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IT Systems Operations Manager

IT Systems Operations Manager

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Published by 4Expertise
Downloadable job description that can be modified. IT SYSTEMS OPERATIONS MANAGER manages the staff and activities of a large systems operations activity; perform related work.|n| All job descriptions are basic one to two pages templates and are designed to be customized to your specific job requirements using your word processor.|n||n|
Downloadable job description that can be modified. IT SYSTEMS OPERATIONS MANAGER manages the staff and activities of a large systems operations activity; perform related work.|n| All job descriptions are basic one to two pages templates and are designed to be customized to your specific job requirements using your word processor.|n||n|

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Published by: 4Expertise on Sep 27, 2010
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09/27/2010

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IT SYSTEMS OPERATIONS MANAGER CLASS PURPOSE To manage the staff and activities of a large systems operations activity; perform

related work. GENERAL INFORMATION This is the managerial level. At this level, the incumbent has formal management responsibilities through subordinate supervisors for a large multi-shift system operations service area. Classification to this level is based on the number and level of full-time IT staff, Hay factoring considerations, and diversity of functions managed to include all roles found in the System Operation Service Area. EXAMPLES OF WORK (may include but is not limited to): Develops policies and procedures for system operations; hires staff, assigns work, sets priorities, and evaluates performance; assesses training needs and develops and conducts training; develops and recommends budgets and controls expenditures; plans for and directs installation of new and upgraded equipment; participates in developing and maintaining IT disaster recovery planning; enforces security system; recommends changes to system hardware, software, operations, and facilities to meet standards and department’s mission; participates with management and outside vendors to ensure efficiency and currency of the system operations service area. MINIMUM QUALIFICATIONS Some knowledge of: management practices. Experience: supervising and training a technical IT staff; participating in developing system procedures and standards; performing production scheduling and control or quality assurance.

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