Action Principles

How Americans Get Rich
BILL FITZPATRICK
AMERICAN SUCCESS INSTITUTE
A NONPROFIT ORGANIZATION

Th e

®

Visit

BillFitzPatrick.com

Table of Contents
1. Set Goals......................................................................6 2. Divide and Conquer ...................................................7 3. Write A Personal Mission Statement ..........................8 4. Follow Through ..........................................................9 5. Embrace the Hard Work...........................................10 6. Don’t Complicate Matters .........................................11 7. Commit to Never Ending Improvement..................12 8. Be Frugal ...................................................................13 9. Make Today Special..................................................14 10. Record Your Thoughts..............................................15 11. Persist to Win ............................................................16 12. In Business, All Are Not Equal ................................17 13. Risk Failure ................................................................18 14. Get Tough..................................................................19 15. Be the Valued Employee ..........................................20 16. Find Another Job.......................................................21 17. The Wide World of Business ...................................22 18. Stop Wasting Time ....................................................23 19. Spread Your Enthusiasm...........................................24 20. Applaud the Beginner ..............................................25 21. Give Yourself the Gift of Self-Reliance....................26 22. Lead by Example ......................................................27 23. Control Conflict .........................................................28 24. Listen to Your Instincts .............................................29 25. Keep Pushing ............................................................30 26. Style and Attitude and Work Matter ........................31 27. Donald J. Trump: Get Tough ...................................32 28. Buying and Selling Businesses.................................33 29. Be Proud....................................................................34 30. Be Decisive................................................................35 31. Three Rules for Business Success............................36

2

32. Embody Integrity.......................................................37 33. Stay Centered.............................................................38 34. Love Many Things.....................................................39 35. Forget Everybody ......................................................40 36. Maintain Your Presence............................................41 37. The Business Doesn’t Matter....................................42 38. Appreciate Your Appeal ...........................................43 39. Develop Your Sense of Humor................................44 40. Create a Winning Team............................................45 41. Show Loyalty .............................................................46 42. Advance Your Career................................................47 43. How to Delegate.......................................................48 44. How to Manage Projects ..........................................49 45. Develop Your Special Talent....................................50 46. Copy Success.............................................................51 47. Develop Winning Habits ..........................................52 48. Salespeople Rule .......................................................53 49. Accept Hard Work ....................................................54 50. The Boss is The Rainmaker .....................................55 51. Communicate with Ease ...........................................56 52. Helping Troubled Employees ..................................57 53. Imitation before Innovation .....................................58 54. How to Choose a Partner.........................................59 55. Invest In Your Future................................................60 56. Retire Early ................................................................61 57. Have Faith .................................................................62 58. Your Core Values ......................................................63 59. How to Build a Team...............................................64 60. Look in the Mirror.....................................................65 61. Imagine ......................................................................66 62. Hold Sacred ...............................................................67 63. Focus on Your Strengths ..........................................68 64. Understand Courage .................................................69 65. Sandra Day O’Connor: Aim High ............................70 66. Run the Short and Long Roads................................71

3

.97 93........99 95........................ Hire Slowly...................................................................... Do What You Love Doing.........................................90 86...... Aim for the One Percent ..... Ask a Lot of Questions............................. Read............................................................ Advertising Basics ............................... Learn...............102 98............... Invest in Commercial Property .........................86 82................................................................... The Typical American Millionaire...104 100.............................................................................................. Supervise .................................74 70......96 92............................... Start a Business Now.............100 96..............85 81............................88 84.................................94 90.....98 94..............73 69......92 88..................78 74.............83 79................................................. Go Green ........................................................... Heed the Warnings ..93 89............75 71................... Read Biographies...103 99......84 80....... Become an Action Principles® Champion.........................87 83............................................. Build Networks . Go for the BIG Fish....................... American Business Slogans................... Close the Door on Regrets................................................................67...........105 4 ............... Appreciate Your Customer .................................................................72 68.................. Thank Your Ancestors ........... Write Your Elevator Pitch .......101 97..81 77.....79 75.............................................. Act With Boldness............ Your One Life ..................... Embrace Technology .................. Be Open to New Ideas ....... Raise Your Prices................ Read..................82 78...............76 72....91 87....................77 73........95 91........................................................89 85...80 76................................................ Start Your Revolution........ A Few Important Words ............. Fire Quickly ................ Jack Welch: Self-Confidence ..... Read......................... Magnify Your Effectiveness .......................................... Deal With It............. The Example of Wal-Mart ........................................

in Hanoi or Havana or Halifax. You can have a prosperous life and make a difference in your community. you don’t need luck.How Americans Get Rich As you read How Americans Get Rich. Follow the Action Principles and these How Americans Get Rich principles. They keep their businesses moving forward. They make money and they invest. I will be honored to be your teacher. Bill FitzPatrick • Bill FitzPatrick.com 5 . You can do this. Appreciation and respect will be yours. work hard. If you are an Action Principles® Champion. usually in real estate. They build repeat business from a satisfied customer base. I will not wish you good luck. you realize that what successful people have done and are doing in America. You can do this. learn from your mistakes and persist. They charge a fair price. They copy the leaders in their industries. thoughtful. you can do wherever you live. They offer a product that people want to buy. spiritual person of action. Watch my free instructional videos. always improving. There have been self-made successful people from every era of history and from every country. a tough. Write down your goals.

so don’t be shy. Dream big. Set a goal to watch ten hours and use the other ten hours more constructively. Average people buy one house. What you plan.Set Goals You have one life. Commit your mind and actions to do what it will take to succeed. or don’t plan. Plan for it. Set a goal of working 20% more. You need the time and the resources to develop your individual potential and special talent. Average people watch twenty hours of television each week. 1 6 . Set a goal right now to rise above the average and live an extraordinary life. working fifty hours and using the extra income to invest. Write it down. Average people work forty hours a week. These are your goals. is where you’ll go. Plan to do what the average person has done once and do it again and again until you become a millionaire. hoping that this single investment will ensure a comfortable retirement.

You become a shift supervisor and then assistant manager and then manager. You are known and liked by the national corporation. Reach for the stars. You volunteer to do the jobs that average employees avoid. You become the irreplaceable employee. clean rest rooms and empty grease traps. This is good. You react with an understanding smile when a child spills a milkshake. You willingly work extra hours. You pick up litter in the parking lot. Now. You mop floors. realistic. many of the goals you set will seem ambitious. 7 2 . make your plans. You network with other store managers and store owners. On the road to your future. You start by owning one. with your feet firmly planted on the ground. You want to own several McDonald’s franchises.Divide and Conquer Initially. you invest in a second and third and fourth store. Then. You learn the fast food business from the ground floor up and inside and out. achievable objectives. You get a job at McDonald’s. divide your journey into short trips. Take your goal and divide it into meaningful. You confidently borrow the money to buy your first store.

who you are now and the ideal you. Others are proud to call you friend. You have much and are able to share often. you pursue your ideal. What mistakes did you make? What slights did you commit? Are you enjoying your days? Did you stop long enjoy to savor your tea? Did you stop to smell the rose? Did you see the children laughing? You can describe the ideal you. to your office. stop to think about who you were. You are admired and respected. Or. You can keep a diary or scrapbook. Everything about you spells success from your home and your car. While average people are idle. Be the confident. ideal you. Some lucky few are able to call you parent or boss. You are a tough. Keep writing and refining and living. spiritual person of action.Write a Personal Mission Statement There is an ideal you. Every day. you can simply write a page or a paragraph. You are prosperous. 3 8 . thoughtful.

Follow Through Follow through is the secret weapon of the highly successful businessperson. It is the car salesperson or the real estate agent who doesn’t treat you like a one time opportunity but as a lifetime customer. It is the wow factor. It is openly and honestly talking with a customer who has a problem and doing your best to correct it. It is always performing above and beyond expectations. It is making the customer feel special and important. but every night. It is the restaurant manager who visits every table after every meal. It is doing the optional. It is appreciating and respecting your customer. It is the contractor who cleans up. It is bettering the standard. It is the florist who calls the week after the wedding. 4 9 . not just at the end of a job.

If you actually concentrate on working while you are at work. some see it as a comfortable meeting place where friends co-mingle in a commercial environment. encouraging an individual to personal excellence. clean-up. Rather. dealing with problem employees. They are focused on avoiding criticism while waiting for their next paycheck. Think followup. Often. If you are working for the right company. you embrace. solving customer complaints and soliciting new business. Many average workers are clock watchers. you give yourself a competitive advantage over average workers. the workplace is not a proving ground. appreciate and reward your hard work. What the average worker avoids. 5 10 .Embrace the Hard Work You excel by not being an average worker. The business becomes incidental to the social. You excel by working hard at the harder aspects of your job. your bosses will acknowledge.

There are those who listen. Becoming financially independent is not complicated. 6 11 . You listen. You appreciate your customers. You buy six properties. You identity the leaders in your industry and you do what they are doing. you are a tough. they can find excuses for inaction. you can do. learn and accomplish. You find knowledgeable teachers and mentors. Average people buy one house in the hope of a comfortable retirement. thoughtful. you plan and you act. You research. You find a way. You don’t sit around sharing ignorance with your friends. What others have done. There are those who talk accomplishment. spiritual person of action. and create a family financial empire. pay off your debts. You offer a quality product at a fair price.Don’t Complicate Matters Average people often complicate business matters because within those complications. Running a business is not complicated. Following The Action Principles®. you think.

