IT Essentials Final Exam 1-10 NILAI 100% (bilaberuntung) diatas 90,0 1 A computer user buys a low priced replacement monitor but
finds that there is a lot of flicker. The flicker makes the monitor unusable. Which characteristic of a monitor needs to be considered to ensure flicker-free viewing? #refresh rate 2 When analyzing a protocol used on the network, it is discovered that multicast m essages are being sent to network devices. Which class of IP addressing is being used to send these messages? #D 3 A technician notices that a data floppy disk is in the floppy disk drive of a co mputer when it is powered on. Which error message could this potentially cause? #invalid system disk 4 What characterizes spoofing? #Making data appear to come from a source other than the actual source. 5 When a Windows XP computer has completed the POST for each adapter card that has a BIOS, what is the next step during the boot sequence? #BIOS reads the MBR. 6 When calculating the total cost of ownership of a printer it is necessary to con sider the cost of the consumables. Which two consumables are associated with an inkjet printer? (Choose two.) #ink cartridge #paper 7 Which protocol adds security to remote connections? #SSH 8 What is the purpose of an IRQ? #Request information from the CPU. 9 A wireless LAN is being deployed inside the new park ranger, one room office tha t is located at the highest part of the national park. When the testing was comp leted, the technicians reported that occasionally, the wireless LAN signal is af fected by some type of interference. What are two possible causes of the signal distortion? (Choose two.) #the number of wireless devices that are used in the wireless LAN #the large number of trees that surround the office 10 When installing a service pack or security patches on an operating system, what should be done to protect the system in the event of a faulty or aborted install ation? #Create a restore point. 11
Wh ere should the technician look to enable power management? #System Registry 14 A printer has a paper jam. What is a possible solution to this issue? #Uninstall and reinstall the printer driver. 19 Which network device uses a MAC address table to segment the network? #router 20 A technician needs to configure the hard drive on a computer so that there appea rs to be one drive for the operating system and four drives for data from differ ent applications. What should the technician do? #Determine whether the customer would prefer to receive the instructions in another form. such as e-mailed. Which type of adapter will need to be instal led on the servers to accomplish the desired redundancy? #RAID adapter 16 A call center technician has asked a customer to perform a simple operation to f ix a problem on a computer.) #Wi-Fi #Ethernet 18 A user reports that a printer is printing unknown characters on documents. The technic ian configured the power options in Windows but it appears to have no effect. An impatient user has sent multiple print jobs of the same document to this printer. The customer seems unable to perform the task. 17 Which two technologies enable printers to be accessed by multiple network users? (Choose two.A technician is asked to wire a network that supports CSMA/CD. 15 ABC Inc. illustrated written instructions. What can be done to remove these print jobs? #Cancel the jobs in the printer queue. How can the hard drive be configured to provide this perceptio n? #Create one primary partition and one logical partition with four logical dr ives within it. Which architectur e and physical topology should the technician use for supporting this access con trol method? #Ethernet and Star 12 What is the best way to fully ensure that data is unable to be recovered from a hard drive? #shattering the hard drive platters with a hammer 13 A technician is asked to configure the time the system must be idle before the h ard disk spins down on all the Windows-based laptops in the company. 21 A supervisor received a complaint that one of the technicians was rude and disre
. decided to integrate redundancy by connecting multiple hard disks to du plicate the information they store.
22 A technician is troubleshooting a user complaint that a printer is not printing a report. the custome r noticed all of the data files are missing. and there is no power use d by the laptop? #Hibernate 27 What is the purpose of SCSI and RAID adapters? #to connect storage devices such as hard disk drives to a PC 28 Which network protocol is used to automatically assign an IP address to a comput er on a network? #DHCP 29 A customer used the convert. #Remove any batteries. After the hard drive was formatted back to FAT32. Which step is one of the first that the technician should take? #Check the Device Manager on the user computer for hardware problems. 23 Which Registry file contains information about all software that is installed on a Windows XP computer? #HKEY_LOCAL_MACHINE 24 A hacker is detected using commonly available wireless hacking tools to access e ncrypted wireless network communication. Which action by the technician most likely caused the customer to comp lain? #The technician interrupted a number of times to ask questions. all t he applications the user was working on are left open. Which resolution would prevent this act ion? #Change the SSID that is being used on the wireless network.spectful. 26 Which power mode should be used by a laptop so that all the data is saved. 30 Which two components normally require a laptop to be powered down and the batter y removed before removing the components? (Choose two. The customer later discovered that the application on the computer can only read FAT32 files.exe utility to take advantage of NTFS security featu res. Which management tool can be used first. What should the customer do next? #Restore the data files that were backed up in preparation for the conversio n. the computer now takes more time to access the files.) #Disconnect the power cord. 25 Which two general precautions should be taken before replacing any non-hot-swapp able laptop component? (Choose two. b efore any other complex procedure? #defrag
.) #internal hard drive #RAM 31 A customer reports that after using a computer for over a year.
