BY:SHIMPY CHHABRA(09609111) JATIN SETHI(09609198) KISHAN KUMAR(09609199) MICS MBA(09-11) TRIMESTER-IV

07-08-2010 The Enabling Role of Information Technology for Business Performance Management. By-Florian Melchert & Robert Winter 1 

Challenges before organizations
‡ Challenging market conditions ‡ High churn rates ‡ Strong Competitors 

Traditional management approaches
‡ Financial figures ‡ Centralized analytical planning methods ‡ LIMITATIONS

- Focus on internal aspect of Co. - Limited transparency - Late availability of performance related information ‡ TO OVERCOME ‡ - Consider performance as multi dimensional phenomenon ‡ - Combine both financial and non-financial aspects
The Enabling Role of Information Technology for Business Performance Management. By-Florian Melchert & Robert Winter

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PERFORMANCE
- Valued contribution to reach goals of an organization. 

PERFORMANCE MANAGEMENT
- Aims at systematic generation and control of an organization¶s

performance. Involves 4 major activities:--- Performance Planning -- Taking action to control performance -- Performance Measurement -- Performance Rewarding 

PERFORMANCE REQUIREMENT
-- Co.¶s strategy -- Vision -- Stakeholders

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The Enabling Role of Information Technology for Business Performance Management. By-Florian Melchert & Robert Winter

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Strategy Change Modification of business process & Supporting IS Innovation on IS Adjustment of Company s Strategy

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The Enabling Role of Information Technology for Business Performance Management. By-Florian Melchert & Robert Winter

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Congruence of Business process modelling

and Enterprise Application Integration. 
High performance engine that help form

processes that meet your business goals. 
It

is convergence of business process modeling and enterprice application intergration. 
It is the blue print of a workflow that co-

ordinates activites,resources and data according to underlying business processes. 
Help in building the application integration

scenario.
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Congruence of Business Intelligence and Enterprise Application Integration. Aims at shortening the period of time between occurrence of the business event and the time the action is carried out. Action Time.

- Data Latency - Analysis latency - Decision latency

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The Enabling Role of Information Technology for Business Performance Management. By-Florian Melchert & Robert Winter

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Congruence of Business Intelligence and Business Process Modelling. Main aim is to control the execution of business process with data collected during process execution. Two mechanism

- For measuring process performance. - Translation of process analysis result into recommendations.

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The Enabling Role of Information Technology for Business Performance Management. By-Florian Melchert & Robert Winter

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The business engineering approach proposes three phases to transform an organization based on certain innovations which have been identified as having enabling potential for new or improved business solutions:
(1) (re-)formulation of appropriate business strategies (if applicable

/ necessary) (2) (re-)design of appropriate business processes and appropriate organizational structures and finally (3) (re-)development or (re-)adaptation of information systems according to the business specifications.
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Business processes - cover all activities resulting in a result or benefit for external customers. ‡ Support processes - enable an effective and efficient execution of business processes. - incorporate operating an adequate infrastructure and offering internal services. ‡ Management processes - cover all activities for designing, steering, controlling and enhancing the Organization. Management processes apply to business processes as well as to support processes.
The Enabling Role of Information Technology for Business Performance Management. By-Florian Melchert & Robert Winter

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‡Monitoring ‡Forecasting ‡Planning and Budgeting ‡Activity Design ‡Communication of Measures

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The Enabling Role of Information Technology for Business Performance Management. By-Florian Melchert & Robert Winter

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‡Information logistic processes (ILP) ‡ Processes for problem solving and decision making (PDP) ‡ Processes for collaboration and communication support (CCP)

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The Enabling Role of Information Technology for Business Performance Management. By-Florian Melchert & Robert Winter

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BPM and IT enabling do not focus on normative orientation. Meeting business requirements for an integrated, flexible business performance management. Service orientation, integration middleware, standards for process specification and execution, as well as reference models for metrics and standardized process repositories. Foundation for a better alignment of strategic decision making and operational business process management. Foundation for the effective implementation of innovations.
The Enabling Role of Information Technology for Business Performance Management. By-Florian Melchert & Robert Winter

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The Enabling Role of Information Technology for Business Performance Management. By-Florian Melchert & Robert Winter

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