To keep to a steady course and strive toward excellence. average people quit and settle for mediocrity. You are the boss.Commit to Never Ending Improvement It’s fun and exciting to plan and open a business but after a few months. It’s seems a small fact that the flowers in the beds outside the office are dead. You don’t turn a blind eye to anything. you may have to make improvements again and again. you do that. If you need to find new suppliers and new employees and new ways to promote your products or services. After the novelty wears off. You can’t yawn and shrug your shoulders. reality starts to kick in. Maybe the work ethics of some recruited staff do not match expectations. Through your example. some customer interest will wane. 12 7 . you are responsible for the energetic or toxic atmosphere in your workplace. You allow discontent among staff to fester. Ownership and management responsibilities are demanding. You maintain the standards. Perhaps several vendors should not have been so highly recommended. Suddenly updating the website is no longer a priority. second rate and quitting are not options. With the slow creep of discouragement. It gets easy to overlook the smudges on outgoing correspondence. You attend to the details. For the extraordinary.

An effective manager sets the example for employees. You can eat in the company cafeteria. then buy it knowing that you will use it. You see litter and you pick it up. Everyone will accept a leader who sacrifices along with the troops for the good of all concerned. You don’t need a private bathroom or reserved parking space. Think before you make major corporate purchases. Give yourself a day or two to consider the purchase and if you can still justify the item. No one likes a cheap person. Corporate frugality is a team effort. You can fly coach. especially frivolity and waste. You make money by generating revenue and by looking for ways to reduce the unnecessary.Be Frugal Employees understand that your company is in business to make money. Everyone should be engaged in looking for ways to cut costs and rewarded for sharing their suggestions. 8 13 . Don’t be impulsive. Get everyone involved.

make the small effort to publicly praise him or her. today you will watch your diet and take a short walk. You embrace hard work. Every day. If you have been neglecting your health. If you have been putting off making personnel changes. If an employee has done an exceptional job. Life doesn’t just happen to you. just do it. At the end of every day. If you want to generate additional business. you follow up with your old clients and make the effort to reconnect. You must never allow yourself to fall into a depressing rut of sameness. you choose a new challenge for yourself. 9 14 . you sleep well with a feeling of accomplishment.Make T oday Special You list and tackle your responsibilities head on. You have planned to make today and every day special. Order pizza for the office. bring a rose home for the wife and a movie for the kids. You make yourself tough by doing something that is personally difficult for you to do.

highlight. It is who you are. 10 15 . underline. What catches your eye? Is it the layout of an ad or a retail floor plan or a combination of words or colors? Is it a new piece of equipment or a website? What do you see that is efficient or smart or high tech? Record your thoughts You aren’t just a person of action. you are probably still thinking about business. Review your notes. Circle. You are a thinking person of action. cross out and expand your thinking. Have your paper and pen and pencil and marker available. When you aren’t at your desk working. Your mind is focused on improving your business. You can’t help it. You are exceptional. Take some notes. You are focused on success. Make a habit of writing them down.Record Your Thoughts You will have lots of ideas. You are always alert and aware and your subconscious mind is always churning out new ideas and new possibilities for increasing income or decreasing expenses.

You respond to the first email. To walk ten miles. with patience and honest hard work. You face a pile of papers on your desk. You have twenty emails to answer. However. Keep trying. you win. You make the first call. give up. the rewards of persistence will burst forth or slowly emerge. you are in pain. You pick up the first paper and deal with it. You will never give up.Persist to Win You will be successful. Get good. Or. It would be easy to find an excuse to stop and few average people would blame you. After eight miles. It will never be over until you say that it is over. You want to make ten cold calls today. Either way. You pick up the next paper. Winners persevere and take another step. 16 11 . suck it up and do it. you take another step. Take a deep breath. After six miles you are tired. there is no doubt. you take a step and then a step. Do it knowing that what you are about to do may advance your cause only slightly or have no effect at all. Be good. Of this. but you take another step. Any particular day may be tough and demand your best effort and concentration.

reactive and let circumstance and events shape their futures. They spend what they make and have little if anything saved for investment. Then. Seventy percent of people are average. you will find that workers are divided into three categories: 10. Their performance is marginal at best. They are in control. It is difficult for them to concentrate on doing their jobs. in all countries and throughout all of history. there is the top twenty percent of pro-active achievers. 17 12 . These are self-reliant people capable of decisive action. plan and act. They are moving forward. study. They dare and attempt and sometimes fail and learn and try again. They are content to be promoted when someone in front of them is fired. They are risk averse. quits or dies. They research. ten percent of workers are self-absorbed by their own nonwork related problems. 20. They are the corporate leaders and successful entrepreneurs. They are ambitious. 70. They work hard enough to not get fired.In Business. Through their own fault or no fault of their own. All Are Not Equal In business.

You are working for a poorly performing company. They will cling to the perceived safety of the status quo. Get out now. Take the risk. Pushing yourself beyond your comfort zone may be difficult but it can also be exhilarating and profitable. Sadly. many have learned otherwise. their families and their futures lies in their self-reliance and. the average majority would do it. Make an offer to buy the company. Your suggestions for corrective action are ignored. 18 13 . their willingness to change.Risk Failure Average people are risk averse. You love your job. often. They delude themselves into believing that big companies will always be there to protect them. Your boss at the flower shop announces that she will be retiring and selling the business. Research. If it were easy. Find another job or start your own business You are alert and aware to opportunities. You don’t ignore the warning signs. to face the unknown. everybody. The extraordinary person accepts the fact that the real economic protection for themselves. plan and then take the risk. It isn’t always easy to try new things without proven guarantees. Take the risk. Sales are dropping. You are alert and aware to problems.

And. second guessing or complaining. The time to prove yourself is at hand. The world of business is not waiting anxiously for your amazing personal contribution. customers. This is the wall. Pay the price. So. clients or patients will switch to your competitors. suck it up and do what you know you have to do to succeed in business. you might be passed over for promotion. You are being tested. This is the price that you are being asked to pay. Push over because all self-made successful people have been there. Without whining.Get Tough On your way to extraordinary. Climb over the wall. Partners and employees may disappoint you. there will be other walls blocking your path. You will lose a big deal. For no good reason. You may bang your knees and skin your knuckles. You will introduce products or services that will fall flat and cost you time and money. Get tough. 14 19 . get ready and get tough. Others have gotten over that wall and you can learn from them. yes. You have hit the wall. You need to climb over it.

Instead. You seek the changes necessary to reach the better you so that you can play your part in being a better sportsperson and role model. you must seek change. but then you will be a small person. there must be change. seek the changes which will allow you to be all that you can be as an athlete and a person. Can you change your day and spend more time with your family? Can you change your standard lunch routine and take a walk? Can you volunteer to coach and mentor those behind you who are just learning the game? What are the possible consequences of not changing? Realize that many people don’t make plans because they don’t want to risk any change. Since you seek growth. First. but also as it could and should be. you change yourself.Be the Valued Employee The status quo may be comforting. 15 20 . You must see yourself and your environment not only as it is. but for there to be growth. Doing little with your life is much easier and safer than taking risks.

you may be highly recruited and can’t resist the pay. benefits and perks offered by another company. appreciated and rewarded You and the boss’s son are vying for the same promotion The atmosphere is chaotic. 16 21 . tense and always in crisis mode The economic outlook for your industry is poor Upper management is jumping ship The company is not continually upgrading and investing back Of course.Find Another Job It may be time to look for a new job if: Your current job lacks challenges and is boring Your co-workers aren’t achievement oriented The company isn’t ethical The quality of your products or services is declining Your extra effort is not recognized. a superstar. being an extraordinary worker. Go for it.

22 17 . in Hanoi. we are remarkably the same with the same fears and dreams and aspirations. Yes. the salesperson who follows up with customers to be sure that the product has met their expectations is successful.The Wide World of Business From anywhere in the world. Yes. you will have a positive response. the shopkeeper who offers quality goods and appreciates his customers is successful. in Lima. this is what I believe. as humans. To think otherwise is a mistake.” Yes. in Nairobi. Yes. the apartment building owner who insists on a high standard of maintenance will have her units filled with happy tenants. in Sydney. You will be able to think. as you read The Action Principles® and the How Americans Get Rich tips. We may be different in very small ways but. the real estate agent who patiently shows a young couple twenty houses and then another twenty houses is likely to sell them a home. “yes.

motivation or interest Socializing during work time Personal business on the Internet Inability to make decisions. 23 18 . Time wasted is gone forever.Stop Wasting Time As a business executive. you should be aware of the following time wasters: Not planning or prioritizing tasks Misaligned priorities Mistakes Perfectionism Equipment failure Not listening or ignoring instructions Pointless meetings Lack of self-discipline. you appreciate the value of time. Focused hard work is the honorable path and the sure path to success. time waster have few friends except each other and no respect. delegate or to say “No” Procrastination Inattention or dozing off In the short run the time wasters may seem like they are beating the system. However. as well as to root out the do-nothings and the perfectionists. To improve your own efficiency and that of your valued staff.

Show them the potential that they have to live full lives of prosperity and peace. optimism. 24 19 . You will know that the only thing that stands between you and the accomplishment of your goals is a bit of time. You really are going to be appreciated and respected. After your twenty minutes of quiet time each day. you will feel recharged and ready to take on the challenges on your road to success.Spread Your Enthusiasm After a few months of reading your Action Principle® and How Americans Get Rich tip every day. You really are going to be surrounded by wonderful family and friends. something wonderful is going to happen. motivation. passion. support and spread your enthusiasm. it is much easier to reach out and help others. Now. encourage. You are going to start believing in your own wonderful financial future. This is all good. You really are going to be financially independent. when you see and believe all that you can do. Smile. This is really going to happen. a zest for life and a positive mental attitude fill you with energy. give. Enthusiasm.

successful person has had his or her own beginning. 20 25 . Every self-made. A beginner makes a rookie mistake. Your job as a business leader is to recognize potential. frustrated and more interested in making excuses than making amends? Remember. it would be difficult or impossible to change this type of person. They can look ridiculous and they can be annoyingly frustrating. at one time. How does the beginner react to your correction? Does he act defensively? Is he angry. that beginner was us. And.Applaud the Beginner Beginners make lots of mistakes. Who is a good listener? Who appears to learn quickly? Who shows talent? Who volunteers? Who could you stand to work with all day? Who is a younger version of you? This is the beginner to nurture and applaud.

