AMITY SCHOOL OF DISTANCE LEARNING Post Box No.

503, Sector-44 Noida – 201303 Management Functions & Behavior Assignment A Marks 15 Answer all questions.

1.

How can the field of OB contribute to the effective functioning of organizations and the well being of the individual?

2.

How are leadership theory and styles related to employee motivation? Explain with suitable examples.

3.

Discuss in detail the contribution of Taylor to the development of Management thought.

4.

Do you think when managers make decisions they follow the decision making steps as has been conceptualized in the rational decision making model? Which steps are likely to be overlooked or given inadequate attention? What can be the possible consequences of overlooking any of the steps?

5.

“Participation is an excellent method for identifying differences and resolving conflicts”. Do you agree or disagree. Discuss with suitable examples.

AMITY SCHOOL OF DISTANCE LEARNING Post Box No. 503, Sector-44 Noida – 201303 Management Functions & Behavior

In last one year the orders that have been received have reduced substaintially. R. In fact. the business has grown considerably. R.Assignment B Marks 15 Answer all questions. since then the business faced stiff competition from other traders. The company is mainly a family based enterprise. The business enterprise is also engaged in supply of silk sarees and other silk garments produced by local weavers to the big stores in major cities. Q3. Mishra owns a small trading company in Varanasi by the name of RKM Enterprises. . Key decisions are taken by the Director himself after occasional discussions with Ritesh. What do you understand by authority and power? How are they different from each other? Q4. The company provided raw material to the manufacturers of silk sarees. Mishra is the Director and his son Ritesh is looking after finance department. What is departmentalization? Why is it required? Discuss any one form of departmentalization. During the last one decade of its existence. In addition they have substantial export orders. CASE STUDY Mr. the turnover surpassed Rupees 100 million in the year 2003-04. Case study: Please read the case study given below and answer questions given at the end. Mr. Q1. Why does communication break down? How can communication be improved? Q2.K. The existing employee strength is more than 200 with 15 offices spread across the country. However.K. The son is also assisting his father in other strategical matters.

He has recently left a job with an MNC located in Mumbai and joined his father’s business to help in solving the problems.Rohit. Organisation structure ws also made flatter. Analyse the changes brought in by Rohit. The authority to take several major decisions was transmitted to lower levels. Instructions were given to all managers to consult their subordinates before taking any decisions. After joining. “The management of RKM Enterprises is not professional and is based”. He was determined to see that the company was professionally managed. Analyse and comment. Rohit made several changes in the organisation. family 2. A major restructuring drive was carried out. . Questions: 1. younger son of the Director is holding a management degree from Banaras Hindu University.

. Organizational politics Political decision making Accommodation Self satisfaction Which of the following is NOT A motivator according to Herzberg? Achievement Relations with others Recognition Responsibility Cognitive Dissonance theory has been given by Taylor Vroom Festinger Skinner The purpose of feedback in communication is To ensure that message has been understood To carry the message back from receiver to sender To complete the process of communication All of the above 6. Managers engage in ________ to increase their power and pursue goals that favor their individual and group interests. 503. The Hawthorne experiment was started by: Marks 10 3. Tick Marks (√) the most appropriate answer. Self Esteem means Love for yourself Respect for yourself Trust for yourself All the above 7.AMITY SCHOOL OF DISTANCE LEARNING Post Box No. Which of the following was NOT a need proposed by David McClelland’s Theory of Needs? The need for power The need for esteem The need for affiliation The need for achievement 2. 4. Sector-44 Noida – 201303 Management Functions & Behavior Assignment C (Objective Type Questions) Answer all questions. 5. 1.

Lowne .W. organizational and social Individual . Henry R. group and organizational 12. Andrew Ure and Charles Duplin contributed to the ___________school of management thought? Classical Behavioral Neo-classical .Dickson 8. Affective. behaviors and results.F. MBO was first suggested by? F. Psychoanalytic theory has been propounded by? Rogers Alderfer Janis Freud 10. Which type of leaders gives complete freedom to their employees Autocratic leaders Bureaucratic leaders Participative leaders Laissez-faire leaders 13. Taylor Henri Fayol Peter F. Drucker Watson 11. Charles Babbage .Skinner Elton Mayo W. --------------is the systematic study of the ways interaction. cognitive and behavioral Individual . Robert Own . ------------refers to the ability of individuals or groups to induce or influence the beliefs or actions of other individuals or groups? Power Responsibility Delegation Discipline 14. interdependence and influence among persons affect their behavior and thoughts Social psychology Industrial psychology Anthropology Sociology 9.Kurt Lewin B. The three levels of analysis that are studied in organizational behavior are? Traits.

