Action Principles

How Americans Get Rich
BILL FITZPATRICK
AMERICAN SUCCESS INSTITUTE
A NONPROFIT ORGANIZATION

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Table of Contents
1. Set Goals......................................................................6 2. Divide and Conquer ...................................................7 3. Write A Personal Mission Statement ..........................8 4. Follow Through ..........................................................9 5. Embrace the Hard Work...........................................10 6. Don’t Complicate Matters .........................................11 7. Commit to Never Ending Improvement..................12 8. Be Frugal ...................................................................13 9. Make Today Special..................................................14 10. Record Your Thoughts..............................................15 11. Persist to Win ............................................................16 12. In Business, All Are Not Equal ................................17 13. Risk Failure ................................................................18 14. Get Tough..................................................................19 15. Be the Valued Employee ..........................................20 16. Find Another Job.......................................................21 17. The Wide World of Business ...................................22 18. Stop Wasting Time ....................................................23 19. Spread Your Enthusiasm...........................................24 20. Applaud the Beginner ..............................................25 21. Give Yourself the Gift of Self-Reliance....................26 22. Lead by Example ......................................................27 23. Control Conflict .........................................................28 24. Listen to Your Instincts .............................................29 25. Keep Pushing ............................................................30 26. Style and Attitude and Work Matter ........................31 27. Donald J. Trump: Get Tough ...................................32 28. Buying and Selling Businesses.................................33 29. Be Proud....................................................................34 30. Be Decisive................................................................35 31. Three Rules for Business Success............................36

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32. Embody Integrity.......................................................37 33. Stay Centered.............................................................38 34. Love Many Things.....................................................39 35. Forget Everybody ......................................................40 36. Maintain Your Presence............................................41 37. The Business Doesn’t Matter....................................42 38. Appreciate Your Appeal ...........................................43 39. Develop Your Sense of Humor................................44 40. Create a Winning Team............................................45 41. Show Loyalty .............................................................46 42. Advance Your Career................................................47 43. How to Delegate.......................................................48 44. How to Manage Projects ..........................................49 45. Develop Your Special Talent....................................50 46. Copy Success.............................................................51 47. Develop Winning Habits ..........................................52 48. Salespeople Rule .......................................................53 49. Accept Hard Work ....................................................54 50. The Boss is The Rainmaker .....................................55 51. Communicate with Ease ...........................................56 52. Helping Troubled Employees ..................................57 53. Imitation before Innovation .....................................58 54. How to Choose a Partner.........................................59 55. Invest In Your Future................................................60 56. Retire Early ................................................................61 57. Have Faith .................................................................62 58. Your Core Values ......................................................63 59. How to Build a Team...............................................64 60. Look in the Mirror.....................................................65 61. Imagine ......................................................................66 62. Hold Sacred ...............................................................67 63. Focus on Your Strengths ..........................................68 64. Understand Courage .................................................69 65. Sandra Day O’Connor: Aim High ............................70 66. Run the Short and Long Roads................................71

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.................. Close the Door on Regrets.................103 99...............................................74 70............................................................................. Go Green ........................... Write Your Elevator Pitch .............. Embrace Technology .............95 91...............82 78............................................ Read....................... Act With Boldness....................................................................................................... Thank Your Ancestors .. Hire Slowly.87 83.................... A Few Important Words .....................................85 81..100 96........................ Ask a Lot of Questions..........................................73 69.................................89 85...................................... Invest in Commercial Property ...............90 86........................... Magnify Your Effectiveness .......................... American Business Slogans.........105 4 ........................... Your One Life ..............99 95.............................................. Advertising Basics ........................... Do What You Love Doing................76 72..80 76. Start Your Revolution........................91 87...................................83 79......101 97...................... Read Biographies.......................................................86 82.72 68.........96 92.............93 89.............. Aim for the One Percent ..................104 100......................... Raise Your Prices....67.... Go for the BIG Fish.................... The Example of Wal-Mart ............... Heed the Warnings ............................98 94................75 71.......... Start a Business Now............................. Supervise ....................................... Deal With It................................... Read..................................................................92 88.................. Read.............................................................................................. Become an Action Principles® Champion...... Be Open to New Ideas ......78 74...............................................81 77........102 98. Appreciate Your Customer ......................84 80.............. The Typical American Millionaire... Learn.......77 73...97 93.................. Fire Quickly ...............88 84...............94 90................................. Jack Welch: Self-Confidence ........... Build Networks ...........79 75...

Appreciation and respect will be yours. I will be honored to be your teacher. you realize that what successful people have done and are doing in America. There have been self-made successful people from every era of history and from every country. you can do wherever you live. They offer a product that people want to buy. Bill FitzPatrick • Bill FitzPatrick. Write down your goals. usually in real estate. You can do this. work hard. you don’t need luck.How Americans Get Rich As you read How Americans Get Rich. learn from your mistakes and persist. They build repeat business from a satisfied customer base. They make money and they invest. If you are an Action Principles® Champion. They copy the leaders in their industries. I will not wish you good luck. in Hanoi or Havana or Halifax.com 5 . You can have a prosperous life and make a difference in your community. spiritual person of action. Watch my free instructional videos. always improving. Follow the Action Principles and these How Americans Get Rich principles. You can do this. thoughtful. They charge a fair price. a tough. They keep their businesses moving forward.

or don’t plan. Average people buy one house. You need the time and the resources to develop your individual potential and special talent. hoping that this single investment will ensure a comfortable retirement. Set a goal of working 20% more. 1 6 . is where you’ll go.Set Goals You have one life. Average people watch twenty hours of television each week. working fifty hours and using the extra income to invest. Dream big. Commit your mind and actions to do what it will take to succeed. Plan for it. Set a goal to watch ten hours and use the other ten hours more constructively. Write it down. Average people work forty hours a week. These are your goals. What you plan. so don’t be shy. Plan to do what the average person has done once and do it again and again until you become a millionaire. Set a goal right now to rise above the average and live an extraordinary life.

You become the irreplaceable employee. On the road to your future. You confidently borrow the money to buy your first store. You are known and liked by the national corporation. You pick up litter in the parking lot. You willingly work extra hours. achievable objectives. You become a shift supervisor and then assistant manager and then manager. This is good. You start by owning one.Divide and Conquer Initially. many of the goals you set will seem ambitious. you invest in a second and third and fourth store. You react with an understanding smile when a child spills a milkshake. You mop floors. Now. You get a job at McDonald’s. You network with other store managers and store owners. You volunteer to do the jobs that average employees avoid. You want to own several McDonald’s franchises. clean rest rooms and empty grease traps. You learn the fast food business from the ground floor up and inside and out. Then. 7 2 . make your plans. Reach for the stars. with your feet firmly planted on the ground. divide your journey into short trips. Take your goal and divide it into meaningful. realistic.

who you are now and the ideal you. You are admired and respected. You can keep a diary or scrapbook. Everything about you spells success from your home and your car. Others are proud to call you friend. What mistakes did you make? What slights did you commit? Are you enjoying your days? Did you stop long enjoy to savor your tea? Did you stop to smell the rose? Did you see the children laughing? You can describe the ideal you. Keep writing and refining and living. stop to think about who you were. You are prosperous. ideal you. You have much and are able to share often. you can simply write a page or a paragraph. you pursue your ideal. Every day. spiritual person of action. 3 8 . You are a tough.Write a Personal Mission Statement There is an ideal you. to your office. Be the confident. Some lucky few are able to call you parent or boss. thoughtful. While average people are idle. Or.

It is bettering the standard. not just at the end of a job. It is the restaurant manager who visits every table after every meal.Follow Through Follow through is the secret weapon of the highly successful businessperson. It is the wow factor. It is the car salesperson or the real estate agent who doesn’t treat you like a one time opportunity but as a lifetime customer. It is appreciating and respecting your customer. It is openly and honestly talking with a customer who has a problem and doing your best to correct it. It is making the customer feel special and important. It is the florist who calls the week after the wedding. 4 9 . It is always performing above and beyond expectations. It is doing the optional. It is the contractor who cleans up. but every night.

your bosses will acknowledge. You excel by working hard at the harder aspects of your job. encouraging an individual to personal excellence. Often. appreciate and reward your hard work. clean-up.Embrace the Hard Work You excel by not being an average worker. you give yourself a competitive advantage over average workers. The business becomes incidental to the social. the workplace is not a proving ground. dealing with problem employees. 5 10 . They are focused on avoiding criticism while waiting for their next paycheck. you embrace. If you actually concentrate on working while you are at work. If you are working for the right company. Think followup. What the average worker avoids. Many average workers are clock watchers. Rather. some see it as a comfortable meeting place where friends co-mingle in a commercial environment. solving customer complaints and soliciting new business.

You find knowledgeable teachers and mentors. There are those who talk accomplishment. You identity the leaders in your industry and you do what they are doing. Becoming financially independent is not complicated. you are a tough. and create a family financial empire. Following The Action Principles®. 6 11 . You appreciate your customers. What others have done. You don’t sit around sharing ignorance with your friends. You research. learn and accomplish. There are those who listen. thoughtful.Don’t Complicate Matters Average people often complicate business matters because within those complications. you can do. You find a way. you plan and you act. pay off your debts. You listen. You offer a quality product at a fair price. they can find excuses for inaction. You buy six properties. Average people buy one house in the hope of a comfortable retirement. spiritual person of action. Running a business is not complicated. you think.