Give Yourself the Gift of Self-Reliance Change happens. You may be saved by the action of others. Give yourself the gift of self-reliance and you won’t be taken for granted. What are the best in your business thinking and doing? These leaders are writing and speaking and you should be reading and listening. Get involved and you may put yourself ahead of the curve rather than find yourself dragged along behind it. Open your eyes and your ears. Alert and aware. where it is headed and how you can profitably find your place. 21 26 . Economies are globalizing. you may get passed by or even run over. You may not. The Internet is changing everything. it is naïve to believe anything except that you work for youself. If you are standing still. In the real world of business. Be prepared. You must know your industry. Take responsibility for your own career. prepare yourself.

Lead by example. counselor. employees are apt to dismiss your wisdom or completely ignore you. gotten a little banged and bruised yourself. coach or manager. ask for their ideas and understand their concerns. walked the talk. This is how a leader acts. 22 27 . it is important to walk the factory floor and get out into the field. All your motivational slogans and rallying cries will go for nothing. You are a veteran and carry the status necessary to command. Get to know your employees.Lead by Example If all you do is talk. you’ve earned the right to be taken seriously. when you’ve been in the trenches. You don’t hide in your office. Show how it’s done. As a teacher. Sometimes.

At any time you may encounter the rude. Breathe deeply and let it go. your contribution may be unappreciated and you may suffer disrespect. release the pressure and consider your options.Control Conflict Welcome to modern living. you may be subject to those who gossip. Your first instinct is to retaliate but never retaliate in anger. You may not always like what is happening but this too will pass. At home. arms. Release the stress from your feet. trunk. hands. seeing in you what they were unable or unwilling to do. In the workplace. What would be your best course of action to defuse the situation so that you can move forward? You must be the example. You do this for yourself. your employees and your family. the rock in the middle of stream allowing everyday frustrations and stress to wash by you. legs. Is the conflict personal or permanent? You don’t want to get bogged down by pettiness. the crude and the obnoxious. neck and your head. Since you are ambitious. 28 23 . some may be jealous of your progress and ultimate success. Relax. cut corners and take unfair advantage.

You know this is a bad idea. If you do feel it. You drive by an old building and you immediately see this building transformed into your next successful business location. Odds are. While others are skeptical and hesitant. you instinctively know what will work and what won’t. You know what to do. When business is slow. You feel it in your gut. Find some other way to help him. then go ahead and do it. You observe an enthusiastic young woman working at your local coffee shop. You don’t have to call a committee meeting before you take action. 24 29 . Many times you don’t have to do lot of soul searching. she finds chores to do. You make her an offer to work for your company. she smiles and solves the problem. She is a good worker.Listen to Your Instincts As your knowledge base grows. When a customer has a problem. You get the facts. There may be family pressure to hire your troubled bother-in-law. you know it will work. you’ll be right. Do not hire him. You are a business person and not a social worker. know it.

Average people don’t want to push or be pushed. you gain strength. Understand that no one wants to face rejection again and again. You may not succeed immediately. If it were easy. You are that somebody willing to take the risk of starting a business. you ask another ten. you will find many to support your reasoning. You put your name forward for that raise or promotion. and you still believe. If ten customers tell you no. it is persistent effort that separates winners from losers. However. Yet. If you want to take the easy road. If it were easy. the rewards for success wouldn’t be as pleasant. They are content with the sameness of today being like yesterday. with each challenge faced. everyone would do it.Keep Pushing To push yourself beyond your comfort level is a must as you travel up the ladder of success. average people will agree with your choice to delay or avoid. Because you validate their own inaction. 25 30 . You may take a few lumps as you move along the learning curve.

Style and Attitude and Work Matter Following The Action Principles . smile and get busy. Stand tall. The man of confidence wearing a two hundred dollar suit will look much better than the slouching weakling in the two thousand dollar suit. you can be a waiter ® 26 or a taxi driver or a shop keeper or a contractor or a commissioned salesperson and achieve financial independence by working hard and investing. It is having a goal and working passionately toward that goal. They always have. It is a style and an attitude. They always will. An exceptional man or woman will succeed at any business any where. The ambitious young office cleaner with a plan to building a building maintenance company is a much better prospect for financial and personal success than the depressed middle age lawyer whose office he is cleaning. 31 .

meeting and solving problems head-on. even when they are under attack. “No. commitment. It is solving problems instead of letting them fester. toughness means playing by the rules but also putting those rules to work for you. Trump For a nation. It is being who you really are. Toughness is knowing how to be a gracious winner … and rebounding quickly when you lose. Trump Businessman Get T ough Toughness is pride. In business. simply. while keeping the big picture in mind at all times. even when society wants you to be somebody else.27 Donald J. Donald J. and the courage to follow through on things you believe in. drive. toughness means avoiding complacency.” 32 . It is looking at an adversary across the desk and saying.

these opportunities do materialize. but at times. the odds are that you can peacefully co-exist with others in your industry. you probably aren’t going to be working forever. successful businesspeople are always thinking about investing and divesting. to sell your business to your competitor.Buying and Selling Businesses You don’t have to crush your competitors. In business and in life. Since there are economies to be gained from greater size. there may be opportunities to share ideas and ways to combine your strengths for mutual benefit. This is the plan. it may be advantageous for you to acquire your competitor’s business or. Perhaps on your path to wealth. When you are known as a capable. at some point. Not always. Since there is usually enough new and underserved business to go around. if you are following The Action Principles® philosophy of self-improvement and service to others. You may wish to retire early and have the time and the resources necessary to fully develop your special talents to better the world. 33 28 . honest and respectful businessperson.

You study and work hard. You are a demanding employer. You delay gratification and invest. There is no secret to your success. These average employees. You employ a staff that wants more than being ordinary and they expect and receive above average compensation. you have more because you do more when more is needed. You are ambitious and goal oriented. Be proud of yourself and your company or keep changing until you are. 34 29 . You are a leader in your industry. perpetually waiting for the next paycheck. often working just hard enough to not get fired. Take joy in doing an exceptional job. dynamic work environment. You set the bar high for yourself and you expect the same from your workers.Be Proud You exercise and watch what you eat and how you dress and how you treat others. Many employees can’t stand the pressure of working in a competitive. You are a listener. You are a volunteer who is generous with your time and resources. Be proud of who you are for good reasons. can find employment elsewhere.

go. Don’t procrastinate. In combat. 30 35 . you’ve got to take action and adapt to the environment and the circumstances as you find them.Be Decisive The United States Marines are a rapid deployment force. No one is going to come up to you and hand you a bag of money. In business. the generals frequently call them. They train every day to face all types of scenarios. Marine battle planners look for a seventy percent advantage and then they go. You have to plan and take decisive action. go. When a dangerous job has to be done quickly. you can’t plan for every possible eventuality. Take action. you have to train every day to be prepared to meet the challenges of the marketplace. They have to be adaptable and decisive. The Marines have to be ready to fight anywhere under any conditions. You can become a perfectionist. Don’t over analyze. Do what needs to be done and get it done.

Ask for more business. Offer a quality product or service that the market demands at a fair price. 3. Very simply. 31 36 . Copy success. 2. Appreciate your customer. If possible.Three Rules for Business Success You can spend years in business school studying complicated economic theories. You can do more. Simply start and continue to do what you know you should be doing. Say thank you. Find the leaders in your industry and do what they are doing. You can search the world for hidden secrets. There are three simple rules required of all successful businesses: 1. make them your mentors. as an alert and aware consumer. you already know what characteristics make a business successful. Or. you can start a business and get to work. You do not need to do more. Don’t fool yourself.

You can be deceptive in your advertising. You can decide to set the standard for your industry and maintain your core values. In the short run. It is much better to be a serious person who takes his business seriously. Your word and your handshake should mean everything. In the long run. It is much better to live by a code of honor and core values. others will have noticed your duplicity and may plot against you. many will relish your demise. You will be rich but reviled. 32 37 .Embody Integrity You can take advantage of customers who aren’t knowledgeable or particularly sophisticated. You can feel good about who you are and how you earn a living. you may think that taking advantage is an advantage. Eventually. You can cut corners on your products. You can recommend unnecessary services. You know the right thing to do.

All those forced to be around you will suffer. there will always be demands on your time from competing interests. As a successful person. However. Whether that’s playing golf or sailing or lying on the beach or gardening or doing nothing. The work and the problems and the opportunities will all be there tomorrow. Find your calm center where you can recharge your batteries.” If you are overworked. Your health will be affected. At times. do it. need sleep and are stressed and angry. you’ll need to leave work alone.Stay Centered As a successful person. put away the cell phone and just retreat to where you can find your own way to relax. there comes a point when enough is enough and when you must save yourself and say. your natural inclination will be to try to do more. “no. Naps aren’t only for children and meditation isn’t only for monks. You need days off and you need vacation time. 33 38 . forget the email. your efficiency and productivity will diminish.

