Parking and Enforcement

Annual Report 2008/09

September 2009

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2
Table of Contents

1.0 BACKGROUND 4

2.0 POLICY CONTEXT AND PARKING CONTROL OBJECTIVES 6

3.0 NORTH TYNESIDE’S PARKING PROFILE 9

4.0 PARKING ENFORCEMENT 20

5.0 FINANCIAL PERFORMANCE 22

6.0 STATISTICAL PERFORMANCE 24

7.0 SUMMARY 26

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1.0 BACKGROUND

1.1 The Road Traffic Act 1991 introduced the concept of local authorities undertaking
enforcement of parking management schemes. This system was called Decriminalised
Parking Enforcement (DPE). Parking ‘offences’ became ‘contraventions’ and parking
attendants employed by the relevant Local Authority, issued [civil] Penalty Charge
Notices (PCN) where previously traffic wardens employed by police, undertook the
enforcement and issued [criminal] Fixed Penalty Notices (FPN). This reflected the
need for police to concentrate on core policing priorities with Traffic Wardens
continuing to deal with moving traffic offences and the management of Red Routes.

1.2 North Tyneside Council was designated a Decriminalised Parking Authority by Order
made under the Road Traffic Act 1991, and has been undertaking civil enforcement of
parking and waiting restrictions since June 2007.

1.3 On 31 March 2008, the Government replaced Decriminalised Parking Enforcement

(DPE) across the country with Civil Parking Enforcement (CPE), which it carried out
under the Traffic Management Act 2004 (TMA)

1.4 This new piece of legislation and subsequent operational guidance was the result of a
prolonged period of consultation undertaken by the Government in order to fetch
fairness and national consistency to parking enforcement. The new guidelines make it
clear that local authorities should use parking enforcement to keep the traffic flowing
and not to simply make money.

Main differences between CPE and DPE

 Parking Attendants are now known as Civil Enforcement Officers.

 Introduced differential parking penalties depending on the seriousness of the

contravention. Up until 31 March 2008 all contraventions committed in North
Tyneside attracted a £60 penalty, discounted to £30 if paid within 14 days. The new
penalty charge values are £70, discounted to £35 for the higher value
contraventions and £50, discounted to £25 for the lower value contraventions. The
values set have been imposed on local authorities outside London by Government.

 Introduced the powers to serve PCN by post if CEO has started to issue it but driver
leaves with the vehicle before it can be served. The TMA allows for PCN's to be
issued by post in the following circumstances:

1. If the CEO has been ‘prevented’ from serving the PCN either by affixing it to
the vehicle or by giving it to the person who appears to be in charge of that
vehicle. This includes situations where the person who appears to be in charge
of the vehicle is abusive or prevents service indirectly through intimidation or
directly through threats or actual physical force

2. If the CEO had begun preparing a PCN but did not have enough time to serve
it before the vehicle was driven away.

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  Power to undertake enforcement using CCTV cameras certified by the Secretary of
State.

 Power to enforce dropped footways.

 Powers to enforce double parking.

 Powers to enforce zig-zag at Pedestrian Crossings

Other less obvious changes have taken place; the emphasis driven by Central
Government was on the Local Authority’s duty to show transparency and fairness.

 Local Authorities are required to publish parking policies. The Secretary of State
strongly recommends that LA parking policies, including its enforcement policies
and priorities, should be made readily and easily available to the public. This makes
the authority more accountable to its residents and should also help it to counter
accusations that enforcement is being carried out in an arbitrary and unfair way. In
situations where a contravention has occurred but in mitigating circumstances
authorities should make and publish guidelines on their use of discretion.

 Additional powers have been given to independent adjudicators. They will be able
to refer cases back to the chief executives of Local Authorities’ where a parking
contravention has taken place in mitigating circumstances and can ask the Local
Authority to consider cancelling the penalty charge.

 Stronger emphasis on staff training. The success of CPE depends on the

dedication and quality of the staff that deliver it. Therefore, it is essential that staff at
all levels have the skills and training to do their jobs effectively.

 Authorities should review their parking policies on a regular basis in consultation

with local stakeholders and, once finalised, these should be made publicly available
for annual report. Reporting is considered an important part of accountability, as the
transparency given by regular and consistent reporting helps the public understand
and accept Civil Parking Enforcement.

1.5 North Tyneside Council welcomed these changes as lower penalty charges for less
serious contraventions make the system fairer for the motorist; more transparent
financial reporting allows the Council to demonstrate that parking enforcement is not
about raising revenue; the new referral powers for adjudicators should promote
fairness and linking parking enforcement to transport policies will make the whole
system more accountable locally. Everyone hates congestion and delays to journeys
and effective parking management and enforcement is there to help improve traffic
flow and ensure the roads are safer for all road users, including motorists and
pedestrians. These new regulations aim to do just that.

1.6 This is North Tyneside Council’s first annual report into its parking and enforcement
operation. This annual report is intended to explain to the public and stakeholders how
the service is managed in North Tyneside and to provide information regarding its
performance throughout the year.

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2.0 POLICY CONTEXT AND PARKING CONTROL OBJECTIVES

2.1 Parking is no longer a stand-alone issue, but has become a key aspect of both
transport and land use planning. It must be integrated with all other aspects of urban
policy now that it is to be managed at levels below ‘unfettered demand’. This is
necessary in order to promote and to support:

Lifestyles that are less car-dependent;

Transport provision that is more socially inclusive;
Development that is more sustainable in terms of energy and pollution.

2.2 Control over the availability of parking spaces is a key policy instrument in limiting car
trips, and for the time being is the most widely available and readily accepted method
of doing so. Even without control over private parking, strict control over public parking
could have a major impact on travel choices

2.3 As policy has moved from a ‘predict and provide’ approach to one based on the
achievement of wider objectives, the management of parking has become a more
important part of national policy. It is becoming accepted that the unlimited growth of
car use cannot be tolerated, as the infrastructure costs of providing the necessary road
and parking space would be unacceptable in both financial and environmental terms.

2.4 Accordingly, a new policy framework has emerged in a range of Government

documents, of which the most important are the Transport White Paper issued in 1998,
the Future of Transport White Paper in 2004, the Transport Act 2000, the Traffic
Management Act 2004, the 10 Year Plan, Planning Policy Statement or Guidance
Notes, particularly PPG13, Regional Planning Guidance (including Regional Transport
Strategies), and a number of supporting documents and good practice guides.

