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2. y .COUNSELLING y It is a dyadic relationship between two persons: 1. usually a superior provides advice and assistance to his subordinates. A manager who is offering help (counsellor) An employee whom such help is given (counsellee) Counselling is a two way process in which a counseller.
TYPES OF COUNSELLING y Formal counselling y Informal counselling .
y It is the process of guiding the subordinate to adjust better with his work environment and to better understand others so that his dealings with others can be effective and purposeful .PERFORMANCE COUNSELLING y It means the help given by the superior to his subordinate in improving the latter¶s performance.
concerns and problems. y Increase his potential and interpersonal effectiveness through prompt feedback about his behaviour. conflicts. y Prepare action plans for improving his behaviour and performance.OBJECTIVES y Helps him to realize his full potential y Help him understand his strengths and weaknesses y Gain insight into his behaviour and analyse the dynamics of such behaviour y Help him understand the work environment better y Provide an empathic climate where he can discuss his tensions. .
PROCESS OF COUNSELLING y Rapport building y Exploration y Action planning .
REQUIREMENTS FOR EFFECTIVE COUNSELLING y Individual desire to improve y Continuous dialogue y Mutual trust y Right attitude to subordinates y Mutual efforts y Right focus .