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Doit Newsletter Fall 2010

Doit Newsletter Fall 2010

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Volume 2, Issue 2 FALL 2010

A message from the cio
elcome back! Over the summer DoIT has been working to further enhance technology at John Jay. Our main focus has been to improve customer service – particularly student services. This newsletter contains a wealth of information about services that will help make students’ lives stress-free. Many other exciting topics are also covered - most importantly, computer security. Nowadays news about identity theft and security breaches is hard to miss. Compromised personal information can lead to unimaginable consequences. Still, people often do not take this matter seriously. We do at John

BY PRAVEEN PANCHAL

W

Jay, but we need your help to provide the best protection possible. Three years ago an individual had to remember up to six separate account usernames and passwords to access John Jay’s computer systems. In coordination with various campus departments, DoIT has succeeded in making almost all of John Jay’s systems accessible from a single account Inside, we have provided many practical tips for you to follow. Please do your part. Please suggest topics of interest for future issues. Your comments and suggestions are very important to us. Please submit them at doitnews@jjay.cuny.edu. Thank you! 

DoIT. News

STAFF PROFILE

BY

SHERRY TAYLOR GIBSON
fter graduating from Pace University with a degree in political science, Stephanie Jasmin began her career at John Jay in 2009 as a Blackboard/Distance Learning Support Technician. Though she loves her job and helping students, she has aspirations of going into politics to advocate for underprivileged families. Low key and professional at work, Stephanie is not so at social events because she comes from “a very big family of yellers where you have to yell to be heard.” Stephanie practices kickboxing and yoga, and is training to run in a marathon. A Brooklyn native, her roots are Haitian and she speaks Creole fluently. A fan of Twitter, Stephanie likes to read books about civil rights and American history, Nikki Giovanni poems, and the Political Poet blogs. She also keeps abreast on holistic medicine and the latest on health and nutrition.

How can we empower you?

A

doitnews@jjay.cuny.edu
STEPHANIE JASMIN — ITSS
Inside this issue:
CREATING PASSWORDS CYBER SECURITY STUDENT RESOURCE GUIDE STUDENT SERVICES FACULTY RESOURCE GUIDE COMPUTER LAB CTR HOURS JAY STOP WIRELESS SYSTEM

2 3 4 5 6 7 8 9

Did You Know?
The Jay Stop student portal gives you access to your course schedule, transcript, graduation application, financial aid budget letter, certification of enrollment letter, stops on your record, NJ Transit discount application, change of address, and much more! 
Go To: http://jstop.jjay.cuny.edu

COMMON SENSE GUIDE FOR CREATING PASSWORDS
These days it is hard to find someone who does not have a plethora of online accounts. It is common for members of the John Jay community to manage multiple personal and work related accounts. CUNY Portal, CUNYfirst, e-mail, banking, social networking, shopping, travel, and credit card web services are all accessed daily by many of us – with a usernames and passwords. While these online services do make life easier, they require security management. If passwords are not managed properly, unauthorized access and, in extreme cases, the theft of your personal identity can result. Imagine the nightmare this would cause. Passwords are important because they help protect your personal information and identity. Remember that online activity conducted under your username and password is attributable to you. It is therefore important to use only well thought out passwords to mitigate these risks. To avoid the pain associated with the password management here are some simple tips for creating and managing your passwords:

BY PRAVEEN PANCHAL

name as the basis for a number of online passwords. For example, if your father's name is William, you could use "MAILLIW1" for CUNY Portal account and "MAILLIW2" for John Jay email account. 4. Use an Acronym of Favorite Quotes, Personal Names, etc. If you remember a favorite phrase or words, you can use them to create a password. Take a phrase and turn it into an acronym and add extra numbers or characters to the beginning or end to change it for different accounts. For example, say you remember "To be or not to be" then "TBONTB11" could be your Facebook® password, "TBONTB12" could be your shopping site password and so on.

5. Keep all your Passwords to Yourself.
Don't leave your password on a post-it note next to your computer or lying around anywhere or give it to anybody over the phone or through e-mail. Many hackers are able to get into your account not through technological means but through getting on the phone and impersonating an official. Be suspicious if someone calls you and asks for your password or your personal information over the phone or if your bank asks you to send it over an e-mail. Most reputable institutions don't ask people for passwords or personal information by e-mail anymore.

