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ORGANISATIONAL PROFILE

COMPANY PROFILE
Maruti Suzuki India Limited, a Having achieved manufacturing
subsidiary of SMC, Japan, is the excellence in India, we are now in
leader in passenger cars and Multi the process of enhancing our R&D
Purpose Vehicles (MPVs) in India, capabilities to design and develop
accounting for almost 55% of the cars.
total industry sales.
In 2008-09, the company sold
The company formerly known as 722,144 cars in the domestic market
Maruti Udyog Limited, was and exported 70,023 cars.
incorporated as a Joint Venture (JV) Cumulatively, it has produced and
between Government of India and sold over seven million cars. The
SMC, Japan on 24th February, 1981. total income of the company for
The first car was rolled out from its 2008-09 stood at Rs. 214,538 million
Gurgaon facility on 14th December, (USD 4.46 billion @ 1 USD=Rs. 48).
1983. Since then, it has sustained its We now aim at selling 750,000 units
leadership position in the Indian in the domestic market and
car market. exporting 130,000 units in 2009-10.

We, at Maruti Suzuki, celebrated 25 Maruti Suzuki has a strong balance


years of car manufacturing in India in sheet with Reserves and Surplus of
2008-09. Rs. 92,004 million and debt equity
ratio of 0.07 as on 31st March, 2009.

NATURE OF THE COMPANY OWNERSHIP


Maruti Suzuki India Limited is a public limited company and is listed on Bombay Stock Exchange Limited and National
Stock Exchange of India Limited. SMC is the majority shareholder with 54.21% equity stake in the company.

SHAREHOLDING PATTERN OF THE COMPANY IS GIVEN BELOW

No. of shares Shareholding No. of shares Shareholding


Category (as on 31st March, 2009) (%) (as on 31st March, 2008) (%)
1. Promoter's holding (A)
Promoter: SMC 15,66,18,440 54.21 15,66,18,440 54.21
2. Non-Promoters Holding (Institutional Investors)
Mutual Funds and UTI 89,17,144 3.09 1,88,43,389 6.52
Banks, Financial Institutions, Insurance Companies 5,36,93,847 18.58 4,80,08,194 16.62
(Central / State government Institutions /
Non-government Institutions)
FIIs 5,59,30,494 19.36 4,53,47,942 15.7
Sub-Total (B) 11,85,41,485 41.03 11,21,99,525 38.84
3. Others
Private Corporate Bodies 65,76,273 2.28 1,11,70,286 3.87
Indian Public (including NSDL & CDSL) 65,21,742 2.25 83,18,919 2.88
NRIs / OCBs 1,77,881 0.07 3,03,595 0.11
Trust, HUF & Others 4,74,239 0.16 2,99,295 0.1
Sub-Total (C) 1,37,50,135 4.76 2,00,92,095 6.95
GRAND TOTAL (A + B + C) 28,89,10,060 100 28,89,10,060 100

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ORGANISATIONAL STRUCTURE
BOARD OF DIRECTORS

COMPANY SECRETARY & CORPORATE


MANAGING DIRECTOR PLANNING
CHIEF LEGAL OFFICER
CORPORATE
COMMUNICATIONS
CORPORATE SERVICES &
CHIEF RISK OFFICER
CSR

ITI PROJECTS

PRODUCTION SUPPLY CHAIN ENGINEERING ADMINISTRATION MARKETING & SALES

COMPONENT RESEARCH & SALES (DOMESTIC &


MANUFACTURING FINANCE
SOURCING DEVELOPMENT EXPORTS)

FACILITIES VENDOR QUALITY INFORMATION


PLANNING DEVELOPMENT ASSURANCE TECHNOLOGY PRE-OWNED CARS

PRODUCTION
CONSUMABLES SERVICE HUMAN RESOURCE SPARES
SERVICES

SUPPLIER MARKET STRATEGY


QUALITY ASSURANCE DEVELOPMENT

MARKETING

ROAD SAFETY

CORPORATE OFFICE & BRAND CENTRE


1, Nelson Mandela Road, Vasant Kunj, New Delhi, India
CORPORATE WEBSITE
www.marutisuzuki.com

ORGANISATIONAL STRUCTURE This system has ensured regular


The company has a multi-tier flow of strategic direction from the
management structure, comprising board to the operational
the board of directors at the top management, effective
followed by five business vertical implementation of the strategy,
heads reporting to the Managing clear delegation of decision making
Director. These business verticals with accountability, timely risk
are Marketing & Sales, Engineering, identification and mitigation,
Production, Administration and adequate controls and reporting of
Supply Chain. Each of these verticals the company's operations, and a
is headed by a team of two healthy financial performance.
members, one of whom is a
Japanese manager and the other, an Over the last 25 years, the company
Indian manager. The Japanese has been able to build a large pool
managers are also the Executive of highly productive and skilled
Directors of the board. The Indian manpower and an experienced
managers are designated as management team. They receive
Managing Executive Officers (MEOs) training on an ongoing basis,
and Executive Officers (EOs) and including training at SMC, Japan.
attend all board meetings. They are The company had on its rolls 7,159
supported by divisional and employees as on 31st March, 2009.
departmental heads.