2.5 North Tyneside Council is a partner, along with the other Tyne and Wear district
councils and Nexus, of the Local Transport Plan (LTP). The second LTP, covering the
period 2006 to 2011, addresses the Government’s priorities for transport, which are
reducing congestion and improving sustainable accessibility to jobs and services,
improving air quality and reducing road casualties. So whilst economic regeneration is
a high level objective, this will be achieved in the context of the Government’s transport
priorities.

2.6 The supply and pricing of car parking, both public and private, has a fundamental
influence on the way people travel, particularly to town and district centres. Research
has shown that even where good public transport services exist, if cheap and
convenient parking is available then people with access to a car will choose this mode
of travel.

2.7 The Council has a Network Management Duty under the 2004 Traffic Management Act
with the responsibility for ensuring the expeditious movement of traffic. The origins of
the duty are in the need to control the disruptions caused by street works. However,
enforcement of parking restrictions and demand management (which includes the
strategic role of car parking) will also be central to the Network Management Plan and
effectiveness of this Duty.

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2.8 Through the planning development control system, the Council can also control the
amount of car parking that is provided in new developments and changes of use. Over
time, this influence can help maintain an acceptable balance of private non-residential
parking provision.

2.9 The District Annexe for North Tyneside of the Local Transport Plan 2006-2011 states
with respect to parking that:

"North Tyneside Council will support the vitality and viability of Town Centres and
Neighbourhoods by providing, maintaining and managing an appropriate supply of
parking space"

2.10 North Tyneside Transport Strategy Statement:

“Implementing travel demand management measures, such as parking restraint, to

encourage people to modify their travel behaviour”

2.11 The North Tyneside Transport Strategy Statement brings together the main themes of
the LTP together with other transport related strategies in a single summary document
for North Tyneside. This recognises the importance of:

 Resolving localised parking problems, particularly where demand for parking is

greater than supply due to commuter parking or high levels of car ownership;
 Identifying ways of reducing the problems of parked vehicles obstructing
pavements;
 Effective management of car parking, including appropriate levels of charging in
Gateshead town centre and other important locations throughout the Borough

2.12 The council’s policy acknowledges that parking contributes significantly to many of the
problems it seeks to address such as delays to public transport, junction safety and
safety around schools.

2.13 The Council’s parking control objectives are to:

 Minimise the use of vehicles in the busiest and congested areas at what experience
and research shows to be the most appropriate times;
 At the same time provide sufficient short-stay parking facilities to support shops/
commercial organisations and leisure activities thereby underpinning social and
economic life;
 Reduce the risk of accidents;
 Safeguard the needs and requirements of residents, businesses/ organisations and
visitors;
 Improve traffic conditions;
 Encourage the use of public transport;
 Preserve and improve the infrastructure and the general environment;
 Increase and improve pedestrian and cyclist mobility;
 Regulate and control parking both on and off street.

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2.14 Parking operations will contribute towards these objectives by providing:

 On and off street enforcement by patrolling permitted and restricted areas together
with the Council’s off street car parks and parking places and issuing PCN's in
regard to contraventions observed;
 Management and administration of suspensions/ dispensations;
 Ongoing checking of (1) adequacy of signs and markings; and (2) possible and
actual faulty Pay & Display machines/ meters (P&Ds);
 Permit parking schemes.

Such operations will embrace the following activities:

 The issue and serving by Civil Enforcement Officers of warning notices (where
applicable) and/or PCN’s where vehicles are observed to be parking in
contravention of the regulations – both on and off street;
 Reporting inadequacies of and/or damage to signs and markings;
 Suspension procedures for P&Ds/ bays.

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3.0 NORTH TYNESIDE’S PARKING PROFILE

3.1 The borough of North Tyneside has four main centres of which three, North Shields,
Wallsend and Whitley Bay, have a wide range of land uses with the centre including
retailers, services and other businesses as well as many residential properties. In all
three some off-street parking is available, including both Council operated and privately
operated car parks, but a substantial proportion of parking is on-street bays, often on
partially or wholly residential streets. The parking needs of resident, who are eligible
for parking permits, must be carefully balanced with those of other users.

3.2 Killingworth town centre was constructed more recently than the other town centres
and is focused mainly on retail users; with no residential properties in the town centre
itself. The town centre is served by privately owned supermarket-style car parks,
which are free to use.

3.3 Smaller centres within the borough such as Longbenton, Benton, Forest Hall and
Monkseaton are served mainly by on-street parking.

3.4 The coastal area is considered to be the ‘jewel in the crown’ of the Borough because of
its natural environment and covers an area from the border with Blyth Valley at St
Mary’s Island down to Tynemouth station and the boundary of the North Shields AAP
at the Fish Quay. The importance of the coast is not only recognised in the Borough,
but also at a regional level with Whitley Bay named as a tourism destination in the
North East Region.

3.5 Tynemouth and Cullercoats provide a slightly different tourism offer compared to
Whitley Bay and St Mary’s Island with a variety of cultural and leisure activities. The
topography of the coast is predominantly flat with a combination of sandy and rocky
foreshore that is of European significance as a wildlife habitat (SPA). The entire
coastline is designated as a Site of Special Scientific Interest (SSSI) for its geological
importance and wildlife habitat, which is internationally recognised as a Ramsar site.
Tynemouth Priory is not only an iconic building on the landscape, but also a Scheduled
Ancient Monument, which highlights the heritage of the coast. The coast also boasts
three conservation areas that have all recently been appraised (St Mary’s, Cullercoats
and Tynemouth). The Spanish City Dome, which sits above Whitley Bay promenade is
a Grade II listed building and is currently undergoing regeneration to bring it back into
use and forms part of the ongoing regeneration at Spanish City.

3.6 Parking is provided at 16 locations along the foreshore between St Mary’s Island
(Whitley Bay) and Low Lights (North Shields). The Foreshore and Riverside car parks
are primarily utilised by leisure visitors, many from outside the borough.

3.7 Although a charge is applied for annual business permits (£250 p.a.) and
supplementary scratch cards (£5 per book of 10 scratch cards), Resident/Residents
Visitor parking permits continue to be provided to residents of the borough free of
charge. Approximately 14,000 Resident/Residents Visitor permits are issued per year.
The cost of running the permit service is subsidized by the parking revenue from the
town centre and foreshore car parks.

