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ASQ2009salarysurvey[1]

ASQ2009salarysurvey[1]

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QP
SALARY
SURVEY
2
0
0
9
QP’S ANNUAL SALARY SURVEY is interesting in good times
and even more so in lean times. My observations for the 2009 version fall into
three categories: profiles of success, limits of the survey and some questions
QP readers might ask themselves to reflect on their own career development.
The survey’s results can be instructive, as they tend to reflect popular portraits
of success in the quality profession. Several aspects of those profiles stand out:
• In these current economic straits, the overall profession, or at least a signifcant
portion of it, is holding its own and reaping above-average rewards in many
cases. Note the overall average salary of $83,442 for U.S. respondents. Last year,
the average salary for U.S. respondents was $81,064. Clearly, we are facing chal-
lenges and are not defeated by them.
• In terms of reward, the experience that quality professionals bring to their jobs
seems to matter, but not as much as the levels of education they have reached
Many still on the path to
rewards during rocky times
December 2009 • QP 21
by Joseph D. Conklin
and job responsibilities they hold. Section
3, “Salary by Number of Years of Experience
in the Quality Field” (p. 36), and Section 10, “Sala-
ry by Number of Employees Overseen,”(online at www.
qualityprogress.com/salarysurvey) support this observation.
• A willingness, and perhaps in some cases a necessity, to change
positions also seems to increase the potential for rewards in the
form of higher salaries. Go online to Section 9, “Salary by Number of
Years in Current Position and in the Quality Field,” for more insight.
There also seems to be a positive association between the length of
the workweek and the size of the paycheck. Details on this relation-
ship can also be found online in Section 6, “Salary by Number of
Work Hours.”
QP • www.qualityprogress.com 22
• The more recent professional certifcations have
proliferated, but they have not dislodged the
older, more traditional ones. See Section 4, “Sal-
ary by ASQ and RABQSA International Certifca-
tion” (p. 43), for more related information.
• While some of job titles with higher salaries in-
clude highly technical ones, (such as reliability
engineer or vice president), other job titles such
as consultant suggest the possibility of other
paths to reward. Section 1, “Salary by Job Title”
(p. 28) and Part 2 of the salary survey, which is
devoted to self-employed consultants and found
online, offer details on this observation.
• The correlation between higher salaries and high-
er costs of living has positive implications with
regard to how some organizations value acquir-
ing and maintaining talent in our profession. Sec-
tion 13, “Salary by Geographic Location,” offers
comparisons of salaries in the United States, and
Canada and addresses the cost of living factor.
Inherent limitations
The Quality Progress Salary Survey is the most
comprehensive survey available on the salaries of
quality professionals and practitioners. However,
like many surveys of this kind, it has limitations.
For instance, a survey in which individuals vol-
unteer to participate creates limitations of self se-
lection. With a 15% response rate, you should not
expect a random, representative cut of ASQ mem-
bers. In my experience as a survey statistician, I ex-
pect the following limitations with such a survey,
especially given a subject such as salary:
1. The lowest and highest salary levels will be un-
derrepresented. People with low salaries may
be unwilling to disclose their information, and
those with high salaries may have privacy con-
cerns (although a promise of anonymity can
somewhat lessen this).
2. The unemployed and underemployed may be un-
derrepresented for the same reasons as people
who are employed but with low salaries—they
are unwilling to disclose their information. If
respondents indicated they were unemployed,
they were excluded from the results.
3. The most interested, engaged and experienced
members of the quality profession will be overrep-
resented.
4. While those at the very highest salary levels may
be underrepresented, the average salaries of the
participants will tend to exceed the average of a
random representative sample.
1. How well do I know the strengths of my coworkers?
2. How well do I communicate the needs of our customers?
3. Am I willing to provide constructive feedback to people?
4. Can I indentify when people need new training to be more
productive?
5. Do I model the behavior I want in a boss?
6. How well do I work with the other departments mine depends
on?
7. Without my leadership, does my department keep doing the
same thing or something else?
8. Could I let people have input on the big budget and policy
decisions?
9. Can I identify the talent my department needs to do better?
10. What are the top two or three things my department
needs to do better?
Leadership development
questions / TABLE 2
1. How well do I know my strengths?
2. How well do I know what matters to my customers?
3. How often do I seek feedback on my work?
4. How current are my skills and training?
5. How is my industry changing, and how does that affect my
job?
6. Are there any new projects I can take on to improve my skills?
7. Who are the best leaders in the company, and what can they
teach me?
8. Can my current skills carry over to any other industries?
9. Do I want to do the same things fve years from now as
today?
10. How wide is my circle of contacts who can give me good
advice?
Career development
questions / TABLE 1
December 2009 • QP 23
Due to the signifcant effects on employment from the economy,
this year’s QP Salary Survey asked those who indicated they
were unemployed several additional questions. Survey respon-
dents were asked a set of questions about their unemployment
experiences and their plans to rejoin the workforce.
A total of 375 survey-takers—4.1% of the total 9,072 survey
respondents—indicated they were unemployed at the time they
took the survey. Of those:
• 64.9% said they had been unemployed less than six months.
• 29.5% had been employed by their company in their most
recent position one to three years before they lost their job.
• 9.8% had been in their positions for more than 20 years
when they lost their jobs.
• 60.7% were unemployed because their positions had been
eliminated. Others indicated they left of their own will be-
cause their companies closed or relocated.
• 28.8% had most recently been managers. Others indicated
they had most recently been quality engineers (20.9%) or
directors (7.7%).
• 95.1% said they were pursuing work, and 90.1% said they
were pursuing work in quality.
The respondents also shared what they have done to im-
prove their marketability and the chances of being hired. This
includes:
• Earning certifcations, such as ASQ’s certifed quality techni-
cian and manager of quality/organizational excellence.
• Networking, especially by joining professional organizations
and using social media, such as LinkedIn.
• Training in disciplines such as Six Sigma and project manage-
ment.
• Pursuing education, including master’s degree programs.
Many offered advice to their peers:
• “Diversify your capabilities to remain a valuable member of
the organization; build and maintain your professional peer
network; work hard and don’t let conditions prevent you
from doing your best work; keep good savings for possible
unemployment.”
• “Attend all the seminars and courses available in your feld.
Take at least one course or seminar every year. Don’t rock
the boat with management on small things.”
• “Be adaptable and fexible. Keep aware of what is going on
in the company, and make yourself prepared and educated
(either structured or self-educated) in areas that will make
you more valuable to your company.”
• “Become lifelong learners, and stay on top of your profes-
sion. Provide exceptional service, and exceed your supervi-
sor’s expectations.”
• “Go the extra mile every day. Work like your job depends on
your performance. Take nothing for granted. Always ask the
question, ‘What more can I do for you today?’ Then do it.”
• “Hold fast to your ethics—you have to live with yourself
forever, not the company. This may not keep you employed
where you are currently, but if your values and the company’s
values are not aligned, you really don’t belong there anyway.”
• “Strive for continuous improvement in your life. Do not allow
yourself to become stale. If you feel stagnant, then reevalu-
ate your goals—personal and work-related. Write them
down, know them and see a difference.”
• “Stay up to date with quality in general by taking courses or
pursing certifcations. Your current job—should it go away—
may not leave you very marketable.”

—Nicole Adrian, contributing editor
TRYING TO RECOVER FROM THE RECESSION

QP
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Are you satisfied?
The paths to rewards suggested by the survey profile
boil down to three questions: What do I know? How
well can I lead? How well do I adjust to change?
In light of the survey’s fndings, for employees in-
terested in taking their careers to the next level, some
questions for self reflection are offered in Table 1. For
those desiring management and leadership positions in
the quality field, they can reflect on another set of ques-
tions in Table 2.
The 2009 salary survey suggests some of the old
wisdom about expanding your training, responsibility
and willingness to change jobs still applies. By itself,
the survey can’t provide all the new wisdom that future
enlightenment and prosperity requires. I trust that pro-
fessional organizations such as ASQ will continue to
invest in the programs and resources that will deliver
such wisdom to its members. QP

JOSEPH D. CONKLIN is a mathematical statistician at
the U.S. Department of Energy in Washington, D.C. He
earned a master’s degree in statistics from Virginia
Tech and is a senior member of ASQ. Conklin is an
ASQ-certified quality manager, engineer, auditor and
reliability engineer.
QP • www.qualityprogress.com 24

LIKE ALMOST EVERYONE, quality professionals are
feeling the effects of the economic recession. In all,
4.9% of respondents to QP’s 23rd annual salary survey
indicated they are unemployed, retired or laid off, as
Table 1 shows. This number was 1.2%, 1% and 0.8% in
the past three years, respectively.
Of the 281 respondents who haven’t worked in the
last six months, 94.7% said it was because they have
been unemployed rather than being retired. Of the 136
respondents who haven’t worked for more than six
months, 80.1% indicated it was because they were un-
employed.
The recession is affecting quality professionals in
other ways. This year’s survey also included the ques-
tion, “What steps has your organization taken as a re-
sult of the economic recession?” Respondents could
select any of the following that applied:
• Furloughs.
• Hiring freezes.
• Layoffs.
• No bonuses.
• Pay cuts.
• Salary freezes.
Almost 85% indicated their organizations took one
or more of these steps, as Figure 1 shows. The top
three steps reported were hiring freezes (56%), layoffs
(52.4%) and salary freezes (46%). No bonuses (29.7%),
pay cuts (15%) and furloughs (14.7%) weren’t reported
as often.
Collecting the data
To get as many survey responses as possible, QP sent
e-mail invitations to U.S. and Canadian ASQ members
who opted to receive e-mail messages from ASQ. Those
members who were listed as retired or unemployed
weren’t included.
In all, 58,614 e-mails were sent, and 214 were un-
deliverable, giving an adjusted sample size of 58,400.
A small percentage of unsolicited responses was re-
ceived from posting the survey on the QP website.
Overall, QP obtained a total of 9,072 responses, giving
a total response rate of 15.5% (9,072/58,400).
Of the 9,072 responses, 8,626 were usable and fell
into one of the six employment status groups in Table
1. The 446 responses were not used because they were
incomplete. To be included in the survey, regular em-
ployees needed to provide a salary and a job title, and
self-employed consultants needed to provide a daily
rate, hourly rate or gross earning.
The data from the 7,869 full-time and part-time regu-
lar employees and the 62 regular employees who also
work as self-employed consultants were used to cre-
ate the 20 sections in “Part 1. Regular Employee Re-
sults.” The data from the 230 self-employed consultants
and the 62 regular employees who also work as self-
employed consultants were used to produce the four
sections in “Part 2. Self-Employed Consultant Results.”
Except for the information provided here, the salary
survey report doesn’t discuss data from the people who
are unemployed, retired or laid off.
The vast majority of those who participated in the
survey work in the United States and Canada. Because
there were few respondents from other countries,
only a few sections in the salary survey report include
Table 1 includes results for: x Full-time employees, x Part-time employees,
x U.S. employees, x Canadian employees, x International employees
Note: Percentages may not equal 100% due to rounding.
Employment status of
respondents / Table 1
Count Percentage
Full-time regular employee 7,869 91.2
Part-time regular employee 48 0.6
Regular employee who is also a self-employed consultant 62 0.7
Self-employed consultant 230 2.7
Unemployed, retired or laid off within the last six months 281 3.3
Unemployed, retired or laid off longer than six months 136 1.6
by Karen bemowski
Lingering Effects
Response rate refects recession
December 2009 • QP 25
results from this group, which is labeled as “Interna-
tional.” Sections 13 and 24 discuss the countries repre-
sented in this group. You can find out whether a table
or figure includes international results by glancing at
the information boxes below the graphics.
In addition to specifying whether a table or figure
includes results from international, U.S. and Canadian
respondents, this box specifies whether it includes
results from full-time respondents and part-time re-
spondents. Some boxes provide additional informative
notes.
Of the 24 sections in the salary survey results, 19 are
online only and can be found at www.qualityprogress.
com under the tab “Tools and Resources.” The website
also includes the entire survey report in PDF format,
which you can download. In case you’re not familiar
with the statistical terms and job titles in these sec-
tions, we’ve included them here.
Statistical terms
Here is a brief description of the statistical terms used
in the survey report:
• Minimum salary: The minimum salary is the lowest
salary reported in that particular group.
• Maximum salary: The maximum salary is the high-
est salary reported in that particular group.
• Standard deviation: Standard deviation is a mea-
sure of dispersion around the mean. In a normal dis-
tribution, 68% of cases fall within one standard de-
viation of the mean and 95% of cases fall within two
standard deviations. For example, if the mean salary
is $70,000 with a standard deviation of $15,000, 95%
of the cases are between $40,000 and $100,000 in a
normal distribution.
• Count: The count is the number of respondents in
that particular group.
• Mean salary: The mean salary is the average salary
for that particular group.
• Median salary: The median salary is the 50th per-
centile—that is, the salary at which half the cases
fall above and half fall below. If there is an even
number of cases, the median is the average of the
two middle cases.
Job titles
Here are the suggested defnitions for the job titles used
in the 2009 survey. Some of the defnitions were com-
piled by an HR expert and have been revised through-
out the years. Based on respondent feedback, they will
continue to be analyzed and revised periodically. All
definitions are intended only as a guide:
• Analyst: Initiates and coordinates quality-related
data from production, service or process improvement
activities and reports these data using statistical tech-
niques.
• Associate: Involved in quality improvement proj-
ects but not necessarily full time. Does not necessarily
have primary responsibility for traditional quality man-
agement, assurance or control activities.
• Auditor: Performs and reports on internal or ex-
ternal quality system audits.
• Black Belt: Six Sigma or quality expert. Often a
full-time team leader, responsible for implementing
process improvement projects within the business to
drive up customer satisfaction levels and business pro-
ductivity.
• Calibration technician: Tests, calibrates, main-
tains and repairs electrical, mechanical, electrome-
chanical, analytical and electronic measuring, record-
ing and indicating instruments and equipment for
conformance to established standards.
Figure 1 includes results for: x Full-time employees, x Part-time employees,
x U.S. employees, x Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding.
Steps include: furloughs, hiring freezes, layoffs, no bonuses, pay cuts and
salary freezes.
Number of steps taken as a result of
the economic recession / FIgURe 1
Number of steps taken
P
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
0
5
10
15
20
25
30
Six Five Four Three Two One None
15.5
27.2
18.7
17.3
12.2
6.2
2.9

QP
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QP • www.qualityprogress.com 26
• Champion: Business leader or senior manager
who ensures resources are available for quality train-
ing and projects and is involved in project tollgate re-
views. Often an executive who supports and addresses
Six Sigma organizational issues.
• Consultant: Provides advice, facilitation and
training on the development, administration and tech-
nical aspects of an organization’s quality improvement
efforts at any or all levels. Has expertise in some or all
aspects of the quality field. At the forefront of changes
in his or her field. This person can be from outside the
organization or can be an employee of the organization.
• Coordinator: Collects, organizes, monitors and
distributes information related to quality and process
improvement functions, possibly including but not
limited to compliance to and documentation of qual-
ity management standards, such as ISO 9001. Typically
generates reports using computer skills and distributes
those reports to various users in the organization or
among customers and suppliers.
• Director: Oversees all aspects of the organiza-
tion’s quality or business improvement efforts, such
as developing and administrating the program, train-
ing and coaching employees, and facilitating change
throughout the organization. Responsible for establish-
ing strategic plans, policies and procedures at all levels
so quality improvement efforts will meet or exceed in-
ternal and external customers’ needs and expectations.
• Educator/instructor: Instructs or trains others
on quality-related topics, tools and techniques. This
person may be an employee of an organization or teach
in a university or college setting.
• Green Belt: Operates in support of or under the
supervision of a Six Sigma Black Belt, analyzes quality
problems and is involved in quality improvement proj-
ects. Has at least three years of work experience.
• Inspector: Inspects, audits and reports on materi-
als, processes and products using variable or attribute
measuring instruments and techniques to ensure con-
formance with the company’s quality standards.
• Manager: Ensures the administration of the or-
ganization’s quality, process or business improvement
efforts within a defined segment of the organization.
Might be responsible for dealing with customers and
suppliers on quality or performance issues. Typically
has people reporting directly to him or her.
• Master Black Belt: Six Sigma or quality expert
responsible for strategic implementations within the
business. Qualifed to teach other Six Sigma facilitators
the methods, tools and applications in all functions and
levels of the organization. A resource for using statisti-
cal methods to improve processes.
• Process/manufacturing/project engineer: Per-
forms engineering work to evaluate manufacturing
processes or performance improvement projects for
optimization. Duties also may include the development
of processes to ensure that quality, cost and efficiency
requirements are met.
• Quality engineer: Designs, installs and evaluates
quality assurance process sampling systems, proce-
dures and statistical techniques. Designs or specifies
inspection and testing mechanisms and equipment.
Analyzes production and service limitations and stan-
dards. Recommends revision of specifcations. Formu-
lates or helps formulate quality assurance policies and
procedures. May conduct training on quality assurance
concepts and tools. Interfaces with all other engineer-
ing components within the organization and with cus-
tomers and suppliers on quality-related issues.
• Reliability/safety engineer: Uses principles of
performance evaluation and prediction to improve the
safety, reliability and maintainability of products and
systems. Plans reliability tests and conducts analyses
of field failures. Develops and administers reliability
information systems for failure analysis and perfor-
mance improvement.
• Software quality engineer: Applies quality prin-
ciples to the development and use of software and soft-
ware based systems. Designs and implements software
development and maintenance processes. Designs or
specifies test methods for software inspection, verifica-
tion and validation.
• Specialist: As the primary assignment, performs
a specific quality related function within the organiza-
tion’s quality program. Examples include management
representative, statistician and testing expert. Has re-
Total Package
all sections printed in
this issue of Quality
Progress are also
available in the online report in PDF format
at www.qualityprogress.com/salarysurvey.
Q
P
December 2009 • QP 27
ceived direct training or has been performing the activ-
ity for a number of years. Shows a high degree of skill
performing that specific activity.
• Supervisor: Administers the company’s quality
improvement efforts within a defned department. Has
direct reports that implement some aspect of the poli-
cies and procedures of the quality functions.
• Supplier quality engineer/professional: Re-
sponsible for all quality improvement issues related to
vendors and suppliers of materials, products or servic-
es used in development or manufacture. Assesses po-
tential new suppliers. Works with suppliers to develop
and improve the entire supply chain. May be involved
in purchasing.
• Technician: Performs basic quality techniques,
possibly including calibration, to track, analyze and
report on materials, processes and products to ensure
they meet the organization’s quality standards.
• Vice president/executive: Establishes the di-
rection for the development and administration of the
organization’s quality improvement efforts. Consults
with peers on the attitudes and practices of quality
throughout the organization to develop an environ-
ment of continual improvement in every aspect of the
organization’s products and services. Acts as a cham-
pion for quality. QP
KAREN BEMOWSKI is a former QP associate editor. She is currently a senior
editor of Windows IT Pro in Loveland, CO.

QP
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Part 1. Regular Employee Results
Section 1
Salary by Job Title p. 28
Section 2
Salary by U.S. Regions and Canadian Provinces p. 32
Section 3
Salary by Number of Years of experience
in the Quality Field p. 36
Section 4
Salary by aSQ and RabQSa International
Certifcation p. 43
Section 5
Salary by Six Sigma Training p. 52
Section 6
Salary by Number of Work Hours Online
Section 7
Salary by Nonexempt vs. exempt Status Online
Section 8
Salary by Number of Years in Current Position Online
Section 9
Salary by Number of Years in Current Position
and in the Quality Field Online
Section 10
Salary by Number of employees Overseen Online
Section 11
Salary by Division Size, Organization Size
and location of Headquarters Online
Section 12
Salary by Industry Online
Section 13
Salary by geographic location Online
Section 14
Salary by Organization’s Quality Infrastructure Online
Section 15
Salary by extent of Quality Responsibilities Online
Section 16
Salary by Highest level of education Online
Section 17
Salary by Highest level of education and
Number of Years in the Quality Field Online
Section 18
Salary by RabQSa International Certifcation Online
Section 19
Salary by gender and age Online
Section 20
Size of Raise and additional annual Payments Online
Part 2. Self-Employed Consultant Results
Section 21
base earnings by Quality experience, education,
Certifcation and Six Sigma Training Online
Section 22
base earnings by Consulting experience Online
Section 23
Hourly and Daily Rates Online
Section 24
base earnings and Rates by age, gender and
geographic location Online

Note: all sections printed in this issue of Quality Progress
are also available in the online report in PDF format at
www.qualityprogress.com/salarysurvey.
SALARY SURVEY TABLE OF CONTENTS
QP • www.qualityprogress.com 28
THIS YEAR’S SALARY survey includes two new job
titles: calibration technician and Green Belt (GB).
Both groups are at the lower end of the pay scale—
with average salaries of $54,151 and $65,679, respec-
tively. The overall average salary of all the U.S. re-
spondents who work full time is $83,442.
The full-time calibration technicians and full-
time GBs in the United States earn, on average, less
than the overall average salary, as Figure 1 shows.
The fact that these two groups earn less isn’t sur-
prising, though. In the case of calibration techni-
cians, the average salary of a comparable posi-
tion—technicians—is also at the low end of the pay
scale, as Figure 2 (p. 30) shows. Although there isn’t
a comparable position for GBs, you’d expect them
to earn less than Black Belts (BB), given that GB is
the first level in Six Sigma training and Black Belt is
the second level.
You might think that this reasoning is invalid if
you look at the numbers in Figure 3, which breaks
down salaries by job title for Canadian respondents.
According to this bar chart, GBs earn a higher av-
erage salary ($83,000) than BBs ($79,271). If you
compare the GB entries in Tables 1 (United States)
and 2 (Canada, p. 31), however, you’ll notice there
are 34 respondents who noted they were GBs in the
United States and only two respondents who said
they were GBs in Canada. The higher the number of
respondents, the better it represents the surveyed
population.
New job titles compared to
overall average for U.S.
respondents / FIGURE 1
Average salary of
calibration technicians
54,151
Average salary
of Green Belts
65,679
Respondents
A
v
e
r
a
g
e

s
a
l
a
r
y
Overall average
83,442
$0
$30,000
$60,000
$90,000
Figure 1 includes results for: x Full-time employees,  Part-time employees,
x U.S. employees,  Canadian employees,  International employees
Part 1. Regular Employee Results
Section 1. Salary by Job Title
New Kids on the Block
What do you like best
about working in quality?
Quality is ever-changing
and not the same thing all
the time. It gives
you challenges
and you can
actually see
your results
when you iden-
tify something that is out of
control.
Julie A. Hart
BASF
Chemist


Money Talks
December 2009 • QP 29
Table 1 includes results for: x Full-time employees, x Part-time employees, x U.S. employees,
 Canadian employees,  International employees
Note: Job titles in which there were no respondents aren’t included.
Salary by job title for U.S. respondents / TABLE 1
Minimum Maximum
Standard
deviation
Count Mean Median
Full-time employees
All full-time employees $15,940 $518,781 $32,140 7,454 $83,442 $80,000
Analyst 23,000 130,000 20,762 194 63,960 60,000
Associate 21,000 115,400 20,943 67 57,064 53,850
Auditor 15,940 160,000 23,990 327 69,898 67,000
Black Belt 42,000 150,000 20,955 219 87,342 87,000
Calibration technician 29,500 75,228 12,221 41 54,151 52,000
Champion 50,000 132,000 20,636 18 90,775 88,980
Consultant 27,500 180,000 28,993 190 90,765 90,000
Coordinator 27,000 150,000 22,803 186 58,808 54,230
Director 40,000 225,000 31,471 746 112,505 110,000
Educator/instructor 22,000 200,000 38,563 68 87,698 80,000
Green Belt 33,000 106,000 18,137 34 65,679 64,750
Inspector 19,000 145,000 18,598 107 47,031 43,000
Manager 22,568 182,000 25,078 2,128 86,349 84,000
Master Black Belt 33,000 201,000 24,988 132 109,481 106,000
Process/manufacturing/
project engineer
30,000 150,000 21,298 221 79,778 79,500
Quality engineer 24,000 186,000 19,256 1,262 74,314 72,100
Reliability/safety engineer 47,097 207,000 25,937 96 98,092 95,000
Software quality engineer 42,640 137,000 21,034 105 91,444 90,000
Specialist 30,700 200,000 24,415 392 70,276 67,000
Supervisor 20,000 203,000 23,922 240 69,115 65,500
Supplier quality engineer/
professional
22,000 146,000 18,860 232 79,495 78,535
Technician 19,728 107,000 12,694 222 45,617 44,000
Vice president/executive 60,000 518,781 61,652 227 146,353 135,000
Part-time employees
All part-time employees $1,900 $120,000 $28,826 57 $53,205 $50,000
Analyst 40,000 70,000 21,213 2 55,000 55,000
Associate 16,000 60,000 31,113 2 38,000 38,000
Auditor 39,960 95,000 19,648 8 58,120 49,000
Consultant 20,000 120,000 31,366 10 77,760 83,000
Coordinator 31,200 32,256 747 2 31,728 31,728
Director 35,000 100,000 30,804 4 76,750 86,000
Educator/instructor 20,000 110,000 33,349 6 47,167 39,000
Green Belt 25,000 25,000 — 1 25,000 25,000
Manager 35,000 90,000 23,936 4 61,250 60,000
Process/manufacturing/
project engineer
25,000 37,900 9,122 2 31,450 31,450
Quality engineer 15,000 86,000 25,602 5 52,814 52,534
Software quality engineer 30,000 65,000 24,749 2 47,500 47,500
Specialist 23,100 60,000 17,370 4 42,525 43,500
Technician 1,900 26,000 10,511 4 17,144 20,338
Vice president/executive 20,000 20,000 — 1 20,000 20,000

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9
QP • www.qualityprogress.com 30
Salary by job title for U.S. respondents / FIGURE 2
Salary by job title for Canadian respondents / FIGURE 3
Average salary
J
o
b

t
i
t
l
e

(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
$0 $30,000 $60,000 $90,000 $120,000 $150,000
Technician (3%)
Inspector (1.4%)
Calibration technician (0.6%)
Associate (0.9%)
Coordinator (2.5%)
Analyst (2.6%)
Green Belt (0.5%)
Supervisor (3.2%)
Auditor (4.4%)
Specialist (5.3%)
Quality engineer (16.9%)
Supplier quality engineer/professional (3.1%)
Process/manufacturing/project engineer (3%)
Manager (28.5%)
Black Belt (2.9%)
Educator/instructor (0.9%)
Consultant (2.5%)
Champion (0.2%)
Software quality engineer (1.4%)
Reliability/safety engineer (1.3%)
Master Black Belt (1.8%)
Director (10%)
Vice president/executive (3%)
112,505
146,353
109,481
98,092
91,444
90,775
90,765
87,698
87,342
86,349
79,778
79,495
74,314
70,276
69,898
69,115
65,679
63,960
58,808
57,064
54,151
47,031
45,617
Average salary
J
o
b

t
i
t
l
e

(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
$0 $30,000 $60,000 $90,000 $120,000 $150,000
Inspector (2.7%)
Champion (0.5%)
Technician (5.1%)
Coordinator (8%)
Associate (1.9%)
Analyst (3.4%)
Supervisor (3.1%)
Auditor (4.4%)
Quality engineer (10.9%)
Calibration technician (0.2%)
Specialist (7.3%)
Process/manufacturing/project engineer (2.7%)
Supplier quality engineer/professional (1.9%)
Software quality engineer (1.2%)
Black Belt (1.7%)
Manager (30.8%)
Green Belt (0.5%)
Consultant (2.7%)
Director (8.2%)
Educator/instructor (0.7%)
Vice president/executive (1%)
Master Black Belt (0.7%)
Reliability/safety engineer (0.5%) 137,500
125,000
118,448
112,000
105,194
83,309
83,000
80,827
79,271
74,400
71,262
70,418
70,272
70,000
68,878
66,233
64,836
57,992
55,863
53,384
48,458
48,000
40,600
Figure 2 includes results for:
x Full-time employees
 Part-time employees
x U.S. employees
 Canadian employees
 International employees
Note: Percentages may not equal
100% due to rounding.
Figure 3 includes results for:
x Full-time employees
 Part-time employees
 U.S. employees
x Canadian employees
 International employees
Note: Percentages may not equal
100% due to rounding. Canadian
salaries are noted in Canadian
dollars.
December 2009 • QP 31
Table 2 includes results
for:
x Full-time employees,
x Part-time employees,
 U.S. employees,
x Canadian employees,
 International
employees
Note: Job titles in
which there were no
respondents aren’t
included. Canadian
salaries are noted in
Canadian dollars
Salary by job title for Canadian
respondents / TABLE 2
Minimum Maximum
Standard
deviation
Count Mean Median
Full-time employees
All full-time employees $23,000 $200,000 $25,927 413 $73,968 $70,000
Analyst 28,800 80,000 13,388 14 57,992 60,500
Associate 40,000 87,400 16,823 8 55,863 53,250
Auditor 35,000 120,000 22,194 18 66,233 63,500
Black Belt 65,000 100,500 10,750 7 79,271 76,900
Calibration technician 70,000 70,000 — 1 70,000 70,000
Champion 30,000 66,000 25,456 2 48,000 48,000
Consultant 52,000 120,000 20,686 11 83,309 84,000
Coordinator 31,500 80,000 13,155 33 53,384 50,000
Director 59,000 150,000 18,892 34 105,194 101,000
Educator/instructor 82,000 134,000 26,907 3 112,000 120,000
Green Belt 81,000 85,000 2,828 2 83,000 83,000
Inspector 27,000 63,000 12,242 11 40,600 35,360
Manager 34,500 135,000 18,748 127 80,827 80,000
Master Black Belt 105,000 150,000 22,913 3 125,000 120,000
Process/manufacturing/
project engineer
30,000 160,000 35,346 11 70,418 60,000
Quality engineer 38,000 139,000 19,589 45 68,878 65,000
Reliability/safety engineer 75,000 200,000 88,388 2 137,500 137,500
Software quality engineer 55,000 86,000 11,971 5 74,400 78,000
Specialist 42,000 155,000 22,536 30 70,272 68,500
Supervisor 35,000 84,000 15,434 13 64,836 68,865
Supplier quality engineer/
professional
45,000 105,000 22,930 8 71,262 65,500
Technician 23,000 80,500 12,503 21 48,458 50,000
Vice president/executive 38,790 185,000 60,306 4 118,448 125,000
Part-time employees
All part-time employees $29,000 $64,000 $13,609 5 $43,800 $40,000
Auditor 29,000 40,000 7,778 2 34,500 34,500
Coordinator 64,000 64,000 — 1 64,000 64,000
Educator/instructor 50,000 50,000 — 1 50,000 50,000
Specialist 36,000 36,000 — 1 36,000 36,000

QP
SALARY
SURVEY
2
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9
What will defne the future of quality, in your eyes?
In my eyes, the future of quality will be defned through senior
management. Their buy-in and enforcement is crucial to the
success of quality in an organization.
Erin Van Duzee
Quality assurance manager, IT services
New Brunswick Department of Health
Money Talks


Figure 1 includes results for: x Full-time employees,  Part-time employees,
x U.S. employees,  Canadian employees,  International employees
Note: The percentages were calculated using the formula:
[(Regional average salary – national average salary)/national average salary] × 100.
Comparison of salaries in U.S.
regions / FIGURE 1
Percentage difference from the national
average salary (region's average salary)
R
e
g
i
o
n
-12 -9 -6 -3 0 3 6 9 12 15
East South Central
West North Central
East North Central
West South Central
Middle Atlantic
New England
Mountain
South Atlantic
Pacific 12.3 (93,676)
3.4 (86,287)
3.3 (86,178)
3.2 (86,110)
2.7 (85,693)
0.3 (83,721)
-6.2 (78,304)
-8.2 (76,588)
-9.9 (75,148)
National average
salary of $83,442
IN THE UNITED STATES, the highest-paying region
for quality professionals is the Pacific, according
to the survey. The average salary in this region is
$93,676, which is 12.3% higher than the national aver-
age salary, as Figure 1 shows. (The national average
salary is the average salary of all the full-time employ-
ees in that country.)
Offsetting the Pacific region’s high average salary,
however, is the high cost of living in the five states
making up that region (see Figure 2). When you rank
the 50 states plus Washington, D.C., by their cost of
living indexes, Hawaii, California and Alaska rank
No. 1, No. 3 and No. 5, respectively. And the other
two states—Oregon and Washington—are in the sec-
ond quartile.
The cost-of-living indexes in Figure 2 were cal-
culated from the second quarter 2009 Cost of Living
Indexes (COLIs) compiled by the Council for Com-
munity and Economic Research (C2ER). This council
calculates COLIs for cities and metropolitan areas that
voluntarily collect information on the cost of grocer-
ies, housing, utilities, healthcare and other items.
The state indexes in Figure 2 are an average of the
COLIs for the participating areas in each state. Note
that C2ER doesn’t provide COLIs for U.S. territories,
which is why Figure 2 doesn’t include cost of living
indexes for Puerto Rico and Guam. For more informa-
tion about COLIs, see C2ER’s website at http://coli.org.
In Canada, the highest-paying region for quality
professionals is Newfoundland and Labrador. As Fig-
ure 3 (p. 34) shows, the average salary for this region
is $94,875, which is 28.3% higher than the national av-
erage salary of $73,968.
Tables 1 (United States, p. 34) and 2 (Canada, p.
35) break down regional and provincial salaries by job
title. You can find even more geographic-specific infor-
mation on salaries in the United States and Canada in
Section 13 of the online survey package at www.quali-
typrogress.com. This section breaks down salaries by:
• U.S. states and job title.
• U.S. metropolitan areas and job title.
• Canadian metropolitan areas and job title.
Section 13 also includes salary information from
countries other than the United States and Canada.
QP • www.qualityprogress.com 32
West is Best for Salaries
Part 1. Regular Employee Results
Section 2. Salary by U.S. Regions
and Canadian Provinces
Review
Section
13, Salary
by Geographic Location
online for more specific
breakdowns of salaries by
states and regions.
Access the complete
report at
www.qualityprogress.
com/salarysurvey.
Q
P
Percentage of respondents and cost of
living by state / FIGURE 2
Alaska
0.1%
126.4
Washington
1.9%
104.5
Oregon
1%
116
California
8.5%
135.1
Nevada
0.3%
105.1
Idaho
0.2%
92.2
Montana
0.1%
102.6
Wyoming
0.1%
100.4
Utah
1.3%
96.3
Colorado
2%
102.8
Arizona
1.8%
104.6
Hawaii
0.1%
164.9
Guam
0.1%

New Mexico
0.6%
100
North Dakota
0.1%
94.1
South Dakota
0.2%
91.3
Nebraska
0.6%
90.9
Kansas
1%
91.7
Minnesota
4%
102.8
Iowa
1.8%
93.5
Missouri
2.7%
91.1
Oklahoma
0.7%
88.1
Texas
6.9%
90.5
Arkansas
0.7%
90.8
Louisiana
0.5%
95.9
Miss.
0.4%
92.5
Alabama
1.3%
92.6
Georgia
2.6%
90.9
Florida
3.4%
101.1
Puerto Rico
0.6%

South Carolina
1.6%
97.5
North Carolina
3.5% 96.4
Tennessee
2.4% 88.9
Kentucky
1.3% 90.4
WV
0.2%
94
Virginia
2.7% 99.3
Maryland 2% 125.8
Delaware 0.3% 101.4
D.C. 0.6% 140
New Jersey 2.4% 126.5
Connecticut 1.8% 125.3
RI 0.5% 119
Mass. 3.2% 123.3
Maine
0.3%
114.9
New Hampshire
0.8% 117.4
Vermont
0.1% 119.9
New
York
3.7% 125.2
Pennsylvania
4.6% 102.4
Ohio
5%
92.8
Indiana
3.6%
92.4
Illinois
5.2%
96.2
Wisconsin
4.6%
95.7
Michigan
4.1%
96
Pacific
Mountain
West North Central
East North Central
West South Central
East South Central
South Atlantic
Middle Atlantic
New England
Regions
Figure 2 includes results for: x Full-time employees, x Part-time employees
x U.S. employees,  Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding. Cost of living indexes weren’t
available for the two U.S. territories.
December 2009 • QP 33

QP
SALARY
SURVEY
2
0
0
9
__ State or territory
__ Percentage of respondents in that state or territory
__ State’s or territory’s cost of living index
QP • www.qualityprogress.com 34
Table 1 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Small numerals indicate the number of responses.
Salary by U.S. region and job title / TABLE 1
Pacific Mountain
West
North
Central
East North
Central
West
South
Central
East South
Central
South
Atlantic
Middle
Atlantic
New
England
All respondents $93,676
846
$86,178
470
$76,588
772
$78,304
1,643
$83,721
693
$75,148
389
86,287
1,239
$85,693
790
$86,110
500
Analyst 67,986
20
66,800
15
62,000
21
60,481
36
63,241
16
62,133
12
67,804
46
65,399
13
60,065
8
Associate 58,389
9
52,500
5
52,900
8
49,509
11
51,850
5
59,819
6
63,655
12
54,500
7
71,332
3
Auditor 77,016
46
69,315
20
60,645
29
64,739
57
69,171
38
55,283
17
73,027
53
72,168
40
80,034
17
Black Belt 93,549
21
91,059
19
73,400
19
85,530
57
86,553
19
73,848
8
93,340
42
89,796
21
85,706
10
Calibration technician 56,692
5
46,833
3
61,250
4
56,250
8
48,800
5
65,076
3
55,500
6
48,667
3
43,000
2
Champion 113,000
2
78,500
2
88,400
2
132,000
1
88,980
2
105,000
1
96,667
3
61,000
3
85,000
1
Consultant 96,027
21
98,474
7
83,825
26
81,438
29
94,020
15
86,240
10
96,680
40
95,630
21
85,121
14
Coordinator 86,067
11
53,203
10
56,959
26
52,670
47
62,121
17
47,722
8
56,553
29
61,604
14
67,333
20
Director 122,521
110
110,891
36
100,728
68
106,825
141
112,277
67
101,593
27
112,085
135
115,024
100
124,510
54
Educator/instructor 127,800
5
105,429
7
74,640
4
76,315
13
62,229
7
102,333
3
83,443
15
105,300
8
73,333
3
Green Belt 53,000
2
72,000
1
57,500
2
66,188
8
70,929
7
66,333
3
71,300
7
51,000
2
64,000
1
Inspector 52,349
15
49,250
6
36,658
15
47,447
15
45,607
14
36,667
6
52,267
12
45,043
14
46,240
7
Manager 97,050
230
89,219
123
82,716
177
80,021
537
86,950
227
81,301
102
88,721
357
86,107
227
91,322
129
Master Black Belt 119,889
9
100,632
9
108,813
9
106,968
31
108,349
13
92,598
6
114,648
26
117,365
16
100,591
10
Process/
manufacturing/project
engineer
81,868
25
87,941
17
81,482
22
78,909
42
75,254
30
81,683
12
82,674
33
76,475
21
78,711
14
Quality engineer 82,595
141
81,204
83
72,886
161
68,018
278
79,070
83
68,452
78
75,854
173
72,930
131
75,734
116
Reliability/safety
engineer
110,187
13
104,560
12
93,211
15
100,139
12
101,811
12
93,600
5
96,615
16
74,362
5
87,083
6
Software quality
engineer
100,389
18
89,402
19
79,883
3
77,578
16
84,734
12
92,700
3
105,093
22
76,763
8
98,500
4
Specialist 78,938
41
68,436
26
68,616
37
65,742
82
83,324
31
68,881
27
69,371
71
71,558
45
61,838
27
Supervisor 75,529
30
68,909
13
63,737
30
73,228
45
70,048
23
73,678
18
63,476
49
70,269
20
65,043
11
Supplier quality
engineer/professional
90,067
26
83,208
12
72,049
32
73,470
61
79,935
23
73,111
9
79,794
31
82,854
18
93,627
19
Technician 46,390
21
53,551
11
45,321
38
43,177
59
40,922
13
40,302
15
50,919
27
45,293
22
49,492
13
Vice president/
executive
169,064
25
155,407
14
128,697
24
140,061
57
123,107
14
122,166
10
157,319
34
152,667
31
155,000
11
Figure 3 includes results for:
x Full-time employees,
 Part-time employees,
 U.S. employees, x Canadian
employees,  International
employees
Note: Provinces in which
there were no respondents
aren’t included. Canadian
salaries are noted in Canadian
dollars. The percentages were
calculated using the formula:
[(Regional average salary
– national average salary)/
national average salary] x 100.
Comparison of salaries in Canadian
provinces / FIGURE 3
Percentage difference from the national
average salary (province's average salary)
P
r
o
v
i
n
c
e
-30 -20 -10 0 10 20 30
Saskatchewan
New Brunswick
Manitoba
Nova Scotia
British Columbia
Ontario
Quebec
Alberta
Newfoundland and Labrador
-24.8 (55,639)
-22.3 (57,457)
-17.6 (60,984)
-9.4 (67,027)
-4.8 (70,452)
-3.7 (71,196)
15.7 (85,611)
19.5 (88,427)
28.3 (94,875)
National average
salary of $73,968
December 2009 • QP 35
Table 2 includes results for: x Full-time employees,  Part-time employees,  U.S. employees, x Canadian employees,
 International employees
Note: Provinces in which there were no respondents aren’t included. Small numerals indicate the number of responses. Canadian salaries
are noted in Canadian dollars.
Salary by province and job title / TABLE 2
B
r
i
t
i
s
h

