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Bharti Airtel Limited

Company Profile
Publication Date: 23 Jul 2010

www.datamonitor.com
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Bharti Airtel Limited

ABOUT DATAMONITOR
Datamonitor is a leading business information company specializing in industry analysis. Through its proprietary databases and wealth of expertise, Datamonitor provides clients with unbiased expert analysis and in depth forecasts for six industry sectors: Healthcare, Technology, Automotive, Energy, Consumer Markets, and Financial Services. The company also advises clients on the impact that new technology and eCommerce will have on their businesses. Datamonitor maintains its headquarters in London, and regional offices in New York, Frankfurt, and Hong Kong. The company serves the world's largest 5000 companies. Datamonitor's premium reports are based on primary research with industry panels and consumers. We gather information on market segmentation, market growth and pricing, competitors and products. Our experts then interpret this data to produce detailed forecasts and actionable recommendations, helping you create new business opportunities and ideas. Our series of company, industry and country profiles complements our premium products, providing top-level information on 10,000 companies, 2,500 industries and 50 countries. While they do not contain the highly detailed breakdowns found in premium reports, profiles give you the most important qualitative and quantitative summary information you need - including predictions and forecasts.

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Bharti Airtel Limited © Datamonitor

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Bharti Airtel Limited
TABLE OF CONTENTS

TABLE OF CONTENTS
Company Overview..............................................................................................4 Key Facts...............................................................................................................4 Business Description...........................................................................................5 History...................................................................................................................7 Key Employees.....................................................................................................9 Key Employee Biographies................................................................................10 Major Products and Services............................................................................20 Revenue Analysis...............................................................................................22 SWOT Analysis...................................................................................................23 Top Competitors.................................................................................................29 Company View.....................................................................................................30 Locations and Subsidiaries...............................................................................32

Bharti Airtel Limited © Datamonitor

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150.500 people. The company offers mobile.7 million for telemedia services.9 million for mobile services and 2. The company recorded revenues of INR373.714.3% over 2008.5 million ($1.8 (INR Mn) Financial Year End Employees Bombay Stock Exchange Ticker March 24.520.520.219. an increase of 22.2 million) in FY2009. an increase of 38. it had a customer base of 93. It is also engaged in passive telecom infrastructure services business through its subsidiary. broadband and television services. an increase of 36% over 2008. The operating profit of the company was INR103. Increase in revenues was mainly due to strong growth in customer base.252. It is headquartered in New Delhi.9% over 2008. KEY FACTS Head Office Bharti Airtel Limited Aravali Crescent 1 Nelson Mandela Road Vasant Kunj Phase II New Delhi 110 070 IND 91 11 4666 6100 91 11 4666 6411 http://www.589. The company primarily operates in India.in Phone Fax Web Address Revenue / turnover 373.Bharti Airtel Limited Company Overview COMPANY OVERVIEW Bharti Airtel (Airtel) is one of the leading providers of telecommunications services in India.3 million ($2. India and employs about 24.2 million) during the financial year ended March 2009 (FY2009).airtel. Bharti Infratel. wire line.8 million ($8.538 532454 Bharti Airtel Limited © Datamonitor Page 4 . At the end of FY2009.8 million) in FY2009. Its net profit was INR78.

At the end of FY2009.9 million for mobile services and 2.500 MPLS (multi protocol label switching) and SDH POPs (points of presence) and over 1. including enterprise services carriers and enterprise services corporate segments. of which 39. it had a customer base of 93.726.191. The carrier segment provides long distance wholesale voice and data services to carrier customers as well as to other business units of Airtel.3% were subscribing to broadband/internet services. respectively. enterprise services carriers and enterprise services corporate.Bharti Airtel Limited Business Description BUSINESS DESCRIPTION Bharti Airtel (Airtel) is a leading provider of telecommunications services in India. The telemedia services segment offers broadband and fixed line services through digital subscriber line (DSL). The segment mainly focuses on small and medium business enterprises. It offers post-paid. the company also launched services in Sri Lanka. telemedia services. The company’s mobile services segment offers mobile services using GSM technology on 900MHz and 1800MHz bands. The company serves retail.239 customers. it is engaged in related telecom infrastructure operations and wholesale services. direct-to-home (DTH) TV and IPTV services. it had 2. broadband and pay TV (television) services. internet and internet protocol (IP) TV. pre-paid.5G network. providing a pan-India reach. a wholly owned subsidiary of the Dhabi Group in Bangladesh offering mobile services. The enterprise services carriers and enterprise services corporate segments are grouped into the enterprise services group. over 1. At the end of FY2009. offers a portfolio of services to carrier and large enterprise customers.923. It also offers triple play services including voice. These services are provided under the Airtel brand.337 route kilometers of optical fiber. These services have been launched on 3.248 mobile customers. In January 2010. The business unit owns a national and international long distance network infrastructure enabling it to provide connectivity services both within India and connecting India to other countries. It also offers virtual calling card services in the overseas markets. it had 93. carrier and enterprise customers. consortium ownership of the SMW4 submarine cable system and investment in capacities across a number of diverse submarine cable systems across transatlantic and transpacific Bharti Airtel Limited © Datamonitor Page 5 . wire line.7 million for telemedia services. The company offers mobile.323 outlets. representing a market share of 24% of the wireless market in India. Its international infrastructure includes ownership of the i2i submarine cable system connecting Chennai to Singapore. Airtel operates through four business divisions: mobile services. covering 1.491 POIs with the local exchanges. In January 2009. The national long distance infrastructure comprises of 101. At the end of FY2009. The enterprise services group. The company mainly operates in India and Sri Lanka. Airtel achieved a presence in Bangladesh by acquiring a 70% stake in Warid Telecom. roaming and value added services through its sales and distribution channel.

Airtel’s other operations include passive infrastructure services. education. Its services include internet. Additionally. in the recent past. a subsidiary of the company. Bharti Infratel has 27. It specializes in providing customized solutions to address unique requirements of different industry verticals including BFSI.Bharti Airtel Limited Business Description routes. manufacturing and distribution. toll free services. Government and retail. Bharti Infratel also holds 42% share in Indus Towers. ITeS. Bharti Infratel. data centre services.066 towers in 12 circles for which the right of use has been assigned to Indus with effect from January 2009. EPBX. excluding the 35. a joint venture between Bharti Infratel. Indus Towers built 14.484 towers and had a portfolio of 95. Indus operates in 16 circles. contact centre solutions. telecom.548 towers in 11 circles. The corporate segment offers end-to-end telecom solutions to large enterprises in India. domestic and international private leased circuits. audio and video conferencing. IT. including 4 circles common with Bharti Infratel and 12 circles on exclusive basis. Unity North. provides passive infrastructure services on a non-discriminatory basis to all telecom operators in India. Centrex. Bharti Infratel deploys. voice and managed services. MPLS-VPN. it has announced investments in new cable systems such as Asia America Gateway (AAG). It provides a full suite of communication services across data. owns and manages passive infrastructure in 11 circles of India. India Middle East and Western Europe (IMEWE). During FY2009. managed network services. corporate value added services. Bharti Airtel Limited © Datamonitor Page 6 . media. among others. Vodafone and Idea Cellular. satellite services (VSAT). and mobile enterprise enablement solutions.154 towers including the towers under right of use. EIG Europe India Gateway) and Eastern Africa Submarine Cable System (EASSy).

