From Wikipedia, the free encyclopedia



Public NYSE: ACN ISIN: BMG1150G1116


1989 (as Andersen Consulting)



Area served


Key people

William D. Green
(Chairman) & (CEO)


Management consulting Technology services Outsourcing


▼ US$ 23.170 billion (2009)[1] ▼ US$ 2.643 billion (2009)[1] ▼ US$ 1.589 billion (2009)[1] ▲ US$ 12.255 billion (2009)[1] ▲ US$ 2.886 billion (2009)[1]

Operating income

Net income

Total assets

Total equity


177,000 (2009)


Accenture plc (NYSE: ACN, ISIN: BMG1150G1116) is a global management consulting, technology consulting and technology outsourcingcompany. It was previously incorporated in Bermuda but since 1 September 2009 has been incorporated in Ireland.[2] It is said to be the largest consulting firm in the world.[3] Accenture is a Fortune Global 500 company[4] with more than 186,000 people in 52 countries. For the fiscal year ended 31 August 2008, the company generated net revenues of US$23.39 billion. Accenture's clients include 96 of the Fortune Global 100 and more than three quarters of the Fortune Global 500.[5]

• o o o o o

1 History 1.1 Formation and early years 1.2 Splitting from Arthur Andersen 1.3 Emergence of Accenture 1.4 IPO 1.5 Place of Incorporation Change

 • • • • • •
2 Subsidiaries 3 Visual identity 4 Competitors 5 See also 6 References 7 External links

1.5.1 Former Bermuda incorporation

[edit]History [edit]Formation

and early years

Accenture originated as the business and technology consulting division of accounting firm Arthur Andersen. The division's origins are in a 1953 feasibility study for General Electric. GE asked Arthur Andersen to automate payroll processing and manufacturing at GE's Appliance Park facility near Louisville, Kentucky. Arthur Andersen recommended installation of a UNIVAC

as a result of a conclusion of the International Chamber of Commerce. Arthur Andersen CEO Jim Wadia suddenly resigned. resulting in the entity being renamed Accenture. Now considered to be the father of computer consulting.3 billion with over 85. In August 2000. Andersen Consulting put the 15% transfer payment for that year and future years into escrow and issued a claim for breach of contract. that division split from Arthur Andersen and began using the name Andersen Consulting. Andersen Consulting was upset that it was paying Arthur Andersen up to 15% of its profits each year (a condition of the 1989 split was that the more profitable unit . each in a contractual agreement with Andersen Worldwide Société Coopérative (AWSC).2 billion) to Arthur Andersen. while at the same time Arthur Andersen was competing with Andersen Consulting through its own newly established business consulting service line called Arthur Andersen Business Consulting. hence his quick resignation once the decision was announced.000 employees in 47 countries. It turned out that the Arthur Andersen board passed a resolution saying he had to resign if he didn't get at least an incremental $4 billion (either through negotiation or via the arbitrator decision) for the consulting practice to split off. Industry analysts and business school professors alike viewed the event as a complete victory for Andersen Consulting. Perhaps most telling about who had "won" the decision was that four hours after the arbitrator made his ruling. As part of the arbitration settlement. [7] Jim Wadia would provide insight on his resignation years later at a Harvard Business school case activity about the split. By 2000.I computer and printer. This dispute came to a head in 1998 when Andersen Consulting claimed breach of contract against AWSC and Arthur Andersen. Andersen Consulting had achieved net revenues exceeding US$9. which resulted in the first commercially owned computer installation in the United States in 1954.000 employees worldwide in 2001.5 billion and had more than 75. Glickauf headed Arthur Andersen's Administrative Services division for 12 years. Andersen Consulting broke all contractual ties with AWSC and Arthur Andersen. .[6] whereas Arthur Andersen had revenues of US$9. Andersen Consulting paid over the sum held in escrow (then $1. and was required to change its name. [edit]Splitting from Arthur Andersen In 1989. Through the 1990s there was increasing tension between Andersen Consulting and Arthur Andersen.AA or AC . a Swiss administrative entity. Both Arthur Andersen and Andersen Consulting consisted of groups of locallyowned independent partnerships and other entities around the world. Joe Glickauf was Arthur Andersen's project leader responsible for the payroll processing automation project.paid the other this sum).

AABC (Arthur Andersen Business Consulting) which began to compete directly with Andersen Consulting in the marketplace. Accenture stock closed the day at $15. 2001. Hitachi Consulting and KPMG Consulting.7 billion. which later changed its name to BearingPoint. the name "Accenture" was submitted by Kim Petersen. Accenture felt that the name should represent its will to be a global consulting leader and high performer. most notably.25. Although a marketing consultancy was tasked with finding a new name for the company. Andersen Consulting's change of name proved to be fortunate as it avoided the taint when Arthur Andersen was effectively dissolved as a result of its role in the Enron scandal. Accenture offered initial public offering (IPO) at the price of $14. Many of the AABC firms were bought out by other consulting companies in 2002. as a result of an internal competition. On July 19. Goldman Sachs and Morgan Stanley served as its lead underwriters. Norway office. [edit]Emergence of Accenture On January 1. 2001 Andersen Consulting adopted its current name.50 per share in New York Stock Exchange (NYSE). and executives on the Andersen Consulting side maintained breach of contract when Arthur Andersen created a second consulting group.17.Accounts vary on why the split occurred — executives on both sides of the split cite greed and arrogance on the part of the other side. a Danish employee from the company's Oslo. Accenture raised nearly $1.[8] [edit]Place of Incorporation Change . [edit]IPO Accenture's banner hanging onNew York Stock Exchange (NYSE) building for its initial public offering on 19 July 2001. with the day's high at $15. "Accenture". and also intended that the name should not be offensive in any country in which Accenture operates. On the first day of the IPO. The word "Accenture" is supposedly derived from "Accent on the future".