You can make the choice to take early retirement. benefiting the local economy and community while allowing your workers their chance to live happy and productive lives.Love Many Things Being a successful businessperson. you can find a lot to love. You can love the feeling of power that self-reliance gives you. You can love the opportunity to be a leader to your employees and a positive example for those in your industry. 34 39 . You can love that you are providing good jobs. But. You can love the feeling of pride that comes from offering a quality product or service to your valued customers. success in business can mean more than money. laying a smoother road for your heirs to follow. develop your special talents and build a solid financial estate. You can love the high standard of living resulting from your hard work. You can love the challenge of creating and building your business. You are in control.

Sometimes you have to make personnel changes. You are in business to make money. All customers are not always right. Some bring to the workplace personal issues far beyond your control to correct. Sometimes your better course is severing ties with a perpetually disgruntled customer and finding a new one. magazines and television. Start the buzz. You are in business to make money. Some have unreasonable expectations. You can never be all things to all customers.Forget Everybody Rather than trying to reach everybody. 35 40 . many with little or no interest in your product or service through traditional mass media advertising. Find ways for those with influence to sample your product and talk about it. Introduce yourself and company to the individual websites and blogs and reporters with a specific interest in your field. you might be much more effective by finding online niche markets. Not all employees are created equal. newspapers.

it is not the trappings of accomplishment and wealth that will bring you respect. It is your confident presence that says that you belong where you are. You are a proud example of a leader. You willingly share your enthusiasm and good fortune. You have nothing to prove or defend. Praise or criticism does not affect you because you know who you are. You are like a steel bar wrapped in cotton. You are curious. 36 41 . hands and steady eyes matched with a gentle smile. You have studied your business inside and out. You act naturally and relaxed. vendors and your customers.Maintain Your Presence You are a successful business person with a nice house. You work hard and you appreciate those around you: employees. You have diplomas and awards. clothes and jewelry. However. car. open minded and a good listener. You have strong quiet.

work doesn’t seem like work.The Business Doesn’t Matter The business that you choose doesn’t matter. There are wealthy lawyers in Cleveland and prosperous sports therapists in Moscow. When you love your work. The motivated cab driver in Caracas will make more money than the lazy lawyer in Caracas. You can sell wine in Buenos Aires or tires in Nairobi or arrange lunch dates in Yokohama. you will soar far above the average. There are five thousand different types of businesses and people have gotten rich from all of them. 37 42 . With The Action Principles® and the three simple rules of business as your guides. The moral is that if the business doesn’t matter you should choose something that you love doing. The business doesn’t matter but your style and attitude do matter.

Appreciate Your Appeal
Likeability is an important business asset. Consumers have a choice to whom to give their money. Let them give you their money because they like you. As much as possible, learn your customers’ names and use their names when you see them. Greet them with a smile and a warm handshake. All of your customers should be continually reminded that you appreciate their business whether that’s selling pizza, fixing their car, selling their homes or teaching them yoga. Always, follow up. Your appeal pays dividends. Satisfied customers know you, trust you and are the easiest to sell additional products and services. Satisfied customers are also your best source for testimonials and referrals. Be charismatic. Appreciate your appeal. Enjoy the profits.

38

43

Develop Your Sense of Humor
Business is serious. You need to make money to pay your bills and for investment. If you have employees, you are obligated to stay financially solvent for them as well as yourself. What’s funny about this? Probably a lot. You will experience weird customer requests, orders that are completely bungled and misinterpreted directions. There are times when all you can do is throw your hands up in the air and have a good laugh. And, sometimes good humor is the best method for getting everyone back on track. It’s great when the boss knows how to take a joke on himself. Together as a team, you work very hard to get an important job done. When you are finished, you exhale in relief, let the tension go, feel good and you want to laugh. This is the basis of camaraderie. Everybody should go for a meal together to celebrate. There are times to be serious and there are times when you can lighten up. Let’s not fool around here. Well, maybe just a little. 44

39

40
Ross Perot American Business Leader

Create a Winning T eam
You can do a lot by yourself but much more by assembling a winning team. Start by being the example. Be ready to work harder than anyone else. Accept that all people have strengths and weaknesses. Understand that talent comes in all shapes, sizes, races, religions, and both sexes. Be aware. You are always looking for talented, enthusiRoss Perot astic people to hire. Surround yourself with people who accept challenges and aren't afraid to carry more than their own weight. Seek people who are smart, tough, self-reliant and who hate to lose. Look for people who were achievers since childhood.
As you must keep training and improving, give your employees the same opportunities to develop and hone their skills.

45

It is easier to sell to a loyal repeat customer than to try to sell to someone new. Make everyone feel that they are a part of an important team doing honest work. Thank them. you have to give it first.Show Loyalty Build employee loyalty through fair dealing. You need your core of loyal veteran workers to set the example and lead the way for new hires. Reward them. It is much more cost and time effective to retain loyal employees than constantly hiring and training new employees. Let employees know that you appreciate their efforts. It is much more cost and time effective to keep existing customers satisfied than to search constantly for new business. To get it. With good news or bad. keep them informed and in the loop. 41 46 . Loyalty is a two way street. Most consumers are not natural risk takers and will remain loyal to brands that consistently deliver a quality product or service.

teachers. take-charge person on a mission to build your career. vendors. 47 42 .Advance Your Career You are a self-reliant. clerics. You are hard working and opportunistic. You can take courses and join and participate in trade associations. This is how you’ll get ahead. partners. You have identified the leaders in your industry and you know what they are doing. To get ahead. You know who you are and where you are going. Seek their counsel and ask for their help. investors and other businesspeople. Good things will happen because you make them happen. Self-promotion is a good thing. financiers. you can read business books. such as: executives. you know what it will take to reach the next leadership level of responsibility and income. politicians. and thank them. Let your bosses know that you aspire to greater things. You don’t sit still and hope that some lucky opportunity will befall you. Always be on the lookout for people who can advance your career. Listen. You have your goals and objectives and to-do lists. From your research. consultants. You are alert and aware. blogs and journals.

Be sure the employee understands the requirements and due date. follow up. This will help you to concentrate on what you do best and allows you to think. Match the right person to the right task. Ask the employee to assume responsibility for the task. Periodically. Encourage feedback if problems arise. 43 48 . Establish a realistic completion time. plan and improve organizational efficiency. You also delegate tasks that employees can do better than you. Precisely explain your expectations for the task. Say thank you.How to Delegate You can get more done with others’ help. You assign tasks that are cost and time effective for others to do for you. which means learning how to delegate assignments.

what other resources are needed? Which team members are needed to complete the project? Do all team members understand their specific tasks? Is there any flexibility in the completion of the project? How will progress be monitored? How will final completion be measured? When you have these answers. 44 49 . You have specific projects to manage and complete as you steadily progress along the path to your ultimate career success. you will be on the road to project success.How to Manage Projects Unaccomplished people are aimlessly content to watch their lives drift by. which is your success. ask yourself these questions: Exactly what has to be done? How important is completion to me and/or the company? Who is responsible for completion of the project? Is there a start date or a deadline? What is the estimated time allocated to complete the project? What is the cost and is sufficient capitol available? Besides money. For each specific project. This is not you.

Develop Your Special T alent There is something special about you that makes you one in ten thousand. It will be your goal to join this elite group. if used. you are going to rise quickly to the top twenty percent of your profession. your entry is almost guaranteed. will better mankind. The vast majority of people never find the time or have the resources to identify and develop their special talent. This does not have to be you. You will know what your leaders do and how much they earn. This is sad. You have a special talent which. You will have the time and the resources necessary to find and develop your special talent. If you own your own business. you are even better positioned to define your own financial future. With your work ethic and core values. In the corporate world. 45 50 .

Ask and listen. take them to breakfast or lunch. you must follow-up with a thank you and this is also copying success. read your trade publications and identify all trade websites and blogs. What are their thoughts on where your industry is headed? What do they see as future challenges in the industry? Who were your role models’ role models? And. 46 51 . When you find suitable role models.Copy Success You learn all you can about your product and your customers’ needs. Of course. To find the superstars in your industry. Most successful people will be flattered and not annoyed by your attention. seminars and conventions. You learn all you can about sales and you find the leaders in your industry. what would they do if they were you? This is called copying success. Don’t be shy about asking for advice and networking assistance. Find out what they are doing and do what they are doing. maybe most importantly. Join all applicable trade associations and participate in meetings.

47 52 . In this defining moment. What can you do to make more money and advance your career? You work from a prioritized to-do list. No one knows you better than you. Every day. you look for small ways to challenge yourself and spoil yourself. No one is perfect. you stop to think about where you have been. positive habits and become a better. This list helps you to separate the urgent from the important from the routine. happier and more successful person. Should you be dieting or exercising or reading more? Should you be spending more quality time at home with those who truly love you? Today is day one of your thirty-day quest to develop a new winning habit. you can choose to invest one month in the formation of new. Be honest with yourself. what tasks are you avoiding? Should you be cold calling or following-up or soliciting new business or making personnel changes? Today is day one. where you are now and where you are going.Develop Winning Habits Every day. There are personal areas that need improvement. At work.

your fortune is make. They can’t knock on doors. You are among the elite. This is why sales people are highly paid professionals.Salespeople Rule Every company relies on its sales force. Most people can’t do this job. Some won’t. A person who can bring in business is a very valuable asset. partners or venture capital. If you can understand and accept the following little reality of marketing. “Some will. you can be a successful commissioned salesperson.” 48 53 . You don’t need advanced college degrees. You have all you need – you. They can’t work alone. You are your own business. So what? Next. If you have the courage to talk to customers about buying a quality product or service at a fair price. They take rejection personally. All the jobs in the company depend on the sales force’s ability to sell.

