Photocopiable games and activities for students of English for Business

Angela Lloyd Anne Preier

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"cOSMOPCU7AZ"" . Prywatna Szkoie J",~ykow '., . 45-061 orou. ul. Katowirx.,

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Oxford University Press 1996

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Introduction

Just as communicative activities and games have become an integral part of most EFL classes, there is an increasing awareness that business English courses also benefit greatly from this approach. The notion that business English is unavoidably boring is disappearing fast. This book aims to provide games and activities which encourage and develop the students' business communication skills in English in an enjoyable way.

The majority of business English learners know, or can easily acquire, the specialized jargon of their particular field. The role of the teacher is to provide the language skills as a framework within which learners can achieve successful communication when presenting their products, taking part in meetings, speaking to clients, partners, colleagues, etc.

Some games in the collection have been developed to introduce and/or practise very specific language material where the emphasis is on accuracy and precise formulation, whereas others offer students the chance to develop their fluency; that is, to use the language at their disposal more freely. In all cases, our aim has been to initiate real communication among the students in the classroom in preparation for the real communication that will be demanded of them in their jobs.

Carrying out communicative tasks requires active involvement on the part of the learner, which in turn makes the lessons more motivating and more effective. These factors are crucial in any learning situation, but particularly so when the learners have to fit business English lessons into a very busy working day. This book is for teachers of both in-service learners, who can bring their own knowledge and expertise to the tasks, and of those preparing for a business career without work experience as yet. There are games and activities for large classes, small groups and one-toone teaching.

This book is intended to be used as a supplement to and consolidation of work with any available coursebook of intermediate level and includes games which do not fit into a textbook format and which have an activating, kinaesthetic element. Business people are not used to being passive recipients in their work situations and these games encourage learners to take the initiative in their learning process to make it memorable and therefore successful.

The first part of the book contains 36 games which consist of one or more photocopiable worksheets (see below). The second part contains teacher's notes giving information under the following headings: activity type, number of students, function practised, lexical area, and grammar involved, followed by step-by-step instructions on setting up and playing the games. Finally, the index categorizes the games in order to help teachers to choose a suitable game.

For the photocopiable worksheets, you will need to photocopy, then cut up the page as marked. The lines along which you will need to cut the photocopied page are indicated by a broken line, as below.

Photocopiable worksheets

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You may also find it useful to mount the boxes and sections you have cut out onto card, both to prevent the slips of paper from being lost or damaged, and f~r re-use later.

Contents

List of games

Business/social function practised

Describing company structure

1 What's your position?

Za-c Find the colleague who ...

3a-c What were you doing when the boss came in?

4 The ideal boss

5 Priority pyramids

6a-b Burnout

7a-d Where's the General Manager's office?

8a-b And where do you work?

9a-b The snowball definition game

10 What's your product?

11a-b A difficult choice
1Za-b Hold the line, please.
13a-d Who's calling, please?
14a-b Business letter memory
1Sa-d Please take the floor. 16

Business letter jigsaw

17a-d Bar graph bingo

18a-c Entrepreneurs' board game

19a-b Brag a little!

ZOa-c A company profile

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Introducing; exchanging information

Describing office activities; persuading

Describing and evaluating character

Discussing job satisfaction

Analysing work situations

Describing the workplace

Describing the advantages of different jobs

Learning vocabulary of sales and finance

Advertising a product

Expressing opinions; agreeing / disagreeing

Practising telephone skills (1)

Practising telephone skills (2)

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Studying writing style for business letters

Reviewing the language of meetings

Learning standard formats for business letters

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Describing trends

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Justifying decisions

Describing accomplishments

Describing a company and its history

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-:1 Contents
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3 21 A difficult day Relating a chain of events
~ 22aMb Business appointments Making arrangements
~ 23a-d The itinerary game Talking about future plans
~ 24aMc Working it out Negotiating an agreement
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j 25 Meet your match Using the language of negotiations
26aMb Forming a subsidiary Analysing criteria; expressing opinion
27a-b Villa for sale Describing; comparing; persuading
28 Situations vacant Applying for jobs; interviewing
29a-b How to get that job Evaluating job-hunting strategies
30a-b What would you do about it? Discussing options
31a-b I've got a solution Offering advice
32a-f Behave yourself Inter-cultural competence
33a-d Amazing facts Comparing cultures
34 A night on the town Making polite suggestions
35a-c Headhunters, Inc. Socializing; persuading
36aMb Talking about the boss Describing the executive lifestyle
Teacher's Notes with game instructions
Indexes 5

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What's your position?

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: Managing Director

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: Executive Secretary

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Someone who heads a company and is responsible for its running.

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: top management.

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: that advertises and sells the product. :

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Sales and Marketing Manager

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Production Manager

Someone who heads the department responsible for manufacturing the product.

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: Personnel Manager : responsible for staff matters, such as the ~;J

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: R&D Manager : Someone who heads the department : E:i

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: : the development of new products. :1

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: Someone who keeps the accounts in the :

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Finance Director

Za Find the colleague who ...

Role-cards

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: You are the Managing Director of the : You are an executive secretary. :

, company and are in charge of running You are the 'right hand' of the

it. You've been with the company for Managing Director. You've been with

20 years. Your hobby is playing golf. the company for 5 years. Your hobby is

You often play with business clients. Italian cooking and in your free time you like to give dinner parties.

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: You are the Personnel Manager. : You are a sales representative. 1

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: You are in charge of staff matters, such : Your job is selling the company's I

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: as training programmes and hiring. 1 product to customers. You've been with

: You've been with the company for one l the company for 2 years. In your free

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: year. Your hobby is gardening. : time you take evening classes to learn

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, : Japanese.

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: You are the Sales and Marketing : You are an accountant in the finance :

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: Manager. You are in charge of your department. Your job is keeping the :

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, company's sales and marketing strategy. company's books and accounts. You've 1

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You've been with the company for 7 been with the company for 4 years and :

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years. In your free time you like to go are hoping for a promotion soon! In :

hiking. your free time you like to read detective :

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: You are the R& D Manager and are in :

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: charge of scientific research and the

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: development of new products. You've

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been with the company for 9 years. In

your free time you like to collect butterflies.

stories.

You are the company's Production Manager. You head the department that makes the product. You are a newcomer to the company. In your free time you like listening to classical music.

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You are the Finance Director and are 'You are a technician in the production :

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aspects of production. You've been with the company for 8 years. Your hobby is building and flying model planes. You spend every free minute on this hobby with your partner!

in charge of the company's financial affairs. You've been with the company for 10 years. In your free time you take ballroom dancing lessons with your

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2 b Find the colleague who ...