C
o
l
u
m
b
i
a
A
l
b
e
r
t
a
S
a
s
k
a
t
c
h
e
w
a
n
M
a
n
i
t
o
b
a
O
n
t
a
r
i
o
Q
u
e
b
e
c
N
e
w
f
o
u
n
d
l
a
n
d

a
n
d

L
a
b
r
a
d
o
r
N
e
w

B
r
u
n
s
w
i
c
k
N
o
v
a

S
c
o
t
i
a
All respondents $70,452
36
$88,427
45
$55,639
9
$60,984
11
$71,196
246
$85,611
39
$94,875
4
$57,457
6
$67,027
13
Analyst 73,500
2
72,000
1
— 51,125
2
53,205
8
65,000
1
— — —
Associate 66,000
1
87,400
1
— 43,250
2
50,000
2
53,500
2
— — —
Auditor 41,000
2
— — — 64,092
13
82,000
1
— 75,000
1

Black Belt — 76,900
1
— — 80,300
5
76,500
1
— — —
Calibration technician — — — — 70,000
1
— — — —
Champion — 66,000
1
— — — — — — 30,000
1
Consultant 73,000
1
— — — 84,339
10
— — — —
Coordinator 58,000
2
55,800
4
58,500
2
50,000
1
54,573
20
— — 38,000
1
38,000
2
Director 97,800
2
111,333
6
— 100,000
1
101,247
15
113,411
8
— — 93,500
2
Educator/instructor 82,000
1
— — — 127,000
2
— — — —
Green Belt — 85,000
1
— — 81,000
1
— — — —
Inspector 49,000
3
— — — 38,194
7
— — 32,240
1

Manager 74,627
11
89,406
17
73,500
2
66,267
4
81,868
71
81,055
10
87,750
2
66,500
3
71,833
6
Master Black Belt — — — — 127,500
2
120,000
1
— — —
Process/
manufacturing/project
engineer
92,000
1
53,000
1
52,000
1
— 49,920
5
84,000
2
— — —
Quality engineer 77,250
4
77,267
3
— — 64,124
31
71,125
4
139,000
1
— 73,675
2
Reliability/safety
engineer
— 200,000
1
— — — 75,000
1
— — —
Software quality
engineer
81,000
1
79,000
2
— — 66,500
2
— — — —
Specialist 73,000
1
102,000
4
50,000
1
67,000
1
63,907
20
77,333
3
— — —
Supervisor 79,000
1
65,000
2
— — 61,096
9
84,000
1
— — —
Supplier quality
engineer/professional
84,000
1
— — — 53,032
3
81,750
4
— — —
Technician 50,000
1
— 44,918
3
— 47,991
16
— 65,000
1
— —
Vice president/
executive
38,790
1
— — — 145,000
3
— — — —

QP
SALARY
SURVEY
2
0
0
9
More than 60% of the Canadian
respondents work in Ontario, making
it the most highly represented
province in the survey. They
earn an average salary of $71,196.
Years of experience in quality for calibration
technicians and Green Belts / FIGURE 1
33.3 23.8 42.9
29.5 34.2 36.4
73 21.6 5.4
0% 20% 40%
Percentage of respondents
60% 80% 100%
Green Belt
All respondents
Calibration technician
J
o
b

t
i
t
l
e
= 10 or fewer years
= 10.1 to 20 years
= more than 20 years
Figure 1 includes results for: x Full-time
employees, x Part-time employees,
x U.S. employees, x Canadian
employees,  International employees
Note: Percentages may not equal 100%
due to rounding.
WITH 63.7% OF ALL the respondents having more
than 10 years of experience in quality, it’s safe to say
that most quality professionals come to work each day
with a lot of experience tucked under their belts.
For instance, 66.7% of calibration technicians in-
dicated they’ve been in the quality field more than 10
years, as Figure 1 shows. However, Green Belts fall on
the low end when it comes to experience: The major-
ity (73%) have been working in the quality field 10 or
fewer years.
The more experience you have, the more cash you’ll
have in your wallet. For example, in the United States,
respondents with:
• More than 20 years of quality experience earn an
average of $94,029.
• 10.1 to 20 years of quality experience earn an aver-
age of $84,722.
• 10 or fewer years of quality experience earn an aver-
age of $73,271.
Similarly, in Canada, respondents with:
• More than 20 years of quality experience earn an
average of $90,690.
• 10.1 to 20 years of quality experience earn an aver-
age of $75,832.
• 10 or fewer years of quality experience earn an aver-
age of $67,329.
Even when you break down the years of quality
experience into smaller groupings, the trend of hav-
ing salaries increase as years of quality experience in-
crease is still evident, as Figures 2 (United States) and
3 (Canada) show. Using these smaller groups, Tables 1
(United States, p. 38) and 2 (Canada, p. 41) break down
respondents’ salaries by job title and number of years
in the quality field.
QP • www.qualityprogress.com 36
Experience Fattens
the Wallet
Part 1. Regular Employee Results
Section 3. Salary by Number of Years
of Experience in the Quality Field
Salary by number of years of experience
in quality for U.S. respondents / FIGURE 2
Salary by number of years of experience
in quality for Canadian respondents / FIGURE 3
Average salary
Y
e
a
r
s

o
f

q
u
a
l
i
t
y

e
x
p
e
r
i
e
n
c
e
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
$0 $20,000 $40,000 $60,000 $80,000 $100,000
No experience (0.6%)
More than 20 years (30.2%)
10.1 to 20 years (34%)
6.1 to 10 years (16.1%)
3.1 to 6 years (11.3%)
1 to 3 years (6.5%)
Less than 1 year (1.3%) 63,320
64,579
72,005
78,006
84,722
94,029
86,772
Average salary
Y
e
a
r
s

o
f

q
u
a
l
i
t
y

e
x
p
e
r
i
e
n
c
e
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
$0 $20,000 $40,000 $60,000 $80,000 $100,000
No experience (0.2%)
More than 20 years (15.3%)
10.1 to 20 years (36.9%)
6.1 to 10 years (23.1%)
3.1 to 6 years (14.8%)
1 to 3 years (8%)
Less than 1 year (1.7%) 60,414
65,301
61,965
72,358
75,832
90,690
32,242
Figure 2 includes results for: x Full-time employees,  Part-time employees,
x U.S. employees,  Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding.
Figure 2 includes results for: x Full-time employees,  Part-time employees,
 U.S. employees, x Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding.
In the United States, managers with more
than 20 years of quality experience earn,
on average, $4,657 more than managers with
10.1 to 20 years of quality experience and $10,095
more than managers with 10 or fewer
years of quality experience.
December 2009 • QP 37

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QP • www.qualityprogress.com 38
Table 1 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,  Canadian
employees,  International employees
Note: Categories in which there were no respondents aren’t included.
Salary by number of years of experience in quality
and job title for U.S. respondents / TABLE 1
Minimum Maximum
Standard
deviation
Count Mean Median
Analyst
Less than 1 year $40,000 $130,000 $30,066 8 $60,600 $50,000
1 to 3 years 32,000 97,785 15,232 33 54,309 51,000
3.1 to 6 years 33,000 113,008 19,628 35 60,517 56,100
6.1 to 10 years 43,500 118,500 18,576 36 67,319 67,500
10.1 to 20 years 23,000 125,000 21,995 53 68,081 68,000
More than 20 years 30,000 123,300 22,088 26 69,242 65,000
No experience 32,000 80,000 25,146 3 60,333 69,000
Associate
Less than 1 year $25,700 $60,000 $15,515 5 $46,840 $55,000
1 to 3 years 33,500 55,161 7,859 19 43,572 43,000
3.1 to 6 years 21,000 76,000 16,276 12 48,396 50,000
6.1 to 10 years 36,000 98,500 17,963 11 66,464 65,000
10.1 to 20 years 40,000 115,400 22,703 13 77,415 75,000
More than 20 years 50,000 89,000 13,794 6 70,333 71,000
No experience 21,000 21,000 — 1 21,000 21,000
Auditor
Less than 1 year $43,000 $58,000 $10,607 2 $50,500 $50,500
1 to 3 years 30,000 105,000 16,370 25 58,036 59,800
3.1 to 6 years 15,940 100,000 17,089 48 58,110 56,611
6.1 to 10 years 22,000 116,000 20,145 69 67,149 68,000
10.1 to 20 years 26,525 155,000 24,900 108 73,055 70,000
More than 20 years 29,000 160,000 27,304 72 80,080 79,000
No experience 60,000 80,000 14,142 2 70,000 70,000
Black Belt
Less than 1 year $44,000 $137,245 $39,964 4 $82,811 $75,000
1 to 3 years 42,000 134,000 23,624 35 78,695 72,000
3.1 to 6 years 43,600 140,000 20,841 42 82,769 76,775
6.1 to 10 years 52,000 129,000 18,722 39 87,042 87,000
10.1 to 20 years 48,290 135,000 18,408 61 90,959 92,200
More than 20 years 62,000 150,000 17,854 35 97,747 94,500
No experience 65,000 65,000 — 1 65,000 65,000
Calibration
technician
1 to 3 years $41,000 $41,000 — 1 $41,000 $41,000
3.1 to 6 years 29,500 60,000 13,912 5 47,100 50,000
6.1 to 10 years 40,000 70,000 13,372 5 57,600 60,000
10.1 to 20 years 34,000 75,000 15,237 10 52,800 49,000
More than 20 years 45,000 75,228 10,221 18 56,610 55,500
No experience 52,000 56,700 3,323 2 54,350 54,350
Champion
Less than 1 year $110,000 $110,000 — 1 $110,000 $110,000
1 to 3 years 82,000 85,000 2,121 2 83,500 83,500
3.1 to 6 years 101,181 120,000 13,307 2 110,591 110,591
6.1 to 10 years 65,000 132,000 27,815 5 90,200 75,000
10.1 to 20 years 50,000 106,000 22,916 5 89,160 94,800
More than 20 years 68,000 87,960 10,392 3 79,653 83,000
Consultant
Less than 1 year $60,000 $60,000 — 1 $60,000 $60,000
1 to 3 years 32,000 102,000 23,758 12 68,783 64,500
3.1 to 6 years 35,000 132,500 24,853 22 78,105 75,000
6.1 to 10 years 45,000 135,000 22,711 34 85,125 84,750
10.1 to 20 years 30,000 160,000 27,334 60 95,520 94,000
More than 20 years 27,500 180,000 32,467 59 99,359 98,000
No experience 75,000 79,000 2,828 2 77,000 77,000
Salary by number of years of experience in quality
and job title for U.S. respondents / TABLE 1 (CoNTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Coordinator
Less than 1 year $29,000 $46,000 $7,064 4 $36,375 $35,250
1 to 3 years 27,000 98,000 17,473 23 49,888 45,000
3.1 to 6 years 30,160 88,800 15,491 31 52,321 50,000
6.1 to 10 years 29,000 115,000 22,608 32 58,733 52,000
10.1 to 20 years 28,000 110,000 17,528 64 58,190 55,500
More than 20 years 37,000 147,000 30,604 29 73,407 65,831
No experience 90,000 90,000 — 1 90,000 90,000
Director
Less than 1 year $55,000 $150,000 $52,202 3 $90,000 $65,000
1 to 3 years 40,000 150,000 28,052 21 93,400 97,000
3.1 to 6 years 46,500 185,000 32,473 46 101,877 100,000
6.1 to 10 years 53,000 190,000 29,381 89 109,848 109,000
10.1 to 20 years 40,000 212,000 31,939 287 111,627 110,357
More than 20 years 46,000 225,000 30,447 296 116,987 115,000
No experience 150,000 184,000 24,042 2 167,000 167,000
Educator/
instructor
1 to 3 years $42,000 $98,000 $28,589 3 $66,667 $60,000
3.1 to 6 years 50,000 133,000 21,503 11 75,193 72,000
6.1 to 10 years 60,000 123,000 22,361 7 87,000 85,000
10.1 to 20 years 48,000 199,000 40,597 19 90,047 71,000
More than 20 years 22,000 200,000 46,338 25 96,938 90,600
No experience 43,000 103,000 33,546 3 64,333 47,000
Green Belt
Less than 1 year $47,000 $55,000 $5,657 2 $51,000 $51,000
1 to 3 years 42,000 85,000 13,501 10 56,500 53,000
3.1 to 6 years 50,000 90,000 12,793 10 70,360 70,050
6.1 to 10 years 52,000 80,000 15,885 3 61,667 53,000
10.1 to 20 years 33,000 106,000 25,035 7 70,357 70,000
More than 20 years 80,000 105,000 17,678 2 92,500 92,500
Inspector
Less than 1 year $40,000 $40,000 — 1 $40,000 $40,000
1 to 3 years 25,126 52,000 8,264 13 36,053 35,000
3.1 to 6 years 24,000 78,000 17,469 12 42,547 41,000
6.1 to 10 years 28,000 59,000 8,619 22 44,207 43,000
10.1 to 20 years 19,000 102,000 19,030 29 47,312 42,000
More than 20 years 25,000 145,000 24,250 29 55,912 51,000
Manager
Less than 1 year $50,000 $122,500 $24,985 14 $71,429 $65,000
1 to 3 years 27,000 150,000 24,448 84 73,929 69,500
3.1 to 6 years 30,000 156,000 24,027 170 82,506 80,000
6.1 to 10 years 22,568 150,000 23,281 318 81,900 82,000
10.1 to 20 years 27,500 165,000 24,498 800 86,294 84,650
More than 20 years 30,000 182,000 25,540 725 90,951 87,084
No experience 42,000 157,000 33,682 10 91,000 84,500
Master Black
Belt
1 to 3 years 85,320 101,000 7,069 4 90,805 88,450
3.1 to 6 years 72,000 158,700 22,916 14 102,266 99,000
6.1 to 10 years 33,000 190,000 25,301 30 107,190 105,000
10.1 to 20 years 60,590 190,000 24,234 39 111,492 109,500
More than 20 years 65,000 201,000 26,789 44 113,287 115,984
No experience 108,000 108,000 — 1 108,000 108,000
Process/
manufacturing/
project engineer
Less than 1 year $39,000 $94,544 $19,047 6 $58,128 $53,000
1 to 3 years 45,000 91,000 14,073 20 71,471 74,500
3.1 to 6 years 35,000 110,000 18,958 42 72,375 73,500
6.1 to 10 years 30,000 150,000 20,160 44 76,800 76,250
10.1 to 20 years 46,000 150,000 21,607 54 84,575 81,500
More than 20 years 40,000 140,000 21,961 46 88,430 87,250
No experience 50,000 118,821 20,180 9 88,780 86,500
December 2009 • QP 39

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Salary by number of years of experience in quality and
job title for U.S. respondents / TABLE 1 (CoNTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Quality engineer
Less than 1 year $40,000 $100,000 $16,729 20 $62,312 $65,500
1 to 3 years 24,000 90,000 11,895 94 62,787 64,000
3.1 to 6 years 34,424 150,000 17,493 166 69,130 68,000
6.1 to 10 years 31,000 122,000 17,811 184 72,500 73,500
10.1 to 20 years 24,000 136,000 17,885 423 75,216 73,000
More than 20 years 37,500 186,000 21,495 374 79,967 78,000
No experience 96,700 96,700 — 1 96,700 96,700
Reliability/safety
engineer
Less than 1 year $88,000 $95,000 $3,109 4 $91,500 $91,500
1 to 3 years 59,000 91,000 22,627 2 75,000 75,000
3.1 to 6 years 47,097 132,000 23,276 11 82,571 80,000
6.1 to 10 years 62,000 135,000 20,470 14 90,567 85,500
10.1 to 20 years 55,000 207,000 28,411 29 95,544 90,000
More than 20 years 63,000 192,000 24,501 34 109,261 105,000
No experience 114,000 125,000 7,778 2 119,500 119,500
Software quality
engineer
Less than 1 year $69,000 $85,000 $11,314 2 $77,000 $77,000
1 to 3 years 44,000 120,000 27,172 5 77,600 75,000
3.1 to 6 years 60,500 96,000 14,195 5 74,421 70,000
6.1 to 10 years 49,000 126,900 18,396 23 86,300 88,000
10.1 to 20 years 45,000 137,000 20,347 45 91,748 90,000
More than 20 years 42,640 135,000 20,118 25 102,958 105,000
Specialist
Less than 1 year $43,680 $98,000 $24,263 4 $63,020 $55,200
1 to 3 years 30,700 110,000 17,566 34 58,116 55,000
3.1 to 6 years 32,000 116,000 18,402 56 55,992 52,000
6.1 to 10 years 32,000 108,823 17,501 71 63,113 60,000
10.1 to 20 years 32,000 131,450 23,717 128 73,992 70,000
More than 20 years 38,000 200,000 27,077 98 83,130 82,000
Supervisor
Less than 1 year $20,000 $71,000 $20,641 5 $47,520 $52,000
1 to 3 years 37,000 86,000 13,634 14 55,798 53,125
3.1 to 6 years 32,000 102,000 17,788 40 63,815 64,000
6.1 to 10 years 35,866 130,000 19,335 45 65,798 65,000
10.1 to 20 years 27,000 171,000 24,625 77 72,396 67,000
More than 20 years 40,000 203,000 29,022 57 75,543 70,000
No experience 100,000 100,000 — 1 100,000 100,000
Supplier quality
engineer/
professional
Less than 1 year $55,000 $97,500 $30,052 2 $76,250 $76,250
1 to 3 years 22,000 110,000 27,318 7 61,852 61,006
3.1 to 6 years 30,000 95,000 16,867 20 69,059 68,500
6.1 to 10 years 35,000 120,000 15,364 43 77,130 77,900
10.1 to 20 years 40,000 118,000 15,944 78 79,998 79,500
More than 20 years 38,000 146,000 20,872 82 84,388 82,000
Technician
Less than 1 year $22,000 $45,000 $9,034 6 $38,237 $41,840
1 to 3 years 19,728 72,000 11,893 19 44,614 44,000
3.1 to 6 years 27,000 75,000 11,134 32 44,601 44,000
6.1 to 10 years 22,880 80,000 10,050 45 43,046 42,000
10.1 to 20 years 23,000 80,000 11,472 74 44,427 42,112
More than 20 years 30,000 107,000 16,276 45 52,555 50,000
Vice president/
executive
Less than 1 year $150,000 $150,000 — 1 $150,000 $150,000
1 to 3 years 99,000 150,000 19,601 5 127,800 130,000
3.1 to 6 years 86,000 211,850 40,492 8 155,606 158,000
6.1 to 10 years 72,600 200,000 36,514 26 117,350 106,000
10.1 to 20 years 60,000 350,000 52,588 68 133,781 120,000
More than 20 years 67,000 518,781 69,622 118 160,467 150,000
No experience 105,000 105,000 — 1 105,000 105,000
40 QP • www.qualityprogress.com
Table 2 includes results for: x Full-time employees,  Part-time employees,  U.S. employees,
x Canadian employees,  International employees
Note: Categories in which there were no respondents aren’t included. Canadian salaries are
noted in Canadian dollars.
Salary by number of years of experience in quality
and job title for Canadian respondents / TABLE 2
Minimum Maximum
Standard
deviation
Count Mean Median
Analyst
Less than 1 year $62,000 $62,000 — 1 $62,000 $62,000
1 to 3 years 28,800 72,000 23,186 3 55,267 65,000
3.1 to 6 years 43,250 56,000 6,666 3 50,750 53,000
6.1 to 10 years 67,000 80,000 9,192 2 73,500 73,500
10.1 to 20 years 55,000 65,500 4,925 4 61,010 61,770
More than 20 years 40,800 40,800 — 1 40,800 40,800
Associate
Less than 1 year $42,000 $42,000 — 1 $42,000 $42,000
1 to 3 years 87,400 87,400 — 1 87,400 87,400
3.1 to 6 years 66,000 66,000 — 1 66,000 66,000
10.1 to 20 years 40,000 65,000 11,821 4 47,875 43,250
More than 20 years 60,000 60,000 — 1 60,000 60,000
Auditor
1 to 3 years $35,000 $35,000 — 1 $35,000 $35,000
3.1 to 6 years 40,000 65,000 11,087 4 51,250 50,000
6.1 to 10 years 43,200 82,000 15,616 6 61,867 62,000
10.1 to 20 years 60,000 62,000 1,414 2 61,000 61,000
More than 20 years 70,000 120,000 19,189 5 91,800 92,000
Black Belt
Less than 1 year $76,900 $76,900 — 1 $76,900 $76,900
1 to 3 years 100,500 100,500 — 1 100,500 100,500
3.1 to 6 years 76,500 79,000 1,768 2 77,750 77,750
6.1 to 10 years 65,000 75,000 7,071 2 70,000 70,000
10.1 to 20 years 82,000 82,000 — 1 82,000 82,000
Calibration
technician
1 to 3 years $70,000 $70,000 — 1 $70,000 $70,000
Champion
3.1 to 6 years $30,000 $30,000 — 1 $30,000 $30,000
10.1 to 20 years 66,000 66,000 — 1 66,000 66,000
Consultant
3.1 to 6 years $106,000 $106,000 — 1 $106,000 $106,000
6.1 to 10 years 59,000 73,000 9,899 2 66,000 66,000
10.1 to 20 years 52,000 120,000 23,786 6 81,774 82,822
More than 20 years 93,250 94,500 884 2 93,875 93,875
Coordinator
Less than 1 year $38,000 $72,000 $24,042 2 $55,000 $55,000
1 to 3 years 37,000 63,000 13,000 3 50,000 50,000
3.1 to 6 years 31,500 72,000 15,026 6 50,728 48,433
6.1 to 10 years 36,000 68,500 11,425 7 51,071 47,000
10.1 to 20 years 38,000 80,000 12,961 13 54,523 50,000
More than 20 years 54,000 77,000 16,263 2 65,500 65,500
Director
1 to 3 years $65,000 $65,000 — 1 $65,000 $65,000
3.1 to 6 years 59,000 102,000 24,269 3 87,000 100,000
6.1 to 10 years 100,000 132,000 14,467 5 114,400 115,000
10.1 to 20 years 85,000 126,000 11,692 15 102,506 98,000
More than 20 years 83,000 150,000 20,856 10 114,100 110,000
Educator/
instructor
6.1 to 10 years $134,000 $134,000 — 1 $134,000 $134,000
More than 20 years 82,000 120,000 26,870 2 101,000 101,000
Green Belt
6.1 to 10 years $85,000 $85,000 — 1 $85,000 $85,000
10.1 to 20 years 81,000 81,000 — 1 81,000 81,000
December 2009 • QP 41

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QP • www.qualityprogress.com 42
Salary by number of years of experience in quality and
job title for Canadian respondents / TABLE 2 (CoNTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Inspector
1 to 3 years $35,360 $46,000 $7,524 2 $40,680 $40,680
3.1 to 6 years 30,000 35,000 3,536 2 32,500 32,500
6.1 to 10 years 27,000 33,000 3,267 3 30,747 32,240
10.1 to 20 years 38,000 63,000 12,897 3 48,667 45,000
More than 20 years 62,000 62,000 — 1 62,000 62,000
Manager
1 to 3 years $65,000 $117,000 $18,412 8 $85,707 $83,530
3.1 to 6 years 34,500 105,000 22,028 15 76,116 78,000
6.1 to 10 years 38,000 135,000 21,829 34 76,604 71,250
10.1 to 20 years 48,000 125,000 16,905 56 82,894 84,500
More than 20 years 65,000 103,000 12,579 14 85,076 85,000
Master Black Belt
10.1 to 20 years $120,000 $120,000 — 1 $120,000 $120,000
More than 20 years 105,000 150,000 31,820 2 127,500 127,500
Process/
manufacturing/
project engineer
Less than 1 year $52,000 $52,000 — 1 $52,000 $52,000
1 to 3 years 39,600 160,000 65,986 3 84,200 53,000
3.1 to 6 years 30,000 55,000 17,678 2 42,500 42,500
6.1 to 10 years 80,000 92,000 6,110 3 86,667 88,000
10.1 to 20 years 65,000 65,000 — 1 65,000 65,000
More than 20 years 60,000 60,000 — 1 60,000 60,000
Quality engineer
1 to 3 years $42,000 $42,000 — 1 $42,000 $42,000
3.1 to 6 years 47,000 65,700 8,200 6 58,117 60,000
6.1 to 10 years 51,500 100,000 17,318 11 75,755 76,800
10.1 to 20 years 38,000 91,000 14,187 20 62,607 61,000
More than 20 years 62,000 139,000 26,305 7 89,050 80,000
Reliability/safety
engineer
1 to 3 years $75,000 $75,000 — 1 $75,000 $75,000
10.1 to 20 years 200,000 200,000 — 1 200,000 200,000
Software quality
engineer
3.1 to 6 years $72,000 $72,000 — 1 $72,000 $72,000
6.1 to 10 years 86,000 86,000 — 1 86,000 86,000
10.1 to 20 years 55,000 81,000 18,385 2 68,000 68,000
More than 20 years 78,000 78,000 — 1 78,000 78,000
Specialist
1 to 3 years $44,000 $44,000 — 1 $44,000 $44,000
3.1 to 6 years 42,000 70,000 13,745 4 58,750 61,500
6.1 to 10 years 50,000 78,000 11,240 7 63,000 60,000
10.1 to 20 years 50,000 100,000 15,703 9 71,294 70,000
More than 20 years 50,000 155,000 32,373 9 82,944 73,000
Supervisor
Less than 1 year $80,000 $80,000 — 1 $80,000 $80,000
1 to 3 years 42,000 68,865 18,996 2 55,433 55,433
3.1 to 6 years 74,000 79,000 3,536 2 76,500 76,500
6.1 to 10 years 60,000 79,000 13,435 2 69,500 69,500
10.1 to 20 years 35,000 84,000 18,860 5 60,800 65,000
More than 20 years 56,000 56,000 — 1 56,000 56,000
Supplier quality
engineer/
professional
6.1 to 10 years $55,096 $105,000 $27,483 3 $86,699 $100,000
10.1 to 20 years 59,000 84,000 12,503 3 71,667 72,000
More than 20 years 50,000 50,000 — 1 50,000 50,000
Technician
1 to 3 years $34,753 $60,000 $10,507 4 $47,438 $47,500
3.1 to 6 years 35,000 80,500 14,891 7 51,500 50,000
6.1 to 10 years 23,000 60,116 13,588 5 43,823 43,000
10.1 to 20 years 49,000 51,000 1,155 3 50,333 51,000
More than 20 years 65,000 65,000 — 1 65,000 65,000
No experience 32,242 32,242 — 1 32,242 32,242
Vice president/
executive
3.1 to 6 years $38,790 $38,790 — 1 $38,790 $38,790
10.1 to 20 years 130,000 130,000 — 1 130,000 130,000
More than 20 years 120,000 185,000 45,962 2 152,500 152,500
IN ALL, 57.8% of those surveyed have at least one
ASQ certification, and 13.3% have at least one RABQSA
International certification. The most widely held ASQ
certifications are certified quality auditor and certified
quality engineer (see Figure 1, p. 44). Quality manage-
ment system (QMS) lead auditor and internal auditor
are the top RABQSA certifications (see Table 1, p. 45).
Few respondents reported holding ASQ’s new cer-
tified pharmaceutical good manufacturing practices
(GMP) professional, although this certifcation was
still in the pilot stage when the salary survey was con-
ducted.
Most of the ASQ certifcations have titles that close-
ly mirror job titles (for example, certified quality en-
gineer and quality engineer), so it’s easy to see which
certifications are directly applicable to which jobs.
However, that’s not the case with the certified phar-
maceutical GMP professional. Because there isn’t a
job title that mirrors the certifed pharmaceutical GMP
professional, you won’t find that certification listed in
Table 2 (p. 46). This table compares the salaries of re-
spondents who do and do not have a specific ASQ cer-
tification with salaries for directly applicable job titles.
Table 3 (p. 47) provides the same type of compari-
son for the RABQSA International certifications. Like
ASQ’s certifed pharmaceutical GMP professional,
RABQSA’s laboratory assessor certification doesn’t
have a directly applicable job title, so it isn’t included
in Table 3.
If you want to see a breakdown of salaries by ASQ
certification for all the job titles (and not just the di-
rectly applicable titles), check out Tables 4 (p. 48) and
5 (p. 50). Table 4 contains the information for ASQ
certifications related to auditing, engineering and Six
Sigma:
• Certifed biomedical auditor.
• Certifed HACCP (hazard analysis and critical con-
trol point) auditor.
• Certifed quality auditor.
• Certifed quality engineer.
• Certifed reliability engineer.
• Certifed software quality engineer.
• Certifed Six Sigma Black Belt.
• Certifed Six Sigma Green Belt.
Table 5 contains the information for technician-
related and miscellaneous certifications and for no
certifications:
• Certifed calibration technician.
• Certifed quality technician.
• Certifed manager of quality/organizational excel-
lence.
• Certifed pharmaceutical GMP professional.
• Certifed quality improvement associate.
• Certifed quality inspector.
• Certifed quality process analyst.
• Respondents who don’t hold any ASQ certifcations.
You can find the tables that break down the respon-
dents’ salaries by RABQSA certifications and all job
titles in Section 18 of the salary survey report at www.
qualityprogress.com.
December 2009 • QP 43

QP
SALARY
SURVEY
2
0
0
9
Certifiable Facts
Part 1. Regular Employee Results
Section 4. Salary by ASQ and RABQSA
International Certification
Has attaining certifcations helped you
advance your career? How?
Yes—I have been able to dif-
ferentiate myself from others,
improve my skill set and there-
fore advance in my career.
Travis Van Dorn
Manager of project quality management
Black & Veatch


Money Talks
Percentage of respondents holding ASQ
certifications / FIGURE 1
= 2009
= 2008
= 2007
Percentage of respondents
A
S
Q

c
e
r
t
i

c
a
t
i
o
n
0 10 20 30 40 50
None
Certified pharmaceutical
GMP** professional
Certified HACCP* auditor
Certified biomedical auditor
Certified quality
process analyst
Certified calibration
technician
Certified software
quality engineer
Certified reliability engineer
Certified quality inspector
Certified Six Sigma
Green Belt
Certified quality
improvement associate
Certified Six Sigma
Black Belt
Certified quality technician
Certified manager of quality/
organizational excellence
Certified quality engineer
Certified quality auditor
24.9
24.2
23.3
22.6
21.6
23.9
12.8
12.6
12.3
7.2
8
7.7
7.1
6.8
6.9
4.3
3.8
3.5
4
3.6
2.8
3.7
3.9
3.9
2.3
2.5
2.7
2.3
2.6
2.8
1
1.2
1
0.9
0.7
0.6
0.9
0.7
0.6
0.8
0.6
0.7
0.1
42.2
43.1
44.4
Figure 1 includes results for:
x Full-time employees,
x Part-time employees,
x U.S. employees,
x Canadian employees,
 International employees
Note: Respondents selected all
certifcations that applied, so
the percentages don’t equal
100%. Data points for the years
2006 and 2007 were taken from
previous survey results.
* Hazard analysis and critical
control point.
** Good manufacturing practices.
QP • www.qualityprogress.com 44
Obtain additional
ASQ certifcations.
Lanette
Zaborowski,
Senior project quality
engineer-compliance
CUNO
Total
Package
All sections
printed in
this issue of Quality Progress
are also available in the online
report in PDF format at
www.qualityprogress.com/
salarysurvey.
Q
P

Money
Talks

What do you hope
to accomplish next
in your career?
Table 1 includes results for: x Full-time employees,
x Part-time employees, x U.S. employees,
x Canadian employees,  International employees
Note: Respondents selected all the certifcations that applied, so the
percentages don’t equal 100%.
* Quality management system.
** Integrated process control.
*** occupational health and safety.
Percentage of respondents holding
RABQSA certifications / TABLE 1
Certification Percentage
QMS* lead auditor 5.68%
Internal auditor 4.29
QMS auditor 2.37
AS9100 auditor 1.43
QMS provisional auditor 0.79
RABQSA IPC** quality management systems lead auditor 0.64
Environmental lead auditor 0.63
Environmental auditor 0.62
AS9100 aerospace experience auditor 0.61
QMS associate auditor 0.29
RABQSA IPC quality management systems auditor 0.19
QMS principal auditor 0.19
AS9110 auditor 0.16
AS9110 aerospace experience auditor 0.13
oHS*** lead auditor 0.10
Management consultant 0.10
oHS auditor 0.09
Food safety auditor 0.08
Laboratory assessor 0.06
Management system certifcation body auditor 0.06
QMS business improvement auditor 0.06
Environmental associate auditor 0.05
Information security management systems auditor 0.03
Responsible care management systems auditor 0.03
Food safety provisional auditor 0.03
Food safety principal auditor 0.03
Food safety lead auditor 0.03
oHS provisional auditor 0.01
Food safety associate auditor 0.01
Environmental provisional auditor 0.01
Environmental principal auditor 0.01
Security management systems auditor 0.00
oHS principal auditor 0.00
oHS business improvement auditor 0.00
oHS associate auditor 0.00
Food safety business improvement auditor 0.00
Environmental business improvement auditor 0.00
None 86.73
December 2009 • QP 45

QP
SALARY
SURVEY
2
0
0
9
Any position I take must have a
challenge where
I need to attain
new skills to
reach a level of
achievement or
where I can use
my existing skills to implement
major, new programs.
Carl Suraci
Senior quality assurance auditor
Church & Dwight Co. Inc.