Subsequently. In the same year. In the next year. Guernsey Airtel. to enter the UK market.5 billion in 2005. BTV’s name was changed to Bharti Airtel Limited (Airtel). Airtel CallHome. In the next year. Bharti Airtel Limited © Datamonitor Page 7 . Vodafone acquired a 10% stake in BTV for around $1. and direct-to-home (DTH) TV services. the company went for an initial public offering of its shares. it received license to provide telecom services in Sri Lanka. In 2008. voice and broadband service. Channel Islands offering products and services under the Airtel-Vodafone brand. BTV entered into licenses for four fixed-line circles in addition to existing operations in Madhya Pradesh. a subsidiary of the Bharti Enterprise. launched its mobile services in Guernsey. In 2007. announced plans to partner with Vodafone Essar and Idea Cellular to form Indus Towers. the company launched the world’s first Windows based online desktop-powered by Microsoft and Nivio. Later in the year. a subsidiary of the company. an internet protocol (IP) TV. Airtel entered into two fiber-optic submarine cable agreements including one along with eight companies of the global telecommunications industry to build a high-capacity fiber-optic submarine cable that stretches from India to France via the Middle East. and facility based operator license in Singapore to operate international carrier facilities from Singapore. Also in 2008. the company delisted its shares from the Delhi Stock Exchange. In March 2009.Bharti Airtel Limited History HISTORY Bharti Airtel was established as Bharti Tele-Ventures (BTV) in 1995. In February 2009. In January 2009. in India. Bharti Infratel. During 2004. Airtel introduced its triple-play service by launching Airtel digital TV interactive. In 2001. This agreement allowed both parties to offer services from a number of locations including Singapore and the US West Coast to Australia. Airtel launched its virtual calling card service. Airtel entered into an exploratory discussion with MTN Group of South Africa on the possibility of combining the two emerging market telecom companies. The company started operations in 1996. In the next month. while its shares continued to trade on the National Stock Exchange and the Bombay Stock Exchange. The discussion did not result in a deal. and another one along with five international companies to build a high-bandwidth fiber-optic submarine cable linking Asia and the US. This offering gives access to a personal virtual desktop from any computer connected to the internet for Airtel broadband customers. Airtel and Alcatel Lucent formed a joint venture to manage Airtel’s pan-India broadband and telephone services and help its transition to next generation networks. Australia Japan Cable and Airtel entered into a partnership agreement to interconnect their current and future networks in Guam. an independent tower company to provide passive infrastructure services in India. In May 2009. direct TV.

Airtel inked a MoU with the Royal Government of Bhutan to extend fiber connectivity.7 billion. the company completed the acquisition of Zain Group’s (Mobile Telecommunications Company) mobile operations in 15 countries across Africa for an enterprise valuation of $10. Subsequently. Asia and Australia. Airtel announced strategic organizational changes by creating a new dedicated International Business Group that will be responsible for expanding the company’s operations outside India and South Asia. the company won 3G spectrum in 13 circles for INR122. the company entered the media and entertainment market by launching Airtel Digital Media Business with the aim of offering content delivery solutions to the sector. along with its partners. a wholly owned subsidiary of the Dhabi Group in Bangladesh offering mobile services. In the following month. Bharti Airtel Limited © Datamonitor Page 8 . Airtel and Cisco entered into a strategic business alliance in October 2009 to provide a set of unique products and services including managed data services. North America and Australia. Airtel and Ericsson expanded their strategic partnership with a $1. North America. In April 2010. Airtel created a new terrestrial cable network to Bhutan. Subsequently.250 applications across 25 categories for business. In August 2009.954. which includes 1. the company launched a corporate mailing solution for small and medium size enterprises (SMEs).620 kilometer submarine cable system linking Japan and the West Coast of the US. As part of this initiative. Airtel. a 9. Airtel launched India’s first mobile app store. Europe. In January 2010.732 million) in an auction held by the Indian government. In the following month.6 million (approximately $2. it introduced its global wholesale service portfolio with a network that will reach 50 countries across the continents of Europe. In the same month. Airtel App Central. launched the Unity cable system. Airtel Hosted Mail. a low-cost online computer for its broadband customers. Africa. In June 2010. Subsequently. the company entered into an agreement to acquire 70% stake in Warid Telecom. Subsequently. social networking and other needs. books. As part of the contract. In March 2010. connected branch services and Cisco TelePresence. the company launched its ethernet services in more than 25 global cities across Asia. hosted unified communications. games. Ericsson will expand and upgrade Airtel’s network in 15 of India’s 22 telecom circles.Bharti Airtel Limited History it entered the cloud computing market by launching Airtel Net PC.3 billion network expansion contract.

International and Joint Managing Director Director Director Director Director Director Director Director Director Director Director Director Director Chief Executive Officer. Telemedia Services Chief Financial Officer Director. Human Resources Director. Network Services Group Executive Director. Legal and Regulatory Director. Mobile Services President. India and South Asia President. IT (India and South Asia) Board Executive Board Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Bharti Airtel Limited © Datamonitor Page 9 .Bharti Airtel Limited Key Employees KEY EMPLOYEES Name Sunil Bharti Mittal Manoj Kohli Akhil Gupta Rajan Bharti Mittal Rakesh Bharti Mittal Chua Sock Koong N Kumar Craig Ehrlich Pulak Chandan Prasad Ajay Lal Arun Bharat Ram Nikesh Arora Tan Yong Choo Lim Chuan Poh Sanjay Kapoor Atul Bindal David Nishball Krishnamurthy Shankar Shamini Ramalingam Joachim Horn S Asokan K Srinivas Srikanth Balachander Jyoti Pawar Amrita Gangotra Job Title Chairman and Managing Director Chief Executive Officer. Supply Chain Joint President. Internal Assurance Executive Director. Enterprise Services Director.