Role-cards

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: You are the company's receptionist. I You are the company's driver. You are in :

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: You take all the incoming calls and greet charge of taking company executives :

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: and screen visitors. You've been with the and important visitors to appointments :

: company for 3 years. Your hobby is and to the airport in the company :

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watching old movies on your home limousine. You've been with the :

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video. Your favourite is Casablanca. company for 6 years. In your free time :

you play cards with your friends. :

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I You are a software expert. You are in : You are a security guard for the :

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charge of developing software : company and work the night shift.

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programmes for your company. You've You've been with the company for 5

been with the company for 18 months. years. In your free time you like to watch

Your hobby is disco dancing. wrestling on TV.

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: You are on the company's maintenance :

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: staff. Your job is keeping the building

and grounds in good shape. You've been with the company only 6 months. In your free time you like to go hanggliding.

You are the company's head cook. You are in charge of planning and preparing the staff restaurant lunches. You've been with the company for 1 7 years. Your hobby is entering recipe competitions.

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ZC Find the colleague who ...

Questionnaire

Find the colleague who ...

name

collects butterflies

is in charge of hiring

is a newcomer to the company takes evening classes in Japanese loves cooking Italian food

is in charge of marketing strategy

is hoping for a promotion soon

has been with the company for 18 months

position

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takes ballroom dancing lessons

greets and screens visitors

builds and flies model airplanes drives the executives to appointments works at night

cooks your staff restaurant meals goes hang-gliding

plays golfwith clients

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3a What were you doing when the boss came in?

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You were working at your computer when the boss came into your office. The colleague who shares the office with you was eating a chocolate bar.

You were eating a chocolate bar when the boss came into your office. The colleague who shares the office with you was working at the computer.

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: You were sorting the day's mail when :

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: the boss came into your office. The :

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: was stapling some papers together.

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: You were just leaving for an :

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: your office. The colleague who shares I

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i You were watering the potted plant I

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: The colleague who shares the office with

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: You were adding figures on your I

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: calculator when the boss came into your

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office with you was making some photocopies.

You were listening to messages on your answering machine when the boss came into your office. The colleague who shares an office with you was watering the potted plant.

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You were stapling some papers together when the boss came into your office. The colleague who shares the office with you was sorting the day's mail.

You were faxing a letter to a client when the boss came into your office. The colleague who shares the office with you was just leaving for an appointment.

You were making some photocopies when the boss came into your office. The colleague who shares the office with you was adding some figures on the calculator.

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3 b What were you doing when the boss came in?

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i You were reading the newspaper when i You were making a private long-distance

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colleague who shares the office with you your office. The colleague who shares

was making a private long-distance the office with you was reading the

telephone call. newspaper.

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1 You were filing some important : You were reading a memo when the i

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: documents when the boss came into : boss came into your office. The :

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your office. The colleague who shares i colleague who shares the office with you :

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the office with you was reading a memo. : was filing some important documents. :

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: You were dictating a letter to your : You were on the telephone with an

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office with you was on the telephone i shares the office with you was dictating a

with an important client. i letter to the secretary.

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: You were snoozing in a swivel chair :

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You were writing an appointment in your desk diary when the boss came into your office. The colleague who shares the office with you was snoozing in a swivel chair!

you was writing an appointment in his/her desk diary.

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: You were making espresso coffee when : You were doing a yoga headstand when :

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was doing a yoga headstand! was making espresso coffee. 1

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3c What were you doing when the boss came in?

Step 2

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: Colleague A: You are in your office. The colleague who i

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: shares the room with you has some annoying habits. He is

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: a fresh air fanatic and is always opening the window

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: office coffee-machine, often just when you want a cup of

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: coffee! You have decided to have a talk with him today. Be

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: tactful, but try to convince him to change.

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i Colleague B: You are in your office. The colleague who 1

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a heavy smoker and doesn't ask your permission before :

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smoking in the office. He is also a big coffee-drinker, but :

he usually forgets to wash his cup and clean the machine at :

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the end of the day. You are tired of doing it for him. You :

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have decided to have a talk with him today. Be tactful, but :

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try to convince him to change.i

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Colleague C: You are in your office. The colleague who shares the room with you has some annoying habits. He spends hours talking on the phone and many of his phone

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calls are of a private nature. You can't concentrate on your work while he's talking. And since you have the same extension number, you're sure you miss important incoming calls. He also has a very untidy desk. You have decided to have a talk with him today. Be tactful, but try to convince him to change.

Colleague D: You are in your office. The colleague who shares the room with you has some annoying habits. Every time you do some photocopying, he asks you to copy something for him, too, and then gives you a stack of papers, which means you waste a lot of time. In addition, he is always losing his pen and taking one of yours from your desk. Yesterday you could find nothing to write with! You have decided to have a talk with him today. Be tactful, but try to convince him to change.

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I 4 The ideal boss

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hard-working

humorous

critical

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polite

imaginative

ambitious

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: punctual tidy calm 1

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experienced

supportive

decisive

generous

sociable

considerate

well-organized

diplomatic

authoritative

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- [S Priority pyramids

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real responsibility

job security

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opportunity to be innovative !

and creative :

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good chances of promotion

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good relationship with boss

within easy travelling distance

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friendly colleagues flexible working hours ~

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a good salary low level of stress .1

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16a Burnout

Questionnaire I

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Find someone who ...

Name

1 works from dawn to dusk.

2 seldom takes their full holiday entitlement .

3 has little time to take any exercise.
4 is bad at time-management.
5 spends their free time behind a desk.
6 drinks pints of coffee a day.
7 is bad at delegating tasks.
8 spends little time with their family.
9 has difficulty sleeping.
10 is determined to make an impact in
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Find someone who ...

Name

1 works from dawn to dusk.

2 seldom takes their full holiday entitlement , ..

3 has little time to take any exercise.

4 is bad at time-management.

5 spends their free time behind a desk. 6 drinks pints of coffee a day.

7 is bad at delegating tasks.

8 spends little time with their family. 9 has difficulty sleeping.

10 is determined to make an impact in the workplace.

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16b Burnout Role-play cards I

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1 You are a top manager in a small but 1 You are a top manager in a small but 1

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high-powered company. You have been : high-powered company. The staffhave

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experiencing burnout recently. You have : been showing signs of burnout recently.

