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Page Abstract - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3 Introduction - - - - - - - - - - - - - - - - - - - - - - - - Literature Review - - - - - - - - - - - - - - - - - - - - Methodology - - - - - - - - - - - - - - - - - - - - - - - Procedure - - - - - - - - - - - - - - - - - - - - - - - - - Results - - - - - - - - - - - - - - - - - - - - - - - - - - - Conclusion - - - - - - - - - - - - - - - - - - - - - - - - Recommendations - - - - - - - - - - - - - - - - - - - Reference - - - - - - - - - - - - - - - - - - - - - - - - - Annexes - - - - - - - - - - - - - - - - - - - - - - - - - - 4 5 6 7 9 10 11 12 13
The purpose of this investigation is to show the effects of the Mobbing in the employee. and/or terror. humiliation. emotional abuse. general harassment. The results of this investigation proves that the work atmosphere is affected when we have a Mobbing situation in the job.Abstract Mobbing is a malicious attempt to force a person out of the workplace through unjustified accusations. Page | 2 . It also has the purpose to show how it affects the work atmosphere. The aim of this paper is to present the importance of recognizing bullying in the workplace and the importance of working with these situations so that both the company and the individual is not affected.
Page | 3 . The main reason is to show that mobbing affects the working atmosphere and it also affects the health of the victim and the employees surrounding the victim of this harassment. which is regarded by its perpetrators as a nuisance or threat to their personal interests. ³The mobbing syndrome is a malicious attempt to force a person out of the workplace through unjustified accusations. 1 Mobbing: Emotional Abuse in the American Workplace. There are many reasons for choosing this topic.who rallies others into systematic and frequent µmob-like¶ behavior. general harassment. Schwartz. humiliation.physical or mental distress or illness and social misery and. expulsion from the workplace. and/or terror. condones.´1 For the purposes of the investigation will focus on how this syndrome affects the work atmosphere.organization. or subordinate . seemingly helpless against the powerful and many. physical and psychological) of the victim and often brings impact on the nuclear family and even a kind of isolation from the victim. It is said that America is where it occurs most often this type of harassment. it can be said that the victim. This type of harassment affects the health (mental. most often. or even instigates the behavior. superior. by Davenport. Because the organization ignores. co-worker. 1999. emotional abuse.Introduction Mobbing is considered a syndrome. It is a µganging up¶ by the leader(s) . mobbing) is the abandonment of work by the victim or victims. Here the aim in the end to this harassment. intimidation or disruption (or usually the combination of them all.¶ The result is always injury . This harassment is not a new issue. and Elliott. is indeed µmobbed.
Por: Fernando Mansilla Izquierdo http://www. saying one thing one day. aged between 35 and 45 years old. hiding important information and even changing information indiscriminately and continuously. life style. 3 Companies are not fully prepared to deal with a mobbing situation. etc 2 Acoso Laboral o Mobbing. who.ca website http://members.shtml 3 What are the Health Effects of Mobbing?" Available on Mobbing. and most of the time. it assigns tasks too complex for their degree. bright. poised. even at times to dismiss the person being harassed as unfair unprepared for the job.Literature Review The mobbing in working life involves hostile media and unethical is routinely administered by one or a few individuals mainly towards one individual. poor work organization and poor communication from superiors to subordinates. is thrown into a situation of loneliness and helplessness long. sociable and helpful.com/ebooks/riesgos/capitulo5_5. which charges higher than the stalker receive a negative input of labor and expertise that they have the hunted.shaw. fearful of losing their jobs and able to subtly harass the harassed over time. hardworking.htm#ancEffects Page | 4 .ca/mobbing/mobbingCA/health-1. and one another. it is usually an insecure person. and not just their work. and taking other part conciliatory. in consequence. based on frequent harassing actions. spontaneous emergence of leaders without preparation or adequate profile for the job. something that often lead to worsening the problem. also the way they dress. Some of the behaviors include ridicules the stalker harassed. responsible. When the harasser has a role in the top job at beleaguered.psicologia-online. The profile of the beleaguered responds to a person. gestures. A number of factors that can worsen and even encourage mobbing: companies with little support from superiors. or too simple and repetitive. nor recognize. voice. 2 The harasser under an outward appearance of safety and soundness.
This method is based on interviews of five questions given to five participants. The survey participants are employees of private offices. Page | 5 .Methodology For this research I selected the qualitative method. Each participant was responsible for answering questions in a confidential manner and based on their experience and work environment.