Money Talks

What, specifcally, drives you
when it comes to your career
aspirations?
Table 2 includes results for: x Full-time
employees,  Part-time employees,
x U.S. employees, x Canadian employees,
 International employees
Note: Categories in which there were no
respondents aren’t included. Canadian
salaries are noted in Canadian dollars.
* Hazard analysis and critical control point.
Differences in salary for ASQ certification / TABLE 2
United States Canada
Average
salary
Difference
Average
salary
Difference
Analysts who:
Aren’t certifed quality process analysts $64,473 $59,126
Are certifed quality process analysts 50,243 -$14,230 43,250 -15,876
Associates who:
Aren’t certifed quality improvement associates 60,289 58,129
Are certifed quality improvement associates 46,785 -13,504 40,000 -18,129
Auditors who:
Aren’t certifed biomedical auditors 69,199 66,233
Are certifed biomedical auditors 97,783 +28,584 — —
Aren’t certifed HACCP* auditors 70,060 67,365
Are certifed HACCP auditors 43,500 -26,560 47,000 -20,365
Aren’t certifed quality auditors 65,913 68,200
Are certifed quality auditors 71,946 +6,033 63,775 -4,425
Black Belts who:
Aren’t certifed Six Sigma Black Belts 88,570 73,633
Are certifed Six Sigma Black Belts 85,906 -2,664 83,500 +9,867
Calibration technicians who:
Aren’t certifed calibration technicians 52,586 —
Are certifed calibration technicians 56,150 +3,564 70,000 —
Green Belts who:
Aren’t certifed Six Sigma Green Belts 62,281 83,000
Are certifed Six Sigma Green Belts 68,700 +6,419 — —
Inspectors who:
Aren’t certifed quality inspectors 45,760 41,622
Are certifed quality inspectors 50,292 +4,532 36,000 -5,622
Managers who:
Aren’t certifed managers of quality/organizational
excellence
84,482 79,730
Are certifed managers of quality/organizational
excellence
94,033 +9,551 87,472 +7,742
Quality engineers who:
Aren’t certifed quality engineers 72,000 70,846
Are certifed quality engineers 77,234 +5,234 66,418 -4,428
Reliability/safety engineers who:
Aren’t certifed reliability engineers 98,512 137,500
Are certifed reliability engineers 97,722 -790 — —
Software quality engineers who:
Aren’t certifed software quality engineers 87,691 — —
Are certifed software quality engineers 94,727 +7,036 74,400
Technicians who:
Aren’t certifed quality technicians 46,443 47,845
Are certifed quality technicians 44,406 -2,037 51,061 +3,216
QP • www.qualityprogress.com 46
Take It All
All sections printed in this
issue of Quality Progress
are also available in the
online report in PDF format at
www.qualityprogress.com/salarysurvey.
Q
P
Table 3 includes results for: x Full-time employees,  Part-time employees,
x U.S. employees, x Canadian employees,  International employees
Note: Categories in which there were no respondents aren’t included. Canadian salaries are noted in Canadian dollars.
* occupational health and safety. ** Quality management system. *** Integrated process control.
Differences in salary for RABQSA
certification / TABLE 3
December 2009 • QP 47

QP
SALARY
SURVEY
2
0
0
9
United States Canada
Average
salary
Difference
Average
salary
Difference
Auditors who:
Aren’t AS9100 aerospace
experience auditors
$69,387 $66,835
Are AS9100 aerospace
experience auditors
84,591 +$15,204 56,000 -$10,835
Aren’t AS9100 auditors 69,335 66,894
Are AS9100 auditors 87,745 +18,410 55,000 -11,894
Aren’t AS9110 aerospace
experience auditors
69,772 66,233
Are AS9110 aerospace
experience auditors
83,500 +13,728 — —
Aren’t AS9110 auditors 69,845 66,233
Are AS9110 auditors 78,500 +8,655 — —
Aren’t environmental
associate auditors
70,006 66,233
Are environmental
associate auditors
34,800 -35,206 — —
Aren’t environmental auditors 69,559 66,233
Are environmental auditors 97,250 27,691 — —
Aren’t environmental
lead auditors
69,760 66,233
Are environmental
lead auditors
84,833 +15,973 — —
Aren’t internal auditors 69,693 68,071
Are internal auditors 73,425 +3,732 35,000 -33,071
Aren’t oHS* auditors 69,821 66,233
Are oHS auditors 95,000 +25,179 — —
Aren’t oHS lead auditors 69,920 66,233
Are oHS lead auditors 66,250 -3,670 — —
Aren’t QMS** associate auditors 69,898 66,482
Are QMS associate auditors — — 62,000 -4,482
Aren’t QMS auditors 69,490 66,233
Are QMS auditors 80,620 +11,130 — —
Aren’t QMS lead auditors 68,743 66,413
Are QMS lead auditors 78,686 +9,943 65,333 -1,080
Aren’t QMS principal auditors 69,573 66,233
Are QMS principal auditors 105,000 +35,427 — —
Aren’t QMS provisional auditors 69,579 66,233
Are QMS provisional auditors 84,500 +14,921 — —
Aren’t RABQSA IPC*** quality
management systems lead auditors
69,888 66,233
Are RABQSA IPC quality
managementsystems lead auditors
73,000 +3,112 — —
Aren’t responsible care
management systems auditors
69,844 66,233
Are responsible care
managementsystems auditors
87,500 +17,656 — —
In the U.S. and
Canada, managers
who are ASQ cer-
tified managers
of quality/orga-
nizational excel-
lence reported they
earned a higher av-
erage salary than
their counter-
parts without
this certification.
In the United States,
the difference is
$9,551. In Canada,
the difference is
$7,742.
Table 4 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Small numerals indicate the number of responses. Canadian salaries are noted in Canadian dollars.
* Hazard analysis and critical control point.
Salary by ASQ certification and job title—part 1 / TABLE 4
Certified
biomedical
auditor
Certified
HACCP*
auditor
Certified
quality
auditor
Certified
quality
engineer
Certified
reliability
engineer
Certified
software
quality
engineer
Certified
Six Sigma
Black Belt
Certified
Six Sigma
Green Belt
United States
All respondents $99,924
68
$89,747
50
$83,763
1,898
$88,601
1,697
$102,015
180
$102,738
174
$95,423
534
$82,624
305
Analyst 40,000
1
48,000
1
59,250
35
80,287
22
80,000
1
86,471
7
72,080
10
61,234
12
Associate — 27,000
1
62,725
10
73,377
2
— — 98,500
1
50,750
1
Auditor 97,783
8
43,500
2
71,946
216
81,860
30
85,000
1
106,293
3
78,088
4
80,875
8
Black Belt — — 91,737
30
85,285
39
89,224
5
114,875
4
85,906
101
83,707
10
Calibration technician — — — 61,614
2
— — — —
Champion 83,000
1
— 93,000
3
74,000
1
— — 112,500
2

Consultant 95,000
3
— 93,972
38
102,414
26
90,000
1
137,000
5
94,374
19
89,442
12
Coordinator — 93,173
2
60,028
47
76,406
11
78,000
1
— 52,000
1
67,951
5
Director 121,591
11
124,615
13
112,027
171
117,177
127
126,447
15
130,627
12
120,041
56
106,806
25
Educator/instructor — — 53,800
5
71,872
9
70,000
4
62,000
1
65,333
3
87,333
3
Green Belt — — 60,000
4
55,500
2
— — — 68,700
18
Inspector — 70,500
2
53,624
20
68,031
7
— 52,000
1
52,000
1
47,000
1
Manager 100,529
21
87,029
17
89,125
556
92,127
486
109,228
38
108,908
42
96,787
116
88,557
71
Master Black Belt 150,000
1
150,000
1
112,042
12
114,093
34
126,641
10
137,500
2
111,546
62
113,800
5
Process/manufacturing/
project engineer
— — 80,344
29
84,414
61
88,727
7
96,000
3
85,901
26
78,822
18
Quality engineer 81,909
11
72,000
2
77,675
342
77,234
558
87,681
28
86,710
20
81,110
84
72,845
64
Reliability/safety
engineer
— — 98,478
12
102,828
23
97,722
51
102,071
3
97,989
7
76,833
6
Software quality
engineer
— — 93,721
17
117,160
4
112,000
1
94,727
56
86,500
2
96,000
2
Specialist 79,200
5
74,000
4
71,971
138
83,505
47
110,750
6
104,313
8
89,374
8
73,857
7
Supervisor 52,000
1
56,250
2
69,637
62
73,068
38
— 84,250
2
79,000
5
66,364
11
Supplier quality
engineer/professional
89,000
2
80,000
1
82,157
85
82,286
114
94,791
8
96,000
2
77,679
13
75,417
12
Technician — 51,000
1
49,259
26
50,568
18
— 107,000
1
— 42,952
5
Vice president/executive 159,667
3
65,000
1
137,439
40
170,026
36
131,667
3
171,000
2
149,154
13
149,418
9
QP • www.qualityprogress.com 48
Design for manufacturing/assembly, design of experiments, Green Belt,
lean, statistical process control, failure mode effects analysis, problem solv-
ing, quality function deployment—(these quality concepts) help provide
exposure to various tools that I can use in work and personnel situations,
provides a great outlook on business and plant processes.
Tim Hailey
Senior software quality engineer,
CSQE


Money Talks
What, specifcally, drives you when it comes to your career aspirations?
Salary by ASQ certification and job title—part 1 / TABLE 4 (CoNTINUED)
Certified
biomedical
auditor
Certified
HACCP*
auditor
Certified
quality
auditor
Certified
quality
engineer
Certified
reliability
engineer
Certified
software
quality
engineer
Certified
Six Sigma
Black Belt
Certified
Six Sigma
Green Belt
Canada
All respondents — $65,889
9
$75,655
65
$75,328
86
$99,850
2
$72,500
10
$86,993
27
$83,167
9
Analyst — — 46,933
3
40,800
1
— 55,500
2
40,800
1

Associate — — 40,000
1
46,500
1
— — — —
Auditor — 47,000
1
63,775
8
56,000
1
— — 55,000
1

Black Belt — — 65,000
1
82,000
1
— — 83,500
4
91,250
2
Calibration technician — — — — — — — —
Champion — — — — — — — —
Consultant — — 93,875
2
93,875
2
— — — —
Coordinator — 61,000
1
54,250
4
66,500
3
— — — 61,000
1
Director — — 98,333
6
125,286
7
— — 105,667
3

Educator/instructor — — — 108,000
2
134,000
1
— 134,000
1

Green Belt — — — — — — — —
Inspector — — — 30,000
1
— — — —
Manager — 76,667
3
84,174
23
78,680
26
— 80,667
3
87,250
8
88,333
3
Master Black Belt — — — — — — 105,000
1

Process/manufacturing/
project engineer
— — 39,600
1
52,500
4
— — 90,000
2

Quality engineer — — 66,461
9
66,418
20
65,700
1
— 90,000
2
80,000
3
Reliability/safety
engineer
— — — 75,000
1
— — — —
Software quality
engineer
— — 78,000
1
78,000
1
— 74,400
5
— —
Specialist — 65,000
1
108,333
3
68,188
8
— — 73,667
3

Supervisor — 65,000
2
67,500
2
74,000
1
— — 84,000
1

Supplier quality
engineer/professional
— — 55,096
1
69,548
2
— — — —
Technician — 60,000
1
— 42,333
3
— — — —
Vice president/executive — — — 120,000
1
— — — —
December 2009 • QP 49

QP
SALARY
SURVEY
2
0
0
9
I have taken classes focused on quality’s basic principles and
learned the main processes that we all use regularly to control
our outcomes in manufacturing.
Jennifer Rouse
Metrology technician
Moen


Money Talks
Besides or in addition to certifcation, what quality-
related training have you completed? How has this
advanced your career?
Table 5 includes results for:
x Full-time employees,
 Part-time employees,
x U.S. employees,
x Canadian employees,
 International employees
Note: Small numerals
indicate the number of
responses. Canadian
salaries are noted in
Canadian dollars.
* Good manufacturing
practices.
Salary by ASQ certification and job title—part 2 / TABLE 5
Certified
calibration
technician
Certified
quality
technician
Certified
manager
of quality/
organizational
excellence
Certified
pharmaceutical
GMP*
professional
Certified
quality
improvement
associate
Certified
quality
inspector
Certified
quality
process
analyst
None
United States
All respondents $66,630
76
$62,883
535
$97,103
965
$98,573
5
$69,235
311
$62,794
279
$65,075
67
$82,966
3,121
Analyst — 53,250
10
91,027
8
— 63,373
16
55,000
5
50,243
7
60,952
98
Associate 60,000
1
67,000
2
101,800
3
— 46,785
16
54,000
2
63,375
2
54,695
30
Auditor — 54,683
14
83,123
21
86,500
1
52,234
16
61,393
9
64,750
2
66,950
83
Black Belt 101,000
1
85,833
6
93,074
23
— 88,596
4
93,500
4
84,300
2
87,852
78
Calibration technician 56,150
18
55,400
5
— — 75,000
1
55,500
2
— 51,593
19
Champion — 105,000
1
105,500
2
— — — — 87,995
12
Consultant — 54,000
3
93,342
34
— 66,844
10
97,000
1
51,000
1
90,445
90
Coordinator 46,500
4
52,489
21
85,982
9
— 55,090
21
52,229
5
56,960
5
57,276
97
Director — 101,064
22
115,842
153
98,366
1
98,133
28
84,111
9
70,125
4
111,712
374
Educator/instructor — 48,250
4
72,571
7
— 60,000
3
38,000
1
48,000
1
93,814
45
Green Belt — 56,250
2
64,000
1
— 44,500
2
— — 60,500
13
Inspector 75,000
1
48,322
10
52,000
1
— 46,999
4
50,292
30
43,000
2
41,672
51
Manager 78,965
12
71,485
122
94,033
416
109,000
2
81,624
70
71,010
65
84,653
12
82,865
955
Master Black Belt 150,000
1
108,000
2
114,937
23
— 114,750
4
85,500
2
125,000
1
105,589
49
Process/manufacturing/
project engineer
58,750
2
69,200
5
86,985
17
— 84,613
8
73,700
5
65,000
1
76,060
90
Quality engineer 67,994
17
62,204
136
85,703
117
90,000
1
69,523
25
65,024
57
55,000
8
71,500
438
Reliability/safety
engineer
— 70,333
3
97,000
4
— 47,097
1
— 47,097
1
99,990
27
Software quality
engineer
— 97,000
2
87,968
4
— 80,500
4
— — 88,053
37
Specialist 62,537
5
57,597
29
89,875
33
— 56,135
32
53,627
18
80,333
3
69,733
167
Supervisor 71,727
7
65,700
18
76,447
22
— 59,431
16
63,574
16
53,786
7
67,815
102
Supplier quality
engineer/professional
110,000
1
68,318
24
83,100
30
— 56,167
6
75,140
8
84,250
4
78,219
57
Technician 55,908
6
44,406
90
43,000
1
— 50,790
19
46,630
38
46,440
4
44,963
75
Vice president/executive — 100,000
4
141,322
36
— 93,700
5
110,000
2
— 145,112
134
QP • www.qualityprogress.com 50
What, specifcally, drives you when it comes to your career
aspirations?
Learn as much as you can whenever you can
to help advance and maintain your professional
standing.
Bill Busher
Quality systems engineer
INFICON

Money Talks

Salary by ASQ certification and job title—part 2 / TABLE 5 (CoNTINUED)
Canada
All respondents $64,333
3
$63,394
34
$87,411
44
— $64,116
25
$53,055
10
$58,363
4
$75,744
192
Analyst — 28,800
1
— — 56,596
3
— 43,250
1
69,900
5
Associate — — 40,000
1
— 40,000
1
— — 60,067
6
Auditor — 72,667
3
56,0001 — 51,500
2
— 43,200
1
81,400
5
Black Belt — 82,000
1
— — — — — 77,950
2
Calibration technician 70,000
1
— — — — — — —
Champion — — — — — — — 48,000
2
Consultant — 93,250
1
78,965
3
— — — — 83,571
7
Coordinator 71,000
1
46,250
2
70,000
2
— 54,400
5
61,000
1
61,000
1
49,804
17
Director — 116,500
2
108,270
10
— 104,000
1
— — 99,659
15
Educator/instructor — — 134,000
1
— — — — 120,000
1
Green Belt — — 81,000
1
— — — — 85,000
1
Inspector — 50,000
2
— — — 36,000
2
— 40,767
6
Manager — 70,269
6
87,472
18
— 81,518
9
64,277
2
86,000
1
81,524
67
Master Black Belt — — — — — — — 135,000
2
Process/manufacturing/
project engineer
— 65,000
1
— — — — — 86,250
4
Quality engineer 52,000
1
59,000
6
67,333
3
— 43,452
1
56,333
3
— 74,085
14
Reliability/safety
engineer
— — — — — — — 200,000
1
Software quality
engineer
— — 78,000
1
— — — — —
Specialist — 51,000
2
73,667
3
— 44,000
1
50,000
2
— 68,968
11
Supervisor — 58,000
2
— — — — — 64,552
7
Supplier quality
engineer/professional
— 45,000
1
— — — — — 77,200
5
Technician — 51,061
4
— — 46,500
2
— — 48,488
11
Vice president/executive — — — — — — — 117,930
3
December 2009 • QP 51

QP
SALARY
SURVEY
2
0
0
9
Review other Salary Survey sections related to
education and certification, including:
Section 5: Salary by Six Sigma Training (p. 52)
Section 16: Salary by Highest Level of Education (online)
Section 17: Salary by Highest Level of Education and
Number of Years in the Quality Field (online)

Section 18: Salary by RABQSA International Certification
(online)
Access the complete report at
www.qualityprogress.com/salarysurvey.
Q
P
THIS YEAR, FOUR job titles are directly applicable to Six Sig-
ma training: Green Belt (GB), Black Belt (BB), Master Black
Belt (MBB) and Champion. As Table 1 shows, the vast major-
ity of these respondents (97.3%) have completed at least
one Six Sigma training program.
If you’re a GB, BB, MBB or Champion, it typically pays
to have completed an equivalent (or higher) level of Six
Sigma training. For example, the BBs who indicated their
highest level of Six Sigma training was BB training earn
an average of $7,728 more than their counterparts without
any Six Sigma training (see Table 2).
Because there are so few GBs, BBs, MBBs and Cham-
pions who have no Six Sigma training, it’s uncertain as to
whether the dollar figures in Table 1’s “None” column ac-
curately represent that population. When you look at the
data from all the respondents in Table 3, however, you’ll
see there are numerous respondents who don’t have any
Six Sigma training—and they typically earn less than their
counterparts with Six Sigma training.
For example, the 3,952 U.S. respondents without any
Six Sigma training earn an average of $4,763 less than the
1,492 respondents who indicated their highest level of Six
Sigma training is GB and $13,803 less than the 1,197 respon-
dents who indicated their highest level of Six Sigma training
is BB.
Table 1 includes results for: x Full-time employees,
x Part-time employees, x U.S. employees, x Canadian
employees,  International employees
Note: Respondents were asked to indicate their highest level
of training completed. Thus, if a respondent completed Master
Black Belt training, only that training is shown, not the person’s
Black Belt or Green Belt training.
Number of respondents with
job titles directly related to
Six Sigma training / TABLE 1
Highest level of Six Sigma training completed
Green
Belt
Black
Belt
Master
Black Belt
Champion Executive None
Green Belt 34 1 — — — 1
Black Belt 5 194 18 2 1 3
Master
Black Belt
— 16 112 2 1 1
Champion 5 6 2 1 — 6
Table 2 includes results for:
x Full-time employees,  Part-time
employees, x U.S. employees,
x Canadian employees,
 International employees
Note: Respondents were asked
to indicate their highest level
of training completed. Thus, if a
respondent completed Master
Black Belt training, only that
training is shown, not the person’s
Black Belt or Green Belt training.
Small numerals indicate the
number of responses. Canadian
salaries are noted in Canadian
dollars.
Salary by Six Sigma training for directly applicable
job titles / TABLE 2
Highest level of Six Sigma training completed
Green Belt Black Belt
Master
Black Belt
Champion Executive None
United States
Green Belt $66,229
31
$85,000
1
— — — $45,000
1
Black Belt 77,984
5
87,061
187
$94,306
18
$93,500
2
$70,000
1
79,333
3
Master
Black Belt
— 101,730
16
111,411
109
130,000
2
66,000
1
83,000
1
Champion 87,500
4
102,530
6
99,900
2
68,000
1
— 80,192
5
Canada
Green Belt $83,000
2
— — —
Black Belt — $79,271
7
— —
Master
Black Belt
— — $125,000
3

Champion 66,000
1
— — $30,000
1
QP • www.qualityprogress.com 52
A Little Can Go a Long Way
Part 1. Regular Employee Results
Section 5. Salary by Six Sigma Training
December 2009 • QP 53
Table 3 includes results
for:
x Full-time employees,
 Part-time employees,
x U.S. employees,
x Canadian employees,
 International
employees
Note: Respondents were
asked to indicate their
highest level of training
completed. Thus, if a
respondent completed
Master Black Belt training,
only that training is
shown, not the person’s
Black Belt or Green Belt
training. Small numerals
indicate the number of
responses. Canadian
salaries are noted in
Canadian dollars.
Salary by Six Sigma training for all job titles / TABLE 3
Highest level of Six Sigma training completed
Green Belt Black Belt
Master
Black Belt
Champion Executive None
United States
All respondents $82,868
1,492
$91,908
1,197
$113,888
276
$109,538
81
$118,340
68
$78,105
3,952
Analyst 66,842
34
68,629
26
88,833
3
80,000
1
— 62,349
116
Associate 56,719
8
90,800
3
— — — 53,031
46
Auditor 82,392
41
79,171
12
65,750
2
77,500
2
109,167
3
67,316
249
Black Belt 77,984
5
87,061
187
94,306
18
93,500
2
70,000
1
79,333
3
Calibration technician 44,500
2
57,000
1
— — — 54,976
34
Champion 87,500
4
102,530
6
99,900
2
68,000
1
— 80,192
5
Consultant 86,111
28
96,254
34
109,308
13
83,000
1
161,000
1
89,087
99
Coordinator 58,890
27
74,400
5
125,000
1
— 140,000
1
57,088
140
Director 110,637
119
116,643
132
128,113
39
123,102
21
123,797
13
109,920
391
Educator/instructor 67,833
6
88,447
13
123,500
4
71,000
1
122,500
2
84,699
41
Green Belt 66,229
31
85,000
1
— — — 45,000
1
Inspector 50,999
6
— — — — 46,159
96
Manager 88,822
436
94,829
348
108,254
37
110,937
32
91,267
19
81,473
1,143
Master Black Belt — 101,730
16
111,411
109
130,000
2
66,000
1
83,000
1
Process/manufacturing/
project engineer
79,444
56
79,636
63
93,675
4
120,351
1
— 79,450
89
Quality engineer 73,906
373
79,365
212
100,696
15
74,667
3
89,167
6
71,891
583
Reliability/safety engineer 88,852
22
93,839
16
146,367
3
— 90,000
1
99,491
44
Software quality engineer 93,793
22
91,250
4
120,000
1
— — 90,117
69
Specialist 73,591
71
82,808
26
98,493
4
79,625
4
73,500
1
68,057
266
Supervisor 70,305
58
68,208
12
115,000
2
79,200
3
— 67,577
154
Supplier quality engineer/
professional
81,820
81
80,309
43
79,000
4
65,000
2
81,000
4
77,099
93
Technician 48,968
31
57,463
4
56,000
1
— 45,000
1
44,966
173
Vice president/executive 147,254
31
145,049
33
179,429
14
160,600
5
187,619
14
135,716
116
Canada
All respondents $74,330
54
$87,624
55
$101,889
9
$92,000
2
$98,000
1
$70,027
266
Analyst — 60,400
2
— — — 60,143
9
Associate 60,000
1
— — — — 55,271
7
Auditor 63,333
3
— — — 98,000
1
57,836
11
Black Belt — 79,271
7
— — — —
Calibration technician — — — — — 70,000
1
Champion 66,000
1
— — — — 30,000
1
Consultant 92,125
2
100,822
2
79,000
2
84,000
1
— 72,125
4
Coordinator 67,333
3
— — — — 51,106
25
Director 92,000
2
112,638
10
102,000
2
— — 103,274
19
Educator/instructor — — — — — 112,000
3
Green Belt 83,000
2
— — — — —
Inspector — — — — — 40,860
10
Manager 86,670
17
83,325
20
75,000
1
100,000
1
— 79,242
83
Master Black Belt — — 125,000
3
— — —
Process/manufacturing/
project engineer
— 90,000
2
— — — 54,514
7
Quality engineer 73,244
9
84,250
4
— — — 66,235
31
Reliability/safety engineer — — — — — 137,500
2
Software quality engineer — — — — — 71,500
4
Specialist 63,000
6
74,750
4
— — — 68,853
16
Supervisor 67,500
2
79,000
2
— — — 61,096
9
Supplier quality engineer/
professional
60,333
3
55,096
1
105,000
1
— — 76,333
3
Technician 45,000
3
— — — — 49,034
18
Vice president/executive — 120,000
1
— — — 117,930
3

QP
SALARY
SURVEY
2
0
0
9
AS SEEN IN past salary surveys, this year’s survey
shows that relatively few quality professionals in the
United States work a traditional workweek. Only 15.1%
indicated they work 36 to 40 hours a week. Instead,
they most often spend 41 to 45 hours a week on the job
(see Figure 1). Not surprisingly, the more hours that
U.S. quality professionals work, the higher their aver-
age salaries.
Quality professionals in Canada are more likely
to work a traditional workweek. As Figure 2 shows,
39.2% of the Canadian respondents work 36 to 40 hours
a week.
In the United States, vice president/executives put
in the longest hours—26% of them work more than 55
hours a week, as Table 1 illustrates. That’s significantly
higher than any other group.
None of the respondents in the new job categories
of Green Belt (GB) and calibration technician indicat-
ed they worked more than 55 hours a week, as seen
in Tables 1 and 2. Note that Table 2 doesn’t include an
entry for calibration technician. To be included in any
of the figures or tables in this section, respondents had
to answer the survey question about how many hours
they typically work each week. Sometimes, respon-
Average number of work hours per week
for U.S. respondents / FIGURE 1
Average salary
A
v
e
r
a
g
e

n
u
m
b
e
r

o
f

w
o
r
k

h
o
u
r
s

p
e
r

w
e
e
k
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
108,652
$0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000
More than 60 hours (2.2%)
56 to 60 hours (5.3%)
51 to 55 hours (10%)
46 to 50 hours (27.2%)
41 to 45 hours (39.5%)
36 to 40 hours (15.1%)
35 or fewer hours (0.8%) 53,205
67,132
78,506
89,186
96,220
104,693
Figure 1 includes results for: x Full-time employees, x Part-time employees,
x U.S. employees,  Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding.
Part 1. Regular Employee Results
Section 6. Salary by Number of Work Hours
40-Hour Workweek Not
Necessarily the Norm
Average number of work hours per week
for Canadian respondents / FIGURE 2
Average salary
A
v
e
r
a
g
e

n
u
m
b
e
r

o
f

w
o
r
k

h
o
u
r
s

p
e
r

w
e
e
k
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
$0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000
43,800
More than 60 hours (1.7%)
56 to 60 hours (1.5%)
51 to 55 hours (5.1%)
46 to 50 hours (17.8%)
41 to 45 hours (33.6%)
36 to 40 hours (39.2%)
35 or fewer hours (1.2%)
94,857
87,000
91,056
82,807
74,574
66,072
Figure 2 includes results for: x Full-time employees, x Part-time employees,
 U.S. employees, x Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding. Canadian salaries are noted in Canadian dollars.

QP
SALARY
SURVEY
2
0
0
9
dents don’t answer all the questions, as is the case with
Canadian calibration technicians.
In the United States, GBs most often put in 41 to 45
hours each week, which follows the trend seen in Figure
1. An equal percentage of calibration technicians (43.9%)
put in a 36-to-40-hour workweek and a 41-to-45-hour
workweek.
While having 43.9% of the calibration technicians
working a more traditional workweek is quite a bit high-
er than the overall percentage of 15.1%, it’s in line with
their closest peers: technicians. More than 40% of the
technicians also work a more traditional workweek.
Around 85% of the
U.S. quality professionals
and 60% of the Canadian
quality professionals
work more than 40
hours a week.
Salary by number of work hours for U.S. respondents / TABLE 1
Here’s an example of how to read this table: Of the analysts who work in the United States, 30.1% work 36 to 40 hours per week and earn
an average salary of $61,159, and 45.4% work 41 to 45 hours per week and earn an average salary of $64,624.
35 or fewer
hours
36 to 40
hours
41 to 45
hours
46 to 50
hours
51 to 55
hours
56 to 60
hours
More than
60 hours
Analyst
1.0% 30.1% 45.4% 18.4% 2.6% 2.0% 0.5%
$55,000 $61,159 $64,624 $63,993 $66,800 $73,000 $118,500
Associate
2.9 29.0 50.7 13.0 2.9 1.4 —
38,000 53,304 55,521 72,862 63,500 31,250 —
Auditor
2.4 26.9 44.0 18.6 3.6 2.7 1.8
58,120 62,216 70,407 71,633 89,047 85,417 97,000
Black Belt
— 15.6 45.4 25.2 11.0 0.5 2.3
— 80,591 86,227 89,044 96,537 81,000 84,384
Calibration technician
— 43.9 43.9 7.3 4.9 — —
— 53,626 51,107 65,000 70,000 — —
Champion
— 5.6 50.0 27.8 16.7 — —
— 110,000 86,640 98,000 84,727 — —
Consultant
5.0 21.6 35.7 23.6 8.0 4.0 2.0
77,760 77,859 93,724 94,061 89,150 118,913 95,500
Coordinator
1.1 26.7 54 12.3 3.7 1.6 0.5
31,728 54,352 58,503 60,689 76,000 83,753 97,410
Director
0.5 4.3 26.3 34.5 17.9 11.6 4.8
76,750 90,278 105,612 113,514 118,671 117,404 127,068
Educator/instructor
8.5 12.7 32.4 23.9 9.9 2.8 9.9
47,167 83,228 85,524 83,353 93,680 141,500 104,800
Green Belt
2.9 20.0 51.4 14.3 11.4 — —
25,000 51,286 68,950 70,200 70,500 — —
Inspector
— 39.6 36.8 17.0 2.8 1.9 1.9
— 39,728 50,275 51,333 53,333 66,000 81,500
Manager
0.2 9.0 35.1 31.8 14.7 6.9 2.4
61,250 73,343 83,585 88,615 92,681 93,512 95,083
Master Black Belt
— 5.3 28.8 41.7 11.4 7.6 5.3
— 99,857 104,261 112,118 113,000 122,204 101,000
Process/manufacturing/project
engineer
0.9 11.7 46.8 28.8 5.9 4.1 1.8
31,450 70,523 80,216 77,950 93,525 81,778 112,825
Quality engineer
0.4 13.8 47.7 26.8 6.8 3.5 1.1
52,814 71,413 73,952 74,670 78,723 78,453 82,051
Reliability/safety engineer
— 18.8 52.1 21.9 3.1 3.1 1.0
— 92,411 94,207 111,401 98,236 98,667 113,000
Software quality engineer
1.9 24.3 45.8 22.4 4.7 0.9 —
47,500 88,116 90,601 97,338 84,400 113,007 —
Specialist
1.0 28.2 47.7 17.0 3.8 1.5 0.8
42,525 65,021 68,830 79,916 80,566 80,367 71,667
Supervisor
— 13.4 41.4 30.1 11.3 3.3 0.4
— 63,402 68,301 74,111 67,352 63,038 86,000
Supplier quality engineer/
professional
— 14.7 40.5 30.6 9.5 2.6 2.2
— 73,118 79,296 81,153 81,179 84,637 89,500
Technician
1.8 40.1 41.9 14.4 0.5 0.9 0.5
17,144 41,839 46,390 53,751 45,000 47,000 75,000
Vice president/executive
0.4 5.3 19.8 33.9 14.5 18.5 7.5
20,000 110,472 118,038 150,232 147,983 171,048 168,059
Table 1 includes results for: x Full-time employees, x Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Percentages may not equal 100% due to rounding.
Salary by number of work hours for Canadian
respondents / TABLE 2
Here’s an example of how to read this table: Of the analysts who work in Canada, 85.7% work 36 to 40 hours per week and earn an aver-
age salary of $57,363, and 7.1% work 41 to 45 hours per week and earn $64,539.
35 or fewer
hours
36 to 40
hours
41 to 45
hours
46 to 50
hours
51 to 55
hours
56 to 60
hours
More than
60 hours
Analyst
— 85.7% 7.1% 7.1% — — —
— $57,363 $64,539 $59,000 — — —
Associate
— 42.9 28.6 14.3 — — 14.3%
— 48,667 62,500 87,400 — — $46,500
Auditor
10.0% 30.0 40.0 10.0 5.0% 5.0% —
$34,500 55,500 68,025 51,500 $92,000 $120,000 —
Black Belt
— 83.3 — 16.7 — — —
— 79,280 — 76,500 — — —
Champion
— — — 100.0 — — —
— — — 48,000 — — —
Consultant
— 27.3 45.5 9.1 9.1 — 9.1
— 90,750 73,529 62,000 120,000 — 94,500
Coordinator
3.0 39.4 51.5 6.1 — — —
64,000 55,023 53,610 49,500 — — —
Director
— 18.2 33.3 33.3 9.1 6.1
— 92,665 105,273 112,455 108,000 98,800 —
Educator/instructor
25.0 — 50.0 25.0 — — —
50,000 — 108,000 120,000 — — —
Green Belt
— 50.0 — 50.0 — — —
— 85,000 — 81,000 — — —
Inspector
— 63.6 36.4 — — — —
— 34,320 51,590 — — — —
Manager
— 26.2 35.7 25.4 8.7 1.6 2.4
— 78,742 81,791 82,688 77,867 66,200 104,333
Master Black Belt
— — — 66.7 — — 33.3
— — — 112,500 — — 150,000
Process/manufacturing/project
engineer
— 54.5 27.3 — 18.2 — —
— 64,933 77,333 — 76,500 — —
Quality engineer
— 48.9 35.6 15.6 — — —
— 65,993 71,478 72,000 — — —
Reliability/safety engineer
— — 100.0 — — — —
— — 137,500 — — — —
Software quality engineer
— 60.0 20.0 — — 20.0 —
— 71,333 86,000 — — 72,000 —
Specialist
3.2 58.1 16.1 12.9 6.5 3.2
36,000 69,861 67,200 68,250 90,823 — 60,000
Supervisor
— 38.5 38.5 23.1 — — —
— 59,173 69,400 66,667 — — —
Supplier quality engineer/
professional
— 71.4 28.6 — — — —
— 64,419 71,500 — — — —
Technician
— 61.9 33.3 4.8 — — —
— 51,970 40,856 56,000 — — —
Vice president/executive
— — 50.0 25.0 25.0 — —
— — 84,395 120,000 185,000 — —

QP
SALARY
SURVEY
2
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9
Table 2 includes results for: x Full-time employees, x Part-time employees,  U.S. employees,
x Canadian employees,  International employees
Note: Categories in which there were no respondents aren’t included. Percentages may not equal 100% due to rounding. Canadian
salaries are noted in Canadian dollars.
QUALITY PROFESSIONALS WHO don’t get paid for
overtime typically earn more than quality profes-
sionals who do get paid for overtime. In the United
States, 87.2% of the respondents indicated they’re
exempt from receiving overtime, and they earn an
average of $27,410 more than the respondents who
are nonexempt (see Figure 1). Similarly, 75.3% of the
Canadian respondents are exempt, and they earn an
average of $17,882 more than their nonexempt coun-
terparts.
The nonexempt employees tend to be calibration
technicians, inspectors and technicians, as Figure 2
shows. These three groups are at the lower end of the
pay scale (see section 1 of the salary survey report).
Conversely, the groups at the higher end of the pay
scale, such as vice president/executives, directors,
and Master Black Belts, are almost always exempt
employees. The fact that lower-paying jobs tend to be
nonexempt positions and higher-paying jobs tend to be
exempt positions is likely the main reason for the gap
between the nonexempt and exempt respondents’ av-
erage salaries.
In Table 1, the U.S. and Canadian respondents’ sala-
ries are broken down by nonexempt vs. exempt sta-
tus and how many hours they work each week. This
breakdown is provided for all the respondents as a
group and for each job title. When looking at the U.S.
respondents as a group, you’ll see their average sala-
ries typically increase as the number of hours worked
per week increases for nonexempt and exempt em-
ployees.
Part 1. Regular Employee Results
Section 7. Salary by Nonexempt vs. Exempt Status
The Exemption
To the Rule
Nonexempt vs. exempt status
A
v
e
r
a
g
e

s
a
l
a
r
y

(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
59,527
(12.8%)
$0
$20,000
$40,000
$60,000
$80,000
$100,000
Exempt Nonexempt Exempt Nonexempt
United States Canada
78,384
(75.3%)
60,502
(24.7%)
86,937
(87.2%)

Figure 1 includes results for: x Full-time employees, x Part-time employees,
x U.S. employees, x Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding. Canadian salaries
are noted in Canadian dollars.
Salary by nonexempt vs. exempt
status / FIGURE 1
What do you like best about working
in quality?
Having an effect on
the fnal product and
assuring customer
satisfaction.

John Washburn
Quality assurance engineer - level 4
United Launch Alliance


Money Talks
Exempt employees most often work 41 to
45 hours a week, whereas their nonexempt
counterparts most often work 36 to 40
hours per week.