What should the user d o before removing the device? #Click on the Safely Remove Hardware icon in the system tray then on the dev ice. 36 A technician installed a network adapter in a computer and wants to test network connectivity. 33 What is a benefit of using the USB or FireWire ports to connect peripherals to a laptop? #The peripherals can be plugged in and out without turning the laptop off. 35 A user has been writing data to a USB flash memory drive. What could be causing the problem? #The default gateway is not set. #Disconnect the peripherals.) #Reboot the laptop. larger than normal pings to the server. However. the administrator notices repeated. but an inkjet printer may s till have wet ink on the paper after printing.32 A customer needs to purchase a new power supply for a computer. 41 A company uses a single computer to receive and test all Windows updates. What must be con sidered when selecting an appropriate power supply? #The power supply has sufficient wattage to support all components inside th e computer. the quality of the ima ges printed as posters is poor. 38 A network administrator is troubleshooting a server that keeps crashing. What is the first course of action that a technician should attempt to remove the update? #Run a System Restore from the last restore point. #The laser printer output is dry after printing. What is the name of this type of attack? #ping of death 39 A technician wants to create a new partition on a new additional hard drive. While m onitoring traffic to the server. What should the user do? #Increase the resolution of the scanner.
. When t he most recent update was installed. The ping command can only receive a response from local workstati ons. Which two comparisons should the technician make? (Choose t wo. several programs failed.) #Inkjet printers are less expensive than laser printers. 37 A technician is explaining the differences between inkjet printers and laser pri nters to a customer. 34 A small business has used a high quality configurable flatbed scanner to scan a number of photographs to print as large posters. Whi ch tool should be used? #Disk Management 40 Which two quick solutions are commonly recommended when a technician is troubles hooting a laptop? (Choose two.
If security is a requirement. interlace. 43 When installing the Windows XP operating system. What is the best source for a new driver? #manufacturer's website 48 Where can a user change the idle time after which a laptop will switch to standb y mode? #Left-click Start > Control Panel > Power Options. a technician is given a choice of file systems to use. but the user account does not have the necessary permissions. which file system should b e chosen? #NTFS 44 A technician has replaced a failing floppy drive. 49 A home computer owner has a PC system that runs Windows XP.)
46 Which Windows tool should be run before upgrading the operating system? #Ntbackup 47 The technician has been asked to upgrade the printer driver for an old printer.42 A mobile training room uses a generator to power the PCs. What may cause this power problem? #The power consumption of all devices is too much for the electrical circuit that is provided. servers. Which type of account does the owner need to us e to install the new software? #administrator 50 A student enables file sharing on a laptop so that a friend can access music fil es. and printers. What i s most likely the cause of the problem? #The ribbon cable is installed incorrectly. t he technician notices that the floppy drive light remains lit constantly. then click the Power Sche mes tab. 45 Which two types of connectors can be found on DVI cables? (Choose two. The company that runs the room upgraded the equipment but then found that when all the devices are powered up they become unreliable. Th e owner wishes to install a new piece of software. For security reasons the owner has been using a limited local user account for a number of years. Which type of service is being configured? #peer-to-peer 51 What do the terms refresh rate. and aspect ratio explain? #image properties of a monitor
. with some PCs shutting do wn. While testing the new drive.
52 A technician wishes to boot a computer using a CD-ROM that contains a limited op erating system and diagnostic utilities. Where would the technician set the boot order for the PC? #BIOS