With the slow creep of discouragement. You allow discontent among staff to fester. some customer interest will wane. Ownership and management responsibilities are demanding. After the novelty wears off.Commit to Never Ending Improvement It’s fun and exciting to plan and open a business but after a few months. You attend to the details. you do that. You maintain the standards. reality starts to kick in. For the extraordinary. second rate and quitting are not options. It’s seems a small fact that the flowers in the beds outside the office are dead. You don’t turn a blind eye to anything. You are the boss. you may have to make improvements again and again. Perhaps several vendors should not have been so highly recommended. It gets easy to overlook the smudges on outgoing correspondence. Through your example. To keep to a steady course and strive toward excellence. 12 7 . Maybe the work ethics of some recruited staff do not match expectations. average people quit and settle for mediocrity. If you need to find new suppliers and new employees and new ways to promote your products or services. you are responsible for the energetic or toxic atmosphere in your workplace. Suddenly updating the website is no longer a priority. You can’t yawn and shrug your shoulders.

then buy it knowing that you will use it. Corporate frugality is a team effort.Be Frugal Employees understand that your company is in business to make money. You can fly coach. Everyone should be engaged in looking for ways to cut costs and rewarded for sharing their suggestions. An effective manager sets the example for employees. Everyone will accept a leader who sacrifices along with the troops for the good of all concerned. Think before you make major corporate purchases. You can eat in the company cafeteria. Give yourself a day or two to consider the purchase and if you can still justify the item. You see litter and you pick it up. You make money by generating revenue and by looking for ways to reduce the unnecessary. 8 13 . Get everyone involved. No one likes a cheap person. Don’t be impulsive. You don’t need a private bathroom or reserved parking space. especially frivolity and waste.

If you want to generate additional business.Make T oday Special You list and tackle your responsibilities head on. You have planned to make today and every day special. 9 14 . If an employee has done an exceptional job. You make yourself tough by doing something that is personally difficult for you to do. Life doesn’t just happen to you. you follow up with your old clients and make the effort to reconnect. You must never allow yourself to fall into a depressing rut of sameness. today you will watch your diet and take a short walk. If you have been putting off making personnel changes. Order pizza for the office. make the small effort to publicly praise him or her. bring a rose home for the wife and a movie for the kids. just do it. If you have been neglecting your health. You embrace hard work. you choose a new challenge for yourself. you sleep well with a feeling of accomplishment. Every day. At the end of every day.

highlight. you are probably still thinking about business. You are exceptional. You are always alert and aware and your subconscious mind is always churning out new ideas and new possibilities for increasing income or decreasing expenses. Have your paper and pen and pencil and marker available. cross out and expand your thinking. When you aren’t at your desk working.Record Your Thoughts You will have lots of ideas. What catches your eye? Is it the layout of an ad or a retail floor plan or a combination of words or colors? Is it a new piece of equipment or a website? What do you see that is efficient or smart or high tech? Record your thoughts You aren’t just a person of action. 10 15 . You can’t help it. Circle. Your mind is focused on improving your business. Review your notes. underline. You are focused on success. It is who you are. Take some notes. You are a thinking person of action. Make a habit of writing them down.

Winners persevere and take another step. 16 11 . Either way. you win. To walk ten miles. Of this. You pick up the first paper and deal with it. Be good. but you take another step. After eight miles. Keep trying. You respond to the first email. After six miles you are tired. You make the first call. the rewards of persistence will burst forth or slowly emerge. It will never be over until you say that it is over. Get good. Or. You have twenty emails to answer. You want to make ten cold calls today. you are in pain. you take a step and then a step. You will never give up. Any particular day may be tough and demand your best effort and concentration.Persist to Win You will be successful. Do it knowing that what you are about to do may advance your cause only slightly or have no effect at all. However. there is no doubt. you take another step. You pick up the next paper. with patience and honest hard work. You face a pile of papers on your desk. Take a deep breath. suck it up and do it. give up. It would be easy to find an excuse to stop and few average people would blame you.

They work hard enough to not get fired. you will find that workers are divided into three categories: 10. Seventy percent of people are average. They are content to be promoted when someone in front of them is fired. reactive and let circumstance and events shape their futures. They research.In Business. in all countries and throughout all of history. They dare and attempt and sometimes fail and learn and try again. They are moving forward. plan and act. These are self-reliant people capable of decisive action. They spend what they make and have little if anything saved for investment. 70. there is the top twenty percent of pro-active achievers. Then. 17 12 . Through their own fault or no fault of their own. They are in control. They are risk averse. 20. Their performance is marginal at best. They are the corporate leaders and successful entrepreneurs. ten percent of workers are self-absorbed by their own nonwork related problems. They are ambitious. It is difficult for them to concentrate on doing their jobs. quits or dies. All Are Not Equal In business. study.

You love your job. If it were easy. Take the risk. You don’t ignore the warning signs. The extraordinary person accepts the fact that the real economic protection for themselves. to face the unknown. their willingness to change. Sadly. It isn’t always easy to try new things without proven guarantees. 18 13 . Take the risk. Get out now. Pushing yourself beyond your comfort zone may be difficult but it can also be exhilarating and profitable. You are alert and aware to problems. Your boss at the flower shop announces that she will be retiring and selling the business. Sales are dropping.Risk Failure Average people are risk averse. plan and then take the risk. Make an offer to buy the company. many have learned otherwise. everybody. Research. You are working for a poorly performing company. They will cling to the perceived safety of the status quo. Your suggestions for corrective action are ignored. Find another job or start your own business You are alert and aware to opportunities. They delude themselves into believing that big companies will always be there to protect them. their families and their futures lies in their self-reliance and. often. the average majority would do it.

you might be passed over for promotion. yes. You will lose a big deal. This is the price that you are being asked to pay. second guessing or complaining. customers. Partners and employees may disappoint you. You need to climb over it. You may bang your knees and skin your knuckles. clients or patients will switch to your competitors. You are being tested.Get Tough On your way to extraordinary. there will be other walls blocking your path. Get tough. Others have gotten over that wall and you can learn from them. get ready and get tough. You will introduce products or services that will fall flat and cost you time and money. So. Climb over the wall. suck it up and do what you know you have to do to succeed in business. This is the wall. 14 19 . The world of business is not waiting anxiously for your amazing personal contribution. Pay the price. You have hit the wall. For no good reason. Push over because all self-made successful people have been there. And. The time to prove yourself is at hand. Without whining.

there must be change. Doing little with your life is much easier and safer than taking risks. Instead. Since you seek growth. You seek the changes necessary to reach the better you so that you can play your part in being a better sportsperson and role model. 15 20 .Be the Valued Employee The status quo may be comforting. you must seek change. but for there to be growth. but also as it could and should be. You must see yourself and your environment not only as it is. Can you change your day and spend more time with your family? Can you change your standard lunch routine and take a walk? Can you volunteer to coach and mentor those behind you who are just learning the game? What are the possible consequences of not changing? Realize that many people don’t make plans because they don’t want to risk any change. you change yourself. First. but then you will be a small person. seek the changes which will allow you to be all that you can be as an athlete and a person.

16 21 . Go for it.Find Another Job It may be time to look for a new job if: Your current job lacks challenges and is boring Your co-workers aren’t achievement oriented The company isn’t ethical The quality of your products or services is declining Your extra effort is not recognized. appreciated and rewarded You and the boss’s son are vying for the same promotion The atmosphere is chaotic. you may be highly recruited and can’t resist the pay. being an extraordinary worker. benefits and perks offered by another company. tense and always in crisis mode The economic outlook for your industry is poor Upper management is jumping ship The company is not continually upgrading and investing back Of course. a superstar.

the apartment building owner who insists on a high standard of maintenance will have her units filled with happy tenants. We may be different in very small ways but. this is what I believe. the real estate agent who patiently shows a young couple twenty houses and then another twenty houses is likely to sell them a home. in Hanoi. To think otherwise is a mistake.The Wide World of Business From anywhere in the world. Yes. the shopkeeper who offers quality goods and appreciates his customers is successful. “yes. as humans. in Sydney. You will be able to think. the salesperson who follows up with customers to be sure that the product has met their expectations is successful. in Lima. as you read The Action Principles® and the How Americans Get Rich tips. Yes. you will have a positive response. in Nairobi. we are remarkably the same with the same fears and dreams and aspirations. Yes.” Yes. 22 17 .

you should be aware of the following time wasters: Not planning or prioritizing tasks Misaligned priorities Mistakes Perfectionism Equipment failure Not listening or ignoring instructions Pointless meetings Lack of self-discipline.Stop Wasting Time As a business executive. To improve your own efficiency and that of your valued staff. Focused hard work is the honorable path and the sure path to success. motivation or interest Socializing during work time Personal business on the Internet Inability to make decisions. 23 18 . as well as to root out the do-nothings and the perfectionists. delegate or to say “No” Procrastination Inattention or dozing off In the short run the time wasters may seem like they are beating the system. However. you appreciate the value of time. time waster have few friends except each other and no respect. Time wasted is gone forever.

support and spread your enthusiasm. You will know that the only thing that stands between you and the accomplishment of your goals is a bit of time. passion. motivation. Enthusiasm. optimism. something wonderful is going to happen. You really are going to be surrounded by wonderful family and friends. give. a zest for life and a positive mental attitude fill you with energy. encourage. you will feel recharged and ready to take on the challenges on your road to success. After your twenty minutes of quiet time each day. Smile. This is all good. when you see and believe all that you can do. This is really going to happen.Spread Your Enthusiasm After a few months of reading your Action Principle® and How Americans Get Rich tip every day. Show them the potential that they have to live full lives of prosperity and peace. You really are going to be financially independent. Now. 24 19 . it is much easier to reach out and help others. You really are going to be appreciated and respected. You are going to start believing in your own wonderful financial future.