Accenture was operating as a series of related partnerships and corporations under the control of its partners through the mechanism of contracts with a Swiss coordinating entity. 2009 that its Board of Directors unanimously approved changing the company’s place of incorporation to Ireland from Bermuda and would become Accenture plc.Accenture announced on May 26. taxes. unlike Accenture.[11][dead link] The GAO itself did not characterize Accenture as having been a U. the beginning of the company's 2010 fiscal year. generally because they viewed Accenture as having been a U. the United States and other countries where Accenture does business  Ireland's stable political and economic environment with the financial and legal infrastructure to meet Accenture's needs The change was approved and became effective on September 1. . critics[who?] have panned Accenture's incorporation in Bermuda. The company cited several reasons for the change:   Ireland's sophisticated. legal and regulatory environment Ireland's long history of international investment and long-established commercial relationships." [edit]Subsidiaries  Coritel BPM [1] is the Spanish subsidiary of Accenture for software development and outsourcing. two of its largest offices worldwide. were incorporated in the United States before they re- incorporated in a tax haven country.S. thereby lowering their U. [10] The other three.[9]. the Congressional General Accounting Office (GAO) identified Accenture as one of four publicly-traded federal contractors that were incorporated in a tax haven country. it stated that "prior to incorporating in Bermuda. much of the administration actually occurs in New York City and Chicago.S. trade agreements and tax treaties with European Union member states. Still.S.S. taxes. well-developed corporate.500 workers. It was founded in 1984 and currently has 6. [edit]Former Bermuda incorporation In October 2002.-based company. While Ireland is the company's headquarters for tax and legal purposes.-based company trying to avoid U. 2009.

providing specialized solutions to airlines. which replaced the previous slogan "Innovation.   Navitaire [2] is a subsidiary of Accenture.". The character is similar to anaccent mark in music. the Department of Homeland Security. Delivered. the Department of Justice (DOJ)[3].  Accenture Defense Group is a subsidiary of Accenture. It provides IT consulting services and solutions for the Microsoft software platform. Delivered. Clients are multinational governments. providing technology solutions to the client.[4] [5]  Accenture Technology Solutions is a subsidiary of Accenture." in 2004. and other agencies that focus on national defense and law enforcement.  Accenture SAP Solutions is a subsidiary of Accenture. providing SAP computer software to clients. The right-pointing carat character over the t is intended to indicate the company's orientation to the future. The Philippines and Romania . but is now well over 80% owned by Accenture. Accenture National Security Services is a subsidiary of Accenture that provides services directly to United States government in the national-security space. corporations. Until December 2009. The corporate descriptor for Accenture is "High performance. [edit]Visual identity The typeface used in the Accenture wordmark is Rotis Semi-sans. Avanade began as a joint venture between Microsoft and Accenture. Accenture Delivery Centers in the Philippines and Accenture Bucharest Delivery Center. The solutions work is mainly offshored to low-wage developing countries like India. Its customers include the Department of Defense. It has taken Coritel BPM SAP resources and turned it into a new unit called: ASAPS. be a Tiger" and the ancillary statement "We know what . This Accenture subsidiary was specifically incorporated as a US subsidiary to meet a congressional mandate that defense contractors be based in the US. and also include transnational organisations such as the European Space Agency. information technology software systems and business process improvement strategies. providing document management services. government suppliers of "WarFighter" goods and services. whose advertising used the service mark "Go on. Tiger Woods had been a celebrity spokesperson for the company.Accenture India Delivery Centre.

31. service-offering expertise and technology capabilities." The company terminated Woods' six-year sponsorship deal on 13th December 2009 and removed references to Woods from its website. [edit]See   also WGC-Accenture Match Play Championship Top 50 Business Intellectuals Company Description Accenture is a global management consulting. Tata Consultancy Services.58 billion for the fiscal year ended Aug. technology services and outsourcing company. Improve operational performance. technology and outsourcing to help clients perform at the highest levels so they can create sustainable value for their customers and shareholders. the company generated net revenues of US$21. .it takes to be a Tiger.[12][13] [edit]Competitors Accenture's competitors in most of its business arenas are Computer Sciences Corporation. of our top 100 clients in fiscal year 2008. We have extensive relationships with the world's leading companies and governments and work with organizations of all sizes—including 96 of the Fortune Global 100 and more than three quarters of the Fortune Global 500. Using our industry knowledge. we identify new business and technology trends and develop solutions to help clients around the world: • • • • Enter new markets. Our commitment to client satisfaction strengthens and extends our relationships. comprehensive capabilities across all industries and business functions. Infosys. Deliver their products and services more effectively and efficiently. 2009. Deloitte. For example. With approximately 177.000 people serving clients in more than 120 countries. Increase revenues in existing markets. 99 have been clients for at least five years and 87 have been clients for at least 10 years. Our "high performance business" strategy builds on our expertise in consulting. Accenture collaborates with clients to help them become high-performance businesses and governments. Neoris and primarily IBM. and extensive research on the world’s most successful companies. Combining unparalleled experience. based on revenue. Wipro.

Broad and evolving service offerings. capabilities. acting ethically. With approximately 177. we help move clients forward in every part of their businesses. guiding how we behave and make decisions: • Stewardship: Building a heritage for future generations. • Best People: Attracting and developing the best talent for our business. • Integrity: Inspiring trust by taking responsibility. skills and technologies to help clients improve their performance. developing people everywhere we are. acting with an owner mentality. creating long-term. By enhancing our consulting and outsourcing expertise with alliances and other capabilities. • Respect for the Individual: Valuing diversity. and encouraging honest and open debate. Proven and experienced management team. • One Global Network: Mobilizing the power of teaming to deliver consistently exceptional service to our clients anywhere in the world. Our Core Values have shaped the culture and defined the character of our company. Our leaders in India have always focused on their ability to lead change and to develop . • Client Value Creation: Improving our clients' business performance. on which we spend approximately $300 million annually. including our research and development Commitment to the long-term development of our employees. and meeting our commitments to all internal and external stakeholders. Accenture can mobilize the right people. Expertise in business transformation outsourcing. and treating people as we would like to be treated ourselves. To Top Executive Leadership: India Accenture believes in the association between leadership and organization success.Among the many strengths that distinguish Accenture in the marketplace are our: • • • • • • Extensive industry expertise. from strategic planning to day-to-day operations. deep industry and business process expertise. broad global resources and a proven track record. History of technology innovation and implementation. win-win relationships and focusing on execution excellence. stretching our people and developing a "can do" attitude. ensuring an interesting and inclusive environment.000 people in 52 countries.

