P. 1
43649419-220-701-a-Essentials

43649419-220-701-a-Essentials

|Views: 39|Likes:
Published by Albania1

More info:

Published by: Albania1 on Dec 02, 2010
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

11/08/2011

pdf

text

original

Sections

  • QUESTION NO: 1
  • QUESTION NO: 2
  • QUESTION NO: 3
  • QUESTION NO: 4
  • QUESTION NO: 5
  • QUESTION NO: 6
  • QUESTION NO: 7
  • QUESTION NO: 8
  • QUESTION NO: 9
  • QUESTION NO: 10
  • QUESTION NO: 11
  • QUESTION NO: 12
  • QUESTION NO: 13
  • QUESTION NO: 14
  • QUESTION NO: 15
  • QUESTION NO: 16
  • QUESTION NO: 17
  • QUESTION NO: 18
  • QUESTION NO: 19
  • QUESTION NO: 20
  • QUESTION NO: 21
  • QUESTION NO: 22
  • QUESTION NO: 23
  • QUESTION NO: 24
  • QUESTION NO: 29
  • QUESTION NO: 30
  • QUESTION NO: 31
  • QUESTION NO: 32
  • QUESTION NO: 33
  • QUESTION NO: 34
  • QUESTION NO: 35
  • QUESTION NO: 36
  • QUESTION NO: 37
  • QUESTION NO: 38
  • QUESTION NO: 39
  • QUESTION NO: 40
  • QUESTION NO: 41
  • QUESTION NO: 42
  • QUESTION NO: 43
  • QUESTION NO: 44
  • QUESTION NO: 45
  • QUESTION NO: 46
  • QUESTION NO: 47
  • QUESTION NO: 48
  • QUESTION NO: 49
  • QUESTION NO: 50
  • QUESTION NO: 51
  • QUESTION NO: 52
  • QUESTION NO: 53
  • QUESTION NO: 54
  • QUESTION NO: 55
  • QUESTION NO: 56
  • QUESTION NO: 57
  • QUESTION NO: 58
  • QUESTION NO: 59
  • QUESTION NO: 60
  • QUESTION NO: 61
  • QUESTION NO: 62
  • QUESTION NO: 63
  • QUESTION NO: 64
  • QUESTION NO: 65
  • QUESTION NO: 66
  • QUESTION NO: 67
  • QUESTION NO: 68
  • QUESTION NO: 69
  • QUESTION NO: 70
  • QUESTION NO: 71
  • QUESTION NO: 72
  • QUESTION NO: 73
  • QUESTION NO: 74
  • QUESTION NO: 75
  • QUESTION NO: 76
  • QUESTION NO: 77
  • QUESTION NO: 78
  • QUESTION NO: 79
  • QUESTION NO: 80
  • QUESTION NO: 81
  • QUESTION NO: 82
  • QUESTION NO: 83
  • QUESTION NO: 84
  • QUESTION NO: 85
  • QUESTION NO: 86
  • QUESTION NO: 87
  • QUESTION NO: 88
  • QUESTION NO: 89
  • QUESTION NO: 94
  • QUESTION NO: 95
  • QUESTION NO: 96
  • QUESTION NO: 97
  • QUESTION NO: 98
  • QUESTION NO: 99
  • QUESTION NO: 100
  • QUESTION NO: 101
  • QUESTION NO: 102
  • QUESTION NO: 103
  • QUESTION NO: 104
  • QUESTION NO: 105
  • QUESTION NO: 106
  • QUESTION NO: 107
  • QUESTION NO: 108
  • QUESTION NO: 109
  • QUESTION NO: 110
  • QUESTION NO: 111
  • QUESTION NO: 112
  • QUESTION NO: 113
  • QUESTION NO: 114
  • QUESTION NO: 115
  • QUESTION NO: 116
  • QUESTION NO: 117
  • QUESTION NO: 118
  • QUESTION NO: 119
  • QUESTION NO: 120
  • QUESTION NO: 121
  • QUESTION NO: 122
  • QUESTION NO: 123
  • QUESTION NO: 124
  • QUESTION NO: 125
  • QUESTION NO: 126
  • QUESTION NO: 127
  • QUESTION NO: 128
  • QUESTION NO: 129
  • QUESTION NO: 130
  • QUESTION NO: 131
  • QUESTION NO: 132
  • QUESTION NO: 133
  • QUESTION NO: 134
  • QUESTION NO: 135
  • QUESTION NO: 136
  • QUESTION NO: 137
  • QUESTION NO: 138
  • QUESTION NO: 139
  • QUESTION NO: 140
  • QUESTION NO: 141
  • QUESTION NO: 142
  • QUESTION NO: 143
  • QUESTION NO: 144
  • QUESTION NO: 145
  • QUESTION NO: 146
  • QUESTION NO: 147
  • QUESTION NO: 148
  • QUESTION NO: 149
  • QUESTION NO: 150
  • QUESTION NO: 151
  • QUESTION NO: 152
  • QUESTION NO: 153
  • QUESTION NO: 154
  • QUESTION NO: 155
  • QUESTION NO: 156
  • QUESTION NO: 157
  • QUESTION NO: 158
  • QUESTION NO: 159
  • QUESTION NO: 160
  • QUESTION NO: 161
  • QUESTION NO: 162
  • QUESTION NO: 163
  • QUESTION NO: 164
  • QUESTION NO: 165
  • QUESTION NO: 166
  • QUESTION NO: 167
  • QUESTION NO: 168
  • QUESTION NO: 169
  • QUESTION NO: 170
  • QUESTION NO: 171
  • QUESTION NO: 172
  • QUESTION NO: 173
  • QUESTION NO: 174
  • QUESTION NO: 175
  • QUESTION NO: 176
  • QUESTION NO: 177
  • QUESTION NO: 178
  • QUESTION NO: 179
  • QUESTION NO: 180
  • QUESTION NO: 181
  • QUESTION NO: 182
  • QUESTION NO: 183
  • QUESTION NO: 184
  • QUESTION NO: 185
  • QUESTION NO: 186
  • QUESTION NO: 187
  • QUESTION NO: 188
  • QUESTION NO: 189
  • QUESTION NO: 190
  • QUESTION NO: 191
  • QUESTION NO: 192
  • QUESTION NO: 193
  • QUESTION NO: 194
  • QUESTION NO: 195
  • QUESTION NO: 196
  • QUESTION NO: 197
  • QUESTION NO: 198
  • QUESTION NO: 199
  • QUESTION NO: 200
  • QUESTION NO: 201
  • QUESTION NO: 202
  • QUESTION NO: 203
  • QUESTION NO: 204
  • QUESTION NO: 205
  • QUESTION NO: 206
  • QUESTION NO: 207
  • QUESTION NO: 208
  • QUESTION NO: 209
  • QUESTION NO: 210
  • QUESTION NO: 211
  • QUESTION NO: 212
  • QUESTION NO: 213
  • QUESTION NO: 214
  • QUESTION NO: 215
  • QUESTION NO: 216
  • QUESTION NO: 217
  • QUESTION NO: 218
  • QUESTION NO: 219
  • QUESTION NO: 220
  • QUESTION NO: 221
  • QUESTION NO: 222
  • QUESTION NO: 223
  • QUESTION NO: 224
  • QUESTION NO: 225
  • QUESTION NO: 226
  • QUESTION NO: 227
  • QUESTION NO: 228
  • QUESTION NO: 229
  • QUESTION NO: 230
  • QUESTION NO: 231
  • QUESTION NO: 232
  • QUESTION NO: 233
  • QUESTION NO: 234
  • QUESTION NO: 235
  • QUESTION NO: 236
  • QUESTION NO: 237
  • QUESTION NO: 238
  • QUESTION NO: 239
  • QUESTION NO: 240
  • QUESTION NO: 241
  • QUESTION NO: 242
  • QUESTION NO: 243
  • QUESTION NO: 244
  • QUESTION NO: 245
  • QUESTION NO: 246
  • QUESTION NO: 247
  • QUESTION NO: 248
  • QUESTION NO: 249
  • QUESTION NO: 250
  • QUESTION NO: 251
  • QUESTION NO: 252
  • QUESTION NO: 253
  • QUESTION NO: 254
  • QUESTION NO: 255
  • QUESTION NO: 256
  • QUESTION NO: 257
  • QUESTION NO: 258
  • QUESTION NO: 259
  • QUESTION NO: 260
  • QUESTION NO: 261
  • QUESTION NO: 262
  • QUESTION NO: 263
  • QUESTION NO: 264
  • QUESTION NO: 265
  • QUESTION NO: 266
  • QUESTION NO: 267
  • QUESTION NO: 268
  • QUESTION NO: 269
  • QUESTION NO: 270
  • QUESTION NO: 271
  • QUESTION NO: 272
  • QUESTION NO: 273
  • QUESTION NO: 274
  • QUESTION NO: 275
  • QUESTION NO: 276
  • QUESTION NO: 277
  • QUESTION NO: 278
  • QUESTION NO: 279
  • QUESTION NO: 280
  • QUESTION NO: 281
  • QUESTION NO: 282
  • QUESTION NO: 283
  • QUESTION NO: 284
  • QUESTION NO: 285
  • QUESTION NO: 286
  • QUESTION NO: 287
  • QUESTION NO: 288
  • QUESTION NO: 289
  • QUESTION NO: 290
  • QUESTION NO: 291
  • QUESTION NO: 292
  • QUESTION NO: 293
  • QUESTION NO: 294
  • QUESTION NO: 295
  • QUESTION NO: 296
  • QUESTION NO: 297
  • QUESTION NO: 298
  • QUESTION NO: 299
  • QUESTION NO: 300
  • QUESTION NO: 301
  • QUESTION NO: 302
  • QUESTION NO: 303
  • QUESTION NO: 304
  • QUESTION NO: 305
  • QUESTION NO: 306
  • QUESTION NO: 307
  • QUESTION NO: 308
  • QUESTION NO: 309
  • QUESTION NO: 310
  • QUESTION NO: 311
  • QUESTION NO: 312
  • QUESTION NO: 313
  • QUESTION NO: 314
  • QUESTION NO: 315
  • QUESTION NO: 316
  • QUESTION NO: 317
  • QUESTION NO: 318
  • QUESTION NO: 319
  • QUESTION NO: 320
  • QUESTION NO: 321
  • QUESTION NO: 322
  • QUESTION NO: 323
  • QUESTION NO: 324
  • QUESTION NO: 325
  • QUESTION NO: 326
  • QUESTION NO: 327
  • QUESTION NO: 328
  • QUESTION NO: 329
  • QUESTION NO: 330
  • QUESTION NO: 331
  • QUESTION NO: 332
  • QUESTION NO: 333
  • QUESTION NO: 334
  • QUESTION NO: 335
  • QUESTION NO: 336
  • QUESTION NO: 337
  • QUESTION NO: 338
  • QUESTION NO: 339
  • QUESTION NO: 340
  • QUESTION NO: 341
  • QUESTION NO: 342
  • QUESTION NO: 343
  • QUESTION NO: 344
  • QUESTION NO: 345
  • QUESTION NO: 346
  • QUESTION NO: 347
  • QUESTION NO: 348
  • QUESTION NO: 349
  • QUESTION NO: 350
  • QUESTION NO: 351
  • QUESTION NO: 352
  • QUESTION NO: 353
  • QUESTION NO: 354
  • QUESTION NO: 355
  • QUESTION NO: 356
  • QUESTION NO: 357
  • QUESTION NO: 358
  • QUESTION NO: 359
  • QUESTION NO: 360
  • QUESTION NO: 361
  • QUESTION NO: 362
  • QUESTION NO: 363
  • QUESTION NO: 364
  • QUESTION NO: 365
  • QUESTION NO: 366
  • QUESTION NO: 367
  • QUESTION NO: 368
  • QUESTION NO: 369
  • QUESTION NO: 370
  • QUESTION NO: 371
  • QUESTION NO: 372
  • QUESTION NO: 373
  • QUESTION NO: 374
  • QUESTION NO: 375
  • QUESTION NO: 376
  • QUESTION NO: 377
  • QUESTION NO: 378
  • QUESTION NO: 379
  • QUESTION NO: 380
  • QUESTION NO: 381
  • QUESTION NO: 382
  • QUESTION NO: 383
  • QUESTION NO: 384
  • QUESTION NO: 385
  • QUESTION NO: 386
  • QUESTION NO: 387
  • QUESTION NO: 388
  • QUESTION NO: 389
  • QUESTION NO: 390
  • QUESTION NO: 391
  • QUESTION NO: 392
  • QUESTION NO: 393
  • QUESTION NO: 394
  • QUESTION NO: 395
  • QUESTION NO: 396
  • QUESTION NO: 397
  • QUESTION NO: 398
  • QUESTION NO: 399
  • QUESTION NO: 400
  • QUESTION NO: 401
  • QUESTION NO: 402
  • QUESTION NO: 403
  • QUESTION NO: 404
  • QUESTION NO: 405
  • QUESTION NO: 406
  • QUESTION NO: 407
  • QUESTION NO: 408
  • QUESTION NO: 409
  • QUESTION NO: 410
  • QUESTION NO: 411
  • QUESTION NO: 412
  • QUESTION NO: 413
  • QUESTION NO: 414
  • QUESTION NO: 415
  • QUESTION NO: 416
  • QUESTION NO: 417
  • QUESTION NO: 418
  • QUESTION NO: 419
  • QUESTION NO: 420
  • QUESTION NO: 421
  • QUESTION NO: 422
  • QUESTION NO: 423
  • QUESTION NO: 424
  • QUESTION NO: 425
  • QUESTION NO: 426
  • QUESTION NO: 427
  • QUESTION NO: 428
  • QUESTION NO: 429
  • QUESTION NO: 430
  • QUESTION NO: 431
  • QUESTION NO: 432
  • QUESTION NO: 433
  • QUESTION NO: 434
  • QUESTION NO: 435
  • QUESTION NO: 436
  • QUESTION NO: 437
  • QUESTION NO: 438
  • QUESTION NO: 439
  • QUESTION NO: 440
  • QUESTION NO: 441
  • QUESTION NO: 442
  • QUESTION NO: 443
  • QUESTION NO: 444
  • QUESTION NO: 445
  • QUESTION NO: 446
  • QUESTION NO: 447
  • QUESTION NO: 448
  • QUESTION NO: 449
  • QUESTION NO: 450
  • QUESTION NO: 451
  • QUESTION NO: 452
  • QUESTION NO: 453
  • QUESTION NO: 454
  • QUESTION NO: 455
  • QUESTION NO: 456
  • QUESTION NO: 457
  • QUESTION NO: 458
  • QUESTION NO: 459
  • QUESTION NO: 460
  • QUESTION NO: 461
  • QUESTION NO: 462
  • QUESTION NO: 463
  • QUESTION NO: 464
  • QUESTION NO: 465
  • QUESTION NO: 466
  • QUESTION NO: 467
  • QUESTION NO: 468
  • QUESTION NO: 469
  • QUESTION NO: 470
  • QUESTION NO: 471
  • QUESTION NO: 472
  • QUESTION NO: 473
  • QUESTION NO: 474
  • QUESTION NO: 475
  • QUESTION NO: 476
  • QUESTION NO: 477
  • QUESTION NO: 478
  • QUESTION NO: 479
  • QUESTION NO: 480
  • QUESTION NO: 481
  • QUESTION NO: 482
  • QUESTION NO: 483
  • QUESTION NO: 484
  • QUESTION NO: 485
  • QUESTION NO: 486
  • QUESTION NO: 487
  • QUESTION NO: 488
  • QUESTION NO: 489
  • QUESTION NO: 490
  • QUESTION NO: 491
  • QUESTION NO: 492
  • QUESTION NO: 493
  • QUESTION NO: 494
  • QUESTION NO: 495
  • QUESTION NO: 496
  • QUESTION NO: 497
  • QUESTION NO: 498
  • QUESTION NO: 499
  • QUESTION NO: 500
  • QUESTION NO: 501
  • QUESTION NO: 502
  • QUESTION NO: 503
  • QUESTION NO: 504
  • QUESTION NO: 505
  • QUESTION NO: 506
  • QUESTION NO: 507
  • QUESTION NO: 508
  • QUESTION NO: 509
  • QUESTION NO: 510
  • QUESTION NO: 511
  • QUESTION NO: 512
  • QUESTION NO: 513
  • QUESTION NO: 514
  • QUESTION NO: 515
  • QUESTION NO: 516
  • QUESTION NO: 517
  • QUESTION NO: 518
  • QUESTION NO: 519
  • QUESTION NO: 520
  • QUESTION NO: 521
  • QUESTION NO: 522
  • QUESTION NO: 523
  • QUESTION NO: 524
  • QUESTION NO: 525
  • QUESTION NO: 526
  • QUESTION NO: 527
  • QUESTION NO: 528
  • QUESTION NO: 529
  • QUESTION NO: 530
  • QUESTION NO: 531
  • QUESTION NO: 532
  • QUESTION NO: 533
  • QUESTION NO: 534
  • QUESTION NO: 535
  • QUESTION NO: 536
  • QUESTION NO: 537
  • QUESTION NO: 538
  • QUESTION NO: 539
  • QUESTION NO: 540
  • QUESTION NO: 541
  • QUESTION NO: 542
  • QUESTION NO: 543
  • QUESTION NO: 544
  • QUESTION NO: 545
  • QUESTION NO: 546
  • QUESTION NO: 547
  • QUESTION NO: 548
  • QUESTION NO: 549
  • QUESTION NO: 550
  • QUESTION NO: 551
  • QUESTION NO: 552
  • QUESTION NO: 553
  • QUESTION NO: 554
  • QUESTION NO: 555
  • QUESTION NO: 556
  • QUESTION NO: 557
  • QUESTION NO: 558
  • QUESTION NO: 559
  • QUESTION NO: 560
  • QUESTION NO: 561
  • QUESTION NO: 562
  • QUESTION NO: 563
  • QUESTION NO: 564
  • QUESTION NO: 565
  • QUESTION NO: 566
  • QUESTION NO: 567
  • QUESTION NO: 568
  • QUESTION NO: 569
  • QUESTION NO: 570
  • QUESTION NO: 571
  • QUESTION NO: 572
  • QUESTION NO: 573
  • QUESTION NO: 574
  • QUESTION NO: 575
  • QUESTION NO: 576
  • QUESTION NO: 577
  • QUESTION NO: 578
  • QUESTION NO: 579
  • QUESTION NO: 580
  • QUESTION NO: 581
  • QUESTION NO: 582
  • QUESTION NO: 583
  • QUESTION NO: 584
  • QUESTION NO: 585
  • QUESTION NO: 586
  • QUESTION NO: 587
  • QUESTION NO: 588
  • QUESTION NO: 589
  • QUESTION NO: 590
  • QUESTION NO: 591
  • QUESTION NO: 592
  • QUESTION NO: 593
  • QUESTION NO: 594
  • QUESTION NO: 595
  • QUESTION NO: 596
  • QUESTION NO: 597
  • QUESTION NO: 598
  • QUESTION NO: 599
  • QUESTION NO: 600
  • QUESTION NO: 601
  • QUESTION NO: 602
  • QUESTION NO: 603
  • QUESTION NO: 604
  • QUESTION NO: 605
  • QUESTION NO: 606
  • QUESTION NO: 607
  • QUESTION NO: 608
  • QUESTION NO: 609
  • QUESTION NO: 610
  • QUESTION NO: 611
  • QUESTION NO: 612
  • QUESTION NO: 613
  • QUESTION NO: 614
  • QUESTION NO: 615
  • QUESTION NO: 616
  • QUESTION NO: 617
  • QUESTION NO: 618
  • QUESTION NO: 619
  • QUESTION NO: 620
  • QUESTION NO: 621
  • QUESTION NO: 622
  • QUESTION NO: 623
  • QUESTION NO: 624
  • QUESTION NO: 625
  • QUESTION NO: 626
  • QUESTION NO: 627
  • QUESTION NO: 628
  • QUESTION NO: 629
  • QUESTION NO: 630
  • QUESTION NO: 631
  • QUESTION NO: 632
  • QUESTION NO: 633
  • QUESTION NO: 634
  • QUESTION NO: 635
  • QUESTION NO: 636
  • QUESTION NO: 637
  • QUESTION NO: 638
  • QUESTION NO: 639
  • QUESTION NO: 640
  • QUESTION NO: 641
  • QUESTION NO: 642
  • QUESTION NO: 643
  • QUESTION NO: 644
  • QUESTION NO: 645
  • QUESTION NO: 646
  • QUESTION NO: 647
  • QUESTION NO: 648
  • QUESTION NO: 649
  • QUESTION NO: 650
  • QUESTION NO: 651
  • QUESTION NO: 652
  • QUESTION NO: 653
  • QUESTION NO: 654
  • QUESTION NO: 655
  • QUESTION NO: 656
  • QUESTION NO: 657
  • QUESTION NO: 658
  • QUESTION NO: 659
  • QUESTION NO: 660
  • QUESTION NO: 661
  • QUESTION NO: 662
  • QUESTION NO: 663
  • QUESTION NO: 664
  • QUESTION NO: 665
  • QUESTION NO: 666
  • QUESTION NO: 667
  • QUESTION NO: 668
  • QUESTION NO: 669
  • QUESTION NO: 670
  • QUESTION NO: 671
  • QUESTION NO: 672
  • QUESTION NO: 673
  • QUESTION NO: 674
  • QUESTION NO: 675
  • QUESTION NO: 676
  • QUESTION NO: 677
  • QUESTION NO: 678
  • QUESTION NO: 679
  • QUESTION NO: 680
  • QUESTION NO: 681
  • QUESTION NO: 682
  • QUESTION NO: 683
  • QUESTION NO: 684
  • QUESTION NO: 685
  • QUESTION NO: 686
  • QUESTION NO: 687
  • QUESTION NO: 688
  • QUESTION NO: 689
  • QUESTION NO: 690
  • QUESTION NO: 691
  • QUESTION NO: 692
  • QUESTION NO: 693
  • QUESTION NO: 694
  • QUESTION NO: 695
  • QUESTION NO: 696
  • QUESTION NO: 697
  • QUESTION NO: 698
  • QUESTION NO: 699
  • QUESTION NO: 700
  • QUESTION NO: 701
  • QUESTION NO: 702
  • QUESTION NO: 703
  • QUESTION NO: 704
  • QUESTION NO: 705
  • QUESTION NO: 706
  • QUESTION NO: 707
  • QUESTION NO: 708
  • QUESTION NO: 709
  • QUESTION NO: 710
  • QUESTION NO: 711
  • QUESTION NO: 712
  • QUESTION NO: 713
  • QUESTION NO: 714
  • QUESTION NO: 715
  • QUESTION NO: 716
  • QUESTION NO: 717
  • QUESTION NO: 718
  • QUESTION NO: 719
  • QUESTION NO: 720
  • QUESTION NO: 721
  • QUESTION NO: 722
  • QUESTION NO: 723
  • QUESTION NO: 724
  • QUESTION NO: 725
  • QUESTION NO: 726
  • QUESTION NO: 727
  • QUESTION NO: 728
  • QUESTION NO: 729
  • QUESTION NO: 730
  • QUESTION NO: 731
  • QUESTION NO: 732
  • QUESTION NO: 733
  • QUESTION NO: 734
  • QUESTION NO: 735
  • QUESTION NO: 736
  • QUESTION NO: 737
  • QUESTION NO: 738
  • QUESTION NO: 739
  • QUESTION NO: 740
  • QUESTION NO: 741
  • QUESTION NO: 742
  • QUESTION NO: 743
  • QUESTION NO: 744
  • QUESTION NO: 745
  • QUESTION NO: 746
  • QUESTION NO: 747
  • QUESTION NO: 748
  • QUESTION NO: 749
  • QUESTION NO: 750
  • QUESTION NO: 751
  • QUESTION NO: 752
  • QUESTION NO: 753
  • QUESTION NO: 754
  • QUESTION NO: 755
  • QUESTION NO: 756
  • QUESTION NO: 757
  • QUESTION NO: 758
  • QUESTION NO: 759
  • QUESTION NO: 760
  • QUESTION NO: 761
  • QUESTION NO: 762
  • QUESTION NO: 763
  • QUESTION NO: 764
  • QUESTION NO: 765
  • QUESTION NO: 766
  • QUESTION NO: 767
  • QUESTION NO: 768
  • QUESTION NO: 769
  • QUESTION NO: 770
  • QUESTION NO: 771
  • QUESTION NO: 772
  • QUESTION NO: 773
  • QUESTION NO: 774
  • QUESTION NO: 775
  • QUESTION NO: 776
  • QUESTION NO: 777
  • QUESTION NO: 778
  • QUESTION NO: 779
  • QUESTION NO: 780
  • QUESTION NO: 781
  • QUESTION NO: 782
  • QUESTION NO: 783
  • QUESTION NO: 784
  • QUESTION NO: 785
  • QUESTION NO: 786
  • QUESTION NO: 787
  • QUESTION NO: 788
  • QUESTION NO: 789
  • QUESTION NO: 790
  • QUESTION NO: 791
  • QUESTION NO: 792
  • QUESTION NO: 793
  • QUESTION NO: 794
  • QUESTION NO: 795
  • QUESTION NO: 796
  • QUESTION NO: 797
  • QUESTION NO: 798
  • QUESTION NO: 799
  • QUESTION NO: 800
  • QUESTION NO: 801
  • QUESTION NO: 802
  • QUESTION NO: 803
  • QUESTION NO: 804
  • QUESTION NO: 805
  • QUESTION NO: 806
  • QUESTION NO: 807
  • QUESTION NO: 808
  • QUESTION NO: 809
  • QUESTION NO: 810
  • QUESTION NO: 811
  • QUESTION NO: 812
  • QUESTION NO: 813
  • QUESTION NO: 814
  • QUESTION NO: 815
  • QUESTION NO: 816
  • QUESTION NO: 817
  • QUESTION NO: 818
  • QUESTION NO: 819
  • QUESTION NO: 820
  • QUESTION NO: 821
  • QUESTION NO: 822
  • QUESTION NO: 823
  • QUESTION NO: 824
  • QUESTION NO: 825
  • QUESTION NO: 826
  • QUESTION NO: 827
  • QUESTION NO: 828
  • QUESTION NO: 829
  • QUESTION NO: 830
  • QUESTION NO: 831
  • QUESTION NO: 832
  • QUESTION NO: 833
  • QUESTION NO: 834
  • QUESTION NO: 835
  • QUESTION NO: 836
  • QUESTION NO: 837
  • QUESTION NO: 838
  • QUESTION NO: 839
  • QUESTION NO: 840
  • QUESTION NO: 841
  • QUESTION NO: 842
  • QUESTION NO: 843
  • QUESTION NO: 844
  • QUESTION NO: 845
  • QUESTION NO: 846
  • QUESTION NO: 847
  • QUESTION NO: 848
  • QUESTION NO: 849
  • QUESTION NO: 850
  • QUESTION NO: 851
  • QUESTION NO: 852
  • QUESTION NO: 853
  • QUESTION NO: 854
  • QUESTION NO: 855
  • QUESTION NO: 856
  • QUESTION NO: 857
  • QUESTION NO: 858
  • QUESTION NO: 859
  • QUESTION NO: 860
  • QUESTION NO: 861
  • QUESTION NO: 862
  • QUESTION NO: 863
  • QUESTION NO: 864
  • QUESTION NO: 865
  • QUESTION NO: 866
  • QUESTION NO: 867
  • QUESTION NO: 868
  • QUESTION NO: 869
  • QUESTION NO: 870
  • QUESTION NO: 871
  • QUESTION NO: 872
  • QUESTION NO: 873
  • QUESTION NO: 874
  • QUESTION NO: 875
  • QUESTION NO: 876
  • QUESTION NO: 877
  • QUESTION NO: 878
  • QUESTION NO: 879
  • QUESTION NO: 880
  • QUESTION NO: 881
  • QUESTION NO: 882
  • QUESTION NO: 883
  • QUESTION NO: 884
  • QUESTION NO: 885
  • QUESTION NO: 886
  • QUESTION NO: 887
  • QUESTION NO: 888
  • QUESTION NO: 889
  • QUESTION NO: 890
  • QUESTION NO: 891
  • QUESTION NO: 892
  • QUESTION NO: 893
  • QUESTION NO: 894
  • QUESTION NO: 895
  • QUESTION NO: 896
  • QUESTION NO: 897
  • QUESTION NO: 898
  • QUESTION NO: 899
  • QUESTION NO: 900
  • QUESTION NO: 901
  • QUESTION NO: 902
  • QUESTION NO: 903
  • QUESTION NO: 904
  • QUESTION NO: 905
  • QUESTION NO: 906
  • QUESTION NO: 907
  • QUESTION NO: 908
  • QUESTION NO: 909
  • QUESTION NO: 910
  • QUESTION NO: 911
  • QUESTION NO: 912
  • QUESTION NO: 913
  • QUESTION NO: 914
  • QUESTION NO: 915
  • QUESTION NO: 916
  • QUESTION NO: 917
  • QUESTION NO: 918
  • QUESTION NO: 919
  • QUESTION NO: 920
  • QUESTION NO: 921
  • QUESTION NO: 922
  • QUESTION NO: 923
  • QUESTION NO: 924
  • QUESTION NO: 925
  • QUESTION NO: 926
  • QUESTION NO: 927
  • QUESTION NO: 928

CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 1.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following types of portable media offers the LARGEST storage capacity? A. DVD.DL B. CD.RW C. CD.R D. DVD.R Answer: A

QUESTION NO: 2 Which of the following are valid ports for printing over a network? (Select TWO). A. USB 001 B. \\computername\sharename C. SNMP D. IP_ip_address E. IEEE 1394 Answer: B,D

QUESTION NO: 3

While performing a preventative maintenance check on a personal computer, a technician notices that several unused expansion card slots have open ports. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. Helplimit radio frequency interference (RFI) inside the case. B. Helpensure proper air flow through the case. C. Helpprevent moisture buildup in the case. D. Help limit electrostatic discharge (ESD) inside the case. Answer: B

QUESTION NO: 4 Which of the following protocols uses port 80? A. SMTP B. HTTP "Pass Any Exam. Any Time." - www.actualtests.com 2

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam C. HTTPS D. FTP Answer: B

QUESTION NO: 5 Which of the following allows verification of the port that a printer is currently using? A. The print queue window from system tray B. Properties of the printer from the Printers Control Panel C. Print spooler view in the Printers Control Panel D. Properties of the port within Device Manager

QUESTION NO: 6

Answer: C,D

QUESTION NO: 7 Which of the following connector types is used with twisted pair cable? A. T-Connector B. BNC C. RJ-45 D. LC Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

A. QoS for printing is not functioning over the LAN. B. The printer needs to have a cartridge replaced. C. A job in error status is at the top of the print queue. D. The printers IP address has changed. E. New drivers have been released and need to be installed.

lTe

sts

Users are reporting that print jobs being sent to a shared printer are not printing. A technician has verified the printer is online and prints a configuration page from the printer. Which of the following is the MOST likely cause of the issue? (Select TWO).

.co

m

Answer: B

3

CompTIA 220-701: Practice Exam QUESTION NO: 8 Which of the following bus speeds is used for a PCIe card? (Select TWO). A. 1x B. 3x C. 6x D. 8x E. 24x Answer: A,D

QUESTION NO: 9

Answer: D

Which of the following BEST describes the function of a DNS server? A. Secures network traffic through shared key encryption. B. Provides resolution of host names to IP addresses. C. Provides security for a network through the use of ACLs. D. Dynamically assigns IP addresses for easy client configuration. Answer: B

QUESTION NO: 11 Which of the following is needed to perform an ASR restore in Windows XP?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 10

tua

lTe

A. Start>Run>typeipconfig>click OK and ask user to read the results. B. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. C. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. D. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results.

sts

.co

m

A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer?

4

CompTIA 220-701: Practice Exam A. Operating system CD B. Recovery console C. Vendor recovery CD D. ERD disk Answer: A

QUESTION NO: 12 Which of the following commands verifies connectivity between two hosts? (Select TWO). A. chkntfs B. dxdiag C. tracert D. ipconfig E. ping Answer: C,E

QUESTION NO: 13

Answer: D

QUESTION NO: 14 Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? A. Parallel port B. Serial port C. IEEE 1394 port D. USB port "Pass Any Exam. Any Time." - www.actualtests.com 5

Ac

A. Space reserved by the drive manufacturer for firmware. B. Space set aside by Windows for use by the virtual memory swap file. C. A potentially dangerous virus has been downloaded onto the system. D. A recovery partition put there by the manufacturer.

tua

lTe

A technician notices that there is a second partition on the primary hard drive. This partition is not assigned a drive letter and is not accessible from Windows. Which of the following is the MOST likely explanation for this extra partition?

sts

.co

m

0.com Ac tua lTe sts . When the technician arrives.0.1 B.0 D.255." .255. 255.255. C. I do not understand why you are upset. Thermal printer C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 15 A technician needs to assign a default subnet mask for a class B network to a network device that was just installed.co m 6 .0 Answer: C QUESTION NO: 16 Which of the following printers would be the BEST choice for printing on multi-part forms? A. 255. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Any Time. A Trojan may have infected the OS or worked its way into the MBR.www. 224. 255. "Pass Any Exam. they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. I understand your concern. What did you download recently that caused the problem? B.actualtests. If the paper was so important to you. Impact printer B. Inkjet printer D. you should have created a backup copy so you could finish it on another computer.0. and will try to have your computer working again as quickly as possible so that you can finish your report. Laser printer Answer: A QUESTION NO: 17 A user reports that their computer suddenly will not boot. D. Which of the following would the technician use? A. Which of the following is an appropriate response to the users concerns? A.0.0.0 C.