Mr. Prior to joining the company. He was the President at Confederation of Indian Industry from 2007 to 2008. Sunil Mittal has been the Chairman and Managing Director at Bharti Airtel since 2001. the United Nations Agency for information and communication technology. He co-chairs the Bharti School of Telecommunication Technology and Management at the Indian Institute of Technology. Kohli has been the CEO. Manoj Kohli Board: Executive Board Job Title: Chief Executive Officer. He is also a member of the Harvard Business School India Advisory Board and the INSEAD Global India Council. He is a Commerce and a Law Graduate. He was also the Chairman at the COAI from 2001 to 2002. He also attended the Executive Business Program at the Michigan Business School and the Advanced Management Program at the Wharton Business School. He is also a member of the Prime Minister's Council on Trade and Industry. Sunil Mittal has been conferred with one of India's highest civilian awards. and Cellular Operators Association of India (COAI). Prior to current appointment. He is also on the board of the International Telecommunication Union. Delhi. Mumbai. and holds an MBA degree from FMS. and before that he was the President and CEO at the company. Bharti Airtel Limited © Datamonitor Page 10 . He founded Bharti in the year 1976. he was the CEO and Joint Managing Director at Bharti Airtel.Bharti Airtel Limited Key Employee Biographies KEY EMPLOYEE BIOGRAPHIES Sunil Bharti Mittal Board: Executive Board Job Title: Chairman and Managing Director Since: 2001 Mr. He is the Founder and has been a Director at Bharti Airtel since 1995. He is a member of the GSM Association Global Board. he has worked with DCM and Escotel at various senior leadership positions. Padma Bhushan. Mr. Mr. International and Joint Managing Director Since: 2010 Mr. He graduated from Punjab University in India. Delhi University. Sunil Mittal serves as a member of the Board of Governors of two management and technology institutes of India. Lucknow and the Indian Institute of Technology. Mr. Sunil Mittal has been the co-chairman of the World Economic Forum in 2007 in Davos and is a member of its International Business Council. Mr. the Indian Institute of Management. Kohli started his career in 1979. Delhi. Sunil Mittal is an Honorary Fellow of The Institution of Electronics and Telecommunication Engineers and alumnus of Harvard Business School. International and Joint Managing Director at Bharti Airtel since April 2010.

Mr. Rakesh Mittal is also a member of Agricultural and Processed Food Products Export Development Authority (APEDA) and Punjab Education Development Board. Bharti Airtel Limited © Datamonitor Page 11 . He is also the Deputy Group Chief Executive Officer and Managing Director at Bharti Enterprises. Rakesh Mittal is an Electronics Engineer. Chairman of Telecom Committee in 2001. Rajan Mittal is the Vice President at FICCI (Federation of Indian Chambers of Commerce and Industry) and Member of FICCI's executive and steering committees. He is a Member of the Managing Committee and Standing Committees of PHDCCI. He is a Chartered Accountant by qualification and has over 27 years of professional experience in industry. He has been Past Chairman of Northern Region and various CII National Committees. He is also the Managing Director at Bharti Enterprises and Group Lead Director of Bharti's Wholesale and Retail Business. He has also done an Advanced Management Program at the Harvard Business School in the year 2002. Mr. Rajan Mittal is a Director at Bharti Airtel. He serves on the Governing Boards of many educational institutes in India and abroad. He has also been representing the Indian Telecom Industry and Bharti regularly at various forums and important seminars in India and abroad. Rakesh Mittal is a Director at Bharti Airtel. Rakesh Mittal is also a Trustee of the Bharti Foundation. Mr. which is dedicated to the promotion of education and child welfare. Mr. He is the Vice Chairman at Bharti Enterprises and the Vice Chairman and Managing Director at Bharti TeleTech. Rajan Mittal is an Arts graduate from Punjab University and an alumnus of Harvard Business School. Chairman of Infrastructure Committee in 2006. He is a Trustee of Bharti Foundation. He was the past President of Association of Basic Telecom Operators (now Association of Unified Telecom Service Providers of India) from 1999 to 2000. Gupta is a Director at Bharti Airtel. Mr. Rakesh Mittal is Member of National Council since 1999. Rakesh Bharti Mittal Board: Non Executive Board Job Title: Director Mr. He is also a Member of the Council of Management of All India Management Association and a Member of Executive Committee of International Chambers of Commerce India Chapter. 2002 and 2003 and Chairman of Telecom & IT Committee in 2004 and 2005.Bharti Airtel Limited Key Employee Biographies Akhil Gupta Board: Non Executive Board Job Title: Director Mr. Rajan Bharti Mittal Board: Non Executive Board Job Title: Director Mr. He was the Chairman at Retail Committee of FICCI in 2007. He is also a member of the Advisory Board of Confederation of Indian Industry. Mr.

He is the Vice Chairman at The Sanmar Group. In 2006. he is the Vice Chairman of Eastern Communications. He has been involved in Asia’s communications industry since settled in Hong Kong 1987 and joined Hutchison Cablevision as Managing Director and was a founding member of the team that launched Star TV. She joined Singtel in 1989 as Treasurer. she assumed the positions of Group Chief Financial Officer and Chief Executive Officer International. In addition. He is also on the Board of various public companies. Kumar is an active spokesperson of industry and trade and was the President at Confederation of Indian Industry. he is Chairman of Taiwan’s largest cable television company.Bharti Airtel Limited Key Employee Biographies Chua Sock Koong Board: Non Executive Board Job Title: Director Since: 2001 Ms. He received his Masters degree from Occidental College and Postgraduate Fellowship from Coro Foundation. He joined Hutchison Whampoa in 2003 as a board member of Hutchison Telecommunication Group and advises the group 3G and 2G businesses worldwide. Ms. In the Philippines. Koong has been a Director at Bharti Airtel since 2001. Kbro. Asia first satellite delivered multi-channel television network. He is the Honorary Consul General of Greece in Chennai and the Honorary Business Representative of the International Enterprise Singapore. Mr. Pulak Chandan Prasad Bharti Airtel Limited © Datamonitor Page 12 . Koong holds an Honours Degree in Accountancy from the University of Singapore and is a Certified Public Accountant and a Chartered Financial Analyst. He has served as the Chairman of the GSMA. N Kumar Board: Non Executive Board Job Title: Director Since: 2001 Mr. Ehrlich is a graduate from University of California Los Angeles. He is Chairman and Founder of Novare Technologies. Craig Ehrlich Board: Non Executive Board Job Title: Director Since: 2009 Mr. He is a Graduate Engineer in Electronics and Communication Engineering. she assumed the position of SingTel Group Chief Executive Officer. Kumar has been a Director at Bharti Airtel since 2001. She was appointed as the Deputy Group Chief Executive Officer in 2006 and in 2007. GSH global telecom association. Ehrlich has been a Director at Bharti Airtel since 2009. She was appointed as the Chief Financial Officer in 1999. the former cable and wireless company. Mr.