Menon Rekha M. Chairman & Geography Managing Director—Harsh Manglik Harsh Manglik is the Chairman & Geography Managing Director for Accenture in India. Global Links Global Home High Performa Business Lead-Delivery Centers for Technology—Nachiket Sukhtankar Nachiket Sukhtankar is the Lead-Delivery Centers for Technology in India. they help define the leadership journey and the visionary goal. Our senior executives sets direction. Request for Se Alerts & News Send Site Fee Lead. Contact Us Send Us an EMore Contact Information How may we help Your Content Executive Director. Management Consulting. Accenture Delivery Centers in India . Management Consulting—Sanjay Jain Sanjay Jain is the Lead. As agents of change. They help envision success and lead change personally. Geographic Services—Rekha M. eet Accenture's India Executive Leadership team. Geographic Services for Accenture in India. and also help measure progress against achieving the vision throughout the change process.leaders among their reports.Menon is the Executive Director. for Accenture in India. Meet Accenture's India Executive Leadership team. align constituencies and motivate individuals within the organization. We have some inspiring and interesting people leading the Accenture team in India.

• In 2009. 49 in 2008 on Financial Times’ BrandZ Top 100 Most Powerful Brands. Chenn systems integration. Accenture was ranked No.India has emerged as one of the largest players in the information technology and busines outsourcing industries. which ranks billion-dollar-size organizations on the basis of their innovative use of IT. Accenture has appeared on this ranking since its inception in 2006. 43. This list ranks the world's brands by how valuable they will be in the future. Accenture now provides services to global clients through delivery centers in Mumbai. Centers in India allow us to extend our global reach. Hyderabad.5MB] PDF Help • Accenture recognized among Women’s Business Enterprise National Council (WBENC)’s2008 Top Corporations for Women’s Business Enterprises • Accenture was included in Fortune's FORTUNE 40: Best Stocks to Retire On. Our Accentur quality services that enhance their business performance. • In 2009. Bangalore. with access to a large pool of talented professionals. up from No. 52 in 2008) in the annualInformationWeek 500. The delivery centers are helping more than1. 47 in 2008 —our highest position since appearing on the list in 2002. Accenture was named on the BrandFinance® Global 500 [PDF. Watch this video to find out more about the Accenture Delivery Centers in India. 44 (up from No. Pune and the Delhi area. technology and business process outsourcing. • In 2009. Accenture has been honored for its achievements as a global business leader and for its responsibility as a public company. Accenture ranked No. up from No. in the Bargain Growth category for the fifth year in a row (2005-09) • Accenture was identified as a top 20 highest performing tech company in the 2008BusinessWeek's Info Tech 100 for the third year in a row (2006-08) . 45. 2008 and 2007. 1.200 clients achieve high performance in areas su Recognition of Accenture as a Global Leader From Wall Street to the FTSE to the Nikkei. Accenture was included in the Forbes Platinum 400: America's Best Big Companies • In 2009. providing clients with competitively pr Active in India since 1987. Learn more about the recent recognition we've received: • BusinessWeek's Top 100 Best Global Brands ranked Accenture No.

the Barron's 500 ranked Accenture No. Read about some of the programs and initiatives that distinguish Accenture. up from No. bisexual and transgender (LGBT) employees in America’s workplaces. 97 in 2009. an annual snapshot of the world's largest companies. the "definitive listing of the largest IT solution providers. Learn more about the recent recognition we've received: • For the second year in a row. See the full supplement. identifying those most successful at boosting their sales (revenues) and cash flow. 84. Accenture was also recognized for having the "Best Internal Corporate Event” for its International Women’s Day celebration. gay. Accenture was again listed on the VAR 500. 2007 and 2008 • In 2009. which measure the financial performance of companies • The Financial Times FT 500. IT consultants and services companies in North America. which included live events for employees and clients as well as an online celebration for . ranking No. In 2008. 34 in its annual list of the 500 largest (by sales) publicly traded companies in the United States and Canada. • Richard Clark. managing director-Investor Relations. with inclusion in the Software and Services category in 2008 • The Wall Street Journal included Accenture on its 2008. as measured by gross worldwide revenue" • Ranking the world's largest public companies. Accenture has consistently been in the top quartile of the Forbes Global 2000.• In 2009. has included Accenture for five years (2005-09) • The Fortune Global 500. • Accenture UK ranked in The Times of London’s and Aurora’s Top 50 Companies Where Women Want to Work for the past four consecutive years (2006-09). The recognition Accenture receives reinforces the value we place on our people and their personal and professional growth. was selected as the 2009 Trailblazer Award winner by Out & Equal Advocates. Accenture was named Fortunemagazine’s 2010 Best Companies to Work For. a ranking of the top 500 corporations worldwide as measured by revenue. system integrators. included Accenture for four consecutive years (2006-09) To Top Recognition for Being a Great Employer Accenture employees aren't the only people recognizing Accenture as a terrific place to build a career. The Out & Equal Workplace Awards honor individuals and organizations that are leaders in advancing equality for lesbian. Accenture also appeared among Barron’s 500 in 2006. 2007 and 2006 Shareholder Scorecards.