D. Express Card/54 C. B. B. Any Time. Recycle the monitors after removing the capacitors for use in other monitors. eSATA B.co m 7 . Wear a back brace when lifting and carrying the CRTs to the storage room. PS/2 peripherals D. D. A. The storage room is on the other side of the building. C. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them. in some cases up to 128GB of RAM can be supported. Answer: D QUESTION NO: 21 "Pass Any Exam. A new anti-virus protection scheme called Data Execution Prevention is supported.com Ac QUESTION NO: 20 tua Answer: C lTe sts . C. NIC F.B. USB Answer: A. MIDI devices E. Wear anti-static wrist straps to prevent ESD in the new monitors. A greater number of dynamic disks or disks larger than 1 TB can be supported.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 18 Which of the following hardware is hot pluggable? (Select THREE).www.F QUESTION NO: 19 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A." . Multiple applications running in 16-bit compatibility mode are supported. More than 4GB of RAM. A technician is replacing fifteen 21 CRTs with 19 LCDs. Which of the following safety measures should the technician take? A.actualtests.

format the partition.co m 8 . Press the F8 Key B. Clean the drive with compressed air and continue to use it. Which of the following should the technician do? A. Press the F6 Key Answer: D QUESTION NO: 22 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. DB9. Format a partition.www. Install the operating system." . Install the operating system. and create a partition. C. Create a partition. and install the operating system.actualtests. Apply more thermal compound and reseat the drive. D. USB "Pass Any Exam. Which of the following will the technician MOST likely have to do to start the installation? A. USB B. Press the F3 Key C. Any Time. Answer: C QUESTION NO: 23 A. DB9. install device drivers. B.com Ac tua Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM? lTe sts . PS/2. B. VGA. and install device drivers. Install a larger fan near the hard drive to cool the system. PS/2 C. PS/2. D. C. and install the operating system. create a partition. Answer: B QUESTION NO: 24 Which of the following interfaces are typically supported on the input side of a KVM switch? A. Press the F2 Key D.CompTIA 220-701: Practice Exam A technician is installing Windows XP on a system that has a SATA HDD. install device drivers. DB25. Remove and replace the drive.

B. B. Up to 32GB C. Up to 16GB B.CompTIA 220-701: Practice Exam D. the previous refresh rate and the new refresh rate applied. all the refresh rates that were tested. Up to 2048GB sts Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize? .actualtests. the method that was used to access the display properties to change the refresh rate. Up to 1024GB D. a co-worker keeps insisting on telling the technician about their weekend. Forward the customer to another technician and join the conversation.www. PS/2. Put the customer on hold just for a few minutes and join the conversation. QUESTION NO: 26 Answer: D QUESTION NO: 27 The BEST information to document when changing the refresh rate on the display is to include: A. C. D.com Ac tua lTe A. D. Ask the customer permission to put them on hold and listen politely to the co-workers stories. Answer: A QUESTION NO: 28 "Pass Any Exam. the color resolution the user requested as well as the refresh rate. Ask the customer permission to put them on hold and politely ask the co-worker to talk later. Which of the following is the BEST course of action? A. Any Time. DB25. VGA Answer: A QUESTION NO: 25 While a technician is responding to a customers call.co m Answer: D 9 ." . C.

com Ac tua A customer reports that the laser printer produces poor quality printouts.actualtests. Remote Desktop D.co m 10 . The boot order in the BIOS B. Basic Disk Partitions C. the technician has a discussion with the customer and reviews some examples of their print jobs. Simple File Sharing B. The processor is improperly seated due to bent pins.CompTIA 220-701: Practice Exam Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. If the computer is in Safe Mode D. Change the paper. C. Having arrived onsite. Print a test page. B. If Plug and Play is enabled C. Answer: D QUESTION NO: 31 Which of the following may cause a customer to experience excessive heat in a laptop? A. Insufficient memory for the OS. "Pass Any Exam. Clean the toner cartridge.www. D. If the BIOS is current Answer: A QUESTION NO: 30 A." . Which of the following should the technician do NEXT? lTe sts . Replace the fuser. Joining a domain Answer: D QUESTION NO: 29 A technician receives a boot error message OS not found. Which of the following should the technician check? A. B. Any Time.

Print a test page. Control Panel> Accessibility Options> General B. Which of the following is the correct path to change the language settings? A. 802. the technician successfully tests for speeds of up to 54 Mbps. Answer: C QUESTION NO: 32 A technician converts several existing Windows XP Professional laptops from English to the German language.11x C." . C. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 33 Answer: A QUESTION NO: 34 Which of the following would be the LAST step to take when installing a printer? A. Control Panel> Regional and Language Options> Regional Options C.www. 802.11g B. Cycle theprinters power. Which of the following standards of wireless card did the technician install? sts . Any Time. Perform a self-test page. The airflow is blocked. Control Panel> Regional and Language Options> Regional Options> Customize D. 802.11q lTe A technician has added a wireless network interface card (NIC) to a laptop. D.CompTIA 220-701: Practice Exam C. D. B. Excessive internal display brightness is set.11b D.com Ac tua A.actualtests.co m 11 . Reboot the computer. When connecting the laptop to a wireless network. Answer: C "Pass Any Exam. 802.

B. Spoolprint jobs and start print jobs immediately. D.com 12 Ac tua QUESTION NO: 37 lTe sts . Answer: B QUESTION NO: 36 Which of the following is the recommended maximum length of a parallel ATA cable? A. D.CompTIA 220-701: Practice Exam QUESTION NO: 35 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. Pause printing F. Have the userdemagnetize and restart the monitor. Configure the Display Settings on the monitor. Print a test page.actualtests. Delete ports. A. The user has tried power cycling the printer." . 24 inches (60cm) D. Set printing defaults. Configure the Display Settings in Device Manager.C QUESTION NO: 38 A user has a network laser printer that is printing constantly. C. B. 18 inches (45cm) Answer: D Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE). 22 inches (55cm) C. Change to a lower resolution.co m . Which of the following should the technician recommend that the user do FIRST? "Pass Any Exam. Which of the following would be MOST likely to fix the problem? A. C. Specify a separator page. 16 inches (40cm) B.www.B. E. Answer: A. Any Time.

Smart card reader C.CompTIA 220-701: Practice Exam A. Reboot the computer.actualtests. Use the Security Center Control Panel Applet to secure resources on the shared system. Access the print queue and pause all print jobs. Biometric fingerprint reader D. E. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. B. Use NTFS security to secure the data files. C." .www. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Answer: C. Portable face recognition reader Answer: C QUESTION NO: 41 A frustrated customer reports that a problem which was supposedly repaired is occurring again. B. A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. Purchase a new USB cable. Answer: C QUESTION NO: 39 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). Add multiple users in the Control Panel User Account applet. Any Time.com Ac tua Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? lTe sts . D.D QUESTION NO: 40 A. Which of the following would be an appropriate method for dealing with this situation? "Pass Any Exam. Restart the spooler service. Hand recognition software B. D.co m 13 . C.

com 14 Ac A. Any Time.actualtests. Vents for blockage B. Pickup roller assembly B. Impact D. Ribbon cable seating D. Hard drive D.www.CompTIA 220-701: Practice Exam A. D. CPU seating tua A technician is working on a workstation that shuts down after extended periods of operation. B. Answer: A QUESTION NO: 42 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Fuser assembly C. Ink dispersion Answer: A QUESTION NO: 43 Answer: A QUESTION NO: 44 Which of the following can be upgraded on a laser printer? (Select TWO).co m . Hyperthreading settings C. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. RAM "Pass Any Exam. Allow the customer to continue uninterrupted and remain silent until a response is requested. Which of the following should be checked FIRST? lTe sts . Inform the customer that the technician is only trying to help." . A. C. Laser B. Thermal C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved.

D.CompTIA 220-701: Practice Exam E. My Computer > Properties > Hardware tab > Windows Update B. Answer: C QUESTION NO: 48 "Pass Any Exam. My Network Places > Tools > Drivers > Update Driver lTe sts Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? . Install round IDE cabling. Pentium III D." . Install a liquid cooling solution. Corona wire Answer: C. Athlon C. Which of the following types of CPU can be used with this motherboard? A. Xeon QUESTION NO: 46 Answer: C QUESTION NO: 47 Which of the following would be the BEST way to improve airflow inside a computer? A. Replace the side panels with mesh wires. Remove unneeded fans.D QUESTION NO: 45 A motherboard has a Socket A CPU connector. Control Panel > Network Connections > Tools > Drivers C.co m Answer: B 15 . B. C.com Ac tua A.www. Itanium B. Any Time. Device Manager > Network adapters > Properties > Driver tab D.actualtests.

com 16 Ac A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks." .www. tua lTe sts A.C. thereare not enough fans. Answer: A. the memory is defective. Duplexer E. USB . RAW C. Toner F. C. Fuser D. HTTP B.co m Which of the following are printing protocols that can be used for printing over a network? (Select TWO). Any Time.actualtests. D. The MOST likely cause of the overheating is that: (Select TWO). the processor is too fast.CompTIA 220-701: Practice Exam Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A.F QUESTION NO: 49 Answer: B. one or more fans are inoperable. Which of the following is MOST likely the cause? "Pass Any Exam. . E. LPR D.D QUESTION NO: 51 A technician installs a program that requires a security dongle but the program will not work. Transfer roller Answer: B.C QUESTION NO: 50 A. Image drum B. Paper pickup rollers C. FTP E. B. the case is too small.

The software was installed incorrectly. B. the computer running Windows XP will not boot. Answer: B QUESTION NO: 52 After a user ran a registry cleaning program. Boot using Last Known Good Configuration. Any Time. B. Which of the following should a technician recommend FIRST? A.actualtests. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. Laser B. The hardware dongle was not installed. C." . The software is not supported by the operating system. Run System Restore to get to a previous working condition. Problem analysis. D.co m 17 . Thermal lTe Which of the following printers use a carbon film or inked ribbon to print? sts . The operating system does not support security dongles. Impact D.com Ac tua A.CompTIA 220-701: Practice Exam A. Efficiency tracking. B.www. Answer: C "Pass Any Exam. Use the boot disk and run SCANREG /RESTORE. D. Answer: D QUESTION NO: 53 Answer: C QUESTION NO: 54 Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Rootcause analysis. C. D. Issue prevention. C. Ink jet C.

C. True negative C. m 18 . Perform a clean installation of Windows XP Home. Upgrade to Windows 98SE then to Windows XP Home.C lTe A.co A user wants to upgrade to Windows XP Home from Windows 95. Which of the following describe the potential upgrade paths? (Select TWO). E. B. True positive D. it is BEST to perform which of the following actions on a routine basis? A.www. B.0 SP1 then Windows XP Home. Answer: B QUESTION NO: 58 "Pass Any Exam. C. Clean out the dirt with a damp rag. then to Windows 98SE then Windows XP Home. D. Any Time. sts .actualtests. Upgrade to Windows 95 OSR2. Defragment the hard drive weekly. Upgrade to Windows NT4. which of the following would be the MOST dangerous type of error? A. Degauss the display and drives. False positive Answer: D QUESTION NO: 56 To lengthen the life of computer hardware. Clean out the dust with compressed air. False negative B. D." . Upgrade to Windows XP Home directly from Windows 95.CompTIA 220-701: Practice Exam QUESTION NO: 55 When configuring biometric devices.com Ac QUESTION NO: 57 tua Answer: A.

The high encryption package is not installed. Any Time. Which of the following would be the MOST likely cause of the problem? A. B. C. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 60 When trying to print. HKEY_USERS C. Which of the following is the MOST likely cause? A. a balloon in the system tray indicates a print job has failed to print. HKEY_CURRENT_CONFIG D. D. The computer needs to upload the print job. updated drivers.actualtests. D. B. but is unable to successfully install the drivers. Answer: B QUESTION NO: 59 Which of the following registry keys store data about all accounts on the machine? A.co m 19 . Turn off the laptop. and then remove from laptop." . The account does not have permission to install drivers. HKEY_ CURRENT_USER B. The modem is not functioning properly. Stop the device. C.CompTIA 220-701: Practice Exam Which of the following is the BEST way to remove a USB device on a laptop computer? A. The paper needs to be replenished. and then turn off the device. B. The printer does not recognize the font type. The technician has the correct.com Ac tua lTe sts .www. "Pass Any Exam. Remove hardware in Control Panel. Answer: B QUESTION NO: 61 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. C. Printer firmware needs to be updated. Remove the driver from Device Manager.

Mercury C. Any Time." . PROGMAN. Duct tape D.EXE Answer: C QUESTION NO: 65 "Pass Any Exam.EXE D. High vacuum Answer: B Answer: A QUESTION NO: 64 Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? A. CONVERT.EXE C. Masking tape C.www.com Ac tua lTe A.CompTIA 220-701: Practice Exam D. a technician finds a wire with insulation damage from rubbing up against a cooling fan. Lithium D. Which of the following should be used to repair the wire? . TASKMAN.EXE B. Electromagnetic Interference (EMI) B. Electrical tape B.actualtests. Wire nut sts While working inside of a desktop computer. SPUNINST. Answer: C QUESTION NO: 62 Which of the following is a hazard associated with improper disposal of a CRT? A. The modem is not recognized in Device Manager.co QUESTION NO: 63 m 20 .

Which of the following is the BEST preventive maintenance procedure that the technician should perform? lTe sts . Electromagnetic interference "Pass Any Exam. POST C.actualtests. Any Time. Backlight Answer: A QUESTION NO: 66 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A.CompTIA 220-701: Practice Exam Before shipping a laptop. Install ceiling fans in the room. C. Directly spray the vents with compressed air. LCD C. D. Use a moist rag to clean the vents monthly. BIOS D. LDAP B. Periodically clean the vents using a small vacuum cleaner.com Ac tua A technician determines that a laptop is not properly cooling due to excessive dust in the vents.co m 21 .www.ROM drive D. Which of the following should the technician take under consideration? A. DVD. PC card adapters B. User Accounts Answer: C QUESTION NO: 67 A." . which of the following should be removed to avoid damage during transit? A. Answer: D QUESTION NO: 68 A technician is planning to open and work on a CRT monitor. B.

High voltage discharge C.actualtests.CompTIA 220-701: Practice Exam B. Fiber B. Cable management to avoid trip hazards B. DSL C. Location of the PCs with respect to each other D.www. tua lTe A customer brings a PC for a technician to repair. Number of fans located in the room so system does not overheat Answer: B QUESTION NO: 71 Which of the following usually has the HIGHEST latency? A. Satellite "Pass Any Exam. Begin running diagnostic software and confirm findings with another technician.co Answer: A m 22 ." . Ask open-ended questions to gather the symptoms. and then confirm the findings with the customer. Any Time. Electrical safety with the extra network cables C. B. Which of the following should the technician keep in mind when setting up the lab? A. C. Get the customer contact information. Which of the following can the technician do to better understand the customers issue? sts QUESTION NO: 70 . Radio frequency interference D.com Ac A. D. run diagnostic tests. Cable D. Uninterruptible Power Supply (UPS) Answer: B QUESTION NO: 69 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon.

which of the following is broadcasted by default and should be disabled? A. Broadband C. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 75 The power brick or external power supply serves which of the following functions for a portable computer? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 72 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? A. To change the voltage coming from the wall C. Fiber Answer: D QUESTION NO: 73 When setting up a WAP.co m 23 . To allow alternating current to be used instead of direct current D. WEP C." . To allow the power supply to operate at different voltages B. RADIUS Answer: C QUESTION NO: 74 Which of the following is the purpose of the voltage selector switch? A. SSID D. WPA B. Satellite D. Any Time.com Ac tua lTe sts .actualtests. DSL B.www.

DIMM C. RIMM Answer: B Which of the following has the speed of PC2700? A.com Ac tua lTe sts QUESTION NO: 77 . C. Allows for a portable computer to be easily moved without being plugged into an outlet. SIMM D. D. Answer: D QUESTION NO: 76 Which of the following memory modules has 168 pins? A. Laser D.co m 24 . Filters incoming voltage spikes and surges.CompTIA 220-701: Practice Exam A. Changes DC power to AC power to charge the battery and enhances portability. Dot Matrix C.www. Any Time. SODIMM B. Impact B. Inkjet Answer: D "Pass Any Exam. DDR B. B." . DDR2 Answer: A QUESTION NO: 78 Which of the following printer types shoots the ink onto the paper? A.actualtests. Converts AC power to DC power that a computer can use to operate and charge its battery. SDRAM C. DDR3 D.

Thermal B. HTTP B. WAN Answer: B QUESTION NO: 82 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. Color Laser D. Laser Answer: A QUESTION NO: 81 Which of the following allows a secure connection between two points? A.www.com 25 Ac tua lTe sts . Thermal B. PCMCIA D. Impact Answer: D QUESTION NO: 80 Which of the following printers requires special paper to be used for printing? A. AGP 4X C. FTP D. ISA B." .CompTIA 220-701: Practice Exam QUESTION NO: 79 Which of the following printer types stamps the ink onto the paper? A. Laser C.actualtests. Inkjet C.co m . VPN C. Any Time. Inkjet D. PCIe X16 "Pass Any Exam.

Remove the memory and destroy it. SR1234ct B.actualtests. D. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Make sure the OS has the latest video drivers installed. CompTIA558475 C. Make sure the laptop display is enabled. Answer: C QUESTION NO: 86 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam.www. B. Remove the hard drive and destroy it." . D. B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 83 Which of the following will BEST ensure data is removed before recycling a PC? A. Which of the following should the technician do FIRST to resolve this issue? tua lTe sts A. Replace the video card inside the laptop. Any Time. C.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Run a large magnet over the top of the hard drive several times. C. ct23&P#h~ . Reformat the hard drive to a clean state using the format command. Replace the LCD inverter.co Which of the following would be the MOST secure password? m 26 . Answer: C QUESTION NO: 84 Answer: D QUESTION NO: 85 A. rw2%HN D.

USB 1. PC2700 Answer: C QUESTION NO: 89 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A.com Ac tua lTe sts QUESTION NO: 88 .CompTIA 220-701: Practice Exam A. SATA D.1 C.co m 27 . IEEE 1394 D.0 Answer: B QUESTION NO: 87 Which of the following technologies can support the longest cable length between devices? A. 10000Mb/s D. PC2100 B. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A.1/2. S/PDIF B. USB 2.0 C. Any Time. USB 1. DDR333 C." . DDR400 D.www. IEEE 1394 B. 100Mb/s B. 1000Mb/s C. 1Gb/s Answer: A "Pass Any Exam.actualtests.

Start Menu D.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Program Files B. Provides access to larger hard drive partitions. Control Panel C. Degauss the monitor. "Pass Any Exam. D.com 28 Ac tua lTe sts A." .CompTIA 220-701: Practice Exam QUESTION NO: 90 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. My Computer Answer: B QUESTION NO: 91 Answer: C QUESTION NO: 92 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Set the refresh rate to the lowest the monitor can display. C. C.actualtests. Provides addressing of memory beyond 4GB. Data written to a disk located in a paging file that would not fit into the systems RAM. Answer: B QUESTION NO: 93 Which of the following BEST describes virtual memory? A. Any Time. Set the resolution to the highest the monitor can display. D. C. .www. Calibrate the monitor. Flash memory used to hold temporary files before deletion. B. B. Provides use ofPCIe X16 expansion slots. Provides use of more powerful video graphics accelerators. B. The maximum amount of memory a given system can potentially have.

g. Hibernate. Verify full system functionality.co m Answer: D 29 . B.www. Any Time. Identify the problem. D. Answer: B QUESTION NO: 94 Wake on LAN describes the PCs ability to: A. Larger capacity than traditional magnetic drives C. Off).CompTIA 220-701: Practice Exam D. D. and outcomes. C. actions. Lack of drive heads and platters D. collect all packets that are sent to any device on the LAN. resume from a low power state when it receives a network packet telling it to do so." . A portion of physical RAM that is mirrored to the hard drive for redundancy. C.actualtests. Establish a theory of probable cause. Answer: D QUESTION NO: 97 "Pass Any Exam. B.com Ac tua lTe A. Higher data integrity sts Which of the following is a characteristic of solid state drives? . send broadcast packets over the LAN to all computers simultaneously. QUESTION NO: 95 Answer: C QUESTION NO: 96 Which of the following is the FIRST step when troubleshooting an issue? A. Built-in encryption standards B. send packets to other network devices on the LAN instructing then to enter a low power state (e. Document findings.

Set up a local print queue." . Was any hardware installed since it last worked? C.actualtests.co m 30 . B.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Are you sure you ran a find on the system and the program is just not misfiled? D. Is the power cable on the monitor loose? D. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. RAID 0 "Pass Any Exam. Which of the following is the quickest way to accomplish this? A. Are you sure you were using that program? Answer: B QUESTION NO: 98 A user states a computer will not completely boot. Move the computer and attach to the printer. Which of the following questions should a technician ask to help determine what occurred? A. Are you sure the power button is not stuck? B. Share out the printer from the attached computer. it just keeps rebooting.www. Purchase an external Ethernet print card. D. Answer: B QUESTION NO: 100 A technician wants to install a RAID array that has two hard drives and the best performance. Were there any new software updates done? Answer: B.E QUESTION NO: 99 Two users want to print to a USB printer connected locally. Any Time. Was there a power outage since yesterday? B. C.com Ac tua lTe sts . Has the monitor been replaced recently? E. Which of the following RAID levels should be implemented? A. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). A.

help maintain a balanced workload for the help desk technicians.com Ac tua lTe sts QUESTION NO: 102 . Allows the operating system to assigns dates so that user data files are backed up C. C. D. model. track the process of the incident. Allows the operating system to be backed up with immunity to virus activity B." . E. Identify the hardware make. C.CompTIA 220-701: Practice Exam B. Any Time. Answer: D A technician uses a call logging process in order to: (Select TWO).co m 31 . Answer: B. A. Identify the user and associated problem. B. RAID 4 D. Assign an appropriate priority for the issue. B. compose a record which allows user authentication. Elevate the call to a higher level of support. which of the following should the technician do FIRST? A. RAID 1 C. identify common issues among multiple users. and serial number. Allows the operating system to be rolled back to a previous point in time D. RAID 6 Answer: A QUESTION NO: 101 When a technician receives a call for assistance from a customer. select the appropriate priority level for the issue.actualtests.C QUESTION NO: 103 Which of the following definitions below BEST describes System Restore? A. D.www. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam.

Answer: A. Blu-Ray D.E QUESTION NO: 107 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). The hard drive light is constantly on.co Which of the following media types has the largest capacity? m QUESTION NO: 105 32 . "Pass Any Exam. Empty the recycle bin and deleted email items.RW C.com Ac tua lTe sts A. C.www." . Any Time. Increase system security B. B. Longer chip life Answer: C. Use the defragment utility. Which of the following can be performed on the hard drive to improve performance? (Select TWO).RW+ B. Utilize less memory C. Userestore point to roll back the computer to a previous date.actualtests. E. DVD. A. Dual-sided DVD . A. Increased network speed E. DVD. D.C Answer: C QUESTION NO: 106 Which of the following are benefits from an active cooling system? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 104 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Use the drive compression utility. Use thecheckdisk utility. Increased performance D.

C. D. VGA E. S-Video Answer: B. Any Time. Which of the following is the BEST response for the technician to give? A. Check for any updates to the program. Ask the customer when they would like to have the work completed. Give the customer an estimated time for repair based on the technicians assessment.co m .com 33 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. Logical token B. Answer: A QUESTION NO: 110 Which of the following methods is commonly used for Biometric authentication? (Select TWO). and asks when it will be done. The technician will get back to them as soon as possible. Run the program as a local administrator.www. USB B.D QUESTION NO: 108 A customer brings a PC in for repair. A. D. Encrypted passwords C. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . QUESTION NO: 109 A. B.CompTIA 220-701: Practice Exam A. C. Check the Hardware Compatibility List to see if the program is not compatible with the OS. B." . RFID smartcards "Pass Any Exam. Add an exception to the firewall for the program. DVI C. The user states that they do have Internet connectivity. Ask the customer to check daily to see when it is completed. Inform the customer that others are waiting. CGA D.actualtests.

Fingerprint reader E.www. Plenum D. C.co m 34 . D. Try installing the device to a different port or slot. a user is reporting system crashes and performance loss. Download and install updated drivers for the device. Encrypts data traveling across the wireless network D. Ensures that only certain devices can access the network C. Which of the following would be the FIRST step in resolving this issue? A. Any Time. Fiber Answer: D QUESTION NO: 113 After installing a new piece of hardware with the hardware CD.CompTIA 220-701: Practice Exam D. Prevents users from seeing the wireless network Answer: D QUESTION NO: 112 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Disable the device in Device Manager.com Ac tua lTe sts . Answer: C "Pass Any Exam. Contact the vendor for an RMA." .E QUESTION NO: 111 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. B. Retinal scan Answer: D.actualtests. UTP C. Ensures all users physically login to the wired network B. Coaxial B.

Boot to the recovery console C. Boot with repair disk Answer: A QUESTION NO: 115 Which of the following. Hardware profile C. Roaming profile Answer: B QUESTION NO: 117 "Pass Any Exam. Serial Cable B. Which of the following boot options would be MOST effective in troubleshooting this issue? A.actualtests. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). Floppy drive E.www.com Ac tua lTe sts ." . the user would like the laptop to automatically switch to the wireless connection.co m 35 . When the laptop is removed from the docking station. Driver signing B. CD.CompTIA 220-701: Practice Exam QUESTION NO: 114 A user has recently installed a new graphics driver.ROM Answer: C. DVD. Safe mode with command prompt D. Wireless Zero Configuration D. Safe mode B. and after restarting their PC the display is no longer appearing.ROM C. when locally connected. Which of the following Windows features BEST accomplishes this? A. A. USB drive D. Any Time.E QUESTION NO: 116 A laptop with a docking station is normally wired into a local network.

CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A. A.co m 36 . Install the Microsoft Malicious Software removal tool. Answer: B QUESTION NO: 120 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. System Restore C. fdisk B. Contains special characters Answer: D. sysprep "Pass Any Exam. Which of the following solutions would resolve this issue? lTe sts . Hardware Profile Answer: B QUESTION NO: 118 Which of the following are characteristics of a secure password? (Select TWO).com Ac tua After successfully installing a free antivirus solution.www. C. Disable the antivirus logging in the Event Viewer. Windows reports that no antivirus software is currently protecting the system. Any Time. Security Center B." . D. Machine Debug Manager D.E QUESTION NO: 119 A. Contains AES encryption D. Contains numbers and letters E. Obscure word in a dictionary B.actualtests. Disable antivirus protection notification withinSecurity Center. Contained in a text file C. Update the Antivirus definitions. B.

172.0.0.0.1." .1 C.co m Answer: C 37 .168. regedit D.1. Windows XP Home C.1 D. 110 D.com Ac tua lTe A.actualtests.1 QUESTION NO: 122 Answer: B QUESTION NO: 123 Aero is a feature of which operating system? A. Windows XPMedia Center D.0.16. WindowsVista Basic B. 224. 10. telnet Answer: B QUESTION NO: 121 Which of the following is a class A IP address? A. Any Time.1 B. 192. 80 C. 53 B.www. 443 sts Which of the following network ports is normally associated with unencrypted web traffic? . WindowsVista Ultimate Answer: D QUESTION NO: 124 "Pass Any Exam.CompTIA 220-701: Practice Exam C.

B. opens a text based word processor. lTe sts . D. B. a performance value of system components. remaining hard disk storage space. D. C. B." .www. C. Answer: C QUESTION NO: 126 The edit command line tool: Answer: D QUESTION NO: 127 While troubleshooting a computer problem.co m . Document findings. B. C.7GB. D. 25GB.com 38 Ac tua A. C. makes changes to the registry. 9GB. the speed and available bandwidth of Internet connections.actualtests. Answer: B QUESTION NO: 125 Blu-Ray disks have a storage capacity of: A. 650MB. Ask the user opened ended questions to see if they agree with the cause. 4. D. Establish a plan of action and implement the solution. Any Time. the reliability and speed of search indexing. actions and outcomes. a technician has determined what has caused the problem. Which of the following should be the technicians NEXT troubleshooting step? A. changes the boot sequence order.CompTIA 220-701: Practice Exam The Windows Experience Index is used to determine: A. Answer: C "Pass Any Exam. can be used to modify desktop preferences. Verify full system functionality.

perform a disk defrag.co m 39 ." . B. clean each component with an approved cleaning solution. Fingerprint reader E. D. Event Viewer Answer: C QUESTION NO: 129 As a best practice. before performing hardware upgrades a technician should: A. Smart card B. Barcode scanner C. Task Manager D. check the HCL.www.actualtests. Secure ID Token Answer: C.E QUESTION NO: 131 "Pass Any Exam.D. Computer Management B. A. Voice recognition D.CompTIA 220-701: Practice Exam QUESTION NO: 128 A user running Windows XP is experiencing degraded system performance while a particular application is running. Any Time. archive old drivers. Answer: B QUESTION NO: 130 Which of the following are forms of biometric authentication? (Select THREE). Which of the following interfaces should the technician use to manage current application processes on the users computer? A.com Ac tua lTe sts . Optical recognition F. REGEDIT C. C.

www. Right-click My Computer thenselect Manage C. format "Pass Any Exam. Encryption Keys D.CompTIA 220-701: Practice Exam If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. NTFS B. which of the following file system should be used in formatting the drive? A. StickyKeys Answer: D QUESTION NO: 134 Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. convert B. Start > Control Panel > Printer icon Answer: C A. NFS Answer: A QUESTION NO: 132 Which of the following can be used to print a test page? A. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? lTe QUESTION NO: 133 sts . UFS C.com Ac tua A technician must configure a computer for a special needs user who can only press one key at a time. Any Time. FilterKeys B. ToggleKeys C." .co m 40 . Start > Control Panel > System B. FAT D.actualtests. Right-click on theprinters icon and select Properties D.

Hard disk failure or operating system needs to be reloaded. Server Answer: A QUESTION NO: 137 Which of the following is MOST likely to be the source of wireless network interference? A. Large screen television C. Answer: B QUESTION NO: 136 Which of the following draws too much power and should never be plugged into a UPS? A. Any Time.com Ac tua lTe sts . Bluetooth headset B. Which of the following is MOST likely the problem? A." . D.CompTIA 220-701: Practice Exam C. Laser printer B. Laptop computer C. fdisk Answer: A QUESTION NO: 135 A user reports that after coming back from lunch their PC will no longer turn on. The hard drive is in standby mode.co m 41 . B. AM/FM radio D. LCD monitor D. C. Mouse and keyboard need to be cleaned. Power cord is loose.actualtests. Cordless telephone Answer: D QUESTION NO: 138 "Pass Any Exam.www. diskpart D.

E QUESTION NO: 139 A technician is installing a RAM upgrade into a PC." . Windows Defender C. Which of the following actions BEST resolves this issue? tua QUESTION NO: 140 lTe sts . Replace the display adaptor. 3200 D. The PC is currently holding two sticks of 512MB PC2700. Answer: B QUESTION NO: 141 Which of the following BEST summarizes computer intrusion detection? A. Degauss the monitor. C. A. FilterKeys E. B. 2100 B. 5300 Answer: B A. Windows Event Viewer B. D. Power cycle the computer. Reload the driver for the monitor.actualtests. and the technician would like to install an additional two sticks of 512MB PC3200. Assuming the necessary slots are available.CompTIA 220-701: Practice Exam Which of the following utilities can help prevent viruses and other malware? (Select TWO).com Ac A CRT monitor is displaying patches of distortion while in use. An alert at logon when an unknown user has tried to logon "Pass Any Exam. 2700 C. Data Execution Prevention Answer: B. Any Time. CHKDSK D.co m 42 .www. which of the following will be the overall speed of the new RAM? A.

Reformat the hard drive to a clean state using the format command.com Ac tua A. WPA encryption D. C. D. B. Pass all computer components near a large magnet. A set of firewalls and anti-virus programs protecting the computer D. An alert when the computer case has been opened C. Any Time. WEP encryption C. TV tuner card B. NAT routing lTe Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? sts QUESTION NO: 143 . Erase the hard drive using a disk wiping program. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? A.co Answer: C m 43 . Graphics card C. Answer: A QUESTION NO: 144 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? A. Video capture card D. Sound card Answer: A "Pass Any Exam.actualtests. Run FDISK on the hard drive.www.CompTIA 220-701: Practice Exam B. A motion sensitive web cam recording the room Answer: B QUESTION NO: 142 A computer is being sold over the Internet." . MAC filtering B.

" lTe sts . Which is the following is the MOST appropriate response from the technician? A. Connect to it through a TCP/IP port C. Any Time. C.www. A new application has been implemented to help manage and improve the network. We will have it back up within the hour. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. There is no way to tell how long this will take. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. I am not the server technician so please do not take a bad tone with me. D. the server will be back up. Which of the following would be the appropriate response? m . We have identified the problem and we will have it back up as soon as possible. B." . What particular website are you trying to download videos from? Are they work related? B. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 146 Answer: D QUESTION NO: 147 A user states that every time they try to pull down video clips from a website.CompTIA 220-701: Practice Exam QUESTION NO: 145 A printer with an integrated NIC has been connected to a LAN. Bandwidth usage has become a problem.actualtests.co The file server had an expected outage this morning. We believe the problem is the network interface card. One particular caller demands to know exactly how long the system will be down.hoc wireless connection D. Simply select continue on the message and the video should "Pass Any Exam.com 44 Ac tua A. C. Is your work solely depending on the server? Try to not be upset because before you know it. a notice appears on the screen which says the site is being blocked by a filter. Connect to it through a computer share B. A technician believes the on-board NIC is bad. Connect to it via an aD. Did you read the entire screen? The last sentence clearly says click to continue. Hardware and software are not exact sciences. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. D. If you take issue with that please inform your supervisor.