Because you are goal-oriented.Accept Hard Work You know and accept the value of hard work. What others avoid can become your opportunity to profit. You want to work at work. Many people don’t work very hard at work. Over time. especially less ambitious co-workers. Almost all jobs have tedious or arduous aspects to them and it’s human nature to avoid these more difficult jobs. You have accepted hard work. Some people are productive only half of the time. may resent your willingness to do more than is required or expected. Appreciate that some may praise your hard work while some. The real estate agent doesn’t want to show a house on a Sunday night. The auto mechanic is too busy to follow-up and check if his customers from last week are satisfied. The salesperson doesn’t want to take the extra time to explain the extended warranty. you don’t need a lot of motivating. even though these are the tasks which may be the most productive for the company. The rest of the time they are engaged in nonbusiness activities. 54 49 . this willing to work harder and attend to details can make a big difference in your career advancement and ultimate success.

The caterers need functions. As the boss. The owner of the landscaping company may enjoy mowing lawns but someone has to find the lawns to mow. until your business is well established. The law office needs clients. perhaps your only function. your primary function. Without customers. 50 55 .The Boss is The Rainmaker In a small company. always trying to get the next job. you may want to work on the crew but your real job is knocking on doors and always. you have no business. will be as the rainmaker. you may fancy yourself a chef but your real job is to make samplers into regular diners who will also recommend your great food to all of their friends. someone has to bring in the customers. If you own a house painting company. The chiropractor needs patients. Guess who? It is the boss who has the responsibility of making it rain with a steady stream of business. If you own a restaurant.

Before you ever open your mouth. create a better rapport with your audience by coming out from behind the podium. Take a deep breath and relax your body from the top of your scalp. Tell stories. Listen and don’t interrupt. Have a comfortable yet firm handshake. Keep your hands open and exposed. Before a big interview. your body is communicating your interest and your power. how will you stand and sit and how will you be warmly received. fingers. Make your speech short and conversational. arms. Keep your chin up. legs and toes. People who are in agreement with each other will usually be mirroring each other’s moves. Don’t preach. 56 51 . Respect others’ personal space. Nodding your head shows that you are listening and are interested.Communicate with Ease Body language is important. Smile. Breathe and relax. cheeks. forehead. Plan what will you wear. you can mentally rehearse and practice. shoulders. using the theater of your mind. torso. When you are giving a presentation. Introduce yourself. chin. Stand up straight. mouth. how will you sound. speech or presentation. eyes. neck.

At the first sign of concern. You are running a business. He should understand that he will be treated with respect in turn for respecting your role in the counseling process and his possible termination. Act sooner rather than later. outside problems. you can have compassion and you can offer some therapeutic suggestions but individuals must solve their own problems. compassionate and decisive. for the sake of all. You must be alert. If an employee becomes self-absorbed by his or her own personal. 52 57 .Helping T roubled Employees One troubled employee can poison a work environment for everyone. don’t allow the situation to fester or linger. aware. Be fair but be firm and. Have a personnel policy in place to deal with troubled employees. bring the employee into the office and have him read the policy. Answer his questions regarding his rights and responsibilities. As an owner or manager you must remain aware of all of your leadership obligations.

After your business is established. If it works. you double your challenges. See what you can do. you are an entrepreneur and not an inventor. even if you succeed at the convincing. you have to make them buy from you. As you think about entrepreneurial opportunities. this is best done after your business is established.Imitation before Innovation See what others have done. You want to research and stick closely to the tested. there will be plenty of opportunities for you to innovate and try new ideas. 58 53 . when starting your own business. don’t forget any networks or connections that may give you an advantage in starting your own business. When you invent something. Copy it. In general. Then. You first have to convince customers that they want your new or better something. don’t fix it. Did you acquire skills working as a child in a family business? Can you take over an established family business? Does your uncle or your neighbor or your brother-in-law or a former classmate have connections to assist your business? There is a proven path to follow. Again. Follow it.

There must be a shared vision and a comfortable balance of power. The idea is that you both stand to achieve more with the help of each other. your partner should be likewise. always offering each other objectivity and positive reinforcement. 54 59 . You should expect that your partner would be a professional who would support The Action Principles®. Partnerships are a two way street. Choose wisely and benefit. You should feel secure when bouncing ideas off your partners and you should never feel hesitant to push one another. You will meet regularly and exchange information in a supportive environment of mutual respect and trust. Allow these core values to provide a framework for working together.How to Choose a Partner A partner is someone joining you on your journey to financial independence. If you are an ambitious hard worker. Good partnerships are a blessing. Select a partner whose style and attitude is compatible with your own. You have complimentary skills. Partnerships that go bad can be a nightmare.

They realize the time value of money and how sound investments made today can have a compounding return tomorrow. 60 55 . The rewards of hard work and investing can be powerful. Self-reliant workers typically work fifty hours a week and use the extra twenty percent in income to invest in a mutual fund or real estate or in their own businesses. In marked contrast. average people spend every dime with nothing reserved for retirement. They are forward thinkers. Average workers without investments may have to work until the day they die. A self-reliant person thinks differently. Average people typically work forty hours a week and feel satisfied and exhausted. wanting what they want now.Invest In Your Future Regardless of their annual income. Average people will wonder. Average people think in terms of immediate gratification. but too late. They hope that their companies or the government will take care of them in their old age. how the selfreliant accomplished what they did. selfreliant workers may be in a comfortable financial position to retire in only a few decades. They will assume it was through inheritance or luck and they would be wrong.

rich and retired.Retire Early Kirk Kirkorian kept building Las Vegas hotels into his nineties. It is a young person’s plan to make. early retirement can be your specific goal. maybe not. Summer Redstone was one of the most influential men in Hollywood into his eighties. Volunteers can assist with many problems in the world. but not if you are young. Retiring early doesn’t just happen. sell the business and retire. writing. Maybe you’d like just to relax and play golf or be more involved with your grandchildren. These are nice options for those with sufficient investment income. 56 61 . if you work for yourself as an entrepreneur. early retirement might never happen. These men and woman love their jobs. Invest. acting or artistic career. It’s tough to launch a singing. If you work for someone else. Or. The average age of Untied States Senators and Supreme Court Justices is nearly seventy. However. You will work hard for fifty or more hours a week for twenty or thirty years. You may love your job enough to never retire. This is the plan. It’s easier to give your time if you already wealthy.

Believe in yourself. Only those with faith will try and try again. Some will be skeptics who are jealous of your courage and your willingness to take risks. 62 57 . Go for it. Will your new business succeed? Will your investments prove wise? Will you retire early. Some doubters will be your family members. You research. Have faith. Have faith in yourself.Have Faith Anyone can be hard working and motivated for a little while. Persist. you will meet many doubters. trying to protect you. when you dare and challenge and test the status quo. You have seen what others have done and you see no reason why you can’t do the same. proceed anyway. When you venture out beyond where average people are comfortable. Some will be pessimists who always look at the bad side of everything. and will your special talents be developed and recognized? Have faith. but only those with faith can sustain their efforts for the long haul. You may need a thick skin to listen and then. observe and study.

a self-confident individual and a decent human being. you will: Embody professionalism Perform confidently Face fear and danger Accept adversity Work hard Focus on results Remain alert and adaptive Take responsibility Lead by example Commit to self-improvement Seek knowledge Maintain a positive outlook Stay faithful and loyal Display honor and integrity Act respectfully Volunteer selflessly 63 58 .Your Core Values As a successful businessperson.

When mistakes are made and business is lost. 59 64 . Everyone should take a personal and team pride in beating the competition and being the choice. suggestions. reasoned criticism and questions must be encouraged. Those with experience must be willing to teach and assist beginners. Consumers have a choice. Then pull together to leave the past behind and move on to new challenges. Each must be willing to make occasional personal sacrifices. Responsibility and accountability must be accepted. Ideas. The team’s mission must be outlined and understood through clearly defined goals. salvage what you can and make amends. respect one another and share the credit for the greater good of all. everyone should band together to figure out what went wrong. Individual strengths must be identified and appropriate roles assigned. each individual must subscribe to the principle of putting the team first. Everyone commits to doing his or her individual best to work to a high standard.How to Build a T eam To build a strong business team.

First impressions are lasting and all impressions are important. You are who you appear to be. Your manners should be impeccable.Look in the Mirror Look in the mirror. confident person capable of taking immediate action to achieve a worthy goal? You should. others will turn to you as the good example. You must know what characterizes the style and attitude of a winner in your profession. your best self. Go through your trade publications. Look the best that you can look. When you are successful. farmer or bank president. Like what you see. well dressed and confident. you can look well groomed. 65 60 . Copy them in manner and dress. What is your best hair style and fashion style? Are you too flashy or too plain? Ask knowledgeable friends you trust. or change until you do. stay alert at industry meetings and find the people who have already done what it is that you want to do. Whether you are a soldier. Keep improving. Be yourself. Set the example. Do you see an Action Principles® Champion? Do you see a tough. thoughtful spiritual person of action? Do you see a fit.

See yourself as appreciated by your family and friends because you are strong and confident enough to be selfless.Imagine You are what you think about all day long.20% extra to invest. See yourself having enough to give back to those deserving who are less fortunate. 61 66 . See yourself as a respected member of your community. think of yourself as an Action Principles® Champion. See yourself as a hard worker with enough money to pay your bills. thoughtful. a tough. a leader in your industry. See yourself earning in the top twenty percent of your profession. stop imagining and do it. spiritual person of action. You have the free will to choose who you will become. So. Now. live comfortably and still have 15% . See yourself as a successful businessperson.