And. 20 25 . successful person has had his or her own beginning. at one time. Every self-made. How does the beginner react to your correction? Does he act defensively? Is he angry. frustrated and more interested in making excuses than making amends? Remember.Applaud the Beginner Beginners make lots of mistakes. A beginner makes a rookie mistake. it would be difficult or impossible to change this type of person. They can look ridiculous and they can be annoyingly frustrating. that beginner was us. Your job as a business leader is to recognize potential. Who is a good listener? Who appears to learn quickly? Who shows talent? Who volunteers? Who could you stand to work with all day? Who is a younger version of you? This is the beginner to nurture and applaud.

What are the best in your business thinking and doing? These leaders are writing and speaking and you should be reading and listening. The Internet is changing everything. Economies are globalizing. You may be saved by the action of others. 21 26 . Get involved and you may put yourself ahead of the curve rather than find yourself dragged along behind it. In the real world of business. You may not. If you are standing still. prepare yourself. Alert and aware. it is naïve to believe anything except that you work for youself.Give Yourself the Gift of Self-Reliance Change happens. Open your eyes and your ears. You must know your industry. Give yourself the gift of self-reliance and you won’t be taken for granted. where it is headed and how you can profitably find your place. Take responsibility for your own career. you may get passed by or even run over. Be prepared.

it is important to walk the factory floor and get out into the field. Sometimes. All your motivational slogans and rallying cries will go for nothing. You don’t hide in your office. you’ve earned the right to be taken seriously. employees are apt to dismiss your wisdom or completely ignore you. You are a veteran and carry the status necessary to command. when you’ve been in the trenches. Show how it’s done.Lead by Example If all you do is talk. gotten a little banged and bruised yourself. This is how a leader acts. Lead by example. coach or manager. counselor. 22 27 . As a teacher. Get to know your employees. ask for their ideas and understand their concerns. walked the talk.

arms. Your first instinct is to retaliate but never retaliate in anger. Release the stress from your feet. At home. legs. Since you are ambitious. hands. your contribution may be unappreciated and you may suffer disrespect. At any time you may encounter the rude. the crude and the obnoxious. In the workplace. release the pressure and consider your options. cut corners and take unfair advantage. You do this for yourself. your employees and your family. the rock in the middle of stream allowing everyday frustrations and stress to wash by you. Is the conflict personal or permanent? You don’t want to get bogged down by pettiness. What would be your best course of action to defuse the situation so that you can move forward? You must be the example.Control Conflict Welcome to modern living. Relax. trunk. neck and your head. you may be subject to those who gossip. Breathe deeply and let it go. You may not always like what is happening but this too will pass. seeing in you what they were unable or unwilling to do. some may be jealous of your progress and ultimate success. 28 23 .

Many times you don’t have to do lot of soul searching. You observe an enthusiastic young woman working at your local coffee shop. 24 29 . You don’t have to call a committee meeting before you take action. If you do feel it. then go ahead and do it. You drive by an old building and you immediately see this building transformed into your next successful business location. She is a good worker. You feel it in your gut. you know it will work. You make her an offer to work for your company. You know this is a bad idea. You get the facts.Listen to Your Instincts As your knowledge base grows. Odds are. Do not hire him. you’ll be right. You know what to do. When business is slow. Find some other way to help him. There may be family pressure to hire your troubled bother-in-law. You are a business person and not a social worker. When a customer has a problem. While others are skeptical and hesitant. she finds chores to do. she smiles and solves the problem. you instinctively know what will work and what won’t. know it.

the rewards for success wouldn’t be as pleasant. However. Because you validate their own inaction. Yet. and you still believe. you ask another ten. If it were easy. 25 30 . You may not succeed immediately. If you want to take the easy road. You may take a few lumps as you move along the learning curve. They are content with the sameness of today being like yesterday. If it were easy. you gain strength. Average people don’t want to push or be pushed. with each challenge faced. average people will agree with your choice to delay or avoid. If ten customers tell you no. Understand that no one wants to face rejection again and again. you will find many to support your reasoning. You put your name forward for that raise or promotion. everyone would do it. You are that somebody willing to take the risk of starting a business. it is persistent effort that separates winners from losers.Keep Pushing To push yourself beyond your comfort level is a must as you travel up the ladder of success.

They always will. They always have.Style and Attitude and Work Matter Following The Action Principles . you can be a waiter ® 26 or a taxi driver or a shop keeper or a contractor or a commissioned salesperson and achieve financial independence by working hard and investing. smile and get busy. The ambitious young office cleaner with a plan to building a building maintenance company is a much better prospect for financial and personal success than the depressed middle age lawyer whose office he is cleaning. It is having a goal and working passionately toward that goal. The man of confidence wearing a two hundred dollar suit will look much better than the slouching weakling in the two thousand dollar suit. 31 . It is a style and an attitude. Stand tall. An exceptional man or woman will succeed at any business any where.

even when they are under attack. drive. toughness means playing by the rules but also putting those rules to work for you.27 Donald J. It is solving problems instead of letting them fester. It is being who you really are. Toughness is knowing how to be a gracious winner … and rebounding quickly when you lose. and the courage to follow through on things you believe in. Trump Businessman Get T ough Toughness is pride. even when society wants you to be somebody else. “No. simply. Donald J. meeting and solving problems head-on. It is looking at an adversary across the desk and saying. while keeping the big picture in mind at all times. commitment. Trump For a nation.” 32 . In business. toughness means avoiding complacency.

but at times. In business and in life. 33 28 . the odds are that you can peacefully co-exist with others in your industry. successful businesspeople are always thinking about investing and divesting. When you are known as a capable. Perhaps on your path to wealth. honest and respectful businessperson. you probably aren’t going to be working forever. You may wish to retire early and have the time and the resources necessary to fully develop your special talents to better the world. Not always. there may be opportunities to share ideas and ways to combine your strengths for mutual benefit. it may be advantageous for you to acquire your competitor’s business or. Since there are economies to be gained from greater size. if you are following The Action Principles® philosophy of self-improvement and service to others. This is the plan. to sell your business to your competitor. these opportunities do materialize. at some point. Since there is usually enough new and underserved business to go around.Buying and Selling Businesses You don’t have to crush your competitors.

Be proud of who you are for good reasons. You set the bar high for yourself and you expect the same from your workers. Be proud of yourself and your company or keep changing until you are. perpetually waiting for the next paycheck. You are a volunteer who is generous with your time and resources. You employ a staff that wants more than being ordinary and they expect and receive above average compensation.Be Proud You exercise and watch what you eat and how you dress and how you treat others. You are ambitious and goal oriented. There is no secret to your success. dynamic work environment. These average employees. You study and work hard. You are a demanding employer. You are a listener. you have more because you do more when more is needed. 34 29 . Take joy in doing an exceptional job. Many employees can’t stand the pressure of working in a competitive. You delay gratification and invest. can find employment elsewhere. often working just hard enough to not get fired. You are a leader in your industry.

Do what needs to be done and get it done. You have to plan and take decisive action. Don’t procrastinate. you can’t plan for every possible eventuality. You can become a perfectionist. the generals frequently call them.Be Decisive The United States Marines are a rapid deployment force. Don’t over analyze. No one is going to come up to you and hand you a bag of money. In business. go. They have to be adaptable and decisive. When a dangerous job has to be done quickly. Take action. you have to train every day to be prepared to meet the challenges of the marketplace. go. Marine battle planners look for a seventy percent advantage and then they go. 30 35 . In combat. The Marines have to be ready to fight anywhere under any conditions. They train every day to face all types of scenarios. you’ve got to take action and adapt to the environment and the circumstances as you find them.

Offer a quality product or service that the market demands at a fair price. Copy success. Simply start and continue to do what you know you should be doing. 3. You can search the world for hidden secrets. Or. Don’t fool yourself. 2. you already know what characteristics make a business successful. There are three simple rules required of all successful businesses: 1. Say thank you. Find the leaders in your industry and do what they are doing. You do not need to do more. You can do more. 31 36 . Very simply. as an alert and aware consumer. Ask for more business. you can start a business and get to work.Three Rules for Business Success You can spend years in business school studying complicated economic theories. make them your mentors. If possible. Appreciate your customer.

You can be deceptive in your advertising. You know the right thing to do. In the short run. In the long run. You can cut corners on your products. You can feel good about who you are and how you earn a living. It is much better to be a serious person who takes his business seriously. It is much better to live by a code of honor and core values. many will relish your demise.Embody Integrity You can take advantage of customers who aren’t knowledgeable or particularly sophisticated. You can recommend unnecessary services. You will be rich but reviled. Your word and your handshake should mean everything. others will have noticed your duplicity and may plot against you. Eventually. 32 37 . you may think that taking advantage is an advantage. You can decide to set the standard for your industry and maintain your core values.

At times. You need days off and you need vacation time. “no. 33 38 . As a successful person. The work and the problems and the opportunities will all be there tomorrow. there will always be demands on your time from competing interests. your efficiency and productivity will diminish. Find your calm center where you can recharge your batteries.Stay Centered As a successful person.” If you are overworked. Your health will be affected. there comes a point when enough is enough and when you must save yourself and say. do it. you’ll need to leave work alone. All those forced to be around you will suffer. forget the email. need sleep and are stressed and angry. However. Naps aren’t only for children and meditation isn’t only for monks. your natural inclination will be to try to do more. Whether that’s playing golf or sailing or lying on the beach or gardening or doing nothing. put away the cell phone and just retreat to where you can find your own way to relax.

