopping for food and other items Shopping near campus It is important to become familiar with the range of shops in your local shopping centre. Large supermarkets are usually open until midnight.au/market-melbourne. This publication is available at all Health and Wellbeing Hubs and also online at: www. vegetables and meat at cheaper prices Why not ask senior students. meat and fish at markets. Campus Berwick Caulfield Closest shopping centre Main St Shops. during the orientation program. www. Two street directories are the Melway and UBD. although prices can vary from one supermarket to another. Chadstone Shopping Centre. Supermarkets offer a wide variety of food and other items at competitive prices.Finding your way around Melbourne and Gippsland Whether you are relying on public transport or driving your own car. Carnegie. • fruit and vegetables will be a lot cheaper when in season • it is often cheaper to purchase goods in larger quantities • many supermarkets stock their own generic or ‘home’ brands – they are generally cheaper • markets are a good place to buy fruit. they are not necessarily the cheapest. Koornang Rd. You can also look up a map of locations and get directions online: www. Asian supermarkets are also available in some suburbs and provide a wide range of specialty Asian foods.you. variety stores and most newsagents. about the best places to shop near your campus? See Chapter 3 – Starting uni – Orientation Gippsland Parkville Peninsula Muslim students.edu/international/studentservices/ salaam. Street directories can be purchased from bookstores.com. You’ll generally find the cost of items in these stores higher than at the supermarket. Whilst these are generally the most convenient places to do your weekly shopping. You can often find cheaper fruit and vegetables.html Clayton Food shopping advice Prices are often competitive. Barkley Square. the Queen Victoria Market. Karingal Hub Shopping Centre. however you will need to shop around to find the ‘best buys’. you may find it useful to obtain a copy of a Victorian street directory. The Glen Shopping Centre Hazelwood Shopping Centre. You simply choose your purchases from the display and pay for the goods at the check-out counter before leaving the supermarket. Prahran Market).au/sd_new/ mapsearch.monash.whereis. Southland Shopping Centre Markets Large markets sell everything from fresh fruit and vegetables to jewellery and clothing and are located in and around Melbourne (for example. Glenferrie Rd.street-directory.com www. South Melbourne Market. but not necessarily the cheapest. There are also 24-hour convenience stores connected with petrol stations and stores such as 7-Eleven. please refer to “Salaam Monash” for a comprehensive guide to shopping in Melbourne. Supermarkets Self-service supermarkets are located in all major suburban shopping centres. Malvern Clayton Road Shops. Fountain Gate Shopping Centre Chadstone Shopping Centre. Supermarkets are cheaper than smaller specialty shops. Brandon Park Shopping Centre. Mid Valley Mall City Centre.com. Sydney Road and Lygon Street Frankston Town Centre Shopping Mall.
lay-by is a good way to buy items that you cannot afford straight away.au Paying for goods The final total of your purchase amount is rounded down or up to the nearest 5 cents. you must remember that Australian properties are rented or sold without furniture (unless stated) and you will need to arrange your own bedding. Their hours of trade are usually longer.betterhealth. etc. Electrical plugs have a three prong design. These carry a large range of household items. Electrical goods The electrical current in Australia is 240-250 volts at 50Hz. followed by Monash marketplace Many students who are leaving Monash advertise their second-hand goods (including desks. Second-hand items are also available through the Trading Post an online site devoted to the buying and selling of goods at very reasonable prices www.) at reasonable prices. however you are not limited to these services. utensils etc. Harvey Norman.au/community/marketplace Other shops Milk bars are small shops located in all suburbs. Laundry If washing machine and drying facilities are not available where you live. You can also look for second-hand furniture and domestic goods on: www. When paying on credit. Monash campuses have health services onsite for you to access. Discount variety and department stores There are a number of discount variety and department stores located throughout the city and suburbs. iron. also known as pharmacies.) at ‘Monash Marketplace’ which can be accessed via your student portal: my. You are required to pay a small deposit and a service fee. Target and Big W. Some larger trading stores (e. you must ensure that you are equipped with the appropriate transformer/ adapter.Chemists and health care Chemists. The items offered for sale will be in good condition.au.tradingpost. beds. For more information about health care in Victoria turn to Chapter 4 – Social and cultural Australia – Health care in Australia or.nsf/ pages/service_directory Furniture When moving into your new accommodation. visit the below government website: www.gov. Sydney’s and Fantastic Furniture) have cheap new furniture and they provide a delivery service. furniture or clothing purchases. to find a health care professional and pharmacy in your area. For whitegoods.g. furniture and household goods at very low prices.ebay. Some of the major discount variety stores are Kmart.au/bhcv2/bhcsite. there are many discount electrical stores where you can buy various items (hairdryer. If you come from a country that operates on a different voltage. provide both prescription and over-the-counter medication. so they can be useful in an emergency. or van to pick up the goods if the seller is unable to help with delivery. you can take your clothes to a launderette where you will find coin-operated washing machines and dryers. seating. Myer and David Jones are two of the more expensive department stores.monash. It also allows you to withdraw cash at the time of purchasing a product • lay-by Enquire about the availability of these services when paying for goods and services and check if any extra costs are involved.edu. breakfast cereal and milk. toiletries. 24 .com. Forty Winks. These shops offer donated clothing. Second-hand goods Second-hand stores.vic. They sell everything from cold drinks and newspapers to canned food. You will need a car and trailer. cooking utensils etc. clothes and hardware. You will pay more for goods purchased from a milk bar. You should be able to locate the one nearest you by looking in the telephone directory or searching on the internet. make sure you have the means to pay.com. Alternatively. sometimes referred to as opportunity shops or op shops. offer an inexpensive alternative for students on a budget. In Australia there is a variety of methods to pay for goods and services: • cash • cheque • credit card • store credit card • EFTPOS (Electronic Funds Transfer at Point of Sale) is an electronic processing system for credit and debit cards.
gov.gov. The University supports the Koonawarra playgroup near the Clayton campus: www.ncac.mychild. partners and children of international students. otherwise known as pre-school.edu. The shop will keep the item until you have paid it off. socially.hub. practise English language skills and share cultural exchange in an Australian early childhood setting.gov.The funding contributes to the cost of providing a kindergarten program but most kindergarten services charge fees in addition to the Government’s contribution.au Students with children Monash has family and child care services to provide information and support for families. Many kindergarten programs are sessional. make sure you call the relevant centre for availability. children attend either in the morning or afternoon a couple of days per week.au/family Child care As discussed earlier (Chapter 1 – Before leaving home – Travelling with family – Child care). provide your details to the student advisers at your campus Health and Wellbeing Hub so you can be informed about services and social events.hub. Turn to page 9 for Monash child care centres’ contact details and visit the following websites to understand child care alternatives: Monash University Child Care: www.edu. Child Care Benefit and application forms: Telephone: 136 150 www.au www. Schools All children living in Victoria between the age of six and fifteen must attend school. preschoolers.monash.mychild.centrelink.au/family Other playgroups in your local area: www. These programs are offered by a range of organisations and in a variety of settings (including many child care services). Stores allow you to return the item if it is broken or damaged and providing only a small amount of time has passed since purchase. you must complete and sign an admission form.monash.mychild. Local kindergartens or child care centres with integrated kindergarten programs: www.gov.monash. If your name is on a waiting list. The fees can vary greatly from service to service. The Victorian Government funds kindergarten programs for children in the year before they go to school. If you have children with you in Australia.au/familyassistanceoffice. family day care and out-ofschool hours care for school aged children. Children who go to playgroup can make new friends.au Child Care Benefit (CCB) International students sponsored by the Australian Government e.au www. have new experiences.htm Kindergarten In Australia. the demand for child care at Monash is often greater than the number of places available.hub.au Playgroup Playgroup is an informal session where babies.au/family Other child care centres in your local area: www. parents and carers can meet together in a relaxed environment. provide evidence of your children’s date of birth 25 . 3 and 4 year old children can attend kindergarten.gov.education. toddlers.g.org.vic. When your children enrol in a school. If your children are five-years-old by 30 April they can attend school. emotionally and intellectually. there are several child care options available on and off Monash campuses. Visit your campus Health and Wellbeing Hub for further information: (see back of booklet for telephone and address details) www.regular payments until the total amount is paid. Parents and carers can meet new people. Remember.au www.gov. The Child Care Benefit is to help families with their work-related child care costs for dependant children.playgroup. It helps to cover the cost of day-long care. Interest is not charged on a lay-by. AusAID or IPRS scholarships can apply for the Commonwealth Child Care Benefit. gain self-confidence and develop physically. Returning goods Make sure you understand the price of your item and save your receipts in case you want to return or exchange it. These are designed to assist you and your family establish networks and adjust to life in Australia.edu.
Fee information: www.vic.au Enrolling your children Before your children start school in Victoria.careergateway. www.com.com. This form can be downloaded www.com. You must ensure all the admission steps are completed before the school year starts. Working in Australia Permission to work You must have permission to work in Australia and hold a valid work visa.com.vic.au. Find a school near your campus: www.jobsinoz.study. or during school holidays You may find that you need to attend University outside school hours and that school holidays may not coincide with University breaks. You will not be able to start work until you have commenced your course of study.au/family For further information about before and after school care. The University (Clayton campus) offers a school holiday program. Department of Immigration and Citizenship (DIAC): www. make sure you read it very carefully and understand it before signing.careerone. Although Government schools are free to Australian citizens.au/about/keydates/ termdates. If an agreement or an award does not apply.com. events and further career resources online. Career Gateway provides you with access to employment opportunities.mycareer.gov. Visit the Monash Careers and Employment Service on your campus for information about writing a resume and developing interview skills. for primary school aged children during all holidays: www.au.monash. www.study.au. If you are asked to sign any type of document agreeing to work conditions. contact the school that your child or children will be attending.jobsearch.edu. laws in Australia will provide basic minimum pay and conditions.vic.gov. www. weekends or public holidays.gov.edu. It is important you understand the rules of your work visa before starting a job.vic. We suggest that you should not rely on income from employment when budgeting to pay for living expenses. Private schools charge all students fees regardless of their citizenship status.au or requested from a Department of Education and Early Childhood Development registered agent.au. www.com. MUSHP.vic. www. Keep a copy for your records.monash. award or agreement.gov. Before starting work you should find out your conditions such as your minimum rate of pay.au/Agents/AgntLst.getjobs.au Other sources include newspapers and online companies: www. If you have a sponsorship or scholarship from the Australian Government (e.immi. www. There are many different ways to find a job in Australia. when you should be taking 26 . the AusAID or IPRS) you will not have to pay school fees for your children at Government schools.gov.htm Child care before and after school.seek.au. when you will be paid.gov. the number of hours you will work each week.au/Intstu/fees.study.and details about your child’s disease prevention program or immunization.eduweb. if you are entitled to more money (penalty rates) for working nights. there are both government and private schools.au/schoolsonline/ Your rights Your minimum rights and work conditions may be set by some form of legal document. You can work a maximum of 20 hours per week during the term and unlimited hours when your course is not in session. List of registered agents in various countries: www.g. www. fees are charged for children of international students.education.htm School terms Government and private schools generally follow the same schedule.htm Finding work The employment market in Australia can be highly competitive and you may find it difficult to find work. Some primary schools offer before and after school care as well as school holiday programs to care for children whose parents are either working or studying full time. you must complete a Full Fee-Paying International Student Application form.hub.au School fees In Australia.
such as unpaid trial work and scams can be found on their website: www.jobwatch.au/ 27 .breaks during your shift and how much notice you need to give your employer if you want to resign from your job.fwo. Telephone: 1300 724 200 www. You can contact the Workplace Ombudsman Helpline if you are unsure about your employment arrangements.org. Information about job hunting traps. They provide a free and confidential telephone information and referral service.gov.au Jobwatch is an employment rights legal centre which provides assistance to workers in Victoria about their rights at work.