Prasad was a Management Consultant with McKinsey & Company in India. He has over 20 years experience in private equity. Mr. He has a B. project finance and corporate banking. Delhi and a MBA from the Indian Institute of Management. He is the President. Mr. he led Google’s global direct sales operations. Arora has been a Director at Bharti Airtel since 2008. he was the Managing Director and co-head of the India office at Warburg Pincus. Ajay Lal Board: Non Executive Board Job Title: Director Mr. He joined Warburg Pincus in 1998. Lal worked with AIG Investment Corporation and Bank of America. Mr. Ahmedabad. Prior to joining AIF Capital in 1997. Prior to creating Nalanda. he has held several positions with the company. From 1992 to 1998.Bharti Airtel Limited Key Employee Biographies Board: Non Executive Board Job Title: Director Since: 2001 Mr. Lal has represented AIF Capital on the boards of a number of large corporations across Asia. US and South Africa. He is an Engineer from IIT New Delhi and an AMP graduate from Harvard Business School. Mr. Tech Degree from the Indian Institute of Technology. Prasad has been a Director at Bharti Airtel since 2001. He is the Founder and Managing Director at Nalanda Capital. Mr. He also holds an MBA from IIM Calcutta Arun Bharat Ram Board: Non Executive Board Job Title: Director Since: 2006 Mr. Since joining Google in 2004. Ram has been a Director at Bharti Airtel since 2006. Ram graduated in Industrial Engineering from the University of Michigan. Nikesh Arora Board: Non Executive Board Job Title: Director Since: 2008 Mr. Most recently. Lal is a Director at Bharti Airtel. US and holds a Diploma from the Technical University of Darmstadt. His main areas of Bharti Airtel Limited © Datamonitor Page 13 . EMEA Operations and Senior Vice President at Google. He commenced his career with DCM. Ram was the President at Confederation of Indian Industry (CII) and is currently Chairman CII Family Business Council. He is a Senior Partner and Managing Director at AIF Capital. Germany. He is the founder and Chairman of SRF. He is the Co-Chairman of the Indo German consultative group.

He was appointed as the CEO International at the company in 2006. Lim is also the Chairman at Bridge Alliance. In 1989. Some of the other companies in which she worked previously include Arthur Anderson. Mr. the UK and a Master in Public Health Engineering from Imperial College of Science and Technology. Telkomsel (Indonesia). he started working with Deutsche Telekom and founded T-Motion. Ms. Ms. Mr. Lim joined SingTel in 1998. University of London. Tan graduated from the National University of Singapore in 1986 with an Honours Degree in Accountancy. a mobile multimedia subsidiary of T-Mobile International. Tan began her career with SingTel in 1994 as Finance Manager. University of Oxford. Bharti Airtel Limited © Datamonitor Page 14 . Tan was with Wilson Learning Asia as the Finance and Administrative Manager. Globe (Philippines). Mr. he was the Chief Marketing Officer and a member of the Management Board at T-Mobile. In 1999. IBM and Coopers & Lybrand (now PricewaterhouseCoopers). Lim Chuan Poh Board: Non Executive Board Job Title: Director Since: 2009 Age: 54 Mr. marketing and finance. Ms. He also holds the CFA designation. Tan Yong Choo Board: Non Executive Board Job Title: Director Since: 2009 Age: 45 Ms. Besides overseeing the performances of SingTel’s overseas investments including AIS (Thailand). including SingTel’s regional mobile associates. Telkomsel (Indonesia) and Warid Telecom (Pakistan). He also serves on the boards of several companies. Mr. He holds a Master’s degree from Boston College and MBA from Northeastern University. Mr. Lim has been a Director at Bharti Airtel since 2009. Airtel (India). Lim holds a Bachelor of Engineering Science (Honours) from Balliol College. Prior to joining SingTel. He is a nominee of Singtel on the board of Bharti Airtel. IT. Previously. Nikesh graduated from the Institute of Technology in Varanasi. Prior to joining Deutsche Telekom. Arora held management positions in Putnam Investments and Fidelity Investments in Boston. Lim is also responsible for driving the group’s regional mobile initiatives and supporting the growth objectives of SingTel’s business groups through strategic investments. She was appointed Group Financial Controller in 2007. he was the Executive Vice President for various business groups in SingTel. Tan has been a Director at Bharti Airtel since 2009. Prior to joining Google. India with a Bachelor’s degree in Electrical Engineering.Bharti Airtel Limited Key Employee Biographies focus have been consulting. She is a nominee of Singtel on the board of Bharti Airtel. PBTL (Bangladesh) and Warid (Pakistan).

Bindal has worked in various leadership roles in Marketing. India and South Asia Since: 2010 Mr. Prior to joining the Bharti Group. Mr. Marketing. He was Vice President and General Manager Asia. Bindal is the President. Telemedia Services. Before moving to Bharti. Mr. Previously. Mr. Earlier. India and South Asia at Bharti Airtel since April 2010. Calcutta. Asia Pacific with DHL at Singapore with executive responsibilities for Sales. Mobile Services at Bharti Airtel. Kapoor was made the President of Bharti Airtel’s Mobile Services. Operations Support. Previously. Mr. During the past 11 years. He commenced his professional career in 1983 as an Executive Trainee with Jay Engineering Works. David Nishball Board: Senior Management Job Title: President. Sales and General Management with American Express. Middle East and Africa for the Power Systems Business. He is a member on the Airtel Management Board. Kapoor has been the CEO.Bharti Airtel Limited Key Employee Biographies Sanjay Kapoor Board: Senior Management Job Title: Chief Executive Officer. he was elevated from President. Asia Pacific and US in various operating and functional roles. He holds a Bachelor’s degree in Commerce (Hons) from Delhi University. NASSCOM and GSMA. Bindal was the Commercial Director. Mobile Services Mr. He has over 25 years of experience. Bindal served with AlliedSignal/Honeywell for almost seven years across India. In March 2009. Lipton and Shell. Prior to this. Mr. including COAI. Kapoor worked with Xerox India as Director. handling a range of key portfolios. Kapoor joined the Bharti Group in 1998 and has since held a number of senior management positions across the Mobility arena. Atul Bindal Board: Senior Management Job Title: President. ranging from sales and marketing to general management functions. He created a strategic blueprint for the telecom group and managed its early deployment before accepting the position of President and CEO at TeleTech Services (India) in 2003. In 2006. CII. Mr. Mr. Mr. Mobile Services to a newly created position of Deputy CEO. of which 11 years have been in the telecommunications sector. an MBA from Cranfield School of Management (UK) and is a Graduate of Wharton’s Advanced Management Program. He spent 14 years with the global document management company. and a Post Graduate in Management from the Indian Institute of Management. Customer Service. Kapoor has played an active role in various industry forums. Enterprise Services Bharti Airtel Limited © Datamonitor Page 15 . and chairs the Mobile Management Board. Pricing and E Commerce. Bindal was the President. he was the Deputy CEO at the company from March 2009 to April 2010. He is a Mechanical Engineer from Delhi University.