1. Choose a Complicated Password.
Don’t use most common words in the English language and basic character arrangements, such as "87654321" and "123abc". Aim for at least eight characters or more with combination of letters (lower and upper case) and numbers. Do not make your passwords so complicated or impersonal that you may have to write them down, however.

2. Try to be Creative with Spellings.
Use punctuation marks and other symbols in place of letters. Try substituting a "@" for an "a" or a "$" for a "S." Take a normal word or name and alter it by inserting symbols, numbers and punctuation marks into it. For example, if you want to use the word “moonlight” as your password, use a "0" (zero) instead of an "o," and a "!" instead of an "i."

6. Change your Passwords Regularly.
Don’t use the same username and password for all your online accounts. Be sure to change your passwords when prompted by the application or proactively every 3 months.

7. Set up Passwords for All the Devices You Own.
Remember to password-protect your cell phone, smart phone, iPod, e-Reader, etc. Also, make sure to change the factory default administrative password on your home wireless router and other devices to something more “complicated”. Disable “guest access” from your home wireless router as well. REMEMBER YOU CAN MANAGE YOUR JOHN JAY ACCOUNT AT SELF SERVICE PASSWORD MANAGEMENT http://sspm.jjay.cuny.edu)

3. Make your Passwords Personal.
For easy recall, create your passwords with personal information. To increase security, you can rearrange or recombine your personal information. For example, if you want to use your mom's birthday, you can reverse the digits and letters in the password. Similarly, you can use a personal

Page 2

D O I T. N EW S

CYBER SECURITY

BY JOSEPH LAUB

Awareness Is The Key
DoIT is charged with protecting the campus community from cyber security threats. From phishing scams after your personal information to external network attacks, DoIT, the University Information Security group, and New York State provide a host of services, policies and procedures to keep your computing experience as safe as possible. While the impact of these technologies is considerable, the most important security tool is your own security awareness. Identifying and managing security risks often spells the difference between avoiding a threat and becoming a victim. Many sites on the Internet provide free resources to help you understand how to stay out of harm’s way. The CUNY Information security site is a great place to start (https://security.cuny.edu) security holes and has references to numerous security ▫Be suspicious: do not provide resources. Most notably it provides free sensitive information to unsolicited access to a security awareness class requests available to all CUNY faculty, staff and ▫People with access to sensitive students. This class covers computer information must take extra security, social engineering, phishing precautions: encrypt your files scams and much more. This site also has ▫Be watchful in public: always logout of the university security policies and computers procedures that John Jay attests to twice a ▫Be prepared for the worst: backup year. These documents cover how your files information security is managed throughout ▫Use a strong password and change it the university. periodically: use a combination of Here are a few tips to that will help you numbers, special characters, and stay safe and avoid cyber security pitfalls: letters (see page 2) ▫Install and update antivirus software: If you have any questions please Keep definition files current with auto contact the DoIT helpdesk at update (Available free at www.http:// 212.237.8200 or cuny.edu eMall) helpdesk@jjay.cuny.edu  ▫Install software patches: patches fix

Helpdesk matters

BY LOU PERILLO

The DoIT Helpdesk is here to assist you whenever you have questions or issues regarding access to the computing services you are entitled to as a student, faculty or staff. We can help troubleshoot your technology issues or point you in the right direction if the question you have is for another area at the college. Some of the service issues we can assist you with are: Email CUNY Portal Blackboard Audio/Visual Services Site Licensing Accessing the Jay Stop Accessing the Library Wireless connectivity Mainframe Application Classroom Technology Services

Visit our self-service website RightAnswers@JohnJay at www.jjay.cuny.edu/rightanswers RightAnswers is a Help Desk portal that provides information about technology for John Jay College. You can search for solutions to issues, find helpful links, access policies and procedures, and find support for commercial software applications, such as Microsoft Office. We post important announcements, useful Quick Links, FAQ’s, and provide you with a method for saving your favorite links.
VOLUME 2, ISSUE 2

FALL 2010 Semester Schedule Open 7 days a week * Monday-Friday 8:00am-10:00pm * Saturday & Sunday 8am-6:00pm * Email us: helpdesk@jjay.cuny.edu * Call us: 212-237-8212 Extended until midnight during midterms and finals. COME VISIT US!
Page 3