I ended up having one of the best university experiences that an international student from a big. I began like all new students with no idea where to go or what to do. when I first arrived here in Churchill and saw the vast Victorian landscape. I haven’t regretted making the decision to come here. with the support of fellow new students and the international student support staff. Since then. Since my arrival here in Churchill. I was able to quickly blend into the Monash environment. “what the heck did I get myself into this time?!?” I remember thinking “why are there more cows here than there are humans?” I assure you. However. busy city could have! 28 . Vice-President and President of the International Students’ Association (ISA) in conjunction with extremely supportive University staff! The point is that although I really didn’t like what I saw when I first came here. I have served as an Executive Committee Officer. despite my first impression of Gippsland. I recently completed a Bachelor of Science majoring in Microbiology here at the Gippsland campus. I thought to myself. To be totally honest.Chapter 3 – Starting uni Getting started checklist Have you: picked up your student diary? completed your enrolment? attended Orientation? updated your residential address in WES? explored and familiarised yourself with your campus? located the Health and Wellbeing Hub on your campus? found a place to worship? familiarised yourself with emergency numbers? Byron Hi! My name is Byron and I’m from Singapore.
ministries. exchange and study abroad and Monash College students). To enrol you must bring with you: • your Australian residential home address (even if it is a temporary address) • passport and visa • all completed and signed enrolment documentation • any additional documentation that needs to be submitted prior to enrolment (check your offer letter for any additional conditions of your candidature) 4. then click on ‘register for a new account’ to receive your student email account and access to the University’s online facilities Link (if necessary) your student email to either your personal email or staff email account: www. You may need to make an appointment before leaving home 2. As part of your sponsorship requirement. agencies. All other students should complete the following steps: 1. You must bring along your passport as a form of identification. The Monash AusAID team can be contacted via email at: AusAID@adm. IAP registration and program schedule and other relevant information.edu.au/study/international/ prepare/registration.html Please note that enrolment can differ slightly for some student cohorts (higher degree research.edu.au/students/ pgresearch 5.its. select your units of study.monash. Once you have enrolled. It is recommended that you log on to the Monash system and activate your Authcate username and password before enrolment day. www. (See Chapter 1 – Pre-enrolment requirements). You will be given your arrival pack which includes: your bank account.Starting at Monash Enrolment To secure your place in your course you must arrive by the scheduled enrolment date. Students who have been awarded stipends and/or tuition fee paying scholarships by Monash Research Graduate School should follow the enrolment instructions outlined in their offer letters. Meet with supervisor. 3a. Enrol in your degree. please report to the Student Service Centre in Building 10 of Clayton campus to register. Complete the enrolment forms: ‘Intellectual Property’ and ‘Ethical Research Practices’ with your supervisor 3.edu. Check all the information that has been sent to you carefully. organise your timetable. You will also get a better selection of lecture and tutorial times.edu. get your Monash student identity card and collect your student diary.monash. please submit a copy to the Fees Unit via the Student Service Centre at your campus to enable us to invoice your sponsor for tuition fees payment. At enrolment you will meet the staff from your faculty.monash.monash. please ensure that you have provided the University with a copy of your letter of financial guarantee or financial affidavit with your acceptance document.au/ students/computer. Your offer letter will give you the exact location of the offices listed below • Doctor of Philosophy and Master of Philosophy students Go to the Monash Research Graduate School (students located at either the Gippsland or Parkville campuses should visit their departments for instructions) • Masters by research students Go to your Faculty Research Office • Higher Doctorate Research students Go to the Faculty Research Office 6. Australian Government sponsored students (AusAID) On arrival. Higher Degree Research Students Please ensure you have all the relevant enrolment paperwork (check your offer letter and enrolment documents). payment of Establishment Allowance.au Other foreign sponsored students If you are sponsored by overseas Government departments. your sponsor may request us to provide them with 29 . employers or other private bodies. If not. visit the Student Services Centre to obtain your Monash ID (identification) card Complete the online enrolment requirement at: www.
edu. particularly if you have just arrived in Australia. It’s never too early to start meeting people. broaden your interests and take time out from study. It is very important for you to attend orientation because it: • helps you get settled. You can use the eOrientation planner on the website to design your personalised orientation schedule. especially the my. In the meantime use below as a guide to each stage of a successful transition. Remember that your Monash email account is the official means by which the university will communicate with you so it’s best to keep an eye on your account.edu/monashcollege/australia/ commencement English Language Centre: Your acceptance pack will contain information about your orientation. 30 .monash portal (your link to student email). Monash University Orientation Program: www. See clubs and societies and student union/associations: www. Visit the stalls during orientation. or volunteer to help out • join a student club or society. Higher Degree Research students: Specific orientation programs are run for research students at the faculty/department level and at the beginning of each semester by MRGS. connected and equipped for your Monash experience • provides course and study information critical to your academic success • introduces you to your faculty staff • gives you the opportunity to meet your new classmates and senior students just before starting your course • introduces you to your campus and the range of services and facilities on offer Check the following orientation website carefully for details of compulsory events and additional activities. ensure you collect a copy of the student diary as soon as possible. just like you.monash. Don’t try to do everything at once! While you may feel overloaded with information and things to do. Students can also visit the Hub for a one-on-one orientation session that will introduce you to services and activities on your campus. Jump online Check out the University’s IT services.monash.monash. Here are our suggestions for making early connections: • get online and join Monash students in discussion groups or chat rooms – try the Monash student portal or web sites like MySpace or Facebook • make an effort to talk to other people who look lost! It’s much more fun discovering a new campus or trying out lunch venues with another first year student • head to Monash Sport and sign up for the gym.au/students/associations • attend orientation • visit the international student association office or lounge on your campus 2. Make connections It’s not just your degree that will last forever – friendships made at university can last a lifetime. there are plenty of people and services on campus to help you every step of the way. If you missed out on one at enrolment then ask for a copy at the Student Service Centre on your campus. During the first few months it is important to remember that all new students are trying to settle in and find their feet.au/orientation Monash College Commencement Program: www. Follow these steps and get off to a flying start! Orientation The University conducts orientation. Some clubs and societies charge a small joining fee.your academic progress periodically. across all campuses. the Web Enrolment System (WES) and other online services. or a team. 1. prior to the commencement of each semester.edu. It’s a great way to meet people outside your course and year level. For great tips on getting started at University. Your authorised consent to disclose this information is collected as part of your enrolment via the Web Enrolment System (WES). Getting adjusted University life will probably feel different for a range of reasons.
monash.html MRGS www. Research As a research student you will not be required to attend lectures or tutorials.edu.edu/monashcollege/courses 4.html The University has a code of practice for research supervision which outlines the roles and responsibilities of the supervisor and the candidate.au/research/doctoral/ index.monash.au/ Your studies Studying at Monash will provide you with many interesting challenges as you work through your degree. The Australian education system may be different to the system in your home country.au/ Monash Postgraduate Association www. workshops and tutorials as this will set you up for success in your first year. Understand what you need to begin your course Consider what units you will be studying and check out the books and other resources you may need. and learning in a new academic culture.au/lls/hdr/setup Handbook for Doctoral and MPhil degrees www. As a tertiary student.edu. visit the Learning Skills Unit in the Library.au/research/doctoral/ chapter5b.edu.edu.mrgs.mrgs. what career outcomes you can expect from your course and about the many services available for students at the University.edu. meet your academics. If you are studying in Australia for the first time.lib.monash.edu. Below are some suggestions to help you understand the Australian educational culture: • practise listening to the Australian accent by listening to Radio Australia.news.monash. library classes.edu. One of the more challenging times is likely to be in the first semester when you will have to simultaneously get used to living in a new country and culture.monash.check out your faculty.mpa. you need to develop and demonstrate a high level of analytical and critical thinking and the ability to understand and apply principles and key concepts for problem-solving. For postgraduate research students.au/pubs/handbooks Monash College students www. lectures. tutorials or meetings with your research supervisor will be conducted in English. it is important to give yourself a positive start. You will however need to establish good research habits and set goals for yourself to ensure your research project remains on track.au or www.ninemsn. Therefore.au Monash handbooks www. your ability to handle theory 31 . The teaching staff are there to guide you and at Monash you’ll meet some of the very best teachers in the world. www.com.3. Get into study mode and plan your study time well.edu.mrgs.monash. Get connected with the academic department in which you will be working.com. You also need to be selfmotivated and independent. If you need assistance with study or language skills.au/seminars/index.monash.mrgs. Find out about your faculty Find out all there is to know about Monash .html Additional support for research students Learning Skills Unit www. Resources are available through seminars in the ‘exPERT Program’ (run by MRGS) and the MPA guide to Postgraduate Programs which is published each semester: www. 5.au and concepts at an advanced level and your research skills and techniques are very important. Be sure you go to all of your introductory lectures. you will be expected to organise and communicate your knowledge in both written and oral English. study skills classes and check out the range of online library services designed to support your uni studies at: www. All classes. Consulate or Embassy) • keep up-to-date with Australian news and current affairs by reading Australian newspapers and magazines www. Discover the library Sign up for library tours. attend research seminars and morning teas with your supervisor and staff wherever possible. find out what kind of research projects your department is involved in.monash. labs. Programs are available from your Australian Diplomatic Mission (Australian High Commission.monash.