she was the Group Manager. spanning the diverse areas of HR. Joachim Horn Board: Senior Management Job Title: Executive Director. Human Resources at Bharti Airtel since 2007. He holds a post graduate Diploma in Personnel Management and Industrial Relations from XLRI Jamshedpur. He is a member of the Airtel Management Board. During her 23-year stint. Prior to joining the company in 2007. Human Resources. Mr. Mr. Ms. Shamini Ramalingam Board: Senior Management Job Title: Director. Mr. Internal Assurance Ms. He also served as the Vice President of Concert Asia Pacific. Network Services Group Bharti Airtel Limited © Datamonitor Page 16 . Krishnamurthy Shankar Board: Senior Management Job Title: Director. Shankar has been the Director. She was the National Manager of Business capability and solutions at Telstra during 2006–08. serving as the Vice President. Human Resources Since: 2007 Mr. He was head of business sales and managed services for AT&T Asia Pacific. Japan. Korea. including 15 years in international markets. Shankar has over 22 years of professional experience in enterprise level roles. Mr. Marketing. During his career. Greater China. Ramalingam has worked previously at the University of Melbourne as the Senior Financial Officer. He has over 25 years of experience spanning various roles and functions in the telecommunications industry. Ms.Bharti Airtel Limited Key Employee Biographies Mr. Prior to joining Airtel. as well as key business partnering functions. She is a graduate in Commerce and started her career with GJ Coles in 1982. Enterprise Services at Bharti Airtel. Singapore Telecom and Unisource. Ramalingam is the Director. KDD (Japan). Nishball was the Senior Vice President. From 2003 to 2006. Nishball has held a number of strategic positions at AT&T and other AT&T companies. Mr. Ramalingam has held various key positions at Telstra. for Orange Business Services (formerly Equant) based in Singapore. Internal Assurance at Bharti Airtel. He is a member of the Global Mobile HR Steering Board. Asia Pacific. Fraud and Revenue Assurance at Telstra. she worked with Telstra from 1985. He was responsible for managing Orange’s business operations in ASEAN. a joint venture between BT and AT&T. He started his career with Eicher Tractors in 1984 as Unit Personnel Officer and thereafter he has held various roles in Hindustan Lever and Unilever. Nishball is the President. Nishball was a founding officer of WorldPartners Company. Shankar worked with Unilever Asia-Africa as the Vice President. Prior to joining Airtel. India and Australasia. a global telecommunications services venture between AT&T.

Bihar and North East. Orissa. Horn was responsible for leading a large scale network modernization in the core. He started his career at Bharat Heavy Electricals as a graduate engineer trainee and moved to the Eicher Group of Companies. He worked in various leadership positions with leading international companies such as Siemens and T-Mobile. He has 22 years of working experience. radio and service platforms. Mr. In 2006. He joined Bharti Airtel in 2002 and as a Chief Executive Officer. He is also a member of the Airtel Management Board. he served was with T-Mobile as Group Chief Technology Officer. Michigan University. Prior to joining Bharti. Simultaneously. During his tenure at T-Mobile. He is an Honours graduate in Mechanical Engineering from Madurai University and a member of Cost and Works Accountants of India. He is a member of the Bharti Airtel Management Board. Mr. Horn has been the Executive Director Network Services Group at Bharti Airtel since April 2009. he led the launch of Airtel’s first 100% venture overseas. vendor development. Horn also served as GSMA board member and was the Chairman of the GSMA strategy committee. K Srinivas Board: Senior Management Job Title: Joint President. Supply Chain at Bharti Airtel since 2006. his portfolio was expanded to include the operations of Gujarat and Maharashtra & Goa. Srinivas is a Mechanical Engineering graduate and a PGDM from IIM Bangalore (1987). His career spans 26 years across a variety of functions in materials. marketing and IT in the automotive and engineering industries. He has about 24 years of global experience in technology and networks. He also attended leadership training programs from Ross School of Business Management. He is a Computer Science Graduate from Wedel University. led the operations of mobile services in Andhra Pradesh and Delhi. Prior to joining Airtel in current position. Supply Chain Since: 2006 Mr. Mr. In June 2008. sales. Mr.Bharti Airtel Limited Key Employee Biographies Since: 2009 Mr. including early years in Britannia Industries Limited and Hindustan Lever Limited. Telemedia Services at Bharti Airtel. Asokan has been the Executive Director. Srinivas is the Joint President. Asokan was at Tata AutoComp Systems. S Asokan Board: Senior Management Job Title: Executive Director. Telemedia Services Mr. Srikanth Balachander Board: Senior Management Bharti Airtel Limited © Datamonitor Page 17 . he was appointed as the Executive Director for Mobile Services for the Eastern Hub comprising of the newly rolled out operations of West Bengal.

Prior to Bharti. IT (India and South Asia) at Bharti Airtel since 2010. and performed various finance roles such as Exports Accountant. From 2000 to 2008. she worked as an Advocate. Legal and Regulatory Since: 2009 Ms. Jyoti Pawar Board: Senior Management Job Title: Director. She has experience in IT across FMCG. Ms. with Mulla & Mulla Craigie Blunt & Caroe (Solicitors & Advocates. She holds a law degree from Mumbai and a Solicitors degree from UK College of Law and is a member of the UK Bar Association. Ms. Ms. Amrita Gangotra Board: Senior Management Job Title: Director. He worked with Unilever for more than 23 years. Mr. She is a member of the Airtel Management Board. commercial and transactional work. Gangotra has been the Director. He worked closely with IBM. Prior to her current assignment. Corporate laws. governance across all lines of businesses and B2C application innovation groups. promoter agreements. Pawar has been the Director. for eight years. India. She is the President of The Data Warehousing Institute (TDWI). He joined Hindustan Unilever in 1985 as a Management Trainee. mergers and acquisitions. graduating from RK Mission Vivekananda College. AIMA etc. Mumbai). He is a qualified Chartered Accountant.Bharti Airtel Limited Key Employee Biographies Job Title: Chief Financial Officer Since: 2008 Mr. Balachander holds a Commerce degree from the Madras University. telecom and IT industries. Pawar worked as General Counsel for GE Capital. He also had a stint in the Purchase function in personal products business. Legal and Regulatory at Bharti Airtel since January 2009. Intense Technologies. India Chapter. IT (India and South Asia) Since: 2010 Ms. Finance Laws. Gangotra joined the company as the Vice President of Solution Engagement for Mobile Business in 2002. Intel. he was the Vice President. she was the Chief Information Officer of mobile services business unit at Airtel. She has been on global advisory boards such as like IBM. He then moved on to human resource to lead the remuneration function. SEBI Laws. Gangotra headed Airtel’s IT operations. Cap Gemini and Deloitte on this program. he moved to London to lead a global finance transformation program. He is a member of the Airtel Management Board. Ms. Pawar also has experience in Policy and Process Compliance and Regulatory Compliance. Balachander has been the Chief Financial Officer at Bharti Airtel since 2008. Prior Bharti Airtel Limited © Datamonitor Page 18 . joint ventures. devising and implementing advisory work on company formation. In 2005. Factory Commercial Manager and Corporate Accountant. She has over16 years of extensive exposure in Civil / Criminal Litigation. Additionally. From 2001 to 2005. Finance and Commercial. Commercial Arbitration.

after completing post graduation in Operations Research from Delhi University in 1988. Bharti Airtel Limited © Datamonitor Page 19 . IT Service Management for HCL Comnet. Gangotra was the Chief Information Officer and General Manager. Ms. She spent nine years with Nestle India and was involved in implementation of a comprehensive ERP application across business groups in India that was a standard across Nestle Asia Pacific zone. Gangotra also completed executive management programs from CCL and INSEAD. Ms.Bharti Airtel Limited Key Employee Biographies to joining Airtel. She joined Allen Bradley as a Research Officer for developing/automating heuristic and statistical models on market surveys.