Sustainability Report 2008-09 10 - 11

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ORGANSATIONAL PROFILE

MANUFACTURING FACILITIES K-series engine plant employs


Maruti Suzuki has two facilities in global manufacturing best practices
Gurgaon and Manesar, Haryana, to ensure high quality standards.
India, with a combined K-series engine technology is
manufacturing capacity close to environment friendly, reduces fuel
1 million cars per annum. In terms of consumption and offers best engine
number of cars produced and sold performance.
worldwide, the company is the
largest subsidiary of SMC, Japan. Manesar Plant
The plant at Manesar is the
Gurgaon Plant company's latest car assembly plant
The Gurgoan facility houses three which was started in February, 2007
fully integrated plants having a and has a capacity to produce over
combined manufacturing capacity 300,000 units per annum.
of over 700,000 cars per annum.
Manesar facility is the most modern
In 2008-09, the company took a plant, set up to suit SMC's and
major stride by commissioning a Maruti Suzuki's global ambitions.
state-of-the-art K-series engine The plant rolls out World Strategic
plant in Gurgaon with an installed Models, such as the Swift, the A-star,
annual capacity of 240,000 engines. the SX4 and the DZire.
Spread over an area of 20,300 m2,

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The plant is designed to MARUTI SUZUKI INDIA LIMITED JOINT VENTURES


manufacture diverse car models
conveniently. It has technologies Name Component Location
such as automatic tool changers, Asahi India Glass Ltd. Glasses Bawal (Rewari)
centralised weld control system and Bellsonica Auto Components
numerical control machines that India Ltd. Large Sheet Metal Manesar (Gurgaon)
ensure efficiency and quality. Bharat Seats Ltd. Seats Maruti Suzuki India Ltd. Joint
Venture Complex
Caparo Maruti Ltd. Large Sheet Metal Maruti Suzuki India Ltd. Joint
STRONG SUPPLIERS BASE Venture Complex
The company works jointly with its Climate Systems India Ltd. Radiators Assembly Bhiwadi (Alwar)
suppliers to develop new products, Denso India Ltd. Auto Electricals Dadri (Greater Noida)
achieve high localisation levels, and FMI Automotive Exhaust System Manesar (Gurgaon)
reduce cost. It has a strong base of Components Ltd. Components
246 suppliers (as on 31st March, Jay Bharat Maruti Ltd. Large Sheet Metal, Maruti Suzuki India Ltd. Joint
Exhaust Systems Venture Complex
2009) including 16 JV companies
Krishna Maruti Ltd. Seats/HL Roof/Door Trim Narsinghpur (Gurgaon)
where the company has strategic Machino Plastics Ltd. Bumper, Instrument Panel Maruti Suzuki India Ltd. Joint
equity stake. 76% of the company's Venture Complex
suppliers are located in the 100 kms Mark Exhaust Systems Ltd. Exhaust Systems, Door Sashes Gurgaon
of radius from its manufacturing Magneti Mareli Powertrain Electronic Manesar (Gurgaon)
facilities. Most of the JVs are India (P) Ltd. Control Unit
situated in the Suppliers' Park Nippon Thermostat Water Thermostat, Gummidipoondi (Chennai)
India Ltd. Water Temp-sensor
adjacent to the company facilities. SKH Metal Ltd. Fuel Tanks, Maruti Suzuki India Ltd. Joint
Sheet Metal Assemblies Venture Complex
Sona Koyo Steering System Ltd. Steering System,
Case Differential Narsinghpur (Gurgaon)
Suzuki Power Train India Ltd. Castings & Engines Manesar (Gurgaon)

Sustainability Report 2008-09 12 - 13

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ORGANSATIONAL PROFILE

2767
TOTAL SERVICE NETWORK
16
REGIONAL OFFICES
DOMESTIC SALES AND SERVICE
NETWORK
The company has the largest sales
and service network amongst car
manufacturers in India. It had 681
681
TOTAL SALES NETWORK
09
AREA OFFICES
sales outlets in 454 cities as on
31st March, 2009. The car park of
the company is in excess of
seven million vehicles and to service
this car park, the company has 2,767
DELHI CORPORATE OFFICE
04
ZONAL OFFICES
service workshops in 1,314 cities.
The service network of Maruti
Suzuki includes Dealer Workshops,
GURGAON PLANT Maruti Authorised Service Stations
MANESAR PLANT (MASs), Maruti Service Masters
(MSM) and Maruti Service Zones
(MSZ).