Internet. Page | 6 . They also received a brief description of what is mobbing. magazines. p 4th Step: Give Interviews o The interviews were distributed to five participants and they were answered within the next day. The information was obtained from databases. among others. p 6th Step: Begin the Study o The study of the information obtained was started with a few summaries of the information and the integration of the results of the interviews.Procedure p 1st Step: Select the topic o Mobbing: How affects the job atmosphere p 2nd Step: Prepare Interviews o Five questions were prepared based on the effects of mobbing in the work area and the impact on the work environment. particularly office environments (eg. p 3rd Step: Find Participants o For these interviews were selected five people in the workplace. secretaries). journals. newspapers. p 5th Step: Search for literacy and data o Find enough data to support the research. p 7th Step: Interpreting Results o The interpretation of the results was done by reading the interviews and using the grouping of similarities in responses.
p 9th Step: Verify the information o After organizing the information and the results.p 8th Step: Organizing the results o After grouping the results based on similarities. Page | 7 . the introduction. annexes. p 10th Step: Organize the research o Once the information was verify the next step was to organize the research and prepare the abstract. conclusion. etc. the results were organized by how much it affects in the job atmosphere. the information was verify and corrected.
The workplace bullying reported in this study include humiliation. they reported knowing someone who is going through this. Page | 8 . The method used was qualitative and performed five questions to five participants.Results The purpose of these results is to demonstrate that the "mobbing" is a situation that affects the work atmosphere. among others. since you work under pressure and tension. In addition. Respondents indicated that some of this harassment is carried out by relatives of their employers or employees who aspire to a higher position in the company and need to overshadow the work that they perform. shouting and unfair treatment. Others indicated that is a situation they are currently living and they do not know how to handle it. The study showed that employees in companies do not know much about the term mobbing. The results showed that indeed the mobbing affects the work atmosphere. employees who are not suffering from this job harassment are also affected because they fear becoming victims of such abuse. But after having given a brief explanation on what the term mobbing. labor exploitation. This method was chosen because it allows the interviewee expressed regarding the situation and dwell on it.
the study demonstrated the need to train employees on what is "mobbing" and identify if you are victim of such harassment. Labor problems if not addressed. In addition. Bullying not only affects the work atmosphere also affects the people and not allow them to perform effectively. it was shown that there is this kind of abuse in Puerto Rico and that this affects the work atmosphere.Conclusions In conclusion. Many people who suffer from mobbing have expressed no desire to continue with their works and even depressed because they feel useless and mentally and psychologically affected. Page | 9 . the affected individuals affect their family. bring impact and to become problems that affect society and social life of people. We need to take action in these situations because not only affects the workforce. and taken to the family.
bosses. partners. Responding to the slander and destructive criticism assertively (not passive or aggressive). Make public attacks which are in the privacy and confidentiality and communicate them to colleagues. Page | 10 . to avoid reacting to the attacks. Tackling bullying: coping recoil makes the harasser. Control and channel the anger and resentment (anger is the ally of the harasser): to avoid angry outbursts. documents and archives of the work and keep everything under lock and key. Protecting your data. Emotionally disabled. friends and family. First of all the victim has to identify the problem of bullying as such.Recomendations To stop this problem of bullying is necessary to consider several details. who is a coward in the background. Other recommendations are to: Document and record of aggression that is the subject from the beginning. managers. These recommendations help to overcome the mobbing but not the only thing we should do as it is often necessary to seek professional help to overcome the effects of mobbing at work. and suspect the manipulative skills of the bullies. Avoid social isolation: pop out and meet socially the situation of harassment. consultants.
deanza.pdf What are the Health Effects of Mobbing?" Available on Mobbing. and Transformation Available on http://www. Work Abuse: How to Recognize and Survive It.edu/~karl/Public/Mobbing. 1999.internetbasedfamily.pdf Wyatt.lindas. S. by Davenport. Schwartz. (2008) Workplace Mobbing: Expulsion.htm#ancEffects What is Mobbing? Available on http://nebula2. Judith and Chauncey Hare 1997.shaw. & Barker M. Rochester.ca website http://members. Vermont: Schenkman Books. L.Reference Mobbing: Emotional Abuse in the American Workplace. Shallcross. Ramsay. Exclusion.ca/mobbing/mobbingCA/health-1. and Elliott. Page | 11 .com/f/SHALLCROSS_LINDA1.
Annexes Page | 12 .
2010 Turabo University Isabela. Puerto Rico 00662 Greetings: My name is Aurora M. _________________________ Aurora M.September 20. As part of research it is required to interview five people. Thank you for your cooperation. Nor will there be any monetary compensation and each person's personal information will not be required. The answers to this interview are strictly confidential and will not be presented in the research. As part of the English 231 course it has been required to prepare a research. Barreto Rodríguez Page | 13 . The information obtained from the interviews will be evaluated and presented in abstract form. Barreto Rodríguez and I am a student at the Turabo University in Isabela. This research aims to present the effects of mobbing in the workplace and how it affects the atmosphere of the office or workplace.
How long have you been in your job? 2. How you work or react to the situation of harassment? 4.Interview Job Position:_______________________ Questions: 1. Have you been a victim of mobbing (harassment)? In what way? 3. Does the company have a policy on mobbing? Observations: (Any other detail you want to share) Page | 14 . How it affects the mobbing your work atmosphere? 5.
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