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3.8 Residential permit parking schemes consist of specified zones where residents who
live within the zone are eligible for a permit, which allows them to park in those streets.

3.9 While the key aim of permit parking schemes is to provide adequate parking facilities in
that area for local residents, in some cases it may prove appropriate for other users to
park in these areas subject to conditions. Depending on local circumstances, there are
different kinds of residential permit parking zones:

 Permit holders only

 Permit holders / charged parking for other users (shared use)
 Permit holders / limited waiting for other users (shared use)

3.10 Permit Parking Zones are in operation on the following streets within the borough:

 Zone LB1. Mon. – Sat. 8.00am to 6.00pm

Streets included: Aiden Court, Benton Road, Coach Lane, Front Street, Gleneagles
Close, Hoylake Avenue, Manor Avenue, Manor Drive, Manor Gardens, Manor Grove,
Manor Place, Manor Road, Manor Walk, Morritt Court, Muirfield Road, St, Andrews
Court, Southview, Portrush Way, Fairways Avenue

 Zone LB2. Mon. – Fri. 9.00am to 5.00pm

Streets included: Chesters Avenue, Chesters Court, Knowle Place, Langdale Close,
Lutterworth Road, Rowanberry Road, The Chesils, West Farm Wynd, Maybury Villas,
Rosebury Drive, Quantock Close, Clent Way.

 Zone BEN1. Mon. - Fri. 9.00am to 5.00pm

Streets included: East Avenue, North Avenue, Grange Avenue, Queens Gardens,
Thornhill Road, Kyle House, The Gables, Grove Cottage, Norwood Court), The Grove,
The Oval, West Avenue.

 Zone BEN2. Mon. – Fri. 9.00am to 5.00pm

Streets included: Ashleigh Grove, Beech Avenue, Linden Terrace, Linden Road,
Sandringham Avenue, St. Margaret’s Avenue, Whitfield Drive.

 Zone BEN3. Mon. – Fri. 9.00am to 5.00pm

Streets included: Carolyn Close, Cheviot View, Eastfield Road, Eastfield Terrace,
Maddox Road, Parkland, Southfield Road, Station Approach Eastfield Lodge, The
Beeches, The Terrace, Carlton Road, Tynedale Terrace.

 Zone BEN4. Mon. – Fri. 9.00am to 5.00pm

Streets included: Briarsyde

 Zone BEN5. Mon. – Fri. 10.00am to 11.00am & 2.00pm to 3.00pm

Streets included: Lyndhurst Road, Midhurst Road, Northumberland Avenue, Oakhurst
Terrace, Hastings Avenue, Station Road, Clifton Terrace, Cambridge Avenue,
Connaught Gardens, Colston Place, Victoria Avenue, Albany Avenue, Avondale
Avenue, Glebe Avenue

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 Zone BEN6. Mon. – Fri. 9.00am to 5.00pm
Streets included: Manorfields

 Zone FH1. All Days. 6.00pm to Midnight.

Streets included: Clousden Drive, Cresswell Avenue, Errington Terrace, Nicholson
Terrace, Oakfield House

 Zone TM1. Sat. Sun. & Bank Holidays. 8.00am to 6.00pm

Streets included: Albury Park Road, Beanley Crescent, Birtley Avenue, Brislee Avenue,
Denwick Terrace, Hulne Avenue, Horsley Terrace, King Edward Road, Shipley Road,
Mariners Lane, Back Shipley Road.

 Zone TM2. Sat. Sun. & Bank Holidays. 8.00am to 6.00pm

Streets included: Collingwood Terrace, Northumberland Terrace, Priors Terrace,
Tynemouth Road, Tynemouth Terrace, Tynemouth Place, St. Albans Place

 Zone TM3. All Days 9.00am to 5.30pm

Streets included: Arcade, Arcade Park, Bath Terrace, Colbeck Terrace, Front Street,
Middle Street, Percy Street, Promenade Terrace, Silver Street, Stephenson Street, The
Grove, Timothy Duff Court.

 Zone TM4. All Days 8.00am to 6.00pm

Streets included: Huntingdon Place, Manor Road, Front Street, St. Oswins Mews, St.
Oswins Place, Lovelady Court

 Zone NS1. Mon. – Sat 8.00am to 6.00pm (No return within 1 hour)
Streets included: Morgan House, Borough Road, Railway Terrace, Rudyerd Street,
Stanley Street, Wellington Street west, William Street, William Street west.

 Zone NS2. Mon. – Sat 9.00am to 5.00pm

Streets included: Campville, Cleveland Terrace, Cromwell Terrace, South Preston
Grove, Albion Road West, Brightman Road, The Chase, Rosella Place, Ashfield
Grove, Springfield, Lovaine Terrace, Fenwick Terrace, Frank Place, Alma Place,
Grosvenor Mews, Waterloo Place, Preston Road, Ayes Terrace

Spring Terrace – Mon – Sat. 8.30am to 5.30pm

 Zone NS3. Mon. – Sat. 8.00am to 6.00pm

Streets included: Beaumont Street, Bedford Street, Bedford Terrace, Churchway, Cecil
Street, Lovaine Place, Newcastle Street, Northumberland Square, Northumberland
Place, Nile Street, Upper Camden Street, Widdrington Terrace, South Preston Terrace,
West Percy Street, Sidney Street, Albion Road West

 Zone NS4. All Days – All Hours

Streets included: Keilder Terrace, Military Road, Fontburn Terrace, Drummond
Terrace, Capitan Robinson Mews

 Zone NS5. Mon. – Sat. 8.30am to 5.30pm

Streets included: George Street, Howard Street, Upper Pearson Street, Stephenson
Street, Norfolk Street

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 Zone NS6. Mon. – Sat. 8.00am to 6.00pm (No return 1hour, 30mins in any 3 hours)
Streets included: Rothbury Terrace

 Zone NS7. Mon. – Sat. 8.30am to 5.30pm

Streets included: Camden Street, Howard Street, Howard Court, Norfolk Street, Union
Street, Saville Street, Stephenson Court.