Empathize with the user and send thema nt monitor to solve the issue. B.CompTIA 220-701: Practice Exam appear. Thank the user for their assistance with the problem. Inform the user of the cause of the problem and tell them the degauss the monitor. Ask the user what they did to cause the shaking images. Answer: D QUESTION NO: 148 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. D." . Thank theuser for their concern ask the user open ended questions to see what they think is the problem. Which of the following is the BEST response for the technician to give the user? A.co m . however.actualtests. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? "Pass Any Exam. C. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. Answer: D QUESTION NO: 150 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations.com 45 Ac tua A user states that their monitor is acting up and at times the image shakes. The technician notices that the real solution is to clear a paper jam in the printer. D. Any Time. The company is currently replacing all CRTs with new LCDs. B.www. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. Answer: C QUESTION NO: 149 A. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. C. Which of the following is the BEST response? lTe sts . Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. their solution did not work and inform the user that the company has personnel working on the problem.

Amount of time necessary for the UPS to run in a power outage.actualtests. Answer: A QUESTION NO: 151 A user receives the message The security log on this system is full. The number and size of all applications running on each workstation. The physical footprint of the UPS. Flash media lTe Which of the following types of media is considered solid state? sts .www. Biometric device D. The administrator should use which of the following to fix this issue? A. Windows Security Center D. SECPOL." . C.co m 46 . Tape drive B. Tape Answer: B "Pass Any Exam. The amount of space available at each workstation to place the UPS. Event Viewer B.CompTIA 220-701: Practice Exam A. Any Time. DVD D. Only an administrator can log on and fix this problem. SECEDIT.MSC C. D. Blu-Ray C.com Ac tua A. B. Floppy disk C.EXE Answer: A QUESTION NO: 152 Answer: D QUESTION NO: 153 Which of the following types of media is considered optical? A. Floppy B.

207. SMTP D.120 B. Coaxial D.www.109 C.120. Class B C. 190.87.65 D.25? A.168. FTP "Pass Any Exam.34." . Fiber B. 107. CAT6 C. 129.21.com Ac tua lTe sts .10. 198.actualtests. UTP Answer: C QUESTION NO: 157 Which of the following services uses the TCP port 21 by default? A. Class C D. Class D Answer: C QUESTION NO: 155 Which of the following is a class A address? A.167. HTTPS C.co m 47 .CompTIA 220-701: Practice Exam QUESTION NO: 154 Which of the following is the correct class address for an IP address of 194. Any Time.32.165 Answer: A QUESTION NO: 156 Which of the following cable types uses a BNC? A. TELNET B.45. Class A B.

1 C.120 B." . 65.com Ac While trying to resolve an issue with wireless connectivity on a users laptop. SSID D. C.actualtests. Answer: D "Pass Any Exam.168. 134.3. Any Time. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. WEP C.32. D. WPA B.1. 125. a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop.www. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. 192.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 158 Which of the following is a Class C address? A. ACL . Which of the following should the technician do? tua lTe sts A.co Which of the following is created when setting up MAC filtering? m 48 . B. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of.1.120 Answer: B QUESTION NO: 159 Answer: D QUESTION NO: 160 A. Politely ask coworker to let the user finish their explanation and focus on what the user is saying.1.28.102.132 D.

C.255.0. RAM "Pass Any Exam. Double click the Computer Management icon under Administrative Tools. open Administrative Tools.B sts A.com 49 Ac tua QUESTION NO: 163 lTe Answer: A.255.msc. C.0 D. Click Start.168. 255. D. Click Start>Run and then type inregedit.168. a subnet mask of 255. . E.co m Which of the following will navigate to the Computer Management MMC Plug-in? (Select TWO).1? A.0.C QUESTION NO: 164 Which of the following is a valid boot device? (Select THREE). Click Start>Run and then type in regedt32.0 and a gateway of 192. Answer: B. B.255.CompTIA 220-701: Practice Exam QUESTION NO: 161 Which of the following is a loopback address on a computer with an IP address of 192.0. Right click on the Start Menu and select Properties. Right click on the My Computer and select Properties. type in Run and then type inregedit. 192. Any Time.255. 127. B.168. 192.0. Click Start.12.0. Open Control Panel. E. Click Start>Run and then type in services. type in Run and then type inmsconfig. A. double click on the Services icon. Right click on My Computer and select Manage." .actualtests. . D.168.www. A.1 C.1 Answer: D QUESTION NO: 162 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO).0 B.0.

Windows XPMedia Center Edition B.E . DVD. actions. NIC Answer: B. Windows XP uses the minimum set of drivers and services to start the GUI. D. Document the system findings. Inform the user that the computer may not function as it did before the problem occurred. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. A. Windows prevents successful boot and logon from updating Last Known Good Configuration. Windows 2000 Professional Answer: C QUESTION NO: 167 Before returning a repaired system to a user." . Windows XP Home C.www.F QUESTION NO: 165 Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). B.CompTIA 220-701: Practice Exam B. Sound card F.co m .com 50 Ac tua lTe sts Answer: B. and outcomes. Verify full system functionality and implement preventative measures.C. A. Hard disk D. "Pass Any Exam. C. Inform the user every step that was performed throughout the entire troubleshooting process. Tape drive E. B. E. Windows XP starts basic networking to allow for updating of drivers from the Internet. D. which of the following should be done? (Select TWO).ROM C.actualtests. WindowsVista Ultimate D. C. Any Time. QUESTION NO: 166 Which of the following Windows operating systems has a different user folder path than the rest? A. Windows will not save any file changes while is Safe Mode.

CompTIA 220-701: Practice Exam E. RAID 1 C." .actualtests. RAID 10 lTe sts Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? . RAID 5 D. RAID 1 C. Answer: A.co m Answer: A 51 .com Ac tua A. RAID 0 B. SCSI D.1 C. Change theusers permissions so that they cannot create any potential problems in the future. RAID 5 D. Bluetooth Answer: A QUESTION NO: 171 "Pass Any Exam. RS-232 B. RAID 0 B. RAID 10 QUESTION NO: 169 Answer: C QUESTION NO: 170 Which of the following interfaces supports only one device per port? A. USB 1.www.B QUESTION NO: 168 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. Any Time.

802. PS/2 C. Serial Answer: D. MAC filtering C. NIC E. Channel 11 D. WEP C.CompTIA 220-701: Practice Exam On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). A. NAT B. SSID D.www. Modem F. Any Time." . MAC Answer: B QUESTION NO: 174 Which of the following is assigned to broadcast on a wireless network? A. SSID .com Ac Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? tua QUESTION NO: 173 lTe Answer: B sts A. WPA key "Pass Any Exam. Parallel D.actualtests.E QUESTION NO: 172 A. IEEE 1394 B.co m Which of the following is used to control access to a network based on the address hard coded into the NIC? 52 .11n B.

C QUESTION NO: 176 Answer: A QUESTION NO: 177 Which of the following BEST describes the function of a firewall? A. Dynamically assigns IP addresses for easy client configuration. Reboot the computer. but no display shows on the screen. Secures network Internet traffic through shared key encryption.actualtests. MAC filtering D. Go into Device Manager and enable the projector. D. C. B. Accessibility Options Answer: B. Resolves queries for resolution of host names to IP addresses. Security Center E. Which of the following could the technician do to send the display to the projector? sts . User Accounts C. A." . Any Time. The projector is turned on. Administrative Tools D.co m 53 . B. WEP key Answer: B QUESTION NO: 175 Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO).CompTIA 220-701: Practice Exam B. C. tua lTe A customer connects a projector to their laptop. Provides security for a network through the use of ACLs. Press F1 to shift display to the projector. Use appropriate function toggle key to switch display mode. D. the system will auto-select the projector on restart. System B. Answer: C "Pass Any Exam.com Ac A.www. SSID C.

Backup Tape C.F QUESTION NO: 180 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). IDE Hard Drive E. Open Network Connections from the control panel. select Properties. which of the following should be the NEXT action according to the troubleshooting theory? A. D. Open a command window and runipconfig from the command line. D." . select the Hardware tab. Run the System Configuration Utility from the run line and click on the Services tab. select Status. Right click on My Computer.D. Answer: C QUESTION NO: 179 Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE).www.co m 54 .com Ac tua lTe sts . and then select the Support tab. Any Time.actualtests. Solid State Drive F. B.CompTIA 220-701: Practice Exam QUESTION NO: 178 After the problem is resolved. Return the system to the user. C. 1. and then click on Device Manager. E. Verify that all other parts of the system are working properly. Recreate the problem and reapply the solution to ensure it worked properly. right click the Local Area Connection. B. C. Digital Video Disc B. Open a command window and run net /?from the command line. A. Compact Disc D. A. "Pass Any Exam.44MB Floppy Disk Answer: B. Inform the user of every step that was taken so the user can self-repair if the problem occurs again.

Which of the following is the MOST likely cause of the problem? .co m .E QUESTION NO: 181 Which of the following are valid installation methods for Windows XP? (Select THREE).com D. Any Time. user to move so the technician can check the computer for problems. B.www. XCOPY all files from another computer C. C.E QUESTION NO: 182 Answer: A QUESTION NO: 183 When attempting to understand a problem the technician should ask the: A. Windows CD installation E. The user accidentally deleted the files. user to state the issue and stop the user when the technician has an idea of how to fix the problem. Answer: D QUESTION NO: 184 "Pass Any Exam. A. The local user profile is corrupt. B. Network installation F. Purchase a fully configured hard drive Answer: A. user to explain the problem and listen without interrupting the user. Factory recovery partition B. sts A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty.actualtests. The user selected an alternate hardware profile.D.CompTIA 220-701: Practice Exam Answer: D. D. The user saved the files to a different location. D.com 55 Ac tua lTe A. users coworker to confirm what the user said and verify there is a problem." . C. Installation from Microsoft.

Increased transfer rate Answer: C QUESTION NO: 187 Which of the following utilities is used to remove programs from startup in Windows XP? A.www. Fiber D. Increased RFI B.actualtests.com Ac tua lTe sts . 1076 feet (328 meters) Answer: B QUESTION NO: 185 Which of the following cable types would be used in a 10BaseT network? A. ASR C. MSCONFIG B.CompTIA 220-701: Practice Exam Which of the following is the maximum cable length of a CAT5e? A. 492 feet (150 meters) D. Any Time.co m 56 . Decreased ESD C. Task Manager D." . Decreased EMI D. 328 feet (100 meters) C. UTP B. ThinNet C. Computer Management Answer: A "Pass Any Exam. 100 feet (30 meters) B. Coaxial Answer: A QUESTION NO: 186 Which of the following is a benefit of using STP cable? A.

Standard TCP/IP port B.co m Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? . net use F: \\ComputerName\ShareName /persistent:NO C. Ntbtlog. IDE D. Serial C. Serial port D. SCSI B. net use F: \\ComputerName\ShareName /persistent:YES .www. Parallel port Answer: A QUESTION NO: 191 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. Sysprep. net use \\ComputerName\ShareName /persistent:YES :F D. Any Time." . net use \\ComputerName\ShareName /persistent:NO :F B.com 57 Ac tua QUESTION NO: 190 lTe Answer: D sts A.inf "Pass Any Exam. Parallel Answer: A QUESTION NO: 189 Which of the following ports is commonly used when adding a network printer in Windows XP? A.CompTIA 220-701: Practice Exam QUESTION NO: 188 Which of the following devices must be terminated at the last device or none of the devices will work? A. USB port C.txt B.actualtests.

PCIe C.ini Answer: D QUESTION NO: 192 A technician needs to increase the paging file size on a Windows XP system. The default printer is out of paper or offline. Any Time. The speaker wires were disconnected while cleaning. A new security update is available for download. D. System Properties>Advanced>Performance Settings>Advanced B.CompTIA 220-701: Practice Exam C. Which of the following is MOST likely the cause? A. PCMCIA D. AGP Answer: B QUESTION NO: 194 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. System Properties>General C. System Properties>Advanced>Startup and Recovery Settings Answer: A QUESTION NO: 193 Which of the following slots will support the fastest video card? A." . The UPS is disconnected from the wall.www. C. Where would they find this setting? A.com Ac tua lTe sts .actualtests.dos D. Boot. B.co m 58 . Bootsect. Answer: D "Pass Any Exam. System Properties>Advanced>Environment Variables D. ISA B.

com 59 Ac A.www. The paper jam was caused by moisture in the paper tray. Start > Programs > Accessories > System Tools > Help and Support D. "Pass Any Exam. Which of the following is MOST appropriate? A. B. Any Time. Right-click Taskbar > Help and Support tua Where can a technician find information relating to common problems or concerns on a Windows XP computer? lTe sts . ISP D." . Default gateway C.CompTIA 220-701: Practice Exam QUESTION NO: 195 Which of the following is the BitLocker utility used for? A. Encrypting hard drives Answer: D QUESTION NO: 196 Which of the following identifies a wireless network when looking at available access points? A. The process of removal is so complex that only those certified for repair should attempt to resolve. SSID Answer: D QUESTION NO: 197 Answer: B QUESTION NO: 198 After a technician repairs a printer problem. the customer asks for an explanation the cause of the problem. Right-click My Computer > Help and Support B.co m . Hostname B. Start > Help and Support C.actualtests. Storing passwords B. Blocking harmful network traffic C. Securing wireless access points D.

The situation was caused by irresponsible users that spilled coffee in the bottom tray. CAT5e C.CompTIA 220-701: Practice Exam C. Any Time. Generators extend the requirement to periodically change passwords. An infallible method which binds a signature to a message D. B. Generators create new passwords every time a user signs in to prevent social engineering. D. Answer: A QUESTION NO: 199 Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? A.actualtests. Due to condensation within the lower tray assembly.com Ac tua A. CAT6 B. RG-8ThickNet Answer: D Which of the following BEST describes digital signatures? Answer: A QUESTION NO: 201 Which of the following is a benefit of using a password generator? A. Generators eliminate ausers tendency to create passwords that can be a security liability. Generators eliminate the requirement to establish log-in attempt limitations.co m 60 .in which adds the signature block to all email messages C. Cryptographic mechanism that identifies the sender as well as the message integrity B. Requires the receiver to have access to thesenders private encryption key lTe sts QUESTION NO: 200 . D. C. the functionality of the rollers was impaired and therefore ceased to transfer properly." .www. Email applicationadD. Answer: D "Pass Any Exam. RG-58ThinNet D.

Capacitors Answer: C.co m Which of the following describes the S-video mini-DIN connector on laptops? . Heatsink D. Allows digital video to a variety of devices D. A. Motherboard B.com 61 Ac tua lTe sts A.www. 128GB Answer: B QUESTION NO: 203 Answer: B QUESTION NO: 204 Which of the following components should be in contact with thermal compound? (Select TWO). Allows digital video and audio to a variety of devices . 4GB C. Allows analog video output to a variety of devices C. Standoffs "Pass Any Exam." . Allows a LCD projectors output to display on a laptops screen B. Any Time.D QUESTION NO: 205 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Fan C. Riser cards B.CompTIA 220-701: Practice Exam QUESTION NO: 202 Which of the following describes the random access memory limitations with Vista 32-bit operating system? A. CPU E. 8GB D.actualtests. 2GB B.

actualtests. DSL D.0." . Temporary Internet Files B. Any Time.168.0. 169. Daughterboard Answer: B QUESTION NO: 206 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A.0.co m 62 . Dial-up B. Cable C.16.25 C. 192.1. Browser Plug-Ins C.com Ac tua lTe sts .15 D.15 B.www.0.254.15 Answer: A "Pass Any Exam. Satellite Answer: C QUESTION NO: 207 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? A. 172. Screws D.CompTIA 220-701: Practice Exam C. Windows Temporary Files Answer: A QUESTION NO: 208 Which of the following addresses would be assigned by APIPA? A. 10. Downloaded Program Files D.

Malicious software attached to another piece of software D. Malicious software that is self-replicating and self-propagating C.com 63 Ac tua lTe sts . Malicious software that is self-replicating and self-propagating B. Malicious software that monitors Internet surfing habits B. Malicious software that changes theusers home page C. Capture card "Pass Any Exam. Ability to bypass the IRQ channels to work directly with the CPU B.CompTIA 220-701: Practice Exam QUESTION NO: 209 Which of the following BEST describes a Trojan horse? A. Any Time. Malicious software that monitors Internet surfing habits Answer: A QUESTION NO: 211 Which of the following BEST describes the function of ECC in a RAM module? A.co m . Ability to detect and correct single bit errors in memory D. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 212 Which of the following devices would enable a user to use multiple computers with a single monitor? A. KVM B. Graphics adaptor D. Malicious software attached to an incoming email Answer: C QUESTION NO: 210 Which of the following BEST describes a worm? A. Ability to detect hardware incompatibilities and resolve them C. Malicious software attached to another piece of software D. USB hub C.actualtests." .www.

Safe Mode with Command Prompt C." . Run a power supply test.co m 64 .com Ac tua lTe A. Run a backup routine.11n wireless card C. Answer: B "Pass Any Exam. D.11g wireless card B. 802. Debugging Mode B. Apply the latest service pack. 802. 802. B. Last Known Good Configuration D. C.www. Which of the following standards should the technician upgrade to? . Active Directory Restore Mode Answer: C QUESTION NO: 214 Answer: B QUESTION NO: 215 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Which of the following would be the BEST startup selection? A.actualtests.11a wireless card D.11b wireless card sts A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. 802. Before the technician performs any diagnostics which of the following actions should the technician take? A. Boot into Safe Mode.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 213 An external hard drive installation has caused a system to crash. Any Time.

C.com Ac tua lTe A. sts ." . Create a checklist of the most likely issues. Tell the customer that abluescreen is another name for stop error. Failed fan C.www. D. D. Failing hard drive Answer: D QUESTION NO: 219 Which of the following will BEST prevent theft of monitors and laptops? "Pass Any Exam. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. System clock feature D. Answer: A QUESTION NO: 217 Answer: A QUESTION NO: 218 A technician hears a sound that resembles a ticking clock coming from a system. Restore the backup to a new hard drive. The customer asks the technician. Which of the following is MOST likely causing the sound? A. Check the security log for error codes. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Which of the following should the technician do NEXT? A.CompTIA 220-701: Practice Exam QUESTION NO: 216 A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. B. Explain that it is a message that assists in identifying problems based on the error code. C. What is a bluescreen message? How should the technician respond? 65 .actualtests. Update all software to determine if this corrects the problem. B.co m A customer receives a bluescreen message. Under powered fan B. Any Time.

RSA keys D. Docking station B.com 66 Ac tua lTe sts .co m . Logical Token B.CompTIA 220-701: Practice Exam A. Solid state hard drive D.www." . In the office they want to use a 24 LCD monitor. DNS E. SCSI drive with properly terminated ends Answer: C QUESTION NO: 222 Which of the following is part of the TCP/IP network configuration? (Select TWO). and a regular mouse without having to connect all of the devices each time. Crossover cable Answer: A QUESTION NO: 221 A customer states they want a new hard drive that is resistant to shock. Daisy chain C.actualtests. AppleTalk B. Cable locks Answer: D QUESTION NO: 220 A customer has a 12 laptop computer. Network Hub D. NetBEUI "Pass Any Exam. Which of the following will allow this functionality? A. A. IPX/SPX D. Any Time. Which of the following can be installed to accommodate the customers request? A. SATA hard drive with a rubber gasket C. Pad locks C. DHCP C. full size keyboard. PATA hard drive B.

D.www. Answer: C QUESTION NO: 224 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card.CompTIA 220-701: Practice Exam Answer: B. B. Any Time. B. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.D QUESTION NO: 223 Which of the following BEST describes what a VPN is? A. Monitor C. A. Laser Printer B. Press F6 when prompted to load the additional drivers. C. which of the following must be performed for the installation to be successful? A.C. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Laptop AC Adapter D. C. Computer Answer: B.co m . D. A private network between two computers using wireless cards without using a wireless access point between them. Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Use the Windows XP Professional for SATA card support feature when installing Windows.com 67 Ac QUESTION NO: 225 tua Answer: D lTe sts . Disable the system BIOS so the SATA card can take boot precedence. A secured line of communication between two points through a public network. Vacuum Cleaner F." . Create a utilities partition on the hard disk prior to OS install.actualtests.F QUESTION NO: 226 "Pass Any Exam. Portable Heater E.

Phishing B. It says that they need to login and change their old username. Edit the config. Spyware D. Enter System Configuration Utility and select Startup Menu. Press F8 after POST but before Windows begins to load. Midway through Windows loading. ISA B.com Ac A. 802. Trojan tua A client receives an email stating that their online auction has been compromised. B.www.sys file that is located on the root directory.0 C.co m 68 .actualtests. Botnet attack C. Which of the following is this an example of? lTe sts .11b B." . Any Time. password along with all of their account information. 802. PCIe C. power cycle the system. Answer: B QUESTION NO: 228 Answer: A QUESTION NO: 229 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. AGP D. D. Bluetooth 2.11a "Pass Any Exam. Infrared D. C. PCI-X Answer: B QUESTION NO: 227 Which of the following is the proper way to enter the Windows Advanced options menu? A.CompTIA 220-701: Practice Exam Which of the following slot types has the GREATEST peak bandwidth? A.

From the system configuration utility B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 230 Which of the following I/O devices can be daisy chained together. BNC C. ST Answer: A QUESTION NO: 232 In a Windows machine.co m .www. Any Time. RJ-45 D. "Pass Any Exam. SCSI C." .com 69 Ac tua lTe sts . From Administrator tools in the control panel Answer: C QUESTION NO: 233 In Windows XP. Parallel Answer: B QUESTION NO: 231 Which of the following connectors would plug into a 56K dial-up modem? A. which of the following can the technician use to stop a program from loading at startup? (Select TWO). but has to be terminated at the last device? A. From the MMC snap-in C.actualtests. which of the following locations can a programs executable file be typed in and launched from? A. USB B. Serial D. From the start command window D. RJ-11 B.

I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. Event Viewer B.com 70 Ac tua lTe sts . Have you removed and replaced the printer drivers already? C. type print lpt1 in the box.www. type CMD in the run line. hold the can upright and spray. C. Answer: D QUESTION NO: 236 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. MSCONFIG E. D. D. Inform the user that the problem will be escalated to a supervisor for resolution. Unplug the power cable.CompTIA 220-701: Practice Exam A. Close existing ticket and open a new trouble ticket for the user. remove all the components inside the case and spray each one separately. Unplug the power cable. Which of the following is the BEST response from the technician? A. Inform the user that a technician will be out to resolve their problem shortly. Leave the unit powered up so that any issues with cleaning can be immediately realized. Any Time. Answer: A QUESTION NO: 235 A user reports that they have not heard from the help desk since calling in a problem two days ago. C. remove the cover." . Inform the user that there is no record of the prior call. B. Performance Monitor D. when the black window opens.actualtests. Select Start. Registry C. Net stop Answer: B. "Pass Any Exam. Can I redirect your computer to a network printer until a technician can repair the problem? B.co m . Which of the following is the BEST response? A. B.D QUESTION NO: 234 A corporate office user reports that they are unable to print to a locally connected printer.

E QUESTION NO: 239 A user reports that their laptop has frozen up and will not shut down or log off. Which of the following are the MOST likely issues? (Select TWO).www. D. E. the BIOS only reports the original memory amount. "Pass Any Exam. GrounD.D Answer: A. Memory brand is different than the computer.co m . Anti-static wrist strap D. D. Remove the CMOS battery. Any Time. Operating system does not recognize the additional memory. Which of the following should the technician do NEXT? A. Wait until the main battery is exhausted and then remove. Memory mismatch." . B.com 71 Ac A. Anti-magnetic screwdrivers F. remove the cover. UPS Answer: C. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. C. Thermal transfer compound B. sts QUESTION NO: 238 . B. tua lTe Memory was added to a Windows laptop and upon booting up. A. Anti-static mat E. Memory size needs to be adjusted in Device Manager. Memory is defective. Remove the internal main battery. C.fault isolation outlet C. remove all components. Disconnect all external devices. Answer: C QUESTION NO: 237 Which of the following tools can protect a workstation against ESD? (Select TWO). hold the can upside down and spray.actualtests.CompTIA 220-701: Practice Exam D. Unplug the power cable.

RAM Answer: C QUESTION NO: 243 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Any Time. When troubleshooting power issues D.actualtests. D. Front side bus B.com Ac tua lTe sts A. Continue using the power supply until it fails. When installing more powerful components . C. Cache D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 240 The fan on a power supply is not working." . When traveling to other countries C.www. Answer: A QUESTION NO: 241 Answer: B QUESTION NO: 242 Which of the following stores information for faster access on a CPU? A. B.co In which of the following situations would a voltage switch on a power supply need to be changed? m 72 . Verify the voltage powering the fan. USB "Pass Any Exam. Replace then entire power supply. Removable storage C. When putting a PC into long-term storage B. A. Replace the fan. Which of the following is the BEST course of action? A.

C.co m 73 . D. Heat from theprinthead melts the ink onto the paper. SCSI E. Linear power supply C. Small wires impact and squeeze ink from a ribbon. Heat from theprinthead transfers an image onto the paper. Nickel cadmium cell D.www. B.actualtests. Answer: B QUESTION NO: 246 Which of the following is the MOST likely power source for a desktop computer? A.CompTIA 220-701: Practice Exam B. Heat from theprinthead boils a water-based ink. Serial D. C. IEEE 1394 Answer: B." . B. Heat from theprinthead boils a water-based ink. Any Time. Switching-mode power supply B.D QUESTION NO: 244 Which of the following BEST describes how a thermal transfer printer works? A. SATA C. Small wires strike and transfer ink from a ribbon.com Ac tua lTe sts QUESTION NO: 245 . Toner sticks to photoconductive areas on a drum. Toner sticks to photoconductive areas on a drum. Answer: C Which of the following BEST describes how an impact printer works? A. Lithium ion cell Answer: A "Pass Any Exam. D.

CompTIA 220-701: Practice Exam QUESTION NO: 247 Which of the following is the maximum speed at which a standard CD.actualtests.co m . ACPI C. Any Time.www. Although the technician has immediately responded to the dispatch. Empathize with the customer then focus on completing the task in an expedited manner. ODBC B. IMAPI Answer: B QUESTION NO: 249 Answer: D QUESTION NO: 250 A technician arrives to resolve a customer issue. IRQ D." . SODIMM D. 52x Answer: D QUESTION NO: 248 Which of the following hardware features controls power management? A.ROM can be read? A. Upon closure. document the situation and inform the manager that the customer was not happy with the "Pass Any Exam. 48x D. PCMCIA tua A user wants to add an additional network connection to their laptop. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. 24x B. AGP C. SATA B. 32x C. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? lTe sts . the technician finds the customer extremely angry that it has taken over four hours for a response.com 74 Ac A.

D. Any Time. The wireless network is not properly configured. C. Ask another technician to verify that the findings are correct. D. B.11a to 802. C. The technician then explained to the customer the importance of keeping a clean area around their computer. B.www. B. Which "Pass Any Exam. Answer: A QUESTION NO: 251 A technician has replaced a failed keyboard that was full of debris. document the situation and inform management that thecustomers behavior was undesirable. Document the issue including findings. Recent provider upgrades have changed the wireless specification from 802. Focus on completing the task in an expedited manner. Report the incident to thecustomers manager. Since returning the customer is only able to print to the black and white printer. They were able to connect without a problem the day before. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time.actualtests. Everyone else is able to print to the color printer without a problem. Answer: B QUESTION NO: 253 A customer states that they are no longer able to print to their color network printer. D. Follow up with the customer at a later date. C. The wireless network card has been disabled by the hardware switch. Which of the following is the MOST likely cause for the problem? tua lTe sts . Which of the following should be the technicians NEXT troubleshooting step? A. but now they are unable to see the network at all.com 75 Ac An end user states that they are unable to connect to their home wireless network from their laptop. Answer: B QUESTION NO: 252 A. actions taken and the outcome. Make sure the customer is aware that the current service level agreement allows for an eight hour response.CompTIA 220-701: Practice Exam response time. Upon closure. MAC filtering is preventing the computer from connecting to the network. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks.co m . to ensure that the keyboard is still functioning. The customer was able to print and then left on vacation.11n." .

B.co m 76 .3 B.1. Which of the following is the correct explanation of the paste? A. 206. C. Firewall B.www. Ethernet hub D. It assists in keeping the CPU cool. D.168. It prevents voltage from shorting out the CPU.7 D.CompTIA 220-701: Practice Exam of the following is the MOST likely cause for the customers issue? A. D. It prevents theft by covering the values written on the CPU. Modem tua Which of the following devices should be added to a network to support full-duplex communications? lTe QUESTION NO: 255 sts Answer: D . Answer: B QUESTION NO: 256 Which of the following is a private IP address and will not be routable on the Internet? A.15. The printer address has changed and the customer needs to remap their printer. The print spooler service needs to be restarted on the client computer. B. Thecustomers permissions have changed and needs to be an administrator to print color. Any Time.com Ac A.23 "Pass Any Exam. Answer: C QUESTION NO: 254 When installing a new CPU for a customer. 176. 192. It keeps the new CPU from falling out of the socket.16 C.1.1." . the customer asks what the tube of paste that came with the CPU is used for.1. C. The DHCP service needs to be restarted on the client computer.1.9. 8.actualtests. Switch C.

Full D. Not enough free space on the hard drive C. requires memory to be installed four units at a time." . Copy C. Which of the following is the MOST likely cause of this? .www. Incremental B. has twice the cache of a dual core processor.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 257 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. B.com 77 Ac tua A. Answer: D QUESTION NO: 260 "Pass Any Exam. D. The backup should clear the archive bit for each file. is clocked four times faster than a normal unit. has four integrated processing units. The monitor needs to be replaced with a newer model lTe sts When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit. Graphics card jumpers need to be reconfigured D. Daily Answer: A QUESTION NO: 258 Answer: A QUESTION NO: 259 The term quad core implies that a CPU: A. Any Time.co m . C.actualtests. Which of the following backup type should be selected? A. Limited amount of memory for the display adapter B.

prevent unauthorized login attempts. Answer: C QUESTION NO: 261 While a customer is describing a problem to a technician. has two error correcting and checking units. C. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. Answer: C QUESTION NO: 262 SSL technology is used to: A. Any Time. the customer is not done describing all their symptoms. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. two separate processing units. twice the amount of cache. provide remote assistance to users. B. D. However.CompTIA 220-701: Practice Exam A dual core CPU has: A. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. B. secure communications with websites.actualtests. double the number of pins. Which of the following would be the MOST appropriate action of the technician to take? A.www. C. B. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. encrypt the contents of a hard disk. D.co m . Which of the following safety precautions must the technician be aware of before repairing the printer? "Pass Any Exam. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. Answer: C QUESTION NO: 263 A technician is observing a laser jet printer that is jamming. the technician knows what the solution is.com 78 Ac tua lTe sts ." . D. C.

Answer: B QUESTION NO: 264 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. C. B. Replace the mouse. The laser will be hot.www. D. Wait until the customer completes their statement andexplain how to resolve the new issue. lTe A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. C. Reinstall the mouse drivers. Calibrate the touch screen. Nonmetallic tools C." . C. Which of the following is the BEST way to respond the customer? A. Which of the following would BEST resolve this issue? sts QUESTION NO: 265 .actualtests. Any Time. The print fuser will be hot. Disregard the statement and continue to resolve the new issue. Replace the touch screen. "Pass Any Exam. D. D. State that the update has no relationship to the new issue and continue implementing a solution. Unplug the laptop Answer: A Answer: B QUESTION NO: 266 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand.CompTIA 220-701: Practice Exam A.co m . B. The print spooler can catch any loose clothing. A wrist strap B. Ask the user about where information on that update was released. The ink carriage might move. A UPS D.com 79 Ac tua A. B.

Step outside and answer the call.com 80 Ac tua lTe A. B. Stop the mandatory update. C. Install the update without notice. ping C. Answer: B QUESTION NO: 270 "Pass Any Exam. Email the users about the update.actualtests. Which of the following would be the BEST way to communicate the mandatory update to the users? . sts A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Answer the call and then resume work. msconfig Answer: B QUESTION NO: 268 Answer: C QUESTION NO: 269 A technician is on a service call and notices that a friend is calling." . Post notices around the building. Ask the customer for permission before answering the call. B. D.www. ipconfig B. C. D. telnet D. Any Time.co m . Which of the following is the BEST course of action? A. Ignore the call and call back afterwards.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 267 Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? A.

www. Clear any removable disks from all drives and start-up PC. Install a Bluetooth USB adapter. Save registry file D.actualtests. Install a wireless PCMCIA card." . B. Display Settings>Resolution Answer: C Using regedit. Display Settings>Advanced Settings D. Remove any incompatible hardware. Answer: C QUESTION NO: 271 Where can a technician configure multiple monitor displays in Windows Vista? A. Which of the following would be the BEST method? A. Backup registry file C. C. Update the firmware in LAN adapter. B.11g network connectivity to a laptop. Import registry file Answer: A QUESTION NO: 273 A technician needs to add 802. a PC displays MISSING NTLDR.CompTIA 220-701: Practice Exam When attempting to boot-up. Install Windows Updates. Activate infrared ports in the BIOS. Control Panel>Services C. how can the registry backup before changes are made? A. Any Time. D. Disable plug and play in the BIOS. "Pass Any Exam.com Ac tua lTe QUESTION NO: 272 sts . D.co m 81 . Export registry file B. Which of the following is the FIRST procedure that a technician should carryout to correct this error? A. Control Panel>Configuring Desktop B. C.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 To record audio using a microphone attached to a computer running Windows XP.co m 82 .com Ac QUESTION NO: 276 tua lTe sts . 9-pinD. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. which of the following locations would provide access to adjust the input levels? A. DDR RAM D. SDRAM Answer: D QUESTION NO: 277 "Pass Any Exam. Start>Settings>Control Panel>Speech D. Start>Settings>Control Panel>System>Hardware C. RJ-45 C. RIMM C.www. SODIMM B. Any Time.shell B." . One of the memory modules has 168 pins. 6-pin Mini-DIN Answer: A A technician needs to identify the type of memory in use by a computer. Which of the following is the memory type? A. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds Answer: A QUESTION NO: 275 Which of the following is the MOST common form of a serial port? A. shell E. 15-pin D.actualtests.

