Class : MHRDM : SEM : V Sub : Organization Development Institute : JBIMS, Mumbai

Sr. No Presented by 1Mukesh Tharali 2Paromita Sen 3MAKARAND VIJAY KALKAR 4Veena Shere 5Jaswal Sir 6Shivaji Naik 7Arjun Parab 8Major Narendra 9Razi Khatib 10Deepika Sethi 38 Roll No 52 44 21 48

It is ability of an individual to sense what others feel and think from their own point of view. team building etc Definition Sensitivity Training Sensitivity training is about making people understand about themselves and others reasonably. which is done by developing in them social sensitivity and behavioral flexibility Social sensitivity in one word is empathy.Introduction to Sensitivity Training Overview Sensitivity Training = OD Techniques or Interventions for bringing about change Sensitivity Training = Diversity Training = Laboratory training = Encounter Group = T-Group = Methods of changing behavior through unstructured group interaction Other Methods = Survey Feedback. Behavioral flexibility is ability to behave suitably in light of understanding. . Process consultation.

To gain insight into the group process To develop specific behavioral skills. . To create better understanding of others.Objectives of Sensitivity Training ‡ ‡ ‡ ‡ To help people understand themselves better.

Primary & Secondary Dimensions of Diversity Work Background Income Geographic Location Sexual Orientation Race Gender Physical Qualities Parental Status Ethnicity Age Marital Status Military Experience Education Religious Beliefs Loden and Rosener .

Diversity Statement of DHL .

Procedure of Sensitivity Training .

Summary ‡ Successful leaders are self-aware and as such have the ability to control themselves and empathize with others. . ‡ The ability to make others feel comfortable in awkward situations is a true art.

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