34 39 . You are in control. But. You can love the opportunity to be a leader to your employees and a positive example for those in your industry. laying a smoother road for your heirs to follow. You can love the feeling of pride that comes from offering a quality product or service to your valued customers. You can love the challenge of creating and building your business.Love Many Things Being a successful businessperson. You can love the feeling of power that self-reliance gives you. You can love that you are providing good jobs. benefiting the local economy and community while allowing your workers their chance to live happy and productive lives. you can find a lot to love. You can make the choice to take early retirement. You can love the high standard of living resulting from your hard work. develop your special talents and build a solid financial estate. success in business can mean more than money.

Not all employees are created equal. All customers are not always right. You are in business to make money.Forget Everybody Rather than trying to reach everybody. You can never be all things to all customers. Find ways for those with influence to sample your product and talk about it. Start the buzz. Introduce yourself and company to the individual websites and blogs and reporters with a specific interest in your field. You are in business to make money. Sometimes you have to make personnel changes. magazines and television. newspapers. you might be much more effective by finding online niche markets. Sometimes your better course is severing ties with a perpetually disgruntled customer and finding a new one. many with little or no interest in your product or service through traditional mass media advertising. Some have unreasonable expectations. Some bring to the workplace personal issues far beyond your control to correct. 35 40 .

You act naturally and relaxed. It is your confident presence that says that you belong where you are.Maintain Your Presence You are a successful business person with a nice house. You are like a steel bar wrapped in cotton. You are curious. You are a proud example of a leader. You have diplomas and awards. open minded and a good listener. clothes and jewelry. it is not the trappings of accomplishment and wealth that will bring you respect. 36 41 . hands and steady eyes matched with a gentle smile. You have studied your business inside and out. You have nothing to prove or defend. You willingly share your enthusiasm and good fortune. You have strong quiet. vendors and your customers. car. You work hard and you appreciate those around you: employees. However. Praise or criticism does not affect you because you know who you are.

There are wealthy lawyers in Cleveland and prosperous sports therapists in Moscow. When you love your work. There are five thousand different types of businesses and people have gotten rich from all of them. work doesn’t seem like work. 37 42 . You can sell wine in Buenos Aires or tires in Nairobi or arrange lunch dates in Yokohama. you will soar far above the average.The Business Doesn’t Matter The business that you choose doesn’t matter. The moral is that if the business doesn’t matter you should choose something that you love doing. The motivated cab driver in Caracas will make more money than the lazy lawyer in Caracas. The business doesn’t matter but your style and attitude do matter. With The Action Principles® and the three simple rules of business as your guides.

Appreciate Your Appeal
Likeability is an important business asset. Consumers have a choice to whom to give their money. Let them give you their money because they like you. As much as possible, learn your customers’ names and use their names when you see them. Greet them with a smile and a warm handshake. All of your customers should be continually reminded that you appreciate their business whether that’s selling pizza, fixing their car, selling their homes or teaching them yoga. Always, follow up. Your appeal pays dividends. Satisfied customers know you, trust you and are the easiest to sell additional products and services. Satisfied customers are also your best source for testimonials and referrals. Be charismatic. Appreciate your appeal. Enjoy the profits.

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Develop Your Sense of Humor
Business is serious. You need to make money to pay your bills and for investment. If you have employees, you are obligated to stay financially solvent for them as well as yourself. What’s funny about this? Probably a lot. You will experience weird customer requests, orders that are completely bungled and misinterpreted directions. There are times when all you can do is throw your hands up in the air and have a good laugh. And, sometimes good humor is the best method for getting everyone back on track. It’s great when the boss knows how to take a joke on himself. Together as a team, you work very hard to get an important job done. When you are finished, you exhale in relief, let the tension go, feel good and you want to laugh. This is the basis of camaraderie. Everybody should go for a meal together to celebrate. There are times to be serious and there are times when you can lighten up. Let’s not fool around here. Well, maybe just a little. 44

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Ross Perot American Business Leader

Create a Winning T eam
You can do a lot by yourself but much more by assembling a winning team. Start by being the example. Be ready to work harder than anyone else. Accept that all people have strengths and weaknesses. Understand that talent comes in all shapes, sizes, races, religions, and both sexes. Be aware. You are always looking for talented, enthusiRoss Perot astic people to hire. Surround yourself with people who accept challenges and aren't afraid to carry more than their own weight. Seek people who are smart, tough, self-reliant and who hate to lose. Look for people who were achievers since childhood.
As you must keep training and improving, give your employees the same opportunities to develop and hone their skills.

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41 46 . Reward them. To get it. Most consumers are not natural risk takers and will remain loyal to brands that consistently deliver a quality product or service. Let employees know that you appreciate their efforts. You need your core of loyal veteran workers to set the example and lead the way for new hires. Thank them. keep them informed and in the loop. you have to give it first. It is much more cost and time effective to retain loyal employees than constantly hiring and training new employees. It is much more cost and time effective to keep existing customers satisfied than to search constantly for new business.Show Loyalty Build employee loyalty through fair dealing. Loyalty is a two way street. Make everyone feel that they are a part of an important team doing honest work. It is easier to sell to a loyal repeat customer than to try to sell to someone new. With good news or bad.

You have your goals and objectives and to-do lists. You know who you are and where you are going. You have identified the leaders in your industry and you know what they are doing. investors and other businesspeople. Seek their counsel and ask for their help. You are alert and aware. Listen. You can take courses and join and participate in trade associations. Let your bosses know that you aspire to greater things. you can read business books. To get ahead. Self-promotion is a good thing. This is how you’ll get ahead. financiers. politicians. From your research.Advance Your Career You are a self-reliant. take-charge person on a mission to build your career. You are hard working and opportunistic. Good things will happen because you make them happen. teachers. You don’t sit still and hope that some lucky opportunity will befall you. such as: executives. 47 42 . and thank them. blogs and journals. you know what it will take to reach the next leadership level of responsibility and income. vendors. partners. clerics. consultants. Always be on the lookout for people who can advance your career.

Match the right person to the right task.How to Delegate You can get more done with others’ help. Encourage feedback if problems arise. 43 48 . Ask the employee to assume responsibility for the task. Periodically. Precisely explain your expectations for the task. follow up. You also delegate tasks that employees can do better than you. This will help you to concentrate on what you do best and allows you to think. You assign tasks that are cost and time effective for others to do for you. which means learning how to delegate assignments. Say thank you. plan and improve organizational efficiency. Establish a realistic completion time. Be sure the employee understands the requirements and due date.

For each specific project.How to Manage Projects Unaccomplished people are aimlessly content to watch their lives drift by. You have specific projects to manage and complete as you steadily progress along the path to your ultimate career success. you will be on the road to project success. This is not you. ask yourself these questions: Exactly what has to be done? How important is completion to me and/or the company? Who is responsible for completion of the project? Is there a start date or a deadline? What is the estimated time allocated to complete the project? What is the cost and is sufficient capitol available? Besides money. 44 49 . what other resources are needed? Which team members are needed to complete the project? Do all team members understand their specific tasks? Is there any flexibility in the completion of the project? How will progress be monitored? How will final completion be measured? When you have these answers. which is your success.

This is sad. You will know what your leaders do and how much they earn. 45 50 . In the corporate world. If you own your own business. You have a special talent which. you are even better positioned to define your own financial future. if used. The vast majority of people never find the time or have the resources to identify and develop their special talent. you are going to rise quickly to the top twenty percent of your profession. It will be your goal to join this elite group. You will have the time and the resources necessary to find and develop your special talent. This does not have to be you. your entry is almost guaranteed.Develop Your Special T alent There is something special about you that makes you one in ten thousand. will better mankind. With your work ethic and core values.

what would they do if they were you? This is called copying success. Find out what they are doing and do what they are doing. take them to breakfast or lunch. Ask and listen.Copy Success You learn all you can about your product and your customers’ needs. You learn all you can about sales and you find the leaders in your industry. Join all applicable trade associations and participate in meetings. Of course. When you find suitable role models. What are their thoughts on where your industry is headed? What do they see as future challenges in the industry? Who were your role models’ role models? And. 46 51 . read your trade publications and identify all trade websites and blogs. seminars and conventions. you must follow-up with a thank you and this is also copying success. maybe most importantly. Most successful people will be flattered and not annoyed by your attention. To find the superstars in your industry. Don’t be shy about asking for advice and networking assistance.

you can choose to invest one month in the formation of new. where you are now and where you are going. In this defining moment. what tasks are you avoiding? Should you be cold calling or following-up or soliciting new business or making personnel changes? Today is day one. Be honest with yourself. What can you do to make more money and advance your career? You work from a prioritized to-do list.Develop Winning Habits Every day. At work. happier and more successful person. There are personal areas that need improvement. No one knows you better than you. Should you be dieting or exercising or reading more? Should you be spending more quality time at home with those who truly love you? Today is day one of your thirty-day quest to develop a new winning habit. you look for small ways to challenge yourself and spoil yourself. you stop to think about where you have been. No one is perfect. positive habits and become a better. 47 52 . This list helps you to separate the urgent from the important from the routine. Every day.