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decided to get out of the rat-race and are I Your boss has called a meeting to hear

planning to open an artist's supply shop in suggestions on how to alleviate the

your town. (Your boss doesn't know this stress. Your brother is a qualified fitness

yet.) Your boss has called a meeting to hear trainer and you want to suggest providing

suggestions on how to alleviate the staff's personalized exercise programmes and

stress. You want to persuade the boss to work-out facilities for the employees.

encourage employees to take up water- Working the body, heart, and lungs is good

colouring and sketching. It's inexpensive for general health and better than a drink at

and relaxing. the bar for relaxing. And after initial expenses for equipment, it will be cheap!

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: You are a top manager in a small but You are a top manager in a small but

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: high-powered company. A lot of the staff high-powered company. The staff have

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: have been showing signs of burnout been showing signs of burnout recently.

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: recently. Your boss has called a meeting to Your boss has called a meeting to hear

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: hear suggestions on how to alleviate the suggestions on how to alleviate the staff's

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: staff's stress. Your brother-in-law runs the stress. Your best friend, a qualified masseur!

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: only chauffeur service in town. You plan to masseuse, is unemployed at the moment.

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: suggest that the boss should arrange You think it would be a good idea to employ

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: chauffeur-driven transport to and from himlher full-time to provide gentle or

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: work and to the airport for senior vigorous massage treatment whenever the

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: management. This would reduce the stress need arises. This would hot be too

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: involved in traffic jams, aggressive driving, expensive and you're sure everyone would

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: etc. make use of the service.

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You are the Boss. You are pleased with the performance of your staff, but have noticed signs of burnout. You have therefore called a meeting of your top managers to decide how you can alleviate stress among the employees. You want to find an effective but not too costly way of preventing stress-related illnesses. Listen to the suggestions of your co-workers and decide on the best course of action.

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Photocopiable © Oxford University Press

You are a top manager in a small but high-powered company. A lot of your colleagues have been showing signs of burnout recently. Your boss has called a meeting to hear suggestions on how to alleviate the staff's stress. Your partner is an aromatherapist and the only one in the area. You want to persuade the boss to run aromatherapy sessions for the employees. Treatments can be relaxing or invigorating and are always completely natural. The oils are inexpensive. And there are even treatments for jet-lag!

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7 a Where's the General Manager's office?

Information sheet 1

The company has decided to adopt American methods of staff motivation and give out an Employee of the Month award every four weeks. With your partner, put this floor plan together as quickly as you can. The first pair or group to finish and discover where the General Managees office is will share this month's award.

The reception area

It has recently been redecorated and newly furnished. There is even a little white marble fountain in the middle! All the clients are very impressed. The reception area stretches across the whole front of the building. The lift is just behind it on the right-hand side of the building.

The post room

It is between the Gents' and the After-Sales Service Department. It is important because all the correspondence passes through here and its staff know all the gossip.

The lift

It is between the reception area and the conference room. Its doors open on to the main corridor. It is opposite the ladies' room. It was always very popular, but since it got stuck

.,. between the third and fourth floors last week people seem to be avoiding it.

The main corridor

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It runs down the centre of the building from the reception area at the front to the staff

restaurant at the back. It is the heart of the company. At the moment there is a beautiful exhibition of japanese prints on its walls.

The conference room

It is between the lift and the Production Department on the right-hand side of the building. All the important meetings take place here. Sometimes discussions get very heated. In fact, just last week, someone banged her fist on the table.

The Accounts Department

It is beside the Production Department, and across the corridor from the After-Sales Service Department. Its staff have had a lot of stress over the years and just don't seem able to relax.

The After-Sales Service Department

It has got nothing but trouble at the moment. The telephone doesn't stop ringing and it even had a visit from the General Manager the other day. It is between the post room and the Sales and Marketing Department on the left-hand side of the building.

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7b Where's the General Manager's office?

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The Personnel Department

Life has been stressful in this department because the company has had to make several employees redundant this year. Fortunately, it is opposite the staff fitness room so that its occupants have a chance to unwind there. It is also just in front of the staff restaurant - most convenient for that next cup of coffee.

The Research and Development Department (R & D)

It is between the Sales and Marketing Department and the Personnel Department, on the left-hand side ofthe main corridor. The company is not very happy with its results at the moment.

The Production Department

It is situated between the conference room, which can be very handy, and the Accounts Department. It is opposite the post room and After-Sales, where there are a lot of problems at the moment.

The Sales and Marketing Department

It is located between R&D and After-Sales Service. Its motto is 'We aim to please', but recently products have not always been up to standard.

The Gents'

It is opposite the conference room, between the Ladies' room and the post room. Unfortunately it is run-down and has been waiting for a face-lift for years.

The Ladies' room

It is just behind the reception area on the left-hand side of the main corridor. The gents' is just behind it. It is definitely more attractive than the gents', especially with those pink satin toilet-roll covers.

The staff fitness room

It is opposite the Personnel Department, next to the staff restaurant. It's becoming very popular with the staff. It certainly sees some strange sights.

The staff restaurant

It stretches all the way across the back of the building at the far end of the main corridor. It is large and ultra-modern. Everyone enjoys coming here. Today there is the delicious smell of seafood pasta in the air.

The General Manager's office

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7 C Where's the General Manager's office?

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11 a A difficult choice!

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plans to introduce one of the following to the market next year:

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plans to introduce one of the following to the market next year:

a) Teddy bars: chocolate ice-cream on a stick shaped like teddy bears to appeal to children.

b) Multivitamin bars: A IO-fruit sherbet

on a stick with vitamins added for the

health-conscious.

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flavoured ice-cream with a chocolate truffle coating to appeal to adults.

The Polar Bear Ice Cream Company, Ltd

plans to introduce one of the following to

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a) Teddy bars: chocolate ice-cream on a stick shaped like teddy bears to appeal

to children.

b) Multivitamin bars: A IO-fruit sherbet

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11 b A difficult choice!

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15a Please take the floor.

PlcClSC -take the floor.

You had no time You take the to read. the Q9enda mjnuU..s of the. before the meetin9. last meeting as

MIS SAT U R. N re.a.d. - MOVE

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: Mr J. Wilson : -

~ Sea Star Sports Articles

~. 100 Hayward Road, London NW2 4HF tel/fax: 0171-8866789

Manager Brighton Sports

10 Putney Street

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Brighton BN3 6FE

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: 19 May 1996

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: Dear Mr Wilson

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j Thank you for your letter of 3 May 1996 enquiring about our new sales ! E=

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: catalogue and price list. We are pleased to hear of your shop's interest :

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: in stocking our products. Unfortunately, the new catalogue is not yet back : !;

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! from the printers. I will send it to you under separate cover as soon as ! E

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: possible. Please note our new line of children's water toys which has been :

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1 In 1990, company sales were 16 million pounds.