QP
SALARY
SURVEY
2
0
0
9
Nonexempt vs. exempt status by job title / FIGURE 2
Percentage of respondents
J
o
b

t
i
t
l
e
0% 20% 40% 60% 80% 100%
Vice president/executive
Director
Master Black Belt
Educator/instructor
Black Belt
Manager
Champion
Consultant
Supplier quality engineer/professional
Reliability/safety engineer
Quality engineer
Process/manufacturing/project engineer
Software quality engineer
Supervisor
Green Belt
Analyst
Auditor
Associate
Specialist
Coordinator
Technician
Inspector
Calibration technician
99.6
99.2
97.8
96.2
96
95.7
95
90.5
90.4
89.8
89.4
88.7
84.7
82.9
81.1
79.3
77.7
76.6
75.4
66.7
17.9
15.3
12.2 87.8
84.7
82.1
33.3
24.6
23.4
22.3
20.7
18.9
17.1
15.3
11.3
10.6
10.2
9.6
9.5
5
4.3
4
3.8
2.2
0.8
0.4
Nonexempt Exempt

Figure 2 includes results for: x Full-time employees, x Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Percentages may not equal 100% due to rounding.
QP • www.qualityprogress.com 1
Table 1 includes results
for: x Full-time employees,
x Part-time employees,
x U.S. employees, x Canadian
employees,  International
employees
Note: Categories in which
there were no respondents
aren’t included. Small
numerals indicate the
number of responses.
Canadian salaries are noted
in Canadian dollars.
Salary by nonexempt vs. exempt status and
number of work hours per week / TABLE 1
United States Canada
Nonexempt Exempt Nonexempt Exempt
All respondents
35 or fewer hours $44,036
10
$55,155
47
$40,000
1
$44,750
4
36 to 40 hours 52,575
376
74,437
745
60,573
60
69,339
101
41 to 45 hours 59,961
377
81,201
2,565
58,081
28
78,772
110
46 to 50 hours 71,458
136
90,485
1,885
64,192
11
86,110
62
51 to 55 hours 80,399
30
96,928
717
88,000
1
91,209
20
56 to 60 hours 76,786
14
105,714
378
— 87,000
6
More than 60 hours 73,250
8
110,456
157
46,500
1
102,917
6
Analyst
35 or fewer hours $40,000
1
$70,000
1
— —
36 to 40 hours 49,099
19
66,782
39
$51,420
5
$61,607
7
41 to 45 hours 48,067
12
67,204
77
— 64,539
1
46 to 50 hours 61,875
4
64,395
31
— 59,000
1
51 to 55 hours 75,000
1
64,750
4
— —
56 to 60 hours 98,000
1
64,667
3
— —
More than 60 hours — 118,500
1
— —
Associate
35 or fewer hours — $38,000
2
— —
36 to 40 hours $42,360
6
57,994
14
$66,000
1
$40,000
2
41 to 45 hours 39,222
9
61,163
26
— 62,500
2
46 to 50 hours — 72,862
9
— 87,400
1
51 to 55 hours 55,000
1
72,000
1
— —
56 to 60 hours — 31,250
1
— —
More than 60 hours — — 46,500
1

Auditor
35 or fewer hours $80,000
1
$54,994
7
$40,000
1
$29,000
1
36 to 40 hours 52,733
33
67,707
57
50,000
3
61,000
3
41 to 45 hours 61,400
24
72,164
123
60,000
2
70,700
6
46 to 50 hours 64,042
12
73,455
50
47,000
1
56,000
1
51 to 55 hours 75,000
1
90,324
11
— 92,000
1
56 to 60 hours 60,000
1
88,594
8
— 120,000
1
More than 60 hours — 97,000
6
— —
Black Belt
36 to 40 hours $88,060
5
$79,303
29
— $79,280
5
41 to 45 hours 86,175
4
86,229
95
— —
46 to 50 hours — 89,184
54
— 76,500
1
51 to 55 hours — 97,039
23
— —
56 to 60 hours — 81,000
1
— —
More than 60 hours — 84,384
5
— —
Calibration
technician
36 to 40 hours $54,016
16
$50,500
2
— —
41 to 45 hours 48,513
15
70,114
2
— —
46 to 50 hours 65,000
3
— — —
51 to 55 hours 70,000
1
70,000
1
— —
Champion
36 to 40 hours — $110,000
1
— —
41 to 45 hours — 86,640
9
— —
46 to 50 hours — 98,000
5
$30,000
1
$66,000
1
51 to 55 hours — 84,727
3
— —
Consultant
35 or fewer hours $60,000
2
$82,200
8
— —
36 to 40 hours 82,000
7
77,054
36
— $90,750
3
41 to 45 hours 85,573
6
94,476
65
$52,000
1
78,911
4
46 to 50 hours 124,667
3
92,602
43
— 62,000
1
51 to 55 hours 110,000
1
87,760
15
— 120,000
1
56 to 60 hours — 118,913
8
— —
More than 60 hours — 95,500
4
— 94,500
1
March 2009 • QP 2
Salary by nonexempt vs. exempt status and
number of work hours per week / TABLE 1 (CONTINUED)
United States Canada
Nonexempt Exempt Nonexempt Exempt
Coordinator
35 or fewer hours $31,728
2
— — $64,000
1
36 to 40 hours 48,468
20
$58,274
30
$58,537
8
49,400
5
41 to 45 hours 50,481
32
62,223
69
64,000
3
51,383
14
46 to 50 hours 52,475
6
63,588
17
38,000
1
61,000
1
51 to 55 hours 120,000
1
68,667
6
— —
56 to 60 hours — 83,753
3
— —
More than 60 hours — 97,410
1
— —
Director
35 or fewer hours — $76,750
4
— —
36 to 40 hours $58,000
2
92,430
30
— $92,665
6
41 to 45 hours 89,575
4
106,027
192
— 105,273
11
46 to 50 hours — 113,307
256
— 112,455
11
51 to 55 hours — 118,671
134
— 108,000
3
56 to 60 hours — 117,404
87
— 98,800
2
More than 60 hours — 127,068
36
— —
Educator/
instructor
35 or fewer hours $50,000
1
$46,600
5
— $50,000
1
36 to 40 hours — 83,228
9
— —
41 to 45 hours 22,000
1
88,412
22
— 108,000
2
46 to 50 hours 90,000
1
82,938
16
— 120,000
1
51 to 55 hours — 93,680
7
— —
56 to 60 hours — 141,500
2
— —
More than 60 hours — 104,800
7
— —
Green Belt
35 or fewer hours — $25,000
1
— —
36 to 40 hours $47,750
4
56,000
3
— $85,000
1
41 to 45 hours 55,000
1
69,771
17
— —
46 to 50 hours 42,000
1
77,250
4
— 81,000
1
51 to 55 hours 72,000
1
70,000
3
— —
Inspector
36 to 40 hours $39,728
42
— $35,000
5
$32,620
2
41 to 45 hours 44,404
28
$65,218
11
51,590
4

46 to 50 hours 51,154
13
51,800
5
— —
51 to 55 hours 53,333
3
— — —
56 to 60 hours 66,000
2
— — —
More than 60 hours 81,500
2
— — —
Manager
35 or fewer hours — $61,250
4
— —
36 to 40 hours $58,785
31
75,926
159
$80,200
3
$78,597
30
41 to 45 hours 79,703
32
83,760
710
63,886
3
83,070
42
46 to 50 hours 87,236
15
88,722
654
83,037
3
82,652
29
51 to 55 hours 83,575
4
92,800
306
— 77,867
11
56 to 60 hours 95,000
2
93,301
142
— 66,200
2
More than 60 hours 75,000
4
96,829
46
— 104,333
3
Master Black Belt
36 to 40 hours $33,000
1
$111,000
6
— —
41 to 45 hours — 104,261
38
— —
46 to 50 hours 139,750
2
111,075
53
— $112,500
2
51 to 55 hours — 113,000
15
— —
56 to 60 hours — 122,204
10
— —
More than 60 hours — 101,000
7
— 150,000
1
Process/
manufacturing/
project engineer
35 or fewer hours — $31,450
2
— —
36 to 40 hours $63,646
7
73,057
19
$67,320
5
$53,000
1
41 to 45 hours 60,877
6
81,342
97
92,000
1
70,000
2
46 to 50 hours 83,280
5
77,421
58
— —
51 to 55 hours — 95,068
12
88,000
1
65,000
1
56 to 60 hours 60,000
1
84,500
8
— —
More than 60 hours — 112,825
4
— —

QP
SALARY
SURVEY
2
0
0
9
QP • www.qualityprogress.com 1
Salary by nonexempt vs. exempt status and
number of work hours per week / TABLE 1 (CONTINUED)
United States Canada
Nonexempt Exempt Nonexempt Exempt
Quality engineer
35 or fewer hours — $52,814
5
— —
36 to 40 hours $66,540
34
72,596
140
$67,664
7
$65,213
15
41 to 45 hours 73,246
52
73,966
548
66,000
7
75,738
9
46 to 50 hours 70,478
25
75,021
312
51,000
1
75,500
6
51 to 55 hours 97,898
8
76,757
78
— —
56 to 60 hours 97,000
4
76,599
40
— —
More than 60 hours — 82,051
14
— —
Reliability/safety
engineer
36 to 40 hours $72,000
1
$93,611
17
— —
41 to 45 hours 100,848
5
93,469
45
— $137,500
2
46 to 50 hours 124,641
4
108,286
17
— —
51 to 55 hours — 98,236
3
— —
56 to 60 hours — 98,667
3
— —
More than 60 hours — 113,000
1
— —
Software quality
engineer
35 or fewer hours $65,000
1
$30,000
1
— —
36 to 40 hours 90,833
6
87,053
19
$81,000
1
$66,500
2
41 to 45 hours 101,786
7
88,737
42
— 86,000
1
46 to 50 hours 115,000
2
95,732
22
— —
51 to 55 hours — 84,400
5
— —
56 to 60 hours — 113,007
1
— 72,000
1
Specialist
35 or fewer hours — $42,525
4
— $36,000
1
36 to 40 hours $59,393
47
69,154
64
$78,250
8
63,150
10
41 to 45 hours 58,562
32
70,936
156
46,000
2
81,333
3
46 to 50 hours 68,900
10
81,848
57
55,000
1
72,667
3
51 to 55 hours 65,625
4
85,999
11
— 90,823
2
56 to 60 hours — 80,367
6
— —
More than 60 hours 48,000
1
83,500
2
— 60,000
1
Supervisor
36 to 40 hours $43,084
11
$74,045
21
$46,000
2
$67,955
3
41 to 45 hours 63,728
17
67,981
80
35,000
1
78,000
4
46 to 50 hours 73,083
6
74,205
66
60,000
1
70,000
2
51 to 55 hours 83,333
3
65,355
24
— —
56 to 60 hours 27,000
1
68,186
7
— —
More than 60 hours — 86,000
1
— —
Supplier quality
engineer/
professional
36 to 40 hours $45,515
7
$80,274
27
$72,333
3
$52,548
2
41 to 45 hours 106,450
6
77,622
87
59,000
1
84,000
1
46 to 50 hours 71,400
5
81,891
66
— —
51 to 55 hours — 81,179
22
— —
56 to 60 hours 60,000
1
89,565
5
— —
More than 60 hours — 89,500
5
— —
Technician
35 or fewer hours $10,950
2
$23,338
2
— —
36 to 40 hours 42,250
77
40,686
11
$50,124
9
$56,125
4
41 to 45 hours 45,054
84
58,861
9
41,414
3
40,438
4
46 to 50 hours 54,842
19
52,155
13
56,000
1

51 to 55 hours 45,000
1
— — —
56 to 60 hours 60,000
1
34,000
1
— —
More than 60 hours 75,000
1
— — —
Vice president/
executive
35 or fewer hours — $20,000
1
— —
36 to 40 hours — 110,472
12
— —
41 to 45 hours — 118,038
45
— $84,395
2
46 to 50 hours — 150,232
77
$120,000
1

51 to 55 hours — 147,983
33
— 185,000
1
56 to 60 hours — 171,048
42
— —
More than 60 hours — 168,059
17
— —
HOW MANY YEARS have you been in your current
job? If you said a number between one and three,
you’re not alone. More than 30% of all the respon-
dents surveyed indicate they’ve been in their current
position at their current company for one to three
years, making it the most common response. This is
especially true for the Green Belts who participated
in the survey. More than 45% of them noted they’ve
been in their current jobs for one to three years (see
Figure 1).
One group that doesn’t follow this trend is calibra-
tion technicians. Only 14.3% of the surveyed calibra-
tion technicians have been in their current position
one to three years. As Figure 1 shows, they tend to
stay in their positions longer than the other respon-
dents.
Although the calibration technicians have the ad-
vantage in job seniority, they aren’t necessarily bring-
ing home bigger paychecks. Figures 2 (United States)
and 3 (Canada) suggest the number of years on the
job doesn’t influence salaries. In fact, the average sala-
ries of the calibration technicians who have been on
the job a few years vary little from those who have
been on the job a few decades, as Table 1 shows. This
table breaks down U.S. respondents’ salaries by their
job title and number of years in their current position.
Table 2 provides the same breakdown for Canadian
respondents.
Part 1. Regular Employee Results
Section 8. Salary by Number of Years
in Current Position
Salaries Not Influenced
By Seniority
Years calibration technicians and
Green Belts have been in current jobs /FIGURE 1
2.7
14.3
Number of years in current position
All respondents
Calibration technician
Green Belt
11.2
P
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
0
10
20
30
40
50
More than
20 years
10.1 to 20
years
6.1 to 10
years
3.1 to 6
years
1 to 3
years
Less than
1 year
13.5
5.4
27
45.9
5.4
9.5
23.8 23.8
26.2
2.4
14.2
6.2
14.6
23.3
30.5
Figure 1 includes results for:
x Full-time employees,
x Part-time employees,
x U.S. employees,
x Canadian employees,
 International employees
Note: Percentages may not
equal 100% due to rounding.
With 44.8% of Canadian respondents and 41.5%
of U.S. respondents noting they’ve been in their
current jobs three years or less, it’s safe to
say that although quality professionals tend to
stay in their field a long time, it isn’t often in
the same position.

QP
SALARY
SURVEY
2
0
0
9
Salary by current position for
U.S. respondents / FIGURE 2
Average salary
N
u
m
b
e
r

o
f

y
e
a
r
s

i
n

c
u
r
r
e
n
t

p
o
s
i
t
i
o
n
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
$0 $20,000 $40,000 $60,000 $80,000 $100,000
82,654
More than 20 years (6.3%)
10.1 to 20 years (14.3%)
6.1 to 10 years (14.6%)
3.1 to 6 years (23.3%)
1 to 3 years (30.3%)
Less than 1 year (11.2%)
91,543
83,906
83,432
83,758
81,655
Figure 2 includes results for:
x Full-time employees,
 Part-time employees,
x U.S. employees,
 Canadian employees,
 International employees
Note: Percentages may not
equal 100% due to rounding.
Salary by current position for Canadian
respondents / FIGURE 3
Average salary
N
u
m
b
e
r

o
f

y
e
a
r
s

i
n

c
u
r
r
e
n
t

p
o
s
i
t
i
o
n
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
$0 $20,000 $40,000 $60,000 $80,000 $100,000
More than 20 years (3.9%)
10.1 to 20 years (12.3%)
6.1 to 10 years (15.3%)
3.1 to 6 years (23.7%)
1 to 3 years (33.4%)
Less than 1 year (11.4%)
95,459
80,979
78,239
70,100
72,391
66,014
Figure 3 includes results for:
x Full-time employees,
 Part-time employees,
 U.S. employees,
x Canadian employees,
 International employees
Note: Percentages may not
equal 100% due to rounding.
Canadian salaries are noted in
Canadian dollars.
Table 1 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included.
Salary by number of years in current position for U.S.
respondents / TABLE 1
Minimum Maximum
Standard
deviation
Count Mean Median
Analyst
Less than 1 year $38,000 $123,300 $23,348 34 $66,346 $61,620
1 to 3 years 32,000 130,000 21,803 61 63,168 57,000
3.1 to 6 years 32,000 118,500 21,482 38 62,727 61,250
6.1 to 10 years 30,000 104,000 16,875 24 64,632 64,000
10.1 to 20 years 23,000 114,000 19,905 28 64,011 64,000
More than 20 years 44,940 98,000 16,056 9 63,564 60,000
Associate
Less than 1 year $27,000 $95,000 $19,154 9 $50,889 $50,000
1 to 3 years 21,000 115,400 19,810 24 50,500 49,998
3.1 to 6 years 31,250 98,500 20,601 11 57,955 51,000
6.1 to 10 years 21,000 100,000 21,112 16 60,988 59,250
10.1 to 20 years 53,000 97,000 17,138 5 77,800 80,000
More than 20 years 61,000 90,000 20,506 2 75,500 75,500
Auditor
Less than 1 year $30,000 $107,000 $21,703 45 $72,955 $75,000
1 to 3 years 22,000 155,000 20,927 91 67,394 65,000
3.1 to 6 years 26,525 160,000 24,996 63 69,903 67,000
6.1 to 10 years 15,940 143,000 24,219 57 67,765 66,230
10.1 to 20 years 32,500 155,000 24,015 40 70,309 69,295
More than 20 years 36,504 150,000 32,443 29 77,086 69,000
Black Belt
Less than 1 year $44,000 $112,000 $17,576 23 $82,192 $85,000
1 to 3 years 42,000 137,245 20,240 92 85,704 86,000
3.1 to 6 years 45,000 140,000 20,349 56 86,583 85,350
6.1 to 10 years 48,290 130,870 23,365 17 97,495 98,000
10.1 to 20 years 54,000 125,000 22,341 14 82,893 81,000
More than 20 years 72,000 150,000 20,568 15 103,294 103,000
Calibration
technician
Less than 1 year $58,000 $58,000 — 1 $58,000 $58,000
1 to 3 years 41,000 60,000 7,456 6 51,293 52,000
3.1 to 6 years 29,500 75,000 13,588 11 50,836 50,000
6.1 to 10 years 36,000 75,000 13,553 9 58,778 60,000
10.1 to 20 years 34,000 75,228 14,021 10 54,723 53,000
More than 20 years 48,000 67,000 8,732 4 54,750 52,000
Champion
Less than 1 year $50,000 $90,000 $28,284 2 $70,000 $70,000
1 to 3 years 65,000 120,000 17,179 10 91,314 86,480
3.1 to 6 years 94,800 132,000 19,222 3 110,600 105,000
6.1 to 10 years 68,000 68,000 — 1 68,000 68,000
10.1 to 20 years 106,000 106,000 — 1 106,000 106,000
More than 20 years 75,000 75,000 — 1 75,000 75,000
Consultant
Less than 1 year $30,000 $161,000 $29,772 21 $99,717 $100,000
1 to 3 years 32,000 180,000 34,176 55 92,505 90,000
3.1 to 6 years 35,000 160,000 25,023 50 86,642 85,000
6.1 to 10 years 53,000 147,000 21,286 20 84,945 76,250
10.1 to 20 years 27,500 150,000 27,527 28 87,269 87,500
More than 20 years 45,000 163,000 31,768 14 100,000 100,500
Coordinator
Less than 1 year $28,000 $92,000 $23,126 13 $56,743 $60,000
1 to 3 years 29,000 147,000 23,606 66 58,004 52,000
3.1 to 6 years 27,000 88,800 14,953 33 51,661 50,000
6.1 to 10 years 28,800 150,000 27,621 25 66,558 62,000
10.1 to 20 years 31,000 114,000 20,674 35 59,592 54,260
More than 20 years 36,000 125,000 28,702 12 68,117 59,500
Salary by number of years in current position
for U.S. respondents / TABLE 1 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Director
Less than 1 year $50,000 $205,000 $32,625 78 $112,981 $110,000
1 to 3 years 40,000 198,000 30,895 231 115,049 114,500
3.1 to 6 years 40,500 225,000 31,742 184 113,046 110,000
6.1 to 10 years 40,000 216,000 32,144 122 110,738 109,465
10.1 to 20 years 42,000 184,000 31,262 105 108,193 103,000
More than 20 years 75,000 185,000 26,746 23 114,038 113,000
Educator/
instructor
Less than 1 year $60,000 $68,000 $4,056 3 $64,388 $65,163
1 to 3 years 38,000 199,000 43,787 14 86,469 72,000
3.1 to 6 years 22,000 175,000 39,621 14 75,857 75,000
6.1 to 10 years 40,000 114,000 22,086 13 74,708 76,000
10.1 to 20 years 58,000 160,000 32,486 15 97,450 85,000
More than 20 years 50,000 200,000 47,399 9 118,311 117,000
Green Belt
Less than 1 year $55,000 $55,000 — 1 $55,000 $55,000
1 to 3 years 33,000 105,000 $19,555 16 63,188 55,500
3.1 to 6 years 42,000 85,000 15,119 10 66,410 70,050
6.1 to 10 years 52,000 106,000 38,184 2 79,000 79,000
10.1 to 20 years 64,000 90,000 11,121 4 74,500 72,000
More than 20 years 47,000 47,000 — 1 47,000 47,000
Inspector
Less than 1 year $32,000 $54,000 $8,016 9 $39,833 $35,000
1 to 3 years 19,000 102,000 15,632 34 42,514 40,000
3.1 to 6 years 24,000 78,000 15,442 25 45,422 43,000
6.1 to 10 years 30,000 145,000 33,743 11 60,251 45,996
10.1 to 20 years 25,000 100,000 16,086 22 49,517 47,500
More than 20 years 41,000 90,000 19,858 5 58,728 60,000
Manager
Less than 1 year $27,500 $156,000 $25,338 240 $85,114 $85,000
1 to 3 years 27,000 182,000 23,726 629 85,098 83,000
3.1 to 6 years 30,000 165,000 24,781 484 88,643 85,250
6.1 to 10 years 36,000 150,000 24,002 311 83,085 80,000
10.1 to 20 years 22,568 180,000 26,265 331 86,141 82,000
More than 20 years 30,000 165,000 28,878 127 95,585 98,000
Master Black Belt
Less than 1 year $80,000 $140,000 $21,331 14 $107,585 $103,000
1 to 3 years 72,000 150,000 18,952 38 111,049 109,750
3.1 to 6 years 33,000 190,000 26,643 44 107,125 101,500
6.1 to 10 years 91,000 190,000 27,870 11 116,158 113,650
10.1 to 20 years 60,590 150,000 28,066 15 104,326 100,000
More than 20 years 80,000 201,000 35,651 10 116,927 114,707
Process/
manufacturing/
project engineer
Less than 1 year $35,000 $140,000 $22,603 32 $75,264 $75,000
1 to 3 years 35,000 128,000 19,352 76 79,060 79,950
3.1 to 6 years 30,000 150,000 22,608 55 78,267 76,000
6.1 to 10 years 54,337 150,000 21,933 24 84,341 77,740
10.1 to 20 years 46,000 112,000 18,975 19 77,800 75,000
More than 20 years 51,300 140,000 21,356 15 93,795 87,500
Quality engineer
Less than 1 year $38,000 $136,000 $19,980 153 $76,479 $75,000
1 to 3 years 24,000 163,000 18,385 411 71,903 70,000
3.1 to 6 years 34,424 140,000 17,710 284 72,721 72,000
6.1 to 10 years 31,000 160,000 18,869 181 76,222 75,000
10.1 to 20 years 40,000 155,000 19,518 155 74,558 72,000
More than 20 years 24,000 186,000 24,394 76 83,328 80,650

QP
SALARY
SURVEY
2
0
0
9
Salary by number of years in current position for U.S.
respondents / TABLE 1 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Reliability/safety
engineer
Less than 1 year $72,000 $141,000 $21,705 10 $88,273 $79,000
1 to 3 years 47,097 132,100 18,893 22 83,098 81,944
3.1 to 6 years 62,000 207,000 34,127 26 107,110 101,250
6.1 to 10 years 65,000 135,000 21,535 20 101,593 100,854
10.1 to 20 years 74,083 120,000 14,021 12 98,489 99,140
More than 20 years 87,000 133,000 18,892 5 118,875 125,000
Software quality
engineer
Less than 1 year $44,000 $120,000 $20,143 12 $83,042 $83,750
1 to 3 years 56,000 132,000 18,773 27 86,083 80,000
3.1 to 6 years 65,000 120,000 14,282 22 93,295 91,250
6.1 to 10 years 49,000 135,000 22,975 24 96,646 98,500
10.1 to 20 years 42,640 137,000 28,687 12 92,820 95,000
More than 20 years 80,000 130,000 19,031 7 105,144 112,000
Specialist
Less than 1 year $30,700 $125,000 $22,903 36 $70,553 $67,250
1 to 3 years 32,000 117,000 21,064 106 66,954 63,500
3.1 to 6 years 32,000 200,000 25,729 101 66,252 62,000
6.1 to 10 years 32,000 131,450 21,951 52 70,638 69,358
10.1 to 20 years 38,000 160,000 27,313 57 76,343 68,468
More than 20 years 39,550 150,000 25,595 39 78,720 82,000
Supervisor
Less than 1 year $20,000 $105,000 $17,839 27 $63,974 $64,200
1 to 3 years 33,000 170,000 24,777 60 71,713 68,800
3.1 to 6 years 32,000 115,000 21,363 50 67,760 66,500
6.1 to 10 years 35,866 203,000 29,111 40 69,066 64,250
10.1 to 20 years 40,000 171,000 25,341 43 68,989 65,000
More than 20 years 27,000 100,000 20,667 19 70,544 70,000
Supplier quality
engineer/
professional
Less than 1 year $30,000 $120,000 $18,826 31 $75,232 $77,900
1 to 3 years 22,000 146,000 19,118 72 79,092 78,000
3.1 to 6 years 43,000 120,000 16,672 58 80,392 79,000
6.1 to 10 years 35,000 110,000 18,382 35 75,324 75,000
10.1 to 20 years 46,000 118,000 17,276 24 85,145 84,516
More than 20 years 49,000 142,000 27,299 12 89,458 84,000
Technician
Less than 1 year $22,000 $65,000 $13,178 18 $46,247 $49,000
1 to 3 years 19,728 80,000 11,398 59 43,276 43,000
3.1 to 6 years 28,000 107,000 13,629 55 46,863 44,000
6.1 to 10 years 22,880 66,000 9,348 34 43,646 43,000
10.1 to 20 years 24,000 100,000 15,866 42 48,170 45,000
More than 20 years 32,000 62,000 8,962 14 46,912 45,431
Vice president/
executive
Less than 1 year $60,000 $290,000 $59,421 17 $166,441 $185,000
1 to 3 years 65,000 350,000 55,611 49 144,305 134,000
3.1 to 6 years 72,000 254,000 42,882 57 134,061 128,000
6.1 to 10 years 76,000 275,000 52,950 36 149,144 137,000
10.1 to 20 years 67,000 500,000 72,677 46 148,984 140,000
More than 20 years 75,000 518,781 96,717 22 157,172 122,500
Salary by number of years in current position for
Canadian respondents / TABLE 2
Minimum Maximum
Standard
deviation
Count Mean Median
Analyst
Less than 1 year $56,000 $65,000 $4,139 4 $61,885 $63,270
1 to 3 years 28,800 80,000 19,609 5 58,960 59,000
3.1 to 6 years 40,800 53,000 6,454 3 45,683 43,250
6.1 to 10 years 67,000 67,000 — 1 67,000 67,000
10.1 to 20 years 65,500 65,500 — 1 65,500 65,500
Associate
Less than 1 year $42,000 $42,000 — 1 $42,000 $42,000
1 to 3 years 60,000 60,000 — 1 60,000 60,000
3.1 to 6 years 40,000 65,000 $12,971 3 50,500 46,500
6.1 to 10 years 87,400 87,400 — 1 87,400 87,400
10.1 to 20 years 40,000 66,000 18,385 2 53,000 53,000
Auditor
Less than 1 year $92,000 $92,000 — 1 $92,000 $92,000
1 to 3 years 35,000 65,000 $11,099 7 49,457 47,000
3.1 to 6 years 45,000 55,000 7,071 2 50,000 50,000
6.1 to 10 years 75,000 120,000 24,214 3 92,333 82,000
10.1 to 20 years 62,000 79,000 8,505 3 70,333 70,000
More than 20 years 68,000 98,000 21,213 2 83,000 83,000
Black Belt
Less than 1 year $76,900 $82,000 $3,606 2 $79,450 $79,450
1 to 3 years 75,000 100,500 13,714 3 84,833 79,000
3.1 to 6 years 65,000 76,500 8,132 2 70,750 70,750
Calibration
technician
6.1 to 10 years $70,000 $70,000 — 1 $70,000 $70,000
Champion
1 to 3 years $66,000 $66,000 — 1 $66,000 $66,000
3.1 to 6 years 30,000 30,000 — 1 30,000 30,000
Consultant
1 to 3 years $52,000 $120,000 $28,058 4 $87,313 $88,625
3.1 to 6 years 62,000 106,000 18,714 4 88,375 92,750
6.1 to 10 years 59,000 81,644 11,427 3 71,215 73,000
Coordinator
Less than 1 year $37,000 $72,000 $19,925 3 $49,000 $38,000
1 to 3 years 41,200 63,000 7,512 8 50,900 50,000
3.1 to 6 years 31,500 77,000 13,736 13 53,843 57,000
6.1 to 10 years 43,000 71,000 11,649 5 60,300 65,000
10.1 to 20 years 38,000 80,000 24,249 3 52,000 38,000
More than 20 years 50,000 50,000 — 1 50,000 50,000
Director
Less than 1 year $150,000 $150,000 — 1 $150,000 $150,000
1 to 3 years 65,000 132,000 $18,236 9 98,246 97,600
3.1 to 6 years 59,000 120,000 15,887 11 98,609 100,000
6.1 to 10 years 98,000 142,000 14,695 7 118,571 120,000
10.1 to 20 years 90,000 130,000 14,996 6 104,613 98,339
Educator/
instructor
1 to 3 years $134,000 $134,000 — 1 $134,000 $134,000
More than 20 years 82,000 120,000 $26,870 2 101,000 101,000
Green Belt
1 to 3 years $85,000 $85,000 — 1 $85,000 $85,000
10.1 to 20 years 81,000 81,000 — 1 81,000 81,000
Inspector
Less than 1 year $30,000 $38,000 $4,076 3 $34,453 $35,360
1 to 3 years 27,000 63,000 14,516 5 40,248 33,000
3.1 to 6 years 35,000 35,000 — 1 35,000 35,000
10.1 to 20 years 45,000 45,000 — 1 45,000 45,000
More than 20 years 62,000 62,000 — 1 62,000 62,000
Table 2 includes results for: x Full-time employees,  Part-time employees,  U.S. employees, x Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. Canadian salaries are noted in Canadian dollars.

QP
SALARY
SURVEY
2
0
0
9
Salary by number of years in current position for
Canadian respondents / TABLE 2 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Manager
Less than 1 year $34,500 $115,000 $21,988 16 $76,181 $83,450
1 to 3 years 44,742 135,000 20,540 51 80,378 78,500
3.1 to 6 years 46,111 103,000 16,233 17 79,212 85,000
6.1 to 10 years 59,000 110,000 14,418 22 80,033 80,000
10.1 to 20 years 48,000 120,000 16,146 18 86,531 85,000
More than 20 years 65,000 117,000 26,514 3 94,000 100,000
Master Black Belt
1 to 3 years $120,000 $120,000 — 1 $120,000 $120,000
3.1 to 6 years 105,000 105,000 — 1 105,000 105,000
10.1 to 20 years 150,000 150,000 — 1 150,000 150,000
Process/
manufacturing/
project engineer
Less than 1 year $30,000 $52,000 $15,556 2 $41,000 $41,000
1 to 3 years 39,600 65,000 12,706 3 52,533 53,000
3.1 to 6 years 55,000 88,000 23,335 2 71,500 71,500
6.1 to 10 years 80,000 92,000 8,485 2 86,000 86,000
More than 20 years 60,000 160,000 70,711 2 110,000 110,000
Quality engineer
Less than 1 year $50,000 $70,000 $9,159 4 $56,625 $53,250
1 to 3 years 38,000 139,000 27,599 15 71,453 70,000
3.1 to 6 years 55,000 92,000 14,580 11 73,836 65,700
6.1 to 10 years 43,452 72,000 9,509 8 59,307 59,500
10.1 to 20 years 62,000 73,193 4,994 5 66,439 65,000
More than 20 years 77,350 105,000 19,552 2 91,175 91,175
Reliability/safety
engineer
Less than 1 year $75,000 $75,000 — 1 $75,000 $75,000
More than 20 years 200,000 200,000 — 1 200,000 200,000
Software quality
engineer
Less than 1 year $55,000 $55,000 — 1 $55,000 $55,000
1 to 3 years 72,000 86,000 $9,899 2 79,000 79,000
3.1 to 6 years 78,000 81,000 2,121 2 79,500 79,500
Specialist
Less than 1 year $65,000 $81,646 $11,770 2 $73,323 $73,323
1 to 3 years 42,000 100,000 18,105 10 65,300 68,500
3.1 to 6 years 50,000 94,500 13,303 11 66,773 65,000
6.1 to 10 years 100,000 155,000 38,891 2 127,500 127,500
10.1 to 20 years 50,000 54,000 2,000 3 52,000 52,000
More than 20 years 73,000 90,000 12,021 2 81,500 81,500
Supervisor
Less than 1 year $42,000 $84,000 $29,698 2 $63,000 $63,000
1 to 3 years 68,865 80,000 7,874 2 74,433 74,433
3.1 to 6 years 35,000 79,000 24,090 3 62,667 74,000
6.1 to 10 years 50,000 65,000 7,638 3 58,333 60,000
10.1 to 20 years 56,000 79,000 11,590 3 68,333 70,000
Supplier quality
engineer/
professional
Less than 1 year $50,000 $100,000 $35,355 2 $75,000 $75,000
1 to 3 years 55,096 105,000 27,754 3 73,032 59,000
3.1 to 6 years 84,000 84,000 — 1 84,000 84,000
6.1 to 10 years 45,000 45,000 — 1 45,000 45,000
10.1 to 20 years 72,000 72,000 — 1 72,000 72,000
Technician
Less than 1 year $43,000 $43,000 — 1 $43,000 $43,000
1 to 3 years 23,000 60,000 $12,565 6 46,667 50,500
3.1 to 6 years 34,753 80,500 14,036 9 49,361 49,000
6.1 to 10 years 32,242 65,000 15,184 4 50,090 51,558
10.1 to 20 years 50,000 50,000 — 1 50,000 50,000
Vice president/
executive
Less than 1 year $38,790 $38,790 — 1 $38,790 $38,790
3.1 to 6 years 120,000 120,000 — 1 120,000 120,000
10.1 to 20 years 130,000 185,000 $38,891 2 157,500 157,500
Table 1 includes results for: x Full-time employees, x Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Percentages may not equal 100% due to rounding.
Cross-tabulation of the number of years in current position and
in the quality field / TABLE 1
In position less
than 1 year
In position
1 to 3 years
In position
3.1 to 6 years
In position
6.1 to 10 years
In position
10.1 to
20 years
In position
more than
20 years
Less than 1 year’s experience 0.82% 0.23% 0.06% 0.08% 0.08% 0.04%
1 to 3 years’ experience 0.62 4.83 0.60 0.24 0.24 0.09
3.1 to 6 years’ experience 1.52 3.80 4.97 0.43 0.53 0.20
6.1 to 10 years’ experience 1.77 5.18 3.99 4.12 1.01 0.37
10.1 to 20 years’ experience 3.81 9.69 7.12 5.21 7.27 1.08
More than 20 years’ experience 2.51 6.65 6.51 4.42 4.96 4.40
No experience 0.10 0.11 0.13 0.13 0.04 0.03
WHEN YOU CROSS-TABULATE how many years the
salary survey respondents have spent in their current
jobs and how many years they have spent in the qual-
ity field, the results show they often tend to have a lot
of experience in the field but don’t stay in the same
position a long time. As Table 1 shows, the respon-
dents most often indicated working in the quality field
for 10.1 to 20 years but being in their current jobs for
only one to three years.
When you run the same cross-tabulation for each
type of job represented in the survey, the results show
many of the job types follow this trend—but not all.
For example, analysts and associates most often
indicated being on the job one to three years and
have worked in the quality field for one to three years
(see Table 2). The highest number of inspectors also
fell into this category. An equal number also fell into
another category, however, which is why you some-
times see job types listed more than once in Table 2.
Tables 3 (United States) and 4 (Canada) throw
salaries into the mix. They break down respondents’
salaries by their job titles, number of years in the
quality field and number of years in their current po-
sitions.
Comparing Quality
Experience With Years
On the Job
Part 1. Regular Employee Results
Section 9. Salary by Number of Years in
Current Position and in the Quality Field
Table 2 includes results for: x Full-time employees, x Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Cross-tabulation by job title / TABLE 2
Here’s an example of how to read this table: Analysts most often indicated being in their current positions for 1 to 3 years and in the
quality field for 1 to 3 years.
In position less
than 1 year
In position
1 to 3 years
In position
3.1 to 6 years
In position
6.1 to 10 years
In position
10.1 to
20 years
In position
more than
20 years
Less than 1 year experience
1 to 3 years’ experience
Analyst
Associate
Champion
Inspector
Green Belt (GB)
3.1 to 6 years’ experience
Champion
GB
GB
Technician
6.1 to 10 years’ experience Champion Champion
10.1 to 20 years’ experience Champion
Auditor
Black Belt
Champion
Consultant
Director
Manager
Process/
manufacturing/
project engineer
Quality engineer
Supplier quality
engineer/
professional
Consultant
Master Black
Belt
Software
quality
engineer
Coordinator
Specialist
Supervisor
More than 20 years’ experience Champion
Reliability/
safety
engineer
Supplier quality
engineer/
professional
Calibration
technician
Vice president/
executive
Educator/
instructor
Inspector
No experience

QP
SALARY
SURVEY
2
0
0
9
Calibration technicians and vice presidents/
executives most often indicated they
have been in their current jobs for 10.1 to 20
years and in the quality field for more
than 20 years.
Salary by number of years in current position and in the quality
field for U.S. respondents / TABLE 3
In position
less than
1 year
In position
1 to 3 years
In position
3.1 to
6 years
In position
6.1 to
10 years
In position
10.1 to
20 years
In position
more than
20 years
Analyst
Less than 1 year’s experience $44,760
5
$130,000
1
— $73,000
1
$58,000
1

1 to 3 years’ experience 53,250
6
54,186
20
$58,200
5
49,000
2
— —
3.1 to 6 years’ experience 69,489
8
56,590
13
58,043
12
65,000
1
65,000
1

6.1 to 10 years’ experience 69,625
4
60,790
10
76,702
7
64,185
9
70,420
6

10.1 to 20 years’ experience 62,848
5
78,643
14
57,813
7
80,083
6
63,099
18
57,360
3
More than 20 years’ experience 103,700
4
65,000
3
70,417
6
51,400
5
55,500
2
66,667
6
No experience 74,500
2
— 32,000
1
— — —
Associate
Less than 1 year’s experience $45,000
2
$42,850
2
— 58,500
1
— —
1 to 3 years’ experience 48,000
1
44,094
15
$42,000
2
$34,460
1
— —
3.1 to 6 years’ experience 41,000
2
52,750
2
52,042
6
40,500
2
— —
6.1 to 10 years’ experience — 76,000
1
86,127
2
56,121
7
— $90,000
1
10.1 to 20 years’ experience 62,667
3
87,467
3
— 84,000
4
$73,333
3

More than 20 years’ experience 50,000
1
— 69,000
1
73,000
1
84,500
2
61,000
1
No experience — 21,000
1
— — — —
Auditor
Less than 1 year’s experience $50,500
2
— — — — —
1 to 3 years’ experience 30,000
1
$60,148
19
$50,000
1
$78,500
1
$54,795
2
$40,000
1
3.1 to 6 years’ experience 64,700
9
60,379
18
55,871
17
36,581
2
48,600
2

6.1 to 10 years’ experience 79,684
9
65,813
15
63,123
12
63,958
23
68,798
8
75,012
2
10.1 to 20 years’ experience 74,563
16
74,172
25
75,792
21
68,862
17
75,171
17
69,316
11
More than 20 years’ experience 82,438
8
76,808
12
87,917
12
76,375
14
70,664
11
85,532
15
No experience — 70,000
2
— — — —
Black Belt
Less than 1 year’s experience $54,500
2
$111,123
2
— — — —
1 to 3 years’ experience 77,500
4
75,533
25
$120,000
1
$98,000
1
$54,500
2
$114,500
2
3.1 to 6 years’ experience 83,900
5
81,336
11
82,331
20
65,000
1
84,833
3
98,000
2
6.1 to 10 years’ experience 91,000
3
85,341
15
83,958
12
97,667
3
82,375
4
105,750
2
10.1 to 20 years’ experience 82,703
7
91,570
27
88,300
11
99,219
11
81,500
3
95,000
2
More than 20 years’ experience 100,000
2
96,548
11
91,934
12
110,000
1
111,500
2
103,273
7
No experience — 65,000
1
— — — —
Calibration
technician
1 to 3 years’ experience — $41,000
1
— — — —
3.1 to 6 years’ experience — — $39,750
2
$52,000
3
— —
6.1 to 10 years’ experience — 54,000
2
55,000
2
70,000
1
— —
10.1 to 20 years’ experience — — 42,000
2
60,000
3
$54,000
4
$48,000
1
More than 20 years’ experience $58,000
1
52,920
3
59,000
3
61,500
2
55,205
6
57,000
3
No experience — — 54,350
2
— — —
Champion
Less than 1 year’s experience — $110,000
1
— — — —
1 to 3 years’ experience — 83,500
2
— — — —
3.1 to 6 years’ experience — 110,591
2
— — — —
6.1 to 10 years’ experience — 69,500
2
$118,500
2
— — $75,000
1
10.1 to 20 years’ experience $70,000
2
105,000
1
94,800
1
— $106,000
1

More than 20 years’ experience — 85,480
2
— $68,000
1
— —
Consultant
Less than 1 year’s experience $60,000
1
— — — — —
1 to 3 years’ experience — $66,140
10
$82,000
2
— — —
3.1 to 6 years’ experience — 83,875
8
68,830
10
— $96,000
2
$83,500
2
6.1 to 10 years’ experience 88,600
5
88,188
8
83,812
9
$86,167
6
74,485
3
72,500
2
10.1 to 20 years’ experience 94,894
9
97,051
17
96,167
18
95,817
6
93,152
9

More than 20 years’ experience 122,833
6
116,667
12
91,550
10
76,000
7
84,979
14
108,800
10
No experience — — 79,000
1
75,000
1
— —
Table 3 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. Small numerals indicate the number of responses.
Salary by number of years in current position and in the quality
field for U.S. respondents / TABLE 3 (CONTINUED)
In position
less than
1 year
In position
1 to 3 years
In position
3.1 to
6 years
In position
6.1 to
10 years
In position
10.1 to
20 years
In position
more than
20 years
Coordinator
Less than 1 year’s experience $32,000
2
$35,500
1
$46,000
1
— — —
1 to 3 years’ experience 44,000
1
50,722
20
27,000
1
— — $62,000
1
3.1 to 6 years’ experience 50,387
3
50,116
8
52,119
15
— $58,560
3
56,204
2
6.1 to 10 years’ experience 78,000
1
52,729
12
46,083
6
$64,382
11
92,000
2

10.1 to 20 years’ experience 62,100
5
62,577
17
59,489
7
54,595
8
55,748
25
51,500
2
More than 20 years’ experience — 85,110
8
52,367
3
73,800
5
66,466
5
77,143
7
No experience 90,000
1
— — — — —
Director
Less than 1 year’s experience $60,000
2
— — $150,000
1
— —
1 to 3 years’ experience 60,000
1
$99,457
14
— 77,000
3
$111,500
2

3.1 to 6 years’ experience 95,500
4
98,501
14
$101,490
21
114,750
4
66,000
1
$134,500
2
6.1 to 10 years’ experience 120,667
6
116,277
30
105,286
24
99,613
25
137,333
3
135,000
1
10.1 to 20 years’ experience 108,323
34
116,395
90
113,278
67
110,947
46
104,456
44
104,612
5
More than 20 years’ experience 123,117
30
118,568
83
118,787
72
118,050
43
108,539
52
113,055
15
No experience 150,000
1
— — — 184,000
1

Educator/
instructor
1 to 3 years’ experience — $79,000
2
$42,000
1
— — —
3.1 to 6 years’ experience $65,163
1
83,140
4
78,000
3
$50,000
1
$72,700
2