You will probably be so successful in business and investing that you will have the option of early retirement after twenty or thirty years. When you make a promise to a customer. You will still build your business for the longer haul based on honesty and integrity. You will do your best to offer the highest quality goods and services. which means not just perceived value. whether that means more business for you or not is not relevant. 62 67 . When customers put their trust in you.Hold Sacred Your word is your bond. You will give honest recommendations. you will do everything in your power to deliver what is expected and more. but real value to your customers. You will be truthful. You will lead and insist upon on a team effort to provide a clean. Your good name and your solid reputation will be held sacred. safe work environment where all employees can prosper. you will never betray that trust.

You will find the leaders and in your industry and you will listen to them.Focus on Your Strengths You are not some little grey man hiding at a desk in the corner trying to avoid notice and additional work. You have goals and objectives. Your strength is that you are an ambitious. volunteer Your strength is that you are not greedy. You will read books related to your industry. 68 63 . Others know what to expect of you. They put you among the elite. You are the person who will stand for what is right. You will share. Your strength is that you know what you want to accomplish. You are able to step back. surf websites and will participate in trade-related blogs. Focus on these strengths. You are consistent. hard worker who will concentrate on the difficult aspects of your job and who will. when necessary. Your strength is that you are willing to learn. You have a personal mission to complete. You are determined to make your one life meaningful. You don’t grab more than you need.

you will risk and fail. if you are learning from your mistakes. It will take courage to be a contrarian. Now. to carry on and persist. it will be easy to quit.” It will be perfectly natural for you to second guess your own decisions? Did you do the right thing by choosing the more difficult path? It would have been so much easier just to have just stayed at home. You may try again and still meet defeat. More likely. then. with plenty of pot holes and boulders to avoid. you may feel crazy to keep going. If you are making the same mistakes again. With the best of intentions. No one expects you to be more than you expect for yourself. Many around you will be quick to say. “I told you so. the road will be curved. 64 69 . Have.Understand Courage Rarely will you find a perfectly smooth straight road to financial success. face your fears and do it. You will be delayed. you will become a seasoned veteran and your persistence will pay off. as most do. courage. with courage. However. When you hit a wall. you are crazy. Your faith may be tested.

The individual can make things happen. So be a full participant in life’s opportunities. Supreme Court Aim High The habit of always doing your best regardless of how unimportant the task is a habit of the successful. devotion to excellence in all things. As Abraham Lincoln once said: “I always prepared myself for the opportunity I knew would come my way. Aim high. It is the individual who has acted or tried to act who will not only force a decision. even when it seems that the world will little note nor long remember the small tasks in which you find yourself engaged. If you strive for excellence you can and should have a substantial impact on the world in which you live. Whether the individual acts in the legal. but have a hand in shaping it. 70 . Sandra Day The individual can and does make a O’Connor difference. governmental. even in this populous.65 Sandra Day O’Connor Former Assoc. Justice of the U. S. can have its rewards. or private realm. complex world of ours. one concerned and dedicated person can meaningfully affect what some say is an uncaring world. It’s the individual who can bring a tear to our eyes and cause us to take pen in hand.” As his career attests.

Your future will be based on the decisions you make today and live every day. well groomed and well spoken. Do it and feel good about doing it. On the long road. You can decide to be positive. Your life is a succession of days. to get married or to graduate. You can decide to be fit. You don’t have to wait for a promotion.Run the Short and Long Roads Today is the short road. You can decide to be well read. 66 71 . Your future is the long road. Starting today. You must do your best to make the best of each day. you can make the choice to tackle something personally challenging that you have been avoiding. You can decide to change poor habits into winning habits starting today. Success is lived today and every day. Success is not a distant goal. You can decide to work hard and share. today. the cumulative effect of good days will be a wonderful life of respect and accomplishment. optimistic and happy today.

Talk to your customers about their preferences. Your logo. slogans. stationary. Find the leaders in your industry and design your advertising campaign around their online or offline strategies. What is your Unique Value Perspective [UVP]? Your UVP is the single compelling reason why a consumer would choose your product or service over your competitors. At a minimum. 72 67 . so ask for testimonials and start the buzz. Find your niche and the media that targets your niche. Keep it clean and honest. If you have to worry if your message is in good taste. colors. Satisfied customers are your best advertising. website and advertising should be simple and direct. When you produce an ad that delivers the desired result. Know your brand. Know your target audience.Advertising Basics Know your business. No business can be everything to everybody. They should compliment each other. Talk with and not at your audience. Know the media. keep running the same ad until it stops working. it isn’t. it will take 7-12 consistent impressions before you are noticed and more to be memorable. Set measurable objectives. Do your research. Focus.

The building that you didn’t buy or the domain name that you didn’t register or the excellent worker that you didn’t hire could all be big regrets. you can kick yourself forever. You can learn from the obvious signs that you missed and do better at your decision making the next time. or you can simply get over it. Stop to look at all that you have accomplished. but you can and have done something. The important point to remember is that you aren’t a bystander who will never know victory or defeat. 68 73 . The past is the past.Close the Door on Regrets Smart people still do a lot of dumb things. time moves on. You can’t do everything. Successful people still make a lot of terrible business decisions. Stop looking back and keep looking forward. With hindsight. You a player in the game and you have had successes. Well. you might want to shake your head in disbelief at how good those missed opportunities look now. Close the door on regrets.

they will grumble about everything and. Raise your prices. Bargain hunters will balk at the price increases but bargain hunters are probably not your target audience. Let them go. produce the lowest profit margins. If you want more.” 69 74 . Raise your prices. If the bargain hunters are also cheapskates. in most cases. Follow the advice of the luxury goods maker. “Quality is remembered long after price is forgotten. You want to deal with the consumers who insist on dealing with the best. give yourself a raise and then prove that you’re worth it. Raise your prices and be seen as a premium brand in your industry.Raise Your Prices Being an entrepreneur. you can’t be shy. you’ve got to ask for it. Gucci.

Six percent are Ph. Eighteen percent have master's degrees. Most are entrepreneurs who own their own businesses. have a college degree and are still working. Ninety-seven percent own a home. Half of millionaires’ wives work and most are teachers. Two-thirds of millionaires work between 45 . Two-thirds of millionaires work for themselves. Most invest 15% .7 million and an average annual household income of about $250. The majority of millionaires never received even a single dollar in inheritance or any money for college. Eighty percent are first generation affluent.20% of their income. There are over eight million millionaires in the United States. He is a fifty-seven year old married male with three children.D.000. Six percent hold medical degrees.55 hours per week.s. Eight percent have earned law degrees.The Typical American Millionaire The typical American millionaire actually has a net worth of $3. 75 70 .

make a plan and execute that plan. health and spiritual needs.” Rich people own real estate. so figure out how you are going to raise downpayment capital to acquire investment real estate. If you are well organized. figure out an exit strategy and act by getting another job or starting your own business. Every day will bring you one day closer to your goals. social. If you like your job. You will still have time to fulfill your family. If you are a business owner or salesperson. remember these ten important words: “Know your customer. It takes a plan. Average people waste a lot of time. You can work to raise money for investment and manage your investments. If you have to work fifty hours per week rather than forty. you have to be self-reliant. know your product. If you dislike your job. It takes boldness. It takes sacrifice. you can work to pay your bills. you are prepared to do that. You do what you have to do. It takes a will. figure out how you can advance your career and act. 76 .71 Act With Boldness If you want to be in the elite. ask all to buy.

You may make a change and. You will enjoy a comfortable life. Navy Seal Commandos say. Routines are hard to change. which means “things as they are. But. you should attain all of the material wants and needs for yourself and your family. 77 72 .” What do you really need? If you are in the elite top 20% of achievers. The status quo. bad or indifferent.Aim for the One Percent Success writers from Napoleon Hill to Anthony Robbins have freely admitted that most people will never read their books and. the known and the predictable. the 99% simply continue to do what they've always done: the easy.” has an extremely strong pull. “The only easy day was yesterday. as the U. You will feel the pull drawing you. the convenient. One Percent! What about the other 99%? Good. of the few who do. then. only one percent will ever take the action recommended.S. the top twenty percent will seem like a very easy target to hit. have to change again and once again. By aiming at the top one percent. tempting you back to your old ways of easier days.

You hate being a bus driver but you’d love being a portrait painter. work doesn’t seem as much like work. advertising reps. If you love soccer. You don’t like working in a hardware store and you’d love working in a bird sanctuary. promoters. They are salespeople who sell equipment. You made a mistake going to law school because you’d love being a personal trainer.Do What You Love Doing There are a few people making a lot of money as professional soccer stars. writers. They are coaches and trainers. They are: announcers. Find the work you love and go for it. When you do what you love. groundskeepers and team executives. 73 78 . Would you love to be an actor or arrange adventure travel trips or design jewelry? There are people successfully doing all of these things. There is an entire world wide industry of people making a good living from the sport of soccer. you should be able to work in the field as many people do. photographers. You have one life.

You know that too many businesses treat you like they are doing you a favor. smile and be appreciative. you know how successful businesses operate. the disinterested clerk or the rude secretary. As a businessperson. Every day. This is a mistake and a sign that the large company may be losing touch and business. you may encounter the grumpy plumber. Appreciate the customers you have. Thank them for their honest input. your success relies on your ability to convince them to choose to spend their money with your company. Keep reminding yourself that without customers. listen to your customers. the more detached the employees may be from service to the individual customers. To build your customer base. you have no business. Make good on mistakes and reward loyal customers whenever possible. 74 79 . When they do choose you.Appreciate Your Customer People have money and they choose how to spend it. Pay attention to complaints. As a consumer. The larger the company.

technicians and even competitors. Keep in touch. You need to form satisfactory relationships and connect with lots of people: customers. Networking is a two way street. All networks begin with you as a strong link. Think likeable. You get what you give. you are a good networker.One hand washes the other. Speak up. Volunteer for committees. You are not a monk living alone in a mountain cave. Don’t make people have to guess what you do and what you’d like them to do for you. It should be a long list. If someone gives you a prospective lead. Hand out lot of impressive businesscards. If people smile when they see you enter a room. he will expect you to reciprocate. Practice remembering names. Learn who the powerful people are in your community and court their support. You should make a solid impression on those linked to you. Ask for the business. Ask for testimonials and referrals. 80 Build Networks 75 . competent and helpful. Join trade associations. shippers. Become involved in local business groups. suppliers. Cultivate relationships. You are a businessperson in the real world. Be able to explain clearly what you do.