 Zone NS8. Mon. – Sat. 9.00am to 5.30pm

Streets included: Beacon Street, Dockray Close, Dockray Square, Howard Court,
Hudson Street, Linskill Street, Renaissance Point, Stephenson Court, Stephenson
Street, Trinity Buildings, Tyne Street.

 Zone WD1. Mon. – Sat. 9.00am to 5.30pm

Streets included: Beech Grove, Hawthorn Grove, Laburnum Avenue, North Road, Park
Road, Station Road, Woodbine Avenue, Rear High Street East

 Zone WD2. All Days, All Hours

Streets included: Park Avenue, Park Terrace, Park View, Station Road.

 Zone WD3. Mon. – Sat. 9.00am to 5.30pm

Streets included: Elton Street East, Equitable Street.

 Zone WD4. Mon. – Sat. 8.00am to 6.00pm (No return 1 hour in 2 hours)
Streets included: Croft Avenue, Coronation Street, Ferndale Avenue, Sunningdale
Avenue

 Zone WD5. Mon. - Sat. 8.00am to 6.00pm (No return 1 hour in 2 hours)
Streets included: Charlotte Street, Northumberland Street, High Street East

 Zone WD6. Mon. – Sat. 8.00am to 6.00pm (No return 1 hour in 2 hours)
Streets included: Chestnut Street, Coach Road, Holly Avenue, Laurel Street, Oak
Grove, High Street East, Vine Street, Park Road, Sycamore Street.

 Zone WD7. Mon. – Fri. 7.00am to 6.00pm

Streets included: George Road, Philiphaugh, The Avenue.

 Zone WD8. Mon. – Sat. 8.00am to 6.00pm (No return 1 hour in 2 hours)
Streets included: Carville Road, Hugh Street

 Zone WD9. Mon. – Fri. 9.00am to 9.00pm

Streets included: Embleton Avenue, Aged Miners Cottages

 Zone WD11. Mon. – Sat. 8.00am to 6.00pm (No return 2 hours in 4 hours)
Streets included: Ford Terrace, Point Pleasant Terrace

 Zone WD12. Mon. – Fri. 9.00am to 9.00pm

Streets included: Bath Close, Bingley Terrace

 Zone WB1. Mon. – Sat. 9.00am to 5.30pm

Streets included: Albert Terrace, Albany Gardens, Algenon Place, Alexandra Terrace,

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 Clarence Crescent, Clifton Terrace, Egremont Place, Fern Avenue, Jesmond Terrace,
Laburnum Avenue, Marden Road, Station Road, The Crescent, Trewitt Road,
Victoria Terrace, Waterford Crescent, Whitley Road

 Zone WB2. Mon. – Sat. 9.00am to 5.30pm

Streets included: Roxburgh Terrace, Roxburgh House, Park Parade, Beach Avenue,
Holly Avenue, Coquet Avenue, Marine Gardens, Marine Avenue, Elmwood Grove,
Park View, Park Avenue

 Zone WB3. Mon. – Sat. 9.00am to 5.30pm

Streets included: Brook Street, Brook Gardens, Cambridge Avenue, Charles Avenue,
East Parade, Mason Avenue, North Parade, Ocean View, Oxford Street, York Road,
Park Avenue, South Parade

 Zone WB5. All Days. 10.00am to 8.00pm. 1st March to 30th September
Streets included: Ashfield Grove, Bideford Gardens, Bournemouth Gardens, Briar
Avenue, Brighton Grove, Cliftonville Gardens, Cromer Gardens, Davison Avenue,
Evesham Avenue, Glendale Avenue, Illfracombe Gardens, The Links, Marine Court
East, Marine Court West, Ventnor Gardens, Marine Avenue.

(Clovelly Gardens, Eastbourne Gardens – All Days. 10.00am to Midnight)

 Zone WB6. Mon. – Sat. 8.00am to 6.00pm (No return 2 hours in 2 hours)
Streets included: Kings Drive, Queens Drive, Grosvenor Drive, Park View, Norham
Road.

 Zone WB7.Mon. – Sat. 8.00am to 6.00pm

Streets included: Linden Terrace, Esplanade Avenue, Southleigh, Esplanade Place,
Esplanade, Percy Road, Victoria Avenue, Styan Avenue, Whitley Road, South Parade,
Kiitiwake House.

This is not a definitive list, as additional zones will be added in the future in accordance
with the Council’s parking strategy.

3.11 Metered Parking Bays are in operation on the following streets within the borough:

North Shields
Street Name Post Code Restriction Period Fee Maximum Stay Exemption to charge

Mon - Sat Drivers displaying a Zone

Albion Road NE30 2RJ 50p per hour Unlimited
8.30 - 17.30 NS5 Permit
Back Howard Mon - Sat Drivers displaying a Zone
NE29 6QN 50p per hour Unlimited
Street 8.30 - 17.30 NS5 Permit
Mon - Sat Drivers displaying a Zone
Bedford Street NE29 0AR 1p per minute Unlimited
8.30 - 17.30 NS3 Permit

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North Shields (cont.)
Street Name Post Code Restriction Period Fee Maximum Stay Exemption to charge

Camden Street Mon - Sat Drivers displaying a Zone

NE30 1NH 50p per hour Unlimited
(South Section) 8.30 - 17.30 NS7 Permit
First hour free, additional
Church Way Mon - Sat Drivers displaying a Zone
NE29 0AE time charged at 1p per Unlimited
(North Section) 8.30 - 17.30 NS3 Permit
minute
Church Way Mon - Sat Drivers displaying a Zone
NE29 0AB 1p per minute Unlimited
(South Section) 8.30 - 17.30 NS3 Permit
Howard Street Mon - Sat Drivers displaying a Zone
NE30 1AJ 50p per hour Unlimited
(North Section) 8.30 - 17.30 NS5 Permit
Howard Street Mon - Sat Drivers displaying a Zone
NE30 1NA 50p per hour Unlimited
(South Section) 8.30 - 17.30 NS7 Permit
Mon - Sat Drivers displaying a Zone
Lovaine Place NE29 0BW 50p per hour Unlimited
8.30 - 17.30 NS3 Permit
Mon - Sat Drivers displaying a Zone
Nile Street NE29 0AZ 1p per minute Unlimited
8.30 - 17.30 NS3 Permit
Norfolk Street Mon - Sat Drivers displaying a Zone
NE30 1NQ 50p per hour Unlimited
(North Section) 8.30 - 17.30 NS5 Permit
Norfolk Street Mon - Sat Drivers displaying a Zone
NE30 1BA 50p per hour Unlimited
(South Section) 8.30 - 17.30 NS7 Permit
Northumberland Mon - Sat Drivers displaying a Zone
NE30 1QP 1p per minute Unlimited
Place 8.30 - 17.30 NS3 Permit
Northumberland Mon - Sat Drivers displaying a Zone
NE29 1SA 1p per minute Unlimited
Square 8.30 - 17.30 NS3 Permit
Mon - Sat Drivers displaying a Zone
Railway Terrace NE29 6RP 50p per hour Unlimited
8.30 - 17.30 NS1 Permit
Mon - Sat Drivers displaying a Zone
Rudyerd Street NE29 6NF 50p per hour Unlimited
8.30 - 17.30 NS1 Permit

