Silicates and corp.

ltd

Strive for excellence

what. when. where. and how of a learning program.INSTRUCTIONAL SYSTEM DESIGN  The model provides a means for sound decision making to determine the who. why. .

Steps 0f ISD MODEL: 1)Need assessment 2)Employee readiness for training 3)Creating learning environment 4)Transfer of training 5)Developing evaluation phase 6)Selecting training method 7)Evaluation and conduct .

ISSUES IN SALES DEPARTMENT Sales executives not properly reporting Sales executives & staff lack in:  Customer knowledge  Interpersonal skills  Negotiation skills  Market knowledge  Product knowledge .

delighting customers with a wide range of products and solutions in the automobile industry with the best people and the best technology .VISION STATEMENT  To be the most respected and successful enterprise.

Environment has been first and most important issue in priorities of the organization and working toward creating a prosperous society and clean world.MISSION STATEMENT  To provide safe & sound journey. The company is developing various new technologies from the perspective of energy saving and diversifying energy sources. .

STEP 1 NEED ANALYSIS:       Organizational goals Performance appraisal Questionnaires Survey Observation Interview .

 STEP 2 :EMPLOYEE READINESS FOR TRAINING     Pre-training tests Presentation Report Interview STEP 3 LEARNING OBJECTIVES Making sales executives equipped with:  Presentation skills  Market knowledge  Product knowledge  Interpersonal skills  Negotiation skills  Customer knowledge : .

STEP 4 TRANSFER OF TRAINING :  Performance review  Feedback STEP 5 EVALUATION PLAN:  Post-training tests  Presentations  Sales call  Discussion with superior .

 STEP 6 TRAINING METHODS: Mostly on the job training :  Audio-visual  Classroom lectures  Workshops  Role plays STEP 7 EVALUATION:  Feedback .

PROGRAMME VENUE Lawn Audi1 Audi 1 Lawn Audi 3 TIME 9:00AM.10:00AM 10:00AM.1:00 PM 1:00 PM.4:00 PM 1 2 3 4 5 Reception Introduction session Evaluation & test Lunch Results & Discussion session .2:00 PM 2:00 PM.11:00AM 11:00AM.TRAINING SCHEDULE SNO.

4:00 PM 4:00 PM-6:00 PM 1 2 3 4 5 6 7 Morning brief ±up session Probing & Negotiation skills Audi 2 Workshop Customer Reception Session Audi 1 Lunch Break Presentation skills & Workshops Case Presentation( Communication skills training) Conclusion session Lawn Audi1 Audi1 Audi 1 6:00 PM.6:30 PM . PROGRAMME VENUE Seminar Hall TIME 8:00AM-9:00AM 9:00 AM ± 11:00 AM 11:00AM-1:00 PM 1:00 PM.DAY 2 SNO.2:00 PM 2:00 PM.

6:00 PM .DAY 3 SNO. PROGRAMME VENUE TIME 8:00AM-9:00AM 9:00AM-10:00AM 1 2 3 4 5 6 7 Morning brief ±up session Audi 1 Body Language Linguistics and language skills Workshop Product Knowledge Break Market Information & Knowledge Session Conclusion session Audi2 Seminar Hall 3 10:00AM-12:00PM Seminar Hall 3 12:00PM-2:00PM Lawn Audi 2 2:00PM-3:00PM 3:00 PM.5:00PM Audi2 5:00PM.

6:00 PM .5:00 PM Conclusion session Seminar hall 5:00PM.DAY 4 SNO. PROGRAMME Morning brief ±up session Assertiveness & Persuasion Workshop Behavioral patterns Training VENUE Seminar hall 1 Audi1 Audi2 TIME 8:00AM-9:00AM 9:00AM -11:00AM 11:00AM -1:00 PM 1 2 3 4 5 6 7 Lunch Break Test & Evaluation Feedback & Discussion Lawn Audi 2 Audi 1 1:00PM-2:00PM 2:00PM-4:00 PM 4:00PM.

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