Any Time. The report is not formatted to use USB. Kernel loading phase Answer: C A. Power supply warming or cooling B. Which of the following is the MOST likely cause of the problem? lTe QUESTION NO: 279 sts . Logon phase B. Print Spooler B. B.bat C. Which of the following services is MOST likely causing the issue? A.CompTIA 220-701: Practice Exam An end user reports that anytime they try to print locally. Autoexec. The user does not have the correct network drivers.actualtests.co m 83 . Error correcting memory making data adjustments "Pass Any Exam." . nothing happens. Task Scheduler C.www. The user does not have the correct printer driver.com Ac tua An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. Network Answer: A QUESTION NO: 278 Which of the following is the NEXT phase after POST? A. D. C. Answer: A QUESTION NO: 280 An end user reports that they hear a clicking noise that becomes more frequent when they save files. Which of the following is the MOST likely cause of the noise? A. Workstation D. Boot loader phase D. The printers USB port is not compatible.

B. There is no display on the monitor and the PC shuts off following the beep. B. Hard drive is failing D. Answer: B QUESTION NO: 283 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. Sometimes either or both devices fail to function. D. System fan is rubbing against the fans housing Answer: C QUESTION NO: 281 A technician is trying to determine the DNS server address being used by a Windows XP workstation. D. Any Time.CompTIA 220-701: Practice Exam C. Run theipconfig /all command. C. Install the support tools from the Windows XP CD.com Ac tua A. The CPU has dislodged from its socket. but either device will function if the other is disconnected. The hard disk drive has failed. Which of the following is the MOST likely problem? sts QUESTION NO: 282 . C. Which of the following should the technician do? A. Create two hardware profiles. The technician runs winipcfg from the command line but receive an error that this is not a recognized command.actualtests. Run theipconfig /registerdns command. Upgrade the power supply. D. Upgrade the device drivers for both components. Modify the path variable to include the location of winipcfg." . The operating system is corrupt. enable one of the new devices in each profile. Which of the following should the technician do? A. "Pass Any Exam. The monitor has failed. B.co Answer: A m 84 . C.ROM drive. lTe A user reports their PC beeps when it is turned on.exe. Install additional ribbon cables.www.

com Ac QUESTION NO: 286 tua lTe sts . Repartition the hard drive. DNS D. Safe Mode Answer: B QUESTION NO: 285 A technician has been asked to assist with the disposal and recycling of the old computers. C. Root Answer: A QUESTION NO: 287 "Pass Any Exam. Answer: B Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Use thefdisk command. D.co m 85 .www. ISDN B. Which of the following is a BEST practice to ensure that the companys data is protected? A. Use the format command. Windows C." . Any Time. Documents and Settings D. Program Files B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 284 Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? A.actualtests. Use a low level format. B. MAC filtering C.

D. Which of the following is the MOST likely cause of the error? A.co m 86 .actualtests.com Ac tua Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? lTe sts . Installing more memory of the same type and speed C.CompTIA 220-701: Practice Exam Which of the following will give the BEST results when adding additional memory modules? A. The BIOS must be set to auto-detect the hard drive. Installing the newest memory available D. DDR2 RAM C. Dual independent bus architecture B. Installing the fastest memory available B. MMX technology Answer: C QUESTION NO: 290 Which of the following cable types is MOST commonly used to support dial-up networking? A.www. The user has placed a non-bootable floppy diskette into the diskette drive. The hard drive has failed.pair copper wire "Pass Any Exam. Fiber optic B. The hard drive jumpers are configured incorrectly. the technician verifies that the hard drive is being correctly recognized by the BIOS. Answer: B QUESTION NO: 289 A. Any Time. Hyperthreading D. C. TwisteD. Installing same memory type but at a slower rate of speed Answer: B QUESTION NO: 288 A user reports that their computer will not boot and is displaying a non-system disk error message. While troubleshooting." . B. IEEE 1394 C.

SC D. Coaxial Answer: A QUESTION NO: 293 Which of the following connectors is MOST commonly used to support dial-up networking? A. TwisteD.co QUESTION NO: 292 m 87 . Any Time. UTP Answer: D Which of the following cable types has an RJ-45 connector? A." . Coaxial Answer: C QUESTION NO: 291 Which of the following cable types is MOST commonly used for a LAN within a building? A. Fiber optic B.CompTIA 220-701: Practice Exam D. IEEE 1394 D. IEEE 1394 C. RJ-45 B.com Ac tua lTe sts . RJ-11 Answer: D QUESTION NO: 294 Which of the following memory types is able to correct memory errors? "Pass Any Exam. LC C. Coaxial D. Fiber optic C.www.pair copper wire B.actualtests.

11n D.11a C. 64-bit Answer: C "Pass Any Exam. ISA slot D. Non-parity Answer: C QUESTION NO: 295 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. 802. Hyperthreading Answer: A Which of the following protocols is used to create a personal area network (PAN)? A.com Ac tua lTe sts QUESTION NO: 296 .www. Non-ECC C. Hyperthreading D.co m 88 .CompTIA 220-701: Practice Exam A. Bluetooth Answer: D QUESTION NO: 297 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. Dual Inline Package (DIP) B. ECC D. TCP/IP B.actualtests. Docking station B. 802. Express bus C. Any Time. Dual channel B." . L2 cache C.

Windows Multilingual Interface Pack D.CompTIA 220-701: Practice Exam QUESTION NO: 298 Which of the following locations BEST describes the correct placement of thermal compound? A. Upgrade formats the drive B. Clean install formats the drive Answer: B QUESTION NO: 301 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. Windows Multi-user Interface Pack "Pass Any Exam. A user would need to manually type the SSID to connect. Answer: A QUESTION NO: 300 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.actualtests.com 89 Ac tua lTe sts . The access point would now transmit on only one channel. Applications need to be reinstalled with an upgrade D. Any Time. Data encryption would be less secure over wireless connections. On top of a component D. Upgrade retains user settings C. Windows Language Wizard B.www.co m . Between a component and a heat sink Answer: D QUESTION NO: 299 Which of the following should the technician expect when disabling SSID broadcast? A. On the outside of a heat sink B. D." . B. In the socket of a component C. Data encryption would be more secure over wireless connections. C. Windows Multiple Language Keyboard Pack C.

" . Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B.255. Determine if any other users are affected by the problem.actualtests. sts . Any Time.0.www. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C.0 Answer: C QUESTION NO: 303 Which of the following should the technician use to display . C. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A "Pass Any Exam. 255.0. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. B.0. Determine how long the user has had the problem.255. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? m 90 .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 302 Which of the following below is a valid default subnet mask for a Class A network? A. Determine how long before the user is due for an upgraded system.255. D.0 D.1 C.com Ac QUESTION NO: 304 tua Answer: A lTe A.255.co A user reports that their USB device has stopped working. 255.mp3 at the end of mpeg layer 3 file names in Windows XP? A. 255. Determine if changes have been made that could have caused the problem.0 B.0. 255.

lTe sts . BIOS B. Answer: C QUESTION NO: 306 In which of the following does the level 1 (L1) cache reside? A. Which of the following types of backup should the technician select? A. To support active desktop E. floating bars. seeing windows." . three-dimensional viewer.CompTIA 220-701: Practice Exam QUESTION NO: 305 In Windows Vista Ultimate. Limited bandwidth Answer: B.co m . Any Time. B. aero glass. Higher response time B. D. RAM C. CPU Answer: D QUESTION NO: 307 A. Limited display size C.www.C QUESTION NO: 308 A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. RAID D. a user has the ability to customize translucent windows called: A. C. The user has asked that a full backup be run every day.com 91 Ac tua Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO).actualtests. Support different resolutions D. Incremental "Pass Any Exam.

Answer: C QUESTION NO: 310 Answer: D QUESTION NO: 311 A technician has just replaced a users defective CD. C. tua lTe A technician has been troubleshooting a users problem with their CD. Document their findings and the actions taken." . Which of the following should the technician do NEXT? sts . "Pass Any Exam. Call their manager and report the status of the issue. Daily C. The technician has validated the problem and suspects that the application needs to be reinstalled. Which of the following is the NEXT step that the technician should take? A. B.com 92 Ac A. Question the user and make sure that they have not made any changes to their system recently.co m .ROM drive and has tested and found that the drive is defective. Document all issues. Call their manager and report the status of the issue. Normal Answer: D QUESTION NO: 309 A user in a SOHO is having problems with a software application. Develop a plan to get the drive replaced. D. Establish a plan of action to resolve the problem. Which of the following should the technician do NEXT? A. C. D. B. Perform a backup before making any changes.CompTIA 220-701: Practice Exam B. C. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. D. Establish a theory of probable cause. Run a backup of the system.ROM drive and tested that everything is working properly. B. findings and solutions.actualtests. Run a full system backup. Differential D. Any Time.www.

The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Any Time. 2MB sts Which of the following is the default page file size for Windows XP? . Hal. msconfig D.sys D.exe B.dll Answer: D QUESTION NO: 315 "Pass Any Exam.com 93 Ac tua lTe A. Which of the following utilities should the technician run? A.co m Answer: D .www. 4095MB C." . Smss. dxdiag QUESTION NO: 313 Answer: C QUESTION NO: 314 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A.5 times the physical memory D. ipconfig C. 1. Ntldr C.actualtests. Ntbootdd. regedit B. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 312 A home user reports they have purchased a new video game for their PC but have trouble running it. The size equal to the physical memory B.

Restate the issues to the customer for validation. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. Use email so that everything is in writing. B." . D. Which of the following is the BEST course of action to take care of the appointments during that day? lTe sts . Which of the following is the BEST approach to tell the customer what is going on? A. Go to the first scheduled appointment late. It has been in service for four years and is located in a copier room. Answer: C QUESTION NO: 318 A technician is working on a computer with periodic shutdown problems.com 94 Ac tua A technician is late getting to a service call first thing in the morning. B. Any Time. C. C. Answer: C QUESTION NO: 317 A. Use the proper acronyms. D. Skip the first appointment. and make the repairs as quick as possible to try to catch up on the schedule.www. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls.actualtests. explain the reasoning to the client. Which of the following is MOST likely causing the shutdown issues? "Pass Any Exam. Get a language to language conversion dictionary to help understand what is being said. B. D. Answer: A QUESTION NO: 316 A technician goes to a client site where there are some language barrier issues. Ask to get an interpreter to assist in the language barrier. Inform the client the service must be rescheduled with a different technician. Which of the following is the BEST method to overcome the issues at hand? A. Use non-technical terms.CompTIA 220-701: Practice Exam A technician is informing a customer about the finding of any specific computer problem. Use technical jargon.co m . Call the customers scheduled that day and reschedule all the appointments to different days. C.

IEEE 1284 D.www. B.com Ac tua lTe sts QUESTION NO: 320 . 15 C. RS-232 C." . Electromagnetic interference due to the copy machine in the room. RS-422 B.9 port? A. Greater duration of power availability. 25 D. 9 B. 40 Answer: B "Pass Any Exam. B. Power supply on the computer is going bad.CompTIA 220-701: Practice Exam A. Higher electricity measured in volts. D. Power supply to the room is not great enough for both the copy machine and the computer. IEEE 1394 Answer: B Which of the following will be true of the battery with 9 cells instead of 6 cells? A. Improper ventilation from dust buildup inside the computer. D. More devices can be powered at one time. Answer: B QUESTION NO: 321 How many pins does a VGA Connector have? A. Answer: C QUESTION NO: 319 Which of the following input/output protocols is commonly associated with the DB.co m 95 . C. More horsepower will be provided.actualtests. Any Time. C.

Add an infrared connection to all computers.actualtests. 32-bit card C." . B. Enable Volume Shadow Copy.G Answer: C QUESTION NO: 324 A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. C. Add a Bluetooth connection to all computers. Which of the following provides the BEST solution? A. C.D. 128-bit card D. Any Time. A. E.com Ac tua lTe A. Use WPA encryption. 256-bit card Answer: B QUESTION NO: 325 Which of the following speeds are the USB 2. Which of the following is the BEST solution? m QUESTION NO: 323 96 .co A technician must come up with a solution to control multiple computers with a single monitor. F. B. Add a USB hub to each computer. Disable SSID broadcast. sts . G. Answer: A. 16-bit card B. Disable WEP. Use a MAC filtering. Add a KVM switch to thetechnicians computer. Use a TPM Chip. D.0 data rates? "Pass Any Exam.www.CompTIA 220-701: Practice Exam QUESTION NO: 322 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). Enable DHCP. D.

Answer: C Answer: B QUESTION NO: 328 A service call is taking longer than expected for a technician. C. Rush to finish the job. 1. D. Any Time. and reschedule. 2. 10Mbps.www. "Pass Any Exam. A worm self-replicates. C. Call the next service call. 480Mbps B.com 97 Ac A. and go to the next service call. B. A virus self-replicates. 2. D. this is going to make the technician late for the next service call appointment.0Mbps. Which of the following is the BEST resolution for the issue? A. 20Mbps.0Mbps. 16Mbps. apologize. Go to the second appointment because it is listed as priority and then reschedule the first. Try to hurry at the first appointment to make it to the second appointment in a timely manner. apologize. A virus does not require user interaction. C. Leave the current service call to make the next service call. Make the first appointment and then. and reschedule.actualtests." .5Mbps.co m . 12Mbps. A worm requires user interaction.CompTIA 220-701: Practice Exam A. call the second customer and explain you are running late. after completion. tua lTe A technician scheduled two customer service appointments at the same time without realizing. D. Stay on the current service call and arrive late on the next service call. 450Mbps C. 1. Which of the following would be the BEST way to handle the situation? sts QUESTION NO: 327 . 360Mbps D.5Mbps. B. B. Call the second customer. 400Mbps Answer: A QUESTION NO: 326 Which of the following is the main difference between a worm and a virus? A.

Explain that the issue can not be resolved because the technician does not understand the language. Which of the following should the technician do FIRST upon arrival at the customer site? A. Ask the customer if the technician can change the language. ST "Pass Any Exam.com Ac A. C. Change the language and complete the service call. D. Call another technician who has worked with this customer in the past and inquire about any prior issues. RJ-45 C. tua lTe A technician is at a service call and notices that the language on the workstation is different that the technicians native language. RJ-11 B. Tell the customer that the operating system is corrupted and must be reinstalled. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify.co m 98 .actualtests. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 329 A customer states that the computer is making a loud noise. B. B.www. C. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Which of the following options should the technician do NEXT? sts . Answer: C QUESTION NO: 330 Answer: B QUESTION NO: 331 Which of the following connectors are used on the end of a fiber cable? A. BNC D." . Any Time. D. The current language on the workstation is the customers native language.

Windows XP Professional B.actualtests. Windows XPMedia Center D." . Windows Vista Home Basic B. Windows Media Center C. Windows Sidebar D. Windows Defender B. WindowsVista Business D. Windows 2000 Professional sts Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? . Which of the following applications can be used? A. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Windows Vista Home Premium C. Any Time.com 99 Ac tua lTe A. WindowsVista Ultimate C.co m . Windows XP Professional Answer: B QUESTION NO: 335 "Pass Any Exam. Windows Narrator Answer: C QUESTION NO: 333 Answer: B QUESTION NO: 334 Which of the following operating systems comes with a default application to record TV using a remote? A.www.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 332 A workstation is running slow on certain applications during the day.

Pointing stick failure B. B.www. D. a person who go through a corporations waste to see if they can use any of the information. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. Memory failure D.CompTIA 220-701: Practice Exam A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. D. Answer: D QUESTION NO: 337 Windows Vista applications that run in the sidebar are know as: A.actualtests. hives. gadgets. a worm that attacks multiple computers and memorizes each computers keystrokes. Hard drive failure C.co m 100 .com Ac tua lTe sts . Any Time. Sidebar Interface "Pass Any Exam. Task Manager B. applets. Answer: C QUESTION NO: 338 The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? A." . targeted email that is directed at a group of users so that it appears to be from a legitimate source. LCD failure Answer: A QUESTION NO: 336 When talking about online security a phishing attack is referring to: A. B. icons. C. Which of the following is the MOST likely cause? A. C.

User Account Control D. Spooler service needs to be restarted. Too many pages are being sent to the printer at one time. Smart cards D. a computer must meet which of the following hardware requirements? A. Key fob C. Any Time. C. The printer drivers need to be rolled back to a previous version.com Ac A. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. LCD monitor D. D.co m 101 . Biometrics tua lTe Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? sts . Username B. 512MB RAM "Pass Any Exam. The printer was working fine Friday. B. Answer: C QUESTION NO: 340 Answer: C QUESTION NO: 341 In order to install and run Windows Vista with the Aero user interface. 800MHz processor B.CompTIA 220-701: Practice Exam C. Aero Display Manager Answer: C QUESTION NO: 339 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. Wrong type of paper is being used for this printer.www.actualtests. 128MB graphics card C. Which of the following is MOST likely the issue with the smearing print? A." .

co m . C.actualtests. Without changing Windows Vistas system-wide color depth settings. Select Disable Visual Themes. B. Right-click the applications shortcut and choose Properties. Replace the video card to confirm diagnosis." . D. Question the user to determine what has caused the video card to fail. After speaking with the user and examining the symptoms. Enter the Compatibility tab and select Disable Visual Themes.www. which of the following will BEST fix this issue? A.EXE D. Verify that all other computer components are operating normally. Which of the following steps should the technician take NEXT? A. Answer: A "Pass Any Exam. Any Time. The Compatibility tab within an application shortcuts Properties B. C. Enter the Compatibility tab and select Run in 256 colors. The Previous Versions tab within an application shortcuts Properties sts Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? . Right-click the applications shortcut and choose Properties. Select Run in 256 colors. Establish an alternative diagnosis. CONVERT. B. Answer: A QUESTION NO: 343 Answer: A QUESTION NO: 344 A user owns older software that requires 8-bit color depth in order to run properly. DOSKEY C.com 102 Ac tua lTe A. Right-click the applications shortcut and choose Explore.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 342 A user reports that no picture is appearing on the monitor. Right-click the applications shortcut and choose Compatibility. D. the technician believes that the computers video card has failed.

Active Directory Restore Mode C. Processor C. Hard drive Answer: D QUESTION NO: 346 Answer: D QUESTION NO: 347 A technician is unable to log into a users computer after installing new hardware. Telnet D.co A customer reports that every time Windows loads a message that one or more services failed to start is displayed.CompTIA 220-701: Practice Exam QUESTION NO: 345 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Device Manager B. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the "Pass Any Exam. Last Known Good Configuration D. Any Time. Debugging Mode B. RAM D. Dxdiag C. Which of the following should be used to troubleshoot this error? m .com 103 Ac tua lTe A.www. Event Viewer sts . Which of the following is MOST likely the issue? A.actualtests. Case fan B. Disable Automatic Restart Answer: C QUESTION NO: 348 A technician is working on a computer that has a virus downloaded on it." . Which of the following Advanced Startup options would BEST resolve this issue? A.

Emergency Repair Disk (ERD) D. Which of the following Advanced Mode Options should be used to start up the computer? A.com Ac tua A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Disable Automatic Restart Answer: A QUESTION NO: 349 After installing a program.co m 104 . Last Known Good Configuration C. Back up of the data C.www. Safe Mode B." . Which of the following would get the computer back to the operational state it was before the install? A. but the stop errors continue. Resistance and size "Pass Any Exam. The technician has uninstalled the program. Any Time. a computer is getting stop errors. USB copy of startup files Answer: A QUESTION NO: 351 Which of the following is important to know when selecting a power supply? A. Debugging Mode B. Wattage and size B. Debugging Mode D. Restore Point B. Last Known Good Configuration C.actualtests. Which of the following would need to be created prior to the installs? lTe sts . Safe Mode D. Systems Restore Answer: D QUESTION NO: 350 A.CompTIA 220-701: Practice Exam virus.

CompTIA 220-701: Practice Exam C. Scandisk Answer: C "Pass Any Exam. Chkdsk B.4GHz wireless access point that drops connections.actualtests.co m 105 ." .11a Answer: A QUESTION NO: 354 A technician notices that a group of users are continuously searching their computers for the same files. 802. Cordless phones D. Amperage and size Answer: A QUESTION NO: 352 A technician is called in to repair a 2. Which of the following would MOST likely cause the connection drops? A.www. Incandescent lighting Answer: C QUESTION NO: 353 Which of the following IEEE 802. 802. The access point is next to a speaker B. Defrag C.11n C.11g D.11 standards operates at a maximum speed of 11Mbps? A.com Ac tua lTe sts . 802. Indexing D. Which of the following would BEST assist their searches? A. Any Time. 802. Voltages and size D. Electrostatic Discharge (ESD) C.11b B.

D. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. Answer: C QUESTION NO: 356 A user reports that print jobs are not printing. D. Replace all of the print cartridges. Any Time. Answer: C QUESTION NO: 358 A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. D. A user reports that the print jobs from a color inkjet printer appear fuzzy. The largest cache that resides at the chip level. it will not delete. Which of the following is the MOST likely reason? A.co m .www. The technician does not have the necessary permissions. The fastest cache that resides outside the chip level. Power cycle the printer. C.CompTIA 220-701: Practice Exam QUESTION NO: 355 Which of the following BEST describes L1 cache? A.com 106 Ac tua QUESTION NO: 357 lTe Answer: B sts . B. Send a test page to the printer. Run an alignment page. B.actualtests." . The largest cache that resides outside the chip level. Which of the following options would BEST help troubleshoot the problem? A. B. Which of the following is the MOST likely cause of the missing detail? "Pass Any Exam. C. The fastest cache that resides at the chip level. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. The job must be deleted using theprinters front panel. The user submitted the job as a priority. C. Once a job is submitted to the queue it cannot be removed. When the technician tries to delete the job.

The printer does not support the font on the document. 802.key authentication B. D.www. 802.actualtests. This printer is not capable of printing such fine details select another type of printer." . WEP withshareD. WPA withshareD.11n B.com Ac tua lTe sts QUESTION NO: 360 . Answer: C QUESTION NO: 359 Which of this following network types is the FASTEST? A.CompTIA 220-701: Practice Exam A. WEP2 withshareD. Any Time. 802. Wi-Fi C. 802. Gigabit Ethernet B.co m 107 . Some of the inkjets are clogged in the cartridge. Infrared D.key authentication D.key authentication Answer: B "Pass Any Exam. B. C. The printer is set in draft mode in the printer properties.key authentication C.11g Answer: A QUESTION NO: 361 Which of this following wireless security options is MOST secure? A.11a D. WPA2 withshareD.11b C. Bluetooth Answer: A Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.

The system does not have enough free hard drive space. Answer: A QUESTION NO: 363 Answer: C QUESTION NO: 364 A user reports that after a stop error appeared the PC started to reboot in a continuous loop.actualtests.co m Which of the following utilities can change the startup programs? . Save all print jobs. msconfig D.com 108 Ac tua lTe sts A. B." . fdisk C. Which of the following is the FIRST step the technician should take? A. The automatically restart feature in System Failure option is on. Which of the following is MOST likely the cause of this problem? A. The hard drive is faulty and needs to be replaced. replace the printer and then print everything that was saved. sysedit B. Answer: B QUESTION NO: 365 Which of the following commands will partition a hard disk on a Windows XP computer? A. Any Time.www. C.CompTIA 220-701: Practice Exam QUESTION NO: 362 A technician must replace a network printer. Notify all users before unplugging the printer. chkdsk "Pass Any Exam. msinfo32 . D. C. convert B.ini C. D. The system cannot connect to the network. B. Unplug the network printer and then replace with a new printer. boot. Delete all print jobs before replacing the printer.

Enter hard drive information manually into the BIOS.actualtests.ini file. Control Panel>Power Options>Hibernate tab B. The technician suspects an IRQ conflict.co m 109 . C.com Ac tua A. My Computer>Hardware>Settings D. Control Panel>Hardware Devices>Settings lTe A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. BIOS>Power Menu>S11>Hibernate D. Start>Run>Regedit B. Device Manager>Computer Properties C.www. Device Manager>Power Options>Check-off the Hibernate box C. In which of the following can the technician go to review the IRQ settings? sts ." . Answer: D QUESTION NO: 367 Answer: B QUESTION NO: 368 How would a technician configure a computer to enable Hibernation? A. Any Time. format Answer: B QUESTION NO: 366 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. Control Panel>Hardware>Systems>Power Management>Settings Answer: A "Pass Any Exam. D. B. Enter hard drive information manually into theNtldr file. After installing the hard drive which of the following must the technician do NEXT? A. Enter hard drive information manually into the Boot.CompTIA 220-701: Practice Exam D. Enter hard drive information manually into the Autoexec.bat.

Which of the following is the solution? A. C. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. Power supply wattage is too low. C. Answer: B QUESTION NO: 370 A customer reports that a printer is printing blank pages. Any Time. B.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician has just installed Windows 2000 on a computers clean hard drive.co m 110 .www. Power supply is the wrong form factor. The workstation does not power up properly. CMOS battery is dead. C. D. Answer: A QUESTION NO: 372 A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. BIOSis reporting a memory error. The pick-up roller is defective.com Ac tua QUESTION NO: 371 lTe sts . Which of the following is the MOST likely problem? A. Hard drive is faulty. The feed roller is defective.actualtests." . APM is off. Power supply wattage is too high. D. Which of the following is the MOST likely cause? A. Answer: C A technician has replaced a bad power supply in a workstation. The fuser unit is defective. Which of the following is the MOST likely cause? "Pass Any Exam. The workstation will power up if only a single drive is connected. Powersupplys fan is defective. The toner cartridge is defective. B. B. D.

actualtests. DLT D. Window Vista Home Premium D. B.www. Power supply is the wrong wattage. SLI D.CompTIA 220-701: Practice Exam A. Power supply is the wrong voltage. D. DDR C. C. Windows Vista Home Basic B. WindowsVista Business Answer: C Which of the following technologies corrects errors in memory devices? A. Windows XP Professional C. ECC Answer: B "Pass Any Exam. UPS B.com Ac tua lTe sts QUESTION NO: 374 . Powersupplys fan is defective. Answer: C QUESTION NO: 373 Which of the following versions of Windows includes Windows Media Center functions? A. DDR Answer: B QUESTION NO: 375 Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? A. SLI B. ECC C.co m 111 ." . Power supply is the wrong form factor. Any Time.

Faster response time Answer: B QUESTION NO: 377 Which of the following technologies allows a user to connect multiple devices to a single port.actualtests. but requires the last device to use a terminator? A.co m . SCSI Answer: D QUESTION NO: 378 Which of the following protocols can create a secure network connection across the Internet? A. Parallel B. Any Time. MAC filtering "Pass Any Exam. IEEE 1394 C. WEP keys B.com 112 Ac tua lTe sts . SSID broadcasts C.0 D.www. Better cooling D. SNMP C. Lower cost B. VPN B.CompTIA 220-701: Practice Exam QUESTION NO: 376 Which of the following is a benefit of having parity on a memory device? A." . USB 2. FTP D. Error detection C. SMTP Answer: A QUESTION NO: 379 Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? A.

CompTIA 220-701: Practice Exam D. WPA keys Answer: C

QUESTION NO: 380 Two wireless access points are located near each other, which of the following settings should be changed to prevent interference between the two devices? A. WEP key B. Channel number C. SSID broadcast ID D. IP address range

QUESTION NO: 381

Answer: A

QUESTION NO: 382

Which of the following is a type of interference that can adversely affect wireless communications? A. RFI B. CRT C. EMI D. ESD Answer: A

QUESTION NO: 383

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

A. Adware B. AD.hoc C. Worms D. Phishing

lTe

sts

Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages?

.co

m

Answer: B

113

CompTIA 220-701: Practice Exam Which of the following information can be found on a MSDS? A. Slipping hazards or dangerous footing concerns B. Hazardous chemicals or compounds C. High temperature warnings and cautions D. Network diagram to prevent damaging any cables Answer: B

QUESTION NO: 384 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Which of the following is MOST likely having an issue? A. Touch pad B. Flash drive C. IEEE 1394 port D. LCD display Answer: A

Answer: C

QUESTION NO: 386 Which of the following is a primary safety factor when using a soldering iron? A. RF or wireless interference B. Voltage or shocks C. Static or ESD damage D. Heat or burns

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Replace communications cable. B. Check to the correct type of paper is being used. C. Add additional memory to the printer. D. Change the toner cartridges.

tua

Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue?

lTe

QUESTION NO: 385

sts

.co

m

114

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 387 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? A. LCD monitor B. CRT monitor C. NIC D. Memory chip Answer: D

QUESTION NO: 388

Which of the following is surrounded by a metallic shield that prevents EMI? A. STP B. UTP C. RJ-11 D. Fiber Optic Answer: A

QUESTION NO: 389

A technician has connected a cable to an RJ-45 connector on the back of a computer. Which of the following devices is MOST likely connected to the other end of the cable? A. Switch B. Fax machine C. Scanner D. Dial-up modem Answer: A

QUESTION NO: 390 After upgrading to Vista a user notices a clock, calendar, and several other items on their display. If they want to add more gadgets, which of the following features should they research? "Pass Any Exam. Any Time." - www.actualtests.com 115

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam A. BitLocker B. Defender C. Sidebar D. User Account Control (UAC) Answer: C

QUESTION NO: 391 A technician installs a new DVD drive into a users computer. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Which of the following is MOST likely the issue? A. The system does not have enough RAM installed. B. The drives device driver needs to be updated. C. The sound card is not connected properly. D. Decoder software needs to be loaded. Answer: D

QUESTION NO: 392

Which of the following is BEST used to cool down the CPU? A. Case fan B. Heat sink C. Power supply D. Decreased RAM Answer: B

QUESTION NO: 393 A technician arrives at a customers location and identifies a problem. Which of the following troubleshooting steps is NEXT? A. Establish a theory of probable cause. B. Establish a plan of action to resolve the problem. C. Ask the customer what the issue is. D. Document findings, actions, and outcomes.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

116

CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 394 The technician has already narrowed down the problem and developed a plan. Which of the following troubleshooting steps is NEXT? A. Establish a theory of probable cause. B. Document findings, actions, and outcomes. C. Verify full system functionality. D. Test the theory to determine cause. Answer: C

QUESTION NO: 395

A technician arrives at a customers location in response to a call. Which of the following troubleshooting steps should the technician perform FIRST? A. Ask the customer questions to identify the problem. B. Establish a plan of action to resolve the problem and implement a solution. C. Document findings, actions, and outcomes. D. Verify full functionality and implement preventative measures.

A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes, mouse movement and the power light is blinking. Which of the following is causing this to happen? A. The BIOS need to be updated. B. The power supply has a loose connection. C. The keyboard is faulty. D. The system is in hibernation mode. Answer: D

QUESTION NO: 397 "Pass Any Exam. Any Time." - www.actualtests.com 117

Ac

QUESTION NO: 396

tua

Answer: A

lTe

sts

.co

m

B. Any Time. Download the latest drivers from the manufacturer." . D. Fans must be directly applied to the cooled component. Answer: A Answer: D QUESTION NO: 400 On a Windows computer. Fans provide active cooling. Fans provide passive cooling. Ctrl + alt + L "Pass Any Exam.co m 118 . C. Ctrl + alt + delete then lock computer B. Which of the following is MOST likely the cause for this problem? A. D. Answer: A QUESTION NO: 398 A technician is not able to delete a user's profile on a Windows Vista workstation.com Ac A. The operating system is corrupt. tua A user purchased a TCP/IP laser printer. D. Configure the IP settings. Windows key + L C. B.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. Configure NetBEUI settings. Print out a test page.actualtests. A. B. Fans are applied with thermal compound. The technician needs domain administrator rights.heatsinks provide passive cooling. C.heatsinks do not.heatsinks provide active cooling. The technician needs local administrative rights.www. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 399 sts .heatsinks are not. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). C. The technician needs to map the drive.

CompTIA 220-701: Practice Exam D.com Ac tua lTe sts . The laptop BIOS was not updated to support external video. C. A hard drive with more than 4MB of free space B.ROM drive C. Windows key + Alt + M Answer: A.www. B. which of the following must be available in the computer? A.co m 119 . Which of the following is the MOST likely cause? A. Windows key + alt + delete E. Which of the following is the MOST likely explanation? A. B. The function key was not pressed to toggle the video output. The adapter was rated at 50-60 Hertz. A CD. Answer: C QUESTION NO: 403 A user reports that during a business trip to Europe. The adapter was rated for 220-240 Volts. The monitor and laptop video cards are incompatible. The adapter was rated for 110-120 Volts. D.actualtests. Any Time. A video card with at least 16MB of VRAM D. The AC adapter was inserted in the incorrect port. D. C. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 402 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything." . The video cable connecting the monitor is loose. the AC adapter for their older laptop quit working.B QUESTION NO: 401 When installing the Windows XP operating system using RIS. Answer: D "Pass Any Exam.