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Decision cards

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: Defend your decision. i their performance? Why or why not?

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: Will you limit smoking on your company's i Will you spend a large amount of money :

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l you permit it in all rooms? Defend your i projects? Why or why not? :

: decision. :

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: Will you offer in-company language l Will you give your Sales Reps company :

: training for staff during working hours? i cars to drive or will you reimburse them for :

: Defend your decision. : the kilometres they drive in their own cars? :

: i Defend your decision. :

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decision. : your decision. :

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not? : own celebrations? Explain. I

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: Will you hire teleworkers or 'mobile : Yqu call yourself an 'Equal Opportunities' :

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You are a successful business person.

You have been with the same company for 25 years. You were given a 25-year award at the last office party. You are proud that you have been so loyal!

You are a successful business person. You've changed jobs and companies at least 6 times during your career. Each change was a step up the ladder for you. You are proud that you've been so mobile!

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your company a week before it was due. very important report for the company.

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well under pressure. You are glad that the report in on time. You are proud that

you've learned to be so well-organized. you have always worked so well under pressure!

You are an unsuccessful Sales Rep. You've finally found the courage to make a major career change and find a job that suits your personality better. You are happier and more successful in the new job. You are proud of your new-found flexibility!

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overtime to meet all your goals. You are proud of your hard work and productivity!

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company and will be meeting the Chief just arrived for negotiations and you will ~

Executive Officer soon. be meeting him. He is an opera fan. Invite him to fly with you to the Bayreuth Wagner festival in your private plane!

You want to buy some computer software for your company in Scotland. You are in the USA and want to meet the Sales Rep of an American computer software company.

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_____________________________________________ ._. __ • __ l ~ ,

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Photocopiable © Oxford University Press

22b Business appointments

Role-cards

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I You are visiting the British branch of an : American bank in London. An American

r American bank to help them set up a new : computer expert is helping your bank set

computer system. This morning you have up a new computer system. Offer to show

an appointment with the Branch your guest the sights of London. Arrange

Manager. , a time and a meeting place with him or : her.

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: a large pharmaceutical company. You training to its employees. A freelance

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You are a major shareholder in a California-based company which you are visiting. Now you are due to meet the Chief Executive Officer.

Photocopiable © Oxford University Press

I Z 3a The itinerary game

Sheet 11

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! Mr Braun, Marketing Manager from a large German company, ~" !

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: Sunday June 25: 8.45 a.m.: Harlem gospel andjazz tour. :

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: 4. 00 p. m.: member of panel for closing session. :

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: Tuesday June 27: :

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Photocopiable © Oxford University Press

Sheet 2

23 b The itinerary game

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Sunday June 25:

Monday lune 26:

12.30 p. m.: lunch with Peter Schmidt at the Olive Garden. 5 p. m.: UA flight 104 to Chicago. Visit sister in Evanston.

Tuesday lune 27:

Photocopiable © Oxford University Press

- ----_ .... ---- ---- ... -----------.------~.~-~~~~~~~~~-~~~----

[23C

The itinerary game

Sheet 31

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: Mr Braun, Marketing Manager from a large German company, ." !

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10. 00 -11.30 a. m.: listen to opening address.

8 p. m.: dinner with Bill Anderson in Chinatown.

Tuesday June 27:

1.00 p. m.: Sightseeing tour of Chicago with sister and niece. 6.00 p.m.: LHfiight 2061 to Frankfurt, Germany.

Photocopiable © Oxford University Press

23d The itinerary game

Questionnaire

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: had to cancel his trip at the last minute. Write the first letter of each answer at the bottom of :

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: Mr Braun planned to attend a conference. :

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: He planned to meet Ed for a drink. :

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Mr Braun planned to attend a conference. :

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He planned to meet Ed for a drink.

On Saturday he wanted to listen to the opening _

He planned to go on the Harlem gospel and jazz tour on _

morning.

He planned to have with Peter Schmidt on Monday.

His sister lives in

--------------

He planned to go on a tour in Chicago.

His trip was cancelled because he became ill with the !

Photocopiable © Oxford University Press.

-.--~-.-. -".~'-.' -'~'-'-.-.,------.- .. -,.

Z4a Working it out

- .. -- .. --- .. -~~~--~-------=--

Role-cards

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Suppliers

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: sales contract. You work for a company I sales contract. Your company produces :

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: that produces yoghurt and want to buy packaging machines and you are selling

1 8 yoghurt-packaging machines from a some of them to a company that produces

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negotiations and remember to cover the 10 machines. Role-play the contract

following points: negotiations and remember to cover the following points:

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: • delivery time

: • credit period

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• price and form of payment

• delivery time

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• warranty

You are a customer negotiating a sales contract. You work for a company that produces yoghurt and want to buy

8 yoghurt-packaging machines from a supplier. Role-play the contract negotiations and remember to cover the following points:

• price and form of payment

• delivery time

• credit period

• warranty

You are a customer negotiating a sales contract. You work for a company that produces yoghurt and want to buy

8 yoghurt-packaging machines from a supplier. Role-play the contract negotiations and remember to cover the following points:

• price and form of payment

• delivery time

• credit period

• warranty

You are a supplier negotiating a

sales contract. Your company produces packaging machines and you are selling some of them to a company that produces yoghurt. You hope to sell at least

10 machines. Role-play the contract negotiations and remember to cover the following points:

• price and form of payment

• delivery time

• credit period

You are a supplier negotiating a

sales contract. Your company produces packaging machines and you are selling some of them to a company that produces yoghurt. You hope to sell at least

10 machines. Role-play the contract negotiations and remember to cover the following points:

l24b Working it out

Customers'sheet I

3 3

3

You should try to negotiate a large discount for bulk purchase.

(You want 8 machines.)

You should try to negotiate special features for the machines at no extra

cost.

3

You should try to negotiate a longer credit period than your supplier usually

gives,

You should try to negotiate a training course for operators, included in the final price.

You should try to negotiate free delivery and installation by the supplier.

You should try to negotiate for the supplier to pay for the insurance of the machines during transport.

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Z4c Working it out

Suppliers'sheet

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You should try to negotiate for delivery and installation charges to be paid by

the customer.

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You should try to negotiate a severe penalty for late l?ayment.

You should try to negotiate a minimum order of at least 10 machines. (You are only prepared to offer a bulk discount for 10 or more.)

You should try to negotiate a shorter credit period than your customer wants.

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You should try to negotiate a shorter warranty period than your customer wants.

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You should try to negotiate a later delivery date than your customer wants.

Photocopiable © Oxford University Press

l2 5 Meet your match!

