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A Guide to Open Source Software

A Guide to Open Source Software

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Published by Ernesto Guevara
Something that Government and Society Should be aware of when implementing Opensource Projects
Something that Government and Society Should be aware of when implementing Opensource Projects

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Published by: Ernesto Guevara on Oct 23, 2010
Copyright:Attribution Non-commercial

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08/02/2012

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Open source software offers considerable flexibility in its support options by virtue of its

development, release, distribution and licensing regimes. Many popular OSS products have

a broad spectrum of support offerings from a range of competing vendors. Each vendor may

offer clients support with helpdesk, troubleshooting and bug-fix services.

This multi-point distribution model is a key difference between open source software and

traditional software. Flexible support options can give agencies latitude to achieve better

value in the procurement of open source solutions.

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