When you have acquired a winning staff. you want new workers to be smart and hard working.Hire Slowly Hiring. You want executives with good communication skills who will get up from behind their desks and lead. What do you think about what they think? 81 76 . If you want the best. Frequently. which is taking money away from them. ask prospective employees to read The Action Principles®. You want customer service employees who are problem solvers and who follow up. you have to be the best yourself. your best new hires will come from the recommendations of existing employees and from your own networking. you want to retain them by offering competitive salaries. benefits and perks. You want sales people who are knowledgeable and ambitious. You want to hire people with the right qualifications for the right job. is a lot easier than firing. You want workers who will comfortably coexist with present staff. You want front counter staff to be pleasant and accommodating. Between the first and second interviews. Ideally. They should not need a lot of hand holding and can either hit the ground running or learn quickly. which is giving people money. Hire slowly.

have shown repeatedly that their job performance was unsatisfactory. Do it. deceptive or dishonest practices. This person may be given an excellent reference. Document everything. The termination should not come as a complete surprise. Explain benefits to which the employee may be entitled and how references will be handled. If you expect trouble.Fire Quickly There is a difference between laying off and firing an employee. They may be missing during work hours or. Do not disparage the problem employee. have a witness present. Don’t linger. A laid-off employee is released for business rather than personal reasons. These workers may have been involved in unsafe. 82 77 . This is a difficult part of a manager’s job. He should be escorted to his work area to collect personal items and immediately escorted out of the building. severance package and grace period to find a new job. Call him to the office and be short and to the point. Normally. The fired employees should have received prior written warnings regarding their behavior or performance. Their image or manner may be unprofessional. a final warning will carry a thirty-day grace period to correct the problem or be terminated. You fire employees for personal reasons. The business may be in a slump or the employee’s position may have become redundant.

5. abuse or conceal information. misrepresent. 10. Wal-Mart: 1. Avoid conflicts of interest between work and personal life. 6. 2. Never ask someone to act unethically. Never manipulate. Cooperate with any investigation of possible ethics violations. 4. 9. Seek assistance if you have questions about ethics. Report ethics violations. Never discriminate. 8. Never act unethically. 3. 78 83 .The Example of Wal-Mart Here is the ethical behavior expected from those who work for the world’s largest retailer. Be honest and fair. even if someone else tells you to. Follow the law at all times. 7.

Self-confident people aren’t afraid to have Jack Welch their views challenged. How do you find them? By seeking out people who are comfortable in their own skin – people who like who they are and are never afraid to show it. Legitimate self-confidence is a winner.79 Jack Welch Former Chairman of General Electric Self-Confidence Arrogance is a killer. 84 . There is a fine line between arrogance and self-confidence. They relish the intellectual combat that enriches ideas. The true test of self-confidence is the courage to be open – to welcome change and new ideas regardless of their source. and wearing ambition on one’s sleeve can have the same effect. Don’t ever compromise “being you” for any job in any institution. They determine the ultimate openness of an organization and its ability to learn.

You must do the studying. Going to a prestigious university used to mean that you had privileged access to the world’s best teaching. You learn. 85 80 . You listen. You try to understand why happy people are the way they are.Learn All education is ultimately self-education. You contribute. You must make your diplomas and degrees worth more than the value of the paper. Those days are gone forever. You want to know lots of things because you want to do lots of things. You hang out with smart people. You are curious to know how and why some people get rich. You question why civilizations rise and fall. You are proud and confident in your self-education. Today anywhere in the world. You had an advantage. The job of the teacher is to guide and motivate. Keep repeating this fact to yourself and you may save yourself a lot of educational time and money. Your life must be a never ending thirst for knowledge. a motivated student equipped with broadband can get a better education than a lazy Ivy League student. You question. You read.

You must do your own research.Ask a Lot of Questions You are a clerk working in a bank. observing operations and asking a lot of questions. you want to be the manager and then the president of the bank. You are asking lots of questions and tailoring the course to suit your objectives. You are the opposite. you will take action. 81 86 . You want to be the head teller. This is your career. When you are the head teller. Based on the information you receive. You are a student taking a course. Average students sit like stone statutes in class trying to avoid making eye contact with the professor. Most successful people are happy to assist enthusiastic students who approach them with respect and say thank you. There is no time to be shy. There is no book to tell you how to do this. If you want something. ask. ask. There is no such thing as mental telepathy. You have a lot of questions to ask and a lot of listening to do. People are not mind readers.

Who are your heroes? Who are the people who have already done what it is that you now want to do? Learn about them. it is there. on the web. Why and how did they do what they did? You can choose to read all about it and be inspired From all countries and in all times. their style and their attitudes have been researched and recorded. in the bookstores. In the libraries. All education is self-education. There were also dictators and despots but we can be grateful that the good of the human spirit usually does triumph. Take advantage. You can read the history. The work is there. As a business person. 87 82 .Read Biographies The lives of the greatest people ever to walk the earth have been documented. there were heroes who shaped the world. most famous business leaders have written autobiographies to show you the way to achieve your own success. From Confucius to Caesar to Jesus to Leonardo Da Vinci to Abraham Lincoln to Mother Teresa. Besides biographies. heed the warnings and stand on guard. you are lucky. their lives.

you lose. Listen to your mentors. Talk to your customers and vendors. Average people are waiting in hope that good fortune will find them. Find out about the new products and services being offered by the innovators in your industry. The business world is changing at lightening speed.Be Open to New Ideas The implementation of knowledge is what separates you from the average and is a straight line to your success. You. 83 88 . Go to local business meetings and industry conventions. We are at the dawn of a new Industrial Revolution. an Action Principles® Champion. You aren’t afraid to hear the truth and learn. You are identifying the next step toward your goal and you are taking it. Stick to your three basic business principles but also look for new ideas and ways to adapt those ideas to further your enterprise. Learn from your competitors. If you snooze. are not waiting. Read your trade publications and blogs.

your wallet may be lighter and your ego may be bruised. always researching and learning. Take your medicine. some of these ideas will be bad. If you find your products are inferior or your staff is leaving on masse or your few customers are complaining. Be real. However. You made a mistake. Many of these ideas will be good and will improve your business and advance your career. you realize your error. Bite the bullet. You spend a lot of time and a lot of money opening a new location.Heed the Warnings As an Action Principles® Champion. You have high hopes but hope doesn’t pay the bills. Pull the plug. Be tough. 84 89 . lose money and feel humbled. Be smart. you will be curious. some very bad. You will have lots of ideas. heed the warnings. lose time. After a few months. Get out. Yes. Heed the warnings. Even the best and the brightest make mistakes. Heed the warnings. Do not throw good money after bad by trying to save a failed strategy. Survive to succeed another day.

Gillette razor. The few. U. Be all you can be. The proud. Walt Disney World.American Business Slogans Ford.S. Times.Y. U. No surprises. When you care enough to send the very best. Microsoft. The heartbeat of America. Apple. Hallmark. Pontiac. N. Chevrolet. Verizon. Creating a higher standard. Always low prices. Marines. Expect more. Where do you want to go today? Visa. Pay less. It’s everywhere that you want to be. Holiday Inn. Make progress every day. 90 85 . Solutions for a small planet. Cadillac. Target. Where low prices are just the beginning. We are driving excitement. IBM.S. The best a man can get. All the news that’s fit to print. Built for the road ahead. Home Depot. Army. Make the dream come true. Wal-Mart. The power to be your best.

magazines and on the web for you to read. Read forty books on a subject and you will be a world authority on that subject. This is a very good reason why the average person is going nowhere fast. Read. They read. Read forty books on small business. Never be alone. Never be bored. A-B-A-B. e-books. Never waste time. 86 91 .Read. Read forty biographies. Always Bring A Book. Read There is one significant characteristic that separates smart people from the crowd. newspapers. Read every day. Educate yourself. Everything you need and want to know is in books. If you are going to set a new goal for yourself. The average person reads one book a year. No excuses. Read forty books on real estate investing. Smart people read. Read. Read forty books for pure enjoyment. make that goal to do a lot more reading.

Write Your Elevator Pitch Imagine being caught in an elevator alone with a top executive from your firm or that one client that you’ve been trying to reach. It may take you a few tries to get the proper words and tone. What do you do? How do you do it? What is your Unique Value Perspective that separates you from the average? What benefit will the listener derive from further association with you? Move quickly from who you are to how you can help them. 92 87 . You may want to write different variations for different prospects and situations. 80 – 200 words is a good length. you need an elevator pitch. Write your elevator pitch before you need it and keep rehearsing it until it sounds warm. friendly. Hence. impressive. interesting and brief. Your objective is to exchange businesscards and. conversational and unrehearsed. direct. perhaps to arrange a follow-up communication. You have two minutes. Your favorable first impression must be professional: simple. What would you say? Many times you will have an opportunity to expand your network by pitching new prospects on exactly who you are and what you do. All the writing and editing and practicing is worth the investment.

