PERFORMANCE MANAGEMENT«.

using knowledge and experience increases the level of performance. .MEANING: MEANING OF PERFORMANCE: In general sense performance means the act of performing or doing something successfully .

not about what employees produce or outcome of their work´.DEFNITION: Performance is defined asas³The performance is about behavior or what employees do. Performance= declarative knowledge *procedural knowledge*motivation .

Multidimensional: Many behaviors must be understand to achieve the organization goal. 2.Evaluative: Behavior can be judged in negative . . nutral or positive for individual and organization.Characteristics: 1. It involves many hindrances.

2. 3. MAINLY 3 MAJOR DETRMINENTS THEY ARE: Declarative knowledge.DETERMINENTS:  1. Motivation. Procedural knowledge. .

Cognitive skills Psychomotor skills Physical skills Inter personal skills Motivation Choice to perform Level of efforts Persistence of efforts.FACTORS DETERMAINING PERFORMANCE Declarative knowledge. . Facts Principles Goals Procedural knowledge.

PERFORMANCE DIMENSIONS: MEANING: PERFORMANCE DIMENSIONS MEANS WE NEED TO TAKE MANY DIFFERENT TYPE OF BEHAVIOURS TO UNDERSTAND THE PERFORMANCE .

. Defending organization objectives. Helping and cooperating with others Following rules and regulations of organization.      Persistence with enthusiasm and extra efforts to accomplish the tasks successfully.PERFORMANCE DIMENSIONS INCLUDE««. Volunteering to carryout task are not formally part of the job..

Contextual performance: Mainly influenced by personality. 2. .Task performance: Mainly influenced by abilities and skills.TYPES OF PERFORMANCE DIMENSIONS: 1.

Contextual performances: CONTEXTUAL PERFORMANCE Fairly similar across the job Not likely to be role prescribed Antecedent: personality TASK PERFORMANCE Varies across the job Likely to be role prescribed Antecedents: abilities and skills .DIFFERENCES: Task v/s.