The CEI is intended to help corporate diversity leaders stay at the forefront of gay. • Accenture ranked No. Work For 2009. DiversityInc is a leading resource for professionals on diversity and benchmarking practices. Human Resources magazine Reported that in a survey of 24. Accenture was voted as an employer with the best corporate social responsibility policies. • Accenture in India won the Golden Peacock National Training Award for 2009. 8 on Consulting Magazine’s Best Firms to Multi-Service and No. • The Times has highlighted Accenture as a top 10 graduate employer for six consecutive years (2004-09) • In 2009. bisexual and transgender workplace equality. • Accenture ranked No. Read more aboutDiversityInc’s recognition of Accenture." Accenture was also named on two of DiversityInc’s Top 10 specialty lists: Recruitment & Retention and Global Diversity. • Working Mother magazine included Accenture in its 100 Best Companies for Working Mothers for the past seven consecutive years (2003-09).Accenture's employees around the world. Read about some of Accenture’s accomplishments that Working Mother highlighted. on the Human Rights Campaign's Corporate Equality Index (CEI) for the third year in a row. • In 2009. 11 on Business Week's "Best Places to Launch a Career" and has been included for the past four consecutive years (2006-2009). • In 2009. 6 in the Career Development categories. a perfect score. Fortune's Most Admired Companies also recognized Accenture in the Infotech Services category (2007-09).500 graduates. • • Working Mother’s Best Companies for Multicultural Womenincluded Accenture on its 2009 list Accenture ranked No. 1 in the • Accenture ranked No. up from No. 23 in 2009. onDiversityInc's "Top 50 Companies for Diversity. instituted by the Institute of Directors. lesbian. Accenture received 100 out of 100. Accenture was named among Fortune's Top 50 World's Most Admired Companies. No. Read more about Accenture’s recognition in Consulting Magazine. The award encourages total quality in training to recognize organizations judged to have made the most significant achievement in such endeavors. Accenture is also included onBusiness Week's "50 Best Internships" list for the second year in a row (2007-2008). 12 on the The Times of London’s Best Big Companies 2009 list . 38 last year.

retention and accountability. both for diversity representation. Ireland. 18 among large EU companies in Financial Times' Best Workplaces in Europe/UK.• The National Business Group on Health in the United States recognized Accenture among its "2009 Best Employers for Healthy Lifestyles" for promoting a healthy workplace and helping employees and their families make better lifestyle choices about their own health and well-being • In 2009. In 2008. 18 among the Best Employers in India by Hewitt and Outlook Business magazine in 2009 • In 2009. The list highlights the hiring targets for companies in the United States. 4 on its 50 Out Front list honoring the best companies for diverse managers. Finland. as well as programs that benefit female and diverse employees • Black Collegian magazine ranked Accenture in the top 25 on its Top 100 Employers list for the past three years (2007-09). Accenture was recognized for its FutureLeave program. • DiversityMBA ranked Accenture No. 11 among the Best Workplaces in Portugal by the Great Place to Work Institute in 2009 • Accenture has been recognized as one of the Top 50 Best Workplaces in Ireland by the Great Place to Work Institute for the third year (2007-2009). Accenture ( included Accenture as one of the 50 Best Places to Work in its first annual . Sweden) ranked No. Ireland and Sweden) ranked No. Accenture also received an “Outstanding Achievement” award in the area of Collaboration. 1 among the Best Workplaces in Sweden by the Great Place to Work Institute in 2009 • Accenture ranked No. Accenture received the Silver Cradle Award. Accenture (Finland. 12 in its 2008 list of the 20 Best Companies for Leaders Glassdoor. • Yahoo! HotJobs and Experience included Accenture in its 2009 Best Places to Work for Recent College Grads list • Accenture is one of four winners of The Conference Board Work Life Leadership Council’s 2009 Moving into the Future Award for Human Capital and Diversity Redesign: Enabling Collaboration. and in 2007 Accenture in Ireland was included on the Best European Workplaces list. • • Chief Executive ranked Accenture No. 8 among Best Workplaces in Europe. presented annually to Chicago-area companies that provide exceptional adoption benefits to their employees • The Electronic Recruiting Exchange (ERE) awarded Accenture with its 2009 Recruiting Excellence Awards for the Best Employee Referral Program • Accenture ranked No. • Accenture ranked No.

• Accenture’s Camille Mirshokrai has been named among Leadership Excellence’s “Top 100+ People in Leadership Development" • Leadership Excellence ranked Accenture No. Targetjobs' National Graduate Recruitment Awards named Accenture the "Most Popular Graduate Recruiter" in the Consulting category • Accenture won a 2008 Stevie International Business Award in the Best Human Resources Department/Organization category for its Capability Development organization. The publication has served the career and self-development interests of African-American collegians since 1970 and the ranking is based on minority-student response. Accenture Belgium ranked No. up from No. 6 on the Top 10 Best Workplaces in Belgium 2008 determined by the Great Place to Work Institute Belgium in collaboration with business school Vlerick Leuven Gent Management School • Accenture ranked in the top 50 of Black Collegian magazine's Top 100 Diversity Employers for the fourth year in a row (2005-08). 1 among large organizations in 2008 .com's Ideal Undergraduate Employers included Accenture for the third year in a row (2007-09) • Accenture has been a top 20 gay-friendly corporate employer in the United Kingdom for the past three years (2006-08) according to Stonewall's Workplace Equality Index • Great Place to Work Institute Finland ranked Accenture No. Accenture was also a finalist for the following two Australian HR Awards: the 2discover Award for the Best Graduate Intake Program and the HR Partners Award for the Best HR's Top 100 MBA Employers for the past four years (2006- • BusinessWeek. • 09) Accenture ranked among Fortune. • • • Accenture was named to Goldsea's list of "100 Great Employers for Asian Americans" in 2008 Accenture was included in Latina Style's "LS 50: Top Companies for Latinas" for 2008 Accenture's Chloe Barzey-Donaldson was named one of Diversity MBA Magazine's "Top 100 Under 50" in 2008.Employees’ Choice Awards • Accenture won the Employer of Choice award in the Australian HR Awards. 8 on the 2007-2008 list • In 2008. 3 among Large Consulting Groups on the 2008 - 2009 “Top Leadership Development Programs” list. the inaugural year of the magazine • In 2008. the business community and the general public. The Stevies aim to raise profiles of exemplary companies and individuals among the press.