Besides selling and servicing


vehicles, the company provides its
JAMMU & KASHMIR customers with “one-stop-shop”
experience such as Automobile
Finance, Automobile Insurance,
Maruti Genuine Parts and
PUNJAB
HIMACHAL Accessories, Extended Warranty and
PRADESH
Maruti Certified pre-owned cars. The
CHANDIGARH
company had 315 pre-owned car
UTTARAKHAND
outlets in 181 cities as on
31st March, 2009.
HARYANA ARUNACHAL
NEW DELHI PRADESH

SIKKIM

RAJASTHAN
ASSAM
UTTAR PRADESH
NAGALAND
BIHAR MEGHALAYA

MANIPUR

TRIPURA
JHARKHAND MIZORAM
GUJARAT MADHYA PRADESH
WEST BENGAL

CHHATTISGARH

ODISHA
DAMAN & DIU
DADRA & NAGAR HAVELI
MAHARASHTRA

ANDHRA PRADESH

GOA

KARNATAKA

PONDICHERRY

TAMIL NADU
LAKSHADWEEP ANDAMAN & NICOBAR ISLANDS
KERALA

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EXPORTS TOTAL EXPORTS SALES OF MARUTI SUZUKI IN LAST FIVE YEARS


Maruti Suzuki exported the first lot 13 0
,00
0
of 500 cars to Hungary in
September, 1987. Presently, we are
18,
exporting to over 100 markets in 973
Europe, Asia, Latin America, Africa 48
and Oceania. In 2008-09, the
138
company launched a new model
A-star that meets stringent 11,0
85
European safety and emission 32,
740
regulations. The company has 51,
050 Est
exported over 500,000 cars so far. 200imate
9-1 for
52, 0
976
2 00
8-0
Port Facilities for Export 39,
1 57
9
20 0
In 2008-09, in association with 23,
7-0
8
696
Mundra Port SEZ Limited, the 2 00
16, 6-0
company had set up the state-of- 159 7
20 0
the-art facilities at Mundra Port, 5-0
6
Gujarat for export of cars. This car of Un i
ts 20 0
4 -0
Europe

export terminal offers a “Roll On, N o. 5 Non-Europe

Roll Off” (RORO) berth, which


speeds up the loading process and
minimises the chance of damage
to cars. The company also has a
Pre-Delivery Inspection (PDI) TOP 10 EXPORT MARKETS (As on 31st March, 2009)
Centre at Mundra.
VOLUME 69,751 62,163 45,086 40,925 37,329
In a first of its kind initiative, the
COUNTRY NETHERLANDS ALGERIA ITALY CHILE U.K.
company, in partnership with
Indian Railways, has developed
double decker rail wagons VOLUME 29,277 28,090 22,924 19,943 17,423
for transporting export COUNTRY SRI LANKA GERMANY HUNGARY NEPAL EGYPT
cars from Manesar
manufacturing facility
to Mundra Port.
CONTINENT WISE EXPORTS

52%
EUROPE
27%

18%
ASIA
20%
18%
AFRICA
39%

AMERICA
11%
15% OCEANIA
1%
0%

Cumulative till March 2009


2008-09

Sustainability Report 2008-09 14 - 15

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ORGANSATIONAL PROFILE
OUR PRODUCTS

The company offers a portfolio of 13 brands, ranging from the people's


car Maruti 800 to the stylish hatch-back Swift, SX4 sedan and luxury
Sport Utility Vehicle (SUV), Grand Vitara. More than half the cars sold
in India wear a Maruti Suzuki badge. As per the classification by the
Society of Indian Automobile Manufacturers (SIAM), Maruti Suzuki
models are categorised under the following heads:
A1 Segment (upto 3400 mm) : Maruti 800 ALTO
A2 Segment (3400 mm to 4000 mm) : Alto, Estilo, WagonR, A-star, Ritz, Swift Let's Go
A3 Segment (4000 mm to 4500 mm) : DZire & SX4 Alto is a great combination of
Multi Utility Vehicle (MUV) Segment : Gypsy & Grand Vitara economy, practicality and styling. It
exemplifies the benchmark in build,
Multi Purpose Vehicle (MPV) Segment : Omni & Versa quality and reliability in a compact
car. These attributes make it the
largest selling car in Indian
automobile market. This is testified
by the 24 hr endurance record set by
MARUTI 800 covering 3,082 kms in 24 hrs at an
Change your life average speed of 128 kmph.