Saville Street NE30 1NT Mon - Sat 50p per hour Unlimited None
8.30 - 17.30
Mon - Sat Drivers displaying a Zone
Sidney Street NE29 0DP 50p per hour Unlimited
8.30 - 17.30 NS3 Permit
Mon - Sat Drivers displaying a Zone
Spring Terrace NE29 0HQ 50p per hour Unlimited
8.30 - 17.30 NS2 Permit
Mon - Sat Drivers displaying a Zone
Stephenson Street NE30 1ES 50p per hour Unlimited
8.30 - 17.30 NS5 Permit
Mon - Sat Drivers displaying a Zone
Suez Street NE30 1ES 50p per hour Unlimited
8.30 - 17.30 NS5 Permit
Mon - Sat Drivers displaying a Zone
Tyne Street NE30 1NF 50p per hour Unlimited
8.30 - 17.30 NS7 or NS8 Permit
Mon - Sat Drivers displaying a Zone
Union Street NE30 1NL 50p per hour Unlimited
8.30 - 17.30 NS7 Permit
Upper Camden Mon - Sat Drivers displaying a Zone
NE30 1QG 1p per minute Unlimited
Street 8.30 - 17.30 NS3 Permit
Mon - Sat Drivers displaying a Zone
West Percy Street NE29 0AG 50p per hour Unlimited
8.30 - 17.30 NS3 Permit

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Tynemouth
Adjacent
Street Name Restriction Period Fee Maximum Stay Exemption to charge
Post Code
All Days Drivers displaying a Zone
Front Street NE30 4BS 50p per hour Unlimited
9.00 - 17.30 TM3 Permit or TM4 Permit
All Days
Grand Parade NE30 4JH 80p per 2hrs Unlimited None
9.00 - 20.00
All Days
Sea Banks NE30 4HG 80p per 2hrs Unlimited None
9.00 - 20.00
All Days
Spa Access NE30 4JH 80p per 2hrs Unlimited None
9.00 - 20.00

Whitley Bay
Adjacent
Street Name Restriction Period Fee Maximum Stay Exemption to charge
Post Code
Mon - Sat Drivers displaying a Zone
Beach Avenue NE26 1EA 50p per hour Unlimited
9.00 - 17.30 WB2 Permit
Mon - Sat Drivers displaying a Zone
Clifton Terrace NE26 2JD 1p per minute Unlimited
9.00 - 17.30 WB1 Permit
Mon - Sat Drivers displaying a Zone
Coquet Avenue NE26 1EE 50p per hour Unlimited
9.00 - 17.30 WB2 Permit
Mon - Sat Drivers displaying a Zone
Duchess Street NE26 3PW 50p per hour Unlimited
9.00 - 17.30 WB5 Permit
Mon - Sat Drivers displaying a Zone
Duke Street NE26 3PP 50p per hour Unlimited
9.00 - 17.30 WB5 Permit
Mon - Sat Drivers displaying a Zone
Fern Avenue NE26 2JA 1p per minute Unlimited
9.00 - 17.30 WB1 Permit
Mon - Sat Drivers displaying a Zone
Holly Avenue NE26 1ED 50p per hour Unlimited
9.00 - 17.30 WB2 Permit
Mon - Sat Drivers displaying a Zone
Laburnum Avenue NE26 2HX 1p per minute Unlimited
9.00 - 17.30 WB1 Permit
Mon - Sat Drivers displaying a Zone
Jesmond Terrace NE26 2JF 1p per minute Unlimited
9.00 - 17.30 WB1 Permit
Mon - Sat Drivers displaying a Zone
Marine Gardens NE26 1EQ 50p per hour Unlimited
9.00 - 17.30 WB2 Permit
Mon - Sat Drivers displaying a Zone
Park Avenue NE26 1DG 50p per hour Unlimited
9.00 - 17.30 WB3 Permit
Mon - Sat Drivers displaying a Zone
Park Parade NE26 1DX 50p per hour Unlimited
9.00 - 17.30 WB2 Permit
Mon - Sat Drivers displaying a Zone
Roxburgh Terrace NE26 1DS 50p per hour Unlimited
9.00 - 17.30 WB2 Permit
Mon - Sat Drivers displaying a Zone
Station Road NE26 2RA 1p per minute Unlimited
9.00 - 17.30 WB1 Permit
Mon - Sat Drivers displaying a Zone
Victoria Terrace NE26 2QW 1p per minute Unlimited
9.00 - 17.30 WB1 Permit

15
 Wallsend
Adjacent
Street Name Restriction Period Fee Maximum Stay Exemption to charge
Post Code
Mon - Sat Drivers displaying a Zone
Beech Grove NE28 8HF 50p per hour Unlimited
9.00 - 17.00 WD1 Permit
Mon - Sat Drivers displaying a Zone
Elton Street NE28 6NQ 1p per minute Unlimited
9.00 - 17.00 WD3 Permit
Mon - Sat Drivers displaying a Zone
Hawthorn Grove NE28 8HD 1p per minute Unlimited
9.00 - 17.00 WD1 Permit
Mon - Sat Drivers displaying a Zone
John Street NE28 8QX 1p per minute Unlimited
9.00 - 17.00 WD3 Permit
Mon - Sat Drivers displaying a Zone
Laburnum Avenue NE28 8HR 50p per hour Unlimited
9.00 - 17.00 WD1 Permit
Mon - Sat Drivers displaying a Zone
Woodbine Avenue NE28 8HB 50p per hour Unlimited
9.00 - 17.00 WD1 Permit

This is not a definitive list, as additional streets will be added in the future in accordance with
the Council’s parking strategy.