A Remote Desktop session has been established on laptop.actualtests. IPSec B. "Pass Any Exam. B. Physically destroy the disk platters. Which of the following will correct this problem? A. PGP D. CHAP II Answer: B QUESTION NO: 407 When disposing of old hard drives. instead of seeing their desktop they only see their background graphic. Any Time. B.co m A user reports that when they are typing. Adjust the refresh rate of the display to 72 Hertz. C. B.CompTIA 220-701: Practice Exam QUESTION NO: 404 A user reports that when they attach an external monitor to their laptop." . EFS C. . which of the following MOST reliably prevents all data from being stolen? A. Uncheck Extend my Windows Desktop in the Display Properties. Toggle the function key for the video display.www. The mouse pointer software is corrupt. D. Answer: C QUESTION NO: 405 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. Change the display resolution to a lower setting. C.com 120 Ac tua QUESTION NO: 406 lTe Answer: A sts A. their pointer will randomly move about the screen or highlight words. D. The sensitivity of the touch pad is too high. The laptop is near a source of EMF interference. Store the drive next to a magnet for one hour. Which of the following is the MOST likely cause of the problem? .

co m 121 . D. B. D. Run the defrag command on the system. Decrease the size of the paging file. D. C. Any Time. C. Run a full anti-virus scan. Perform a disk defragmentation. C." .com Ac tua lTe sts . Encrypt all local data files. they notice the system takes a long time to display the desktop. Which of the following steps would shorten the startup time? A. Answer: D "Pass Any Exam. Run thechkdsk /f command on the system. Install network monitoring software and perform a trace. D.actualtests. Format the drive. After completing the initial configuration. Answer: D QUESTION NO: 409 Which of the following should be performed FIRST before accessing the Internet? A. Setup user profiles. B. Configure biometric authentication. Install anti-virus software. Install system patches. Remove the control circuit board from the drive.CompTIA 220-701: Practice Exam C. Remove unneeded startup applications. Answer: B QUESTION NO: 408 Which of the following will improve the functionality of the OS immediately following a new installation? A. Answer: C QUESTION NO: 410 A technician has received a new PC directly from the manufacturer.www. B.

The laptop battery is defective and needs to be replaced. Launch the File and Transfer Wizard. Post the solution on an online tech forum.www. they called the OEM and identify the problem. Boot the computer in Safe Mode. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. They have had problems installing this application in the past. Describe the issue at the next staff meeting.com Ac tua lTe A. The laptop power cord is being used instead of the docking station power cord. After initial troubleshooting. sts . The customer can power up the laptop when using the power cord without the docking station. Document the issue and the applied solution.actualtests. Call the department management to document the issue. Answer: B "Pass Any Exam. Any Time. The customer is using the laptop power button instead of the docking station power button. Which of the following steps should the technician take prior to installing the application? (Select TWO). B. B. D. D." . m QUESTION NO: 412 122 . Create a restore point. Which of the following should the technician do FIRST after the problem is resolved? A. Answer: C Answer: A. The laptop has an electrical short in the power supply. Defragment the hard drive. C. D. Read the application release notes. Which of the following is MOST likely causing this? A. E. C. C.co A customer calls a technician to request assistance in installing a new accounting application.B QUESTION NO: 413 A technician is troubleshooting a computer error. B.CompTIA 220-701: Practice Exam QUESTION NO: 411 A customer has purchased a laptop with a docking station.

SPX B. It runs at half the processor speed. NetBIOS C. B.168.CompTIA 220-701: Practice Exam QUESTION NO: 414 The IP address: 192. A. Answer: B QUESTION NO: 416 Which of the following is a function of a NIC? Answer: D QUESTION NO: 417 Which of the following protocols are routable? (Select TWO). It runs at processor speed. It runs faster than the processor speed.0. IP "Pass Any Exam. Monitors sessions between two hosts C." .actualtests.www. Provides a physical connection between a workstation and the network infrastructure tua lTe sts .10 is an example of which of the following address classes? A. Assigns IP address to the workstation B. Any Time. Class A B. Class D Answer: C QUESTION NO: 415 Which of the following is true of L1 cache? A. DLC E. Provides a logical connection between a workstation and the network infrastructure D. It runs slower than the processor speed. C.com 123 Ac A.co m . TCP D. Class B C. D. Class C D.

D. A hub directs traffic between locally attached computers. A hub broadcasts all traffic to all ports. Hubs are limited to a bandwidth of 4Mbps. and import it to the new system. Discharge the CRT prior to disposal.www. D.E QUESTION NO: 418 Which of the following is true of a hub versus a switch? A. B. B. lTe sts A technician needs to provide a customer with a new computer running Windows Vista." . Which of the following should they do NEXT? A. C. D. Useregedit to export the user data to the new system. Dispose of the monitor in the trash. Use the USMT to export the data from the old system. C. cached website credentials and desktop preferences. Any Time. Answer: B "Pass Any Exam.com Ac tua A. From Windows Explorer.co m 124 .actualtests. Dispose of the monitor according to applicable environmental regulations. B. The customer has required all personal information be migrated to the new computer including favorites. copy the users profile from the old system to the new system. Disassemble the monitor to prepare disposal of parts independently. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. C. Hubs only support TCP/IP protocols.CompTIA 220-701: Practice Exam Answer: C. Which of the following can the technician do to ensure all settings are moved to the new computer? . Answer: B QUESTION NO: 419 Answer: A QUESTION NO: 420 A technician has determined that a CRT monitor is not working correctly and that it will be replaced.

Lower the pointer speed in the Mouse Control Panel applet.com Ac QUESTION NO: 423 tua lTe sts . Delete the files off the portable drive once they are finished burning the disc. The power management settings on their laptop are set to disable the internal NIC. C. Answer: A QUESTION NO: 422 A user is unable to connect to the network via Ethernet while using their laptop on battery power. C.www. Which of the following is the BEST option to solve this issue? A.co m 125 . The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. B. Update the drivers for the video card. Any Time. While preparing the files for the disc burning. Format the hard drive and reinstall the OS. D. the technician notices files that pertain to other employees. D.CompTIA 220-701: Practice Exam QUESTION NO: 421 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. Answer: C A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. they can connect to the network. D. If they connect the AC adapter. Answer: A "Pass Any Exam. C. The laptop is not receiving enough power from the battery so a second battery should be installed. B. Provide copies of the files to the people named on them. Update the drivers for the touchpad. Keep the files on the portable drive and then look at them later for confidential material.actualtests. Which of the following should the technician do? A. Which of the following is the MOST likely cause? A. The laptops NIC needs updated drivers. Call the person that wants the disc burned andask them if they can look at the files. The laptop is not receiving enough power from the battery so the battery should be replaced." . B.

Report the issue to theusers manager and return the next day to work on the issue.www. C. Which of the following should the technician do? A. understand.co m .com 126 Ac tua lTe sts . Schedule a later time to call them back once they remember their username. Answer: B QUESTION NO: 426 Which of the following describes the BEST way to carry a CRT monitor? A. C. however. Organize theusers papers into file folders. put on hold and forward. D. B. Receive. The technician needs to work on the issue but is distracted by the users mess. Create a new account for the user. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Carry it with the protrusion on the back facing your body. D. they cannot identify their username. Answer: C QUESTION NO: 427 Which of the following would be the MOST effective communication method to process a users call? A. Carry it by holding it upside down by the base.actualtests. providing standard permissions. Reset the password for them and inform them of their username. Which of the following actions should be taken? A." . Tell the user that they will return later in the day once they have cleaned their desk. B. Answer: B QUESTION NO: 425 A user calls the helpdesk and asks to have their password reset. C. Any Time. B. D. Follow thecompanys established guidelines to reset passwords. The user is quite messy and has a lot of paper strewn about. Carry it with the screen closest to your body. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 424 A technician is visiting a users desk to work on a computer issue. Carry it by using both the power and video cords for stability.

C. put on hold. interpret.www. evaluate and respond. ask for help and respond. Receive. Verify that the user has not made any OS changes. B. Ask the caller to call back when they are in a better mood.actualtests. give first impression. Email the manufacturer with the details of the issue. D.co Answer: B m . D. Listen to callers concern without interrupting and being judgmental. Which of the following should be the FIRST course of action? sts QUESTION NO: 429 .com 127 Ac A.CompTIA 220-701: Practice Exam B. Respond by asking the caller to slow down and repeat the concern twice. Answer: C QUESTION NO: 430 A user reports that their computer has a bluescreen. B. and forward. "Pass Any Exam. Update the OS with the most recent patches. Answer: B QUESTION NO: 428 An upset caller reports that their laptop freezes constantly. C. Receive. Research online forums for assistance. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. C. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Any Time. it sounds like an airplane taking off. Which of the following is the BEST course of action? A. B. Receive." . C. tua lTe A customer reports that when the computer starts up. Check the BIOS for temperature changes. Open the case and determine the cause of the noise. D. Attempt to replicate and verify the issue. Which of the following would be the MOST effective way to respond to this call? A. Respond by informing caller to slow down and change their attitude.

32 volts Answer: B Answer: B QUESTION NO: 433 A technician is responding to a customers call. Answer: D QUESTION NO: 431 Most new motherboards accept which of the following voltages? A. B. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. 12 volts C. Forward the customer to another technician. D. D. B. Write down error code and ask for assistance. The technician receives another incoming call from the technician's friend. Which of the following is the BEST course of action? A.CompTIA 220-701: Practice Exam D.www.co QUESTION NO: 432 m 128 . C. Answer: B "Pass Any Exam. Avoid the incoming call and call back later.com Ac tua lTe A. Put the customer on hold just for a few minutes and assist the co-worker. sts A technician is on the phone with a customer. Any Time. Put the customer on hold just for a few minutes. a co-worker asks the technician for assistance. Forward the customer to another technician in order to listen to the co-worker. At the same time. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. C." . 6 volts B. Which of the following is the BEST course of action? . 24 volts D. Ask the customer's permission to put them on hold.actualtests.

Reinstall the firewall software.CompTIA 220-701: Practice Exam QUESTION NO: 434 A user emails to report that their computer is experiencing a bluescreen error.actualtests. C. Which of the following troubleshooting steps should the technician take NEXT? A." . Install anti-spyware and run an initial scan. D. Use Windows Recovery Console to perform a repair installation of Windows. B. Which of the following should the technician do NEXT? A. B. Formulate another theory as to what might be causing the problem. Answer: D A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. The technician speaks with the user. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. B.www. C. Answer: D "Pass Any Exam. Replace RAM modules and verify that all other system components are operating properly. disabling the firewall did not help the issue. After speaking with the user. D. C. Establish a theory as to what caused the changes to the computer.co m 129 . Replace the motherboard and perform a system restore. Replace the workstations NIC. Perform a virus scan and evaluate the results.com Ac QUESTION NO: 436 tua lTe sts . however. the technician believes that firewall settings may be the cause. Contact the user to determine if any recent changes have been made to the computer. Document that disabling the firewall did not solve the issue and call another technician for assistance. D. Which of the following troubleshooting steps should the technician perform FIRST? A. Answer: B QUESTION NO: 435 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Any Time. Report theusers story to management and wait for further instructions.

B.co m 130 . Answer: B QUESTION NO: 439 A. D.actualtests. Report the situation to appropriate authorities. C. Notify the customer about their stolen data. a technician discovers content which they believe may be illegal. Use an uninterruptible power supply (UPS). C. When is it appropriate to make copies of a customers confidential data? "Pass Any Exam." . Report the situation to the appropriate authorities. Which of the following can the technician recommend? A.www. Ignore the situation so as to avoid workplace conflict. B. Confiscate the co-workers personal storage media.com Ac A technician notices co-workers copying files onto their personal storage media. Which of the following describes the BEST course of action? A. C. Which of the following is the BEST course of action? tua lTe sts . Delete all the illegal content from the user's computer. Use a surge protector. Ignore the content and complete the repair. B.CompTIA 220-701: Practice Exam QUESTION NO: 437 A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. D. from computers which are in for repair. Answer: A QUESTION NO: 438 While troubleshooting a problem on a users computer. Any Time. Answer: D QUESTION NO: 440 An IT service provider receives laptops from many different customers. D. Use a signal attenuator. Insist that the user immediately delete the content. Plug the computer into a different power outlet.

resulting in the need for continuity chips in otherwise unused slots? A. Answer: D "Pass Any Exam. Windows 2000.CompTIA 220-701: Practice Exam A. B. It is never appropriate to copy acustomers data. DRAM D. WindowsVista Ultimate. DDR3 B. Any Time. D. Answer: C QUESTION NO: 441 Which of the following RAM types requires that all available memory slots be filled. C. For backup purposes and if the technician deems it necessary. B. SRAM Answer: B QUESTION NO: 442 Answer: A QUESTION NO: 443 All of the following operating systems will allow users to connect to a domain EXCEPT: A.www. An invalid IP address lTe Which of the following can cause a printer to output nonsensical. C.co m 131 . Excessive humidity C. random characters? sts ." . RDRAM C. It is not appropriate unless the content is public knowledge. A low toner cartridge D. A corrupt software driver B. Windows XP Home Edition. D. For backup purposes and with thecustomers permission. Windows XP Professional.com Ac tua A.actualtests.

CMOS battery C. WPA D.actualtests. Docking station D. Video capture card Answer: B QUESTION NO: 445 Answer: A QUESTION NO: 446 Which of the following protocols makes a wireless network secure? A. TV tuner card C. HTTPS Answer: C QUESTION NO: 447 The users operating system is not keeping the correct time after a system powers down.www." . L2 cache B. WAP D. HTTPS C. Any Time. Which of the following components should the technician replace? A. KVM switch B. WEP B. Processor "Pass Any Exam. HTTP .CompTIA 220-701: Practice Exam QUESTION NO: 444 If using Windows Media Center. which of the following hardware components needs to be installed? A. WAP C.co m Which of the following protocols is used to encrypt data on a wireless network? . SFTP B.com 132 Ac tua lTe sts A.

CompTIA 220-701: Practice Exam D. Devices by type B. sts A users laptop has a built-in wireless NIC and cannot see the network. Check the wireless card to be sure it is seated correctly.actualtests.co QUESTION NO: 449 m 133 . I/O address ranges E. Mapped network drives F. Check the software for a complete install. Any Time. 1024GB D." . 32GB C. RAM capacity C. Check the wireless card for antenna connections. A.com Ac tua lTe A. Explanation of error codes Answer: A. Which of the following is the FIRST course of action to take on the laptop? . System clock Answer: B QUESTION NO: 448 Which of the following is the maximum partition size of the FAT32 file system? A. 16GB B.C.www. 2048MB Answer: B Answer: D QUESTION NO: 450 Which of the following is information found in the Device Manager? (Select THREE).D "Pass Any Exam. Hidden devices D. B. C. D. Check to see if wireless is turned on.

3389 Answer: D QUESTION NO: 453 Which of the following port numbers. Multimedia B. Passive C. 80 D. 8080 Answer: A QUESTION NO: 454 Which of the following adapter cards is used for displaying over the air video broadcasts? A. 110 C.www. 2335 D. 25 C.CompTIA 220-701: Practice Exam QUESTION NO: 451 Which of the following cooling methods forces air over the components by using a fan? A. which of the following ports is used for Remote Desktop (RDP)? A.co m 134 .com Ac tua lTe sts . by default. is used for Telnet? A. Any Time. TV tuner C. Liquid D.actualtests. Capture D. 80 B. Graphics accelerator "Pass Any Exam. Active Answer: D QUESTION NO: 452 By default." . 23 B. Heatsink B.

Safe Mode with Networking Answer: A Which of the following network types provides a secure connection to a private network over the Internet? A. Safe Mode with Command Prompt B. VPN D. Last Know Good Configuration D. Enable Boot Logging C. NIC B. Wireless card C.co m 135 . HTTP C. WAN B. TELNET Answer: C QUESTION NO: 458 "Pass Any Exam. SATA D.www. Bluetooth Answer: A QUESTION NO: 456 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? A." .com Ac QUESTION NO: 457 tua lTe sts . Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 455 Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A.actualtests.

D. but the motherboard needs an update. Use the Safely Remove Hardware icon in the Control Panel. C.com Ac Which of the following should a technician do in order to remove a USB storage device in Windows 2000? tua QUESTION NO: 460 lTe sts . Turn off the power to the USB device first then the computer. Which of the following must the technician update? A. Chipset Answer: C QUESTION NO: 459 A customer has two computers with NICs installed. The technician has determined this can be done. Which of the following would be the BEST recommendation to the customer? A. Use the Safely Remove Hardware icon in the System Tray. Firmware D. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. B. Switch Answer: C A. Router C. Answer: A QUESTION NO: 461 A technician replaces a customers hard drive and the customer wants the drive thrown away.co m 136 . Crossover cable D. Unplug the device from the computer.www. Bridge B. Memory C.CompTIA 220-701: Practice Exam A technician receives a call from a client requesting that a faster CPU be installed into their PC." . Which of the following should the technician do? "Pass Any Exam. Operating system B. Any Time.actualtests.

create the folder in My Documents then click and drag the new folder to the desktop. select new. try not to use numbers in the password. Improved performance B. Improved video game performance "Pass Any Exam. Any Time. C." . Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. Answer: D QUESTION NO: 462 When setting up security for a wireless home network. and select folder. change the password frequently. Improved registry settings D. B.CompTIA 220-701: Practice Exam A. use their telephone number as the WEP key.co m 137 . Send the drive to a data recovery company.com Ac tua lTe sts Answer: A . C. B. Improved security features C. B. create the folder on a flash drive and then click and drag the new folder to the desktop. try and keep the same password so the customer can always remember it. QUESTION NO: 463 A quick method to create a new folder on the desktop using Windows XP is to: A. D. Answer: A QUESTION NO: 464 Which of the following is a benefit to hyper-threading? A. rightclick on the desktop. C.actualtests. D. D. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. use the run command and type folder.www. a technician should advise the customer to: A. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed.

If the monitor has been degaussed recently B. sts A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. C. B. Have the user power off for five minutes then restart the system. Boot the unit in Safe Mode by pressing F5." . Run a check disk operation on the hard drive. Which of the following options is the FIRST step in successfully booting the computer? . D. Have the user check external drives for media. Boot into BIOS and check the hard drive status. Boot the unit in Safe Mode by pressing Ctrl/Esc. D.actualtests. Any Time.com 138 Ac tua lTe A. B. Boot into setup/BIOS and check the Graphics options. The monitor driver version C. Boot the unit in Safe Mode by pressing F8.www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 465 A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. The power to the external displays docking station D. Answer: C QUESTION NO: 468 "Pass Any Exam. The refresh rate for the external display Answer: D QUESTION NO: 466 Answer: B QUESTION NO: 467 A user reports a Non-system disk error in a computer after a brief power outage at work.co m . C. Which of the following is the FIRST item to check? A. Which of the following is the FIRST step the technician should take? A.

Answer: D QUESTION NO: 469 A. B. D.CompTIA 220-701: Practice Exam A technician wants to reinstall Windows operating system on a notebook computer. Which of the following is the BEST course of action to take? "Pass Any Exam. website where cookies are required. D. secure website.0.co m A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. Configure the printers IP to 127. Any Time. B. however. Set the IP address to match the gateway address. The technician tries to boot the computer with the Windows CD in the drive. The technician explains this is a: 139 .com Ac A customer wants to add a network printer to a home network.www. press F8 and select Last Known good configuration. . popup advertisement that has been blocked. When Windowsstarts. D. Answer: A QUESTION NO: 471 A technician is requested to determine why a laptop occasionally reports an over temperature warning.1. Enable print sharing from the main computer." . C. C. Boot into BIOS/Setup and change the boot sequence. press F8 and select Safe Boot.actualtests. the computer boots off the installed operating system on the hard drive.0. website that does not require a password to log in. C. When WindowsStarts. B. Which of the following is the BEST recommendation that a technician could make when configuring the printer? tua QUESTION NO: 470 lTe Answer: D sts A. Set the printer to DHCP. Boot into BIOS/Setup and update the BIOS. Which of the following is the FIRST action the technician should take? A.

CompTIA 220-701: Practice Exam A. C. tua A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. The NEXT step to evaluate the problem is to: A. Replace the video card because there is no display. Answer: B QUESTION NO: 472 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. "Pass Any Exam. C. Ask the customer how the laptop is being used when it reports the error. pauses and then repeats. Remove the battery and run the laptop on the external power supply. Ask the customer what is occurring when the display is lost. Consult the maintenance manual for the error code.co m . Unplug and then re-connect all cabling to the components. Check to see if the monitor and computer are powered by a UPS.www. The technician arrives and finds the printer is online but there are not any lights on the network card.com 140 Ac A. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. B. Update or reinstall the display driver. B. C. B. check the printer for paper jams in the path. Which of the following would be the NEXT troubleshooting step? A. B. replace the network card in the printer. D.actualtests. D. Run the computer until the error occurs then find where the source of the heat is. D. Any Time. Remove the power and check the position of the jumpers on the motherboard." . Which of the following is the BEST course of action to determine the cause? lTe sts . Check the quick setup guide for BIOS settings. Answer: C QUESTION NO: 473 Answer: B QUESTION NO: 474 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. Check the System Event log for over temperature entries.

B. cycle the power on the printer and observe the boot process. The technician knows the print server had maintenance done over the weekend that included driver updates. Answer: C QUESTION NO: 475 Multiple users report that the network color printer is not printing in color.com Ac tua A. Biometric authentication Answer: D "Pass Any Exam. check the printer properties on the server. power off the printer. D.co Answer: B m 141 . have the customer clear the print queue and reboot. Hibernation C. flash the firmware on the printer to match the new driver. power cycle the printer to update the driver. Smart card authentication C. Which of the following security technologies is this considered? A.CompTIA 220-701: Practice Exam C. C. Sleep D.actualtests.www. The NEXT action would be to: A." . but only in monochrome. have each user remove and re-install the printer to update the driver. D. Any Time. WPA encryption D. Password authentication B. Standby B. Answer: B QUESTION NO: 477 A client asks a technician to configure their laptops fingerprint scanner for use. Shutdown lTe Which of the following power saving modes in Windows XP uses hard disk space to store active memory? sts QUESTION NO: 476 .

AES Answer: A QUESTION NO: 479 A user calls to report a completely blank screen on their PC. reseat the video card in the PC.actualtests. try turning the monitor on/off. Check the video cable from the monitor to the PC. Reseat the video card. check the power cable on the monitor. check the video cable from the monitor to the PC. D. WPA D.www. C. check the video cable from the monitor to the PC. WPA. B.com 142 Ac QUESTION NO: 480 tua Answer: C lTe A. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. Computer Browser B. The technician on call determines that the PC is powered on and is not in standby mode. WEP C. Turn the monitor on/off. Which of the following Windows services is not starting during boot? m . reseat the video card. IPSec Services sts . try turning the monitor on/off." . Answer: C "Pass Any Exam. Turn the monitor on/off. Print Spooler D. Any Time. WPA2 B.CompTIA 220-701: Practice Exam QUESTION NO: 478 Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? A.co A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. check the power cable on the monitor. Add Hardware Wizard C.

Northbridge B.actualtests. DMA controller D.www. DMA controller C. Southbridge B. Southbridge Answer: A QUESTION NO: 484 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? "Pass Any Exam. CMOS D. Northbridge B. BIOS C.com 143 Ac tua lTe A. Any Time. Northbridge Answer: A QUESTION NO: 482 Answer: C QUESTION NO: 483 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A." . Southbridge D. BIOS C.co Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? m . DMA controller sts .CompTIA 220-701: Practice Exam QUESTION NO: 481 Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? A.

Case open switch D." . Replace the power button. Slot A Answer: A "Pass Any Exam. Northbridge B. BIOS D. Any Time.actualtests. Which of the following is the NEXT troubleshooting step the technician should take? A. Bitlocker Answer: C QUESTION NO: 487 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. Biometric password B. 478 B. 959 D. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet.CompTIA 220-701: Practice Exam A. 775 C. Answer: A QUESTION NO: 486 Which of the following demonstrates a physical method of intrusion detection? A.com Ac tua lTe sts . DMA controller Answer: B QUESTION NO: 485 A desktop computer is not responding when the power button is pressed. B. Verify that the power button is plugged into the motherboard.www. Southbridge C. C. D. Check the power outlet to verify it is supplying power. Check the power supply for voltage output.co m 144 . Port triggering C.

A. B." .E QUESTION NO: 490 When troubleshooting an issue with a customer.com 145 Ac tua lTe sts . The printer has corrupt drivers. Verify when the last time the computer was working correctly was. The printer has a faulty NIC. Theusers workstation has a faulty NIC. Which of the following is the FIRST thing the technician should do? A. Answer: A QUESTION NO: 489 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Multi-core B.www. Update the virus definitions and start a scan for viruses. PCI express C. D. The technician can also print a test page from another workstation.co m . D. C. It was working fine yesterday. Answer: D QUESTION NO: 491 "Pass Any Exam. C. Inform the customer of how long it might take to resolve the problem. The technician can ping the users workstation and the printer. Dual-core Answer: A. B. Unplug the PC and put on an anti-static wrist strap. DDR2 E.actualtests. The printer is no longer the users default printer. Which of the following is the MOST likely cause of the problem? A. SODIMM D.CompTIA 220-701: Practice Exam QUESTION NO: 488 A user reports that they are suddenly unable to print to a network printer. Any Time.

Disable all file shares. Answer: A QUESTION NO: 492 A user wants their computer to automatically receive updates from Microsoft. B. B. "Pass Any Exam. D. they do not want the updates to interfere while they are working. Check the print queue. Turn on Automatic Updates.com Ac tua lTe sts . MAC filtering Answer: B QUESTION NO: 494 Several users report their print jobs did not print to the local shared printer. Update the antivirus definitions. Which of the following is a best practice? A.actualtests. Turn off the firewall. D. Any Time. WPA D. C. Answer: A QUESTION NO: 493 Which of the following is an example of biometric security? A. Which of the following should be selected to BEST meet the user's needs? A. C. Username/password B.co m 146 . however. Set automatic updates to download only. Update the network device drivers. Check power on theusers laptops. B." . Assign a password complexity policy. Set automatic updates to download and install. Which of the following is the FIRST thing a technician should check? A.CompTIA 220-701: Practice Exam A technician is asked to connect a Windows XP SP3 computer to the Internet.www. Fingerprint scanner C.

Check the CMOS battery. B. How should the technician troubleshoot this issue? A. Check the boot order in the BIOS. Check the domain print server. Motherboard settings B. NTFS D. Where should the technician make the necessary boot order changes? sts QUESTION NO: 496 .com Ac tua A. Answer: A "Pass Any Exam. Check the disk for scratches.www. Check for incompatible hardware. Jumper settings D. Firmware settings C. FAT16 B. a technician notices that the software hangs during the hardware detection phase. Check the network connections. Which of the following file systems should the technician select? A.CompTIA 220-701: Practice Exam C. FAT32 Answer: C Answer: D QUESTION NO: 497 While installing Windows XP. C. Answer: B QUESTION NO: 495 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops.co m 147 . D. Any Time. D. The technician needs to change the computers settings to boot from a recovery CD. HPFS C. BIOS settings lTe A user's computer does not boot.actualtests." .

" . Any Time. Right-click System Tray.co m 148 . D. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A.CompTIA 220-701: Practice Exam QUESTION NO: 498 After several months users report that their computer runs slower. The problem is related to large files being deleted. Add Hardware Wizard.www. select Properties D. B. select Properties C. Check the USB port. C. Task Manager B. Which of the following is the BEST solution to locate the correct drivers? A. Right-click My Network icon.actualtests. Task Scheduler Wizard D. Application Manager Answer: C QUESTION NO: 499 How can a technician determine the amount of memory in a computer running Windows XP? A. Check the printers BIOS. Check the manufacturer's website. The installation CD is not available. select Properties Answer: B QUESTION NO: 500 A technician installs a new printer to a local computer and needs to install the drivers. Answer: B QUESTION NO: 501 "Pass Any Exam. Right-click Start menu. select Properties B.com Ac tua lTe sts . Right-click My Computer icon. Backup Manager C.

" . PC/XT D. Any Time. where would a technician go in Windows to print out a test page? A.actualtests. A cable modem D. A network interface card B. A T-1 connection Answer: B QUESTION NO: 502 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. ACL Answer: A When a job fails to print. From the printer properties page D.co m . HTTP Answer: C "Pass Any Exam. TELNET C. ATX B. AT C. From the administrative tools applet Answer: C QUESTION NO: 504 Which of the following ports are commonly used for outgoing email? A. NNTP B. An asynchronous modem C. Manually on the printer C. From theprinters drivers B.CompTIA 220-701: Practice Exam Which of the following adapter cards is used to access the Internet through a telephone line? A.www.com 149 Ac tua lTe QUESTION NO: 503 sts . SMTP D.

Switch Answer: D QUESTION NO: 508 Which of the following network devices interconnects networks together? "Pass Any Exam. LDAP Answer: C QUESTION NO: 506 Which of the following transmission types allows for a NIC to send and receive data simultaneously? A. Hub B.CompTIA 220-701: Practice Exam QUESTION NO: 505 Which of the following protocols are commonly used for Windows Remote Desktop? A. Half duplex B." .actualtests.com Ac Which of the following network devices helps prevent data collision by not allowing data to be broadcast? tua lTe sts . Port mirroring C. Any Time. Bridge D. PPTP C. Full duplex D.www. RDP D. Port forwarding Answer: C QUESTION NO: 507 A.co m 150 . Modem C. NTP B.

Router D.CompTIA 220-701: Practice Exam A.co m . D. B. Modem Answer: C QUESTION NO: 509 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Answer: C QUESTION NO: 511 Which of the following is the difference between a laser printer and an inkjet printer? A. Switch B. A local printer has a small footprint and cost less money than a network printer that has a large footprint. Hub C.actualtests. Any Time. "Pass Any Exam. Router D. Hub Answer: D QUESTION NO: 510 A.www. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. Modem C. A maximum of two computers can share a local printer verses unlimited users can share a network printer. while laser printers can be harmful to the environment." .com 151 Ac tua lTe Which of the following is a difference between a local printer and a network printer? sts . Ink jet printers are safe for the environment. C. Switch B.

lTe A customer reports that while attempting to print a document it seems to queue up fine. The interface Answer: A Answer: C QUESTION NO: 514 Compliance regulations regarding data sensitivity are primarily created to protect the: A. Printer configuration is incorrect. D. Answer: D QUESTION NO: 512 Which of the following components is a distinguishing characteristic of a laser. Laser printers use toner. customer's personal files and professional data. Laser printers fuse the image to the page. The application used to create the document is incompatible with the printer. C. Which of the following may be the cause? sts QUESTION NO: 513 .actualtests." . equipment from abuse and misuse. B. Outdated or corrupt print driver.CompTIA 220-701: Practice Exam B. The control panel C. C. while the inkjet printer can only use ink cartridges. A print job is waiting in the print queue. company's intellectual property and proprietary information. person who would be directly affected in the case of a breach.co m 152 . inkjet. Any Time. but the printer does not print the job. while an inkjet printer sprays the image on the page. and impact printer? A.www.com Ac tua A. B. The writing element B. D. The power supply D. C. thermal. while an inkjet printer fuses the image to the page. Answer: C "Pass Any Exam. Laser printers melt the image onto the page. D.

www.co m In terms of screen resolution. DVD/RW drive B. Answer: C QUESTION NO: 518 Which of the following is a primary storage device? A.com 153 Ac tua QUESTION NO: 517 lTe Answer: B sts A. C. D.actualtests. SODIMM "Pass Any Exam. 800 x 600 C." . which of the following is the minimum default resolution setting that Windows XP supports? . hot swappable drive. 1280 x 920 . NLX D. Micro ATX Answer: A QUESTION NO: 516 A CD drive is a type of: A. optical drive. which of the following provides the MOST room for effective cooling? A. 640 x 480 B. ATX C. 800 x 640 D. solid state drive.CompTIA 220-701: Practice Exam QUESTION NO: 515 In regards to computer case form factors. Any Time. B. BTX B. network drive. SD flash drive C.

D.actualtests. SATA hard drive Answer: D QUESTION NO: 519 The RAID level on a computer system refers to: A. B. C. auto sensing from 100 to 240 Volts. D. Answer: A QUESTION NO: 522 On a desktop computer. PS/2 port Answer: D QUESTION NO: 521 When purchasing an extra AC adapter for a notebook computer." . the number of partitions across multiple hard drives. C. the back up tape drive configuration. AGP slot D. number of installed hard drives. it is important for the output to be: A. equivalent to the original power supply wattage. IDE drive C. Any Time. B. Answer: A Which of the following would be an example of an I/O interface? A.com 154 Ac tua lTe sts . how data is distributed between multiple drives. equal or greater than the original power supply wattage. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? "Pass Any Exam. DIMM chip B.CompTIA 220-701: Practice Exam D.www. equal or lesser than the original power supply wattage.co QUESTION NO: 520 m .

co m 155 . it must have which of the following? A. Automatic voltage detection between 110 and 220 voltage is provided.www. Hyper-threading technology D. B." . Double the clock speed on a 32-bit processor B. Two processors installed on the motherboard D. The addition of 3. Answer: A QUESTION NO: 523 For a computer's core 2 processor to work properly. Thermal grease between the fan and theheatsink B. Answer: A "Pass Any Exam.actualtests. Thermal grease between the processor and theheatsink Answer: D Answer: D QUESTION NO: 525 The DDR2 memory on a computer has failed. D. The computer can run faster because of the larger power source.3 volts of power to the computer. B. The computer will not pass POST. Any Time. A 64-bit capable processor lTe To run a Microsoft Windows 64-bit OS. D. Automatic integrated surge protection is provided through the upgrade. Hyper-V technology C. the computer must be equipped with which of the following? sts QUESTION NO: 524 .CompTIA 220-701: Practice Exam A. The OS will have to be reinstalled. C. Which of the following statements is MOST likely true? A.com Ac tua A. The computer will overheat. Thermal grease between the processor and the fan C. C. The memory speed will decrease.