2.au/tutorials/citing 8. or you may have to search for relevant material in the library.monash. For example. you will need to learn referencing skills (footnotes including references.lib. required readings in the unit and the 32 . For a full time load of 4 units. You will need to plan your own long and shortterm timetables. They also allow the reader to follow up on what you have said and locate the sources for themselves. theory. bibliographies). These will provide important information including the aim of the unit.au. Lecture notes and slides may be available through your online learning systems such as MUSO and Blackboard. You should think about how the different methods of assessment outlined in each unit might affect the study methods you use.g. If you have trouble comprehending your lectures it is normally acceptable to make your own recording of the lecture. You will have to identify and make notes on the main points in lectures and texts. Each faculty and department will provide guidance on how to reference in your unit. begin planning how you’ll approach assignments when the assessment timetable for each subject is made available.Enhanced IT services www. References demonstrate to the reader the depth of your knowledge and understanding of the facts. Lectures and tutorials take up part of the day. 3. www. essays or your research. Make a point of reading these outlines very carefully in the first week. You may be given a reading list from which you select.monash. to ensure you don’t run out of time. Wide reading is essential. complete required reading before the lecture and review your lecture notes with fellow students soon after the lecture. 5. 4. issues and conflicting views of a subject. There are a variety of strategies that you can use to take effective notes in lectures. To avoid plagiarism. or expert opinion.edu. the lecture’s aims. find out about the nature of assessment. you should devote at least 10 hours-per-week to it (classes and private study combined). It is up to you to approach your lecturer or tutor if you are having difficulties. This means that you will need to indicate in your essay: the name of the author and other publication details about the sources you have drawn on for your essay. you should be attending classes and studying for at least 40 hours-per-week. Some lecturers record their lectures and place them online. Referencing When writing assignments. 1. They will give you a good idea of what is expected of you in each unit and also how these expectations differ from one unit to the next. In any work you put forward. the due dates of assignments. You need to: • memorise information • ask questions and analyse problems • examine evidence • think critically In other words you are expected to develop your powers of independent thinking.edu. the different topics to be covered – which will help you to understand the overall content of the lecture. Taking notes in lectures Lectures are the main method of instruction at the University. 6. its assessment requirements. thus lending greater authority to what you have written. However. you must acknowledge all your sources. 7.lib.edu.monash. Probably the most important of these is ensuring that you get to the lecture on time because in the first few minutes the lecturer will usually present important note taking information – e. For every 6 credit point unit.its.au/students/pgresearch/ Coursework The following information provides tips to help you in the first semester of your course. approach the lecturer first to make sure that this is appropriate. These can be accessed from the Library home page www. Lecture groups may be large. Assignments may be set many weeks ahead. If you do not provide Unit outlines In the first week of your course you should receive a unit outline for each of the units you are undertaking. They can support your own view of the topic with scientific evidence. lecture program. you will need to reference information that you obtain from books and other sources. To help your understanding of lectures.
then your work constitutes plagiarism and that is considered to be a very serious breach of University regulations.monash. However.monash. Plagiarism usually occurs in two ways: 1.php High speed wireless and fixed internet access is available on all campuses: www.lib. reading. Plagiarism occurs when you present the written words or ideas of another person as your own. These words or ideas may be from published sources or even from other students’ work. you will also need to take care that you don’t use wording that is too close to the original source. but failing to use quotation marks Internet Monash University uses your student email account as its primary means of communicating with you.its. the words should be enclosed in quotation marks. indicating the source. writing.edu.edu. This means that not only will you need to acknowledge the source of the information you use by providing a reference.sources for the information you use. the words and the structure of your assignment should be your own. You can show this by expressing the ideas in your own words rather than just copying them. Some branches of the Library run special classes over summer and during the mid-year break.au/classes Students are advised to access the wide range of online resources: www.monash.edu. Getting academic assistance It is important to seek advice early if you are experiencing any difficulty or confusion in your academic study or any other matters that affect your ability to study. You will need access to the internet.au/students/labs/locate. or when the idea has been expressed succinctly in subject-specific terminology.html Check out Chapter 4 – Social & cultural Australia – Internet for more information 33 .monash. there is a strong emphasis on the ownership of ideas. Often plagiarism occurs when students feel they can’t write the idea as well as the original author wrote it and so the exact words are copied.edu. much of your study material will be placed in the online learning systems such as MUSO and Blackboard. Plagiarism In the Australian culture. you must remember that the person marking your essay wants to know whether you understand the material. Plagiarism is often described as ‘stealing’ the intellectual property of other writers and this is not allowed at University. researching and speaking skills: www. using the exact words from a source. You should generally refer to other people’s ideas in your own words as well. using the words or ideas from a source and not indicating the source 2.au/news/monash-connectpage.edu. The Library offers language and learning support resources and programs which are free of charge to students wishing to improve the quality of their academic English and their approaches to study. In this case.au/lls/llonline EASE Learning tools are available on all library PCs to assist with listening to lectures and presentation skills.monash.au/lls www. A range of classes are also available in the early weeks of each semester if you want to develop your note taking. Free internet access is available on all campuses at the library and in computer labs: www. You will only need to cite the views expressed in books and articles as a direct quote when it is not possible to rephrase the idea without altering an author’s intended meaning. Additionally.its. Your lecturers will also be an important source of help – be sure to find out early where their offices are located and at what times they are available to see students. Instead of copying out information or sentences from texts.
financial aid. See back of booklet for contact and location details. You’ll find that the Hub staff are happy to answer any questions you may have particularly in reference to: • liaison with Department of Immigration & Citizenship (DIAC) and OSHC Worldcare providers • visa information • airport pick-up and temporary accommodation assistance • orientation programs • referral to University services • programs and activities connecting international and local students Health and Wellbeing Hubs are located on all campuses. email usage. scholarships.monash.Abroad@adm. For Monash abroad and exchange students Monash Abroad provides support and services for international exchange.monash.edu/studyabroad For sponsored students The Fees Unit manages the administration of scholarship and sponsor requirements for external sponsorships including those from the Australian Government. like going to an international University. you can also access health services. study resources and student centred services • IT and computers: applying for a computer account and password. transport and maps: parking permits and use of the inter-campus shuttle bus. Hub staff can help you adjust to your new experiences and are interested in your development and success at University.monash by providing feedback You can search for answers to frequently asked questions (FAQ) about: • student administration: admissions. study abroad and intercampus exchange students who come to Monash for just one or two semesters. accessing computers and labs. overseas Government departments.au/fees Health and Wellbeing Hubs Extensive support services for international students are available on each campus within faculties and central University services. agencies.Where to get information ask. family and child care services. ministries. monash as soon as you get your Authcate username and password from my.au www. • library: loans. Starting a new experience. You can access ask. examinations and results.monash to: • search and find the answer to frequently asked student related questions • ask your own question • track and read our response to your question • help improve ask. Telephone: +61 3 9905 1551 Monash. You can contact Monash Abroad at any time during your stay at Monash for advice and assistance.monash. computer training. Monash is also an approved institution for 34 . The For students receiving foreign financial aid Monash University is participating in the US Federal Family Education Loan Program (FFELP) for eligible US students to receive Stafford or PLUS loan funding. can be exciting. visas and timetables • parking. A team of student advisers are located within the Health and Wellbeing Hubs.edu. Monash University fees www.edu. web and internet • human resources: Australian Privacy legislation • occupational health and safety: your health and safety whilst at Monash • equity and diversity: student equity and access to disability support services surroundings and people are new and even the styles of teaching and culture are different. graduations. chaplaincy and occupational health and safety advice at Health and Wellbeing Hubs.edu. counselling. available 24 hours a day. fees.monash is our online customer service tool. housing advice. enrolments.monash ask. employees or other private bodies. network access. In addition to the support of international students.monash.au/askmonash You can use ask.
your complaint can be dealt with under the Academic and Administrative Complaints and Grievances Policy. In the first instance you should try to resolve your complaint with the person concerned. Our chaplains provide a community focus in developing spirituality for students and staff and regularly liaise with all spiritual groups on campus.adm. the dean. confidential pastoral counselling for spiritual. health and equity opportunity and for student visa holders: the refusal to issue a release letter. religious and personal issues.edu. the University has appeals provisions relating to unsatisfactory academic progress. library assistance. lectures/workshops. In addition. the behaviour of staff.edu. Building 9 Room 105.edu/sss/equitydiversity/ disability-liaison Complaints. You can also seek advice from a Student Rights Officer. Building 901 Level 1.edu/international/religion/salaam For students with disabilities We are committed to enabling you to participate as independently as possible in educational activities by promoting access and equity for students with a disability. Building B 35 . and weekly study groups on scripture. you may choose to discuss your complaint with the relevant head of department or administrative unit. or if you have a complaint about academic or administrative decisions. discipline. Disability Liaison Unit Telephone: +61 3 9905 5704 Fax: +61 3 9905 5517 dlu@adm. Foreign. Building A Muslim students We recognise that Muslim students often have specific social. provision of material in alternative formats and alternative arrangements for assessment.students to receive the benefits/entitlements from the US Department of Veteran Affairs or Government student loans/financial aid from countries like Canada. Norway and others. religious and cultural needs when adjusting to University life.adm.monash. The chaplains can help put you in touch with your own spirituality and if you wish. or one of the Health and Wellbeing Hub counsellors. Building 1N C2-2 Conference Room Room A1.au Clayton: Gippsland: Parkville: Peninsula: Religious Centre. The Disability Liaison Unit provides a range of services and facilities to assist you if you have a disability or a long-term medical condition. faith reflection and personal growth. If this doesn’t resolve the complaint you have the right to lodge a formal complaint with your faculty’s grievance officer. Level 1.monash. Germany.edu.19. More information is available at: www.monash. grievance and appeals procedures Monash University has grievance policies and procedures and a University Student Ombudsman. If you believe that you have been treated unfairly. You can contact our foreign financial aid administrators if you have any queries about the administration of you loan. These are held by student groups or campus based chaplains. If such a discussion is not appropriate or you feel uncomfortable.monash.FinAid@adm. including regular opportunities for worship and meditation. a member of the Equity and Diversity Centre. To assist you we have published a handbook called Salaam Monash which offers: • information on Islamic services and facilities in the Melbourne region • a register of local Halal food/groceries outlets • contact details of Islamic societies/organisations Salaam Monash is available from the Health and Wellbeing Hub on your campus or can be downloaded at: www. the quality of teaching. the provision of University services.monash. Services can include note-takers. If the issue is not resolved through Religious services There are a variety of religious services and programs that occur during the year. the faculty manager or registrar. Level 1.au/community-services/ chaplaincy Places of worship Each campus has a multi faith room for prayer and reflection: Berwick: Caulfield: Room 145. with other community based faith groups and organisations.au www.