Maruti 800 has gone beyond just


being a car; it has transformed the
lives of countless people, by
bringing the joy of motoring to
millions across the length and
breadth of the country.

DZIRE SX4
The heart car Men are back
A car that has everything you Revolutionary European design, world
ever desired; striking looks, class “drive by wire” technology, most
luxurious interiors and enough spacious in its class, steering mounted
power to capture your heart. Just audio controls, maximum ground
slide in the DZire and take it for a clearance in its class, high on safety
spin, it's sure to steal many a with dual airbags, Anti - lock Brake
heart, beginning with yours. System (ABS) and Electronic Brake
force Distribution (EBD) features.

GRAND VITARA* VERSA SWIFT


2.4 - Reloaded The joy of travelling together You are the fuel
Distinctively styled, the third Experience the joy of travelling A new kind of compact car, one
generation Grand Vitara takes three together. Equipped with twin-ACs, that's based on a fresh approach
decades of Suzuki SUV heritage to the large sliding doors and flexible to design and development,
next level. The Vitara model first hit seating, the Versa encourages family Swift delivers the kind of driver
the roads in Japan in 1988 as a 3-door and friends to enjoy long drives and and passenger experience that
part-time Four Wheel Drive (4WD). In getaways together. In spite of being places it in a class of its own and
its second avatar, the Vitara came so spacious, its design allows for easy has true worldwide appeal.
armed with a stylish design, superior maneuverability in the city.
engineering and a new name, the
Grand Vitara.
*Launched in India on 1st July, 2009

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OMNI
Ab kamyabi se hai sirf
Omni bhar ka faasla
GYPSY KING
Omni is truly India's original MPV. There is a Gypsy in everyone
Today it is available in five variants -
5 seater, 8 seater, Cargo, Ambulance With superb maneuverability,
and Liquefied Petroleum Gas (LPG). It smooth handling and raw energy
meets diverse needs across different packed into a sleek yet rugged
user segments and can double up frame, the Gypsy King is the real
both as a people carrier and a goods WAGONR adventure MUV, whether ploughing
carrier. It is easy on the pocket, yet For the smarter race through dirt tracks, climbing
tough on the job. formidable terrain or making way
Drive with complete peace of through the city traffic. Maruti
mind. The world class safety Suzuki is proud to support the
features of the WagonR keeps operations of our country's defense
you safe and secure, always. services with the tailor made Gypsy
Wearing new vibrant colours, the King. Gypsy has proved its mettle
new WagonR is full of freshness during defense operations in the
and energy to keep you charged Himalayas and the Thar desert.
up and always ready to go.

A-STAR
Stop @ Nothing
Designed to perfection, driven only to RITZ*
succeed, A-star has taken over the Live the moment
world. Made in India to meet European
standards, the car symbolises the The Ritz combines modern
ESTILO* beginning of a revolution with its European design, the sportiness
Take a fresh view of life unique aerodynamic styling. Powered of the swift, the latest in engine
by the latest state-of-the-art, light technology and Suzuki's globally
The all new Estilo is a new landmark weight K-series petrol engine, it has acclaimed expertise in compact
in terms of design and technology. the best in class pick-up and segment cars. Ritz is an exceptional blend
With its all new aerodynamic design, beating mileage of 19.59 kmpl.# of modern design and practicality.
Estilo sets the benchmark and makes The interiors of the car are smartly
each drive a fresh new experience. It is exported to many European and styled providing a very
Complementing its stylish looks are Non-European countries under the comfortable space to all the
new, classy and elegant interiors that brand name of Suzuki Alto and Suzuki people in the cabin. The K12M
redefine comfort. What's more, the all Celerio respectively. petrol engine and 1.3 litre DDiS
new Estilo with its advanced K-series diesel engine powering the Ritz
engine gives you incredible power # As tested by Automotive Research are supremely refined and silent
each time you turn on the ignition. Association of India (ARAI), Pune, India's with best in class fuel efficiency.
premier automotive research agency.
*Launched in August, 2009 *Launched on 15th May, 2009

Sustainability Report 2008-09 16 - 17

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