3.11 The Council also operates a number of free and charged Car Parks in the borough.

Benton
Restriction Number of Additional
Location Address Charge
Period spaces Restrictions
Whitley Road, Mon - Fri 20p per hour Cars and light
Quarry Park Car Park 18
NE12 6DT 9.00 - 17.00 Max. Stay 2 hrs vans only

Cullercoats
Restriction Number of Additional
Location Address Charge
Period spaces Restrictions
Front Street, Cars and light
Front Street Car Park All Days Free 16
NE30 4QB vans only
John Street, Cars and light
John Street Car Park All Days Free 22
NE30 4QX vans only

Monkseaton
Restriction Number of Additional
Location Address Charge
Period spaces Restrictions
Cauldwell Avenue, 3.5 tonne
Cauldwell Avenue Car Park All Days Free 61
NE25 9RW weight limit
Coronation Road, 3.5 tonne
Coronation Crescent Car Park All Days Free 25
NE25 8AJ weight limit

16
Killingworth
Restriction Number of Additional
Location Address Charge
Period spaces Restrictions
Northumbrian Way (North) Nothumbrian Way, 3.5 tonne
All Days Free 60
Car Park NE12 6EH weight limit
Northumbrian Way (South) Northumbrian Way, 3.5 tonne
All Days Free 65
Car Park NE12 6EH weight limit
Planet Place, Cars and light
Planet Place Car Park All Days Free 8
NE12 6DY vans only
Comet Row, Cars and light
Comet Row Car Park All Days Free 66
NE12 6DT vans only
West Bailey East, 3.5 tonne
Lakeshore Car Park All Days Free 20
NE12 6YG weight limit
Citadel East, 3.5 tonne
Citadel East Car Park All Days Free 55
NE12 6GU weight limit

North Shields
Restriction Number of Additional
Location Address Charge
Period spaces Restrictions
Clifford's Fort Moat, All Days 3.5 tonne
Low Lights Car Park 80p per 2 hours 78
NE30 1JN 9.00 - 20.00 weight limit
Norfolk Street, All Days Up to 4 hrs - £1.00 Cars and light
Norfolk Street Car Park 67
NE30 1NQ 8.00 - 18.00 Over 4 hrs - £1.75 vans only
Pheonix Chase, 3.5 tonne
Phoenix Chase Car Park All Days Free 48
NE29 8TA weight limit
Mon - Fri Private 42
Upper Camden Street Car Park Upper Camden Street, Sat Only Cars and light
Free 31
NE30 1QG 8.30 - 17.30 vans only

Tynemouth
Restriction Number of Additional
Location Address Charge
Period spaces Restrictions
Grande Parade, All Days Cars and light
Beaconsfield Car Park 80p per 2 hours 182
NE30 4NS 9.00 - 20.00 vans only
Grande Parade,
All Days 2 No. Coach
Blue Reef Car Park NE30 4JF 80p per 2 hours 80
9.00 - 20.00 Only Bays
(Rear Aquarium)
Pier Road, All Days Cars and light
Priors Haven Car Park 80p per 2 hours 60
NE30 4DG 9.00 - 20.00 vans only
Oxford Street, All Days Cars and light
Sea View Car Park 80p per 2 hours 58
NE30 4PR 9.00 - 20.00 vans only
Pier Road, All Days Cars and light
Spanish Battery Car Park 80p per 2 hours 51
NE30 3DB 9.00 - 20.00 vans only

17
Whitley Bay
Restriction Number of Additional
Location Address Charge
Period spaces Restrictions
Rear Park View
Shopping Centre, Mon - Sat Cars and light
Back Park View Car Park Pemit Holders Only 16
NE26 2TH (Accessed 8.00 - 18.00 vans only
from Roxburgh Terrace)
Bournemouth Gardens The Links, All Days Cars and light
80p per 2 hours 230
Car Park NE26 1QQ 9.00 - 20.00 vans only
The Links, All Days Coaches £2 for
Brierdene Car Park 80p per 2 hours 244
NE26 4NF 9.00 - 20.00 All Day
The Links, All Days Cars and light
Dukes Walk Car Park 80p per 2 hours 43
NE26 1TQ 9.00 - 20.00 vans only
The Links, All Days 3.5 tonne
Eastbourne Gardens Car Park 80p per 2 hours 69
NE26 1PS 9.00 - 20.00 weight limit
Hawthorn Gardens, Cars and light
Hawthorn Gardens Car Park All Days Free 19
NE29 0AX vans only
Accessed off Rink Way, 3.5 tonne
Hillheads Road Car Park NE25 8HZ All Days Free 90
weight limit
(Rear Whitley Bay FC)
Marine Avenue,
Marine Avenue Car Park NE26 1LZ CLOSED CLOSED CLOSED CLOSED
(Rear Playhouse)
The Links, All Days Cars and light
Mini Golf Car Park 50p per hour 24
NE26 4NQ 9.00 - 20.00 vans only
Park Road,
Cars and light
Park Road Car Park NE26 1LT All Days 9.00 50p per hour 34
vans only
(Side of Library) - 17.30
Coaches £2 for
St Mary's Island,
St Mary's Island Car Park All Days 50p per hour 199 2 hour
NE26 4RS
9.00 - 20.00 maximum stay
Station Square, 3.5 tonne
The Crescent Car Park All Days Free 50
NE26 2QY weight limit
Whitley Road,
Mon - Sat Cars and light
Whitley Road Car Park NE26 2ND 50p per hour 21
9.00 - 17.30 vans only
(Health Centre)

Wallsend
Restriction Number of Additional
Location Address Charge
Period spaces Restrictions
Alexandra Street, Mon - Fri 3.5 tonne
Alexandra Street Car Park 50p per hour 36
NE30 4QX 9.00 - 17.30 weight limit
Atkinson Terrace, Cars and light
Atkinson Terrace Car Park All Days Free 24
NE28 7RN vans only
Chicken Road, 3.5 tonne
Chicken Road Car Park All Days Free 12
NE28 8NN weight limit
Coronation Street, Mon - Fri 3.5 tonne
Coronation Street Car Park 50p per hour 40
NE28 7LW 9.00 - 17.30 weight limit
John Street, Mon - Sat 3.5 tonne
John Street Car Park 50p per hour 34
NE28 8QX 9.00 - 17.30 weight limit

18
3.12 Foreshore and Riverside Annual Permits. Permits are available to park in the
foreshore and riverside car parks at an annual cost of £30.