A person who can bring in business is a very valuable asset. This is why sales people are highly paid professionals. You don’t need advanced college degrees. partners or venture capital. If you have the courage to talk to customers about buying a quality product or service at a fair price. “Some will. So what? Next. Most people can’t do this job. you can be a successful commissioned salesperson.Salespeople Rule Every company relies on its sales force.” 48 53 . You are your own business. Some won’t. They can’t knock on doors. They take rejection personally. All the jobs in the company depend on the sales force’s ability to sell. You are among the elite. They can’t work alone. If you can understand and accept the following little reality of marketing. You have all you need – you. your fortune is make.

may resent your willingness to do more than is required or expected. even though these are the tasks which may be the most productive for the company. this willing to work harder and attend to details can make a big difference in your career advancement and ultimate success. you don’t need a lot of motivating. 54 49 . The rest of the time they are engaged in nonbusiness activities. You have accepted hard work. Because you are goal-oriented. The auto mechanic is too busy to follow-up and check if his customers from last week are satisfied. What others avoid can become your opportunity to profit. The real estate agent doesn’t want to show a house on a Sunday night.Accept Hard Work You know and accept the value of hard work. Appreciate that some may praise your hard work while some. Almost all jobs have tedious or arduous aspects to them and it’s human nature to avoid these more difficult jobs. Many people don’t work very hard at work. Some people are productive only half of the time. The salesperson doesn’t want to take the extra time to explain the extended warranty. Over time. You want to work at work. especially less ambitious co-workers.

The chiropractor needs patients. until your business is well established. If you own a house painting company. someone has to bring in the customers.The Boss is The Rainmaker In a small company. The owner of the landscaping company may enjoy mowing lawns but someone has to find the lawns to mow. 50 55 . always trying to get the next job. Without customers. will be as the rainmaker. Guess who? It is the boss who has the responsibility of making it rain with a steady stream of business. perhaps your only function. The caterers need functions. As the boss. you may want to work on the crew but your real job is knocking on doors and always. you have no business. you may fancy yourself a chef but your real job is to make samplers into regular diners who will also recommend your great food to all of their friends. The law office needs clients. If you own a restaurant. your primary function.

Communicate with Ease Body language is important. Before a big interview. Smile. Take a deep breath and relax your body from the top of your scalp. mouth. Respect others’ personal space. Breathe and relax. Plan what will you wear. fingers. Keep your hands open and exposed. how will you sound. Before you ever open your mouth. neck. 56 51 . Stand up straight. speech or presentation. chin. how will you stand and sit and how will you be warmly received. Make your speech short and conversational. Keep your chin up. Nodding your head shows that you are listening and are interested. forehead. When you are giving a presentation. Don’t preach. torso. Have a comfortable yet firm handshake. your body is communicating your interest and your power. create a better rapport with your audience by coming out from behind the podium. you can mentally rehearse and practice. Listen and don’t interrupt. Introduce yourself. legs and toes. cheeks. using the theater of your mind. arms. Tell stories. eyes. shoulders. People who are in agreement with each other will usually be mirroring each other’s moves.

Act sooner rather than later. outside problems. At the first sign of concern. He should understand that he will be treated with respect in turn for respecting your role in the counseling process and his possible termination. If an employee becomes self-absorbed by his or her own personal. don’t allow the situation to fester or linger. As an owner or manager you must remain aware of all of your leadership obligations. aware. Answer his questions regarding his rights and responsibilities. Be fair but be firm and. for the sake of all. Have a personnel policy in place to deal with troubled employees. You are running a business. bring the employee into the office and have him read the policy. you can have compassion and you can offer some therapeutic suggestions but individuals must solve their own problems.Helping T roubled Employees One troubled employee can poison a work environment for everyone. compassionate and decisive. You must be alert. 52 57 .

don’t fix it. When you invent something. this is best done after your business is established. you double your challenges. After your business is established. Did you acquire skills working as a child in a family business? Can you take over an established family business? Does your uncle or your neighbor or your brother-in-law or a former classmate have connections to assist your business? There is a proven path to follow. you are an entrepreneur and not an inventor. In general. See what you can do.Imitation before Innovation See what others have done. You first have to convince customers that they want your new or better something. Follow it. You want to research and stick closely to the tested. Copy it. 58 53 . when starting your own business. don’t forget any networks or connections that may give you an advantage in starting your own business. you have to make them buy from you. there will be plenty of opportunities for you to innovate and try new ideas. As you think about entrepreneurial opportunities. If it works. Then. even if you succeed at the convincing. Again.

If you are an ambitious hard worker. The idea is that you both stand to achieve more with the help of each other.How to Choose a Partner A partner is someone joining you on your journey to financial independence. Choose wisely and benefit. You should expect that your partner would be a professional who would support The Action Principles®. Select a partner whose style and attitude is compatible with your own. You will meet regularly and exchange information in a supportive environment of mutual respect and trust. There must be a shared vision and a comfortable balance of power. always offering each other objectivity and positive reinforcement. Allow these core values to provide a framework for working together. your partner should be likewise. You should feel secure when bouncing ideas off your partners and you should never feel hesitant to push one another. Partnerships are a two way street. You have complimentary skills. 54 59 . Partnerships that go bad can be a nightmare. Good partnerships are a blessing.

In marked contrast. They realize the time value of money and how sound investments made today can have a compounding return tomorrow. Self-reliant workers typically work fifty hours a week and use the extra twenty percent in income to invest in a mutual fund or real estate or in their own businesses. They hope that their companies or the government will take care of them in their old age. Average people will wonder. Average people typically work forty hours a week and feel satisfied and exhausted. wanting what they want now. The rewards of hard work and investing can be powerful. Average workers without investments may have to work until the day they die.Invest In Your Future Regardless of their annual income. Average people think in terms of immediate gratification. A self-reliant person thinks differently. 60 55 . average people spend every dime with nothing reserved for retirement. selfreliant workers may be in a comfortable financial position to retire in only a few decades. how the selfreliant accomplished what they did. but too late. They are forward thinkers. They will assume it was through inheritance or luck and they would be wrong.

It is a young person’s plan to make. The average age of Untied States Senators and Supreme Court Justices is nearly seventy. If you work for someone else. sell the business and retire. Volunteers can assist with many problems in the world. Summer Redstone was one of the most influential men in Hollywood into his eighties. Or.Retire Early Kirk Kirkorian kept building Las Vegas hotels into his nineties. Retiring early doesn’t just happen. acting or artistic career. early retirement can be your specific goal. rich and retired. Maybe you’d like just to relax and play golf or be more involved with your grandchildren. You may love your job enough to never retire. writing. You will work hard for fifty or more hours a week for twenty or thirty years. This is the plan. It’s tough to launch a singing. However. Invest. These men and woman love their jobs. but not if you are young. early retirement might never happen. It’s easier to give your time if you already wealthy. maybe not. These are nice options for those with sufficient investment income. 56 61 . if you work for yourself as an entrepreneur.

You may need a thick skin to listen and then. you will meet many doubters. Have faith. trying to protect you. Will your new business succeed? Will your investments prove wise? Will you retire early. 62 57 . Persist. When you venture out beyond where average people are comfortable. Believe in yourself. You have seen what others have done and you see no reason why you can’t do the same. Only those with faith will try and try again. Have faith in yourself. Go for it. when you dare and challenge and test the status quo. but only those with faith can sustain their efforts for the long haul. observe and study. Some doubters will be your family members. You research. Some will be pessimists who always look at the bad side of everything. Some will be skeptics who are jealous of your courage and your willingness to take risks.Have Faith Anyone can be hard working and motivated for a little while. and will your special talents be developed and recognized? Have faith. proceed anyway.

a self-confident individual and a decent human being. you will: Embody professionalism Perform confidently Face fear and danger Accept adversity Work hard Focus on results Remain alert and adaptive Take responsibility Lead by example Commit to self-improvement Seek knowledge Maintain a positive outlook Stay faithful and loyal Display honor and integrity Act respectfully Volunteer selflessly 63 58 .Your Core Values As a successful businessperson.

suggestions. Consumers have a choice. Responsibility and accountability must be accepted. Individual strengths must be identified and appropriate roles assigned. Each must be willing to make occasional personal sacrifices. salvage what you can and make amends. Everyone commits to doing his or her individual best to work to a high standard. Everyone should take a personal and team pride in beating the competition and being the choice.How to Build a T eam To build a strong business team. respect one another and share the credit for the greater good of all. reasoned criticism and questions must be encouraged. When mistakes are made and business is lost. everyone should band together to figure out what went wrong. Those with experience must be willing to teach and assist beginners. The team’s mission must be outlined and understood through clearly defined goals. Then pull together to leave the past behind and move on to new challenges. 59 64 . each individual must subscribe to the principle of putting the team first. Ideas.

or change until you do. you can look well groomed. thoughtful spiritual person of action? Do you see a fit. farmer or bank president. Whether you are a soldier. Look the best that you can look. Your manners should be impeccable. 65 60 . confident person capable of taking immediate action to achieve a worthy goal? You should. What is your best hair style and fashion style? Are you too flashy or too plain? Ask knowledgeable friends you trust. Be yourself. You are who you appear to be. You must know what characterizes the style and attitude of a winner in your profession. Copy them in manner and dress.Look in the Mirror Look in the mirror. Do you see an Action Principles® Champion? Do you see a tough. When you are successful. Go through your trade publications. Keep improving. your best self. stay alert at industry meetings and find the people who have already done what it is that you want to do. well dressed and confident. others will turn to you as the good example. Set the example. Like what you see. First impressions are lasting and all impressions are important.

61 66 . live comfortably and still have 15% . See yourself as a hard worker with enough money to pay your bills. Now. See yourself as a respected member of your community. So. spiritual person of action.20% extra to invest. stop imagining and do it. think of yourself as an Action Principles® Champion. You have the free will to choose who you will become. a tough. See yourself as a successful businessperson. thoughtful. a leader in your industry. See yourself earning in the top twenty percent of your profession. See yourself having enough to give back to those deserving who are less fortunate. See yourself as appreciated by your family and friends because you are strong and confident enough to be selfless.Imagine You are what you think about all day long.