DOIT STUDENT 2010 TECHNOLOGY RESOURCE GUIDE
Department of Information Technology DoIT http://johnjay.jjay.cuny.edu/doit/ Oversees The DoIT Helpdesk, email, Instructional Technology Support Services, Student Labs and Cyber lounges, Network Support, Audio/Visual Services, Classroom Technology Services, Student Laptop Loaner Program, Administrative Computing and much more Administrative Technology Support Services - ATSS http://www.jjay.cuny.edu/atss Helpdesk Visit us: http://www.jjay.cuny.edu/helpdesk Call us: 212-237-8200 Email us: helpdesk@jjay.cuny.edu RightAnswers@JohnJay: http://www.jjay.cuny.edu/rightanswers A guide to protecting your computer and identity Instructional Technology Support Services - ITSS http://www.jjay.cuny.edu/itss Student Computer Lab Center http://www.jjay.cuny.edu/computerlab Departmental Computer Labs http://www.jjay.cuny.edu/itss/deptcomplabs Blackboard Support Website http://doitapps.jjay.cuny.edu/blackboard/ Tech Bites @ ITSS http://www.jjay.cuny.edu/techbites Laptop Loaner Program http://www.jjay.cuny.edu/laptoploaner Student Technology Fee http://www.jjay.cuny.edu/techfee Rules & Policies http://www.jjay.cuny.edu/rulesandpolicies Student Technology @John Jay Handbook http://www.jjay.cuny.edu/Student_Guide_to_Technology.pdf Additional Resources http://jstop.jjay.cuny.edu/ John Jay College Info Center Campus view course schedule, transcript, apply for graduation, enrollment letter, print financial aid breakdown letter, view registration stops, access the student clearinghouse site, NJ Transit benefits and much more ONESTOP Visit us: http://jstop.jjay.cuny.edu/onestop.php Call us: 212-one-stop or 212-663-7867 Email us: onestop@jjay.cuny.edu CUNY Portal http://www.cuny.edu/ Blackboard, eSIMS, Financial Aid, Transcripts, Grades Online, CPE information, e-MALL, and much more CUNY Alert http://www.cuny.edu/alert Sign up to receive text or voice alerts of emergencies and weather related closings on your campus via cell, or home phone, and email Lloyd Sealy Library http://www.lib.jjay.cuny.edu/ Electronic Reserve http://eres.lib.jjay.cuny.edu/eres/default.aspx John Jay Bookstore http://www.jjay.cuny.edu/bookstore Academic Calendar http://www.jjay.cuny.edu/academiccalendar Schedule of Classes http://www.jjay.cuny.edu/classschedules College Phone Directory http://www.jjay.cuny.edu/phonedirectory  The Jay Stop

DoIT’s self service Knowledgebase for IT questions and answers

Self-Service Password & John Jay Username Account Management https://sspm.jjay.cuny.edu Your John Jay Username Account Allows access to Network services such as, Email, Computer Login, Wireless Access, Library Services, EZ Print Center, JStop (the student info center), Student Kiosks, Self-Service Applications, etc *** IMPORTANT *** PASSWORDS EXPIRE EVERY 90 DAYS: We highly recommend that you go to: https://sspm.jjay.cuny.edu and register your John Jay Username Account. This will ensure that if you forget your Username password you can recover it anytime day or night avoiding a call to the college IT Helpdesk Student E-mail http://www.jjay.cuny.edu/email Email Web Access & Help Current System Status Page http://www.jjay.cuny.edu/systemstatus

Status on John Jay and CUNY related Outages, Alerts, and System Notices for Email, CUNY Portal, Blackboard, eSIMS, and the Network

Wireless Access Information http://www.jjay.cuny.edu/wireless How to connect your wireless device Computer Security @ John Jay http://www.jjay.cuny.edu/computersecurity

Page 4

D O I T. N EW S

STUDENT SERVICES

BY BILL PANGBURN

Upcoming Professional Development Opportunities
Tech Bytes and Tech Shots Room 1307N
Google Docs What’s New in Office 2010 Introducing Word 2010 iTunes U @ John Jay Introducing Excel 2010 Introduction to Adobe Flash (Mac) Office Communicator Client System Twitter 101 Introduction to Adobe Dreamweaver (Mac) Introducing Access 2010 Computer Security Enhancing PowerPoint 2010 Presentations PGP Workshop Outlook 2010 Access 2010: Database Management Tables 9/29 9/30 10/5 10/7 10/12 10/13 10/14 10/19 10/20 10/21 10/27 10/4 10/18 10/21 10/25 3:10-3:35 PM 1-2 PM 1-2 PM 1-2 PM 1-2 PM 1-2 PM 3:10-3:30 PM 10:30-11:00 AM 1-2 PM 1-2 PM 1-2 PM 2:30 -3:30 PM 2-3 PM 3:30-4:30 PM 12:30-2:30 PM