6.1 to 10 years’ experience — 88,333
3
— 76,000
1
104,000
2
$60,000
1
10.1 to 20 years’ experience 64,000
2
123,500
2
69,667
3
72,000
3
101,388
8
99,800
1
More than 20 years’ experience — 69,333
3
88,333
6
83,743
7
99,083
3
133,667
6
No experience — — 47,000
1
43,000
1
— 103,000
1
Green Belt
Less than 1 year’s experience $55,000
1
— — — — 47,000
1
1 to 3 years’ experience — $53,000
6
$61,750
4
— — —
3.1 to 6 years’ experience — 65,125
4
69,775
4
— $82,000
2

6.1 to 10 years’ experience — 80,000
1
53,000
1
$52,000
1
— —
10.1 to 20 years’ experience — 55,833
3
85,000
1
106,000
1
67,000
2

More than 20 years’ experience — 92,500
2
— — — —
Inspector
Less than 1 year’s experience $40,000
1
— — — — —
1 to 3 years’ experience — $36,557
12
$30,000
1
— — —
3.1 to 6 years’ experience 35,000
1
39,388
3
46,771
7
$30,000
1
— —
6.1 to 10 years’ experience 40,500
3
41,800
5
50,900
5
42,910
5
$44,000
3
$41,000
1
10.1 to 20 years’ experience 33,500
2
43,738
9
43,833
3
45,996
1
52,605
12
51,321
2
More than 20 years’ experience 47,500
2
57,200
5
43,571
9
93,054
4
46,586
7
75,000
2
Manager
Less than 1 year’s experience $70,625
8
$77,000
1
$86,000
2
$76,000
1
$55,000
2

1 to 3 years’ experience 65,071
7
74,626
60
75,908
11
57,500
2
82,000
3
81,000
1
3.1 to 6 years’ experience 78,580
23
83,806
61
79,436
71
54,500
2
103,362
10
108,000
3
6.1 to 10 years’ experience 81,179
39
85,660
102
82,236
78
77,298
74
75,746
15
97,508
6
10.1 to 20 years’ experience 87,946
90
84,519
229
90,946
157
83,136
126
84,201
170
96,346
28
More than 20 years’ experience 90,889
69
89,261
173
94,369
163
88,151
102
89,094
128
94,677
88
No experience 63,000
3
115,500
2
90,500
2
103,000
3
— —
Master Black
Belt
1 to 3 years’ experience $87,660
2
$86,900
1
$101,000
1
— — —
3.1 to 6 years’ experience 102,184
2
102,667
3
102,100
7
$102,325
2
— —
6.1 to 10 years’ experience 103,667
3
110,038
12
96,370
10
129,385
4
$103,000
1

10.1 to 20 years’ experience 113,875
4
112,923
13
116,407
15
95,000
1
100,718
5
$80,000
1
More than 20 years’ experience 120,000
3
115,167
9
108,000
11
117,518
3
106,478
9
121,030
9
No experience — — — 108,000
1
— —
Process/
manufacturing/
project
engineer
Less than 1 year’s experience $44,500
2
$56,613
2
— — $52,000
1
$94,544
1
1 to 3 years’ experience 74,125
4
69,287
13
$70,600
2
$91,000
1
— —
3.1 to 6 years’ experience 57,889
9
79,865
15
73,377
18
— — —
6.1 to 10 years’ experience 83,080
5
73,748
13
72,298
12
82,550
10
70,667
3
100,000
1
10.1 to 20 years’ experience 97,577
7
83,731
17
93,400
10
67,877
5
78,729
14
85,000
1
More than 20 years’ experience 80,375
4
88,228
13
82,586
11
90,296
5
112,000
1
93,948
12
No experience 82,000
1
89,167
3
66,350
2
105,607
3
— —
Salary by number of years in current position and in the
quality field for U.S. respondents / TABLE 3 (CONTINUED)
In position
less than
1 year
In position
1 to 3 years
In position
3.1 to
6 years
In position
6.1 to
10 years
In position
10.1 to
20 years
In position
more than
20 years
Quality
engineer
Less than 1 year’s experience $59,568
16
$77,429
2
$58,000
1
— — $80,300
1
1 to 3 years’ experience 64,795
11
62,640
77
59,000
4
— $65,000
2

3.1 to 6 years’ experience 70,312
25
73,149
58
64,088
64
$70,161
9
78,143
7
65,000
3
6.1 to 10 years’ experience 81,977
26
68,322
62
71,093
43
76,008
43
64,000
9
71,233
1
10.1 to 20 years’ experience 83,494
47
73,962
124
74,664
104
75,314
63
72,273
80
79,140
4
More than 20 years’ experience 79,361
28
78,682
88
79,929
68
78,055
66
79,017
56
84,625
67
No experience — — — — 96,700
1

Reliability/
safety
engineer
Less than 1 year’s experience $90,500
2
$92,500
2
— — — —
1 to 3 years’ experience — 75,000
2
— — — —
3.1 to 6 years’ experience 72,000
1
71,612
7
$101,500
2
$132,000
1
— —
6.1 to 10 years’ experience 77,726
1
94,606
2
83,000
6
100,600
5
— —
10.1 to 20 years’ experience 82,200
5
91,611
6
128,000
4
90,248
5
$94,096
9

More than 20 years’ experience 141,000
1
84,333
3
112,144
13
105,070
9
111,667
3
$117,344
4
No experience — — 114,000
1
— — 125,000
1
Software
quality
engineer
Less than 1 year’s experience $77,000
2
— — — — —
1 to 3 years’ experience 44,000
1
$74,667
3
— — $120,000
1

3.1 to 6 years’ experience — 65,250
2
$80,535
3
— — —
6.1 to 10 years’ experience 90,333
3
80,833
6
77,000
2
$93,738
8
92,000
1
$87,000
2
10.1 to 20 years’ experience 87,500
5
85,599
11
96,528
9
95,133
12
92,400
8

More than 20 years’ experience 90,000
1
108,630
5
98,518
8
107,000
4
81,320
2
112,401
5
Specialist
Less than 1 year’s experience $63,020
4
— — — — —
1 to 3 years’ experience 30,700
1
$59,822
25
$56,750
4
$54,233
3
$60,000
1

3.1 to 6 years’ experience 54,214
7
61,167
19
51,354
28
— 116,000
1
$40,000
1
6.1 to 10 years’ experience 79,000
2
62,478
23
62,629
19
65,233
18
51,913
7
79,250
2
10.1 to 20 years’ experience 74,027
11
74,486
26
72,881
28
75,493
20
74,235
34
65,069
8
More than 20 years’ experience 82,302
11
81,985
13
81,634
22
75,129
11
92,481
13
83,965
28
Supervisor
Less than 1 year’s experience $41,533
3
$52,000
1
— — $61,000
1

1 to 3 years’ experience — 58,771
8
$61,000
2
$50,000
2
44,500
2

3.1 to 6 years’ experience 67,800
5
59,429
14
62,895
16
69,947
3
82,722
2

6.1 to 10 years’ experience 64,214
7
73,787
12
57,409
9
61,376
11
72,360
6

10.1 to 20 years’ experience 69,022
9
80,621
15
80,607
14
64,907
16
69,684
19
$63,250
4
More than 20 years’ experience 64,333
3
85,383
10
68,277
9
92,392
8
68,177
12
72,490
15
Supplier
quality
engineer/
professional
Less than 1 year’s experience $55,000
1
— — 97,500
1
— —
1 to 3 years’ experience 110,000
1
$53,828
6
— — — —
3.1 to 6 years’ experience 60,833
6
77,739
7
$67,500
6
— $67,000
1

6.1 to 10 years’ experience 80,325
8
79,395
15
78,654
11
$67,356
8
79,000
1

10.1 to 20 years’ experience 75,709
10
82,387
26
79,023
14
72,584
14
85,823
13
$102,500
1
More than 20 years’ experience 80,500
5
83,027
18
84,676
27
81,983
12
86,866
9
88,273
11
Technician
Less than 1 year’s experience $31,914
3
— $43,680
1
$45,000
1
$45,000
1

1 to 3 years’ experience 65,000
1
$41,645
15
57,000
2
— 44,000
1

3.1 to 6 years’ experience 45,000
2
44,395
11
43,495
18
66,000
1
— —
6.1 to 10 years’ experience 55,000
3
38,955
11
49,278
9
41,357
19
37,500
2
$39,310
1
10.1 to 20 years’ experience 46,740
5
44,055
14
42,893
15
40,961
7
45,346
29
48,000
4
More than 20 years’ experience 45,750
4
49,375
8
55,000
10
53,489
5
60,453
9
47,273
9
Vice
president/
executive
Less than 1 year’s experience — $150,000
1
— — — —
1 to 3 years’ experience — 135,000
2
$114,500
2
$140,000
1
— —
3.1 to 6 years’ experience $195,000
1
150,000
1
142,667
3
— $173,425
2
$125,000
1
6.1 to 10 years’ experience 121,750
2
99,120
5
122,000
9
103,333
6
— 148,500
4
10.1 to 20 years’ experience 144,333
6
138,844
15
128,053
19
142,800
9
134,091
14
110,600
5
More than 20 years’ experience 190,625
8
156,908
25
143,895
24
166,200
20
156,006
29
182,148
12
No experience — — — — 105,000
1

Salary by number of years in current position and in the quality
field for Canadian respondents / TABLE 4
In position
less than 1
year
In position 1
to 3 years
In position
3.1 to 6
years
In position
6.1 to 10
years
In position
10.1 to 20
years
In position
more than
20 years
Analyst
Less than 1 year’s experience $62,000
1
— — — — —
1 to 3 years’ experience 65,000
1
$50,400
2
— — — —
3.1 to 6 years’ experience 56,000
1
— $48,125
2
— — —
6.1 to 10 years’ experience — 80,000
1
— $67,000
1
— —
10.1 to 20 years’ experience 64,539
1
57,000
2
— — $65,500
1

More than 20 years’ experience — — 40,800
1
— — —
Associate
Less than 1 year’s experience $42,000
1
— — — — —
1 to 3 years’ experience — — — $87,400
1
— —
3.1 to 6 years’ experience — — — — $66,000
1

10.1 to 20 years’ experience — — $50,500
3
— 40,000
1

More than 20 years’ experience — $60,000
1
— — — —
Auditor
1 to 3 years’ experience — 35,000
1
— — — —
3.1 to 6 years’ experience — 52,500
2
$50,000
2
— — —
6.1 to 10 years’ experience — 48,733
3
— $78,500
2
— $68,000
1
10.1 to 20 years’ experience — 60,000
1
— — $62,000
1

More than 20 years’ experience $92,000
1
— — 120,000
1
74,500
2
98,000
1
Black Belt
Less than 1 year’s experience $76,900
1
— — — — —
1 to 3 years’ experience — $100,500
1
— — — —
3.1 to 6 years’ experience — 79,000
1
$76,500
1
— — —
6.1 to 10 years’ experience — 75,000
1
65,000
1
— — —
10.1 to 20 years’ experience 82,000
1
— — — — —
Calibration
technician
1 to 3 years’ experience — — — $70,000
1
— —
Champion
3.1 to 6 years’ experience — — $30,000
1
— — —
10.1 to 20 years’ experience — $66,000
1
— — — —
Consultant
3.1 to 6 years’ experience — — $106,000
1
— — —
6.1 to 10 years’ experience — — — $66,000
2
— —
10.1 to 20 years’ experience — 85,333
3
76,500
2
81,644
1
— —
More than 20 years’ experience — 93,250
1
94,500
1
— — —
Coordinator
Less than 1 year’s experience $55,000
2
— — — — —
1 to 3 years’ experience 37,000
1
$56,500
2
— — — —
3.1 to 6 years’ experience — — $50,728
6
— — —
6.1 to 10 years’ experience — 46,000
2
51,333
3
$55,750
2
— —
10.1 to 20 years’ experience — 50,550
4
54,866
3
68,000
2
$52,000
3
$50,000
1
More than 20 years’ experience — — 77,000
1
54,000
1
— —
Director
1 to 3 years’ experience — $65,000
1
— — — —
3.1 to 6 years’ experience — — $87,000
3
— — —
6.1 to 10 years’ experience — 116,000
2
100,000
1
$125,000
1
$115,000
1

10.1 to 20 years’ experience — 99,071
3
101,940
5
112,000
4
94,226
3

More than 20 years’ experience $150,000
1
96,667
3
107,000
2
128,500
2
115,000
2

Educator/
instructor
6.1 to 10 years’ experience — $134,000
1
— — — —
More than 20 years’ experience — — — — — $101,000
2
Green Belt
6.1 to 10 years’ experience — $85,000
1
— — — —
10.1 to 20 years’ experience — — — — $81,000
1

Inspector
1 to 3 years’ experience $35,360
1
$46,000
1
— — — —
3.1 to 6 years’ experience 30,000
1
— $35,000
1
— — —
6.1 to 10 years’ experience — 30,747
3
— — — —
10.1 to 20 years’ experience 38,000
1
63,000
1
— — $45,000
1

More than 20 years’ experience — — — — — $62,000
1
Table 4 includes results for: x Full-time employees,  Part-time employees,  U.S. employees, x Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. Small numerals indicate the number of responses. Canadian
salaries are noted in Canadian dollars.
Salary by number of years in current position and in the quality
field for Canadian respondents / TABLE 4 (CONTINUED)
In position
less than 1
year
In position 1
to 3 years
In position
3.1 to 6
years
In position
6.1 to 10
years
In position
10.1 to 20
years
In position
more than
20 years
Manager
1 to 3 years’ experience $84,400
1
$75,400
4
— — 91,330
2
117,000
1
3.1 to 6 years’ experience 64,750
2
74,249
7
$77,500
5
— $105,000
1

6.1 to 10 years’ experience 61,375
4
82,989
12
76,519
6
$72,455
10
89,750
2

10.1 to 20 years’ experience 84,313
8
79,710
24
85,500
4
85,218
10
86,033
10

More than 20 years’ experience 85,000
1
92,250
4
79,000
2
92,000
2
76,690
3
$82,500
2
Master Black
Belt
10.1 to 20 years’ experience — $120,000
1
— — — —
More than 20 years’ experience — — $105,000
1
— $150,000
1

Process/
manufacturing/
project
engineer
Less than 1 year’s experience $52,000
1
— — — — —
1 to 3 years’ experience — $46,300
2
— — — $160,000
1
3.1 to 6 years’ experience 30,000
1
— $55,000
1
— — —
6.1 to 10 years’ experience — — 88,000
1
$86,000
2
— —
10.1 to 20 years’ experience — 65,000
1
— — — —
More than 20 years’ experience — — — — — 60,000
1
Quality
engineer
1 to 3 years’ experience — $42,000
1
— — — —
3.1 to 6 years’ experience — 49,000
2
$62,675
4
— — —
6.1 to 10 years’ experience $58,833
3
82,360
5
90,000
2
$65,000
1
— —
10.1 to 20 years’ experience 50,000
1
63,500
6
69,833
3
56,909
6
$67,548
4

More than 20 years’ experience — 139,000
1
86,000
2
68,000
1
62,000
1
$91,175
2
Reliability/
safety engineer
1 to 3 years’ experience $75,000
1
— — — — —
10.1 to 20 years’ experience — — — — — $200,000
1
Software
quality engineer
3.1 to 6 years’ experience — $72,000
1
— — — —
6.1 to 10 years’ experience — 86,000
1
— — — —
10.1 to 20 years’ experience $55,000
1
— $81,000
1
— — —
More than 20 years’ experience — — 78,000
1
— — —
Specialist
1 to 3 years’ experience — $44,000
1
— — — —
3.1 to 6 years’ experience — 42,000
1
$64,333
3
— — —
6.1 to 10 years’ experience — 66,333
3
62,667
3
— $54,000
1

10.1 to 20 years’ experience $81,646
1
83,667
3
64,750
4
— 50,000
1

More than 20 years’ experience 65,000
1
58,500
2
94,500
1
$127,500
2
52,000
1
$81,500
2
Supervisor
Less than 1 year’s experience — $80,000
1
— — — —
1 to 3 years’ experience $42,000
1
68,865
1
— — — —
3.1 to 6 years’ experience — — $74,000
1
— $79,000
1

6.1 to 10 years’ experience — — 79,000
1
$60,000
1
— —
10.1 to 20 years’ experience 84,000
1
— 35,000
1
57,500
2
70,000
1

More than 20 years’ experience — — — — 56,000
1

Supplier quality
engineer/
professional
6.1 to 10 years’ experience $100,000
1
$80,048
2
— — — —
10.1 to 20 years’ experience — 59,000
1
$84,000
1
— $72,000
1

More than 20 years’ experience 50,000
1
— — — — —
Technician
1 to 3 years’ experience — $52,500
2
$34,753
1
— $50,000
1

3.1 to 6 years’ experience — — 51,500
7
— — —
6.1 to 10 years’ experience $43,000
1
36,500
2
— $51,558
2
— —
10.1 to 20 years’ experience — 51,000
2
49,000
1
— — —
More than 20 years’ experience — — — 65,000
1
— —
No experience — — — 32,242
1
— —
Vice president/
executive
3.1 to 6 years’ experience $38,790
1
— — — — —
10.1 to 20 years’ experience — — — — $130,000
1

More than 20 years’ experience — — $120,000
1
— 185,000
1


QP
SALARY
SURVEY
2
0
0
9
Historical look at the changes in the
number of employees overseen / FIGURE 1
Percentage of respondents
In the past two years, the number of employees overseen has:
Y
e
a
r
0% 20% 40% 60% 80% 100%
2009
2008
2007
2006
2005
Stayed the same Decreased Increased
46.3
47.1
47.7
34.4
44.8
36
36.3
35.9
37.2
17.7
16
17
18
30.2 35.3
Figure 1 includes results
for: x Full-time employees,
x Part-time employees,
x U.S. employees,
x Canadian employees,
 International employees
Note: Percentages may
not equal 100% due to
rounding. Data points for
the years 2005 through
2008 were taken from
previous survey results.
OVERSEEING OTHER EMPLOYEES is part of the job
for more than half of the quality professionals sur-
veyed. In the last few years, the number of employees
overseen was typically on the rise or holding steady;
not too many respondents indicated the number was
declining. That can’t be said this year. As Figure 1
shows, there’s a notable surge in the percentage of
respondents reporting the number of employees they
oversee has decreased in the past two years.
The economic recession is likely to blame for this.
As Table 1 shows, 73.9% of the respondents who re-
ported a decline in the number of employees overseen
also reported that their companies had layoffs. Simi-
larly, 66% of them reported hiring freezes. These per-
centages are higher than those for respondents who
have seen an increase or no change in the number of
employees they oversee.
Respondents who oversee other employees typical-
ly earn more than their counterparts who don’t over-
see anyone. In the United States, the difference ranges
from $3,212 to $44,627 (see Figure 2). In Canada, the
difference ranges from $320 to $23,863 (see Figure 3).
Supervisors, managers, directors and vice presi-
dents/executives are the most likely to oversee em-
ployees, as Tables 2 (United States) and 3 (Canada)
show. For example, in the United States, 95.4% of su-
pervisors, 95.1% of vice presidents/executives, 90.7% of
the directors and 86.7% of managers oversee employ-
ees.
The last two tables in this section provide an in-
depth breakdown of respondents’ salaries by the num-
ber of employees overseen. Table 4 breaks down the
salaries of exempt and nonexempt U.S. respondents by
the number of employees they oversee and their job
titles. Table 5 provides the same breakdown for Cana-
dian respondents.
Number of Employees
Overseen on the
Decline
Part 1. Regular Employee Results
Section 10. Salary by Number of Employees Overseen
Table 1 includes results for: x Full-time
employees, x Part-time employees,
x U.S. employees, x Canadian
employees,  International employees
Note: To make the table easier to read,
the percentages of respondents whose
companies didn’t have layoffs and hiring
freezes aren’t shown. To obtain those
percentages, subtract the percentage
provided from 100. For example, 100 –
73.9 = 26.1. So, 26.1% of the respondents
reported a decrease in number of employees
overseen but didn’t report that their
companies had layoffs.
Percentage of respondents reporting
layoffs and hiring freezes / TABLE 1
Reported an
increase in
the number
of employees
overseen
Reported no
change in the
number of
employees
overseen
Reported a
decrease in
the number
of employees
overseen
Reported that their companies
had layoffs
43% 47.2% 73.9%
Reported that their companies
had hiring freezes
52.1 54.6 66
Salary by number of employees overseen for U.S.
respondents / FIGURE 2
Salary by number of employees overseen for Canadian
respondents / FIGURE 3
$0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000 $140,000
Oversee more than 50 employees (2.7%)
N
u
m
b
e
r

o
f

e
m
p
l
o
y
e
e
s

o
v
e
r
s
e
e
n
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
Average salary
Oversee 31 to 50 employees (1.7%)
Oversee 16 to 30 employees (4.9%)
Oversee 11 to 15 employees (5.5%)
Oversee 6 to 10 employees (10.8%)
Oversee 3 to 5 employees (16.7%)
Oversee 1 to 2 employees (14.5%)
Don't oversee other employees (43.3%)
119,520
103,592
104,326
97,620
92,522
86,030
78,105
74,893
N
u
m
b
e
r

o
f

e
m
p
l
o
y
e
e
s

o
v
e
r
s
e
e
n
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
Average salary
$0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000 $140,000
Oversee more than 50 employees (3.9%)
Oversee 31 to 50 employees (2.2%)
Oversee 16 to 30 employees (5.4%)
Oversee 11 to 15 employees (5.7%)
Oversee 6 to 10 employees (11.6%)
Oversee 3 to 5 employees (15.5%)
Oversee 1 to 2 employees (15.8%)
Don't oversee other employees (39.9%)
93,225
72,520
88,805
83,795
80,392
73,093
69,682
69,362
Figure 2 includes results for: x Full-time employees,  Part-time employees,
x U.S. employees,  Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding.
Figure 3 includes results for: x Full-time employees,  Part-time employees,
 U.S. employees, x Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding. Canadian salaries are noted in Canadian dollars.
Table 2 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,
 Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding.
Salary by number of employees overseen and job title for
U.S. respondents / TABLE 2
Here’s an example of how to read this table: Of the analysts who work in the United States, 80.0% don’t oversee other employees and earn
an average salary of $62,675, and 8.9% oversee 1 to 2 employees and earn an average salary of $68,529.
Don’t
oversee
other
employees
Oversee
1 to 2
employees
Oversee
3 to 5
employees
Oversee
6 to 10
employees
Oversee
11 to 15
employees
Oversee
16 to 30
employees
Oversee
31 to 50
employees
Oversee
more
than 50
employees
Analyst
80.0% 8.9% 7.4% 0.5% 1.6% 0.5% 0.5% 0.5%
$62,675 $68,529 $75,036 $60,000 $59,033 $68,000 $76,000 $65,000
Associate
79.1 10.4 6.0 4.5 — — — —
54,869 63,929 74,313 56,833 — — — —
Auditor
80.3 8.2 6.0 3.1 1.3 0.9 0.3 —
69,092 69,212 74,448 77,500 82,558 54,940 77,000 —
Black Belt
73.7 6.6 9.9 5.6 1.9 0.9 0.9 0.5
86,931 82,696 89,398 90,189 86,695 106,750 98,000 78,000
Calibration technician
66.7 12.8 10.3 10.3 — — — —
50,152 64,400 66,807 58,750 — — — —
Champion
44.4 27.8 — 5.6 11.1 5.6 — 5.6
90,470 82,600 — 106,000 105,591 105,000 — 75,000
Consultant
72.8 12.0 9.8 3.3 0.5 0.5 0.5 0.5
88,299 92,182 103,944 99,667 136,000 98,000 60,000 150,000
Coordinator
70.2 10.7 7.3 5.1 2.2 1.1 1.1 2.2
58,069 56,970 54,308 74,831 52,081 85,000 42,000 69,375
Director
9.3 13.8 18.9 19.7 12.8 12.1 5.0 8.4
105,207 106,052 109,121 113,188 111,297 119,355 114,990 127,682
Educator/instructor
60.0 12.3 6.2 4.6 6.2 3.1 — 7.7
75,731 75,370 105,000 116,333 169,750 74,000 — 90,200
Green Belt
70.6 5.9 14.7 5.9 2.9 — — —
63,358 63,500 75,100 52,500 105,000 — — —
Inspector
67.0 13.2 11.3 2.8 2.8 0.9 0.9 0.9
46,720 46,361 53,376 37,333 48,000 60,642 30,000 32,000
Manager
13.3 19.9 26.5 17.9 9.3 7.8 2.3 2.9
84,888 78,082 84,403 88,933 91,333 95,692 96,991 103,011
Master Black Belt
47.2 14.2 16.5 15.0 2.4 3.1 0.8 0.8
110,539 105,922 107,769 106,437 145,900 115,250 87,500 80,000
Process/manufacturing/
project engineer
63.6 16.4 13.2 3.6 1.8 0.9 0.5 —
81,326 73,331 79,368 75,813 113,000 62,000 70,000 —
Quality engineer
65.5 15.5 11.9 4.4 1.1 0.8 0.4 0.4
75,035 72,301 75,740 67,790 72,493 77,693 61,800 72,600
Reliability/safety
engineer
66.7 11.8 15.1 4.3 1.1 — — 1.1
96,169 95,007 103,824 122,891 105,000 — — 90,000
Software quality
engineer
66.3 10.6 15.4 4.8 1.9 — — 1.0
90,247 88,189 95,775 102,020 101,000 — — 80,000
Specialist
76.6 8.9 8.4 2.4 1.3 1.3 0.3 0.8
69,188 67,544 81,506 75,998 70,850 70,900 68,500 66,167
Supervisor
4.6 18.3 30.4 26.3 9.2 9.2 1.7 0.4
67,572 61,641 67,932 73,459 72,909 70,322 74,750 95,000
Supplier quality
engineer/professional
73.5 8.4 11.5 2.2 1.8 1.3 0.4 0.9
80,519 72,973 77,393 67,552 74,250 85,833 43,000 96,500
Technician
73.1 9.6 8.7 3.2 1.4 0.9 1.8 1.4
45,817 43,848 45,784 48,383 50,333 37,500 44,500 45,667
Vice president/executive
4.9 6.6 15.0 16.4 12.4 17.7 7.5 19.5
131,560 118,787 140,833 143,581 139,679 149,628 156,941 161,738
Table 3 includes results for: x Full-time employees,  Part-time employees,  U.S. employees, x Canadian employees,
 International employees
Note: Percentages may not equal 100% due to rounding. Canadian salaries are noted in Canadian dollars.
Salary by number of employees overseen and job title for
Canadian respondents / TABLE 3
Here’s an example of how to read this table: Of the analysts who work in Canada, 71.4% don’t oversee other employees and earn an
average salary of $59,255, and 21.4% oversee 1 to 2 employees and earn an average salary of $53,446.
Don’t
oversee
other
employees
Oversee
1 to 2
employees
Oversee
3 to 5
employees
Oversee
6 to 10
employees
Oversee
11 to 15
employees
Oversee
16 to 30
employees
Oversee
31 to 50
employees
Oversee
more
than 50
employees
Analyst
71.4% 21.4% — — — — 7.1% —
$59,255 $53,446 — — — — $59,000 —
Associate
75.0 — 12.5% 12.5% — — — —
52,167 — $46,500 $87,400 — — — —
Auditor
72.2 — 22.2 — — 5.6% — —
71,154 — 56,000 — — $43,200 — —
Black Belt
71.4 — 14.3 — — — 14.3 —
75,580 — 100,500 — — — 76,500 —
Calibration technician
100.0 — — — — — — —
70,000 — — — — — — —
Champion
100.0 — — — — — — —
30,000 — — — — — — —
Consultant
63.6 27.3 9.1 — — — — —
79,842 79,167 120,000 — — — — —
Coordinator
45.5 21.2 18.2 3.0 3.0% 6.1 3.0%
55,104 50,714 55,750 65,000 $44,597 48,000 — $40,000
Director
11.8 11.8 11.8 11.8 11.8 26.5 2.9 11.8
114,750 93,804 105,000 102,095 89,750 110,667 96,000 115,750
Educator/instructor
66.7 — — — — 33.3 — —
127,000 — — — — 82,000 — —
Green Belt
— 50.0 — — 50.0 — — —
— 85,000 — — 81,000 — — —
Inspector
60.0 10.0 10.0 — 10.0 — — 10.0
40,267 33,000 30,000 — 45,000 — — 62,000
Manager
10.2 22.8 23.6 22.0 11.0 3.9 2.4 3.9
76,308 76,954 79,310 86,077 85,906 100,500 55,727 75,920
Master Black Belt
66.7 — — — — — — 33.3
112,500 — — — — — — 150,000
Process/manufacturing/
project engineer
60.0 30.0 — — — 10.0 — —
60,600 97,667 — — — 30,000 — —
Quality engineer
61.9 16.7 7.1 9.5 2.4 2.4
72,590 57,736 71,000 57,500 — 70,000 — 90,000
Reliability/safety
engineer
50.0 — — — 50.0 — — —
200,000 — — — 75,000 — — —
Software quality
engineer
80.0 — 20.0 — — — — —
75,000 — 72,000 — — — — —
Specialist
65.5 6.9 13.8 13.8 — — — —
74,342 54,500 70,000 64,162 — — — —
Supervisor
— 7.7 23.1 38.5 15.4 7.7 7.7
— 79,000 52,000 64,173 — 67,000 74,000 79,000
Supplier quality
engineer/professional
62.5 — 25 — — — 12.5 —
81,200 — 57,048 — — — 50,000 —
Technician
76.2 9.5 9.5 — — — — 4.8
50,101 29,000 57,500 — — — — 43,000
Vice president/executive
— 25.0 — — 25.0 — 25.0 25.0
— 38,790 — — 120,000 — 130,000 185,000
Table 4 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included.
Salary by number of employees overseen and nonexempt vs.
exempt status for U.S. respondents / TABLE 4
Minimum Maximum
Standard
deviation
Count Mean Median
Analyst
Nonexempt
Don’t oversee other employees $23,000 $105,000 $21,698 31 $51,732 $45,000
Oversee 1 to 2 employees 43,000 52,000 4,822 3 48,500 50,500
Oversee 11 to 15 employees 75,000 75,000 — 1 75,000 75,000
Oversee more than 50 employees 65,000 65,000 — 1 65,000 65,000
Analyst
Exempt
Don’t oversee other employees $35,000 $125,000 $20,210 119 $65,478 $60,000
Oversee 1 to 2 employees 50,000 100,000 13,875 14 72,821 71,750
Oversee 3 to 5 employees 36,000 130,000 25,002 14 75,036 73,000
Oversee 6 to 10 employees 60,000 60,000 — 1 60,000 60,000
Oversee 11 to 15 employees 44,100 58,000 9,829 2 51,050 51,050
Oversee 16 to 30 employees 68,000 68,000 — 1 68,000 68,000
Oversee 31 to 50 employees 76,000 76,000 — 1 76,000 76,000
Associate
Nonexempt
Don’t oversee other employees $21,000 $70,000 $13,604 13 $44,128 $42,000
Oversee 1 to 2 employees 21,000 34,000 9,192 2 27,500 27,500
Oversee 6 to 10 employees 33,500 33,500 — 1 33,500 33,500
Associate
Exempt
Don’t oversee other employees $27,000 $90,000 $15,936 40 $58,360 $55,581
Oversee 1 to 2 employees 49,000 100,000 26,538 5 78,500 95,000
Oversee 3 to 5 employees 35,000 115,400 36,522 4 74,313 73,425
Oversee 6 to 10 employees 40,000 97,000 40,305 2 68,500 68,500
Auditor
Nonexempt
Don’t oversee other employees $22,000 $105,000 $21,320 51 $54,785 $49,000
Oversee 1 to 2 employees 29,000 85,000 18,609 7 59,166 56,160
Oversee 3 to 5 employees 38,064 95,000 19,660 6 60,511 56,000
Oversee 6 to 10 employees 97,000 97,000 0 2 97,000 97,000
Oversee 11 to 15 employees 90,000 95,000 3,536 2 92,500 92,500
Oversee 16 to 30 employees 50,000 50,000 — 1 50,000 50,000
Auditor
Exempt
Don’t oversee other employees $15,940 $160,000 $23,300 205 $72,651 $70,000
Oversee 1 to 2 employees 40,000 129,000 26,275 19 72,913 69,000
Oversee 3 to 5 employees 48,000 121,000 21,556 13 80,881 82,000
Oversee 6 to 10 employees 40,000 129,000 30,185 8 72,625 60,000
Oversee 11 to 15 employees 66,230 79,000 9,030 2 72,615 72,615
Oversee 16 to 30 employees 39,820 75,000 24,876 2 57,410 57,410
Oversee 31 to 50 employees 77,000 77,000 — 1 77,000 77,000
Black Belt
Nonexempt
Don’t oversee other employees $70,000 $110,000 $13,728 6 $92,667 $94,650
Oversee 1 to 2 employees 81,000 81,000 — 1 81,000 81,000
Oversee 3 to 5 employees 83,000 83,000 — 1 83,000 83,000
Oversee 6 to 10 employees 65,000 65,000 — 1 65,000 65,000
Black Belt
Exempt
Don’t oversee other employees $42,000 $140,000 $21,093 151 $86,703 $87,322
Oversee 1 to 2 employees 44,000 118,000 26,013 12 82,646 92,250
Oversee 3 to 5 employees 60,000 150,000 20,242 20 89,717 87,500
Oversee 6 to 10 employees 65,725 135,000 25,188 11 92,479 81,500
Oversee 11 to 15 employees 55,000 120,000 29,553 4 86,695 85,890
Oversee 16 to 30 employees 93,500 120,000 18,738 2 106,750 106,750
Oversee 31 to 50 employees 86,000 110,000 16,971 2 98,000 98,000
Oversee more than 50 employees 78,000 78,000 — 1 78,000 78,000
Calibration
technician
Nonexempt
Don’t oversee other employees $29,500 $70,000 $9,445 24 $50,123 $50,000
Oversee 1 to 2 employees 50,000 75,000 11,902 4 67,500 72,500
Oversee 3 to 5 employees 60,000 67,000 4,950 2 63,500 63,500
Oversee 6 to 10 employees 45,000 75,000 17,321 3 55,000 45,000
Salary by number of employees overseen and nonexempt vs.
exempt status for U.S. respondents / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Calibration
technician
Exempt
Don’t oversee other employees $34,000 $67,000 $23,335 2 $50,500 $50,500
Oversee 3 to 5 employees 65,000 75,228 7,232 2 70,114 70,114
Oversee 6 to 10 employees 70,000 70,000 — 1 70,000 70,000
Champion
Exempt
Don’t oversee other employees $65,000 $132,000 $24,256 8 $90,470 $84,980
Oversee 1 to 2 employees 50,000 105,000 20,157 5 82,600 85,000
Oversee 6 to 10 employees 106,000 106,000 — 1 106,000 106,000
Oversee 11 to 15 employees 101,181 110,000 6,236 2 105,591 105,591
Oversee 16 to 30 employees 105,000 105,000 — 1 105,000 105,000
Oversee more than 50 employees 75,000 75,000 — 1 75,000 75,000
Consultant
Nonexempt
Don’t oversee other employees $35,000 $139,000 $32,490 7 $88,714 $85,000
Oversee 1 to 2 employees 52,000 110,000 26,546 4 91,000 101,000
Oversee 3 to 5 employees 100,000 125,000 17,678 2 112,500 112,500
Oversee 6 to 10 employees 125,000 125,000 — 1 125,000 125,000
Oversee 11 to 15 employees 136,000 136,000 — 1 136,000 136,000
Consultant
Exempt
Don’t oversee other employees $32,000 $163,000 $26,071 126 $88,461 $85,000
Oversee 1 to 2 employees 27,500 165,000 33,958 18 92,444 93,000
Oversee 3 to 5 employees 30,000 180,000 40,887 16 102,875 100,000
Oversee 6 to 10 employees 45,000 120,000 28,806 5 94,600 102,000
Oversee 16 to 30 employees 98,000 98,000 — 1 98,000 98,000
Oversee 31 to 50 employees 60,000 60,000 — 1 60,000 60,000
Oversee more than 50 employees 150,000 150,000 — 1 150,000 150,000
Coordinator
Nonexempt
Don’t oversee other employees $28,800 $140,000 $23,408 41 $51,037 $44,000
Oversee 1 to 2 employees 30,160 52,000 8,080 5 39,032 37,000
Oversee 3 to 5 employees 33,000 75,000 16,701 6 48,401 42,000
Oversee 6 to 10 employees 45,000 76,000 14,408 4 55,250 50,000
Oversee 16 to 30 employees 50,000 120,000 49,497 2 85,000 85,000
Oversee 31 to 50 employees 36,000 36,000 — 1 36,000 36,000
Oversee more than 50 employees 50,000 50,000 — 1 50,000 50,000
Coordinator
Exempt
Don’t oversee other employees $27,000 $147,000 $20,578 84 $61,501 $59,000
Oversee 1 to 2 employees 34,000 118,000 25,488 14 63,377 56,500
Oversee 3 to 5 employees 30,000 97,500 23,722 7 59,371 56,000
Oversee 6 to 10 employees 69,000 150,000 34,158 5 90,496 75,000
Oversee 11 to 15 employees 45,000 62,000 7,151 4 52,081 50,662
Oversee 31 to 50 employees 48,000 48,000 — 1 48,000 48,000
Oversee more than 50 employees 50,000 115,000 34,490 3 75,833 62,500
Director
Nonexempt
Don’t oversee other employees $46,000 $46,000 — 1 $46,000 $46,000
Oversee 1 to 2 employees 66,000 66,000 — 1 66,000 66,000
Oversee 3 to 5 employees 67,900 67,900 — 1 67,900 67,900
Oversee 6 to 10 employees 116,400 116,400 — 1 116,400 116,400
Oversee 11 to 15 employees 70,000 108,000 $26,870 2 89,000 89,000
Director
Exempt
Don’t oversee other employees $40,000 $200,000 $36,435 68 $106,078 $102,000
Oversee 1 to 2 employees 40,000 190,000 31,457 101 106,448 108,000
Oversee 3 to 5 employees 46,500 225,000 29,062 139 109,417 110,000
Oversee 6 to 10 employees 40,500 216,000 29,506 144 113,049 111,500
Oversee 11 to 15 employees 63,750 212,000 29,433 92 112,013 105,999
Oversee 16 to 30 employees 50,000 205,000 32,830 90 119,355 118,000
Oversee 31 to 50 employees 52,000 170,000 30,586 37 114,990 112,000
Oversee more than 50 employees 60,000 190,000 31,960 61 127,316 125,000
Salary by number of employees overseen and nonexempt vs.
exempt status for U.S. respondents / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Educator/
instructor
Nonexempt
Don’t oversee other employees $22,000 $90,000 $48,083 2 $56,000 $56,000
Educator/
instructor
Exempt
Don’t oversee other employees $38,000 $135,000 $25,565 37 $76,798 $71,000
Oversee 1 to 2 employees 48,000 140,000 28,039 8 75,370 70,500
Oversee 3 to 5 employees 50,000 175,000 56,421 4 105,000 97,500
Oversee 6 to 10 employees 87,000 160,000 38,553 3 116,333 102,000
Oversee 11 to 15 employees 133,000 200,000 34,827 4 169,750 173,000
Oversee 16 to 30 employees 40,000 108,000 48,083 2 74,000 74,000
Oversee more than 50 employees 42,000 124,000 34,903 5 90,200 90,000
Green Belt
Nonexempt
Don’t oversee other employees $33,000 $64,000 $11,283 5 $46,600 $47,000
Oversee 3 to 5 employees 55,000 72,000 12,021 2 63,500 63,500
Green Belt
Exempt
Don’t oversee other employees $45,000 $90,000 $14,730 19 $67,768 $70,000
Oversee 1 to 2 employees 52,000 75,000 16,263 2 63,500 63,500
Oversee 3 to 5 employees 55,000 106,000 25,818 3 82,833 87,500
Oversee 6 to 10 employees 52,000 53,000 707 2 52,500 52,500
Oversee 11 to 15 employees 105,000 105,000 — 1 105,000 105,000
Inspector
Nonexempt
Don’t oversee other employees $19,000 $90,000 $13,695 59 $42,808 $42,000
Oversee 1 to 2 employees 35,000 88,000 14,938 12 47,504 41,550
Oversee 3 to 5 employees 27,913 100,000 22,568 11 52,683 45,000
Oversee 6 to 10 employees 33,000 45,000 6,658 3 37,333 34,000
Oversee 11 to 15 employees 29,000 70,000 28,991 2 49,500 49,500
Oversee 16 to 30 employees 60,642 60,642 — 1 60,642 60,642
Oversee 31 to 50 employees 30,000 30,000 — 1 30,000 30,000
Oversee more than 50 employees 32,000 32,000 — 1 32,000 32,000
Inspector
Exempt
Don’t oversee other employees $41,000 $145,000 $30,594 12 $65,950 $58,000
Oversee 1 to 2 employees 38,000 41,000 2,121 2 39,500 39,500
Oversee 3 to 5 employees 61,000 61,000 — 1 61,000 61,000
Oversee 11 to 15 employees 45,000 45,000 — 1 45,000 45,000
Manager
Nonexempt
Don’t oversee other employees $32,000 $120,640 $29,341 7 $69,332 $67,200
Oversee 1 to 2 employees 30,000 123,269 25,838 27 61,380 55,000
Oversee 3 to 5 employees 27,500 135,000 32,140 22 77,956 77,500
Oversee 6 to 10 employees 22,568 135,000 39,345 13 79,299 75,000
Oversee 11 to 15 employees 67,000 135,000 23,232 8 101,500 97,500
Oversee 16 to 30 employees 52,000 65,500 6,797 5 59,300 62,000
Oversee 31 to 50 employees 60,000 85,000 12,767 3 71,000 68,000
Oversee more than 50 employees 95,000 115,000 14,142 2 105,000 105,000
Manager
Exempt
Don’t oversee other employees $30,000 $180,000 $25,155 273 $85,287 $83,000
Oversee 1 to 2 employees 30,000 156,000 24,464 391 79,144 76,000
Oversee 3 to 5 employees 35,000 182,000 23,309 535 84,702 82,000
Oversee 6 to 10 employees 39,000 165,000 22,734 365 89,276 88,000
Oversee 11 to 15 employees 43,500 165,000 23,246 186 91,031 86,350
Oversee 16 to 30 employees 40,000 158,400 23,842 159 96,967 95,000
Oversee 31 to 50 employees 54,000 148,000 23,351 44 97,876 95,500
Oversee more than 50 employees 45,000 165,000 32,144 60 102,944 100,500
Master Black
Belt
Nonexempt
Don’t oversee other employees $33,000 $33,000 — 1 $33,000 $33,000
Oversee 3 to 5 employees 89,500 89,500 — 1 89,500 89,500
Oversee 11 to 15 employees 190,000 190,000 — 1 190,000 190,000
Salary by number of employees overseen and nonexempt vs.
exempt status for U.S. respondents / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Master Black
Belt
Exempt
Don’t oversee other employees $65,000 $201,000 $24,748 59 $111,853 $110,000
Oversee 1 to 2 employees 60,590 145,000 22,741 18 105,922 107,000
Oversee 3 to 5 employees 85,000 142,000 17,012 20 108,682 103,000
Oversee 6 to 10 employees 66,000 150,000 23,868 19 106,437 105,000
Oversee 11 to 15 employees 89,000 158,700 49,285 2 123,850 123,850
Oversee 16 to 30 employees 84,000 142,000 30,082 4 115,250 117,500
Oversee 31 to 50 employees 87,500 87,500 — 1 87,500 87,500
Oversee more than 50 employees 80,000 80,000 — 1 80,000 80,000
Process/
manufacturing/
project
engineer
Nonexempt
Don’t oversee other employees $35,000 $112,000 $21,435 14 $71,049 $68,213
Oversee 1 to 2 employees 39,000 96,000 28,646 3 65,833 62,500
Oversee 6 to 10 employees 35,000 35,000 — 1 35,000 35,000
Oversee 16 to 30 employees 60,000 60,000 — 1 60,000 60,000
Process/
manufacturing/
project
engineer
Exempt
Don’t oversee other employees $30,000 $140,000 $20,663 124 $82,435 $82,000
Oversee 1 to 2 employees 44,000 120,800 17,768 33 74,013 75,000
Oversee 3 to 5 employees 45,000 110,000 15,503 28 79,524 80,250
Oversee 6 to 10 employees 50,000 150,000 34,325 7 81,643 74,000
Oversee 11 to 15 employees 72,000 150,000 37,895 4 113,000 115,000
Oversee 16 to 30 employees 64,000 64,000 — 1 64,000 64,000
Oversee 31 to 50 employees 70,000 70,000 — 1 70,000 70,000
Quality
engineer
Nonexempt
Don’t oversee other employees $31,000 $150,000 $24,664 75 $75,315 $70,000
Oversee 1 to 2 employees 36,000 140,000 31,942 12 75,015 79,500
Oversee 3 to 5 employees 36,000 120,000 23,322 15 72,980 75,800
Oversee 6 to 10 employees 32,000 123,000 24,892 12 57,167 49,000
Oversee 11 to 15 employees 40,000 40,000 — 1 40,000 40,000
Oversee 16 to 30 employees 60,000 91,300 17,198 3 79,767 88,000
Oversee more than 50 employees 83,000 83,000 — 1 83,000 83,000
Quality
engineer
Exempt
Don’t oversee other employees $24,000 $186,000 $18,251 731 $74,982 $73,000
Oversee 1 to 2 employees 38,760 130,000 16,542 180 72,120 70,000
Oversee 3 to 5 employees 25,000 153,000 20,453 132 76,054 74,250
Oversee 6 to 10 employees 42,000 119,000 16,185 42 70,825 67,610
Oversee 11 to 15 employees 24,000 136,000 24,398 13 74,992 73,000
Oversee 16 to 30 employees 45,000 130,000 31,970 7 76,804 65,000
Oversee 31 to 50 employees 40,000 72,000 12,518 5 61,800 65,000
Oversee more than 50 employees 40,000 95,000 26,771 4 70,000 72,500
Reliability/
safety engineer
Nonexempt
Don’t oversee other employees $72,000 $123,000 $22,162 4 $104,060 $110,620
Oversee 1 to 2 employees 110,000 110,000 — 1 110,000 110,000
Oversee 3 to 5 employees 63,000 110,000 24,759 3 91,000 100,000
Oversee 6 to 10 employees 130,562 145,000 10,209 2 137,781 137,781
Reliability/
safety
engineer
Exempt
Don’t oversee other employees $47,097 $207,000 $25,393 58 $95,625 $92,094
Oversee 1 to 2 employees 75,000 135,000 19,685 10 93,508 87,500
Oversee 3 to 5 employees 63,000 192,000 37,397 11 107,322 103,440
Oversee 6 to 10 employees 91,000 125,000 24,042 2 108,000 108,000
Oversee 11 to 15 employees 105,000 105,000 — 1 105,000 105,000
Oversee more than 50 employees 90,000 90,000 — 1 90,000 90,000
Salary by number of employees overseen and nonexempt vs.
exempt status for U.S. respondents / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Software
quality
engineer
Nonexempt
Don’t oversee other employees $74,000 $122,000 $17,532 12 $100,125 $104,000
Oversee 3 to 5 employees 86,000 120,000 24,042 2 103,000 103,000
Oversee more than 50 employees 80,000 80,000 — 1 80,000 80,000
Software
quality
engineer
Exempt
Don’t oversee other employees $42,640 $137,000 $22,414 57 $88,167 $90,000
Oversee 1 to 2 employees 71,000 108,000 11,727 10 87,808 83,800
Oversee 3 to 5 employees 66,000 132,000 21,718 14 94,743 89,500
Oversee 6 to 10 employees 78,100 135,000 25,265 5 102,020 88,000
Oversee 11 to 15 employees 79,500 122,500 30,406 2 101,000 101,000
Specialist
Nonexempt
Don’t oversee other employees $30,700 $131,450 $21,134 72 $58,607 $50,500
Oversee 1 to 2 employees 38,000 110,000 25,619 6 66,217 65,000
Oversee 3 to 5 employees 39,000 90,000 17,639 7 68,143 65,000
Oversee 6 to 10 employees 37,980 95,000 32,630 3 57,327 39,000
Oversee 11 to 15 employees 75,000 75,000 — 1 75,000 75,000
Oversee 16 to 30 employees 102,000 102,000 — 1 102,000 102,000
Oversee more than 50 employees 85,000 85,000 — 1 85,000 85,000
Specialist
Exempt
Don’t oversee other employees $32,000 $200,000 $24,138 220 $72,650 $68,592
Oversee 1 to 2 employees 42,000 115,000 21,513 28 67,828 58,994
Oversee 3 to 5 employees 40,000 160,000 31,391 25 85,247 80,000
Oversee 6 to 10 employees 64,000 103,000 13,967 6 85,333 83,500
Oversee 11 to 15 employees 51,250 86,000 14,276 4 69,813 71,000
Oversee 16 to 30 employees 42,500 84,000 18,808 4 63,125 63,000
Oversee 31 to 50 employees 68,500 68,500 — 1 68,500 68,500
Oversee more than 50 employees 45,000 68,500 16,617 2 56,750 56,750
Supervisor
Nonexempt
Oversee 1 to 2 employees $32,000 $100,000 $19,977 9 $52,881 $50,000
Oversee 3 to 5 employees 38,000 120,000 24,897 11 62,216 53,378
Oversee 6 to 10 employees 27,000 110,000 26,447 14 59,821 52,000
Oversee 11 to 15 employees 52,000 52,000 — 1 52,000 52,000
Oversee 16 to 30 employees 20,000 100,000 43,589 3 70,000 90,000
Oversee 31 to 50 employees 65,000 65,000 — 1 65,000 65,000
Supervisor
Exempt
Don’t oversee other employees $33,600 $130,000 $27,228 11 $67,572 $70,000
Oversee 1 to 2 employees 37,890 100,210 16,105 35 63,893 63,000
Oversee 3 to 5 employees 35,866 171,000 22,305 62 68,947 68,000
Oversee 6 to 10 employees 40,000 203,000 30,228 48 76,780 69,000
Oversee 11 to 15 employees 42,000 104,400 16,363 20 70,850 71,500
Oversee 16 to 30 employees 48,000 115,000 16,552 19 70,372 69,000
Oversee 31 to 50 employees 70,000 82,000 6,928 3 78,000 82,000
Oversee more than 50 employees 95,000 95,000 — 1 95,000 95,000
Supplier
quality
engineer/
professional
Nonexempt
Don’t oversee other employees $22,000 $146,000 $36,502 13 $71,193 $60,200
Oversee 1 to 2 employees 35,000 35,000 — 1 35,000 35,000
Oversee 3 to 5 employees 142,000 142,000 — 1 142,000 142,000
Oversee 6 to 10 employees 78,000 78,000 — 1 78,000 78,000
Oversee 31 to 50 employees 43,000 43,000 — 1 43,000 43,000