B.co m 156 . The barcode scanner should be set up in the computers BIOS. A." . "Pass Any Exam. Inkjet D. The scanner must be configured to read the code(s) desired. Duplex C. To allow LAN/WAN switching Answer: A. Answer: A QUESTION NO: 527 Which of the following is the purpose of a docking station for a laptop? (Select TWO). D.CompTIA 220-701: Practice Exam QUESTION NO: 526 When installing a barcode scanner on a computer. To allow additional power to be available to the laptop when docked C.www. Laser Answer: A QUESTION NO: 529 The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding.D QUESTION NO: 528 Which of the following printer types is BEST suited to a multipart form? A. To provide additional software security to the laptop D.com Ac tua lTe sts . C. The flatbed scanner must be removed. Which of the following is the possible cause? (Select TWO). To provide additional USB ports for the laptop E. The scanner must be installed between the PS2 mouse and the computer.actualtests. Any Time. which of the following should occur? A. To allow peripheral devices such as a monitor to remain attached B. Impact B.

"Pass Any Exam. Answer: B QUESTION NO: 532 An onsite technician is assigned to a small business for some emergency repair work. Cooling fan C. D. The CRT display has failed.ini file." .B QUESTION NO: 530 The user states the desktop computer is very noisy. C.C QUESTION NO: 531 Which of the following boot methods results in the MINIMUM device drivers being loaded? A.www. Boot in Safe Mode. Call and/or email the owner the status of the repair and answer any remaining questions they might have. E.actualtests. Windows has a corrupt boot. A memory chip is defective. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. Answer: A.com 157 Ac tua lTe sts . Hard drive D. Boot from LAN. D. A PCI card is not correctly seated. B. Which of the following could be contributing to the noise? (Select TWO).co m . B. Which of the following would be the BEST course of action for the technician to take? A. C. Motherboard E. Memory chip Answer: B. A.CompTIA 220-701: Practice Exam A. The repairs go as planned. CPU B. Boot to Last known Good Configuration. Any Time. The power supply is not connected to the system board. Boot from Emergency Boot Disk.

HDMI Answer: D QUESTION NO: 534 Answer: B QUESTION NO: 535 Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? A.co m .www.1 "Pass Any Exam. Keep thenorthbridge chip within acceptable temperature ranges. Mini-PCI card B.actualtests. DVI-D B. Keep the power supply within acceptable temperature ranges. DVI-I C. relaying details of the repair to save the technician time. C. Express card C. Any Time.com 158 Ac A." . the owner would probably not want to be bothered during the work day. ask one of the assistants at the company to contact the owner. tua Which of the following is the purpose of a heatsink in a PC's CPU? lTe sts . Answer: D QUESTION NO: 533 A customer would like to build a Media Center PC for their home theater. Document the work done at the firm. D. B. asks to have a single-connection that will carry video and audio to and from the PC. VGA D. Document the work done at the firm and leave the company owner a voicemail.CompTIA 220-701: Practice Exam B. and personally contact the owner to update on the status of the repairs. D. Keep the hard drive within acceptable temperature ranges. Document the work done at the firm. Keep the processor within acceptable temperature ranges. leave a copy for the company owner. C. Which of the following technologies is capable of this functionality? A. PC card 8. and due to space constraints.

The motherboard jumpers need to be properly configured. using chips equal to or larger than 1GB in size. using at least five passes. Memory has to be installed in same speed and size modules.com Ac tua A. WiMAX B. D. in marked matching slots. Run a high powered magnet over the drive several times. Fractional T1 C." . Satellite D.actualtests.CompTIA 220-701: Practice Exam D. Use Windows built-in Disk Management utility and format the disk. Use a multi-pass third party formatting utility. Memory has to be installed in marked matching slots. Any Time. which of the following is true? A. Memory has to be installed in matching pairs. lTe sts Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? . QUESTION NO: 537 Answer: A QUESTION NO: 538 Which of the following broadband connections provides the LEAST amount of latency? A.2 Answer: B QUESTION NO: 536 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory.co m Answer: A 159 . C. 56K dial-up Answer: B QUESTION NO: 539 "Pass Any Exam. B.www. B. C. Reformat the hard drive. D. PC card 7.

actualtests. WindowsVista Business D. Any Time.CompTIA 220-701: Practice Exam A small business is looking to run new cabling for their upgraded network. Windows 2000 Pro C. lTe sts .www. WindowsVista Ultimate B. Which of the following operating systems currently include this functionality? (Select TWO). Event Viewer Answer: D QUESTION NO: 541 A. Which of the following would be the MOST cost effective cable to choose? A." . Windows Defender D. Coaxial C. Windows Vista Home Premium Answer: A. Device Manager C. Windows XP Professional E. STP Answer: D QUESTION NO: 540 Which of the following utilities would be the BEST place to check for installation problems? A. the company is being forced to run the lines along power wiring and overhead lighting. Security Center B.com Ac tua A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents.C QUESTION NO: 542 A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? "Pass Any Exam. Fiber D. Due to limited ability to conceal cabling within walls. UTP B.co m 160 .

Full duplex C.com Ac tua lTe sts QUESTION NO: 544 . Any Time. Toner D. Four D.10.CompTIA 220-701: Practice Exam A. by design.actualtests. Five Answer: A QUESTION NO: 543 A laser printer uses which of the following consumables? A. One B. 10Mb D.www.16. Fuser B.11 B.7 Answer: C "Pass Any Exam. Two C.1.co m 161 . Ribbon C. can run at which of the following modes? A.18.68. ping v 10.168.5 C." .0. ping f 189. 100Mb B. ping t 172.5 D. ping a 192. Liquid ink Answer: C Network hubs.122. Half duplex Answer: D QUESTION NO: 545 Which of the following commands will return the hostname of a specific device? A.

MSCONFIG C. dir Answer: C QUESTION NO: 547 A Windows XP computer does not load all of the services required when it is booted normally.ini file. Answer: B QUESTION NO: 548 Which of the following utilities is used to perform a baseline on a hard drive? A. Upon power on. "Pass Any Exam.www." .actualtests. B. the operating system will only recognize 1GB of RAM. Which of the following is the MOST likely cause of the issue? A. MSCONFIG was used to enable the computer services. C.com 162 Ac tua lTe sts . MSIEXEC Answer: A QUESTION NO: 549 A technician is adding RAM to a PC.ini file. The PC BIOS does not support the new RAM size. MSCONFIG was used to disable the computer services. edit C. Any Time. D. B. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted.co m . MSCONFIG was used to execute the win. PERFMON B. regedit D. Which of the following choices is MOST likely the cause? A. MSTSC D. MSCONFIG was used to execute the system.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following commands is used to open an editor to adjust the Windows database? A. msconfig B. The RAM has been inserted backwards in their slots.

The BIOS revision is the latest version.0. B. C.CompTIA 220-701: Practice Exam C. localhost 128.1 D. ping 127. System Information D.1 Answer: D "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 551 . Answer: A QUESTION NO: 550 A printer that was printing fine previously is not printing. The Printing Preferences has been changed in Printer Properties. Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.1.0 B. Any Time. System Properties Answer: D QUESTION NO: 552 Which of the following commands can be used to verify TCP/IP functionality? A.0. The Use Printer Offline option is checked.www. The monitor is not plugged into the video card. Which of the following is the MOST likely cause of this problem? A. Control Panel B.0.actualtests. no errors are reported and the data cable is connected.co Answer: B m 163 .0. D. The physical printer online light is lit. ipconfig 127.0.0." . The Use Printer Offline option is not checked. D.1 C. ping 128.1. My Computer C. The Print Processor has been changed in Printer Properties.

Performance Logs and alerts C.www. Component Services Answer: A QUESTION NO: 556 In which of the following is the Disk Defragmenter utility located? A.co m 164 . Component Services Answer: A QUESTION NO: 554 In which of the following is the Services Snap-in located? A. Component Services Answer: A QUESTION NO: 555 In which of the following locations is the Disk Management utility located in? A. Performance Logs and Alerts D. Computer Management B. Performance Logs and Alerts D. Component Services D. Device Manager "Pass Any Exam. Device Manager C. Any Time. Computer Management C.CompTIA 220-701: Practice Exam QUESTION NO: 553 In which of the following is the Event Viewer located? A. Device Manager C.actualtests. Computer Management B. Computer Management B. Device Manager D. Performance Logs and Alerts B." .com Ac tua lTe sts .

System Configuration .com Ac tua lTe sts A. Task Manager D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 557 Where would a technician place a shortcut in order for an application to run during logon? A. My Computer B. Startup Menu C.www.actualtests. Any Time. System Information C. System Tray Answer: B QUESTION NO: 558 Answer: B QUESTION NO: 559 Which of the following utilities is started in Windows XP when msconfig is entered in the run line? A. System Information Answer: A QUESTION NO: 560 Which of the following commands opens a utility that will display component driver versions? A. System Properties B. Task Manager D.co Which of the following utilities is started when msinfo32 is entered in the run line? m 165 . Control Panel D. System Properties C." . cmd "Pass Any Exam. System Configuration B.

Hardware Wizard D. Any Time. Simple File Sharing B.com Ac tua lTe sts . Computer Management Answer: D QUESTION NO: 564 "Pass Any Exam. Simple File Sharing C. Power Options B. Hardware Wizard D. Power Options B. Simple File Sharing Answer: B QUESTION NO: 562 Which of the following tools can be found in the Administrative Tool Utility? A. Performance C. Event Viewer C. Power Options Answer: B QUESTION NO: 563 Which of the following tools is located in the Administrative Tools Utility? A.co m 166 .actualtests.www. msinfo32 D. dxdiag C." . msconfig Answer: B QUESTION NO: 561 Which of the following tools is located in the Control Panels Administrative Tools utility? A.CompTIA 220-701: Practice Exam B. Hardware Wizard D.

co m 167 . Any Time. 122. 26 D.1.10. 12 C.1 D. 12 C.com Ac tua lTe sts .1 B. 26 D.1. 8 B.168. 28 Answer: C QUESTION NO: 567 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A.1 Answer: D QUESTION NO: 565 How many characters are used in a 64-bit WEP encryption key? A. 26 D.100 C.168. 10 B.actualtests.www. 10 B.168. 10 C." . 192. 28 Answer: A "Pass Any Exam.100.CompTIA 220-701: Practice Exam Which of the following is a class C IP address? A. 28 Answer: A QUESTION NO: 566 How many characters are used in a 128-bit WEP encryption key? A. 4. 172.1.

CompTIA 220-701: Practice Exam QUESTION NO: 568 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 8 B. 16 C. 63 D. 64 Answer: C

QUESTION NO: 569 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. 802.11g B. 802.11n C. 802.11b D. 802.11a Answer: B

QUESTION NO: 570

Which of the following BEST describes what a KVM switch does? A. Allows multiple users to have access to a central gateway. B. Connects multiple users to one computer. C. Connects multiple computers to one monitor, keyboard, and mouse. D. Allows multiple computers to communicate with each other in a network. Answer: C

QUESTION NO: 571 Which of the following devices converts digital to analog signals for communication between two different networks? A. Router B. DSU C. Modem D. CSU "Pass Any Exam. Any Time." - www.actualtests.com 168

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 572 A user reports that their laptop computer shuts off about twenty minutes after turning it on, and that it gets unusually hot. The battery is full and the laptop is plugged in, and there are no error codes or beeps. Which of the following components is the MOST likely at fault? A. Fan B. CPU C. Battery D. RAM Answer: A

QUESTION NO: 573

Answer: B

QUESTION NO: 574

Which of the following BEST describes SPAM? A. Code that waits for a specific response before activating B. Unsolicited mail that is sent electronically C. Collects user and program information usually for malicious purposes D. Produces unsolicited advertisements via pop-up messages Answer: B

QUESTION NO: 575

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

A. Cable ties B. ESD strap C. MSDS D. Surge protector

sts

Which of the following safety tools prevents static electricity damage to internal computer components?

.co

m

169

CompTIA 220-701: Practice Exam Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. Worm B. Trojan C. Spam D. Logic bomb Answer: B

QUESTION NO: 576 Which of the following malware is MOST likely to result in identity theft? A. Virus B. Worm C. Adware D. Spyware Answer: D

Answer: C

QUESTION NO: 578 If a client has a Windows XP tablet PC, which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. Windows Vista Home B. WindowsVista Business C. WindowsVista Premium

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. WAN B. VPN C. LAN D. VLAN

tua

Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house?

lTe

QUESTION NO: 577

sts

.co

m

170

CompTIA 220-701: Practice Exam D. WindowsVista Ultimate Answer: D

QUESTION NO: 579 How should a technician properly remove a USB hard drive while a computer is running? A. Unplug from the USB port. B. Safely Remove Hardware Function. C. Disable in the BIOS. D. Restart the OS. Answer: B

Which of the following steps will find an IP address? A. Start> Run>typecmd > nslookup B. Start> Run> typecmd > ipconfig C. Start> Run>typecmd> dir D. Start> Run> typecmd> goto Answer: B

QUESTION NO: 581

A user has replaced an incompatible driver with one that is compatible. Which of the following is the FINAL step that should be performed? A. Cycle the power to ensure that thent driver works B. Escalate the problem to the next higher tier support shop C. Establish a theory of probable causes of the incompatible driver D. Document findings, actions and outcomes Answer: D

QUESTION NO: 582

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

QUESTION NO: 580

m

171

CompTIA 220-701: Practice Exam It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. An established recovery point B. A record of the administrative passwords C. A complete restore of the hard drive D. An emergency repair disk (ERD) Answer: D

QUESTION NO: 583 A customer wants to use their laptop at a local hotspot that they have successfully used before; however, they are not receiving any WiFi signals. Which of the following should the technician do? A. Suggest they move computer around. B. Check to see if the NIC is functioning. C. Check thatWiFi is enabled. D. Ask if they have a modem. Answer: C

Which of the following is a broadcast address? A. 169.254.10.127 B. 192.168.1.1 C. 127.0.0.1 D. 255.255.255.255 Answer: D

QUESTION NO: 585 A technician wants to configure a Windows XP Pro laptop. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. The laptop also needs to be able to resume quickly from this mode. Which of the following power saving modes should a technician choose? A. Stand by B. Shut down

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

QUESTION NO: 584

sts

.co

m

172

Email the business owner and offer discounted services for the next system upgrades. WiFi Card C. inquiring when the next system upgrades can be started and offer discounts. C. Contact the customer with a follow-up call.com Ac tua lTe A. Right click on the print job and select resume.co m Answer: C 173 . D. inquiring how the systems are running and offering any additional assistance. D. Bluetooth D.CompTIA 220-701: Practice Exam C. Email an assistant at the business to see if they are satisfied with the services rendered. B. The technician has not heard back from the client. C. Right click on the print job and select cancel.actualtests. Which of the following would be the BEST course of action to take? A. Suspend Answer: A QUESTION NO: 586 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.www. NIC B. Any Time. Hibernate D. Broadband card QUESTION NO: 587 Answer: B QUESTION NO: 588 A week ago a technician completed several upgrades for a business. sts How can a user continue a paused print job when using Windows XP? . Answer: C "Pass Any Exam." . Contact the customer with a follow-up call. Right click on the print job and select properties. B. Right click on the print job and select restart.

Any Time. /v C.www.com 174 Ac tua lTe sts . B. but is now attempting to use the laptop's embedded keyboard. The customer had the laptop working properly all day in a docking station setting. Have the customerrestart the computer to reset the keyboard for the customers profile.actualtests." . Question the customer to determine if they are using the embedded keyboard for the first time. Which of the following is the NEXT action to take? A. Answer: C QUESTION NO: 590 Which of the following would be the BEST device to replace a hub? A. /t Answer: D QUESTION NO: 592 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. Where would be the proper place to configure this? "Pass Any Exam. Switch B. C. Router Answer: A QUESTION NO: 591 Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? A. Modem C. Check the keyboard drivers in Device Manager and reload if out of date.CompTIA 220-701: Practice Exam QUESTION NO: 589 A company customer calls in because the keyboard on their newly issued laptop is not working right. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. D. /r B. /b D. Bridge D.co m .

com Ac A. RAID 5 C.actualtests. RAID 0 B. RAID 10 Answer: A "Pass Any Exam.INI file C. PXE Boot Rom B. RAID 1 B.www. BOOT. Optical Drive D. CPU Fan C. Any Time." .co m 175 . Hard Disk MBR Answer: C QUESTION NO: 593 A user reports a constant whining noise coming from their computer while it is on. Hard Drive Answer: B QUESTION NO: 594 Answer: A QUESTION NO: 595 Which of the following RAID arrays does only striped volumes? A. RAID 1 C. Processor B. BIOS D. RAID 5 D. RAID 6 D.CompTIA 220-701: Practice Exam A. RAID 10 tua lTe A technician has setup two disks in a RAID array of equal size. Which of the following is MOST likely failing? A. Which of the following RAID arrays is the technician using? sts .

STP D.com Ac tua QUESTION NO: 598 lTe sts . RAID 10 Answer: C QUESTION NO: 597 Which of the following cable types sends and receives data by the use of light? A. UTP Answer: B Which of the following cable types contains a foil shield inside the jacket? A. Coaxial D. UTP Answer: C QUESTION NO: 599 Which of the following connectors is commonly used on CAT6 cable? A.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 596 Which of the following RAID arrays does stripping with parity? A. RAID 1 C.www.co m 176 . RG-6 "Pass Any Exam. CAT6 C. RAID 0 B. Fiber C. RJ-45 B." . Any Time. RAID 5 D. Fiber B. STP B.

CompTIA 220-701: Practice Exam C. Fiber D. ST D. BNC Answer: A QUESTION NO: 600 Which of the following connectors is commonly used on CAT3 cable? A. Fiber B. DSL D.com Ac tua lTe A.actualtests. ST D. BNC C. RG-6 QUESTION NO: 601 Answer: A QUESTION NO: 602 Which of the following Internet access types has the GREATEST amount of latency? A. UTP C.www." . Coaxial B. Satellite C. STP sts Which of the following cable types have a single copper wire used for sending and receiving data? .co m Answer: A 177 . RJ-11 B. Cable Answer: B QUESTION NO: 603 "Pass Any Exam. Any Time.

Fiber D. Satellite Answer: C QUESTION NO: 605 Which of the following computer infections allows several computers to launch attacks against a network? A. Bluetooth Answer: A QUESTION NO: 604 Which of the following transmission mediums has the GREATEST speed? A. Cable C. Spyware Answer: D "Pass Any Exam. DSL B." .com 178 Ac tua lTe sts . Adware Answer: B QUESTION NO: 606 Which of the following malware types captures personal information? A. 802. Spyware B.11a B. Botnet B.CompTIA 220-701: Practice Exam Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. Spam C.www.11n C. Any Time. Botnet C.co m .actualtests. Spam D. Adware D.11g D. 802. 802.

without actually installing it on the workstation? "Pass Any Exam." . Botnet . Adware Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following devices would BEST protect the clients equipment from power outages? A.com Ac tua lTe sts A. Spyware B. Adware C. Botnet D.co Which of the following malware types sends out email from a clients address book? m 179 . Spyware C. Power strip B.CompTIA 220-701: Practice Exam QUESTION NO: 607 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? A. Uninterruptible power supply C. Spam B. Any Time.actualtests. Worm D. Surge protector D. Grounded outlet Answer: B QUESTION NO: 610 Which of the following boot devices can a Live version of the OS be installed and tested on.www.

CompTIA 220-701: Practice Exam A. CD B. Floppy C. Internal hard drive D. Network Answer: A

QUESTION NO: 611 Which of the following protocols uses port 110 by default? A. FTP B. HTTPS C. SMTP D. POP Answer: C

Which of the following is a type of solid state drive? A. IDE hard drive B. DVD.ROM drive C. USB thumb drive D. SCSI hard drive Answer: C

QUESTION NO: 613

Which of the following motherboards would be installed in a small form factor case? A. ATX B. Micro ATX C. AT D. NLX Answer: B

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

QUESTION NO: 612

.co

m

180

CompTIA 220-701: Practice Exam QUESTION NO: 614 IEEE1394b is capable of transfer rates of up to: A. 12Mbps. B. 400Mbps. C. 480Mbps. D. 800Mbps. Answer: D

QUESTION NO: 615 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. 110/120 Volts AC or 220/240 Volts AC B. AC or DC Voltage C. 6/12 Volts DC or 12/24 Volts DC D. 110/120 Volts DC or 220/240 Volts DC Answer: A

QUESTION NO: 616

Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Fire resistant B. Lower latency C. Increases length of cable D. Can be used with VoIP Answer: A

QUESTION NO: 617 A Windows XP workgroup computer can have up to how many concurrent connections? A. 10 or fewer B. 15 or fewer C. 20 or fewer D. 25 or fewer "Pass Any Exam. Any Time." - www.actualtests.com 181

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 618 A customer with a SOHO network reports one computer on the network does not have Internet access. In addition, the customer reports the NIC link lights for that computer are not on. Which of the following could be the problem? A. Firewall is not working. B. Internet site is down. C. Network server is not working. D. Switch is not working. Answer: D

QUESTION NO: 619

Answer: D

QUESTION NO: 620

A technician needs to boot a computer with only the basic devices and drivers. Which of the following boot options will accomplish this? A. Boot Mode B. Enable Boot Logging C. Safe Mode D. Debug Mode Answer: C

QUESTION NO: 621 "Pass Any Exam. Any Time." - www.actualtests.com 182

Ac

tua

lTe

A. Remove and replace the network card. B. Re-install the OS. C. Join the computer to the workgroup. D. Update the device driver.

sts

After installing a network card, the technician notices a yellow exclamation mark in Device Manager. Which of the following is the NEXT step?

.co

m

CompTIA 220-701: Practice Exam After a computer starts it displays an error message NTLDR is missing. Where can the technician locate the NTLDR files? A. NTOSKRNL B. OS installation disk C. BOOT.INI D. NTDETECT.COM Answer: B

QUESTION NO: 622 When a computer is turned on, which of the following is the FIRST process that runs? A. CONFIG.SYS B. NTLDR C. IO.SYS D. POST Answer: D

A. Upgrade the video card. B. Connect the laptop to a monitor. C. Replace the LCD. D. Upgrade the memory. Answer: B

QUESTION NO: 624 A customer reports that a laptop does not start when the power button is pressed. When the laptop is plugged into an outlet it starts. Which of the following is the BEST solution? A. Replace the battery. B. Remove the battery.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

A technician is troubleshooting a laptop. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start, but there is no video. Which of the following is the NEXT step to troubleshoot the issue?

lTe

QUESTION NO: 623

sts

.co

m

183

CompTIA 220-701: Practice Exam C. Replace the power button. D. Change power outlets. Answer: A

QUESTION NO: 625 A client reports that their laptop will not power off when the power button is pushed. Which of the following could be the issue? A. The MBR B. The power-management console C. The AC/DC adaptor D. The battery Answer: B

QUESTION NO: 626

A technician installs a new CD.ROM/DVD player into a laptop. The technician powers on the laptop and the drive is not detected. Which of the following should the technician do NEXT? A. Check to see if a disk is present in the drive. B. Check the manufacturer's recommended settings. C. Check the USB settings for the drive. D. Check if the drive is properly plugged in. Answer: D

QUESTION NO: 627

A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Which of the following is the MOST likely issue? A. The RAM is not seated properly. B. The system is overheating. C. The OS is not installed. D. Additional memory needs to be installed. Answer: B

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

184

www. B.co m . C. communications in both directions one at a time. C. Requesting public information B. D.actualtests. to test sociological boundaries with in the company. CMOS ROM C. Asking passive aggressive questions E. System RAM B. Hard Drive D. engage in harmless communication. acquire unauthorized information to achieve a goal. B. Flattery Answer: C. to perform a technical risk assessment of employees within the company. System ROM Answer: B QUESTION NO: 631 Full duplex supports transmission of: A.CompTIA 220-701: Practice Exam QUESTION NO: 628 Which of the following are examples of common techniques used in social engineering? (Select TWO). "Pass Any Exam.E QUESTION NO: 629 Social engineering is used to: Where is the power on password stored? A. Any Time. printing on both sides of paper one at a time. printing on both sides of paper simultaneously. A. Assuming a position of authority D. Insulting the subject to motivate a response C.com 185 Ac tua QUESTION NO: 630 lTe Answer: A sts A." . .

B. D. It pings a workstation from a remote server.co QUESTION NO: 633 m 186 . Answer: A Which of the following ports is used for telnet. A tool that tells a user of the workstation that they have exceeded their memory quota. It blocks popup ads. Port 23 C. by default? "Pass Any Exam. D.CompTIA 220-701: Practice Exam D. Port 25 D.com Ac tua lTe sts . Port 21 B. A tool that allows a user to use the workstation as a telephone through the network. Any Time. It retrieves email from the mail server. Answer: D QUESTION NO: 632 Which of the following is the definition of telnet? A. C. communications in both directions simultaneously. Answer: D QUESTION NO: 635 Which of the following ports is used by POP3. A tool that allows a workstation to tell the network that the workstation is present." . by default? A.actualtests.www. A tool that allows a user to connect to other computers. B. It holds a log of the last three passwords used. C. Port 110 Answer: B QUESTION NO: 634 Which of the following is the POP3 port used for? A.

D. A. Power supply D.com Ac tua lTe sts . Wireless router B. overheating. UPS not working properly Answer: C QUESTION NO: 637 Drive thrashing is described as which of the following? A. A recognized method of disposing hard drives that contain sensitive data.actualtests. B. Any damage to a hard drive caused by an intention or unintentional jolt or movement. Port 21 B. A method of recovering lost data from a hard disk. System RAM "Pass Any Exam. and the hard drive stops working." . RAM module is faulty C. Processor is going bad B. Port 110 Answer: D QUESTION NO: 636 A workstation has been experiencing intermittent system problems. C. Port 25 D.www. Network D. The user described the problems as: occasional rebooting. Printer E. Which of the following is the cause? A. USB C. Answer: A QUESTION NO: 638 Which of the following can be used as a boot device upon startup? (Select TWO).co m 187 . electric shock felt on computer case.CompTIA 220-701: Practice Exam A. Excessive movement between system memory and virtual memory. Port 23 C. Any Time.

B. Explain to the user they need to fill out a work order for the computer issues. Ctrl + Alt + B D.C QUESTION NO: 639 Which of the following allows a technician to boot from a special device upon startup? A. Ask the user to call another technician for more in-depth assistance. "Pass Any Exam. Function keys (e. Windows Key + B Answer: A QUESTION NO: 640 Answer: B QUESTION NO: 641 Which of the following utilities could be used to check if there is a remote device on the network? A. Help the user with every issue that they call about and put all other work orders on hold. ping Answer: D QUESTION NO: 642 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO)." . D.www. Which of the following should the technician do? m 188 .g.actualtests. Any Time. C.co A user is calling excessively with computer issues. Shift + B C.com Ac tua lTe A. nslookup D. ipconfig C. Ask another technician to take over support for this user. netstat B. F12) B.CompTIA 220-701: Practice Exam Answer: B. F9. sts .

B. it does not print. Any Time. PS/2 B. A past technician's documentation D. every time the user sends a print job to the printer. MSDS "Pass Any Exam. QUESTION NO: 644 Which of the following components is used to connect expansion boards to the motherboard? A. Which of the following is the FIRST step that the technician should do? A. Replace the paper in the printer." .com 189 Ac tua lTe sts Answer: A . and all other users are able to print to the printer. Start> Control Panel> Run>cmd Answer: A. Start>Programs>Accessories>Communications> Command Prompt D. Start> Run> Accessories> Command Prompt C.actualtests. D. Chipset Answer: C QUESTION NO: 645 A technician is about to use a cleaning solvent. Riser card D. The manufacturer's documentation C.www. Restart the print spooler service. Start> Run>cmd B.CompTIA 220-701: Practice Exam A. Start> Programs> Accessories> Command Prompt E. There are multiple printers in the office.co m . C. Confirm the printer name where the user is trying to print. The cleaning label B. Which of the following places should the technician look to find the proper handling procedures? A. NIC C.D QUESTION NO: 643 A user is trying to print to a network printer. however. Reboot the workstation and have the user log in again.

Three C. which of the following is the BEST way to dispose of the old cartridge? A. which of the following is the MINIMUM number of failed login attempts before a user is locked out? A. D. One B. assist with data transmission.actualtests.co m 190 . provide protection from heat. C. Return to the manufacturer for recycling.www." . Any Time. C. D. Answer: D QUESTION NO: 647 When applying the security settings to a network. Put the toner into a sealed bag and then throw into the garbage. Store in an air-tight container. Answer: D QUESTION NO: 649 A network that has no server controlling the computers is known as a: "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 646 After changing the toner cartridge on a printer. B. Seven D. B. prevent outside interference. Nine Answer: B The foil shielding on a STP cable is there to: A. Dispose in an incinerator.com Ac QUESTION NO: 648 tua lTe sts . prevent damage from weather.

C.co m 191 . B. D.CompTIA 220-701: Practice Exam A. D. D. Make sure that the disc is a CD and not a DVD.actualtests. Check to see if theCD. C. D. Answer: D QUESTION NO: 650 A user reports that their CD. Any Time. which of the following would be the FIRST step to evaluate this issue? A. Replacing it with a power supply made specifically for that unit. B. LAN B.com Ac tua A. Making sure the power supply will fit into the casing. C. one power supply is as good as another. What should be the BEST first step to resolve this issue? A. Answer: B QUESTION NO: 651 Answer: B QUESTION NO: 652 A user calls with a concern about network performance.Rom is not reading a disc. lTe When a component has a proprietary power supply what is the main limitation? sts . workgroup. Ensure that the CD drive is installed. Make sure that the network cable is not touching any other cables. Make sure the network cable is seated properly in the users computer. Ensure that shielded cable was used for the network." . Check to see if the network cables were terminated properly. WAN. There are no limitations. domain. C.www. Check to see if the BIOS register the drive. B. Answer: C "Pass Any Exam. Making sure that replacing the power supply is not cost prohibitive.Rom is compatible hardware.

Any Time.com 192 Ac A remote customer calls and says their computer and monitor will not turn on. powering up? B.co m . Is it a LCD or CRT monitor? E. that is plugged into the same power strip/surge protector.actualtests. An established recovery point. C. B. retinal scans. smart cards. complex user names. Answer: C A. tua QUESTION NO: 655 lTe sts . A complete back up of the hard drive. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. C. What is the manufacturer of the power strip/surge protector? Answer: A. Is another piece ofequipment. Was the electric bill paid? D. Answer: B QUESTION NO: 654 Which of the following is a best practice to create during an OS installation? A. Did the computer and monitor work before? C.www. B." .B QUESTION NO: 656 "Pass Any Exam. Which of the following would be the BEST questions to ask the customer? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 653 Certificate based security for a network would involve the use of: A. An emergency recovery disk (ERD). D. D. background checks for users. A record of the ADMIN passwords.

co QUESTION NO: 657 m . Nothing should be affected C. proceed with solution. What is the manufacturer of the power strip/surge protector? E. Nothing. Can you or someone else check the circuit breaker for that receptacle? D. Has any electrical work been done recently? G. Always on B. Make a list of all programs that will need to be reinstalled in event of a system failure B.www. The customer says the tower computer will not turn on and the monitor will not turn on either. Wake on LAN Answer: B QUESTION NO: 659 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? "Pass Any Exam. What kind of equipment is plugged into the power strip/surge protector? Answer: B. What would be the questions to ask this customer? (Select THREE). Perform backup of all data Answer: D QUESTION NO: 658 Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? A.CompTIA 220-701: Practice Exam A remote Customer calls with a dead computer. Hibernate C. How big is your electric bill? B. Create restore point D.com 193 Ac tua lTe sts .C. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F." . Any Time. Other equipment plugged into the same power strip/surge protector also will not turn on. A.F Which of the following should be recommended prior to any solution that you will implement? A.actualtests. Is another piece of equipment plugged into the same power receptacle and is it working? C. Standby D.

Put on an ESD strap and inspect the internal components B. Dispose through proper channels or send it to be repaired C. It is getting to the point that is becoming a distraction. Ask to be excused to use the phone to take a small break outside to get some air B. Which of the following is the BEST solution? A. Send them off on a small task to get a moment to concentrate and finish the job QUESTION NO: 661 Answer: D QUESTION NO: 662 A CRT has stopped working. Throw it in the trash.co m . Explain the pros and cons of each system tua A customer has asked if Windows XP is better than Windows Vista. Say nothing. relax and try to be as calm as possible while working through the distraction C. end the conversation C.www. Always on C. Which of the following should the technician do? A. the customer continually asks questions about every step being performed." . Continue answering thequestions.com 194 Ac A. CRTs are being replaced by LCDs "Pass Any Exam. Tell the customer that both are excellent choices B. Explain that what is being done is extremely complicated and requires concentration.CompTIA 220-701: Practice Exam A. D. What is the BEST response to this question? lTe sts Answer: B . Any Time. Standby B. Hibernate Answer: A QUESTION NO: 660 While working on a computer at a customers home.actualtests. Check that the tube and capacitors are intact D. Wake on LAN D. Give them a list of blog sites and documentation that discuss the twoOSs D.

