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NSN Presentation

NSN Presentation

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Published by Vivek Kumar

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Published by: Vivek Kumar on Oct 03, 2010
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10/14/2010

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Case Study: Nokia Siemens Network

         

Business Drivers NSN Strategy and Goal NSN IT Strategic Objectives IT Fundamental Hardware used in NSN Application Software System Software Man power Procedure Telecom/ networks

‡ Global centers of economic activity shifting ‡ IT industry value chains changing, IT and Telco converging ‡ NSN business focus shifting to solutions and services with changes in geographical presence ‡ Overall, NSN not in growth business ± this calls for a specific strategy ‡ Short term focus especially in cost, cash and profit ± smart growth comes more in focus once the basics are in place

  . network efficiency & industry profitability´ NSN strategy  Competitive operations. Smart growth through differentiated solutions.Goal of NSN ³To be the leader in service experience. Capturing value from existing installed base.

Implement IT three layer model and establish Vendor and Supplier Management. improve employee satisfaction.Ensure. Leverage IT vendor and supplier management. Foster world class team  Implement IT internal capabilities. be responsible for the environment and utilize new technologies. take care of competence and career development plus management and leadership skills. unify and simplify  NSN¶s process and IT Integration Innovate. diversity. challenge and develop  Improve IT competitiveness. . closeness to business also outside Finland and Germany. contribute to NSN new ways of working and business focus shift.

       Enterprise Resource Planning Customer Relation Management Digital Signal Processing IT Master Plan Program IT Infrastructure Consolidation Supplier Consolidation FICUS countries deployed .

Decrease duopoly of Finland and Germany.       Improve IT competitiveness and measurement of value add Drive diversity. closeness to business and low cost. Contribute to NSN new ways of working Contribute to Managed Services and Solutions Capabilities focus shift Leverage IT vendor and supplier management for the benefit of all IT in NSN Respond to environmental responsibility challenges Explore new Information Technologies .

Implement IT three layer model Implement Service Operations processes aligned with SIS agreement Improve Architecture Management Implement IT continuity management Establish Vendor and Supplier Management Service. Product and Portfolio Management Improve competence & career development and management & leadership skills. project and financial transparency established .        Implement Demand.

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The new gateway also delivers up to four times more capacity per footprint compared to legacy platforms. thus requires less floor space. making it easier for operators to plan for equipment deployments .` ` Advanced Telecommunications Computing Architecture(ATCA)-Open Multimedia Gateway cuts power consumption by almost 40 percent. All equipment based on ATCA conforms to standardized rack-size and power supply guidelines.

`HP alpha server system running on HP open VMS OS and HP reliable transaction router (RTR) middleware `Integrated information system along with RFID technology `Disaster recovery in case of system failure .

P20. etc)) .`Heterogeneous `Ex-Siemens IT architecture and ex-Nokia systems/org still mainlines and few global standards implemented `Commitment to implement global process and new IT Platforms (FICUS. IT Masterplan.

` ` ` ` started manufacturing 3G mobile communications infrastructure at its Chennai facility becomes the country¶s first telecom infrastructure vendor to manufacture 3G products locally initially manufacture radio frequency modules and system modules plans to commence production of transport modules and next-generation microwave radios .

          SAP (ERP consolidation) Product Data Management Supply Chain Management for demand forecasting ShareNet / Document Management NSN Phonebook Intangible Product Supply Excellence Interactive Photo Manager Procurement / MyOrder Intranet. Webshop Project . Web Content Mgt.

no maintenance costs. new/termination/moving phones independent of operator. and significant OPEX savings over time. no fixed fees. IP Conference Phones  Target  Implementing broken/new phones with IP phones creates immediate CAPEX savings. lower unit prices . .  First step for µSoft¶ replacement of 33000 NSN µCS fixed¶ phones with IP µdesk/meeting¶ phone  Benefits:  Lower minutes costs.

Feature candidates: automated provisioning with Device Management. Mobile VOIP  Target : o Phase 1 Beta. but no support available as of now.  Pilot and ensure working Nokia mobile VoIP client in NSN environment. WLAN/3G voice continuity.  Identify and implement technical changes  Provide input for further (WLAN) infrastructure investment o Phase 2 Production  Production phase with Service Desk support. .  Provide user instruction.

 Roaming cost avoided .  Removing mobile calls in the office (and at home) from cellular to own VoIP.Benefits:  40%-70% of mobile calls are made in office. Additional ~20% are made at home currently.

2.` Nokia Siemens Network provides a range of cable-related items for telecom and power networks. Malaysia and Sweden. India. 3. They have employed the following: AXE telephone exchange Base Transceiver Station Network Switching Subsystem . fibre optic and mobile technologies. Manufacturing is carried out in China. ` A significant part of the sales is attributable to inter-segment sales. ` 1. NSN is engaged in the passive fibre access network field including integration of copper.