QP
SALARY
SURVEY
2
0
0
9
Salary by number of employees overseen and nonexempt vs.
exempt status for U.S. respondents / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Supplier
quality
engineer/
professional
Exempt
Don’t oversee other employees $46,000 $134,000 $15,605 152 $81,438 $79,543
Oversee 1 to 2 employees 47,000 110,000 16,897 18 75,083 74,000
Oversee 3 to 5 employees 40,000 107,000 17,087 25 74,808 77,600
Oversee 6 to 10 employees 50,000 89,000 17,189 4 64,940 60,380
Oversee 11 to 15 employees 53,000 96,000 17,858 4 74,250 74,000
Oversee 16 to 30 employees 69,000 97,500 14,936 3 85,833 91,000
Oversee more than 50 employees 83,000 110,000 19,092 2 96,500 96,500
Technician
Nonexempt
Don’t oversee other employees $19,728 $107,000 $12,513 133 $44,871 $45,000
Oversee 1 to 2 employees 35,000 70,000 9,252 17 45,907 43,000
Oversee 3 to 5 employees 31,000 60,700 8,064 18 44,717 43,850
Oversee 6 to 10 employees 32,000 66,000 12,293 7 48,383 44,000
Oversee 11 to 15 employees 30,000 75,000 22,811 3 50,333 46,000
Oversee 16 to 30 employees 27,000 48,000 14,849 2 37,500 37,500
Oversee 31 to 50 employees 34,000 50,000 8,083 3 42,667 44,000
Oversee more than 50 employees 35,000 50,000 10,607 2 42,500 42,500
Technician
Exempt
Don’t oversee other employees $32,500 $100,000 $17,266 27 $50,474 $43,000
Oversee 1 to 2 employees 38,000 40,000 1,041 3 39,167 39,500
Oversee 3 to 5 employees 65,000 65,000 — 1 65,000 65,000
Oversee 31 to 50 employees 50,000 50,000 — 1 50,000 50,000
Oversee more than 50 employees 52,000 52,000 — 1 52,000 52,000
Vice
president/
executive
Exempt
Don’t oversee other employees $83,000 $180,000 $30,645 11 $131,560 $145,000
Oversee 1 to 2 employees 67,000 185,000 41,041 15 118,787 104,000
Oversee 3 to 5 employees 67,000 500,000 80,835 34 140,833 120,000
Oversee 6 to 10 employees 60,000 518,781 75,098 37 143,581 130,000
Oversee 11 to 15 employees 75,000 250,000 42,482 28 139,679 133,000
Oversee 16 to 30 employees 73,000 284,000 51,695 40 149,628 147,500
Oversee 31 to 50 employees 70,000 290,000 62,197 17 156,941 150,000
Oversee more than 50 employees 68,000 350,000 60,833 44 161,738 162,500
In the United States, if respondents are
responsible for overseeing other
employees, they most often oversee
three to five employees and bring home a
paycheck that’s an average of $11,137
higher than that of the respondents who
don’t oversee any employees.
Table 5 includes results for: x Full-time employees,  Part-time employees,  U.S. employees, x Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. Canadian salaries are noted in Canadian dollars.
Salary by number of employees overseen and nonexempt vs.
exempt status for Canadian respondents / TABLE 5
Minimum Maximum
Standard
deviation
Count Mean Median
Analyst
Nonexempt
Don’t oversee other employees $28,800 $67,000 $21,635 3 $53,767 $65,500
Oversee 1 to 2 employees 40,800 55,000 10,041 2 47,900 47,900
Analyst
Exempt
Don’t oversee other employees $43,250 $80,000 $12,251 7 $61,607 $62,000
Oversee 1 to 2 employees 64,539 64,539 — 1 64,539 64,539
Oversee 31 to 50 employees 59,000 59,000 — 1 59,000 59,000
Associate
Nonexempt
Don’t oversee other employees $66,000 $66,000 — 1 $66,000 $66,000
Oversee 3 to 5 employees 46,500 46,500 — 1 46,500 46,500
Associate
Exempt
Don’t oversee other employees $40,000 $65,000 $12,116 5 $49,400 $42,000
Oversee 6 to 10 employees 87,400 87,400 — 1 87,400 87,400
Auditor
Nonexempt
Don’t oversee other employees $35,000 $70,000 $16,520 4 $53,750 $55,000
Oversee 3 to 5 employees 47,000 55,000 5,657 2 51,000 51,000
Auditor
Exempt
Don’t oversee other employees $40,000 $120,000 $23,470 9 $78,889 $79,000
Oversee 3 to 5 employees 60,000 62,000 1,414 2 61,000 61,000
Oversee 16 to 30 employees 43,200 43,200 — 1 43,200 43,200
Black Belt
Exempt
Don’t oversee other employees $65,000 $82,000 $6,460 5 $75,580 $76,900
Oversee 3 to 5 employees 100,500 100,500 — 1 100,500 100,500
Oversee 31 to 50 employees 76,500 76,500 — 1 76,500 76,500
Calibration
technician
Nonexempt
Don’t oversee other employees $70,000 $70,000 — 1 $70,000 $70,000
Champion
Nonexempt
Don’t oversee other employees $30,000 $30,000 — 1 $30,000 $30,000
Consultant
Nonexempt
Oversee 1 to 2 employees $52,000 $52,000 — 1 $52,000 $52,000
Consultant
Exempt
Don’t oversee other employees $59,000 $106,000 $16,754 7 $79,842 $81,644
Oversee 1 to 2 employees 91,000 94,500 2,475 2 92,750 92,750
Oversee 3 to 5 employees 120,000 120,000 — 1 120,000 120,000
Coordinator
Nonexempt
Don’t oversee other employees $41,200 $80,000 $16,741 4 $64,050 $67,500
Oversee 1 to 2 employees 64,000 72,000 5,657 2 68,000 68,000
Oversee 3 to 5 employees 38,000 68,500 15,365 3 52,167 50,000
Oversee 6 to 10 employees 65,000 65,000 — 1 65,000 65,000
Oversee more than 50 employees 40,000 40,000 — 1 40,000 40,000
Oversee 11 to 15 employees 44,597 44,597 — 1 44,597 44,597
Coordinator
Exempt
Don’t oversee other employees $31,500 $77,000 $12,483 11 $51,851 $50,000
Oversee 1 to 2 employees 37,000 61,000 10,134 5 43,800 38,000
Oversee 3 to 5 employees 57,000 61,000 2,082 3 59,333 60,000
Oversee 16 to 30 employees 36,000 60,000 16,971 2 48,000 48,000
Director
Exempt
Don’t oversee other employees $104,000 $126,000 $12,420 4 $114,750 $114,500
Oversee 1 to 2 employees 85,000 97,600 5,928 4 93,804 96,307
Oversee 3 to 5 employees 90,000 120,000 12,910 4 105,000 105,000
Oversee 6 to 10 employees 96,677 109,701 5,526 4 102,095 101,000
Oversee 11 to 15 employees 59,000 120,000 32,201 4 89,750 90,000
Oversee 16 to 30 employees 95,000 142,000 16,332 9 110,667 104,000
Oversee 31 to 50 employees 96,000 96,000 — 1 96,000 96,000
Oversee more than 50 employees 83,000 150,000 29,982 4 115,750 115,000
Educator/
instructor
Exempt
Don’t oversee other employees $120,000 $134,000 $9,899 2 $127,000 $127,000
Oversee 16 to 30 employees 82,000 82,000 — 1 82,000 82,000
Green Belt
Exempt
Oversee 1 to 2 employees $85,000 $85,000 — 1 $85,000 $85,000
Oversee 11 to 15 employees 81,000 81,000 — 1 81,000 81,000
Salary by number of employees overseen and nonexempt vs.
exempt status for Canadian respondents / TABLE 5 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Inspector
Nonexempt
Don’t oversee other employees $27,000 $63,000 $13,620 5 $41,872 $38,000
Oversee 3 to 5 employees 30,000 30,000 — 1 30,000 30,000
Oversee 11 to 15 employees 45,000 45,000 — 1 45,000 45,000
Oversee more than 50 employees 62,000 62,000 — 1 62,000 62,000
Inspector
Exempt
Don’t oversee other employees $32,240 $32,240 — 1 $32,240 $32,240
Oversee 1 to 2 employees 33,000 33,000 — 1 33,000 33,000
Manager
Nonexempt
Oversee 1 to 2 employees $45,000 $110,000 $45,962 2 $77,500 $77,500
Oversee 3 to 5 employees 64,000 82,659 10,773 3 70,220 64,000
Oversee 6 to 10 employees 93,000 93,000 — 1 93,000 93,000
Oversee 31 to 50 employees 46,111 46,111 — 1 46,111 46,111
Oversee more than 50 employees 69,599 107,000 26,447 2 88,300 88,300
Manager
Exempt
Don’t oversee other employees $38,000 $117,000 $21,465 13 $76,308 $78,000
Oversee 1 to 2 employees 44,742 120,000 16,005 27 76,914 76,000
Oversee 3 to 5 employees 34,500 120,000 20,457 27 80,320 78,333
Oversee 6 to 10 employees 48,000 110,000 14,927 27 85,820 90,000
Oversee 11 to 15 employees 60,000 125,000 16,482 14 85,906 85,000
Oversee 16 to 30 employees 85,000 135,000 20,187 5 100,500 95,000
Oversee 31 to 50 employees 50,000 71,069 14,898 2 60,535 60,535
Oversee more than 50 employees 60,000 78,000 9,292 3 67,667 65,000
Master Black
Belt
Exempt
Don’t oversee other employees $105,000 $120,000 $10,607 2 $112,500 $112,500
Oversee more than 50 employees 150,000 150,000 — 1 150,000 150,000
Process/
manufacturing/
project
engineer
Nonexempt
Don’t oversee other employees $39,600 $92,000 $22,573 4 $59,650 $53,500
Oversee 1 to 2 employees 160,000 160,000 — 1 160,000 160,000
Oversee 16 to 30 employees 30,000 30,000 — 1 30,000 30,000
Process/
manufacturing/
project
engineer
Exempt
Don’t oversee other employees $60,000 $65,000 $3,536 2 $62,500 $62,500
Oversee 1 to 2 employees 53,000 80,000 19,092 2 66,500 66,500
Quality
engineer
Nonexempt
Don’t oversee other employees $51,000 $90,000 $13,920 9 $67,183 $60,000
Oversee 1 to 2 employees 62,000 62,000 — 1 62,000 62,000
Oversee 6 to 10 employees 38,000 70,000 16,042 3 53,333 52,000
Oversee 16 to 30 employees 70,000 70,000 — 1 70,000 70,000
Quality
engineer
Exempt
Don’t oversee other employees $42,000 $139,000 $25,440 17 $75,453 $65,000
Oversee 1 to 2 employees 43,452 72,000 11,681 6 57,025 57,000
Oversee 3 to 5 employees 65,000 80,000 7,937 3 71,000 68,000
Oversee 6 to 10 employees 70,000 70,000 — 1 70,000 70,000
Oversee more than 50 employees 90,000 90,000 — 1 90,000 90,000
Reliability/
safety
engineer
Exempt
Don’t oversee other employees $200,000 $200,000 — 1 $200,000 $200,000
Oversee 11 to 15 employees 75,000 75,000 — 1 75,000 75,000
Software
quality
engineer
Nonexempt
Don’t oversee other employees $81,000 $81,000 — 1 $81,000 $81,000
Software
quality
engineer
Exempt
Don’t oversee other employees $55,000 $86,000 $16,093 3 $73,000 $78,000
Oversee 3 to 5 employees 72,000 72,000 — 1 72,000 72,000
Specialist
Nonexempt
Don’t oversee other employees $50,000 $155,000 $40,143 6 $79,500 $65,000
Oversee 3 to 5 employees 50,000 81,000 21,920 2 65,500 65,500
Oversee 6 to 10 employees 42,000 73,000 21,920 2 57,500 57,500
Salary by number of employees overseen and nonexempt vs.
exempt status for Canadian respondents / TABLE 5 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Specialist
Exempt
Don’t oversee other employees $53,000 $100,000 $16,706 13 $71,962 $70,000
Oversee 1 to 2 employees 44,000 65,000 14,849 2 54,500 54,500
Oversee 3 to 5 employees 70,000 79,000 6,364 2 74,500 74,500
Oversee 6 to 10 employees 60,000 81,646 15,306 2 70,823 70,823
Supervisor
Nonexempt
Oversee 3 to 5 employees $35,000 $35,000 — 1 $35,000 $35,000
Oversee 6 to 10 employees 42,000 60,000 12,728 2 51,000 51,000
Oversee 16 to 30 employees 50,000 50,000 — 1 50,000 50,000
Supervisor
Exempt
Oversee 1 to 2 employees $79,000 $79,000 — 1 $79,000 $79,000
Oversee 3 to 5 employees 56,000 65,000 6,364 2 60,500 60,500
Oversee 6 to 10 employees 68,865 80,000 6,127 3 72,955 70,000
Oversee 16 to 30 employees 84,000 84,000 — 1 84,000 84,000
Oversee 31 to 50 employees 74,000 74,000 — 1 74,000 74,000
Oversee more than 50 employees 79,000 79,000 — 1 79,000 79,000
Supplier quality
engineer/
professional
Nonexempt
Don’t oversee other employees $45,000 $100,000 $27,502 3 $72,333 $72,000
Oversee 3 to 5 employees 59,000 59,000 — 1 59,000 59,000
Supplier quality
engineer/
professional
Exempt
Don’t oversee other employees $84,000 $105,000 $14,849 2 $94,500 $94,500
Oversee 3 to 5 employees 55,096 55,096 — 1 55,096 55,096
Oversee 31 to 50 employees 50,000 50,000 — 1 50,000 50,000
Technician
Nonexempt
Don’t oversee other employees $32,242 $60,116 $9,008 10 $49,336 $50,500
Oversee 1 to 2 employees 23,000 23,000 — 1 23,000 23,000
Oversee 3 to 5 employees 50,000 65,000 10,607 2 57,500 57,500
Technician
Exempt
Don’t oversee other employees $34,753 $80,500 $15,507 6 $51,376 $49,500
Oversee 1 to 2 employees 35,000 35,000 — 1 35,000 35,000
Oversee more than 50 employees 43,000 43,000 — 1 43,000 43,000
Vice president/
executive
Nonexempt
Oversee 11 to 15 employees $120,000 $120,000 — 1 $120,000 $120,000
Vice president/
executive
Exempt
Oversee 1 to 2 employees $38,790 $38,790 — 1 $38,790 $38,790
Oversee 31 to 50 employees 130,000 130,000 — 1 130,000 130,000
Oversee more than 50 employees 185,000 185,000 — 1 185,000 185,000
Analysts, associates and auditors are the least
likely to oversee other employees in the
United States, with only about 20% of them
having this responsibility.

QP
SALARY
SURVEY
2
0
0
9
Salary by organization size for U.S.
respondents / FIGURE 1
Average salary
N
u
m
b
e
r

o
f

e
m
p
l
o
y
e
e
s

w
o
r
l
d
w
i
d
e
(
p
e
r
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e
n
t
a
g
e

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f

r
e
s
p
o
n
d
e
n
t
s
)
82,131
$0 $20,000 $40,000 $60,000 $80,000 $100,000
More than 50,000 (17.1%)
10,001 to 50,000 (20.6%)
5,001 to 10,000 (11.5%)
1,001 to 5,000 (16.5%)
501 to 1,000 (7.8%)
101 to 500 (15.1%)
11 to 100 (10.4%)
10 or fewer (1%)
93,538
89,155
86,802
84,734
78,074
75,466
72,270
Figure 1 includes results for: x Full-time employees,  Part-time employees,
x U.S. employees,  Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding.
QUALITY PROFESSIONALS WHO work in larger or-
ganizations typically take home larger paychecks. As
Figures 1 (United States) and 2 (Canada) show, re-
spondents who work in organizations with more than
1,000 employees earn higher average salaries than
those respondents who work in smaller ones.
“Bigger is better” basically holds true for division
size as well. Respondents who work in larger divi-
sions typically earn higher average salaries than their
counterparts who work in smaller ones, as Figures 3
(United States) and 4 (Canada) show.
When you combine the data on organization and
division sizes, you get the results shown in Tables 1
(United States) and 2 (Canada). By emphasizing the av-
erage salaries that are $90,000 and higher (seen in bold
type), you can see that working for a large division in a
large company is better for your bottom line.
No matter the size of the respondents’ organiza-
tions, there’s a good chance their headquarters are in
North America. As Table 3 shows, organizations usu-
ally locate their headquarters in the United States, Can-
ada or Mexico, even when you include international
respondents in the tally.
Tables 4 and Table 5 take a detailed look at salaries
by organization and division size. Table 4 breaks down
respondents’ salaries by organization size and job title,
and Table 5 breaks down respondents’ salaries by divi-
sion size and job title.
Part 1. Regular Employee Results
Section 11. Salary by Division Size, Organization Size and
Location of Headquarters
Organization and
Division Size Matters
Salary by division size for Canadian respondents / FIGURE 4
N
u
m
b
e
r

o
f

e
m
p
l
o
y
e
e
s
i
n

r
e
s
p
o
n
d
e
n
t
'
s

d
i
v
i
s
i
o
n
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
63,435
Average salary
$0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000
No divisions (5.5%)
More than 10,000 (1%)
5,001 to 10,000 (1.3%)
1,001 to 5,000 (10.5%)
501 to 1,000 (8.3%)
101 to 500 (31%)
11 to 100 (31.3%)
10 or fewer (11.3%)
74,291
108,000
106,800
79,874
77,156
78,543
68,038
Figure 4 includes results for: x Full-time employees,  Part-time employees,  U.S. employees,
x Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding. Canadian salaries are noted in Canadian
dollars.
Salary by organization size for Canadian
respondents / FIGURE 2
Salary by division size for U.S. respondents / FIGURE 3
Average salary
N
u
m
b
e
r

o
f

e
m
p
l
o
y
e
e
s

w
o
r
l
d
w
i
d
e
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
63,857
$0 $20,000 $40,000 $60,000 $80,000 $100,000
More than 50,000 (10.2%)
10,001 to 50,000 (17.3%)
5,001 to 10,000 (11.2%)
1,001 to 5,000 (20.4%)
501 to 1,000 (8.7%)
101 to 500 (18.1%)
11 to 100 (12.5%)
10 or fewer (1.8%)
80,034
78,288
81,011
79,888
73,216
70,008
63,562
Average salary
N
u
m
b
e
r

o
f

e
m
p
l
o
y
e
e
s
i
n

r
e
s
p
o
n
d
e
n
t
'
s

d
i
v
i
s
i
o
n
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
73,218
$0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000
No divisions (6.2%)
More than 10,000 (4.5%)
5,001 to 10,000 (5%)
1,001 to 5,000 (14.9%)
501 to 1,000 (10.8%)
101 to 500 (27.9%)
11 to 100 (22.7%)
10 or fewer (8%)
81,311
99,992
98,125
92,383
85,756
80,579
79,215
Figure 2 includes results for: x Full-time employees,  Part-time employees,  U.S. employees,
x Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding. Canadian salaries are noted in Canadian
dollars.
Figure 3 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,
 Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding.

QP
SALARY
SURVEY
2
0
0
9
Table 1 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Small numerals indicate the number of responses. Includes only those organizations that have divisions.
Table 2 includes results for: x Full-time employees,  Part-time employees,  U.S. employees, x Canadian employees,
 International employees
Note: Small numerals indicate the number of responses. Includes only those organizations that have divisions. Canadian salaries are
noted in Canadian dollars.
Table 3 includes results for: x Full-time employees, x Part-time employees, x U.S. employees, x Canadian employees,
x International employees
Note: Percentages may not equal 100% due to rounding. See Section 13 for information about who is included in the “international
respondents” category.
Salary by organization size and division size for U.S.
respondents / TABLE 1
Salary by organization size and division size for Canadian
respondents / TABLE 2
Location of organization’s headquarters / TABLE 3
Number of employees worldwide
10 or
fewer
11 to 100 101 to 500
501 to
1,000
1,001 to
5,000
5,001 to
10,000
10,001 to
50,000
More than
50,000
N
u
m
b
e
r

o
f

e
m
p
l
o
y
e
e
s

i
n

r
e
s
p
o
n
d
e
n
t

s

d
i
v
i
s
i
o
n
10 or fewer $71,747
45
$66,273
159
$67,528
134
$72,840
50
$85,896
67
$86,396
32
$88,220
44
$77,643
21
11 to 100 74,344
426
75,683
331
79,243
144
80,679
260
86,996
114
89,102
172
84,460
103
101 to 500 78,118
457
75,975
236
81,226
457
81,315
234
85,042
328
90,244
191
501 to 1,000 84,242
74
84,508
182
85,260
161
84,806
189
92,613
132
1,001 to 5,000 101,477
136
91,469
214
90,643
423
93,244
261
5,001 to 10,000 99,304
24
94,247
149
101,427
173
More than 10,000 99,935
65
100,596
253
Number of employees worldwide
10 or
fewer
11 to 100 101 to 500
501 to
1,000
1,001 to
5,000
5,001 to
10,000
10,001 to
50,000
More than
50,000
N
u
m
b
e
r

o
f

e
m
p
l
o
y
e
e
s

i
n

r
e
s
p
o
n
d
e
n
t

s

d
i
v
i
s
i
o
n
10 or fewer $63,857
7
$57,974
17
$67,952
10
$67,500
2
$70,000
1
$100,000
1
$68,000
5
$59,500
1
11 to 100 65,942
25
67,583
30
61,779
11
82,396
22
69,000
14
69,857
7
67,300
9
101 to 500 74,090
22
79,223
17
78,531
34
95,500
16
72,182
23
81,817
9
501 to 1,000 76,333
3
73,403
13
84,633
3
91,625
8
79,667
3
1,001 to 5,000 89,341
9
67,100
6
79,581
16
82,194
9
5,001 to 10,000 104,500
2
— 108,333
3
More than 10,000 119,500
2
96,500
2
U.S. respondents Canadian respondents International respondents
North America (includes the United States,
Canada, and Mexico)
87.8% 88.7% 70.6%
European Union 7.2 7.7 3.9
Europe (not including European Union) 2.9 1.4 2.0
Asia 1.4 1.2 13.7
Pacific (includes Australia, New Zealand and the
Pacific Islands)
0.4 1.0 2.0
Middle East 0.2 — 7.8
Latin America and the Caribbean 0.2 — —
Africa 0.1 — —
Salary by organization size and job title / TABLE 4
10 or fewer 11 to 100 101 to 500
501 to
1,000
1,001 to
5,000
5,001 to
10,000
10,001 to
50,000
More than
50,000
United States
Analyst $72,500
2
$52,738
6
$59,348
16
$57,408
14
$64,740
28
$65,684
27
$65,019
47
$71,407
39
Associate 47,000
2
40,500
6
47,613
12
69,375
2
58,314
7
59,046
10
68,270
16
63,036
7
Auditor — 56,273
17
55,408
40
63,797
21
66,959
38
72,957
48
74,225
66
79,966
67
Black Belt 90,000
1
78,167
3
69,869
13
82,206
8
87,619
41
82,779
25
89,277
63
91,819
64
Calibration technician — 50,000
1
60,000
1
51,970
10
45,500
2
58,205
6
53,750
8
58,000
8
Champion — 50,000
1
120,000
1
106,000
1
91,750
4
75,000
1
86,628
5
97,000
4
Consultant 75,182
11
86,820
27
97,307
18
105,286
7
80,938
33
88,753
22
94,084
38
104,085
29
Coordinator 47,000
2
48,306
17
48,408
43
53,940
12
68,872
32
63,407
14
64,831
26
70,161
20
Director 103,211
9
99,683
108
99,928
158
104,062
75
114,318
124
120,421
76
127,152
118
134,744
66
Educator/instructor 38,000
1
67,629
7
86,979
12
75,400
10
87,885
18
120,250
4
107,933
9
95,000
5
Green Belt — 106,000
1
59,500
8
— 63,500
4
71,300
7
65,750
6
64,800
5
Inspector — 42,812
16
41,755
17
35,188
6
54,637
18
57,745
7
50,289
17
51,145
10
Manager 65,814
27
66,369
324
76,804
341
83,070
143
89,133
334
91,842
236
95,310
374
104,886
293
Master Black Belt — 143,000
3
72,325
4
87,000
4
109,060
15
112,184
18
106,741
49
115,122
38
Process/manufacturing/
project engineer
80,000
1
59,618
17
69,753
17
71,647
17
76,156
34
82,387
25
84,240
52
92,275
48
Quality engineer 59,500
3
62,215
65
64,586
157
67,537
106
74,230
230
78,723
134
77,802
277
82,980
226
Reliability/safety engineer — 93,000
2
89,787
7
81,467
6
97,838
8
89,476
9
98,898
24
105,681
36
Software quality engineer — 76,207
6
77,605
14
89,520
7
92,300
8
87,456
9
91,230
19
100,773
38
Specialist 51,837
1
60,010
25
61,165
63
61,720
23
62,578
53
69,364
49
77,909
85
83,397
72
Supervisor 100,000
1
56,673
16
59,393
35
57,623
16
71,903
36
67,100
30
77,348
42
74,771
40
Supplier quality engineer/
professional
52,500
2
72,563
8
67,038
13
84,725
11
81,000
28
70,718
33
79,394
70
87,382
59
Technician — 42,503
25
40,180
31
42,159
33
44,524
35
53,521
14
52,516
28
51,841
29
Vice president/executive 142,591
11
125,926
36
127,401
54
149,650
20
151,638
41
179,167
18
174,000
29
156,787
16
Canada
Analyst — $56,000
1
$52,670
2
$65,000
1
$48,017
3
$73,500
2
58,875
4
$59,000
1
Associate — — — 46,500
1
53,000
2
60,000
1
42,000
1
87,400
1
Auditor $40,000
1
55,000
2
— 50,067
3
61,333
3
106,000
2
68,000
4
88,500
2
Black Belt — — — — 76,900
1
76,500
1
74,000
3
89,750
2
Calibration technician — — — — 70,000
1
— — —
Champion — — 30,000
1
— — — 66,000
1

Consultant 78,000
3
— 89,250
2
— 106,000
1
59,000
1
91,000
1
87,447
2
Coordinator — 52,367
6
41,409
7
62,199
3
50,000
2
64,000
4
62,214
7
55,000
2
Director — 97,250
4
98,598
10
132,500
2
109,290
9
113,333
3
103,500
4
99,500
2
Educator/instructor — — — — 112,000
3
— — —
Green Belt — — — — 83,000
2
— — —
Inspector 30,000
1
33,900
4
62,000
1
50,500
2
46,000
1
27,000
1
45,000
1

Manager 71,500
2
69,397
21
76,989
26
75,136
11
84,674
25
87,000
10
91,509
19
91,889
9
Master Black Belt — — — — — — 120,000
1
127,500
2
Process/manufacturing/
project engineer
— 39,600
1
68,400
5
— 57,500
2
— 124,000
2

Quality engineer — 50,000
1
59,207
7
66,939
5
68,556
9
76,375
8
67,560
5
74,944
8
Reliability/safety engineer — — — — — 200,000
1
— 75,000
1
Software quality engineer — — 72,000
1
78,000
1
— 86,000
1
68,000
2

Specialist — 57,333
3
60,000
1
60,000
1
73,735
7
63,600
5
87,857
7
63,400
5
Supervisor — 46,000
2
60,000
1
73,933
2
75,600
5
65,000
2
— 35,000
1
Supplier quality engineer/
professional
— 105,000
1
67,000
2
— 59,000
1
86,000
2
55,096
1