html Academic and administrative complaints and grievance policy and procedures: www.this process. We provide a dedicated professional security service team however it is the responsibility of everyone at Monash to work together to build a strong culture of security awareness that will benefit us all.edu/international/esos/ University Ombudsman: www.monash.au Remember that the Community Care Line is not for emergency response. The University Student Ombudsman investigates complaints in an impartial and independent manner. such as bags and laptops close to you and do not leave your belongings unattended anywhere on campus. The Student Association on each campus offers a student rights service. Safer Community Program We are committed to providing a safe and productive environment in which you can study. ensure that you always lock your vehicle and remove any valuables. www. or would like to know what you can do to help keep the University community safe. and the experienced staff will assist you with referrals.monash. or at least make sure they are out of sight.adm. Turn to the front inner cover to refresh your understanding of all emergency contacts and numbers.edu. If you are driving to campus. It is easy. students.monash. Visit the Health and Wellbeing Hubs for more information.ombudsman. work and socialise. The Safer Community Program is for all Monash students and campuses and can assist you if you: • feel threatened or unsafe • have concerns about someone else’s behaviour or wellbeing • have received unwanted attention • are worried about someone harming themselves or someone else • need confidential advice on managing a difficult on-campus situation To contact the Safer Community Program use the Community Care Line. please talk to your local security patrol staff or your campus security office for advice or assistance. Always keep your personal items. grievance or other procedure.monash.au/execserv/studentgrievances/index. If you are studying on campus at night you should: • try to park your car in a well lit area as close as possible to your workplace or study area • pre-arrange to walk with a group when leaving your study area • consider using the local campus Security Escort Service • walk confidently with a purpose and only use well lit pathways • know the telephone numbers of Campus Security and have them programmed into your mobile phone 36 . use the Security number +61 3 9905 3333 or extension 333 from internal phones.edu. In an emergency or for immediate response while on-campus. Telephone: +61 3 9905 1599 communitycare@adm. building attendant) A security bus is available for students on the Caulfield and Clayton campuses. www.au/security For on-campus emergencies contact Security: Telephone: +61 3 9905 3333 or extension 333 from any internal phone.edu.fsd.au/students/associations/ student.au/ • make sure there is someone else in the building that you know (staff.edu. Safety and security on-campus Security and personal safety is very important to everyone at Monash.monash. you may lodge a complaint with the University Student Ombudsman.html Complaints and appeals information for student visa holders: www. If you have any security related concerns or enquiries. complete research.edu.monash. s/he does not advocate for students or the University. Student Rights Officers can work with you and advocate for you in any disciplinary. information and advice to make your time here as safe and productive as possible.
vic. humiliation through sarcasm.monash.monash.au/Home.html Counsellors and student advisers are also on hand to assist you with bullying or harassment concerns within and external to the University (for example: in the workplace. Bullying is considered an abuse of power and involves repeated unreasonable behaviour such as verbal abuse.monash. general or sexual harassment worries you may have. Harassment involves similar behaviour and includes sexual harassment which is against the law in Australia. This is one of your student visa conditions. Please note that all conversations with advisers are strictly private.monash.edu/sss/equity-diversity/ www.humanrightscommission.asp Keep connected with the University Although your Monash email account is the primary method we will use to contact you. it is still very important that you keep your Australian residential address and telephone number up to date in case we need to contact you via mail or phone. Advisers will help you understand the University’s Discrimination and Sexual Harassment Grievance Procedures which are provided to support students and staff who believe they have experienced discrimination or harassment. Behaviour which may be acceptable in other countries could be against the law in Australia and behaviour which Australians find acceptable might offend students from other countries.edu. Visit your campus Health and Wellbeing Hub to discuss any concerns you might have about such behaviour.gov. You can update your address in the Web Enrolment System (WES): my. staff and visitors with a healthy and safe environment for work and study. criticism or insults. assigning unreasonable tasks. No form of bullying or harassment will be tolerated at the University.edu.Bullying and harassment (including sexual harassment) The University is committed to providing students.au/sss/equity-diversity/ equalopportunity/discrim. List of advisers: adm. psychological/ emotional harassment.html Additional information: adm. If you are upset by the behaviour of someone at Monash you are encouraged to seek help. in share accommodation or other social situations). deliberately withholding information or inconveniencing someone. intimidation. adm. excluding or isolating a person.edu/sss/equity-diversity/ equalopportunity/contact. We provide trained staff who can be contacted for advice about any bullying.au/wes/student_services 37 .procedures.
A2 Faculty of Arts. B2 Service centre. A3 Berwick Residential Services. B2 Tutorial rooms 231. B2 Second floor Campus administration. A2 Bookshop. A3 International and mature-age student lounge. B2 First floor Faculty of Business and Economics. B2 Video conferencing 203. A3 Seminar room G87 (off courtyard). A3 Campus business lounge 157. A3. B2 Lecture theatres 117. café. A2 Monash Union of Berwick Students. December 2008 To Princes Highway To Berwick Hospital 1 2 3 4 Building 901 Ground floor Main entrance. A2 Tutorial rooms 171-2. A3 Building 903 Ground floor Lecture theatre G121. A4 Beach volleyball court. 133. bar and bistro. B2 Basketball courts. B4 Pavilion Recreation room and laundry. A2 Building 930 Health. A2 First floor Faculty of Information Technology. B2 Building 902 Ground floor Student lounge. Wellbeing and Development. 197. A2 Tutorial rooms G63. A2 First floor Lecture theatres 195. A3 Security.Berwick campus The campus is situated in Melbourne’s south-eastern suburbs. B2 Lecture theatre G43. A2 Disability Liaison Office. A2 Blue screen room and sound labs (off courtyard). A2 Computer lab G74. 235. A3 38 . B2 Information Technology Services (ITS). A3 Tutorial rooms 1139 – 1141. approximately 40kms from the city centre. 174. Berwick campus map 1 To Melbourne and Monash Freeway 2 3 4 Student Hall of Residence Pavilion ay Pr in ce s Fr e Building 903 Permit parking Car Pool parking Permit parking A ew Building 930 Permit parking A Practice cricket pitch Building 902 Building 901 Quadrangle Tennis court Permit parking Basketball court Student flats Main entrance Soccer field B Permit parking B OU T To Princes Freeway and Monash Freeway Cly d IN de Roa Buchanan Park Gate Ticket machine parking i ve Chisholm Institute of TAFE Dr Cly C Ka ng an de Roa d C Key to car parking Red permit Yellow permit Blue permit ticket machine parking (check signs for latest information) Residents parking Accessability parking Motorcycle Resident permit parking parking To Berwick Railway Station Map by Design and Publishing. A2 Facilities and Services office. A2 Sporting facilities Soccer field. A2 Student accommodation Hall of Residence. A2 International Student Support. building 903). Gymnasium (G109. A3 Student flats. A2 Careers and Employment. B2 Quiet Room 145. It should take about one and a half hours by car from the airport along the Monash Freeway and CityLink tollway to Berwick. 68-70. A3 Multimedia studios and labs. A2/3 Business and Economics computer labs. B2 Library and Learning Commons. G117.
B2 H. The pick-up and drop-off point at Caulfield campus is from the bus shelter adjacent to the Security Office. Dandenong. Parking A user pay.E Fine Arts/Studios (2D) B4 B. Auburn Railway Station. Ticket machine parking wa Ac yS sta cess tio tat n v to ca ia u mp ion nd us erg fro rou m nd railw wa ay lkw ay Ra sh il Dr ive K B C E D To Clayton campus and Dandenong To M on as Avenue Smith Stre et Footbridge (level 2) Sir John Monash Drive h M ew s Da nd T Tennis courts en on g Ro Nor Caulfield Racecourse Ticket machine parking ma ad n by Roa d East Caulfield Reserve C (check signs for latest information) Area 1 YellowCar Pool Red Blue permit permit parking permit parking Green permit Ticket machine parking Contractor parking Accessability parking Blue permit parking Queens Key to car parking MRC Guineas Car Park C Map by Design and Publishing December 2008 Dudley Street 1 2 3 4 Building index Academic Director B3 A H Accounting and Finance A3 G Art and Design – Faculty Office B3 B. Chadstone Shopping Centre. students.N B Health Service B3 Health.T Laboratories A3. The bus operates Monday to Friday from March to mid-November. Entry to the car park is from Princes Avenue. It takes about an hour to reach the campus from the airport by car. Frankston and Pakenham.30 am and 9. Communications and Social Sciences B3 B A Information B3 Information Technology – B.B3 H Postgraduate Office (MPA) A3 A Postgraduate Study Space B3 C Print Services B3 F Psychology B4 Reception B3 Security B3 Service Centre B3 Social Work B3 Student Union B2 Switchboard B3 Teaching Facilities Support Unit B4 Technology Services Group (Faculty of Business and Economics) B3 Theory of Art and Design B3 Food outlets C & B Café B3 Coffee Hq B2 Gryph Inn Bar and Bistro B3 Fresco Juice Bar B3 MamaDuke Cafe and Luca Restaurant A3 Tower Sushi B2 A B A C S A F C G C S K C H S Travelling to the campus By car: The nine kilometre (six mile) trip from the city of Melbourne will take about 25 minutes in peak hour and 15 minutes at other times. Caulfield Railway Station.N.A3 K Bookshop B3 Business and A. Monash University Caulfield campus 1 Clarence Street Finch Street 2 Turner Street Bates Street 3 Douglas Street Epping Street 4 Burke Road Waverley Road A To St Kilda and City 871 Dandenong Road A Waverley Road Princes Highway (Dandenong Road) Dandenong Road Pr i n c J Derby Road Si Child Care Centre carpark H es H i g hw ay ( Da nd en on gR as hD r iv e Main entrance Prince Student Union BBQ Queens Avenue nM on exit only Steps s Avenu A Library and Campus Administration/ information Walkway (level 2) F e Burke Road rJ oh Caulfield Plaza Shopping Centre G oa d) Ardrie Rd B No rm an Sir Moama Rd by Ro ad Ca Ta x Jo nk i ra hn ulf Mo ield na Chisholm Hall S N Central Common Walkway (level 2) Walkway (level 2) B Blue permit parking Station Street Members No.K Computer Laboratories B3 International Student Support Unit B3 A T ITS Computer Laboratories C3 A ITS Service Desk B3 A Library B3 Mail and Transportation Services B3 A Maintenance Technology F Institute (MTI) B4 N Management B2 S Marketing B2 N MBA and DBA B2 T MIT Certification Laboratory C3 B. By bus: Bus Route 624 – Kew. Oakleigh Railway Station.A3. The bus departs from the bus shelter adjacent to the Security Office at half hourly intervals from 5.H. Oakleigh Railway Station.S Economics B3.C Monash College B3 Monash University English F Language Centre (MUELC) B4 S Monash Sport B2 Monash University Studies Online C (MUSO) Support Desk B3 S Monash University Venues B2 S MONSU Caulfield B2 B Museum of Computing History B3 Overseas Student Services (OSS) S Lounge B2 S Parenting/Disability Room B2 H Political and Social Enquiry A3 Postgraduate Computer H. Monash University Clayton campus. Huntingdale Station. Ticket machine parking ranging from one to five hours is also available in surrounding streets.1 car park.H Arts B3.30 pm to midnight. visitors and the general public.G Fine Arts/Studios (3D) B3 S Fitness Centre B2 Graduate School of Business A3. Dandenong. multi-level car park is available on campus for staff. add another 45 minutes in peak hour (and 30 minutes at other times).C3 H. Caulfield Railway Station. Monash University Caulfield campus. The No. and four lines stop at the station: Cranbourne. Frankston and Pakenham.A Postgraduate Lounges A3. If you are coming from Melbourne airport. Bus Route 900 – Stud Park Shopping Centre. Chadstone Shopping Centre. Holmesglen Institute of TAFE.15 pm. 39 . A free evening security bus is available for staff and students. 3 tram from Swanston Street will also take you directly to Caulfield campus. An intercampus bus commutes between the Caulfield and Clayton campuses every 25 minutes. entry from the western side of Smith Street. The Caulfield Railway Station is adjacent to the campus and four train lines stop at the station: Cranbourne. By train and tram: The Caulfield Railway Station is adjacent to the campus. Building B.Caulfield campus The campus is located 10kms south of Melbourne’s city centre. Waverley Park. The bus drops staff and students to carparks and main streets within one and a half kilometres of the campus.B2 Business and Economics K Computer Laboratories B3 S Business Law and Taxation B2 A Campus Manager B3 J Car Park A2 Caulfield School of Information H Technology A3 S Careers and Employment B2 Centre for Advancement of Learning C and Teaching (CALT) B3 Child Care Centre A1(22-24 Derby Road) S Chisholm Hall B2 B Counselling Service B3 Design/Multimedia and Digital Arts B3 G N Donor and Alumni B2 Econometrics and Business H Statistics A3 H Economics A3 T Facilities and Services C3 G Faculty Gallery B3 Faculty of Information Technology A3 H D. The number 3 tram from Swanston Street in central Melbourne will also take you directly to the Caulfield campus. between 7. A taxi rank is situated on the railway station side of Sir John Monash Drive. Wellbeing and B Development B3 Humanities.