” Remember the Golden Rule. volunteer for a hard job and say.” and “May I help you?” and “What do you think?” Say them anyway. positive rapport with people by remembering and using their names and the names of their spouses. “If it is to be.” Say them. “Please.” Any time you give your word. mean it. That’s important! 88 93 . it is up to me. “I’m sorry. “Do unto others as you would have them do unto you. Be that one person who will step forward. It may be more difficult to say to say. It is easy to say. You establish an immediate. Be sure that your manners and language are impeccable.” and “Thank you.” Live by these important ten two-letter words.A Few Important Words Good manners open doors and are welcomed anywhere. children and company. “Take me.

Go Green
It’s good for you, your family, the world and your business’s bottom line. Being environmentally conscious can be referred to as eco-capitalism, sustainable business or simply called going green. Many small businesses have reported energy savings of 20%-30% simply by becoming more conscientious. This means adopting measures, such as using more energyefficient lighting, turning down the thermostat, turning off lights, and recycling. Being green is a team effort. Encourage everyone to participate. Buying new appliances is a smart strategy, since many new models are significantly more energy efficient. Easy first steps might be using water filters rather than plastic water bottles and reusable coffee cups rather than polystyrene foam cups. Making electronic copies rather than hard copies and using email more than snail mail are good options. Choosing to drive hybrid corporate vehicles is an increasing popular corporate choice. Supporting vendors who are supporting the environment is always a smart idea. Today, half of all consumers don’t care about green but this number is changing as people become more aware of man’s impact on Mother Earth. The good news for businesspeople is that half of their buyers do care and half of that number or 25%, a huge niche market, would specifically select a product or service because it was environmentally friendly. 94

89

90
Start a Business Now
You can’t just think about starting a small business. At some point, you need to take action. You need to find a way. Here are some suggestions: You can start a business at home. You can start a business on the Internet. You can start an eBay business. You can start a business with a mall cart. You can start a business on the street. You can start a business at swap meets. You can start a business at flea markets. You can start a business with garage sales. You can start a business by sub-letting part of a store. You can start a business part-time. Expand your thinking. You can put yourself in business as a taxi driver, waiter or commissioned salesperson. Find yourself a lawn mower, and start knocking on doors. With the mindset of an Action Principles® Champion, you can start many businesses right now! Select choices over excuses. 95

Thank Your Ancestors
Whatever country you are from, whatever race, whatever tribe, whatever religion, give thanks. You are a survivor. You come from strong stock. Your ancestors weren’t weak or lazy or stupid. Your ancestors were strong, hard-working and intelligent. They survived. Over the last decades and centuries and millenniums, living was difficult. Yet, your ancestors dodged all of the arrows and bullets, bowed when they had to bow, fought when they had to fight, met all of the challenges of getting food, clothing and shelter. They survived. If you are an Action Principles® Champion, you will feel obligated to honor your ancestors by working hard and adhering to your core values. You will be a strong link, furthering the course of mankind by continuing to improve as you survive. Do good work, live an honest life and pass it on.

91

96

praise exemplary behavior. rude and self-involved? Are customers greeted with a hello when entering the store? Are customers thanked following a purchase? Are the employees attractively and appropriately dressed? Is an apology offered if a customer has had to wait or for any other inconvenience? Do the employees appear knowledgeable about what they are selling? Do employees care enough about their jobs to offer feedback? Do employees make an effort to increase sales for the company by suggesting complimentary items or upgrades? Following your continual observation. You’re the boss and supervision is an important managerial responsibility. 97 92 . you should immediately take corrective or supportive action. In private. Do the employees appear cheerful and helpful and ready to help or bored. give suggestions or warnings to employees needing remediation and in public.Supervise You can’t become so preoccupied with your own work that you presume that others are doing their jobs.

This is not all superficial. Don’t sell yourself short. You may be destined to succeed in the big leagues but you have to put yourself in place to make the big deals. You may find your best prospects while playing golf at the country club.Go for the BIG Fish Tf you are fishing for minnows. If you want to land the big fish. You want to be at right place at the right time to make your elevator pitch for your next big deal. Somebody is going to make the next big deal. Some salespeople sell house trailers and some salespeople sell shopping malls. Start hanging out with them and looking like they look. you’ve got to go where the big fish swim and have the correct bait. sounding like they sound and doing what they are doing. It is how big business is done. You may look like you belong if you drive the right car. The sales volume of your entire house trailer selling career might not equal the sale of one shopping mall. Copy success by finding the people who are making the big deals. why not you? 98 93 . chances are you’ll catch only those little fish. wear the right clothes and carry the right accessories. enjoying the museum. and having a power breakfast at the right restaurants.

Are you hiring someone to answer your email or willing to pick up your dry cleaning or both? How many late nights or how much travel may be required? The right assistant is a valuable asset who will magnify your effectiveness. An assistant’s style and attitude are at least as important as an impressive resume. well mannered. 99 94 . An assistant can free your time. Hire an assistant carefully because you will be spending a lot of time with this person. You can teach an assistant your job. helping you reclaim more of your personal life. The best time to hire an assistant is before he or she is needed and not in the middle of a crisis. you must clearly outline your expectations with a detailed job description.Magnify Your Effectiveness As a successful businessperson. you accomplish a lot and with a personal assistant you can do even more. pleasant. This person represents you. You can’t teach someone to be intelligent. During the interview process. ethical or hard working. An assistant frees you to do the more difficult parts of your job. that twenty percent which is often the most productive.

How serious is the problem? Is it permanent or personal? Can you handle the problem yourself or should you enlist the support of others? Have you dealt with a similar problem in the past? How would your heroes and mentors resolve this problem? Use your quiet time to clarify the exact problem. You will be a business owner who knows how to deal with the problems you have. Brainstorm. Choose your best option and take decisive action. Don’t let small problems linger and fester into unmanageable crises. 100 95 . Make a decision. you won’t be a business owner without problems. Deal with it.Deal With It As an Action Principle® Champion. follow-up. Consider solutions. Analyze the problem from different perspectives. Project the consequences of different strategies. eliminate extraneous aspects and develop possible strategies. Begin by precisely defining the problem. Take the lead. Review. if necessary. adjust and move on.

your company website or blog or podcast can reach potential buyers anywhere from eight to ninety-eight. Be there. Modern technology is evolving quickly making the entire world your marketplace. Yesterday.Embrace Technology Don’t be left behind. Start some international buzz. sometimes millions. the Internet was the secret world of the nerd and the hipster. Today. linked through a common interest or event. The world is listening. Get the right hardware and software and stay in tune with the changes. Say something. 96 101 . Sites like YouTube and Facebook and MySpace are creating social networks of thousands. What are the best and the brightest innovators in your industry imagining and doing? It’s probably something that’s wireless and probably involves video.

with ambition. You can buy commercial property. Contact these companies. forethought and action. study American companies. you can be their commercial real estate link and secure solid. a store. As an Action Principles® Champion. you may find up and coming entrepreneurs. such as Starbucks and McDonalds. retail block. You will have an investment with a great tenant. However. 102 97 . If you are living in a foreign country. long term tenants for your properties. It is not unusual for a retiring entrepreneur/real estate investor to find that the value of his commercial real estate investment far exceeds the value of his business investment. The retiring employee may be left with little. Be smart. you are in an excellent position to supercharge your financial plans. Perhaps.Invest in Commercial Property If you are an entrepreneur. you. find their location requirements and offer your local expertise as a commercial property developer for their franchisees. it’s great to have both investments. you aren’t content to work in a jewelry store or muffler shop or beauty salon when you can own the businesses and the real estate. office building or warehouse for your business. being alert and aware. In your local business networks. the retiring entrepreneur/real estate investor may be wealthy.

everyone will swear that they were on your winning side from the beginning.” Starting your own business. Every business starts with one person’s idea that sounds crazy to the risk adverse. See what others can’t. “First they ignore you. But. Succeed like few others. 98 103 . Do what others won’t. You will persevere as you are banged and bruised along the learning curve. Through trial and error. ever self-reliant. Then. you will dare to challenge your status quo. you are a contrarian. you eventually win. Then. Of course. they fight you. once you succeed.Start Your Revolution Gandhi said of the revolutionary. You will research. you win. they laugh at you. and find the supporters and the money to proceed. a revolutionary. Then.

Not everyone has Internet access. please do so and thank you. we need assistance to translate the “How Americans Get Rich” segments and to subtitle our video lessons. thank you. thank you. online. The Action Principles® have been translated into over twenty languages. And. If you can advertise this non-profit work on your website. offline.Become an Action Principles® Champion Champions are working together in an international effort to change the world.com for further information. We welcome your promotional ideas and your hard work. correctional facilities and social agencies. If you have the expertise to add to this list. If you work for or own a business willing to advertise in or sponsor a printing of The Action Principles®. ® 99 Action Principles 104 . Thank you. churches. Visit BillFitzPatrick. Also. As a person of influence. Please join us. in print or on your blog. so we distribute tens of thousands of Action Principles® books each year through schools. if you can interest others in reading and discussing The Action Principles®. Your donations are needed and appreciated. don’t forget to write and post your own Action Principle®. thank you.

is life enhancing. Your one life was exemplary. You will receive gifts that money can’t buy: love. you are an accomplished person. You shared. You are free to be happy. Your one life was important. Money will be a smaller reward of your success. You worked hard with what you had. Because of who you have chosen to become. 100 105 .Your One Life You are an Action Principles® Champion. This is to be your legacy. It is your blessing to share your resources and time with those deservedly in need. in business and in your personal life. Having more. Success allows you to free yourself from the endless treadmill of consumerism. It is liberating. appreciation and respect. You made a difference. while wanting and needing less.

106 .

Sign up to vote on this title
UsefulNot useful