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TOP 50 Consulting

TOP 50 Consulting

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550 Pharr Road
Atlanta, Georgia 30305
Phone: (404) 233-1015
Fax: (404) 233-4930
www.northhighland.com

LOCATIONS

Atlanta, GA (HQ)

45 offices throughout North America, Europe and Asia Pacific

PRACTICE AREAS

Customer Experience & Engagement • Execution • Finance
& Accounting • Human Capital • Information Technology •
Operations • Strategy & Advisory

• “Creative, innovative boutique”

• “Local”

• “Experienced”

• “Never heard of them”

UPPERS

• Strong respect for personal life
• Employee-owned

DOWNERS

• Limited visibility in the industry
• No room for entry-levels

THE STATS

Employer Type: Private Company
Managing Ofcer & Chairman: Dan Reardon
2010 Employees: 2,200
2009 Employees: 750
2010 Revenue*: $143 million
2008 Revenue*: $168 million
*Revenue figures are for US only

EMPLOYMENT CONTACT

www.northhighland.com/working-here/

THE BUZZ

what other consultants are saying

Customized for: Han (liuhan@

sas.upenn.edu)

THE SCOOP

Southern comfort

Founded in 1992, Atlanta-based North Highland believes that the best consultants are happy consultants—so much so that the firm is owned and
managed by its employees. Perhaps that’s why each of the firm’s 45 global offices is staffed locally—an approach that minimizes consultants’ travel
time, while still providing clients with easy access to North Highland’s best resource: its 2,200 professionals. The firm offers business solutions to
Fortune 1000 clients, nonprofit groups and government agencies in the United States, Asia, Europe and Australia, working with companies to define
strategies, streamline operations, empower people, integrate suppliers, leverage technology and maximize customer interaction.

North Highland’s “globally local” philosophy extends to its international offices, in the sense that all member firms are expected to adhere to the same
standard of business and industry experience, combined with on-the-ground local market expertise. The firm’s Shanghai office serves multiple cities
across China.

Forget the frequent flyer miles

According to North Highland lore, Dave Peterson woke up one morning, after weeks on the road as a consultant with a Big Five firm, happy to finally
be home. When his two-year-old daughter saw him that morning, she asked her mother, “Does Daddy still live here?” That was 1991. The next year,
Peterson founded North Highland as a new kind of consultancy—one that focused on rewarding good consultants with a more balanced lifestyle that
promised less travel and more time to work on the job at hand.

Peterson envisioned a company that selectively hired the best consultants, staffed projects locally and guaranteed the quality of its work by giving each
employee a stake in the firm’s success via an employee-owned stock ownership plan. Today, Peterson’s vision has taken shape in a firm that has grown
exponentially. As might be expected, North Highland also claims that its clients are happier—a phenomenon the firm attributes to faster completion
of projects by consultants who are focused, experienced and hold a stake in North Highland’s success. Clients turn to North Highland for help with
customer experience and engagement, execution, finance and accounting, human capital, information technology, operations and strategy.

GETTING HIRED

North Highland reserves its recruiting efforts only for experienced candidates “at the top of their game.” New hires typically have significant general
consulting experience in business process and/or technology, and often have specialized knowledge.

Though not exactly resort-like—consultants are expected to work for their money—North Highland sees itself as a destination consulting firm. “Working
at North Highland,” the firm explains, is a hardworking consultant’s “reward for all the talent and hard work that got them here.”

Vault Guide to the Top 50 Management and Strategy Consulting Firms, 2011 Edition

North Highland

Visit Vault at www.vault.com for insider company profiles, expert advice,
career message boards, expert resume reviews, the Vault Job Board and more.

335

Customized for: Han (liuhan@

sas.upenn.edu)

© 2010 Vault.com Inc.

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