Black Book of Outsourcing ranked Accenture No. our corporate citizenship efforts target achieving outcomes that make a real impact. Accenture female employees have been named as high-flyers inManagement Today's list of 35 Women Under 35 (2005-09) • Accenture's Jill Smart. was included on Human Resource Executive's Honor Roll in 2007 • In 2007. In 2009. won the French Excellencia Award in the Service Provider category in 2005.S. policies and reputation of the 500 largest U. [PDF. Accenture ranked as one of the top 12 companies among the Global 500 in the inaugural year of its “carbon performance score.10 in Hewitt's bi-annual Best Employers in China study in 2007 Florence Dubois. Accenture received a score of 76 out of 100 in the Carbon Disclosure Project’s 2009 Global 500 Report. 2 in its 2009 Top Green 50 Sourcing Vendors list. for the second time in three years. Newsweek named Accenture one of the “Greenest Companies in America” in its inaugural 2009 Green Rankings. From Accenture Skills to Succeed to our environmental stewardship. corporations. .• For five consecutive years. 5 in Apertura's Best Places to Work in Argentina in 2007 Accenture Shanghai ranked No. chief human resources officer. the Annual Diversity Initiative Achievement Award winner • • • Accenture ranked No. this is the top French award for women engineers in the field of new technologies To Top Recognition for Being a Good Corporate Citizen Corporate citizenship is a fundamental part of Accenture’s character and the way we run our business. Accenture has been formally recognized for its commitment to the environment and community: Awards & Ratings Accenture was selected as one of the Silicon Valley/San Jose Business Journal’s top 50 Corporate Philanthropists in Silicon Valley in 2009.” which measures corporations’ actual performance in responding to and reducing their contribution to climate change. which evaluates the environmental performance. the National Association of Minority and Women-Owned Law Firms (NAMWOLF) named Accenture. senior manager in Accenture Sophia Antipolis.

Recognition of Accenture's Experience .S. San Antonio. Leadership in Energy and Environmental Design (LEED) certification: Achieved by Accenture's U. covering 53 Accenture locations around the world.381KB] CRO’s 100 Best Corporate Citizens for 2009 [PDF. Phoenix and San Jose and Accenture’s Yokohama office in Japan in 2009. Certifications Global ISO 14001 [PDF. Global Reporting Initiative (GRI) A+: Achieved for Accenture Spain’s Corporate Citizenship Report in 2009. 172KB]: Awarded by Corporate Responsibility Officer (CRO). Read about corporate citizenship at Accenture. Green Star 6 (Green Building Council of Australia's highest possible rating): Received by Accenture's Sydney office in Australia in 2009. Accenture was named one of Ethisphere's "World's Most Ethical Companies" in the Business Services category (2008-2009) FTSE4Good Index: Member since 2005 Business in the Community Corporate Responsibility Index: Recognized Accenture in the UK with a platinum rating [PDF. 516KB] Environment Management System: Received in 2009. and awarded a Big Tick for Accenture’s UK climate change program in 2009 Institute of Travel & Meetings: Awarded Accenture’s travel reduction program in the UK with Icarus bronze level accreditation in 2009. 84KB] in 2008 and 2009. offices in San Francisco. Dow Jones Sustainability North America Index: Included since 2005.

named among Top Ethics and Compliance Officers on Ethisphere’s Attorneys Who Matter. for "Most Strategic" as part ofOutsourcing Journal's Outsourcing Excellence Awards • John Kaltenmark. director of Accenture Technology Consulting. These honors are further evidence of our ability to deliver innovative solutions that help our clients become high-performing businesses. Accenture ranked No. Accenture was ranked in the top 30 of Washington Technology's Top 100 Federal Prime Contractors (2005-08) • In 2008. managing director of North American Retail made the list and in 2006. Peter Cheese. with Microsoft. Accenture received the award. was honored in 2008. Read more. Brandon Hall’s Excellence in Learning Awards awarded Accenture a Gold Medal for the “Best Use of Games for Learning” for the Enterprise Core Senior Manager Program • In 2008. Accenture was named to CIO Magazine's "CIO 100" in the category of "Operational Excellence" and was also a recipient of a Plus-One award. managing director of Human Performance.Accenture is often recognized for its experience. Accenture's Nellie Borrero won The Stevie Women in Business Award for the Best Latin American Entrepreneur or Executive • Accenture won Best Integrated Campaign (over $200. Associate General Counsel. given for demonstrating outstanding accomplishment towards a specific business goal • In 2008. Compliance & Regulatory Matters. was named one of Consulting Magazine’s Top 25 Consultants in 2009. in 2007. in B-to-B’s Best 2008 • In 2008. Janet Hoffman. • Accenture recognized on Institutional Investor’s America’s Best Investor Relations list for 2009 in the Computer Services & IT Consulting category.000) and Best Online Campaign in the Creative category of B-to-B’s Best 2008 • Accenture’s Teresa Poggenpohl was honored as a Top Marketer. Learn more about the recent recognition we've received: • In 2009. CTO Don Rippert and managing director of Automotive Richard Spitzer were included • For the past four years. for the second year in a row. Accenture received the Best Practice Award from Corporate University Xchange for “Innovative Corporate-University Partnership to Address Business Challenges" • In 2008. • In 2009. 2 on the International Association for Contract and Commercial Management’s list of 'Most Admired Global Companies' in Contract Management • In 2008. Accenture was awarded first place in the 4G Service Creation & Development category . Accenture has been recognized as “best in its sector” since 2003. Accenture’s Chad Fentress.