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Z6a Forming a subsidiary

Product sheet

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computer software

shoes

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microwave dinners

x-ray machines

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26b Forming a subsidiary

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· : proximity to international airport : good cheap housing :

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tax incentives to attract new business to the area

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loans for companies at attractive

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good rail and sea links high level of productivity :

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: large working population

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:3 Photocopiable © Oxford University Press

27 a Villa for sale

Role-cards

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: Role A Your company wishes to purchase a villa to use for small conferences, :

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: management training seminars, banquets and overnight accommodation for important

! guests, etc. You, the Public Relations Manager, and your team have been asked to look for : a possible property to recommend to the board. Before you begin to contact estate agents,

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• size

• location / neighbourhood

• age of property

• number and kind of rooms necessary

• amenities you would like

• upper price limit

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Role C You are an estate agent with a wonderful property for sale. It is a villa in the city with several amenities. With your partners, prepare a detailed description of the property for interested customers, as well as deciding on a price. Be sure to include in your description:

Of course you realize you will have to remain flexible as you consult estate agents, since your ideal property may not be on the market.

• size

• location I neighbourhood

• style

• year built

• number of rooms

• grounds

• amenities

• size

• location I neighbourhood

• style

• year built

• number of rooms .: grounds

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• amenities

Then do your best to sell your property to interested customers.

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127 b Villa for sale

Amenities sheet

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: basement sauna : French doors onto garden 1

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private helicopter landing pad

central heating throughout

double garage

wonderful views

telephones in an rooms

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wood parq uet floors

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I 28 Situations vacant

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Job Description

Name of company:

Position offered: _

Salary: - ~ __

Job responsibilities:

Experience required:

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Further comments:

Name:

Address: _

Date of birth: _

Telephone: _

Marital status: _

Education and qualifications: _

Work experience

From: _

To: _

From: _

To: _

Employer: ~

Employer: _

Responsibilities: _

Responsibilities: _

Interests: _

References: _

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: 129a How to get that job

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Before sending off your letter of -application, you show it to a few friends for their comments.

You find out which newspaper carries ads for the kind of work

you're looking for, and study the columns regularly.

You ask some friends to practise the interview situation with you before the big day.

Photocopiable © Oxford University Press

Strategy cards I

You have a small whisky before you leave for your interview, to calm your nerves.

You make it clear to a prospective employer that you have a number of other interesting interviews lined up.

When the interviewer asks you 'U7hatjob would you like to be doing in ten years -' time?', your answer is 'your job!'.

2gb How to get that job

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interview in your own way.

30a What would you do about it?

Problem sheet

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\Vhat would you do if your boss refused to let you take your holiday at a time :

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I am the manager of a large department store. I have received a number of

complaints from customers about unfriendly service. I must think of some ways to encourage my staff to be more helpful.

I have been offered a promotion which will enhance my career very much. It's an interesting position with an excellent salary in the Middle East, but my wife and three children do not want to move

so far from home.

There have been a number of cases of food poisoning in the company. Everyone affected had eaten at the staff restaurant. I am in charge of the restaurant and am very worried that it might happen again.

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I have been unemployed for the past three years. I would like to go back to work, but I feel more and more unsure of myself as time goes by. What can I do to increase my self-confidence?

I was on a management training course last week. I saw a video film of myself giving a presentation and was horrified. My body language was a disaster! The course was too short to help me much and I can't take another course until

next year.

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3Zf Behave yourself

Information sheet

* If you are a houseguest in the USA, you should send a handwritten note of thanks to your host and hostess afterwards.

* If you have a business appointment, you should dress conservatively. (A suit and tie for a man and a dress or skirt and blouse for a woman.)

* American business people usually use first names when addressing each other.

But only call a person of a higher position by their first name if they invite you to .

.. * Iris only necessary to shake hands with an American if you are meeting for the first time.

* When you go out to a nice restaurant in the States, you must wait in line for a table and be prepared to pay a 15% tip at the end of the meal.

* When talking to Americans, never ask what their house cost or how much rent they pay.

* When doing business in the States, remember that most Americans appreciate and expect some small talk, smiles, and humour.

* If you are working in the States, you shouldn't miss work except for unavoidable reasons! Dedication to your job is expected of you.

* If you want to smoke in the USA, you should always ask if you may. Many areas are non-smoking and many people object to this habit.

* There's no pressure to drink when you go out with Americans for a business lunch or dinner. Alcohol may not even be available.

* Americans generally want to achieve their goals quickly, so they like getting straight to the point at meetings.

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and immigrants?

a) Sweden

b) Denmark

c) UK

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Which European country has the highest Which country has the largest proportion

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a) Portugal a) Turkey

b) Ireland b) Sweden

c) Finland c) Hungary

Question 2

In which country do employees often count sick days as holidays?

Question 7

In which country is it still common for a.

a) Germany

b) Finland

c) Japan

man to kiss a woman's hand?

a) Austria

b) Switzerland

c) Italy

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c) Sweden

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In which country is it most difficult to work

vote to women in 1971?

a) Switzerland

b) Greece

c) Spain

your way from a junior position to a top

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a) Germany

b) USA

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3 3 b Amazing facts

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Question 16

In which country is there a tradition of making business deals in the sauna?

a) Sweden

b) Finland

Instructions should sound like polite requests in which country?

a) UK

In which country is there seldom a formal agenda for a meeting?

a) Russia

b) Spain

In which European country do people have the most positive attitude to life? a ) Netherlands

b) Ireland

c) Greece

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: b) Wrong! It's Sweden. Move on to 2. b) Right! It's Greece. Move on to 13. :

: c) Wrong! It's Sweden. Move on to 2. c) Wrong! It's Greece. Move on to 12. :

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b) Right! It's Ireland. Move on to 6. b) Wrong! It's France. Move on to 15. :

c) Wrong! It's Ireland:'Move on to 5. c) Right! It's France. Move on to 16. 1

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b) Wrong! It's Austria. Move on to 8. : b) Wrong! It's the UK Move on to 18.

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: b) Wrong! It's France. Move on to 11. b) Right! It's Ireland! Congratulations!

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: c) Right! It's France. Move on to 12.

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a) Wrong! It's Germany. Move on to 4.

b) Right! It's Germany. Move on to 5.

c) Wrong! It's Germany. Move on to 4.

Answer to question 5:

a) Right! It's Switzerland. Move on to-~7.

b) Wrong! It's Switzerland. Move on to 6.

c) Wrong! It's Switzerland. Move on to 6.

Answer to question 9:

a) Wrong! It's Sweden. Move on to 10.

b) Right! It's Sweden. Move on to 11.