When customers put their trust in you. you will do everything in your power to deliver what is expected and more. You will give honest recommendations. but real value to your customers. You will probably be so successful in business and investing that you will have the option of early retirement after twenty or thirty years. 62 67 . you will never betray that trust. When you make a promise to a customer. whether that means more business for you or not is not relevant. You will lead and insist upon on a team effort to provide a clean. which means not just perceived value. You will still build your business for the longer haul based on honesty and integrity.Hold Sacred Your word is your bond. safe work environment where all employees can prosper. You will be truthful. You will do your best to offer the highest quality goods and services. Your good name and your solid reputation will be held sacred.

You will read books related to your industry. You are determined to make your one life meaningful. when necessary. You have goals and objectives.Focus on Your Strengths You are not some little grey man hiding at a desk in the corner trying to avoid notice and additional work. hard worker who will concentrate on the difficult aspects of your job and who will. You will share. Focus on these strengths. You are consistent. Your strength is that you know what you want to accomplish. You have a personal mission to complete. You don’t grab more than you need. Your strength is that you are willing to learn. They put you among the elite. Your strength is that you are an ambitious. You are the person who will stand for what is right. surf websites and will participate in trade-related blogs. 68 63 . Others know what to expect of you. You are able to step back. You will find the leaders and in your industry and you will listen to them. volunteer Your strength is that you are not greedy.

it will be easy to quit. Now. “I told you so. No one expects you to be more than you expect for yourself. you are crazy. You may try again and still meet defeat. face your fears and do it. to carry on and persist. However.Understand Courage Rarely will you find a perfectly smooth straight road to financial success. If you are making the same mistakes again.” It will be perfectly natural for you to second guess your own decisions? Did you do the right thing by choosing the more difficult path? It would have been so much easier just to have just stayed at home. 64 69 . with plenty of pot holes and boulders to avoid. if you are learning from your mistakes. you will become a seasoned veteran and your persistence will pay off. With the best of intentions. then. More likely. with courage. the road will be curved. you may feel crazy to keep going. you will risk and fail. You will be delayed. It will take courage to be a contrarian. courage. Your faith may be tested. as most do. Have. When you hit a wall. Many around you will be quick to say.

It is the individual who has acted or tried to act who will not only force a decision. It’s the individual who can bring a tear to our eyes and cause us to take pen in hand. or private realm. So be a full participant in life’s opportunities.” As his career attests. Whether the individual acts in the legal. Justice of the U. S. devotion to excellence in all things. governmental. Supreme Court Aim High The habit of always doing your best regardless of how unimportant the task is a habit of the successful.65 Sandra Day O’Connor Former Assoc. Sandra Day The individual can and does make a O’Connor difference. As Abraham Lincoln once said: “I always prepared myself for the opportunity I knew would come my way. If you strive for excellence you can and should have a substantial impact on the world in which you live. even in this populous. one concerned and dedicated person can meaningfully affect what some say is an uncaring world. Aim high. but have a hand in shaping it. even when it seems that the world will little note nor long remember the small tasks in which you find yourself engaged. The individual can make things happen. complex world of ours. can have its rewards. 70 .

You don’t have to wait for a promotion. On the long road.Run the Short and Long Roads Today is the short road. Starting today. You can decide to be well read. optimistic and happy today. Success is lived today and every day. You can decide to work hard and share. You can decide to be fit. Success is not a distant goal. 66 71 . You must do your best to make the best of each day. You can decide to be positive. to get married or to graduate. today. well groomed and well spoken. You can decide to change poor habits into winning habits starting today. Do it and feel good about doing it. Your life is a succession of days. you can make the choice to tackle something personally challenging that you have been avoiding. Your future will be based on the decisions you make today and live every day. Your future is the long road. the cumulative effect of good days will be a wonderful life of respect and accomplishment.

Find your niche and the media that targets your niche. it isn’t. Keep it clean and honest. Find the leaders in your industry and design your advertising campaign around their online or offline strategies. If you have to worry if your message is in good taste. Do your research. At a minimum. Talk to your customers about their preferences. Satisfied customers are your best advertising. 72 67 . slogans. so ask for testimonials and start the buzz. Your logo. What is your Unique Value Perspective [UVP]? Your UVP is the single compelling reason why a consumer would choose your product or service over your competitors. keep running the same ad until it stops working. colors. Focus. Know your target audience. No business can be everything to everybody. it will take 7-12 consistent impressions before you are noticed and more to be memorable.Advertising Basics Know your business. website and advertising should be simple and direct. Talk with and not at your audience. Know the media. Know your brand. stationary. Set measurable objectives. When you produce an ad that delivers the desired result. They should compliment each other.

you can kick yourself forever. You can learn from the obvious signs that you missed and do better at your decision making the next time. Successful people still make a lot of terrible business decisions. Stop to look at all that you have accomplished. you might want to shake your head in disbelief at how good those missed opportunities look now. The past is the past. The important point to remember is that you aren’t a bystander who will never know victory or defeat. 68 73 . Close the door on regrets.Close the Door on Regrets Smart people still do a lot of dumb things. Well. You can’t do everything. time moves on. Stop looking back and keep looking forward. You a player in the game and you have had successes. or you can simply get over it. but you can and have done something. The building that you didn’t buy or the domain name that you didn’t register or the excellent worker that you didn’t hire could all be big regrets. With hindsight.

Raise Your Prices Being an entrepreneur. they will grumble about everything and. Raise your prices. you can’t be shy. Let them go. Raise your prices. Gucci. you’ve got to ask for it. If the bargain hunters are also cheapskates. Bargain hunters will balk at the price increases but bargain hunters are probably not your target audience. in most cases. You want to deal with the consumers who insist on dealing with the best. Follow the advice of the luxury goods maker. “Quality is remembered long after price is forgotten.” 69 74 . If you want more. give yourself a raise and then prove that you’re worth it. produce the lowest profit margins. Raise your prices and be seen as a premium brand in your industry.

Most are entrepreneurs who own their own businesses. There are over eight million millionaires in the United States.000. Ninety-seven percent own a home.55 hours per week.D. Most invest 15% . Two-thirds of millionaires work for themselves.s. Eight percent have earned law degrees. Eighty percent are first generation affluent. have a college degree and are still working. Six percent are Ph.20% of their income. Six percent hold medical degrees. Half of millionaires’ wives work and most are teachers.7 million and an average annual household income of about $250. 75 70 . He is a fifty-seven year old married male with three children. Eighteen percent have master's degrees.The Typical American Millionaire The typical American millionaire actually has a net worth of $3. Two-thirds of millionaires work between 45 . The majority of millionaires never received even a single dollar in inheritance or any money for college.

know your product. 76 . It takes a plan. figure out how you can advance your career and act. You do what you have to do. figure out an exit strategy and act by getting another job or starting your own business. Average people waste a lot of time. If you have to work fifty hours per week rather than forty. It takes boldness.” Rich people own real estate. If you are well organized. health and spiritual needs. you are prepared to do that. If you are a business owner or salesperson. make a plan and execute that plan. Every day will bring you one day closer to your goals. You can work to raise money for investment and manage your investments. ask all to buy. It takes sacrifice. remember these ten important words: “Know your customer. so figure out how you are going to raise downpayment capital to acquire investment real estate. If you like your job. If you dislike your job. You will still have time to fulfill your family.71 Act With Boldness If you want to be in the elite. you have to be self-reliant. social. you can work to pay your bills. It takes a will.

only one percent will ever take the action recommended. the 99% simply continue to do what they've always done: the easy. you should attain all of the material wants and needs for yourself and your family. One Percent! What about the other 99%? Good. as the U. have to change again and once again. You may make a change and. bad or indifferent. “The only easy day was yesterday.” has an extremely strong pull. By aiming at the top one percent.S. Navy Seal Commandos say. the top twenty percent will seem like a very easy target to hit. then. You will feel the pull drawing you. Routines are hard to change.” What do you really need? If you are in the elite top 20% of achievers. You will enjoy a comfortable life. 77 72 . of the few who do. But.Aim for the One Percent Success writers from Napoleon Hill to Anthony Robbins have freely admitted that most people will never read their books and. the known and the predictable. tempting you back to your old ways of easier days. The status quo. the convenient. which means “things as they are.

Do What You Love Doing There are a few people making a lot of money as professional soccer stars. They are coaches and trainers. You made a mistake going to law school because you’d love being a personal trainer. You don’t like working in a hardware store and you’d love working in a bird sanctuary. They are salespeople who sell equipment. They are: announcers. 73 78 . groundskeepers and team executives. There is an entire world wide industry of people making a good living from the sport of soccer. advertising reps. photographers. You have one life. If you love soccer. work doesn’t seem as much like work. Would you love to be an actor or arrange adventure travel trips or design jewelry? There are people successfully doing all of these things. promoters. Find the work you love and go for it. When you do what you love. writers. You hate being a bus driver but you’d love being a portrait painter. you should be able to work in the field as many people do.

you know how successful businesses operate. As a businessperson. the more detached the employees may be from service to the individual customers. This is a mistake and a sign that the large company may be losing touch and business. Keep reminding yourself that without customers. Make good on mistakes and reward loyal customers whenever possible. you have no business. the disinterested clerk or the rude secretary.Appreciate Your Customer People have money and they choose how to spend it. The larger the company. your success relies on your ability to convince them to choose to spend their money with your company. Pay attention to complaints. Every day. As a consumer. 74 79 . listen to your customers. Thank them for their honest input. You know that too many businesses treat you like they are doing you a favor. Appreciate the customers you have. When they do choose you. you may encounter the grumpy plumber. To build your customer base. smile and be appreciative.