architectural expertise. As a result. How Our Network of Alliances Benefit Clients Working closely with more than 150 technology market leaders complements and extends Accenture’s solutions and capabilities. Our alignment with market leaders and emerging players enables us to deliver a more complete solution to our clients. reduced total cost of ownership. sizing and configuration assistance. Our network of alliance relationships strengthens our ability to help clients achieve: sustainable IT cost reduction. executives are searching for trusted and objective advisors with the knowledge and experience to help them navigate the sea of available technology. The proliferation of products. Our clients benefit from that knowledge. Privileged access to development software. as well as: • • • Enhanced vendor relationships with dedicated support resources. PDF Help 2009 Letter from Our Chairman & CEO . In addition. organizations can streamline and expedite decision making and procurement processes. services and vendors creates a constant challenge for organizations wishing to optimize existing assets and accommodate new technologies. and accelerated vendor identification and evaluation cycle time. Accenture relies upon our network of alliances to augment our knowledge of the technology providers and products available globally. Through Accenture.Accenture Alliances Alliances Extend Accenture Capabilities to Deliver the Best Solutions to Fit Client Needs Accenture has developed a powerful network of alliances with a core objective of helping our clients become high-performance businesses while getting the most value out of technology investments. Read more about our Technology Infrastructure Provisioning Services[PDF. 419KB]. Accenture clients that leverage our network of alliances are able to reduce the risk and costs associated with the technology procurement process as well as the total cost of technology ownership. demonstration hardware. Expedited vendor escalation processes. reduced delivery risk.

and introduces our board of directors and board committees. and positioned itself for the future. Through the dedication and hard work of Accenture people around the world. This section of our website provides an introduction to our approach to corporate governance. Board of Directors The board of directors provides governance and oversight regarding the strategy. Governance Principles Accenture's Corporate Governance Guidelines describe the functions. Board Committee Composition View the committees on which each member of Accenture's board of directors serves. Corporate Governance Strong corporate governance is critical to the long-term creation of stakeholder value at Accenture. composition and performance of the board of directors. we delivered high performance to our clients and our shareholders. The Accenture Code of Business Ethics Our Code of Business Ethics. operations and management of Accenture. emphasizes critical areas particular to our . With the talent and dedication of our people. 008 Letter from Our Chairman & CEO The Accenture 2008 Letter from Our Chairman & CEO provides information regarding Accenture’s strong performance in fiscal 2008. including its committees and operations.The Accenture 2009 Letter from Our Chairman & CEO illustrates how Accenture managed its business during the most challenging global economic environment it has ever faced. delivered to both its clients and shareholders. Accenture responded to the challenges of the global economy by relentlessly focusing on our clients and operating Accenture with discipline. available in 16 languages. the company navigated the challenging environment. including access to our key guiding principles and documents. The company took steps to position itself in important ways for the future by enhancing its core business and investing in new and emerging growth areas. Board Committees Accenture's board of directors has four standing committees.

Accenture has been governed by its core values. professional conduct.organization and business model while highlighting aspects of conduct that are imperative for all employees. "Through the years these simple. Accenture Stewardship Fulfilling our obligation of building a better. . stronger and more durable company for future generations. set forth the standards and practices that Accenture suppliers are required to uphold. set forth the requirements that must be complied with whenever work for a US federal government client is performed. Shareholder Principles Accenture's board of directors believes it is essential that shareholders of the company are treated fairly and have appropriate access to the company and recourse against the company. developing our people and helping improve communities and the global environment. which supplement the Accenture Code of Business Ethics. The Accenture Standards of Federal Business Ethics and Conduct. developing and retaining the best talent for our business." —William D. yet powerful values have continually guided our decision making as well as our interactions with our clients and each other. and our role as local and global citizens. Governance FAQ Read answers to frequently asked questions about Accenture governance. which supplement our Code of Business Ethics. protecting the Accenture brand. They guide how we behave and make decisions. demonstrating a “can-do” attitude and fostering a collaborative and mutually supportive environment. They shape the culture and define the character of our company. Best People Attracting. challenging our people. Chairman & CEO. The Accenture Supplier Standards of Conduct. meeting our commitments to stakeholders. Key sections address clients and the marketplace. Green. acting with an owner mentality. Our Core Values Since its inception.

Our board of directors authorized the creation of our Ethics and Compliance program. Code of Business Ethics. relationships. One Global Network Leveraging the power of global insight. detecting and appropriately reporting and addressing any . Integrity Being ethically unyielding and honest and inspiring trust by saying what we mean. Be effective in preventing. Respect for the Individual Valuing diversity and unique contributions. Ethics & Compliance Program and Corporate Investigations Report a concern to the Accenture Business Ethics Line Accenture takes very seriously its business ethics. collaboration and learning to deliver exceptional service to clients wherever they do business. the program is designed to: • • Foster the highest ethical standards amongst Accenture personnel. corporate governance and transparency of operations. open and inclusive environment and treating each person in a manner that reflects Accenture’s values. matching our behaviors to our words and taking responsibility for our actions. fostering a trusting.Client Value Creation Enabling clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value. Led by our general counsel.