Bharti Airtel Limited Major Products and Services MAJOR PRODUCTS AND SERVICES Bharti Airtel (Airtel) is a leading provider of telecommunications services in India. The company's key products and services include the following: Consumer services: Mobile Home phones Broadband and internet Calling cards Wireless internet Digital TV Digital TV interactive (triple play service) Enterprise services Data and IP solutions: Internet access Data transport solution Satellite services MPLS solutions Online desktop Hosted mail Satellite services: Global satellite service Domestic satellite circuits Voice solutions: Mobility solutions Fixed line and broadband Enterprise value added services Conferencing: Audio conference service Video conference service Web conference Global wholesale: Wholesale data Wholesale voice Global network Bharti Airtel Limited © Datamonitor Page 20 .

Bharti Airtel Limited Major Products and Services Brands: Airtel digital TV digital TV Interactive Bharti Airtel Limited © Datamonitor Page 21 .

Increase in revenues was mainly due to strong growth in customer base.7 million).1% of total revenues in FY2009.2 million ($527.9 million ($7. an increase of 36. an increase of 19. Bharti Airtel's largest geographical market. enterprise services carriers (7. an increase of 13.520. an increase of 10.7 million) in FY2009.6% over 2008.5 million ($5.4 million ($453.9% of the total revenues. telemedia services (9.3%).3% over 2008.2 million) during the financial year ended March 2009 (FY2009). an increase of 29. The enterprise services corporate division recorded revenues of INR11.930.8 million ($8.8 million ($1. Revenues by Division In FY2009. the company's largest geographic market. an increase of 31. In FY2009.186.9 million ($674. The company’s other operations accounted for 0.8% over 2008.4 million) in FY2009. Bharti Airtel Limited © Datamonitor Page 22 .150.1%). The telemedia services division recorded revenues of INR30. India.9 million) in 2009.7% over 2008.9% over 2008.7 million ($243.749. Revenues by Geography India.998.998.918.5% of the total revenues in FY2009).8 million) in 2009.6% over 2008.9 million) in FY2009.152. Bharti Airtel generates revenues through four business divisions: mobile services (80.1%) and enterprise services corporate (3. The others division recorded revenues of INR361. Others accounted for 6. The enterprise services carriers division recorded revenues of INR24. compared to INR49.8% over 2008.800.1% of the total revenues in FY2009. the mobile services division recorded revenues of INR274. an increase of 38.9% of the total revenues in FY2009.1 million) in 2008. Revenues from India reached INR320. accounted for 93. accounted for 93.9 million) in FY2009.8 million ($6. Revenues from others reached INR20.Bharti Airtel Limited Revenue Analysis REVENUE ANALYSIS Bharti Airtel The company recorded revenues of INR373.

The company is an integrated telecom company with presence in infrastructure. The wholesale services include voice and data services to carrier customers and virtual calling card services in the overseas markets. It also offers triple play services including voice. internet and IPTV. voice and managed services. wire line. Its enterprise offerings include end-to-end telecom solutions for large enterprise across data. The company’s integrated operations provide synergies from presence in different areas of the telecom market to launch several new services to diversify its portfolio and to have a control on Bharti Airtel Limited © Datamonitor Page 23 . The company’s consumer presence includes mobile and fixed line telephony. the company has transformed from voice-only telecom company to an integrated telecom company. Over the years. in April 2009. and presence in other related areas of the telecom market. enterprise and customer services. Additionally. data services. The company serves retail. broadband and pay TV services. TV and related value added services. wholesale services. Airtel announced a joint venture with Alcatel Lucent to manage Airtel’s pan-India broadband and telephone services and help its transition to next generation networks. and presence in other related areas of the telecom market. The company offers mobile. increasing competition in the Indian telecom market may affect its market share in coming years. However. carrier and enterprise customers. Strengths Integrated operations Strong brand value Significant strategic partnerships Opportunities Low penetration rates New services Expanding international presence Weaknesses Decreasing ARPU Relatively weak corporate house Threats Increasing competition Regulations Strengths Integrated operations Bharti Airtel (Airtel) is an integrated telecom service provider in India. Its infrastructure operations include tower business and international submarine cable operations. Integrated operations provide a competitive advantage to the company by allowing it to maintain control on quality of services delivery and expand its offerings. wholesale services. It has a presence in infrastructure.Bharti Airtel Limited SWOT Analysis SWOT ANALYSIS Bharti Airtel (Airtel) is a leading provider of telecommunications services in India. enterprise and customer services.

SingTel has an investment in Bharti which is one of SingTel’s largest investments made in the world outside Singapore. Mphasis. It is the second largest telecom company. selected Airtel as the ‘Buzziest Brand 2008’ and the ‘Brand with the Longest Buzz (three consecutive years)’. The company’s strong brand image allows it to launch new services to market and stay distinguished from others. In 2008. Email services and other Airtel Live Bharti Airtel Limited © Datamonitor Page 24 . Moreover. Its equipment partners include Alcatel Lucent. the company intends to be the most admired brand in India by 2010. Ericsson. key business processes and establishing an enterprise integration platform. It also works with globally renowned organizations such as On Mobile.Bharti Airtel Limited SWOT Analysis quality of service delivery. giving access to a personal virtual desktop from any computer connected to the internet for Airtel broadband customers. afaqs. WOW Award for the Airtel Delhi Half Marathon and the Singapore Outdoor Award for Airtel-Rajdhani Express. The agency. Yahoo. the company launched triple play services with ‘Airtel digital TV interactive’ providing telephone. experience in the areas of CRBT (caller ring back tone). Google and Cellbrum to provide unique customer experience through dedicated call center operations. IBM Daksh. Firstsource. For instance. This strategy also made the company the first private telecom service provider to have a presence in all the 23 telecom circles of India. broadband and TV on a single line. It is also associated with Nortel. Aegis and HTMT for providing application servers and interactive applications to enhance digital lifestyle for its customers. Its telephone services and long distance networks equipment partners include Siemens. which has enabled it to further enhance and expand telecommunications network in India. Strong brand value The company has established a significant brand image. Teleperformance. the company also won multiple industry accolades including four ABBY Awards. Comviva. including devices. among others. The company has a long standing strategic alliance with SingTel. Cisco. and largest private sector telecom player in India. Significant strategic partnerships Airtel has strategic alliances with various leading industry players. two EFFIES Awards. It also launched the world’s first Windows based Online Desktop-powered by Microsoft and Nivio. It also has alliances with equipment and technology partners. Integrated operations provide a competitive advantage to the company by allowing it to maintain control on quality of services delivery and expand its offerings. Airtel was selected as the best advertiser for the year 2008 by The Economic Times (Brand Equity). It also has a strategic partnership with Infosys to provide a suite of products. It was also ranked second on the list of the most trusted brand in the country. Furthermore. Music on Demand. In 2008. Wipro and Tellabs. Nokia Siemens Networks and Huawei. Its technology partners include IBM which has been working closely with the company to transform IT systems. It was ranked among the top brand in various categories.

