Advancing employee productivity

…job security depends on it

Accel Team

Employee training

Achieve More: a guide to success in your job
…applying principles of common sense to everyday workplace problems to improve employee effectiveness.

An overview of the PDF book and employee training workshop
Achieve More: a guide to success in your job shows employees • how to turn problems into opportunities • how to best manage their time • how best to manage their allocated resouces • how to get their message across • how to predict and cope with change • and how to switch–off The content material and associated employee training workshop is a simple guide to overcoming the problems that get in the way at work. The overall outcome will be to change the way employees approach their jobs, through their improved ability to handle the job dimensions they are tasked with and the change in attitude the content will bring about. The guide, its materials and the workshop are not job / sector specific. Instead they focus on the key self management skills and approach to work anybody in any job requires to perform effectively. It is not, however, a guide to management theory nor a work of psychology or sociology; while borrowing some ideas from all these fields it is essentially a guide to job effectiveness based on everyday experience, written with a minimum of jargon and applying principles of common sense to everyday workplace problems.

Delivery of this employee training resource
The Achieve More employee training resource is available either as; • single licence / user standalone Acrobat PDF book for individual study; • multi-licence in-house trainer led workshop materials; • Accel-Team trainer led workshops.

Who this employee training resource is for
The book and the associated classroom based workshop are designed, for anybody who works in whatever field (and that can mean doing a job, running a voluntary organization, pursuing a hobby etc.) and wish to improve their self management skills. • It will be particularly helpful to those people who have to organize a large part of their own work such as managers and supervisors; • people who run their own business; • anybody who has to do more than a purely repetitive and mechanical job; • those new to the job market; • employees desiring to improve their problem solving skills; • those desiring to move up the job ladder; • employees who are about to be impacted on by organizational change; • those desiring to take control of their careers.

How the training modules are structured
Each of the eight modules has the same structure. Every module; • takes a theme (listed in the contents) • outlines the key issues • gives examples of how those issues affect work • suggests ways of handling the issues, in some cases with examples of what happened when other people used the approach. Each module is self-contained and can be read / undertaken by itself, though they do of course relate to one another. Throughout the text symbols alert delegates to key features, designed to help make learning as effective – and enjoyable – as possible. The symbols used, and the features that alert are as follows: At the beginning of each module  Indicates a list of objectives - key activities that readers/ delegates should be able to carry out when they have completed the chapter. They will find a reminder at the end of each module to check back over this list. Within each module  Reminds readers/ delegates that we are about to ask each to carry out a written activity - either in the materials supplied or, if preferred, in a separate notebook. We strongly recommend that readers/ delegates find someone to discuss their answers with - perhaps someone who is also using this book. We’ll refer to this person as an adviser.  Indicates that we are asking readers/ delegates to do something. This may simply be to think about an issue or idea, or it may involve readers/ delegates in a practical activity, say, recording their progress at work over several days. The same symbol is also used against checklists, which you may wish to cut out or photocopy and refer to in future. eg Indicates an example - say, of someone else’s work methods or of a real-life problem that someone has encountered. Readers/ delegates may not find it easy to discuss their own effectiveness at first but once they have broken the ice they find it well worthwhile. Readers/ delegates are urged to try to find someone they already feel at ease with, and aim to keep their discussion as informal as possible. There are activities ideally suited to this mentoring process for the first time. At the end of each module  Suggests a personal agenda for action - a set of resolutions to put what readers/ delegates have learned into practice. This is a reminder that the book / workshop is about practical, attainable changes in working habits. One way of recording readers/ delegates agendas is as an ‘action plan’- a list of targets with a date for the attainment of each. Such ‘action plans’ are fully discussed and readers/ delegates urged to follow through to attainment of their plans. There is also a summary of objectives for the whole book and workshop at the end of this brochure. If readers/ delegates decide that they have not achieved what you set out to do: • they are advised to discuss the objectives with someone - preferably their adviser. • they are advised to work through the relevant section of text again, taking particular note of the practical steps we recommend • above all, they are urged to persist: if the objective is one they value the effort they put into achieving it will be well worthwhile. In addition, each module ends with: • a short ‘signpost’ list of related material in other modules • a list of possible sources of help that you might use in your own workplace

Benefits to the individual
• • • • • • • • • • • • • • • • Will improve ‘marketable’ skills base Improve ability and willingness to handle problems effectively Improve self confidence See problems as opportunites for personal growth and career development Assist in setting personal / career goal settings Be better prepared for and take advantage of change Success gained from doing activities will improve motivation Improve ability to work with and through other people Improved self management skills for employees Leads to ‘can do’ approach to work and work related problems Leads to a systematic process orientated approach to work Leads to individual and group improvement in performance Improves attitude towards change and the need for change Appropriate and beneficial to all grades Improves motivation levels Financial return will far outweigh intital costs

Benefits to the employer

There are three versions of this resource. • A standalone do–it–yourself single licence in the form of an Acrobat PDF book. • A classroom multi-licence for in–house trainers, complete with all necessary materials, including overhead slides, delegate activity sheets and Acrobat PDF book • Experienced Accel-Team trainer lead workshops For current pricing and purchasing options click

The modules and objectives
The PDF book and workshop consist of eight modules. Each module has set objectives these are as follows:

Module 1: You and your job
After completing this module you will be able to: • identify areas of your job in which you could develop further • use your job description effectively • outline the key result areas in your job • review your performance regularly.

Module 2: Time management
After completing this module you will be able to: • review how you use your time at present • organize your use of time more effectively • identify ways in which you can avoid wasting time • achieve your time plans.

Module 3: Handling problems
After completing this module you will be able to: • know and appreciate the difference between a routine problem and an unexpected problem • predict routine problems in your work • cope with unexpected problems • handle problems effectively.

Module 4: You and your workplace
After completing this module you will be able to: • identify the factors in your working environment, which can affect efficient working • suggest beneficial changes that could be made in your own environment • get such changes made.

Module 5: Working with people
After completing this module you will be able to: • explain what makes a teamwork • delegate more effectively • identify which of your communication skills you would like to improve.

Module 6: Handling your resources
After completing this module you will be able to: • explain the importance of storing things systematically • organize the things you use at work • find things when you need them.

Module 7: Handling change
After completing this module you will be able to: • identify the changes that are happening which affect the way we work • consider the key changes in your own work • make some changes yourself

Module 8: Handling stress
After completing this module you will be able to: • pinpoint the sources of stress in your work • organize your work so that you can minimize stress • prepare a plan to lead a less stressful life • switch off!

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