Photocopiable © Oxford University Press

Answer to question 13:

a) Wrong! It's the UK Move on to 14.

b) Wrong! It's the UK Move on to 14.

c) Right! It's the UK Move on to 15.

Answer to question 15:

a) Wrong! It's the UK Move on to 16.

b) Right! It's the UK Move on to 17.

c) Wrong! It's the UK Move on to 16.

Answer to question 18:

a) Wrong! It's Germany. Move on to 19.

b) Right! It's Germany. Move on to 20.

c) Wrong! It's Germany. Move on to 19.

33d Amazing facts

Information sheet for the teacher

Here is more detailed information about some of the questions in the game, which you might want to bring up in a class discussion when the activity is finished. The information was taken from Mind your Manners by John Mole.

Question 2 Japanese employees may work regularly on Saturdays and rarely take their full holiday entitlement.

Question 3 German employees have more paid holiday than most other employees. Including public holidays, Germans have an average of 39 days' paid holiday a year. In Britain the figure is 33 and in Italy, 34.

Question 4 There are over 900 majority foreign-owned companies controlling 50% of total turnover. The largest percentage of companies are American, followed by British and German.

Question 6 In Italy the purpose of a meeting is to enable the decision makers to evaluate the mood and opinions of others.

Question 10 This is particularly true in large companies. The top positions are usually reserved for family members or graduates of the Grandes Beales. An estimated 75% of senior managers are the sons of wealthy families, compared with 25% in Germany and 10% in the USA.

Question 11 Large companies are increasingly changing to northern European hours.

Question 12 Japan is a group-oriented society where everyone in a particular work group is kept informed of all details.

Question 14 Only about 20% of the workforce is unionized. French labour laws are very comprehensive and contracts are strictly regulated.

Question 15 For social occasions it is polite to arrive about 20 minutes after the appointed time. Despite attempts to improve punctuality at work, it is not uncommon to be about 10 minutes late for work, meetings, etc.

Question 16 In Soviet times, state-owned companies maintained their own saunas.

Question 20 This information came from the t:¥&rld Competitiveness Report, published by the IMD management development school and the World Economic Forum.

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going to a casino. Try to convince the others.

You are an American businessman or woman attending an international conference in a European city. You arrived only yesterday and are still suffering from jet-lag. Tonight you are going out with a small but international group of colleagues. You want to have dinner somewhere where you can try the local cuisine and then perhaps attend a quiet concert. And then you want to return to your hotel. Try to convince the

You are an Australian businessman or

woman attending an international conference in a European city. Tonight you are going out with a small but international group of colleagues. You would like to have a quick meal, such as a beer and a sandwich and then you would love to go to a musical or a jazz concert. Try to convince the others.

You are an Indian businessman or woman

attending an international conference in a European city. Tonight you are going out with a small but international group of colleagues. You only eat vegetarian food. You are very interested in culture and would love to go to the opera, ballet or concert after dinner. Try to convince the

others to do what interests you.

; Photocopiable © Oxford University Press

You are an Argentinian businessman or woman attending an international conference in a European city. This is your first trip abroad and you want to do as much as possible while you're here. You are especially interested in the night-life of the city. You want to visit the night-clubs, bars, and discos. You love spicy food! Tonight you are going out with a small but international group of colleagues. Make your suggestions and try to convince the others.

woman attending an international conference in a European city. Tonight you are going out with a small but international group of colleagues. You would like to eat at a Japanese restaurant because you are afraid you won't like the local food. And then you'd like to go on an evening sightseeing tour. You want to take lots of films with your new video

camera.

3 Sa Headhunters, Inc.

Role cards

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Role A You work for Headhunters) Inc. Your company is interested in recruiting a certain person for an exciting job. A business conference in your town is just ending and you know that the person you are looking for will be at the closing cocktail party this evening. It is your job to find this person, who is a stranger to

you, and clinch the deal! As discretion is most important, you have arranged to find each other by chatting about the same thing. When you meet the person

whose topic of conversation is the same as yours, you will both tryout a prearranged "password". If sentence and response go together, you have found the right person and can explain your job offer.

Role B You have an interesting and well-paid job but you know that Headhunters) Inc. has been trying to reach you. It is the final day of a business conference and you plan to attend the closing cocktail party this evening. You have arranged to meet a contact person from Headhunters) Inc. who is a stranger to you, at the party. Since your present boss will also attend the party, you must be discreet, so you have arranged to find each other by chatting about the same thing. When you meet

the person whose topic of conversation is the same as yours, you will both tryout a pre-arranged "password". If sentence and response go together, you have found your partner andean find out more about the job offer.

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Role A You work for Headhunters) Inc. Your company is interested in recruiting a certain person for an exciting job. A business conference in your town is just ending and you know that the person you are looking for will be at the closing cocktail party this evening. It is your job to find this person, who is a stranger to

you, and clinch the deal! As discretion is most important, you have arranged to find each other by chatting about the same thing. When you meet the person whose topic of conversation is the same as yours, you will both tryout a prearranged "password". If sentence and response go together, you have found the right person and can explain your job offer.

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Role B You have an interesting and well-paid job but you know that Headhunters) Inc. has been trying to reach you. It is the final day of a business conference and you plan to attend the closing cocktail party this evening. You have arranged to meet a contact person from Headhunters) Inc., who is a stranger to you, at the party. Since your present boss will also attend the party, you must be discreet, so you have arranged to find each other by chatting about the same thing. When you meet

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35 b Headhunters, Inc.

Small talk cards

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Please help yourself to a drink.

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Please help yourself to a drink.

Your partner answers Not Just now, thanks.

You answer

Not just now, thanks.

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Can I give you a hand?

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Password:

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I'm afraid I can't make it this evening.

I'm afraid I can't make it this evening.

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W'hat a pity! Another time, perhaps.

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What a pity! Another time, perhaps.

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Password:

You say

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Cold for the time of year, isn't it?

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C~ld for the time of year, isn't it?

Your partner answers It certainly is!

You answer It certainly is!

Photocopiable © Oxford University Press

35c Headhunters, Inc.

Small talk cards

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1 I'll drink to that! Cheers! I'll drink to that! Cheers! f!l

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Thank you) that's very kind of you.

Topic: sport

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Would you like to join me for a drink?

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Remember me to David.

Remember me to David.

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Certainly. I'll be glad to.

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136a Talking about the boss

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You are the boss's driver.

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[ 36b Talking about the boss

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fitness-trainer.

Photocopiable © Oxford University Press

Teacher's Notes and game instructions

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1 What's your position?