New Student Services
Expansion of EZ Print stations to the Library and Westport Wireless printing to the EZ Print stations is now available Book scanning in the Library: dedicated, specialized scanners for scanning bound materials New academic departmental computer labs: Art & Music and Journalism

Coming Soon!!!
Student Technology Fee funds Student Help Desk
The Student Technology Fee Committee has allocated funding for the establishment of a student help desk for walk-in service for your campus technology needs. Be it a problem with wireless connectivity, password reset, or a Blackboard question, the Student Help Desk will be able to help you resolve your issue. Look for future announcements for location and hours of operation.

Demonstrations and Hands-on Workshops Room 1304N

Instructional technology support services
Student Laptop Loan Center
Instructional Technology Support Services (ITSS) administers the Laptop Loan Center to provide computers for short term use to John Jay College students. It is conveniently located as an annex to the ITSS Student Computer Lab Center (1404N). The Student Laptop Loan Center provides laptops, both Mac and Windows, to students for academic uses. The loan period is for five hours. All enrolled students in good standing are eligible and registration can be completed online. ITSS introduced this program to provide an alternative personalized computing experience via compute-anywhere mobile computers (i.e. Laptops and Tablet PCs). With John Jay College wireless network connectivity pre-configured and productivity software such as MS Office, SPSS and others pre-installed, students can be productive with these laptops immediately upon receiving them according to the loan procedure. The laptop loan procedure simply requires students to pre-register and agree to the loan policies, then present their valid JJC student ID cards at the Laptop Loan Center.
For registration and additional information, please click the link below:

ITSS Student Computer Lab Center
1404 North Hall
VOLUME 2, ISSUE 2

https://doitapps.jjay.cuny.edu/misc/laptoploaner/studlogin.php

Page 5

FACULTY AND STAFF 2010 TECH resource GUIDE
Department of Information Technology Homepage

http://www.jjay.cuny.edu/doit/
View DoIT Services such as, The DoIT Helpdesk, Email, Instructional Technology Support Services, Student Labs and Cyber Lounges, Network Support, Audio/Visual Services, Classroom Technology Services, Student Laptop Loaner Program, Administrative and Instructional Computing and much more! Administrative Technology Support Services - ATSS http://www.jjay.cuny.edu/atss Helpdesk Visit us: http://www.jjay.cuny.edu/helpdesk Call us: 212-237-8200 Email us: helpdesk@jjay.cuny.edu RightAnswers@JohnJay: http://www.jjay.cuny.edu/ rightanswers Self-Service Password & John Jay Username Account Management https://sspm.jjay.cuny.edu Your John Jay Username Account Allows access to Network services such as, Email, Computer Login, Wireless Access, Library Services, EZ Print Center, JStop (the student info center), Student Kiosks, Self-Service Applications, etc *** IMPORTANT *** PASSWORDS EXPIRE EVERY 90 DAYS: We highly recommend that you go to: https://sspm.jjay.cuny.edu and register your John Jay Username Account. This will ensure that if you forget your Username password you can recover it anytime day or night avoiding a call to the college IT Helpdesk Faculty & Staff E-mail http://www.jjay.cuny.edu/email Email Web Access & Help Current System Status Page http://www.jjay.cuny.edu/systemstatus This link provides status updates for John Jay and CUNY related Outages, Alerts, and System Notices for Email, CUNY Portal, Blackboard, eSIMS, and the Network Wireless Access Information http://www.jjay.cuny.edu/wireless How to connect your wireless device Computer Security @ John Jay http://www.jjay.cuny.edu/computersecurity A guide to protecting your computer and identity ATSS Services Slide Show http://www.jjay.cuny.edu/ATSS_Services DoIT FAQ’s http://www.jjay.cuny.edu/academics/1364.php DoIT Contact Information http://www.jjay.cuny.edu/academics/1366.php Feedback http://doitapps.jjay.cuny.edu/doit/feedback.asp

