Enterprise Collaboration Maturity Model (ECMM

Level 4: Collaboration & Interaction
All knowledge is persistent (not transient) • Knowledge, apart from being captured in docs, spreadsheets and ppt, also resides in Email, Conversations, IM, Q&A, Blogs, Wiki and media like Audio, Video , Photos, etc., • Ability to capture metrics and plan desired behaviour •Adapts to evolving technology without effecting information and workflow • Silos. Access is truly enterprise wide • Everybody is connected to

Business Impact

Level 3: Knowledge Repository Level 2: Stand alone tools Level 1: Base Level
Email Phone Conferencing Applications:  Webex  Shared Action Plans/Trackers/ PM tools Common Knowledge Base • Version Control • Rights Management • Common Repository • Policies

Move from Push based Collaboration to “AlwaysNo Departmental On” Collaboration