Activity type

Number of students Business function practised Lexical areas

Matching game

Minimum 10; maximum 20, or one-to-one. Describing company structure

Job titles and job descriptions

Someone who ...

Someone responsible for ...

Present Simple tense; relative clauses

Typical syntax

Grammar involved

Setting up

Photocopy Game Sheet 1 and cut it into twenty cards: ten job title cards and ten job description cards. Give half your students a job title role-card and the other half the corresponding job description role-cards.

Playing the game

The object of the game is for students to find their partners. To do this, they must move around the room telling (not reading!) their roles to each other until they have found the student with the corresponding card. When all the students have found a partner, let them introduce themselves to the rest of the class to see if they are correctly paired.

variation

If you don't have enough students to play the game as suggested, you can give each individual student or pair of students a cut-out set of the twenty cards and ask them to layout the matching job titles and descriptions.

92

Business Communication Games Teacher's notes

III

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Z Find the colleague who ...

Activity type I nformation search

Number of students Minimum 8; maximum 16.

Business functions practised Introducing oneself; asking for and giving information

Lexical area Jobs, responsibilities, and hobbies

Typical syntax My job is_ing .

I'm in charge of .

I've been with X for ... In my free time I ...

The Present Simple, Present Petiect, and relative clauses

Grammar involved

Setting up

Photocopy Game Sheets 2a and 2b~ and cut them up to provide a role-card for every student in your class. If you play with fewer than sixteen students, you must remove questions from the questionnaire and remove the corresponding role-cards. Copy as many questionnaires (Game Sheet 2c) as you will need, depending on which variation of the game you plan to play.

Playing the game

variation 1 (for a lower level intermediate class)

Copy a questionnaire for each student. Distribute the role-cards and questionnaires to the students and give them a moment to read the information. The object of the game is to identify all the people described on the questionnaire.To do this, they must move around the room, introducing themselves and asking each other questions until they have found everyone mentioned on their list.

variation 2 (for a higher level intermediate class)

Do not hand out the questionnaire immediately. Just give the students role-cards, ask them to mingle and tell each other about themselves. Let them know that they should try to speak to as many colleagues as possible. After about ten to fifteen minutes, depending on how many players there are, stop them and put them into groups of three to five students. Now give each group a questionnaire and ask students to pool their knowledge. What do they remember about the colleagues they spoke to? The group that is able to complete the questionnaire first, or answer the most questions is the winner.

Source: This game was inspired by Jill Hadfield's 'Chit-chat' in Elementary Communication Games, (Thomas Nelson and Sons Ltd, 1984.)

Business Communication Games Teacher's notes

93

3 What were you doing when the boss came in?

Activity type Matching game and role-play

Number of students Minimum 8; maximum 20.

Business functions practised Describing office activities; negotiating and persuading

Lexical area Routine office tasks and habits

Grammar involved Past Continuous tense in combination with the Past Simple

Setting up

Photocopy Game Sheets 3a and 3b depending on the number of students in your class. Cut out as many of the ten role-card pairs as you will need. Give each student a role-card.

Playing the game Step 1

The object of the game is for every student to find his or her partner with the corresponding rolecard. To do this, students move around the room telling one another what they were doing when the boss came in and listening for the activity their office-mate was engaged in at the same time. When partners have been found, the pairs should describe their office activities to the class. New vocabulary can be gathered on the board.

Step 2

If you want to extend the activity, pairs can now be given the role-play cards for Step 2 on Game Sheet 3c (Colleagues A, B, C, and D) and asked to work out their differences .. End the activity with a brief discussion ofthe results as a class.

94

Business Communication Games Teacher's notes

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4 The ideal boss

Activity type Rating activity, translation

Number of students Any number including one-to-one, pairs,orthrees.

(NB: If the class is multilingual, students should be paired or grouped with speakers of the same mother tongue or should work alone.)

Language function practised Describing and evaluating character

Lexical area Character adjectives

Grammar involved Present Simple, modals, comparatives, superlatives

Extras For each pair, group, or individual player you will need dice and a dictionary.

Note: This game depends on translating into the student's first language and back again into English. It is therefore most suitable for monolingual classes or groups or pairs in multilingual classes that share the same first language. For advanced multilingual classes you could use synonyms or opposites instead of translations.

Setting up

Students can work alone, in pairs, or in threes. Photocopy one copy of Game Sheet 4 for each student, pair or group. Cut out the adjectives and give each group a set. If your class is lower level, you might want to give them fewer words. A minimum of about twelve words is suggested.

Playing the game Step 1

Ask the students to look at the words and consider their meanings. By pooling their knowledge andlor using their dictionary, they should write a translation in their own language on the back of the card.

Step 2 (practice phase)

Ask students to arrange the cards English-side-up in a circle. Give each group (or student working alone) a dice. Decide which card to begin with. Now one student in the group rolls the dice. If a six is rolled, for example, he or she counts from this card moving clockwise and puts the dice on word number six. He or she must give the translation of this word and turn it over to see ifit was right. The translation of the English word should now be left face up. The next student (or the same student if playing alone), starting at word number six, rolls the dice, moves clockwise, lands on a new word, and gives the translation as before. Students proceed, moving around the circle several times. If they land on the translation of an English word, they must say the English equivalent and turn the card over, leaving the English face up. Thus the students are moving back and forth between recognizing the meaning of English words when they see them and actually producing the new word from memory. You can suggest, as the game progresses, that students remove words when they feel they have mastered them, so that the circle of words gets smaller and smaller and students have a feeling of accomplishment. (This is a technique common in Suggestopedia.)

Step 3

Students should now choose the three character traits that they feel are most important for an ideal boss to have. Collect the words the groups have chosen on the board and let them vote on the single most important quality!

Business Communication Games Teacher's notes

95

5 Priority pyramids

Activity type

Number of students Business/social function practised

Lexical area

Typical syntax

Grammar involved

Rating activity

Any number, or one-to-one.

Rating and discussing factors contributing to job satisfaction

Various aspects of the work situation

X is not as important to me as Y, because ... X is more important than Y

.. really matters to me.

My priorities are ...

Comparatives, superlatives

Setting up

Photocopy one Game Sheet 5 per student and cut out the ten cards that make up the sheet.

Mark each card in the set with a differently coloured dot or paste onto ten differently coloured and slightly larger squares of construction paper, using the same colour system for each student.

Playing the game Step 1

Students work individually. Ask each student to sort the ten job factors according to their importance to him or her, and then to put the cards in a resulting pyramid form that reflects his or her personal priorities.