62) Monash Community Family Co-op (Nos.74. A trip by car will take approximately one hour from the airport along the Monash Freeway and CityLink tollway.Clayton campus The campus is located on the corner of Wellington Road and Princes Highway. Monash University Clayton campus 1 2 3 Howleys Road 4 5 6 52 NE 3 A Normanby Road A NE2 43 44 NE7 Halls of Residence Lake NE5 NE 4 46 45 NE 1 74 NE5 Gardiner’s Road CSIRO 47 700 Blackburn Road 203 48 NE8 202 Building 1 B CSIRO Bayview Avenue 39 N1 Ring Road West Inner Martin Street Building 3 Building 2 B N3 40 40 56 N4 41 41e Hockey Field Pav illon 80 Multi-level Car Park Car pool parking 42 Jock Marshall Reserve Monash University Business Park (710) Blackburn Road Ring Road West Outer W1 level 4 All day ticket parking 57 38 Red Permit Ground Floor Engineering Road Duerdin Street Lake Beddoe Avenue N2 28 72 29 59 35 34 31 26 37 70 36 36A C 69 60 60 Oval 3 All day ticket parking C Blackburn Road W2 81 30 33 32 32 63 E1 Union Loop Road Authorised C11 and contractor parking only Oval 2 Ring Road East Woodside Ave 27 53 75 24 23 23 19 21 20 25 63 Car pool parking Tennis courts C3 51 50 3c 3b 9 11 11 4 Underpass Union Road 3e 3d C2 E2 1 1 Soccer/Hockey D 22 17 STRIP 2 Beddoe Avenue Monash Oakleigh Legal Service (No.78) 18 16 15 13 D 10 3a 220 C1 2 Pavillion Way STRIP 3 13 13 14 13 1 Oval 1 Construction site parking only C8 C9 64 4 67 6 6 l parking 1 68 12 55 Rin gR oa d 8 Car pool parking SW2 62 John Monash Science School under construction 7 Car poo E 54 Bus Loop 58 65 Ea st 5 C10 61 SE1 SE4 71 SE3 Multi-level car park Baseball SE2 Australian Synchrotron E Car pool parking S2 73 S1 All day ticket parking Lake SE5 49 Wellington Road free parking area SE4 Entrance MONASH HWY (Wellington Rd) MONASH HWY (Wellington Rd) F PR INC ES Mannix College HIG HW AY 218 Key to car parking (check signs for latest information) Red permit Yellow permit Blue permit Green permit Brown permit 3 hour ticket parking 11/2 hour ticket parking 1 hour non-ticket parking Motor cycles RACV Pick up points Disabled Residential authorised parking Services parking only parking F Security bus route and stop numbers Map by Design and Publishing December 2008 1 2 18 19 20 21 22 23 24 25 26 27 28 29 30 Senior Zoology D2 Central Science Block D2 First Year Chemistry D2 Zoology Lecture Theatres D2 First Year Biology D2 Senior Chemistry D2 Western Science Lecture Theatres D2 Eastern Science Lecture Theatres D2 Physics and Computer Science D3 Senior Physics D3 Mathematics and Information Technology Services C2 Northern Science Lecture Theatres C2 Hargrave-Andrew Library and Cafeteria and Facilities and Conference Office C2 Engineering Building 31 C3 Engineering Lecture Theatres C3 Engineering Building 33 C3 Engineering Building 34 C3 Engineering Building 35 C3 Engineering Building 36 C3 Engineering Building 36A C3 3 37 38 39 40 41 41e 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 Engineering Building 37 C3 Boiler House B2 Botany Experimental Area B2 Facilities and Services B3 Animal Services C3 Animal Services 41e C4 Zoology Environmental Laboratories B5 Richardson Hall A4 Roberts Hall B4 Farrer Hall A5 Howitt Hall A5 Central Building (Catering) B5 Deakin Hall B5 South East Flats E5 Monash University Club D3 Monash Short Courses Centre D3 Normanby House A4 Microbiology D2 Japanese Study Centre E2 Gallery Building E3 Central Store. ST7 D2 64 South One E2 72 Sir Alexander Stewart Theatre E7 C2 31 32 33 34 35 36 36a 40 .60) Monash Children’s Centre (Clayton Cooperative Limited (No. Transport and Mail Services B3 Grounds Building B2 Yarrawonga Building E2 4 5 59 Australian Pulp and Paper Building C2 60 Engineering Building 60 C3 61 Parking and Security E3 62 High Voltage Switchroom E1 63 Faculty of Information Technology C3 64 Faculty of Medicine Offices E2 65 Monash House (Marketing and Student Recruitment) E2 67 Information Services Building E3 68 Performing Arts Precinct E3 69 Engineering Building 69 C3 70 Accident Research Centre C3 71 Multi-level carpark E4 72 Engineering Building 72 C2 73 Monash College Building F2 74 Monash Science Centre A4 75 Monash Biotechnology D1 80 Multi-level carpark – North Ring Road B2 81 Monash Centre for Electron Microscopy C2 202 Monash University Business Park – 710 Blackburn Road B6 203 700 Blackburn Road B6 6 218 Mannix College F3 220 T8 Telstra Building D6 Building index 1 2 Monash Sport D4 Sir Robert Blackwood Concert Hall D4 Administration Building 3a D3 Administration Building 3b D3 Administration Building 3c D3 Administration Building 3d D3 Administration Building 3e D3 Sir Louis Matheson Library E3 Krongold Centre E3 Education E3 Alexander Theatre E3 Rotunda E3 Religious Centre D3 Campus Centre D3 Humanities D3 Law including Law Library E2 Medicine D2 Teaching Facilities Support Unit E2 Centre for Medical and Health Sciences Education D2 16 Biochemistry Teaching Laboratories D2 17 Biology D2 3a 3b 3c 3d 3e 4 5 6 7 8 9 10 11 12 13 14 15 Lecture theatre index 63 Central One C3 32 Engineering E1-E6 C3 60 Engineering/Examination Halls EH1-EH4 C3 12 Law School L1-L5 & G20 E2 13d Medicine M1 D2 13a Medicine M2-M3 D2 11 Menzies – Humanities H1-H10 D3 8 Rotunda R1-R7 E3 25 Science S1-S4 D2 24 Science S5-S6 D2 21 Science S7-S8 D2 25 Science S9-S12 D2 29 Science S13-S15 C2 25 Science ST1-4. 22 kms from Melbourne’s city centre.
School of B3 Information Technology.(GI) k N2 Ca rpa rk Carpark GI1 Carpark GI1 Ca De Pri spatc nte h ry / Carpark GI2 5N Bus Loop 4N 3N 2N Link 1E 2E 1E Knuckle 3E Auditorium B Carpark 6N Churchill Leisure Centre 5N 5W 2W 3W 4W Lake 1N Amphitheatre B n Jea e Driv raith Galb 1W 1S Eva West Circle 6W No Carpark 2S Reception r th wa ys House 6 West Residences C BBQ Carpark W1 Ro ad Car par k Car par k C2 C1 Carpa rk Carp ark Pooh Corner Child Care C3 Ca rpa rk Carpark W2 Ad a C ro s sl ey Dr i ve House 1 House 4 House 5 C 5S 6S S2 Carpark Tennis courts West Recreation Hall BBQ South Residences Carpark South Recreation Hall BBQ W4 D West Residences Carpark W3 D Key to car parking Lawless Road Yellow permit Accessable parking (check signs for latest information) RACV Pick up points Map by Design and Publishing December 2008 1 2 3 4 Building index Applied Sciences and Engineering. The trip by car takes about two and a half hours from the airport via the Tullamarine Freeway. train or bus. Gippsland School of B3 Information Technology Services B3 Library B3 Link Meeting Room B3 Logistics and Mail Office B3 6S 6W 3W L2 2S L2 1W L3 4N L1 3N 1S L1 2W L2 4N L2 1E L2 1E L1 2W L2 Maintenance and Grounds C4 Marketing Gippsland B3 Monash University Gippsland Student Union. School of B3 Australian Sustainability Industry Research Centre B3 Binishell B2 Bookshop B3 Business and Economics. Student Services Centre B3 Spiritual Centre B3 Student Services Centre B3 Student Union. with connecting bus services from Morwell to Churchill or by using the campus taxi service. MUGZoo B3 North Place A3 Nursing and Midwifery. CityLink tollway and the Princes Freeway. Faculty of B2 Cafeteria. School of B3 Off Campus Learning Centre (OCLC) B3 Pro Vice Chancellor. Department of B3 Reception. Bistro B3 Centre for Australian Indigenous Studies (CAIS) B3 Centre for Gippsland Studies B3 Chaplaincy B3 Crofton Hatsell Room B3 Education. Monash University Gippsland campus 1 2 3 Ma 4 ry Gr an tB A r uc Kurnai Secondary College Churchill campus N4 N4 Carpark Churchill-Monash Golf Course N3 Ca rk rpa A eD Carpark r i ve W ay ald 7N N1 Sports Field cD North Place on M Carpark N5 rp ar GREEN Inc. Faculty of B4 Examinations and Graduations B3 Facilities and Services B3 3W L2 4W 6N 1N L1 5N 2N 1S L1 1E L1 3N 2W L2 2S L1 1S L2 3W L2 Gippsland Centre for Art and Design C4 Gippsland Education Precinct B2 Gippsland Medical School B3 Gippsland Research and Information Service (GRiS) B4 Gippsland Research Office B3 Gippsland Residential B3 Health. It can be reached by car. Caulfield and Dandenong stations to Morwell. Wellbeing and Development B3 Hexagon B3 Humanities. Office of B3 Psychology.Gippsland campus The campus is approximately 170kms east of Melbourne in the town of Churchill. A rail service runs regularly from Southern Cross. Communications and Social Sciences. Student Lounge B3 Video Conferencing Room B3 4N 5S 1W L3 3N 7N 2W L2 4N L1 1W L3 4N L1 1W L2 1N L1 1W L2 3N 2W L2 41 . Flinders Street.