3.12 The Park Mark, Safer Parking Award is an initiative of the Association of Chief Police
Officers (ACPO) designed to reduce crime and the fear of crime within parking
facilities. The Safer Parking Award Scheme is managed by the British Parking
Association through Development Managers and supported by the Home Office, the
Scottish Executive and all the Police Forces in England, Scotland, Wales and Northern
Ireland.

3.13 The primary aim of the scheme is to prevent criminal behavior within the parking
environment. Owners/operators of a parking facility are therefore required to adopt an
active management strategy to ensure minimal occurrence of crime.

3.14 After assessment, the Police can award Park Mark status to parking facilities that are
properly managed and maintained. These facilities will also have achieved appropriate
standards that contribute to reducing the opportunity for crime, as follows:

 Surveillance (although this does not have to be CCTV surveillance);

 Lighting;
 Signage
 Cleanliness.

3.15 The Safer Parking Scheme is managed by the British Parking Association in
conjunction with the Association of Chief Police Officers. The scheme was introduced
by the Government in order to promote safe and secure parking facilities all over the
country. High security standards reduce the fear and perception of crime.

3.16 In recognition of our investment in security, North Tyneside Council is proud to be the
holder of seven of these prestigious awards.

The parking facilities that have achieved the Park Mark Award are:

 St Mary’s Island Car Park, Whitley Bay (off-street facility)

 Brierdene Car Park, Whitley Bay (off-street facility)
 Dukes Walk Car Park, Whitley Bay (off-street facility)
 Eastbourne Gardens Car Park, Whitley Bay (off-street facility)
 Bournemouth Gardens Car Park, Whitley Bay (off-street facility)
 Beaconsfield, Tynemouth (on-street facility)
 Grand Parade, Tynemouth (on-street facility)
 Spa Access, Tynemouth (on-street facility)
 Sea Banks, Tynemouth (on-street facility)
 Spanish Battery Car Park, Tynemouth (off-street facility)

North Tyneside Council will continue to strive to ensure that all public parking facilities
in the Borough are brought up to the standards set out in the Park Mark, Safer Parking
scheme.

19
4.0 PARKING ENFORCEMENT

4.1 Our teams of Civil Enforcement Officers (CEOs) patrol the streets of North Tyneside
and issue penalty charge notices to vehicles that do not comply with the parking
regulations in North Tyneside. They are deployed to all parts of the borough and in
particular to streets and areas that experience traffic congestion and problem parking.
Our key goals are to keep traffic flowing and to make sure that everybody who drives in
North Tyneside has an equal and fair opportunity to park and go about their daily
business. Overall, they:

 Secure parking for residents who hold a valid resident parking permit
 Protect disabled bays for use by disabled badge holders
 Keep yellow lines free from traffic for use by vehicles making deliveries so
businesses can flourish
 Increase capacity and availability of parking by ensuring drivers do not exceed
maximum stay times

Additional duties of CEOs include:

 Helping drivers to understand the parking rules and park correctly

 Identifying persistent evaders (motorists who consistently break the rules) &
abandoned vehicles
 Reporting signs and parking equipment that require attention
 Monitoring skips which have been deposited on the public highway to check they
are in compliance with their licence
 Reporting vehicles with no valid tax disc to the DVLA

4.2 All our CEOs are North Tyneside Council employees.

4.3 Enforcement Protocol

The Council is committed to being transparent about its parking and enforcement
activity for which it is accountable.

It has therefore produced the following documents which are free to read or download
on the Parking pages of the Council website www.northtyneside.gov.uk.

Parking Strategy 2007 - 2011: This document outlines the policy framework for the
operation of CPE and defines the role of parking in the overall transport and
regeneration strategies of the Council.

Parking Services Procedures: This manual provides a detailed but ‘user-friendly’

guide describing the daily tasks needed by the Council to administer all the activities
associated with operating a CPE regime.

20
Parking Enforcement Guidelines: This is a reference document, produced
predominantly for the Notice Processing team within Parking Control and covering the
majority of circumstances that regularly occur in letters, representations or appeals to
the Adjudicator. It is not intended to be a guide to processing Penalty Charge Notices,
nor to replace knowledge of the regulations and Council’s policies and practices, but to
provide a reference manual for common situations that arise in letters, representations
and appeals. For ease of use, categories have been listed in alphabetical order.

North Tyneside Council is currently in discussion with other Local Authorities in the
North East Region to try and develop regional policies with respect to how their
enforcement duties are undertaken. This is intended to promote consistency of process
as well as clarity and transparency as all council’s will work to an agreed set of policy
and operational guidelines.

This approach will result in greater public understanding of and confidence in the
enforcement processes, it will also move towards compliance with the aspirations of
both the TPT and the Local Government Ombudsman.

Parking Charter: This is a public declaration of North Tyneside Council’s commitment

to provide an effective, safe and friendly parking service

21
5.0 FINANCIAL PERFORMANCE

5.1 Under section 55 of The Road Traffic Regulation Act 1984, as amended by The Traffic
Management Act 2004, each Local Authority is obliged to publish their revenue
accounts. The income and expenditure figures for our parking account are illustrated
below.

5.2 Regulations and Guidance confirm that in respect of off-street parking places (car
parks) the term “income and expenditure as enforcement authorities” includes that
related to Penalty Charge Income. It does not, for example, cover pay and display
income or permit/season ticket income or the direct income/expenditure to collect that
income; however for completeness this information has been included.

5.3 Ideally the Council would like to be in the position of not having to issue any PCN’s.
However, this will only happen if drivers comply with parking regulations, traffic
regulations and road signs and, of course, are never late back to their vehicle after
their pay and display ticket has expired.

5.4 The benefits of compliance include improved road safety, better vehicular movement
and clearer access for pedestrians and individuals with disabilities. Other less obvious
benefits include an enhanced local economy, for example, turnover of parking bays
outside shops with time limited bays and the effect of less congestion on the
environment.