Step 2

Pair students. Students compare their arrangements of cards, looking for differences and similarities and explaining their choices. The colour-coding enables students to see at a glance where their arrangements differ. If time allows, you could discuss the results with the whole class, or do a class survey about the students' priorities.

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Business Communication Games Teacher's notes

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6 Burnout .

Activity type Information search and role-play

Number of students Maximum of 6.

Business functions practised Analysing work situation and personality; persuading

lexical area Stress in the workplace

Grammar involved Question forms, Present simple, Present Perfect, Present Perfect Continuous, future, conditionals

Setting up for Step 1

Step 1: The game begins with a 'Find someone who .. .' worksheet. Make enough photocopies of Game Sheet 6a so that each student has one. (There are two worksheets on the page, so if you have six students, you'll need three copies of sheet one.)

Copy and cut up as many of the role-cards from Game Sheet 6b as you have students in your class.

Playing the game Step 1

Ask your students to walk around the room, asking each other questions from the worksheet in the second person. (Example: 'Do you work from dawn to dusk?') If they get an affirmative answer, they should note the name of the student who said 'yes'. Give students enough time to have real conversations, but try to stop this activity before the conversation dies out altogether! Then go through the worksheet as a class, letting the students share their findings and some anecdotes with the whole class. This activity is a nice mood-setter for the role-play to follow.

Step 2

Put the students in groups of four to six and give each student in each group one of the six role-cards from Game Sheet 6b. Make sure that you have a boss (role-card 1) in each group.

Give the students time to read their texts, and then ask the 'bosses' to begin the role-play by opening the meeting. The role-play ends when all sides have been heard and the boss has made and given the reasons for his or her decision. Then compare the outcomes of the role-plays as a class. You might want to follow up by hearing other suggestions for combating burnout from your students.

Business Communication Games Teacher's notes

97

7 Where's the General Manager's office?

Activity type

Number of students Business function practised lexical area

Grammar involved

Arranging a floor plan

Any number or one-to-one. Pairs or threes. Describing the workplace

Office layout (rooms and departments)

Present Simple, Past Simple, Present Perfect, Present Continuous; Prepositions and prepositional phrases

Setting up

Plan to put your students in pairs or groups of three to work on the floor plans. Photocopy one of each of the following for each group: Game sheet 7a} 7b} 7c, and 7d. Cut up 7d into jigsaw pieces corresponding to the sixteen rooms. Time the activity.

Playing the garn.e

The aim of the game is to discover where the General Manager's office is as quickly as possible. Since there is no information about this room, the students must assemble the rest of the floor plan first to see where the last room will go. To arrange the rooms in the proper order, the students must read the information sheets and work the floor plan out together according to the information given. The pair or group to finish first are the winners. When a group finishes the floor plan, ask them to agree on a description ofthe missing room (the General Manager's office) and write It down. Listen to the written texts as a class.

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Business Communication Games Teacher's notes

8 And where do you work?

Activity type Information exchange

Number of students Minimum of 6

Business functions practised Describing the advantages of various jobs; persuading

lexical area Various types of job and places of work

Grammar involved Present Simple, Present Continuous, second conditional

Setting up

Photocopy and cut out one job picture for every student. If you have more than eighteen students, you can give more than one student the same picture.

Playing the game

Ask the students to look at their pictures, decide where they think the person in the picture works, and think for a moment about the advantages and disadvantages of this kind of work. What is good about the job itself, the work place, the opportunities, the pay, the people you meet, the prestige?

Now they must imagine that this is their own job. They move around the room describing their job and its advantages to each partner they meet. At the same time they will be listening to the job descriptions and evaluations of the other students. The object of the game is to try to swap jobs if they meet someone whose job sounds better. If the other person is unwilling to swap jobs, they must be more persuasive about the advantages of their own job. They can only swap jobs once. Pairs who have swapped sit down. When everyone is finished, discuss the results as a class. Find out who swapped jobs and why, or who tried to swap but was unsuccessful.

The jobs are as follows:

Game Sheet 8a: photographer, cook, market research consultant, sales representative, secretary, car dealer, architect, manager, advertising copywriter

Game Sheet 8b: bank teller, travel agent, sound engineer, hotel receptionist, pet shop owner, souvenir shop owner, fast food restaurant manager, scientist, accountant/tax consultant

Source: This activity was inspired by Jill Hadfield's 'Lifeswap' in Intermediate Communication Games, (Thomas Nelson and Sons Ltd, 1990.)

Business Communication Games Teacher's notes

99

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9 The snowball definition game

Activity type Number of students Function practised Lexical area Grammar involved

Information exchange Minimum of 8.

Learning or practising vocabulary Sales and finance

Present Simple, relative clauses

Setting up

Copy enough of Game Sheet 9a for every student to have one of the word cards on the sheet. If your class is no larger than 20, you'll need only one copy. However, keep several spare cards yourself to prolong the activity if there are few students. Cut out the cards. Give one card to each student and make sure everyone understands his or her word and definition.

Playing the game Step 1

The object of the game is for the students to teach each other their words. To do so, they walk around, find a partner, and take turns giving their definitions. If the partner doesn't know the word being described, the student tells him or her, and vice-versa.Then the students exchange word cards and move on to a new partner with a new word. If there are only a few students in your class, let them replace their words with new word cards from you every so often to ensure that enough new vocabulary is learned. As a last step, ask your students to sit down and read out the definitions on their final slip. Now, with any luck, the whole class will be able to call out the corresponding word!

Step 2

If you want to extend the activity, you can give your students the word-grid (Game Sheet 9b) as a vocabulary revision activity.

Source: We learned this technique for teaching or revising vocabulary at a workshop given by Christine Frank in Berlin. The technique is also described in her book Activity Bank (Ernst Klett Verlag, Stuttgart, 1992).

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Business Communication Games Teacher's notes

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1 0 What's your product?

Activity type

Number of students Business function practised Lexical area

Grammar involved

Task-orientated discussion and role-play Minimum of 3. Groups or individuals. Advertising a product

Descriptive phrases

Present Simple tense, gerunds, adjectives, adverbs

Setting up

Photocopy Game Sheet 10. Cut out the word cards. Divide your class into a minimum of three groups. Give each group three word cards, chosen at random. If you have only three to five students, give each student three word cards and let them work on their own. Make sure the students understand the words or phrases on their cards.

Playing the game

The object of the game is for each group to invent a new product that has all the features described on the three word cards. The groups then can either present their products to the class and vote on which is the most interesting, or students can mingle and try to 'sell' their products to the other students. Students may only vote for or buy one product, and it may not be their own group's product. The group or student that wins the most votes or sells the most products is the winner.

Business Communication Games Teacher's notes

101

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