The campus is a 15 minute tram ride from the city along Elizabeth Street and Royaland Pharmaceutical Sciences Faculty of Pharmacy Parade. Building 401 G G G 1 1 Reception and foyer Student services Cossar Hall Board room Lecture theatre 5 399 Royal Parade (404) Monash University Parkville campus Building 402 G Cafeteria G Security office G Toilets G Facilities and services 1 Virtual practice environment 1 and 2 1 Department of Pharmacy Practice 1 Centre for Medicine Use and Safety 1&2 Teaching centre 1&2 Lecture theatres 1. 2. depending on traffic. G12 Princes Park The Avenue Royal Park Mile Lane Leonard Street Royal Parade sP ark Macart hur R oa Drive Gratton Str eet Melbourne General Cemetery 5/12/08 1:29:40 PM es t G e at us ho t eS t ree Royal Parade e Crescen lleg t Co Melbourne University 42 all-maps-CMYK. 3 2 Department of Pharmaceutics Royal Parade Building 403 G Library.16 The Avenu e Zoological Gardens Optus Oval Walker Str eet Monash University Parkville campus Faculty of Pharmacy and Pharmaceutical Sciences 381 Royal Parade Parkville Melway Ref. 29.indd 5 Princ e Royal Parade Mile Lane Manning building (403) pl Po R ar d oa d y eter Cem ad Ro W . level 1) Lecture theatre block 381 Royal Parade Sissons building (401) Walker Street Map by Design and Publishing December 2008 Tram stop No. CL Butchers Pharmacy Library 4 Department of Pharmaceutical Biology 4 Lecture theatres 4 Scott building (402) Cafeteria Teaching centre Main entrance Cossar Hall Building 404 G Office of the Dean G Monash Institute of Pharmaceutical Sciences G IT services G Victorian College of Pharmacy Foundation 1 Department of Medicinal Chemistry 2 Centre for Drug Candidate Optimisation Also accommodated at the Parkville campus: Pharmaceutical Society of Australia (building 401.Parkville campus The campus is located on Royal Parade. just 3 kms north of Melbourne city. The trip by car from the airport is about 30 minutes.
Monash University Peninsula campus 1 2 3 Railway crossing To Mornington Peninsula Freeway and Frankston-Dandenong Road 4 A Railway Reserve A Resident permit parking Combined ticket and permit parking Bloom Street McMahons Roa d Gate P All day ticket parking P P P E H 4P R E F G GJ P 4P 4P S P P Mc Ma ho Hockey pavilion Hockey ground R B AA A A D B Student village C Visitors’ permit parking U P L P B U U Building visitor parking P Combined Blue Permit and Car Pool Parking Ha st in ns Ro C Tennis court C gs Ro ad tre et Yuille S ad n Fra ks t Bus To Flinders and Moorooduc Road to Dromana B J P P Main entry P P N MPECC P Foot Combined Red and Blue Permit parking Samada Street Millard Street Bus on -Fli nd ers Ro ad Holmes Street Samada Street Residences R D D Key to car parking (check signs for latest information) Red permit Blue permit Yellow permit Meter parking Motor cycles Car pool parking Accessability parking Reserved parking Parking is indicated by shaded areas and the letter ‘P’. 43 kms south from the city. Restrictions apply on all campuses.Peninsula campus The campus is in Frankston. which is on Port Phillip Bay. Map by Design and Publishing December 2008 1 2 3 4 Building and lecture theatre index Administration B2 Bookshop C3 Business and Economics B3 Cafeteria/bistro C3 Commmunity Emergency Health and Paramedic Practice A3 Education B2 Enrolments B2 Garages C3 George Jenkins Theatre B2 Gymnasium C3 Health Science B3 Health Wellbeing and Development B2 C U D U H A A N GJ U G A S Indigenous Student Lounge B2 Information Technology Services (ITS) B2 A International Student Support B2 A Lecture theatre B3 F Library C2 L Monash Careers and Employment Service C3 A Monash College B3 G Monash Metro Business Lounge B2 S Monash Peninsula Early Childhood Centre D3 MPECC Monash Sport C3 U Monash University English Language Centre (MUELC) B3 G Nursing and Midwifery B3 Occupational Therapy B3 Physiotherapy C3 School of Primary Health Care C3 Security B2 Sport and Outdoor Recreation B2 Struan Postgraduate Centre B2 Student Services Centre B2 Student Residences A4.B4 Student Union C3 Workshop/maintenance C3 Works Branch C3 Security telephones E G B B C A S C R U J B J 43 . The trip by car takes about one and a half hours from the airport.
lonelyplanet. I visited these places during my time at Gippsland.monash. Peer Mentor Program. Victoria has a population of just over five million.html Ruby I completed a Business degree at Monash University’s Gippsland campus.com www.au www. With a population of more than four million.600 square kilometres. It is regarded as the cultural. Melbourne has many exceptional attractions including the Melbourne Cricket Ground. I thoroughly enjoyed the Chinese Program in Gippsland at the voluntary radio station and the Friendship Program! 44 . Phillip Island and Mt Baw Baw. Many of Victoria’s unique and varied landscapes are easily accessible as day trips from Melbourne. ISA and Gippsland voluntary radio station.melbourne.visitvictoria.com. The bush dance is also really good! While at Gippsland.com/worldguide/australia/ melbourne www. Royal Botanic Gardens. along with a holiday to Tasmania! I also attended the Big Day Out – this is one of my favourite memories as many new students came together to dance and laugh. www. Melbourne is the capital of the state of Victoria.au/study/international/ prepare/melbourne. As such. The thing I enjoyed most about the Gippsland campus in general is its natural environment – I often saw a rainbow or kangaroos surrounding the campus. it is Australia’s second largest city. Flemington Racecourse.edu. It is a true multicultural city with more than one quarter of Melbourne’s inhabitants born overseas. covering 227.Chapter 4 – Social and cultural Australia Introducing Melbourne and Victoria Located on the south eastern corner of mainland Australia. Southbank and the Queen Victoria Market to name just a few. I became involved in the International Student Friendship Program. The ISA (International Student Association) organised short trips for international students to the Great Ocean Road. Victoria is Australia’s second-smallest state. food and fashion capital of Australia.
leave a radio or television on or a light in the evening to give the impression you are home • keep cash and valuables out of sight Sports in Victoria Victoria has a strong sporting tradition. purses or wallets on or close to your body • ensure that any valuable possessions (such as computers.au/ Melbourne is also host to some major sporting events such as the Formula One Grand Prix. Arts and cultural events: www.Arts and culture Melbourne hosts many major cultural events each year including the Moomba Waterfest.sport. Please note.gov. Melbourne Food and Wine Festival. Restaurants will display on their premises whether they are fully licensed or BYO or both. jewellery. While many Victorians enjoy playing a variety of sports. A BYO restaurant may charge you ‘corkage’ (i. cricket. Home security Most house break-ins appear to be crimes of opportunity with entry gained through an open or unlocked window or door. basketball.gov.) are kept safe and consider purchasing insurance to cover your possessions against damage or theft • keep away from trouble . There are opportunities to participate in a wide range of sports including tennis. Throughout the year there are many festivals that provide free entertainment and activities. electrical goods.vic. others like to watch. they range from small cafés to large bistros and elegant expensive restaurants. car etc. Fast food outlets and take away food shops are abundant and can be found in most suburbs or towns. rugby (league and union) and table tennis both on and off campus. a cost for them to open your wine).vic. Melbourne International Flower and Garden Show.au Personal safety and emergency services in Australia Monash campuses are located in or near large urban centres which may carry with it certain dangers. Get involved with Monash Sport! www. Eating out Melbourne has a broad array of restaurants and food stores providing a variety of cuisines from all over the world. netball. Melbourne International Film Festival and the Melbourne International Arts Festival. Vegetarian and halal restaurants can also be found in lots of areas across Melbourne.monash.melbourne.edu.e. It lets people know you are not home • avoid having parcels left on the door step • if you have to have something delivered while you are out have the neighbours collect it • when out. You need to be aware of personal safety especially when travelling. Australian Tennis Open.if you see any trouble or suspect that it might be about to start. move away from the scene if you can.sport. Personal safety • be prepared and alert • do not carry large quantities of cash at any time. 45 .au/ www. Corkage may be charged per bottle or per person. Hotels sometimes offer good deals on food and often have entertainment. AFL Grand Final and the Melbourne Cup. soccer. Some general security tips: • your house number should be clearly visible from the street in case of an emergency • keep your front door locked when you are at the back of the house • do not leave messages on the front door. Melbourne International Comedy Festival. You will be able to find familiar foods from your own country at reasonable prices. Many restaurants serve alcoholic drinks and others allow you to ‘bring your own’ (BYO). BYO makes it less expensive if you wish to consume alcoholic beverages. Many fast food shops also offer inexpensive Asian cuisine and many local pubs offer meals at reasonable prices. payment of course fees by cash is not permitted at the Monash Service Centres • avoid parks at night and poorly lit streets and lanes • always carry change for phone calls and parking meters and to get home on public transport • keep handbags.