Integration 3. Data Migration 2. Network Design 6. Integration Design 4. NSN customized service offerings include: 1. irrespective of the vendor. The service offering provides solutions for access and core networks. as well as in-building solutions. Software Deployment Preparation . subcontractors and central resources to perform the task of making changes in live networks. Site Acquisition 7. Multi-Vendor Verification 5.NSN¶s network roll-out services employ a mix of in-house capabilities.

communication and leadership culture Employee expectations are not met High attrition may lead to performance challenges Desire en state: One global NSN people culture in place Clear division between inhouse core competencies and external service providers NSN IT is an attractive place for world class IT performers in its strategic scope Support business in change of locations Agility of resource management due to business needs .Current state: Values and major people processes are defined Differences in working.

culture and leadership development continues ‡ Diversity program ‡ Three layer model in place ‡ Trusted cooperation with business and local HR to implement location changes ‡ BHR gains further experience of specific local settings in emerging countries .2008: Teams supported by integrated global people processes. recruitment) and the understanding for local settings 2009: More enhanced Human Resources processes deployed ‡ Competence development and renewal in place with key areas identified and prioritized ‡ Learning Solutions in place ‡ Career paths defined and visible to employees ‡ NSN (IT) identity. define internal v/s external roles ‡ Align line management skills with NSN way of leadership ‡ Strategic competences and relation to IT capabilities defined ‡ Start to create learning paths for key roles ‡ Involve everybody in the development of the company culture ‡ Create inspiring global virtual teams with right competences ‡ Business Human Resources (BHR) starts to set-up people processes and tools according to changing business needs (e. competencies and culture ‡ Company and IT mode of operation understanding for all ‡ Review roles.g.

2010 & 2011: Continuous improvement of global people practices impacting IT and business performance ‡One global NSN people culture in place ‡NSN IT is an attractive place for world class IT performers in its strategic scope ‡BHR experienced in effected workforce changes and local behaviors in emerging countries .

Analysis of unchanged and unneeded home share content. Remove of wrong used Home share function. .Software related activities: 1. Home Share related activities: 1. 3. 2. Support and deploy mass removal of not supported applications. 2. Cleanup of obsolete user shares. Develop End User Tool to start un-installations of software based on user decision.

nsn-intra.g. for following reasons: ‡ Employees who are currently in customer premises have difficulties in connecting to NSN VPN ‡ Some employees are unable to get secure id ‡ Employees who have trouble in carrying NSN laptops into customer premises (due to customer enforced security requirements) ‡ Temporary office laptop not available /holidays/ laptop failure/ laptop loss etc ‡ Go-live depending on the Security approval.net Now there is a need to implement Internet OWA as a NSN standard service e. .y y Outlook Web Access (OWA) has been so far implemented for NSN employees from within Intranet (including VPN users) https://webmail.

y Create policies how to use data inside the company. where to store y Study possible long term storage solutions (preferred cloud based) y Create and pilot long term storage solution .

` ‡ ‡ Background: Support from Microsoft for Windows XP service pack 2 came to an end at 13th July 10 NSN has sill proximately half of the clients with Windows XP SP2 (most of the IMO systems) Scope: Deep analysis of possible application compatibilities issues Extended pilot for upgrade process to reduce the end user time Remote upgrade of the existing IMO clients to Windows XP SP 3 Risks: Network bandwidth problems Not enough local disk space System crash during installation of SP3 Incompatibility of certain non standard (old) application ` ‡ ‡ ‡ ` ‡ ‡ ‡ ‡ .

some still in pipeline Differences in working.Current state: Values and major people processes are defined. communication and leadership culture Employee expectations are not met High attrition may lead to performance challenges Desire en state: One global NSN people culture in place Clear division between inhouse core competencies and external service providers NSN IT is an attractive place for world class IT performers in its strategic scope Support business in change of locations Agility of resource management due to business needs .

g.2008: Teams supported i tegrated global people processes. competencies and culture ‡ Company and I mode of operation nder tanding for all ‡ Review roles. culture and leadership development continues ‡ Diversity program ‡ Three layer model in place ‡ Trusted cooperation with business and local HR to implement location changes ‡ HR gains further experience of specific local settings in emerging countries . define internal vs external roles way of leadership ‡ Align line management skills wit ‡ Strategi ompetences and relation to I capabilities defined ‡ Start to create learning paths for key roles ‡ Involve everybody in the development of the company culture ‡ Create inspiring global virtual teams with right competences ‡ HR starts to set-up people processes and tools according to changing business needs (e. recruitment) and the understanding for local settings 2009: More enhanced HR processes deployed ‡ Competence development and renewal in place with key areas identified and prioritized ‡ Learning Solutions in place ‡ Career paths defined and visible to employees ‡ NSN (I ) identity.

2010 & 2011: Continuous improvement of global people practices impacting IT and business performance ‡One global NSN people culture in place ‡NSN IT is an attractive place for world class IT performers in its strategic scope ‡BHR experienced in effected workforce changes and local behaviors in emerging countries .

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