90 to 180 days B.actualtests. Between 4 and 6 characters . Give the user a dedicated printer. Answer: A QUESTION NO: 666 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? "Pass Any Exam.co On average how long should your password be at minimum? m 195 . 30 to 60 days Answer: A QUESTION NO: 664 Answer: B QUESTION NO: 665 A. Annually D.com Ac A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Which of the following is the BEST option to alleviate this issue? tua lTe sts A. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 663 On average how often passwords should be changed? A. Raise the priority of the users jobs to the highest level." . Between 10 and 12 characters B. Give the user permissions to cancel other users print jobs. Between 8 and 10 characters D. Have the user work after hours to finish their print jobs. B.www. C. Between 6 and 8 characters C. D. 60 to 90 days C.

com 196 Ac tua lTe sts . There are UPSs connected to the equipment but they only last about 30 minutes. closes programs. Which of the following should you try FIRST? "Pass Any Exam. Use software that in case of an outage saves your work. Rolling back to an earlier configuration B. Preparing system for Automated System Recovery (ASR) C. Have an employee work nights to perform the shut down when the power supplies battery is about empty D.www." . however they are not receiving any Wi-Fi signals. and shuts down the computer B. Retrieve the work from a hot site for the office C. Loading a full backup onto your workstation D.co m . Replace all CMOS batteries in the office B. What is an option to ensure that all work is not lost and damage does not occur to the system? A.CompTIA 220-701: Practice Exam A. Any Time. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. Restoring all files from a storage device Answer: A QUESTION NO: 669 A customer wants to use their laptop at a local hotspot that they have successfully used before. Install a generator in the office C. but the computers gives an error that the computer has not been shutdown properly. You decide to go to a prior restore point. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 668 You have changed something on your workstation that is affecting the stability of your OS. Install a UPS in the office D. Install power strips in the office Answer: C QUESTION NO: 667 There are computers that are left on overnight to complete certain calculations and tasks. Which of the following is the action that is being performed? A.actualtests.

Move the projector further away from the laptop. C. B. Password Answer: B QUESTION NO: 672 A user reports that their DVD. Which of the following is the FIRST step to take to resolve this issue? A. Check to see if the CD. C. Change the computer from a laptop to a desktop. Check that the Wi-Fi adapter is enabled. Suggest the computer be moved around. "Pass Any Exam. Change the power settings on the projector. Change the power settings in Power Management. D. Make sure that the disc is a DVD and not a CD. Check to see if the BIOS registered the drive. B. Any Time. Ensure that the device is working in Device Manager.com Ac tua lTe sts .actualtests. Ask for model number.co m 197 . D. Answer: C QUESTION NO: 670 A customer is giving a business presentation and has attached a laptop to a portable projector. B." . C.www. Smart card D. Which of the following would MOST likely solve the issue? A. However. D. each time the customer closes the laptop the computer goes into standby.ROM is not reading a disc. Answer: D QUESTION NO: 671 Which of the following is the authentication technology used by a fingerprint reader? A.ROM has compatible hardware. Biometrics C. Software firewall B.CompTIA 220-701: Practice Exam A. Ask if they have a modem.

Move the mouse and/or press the space bar to check if the computer is in sleep mode. be stern with the user. What mouse driver are they using? C. tell the user to call back when they have calmed down. C. Which of the following steps should be performed to check the monitor? (Select TWO). B. Check the video cable to make sure it is still connected. make the user promises to keep them quiet. m . Any Time. repeat back the issue to the user to ensure understanding. D. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. Check for other equipment plugged into the same power strip/surge protector. D. E. sts .com 198 Ac QUESTION NO: 675 tua Answer: A.C lTe A.D QUESTION NO: 676 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 673 When dealing with a difficult user it is BEST to: A. If the mouse has roller ball underneath could they examine it? B. C. What is the manufacturer of the mouse? Answer: A. A.co A remote customer states their monitor has no display. What type of mouse is it? E. Check to see if the monitor and system hardware are compatible.actualtests. Answer: D QUESTION NO: 674 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. Which of the following questions should a technician ask this customer? (Select TWO). B.www. What is the manufacturer of the computer? D." .

Any Time.actualtests. Which of the following should a technician check to resolve the issues? A. CPUheatsink seated properly. The manufacturer of the RAM installed in the computer. D. Perform backup of all data. Which of the following should be done FIRST prior to the installation? A. Connecting to a parallel tape backup device D. B. C. Connecting to a parallel modem Answer: B QUESTION NO: 679 A technician is getting ready to perform a repair installation of Windows.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Which of the following MOST likely uses a parallel port? A. The manufacturer of the computer and hard drive." . The amount of RAM installed. D. D. Answer: C QUESTION NO: 677 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. B. Failed fan in the power supply. Connecting a loop-back plug B.www. Create a restore point. Upgrade all drivers. The hard drive location in the computer. C. Remove unneeded external components.co m 199 . Printing to an older printer C. Update the anti-virus software. "Pass Any Exam. Which of the following should be checked? A. B. C.com Ac tua lTe QUESTION NO: 678 sts Answer: D . Hard drive location in the computer.

Cycle the power to ensure that thent driver works.actualtests. C. Document findings. Standby B. actions and outcomes.www.com Ac QUESTION NO: 682 tua lTe sts . Wake on LAN Answer: A QUESTION NO: 683 "Pass Any Exam. Escalate the problem to the next tier support. B. Which of the following is the LAST step that should be performed? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 680 A technician has replaced an incompatible driver with one that is compatible. Standby D. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Wake on LAN B.co m 200 . Establish a theory of probable causes of the incompatible driver. Any Time. Answer: C QUESTION NO: 681 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Hibernate D. Always on C. D. Always on C." .

" . Dispose through proper channels or send it to be repaired.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . Send them off on a small task to get a moment to concentrate and finish the job. Twelve Answer: A QUESTION NO: 686 Two workstations. Answer: D QUESTION NO: 684 A CRT has stopped working. Continue answering the questions. Which of the following should the technician do? A. Which of the following should be done to ensure safety? A. Zero B. CRTs are being replaced by LCDs. Six C. B.www. Check that the tube and capacitors are intact. B. Ask to be excused to use the phone to take a small break outside to get some air. Answer: D QUESTION NO: 685 A. the customer is asking questions wanting to know every step being performed and why. It is getting to the point that is becoming a distraction. Any Time. B. relax and try to be as calm as possible while working. "Pass Any Exam. C. two monitors. Throw it in the trash. Eight D. Move some of the devices to other outlets and replace the power strips with surge protectors.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Put on an ESD strap and inspect the internal components. D. Explain that what is being done is extremely complicated and requires concentration.co m 201 . Which of the following is the BEST solution? A. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. C.actualtests. two printers. and a mini refrigerator are plugged into one power strip in a single outlet. D.

D. Install a UPS in the office. Answer: B Answer: B QUESTION NO: 689 A user has changed something on their workstation that is affecting the operability of the OS. D. Have employees shut down their computers before they leave and perform the calculation during their down time. Roll back to a previous restore point. Install power strips in the office. Setup a hot site for the office so all data will be backed up. B. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A.CompTIA 220-701: Practice Exam C. "Pass Any Exam. closes programs. Prepare system for automated system recovery (ASR). Have an employee work nights to perform the shut down. Load a full backup onto the workstation. B.actualtests.com 202 Ac A. Restore all files from a storage device. Replace the CMOS batteries to all affected equipment. D. Replace the power strips with surge protectors with longer cords. Install a generator in the office. Replace the power strips with UPSs and eliminate the extension cords. C. B.www. Answer: B QUESTION NO: 687 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. and properly shuts down the computer. Install software that saves work. Any Time. Which of the following actions should the technician perform FIRST? A. There are UPSs connected to the equipment but they only last about thirty minutes. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 688 .co m ." . C. tua lTe Computers are left on overnight to complete certain calculations and tasks. D. C.

Enable DHCP on the laptop. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen.www. C. Change the power settings in power management. D. C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 690 A customer has attached a laptop to a portable projector. Which of the following should the technician do to solve this issue? A. The client would like to access the network from outside the home and on the top floor. Answer: C QUESTION NO: 691 Answer: A QUESTION NO: 692 A client reports that after setting up a home WLAN they can only access the network from the first floor. D. Change the power settings on the projector. Use the function + f8 key to toggle between screens. B.co m 203 . Use alt + tab to toggle between screens." . Use the function + f10 key to toggle between screens. Which of the following would the technician recommend for the client? A. D. Install an access point. C. B. Reboot the laptop to toggle image between screens. Install a wireless modem. B. Any Time.actualtests. Change the computer from a laptop to a desktop. Set the SSID code on the laptop. Press the function key and then configure the projector settings. Each time the customer closes the laptop the computer goes into standby.com Ac tua lTe A. Answer: C "Pass Any Exam. Which of the following should the customer perform? .

This might be an indication that the battery is failing and can no longer hold a charge.D QUESTION NO: 695 A customer calls and wants to know how to cool a game server.actualtests. D.com Ac tua Explanation: A.www. The screen is set to automatically dim to optimize battery power when power is disconnected. Prevents the monitor from overheating lTe sts . Heatsink B. C. Use hyper-threading. Prevents motherboards temperature from getting to low B. Dissipates heat from the chips D. Install a liquid cooling system. D. B. Compressed air Answer: A QUESTION NO: 694 Which of the following is the purpose of heatsinks? A.co m 204 . Cools the power supply C. Answer: C. The LCD backlight is failing. Any Time. AGP slot C. The LCD inverter board is going bad. Which of the following is the BEST recommendation to make? A.CompTIA 220-701: Practice Exam QUESTION NO: 693 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. Answer: B QUESTION NO: 696 "Pass Any Exam. CPU slot D. B. Install multiple fans. C." . Install more memory in the system.

10 "Pass Any Exam. The LCD backlight is failing.www. D.com Ac tua lTe sts . To provide thermal transfer from the CPU to theheatsink.168. B. 169.actualtests.254.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. C. Which of the following should a technician tell the user? A.0. Answer: C QUESTION NO: 699 Which of the following IP addresses is an example of an APIPA address? A. Ergonomics B. The LCD inverter board is going bad.co m 205 . Which of the following authentication technologies can be used? A. Biometrics D. Smart key C.1." . Software firewall Answer: C QUESTION NO: 697 A user reports that when they disconnect the AC adapter from their laptop. the LCD screen gets dimmer.16 B. D. B. Any Time. the LCD returns to normal brightness. The screen is set to automatically dim to optimize battery power when power is disconnected.1 C. To provide insulation around the processor. 172. When the user connects the AC power. To protect the CPU from direct contact with theheatsink. To prevent memory vibration caused by theheatsink fan.16 12. 192. Answer: D QUESTION NO: 698 Which of the following is the purpose of thermal compound? A. This might be an indication that the battery is failing and can no longer hold a charge. C.

10 Answer: D QUESTION NO: 702 Which of the following IP address is a class C address? A. 192.254.1 B.168.www. 129.16.CompTIA 220-701: Practice Exam D.253.128 D.actualtests.1 B. 129. 169. 129.29.1.168. 192.254.16.18.18. Any Time.25.25.1 C.10 C.9 D.128 B.9 D. 192.128 Answer: D Which of the following IP addresses is a class B address? A. 192.1 Answer: A QUESTION NO: 700 Which of the following IP addresses is a class A address? A.25.168.1. 201.10 C." .co QUESTION NO: 701 m 206 .18.10.29.1 Answer: D QUESTION NO: 703 Which of the following IP addresses is a private address? "Pass Any Exam.254.1. 92.168.16.com Ac tua lTe sts . 92.1. 201.254.253. 92.

255 lTe Which of the following IP addresses is a loopback address? sts .16. 129. 127.10 Answer: B QUESTION NO: 704 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A. 192.0. 192.253. 192.168.10.10 C.0.10 B.168. 201. 9ca5rl D.1 C.168.255.10 D.254.255.0.1 C.co m 207 .9 D.1.CompTIA 220-701: Practice Exam A. 172.actualtests.25.10." .com Ac tua A. 169.254.10.www. 255.10 B.1 D.0. s1A@r4A&! B.29.254.10. Any Time. comptia1 Answer: A "Pass Any Exam. 169. 92.10 Answer: C QUESTION NO: 705 Answer: C QUESTION NO: 706 Which of the following is the MOST secure password? A.168. June171988 C.128 B.18.16. 192.

com Ac tua lTe sts . Keylogger C. CD "Pass Any Exam. Recreate the problem. C. Answer: A QUESTION NO: 710 Which of the following types of media is solid state? A. B.www. D. Keyfob D. MAC filtering Answer: C QUESTION NO: 708 Which of the following security methods prevents loading the OS without the correct credentials? A. WPA D. Blu-Ray B. Any Time. BIOS password B. Document the problem. Username and password Answer: A QUESTION NO: 709 Which of the following is the FIRST step in troubleshooting a problem? A. Take the computer apart piece by piece until the problem is identified. SSID C. DVD D." . Flash C.actualtests. Resolve the problem. by default? A. WEP B.CompTIA 220-701: Practice Exam QUESTION NO: 707 Which of the following wireless encryption methods is the MOST secure.co m 208 .

Graphics C. PCMCIA Answer: C QUESTION NO: 714 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. DVD C. Blu-Ray Answer: D QUESTION NO: 712 Answer: B QUESTION NO: 713 A.actualtests. NIC B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 711 Which of the following optical media types has the GREATEST amount of capacity? A." . Modem C. Any Time. Flash B.co Which of the following interface card types allows Internet access through a dial-up connection? m 209 . PCIe B.www. HDD D. IEEE 1394 D. Parallel . Capture D.

CompTIA 220-701: Practice Exam A.actualtests. WindowsVista Ultimate C. Touch screen D. Windows 2000 D. Cellular Answer: C QUESTION NO: 715 Which of the following input devices requires calibration before use? A. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. WindowsVista Basic B. Windows XP Answer: A QUESTION NO: 717 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. KVM B.co m 210 . Infrared D.com Ac tua lTe sts QUESTION NO: 716 . 802. Windows Media Center C. WindowsVista Premium B. Any Time.11a B." . Bluetooth C. Keyboard C.www. Windows 2000 D. Windows XP Answer: D "Pass Any Exam.

com 211 Ac tua QUESTION NO: 720 lTe Answer: D sts A. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 721 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A.actualtests. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Any Time.D QUESTION NO: 719 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. My Computer> System> Performance> Settings> Virtual Memory B.CompTIA 220-701: Practice Exam QUESTION NO: 718 Which of the following are advantages to NTFS? (Select TWO). To support dynamic disks B." . Support for file encryption D. Ability to share the file and folders Answer: B. Macintosh PC read/write access D. User access and permissions options E. Legacy support for older systems . To allow RAID support C.www. Add and Remove Programs "Pass Any Exam. File encryption options C. A. Files can be larger than 256MB B. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Network Neighborhood> Ethernet controller B.

co m 212 . Contain on a sticky note on the back of the monitor B. ipconfig D. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 724 Which of the following is the STRONGEST wireless encryption standard? A. In a Windows Vista workstation.actualtests.CompTIA 220-701: Practice Exam C. Never write down the passwords C. System BIOS Answer: D QUESTION NO: 722 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. sfc B.www. Control Panel> Power Options D. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. Any Time. WEP128 C. WEP64 B. Hide a password document in the workstation D. WPA Answer: C "Pass Any Exam. which of the following commands would the technician use? A. sigverif C.com Ac tua lTe sts QUESTION NO: 723 . WPA2 D." .

Printer Driver B.msc "Pass Any Exam.co m ." . D. B. Answer: A QUESTION NO: 726 In order for the print spooler service to start or run correctly. registry level services. NIC driver Answer: C QUESTION NO: 728 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. primary services. dependency services. perfmon. the print spooler requires other services to be running first. They state they need to upgrade the antivirus protection on the workstation. Which of the following services may need to be restarted? A. Give the caller the username and password. Refuse the callers request and inform an IT manager. D. Windows Spool Service C. They ask the employee for their username and password. C. Any Time.actualtests.www. Give the caller the information and inform an IT manager. B.CompTIA 220-701: Practice Exam QUESTION NO: 725 An employee receives a phone call from a help desk.com 213 Ac tua lTe sts . Which of the following should the employee do? A. C. These types of services are known as: A. Refuse the callers request and inform the police. Answer: C QUESTION NO: 727 A print job fails to leave the queue. Print Spooler D. driver level services.

A 32-bit operating system and a 64-bit processor C. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 730 A customer has just purchased a new laptop. Check for an external antenna. Answer: D QUESTION NO: 731 Which of the following would be required to capture video from a digital camcorder? A. IEEE 1394 D. D. eSATA C. B. print D.com Ac tua lTe sts . A dual-core 32-bit processor and a 64-bit operating system D. Check forWiFi radio on/off switch on the function keys.msc Answer: D QUESTION NO: 729 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. Without knowing the specifics of that model. Check the Device Manager for a wireless network device. how might a technician determine if the unit has WiFi capability? A. Any Time.actualtests.co m 214 . printmanagement. services. Serial B.11b Answer: C "Pass Any Exam.www. C. 802.msc C. A 64-bit processor and a Vista Home Basic operating system B." . Check for an externalWiFi on/off toggle switch.CompTIA 220-701: Practice Exam B.

D. I am not replacing the hard drive. Which of the following is the BEST action? A. Well. I cannot guarantee that your data will not be lost. Which of the following is the BEST response? A. Which of the following is the BEST response? A.co m 215 . C. D. I replaced the motherboard. the phone rings.actualtests." B. Your data should be fine." . which is the main circuit board for the PC." B. Take the call. Answer: B QUESTION NO: 734 A technician is on a repair job and is expecting an important personal call on their cell phone.www. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned." Answer: C QUESTION NO: 733 A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. This type of repair will not affect it.CompTIA 220-701: Practice Exam QUESTION NO: 732 A technician has just finished doing a repair and the client wants to know what repairs were performed. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time." C. Apologize and excuse oneself for a moment to take the call quickly outside the room. D. I will let you know what happens after the repair. please read it and then get back to me with any questions. Have the phone onvibrate before starting the repair. B. "Here is all my documentation for the repairs. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. Answer: A "Pass Any Exam. "I replaced some of the computer parts and now it is functional. Immediately leave and go to another room to take the call and deal with the repair later.com Ac tua lTe sts . In the middle of doing the repair. Any Time. "I am not sure if your data will be lost I will confirm with my manager. C.

Encrypt the sensitive data so that it cannot be read without a key. Front panel media lock B. D.actualtests. Which of the following is the BEST response to the clients next repair order? A. making C: the OS and D: the data.www. Biometric fingerprint scanner D. lTe sts Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Show the client how to put the keys back on. Refuse to do the repair until the client learns how to type with long fingernails. but let the client know that the client will be charged extra for the same repair nexttime. while protecting the data from the operating system related issues? . Partition the drive into two logical drives. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Keylogger C. Any Time." . B. C. Hide the sensitive data from casual view using folder Properties . Partition the drive into two physical drives making C: the OS and D: the data. C. D. Do the repair. Do the repair with a good attitude.com Ac tua A. Barcode reader Answer: C "Pass Any Exam. B.co m 216 . Answer: B QUESTION NO: 736 Answer: C QUESTION NO: 737 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A.CompTIA 220-701: Practice Exam QUESTION NO: 735 A client is having a recurring problem with keys popping off their keyboard. Do the repair and request that the client trim their fingernails to prevent the keys from popping off.Attributes.

B.com 217 Ac A technician has replaced a power supply for a client and notices there is no power protection in use. Tell the client they need to install a surge protector soon. D. Answer: C QUESTION NO: 740 A. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Remove excessive dust and loose items.www. Check for and remove outdated components. Power strip C. Cover the extra power plugs not being used with electrical tape. music and browse the Internet. The system specifications are still "Pass Any Exam. Replace all cooling fans with new ones. C. Install an uninterruptible power supply (UPS). B.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 738 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. C. Any Time. Larger power supply D. Answer: A QUESTION NO: 741 A client reports that their system runs slowly. UPS B.co m . They have had the system for two years and use it primarily to download photos. CMOS battery Answer: A QUESTION NO: 739 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Which of the following is the BEST action to take? tua lTe sts . Unplug the computer after testing and recommend to the client that they need to install a surge protector. D." . Leave it up to the client to take their own precautions.

Formulate a theory. which of the following actions should be taken NEXT? A. Answer: B Which of the following network classes exists if the default subnet mask is 255. D.0? A. Class C D.0? A. C. Document the actions. Which of the following is the FIRST action to take? A. Run CHKDSK on the hard drive.www.com 218 Ac tua lTe QUESTION NO: 743 sts .CompTIA 220-701: Practice Exam very good. C. Any Time.0. Answer: A QUESTION NO: 742 After the technician performed a repair and has verified that the computer is working properly. Increase the systems RAM. Suggest purchasing a newer processor. B. Class D Answer: C QUESTION NO: 744 Which of the following network classes exists if the default subnet mask is 255. Establish a plan. Class D Answer: B "Pass Any Exam.255. Class B C. D.255." . Identify the problem.actualtests.co m . Class A B.255. B. Class B C. Class C D. Class A B. Defragment the hard drive.

Class C D.0.com Ac tua QUESTION NO: 747 lTe sts .1? A." . Class A B.0? A.co m 219 . Any Time. Class B C. Class C D. Class D Answer: C Which of the following network classes exists if a hosts IP address is 172. Class A B. Class B "Pass Any Exam.1? A.30.1.actualtests.172. Class D Answer: A QUESTION NO: 746 Which of the following network classes exists if a hosts IP address is 192.168.0. Class B C. Class A B. Class B C.1. Class C D. Class A B.22.0? A. Class D Answer: B QUESTION NO: 748 Which of the following network classes exists if a hosts IP address is 10.CompTIA 220-701: Practice Exam QUESTION NO: 745 Which of the following network classes exists if the default subnet mask is 255.www.

Hardware Profiles Answer: C QUESTION NO: 752 "Pass Any Exam. Task Manager B. dynamic IP address.CompTIA 220-701: Practice Exam C. Class D Answer: A QUESTION NO: 749 Which of the following devices can automatically assign host IP addresses? A. Bridge QUESTION NO: 750 Answer: B QUESTION NO: 751 Which of the following contains the settings to change the size of the paging file? A. Any Time.com Ac tua lTe A. D. Device Manager C. reserved IP address. Class C D. Router C. static IP address. C.co m Answer: B 220 . Virtual Memory D.actualtests." . sts A host that has been assigned a permanent IP address is said to have a: . B. stationary IP address. Hub D.www. Switch B.

Double click theprinters icon. The components driver is outdated. Double click theprinters icon. right click on the print job and select properties. Double click theprinters icon. B. B. Answer: A QUESTION NO: 755 How can a user delete an active print job when using Windows XP? A. The component is disabled. Double click theprinters icon. Double click theprinters icon. The component is not installed. The components driver is not found. right click on the print job and select cancel. right click on the print job and select restart. D.actualtests. Double click theprinters icon. D. right click on the print job and select resume. right click on the print job and select cancel. Double click theprinters icon. Double click theprinters icon. right click on the print job and select delete. Answer: D QUESTION NO: 753 How can a user temporarily stop an active print job when using Windows XP? A. right click on the print job and select resume.CompTIA 220-701: Practice Exam Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. How can a user continue a paused print job from the first page when using Windows XP? A. C. D. Double click theprinters icon. right click on the print job and select cancel. C. Double click theprinters icon. Answer: C "Pass Any Exam. D. right click on the print job and select properties. Double click theprinters icon. C. Any Time. B. B.www.co m . right click on the print job and select restart. Double click theprinters icon. right click on the print job and select pause.com 221 Ac tua lTe QUESTION NO: 754 sts Answer: A . right click on the print job and select restart." . C.

C.actualtests. 5 B.com Ac tua lTe A. Print sharing has not been enabled on the host computer. Answer: C QUESTION NO: 757 Answer: A QUESTION NO: 758 How many concurrent connections can a Windows XP computer have established at any given time? A.www." . The shared printer is not compatible with the host computers operating system.co In Printer Properties. B. D. Which of the following is the MOST likely cause? A. The print drivers have not been installed on theusers remote computer.CompTIA 220-701: Practice Exam QUESTION NO: 756 A remote user cannot locate a printer connected to a host computer in a workgroup. 20 Answer: B QUESTION NO: 759 Which of the following is an example of when a VPN should be used? "Pass Any Exam. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? m 222 . Security D. 10 C. Ports C. General sts . 15 D. Simple file sharing has not been enabled on the host computer. Any Time. Advanced B.

Be sensitive to the customer's culture. A remote user updating the antivirus software on their notebook computer." . Please try to be more conscious of static when using this PC. D. C. Call the service manager and inform them of the current situation. B. Please inform me if you think you want me to come back and check it again tomorrow. Inform the customer of the expense that is being incurred. A user checking their personal email at an office.actualtests. Follow the manager's instructions. A new service call is received. D.co m . Use technical acronyms to show your technical expertise. Please inform me if the PC will be processing more work than for which it was designed. with a response time to another site of two hours. Which of the following would be the BEST choice to address this situation? A. C. A kiosk in a department store that looks up information in their online catalog. D.www. Answer: D QUESTION NO: 761 Which of the following is the BEST response when interacting with a customer? A. A remote salesman must transfer contract data to the corporate office. Call the customer and reschedule for another time. Please inform me if you continue to have any problems with this PC.ended questions. The technician has verified that the unit is working properly and is now updating the customer on the event. Only ask the customercloseD. Which of the following responses would be BEST to use? A. B. C.CompTIA 220-701: Practice Exam A. Answer: C QUESTION NO: 760 A technician has replaced a failed DIMM. Call the service manager and inform them of the current situation. Answer: D QUESTION NO: 762 A technician is working onsite on a virus problem affecting several computers and servers.com 223 Ac tua lTe sts . B. Any Time. "Pass Any Exam. B.

C. share this with the customer and take steps to minimize the reoccurrence. Any Time. Upgrade the hard drive and reboot the system. NTFS. Document the solution. Answer: A QUESTION NO: 763 A technician has completed the repair of a problem on a PC. D.actualtests. CDFS.www. B. C.co Answer: C m 224 . Answer: A QUESTION NO: 765 The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. HPFS. Call the service manager and inform them that the new service call cannot be made in time. Remove the cover of the workstation case and use an ESD strap before the upgrade. share this with the customer and take any preventative measures.com Ac tua A. Call the new service customer and re-schedule the call for another time. Document the core actions and inform the customer the repair has been completed. D. Document the entire event. B. Which of the following is the NEXT step to take? A. FAT32." . which of the following is the FIRST course of action to take? sts QUESTION NO: 764 . Before starting any work on the system.CompTIA 220-701: Practice Exam C. D. D. Unplug the workstation and begin the upgrade. lTe A technician is sent to do a hard drive upgrade in a workstation. Inform the customer of the steps taken during the repair and continue to the next service call. B. C. Answer: C "Pass Any Exam. Complete a full backup of the workstation before making any upgrades.

TPM D. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 766 Which of the following needs to be completed before a clean installation of Windows Vista can occur? A.www.INI file C.com 225 Ac tua QUESTION NO: 768 lTe Answer: C sts A. IEEE 1394b Answer: D QUESTION NO: 769 A user is reporting frequent drops in the 802. Which of the following is the MOST likely cause of the customers issues? A. 802. Proper configuration of the BOOT. CMOS B. The customer has installed a new cordless telephone recently that uses the 2.11n B. RFI "Pass Any Exam. USB 2.4GHz spectrum. IEEE 1394a C." .0 D. VRAM C. Installation of the NTLDR B.co m BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? .actualtests. RAID .11g wireless signal. Partitioning and formatting of the hard drive D. Installation of updated device drivers Answer: C QUESTION NO: 767 Which of the following is the FASTEST possible connection speed for an external hard drive? A.

Dual-channel C. Double-sided B.co m 226 . Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). EMI Answer: A QUESTION NO: 770 Which of the following memory types finds and corrects errors? A. Electrical surges C. Windows Vista Home Basic C. and does not wish to lose any files in the process. Trojans C. Windows Vista Home Premium B.www. WindowsVista Business tua lTe A customer wants to upgrade from Windows XP Professional to Windows Vista. Freeware D. RDRAM D. Windows Vista 64-bit edition D. Spyware B.E QUESTION NO: 772 Which of the following are known as malware? (Select TWO). Shareware "Pass Any Exam. DLLs E. sts . WindowsVista Ultimate E. ESD D." . ECC Answer: D QUESTION NO: 771 Answer: D.actualtests.com Ac A. A.CompTIA 220-701: Practice Exam B. Any Time.

CompTIA 220-701: Practice Exam Answer: A. If the print spooler service needs to be configured for multi-page printing. C. If the printer needs a firmware upgrade to print multiple documents at once. Any Time. 127 D.actualtests. If the printer needs a memory upgrade to print multiple documents at once.www. If the printer needs the queue cleared. 128 Answer: C QUESTION NO: 776 "Pass Any Exam.co m 227 . B. 32 B. Which of the following should the technician check FIRST? A. Hertz C. The user sent ten different documents over a span of an hour. Answer: D QUESTION NO: 774 Answer: C QUESTION NO: 775 How many devices are supported on a single USB port? A. Frequency B.B QUESTION NO: 773 A user reports that none of their documents are printing." .com Ac tua lTe A. Wattage D. 64 C. Amperage sts A technician is building a new system for a client with multiple processors and hard disk drives. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? . D.

Pull over. Advise the user to not do anything else. C. The technician had planned to arrive five minutes early. Any Time.www. As the technician begins to evaluate the situation. Answer: A QUESTION NO: 779 The technician has arrived at an angry corporate users desk to find a bluescreen. B. call the customer and cancel the appointment. B. The customer would like another computer so "Pass Any Exam. Answer: A QUESTION NO: 778 The technician is assisting a user who has little knowledge of computer terms. and an error message of a corrupted file. Which of the following is the BEST course of action? A. reschedule for another time. Speak slowly. Alkaline C. Lithium Ion D. Call another technician and have the other technician reschedule the appointment for another date. the customer demands the computer be replaced immediately. C.co m .com 228 Ac tua lTe sts .CompTIA 220-701: Practice Exam Which of the following battery types are used in MOST laptops? A.actualtests. Use an alternate route and get to the appointment ten minutes after the scheduled time. Repeat the steps multiple times so that the user can understand the computer terms. Nickel Cadmium Answer: C QUESTION NO: 777 The technician is driving from one appointment to the next and encounters a traffic jam." . D. Pull over. Nickel Metal-Hydride B. and explain the delay. call the customer from a mobile phone. Listen and ask questions using non-technical terms. D. Which of the following is the BEST method of working with this user? A. until the technician can arrive and work on the computer themselves. direct the user to do a hard shut down with the computer and talk them step by step through the boot process.

B. Which of the following is the BEST course of action? . D. B. The customer states they have important documents and photos on the drive which cannot be replaced. to boot the computer and retrieve the users data to a shared network drive.actualtests. The company has provided remote control software. The user is attempting to install a local printer and has become frustrated and is berating the support staff. C. in case the customer decides to sue for loss of data. until they have completely calmed down. Immediately replace the hard drive with a new. explaining you will remote into the computer and assist in installing the printer. the hard drive has failed and the data cannot be retrieved within the hour. Which of the following options is the BEST course of action? A. they determine that the hard drive has failed.com 229 Ac A. "Pass Any Exam. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. Listen calmly to the user. Any Time. B. explaining to the user the unit will be restored as quickly as possible. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. Remain positive with the user. larger model.co m . using the various OS options available. Answer: C QUESTION NO: 780 Answer: A QUESTION NO: 781 After the technician has evaluated the notebook. Remain calm and positive. D. and then explain why they cannot get the printer installed themselves. but the data is gone. After listening to the user. explain with authority." .CompTIA 220-701: Practice Exam they can make their presentation that is due in an hour. use MMC to grant administrative rights to the user. C. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. While the user is talking. and then tell the user to try the install once again. Shut down the computer. tua lTe sts The technician is talking to a company user who is out of state on a business trip. Which of the following is the BEST course of action? A. Document on the service record the steps the technician took to evaluate the drive.www. Work quickly.

the video card is failing. Which of the following is the NEXT course of action? A.actualtests. D. Establish the probable cause of the card failure for the customer. B. Test the computer to determine the probable cause of failure. such as a data recovery service. B. B. C. what has happened to the drive and explain the options available. Which of the following is the NEXT step to take? A. C. "Pass Any Exam. Ignore the call. Answer: C QUESTION NO: 782 The technician is on-site at a customers home. Answer: D QUESTION NO: 783 The technician has confirmed through their testing. conducting an initial evaluation of the problem with the customer." .www. D. Re-evaluate the repair theory to ensure the issue will not occur again.com 230 Ac tua lTe sts . Immediately stop working and leave the room to answer the call. Request the customer to leave the room while the call is answered. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. Question the customer on any changes made to the computer before installing the video card. Question the user to insure they do not attempt to make changes and break the computer again.CompTIA 220-701: Practice Exam C. The technician receives a call and the caller ID shows the call is from the technicians childs school. Explain to the customer in non-technical terms. Which of the following is the BEST course of action? A. C. as the school can be contacted later in day.co m . D. Install an on hand video card and show the customer it is repaired. Any Time. Discuss options acceptable to the customer to address the issue. Answer: C QUESTION NO: 784 The technician has completed the repair action on the computer. Inform the customer about the need to take the call from the school.