Technician — 35,000
1
46,951
5
43,000
1
70,250
2
— 50,000
5
53,000
2
Vice president/executive — 79,395
2
— 185,000
1
130,000
1
— — —
Table 4 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Small numerals indicate the number of responses. Canadian salaries are noted in Canadian dollars.
Salary by division size and job title / TABLE 5
10 or fewer 11 to 100 101 to 500
501 to
1,000
1,001 to
5,000
5,001 to
10,000
More than
10,000
No
divisions
United States
Analyst $66,512
18
$61,759
54
$62,716
38
$63,613
25
$73,391
28
$80,557
5
$79,600
5
$55,954
7
Associate 55,864
11
49,438
13
55,601
17
63,750
6
60,739
8
87,833
3
57,000
3
40,000
1
Auditor 73,663
27
64,173
71
70,249
74
65,258
26
72,967
54
80,803
10
81,529
19
61,075
17
Black Belt 85,255
20
86,683
30
84,660
47
88,901
21
86,024
53
88,393
16
98,697
19
78,804
6
Calibration technician 51,375
4
58,903
11
50,340
14
60,750
4
63,500
2
— 67,000
1

Champion — 93,700
4
92,600
5
87,653
3
103,091
2
69,500
2
94,000
2

Consultant 72,338
32
99,533
50
90,485
26
93,875
24
93,548
21
97,823
7
106,871
5
87,581
14
Coordinator 49,791
24
63,168
39
58,748
70
72,504
14
77,200
5
61,962
7
47,000
1
49,496
18
Director 97,657
64
105,160
173
108,843
192
121,299
59
128,575
99
135,516
32
133,626
27
105,208
85
Educator/instructor 69,660
15
87,026
31
113,936
10
71,000
3
88,080
5
114,000
1
42,000
1
136,000
2
Green Belt 77,000
3
61,400
5
69,722
9
67,750
8
69,033
3
52,000
1
58,167
3

Inspector 36,720
12
47,897
30
48,812
29
52,398
9
49,714
7
70,000
1
35,000
1
39,733
6
Manager 71,844
146
77,013
548
86,182
569
93,819
206
97,941
295
101,797
107
107,764
77
76,621
137
Master Black Belt 86,238
8
99,125
12
109,670
24
113,147
15
108,657
28
111,688
15
118,158
16
121,667
6
Process/manufacturing/
project engineer
67,144
17
78,833
35
76,165
63
78,504
23
83,438
40
89,757
14
102,245
12
69,500
6
Quality engineer 66,207
53
72,069
193
71,269
400
75,472
162
80,562
197
84,819
71
84,529
67
63,556
52
Reliability/safety engineer 89,000
7
90,439
16
102,054
19
110,492
12
100,788
16
101,619
8
99,439
10

Software quality engineer 72,099
8
85,933
17
87,148
27
90,319
9
94,412
17
107,679
12
111,613
8
75,000
2
Specialist 64,427
33
70,482
78
66,377
114
67,716
38
78,687
51
89,380
14
85,851
20
60,811
25
Supervisor 64,076
14
69,903
55
67,360
76
72,518
26
69,195
32
84,084
8
66,536
4
72,167
6
Supplier quality engineer/
professional
76,389
9
80,449
31
76,385
51
68,994
27
80,031
63
89,272
15
92,257
16
86,351
10
Technician 45,499
23
43,331
59
47,635
64
46,904
26
49,363
12
65,352
5
— 36,086
14
Vice president/executive 127,962
21
137,044
62
136,980
54
155,959
22
171,764
28
193,376
5
183,286
7
147,808
26
Canada
Analyst $62,000
1
$67,667
3
$50,056
7
— $65,500
3
— — —
Associate — 53,375
4
40,000
1
$40,000
1
66,000
1
— — $87,400
1
Auditor 57,500
2
64,033
6
64,250
4
62,000
3
84,000
2
— — —
Black Belt 82,000
1
79,000
1
75,950
2
76,500
1
100,500
1
— — —
Calibration technician 70,000
1
— — — — — — —
Champion — 30,000
1
66,000
1
— — — — —
Consultant 78,000
3
85,875
4
— 91,000
1
93,250
1
— — 73,000
1
Coordinator 51,124
7
48,955
11
57,637
8
61,333
3
59,000
2
— — 51,100
2
Director 90,900
3
101,169
4
106,860
17
107,500
2
121,000
2
$125,000
1
$102,000
1
96,200
3
Educator/instructor — 127,000
2
82,000
1
— — — — —
Green Belt — 85,000
1
81,000
1
— — — — —
Inspector 32,680
2
35,800
5
62,500
2
— 45,000
1
— — 32,240
1
Manager 66,531
13
76,912
39
86,033
40
74,830
8
92,051
13
84,000
1
87,500
2
81,663
9
Master Black Belt — — — — — 127,500
2
— —
Process/manufacturing/
project engineer
52,000
1
53,520
5
73,500
2
102,667
3
— — — —
Quality engineer 62,990
5
65,933
12
72,636
15
98,500
2
68,114
7
70,000
1
— 52,500
2
Reliability/safety engineer — — 200,000
1
— 75,000
1
— — —
Software quality engineer — 79,000
2
55,000
1
79,500
2
— — — —
Specialist 67,000
2
69,512
12
65,333
6
67,333
3
68,200
5
— 155,000
1

Supervisor 42,000
1
64,373
5
72,250
4
84,000
1
56,000
1
— — 50,000
1
Supplier quality engineer/
professional
84,000
1
61,000
2
52,000
2
100,000
1
— — — 105,000
1
Technician 65,000
1
35,199
5
50,688
8
52,500
2
50,000
1
— — 56,000
1
Vice president/executive 38,790
1
120,000
1
185,000
1
— 130,000
1
— — —
Table 5 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Small numerals indicate the number of responses. Canadian salaries are noted in Canadian dollars.
Part 1. Regular Employee Results
Section 12. Salary by Industry
New Service Industry
Proves Popular
ALTHOUGH MOST OF the surveyed quality profes-
sionals work in the manufacturing sector, the service
sector is where the money is. In the United States,
71.7% of the respondents work in the manufacturing
sector and earn an average of $7,504 less than their
counterparts in the service sector. In Canada, 63.6% of
the respondents work in the manufacturing sector and
earn an average of $13,326 less than those who work in
the service sector.
This year’s salary survey includes a new service in-
dustry: oil and gas extraction and refining. As Table 1
shows, while only 4.9% of the U.S. respondents work
in this industry, 14% of the Canadian respondents
fall into this category, making it the second most fre-
quently mentioned service industry in which quality
professionals work in Canada. These respondents in
Canada earn an average of $98,071, which also makes
this industry the second highest on the service sector
payscale.
To see how much auditors, Black Belts, managers,
quality engineers and all the other respondents earn in
each industry, check out Tables 2 through 5. Tables 2
(United States) and 3 (Canada) break down the sala-
ries of the respondents in the manufacturing sector
by job title. Tables 4 (United States) and 5 (Canada)
provide the same breakdown for respondents in the
service sector.
Examples of products in the
manufacturing industries
Here are descriptions of a sample of the manufacturing
industries represented in the salary survey:
• Chemicals and related products (NAICS code
325): Adhesives, biological products, carbon black,
cosmetics, explosives, fertilizers, industrial gases,
in-vitro diagnostic substances, paint, perfumes, pes-
ticides, petrochemicals, pharmaceuticals, sealants,
soaps, toiletries and vitamins.
• Computer and electronic products (NAICS
code 334): Audio and video equipment, communica-
tions equipment (for example, telephones and tele-
visions), computers and peripheral equipment (for
example, monitors, terminals and storage devices),
magnetic and optical media (manufacturing and repro-
ducing), printed circuit boards, semiconductors and
various navigational, measuring, medical and control
instruments that contain electronic components.
• Electrical products (NAICS code 335): Batter-
ies (wet and dry), coaxial cable, electric lighting equip-
ment (industrial and residential), fiber-optic cable,
graphite products, light bulbs, refrigerators and other
household appliances, switchboard and switchgear ap-
paratus, vacuum cleaners and wiring harnesses.
• Fabricated metal products (NAICS code
332): Ammunition and other ordnance, coatings, elec-
troplating, engraving, forgings, handheld cutting and
edging tools (for example, hand saws), hardware (for
example, nails and bolts), heat treating, knives, ma-
chined parts, pots and pans, solenoid valves, stamp-
ings, powdered metal, powdered metal products, pre-
cision turned products and small arms.
• Food and related products (NAICS code
311): Animal and fowl feed, coffee, dairy products,
fruit products, grain products, meat products, pet
food, seafood products, seasonings, tea and vegetable
products.
• Machinery (NAICS code 333): Agricultural
machinery (for example, farm, lawn and garden equip-
ment), commercial and industrial heating, ventilation
and air conditioning systems, construction machinery,
elevators, industrial machinery (for example, machin-
ery for the paper, textile, printing, food and semicon-
ductor industries), mining machinery, pneumatic
equipment, refrigeration equipment (industrial) and
service industry machinery (for example, automatic
vending machines and dry cleaning machinery).
Table 1 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Percentages may not equal 100% due to rounding. Canadian salaries are noted in Canadian dollars.
Salary by industrial classification / TABLE 1
United States Canada
Percentage Average salary Percentage Average salary
Manufacturing sector
Chemicals and related products 13.6% $90,702 14.5% $72,829
Computers and electronic products 10.3 87,052 11.5 73,676
Electrical products 3.7 74,825 2.7 76,976
Fabricated metal products 8.2 66,705 6.9 58,306
Food and related products 4.6 84,411 9.9 64,010
Machinery 6.7 77,948 4.2 62,545
Medical instruments and supplies 18.5 86,579 7.3 70,278
Nonelectric measuring, analyzing and controlling instruments 0.4 76,911 — —
Paper and related products 1.8 74,342 4.2 78,533
Primary metals 2.1 72,591 4.2 63,950
Rubber and plastic products 6.0 71,583 5.7 70,358
Toys, sporting goods, pens, jewelry and miscellaneous products 0.7 77,237 — —
Transportation and aerospace products 17.2 81,194 25.6 68,936
Other products 6.3 75,838 3.4 70,133
Service sector
Construction services 4.0% $98,395 6.7% $91,730
Consulting and other professional, scientific and technical services 21.3 92,068 18.0 81,983
Educational services 5.5 88,474 2.0 112,000
Financial and insurance services 7.5 88,322 6.7 79,511
Government and public administration services 11.0 89,477 10.0 81,991
Healthcare services 16.7 83,574 9.3 77,737
Information services 7.0 92,277 8.0 76,761
Oil and gas extraction and refining 4.9 95,427 14.0 98,071
Retail services 1.9 84,195 2.0 61,000
Social services 0.9 71,363 0.7 86,000
Transportation services 5.6 83,796 8.0 68,161
Utilities 5.9 95,303 5.3 87,500
Wholesale services 1.0 65,907 1.3 79,500
Other services 6.7 83,136 8.0 72,488
• Medical instruments and supplies (NAICS
code 339): Contact lenses, dental equipment and
supplies, eye glasses, medical devices and instru-
ments that don’t contain electronic components (for
example, medical thermometers, stethoscopes, splints
and syringes), orthopedic devices, prosthetic devices
and surgical instruments, appliances and supplies that
don’t contain electronic components (for example, an-
esthesia apparatuses, retractors and sutures).
• Nonelectronic measuring, analyzing and con-
trolling instruments (NAICS code 339): Balances,
blood testing apparatus, Bunsen burners, centrifuges,
distilling apparatuses, laboratory incubators, labora-
tory ovens, laboratory thermometers, sample prepara-
tion apparatus and scales.
• Paper and related products (NAICS code
322): Cardboard boxes, coated and laminated paper
and paper products (for example, gift wrap and plas-
tic-coated paper bags), diapers, envelopes, file folders,
office paper, paper bags, paper food containers, paper-
board products, and pulp, paper and paperboard mills.
• Primary metal products (NAICS code 331):

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Electromechanical ferroalloy products, ferrous and non-
ferrous metal foundries, and ferrous and nonferrous metal
production and processing (for example, alloying, drawing,
extruding, refining, rolling and smelting).
• Rubber and plastic products (NAICS code 326):
Belts, cellophane, foam products (for example, polysty-
rene and urethane), hoses, laminate and laminate prod-
ucts, plastic bags, plastic bottles, plastic containers, plastic
pipes and pipe fittings, rubber gaskets and tires.
• Toys, sporting goods, pens, jewelry and miscel-
laneous products (NAICS code 339): Brooms, brushes,
burial caskets, fitness equipment, games, jewelry, mops,
pens, pencils, musical instruments, staplers and toys.
• Transportation and aerospace products (NA-
ICS code 336): Aircraft, armored vehicles (for example,
military tanks), automobiles, boats, guided missiles, mo-
tor homes, motor vehicle parts except tires (for example,
engines, carburetors, seats, power train components and
transmission components), railroad equipment, trucks
(light and heavy duty) and utility vehicles.
Examples of services in the
service industries
Here are descriptions of a sample of the services provided
by the service industries represented in the salary survey:
• Construction services (NAICS 23): General con-
tracting (for example, residential, industrial and com-
mercial buildings), heavy construction contracting (for
example, highways, bridges and tunnels) and special trade
contracting (for example, roofing and siding).
• Consulting and other professional, scientific and
technical services (NAICS code 54): Accounting, ad-
vertising, certification, computer systems design, consult-
ing (management, scientific and technical), engineering,
R&D and testing services.
• Educational services (NAICS code 61): Computer
training, colleges and universities, elementary and second-
ary schools, high schools, junior colleges, management
training, technical schools and trade schools.
• Financial and insurance services (NAICS code
52): Commercial banks, credit card companies, credit
unions, insurance carriers and agencies, mortgage brokers,
sales financing companies and savings institutions.
• Government and public administration services
(NAICS code 92): Fire protection services, government
(local, state and federal) services, judicial services, na-
tional security services, police services and public finance
services.
• Healthcare services (NAICS code 62): Blood and
organ banks, dentist offices, diagnostic imaging laborato-
ries, doctor offices, hospitals, nursing homes, outpatient
centers and residential care facilities.
• Information services (NAICS code 51): Book pub-
lishing, data processing and archiving, database publish-
ing, greeting card publishing, newspaper publishing, radio
broadcasting, telecommunications (wired and wireless)
services and television broadcasting (including cable net-
works).
• Oil and gas extraction and refining (NAICS codes
211 and 324): Crude petroleum extraction, natural gas ex-
traction, natural gas liquid extraction and petroleum refin-
ing.
• Retail services (NAICS codes 44 and 45): Automo-
bile (new and used) dealers, clothing retailers, department
stores, furniture stores, garden centers, gasoline stations,
sporting goods stores and supermarkets.
• Social services (NAICS code 62): Community food
services, community housing services, emergency and oth-
er relief services, social assistance centers and vocational
rehabilitation services.
How have your career pursuits
shifted or changed as a result of
the down economy?

The economic
downturn has
made it clear that
poor quality will
not be tolerated.
Competition defnes the future of
quality: innovation, RFID, nano-
technology.

Sergio Campos
Senior quality manager
Fluor International Inc.


Money Talks
Salary by manufacturing industry and job title for U.S.
respondents / TABLE 2
Minimum Maximum
Standard
deviation
Count Mean Median
Chemicals and
related products
Analyst $30,000 $105,000 $21,291 18 $57,306 $51,500
Associate 34,460 100,000 19,441 16 57,644 50,500
Auditor 40,000 160,000 25,136 56 80,480 77,500
Black Belt 62,500 137,245 20,534 14 97,967 95,500
Calibration technician 34,000 70,000 15,205 5 56,800 60,000
Champion 82,000 105,000 13,000 3 90,000 83,000
Consultant 32,000 135,000 26,700 15 99,406 105,000
Coordinator 27,000 125,000 24,651 19 57,328 60,000
Director 60,000 225,000 32,320 86 129,261 123,250
Educator/instructor 42,000 114,000 27,432 5 82,000 85,000
Green Belt 106,000 106,000 — 1 106,000 106,000
Inspector 42,000 51,000 4,822 3 45,500 43,500
Manager 42,120 165,000 23,899 222 92,451 90,000
Master Black Belt 86,900 142,000 14,363 17 113,064 110,000
Process/manufacturing/project engineer 39,000 118,821 20,993 24 81,907 85,986
Quality engineer 45,000 119,000 14,148 48 75,609 74,500
Reliability/safety engineer 80,388 80,388 — 1 80,388 80,388
Software quality engineer 59,000 107,000 20,075 4 86,500 90,000
Specialist 38,000 130,500 22,066 85 77,773 76,250
Supervisor 43,000 135,000 17,288 39 72,810 70,000
Supplier quality engineer/professional 78,000 115,000 13,230 9 97,287 92,000
Technician 30,000 58,000 8,600 14 44,684 46,500
Vice president/executive 86,000 280,000 55,658 22 167,955 180,000
Computers
and electronic
products
Analyst $38,688 $130,000 $25,469 14 $70,454 $68,261
Associate 35,000 35,000 — 1 35,000 35,000
Auditor 15,940 121,000 28,023 20 58,604 50,000
Black Belt 42,000 150,000 30,885 15 91,847 85,000
Calibration technician 49,000 70,000 11,358 3 62,000 67,000
Consultant 60,000 120,000 31,393 3 95,340 106,019
Coordinator 33,000 118,000 25,371 9 56,722 50,000
Director 50,000 187,000 29,909 52 112,039 116,250
Green Belt 47,000 52,000 3,536 2 49,500 49,500
Inspector 25,000 57,000 12,695 8 40,489 37,500
Manager 32,000 155,000 25,133 139 91,995 92,200
Master Black Belt 65,000 150,000 26,688 14 113,750 116,500
Process/manufacturing/project engineer 39,000 150,000 22,194 19 80,363 80,000
Quality engineer 35,000 160,000 22,556 132 78,144 75,000
Reliability/safety engineer 73,000 141,000 19,910 16 100,460 98,854
Software quality engineer 45,000 123,000 22,725 20 92,708 96,000
Specialist 30,700 80,000 14,487 15 53,276 51,837
Supervisor 33,600 120,000 26,034 12 64,287 56,000
Supplier quality engineer/professional 35,000 119,000 21,874 23 86,138 90,000
Technician 22,880 95,000 17,396 14 49,983 50,940
Vice president/executive 87,000 500,000 90,150 19 165,338 150,000
Table 2 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included.
Salary by manufacturing industry and job title for U.S.
respondents / TABLE 2 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Electrical
products
Analyst $45,500 $76,000 $13,364 4 $57,560 $54,370
Associate 33,500 33,500 — 1 33,500 33,500
Auditor 39,820 75,000 24,876 2 57,410 57,410
Black Belt 76,000 76,000 — 1 76,000 76,000
Calibration technician 65,000 65,000 — 1 65,000 65,000
Consultant 105,000 105,000 — 1 105,000 105,000
Coordinator 35,100 68,125 15,439 4 45,406 39,200
Director 52,000 175,000 30,069 18 104,933 103,500
Inspector 25,126 75,000 18,851 6 42,688 39,000
Manager 35,000 135,200 22,012 60 82,101 80,133
Master Black Belt 85,000 115,000 12,500 4 98,750 97,500
Process/manufacturing/project engineer 30,000 72,000 20,067 4 60,000 69,000
Quality engineer 45,000 91,000 11,753 50 69,482 70,000
Reliability/safety engineer 78,000 105,000 10,819 5 89,100 91,000
Specialist 32,000 84,000 20,795 5 54,110 50,000
Supervisor 52,000 86,000 12,913 7 68,221 65,000
Supplier quality engineer/professional 22,000 80,000 19,958 7 61,651 62,000
Technician 30,000 45,000 3,994 11 37,384 36,500
Vice president/executive 106,000 140,000 14,622 5 128,600 135,000
Fabricated metal
products
Analyst $49,000 $107,000 $26,715 4 $67,500 $57,000
Auditor 26,525 97,000 17,810 12 48,645 43,500
Black Belt 75,000 86,000 5,228 4 79,000 77,500
Champion 106,000 106,000 — 1 106,000 106,000
Consultant 75,000 75,000 — 1 75,000 75,000
Coordinator 30,000 62,407 9,836 10 45,959 47,500
Director 46,000 140,000 23,714 40 94,580 94,500
Green Belt 42,000 72,000 12,396 4 55,500 54,000
Inspector 24,000 45,000 7,096 11 38,328 41,100
Manager 27,500 129,000 17,642 166 69,853 70,000
Master Black Belt 80,000 105,000 12,203 4 98,250 104,000
Process/manufacturing/project engineer 35,000 86,500 15,784 13 62,513 60,000
Quality engineer 38,000 112,500 13,197 89 62,571 62,500
Software quality engineer 80,000 80,000 — 1 80,000 80,000
Specialist 40,000 50,000 4,197 6 45,450 46,350
Supervisor 35,866 80,000 12,702 16 56,773 55,000
Supplier quality engineer/professional 46,000 87,000 11,775 11 71,651 75,482
Technician 31,864 60,000 7,604 35 44,521 45,000
Vice president/executive 72,000 150,000 25,525 10 100,200 96,000

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Salary by manufacturing industry and job title for U.S.
respondents / TABLE 2 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Food and related
products
Analyst $45,000 $69,000 $11,838 4 $58,591 $60,182
Associate 53,000 89,000 25,456 2 71,000 71,000
Auditor 29,000 109,441 23,466 10 52,076 44,500
Black Belt 55,000 110,000 38,891 2 82,500 82,500
Consultant 65,000 118,000 27,319 3 95,333 103,000
Coordinator 30,000 120,000 30,885 7 66,286 59,000
Director 69,000 178,000 30,856 36 119,118 118,050
Inspector 47,000 47,000 — 1 47,000 47,000
Manager 36,000 148,000 20,490 100 81,843 82,750
Master Black Belt 80,000 108,000 19,799 2 94,000 94,000
Process/manufacturing/project engineer 48,000 124,000 24,273 11 87,762 83,000
Quality engineer 59,000 93,000 9,473 22 76,467 74,500
Reliability/safety engineer 72,000 72,000 — 1 72,000 72,000
Specialist 36,000 98,000 23,141 8 55,725 44,500
Supervisor 39,000 88,000 14,424 13 63,369 64,000
Supplier quality engineer/professional 80,000 95,000 10,607 2 87,500 87,500
Technician 33,743 62,000 9,906 10 45,874 45,000
Vice president/executive 65,000 230,000 49,014 11 139,818 140,000
Machinery
Analyst $43,000 $69,000 $12,111 4 $57,000 $58,000
Associate 48,000 48,000 — 1 48,000 48,000
Auditor 44,500 62,500 7,712 4 51,506 49,512
Black Belt 44,000 110,000 17,146 14 81,182 86,000
Calibration technician 57,000 57,000 — 1 57,000 57,000
Consultant 53,300 53,300 — 1 53,300 53,300
Coordinator 30,160 57,000 11,859 4 45,290 47,000
Director 60,000 190,000 42,775 14 112,314 106,500
Green Belt 80,000 90,000 7,071 2 85,000 85,000
Inspector 27,560 60,000 11,118 7 40,523 35,000
Manager 33,999 156,000 22,873 122 85,065 83,250
Master Black Belt 85,320 158,700 25,518 7 108,003 95,000
Process/manufacturing/project engineer 52,500 120,800 17,389 12 79,612 79,950
Quality engineer 40,000 110,000 14,699 89 71,066 70,000
Reliability/safety engineer 62,000 95,000 14,162 6 80,750 86,750
Software quality engineer 60,500 60,500 — 1 60,500 60,500
Specialist 35,174 100,000 23,125 7 73,811 81,000
Supervisor 41,000 100,000 16,431 15 69,082 70,000
Supplier quality engineer/professional 49,000 98,000 12,885 28 75,588 77,477
Technician 28,000 56,000 9,891 10 44,400 45,000
Vice president/executive 68,000 165,000 32,365 6 110,500 107,500
Salary by manufacturing industry and job title for U.S.
respondents / TABLE 2 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Medical
instruments and
supplies
Analyst $33,000 $118,500 $25,495 15 $57,029 $47,500
Associate 21,000 88,000 19,214 13 53,211 55,000
Auditor 35,000 115,000 18,599 44 70,364 66,623
Black Belt 70,000 118,000 18,949 9 95,202 97,821
Calibration technician 34,000 75,000 13,329 10 53,900 57,000
Champion 101,181 101,181 — 1 101,181 101,181
Consultant 59,000 150,000 29,792 7 104,758 110,000
Coordinator 36,000 150,000 26,575 19 62,247 55,000
Director 65,000 216,000 29,065 98 130,585 130,000
Green Belt 33,000 105,000 37,634 3 62,667 50,000
Inspector 29,000 75,000 11,290 19 42,547 40,000
Manager 48,000 165,000 23,560 223 92,606 91,000
Master Black Belt 90,000 201,000 30,629 10 124,871 120,500
Process/manufacturing/project engineer 65,000 140,000 17,970 26 87,423 84,500
Quality engineer 32,000 155,000 17,232 260 77,708 76,200
Reliability/safety engineer 47,097 140,000 24,535 16 98,705 95,344
Software quality engineer 66,000 115,000 16,015 14 90,536 89,000
Specialist 37,000 132,000 23,504 62 69,207 62,500
Supervisor 37,890 103,000 16,084 35 67,725 69,000
Supplier quality engineer/professional 47,000 105,000 13,773 36 80,284 82,000
Technician 22,000 75,000 10,459 35 46,599 46,000
Vice president/executive 60,000 265,000 57,413 32 162,422 180,000
Nonelectric
measuring,
analyzing and
controlling
instruments
Black Belt $85,000 $85,000 — 1 $85,000 $85,000
Coordinator 74,000 74,000 — 1 74,000 74,000
Green Belt 58,000 58,000 — 1 58,000 58,000
Manager 50,000 110,000 $20,005 8 83,750 88,000
Process/manufacturing/project engineer 55,000 76,000 10,599 3 64,667 63,000
Quality engineer 60,000 86,000 11,489 4 70,575 68,150
Supplier quality engineer/professional 98,000 98,000 — 1 98,000 98,000
Paper and
related products
Analyst $71,000 $71,000 — 1 $71,000 $71,000
Auditor 40,000 40,000 — 1 40,000 40,000
Black Belt 70,000 112,000 $16,613 8 88,500 84,500
Champion 65,000 65,000 — 1 65,000 65,000
Consultant 65,000 65,000 — 1 65,000 65,000
Coordinator 52,000 69,000 7,465 4 59,875 59,250
Director 91,000 137,000 18,649 8 114,390 109,000
Inspector 50,000 50,000 — 1 50,000 50,000
Manager 40,000 137,288 22,058 41 75,597 73,150
Master Black Belt 115,000 115,000 — 1 115,000 115,000
Process/manufacturing/project engineer 65,280 83,000 10,145 3 76,993 82,700
Quality engineer 57,500 80,300 7,996 8 69,225 70,000
Reliability/safety engineer 65,000 85,000 14,142 2 75,000 75,000
Specialist 56,000 85,000 20,506 2 70,500 70,500
Supervisor 33,000 74,000 15,470 8 50,458 41,812
Supplier quality engineer/professional 30,000 30,000 — 1 30,000 30,000
Technician 35,000 65,000 13,150 4 46,250 42,500

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Salary by manufacturing industry and job title for U.S.
respondents / TABLE 2 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Primary metals
Analyst $58,500 $58,500 — 1 $58,500 $58,500
Associate 70,000 80,000 $7,071 2 75,000 75,000
Auditor 40,000 57,000 7,257 4 48,000 47,500
Black Belt 78,000 100,908 16,198 2 89,454 89,454
Champion 68,000 68,000 — 1 68,000 68,000
Consultant 101,000 101,000 — 1 101,000 101,000
Coordinator 51,324 80,000 10,495 6 61,387 57,500
Director 56,400 140,000 24,473 10 93,705 91,250
Manager 22,568 125,000 25,723 48 75,354 70,000
Master Black Belt 100,000 140,000 28,284 2 120,000 120,000
Process/manufacturing/project engineer 46,000 107,000 23,407 6 72,667 66,500
Quality engineer 51,000 104,600 14,373 14 66,648 63,500
Specialist 40,000 91,400 21,014 5 66,880 64,000
Supervisor 40,000 61,000 7,975 5 52,352 55,000
Technician 31,200 45,000 6,533 4 38,550 39,000
Vice president/executive 100,000 100,000 — 1 100,000 100,000
Rubber and
plastic products
Analyst $46,000 $50,000 $2,828 2 $48,000 $48,000
Auditor 35,000 78,500 16,926 5 49,500 45,000
Black Belt 55,000 93,000 10,101 13 72,769 72,000
Calibration technician 42,000 42,000 — 1 42,000 42,000
Consultant 91,000 91,000 — 1 91,000 91,000
Coordinator 32,500 97,500 19,458 10 59,278 59,500
Director 40,000 139,000 27,417 29 92,273 94,500
Educator/instructor 62,000 62,000 — 1 62,000 62,000
Green Belt 70,000 70,000 — 1 70,000 70,000
Inspector 33,000 42,000 5,019 3 38,783 41,350
Manager 30,000 157,000 21,575 143 72,929 72,000
Master Black Belt 33,000 127,536 28,697 7 84,191 82,500
Process/manufacturing/project engineer 57,000 90,000 11,970 9 73,944 75,000
Quality engineer 24,000 115,000 17,980 56 62,545 62,000
Specialist 52,000 123,500 30,196 5 73,480 59,600
Supervisor 40,000 55,000 5,672 6 47,833 50,000
Supplier quality engineer/professional 44,000 85,531 16,723 5 62,906 63,000
Technician 19,728 100,000 20,763 15 45,449 42,000
Vice president/executive 75,000 200,000 37,094 8 141,250 151,500
Toys, sporting
goods, pens,
jewelry and
miscellaneous
products
Analyst $105,000 $105,000 — 1 $105,000 $105,000
Auditor 60,000 60,000 — 1 60,000 60,000
Black Belt 88,500 88,500 — 1 88,500 88,500
Coordinator 46,000 46,000 — 1 46,000 46,000
Director 58,500 118,000 26,871 4 94,875 101,500
Green Belt 90,000 90,000 — 1 90,000 90,000
Inspector 42,000 43,000 707 2 42,500 42,500
Manager 44,000 134,000 25,351 9 87,000 90,000
Process/manufacturing/project engineer 72,000 72,000 — 1 72,000 72,000
Quality engineer 60,000 108,500 19,299 8 82,600 78,000
Specialist 44,500 50,000 3,889 2 47,250 47,250
Supervisor 53,091 53,091 — 1 53,091 53,091
Supplier quality engineer/professional 97,500 97,500 — 1 97,500 97,500
Technician 36,500 57,850 8,587 5 44,470 40,000
Vice president/executive 175,000 175,000 — 1 175,000 175,000
Salary by manufacturing industry and job title for U.S.
respondents / TABLE 2 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Transportation
and aerospace
products
Analyst $23,000 $101,000 $22,282 13 $70,769 $70,000
Auditor 31,500 105,000 20,736 35 70,864 70,000
Black Belt 48,290 125,000 16,613 30 88,108 89,000
Calibration technician 43,000 60,000 6,077 6 48,627 46,880
Champion 74,000 105,000 21,920 2 89,500 89,500
Consultant 35,000 125,000 33,135 8 73,750 69,000
Coordinator 30,000 65,000 10,940 17 47,690 45,000
Director 52,000 185,000 30,455 50 117,736 114,350
Educator/instructor 72,000 72,000 — 1 72,000 72,000
Green Belt 64,000 64,000 — 1 64,000 64,000
Inspector 19,000 85,000 16,012 21 50,411 50,000
Manager 36,000 149,000 23,990 236 88,056 85,000
Master Black Belt 60,590 190,000 30,043 14 105,750 98,500
Process/manufacturing/project engineer 35,000 150,000 24,291 30 75,308 74,025
Quality engineer 24,000 130,000 18,476 252 73,406 71,900
Reliability/safety engineer 59,000 207,000 35,467 26 104,364 100,000
Software quality engineer 75,000 130,000 15,021 14 95,439 92,500
Specialist 32,000 131,450 24,879 43 76,317 74,300
Supervisor 27,000 130,000 25,507 14 74,524 75,500
Supplier quality engineer/professional 38,000 146,000 19,894 73 80,309 78,600
Technician 23,000 80,000 15,845 21 44,997 40,000
Vice president/executive 73,000 190,000 39,932 10 125,688 111,000
Other products
Analyst $37,700 $90,000 $17,949 10 $56,220 $50,000
Associate 25,700 25,700 — 1 25,700 25,700
Auditor 32,500 88,762 20,838 7 60,180 60,000
Black Belt 45,000 120,000 23,581 10 76,500 79,000
Calibration technician 48,000 55,000 4,950 2 51,500 51,500
Champion 94,800 94,800 — 1 94,800 94,800
Consultant 38,500 125,000 32,400 5 72,500 62,000
Coordinator 35,500 70,000 9,683 11 44,682 44,000
Director 56,000 165,000 25,959 23 103,409 101,000
Green Belt 47,000 47,000 — 1 47,000 47,000
Inspector 34,000 45,000 4,320 6 41,333 42,500
Manager 32,000 180,000 26,112 108 83,717 81,750
Master Black Belt 84,000 128,100 22,571 3 108,833 114,400
Process/manufacturing/project engineer 44,000 140,000 25,928 18 78,963 74,500
Quality engineer 35,942 118,500 17,399 62 72,075 70,000
Reliability/safety engineer 55,000 98,000 30,406 2 76,500 76,500
Software quality engineer 92,000 132,000 22,951 3 105,500 92,500
Specialist 35,000 102,000 21,493 12 54,449 45,750
Supervisor 32,000 106,000 22,145 12 60,250 56,000
Supplier quality engineer/professional 53,000 94,000 13,786 11 72,935 73,000
Technician 28,000 62,000 9,302 23 44,092 42,432
Vice president/executive 67,000 518,781 156,720 7 173,397 130,000