Tips: • test your smoke alarm on a regular basis • do not overload power boards and double adapters • computers. guards. you may feel more comfortable by moving to another carriage closer to the driver • at night.monash.gov. Flinders Street Station or 50 Bourke Street Car safety • always lock your car • check inside the car before getting in • change the place you park on a regular basis • always have your car key in your hand before entering the car park Road safety • cross the road at pedestrian (zebra) crossings or traffic lights where possible • at railway level crossings.au/security • if catching a taxi from the city on the weekend at night. If your residence doesn’t have one. good lighting and security cameras – most drivers also have two-way radios and can call for assistance. mobile phones and ipods • if you are socialising in a public place never leave your drink unattended • use the Monash campus security services wherever possible www. Be wary of casual requests from strangers. go to one of the ‘Safe City’ taxi ranks at either 55 King Street. shopping and computers on your lap if you are seated or between your feet if you are standing • on trains if you find yourself left in a carriage on your own or with only one other person. help points. It is the legal responsibility of owners and landlords to install smoke alarms in rental accommodation. wait for the bells and lights to stop and the boom barriers to be raised before you cross.they could have ulterior motives • try not to carry your wallet in your back trouser pocket where it is vulnerable and in clear view • when in public. walk facing oncoming traffic and keep as far to the right or left side as possible • keep to the left side on shared bicycle/ pedestrian paths • wear bright coloured clothing at night or in reduced visibility conditions Victorian Police . units. Avoid isolated bus stops Fire safety In Victoria smoke alarms must be installed in all residential buildings including homes.fsd.vic. like someone asking for a cigarette or change . flats and townhouses. not realising a second train is coming • never assume that an approaching vehicle will stop for you • avoid crossing between parked cars or in front of buses • if no footpath is available. • for late night travel on the train. sit in the first carriage to be near the driver • plan your trip and tell someone when you expect to return home • stand or sit in areas that are well lit • place bags.au Public transport safety Numerous security measures have been adopted to maximise the safety of public transport travellers including: security officers. wait for the bus in a well lit area and near other people if possible. be discrete with your cash.The best thing you can do is to alert the police and keep away • walk purposely and try to appear confident. Many accidents occur because pedestrians cross immediately after a train. monitors and TVs can overheat so they should be turned off after use Taxis Tips for safe taxi travel: • you can tell the driver the route you want to take to reach your destination • the driver should have his ID with a photo on display in the taxi • you have the right to choose the taxi and driver of your preference 46 . contact your landlord.edu.police.Community Safety: www. police.
gov.au Emergency services in Australia – ‘000’ The national telephone number for all emergency services in Australia including Ambulance.au/hospitals/pubwebs.gov. The public health system provides a comprehensive free-of-charge health care service for all Australian citizens covering both hospital-based and community-based medical services. Fire or Police. Calls are answered by an operator who will ask which service you require – Ambulance. your insurance cover and your current health condition.vic. Never try to put out an oil fire with water • ensure that the external doors of your home are not deadlocked when you are in the house so you can escape quickly if needed Melbourne Metropolitan Fire Brigade: www. Part or the entire doctor’s fee will be covered your OSHC. you will need to phone the doctor’s surgery early in the morning (8:00 am – 8:30 am) for an appointment. Your OSHC will cover some of the cost of some private hospitals but you will have to pay the difference.htm See also: Public hospital waiting times page 48. www.mfb. It is recommended that you swim at beaches that are patrolled by Life Saving Victoria. Attending an Australian hospital Few private hospitals have emergency departments and therefore. Water safety Some of our beaches have strong currents and can be hazardous.au Country Fire Association (Gippsland): www. General Practitioners (GPs) In Australia you do not have to go to a hospital to see a doctor.cfa. Private hospitals are very expensive for treatment and hospitalisation.gov. Health care in Australia Public system The major provider of health care services in Australia is the public health system (Medicare). on-campus or at a medical centre but you must make an appointment. You can see a doctor (also known as a GP – General Practitioner) in their private practice.au services alongside salaried doctors. These beaches can be identified by the red and yellow patrol flags. even on mobile phones. One of the problems with such a system is that waiting times in public hospitals can be long. For more information about Victorian hospitals use the below link: www.vic.health. most Australians rely on the public hospital system. The operator will arrange for the appropriate response service.vic. If you are unwell Phone a University doctor. The doctors at Monash charge OSHC Worldcare directly so you do not have to make payment to them or submit a claim to OSHC Worldcare. a GP’s surgery or medical centre to make an appointment.gov. Most dental services are provided by private practitioners. Private medical practitioners provide most non-bed medical services and perform a large proportion of hospital 47 .vic. Fire and Police is 000. Remember to state the service you require and to give your address/location. Your health insurance (OSHC Worldcare) covers the total cost of accommodation in a shared ward of a public hospital.• clothes and curtains should be at least one metre from heaters • turn off heaters before you go to bed or leave the house • stay in the kitchen when cooking especially when cooking with oil. If you go to an Emergency Department in a hospital you will be met immediately by a triage nurse for information about you. in an emergency. It also pays for the ‘schedule fee’ for the doctor but you will have to pay the difference if the doctor’s fee is higher than the ‘schedule fee’.watersafety. It is important to note that some doctors will request full payment from you at the time of consultation and you will need to present the receipt to claim the rebate back from your health cover provider. This is a 24 hour service and is a free call. Please note however that it may not be possible Private system Private hospitals provide about a quarter of all hospital beds in Australia. If you have woken in the morning feeling unwell and would like to see a doctor that day. The triage nurse will determine the urgency of your condition in comparison to others in the emergency room and it is likely that you will remain at the emergency room for several hours.
betterhealth. Dental and optical Please remember that dental and optical health services are not covered by your OSHC unless you take out extra cover. Visit your campus Health and Wellbeing Hub for more information or go to: www. The pharmacist or chemist will go through the instructions with you. If your illness is more serious or the doctor is unsure of a diagnosis she or he may refer you for further tests e. These cover areas such as sexual health. www.edu. and you attend an emergency room to see a doctor. If you have had. such as checking your breathing.you may have to wait one or two days before you can see a doctor. The service is staffed by experienced psychologists and social workers who are trained to assist people explore. You will only have to wait a short while for your prescription medicine to be prepared.gov. Ask the pharmacist-on-duty for advice regarding the best medication for your symptoms. You can then lodge a claim with OSHC Worldcare for this amount up to a maximum of $50 per prescribed item. or need to take time off studies you will need to get a medical certificate from the doctor to provide to your faculty.nsf/ pages/service_directory 48 . If not.g.monash. and at some hospitals you could wait as long as 5-6 hours to see a doctor. Chemists (Pharmacies) You will have to take a prescription given to you by the doctor to a chemist or pharmacy to obtain the medication. You will need to pay for your medicine and claim later.vic. women’s health.gov.nsf/ pages/service_directory The University Health Service operate as general practices aiming to provide a broad range of general health and medical services. family planning. You are required to pay the first *$32. The medicine must be listed on the Pharmaceutical Benefits Schedule (PBS) for a benefit/refund to be available. the doctor will ask you questions about your health and may give you a brief physical examination. You will also need to provide the chemist with your OSHC card and your full name and address. blood tests or x-rays.au/students/services/ counselling.adm. you may find a public hospital which has a general practice clinic attached. allergies and the like which do not require a prescription.adm. ears etc. you have the right to obtain an opinion from another doctor.au/bhcv2/bhcsite. Find a doctor in your area: www.edu. It is important to note that if you are dissatisfied with the diagnosis or service of the doctor you see.vic.gov. sports medicine and psychological assistance in conjunction with other services such as counselling. If you need to see a dentist or optometrist you will need to make an appointment.au/community-services/ counselling/emergency Over-the-counter medication Pharmacies/chemists also provide a variety of overthe-counter medications useful for treating colds. Find a chemist in your area: www.au/bhcv2/bhcsite. Ensure that you advise the pharmacist of any other medications you may be taking. your throat. Find a dentist or optometrist in your area: www.vic. travel health.au/bhcv2/bhcsite.90 (*2009 PBS contribution rate). headaches. Public hospital waiting times If you cannot get an appointment with a GP and want to go to a public hospital to see a doctor.monash. The doctor will then give you some advice regarding management of your illness and may give you a prescription for some medication.monash. This medicine is only for you.html After Hours Emergency Telephone Counselling Service: Telephone: 1300 361 008 Telephone-advice services (not affiliated with Monash University): www.au/community-services/ health/ When you attend your appointment.nsf/ pages/service_directory Counselling and life skills Professional and confidential psychological counselling services are available on-campus to all Monash students. Prescription medication This is medicine that is prescribed by your doctor and can be purchased from a pharmacy or chemist.edu. It is not uncommon to wait more than 3 hours.to get an appointment on the same day . be prepared to wait a long time.betterhealth. or to see a specialist doctor. understand and work on resolving difficulties related to the demands of University and life in general.betterhealth.
breastfeeding. Women are entitled to the same rights. 49 . However. Use “please” when requesting something and “thank you” when something is done or handed to you. pregnancy or potential pregnancy. Courtesy Greetings such as “Good morning/afternoon”. the following topics are discussed: weather. so you may be able to see a doctor who speaks your first language. your behaviour may seem very impolite. In Australia we Appointments It is a usual practice for you to make an appointment to see someone at the University or even before dropping in socially at someone’s home. It is also usual and expected that you say “excuse me” to attract someone’s attention or when joining in conversations or to be excused from a conversation or meal. disability (past. Social customs Informality People often use first (given) names even with respected elders. sport. “G’day” and “How are you?” are used commonly even among strangers. you can arrange for an interpreting service through the OSHC Worldcare 24/7 Helpline (1800 814 781). “Hello”. lawful sexual activity. use a title before their family name. Queues People form queues to buy goods in shops. Dr Smith or Professor James. At Monash. During this time you will also develop a greater understanding of yourself and of other people. It is important that topics of interest to you are broached and discussed. are entitled to the same respect as those who work in professional jobs. study. industrial activity • age. it is appropriate for you to give more space when queuing. However this should not be read as a set of rules for interacting in Australia. Thus. in general. You can ask when making an appointment. marital status. You’ll find the number on the back of your membership card. about such subjects. physical features. present or imputed). Issues addressed by the Australian media may be somewhat surprising if your media does not report matters of politics. you will have many opportunities to develop new friendships and to become involved in social activities or participate in sporting activities. to wait for service in banks and when waiting for public transport. It is also important to have confidence in your own traditional values. films. If you are having difficulty understanding your treating doctor. Australians also value their personal space and privacy. colour. is considered appropriate. Topics typically reserved for friends include personal relationships. Otherwise.Interpreter services In Australia we have health care professionals from many different cultural backgrounds. national or ethnic origin. Pushing in front of someone in a queue is considered very impolite and will not be tolerated. music and hobbies. politics and religion. nationality • sex or gender. some of the social customs in Australia reflect an English/American background or social behaviour. sex and religion. such as cleaners. status and opportunities as men. However. while waiting for your turn at a bank ATM or standing or talking in close proximity to other people. truck drivers etc. work. Conversation topics When meeting people for the first time. Equal opportunity Australians believe in equal opportunity. Mrs Brown. if you are meeting someone who is older than you for the first time. medical record • personal association with someone identified by reference to any of the above Australian social culture Australia is a diverse nation with a multicultural population. In Australia these topics are often discussed on television and in newspapers and public debate. status as a parent or carer • religious or political belief or activity. When in a new culture. People who work in nonprofessional jobs. until you are invited by that person to use their first name. have laws that protect people from discrimination based on: • race. for example: Mr Brown. it is a good idea to observe the habits and customs of other people because they may express their feelings differently from people of your own culture.