Accenture Code of Business Ethics The Accenture Code of Business Ethics has been substantively revised and a new version was adopted in September 2006. auditing and monitoring. including those set forth in the US Sentencing Commission'sFederal Sentencing Guidelines for Organizations.allegation of misconduct and violations of law by Accenture personnel. The Code emphasizes critical areas particular to our organization and business model while highlighting aspects of conduct that are imperative for all employees. [PDF. Read Accenture’s Standards of Federal Business Ethics and Conduct. place more emphasis on Accenture's six core values. appropriate oversight and delegation of authority. 3. The new Code is designed to: 1. visible support of senior leadership. make the Code more user friendly. • Comply with government standards. Our employees periodically certify their compliance with our Code of Business Ethics. Accenture’s Standards of Federal Business Ethics and Conduct apply to Accenture employees in every country. Our Code does not incorporate or refer to all policies. which all employees must read and follow. The new version of the Code is a result of the joint effort and work by many of our people across geographies and functions. give practical examples to our people of what these values mean in their everyday work life. consultations were held with our country operations and management in order to best accommodate local needs and legal requirements. [PDF. One very visible aspect of the Ethics and Compliance program is our Code of Business Ethics. 4. and response and prevention. 322KB] • Set forth the standards and practices that Accenture suppliers are required to uphold. In particular. Read Accenture’s Supplier Standards of Conduct. consistent enforcement and discipline. Currently available in 16 languages. . accommodate new legal and regulatory developments. 92KB] Our Ethics & Compliance program includes written standards and procedures. 2. but acts as a synthesis of the key policies and principles that should govern all employees' conduct. the English version was distributed in electronic form to all employees. as well as third parties when they are acting on Accenture's behalf. training and communications.

focuses on “building skills of marginalized and underprivileged individuals. and becoming a member of the World Business Council for Sustainable Development. Corporate Citizenship Initiatives at Accenture India: . As a company. Our Focus on Skills to Succeed: Our corporate citizenship theme. their energy and in some instances their own money to be involved in their communities in a way that matches their passions and interests. work through times of crises and evolve to achieve their goals and serve our communities. filing our third consecutive report with the Carbon Disclosure Project (which provides information regarding our carbon footprint).Company Overview: India By mobilising the right people. We work with nonprofit and community organizations to help them adapt to change. skills are becoming the key driver of economic empowerment for both individuals and communities. Our employees take this commitment to corporate citizenship personally—which includes volunteering their own time. Skills to Succeed. and we bring to our corporate citizenship efforts the same principles of high performance that we apply to our work with clients. it is more critical than ever to have the right skills to participate in and contribute to the economy. skills and technologies. Through their individual fundraising. Accenture is able to use its broad global resources. research-based knowledge and unmatched experience to help its clients progress towards high performance. giving and volunteer efforts. what matters is delivering robust and sustainable outcomes that will benefit individuals. We support our people’s passion to bring lasting. positive change to their communities. In the end. and allows us to capitalize on the momentum of our existing capabilities and relationships. Anchored by our strong set of core values and our Code of Business Ethics. In a fast changing multi-polar world. enabling them to participate in and contribute to the economy”. In today’s challenging financial environment across the globe. we have taken a number of steps to demonstrate our commitment through action. Corporate Citizenship Overview Being a good corporate citizen is part of our identity. Our theme also closely resonates with our business model. families and the communities in which they live and work. achieving global ISO 14001 certification for our environmental management system. people from Accenture offices around the world are continually finding ways to contribute to the communities in which they live and work. our commitments focus on helping develop the skills of underprivileged individuals and on understanding and reducing our environmental impact. including signing the United Nations (UN) Global Compact. Developing the skill and talent of our people is at the heart of our business. Accenture has what it takes to make a significant impact towards economic empowerment. Our corporate citizenship efforts are centered on delivering tangible outcomes through a mix of financial giving and the giving of time and skills from our skilled professionals. it is what we do every day and we are a global leader in this space. become efficient and effective.

we focus on ‘skills for livelihood’. Our people are engaged in using their skills and time to bring about positive changes to local communities across the world. The program allows our employees to contribute towards changing lives of disadvantaged children and unemployed youth across the country. including employees. giving the NGO the benefit of world class business expertise at zero cost. Giving to the Environment Our environment program is aimed at promoting and developing awareness on our environmental impacts as individual employees as well as an organization.Our Corporate Citizenship agenda is delivered through four means: 1. consulting and core business skills that our paying clients get. We are testing pilot programs for employability in industry verticals which have the highest potential for employment Employee Giving We focus on creating employment opportunities by providing vocational training to underprivileged youth and providing quality education and welfare to children. Interested volunteers come together on a shared cause to adopt specific NGOs. 4. We believe that the health of our business is inextricably linked to the health of the environment in which we operate. engage our employees and are sustainable in the long run. Our Pro Bono program ensures that we can provide exactly that . Pro Bono Assignments Our belief is that the development sector should benefit from the same technology. 2. ensuring that we have social impact as our end outcome. Giving Money Grant Giving Under this program. and support the national agenda of livelihood generation We partner with projects which leverage our skills. 3. clients and suppliers. The program provides community involvement through sustained interactions and capacity building opportunities – NGO benefits from time and skills and the employees are left feeling worthwhile and “having made a difference". Read our Environment Policy Our Occupational Health and Safety Policy: We are committed to incorporating leading occupational health and safety (OHS) practices into our business strategy and operations and to fostering OHS awareness and responsibility among our stakeholders. . Giving Time National Volunteering Program Through our National Volunteering Program employees spend thousands of hours of personal time away from their work volunteering with a range of non-profit organizations across the country for various causes that they believe in. working with them for community welfare as well as supporting them on their own capability building.building skills which enable people to participate in & contribute to the economy. Giving Skills Accenture Development Partnerships We partner with international nonprofit organizations to offer them high-quality business skills at reduced costs.

6. 2. 3. Conclusions 1.(College) 3. Certficate from comapny (Origical copy in company letter head or seal & signature) 4. Poornima. Introduction (About the company . Title & comapany name Student Name & Address 2. 6-7 lines only) 9.outline touching the histroy and growth & the present status) 5a) Significance of (for eg): Insurance & which department department you worked and other details. Acknowledgement . 2007 .1. Summary (in a paragraph . Table of contents 5.Observations 8. Wednesday. 13 June.P Global Shared Services Conference 2007—Day Two Highlights Day Two. Roles & Responsibilities 7.K.

