Conflict is a difference of opinion or a disagreement between a minimum of two individuals. Task conflicts - conflicts about work such as interpretation of instructions or decisions. Process conflicts - conflicts about responsibility, delegation, and how task accomplishment should proceed.
Conflict is a difference of opinion or a disagreement between a minimum of two individuals. Task conflicts - conflicts about work such as interpretation of instructions or decisions. Process conflicts - conflicts about responsibility, delegation, and how task accomplishment should proceed.
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Conflict is a difference of opinion or a disagreement between a minimum of two individuals. Task conflicts - conflicts about work such as interpretation of instructions or decisions. Process conflicts - conflicts about responsibility, delegation, and how task accomplishment should proceed.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online from Scribd
between a minimum of two individuals Some conflicting issues are minor and actually imagined instead of real Some are real and soon become major if not resolved soon Types of Conflicts Task conflicts -Conflicts about work such as interpretation of instructions or decisions. Relationship conflicts - Conflicts based on interpersonal relationships and others’ personalities. Process conflicts - Conflicts about responsibility, delegation, and how task accomplishment should proceed in work. Conflict Management Styles Collaborating Clarifying differences, cooperating and searching for a mutually beneficial outcome. Competing Convincing others that their conclusion is correct, seeking one's own interest, regardless of others. Accommodating Allowing the goals of the other parties to take precedent while sacrificing one's own goal. Avoiding Abandoning one's goals, denying that a problem exists, and avoid confrontation. Compromising Accepting a solution that provides incomplete satisfaction to both parties. Anger Tool Kit
Ponder after viewing the presentation
How much of anger do you have in you?
How much would you be able to control and try to
minimize conflict in your professional and personal life Skills required in Resolving Conflicts