However. Relatively weak corporate house Bharti Enterprises. Airtel’s ARPU decreased from $7. The company’s major competitors are promoted or manly held by large corporate house such as Tata Group (Tata Communications and Tata Teleservices). By contrast. Opportunities Bharti Airtel Limited © Datamonitor Page 25 . lack of which will affect the company’s revenues and profitability. Although. cooperation between different units and brand recognition. has a relatively weak corporate house image compared to its major competitors.02 at the end of December 2009. the company’s future success in India will depends on its ability to attract new customers and retain existing customers. its overall revenue growth rate and margins continued to decline. the company managed to register revenues growth due to new customer additions. Bharti Enterprises has expanded its presence in other areas such as retail and insurance.Bharti Airtel Limited SWOT Analysis applications. Weaknesses Decreasing ARPU The company has been experiencing decline in its average revenue per user (ARPU) in India during recent years. While its weak corporate image did not have a negative effect on the company. its competitors from strong corporate houses that were relatively late entrants into telecom market have been able to capitalize on their recognition to gain market share and growth. Despite having a strong brand value for Airtel brand. well established distribution network. the company continued to decrease its charges in India to cope up with the competition. the promoter and major shareholder in Airtel. As a result. including relationship with various agencies. Bharti Enterprises as a corporate house is relatively weak. and continues to venture into other fields.5 at the end of FY2007 to $6. Strategic partnerships will enhance the company’s ability to introduce new services and compete effectively. Despite having one of the world’s lowest tariffs for local and long distance calls.8 at the end of 2008 and $5. The company’s relatively weak corporate image will be a competitive disadvantage. It also has a joint venture with Alcatel Lucent for managed services for its broadband and fixed line/ telephone services. As a result. Companies being part of a conglomerate group will have synergies in various aspects. Bharti Enterprise is not a conglomerate. Aditya Birla Group (Idea Cellular) and Reliance Anil Dhirubhai Ambani Group (Reliance Communications).

In January 2009. it provides significant growth opportunities for Airtel. Airtel entered the Sri Lankan market for telecom services in January 2009. Bharti Airtel Limited © Datamonitor Page 26 . As a result. powered by Microsoft Exchange Server 2007 for SMEs. The market recorded significant growth in recent times to register about 600. a wholly owned subsidiary of the Dhabi Group and fourth largest mobile operator in Bangladesh. the company acquired a 70% stake in Warid Telecom (Bangladesh). rising income levels and a large young population. such as mobile TV and video calling. The company’s new services will allow it to diversify its offerings and tap the growth potential of the market.1% at the end of 2009 with a wireless penetration rate of 47. broadband and related services segments. besides allowing it to add new customers. as the country had a low telecom penetration rate of 34% and broadband penetration rate of 0. Airtel introduced its triple play service by launching Airtel digital TV interactive. Airtel entered into a memorandum of understanding with the Royal Government of Bhutan to extend fiber connectivity. the telecom penetration rate in India was 51.4% at the start of year 2010. as well as allow it to increase its ARPU. the company’s leadership position in the Indian telecom market offers it a better chance to upgrade its existing customers to 3G service. This allowed it to surpass the US to become the second largest market in the world after China. The growth in this market is being driven by increasing urbanization. the company won 3G spectrum in 13 circles in an auction held by the Indian government and concluded in May 2010. such as Sri Lanka. in India. In October 2008. Further. digital TV. Warid Telecom (Bangladesh) became Airtel’s second major activity outside India after Sri Lanka. New services The company has been introducing various new services in recent times. The government of India is targeting 1 billion telecom customers by 2015 and 20 million broadband customers by 2010. As part of this initiative. Furthermore. Airtel will be able to launch its 3G services in near term to offer a range of high bandwidth mobile services. Low penetration rates signify potential for growth in coming years. In August 2009. an internet protocol (IP) TV service combined with telephone and broadband. In addition. Low penetration rates will allow it to continue its revenue growth in coming years.91% and broadband penetration of 0.7 million telecom customers at the end of 2009. The Indian market has low penetrations rates in the mobile.Bharti Airtel Limited SWOT Analysis Low penetration rates The Indian telecom market is one of the less penetrated markets in the world.73%. it also created a terrestrial cable network for Bhutan. Further. The company’s experience in the Indian market and its low cost business model has enabled it to enter various emerging markets. it launched corporate mailing solution. Airtel is the leading player in the Indian telecom market. Airtel Hosted mail. Bangladesh and Africa. Expanding international presence The company has been expanding its presence outside India in recent times through acquisitions and product launches in various countries. In August 2009. it launched direct-to-home (DTH) TV services. in January 2010. Additionally.

For instance. mobile players are also entering the enterprise business by launching their national and international long distance operations. The company also launched various products to achieve presence in different countries. Kenya. further increasing the competition. Telecom Regulatory Authority of India (TRAI) recommended the entry of mobile virtual network operator (MVNO) in India. Vodafone acquired a controlling stake in Hutchison Essar. It launched the virtual calling card service in the UK.com. International players such as Vodafone and NTT DOCOMO also made a direct entry into the market. this acquisition provided Airtel access to telecom markets in 15 countries of Africa including Burkina Faso. Reliance Communications extended its services on GSM. Additionally. Through this Airtel becomes the sixth largest in-country integrated telecom operator in the world with a total customer base of approximately 180 million in 18 countries. Congo Brazzaville.7 billion. at a calling rate of 1 cent per minute in the US on its online calling card service www. a CDMA service provider operation under the brand name Tata Indicom and subsidiary of Tata Communications. in addition to CDMA. Madagascar. Bharti Airtel Limited © Datamonitor Page 27 . Airtel continued its acquisition spree by completing the acquisition of Mobile Telecommunications Company/Zain Group’s mobile operations in 15 countries across Africa for an enterprise valuation of $10. Chad. Threats Increasing competition The competition in the Indian telecom market has been increasing in recent time owing to expansion of existing players and entry of new players. Ghana. Further. most of these regions have a telecom penetration of less than 50% and broadband penetration of less than 10%. and rebranded Hutch to Vodafone. providing significant growth opportunities for Airtel in coming years. Additionally. NTT DOCOMO entered the market as TATA DOCOMO through an alliance with Tata Teleservices. Nigeria. Uganda and Zambia. In recent times. Tanzania. in March 2009. in December 2008. Gabon. Malawi. Sierra Leone. the market has experienced launch of services in new circles by existing players and migration to GSM technology by CDMA players.Bharti Airtel Limited SWOT Analysis the deal will also benefit Airtel due to its proximity from its principal operations in India which are well established with international connectivity and strong infrastructure capabilities. It also made its overseas prepaid recharge service available online and in over 150 money exchanges in the UAE.airtelcallhome. Furthermore. Democratic Republic of Congo. Tata Teleservices also launched Virgin Mobile services targeting young generation through a brand franchise agreement with Virgin Group. Further. Singapore and Canada. which operated as Hutch brand. The company’s expanding presence will diversify its operations and enhance its brand image. besides allowing it to gain economies of scale in the long term. Niger.