Which is an advantage of decentralization? Encourages decision-making Easy to have uniform policy Greater Control Decreases complexity of coordination 17. to make decisions. The establishment of a distinct area. unit of subsystem of an organization over which a Centralization Departmentation Decentralization Functionallization . Which managerial function gives attention to influencing and motivating employees to improve performance and achieve corporate objectives? Leading Organizing Staffing Controlling 19. the translation of intended meanings into words and gestures is known as? Encoding Decoding Processing Transforming 21. The _______ refers to the delivery by one individual to another of the right to act.Pre-classical 15. Which type of departmentation is useful only at the lowest level of organizations? Departmentation by simple numbers Departmentation by time Departmentation by process or equipment Departmentation by strategic numbers 18. In the process of communication. to requisition resources and to perform other tasks in order to fulfill job responsibilities Centralization of power Delegation of authority Centralization of authority Delegation of responsibility 20. Which of the following is not a leadership theory? Trait theory ERG theory Contingency theory Transactional theory 16.

Which of the following refers to changing a task to make it inherently more rewarding . According to Fieldler’s contingency model. task structure and position power The style of leadership.what type of power is he or she exercising? Expert power Coercive power Referent power Reward power 25. What are they? The quantity of the membership.the _________method for dealing with resistance to change is commonly used Facilitation and support Explicit and implicit coercion Manipulation and cooptation Participation and involvement 28.22. motivating and satisfying? Enlargement Rotation Enhancement Enrichment 27. the organizational structure and position of authority The quantity of leader-member relationships. Which of the following processes shows how an individual seeks information about a certain issue and how he interprets that information? Dogmatism Perception Stereotyping Congnitive dissonance 23. the educational level of the membership and the organizational structure The power of the leadership. Which of the following is not one of the steps identified as part of the controlling process? Setting performance standards or goals Measuring performance Writing the reports Tasking corrective action 26. leadership situations can be analyzed in terms of three elements. When people are resisting because of adjustment problem. The organization chart is a way of showing? How the task of an organization are divided and co-ordinated The informal patterns of communication The stakeholders who have an interest in the company The physical layout of the buildings on a site 24. the member relationships and the organizational structure . When a manager secures the agreement of a colleague to work on a project in return for the promise of providing the colleague with some extra remuneration.

The tendency to see one’s own personal traits in other people is called Perceptual defense Projection Stereotyping The halo effect 33. The tendency to place the primary responsibility for one’s success or failure either within oneself or on outside forces is referred to as Authoritarianism Emotional stability Locus of control Extroversion 32. Which of the following theories deals with employee’s perception of fairness? Expectancy Reinforcement Need hierarchy Equity 34.29. ______ is a process whereby companies find how others do something better than they do and then try to imitate or improve on it. objects or people in the environment Dissonance perception Personality Halo effect Attitude 31. Which of these refers to the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas. A financial budget that estimates cash flows on a daily basis or weekly basis to ensure that the company can meet its obligations is called a Capital expenditure budget Balance sheet budget Cash budget Revenue budget 35. Which of the following characteristic distinguishes authority? It is vested in people not positions Subordinates accept it It flows across the horizontal hierarchy It emerges from the organizational values 30. TQM Continuous improvement Benchmarking Empowerment .

Which of the following is not a perceptual distortion (a) Stereotype (b) Halo effect (c) Projection (d) Extinction Nonverbal communication behaviors includes Twitching. Scratching.36. such as emergencies or setbacks Most important in the organization 37. 39. . Standing plans are Plans that are developed to achieve a set of goals that are unlikely to be repeated in the future Plans that are used to provide guidance for tasks performed repeatedly within the organization Plans that define company responses to specific situations. Democratic leadership is also known as--Autocratic Participative Bureaucratic Laissezfaire A significant part of a manager’s job is an orgnisation is to use the tools and techniques developed through OB research to increase organizational Structure Morale Complexity Effectiveness _____________________________ 40. rolling your eyes Secret notes passed between fellow works Intrapersonal dialog Sending an email response to an irate customer 38.

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