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HCS320 / HCS 320 / Week 3 DQ 1

HCS320 / HCS 320 / Week 3 DQ 1

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Published by Number1Tutor
Week 3 DQ 1
As we continue our discussion about communication and healthcare.. Review and comment on Bill Cosby's experience with the dentist.
http://www.youtube.com/watch?v=XBqY6cJD3CE
Week 3 DQ 1
As we continue our discussion about communication and healthcare.. Review and comment on Bill Cosby's experience with the dentist.
http://www.youtube.com/watch?v=XBqY6cJD3CE

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Published by: Number1Tutor on Sep 16, 2010
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Week 3 DQ 1 As we continue our discussion about communication and healthcare..

Review and comment on Bill Cosby's experience with the dentist. http://www.youtube.com/watch?v=XBqY6cJD3CE This video shows a very poor quality communication between a patient and a dentist, because the dentist is determined to dominate his patient and the overall situation. For example, the patient tries to ask the dentist why it appears that smoke is coming from his mouth, and the dentist keeps asking him what he means, as if he cannot understand the patient. Before the smoke incident, he seemed to understand the patient without any problem. A second example of poor communication is when the patient tries to tell the dentist that he thinks his current state makes it impossible for him to rinse, but the dentist ignores the patient's concerns rather than listening to him, and even makes him rinse his mouth twice instead of once. I think this situation occurs more often than it should, and it makes it hard for a person to get the right kind of care. I always wonder why a dentist would ask a patient a question that requires an answer more complicated than a simples “yes or no” when he knows that the patient cannot answer, since his mouth is full of dental equipment. Some people have suggested that the dentist wants to connect or pass time with the patient, but I think it shows that the dentist does not empathize with the patient and their situation.

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