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Performance Management

Performance Management

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Published by: shanukallu on Oct 23, 2010
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05/12/2014

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PERFORMANCE MANAGEMENT«.

using knowledge and experience increases the level of performance. .MEANING: MEANING OF PERFORMANCE: In general sense performance means the act of performing or doing something successfully .

DEFNITION: Performance is defined asas³The performance is about behavior or what employees do. Performance= declarative knowledge *procedural knowledge*motivation . not about what employees produce or outcome of their work´.

Characteristics: 1. It involves many hindrances.Evaluative: Behavior can be judged in negative .Multidimensional: Many behaviors must be understand to achieve the organization goal. nutral or positive for individual and organization. . 2.

2. Procedural knowledge.DETERMINENTS:  1. MAINLY 3 MAJOR DETRMINENTS THEY ARE: Declarative knowledge. . Motivation. 3.

FACTORS DETERMAINING PERFORMANCE Declarative knowledge. . Facts Principles Goals Procedural knowledge. Cognitive skills Psychomotor skills Physical skills Inter personal skills Motivation Choice to perform Level of efforts Persistence of efforts.

PERFORMANCE DIMENSIONS: MEANING: PERFORMANCE DIMENSIONS MEANS WE NEED TO TAKE MANY DIFFERENT TYPE OF BEHAVIOURS TO UNDERSTAND THE PERFORMANCE .

Volunteering to carryout task are not formally part of the job. . Helping and cooperating with others Following rules and regulations of organization.PERFORMANCE DIMENSIONS INCLUDE««.      Persistence with enthusiasm and extra efforts to accomplish the tasks successfully. Defending organization objectives..

2. .TYPES OF PERFORMANCE DIMENSIONS: 1. Contextual performance: Mainly influenced by personality.Task performance: Mainly influenced by abilities and skills.

DIFFERENCES: Task v/s. Contextual performances: CONTEXTUAL PERFORMANCE Fairly similar across the job Not likely to be role prescribed Antecedent: personality TASK PERFORMANCE Varies across the job Likely to be role prescribed Antecedents: abilities and skills .

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