Computer Request Form http://inside.jjay.cuny.edu/resource.aspx Scroll down to SUPPLIES and click on Computer Request Telephone Directory http://www.jjay.cuny.edu/phonedirectory Inside John Jay http://inside.jjay.cuny.edu Services and Information for Inside Home, Kiosk Slides, Resource Center, John Jay News Room, Announcements, John Jay in the News, Policies & Procedures Compendium, Faculty Notes, Employee Center,@ John Jay Newsletter and Events Telephone System Information http://www.jjay.cuny.edu/phonesystem Instructional Technology Support Services - ITSS http://www.jjay.cuny.edu/itss Using Smart Classrooms http://www.jjay.cuny.edu/academics/1571.php Classroom Technology Services http://www.jjay.cuny.edu/academics/1546.php Smart Classroom FAQs http://www.jjay.cuny.edu/academics/1572.php Course Web Pages http://web.jjay.cuny.edu/apply.html CUNY Site License http://www.jjay.cuny.edu/academics/1576.php Professional Development http://www.jjay.cuny.edu/academics/1544.php Workshops and Training for Tech Bites, E-training, Workshops, Demonstrations, Announced Walk-In Sessions and Consultations Computer Lab Services http://www.jjay.cuny.edu/academics/1545.php Workshops http://www.jjay.cuny.edu/academics/1553.php Student Technology Fee http://www.jjay.cuny.edu/academics/1549.php Proposal Request Form http://doitapps.jjay.cuny.edu/doit/techFeeProposal/default.php Audiovisual Services (AVS) http://www.jjay.cuny.edu/academics/1359.php Policies and Procedures http://www.jjay.cuny.edu/academics/1496.php Multimedia Productions http://www.jjay.cuny.edu/academics/1497.php AVS Request Form http://inside.jjay.cuny.edu/apps/avs/index.php Additional Resources CUNY Portal http://www.cuny.edu/ Blackboard, eSIMS, Financial Aid, Transcripts, Grades Online, CPE information, e-MALL, and much more.

DoIT’s self service Knowledgebase for IT questions and answers

Page 6

D O I T. N EW S

FACULTY AND STAFF 2010 TECH resource GUIDE
CUNY Alert http://www.cuny.edu/alert Sign up to receive text or voice alerts of emergencies and weather related closings on your campus via cell, or home phone, and email Lloyd Sealy Library Electronic Reserve Blackboard Support Website DVD and Video loans Attendance Enrollment verification Add Grades Online John Jay Bookstore Academic Calendar Schedule of Classes College Phone Directory http://www.lib.jjay.cuny.edu/ http://eres.lib.jjay.cuny.edu/eres/default.aspx http://doitapps.jjay.cuny.edu/blackboard/ http://www.lib.jjay.cuny.edu/info/video_collection.html http://attendance.jjay.cuny.edu http://webgrade.jjay.cuny.edu http://www.jjay.cuny.edu/bookstore http://www.jjay.cuny.edu/academiccalendar http://www.jjay.cuny.edu/classschedules http://www.jjay.cuny.edu/phonedirectory 

STUDENT john jay username account

STUDENT COMPUTER LAB CENTER HOURS
Monday 7:30am-10:00pm Tuesday 7:30am-10:00pm Lab Hours Wednesday Thursday 7:30am-10:00pm 7:30am-10:00pm Friday 7:30am-6:00pm Saturday 9:00am-6:00pm

The EZ Print Center is open during lab hours.

Go To http://www.jjay.cuny.edu/computerlabs/#Anchor--Techno-43630 for updated information.
VOLUME 2, ISSUE 2 Page 7

The jay stop

BY JUAN BAEZ

Jay Stop was developed to enhance information access for our students and was built with students in mind, based upon extensive research. Jay Stop went live on May 11th, 2009. At Jay Stop, you will find information about: Important Dates Announcements / Promotions Blogs Campus Life Free Student Services Student Activities Financial Aid Your Course Schedule Your Transcript Certification of Enrollment Letter Financial Aid Budget Letter Application for Graduation NJ Transit Discount Application Account Stops

You will also find Today @ The Jay which features the current day’s events, a video/photo slide show of student activities, an advertisement slide show, and Today’s Top 10 Links, links that have been selected most often by your fellow students. You can access Jay Stop at: http://jstop.jjay.cuny.edu

DOIT FACTS
Worth Noting...