B. D. Document the evaluation and actions taken. The technician needs to install the scanner using the instructions provided.com 231 Ac A. plug in the scanner. Boot to BIOS/setup and confirm the hardware settings are correct. as this may have deleted the network printer. Which of the following would be the NEXT evaluation step? A. D. Ask the customer to open the printer properties and check the page size and paper orientation. and then install the drivers." . "Pass Any Exam. D. B. The technician has to use Device Manager to update the drivers and then attach the scanner. Check that the network printer is connected to the USB port on theusers computer. C. They have checked the printer and found coworkers have been printing documents. C. Which of the following actions will BEST resolve the issue? A. Ask the customer if they have installed a local printer at home.actualtests. QUESTION NO: 786 Answer: D QUESTION NO: 787 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. Which of the following is the NEXT step to take? . The technician has to boot. C. B.CompTIA 220-701: Practice Exam D. Answer: D QUESTION NO: 785 The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Replace the PS2 keyboard with a USB keyboard and try again. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer.www. Any Time. The technician has to turn on plug and play before the scanner will work. Check the power connections to the equipment and see if there is a surge protector in use. tua lTe sts A customer states that none of the print jobs they have submitted have printed from the network printer. Check the work area and keyboard for foreign substances.co m Answer: C .

the embedded keyboard will not function correctly. B. Answer: A QUESTION NO: 789 Which of the following statements is true when a docking station is used for the first time? A. the Infraredport will no longer function. check Network Places to ensure proper card functionality. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 788 The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip." . D. ensure the phone and modem properties are set for the local area code. After installing the card with the administrative account. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic.com 232 Ac tua lTe sts . Docking stations will only work if an external power supply is connected. B. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. After inserting the PCMCIA card.co m . If the external keyboard number lock is toggled on. D.actualtests. Answer: A "Pass Any Exam. B. When the Bluetooth function is enabled. After installing the card. Answer: B QUESTION NO: 790 Which of the following statements is true about a laptop communication connection? A. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. Install the card using the customers log in.www. C. D. Bluetooth devices will need to add the security code. Any Time. C. If wireless security is enabled on the network. Which of the following describes the NEXT step to take? A. and then configure the card using the administrative account. C. have the customer test the card using their log in.

DHCP Answer: D QUESTION NO: 792 Which of the following command line paths shows the recovery consoles installation? A. B. E. NETBEUI can only be used on pre-Windows NT networks. Which of the following is the BEST approach the "Pass Any Exam. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO).com 233 Ac QUESTION NO: 793 tua Answer: A.CompTIA 220-701: Practice Exam QUESTION NO: 791 Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? A." . NETBEUI is designed to be used on small size LANs.co When working within large computer networks. NETBEUI is not a routable protocol. TELNET C. D:\i386\tools\console B.D lTe A. Any Time. D. NETBEUI can only be used with DHCP.actualtests.www. D:\i386\winnt32 /cmdcons Answer: D QUESTION NO: 794 A customer reports that a computer can no longer print. DNS D. D:\i386\utilities\console D. D:\i386\tools /cmdcons C. The customer works at a company where the users all print to networked printers. sts . HTTP B. C. NETBEUI is unavailable on non-Windows operating systems. m .

Answer: C QUESTION NO: 795 Answer: A QUESTION NO: 796 When comparing solid state drives vs. They are susceptible to failure typically caused by strong vibration or rough handling. IDE drive "Pass Any Exam. ensure the device is still online. which of the following holds true? A. USB hard drive B. They have a larger platter than other magnetic devices. and send a print job. turn the printer off and on. Solid state drives are faster. magnetic drives. run a self-test. more reliable. is setup as the default printer. They have no moving parts and can tolerate vibration. C. turn the printer off and on. and then attempt to print from the computer. D. more reliable. and require less power. and require less power.CompTIA 220-701: Practice Exam technician should take? A. and require more power. B.www.com Ac tua lTe sts A.actualtests. more reliable. Any Time. and begin running diagnostics on the printer. Solid state drives are slower. . Solid state drives are slower. more reliable. Answer: B QUESTION NO: 797 Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? A. C. B. and require more power. They require more power than other drive types. Solid state drives are faster. B. Verify which printer the customer prints to.co m Which of the following characteristics apply to solid state drives? 234 . run a print engine test. D. Redirect the customer to another printer if available. C. Ask the customer which printer the customer prints to. D. Reinstall the printer drivers." . and verify the correct tray is being selected before printing.

www. Liquid cooling systems are less effective at cooling the processor. FTPS C. Blu-Ray drives can read Blu-Ray media. Blu-Ray drives can read Blu-Ray media. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. D. D. DVD media. B. DVD media. DVD drives can readBlu-Ray media.CompTIA 220-701: Practice Exam C.actualtests. and CD media. TELNET Answer: D QUESTION NO: 801 "Pass Any Exam. Any Time. FTP B. HTTPS D. DVD drives can readBlu-Ray media.com Ac tua A. C. Liquid cooling systems are more effective at cooling the processor. SATA drive Answer: C QUESTION NO: 798 Which of the following is a true statement regarding optical drives and backward compatibility? A. QUESTION NO: 799 Answer: A QUESTION NO: 800 Which of the following protocols uses port 23. and CD media. DVD media. Flash drive D. but not CD media. by default? A. DVD media. C." . B.co m Answer: B 235 . lTe sts Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? . Liquid cooling systems are less efficient than the traditionalheatsink technology. but not CD media.

CompTIA 220-701: Practice Exam Which of the following ports needs to be blocked to prevent Internet access? A. A switch broadcasts all data packets that are sent on the network. Any Time. which of the following is the BEST task to perform? "Pass Any Exam. 21 C. C. which of the following file system formats would be the BEST choice for security purposes? tua QUESTION NO: 803 lTe Answer: C sts . D. 80 Answer: D QUESTION NO: 802 Which of the following BEST describes the differences between a switch and a router? A. A router broadcasts all data packets that are sent on the network. A. B. FAT16 Answer: A QUESTION NO: 804 Before upgrading an operating system on a PC. CDFS D. where a router interconnects one or more networks." . where a router interconnects devices on a network. and a router transmits data directly to the device.actualtests. A switch interconnects one or more networks. A switch interconnects devices on the same network to be able to communicate.www.com Ac Before performing a clean install of Windows XP professional. 23 D. NTFS B. 20 B. FAT32 C.co m 236 . and a switch transmits data directly to the device.

Security key used C. Broadcast name B.com Ac tua A. B. Backup the hard drive. Update the device drivers. C. D. System Information C.co m 237 . Component services lTe Which of the following tools can be used to update a driver? sts . Suspend D.www. Partition the hard drive. Disk Management D. Any Time. Wireless channel used Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam A. Format the hard drive. Device Manager B. Encryption type D. Wake on LAN (WOL) B." .actualtests. Hibernate Answer: D QUESTION NO: 806 Answer: A QUESTION NO: 807 The SSID on a wireless network is which of the following? A. Answer: C QUESTION NO: 805 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. Standby C.

Drive lock D. WPA D. D.CompTIA 220-701: Practice Exam QUESTION NO: 808 Which of the following is the STRONGEST wireless encryption type? A.www. WEP B. A program that appears to be harmless but has a malicious agenda. IR scanner B. Ctrl + Alt + Esc B. tua lTe sts .actualtests. A malicious program that spreads itself in a system without the need of a host.com Ac A. B. Malicious code that can propagate itself to different host files." . A program that is used to track user information for commercial reasons. WPA2 Answer: D QUESTION NO: 809 Which of the following security devices uses biometric technology? A. Windows Key + D C. WEP2 C. Fingerprint scanner C. Smart card Answer: B QUESTION NO: 810 Which of the following BEST describes a virus? Answer: A QUESTION NO: 811 Which of the following key commands will lock a workstation? A.co m 238 . Ctrl + Alt + L D. Any Time. Windows Key + L "Pass Any Exam. C.

Any Time.com 239 Ac QUESTION NO: 814 tua lTe sts . Which of following drive types did the technician install? "Pass Any Exam.co m . Answer: B QUESTION NO: 815 A technician is installing a hard drive that does not contain any movable parts inside. The hard drive is set to pre-format conditions. C. Which of the following has MOST likely been performed? A. C. B. Port 25 is setup for port forwarding. D." . Answer: A QUESTION NO: 813 Which of the following authentication technologies is the MOST effective? A. Username and password B. Port 25 has been opened. Port 25 is no longer being used. Data has been backed up. Biometrics C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 812 An exception is made for port 25. Port 25 is running at full duplex.www. The hard drive has been reformatted. BIOS security D. Data has been restored.actualtests. D. Smart card Answer: B The term data wiping refers to which of the following? A. B.

actualtests. IR keyboard D.CompTIA 220-701: Practice Exam A. Biometric devices Answer: B "Pass Any Exam. Solid state Answer: D QUESTION NO: 816 Which of the following devices writes data by burning an image to the media? A. Dual-layer DVD B. Single-layer DVD D. CCD barcode reader B. Floppy disk C. SATA B." . Solid state B. PATA D. IDE C. FDD D. Laser barcode reader C. Optical C.com Ac tua lTe sts QUESTION NO: 817 . Any Time. Blu-Ray disk Answer: C QUESTION NO: 818 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. HDD Answer: B Which of the following media types has a capacity of 4.www.7GB? A.co m 240 .

DVI Answer: A QUESTION NO: 820 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. HDMI B. Control Panel C.CompTIA 220-701: Practice Exam QUESTION NO: 819 Which of the following cable media types passes sound and video through one cable? A. Event Viewer "Pass Any Exam. My Network Places B. Task Manager B. Any Time. My Computer D. S-Video C. Resolution C.com Ac tua lTe sts .www. Auto Alignment B." . Task Bar Answer: C QUESTION NO: 822 Which of the following places would a technician go to view running system processes? A. Refresh Rate Answer: C QUESTION NO: 821 Which of the following places would a technician look to view the local drives? A. Start Menu C. Task Bar D. Degauss D. VGA D.co m 241 .actualtests.

Dial-up C. Cable Answer: D QUESTION NO: 824 Answer: B QUESTION NO: 825 A.www. Cable D. Smart key Answer: A QUESTION NO: 826 Which of the following interfaces allows for the FASTEST speed? "Pass Any Exam. Dial-up B. Verbal recognition D.co Which of the following network connections uses an analog signal? m 242 .actualtests. Fingerprint scan B. Satellite C. Wireless B. Satellite .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 823 Which of the following connection types will commonly be transmitted over RG-6 media? A. Password C. Any Time. Which of the following is an example of this feature? tua lTe sts A." . DSL D.com Ac Biometric authentication is a security feature preventing access to a device.

1 C. 1280Mbps Answer: B Which of the following is the maximum recommended cable length for connecting USB devices? A.0 B. 7 meters (23 feet) C.www. IEEE 1394b Answer: D QUESTION NO: 827 Which of the following speeds is the maximum transmission rate of the USB 2. 10 meters (33 feet) D. Any Time. Desktop PCs D. USB 2.co m 243 . 800Mbps D.CompTIA 220-701: Practice Exam A.actualtests. USB 1.0 interface? A.com Ac tua lTe sts QUESTION NO: 828 . Notebooks C." . 15 meters (49 feet) Answer: A QUESTION NO: 829 Cardbus interfaces are mainly found on which of the following? A. 480Mbps C. IEEE 1394a D. Cell phones B. PDAs Answer: B "Pass Any Exam. 400Mbps B. 5 meters (16 feet) B.

RW drive "Pass Any Exam. Control Panel > System Applet > Properties > Computer Name Tab tua Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? lTe sts . 300Mbps C. 63 D. 150Mbps B. CRT monitor C. Optical DVD.co m . 400Mbps D. 800Mbps Answer: B QUESTION NO: 832 Answer: B QUESTION NO: 833 Which of the following devices has an extremely dangerous electrical charge when exposed? A.CompTIA 220-701: Practice Exam QUESTION NO: 830 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. 7 B. Control Panel > System Applet > Properties > Advanced Tab D. Right click on My Computer > Properties > Computer Name Tab B." . 15 C. Right click on My Computer > Properties > Network Identification Tab C.actualtests.www. USB mouse D. 127 Answer: C QUESTION NO: 831 Which of the following is the maximum transfer speed that can be achieved on SATA interface? A. Any Time.com 244 Ac A. Laptop LCD screen B.

Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Windows XP Professional Answer: A QUESTION NO: 836 Which of the following 32-bit processors has 64-bit capability? A. Windows Server 2003 C. Any Time. which of the following is the proper way to delete a print job in queue? A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 835 UAC is a security feature found in which of the following operating systems? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 834 In Windows XP. Intel Pentium 4 Extreme Edition D. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. WindowsVista Business B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B.actualtests. Intel Itanium C.com 245 Ac tua lTe sts ." .co m .www. Windows 2000 Professional D. Intel Pentium M B. Intel Core 2 Duo Answer: D QUESTION NO: 837 "Pass Any Exam.

Answer: B QUESTION NO: 840 Which of the following network media types uses pulses of light to transmit data? A. C. After clearing it with the manufacturer. Newer ATX power supplies do not use pins 21 through 24. B. Which of the following is the BEST reason why this fix worked? tua lTe sts . Which of the following is the correct cable to use? A.co m 246 . Older ATX power supplies are no longer available.CompTIA 220-701: Practice Exam A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. the cable is plugged in and the PC is up and running. Newer ATX power supplies are 20/24 pin compatible. B. The FilterKeys option is enabled. 6-pin male to male Answer: B QUESTION NO: 838 A laptop user states that lately that when certain letter keys are pressed. D. Fiber "Pass Any Exam. D.actualtests. Any Time. The NumLock option is enabled. the technician observes the motherboards main power connector has less pins than the new power supply cable. C. The StickyKeys option is enabled. Answer: B QUESTION NO: 839 A.www. Older ATX power supplies have a separate P4 connector. numbers appear on the screen. 6-pin male to 4-pin female B." .com Ac While replacing an ATX power supply in an older model desktop PC. Which of the following is the MOST likely cause of this situation? A. The ToggleKeys option is enabled. 9-pin male to male C. 4-pin male to male D.

SDRAM B. RDRAM Answer: D QUESTION NO: 844 "Pass Any Exam.co m 247 . Printer settings D.www. On the CPU Answer: D QUESTION NO: 843 Which of the following memory types must be used in pairs? A. SODIMM D.com Ac tua lTe sts .actualtests. DSL D. Print test page B. Satellite Answer: A QUESTION NO: 841 Which of the following displays a list of print jobs waiting to process through a printer? A. Any Time. Print queue C." . On the front side bus D. On thesouthbridge chip C.CompTIA 220-701: Practice Exam B. Printer properties Answer: B QUESTION NO: 842 Where is the L2 cache located? A. Cable C. DDR2 C. Between the CPU and RAM B.

CompTIA 220-701: Practice Exam Which of the following connector types is used on fiber cables? A. BNC B. ST C. RJ-45 D. RJ-11 Answer: B

QUESTION NO: 845 Which of the following cable types releases the LEAST amount of toxic fumes in a fire? A. Plenum B. Non-plenum C. STP D. UTP Answer: A

QUESTION NO: 846

Which of the following wireless types, by default, has the GREATEST throughput and amount of coverage? A. 802.11a B. 802.11n C. 802.11g D. 801.11b Answer: B

QUESTION NO: 847 Which of the following is used to rate desktop power supplies? A. Maximum input voltage B. Maximum resistance C. Maximum output wattage D. Maximum output consumption Answer: C "Pass Any Exam. Any Time." - www.actualtests.com 248

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam

QUESTION NO: 848 A customer reports that their laptop keyboard does not work. Which of the following is the NEXT step in the troubleshooting process? A. Update the keyboard drivers. B. Re-install the OS. C. Attach an external keyboard. D. Press ctrl + alt + delete on the keyboard. Answer: C

QUESTION NO: 849

New policies have just been developed by a companys IT Department. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Dealing appropriately with confidential materials B. Compliance in the workplace C. Professionalism in the workplace D. Self monitoring, analysis and reporting technology (S.M.A.R.T) Answer: B

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 850

tua

Answer: A

lTe

A. Social engineering B. Trojan attack C. Denial of Service (DoS) attack D. Mantrap

sts

.co

A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. The technician explains this is against company policy. Which of the following threats has been attempted?

m

249

CompTIA 220-701: Practice Exam QUESTION NO: 851 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. It is company policy that all documents be labeled even if they are not sensitive. Which of the following security elements governs data sensitivity? A. Unclassified B. Exceptions C. Cultural Sensitivity D. Classification Answer: D

QUESTION NO: 852 A technician is troubleshooting and wants to limit the amount of programs on startup. Which of the following should be used? A. Event Viewer B. Task scheduler C. Configuration Utility D. Device Manager Answer: C

QUESTION NO: 853

Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services, token ring, and ATM. Despite the stricter performance specifications, Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of______in length. A. 328 meters (1076 feet) B. 100 meters (328 feet) C. 30 meters (100 feet) D. 150 meters (492 feet) Answer: B

QUESTION NO: 854

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

250

CompTIA 220-701: Practice Exam The_________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. A. Native resolution B. Contrast ratio C. Pixelation D. Base frequency Answer: A

QUESTION NO: 855 Which of the following battery chemistries has the longest life when used with portable computing devices? A. NiCd B. NiMH C. Alkaline D. Li-Ion Answer: D

QUESTION NO: 856

A. True B. False Answer: A

QUESTION NO: 857 Which of the following is not a benefit of laptop design? A. Portability B. Increased performance C. Desktop replacement D. Higher-quality construction Answer: B

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

It is possible to see status light indicators on the interfaces of NIC and Modem

lTe

sts

.co

m

251

CompTIA 220-701: Practice Exam QUESTION NO: 858 Which of the following is not a requirement for ACPI to function? A. The BIOS must support ACPI B. YOU must be running Windows 95 or later C. The motherboard must support ACPI D. The processor must support ACPI. Answer: B

QUESTION NO: 859 Which of the following is not a requirement for ACPI to function? A. The BIOS must support ACPI. B. YOU must be running Windows 95 or later. C. The motherboard must support ACPI. D. The processor must support ACPI. Answer: B

QUESTION NO: 860

Which laptop input device was released with the IBM ThinkPad series of laptops? A. Touchpad B. Mouse C. Point stick D. Trackball Answer: C

QUESTION NO: 861 Which of the following is a disturbance that affects an electrical circuit, such as wireless communications, due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. RFI B. ESD C. CRT "Pass Any Exam. Any Time." - www.actualtests.com 252

Ac

tua

lTe

sts

.co

m

www. Logic bomb D.com Ac tua lTe A.C 253 . Run Windows without processing AUTO EXEC. The video card manufacturer's website C. DOS B. Boot the system without scanning drives.) A. Where could you check for troubleshooting information? (Choose all that apply.CompTIA 220-701: Practice Exam D.BAT and CON FIG. Start Windows using only basic files and drivers." . The server log QUESTION NO: 863 What does Safe Mode allow you to do? Answer: C QUESTION NO: 864 Which type of attack denies authorized user's access to network resources? A. D.actualtests. C. Social engineering Answer: A QUESTION NO: 865 "Pass Any Exam. Another computer with the same video card B. Any Time. The manual that came with the card D. sts . Worm C. EMI Answer: A QUESTION NO: 862 You are having problems with the video card in one of your computers.SYS B.co m Answer: B. Skip loading the Registry.

RDISK. Generators create new passwords every time a user signs in to prevent social engineering.co m 254 . Any Time. Automated System Recovery (ASR) B. Developing D. When a password policy enforces complex rules.CompTIA 220-701: Practice Exam Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. Dirty drum D. Defective toner cartridge B. Generators eliminate a user's tendency to create passwords that can be a security liability. What can we benefit from a password generator? lTe QUESTION NO: 867 sts . Transferring C. B. Generators extend the requirement to periodically change passwords. D. Cleaning Answer: A QUESTION NO: 866 Which of the following could be the cause of paper jams on a laser printer? A. Generators eliminate the requirement to establish log-in attempt limitations.actualtests. Enhanced Startup Disk (ESD) "Pass Any Exam. it can be easier to use a password generator based on that set of rules than to manually create passwords.com Ac tua A password generator can be part of a password manager.www. Answer: D QUESTION NO: 868 What do you use in Windows XP to create a recovery disk? A. Writing B. thus forming an image on the drum? A. Worn pickup rollers C.EXE C." . C. Brokenfuser Answer: B A.

" .com 255 Ac What model is used to provide a common way to describe network protocols? tua lTe A. OSI B. and CD media. CSMA/CD Answer: A QUESTION NO: 872 What type of backup will back up all selected files and then clear the archive bit? A. True B. Complete "Pass Any Exam. DC in. False Answer: A Answer: C QUESTION NO: 871 A. AC in. DC out C. AC out sts .www. which one accurately represents the input and output. Emergency Recovery System (ERS) Answer: A QUESTION NO: 869 Blu-Ray drives can read Blu-Ray media. DC in. of power supplies and AC adapters? m QUESTION NO: 870 . AC out B. DC out D. ISO C.actualtests.co Of the following voltage pairings. DVD media. respectively. AC in. A. Any Time.CompTIA 220-701: Practice Exam D. CSMA/CA D.

WINNT.com Ac tua lTe sts QUESTION NO: 874 .actualtests. 1. 802.EXE Answer: D QUESTION NO: 875 High-density three and a half floppy diskettes have a formatted capacity of: A.88MB Answer: C "Pass Any Exam.11g Answer: B. SETUP.) A. 720KB C. Normal C.44MB D.co m 256 . 802. 2.11b C. 802. 360KB B.EXE C. Copy Answer: B QUESTION NO: 873 Which of the following wireless IEEE standards operate on the 2.CompTIA 220-701: Practice Exam B. Incremental D.11a B.www.11d D.BAT B. 802.EXE D. WINNT32. Any Time.4GHz radio frequency and are directly compatible with each other? (Choose all that apply. INSTALL.D The program that performs an upgrade from Windows NT to Windows XP is called A." .

BUS C. DELETE Answer: C QUESTION NO: 878 The most appropriate way to remove a USB device on a laptop computer is to stop the device first.www. and then remove it from laptop. Perimeter security B. UNDELETE B. False tua lTe sts . Ring D.Only attributes on the file before you replace the file? A. ATT RIB D. Mesh "Pass Any Exam. System." .co m . Any Time. and ReaD. True B. Star B. Security zones D.CompTIA 220-701: Practice Exam QUESTION NO: 876 Which component of physical security addresses outer-level access control? A.actualtests. Answer: A QUESTION NO: 879 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. ERASE C.com 257 Ac A. which command do you use to remove the Hidden. Strong passwords Answer: A QUESTION NO: 877 In order to delete and/or replace system files. Mantraps C.

TCP/IP hijacking sts . TCPACKattack B. True "Pass Any Exam.Boot file issues Answer: C QUESTION NO: 881 Answer: A QUESTION NO: 882 The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. Any Time. Which type of attack is probably occurring? m 258 .BAT issues D. AUTO EXEC. System files not found B.www. True B.actualtests.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 880 All of the following are Windows file-related problems except_________ A." . Smurf attack C. Virus attack D. The server indicates that it has exceeded its session limit.com Ac tua lTe A. A. Configuration file issues C.co A server on your network will no longer accept connections using the TCP protocol. False Answer: A QUESTION NO: 883 The edit command line tool is able to open a text based word processor A. Swap file issues OE.

Encryption D. Indexing. Dial-up Answer: C "Pass Any Exam. System B. Archive. Encryption. port 443 and port 80 have been disabled. Cable B. Archive. System. HTTPS lTe sts You are administering a system that has been locked down for security reasons.www. Read Only. Hidden. Compression. Telnet B. Satellite C.) . Compression Answer: A Answer: C. Hidden. Read Only C.com Ac tua A. What services are associated with these ports? (Choose two.D QUESTION NO: 886 The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. System.actualtests. Hidden." . FTP C. Any Time.co QUESTION NO: 885 m 259 . Refer to the following Internet connectivity methods. False Answer: A QUESTION NO: 884 Which of the following file attributes are available to files on a FAT32 partition? A. You notice that among all of the other ports. HTTP D. DSL D. Read Only. Hidden.CompTIA 220-701: Practice Exam B. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? A. Read Only.

once setup. Like a hard drive. the floppy drive requires no external access. Hide answers/explanations Answer: D QUESTION NO: 889 Atypical backlight technology is A.CompTIA 220-701: Practice Exam QUESTION NO: 887 USB. Because it is antiquated technology.actualtests.25-inch form factor and must be installed in the larger drive bays C.ROM drives. floppy disk drives can no longer be purchased new. floppy drives have a 5.com Ac tua lTe sts . LED Answer: B QUESTION NO: 890 Which of the following password. D. CCFL C. LCD D. Although some drives might not clearly key the receptacle for the Berg power connector. B. True B.co m 260 . eSATA and Express Card/54 are examples of hot pluggable devices A." . Like DVD. False Answer: A QUESTION NO: 888 Which of the following statements regarding floppy drive installation is true? A.www. is necessary to be entered before booting into the operating system? "Pass Any Exam. you must insert the connector correctly or the drive can be damaged. Any Time. CRT B.

CompTIA 220-701: Practice Exam A. however. which statement concerning CPU and RAM configuration is most true? A. Live CD B. Any Time. POST B.co m . Wireless Zero Configuration Answer: B QUESTION NO: 893 For modern motherboards. the portable computer will automatically connect to a wireless network. Which of the following feature enables that? tua lTe sts . User Accounts C.com 261 Ac As portable computers are used in a variety of locations. if it is used in a hotel or on an airplane. Driver signing D. BIOS D. a portable computer with a docking station is generally connected to a local wired network. For example. "Pass Any Exam. Roaming profile B. modern operating system on a computer lacking mutable secondary storage? A.www. Floppy D. Hardware profile C.actualtests. LDAP Answer: C QUESTION NO: 891 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. Network C. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM." . Internal hard drive Answer: A QUESTION NO: 892 A.

WAN D. Remove LCD "Pass Any Exam.co m . FTP B. HTTP Answer: B QUESTION NO: 896 You are an IT professional in an international company.CompTIA 220-701: Practice Exam B. Answer: A QUESTION NO: 894 Warm is a type of: A. As an experienced technician. malicious software that is self-replicating and self-propagating B.actualtests. C. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. VPN C. Remove PC card adapters B.com 262 Ac tua lTe sts .www. malicious software that monitors Internet surfing habits C. Any Time." . During your working hours. what is your recommendation so as to avoid the potential damage during transit? A. malicious software that changes the user's home page D. D. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. malicious software attached to another piece of software Answer: A QUESTION NO: 895 Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? A.

A VPN is a private network between two computers using wireless cards without using a wireless access point between them. Default gateway D.co m 263 .) A. Subnet mask C.actualtests. True B. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.B QUESTION NO: 899 A.ROM drive Answer: A QUESTION NO: 897 Aero is a feature of the Windows Vista Ultimate operating system A. Remove DVD. False Answer: A QUESTION NO: 898 Which elements are required to communicate on a TCP/IP network? (Choose all that apply.www. which one about the Virtual Private Network (VPN) is the most appropriate? tua lTe sts . D. Remove Backlight D. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. DNS server Answer: A.CompTIA 220-701: Practice Exam C." . Any Time. A VPN is a secured line of communication between two points through a public network. C. B. Hide answers/explanations Answer: C "Pass Any Exam. IP address B.com Ac Refer to the following descriptions.

CompTIA 220-701: Practice Exam QUESTION NO: 900 Which of the following locations is common for system files? A. C:\System32\Win B. Backdrop Answer: A QUESTION NO: 902 Answer: B QUESTION NO: 903 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. ZIF C.www. Windows protection error B. what is the error that will be generated? lTe sts . C:\System\Windows32 C. Backlight B. Socket479 B.co m . SPGA "Pass Any Exam. LPGA D. General protection fault C. System lock-up tua When a Windows-based application attempts to access memory another program is using. Illegal operation D." . Screen D. Inverter C.com 264 Ac A. C:\Win\System32 D. Any Time. C:\Windows\System32 Answer: D QUESTION NO: 901 Which LCD component is responsible for providing brightness? A.actualtests.

pausing until the pointer turns into a double-headed arrow. Right-clicking the mouse and dragging the Taskbar to make it bigger B.co m 265 . and then clicking and dragging D. Highlighting the Taskbar and double-clicking in the center sts . single-layer DVD. Which port will you need to block to prevent Telnet from being used? "Pass Any Exam.R D. Host adapter Answer: A QUESTION NO: 907 To increase security. you decide to use your firewall to block the Telnet protocol. Drive interface B. Hard disk D. Single-sided. Any Time. Controller C. Double-sided. Left-clicking the mouse and double-clicking the Taskbar C.com Ac tua lTe A." . double-layer DVD+R B. single-layerBlu-ray disc C.actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 904 Which optical disc format supports a data capacity of 25GB? A. Double-sided.www. single-layer DVD+R Answer: B QUESTION NO: 905 The Taskbar can be increased in size by Answer: C QUESTION NO: 906 Which of the following is not one of the three major components of a hard disk drive system? A. Moving the mouse pointer to the top of the Taskbar. Double-sided.

Spilled liquid B. What term do you use to describe attacks of this type? sts QUESTION NO: 909 . you explain. 24 Answer: C QUESTION NO: 908 While inspecting a motherboard. 21 B. 15 B. 23 D. Underclocking Answer: C Answer: A QUESTION NO: 910 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. 127 C. you're trying to educate users on the importance of security. Biometrics tua lTe As part of your training program.actualtests. IDS system C. Perimeter security D. 22 C. Some attacks.co m . Social engineering B.com 266 Ac A. You explain to them that not every attack depends on implementing advanced technological methods. Power surge D. 63 "Pass Any Exam.CompTIA 220-701: Practice Exam A. Improper manufacture C. A. Any Time. you notice a discolored area. take advantage of human shortcoming to gain access that should otherwise be denied. What is usually a cause of this? A.www." . which can connect up to__peripherals in a daisy-chained topology.

/? B. /more QUESTION NO: 912 Answer: C QUESTION NO: 913 Which device in a bubble-jet printer contains the printhead? A.co m Answer: A 267 . Ink cartridge B. Any Time." .com Ac tua lTe A.www. Ipconfig C. Nslookup sts Which tool can be used to test connectivity and see the path taken to reach another host? . /help C. Toner cartridge C. /and D. Ping B. 7 Answer: C QUESTION NO: 911 Which of the following options can be used with a command at a command prompt to see what options are available with it? A. Paper tray Answer: A QUESTION NO: 914 "Pass Any Exam.CompTIA 220-701: Practice Exam D.actualtests. Daisy wheel D. Tracert D.

co m 268 ." . how can you start a search for files and folders? A. B.) A.1. Left-click a directory and choose Find.D You have a computer with the IP address 171. Ensure that there are no safety hazards in your path. Keep records of accident reports. Click Start-> All Programs-> Search. Lift by bending over at the waist. What class is this address? A. D. C.CompTIA 220-701: Practice Exam In Windows XP. D.) A. D.226. Provide properly maintained tools and equipment.exe at the command prompt. B. Any Time. B. Carry monitors with the glass face away from your body.www. Answer: B. Run search. Click Start-> Search. Class C D. "Pass Any Exam. C.com Ac tua lTe QUESTION NO: 916 sts .18. C. Class B C. Attend yearly OSHA safe work environment seminars. which of the following are good procedures to follow? (Choose all that apply. Display an OSHA poster in a prominent location. This is not a valid IP address Answer: B QUESTION NO: 917 When moving computer equipment.C. Answer: D QUESTION NO: 915 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Class A B.actualtests. Use a cart for heavy objects.

S1 B. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer.co m 269 . Any Time. True B. What two things are the most likely causes of this problem? (Choose two. A. Berg C. False Answer: A QUESTION NO: 921 When you print documents on your laser printer. as well as additional ports.www. without sacrificing the mobile computing functionality of the machine. to a laptop. For example. S4 Answer: C QUESTION NO: 920 The docking station adds expansion capabilities.) "Pass Any Exam.D QUESTION NO: 918 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A.actualtests. S3 D. Molex D." . you see residue from previous images on the output.CompTIA 220-701: Practice Exam Answer: C. ATX system connector Answer: C QUESTION NO: 919 Which of the following sleep modes is also known as Standby? A. S2 C.com Ac tua lTe sts . AT system connector B.

An overheating printer C. Any Time. B.com 270 Ac tua A customer has purchased a laptop computer for half a year. So. "Pass Any Exam.D QUESTION NO: 922 Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. Memory cards C. he takes the computer to the Repair Center and as a technician. Thumb drives B. A broken cleaning blade Answer: C.co m . D. Recently. Optical drives Answer: C QUESTION NO: 923 A. you are responsible for fixing the problem.state drives D. The technician will get back to them as soon as possible. Before leaving the Repair Center. A faulty transfer corona wire B. there is something wrong with it. Ask the customer when they would like to have the work completed.actualtests. Answer: A QUESTION NO: 924 Which of the following statements about power supplies is true? A. What is the best answer to that? lTe sts . A bad erasure lamp D.CompTIA 220-701: Practice Exam A. Ask the customer to check daily to see when it is completed. SoliD. but he has no idea what the problem is. the customer is anxious to know when he might come back to pick up his computer. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Give the customer an estimated time for repair based on the technician??s assessment. C." . Inform the customer that others are waiting.www.

while Berg connectors are used with floppy drives. Tablet C. D. Luggable B. SATA hard drives most often use the same type of power connector as PATA hard drives. 30. Answer: D QUESTION NO: 925 What is the approximate minimum level of static charge for humans to feel a shock? A. Any Time.co m 271 . Notebook lTe Which kind of laptop was designed to look and function like a paper notebook? sts .000volts D. 300. 300volts B. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. C. eSATA and Express Card/54 are examples of hot pluggable devices A.actualtests. Netbook D. Molex connectors are used with PATA hard drives.www.CompTIA 220-701: Practice Exam B. 3." . False Answer: A QUESTION NO: 928 "Pass Any Exam.000volts Answer: B QUESTION NO: 926 Answer: B QUESTION NO: 927 USB. True B.000volts C.com Ac tua A.

184-pin DIMM D.com Ac tua lTe sts ." .co m 272 .CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. Any Time.actualtests. 168-pin DIMM B. 72-pin SIMM C.www. RIMM Answer: C "Pass Any Exam.

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->