Become involved in local business groups. Keep in touch. You need to form satisfactory relationships and connect with lots of people: customers. Speak up. Networking is a two way street. You should make a solid impression on those linked to you. Cultivate relationships. Be able to explain clearly what you do. It should be a long list. Volunteer for committees. Don’t make people have to guess what you do and what you’d like them to do for you. technicians and even competitors.One hand washes the other. You get what you give. you are a good networker. Join trade associations. Ask for testimonials and referrals. You are a businessperson in the real world. Learn who the powerful people are in your community and court their support. If people smile when they see you enter a room. suppliers. he will expect you to reciprocate. If someone gives you a prospective lead. Ask for the business. All networks begin with you as a strong link. shippers. competent and helpful. Hand out lot of impressive businesscards. Practice remembering names. You are not a monk living alone in a mountain cave. 80 Build Networks 75 . Think likeable.

you have to be the best yourself. is a lot easier than firing. Ideally. You want workers who will comfortably coexist with present staff. When you have acquired a winning staff. You want executives with good communication skills who will get up from behind their desks and lead. which is taking money away from them.Hire Slowly Hiring. Between the first and second interviews. Frequently. you want to retain them by offering competitive salaries. You want to hire people with the right qualifications for the right job. Hire slowly. your best new hires will come from the recommendations of existing employees and from your own networking. benefits and perks. They should not need a lot of hand holding and can either hit the ground running or learn quickly. What do you think about what they think? 81 76 . which is giving people money. If you want the best. You want customer service employees who are problem solvers and who follow up. You want front counter staff to be pleasant and accommodating. ask prospective employees to read The Action Principles®. you want new workers to be smart and hard working. You want sales people who are knowledgeable and ambitious.

a final warning will carry a thirty-day grace period to correct the problem or be terminated. severance package and grace period to find a new job. Don’t linger. 82 77 . Their image or manner may be unprofessional. deceptive or dishonest practices. These workers may have been involved in unsafe. Do not disparage the problem employee. have shown repeatedly that their job performance was unsatisfactory. They may be missing during work hours or. Normally. Explain benefits to which the employee may be entitled and how references will be handled. This person may be given an excellent reference. He should be escorted to his work area to collect personal items and immediately escorted out of the building. The fired employees should have received prior written warnings regarding their behavior or performance. A laid-off employee is released for business rather than personal reasons. Do it. Call him to the office and be short and to the point. Document everything.Fire Quickly There is a difference between laying off and firing an employee. If you expect trouble. The business may be in a slump or the employee’s position may have become redundant. have a witness present. The termination should not come as a complete surprise. You fire employees for personal reasons. This is a difficult part of a manager’s job.

Never ask someone to act unethically. Wal-Mart: 1. Avoid conflicts of interest between work and personal life. 3. Cooperate with any investigation of possible ethics violations. misrepresent. abuse or conceal information. 2. Report ethics violations. 8. 6. 5. 7. 10. Be honest and fair. 9. even if someone else tells you to. Seek assistance if you have questions about ethics.The Example of Wal-Mart Here is the ethical behavior expected from those who work for the world’s largest retailer. Never manipulate. 4. Never act unethically. Follow the law at all times. Never discriminate. 78 83 .

and wearing ambition on one’s sleeve can have the same effect. Self-confident people aren’t afraid to have Jack Welch their views challenged. How do you find them? By seeking out people who are comfortable in their own skin – people who like who they are and are never afraid to show it. 84 . They relish the intellectual combat that enriches ideas. The true test of self-confidence is the courage to be open – to welcome change and new ideas regardless of their source. They determine the ultimate openness of an organization and its ability to learn. There is a fine line between arrogance and self-confidence. Don’t ever compromise “being you” for any job in any institution. Legitimate self-confidence is a winner.79 Jack Welch Former Chairman of General Electric Self-Confidence Arrogance is a killer.

You must make your diplomas and degrees worth more than the value of the paper. You learn. You contribute. You read. You are proud and confident in your self-education. Your life must be a never ending thirst for knowledge. Going to a prestigious university used to mean that you had privileged access to the world’s best teaching. You question why civilizations rise and fall. You are curious to know how and why some people get rich. You question. You try to understand why happy people are the way they are. The job of the teacher is to guide and motivate. Those days are gone forever. You listen.Learn All education is ultimately self-education. You had an advantage. Today anywhere in the world. You must do the studying. You hang out with smart people. You want to know lots of things because you want to do lots of things. a motivated student equipped with broadband can get a better education than a lazy Ivy League student. Keep repeating this fact to yourself and you may save yourself a lot of educational time and money. 85 80 .

You are asking lots of questions and tailoring the course to suit your objectives. This is your career. You are a student taking a course. you want to be the manager and then the president of the bank. You are the opposite. Most successful people are happy to assist enthusiastic students who approach them with respect and say thank you. If you want something. ask. Average students sit like stone statutes in class trying to avoid making eye contact with the professor. There is no such thing as mental telepathy. observing operations and asking a lot of questions. You want to be the head teller. 81 86 . There is no book to tell you how to do this. When you are the head teller. Based on the information you receive. People are not mind readers. you will take action.Ask a Lot of Questions You are a clerk working in a bank. There is no time to be shy. You must do your own research. You have a lot of questions to ask and a lot of listening to do. ask.

their lives. their style and their attitudes have been researched and recorded.Read Biographies The lives of the greatest people ever to walk the earth have been documented. All education is self-education. Why and how did they do what they did? You can choose to read all about it and be inspired From all countries and in all times. there were heroes who shaped the world. on the web. The work is there. Who are your heroes? Who are the people who have already done what it is that you now want to do? Learn about them. As a business person. in the bookstores. Besides biographies. heed the warnings and stand on guard. You can read the history. most famous business leaders have written autobiographies to show you the way to achieve your own success. Take advantage. From Confucius to Caesar to Jesus to Leonardo Da Vinci to Abraham Lincoln to Mother Teresa. you are lucky. In the libraries. it is there. There were also dictators and despots but we can be grateful that the good of the human spirit usually does triumph. 87 82 .

Stick to your three basic business principles but also look for new ideas and ways to adapt those ideas to further your enterprise. Listen to your mentors. Read your trade publications and blogs. Find out about the new products and services being offered by the innovators in your industry. an Action Principles® Champion. You aren’t afraid to hear the truth and learn. The business world is changing at lightening speed.Be Open to New Ideas The implementation of knowledge is what separates you from the average and is a straight line to your success. you lose. You are identifying the next step toward your goal and you are taking it. Go to local business meetings and industry conventions. You. Learn from your competitors. are not waiting. 83 88 . Average people are waiting in hope that good fortune will find them. Talk to your customers and vendors. If you snooze. We are at the dawn of a new Industrial Revolution.

your wallet may be lighter and your ego may be bruised. heed the warnings. If you find your products are inferior or your staff is leaving on masse or your few customers are complaining. You have high hopes but hope doesn’t pay the bills. you will be curious. After a few months.Heed the Warnings As an Action Principles® Champion. Yes. Heed the warnings. You made a mistake. lose time. Be smart. However. Do not throw good money after bad by trying to save a failed strategy. some of these ideas will be bad. Heed the warnings. Many of these ideas will be good and will improve your business and advance your career. you realize your error. Survive to succeed another day. always researching and learning. Get out. Be tough. 84 89 . You will have lots of ideas. some very bad. Pull the plug. lose money and feel humbled. Bite the bullet. Take your medicine. Be real. You spend a lot of time and a lot of money opening a new location. Even the best and the brightest make mistakes.

90 85 . Cadillac. Where low prices are just the beginning. Target. Apple. Marines. Make progress every day. Built for the road ahead. When you care enough to send the very best. Solutions for a small planet.S. Times. Pontiac.S. IBM. We are driving excitement. U. Microsoft. All the news that’s fit to print. Army. The best a man can get. Home Depot. Creating a higher standard. Make the dream come true. Be all you can be. Walt Disney World.Y. The proud. Verizon. Gillette razor. It’s everywhere that you want to be. The heartbeat of America. N. Pay less. Holiday Inn. Hallmark. Wal-Mart.American Business Slogans Ford. No surprises. Always low prices. The power to be your best. The few. Expect more. U. Where do you want to go today? Visa. Chevrolet.

Never waste time. e-books. 86 91 . If you are going to set a new goal for yourself. make that goal to do a lot more reading. Always Bring A Book.Read. Never be bored. Educate yourself. newspapers. No excuses. Never be alone. Read every day. Read forty biographies. Read forty books on real estate investing. A-B-A-B. Read forty books on small business. They read. The average person reads one book a year. Read forty books for pure enjoyment. Read There is one significant characteristic that separates smart people from the crowd. magazines and on the web for you to read. Everything you need and want to know is in books. Read forty books on a subject and you will be a world authority on that subject. Read. This is a very good reason why the average person is going nowhere fast. Smart people read. Read.

You may want to write different variations for different prospects and situations. interesting and brief. You have two minutes. What do you do? How do you do it? What is your Unique Value Perspective that separates you from the average? What benefit will the listener derive from further association with you? Move quickly from who you are to how you can help them. conversational and unrehearsed. impressive. Your favorable first impression must be professional: simple. Your objective is to exchange businesscards and. All the writing and editing and practicing is worth the investment. 80 – 200 words is a good length. perhaps to arrange a follow-up communication. Write your elevator pitch before you need it and keep rehearsing it until it sounds warm. direct. It may take you a few tries to get the proper words and tone. friendly. 92 87 . you need an elevator pitch.Write Your Elevator Pitch Imagine being caught in an elevator alone with a top executive from your firm or that one client that you’ve been trying to reach. Hence. What would you say? Many times you will have an opportunity to expand your network by pitching new prospects on exactly who you are and what you do.