Arnold. During the second day. "In some areas of the world we are in what I can only call a stage of hyper-growth". "New hires in India are at around 1.000. Accenture operates in 49 countries. Human Resources. The 1.Julio Ramirez. Accenture "I like to think we practice what we preach. BT. opening the first presentation of the morning of the second day of the conference. Accenture and Daniel Colinas. Tim continued. Senior Executive. half business expertise." Tim Arnold said.500 GSCO people between them have the skill sets to cover Finance. People say we in shared services are lucky to have access to all the facilities and expertise of Accenture. Group HR Director. the following topics were presented: "Raising the Bar–Accenture's Global Service Center Organization"--Timothy R. and we now have offices in eight cities there. Accenture "Leading the Game through Bundled Business Process Outsourcing" --Alex Wilson. half operational. and the number of employees has recently exceeded 150. In a very real sense. hosted by SAP and Accenture. After a very successful two days of presentations and break-out sessions on the principles of shared services and business process outsourcing.000 per month. Senior Executive. and that's true. Arnold. dedicated to meeting just their needs. as head of Accenture's Global Service Center Organization. and each one has to experience us as a seamless team. That's the global challenge. Managing Director & Practice Leader. Senior Director . Accenture. Planning and Analysis Director. and Kevin Campbell.000 are all customers. opened with a welcome back from Gerald Fass. Senior Director and Daniel Colinas. Group Chief Executive Outsourcing. but to me those 150. "Benchmarking for World-Class Performance in Shared Services & BPO" -. He should know. The Hackett Group "Raising the Bar–Accenture's Global Service Center Organization" Timothy R. Andrew Kemp." Part of the solution is to have the right mix of skills. Group Reporting. Accenture partner and conference host.The second day of the Accenture Eighth Annual Global Shared Services Conference in Prague. able to provide best practices that meet and exceed the demands of their global clients. . clients who wished were invited to experience the reality at three of Prague's Shared Services centers. the Global Service Center Organization (GSCO) is a knowledge base for Accenture. Czech Republic. BT.

Mumbai. Daniel Colinas. "We have centers in Chicago. German.” Hackett’s research consists of 14 years of performance metrics and practices compiled from 3. then Central Europe. The group's organization has evolved to the point now where a global virtualized network of six centers can meet any or all of Accenture's support needs worldwide. we track 400+ separate best practices. Now I seem to spend most of my time in India and China. but it reveals what makes a company world-class. French. Marketing and Communications. The Hackett Group “I used to just travel north and south to benchmark outsourcing.100 of the world’s leading companies from all industries and geographies. Standardization and consolidation provide the simple 'inside' that makes possible the differentiated 'outside' that is the hallmark of excellent Shared Services. Readily available languages include Spanish. first to the UK. top performers spend 51 percent less on SGA than the median. Furthermore." Buenos Aires is situated between the Chicago and Dublin time zones and the working day overlaps each by two-thirds. Manila and my home town. and Facilities across 170 Accenture entities. “It’s a pretty granular method. According to Hackett. The Hackett Group uses business metrics to measure how companies structure themselves to meet the demands of their markets. Not surprisingly. English. Procurement. “Benchmarking for World-Class Performance in Shared Services and BPO” Julio Ramirez. Dalian. after years of refining their organizations. they use 32 percent less working capital. at managing priorities as well as costs. runs one of these networked hubs. but that is not the only reason it was chosen as a hub. compared with 21 percent a . Even today. The obvious benefits of the wage differentials is only part of the story of the hubs' success. And that is where he would conclude the Hackett perspective on Shared Services and outsourcing in the ongoing process of globalization. Bangalore. they are also better at retaining top talent. Alliances. Then I started to go east. For finance. Italian and Portuguese. they can still significantly outperform their peers by 42 percent. Both the effectiveness and the efficiency of organizations in achieving the metrics are then plotted on the Hackett Value Grid™ to identify true world-class performers in both categories.” said Julio Ramirez at the start of the last presentation of the conference. 70 percent of the DAX 30. to South America and Canada. at business strategy. The Hackett process taxonomy defines SGA across nine functions and sixty-nine process groups. Managing Director & Practice Leader. 50 percent of the FTSE 100 and 77 percent of the Fortune 100. supporting all internal processes.500 studies by almost 2. in any combination. for example.Information Technology. who can least afford it. and 90 percent of the Dow Jones Global Titans Index. lead of the new Buenos Aires shared services center. comprising 97 percent of the Dow Jones Industrials. Dublin. Buenos Aires.

and increasingly for more cross-functional and value-added processes. “The global competition to supply these services is going to be fierce. such as decision-support and other analytics. value creation and sourcing.decade and a half ago. Suzhou.” Julio concluded. process delivery excellence and transformation leadership to serve as the talent pool that makes it all happen. a new city has emerged in southwest China just west of Shanghai to support both the offshore captives and outsourcing companies. Today 75 percent of all companies use Shared Services at least for finance. “We see a future of leveraged services. a joint venture of China-Singapore Suzhou Industry Park Administrative Committee (SIPAC) is constructing an entire city of 350. service provider management.” continued Julio: “Four critical competencies will drive superior business value: service delivery and sourcing optimization. a mix of onsite and/or global service centers combined with BPO and/or offshore captive. China is leveraging its dominance in offshore manufacturing to go after the services sector. For example. Shared Services and outsourcing are central to these ratios. Although India has dominated the offshoring marketplace to date.000 people with state of the art facilities to target the back-office segment of the market. that optimizes performance by focusing on service. Global Shared Services Conference 2007—Day One Highlights Back to Finance Management Business Events home page .

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