You can look for information on telephone service providers in telephone directory or on the internet. it is polite to excuse yourself and smoke outside. Check your appointment times and locations and allow enough time for travel. Useful tips and additional information Purchasing and connecting telephones Mobile/cellular/hand phones Refer to Chapter 2 – Getting settled – Telephones – mobile/cellular/hand phones Physical contact Handshakes are commonly used to greet each other or say goodbye especially among men. in restaurants. Independence Very few Australians have servants. Bribery You need to remember that bribery is not part of Australian culture. be aware that there are costs involved. contact the person you’re meeting and let them know. If you have accepted an invitation and later find you cannot attend. kissing and holding hands between couples in public. However. Women display greater physical contact by hugging and greeting each other with a kiss on the cheek. you can open it immediately and express your appreciation. Manual work is not looked down upon and it is common to see men and women alike doing various chores around the house or garden. It is also considered polite to say directly if you do not want to accept an invitation. Most people are independent and cook and clean for themselves. restaurants or function centres. If you are at someone’s home. Please note that it is acceptable for women in Australia to wear shorts and brief tops without being considered provocative or immoral. it is good manners to inform the person who invited you of this change. If you cannot keep an appointment or you are running late. Punctuality Punctuality is important. most of the time the cost of the meals are shared equally. You can be fined for smoking in prohibited areas. opening a gift/present in front of the person is considered rude. If it is in a restaurant. It is illegal in this country and is not accepted by society. When accepting a gift. You will also see displays of affection such as hugging. If you share a flat or house with other students. Alternatively. it is polite to reply as soon as possible. take care in arranging how the telephone bills (including connection fees) will be 50 . Smoking is also strictly prohibited in any building occupied by the University. Tipping Australia does not have a strong tipping culture. some people leave tips in restaurants and cafés if the service is good. Smoking Smoking is not allowed on public transport.Invitations If you are invited formally or even informally (in person or over the phone) to functions. Formal invitations usually have a reply (RSVP) date and replies are expected by the date stated. Usage If you are boarding privately and have the use of a private phone. cinemas and public buildings. Formal attire may be required occasionally but would be indicated in advance. However. dinners or parties are common and can be held in private homes. Please make arrangements about paying for the calls you make before using the phone. it is just the opposite in Australia. it can be a ‘bring a plate’ gathering where each guest brings a plate of food to be shared by everyone. Dress code People tend to dress casually at University and during summer clothing is often kept to a minimum. including University accommodation. Some people may pay a person to come to their home once a week to help with domestic tasks. parks. Private telephones There are two main telephone service providers in Australia: Telstra and Optus. there are various alternative providers of telephone services. Social gatherings Social functions such as barbeques. Sometimes it can be ‘BYO’ which means ‘bring your own’ drinks or your own meat for a barbeque. Opening of gifts While in some cultures.
The White Pages provides an alphabetical listing of private telephone numbers and lists area codes.yellowpages.bc.daffa. parcels. convenience stores and milk bars.au The Yellow Pages lists business telephone numbers according to the type of service provided.com.au Assistance To get more information about the cost of a call to your home country. money orders and a bill paying service.shared. Clocks are moved forward one hour to allow the daylight to last longer into 51 .au Once you have access to the internet you can contact family and friends overseas via email or online chat sites for free. Home owners can readily check if you have been making long distance calls in Australia or overseas. It also lists all Federal and State Government departments. www. Refer to the telephone numbers below.com. time of day and day of the week.gov.whitepages. You should come to an agreement early about how to pay telephone bills and thus avoid the problem of a housemate leaving the others to pay for his or her telephone bill. faxes. www. Services include letters. Mail delivery: Australia Post delivers Monday to Friday (except public holidays). however some open on Saturdays. www. You should consider using pre-paid phone cards to make your international calls. You can also buy stamps from most newsagents.whirlpool. www. plus a call connection fee. This lists each call. telephone rates and postcodes for all towns and cities in Australia.5c to 30c from private (landline) telephones and are un-timed • to local mobile phones are timed and charged at a higher rate Long distance calls are TIMED and charged by the second according to the distance. We suggest you shop around for the best deal. Daylight saving During the warmer months most Australian states have daylight saving. current time etc. www. Long distance (including Gippsland to Melbourne) and international calls are itemised on each telephone bill.au/aqis/mail/cant-mail Phone cards The larger phone companies do not necessarily offer the cheapest long distance and international phone rates. the country code. There are post offices at many suburban shopping centres. It is a good idea to ensure all members of the household have their full names placed on the telephone bill.auspost.com. A variety of cards are available at newsagents. Directory Assistance Local and interstate: Telephone: 1223 International Telephone: 1225 Reverse Charge / Third party calls Telephone: 1800 738 3773 Interpreter service Telephone: 131 450 Receiving mail or parcels from home Australia’s strict quarantine and customs laws also apply to items that are received in the mail.au Internet There are a range of internet providers in Australia offering a variety of services at varying rates. Local calls (within Australia) • can be made from any telephone in Australia • cost 50c from public payphones and are untimed • cost 17. the telephone number and area called. Telephone directories In Australia there are two kinds of telephone directories – the White Pages and the Yellow Pages. The minimum postage cost for a standard letter within Australia is 55 cents. Australia Post Australia Post manages most postal services. Opening times are generally Monday to Friday from 9 am to 5 pm. It is a good idea to tell your family and friends about Australia’s quarantine requirements and to ensure that declarations on parcels are accurate and provide sufficient detail about the goods inside.net. convenience stores and also selected outlets on-campus. the duration of the call and the total cost of each call.
com. Things that can be recycled are: • glass (all glass bottles and jars – clear. What can you do? • switch off electrical appliances if you are not using them • turn off lights when you leave a room or lecture theatre • switch off your computer monitor • switch idle appliances off at the wall Remember.au Energy By changing the way you use energy you can save money and help reduce the environmental impact of energy production in Australia.the evening. finite resource.monash. Sustainability at Monash: fsd. Our Government promotes and encourages programs such as recycling and reducing waste. contact your local council to find out about their hard rubbish collection programs. such as household furniture. If you need to dispose of any large items. Local councils provide every home with a normal rubbish bin and a bin for recyclable items. Residents in Melbourne have to pay for the water they use. Protecting our environment Australians are encouraged to live in harmony with the environment. If you leave a tap running. Visit your local council web site to view your rubbish collection schedule.edu. Its supply is under pressure due to drought so there are restrictions on water usage in Victoria. the more electricity used. Other tips: • reuse plastic and glass containers for food and other storage • use scrap paper for rough notes during lectures • whenever possible use both sides of the paper when photocopying • avoid taking home extra plastic shopping bags when you do your grocery shopping. In Victoria. saving energy and water and protecting our natural environment. It also contains fluoride which helps prevent tooth decay. Victoria Normal GMT + 10hrs Daylight saving GMT + 11hrs Recycling and rubbish When you put out your rubbish.melbournewater. tree planting.au/green Hard rubbish: Large items of rubbish. separate the items that can be recycled from those that can’t. daylight saving begins from the first Sunday in October and ends the first Sunday in April. it not only wastes water. www. the more it will cost. Therefore. are also known as hard waste or hard rubbish. 52 . but gives you an expensive water bill to pay. String and cloth bags are inexpensive and can be purchased from markets and they are reusable • put all rubbish in the appropriate bin Water Water is a precious. composting. amber and green with caps and lids removed) • aluminium (cans and foil) • plastic soft drink bottles (‘PET’ stamped on the bottom) • all plastic milk and juice bottles • steel (all clean steel cans and tins) • cartons (milk and fruit juice cartons) Drinking water Melbourne’s drinking water is very clean so you can safely drink it without having to boil it first. you need to remember to add one hour to your time calculation during this time.
Ground Floor 381 Royal Parade Parkville. Victoria 3800.monash.au Clayton campus Monash University Building 10.au Parkville campus Monash University Sissons Building.au 09P-411 CRICOS Provider: Monash University 00008C . Australia Telephone: +61 3 9904 4223 Fax: +61 3 9904 4315 Email: hub.monash.Student advisers Health and Wellbeing Hubs Berwick campus Monash University Building 930.monash. Australia Telephone: +61 3 9902 6425 Fax: +61 3 9902 6975 Email: firstname.lastname@example.org@adm. near gatehouse 900 Dandenong Road Caulfield East. Level 1 McMahons Road Frankston. Wellington Road Monash University Clayton. Room 102 Northways Road Churchill.parkville@adm. Victoria 3800.monash. Australia Telephone: +61 3 9903 9635 Fax: +61 3 9903 9581 Email: hub.edu. Level 1.au Caulfield campus Monash University Building B. Victoria 3842.edu.monash.edu.au Peninsula campus Building A. Australia Telephone: +61 3 9905 3156 Fax: +61 3 9905 5040 Email: hub. Victoria 3805. Australia Telephone: +61 3 9905 8311 Fax: +61 3 9905 5274 Email: email@example.com Monash College and Monash University English Language Centre Building 73.edu.edu. Campus Centre Wellington Road Clayton. Room G09 Clyde Road Berwick. Australia Telephone: +61 3 9903 2500 Fax: +61 3 9563 5707 Email: firstname.lastname@example.org. Australia Telephone: +61 3 9904 7019 Fax: +61 3 9904 7071 Email: hub. Victoria 3052.edu. Victoria 3199.au Gippsland campus Monash University Building 3N.email@example.com. Victoria 3145.berwick@adm.
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