Be that one person who will step forward. Be sure that your manners and language are impeccable. It is easy to say. it is up to me. It may be more difficult to say to say. positive rapport with people by remembering and using their names and the names of their spouses.A Few Important Words Good manners open doors and are welcomed anywhere. You establish an immediate.” Any time you give your word. volunteer for a hard job and say.” Live by these important ten two-letter words. mean it.” Say them. “Please. “If it is to be. That’s important! 88 93 . “I’m sorry.” and “Thank you. “Take me.” and “May I help you?” and “What do you think?” Say them anyway.” Remember the Golden Rule. children and company. “Do unto others as you would have them do unto you.

Go Green
It’s good for you, your family, the world and your business’s bottom line. Being environmentally conscious can be referred to as eco-capitalism, sustainable business or simply called going green. Many small businesses have reported energy savings of 20%-30% simply by becoming more conscientious. This means adopting measures, such as using more energyefficient lighting, turning down the thermostat, turning off lights, and recycling. Being green is a team effort. Encourage everyone to participate. Buying new appliances is a smart strategy, since many new models are significantly more energy efficient. Easy first steps might be using water filters rather than plastic water bottles and reusable coffee cups rather than polystyrene foam cups. Making electronic copies rather than hard copies and using email more than snail mail are good options. Choosing to drive hybrid corporate vehicles is an increasing popular corporate choice. Supporting vendors who are supporting the environment is always a smart idea. Today, half of all consumers don’t care about green but this number is changing as people become more aware of man’s impact on Mother Earth. The good news for businesspeople is that half of their buyers do care and half of that number or 25%, a huge niche market, would specifically select a product or service because it was environmentally friendly. 94

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Start a Business Now
You can’t just think about starting a small business. At some point, you need to take action. You need to find a way. Here are some suggestions: You can start a business at home. You can start a business on the Internet. You can start an eBay business. You can start a business with a mall cart. You can start a business on the street. You can start a business at swap meets. You can start a business at flea markets. You can start a business with garage sales. You can start a business by sub-letting part of a store. You can start a business part-time. Expand your thinking. You can put yourself in business as a taxi driver, waiter or commissioned salesperson. Find yourself a lawn mower, and start knocking on doors. With the mindset of an Action Principles® Champion, you can start many businesses right now! Select choices over excuses. 95

Thank Your Ancestors
Whatever country you are from, whatever race, whatever tribe, whatever religion, give thanks. You are a survivor. You come from strong stock. Your ancestors weren’t weak or lazy or stupid. Your ancestors were strong, hard-working and intelligent. They survived. Over the last decades and centuries and millenniums, living was difficult. Yet, your ancestors dodged all of the arrows and bullets, bowed when they had to bow, fought when they had to fight, met all of the challenges of getting food, clothing and shelter. They survived. If you are an Action Principles® Champion, you will feel obligated to honor your ancestors by working hard and adhering to your core values. You will be a strong link, furthering the course of mankind by continuing to improve as you survive. Do good work, live an honest life and pass it on.

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97 92 . In private. rude and self-involved? Are customers greeted with a hello when entering the store? Are customers thanked following a purchase? Are the employees attractively and appropriately dressed? Is an apology offered if a customer has had to wait or for any other inconvenience? Do the employees appear knowledgeable about what they are selling? Do employees care enough about their jobs to offer feedback? Do employees make an effort to increase sales for the company by suggesting complimentary items or upgrades? Following your continual observation.Supervise You can’t become so preoccupied with your own work that you presume that others are doing their jobs. praise exemplary behavior. you should immediately take corrective or supportive action. Do the employees appear cheerful and helpful and ready to help or bored. You’re the boss and supervision is an important managerial responsibility. give suggestions or warnings to employees needing remediation and in public.

This is not all superficial. sounding like they sound and doing what they are doing. chances are you’ll catch only those little fish. wear the right clothes and carry the right accessories. You may look like you belong if you drive the right car. You may be destined to succeed in the big leagues but you have to put yourself in place to make the big deals. Copy success by finding the people who are making the big deals. enjoying the museum. Somebody is going to make the next big deal. Start hanging out with them and looking like they look. You may find your best prospects while playing golf at the country club. why not you? 98 93 . Don’t sell yourself short. you’ve got to go where the big fish swim and have the correct bait. You want to be at right place at the right time to make your elevator pitch for your next big deal.Go for the BIG Fish Tf you are fishing for minnows. The sales volume of your entire house trailer selling career might not equal the sale of one shopping mall. and having a power breakfast at the right restaurants. Some salespeople sell house trailers and some salespeople sell shopping malls. It is how big business is done. If you want to land the big fish.

you accomplish a lot and with a personal assistant you can do even more. An assistant frees you to do the more difficult parts of your job. Hire an assistant carefully because you will be spending a lot of time with this person. The best time to hire an assistant is before he or she is needed and not in the middle of a crisis. well mannered. ethical or hard working. This person represents you. helping you reclaim more of your personal life. Are you hiring someone to answer your email or willing to pick up your dry cleaning or both? How many late nights or how much travel may be required? The right assistant is a valuable asset who will magnify your effectiveness. During the interview process. you must clearly outline your expectations with a detailed job description. that twenty percent which is often the most productive. You can’t teach someone to be intelligent. An assistant can free your time. pleasant. An assistant’s style and attitude are at least as important as an impressive resume.Magnify Your Effectiveness As a successful businessperson. 99 94 . You can teach an assistant your job.

you won’t be a business owner without problems. How serious is the problem? Is it permanent or personal? Can you handle the problem yourself or should you enlist the support of others? Have you dealt with a similar problem in the past? How would your heroes and mentors resolve this problem? Use your quiet time to clarify the exact problem. adjust and move on. Analyze the problem from different perspectives. follow-up. Deal with it. Take the lead. You will be a business owner who knows how to deal with the problems you have. if necessary. Review. eliminate extraneous aspects and develop possible strategies.Deal With It As an Action Principle® Champion. Brainstorm. Consider solutions. Project the consequences of different strategies. 100 95 . Make a decision. Begin by precisely defining the problem. Don’t let small problems linger and fester into unmanageable crises. Choose your best option and take decisive action.

linked through a common interest or event. Start some international buzz. Get the right hardware and software and stay in tune with the changes. Today. 96 101 . Yesterday. Be there. sometimes millions. the Internet was the secret world of the nerd and the hipster. The world is listening. What are the best and the brightest innovators in your industry imagining and doing? It’s probably something that’s wireless and probably involves video. Modern technology is evolving quickly making the entire world your marketplace. Sites like YouTube and Facebook and MySpace are creating social networks of thousands. your company website or blog or podcast can reach potential buyers anywhere from eight to ninety-eight.Embrace Technology Don’t be left behind. Say something.

Perhaps. find their location requirements and offer your local expertise as a commercial property developer for their franchisees. In your local business networks. Contact these companies. You will have an investment with a great tenant. being alert and aware. As an Action Principles® Champion. it’s great to have both investments. such as Starbucks and McDonalds. the retiring entrepreneur/real estate investor may be wealthy. long term tenants for your properties. study American companies. 102 97 . It is not unusual for a retiring entrepreneur/real estate investor to find that the value of his commercial real estate investment far exceeds the value of his business investment. a store. retail block. office building or warehouse for your business. Be smart.Invest in Commercial Property If you are an entrepreneur. forethought and action. you are in an excellent position to supercharge your financial plans. you. you aren’t content to work in a jewelry store or muffler shop or beauty salon when you can own the businesses and the real estate. The retiring employee may be left with little. If you are living in a foreign country. you can be their commercial real estate link and secure solid. you may find up and coming entrepreneurs. However. You can buy commercial property. with ambition.

you eventually win. But. and find the supporters and the money to proceed. “First they ignore you. you will dare to challenge your status quo. ever self-reliant. You will research. 98 103 . a revolutionary. they fight you.” Starting your own business. See what others can’t. You will persevere as you are banged and bruised along the learning curve. Then. you are a contrarian. Then. once you succeed. Through trial and error. you win. Of course.Start Your Revolution Gandhi said of the revolutionary. everyone will swear that they were on your winning side from the beginning. they laugh at you. Do what others won’t. Every business starts with one person’s idea that sounds crazy to the risk adverse. Then. Succeed like few others.

And. thank you. Thank you. ® 99 Action Principles 104 . Please join us. The Action Principles® have been translated into over twenty languages. thank you. Also. As a person of influence. Not everyone has Internet access. Your donations are needed and appreciated. online. churches. If you have the expertise to add to this list.Become an Action Principles® Champion Champions are working together in an international effort to change the world. thank you.com for further information. If you can advertise this non-profit work on your website. in print or on your blog. if you can interest others in reading and discussing The Action Principles®. we need assistance to translate the “How Americans Get Rich” segments and to subtitle our video lessons. correctional facilities and social agencies. please do so and thank you. offline. We welcome your promotional ideas and your hard work. If you work for or own a business willing to advertise in or sponsor a printing of The Action Principles®. Visit BillFitzPatrick. so we distribute tens of thousands of Action Principles® books each year through schools. don’t forget to write and post your own Action Principle®.

Money will be a smaller reward of your success. You worked hard with what you had.Your One Life You are an Action Principles® Champion. You are free to be happy. Your one life was important. You shared. is life enhancing. It is liberating. Because of who you have chosen to become. Success allows you to free yourself from the endless treadmill of consumerism. It is your blessing to share your resources and time with those deservedly in need. You will receive gifts that money can’t buy: love. in business and in your personal life. Having more. appreciation and respect. This is to be your legacy. Your one life was exemplary. you are an accomplished person. 100 105 . while wanting and needing less. You made a difference.

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