there have been significant modifications and additions to regulations. the benchmark for call drop rates has been revised from less than 3% to less than or equal to 2%. For instance. and compel it to make changes in organization to adapt to new regulations. Also in March 2009. The regulatory changes may affect the company’s revenues. Bharti Airtel Limited © Datamonitor Page 28 . TRAI released its regulations on quality of service (QoS) for the telecom sector standards for both wireline and wireless services.Bharti Airtel Limited SWOT Analysis An increasing competition may affect the company’s market share in coming years. In recent times. The regulations on communication in India are handled by the Department of Telecommunication (DoT) and TRAI. For wireline services. Regulations The telecom regulations in India have been increasing in recent times. in March 2009. TRAI has specified that billing complaints should be resolved within a maximum of four weeks. mainly concentrating on matters related to packages and charges. TRAI also released QoS DTH operators. For cellular services.

Tata Teleservices Limited Bharti Airtel Limited © Datamonitor Page 29 .Bharti Airtel Limited Top Competitors TOP COMPETITORS The following companies are the major competitors of Bharti Airtel Limited Vodafone Group PLC NTT DoCoMo. Idea Cellular Ltd. Reliance Communications Ltd Tata Communications Limited Virgin Mobile Mahanagar Telephone Nigam Limited (MTNL) Aircel Limited Bharat Sanchar Nigam Ltd. Inc.

I believe our management team has the leadership capability to take Bharti Airtel to the next level.Bharti Airtel Limited Company View COMPANY VIEW A statement by Sunil Bharti Mittal. but still robust and remarkable in comparison. Bharti Airtel touches millions of lives in positive ways. India experienced a relative slowdown but remained a rare oasis of growth.000 children.5% GDP growth in 2008-09 is the slowest since 2003. in unprecedented ways. both through financial contributions and volunteering. The addition of new services such as DTH and IPTV will ensure Airtel retains and further strengthens its brand leadership. even beyond the domain of our business. The runaway success of the launch has justified our conviction that the Airtel business model can be effectively and profitably replicated in other countries. is eminently placed to leverage the benefits of the strong customer trust that we have been able to build. The statement has been taken from the company’s 2009 annual report. Your Company. The telecom sector continues to play an important part in the Indian growth story. The Foundation is well on its way toward realising its goal of schooling 100. 3G technology has data capability and will play an important role in bridging the digital divide by taking wireless broadband to even the remotest corners of the country. the past year was. Our focus on spreading the benefits of telecommunications in rural India has yielded particularly gratifying results. without a doubt. However. In the course of running its business. which is focused on providing quality education to underprivileged children in rural India. The history of your Company is marked with some memorable years. Chairman and Managing Director of Bharti Airtel is given below. including 3G. We are determined to pursue our international strategy going forward. In the near future India is likely to witness plenty of action as new players and new technologies. we commenced operations in Sri Lanka. such as the joint venture with IFFCO. With our country-wide network and targeted initiatives. Our 6. During the course of the year. We remain eager to keep changing lives. leverage scale and build the cost synergies of ‘One Airtel’. The Bharti group has established Bharti Foundation. transformational in many respects. Even as major economies around the world grappled with a severe recession. with 100 million customers. I am happy to note that an increasing number of our employees are participating in this programme. enter and significantly influence market dynamics. As a first step towards pursuing our international aspirations. Bharti Airtel Limited © Datamonitor Page 30 . Employees have always been at the centre of our endeavour. we are touching and transforming the lives of people and making a positive impact across rural India. I would like to express my appreciation for their continuous commitment to our success. The government has already formulated guidelines for the auction of 3G spectrum and your Company will be bidding for allocation of additional spectrum when the process is finalized. we have undertaken key apex-level organisational changes in order to manage future growth opportunities.

Bharti Airtel Limited Company View Francis Heng and Kurt Hellstrom have retired from Bharti Airtel’s Board. I am also delighted to inform you that Manoj Kohli has joined the Board as executive director. I thank them for their valuable counsel and guidance during their tenure. At the same time I welcome our new members Craig Ehrlich. Nikesh Arora and Quah Kung Yang who have joined as non-executive directors. Bharti Airtel Limited © Datamonitor Page 31 .

7 7th Floor Off Malad Link Road Malad West Mumbai 400053 IND Bharti Airtel Limited © Datamonitor Page 32 .O Kochi 682 304 IND Bharti Airtel Interface Bldg No.Begumpet Police Station Begumpet Hyderabad 500016 IND Bharti Airtel Unitech World Cyber Park Tower-A Sector-39 Gurgaon 122 001 Haryana IND Bharti Airtel B-2 Third Floor South Block Bahu Plaza Jammu 180 012 IND Bharti Airtel Zodiac Square 2nd floor S.Bharti Airtel Limited Locations and Subsidiaries LOCATIONS AND SUBSIDIARIES Head Office Bharti Airtel Limited Aravali Crescent 1 Nelson Mandela Road Vasant Kunj Phase II New Delhi 110 070 IND P:91 11 4666 6100 F:91 11 4666 6411 http://www.G.in Other Locations and Subsidiaries Bharti Airtel Splendid Towers Opp. Bypass Kundanoor Junction Maradu P.airtel.H. Road Opp Gurudwara Ahmedabad 380 054 IND Bharti Airtel N.

Bharti Airtel Limited Locations and Subsidiaries Bharti Airtel 3rd floor C6/53 Epari Plaza Kharvela Nagar Bhubaneswar 751 001 IND Bharti Airtel 7th Floor Anand Vihar Boring Canal Road Patna 800001 Bihar IND Bharti Airtel C-25 Industrial Area Phase-2 SAS Nagar Mohali 160 055 IND Bharti Airtel 3rd & 4th Floor Metro Tower Near Vijay Nagar Indore 452010 Madhya Pradesh IND Bharti Airtel Oceanic Towers 101 Santhome High Road Santhome Chennai 600 028 IND Bharti Airtel Airtel Tower 12 Rani Laxmi Bai Marg Hazratgunj Lucknow 226001 IND Bharti Airtel 270 Udyog Vihar Phase II Gurgaon 122001 Haryana IND Bharti Airtel No.S. Road Christian Basti Guwahati 78005 Assam IND Bharti Airtel Infinity Building 6th floor Sector V Salt Lake Kolkata 700 091 IND Bharti Airtel Limited © Datamonitor Page 33 . 55 Divyasree Towers Opp Jayadeva Hospital Banerghatta Road Bangalore 560 076 IND Bharti Airtel Megaplaza 4th floor G.

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