5.5 The charges for PCN's are not set by Local Authorities, but by the Secretary of State,
however we have the responsibility for enforcement. We enforce to a level that aims to
encourage compliance but cannot be viewed or demonstrated as being over zealous.
It is therefore beyond our control that financial surpluses are sometimes made, due to
the number of parking contraventions that take place within the Borough against the
cost of enforcing.

5.6 Under current legislation, any surplus is limited to meeting the cost of providing and
maintaining parking facilities, highways and street improvement schemes, traffic
management schemes, highways maintenance and public transport services.

22
Parking Account 01 April 2008 – 31 March 2009

ITEM
Income
Off-street (car park) charges
On-street charges
Penalty Charge Notices
Annual Permits (Car Parks)
On-street parking permits
Skip licenses/permits
£
Income target set by the Council based on previous
234,653 income - £380,783
Income target set by the Council based on previous
580,958 income - £584,209
418,798
Income target set by the Council based on previous
9,860 income - £8,335
16,165
3, 840

Total Income 1,260,434

Controllable Expenditure
Staff Costs 517,523
Land Charges (Car Parks) 126,200
Vehicles 26,897
Equipment 1,722
P&D machine maintenance costs 20,170
Uniforms/Protective clothing 7,512
Printing/stationary/postage 22,569
Telephone/Mobile charges 3,158
Computer Hardware/software 18,994
Training 5,592
Cash collection services 4,097
Fees - DVLA,TEC,TPT,ICPS,Park Mark 55,781
810,215

Non-Controllable Expenditure
Council overheads i.e. contributions to 355,000
support services

Total Expenditure 1,165,215

The above figures suggest that the overall income generated from car parking was higher
then the expenditure (£55,219) for the period 2008/09. However, the actual income generated
is lower then the Councils income targets for the parking operation overall.

23
6.0 STATISTICAL PERFORMANCE (situation as of the 27/08/09)

On-street Contraventions
How Many % of PCNs
issued
Number of higher level PCNs issued 9,860 84.19%
Number of lower level PCNs issued 1,852 15.81%
Total number of PCNs issued 11,712

Number paid at discount rate 7,566 64.60%

Number paid at full rate pre-NtO 782 6.68%
Number paid at full rate post-NtO 728 6.22%
Number paid at Charge Certificate stage 245 2.09%
Total number of PCNs paid 9,321 79.59%

Total number of PCNs currently unpaid 1,190 10.16%

Off-street Contraventions
How Many % of PCNs
issued
Number of higher level PCNs issued 71 6.87%
Number of lower level PCNs issued 963 93.13%
Total number of PCNs issued 1,034

Number paid at discount rate 714 69.05%

Number paid at full rate pre-NtO 51 4.93%
Number paid at full rate post-NtO 45 4.35%
Number paid at Charge Certificate stage 14 1.35%
Total number of PCNs paid 824 79.69%

Total number of PCNs currently unpaid 73 7.06%

Cancellations/Written-off
How Many % of total
PCNs
issued
Number of PCNs cancelled or written-off 1,338 10.50%

Unfortunately due to amendments to the Notice Processing system during the year, it has not
been impossible to provide a reliable breakdown of the cancellation/written-off reasons. This
level of detail will be included in future annual reports.

24
Traffic Penalties Tribunal (TPT)
Total number of PCNs issued by North Tyneside Council 12,746
Number of appeals received by TPT 33
Rate of appeal per PCNs issued 0.26%
Number of appeals not contested by Council 10 (30%)
Number of appeals allowed by Adjudicator 13 (39%)
Number of appeals refused by Adjudicator 9 (27%)
Awaiting decision 1 (3%)

25
7.0 SUMMARY

7.1 The world is currently experiencing severe economic difficulties and the impact is being
felt far and wide. Tourism is one of those areas that appear to have been hit heaviest,
with tourism visits to the Foreshore area showing a significant drop. This coupled with
the poor summer weather meant that income from the Foreshore parking facilities was
well down on previous years.

7.2 To aid businesses during this recession period, the Council took the decision to
suspend charges in Eastbourne Gardens Car Park, Bournemouth Gardens Car Park
and the on-street facilities on Stephenson Street. This together with the loss of Marine
Avenue Car Park during redevelopment of the Whitley Bay Playhouse contributed to
the significant reduction in income from pay and display facilities that was experienced
this year.

7.3 The Parking Control team have undertaken a S.W.O.T. (Strengths, Weaknesses,
Opportunities and Threats) analysis of all its car parks and is currently in the process of
implementing various improvements. It is important that visitor parking, particularly
along the Foreshore, is of a high standard with well-maintained car parks with modern
machines and facilities to assist in sustaining tourism in the area and encouraging
return visits.

7.4 Five pay and display machines were vandalised beyond repair during the year and two
others had to be replaced for safety reason due to general wear and tear.

7.5 Parking in Town Centres continues to be an emotive matter. Provision and pricing of
car parking is a key determinant of how people travel, and while it can be used to
achieve modal shift away from car use, particularly in locations best served by
alternatives to the car, there is also a delicate balance to be achieved between
reducing long term parking and creating opportunities for short term parking to vitalise
commercial areas. The Council are in the mid-stages of implementing the proposals
identified in the Parking Strategy 2007 – 2011 document. This strategy mainly
concentrates on providing better management of parking within its Town Centres with
the aim of ensuring a turnover of vehicles in order to promote retail vitality.

7.6 The Parking Control team have undergone significant changes during the year both in
its staff structure, including the appointment of new Parking Manager in November
2008, and in its operational policies and procedures. Major improvements have been
made to the Council website to provide an effective source of information and
guidance. Online services have now been provided to enable the public to submit
requests for enforcement action, report parking/skip abuse, submit challenges to
penalty charge notices, view photographic evidence obtained by the CEO’s, pay a
penalty charge notice and renew a residential parking permit. Application forms and
Notes for Guidance relating to the various permit schemes that the Council operate
have also been added as have further information on all the car park and on-street
metered facilities that we provide.

26
7.7 A considerable amount of time has also been invested in additional or refresher
training for staff, to ensure that undertake their role in a confident, consistent and
professional manner.

7.8 As part of North Tyneside council ongoing commitment to reducing carbon footprint by
providing a greener alternative to cars, CEO’s have now been provided with bicycles
and an electric scooter to supplement the current vehicles that they have at their
disposal.

27