BY PRAVEEN PANCHAL

Over the past five years the Department of Information Technology has solicited funds for infrastructure upgrades from various outside sources such as Office of the Manhattan Borough President and New York City Council. We received following notable capital improvement funds during this period for a total in excess of $3 million: Core Components of the Network Infrastructure upgrade ($350,000), Voice over Internet Protocol (VoIP) and Telephony upgrade ($600,000), Network Service Access Enhancement project ($781,000), Business Continuity and Disaster Recovery initiative ($405,000), Student Services and Distance Learning Enhancements ($600,000), Green Equipment IT Systems ($300,000)..

Page 8

D O I T. N EW S

CUNY e-MALL
Visit the CUNY Portal e-MALL for free and discounted software for your home computer Did you know CUNY offers free anti-virus software and up to 75% discounts on Microsoft software products? ► As a CUNY employee or student you can download a free copy of Symantec Anti-Virus / Microsoft Office softwarefrom the CUNY Portal. ►Go to www.cuny.edu, login to your CUNY Portal account and visit the e-MALL where you can find deals on: Software, Computers, Office Supplies, Communications, Entertainment, Clothing, Health and Fitness and Financial Services. If you need assistance contact the Helpdesk at X8200.

WIRELESS SYSTEM

VOLUME 2, ISSUE 2

Page 9

THE DEPARTMENT OF INFORMATION TECHNOLOGY

POLICIES AND PROCEDURES
http://security.cuny.edu/ AntiVirus Software Policy
Approved by the City University of New York IT Steering Committee on December 18, 2003

Praveen Panchal, Chief Information Officer

DOIT.NEWS
Editor Bill Pangburn Photography Yvette Fibleuil Sherry Taylor Gibson Layout Designer Sherry Taylor Gibson Production Team
Patrick Alvarez Juan Baez Paul Brenner Frank Giummo Oneil Hinds Raymond Jiggetts Joseph Laub Lou Perillo Douglas Toppin
555 West 57th Street - Suite 609 New York, NY 10019

The internal computers systems, networks and data repositories of The City University of New York are critical resources of the University and its Colleges and must be protected against unauthorized access, malicious access, and disruption of service. Active measures are necessary to lessen the opportunity for such incidents. In order to reduce the opportunity for introduction of viruses, worms and Trojan Horses, all student, faculty, and staff desktops, workstations, laptops/notebooks and servers running Windows, Macintosh or UNIX operating systems, and which are either physically or remotely connected to the City University network will have a passive antivirus detection and removal application installed and active on those desktops, workstations, laptops / notebooks and server. Users are responsible for ensuring that antivirus files are kept up to date. Each College and Central organizations Information Security Officers (ISO) are responsible for monitoring compliance by their respective users with this policy and associated standards by: (1) directing administrators of Windows©, Macintosh© and UNIX machines in their respective organizations that are provided by the University/ College and connected to the University/College network to install approved anti-virus software; (2) directing reviews of, and action on, reports on compliance with this policy that are generated by CUNY IT Steering Committee’s Security & Disaster Recovery sub-committee. Individual users are responsible for compliance with this policy and its associated standards for personal machines connected to the University/College network and (3) implement a central anti-virus server system at the head end to check all emails for viruses and clean them if infected. 

Walk-in assistance
225T:Using a Touch Panel in the Classroom and Lecture Hall 225T:Using a Touch Panel in the Classroom and Lecture Hall 225T:Using a Touch Panel in the Classroom and Lecture Hall 10/7/2010 10/7/2010 10/14/2010 10:30—11:50 AM 12:30— 1:00 PM 12:30— 1:00 PM

Email: doitnews@jjay.cuny.edu

NOTEWORTHY
IT’S HERE!
SSPM Self-Service Password Management Is now available for all faculty and staff. Register and you can reset or change your password. For more information, Go To: http://sspm.jjay.cuny.edu

Tips

BY DOUG TOPPIN

INSIDE JOHN JAY This is your gateway to news, information and services available to you as a member of the John Jay Community. For more information, Go To: http://inside.jjay.cuny.edu/
OPEN YOUR OWN WORK ORDERS Find it on Inside John Jay

1. Backup, backup, backup, did I say BACKUP? Backup any data you cannot afford to lose to at least two separate physical drives ,(Flash Drive, External HDD or CD/DVD discs) 2. Did you know that you can use Google as a calculator? Just type the equation, like 150+25*4/2=, and then hit the Enter key. 3. Did you know that your computer keyboard and mouse can be one of the most germ-infected items in your home/office? Clean them regularly.

How are we doing? Send your feedback or suggestions for future issues to:
doitnews@jjay.cuny.edu

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