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Salary by manufacturing industry and job title for Canadian
respondents / TABLE 3
Minimum Maximum
Standard
deviation
Count Mean Median
Chemicals and
related products
Analyst $53,000 $67,000 $9,899 2 $60,000 $60,000
Associate 46,500 65,000 13,081 2 55,750 55,750
Auditor 45,000 82,000 20,551 3 68,667 79,000
Consultant 59,000 59,000 — 1 59,000 59,000
Coordinator 50,000 65,000 6,292 4 58,750 60,000
Director 104,000 104,000 0 2 104,000 104,000
Manager 38,000 120,000 19,500 14 73,636 72,750
Process/manufacturing/project engineer 80,000 80,000 — 1 80,000 80,000
Specialist 53,000 90,000 15,057 5 68,200 70,000
Supervisor 80,000 80,000 — 1 80,000 80,000
Technician 51,000 60,116 6,446 2 55,558 55,558
Vice president/executive 185,000 185,000 — 1 185,000 185,000
Computers
and electronic
products
Analyst $56,000 $59,000 $2,121 2 $57,500 $57,500
Black Belt 76,900 76,900 — 1 76,900 76,900
Consultant 81,644 91,000 6,616 2 86,322 86,322
Coordinator 41,200 41,200 — 1 41,200 41,200
Director 102,000 132,000 15,044 3 116,333 115,000
Inspector 27,000 45,000 12,728 2 36,000 36,000
Manager 66,554 91,000 8,028 8 81,940 83,750
Process/manufacturing/project engineer 53,000 92,000 19,975 3 70,000 65,000
Quality engineer 55,000 70,000 10,607 2 62,500 62,500
Software quality engineer 72,000 72,000 — 1 72,000 72,000
Specialist 70,000 78,000 5,657 2 74,000 74,000
Supplier quality engineer/professional 72,000 72,000 — 1 72,000 72,000
Technician 50,000 51,000 707 2 50,500 50,500
Electrical
products
Director $97,000 $97,000 — 1 $97,000 $97,000
Manager 78,333 100,000 $12,321 3 85,778 79,000
Quality engineer 50,000 59,500 6,718 2 54,750 54,750
Reliability/safety engineer 75,000 75,000 — 1 75,000 75,000
Fabricated metal
products
Black Belt $65,000 $65,000 — 1 $65,000 $65,000
Consultant 52,000 52,000 — 1 52,000 52,000
Coordinator 50,000 77,000 $19,092 2 63,500 63,500
Manager 34,500 85,000 21,817 6 61,750 61,500
Process/manufacturing/project engineer 30,000 30,000 — 1 30,000 30,000
Quality engineer 55,000 65,000 5,508 3 61,333 64,000
Specialist 52,000 81,000 20,506 2 66,500 66,500
Supervisor 65,000 65,000 — 1 65,000 65,000
Technician 23,000 23,000 — 1 23,000 23,000
Food and related
products
Analyst $43,250 $43,250 — 1 $43,250 $43,250
Auditor 47,000 70,000 $16,263 2 58,500 58,500
Black Belt 79,000 79,000 — 1 79,000 79,000
Coordinator 38,000 61,000 9,105 7 46,286 45,000
Director 83,000 100,000 7,676 4 94,250 97,000
Manager 64,000 90,000 12,046 6 75,500 74,500
Quality engineer 38,000 65,000 19,092 2 51,500 51,500
Specialist 65,000 65,000 — 1 65,000 65,000
Technician 43,000 60,000 12,021 2 51,500 51,500
Machinery
Coordinator $40,000 $43,000 $2,121 2 $41,500 $41,500
Director 85,000 85,000 — 1 85,000 85,000
Manager 67,000 87,000 9,201 4 76,000 75,000
Quality engineer 51,000 70,000 13,435 2 60,500 60,500
Specialist 50,000 50,000 — 1 50,000 50,000
Technician 45,000 45,000 — 1 45,000 45,000
Table 3 includes results for: x Full-time employees,  Part-time employees,  U.S. employees, x Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. Canadian salaries are noted in Canadian dollars.
Salary by manufacturing industry and job title for Canadian
respondents / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Medical
instruments and
supplies
Associate $60,000 $60,000 — 1 $60,000 $60,000
Director 59,000 126,000 $27,611 4 95,650 98,800
Manager 66,500 90,000 8,544 6 75,817 74,200
Quality engineer 47,000 92,000 24,664 3 63,667 52,000
Software quality engineer 78,000 78,000 — 1 78,000 78,000
Specialist 54,000 54,000 — 1 54,000 54,000
Supervisor 35,000 35,000 — 1 35,000 35,000
Technician 41,000 41,000 — 1 41,000 41,000
Vice president/executive 38,790 38,790 — 1 38,790 38,790
Paper and
related products
Black Belt $76,500 $76,500 — 1 $76,500 $76,500
Coordinator 46,865 46,865 — 1 46,865 46,865
Director 115,000 130,000 $10,607 2 122,500 122,500
Manager 55,000 87,500 18,085 3 75,833 85,000
Process/manufacturing/project engineer 60,000 60,000 — 1 60,000 60,000
Supervisor 74,000 84,000 7,071 2 79,000 79,000
Technician 50,000 50,000 — 1 50,000 50,000
Primary metals
Coordinator $31,500 $31,500 — 1 $31,500 $31,500
Manager 46,111 69,599 $16,609 2 57,855 57,855
Master Black Belt 150,000 150,000 — 1 150,000 150,000
Quality engineer 90,000 90,000 — 1 90,000 90,000
Specialist 65,000 65,000 — 1 65,000 65,000
Supervisor 42,000 60,000 12,728 2 51,000 51,000
Technician 32,242 55,000 16,092 2 43,621 43,621
Inspector 62,000 62,000 — 1 62,000 62,000
Rubber and
plastic products
Coordinator $80,000 $80,000 — 1 $80,000 $80,000
Director 65,000 96,677 $22,399 2 80,839 80,839
Inspector 33,000 33,000 — 1 33,000 33,000
Manager 67,000 115,000 19,021 5 81,600 75,000
Quality engineer 52,000 68,000 7,231 4 62,675 65,350
Supervisor 56,000 56,000 — 1 56,000 56,000
Champion 66,000 66,000 — 1 66,000 66,000
Transportation
and aerospace
products
Analyst $28,800 $28,800 — 1 $28,800 $28,800
Auditor 35,000 98,000 $22,950 5 60,800 56,000
Consultant 93,250 93,250 — 1 93,250 93,250
Coordinator 50,000 72,000 11,822 3 63,500 68,500
Director 120,000 142,000 12,702 3 127,333 120,000
Green Belt 81,000 81,000 — 1 81,000 81,000
Inspector 35,000 63,000 15,373 3 45,333 38,000
Manager 48,000 105,000 17,349 24 80,829 84,500
Process/manufacturing/project engineer 39,600 55,000 8,164 3 48,867 52,000
Quality engineer 43,452 80,000 11,919 11 62,786 62,000
Specialist 42,000 42,000 — 1 42,000 42,000
Supervisor 50,000 79,000 20,506 2 64,500 64,500
Supplier quality engineer/professional 45,000 84,000 17,330 4 59,500 54,500
Technician 35,000 56,000 8,694 4 44,250 43,000
Associate 40,000 40,000 — 1 40,000 40,000
Other products
Auditor $43,200 $43,200 — 1 $43,200 $43,200
Champion 30,000 30,000 — 1 30,000 30,000
Director 90,000 90,000 — 1 90,000 90,000
Manager 60,000 100,000 $20,207 3 81,667 85,000
Master Black Belt 120,000 120,000 — 1 120,000 120,000
Specialist 54,000 54,000 — 1 54,000 54,000
Technician 49,000 49,000 — 1 49,000 49,000
Salary by service industry and job title for U.S.
respondents / TABLE 4
Minimum Maximum
Standard
deviation
Count Mean Median
Construction
services
Auditor $64,000 $101,000 $15,510 7 $86,890 $90,000
Black Belt 107,000 107,000 — 1 107,000 107,000
Champion 87,960 87,960 — 1 87,960 87,960
Coordinator 36,000 56,000 10,445 3 47,742 51,225
Director 90,000 170,000 21,284 15 122,200 120,000
Manager 48,800 150,000 29,388 32 98,806 89,750
Master Black Belt 80,000 80,000 — 1 80,000 80,000
Process/manufacturing/project engineer 110,000 110,000 — 1 110,000 110,000
Quality engineer 52,000 132,675 27,601 11 92,970 92,000
Specialist 40,000 70,000 15,069 3 54,167 52,500
Supervisor 59,800 110,000 26,571 3 89,933 100,000
Supplier quality engineer/professional 40,000 50,000 7,071 2 45,000 45,000
Vice president/executive 115,000 186,000 29,635 4 147,250 144,000
Consulting
and other
professional,
scientific and
technical
services
Analyst $32,000 $123,300 $22,320 20 $68,659 $64,000
Associate 40,000 115,400 30,064 7 66,914 56,500
Auditor 30,000 129,000 21,646 30 73,609 73,500
Black Belt 62,000 135,000 27,827 9 96,548 102,000
Calibration technician 29,500 56,700 9,990 6 48,700 51,000
Consultant 30,000 163,000 30,032 59 96,094 92,500
Coordinator 34,200 90,000 19,253 10 67,598 72,000
Director 42,000 155,000 27,501 55 107,364 110,000
Educator/instructor 43,000 200,000 83,942 3 104,333 70,000
Green Belt 85,000 85,000 — 1 85,000 85,000
Inspector 34,500 65,000 21,567 2 49,750 49,750
Manager 30,906 158,000 28,621 107 97,098 98,900
Master Black Belt 82,356 150,000 22,130 9 119,928 120,000
Process/manufacturing/project engineer 73,000 100,000 11,921 4 90,400 94,300
Quality engineer 48,000 163,000 26,393 37 88,048 82,750
Reliability/safety engineer 78,000 132,000 17,703 8 99,910 96,640
Software quality engineer 55,000 137,000 23,918 17 99,272 100,000
Specialist 35,200 150,000 23,825 34 73,251 66,000
Supervisor 52,000 171,000 51,857 7 100,457 85,000
Supplier quality engineer/professional 70,850 110,000 19,997 3 92,783 97,500
Technician 31,500 107,000 27,173 6 52,750 44,500
Vice president/executive 70,000 275,000 51,716 15 134,400 131,000
Educational
services
Analyst $56,100 $56,100 — 1 $56,100 $56,100
Black Belt 94,000 94,000 — 1 94,000 94,000
Consultant 50,000 165,000 $34,701 10 88,243 73,000
Director 54,000 184,000 41,712 12 105,101 89,260
Educator/instructor 22,000 199,000 38,611 54 88,580 80,000
Manager 50,000 111,000 18,082 14 80,929 84,000
Master Black Belt 66,000 94,368 10,758 5 82,074 81,000
Process/manufacturing/project engineer 101,000 101,000 — 1 101,000 101,000
Quality engineer 40,000 40,000 — 1 40,000 40,000
Software quality engineer 108,000 108,000 — 1 108,000 108,000
Specialist 45,343 74,300 13,579 5 61,969 70,000
Supplier quality engineer/professional 85,000 85,000 — 1 85,000 85,000
Technician 50,000 50,000 — 1 50,000 50,000
Vice president/executive 85,000 150,000 22,263 8 107,525 101,350
Table 4 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included.
Salary by service industry and job title for U.S.
respondents / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Financial and
insurance
services
Analyst $32,000 $104,000 $21,489 21 $63,248 $60,000
Associate 49,000 97,000 21,691 4 69,040 65,081
Auditor 55,000 75,880 9,574 4 67,470 69,500
Black Belt 46,800 119,000 22,817 15 85,944 95,000
Champion 110,000 132,000 15,556 2 121,000 121,000
Consultant 51,000 161,000 24,727 22 90,355 93,500
Coordinator 35,000 70,000 15,392 4 52,250 52,000
Director 40,000 160,000 24,408 21 103,609 103,000
Green Belt 85,000 85,000 — 1 85,000 85,000
Manager 54,899 165,000 26,518 32 91,559 85,500
Master Black Belt 80,000 119,000 14,003 6 104,867 108,000
Process/manufacturing/project engineer 48,000 109,000 26,936 4 84,850 91,200
Quality engineer 53,000 110,841 28,942 3 81,280 80,000
Software quality engineer 70,000 90,000 7,110 7 79,068 80,000
Specialist 43,000 99,000 30,072 3 64,667 52,000
Supervisor 48,000 90,000 29,698 2 69,000 69,000
Vice president/executive 84,000 290,000 73,722 7 152,000 150,000
Government
and public
administration
services
Analyst $39,500 $113,008 $20,746 16 $73,758 $71,000
Associate 50,000 50,000 — 1 50,000 50,000
Auditor 41,000 155,000 31,193 23 80,731 72,342
Black Belt 65,000 116,000 18,148 14 87,091 84,014
Calibration technician 45,000 75,228 15,038 4 67,557 75,000
Champion 75,000 75,000 — 1 75,000 75,000
Consultant 48,000 147,000 32,440 8 95,610 95,882
Coordinator 28,000 114,000 39,745 4 82,500 94,000
Director 70,300 168,300 27,539 21 110,376 106,000
Educator/instructor 72,000 72,000 — 1 72,000 72,000
Green Belt 80,000 80,000 — 1 80,000 80,000
Inspector 30,000 145,000 44,264 5 84,400 90,000
Manager 42,000 140,000 24,854 47 91,533 89,000
Master Black Belt 87,320 190,000 48,054 4 124,205 109,750
Process/manufacturing/project engineer 65,000 108,000 15,320 6 87,500 90,500
Quality engineer 57,943 153,000 20,116 25 87,335 84,630
Reliability/safety engineer 80,000 135,000 26,415 4 104,503 101,505
Software quality engineer 85,000 120,000 15,144 5 100,601 95,000
Specialist 43,680 115,000 20,973 28 76,564 79,691
Supervisor 88,443 203,000 42,371 6 118,741 105,000
Supplier quality engineer/professional 90,000 90,000 — 1 90,000 90,000
Technician 72,000 80,000 5,657 2 76,000 76,000
Vice president/executive 81,000 192,000 43,814 5 118,800 111,000

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Salary by service industry and job title for U.S.
respondents / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Healthcare
services
Analyst $45,000 $77,215 $10,422 15 $61,278 $60,000
Associate 31,250 90,000 17,118 13 52,000 51,000
Auditor 34,000 110,000 17,356 27 63,461 63,000
Black Belt 43,600 104,000 15,882 23 80,518 81,500
Consultant 45,000 112,000 19,024 22 79,436 82,500
Coordinator 40,000 115,000 20,209 15 68,455 64,370
Director 55,000 205,000 26,405 74 98,714 95,000
Educator/instructor 65,163 65,163 — 1 65,163 65,163
Green Belt 45,000 74,000 10,115 9 57,511 55,000
Inspector 54,000 78,000 12,014 3 65,667 65,000
Manager 53,000 150,000 21,276 53 85,670 84,000
Master Black Belt 87,500 142,000 18,458 11 110,914 103,000
Process/manufacturing/project engineer 45,000 87,000 15,263 6 71,600 77,300
Quality engineer 25,000 85,000 18,685 10 67,079 72,000
Software quality engineer 56,000 103,000 19,455 4 82,150 84,800
Specialist 32,000 91,000 13,975 28 60,066 60,000
Supervisor 20,000 95,000 19,471 13 63,891 70,000
Technician 31,100 50,000 13,364 2 40,550 40,550
Vice president/executive 74,000 350,000 69,957 23 157,188 135,000
Information
services
Analyst $50,000 $125,000 $22,049 11 $70,727 $62,500
Associate 58,500 58,500 — 1 58,500 58,500
Auditor 44,200 76,000 17,437 3 64,233 72,500
Black Belt 74,000 127,000 17,219 10 98,100 94,750
Champion 120,000 120,000 — 1 120,000 120,000
Consultant 68,000 90,000 7,997 7 75,429 73,000
Coordinator 50,000 92,000 29,698 2 71,000 71,000
Director 46,500 170,000 33,100 18 118,567 119,000
Educator/instructor 112,600 112,600 — 1 112,600 112,600
Green Belt 75,000 87,500 8,839 2 81,250 81,250
Manager 27,000 150,000 26,914 43 96,369 100,000
Master Black Belt 90,000 140,000 25,658 3 118,333 125,000
Process/manufacturing/project engineer 90,000 110,000 8,699 4 98,500 97,000
Quality engineer 50,000 105,000 17,137 10 71,800 66,250
Software quality engineer 42,640 127,000 28,059 12 80,787 78,550
Specialist 45,000 106,000 26,450 4 70,250 65,000
Supervisor 37,000 82,000 17,367 5 52,229 48,000
Supplier quality engineer/professional 82,000 100,000 9,292 3 92,333 95,000
Vice president/executive 83,000 215,000 46,575 7 136,543 150,000
Salary by service industry and job title for U.S.
respondents / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Oil and gas
extraction and
refining
Analyst $36,000 $90,000 $19,446 7 $59,214 $50,000
Auditor 75,000 150,000 53,033 2 112,500 112,500
Black Belt 104,700 104,700 — 1 104,700 104,700
Calibration technician 40,000 40,000 — 1 40,000 40,000
Champion 90,000 90,000 — 1 90,000 90,000
Coordinator 59,800 97,000 15,298 5 77,056 72,300
Director 40,500 169,000 37,572 9 107,730 102,600
Green Belt 70,000 70,000 — 1 70,000 70,000
Inspector 24,000 100,000 34,173 5 57,400 40,000
Manager 67,700 182,000 31,605 29 106,319 97,000
Master Black Belt 106,000 106,000 — 1 106,000 106,000
Process/manufacturing/project engineer 43,500 120,351 32,903 5 82,870 72,000
Quality engineer 55,200 186,000 37,012 18 95,901 80,096
Reliability/safety engineer 79,000 132,100 23,178 4 98,525 91,500
Specialist 96,048 200,000 52,434 3 152,016 160,000
Supervisor 78,000 92,000 7,095 3 84,333 83,000
Supplier quality engineer/professional 70,000 120,000 35,355 2 95,000 95,000
Technician 42,000 65,000 13,000 3 50,000 43,000
Vice president/executive 145,000 165,000 10,408 3 156,667 160,000
Retail services
Analyst $43,000 $81,000 $19,079 3 $63,000 $65,000
Auditor 67,000 67,000 — 1 67,000 67,000
Coordinator 36,000 36,000 — 1 36,000 36,000
Director 97,000 125,000 10,034 7 115,143 118,000
Green Belt 67,000 67,000 — 1 67,000 67,000
Inspector 36,000 36,000 — 1 36,000 36,000
Manager 52,000 140,000 23,794 14 81,293 76,000
Process/manufacturing/project engineer 55,000 55,000 — 1 55,000 55,000
Quality engineer 37,000 99,500 20,665 6 73,417 75,000
Specialist 52,000 52,000 — 1 52,000 52,000
Technician 52,000 52,000 — 1 52,000 52,000
Vice president/executive 100,000 245,000 102,530 2 172,500 172,500
Social services
Consultant $52,500 $93,000 $20,255 3 $72,500 $72,000
Coordinator 34,000 52,000 12,728 2 43,000 43,000
Director 55,400 61,000 2,599 4 58,350 58,500
Educator/instructor 73,400 73,400 — 1 73,400 73,400
Manager 30,000 121,000 47,648 3 67,333 51,000
Specialist 47,000 60,000 9,192 2 53,500 53,500
Supervisor 74,000 74,000 — 1 74,000 74,000
Vice president/executive 72,600 150,000 42,098 3 120,867 140,000
Transportation
services
Associate $93,000 $93,000 — 1 $93,000 $93,000
Auditor 52,800 98,000 $15,914 10 71,780 73,000
Black Belt 62,500 139,000 31,273 5 93,500 86,000
Consultant 74,000 74,000 — 1 74,000 74,000
Coordinator 50,000 52,000 1,414 2 51,000 51,000
Director 72,000 136,000 19,882 11 106,305 110,000
Green Belt 52,000 52,000 — 1 52,000 52,000
Inspector 52,000 52,000 — 1 52,000 52,000
Manager 50,000 162,000 26,618 38 87,221 84,500
Master Black Belt 75,000 102,000 19,092 2 88,500 88,500
Process/manufacturing/project engineer 80,400 97,000 7,209 4 86,600 84,500
Quality engineer 45,000 105,000 14,154 19 71,061 75,000
Software quality engineer 74,000 74,000 — 1 74,000 74,000
Specialist 35,000 70,000 11,881 6 49,229 49,000
Supervisor 50,000 68,000 10,116 3 56,333 51,000
Supplier quality engineer/professional 65,000 82,000 7,257 4 75,000 76,500
Vice president/executive 98,000 170,000 22,998 8 131,263 130,000
Salary by service industry and job title for U.S.
respondents / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Utilities
Analyst $53,000 $75,000 $12,241 3 $67,100 $73,300
Auditor 54,000 105,000 17,197 8 74,063 70,000
Black Belt 46,000 140,000 28,610 11 88,597 97,000
Consultant 75,000 160,000 32,859 5 108,780 101,000
Coordinator 74,000 147,000 33,301 6 101,167 84,000
Director 100,000 174,000 31,193 5 137,000 145,000
Inspector 41,600 62,000 14,425 2 51,800 51,800
Manager 65,500 145,000 18,700 31 101,682 100,000
Master Black Belt 121,000 150,000 12,258 4 132,750 130,000
Process/manufacturing/project engineer 98,000 107,000 6,364 2 102,500 102,500
Quality engineer 56,000 103,000 13,698 21 78,614 75,000
Reliability/safety engineer 63,000 114,000 27,221 3 94,000 105,000
Specialist 53,000 116,000 25,017 5 94,680 98,500
Supervisor 71,000 129,396 18,989 9 96,511 100,000
Supplier quality engineer/professional 71,000 105,000 15,650 4 81,750 75,500
Technician 44,000 80,000 25,456 2 62,000 62,000
Vice president/executive 130,000 176,000 20,662 4 147,750 142,500
Wholesale
services
Auditor $38,000 $88,000 $35,355 2 $63,000 $63,000
Coordinator 52,000 52,000 — 1 52,000 52,000
Director 65,000 111,000 22,884 4 88,500 89,000
Manager 35,000 104,000 24,641 6 79,000 83,000
Process/manufacturing/project engineer 94,544 94,544 — 1 94,544 94,544
Quality engineer 37,800 37,800 — 1 37,800 37,800
Specialist 42,000 42,000 — 2 42,000 42,000
Supervisor 38,000 38,000 — 1 38,000 38,000
Supplier quality engineer/professional 64,000 64,000 — 1 64,000 64,000
Technician 37,856 45,760 3,954 3 41,872 42,000
Other services
Analyst $38,000 $76,000 $14,720 6 $53,333 $49,000
Associate 21,000 72,000 26,665 3 51,000 60,000
Auditor 40,000 127,920 28,878 9 70,858 60,000
Black Belt 58,000 98,000 20,207 3 79,667 83,000
Calibration technician 50,000 50,000 — 1 50,000 50,000
Champion 50,000 85,000 24,749 2 67,500 67,500
Consultant 85,000 180,000 41,307 5 112,600 88,000
Coordinator 31,000 86,424 18,551 7 53,203 50,000
Director 42,000 190,000 31,552 21 104,373 100,000
Manager 35,000 144,000 23,024 50 79,085 73,847
Master Black Belt 120,000 120,000 — 1 120,000 120,000
Process/manufacturing/project engineer 60,000 100,000 28,284 2 80,000 80,000
Quality engineer 42,500 85,000 21,363 4 67,125 70,500
Reliability/safety engineer 113,000 125,000 8,485 2 119,000 119,000
Software quality engineer 116,641 116,641 — 1 116,641 116,641
Specialist 42,000 117,000 21,262 11 67,116 67,275
Supervisor 41,000 90,000 20,238 4 67,650 69,800
Supplier quality engineer/professional 53,000 134,000 40,516 3 92,833 91,500
Technician 45,000 45,000 — 1 45,000 45,000
Vice president/executive 95,000 240,000 58,946 6 158,933 160,500
Salary by service industry and job title for Canadian
respondents / TABLE 5
Minimum Maximum
Standard
deviation
Count Mean Median
Construction
services
Auditor $92,000 $92,000 — 1 $92,000 $92,000
Manager 65,000 107,000 $23,180 3 91,667 103,000
Quality engineer 90,000 105,000 10,607 2 97,500 97,500
Specialist 94,500 94,500 — 1 94,500 94,500
Supplier quality engineer/professional 100,000 100,000 — 1 100,000 100,000
Vice president/executive 120,000 120,000 — 1 120,000 120,000
Analyst 40,800 40,800 — 1 40,800 40,800
Consulting
and other
professional,
scientific and
technical
services
Auditor $40,000 $120,000 $33,417 4 $75,000 $70,000
Consultant 62,000 120,000 29,070 3 92,167 94,500
Coordinator 36,000 71,000 18,520 3 57,000 64,000
Director 95,000 110,000 10,607 2 102,500 102,500
Manager 64,000 110,000 17,213 6 95,500 98,000
Process/manufacturing/project engineer 160,000 160,000 — 1 160,000 160,000
Quality engineer 51,500 90,000 18,150 4 77,075 83,400
Specialist 60,000 75,000 10,607 2 67,500 67,500
Technician 34,753 50,000 10,781 2 42,377 42,377
Educational
services
Educator/instructor $82,000 $134,000 $26,907 3 $112,000 $120,000
Financial and
insurance
services
Analyst $55,000 $65,000 $7,071 2 $60,000 $60,000
Associate 66,000 66,000 — 1 66,000 66,000
Black Belt 75,000 100,500 18,031 2 87,750 87,750
Director 95,614 104,000 5,930 2 99,807 99,807
Manager 85,000 85,000 — 1 85,000 85,000
Master Black Belt 105,000 105,000 — 1 105,000 105,000
Specialist 44,000 44,000 — 1 44,000 44,000
Government
and public
administration
services
Consultant $106,000 $106,000 — 1 $106,000 $106,000
Coordinator 37,000 37,000 — 1 37,000 37,000
Director 109,701 110,000 $211 2 109,851 109,851
Inspector 30,000 30,000 — 1 30,000 30,000
Manager 56,000 105,000 20,506 4 83,415 86,330
Process/manufacturing/project engineer 88,000 88,000 — 1 88,000 88,000
Quality engineer 90,000 90,000 — 1 90,000 90,000
Software quality engineer 55,000 55,000 — 1 55,000 55,000
Specialist 60,000 60,000 — 1 60,000 60,000
Technician 80,500 80,500 — 1 80,500 80,500
Vice president/executive 130,000 130,000 — 1 130,000 130,000
Healthcare
services
Analyst $72,000 $72,000 — 1 $72,000 $72,000
Associate 40,000 87,400 $26,808 3 56,467 42,000
Consultant 73,000 73,000 — 1 73,000 73,000
Director 100,000 100,000 — 1 100,000 100,000
Manager 80,000 99,000 8,337 5 90,680 92,000
Specialist 70,000 81,646 8,235 2 75,823 75,823
Supervisor 68,865 68,865 — 1 68,865 68,865
Table 5 includes results for: x Full-time employees,  Part-time employees,  U.S. employees, x Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. Canadian salaries are noted in Canadian dollars.
Salary by service industry and job title for Canadian
respondents / TABLE 5 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Information
services
Analyst $64,539 $65,500 $680 2 $65,020 $65,020
Auditor 62,000 62,000 — 1 62,000 62,000
Manager 78,000 110,000 15,108 4 88,250 82,500
Software quality engineer 86,000 86,000 — 1 86,000 86,000
Specialist 70,000 100,000 21,213 2 85,000 85,000
Supplier quality engineer/professional 55,096 55,096 — 1 55,096 55,096
Technician 65,000 65,000 — 1 65,000 65,000
Oil and gas
extraction and
refining
Auditor $68,000 $68,000 — 1 $68,000 $68,000
Coordinator 57,000 63,000 $3,055 3 60,333 61,000
Director 150,000 150,000 — 1 150,000 150,000
Green Belt 85,000 85,000 — 1 85,000 85,000
Manager 58,500 125,000 25,456 9 94,056 96,000
Quality engineer 65,000 139,000 52,326 2 102,000 102,000
Reliability/safety engineer 200,000 200,000 — 1 200,000 200,000
Specialist 100,000 155,000 38,891 2 127,500 127,500
Supervisor 70,000 70,000 — 1 70,000 70,000
Retail services
Manager $61,000 $61,000 — 1 $61,000 $61,000
Quality engineer 72,000 72,000 — 1 72,000 72,000
Specialist 50,000 50,000 — 1 50,000 50,000
Social services Manager $86,000 $86,000 — 1 $86,000 $86,000
Transportation
services
Black Belt $82,000 $82,000 — 1 $82,000 $82,000
Coordinator 44,597 44,597 — 1 44,597 44,597
Inspector 32,240 32,240 — 1 32,240 32,240
Manager 44,742 135,000 $45,226 3 91,581 95,000
Quality engineer 42,000 77,350 17,880 3 58,117 55,000
Software quality engineer 81,000 81,000 — 1 81,000 81,000
Specialist 50,000 79,000 20,506 2 64,500 64,500
Utilities
Analyst $62,000 $80,000 $12,728 2 $71,000 $71,000
Coordinator 72,000 72,000 — 1 72,000 72,000
Director 125,000 125,000 — 1 125,000 125,000
Manager 100,000 100,000 — 1 100,000 100,000
Quality engineer 91,000 100,000 6,364 2 95,500 95,500
Calibration technician 70,000 70,000 — 1 70,000 70,000
Wholesale
services
Director $100,000 $100,000 — 1 $100,000 $100,000
Manager 59,000 59,000 — 1 59,000 59,000
Other services
Consultant $84,000 $84,000 — 1 $84,000 $84,000
Coordinator 47,000 50,000 $2,121 2 48,500 48,500
Director 100,000 100,000 — 1 100,000 100,000
Manager 65,000 92,000 12,432 4 75,625 72,750
Specialist 67,000 67,000 — 1 67,000 67,000
Supervisor 79,000 79,000 — 1 79,000 79,000
Supplier quality engineer/professional 105,000 105,000 — 1 105,000 105,000
Inspector 35,360 35,360 — 1 35,360 35,360

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THE VAST MAJORITY of quality professionals who
participated in this year’s salary survey work in the
United States or Canada. Only 0.6% of the respondents
work in other countries, as Table 1 shows. The 50 peo-
ple who work in these other countries form the “inter-
national” group that’s referenced in some sections of
the salary survey report.
The survey asked the international respondents to re-
port their salaries in U.S. dollars so they could be in-
cluded in Table 2. This table breaks down their sala-
ries by country and job title. If there’s more than one
respondent in a country, the country’s overall aver-
age salary is provided in the “All respondents” row.
The United States is where 94.1% of the respondents
work. You can find their salaries broken down by U.S.
states and territories in Table 3. A more detailed look
is provided in Table 4, which breaks down the U.S. re-
spondents’ average salaries by 50 metropolitan areas.
The metropolitan areas are grouped according to the
region in which they’re located. The regions, which
start from the East Coast and work westward, are:
• New England.
• Middle Atlantic.
• East North Central.
• North West Central.
• South Atlantic.
• East South Central.
• West South Central.
• Mountain.
• Pacifc.
If you’re uncertain of which region you’re in, see
section 2 of the survey report.
Similar to Table 4, Table 5 breaks down Canadian
respondents’ salaries by metropolitan areas. However,
in this table, the metropolitan areas are listed alpha-
betically. You can find a breakdown of the Canadian
respondents’ salaries by province in section 2.
Part 1. Regular Employee Results
Section 13. Salary by Geographic Location
Table 1 includes results for: x Full-time employees,
x Part-time employees, x U.S. employees,
x Canadian employees,
x International employees
Note: Percentages may not equal 100% due to
rounding.
Where respondents
work / TABLE 1
Count Percentage
United States 7,511 94.13%
Canada 418 5.24
Mexico 20 0.25
China 7 0.09
Egypt 2 0.03
India 2 0.03
Malaysia 2 0.03
Qatar 2 0.03
Singapore 2 0.03
Angola 1 0.01
Bosnia and Herzegovina 1 0.01
Germany 1 0.01
Honduras 1 0.01
Iraq 1 0.01
Israel 1 0.01
Nigeria 1 0.01
Philippines 1 0.01
Republic of Korea 1 0.01
Romania 1 0.01
Saudi Arabia 1 0.01
Switzerland 1 0.01
United Arab Emirates 1 0.01
Quality Professionals
Around the World
Salary by job title for international
respondents / TABLE 2
Average salary Count
Angola Consultant $201,000 1
Bosnia and
Herzegovina
Black Belt $9,000 1
China
All respondents $57,357 7
Director 135,000 1
Manager 89,000 1
Quality engineer 70,000 1
Supervisor 24,250 2
Supplier quality engineer/
professional
16,000 1
Technician 43,000 1
Egypt
All respondents $77,855 2
Manager 150,000 1
Specialist 5,710 1
Germany Analyst $75,000 1
Honduras Manager $96,000 1
India
All respondents $46,172 2
Auditor 22,344 1
Green Belt 70,000 1
Iraq Technician $139,000 1
Israel Reliability/safety engineer $50,000 1
Malaysia
All respondents $53,760 2
Quality engineer 9,600 1
Vice president/executive 97,920 1
Mexico
All respondents $52,109 20
Coordinator 37,000 1
Director 110,000 1
Manager 75,914 7
Quality engineer 35,443 9
Supplier quality engineer/
professional
22,400 2
Nigeria Quality engineer $80,400 1
Philippines Software quality engineer $11,244 1
Qatar
All respondents $144,500 2
Consultant 200,000 1
Manager 89,000 1
Republic of Korea Director $170,000 1
Romania Manager $120,000 1
Saudi Arabia Manager $165,000 1
Singapore
All respondents $108,500 2
Manager 195,000 1
Quality engineer 22,000 1
Switzerland Director $178,000 1
United Arab Emirates Manager $195,000 1
Table 2 includes results for: x Full-time employees,  Part-time employees,
 U.S. employees,  Canadian employees, x International employees
Note: Respondents were asked to specify their salaries in U.S. dollars.
Categories in which there were no respondents aren’t included.
Of the five Canadian
metropolitan areas
included in the sur-
vey, Ontario was
the most men-
tioned place to
work. Calgary
had the highest
average salary at
$86,296. Vancouver
had the lowest aver-
age salary, $70,665.

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Salary by U.S. states and territories / TABLE 3
Minimum Maximum
Standard
deviation
Count Mean Median
Alabama
Analyst $56,575 $103,500 $17,503 6 $72,015 $69,000
Associate 51,000 51,000 — 1 51,000 51,000
Auditor 59,800 88,000 19,940 2 73,900 73,900
Calibration technician 75,000 75,000 — 1 75,000 75,000
Consultant 45,000 45,000 — 1 45,000 45,000
Coordinator 78,000 78,000 — 1 78,000 78,000
Director 83,200 125,000 15,212 8 100,688 99,150
Green Belt 80,000 80,000 — 1 80,000 80,000
Manager 45,629 150,000 27,265 22 84,393 77,500
Process/manufacturing/project engineer 64,000 93,600 15,227 3 80,867 85,000
Quality engineer 51,000 105,400 13,947 21 67,258 64,500
Reliability/safety engineer 100,000 135,000 24,749 2 117,500 117,500
Software quality engineer 95,000 105,000 7,071 2 100,000 100,000
Specialist 42,000 103,000 20,956 9 67,610 64,000
Supervisor 37,000 104,400 27,843 6 69,067 62,500
Supplier quality engineer/professional 110,000 110,000 — 1 110,000 110,000
Technician 27,000 40,000 7,000 3 35,000 38,000
Vice president/executive 99,000 125,000 11,824 4 115,915 119,830
Alaska
Director $94,000 $155,000 $43,134 2 $124,500 $124,500
Manager 107,000 115,000 5,657 2 111,000 111,000
Process/manufacturing/project engineer 113,500 113,500 — 1 113,500 113,500
Arizona
Analyst $47,500 $102,000 $28,984 4 $72,375 $70,000
Auditor 48,000 72,342 13,956 3 64,114 72,000
Black Belt 70,000 110,000 15,764 7 97,190 103,000
Calibration technician 41,000 41,000 — 1 41,000 41,000
Consultant 90,000 90,000 — 1 90,000 90,000
Coordinator 51,225 68,100 7,489 4 59,081 58,500
Director 60,000 185,000 39,067 12 114,417 111,500
Manager 54,195 125,000 22,709 33 85,697 82,000
Master Black Belt 65,000 140,000 30,631 4 102,750 103,000
Process/manufacturing/project engineer 87,000 150,000 31,670 4 113,500 108,500
Quality engineer 35,000 136,000 21,716 27 81,619 80,002
Reliability/safety engineer 100,000 140,000 18,136 4 113,250 106,500
Software quality engineer 69,000 106,000 11,852 10 88,050 87,500
Specialist 41,122 127,000 31,488 6 72,860 71,950
Supervisor 69,000 80,000 4,662 4 73,455 72,410
Supplier quality engineer/professional 99,600 107,000 5,233 2 103,300 103,300
Technician 44,000 44,000 — 1 44,000 44,000
Vice president/executive 130,000 232,000 54,049 3 170,667 150,000
Arkansas
Analyst $45,000 $45,000 — 1 $45,000 $45,000
Auditor 35,000 52,000 $7,021 5 45,600 49,000
Black Belt 81,500 86,000 2,291 3 83,500 83,000
Consultant 68,000 75,000 4,950 2 71,500 71,500
Director 84,000 105,000 14,849 2 94,500 94,500
Inspector 30,000 30,000 — 1 30,000 30,000
Manager 40,000 97,000 15,720 14 72,400 73,500
Master Black Belt 85,000 85,000 — 1 85,000 85,000
Process/manufacturing/project engineer 72,000 87,500 8,431 3 77,833 74,000
Quality engineer 40,000 95,900 18,355 10 70,600 75,300
Specialist 74,300 74,300 — 1 74,300 74,300
Supervisor 50,000 100,000 35,355 2 75,000 75,000
Supplier quality engineer/professional 53,000 70,000 8,505 3 61,667 62,000
Technician 32,000 50,000 6,810 5 38,420 36,500
Table 3 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included.
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
California
Analyst $44,940 $105,000 $18,198 14 $68,909 $68,500
Associate 21,000 98,500 25,695 7 54,357 50,000
Auditor 38,064 121,000 21,651 32 79,097 80,000
Black Belt 62,500 140,000 23,430 12 99,810 101,715
Calibration technician 50,000 75,000 10,810 4 59,425 56,350
Champion 106,000 120,000 9,899 2 113,000 113,000
Consultant 65,000 150,000 28,394 11 103,095 100,000
Coordinator 50,000 147,000 30,688 10 86,874 86,740
Director 42,000 200,000 31,228 94 125,099 126,000
Educator/instructor 48,000 200,000 56,844 5 127,800 117,000
Green Belt 48,000 58,000 7,071 2 53,000 53,000
Inspector 25,000 85,000 18,213 10 56,760 56,500
Manager 40,000 165,000 23,923 167 99,961 100,000
Master Black Belt 81,000 142,000 24,978 6 111,500 113,000
Process/manufacturing/project engineer 44,000 111,380 18,841 18 80,909 83,000
Quality engineer 37,707 160,000 19,467 110 83,583 83,000
Reliability/safety engineer 78,000 141,000 21,699 8 117,695 126,781
Software quality engineer 75,000 132,000 15,702 12 106,750 109,000
Specialist 37,000 132,000 25,816 25 83,543 84,240
Supervisor 33,600 170,000 31,200 23 78,663 74,000
Supplier quality engineer/professional 50,000 146,000 21,722 21 94,703 95,560
Technician 32,000 57,850 8,900 9 43,188 43,000
Vice president/executive 92,000 280,000 53,428 18 184,922 188,800
Colorado
Analyst $65,000 $94,200 $20,648 2 $79,600 $79,600
Associate 45,000 93,000 25,325 3 64,333 55,000
Auditor 40,000 98,000 23,317 5 64,200 65,000
Black Belt 84,297 115,000 12,435 5 99,799 104,700
Consultant 85,000 161,000 34,684 4 110,079 97,159
Coordinator 31,200 74,000 20,327 4 50,175 47,750
Director 82,909 175,000 27,339 15 122,094 120,000
Educator/instructor 38,000 135,000 68,589 2 86,500 86,500
Green Belt 72,000 72,000 — 1 72,000 72,000
Inspector 43,500 43,500 — 1 43,500 43,500
Manager 50,000 136,600 21,126 39 90,017 86,000
Master Black Belt 87,320 105,000 7,379 4 94,922 93,684
Process/manufacturing/project engineer 68,000 120,000 19,559 6 88,833 85,000
Quality engineer 43,680 132,675 21,937 23 85,300 80,000
Reliability/safety engineer 73,000 111,212 16,435 5 94,142 91,500
Software quality engineer 49,000 123,000 27,554 5 84,800 86,000
Specialist 48,000 115,000 23,549 8 70,700 59,500
Supervisor 55,000 75,000 11,547 3 68,333 75,000
Supplier quality engineer/professional 77,900 84,500 3,675 3 82,133 84,000
Technician 34,320 34,320 — 1 34,320 34,320
Vice president/executive 100,000 275,000 59,923 7 153,857 133,000
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Connecticut
Analyst $32,000 $85,000 $27,319 3 $62,333 $70,000
Associate 49,995 88,000 26,874 2 68,998 68,998
Auditor 62,000 70,000 5,657 2 66,000 66,000
Black Belt 81,000 120,000 22,374 3 94,167 81,500
Calibration technician 36,000 36,000 — 1 36,000 36,000
Consultant 65,000 65,000 — 1 65,000 65,000
Coordinator 39,000 150,000 33,456 8 79,176 73,000
Director 75,000 212,000 32,257 18 122,807 119,800
Green Belt 64,000 64,000 — 1 64,000 64,000
Manager 36,000 150,000 26,861 30 89,614 87,500
Master Black Belt 86,900 145,000 26,873 4 105,725 95,500
Process/manufacturing/project engineer 59,225 77,000 9,986 3 70,742 76,000
Quality engineer 47,000 115,000 15,821 34 70,242 66,500
Reliability/safety engineer 80,000 105,000 9,646 5 89,100 87,000
Specialist 39,550 130,500 37,920 4 87,013 89,000
Supervisor 52,000 82,000 13,439 4 66,886 66,773
Supplier quality engineer/professional 55,000 71,000 11,314 2 63,000 63,000
Technician 41,000 44,000 2,121 2 42,500 42,500
Vice president/executive 122,000 190,000 37,899 3 165,667 185,000
Delaware
Coordinator $52,000 $52,000 — 1 $52,000 $52,000
Director 95,725 137,000 $29,186 2 116,363 116,363
Educator/instructor 70,000 70,000 — 1 70,000 70,000
Manager 47,000 165,000 37,950 7 88,446 79,000
Master Black Belt 113,000 113,000 — 1 113,000 113,000
Quality engineer 68,000 100,000 16,823 3 81,000 75,000
Reliability/safety engineer 75,000 75,000 — 1 75,000 75,000
Specialist 59,600 112,000 26,688 3 82,867 77,000
Supervisor 74,161 104,500 21,453 2 89,331 89,331
Vice president/executive 81,000 81,000 — 1 81,000 81,000
District of
Columbia
Analyst $50,000 $80,000 $10,334 6 $69,000 $70,000
Auditor 76,000 90,000 9,899 2 83,000 83,000
Black Belt 102,000 139,000 26,163 2 120,500 120,500
Consultant 75,000 132,500 27,071 5 97,200 83,000
Coordinator 114,000 114,000 — 1 114,000 114,000
Director 107,000 150,000 16,308 6 128,490 130,470
Manager 83,600 162,000 24,623 11 123,139 125,000
Master Black Belt 140,000 140,000 — 1 140,000 140,000
Reliability/safety engineer 80,000 80,000 — 1 80,000 80,000
Software quality engineer 126,900 126,900 — 1 126,900 126,900
Specialist 72,000 150,000 55,154 2 111,000 111,000
Supervisor 90,000 171,000 57,276 2 130,500 130,500
Vice president/executive 254,000 254,000 — 1 254,000 254,000

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Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Florida
Analyst $35,000 $89,000 $20,141 7 $56,186 $50,000
Associate 67,000 67,000 — 1 67,000 67,000
Auditor 34,800 109,441 21,088 8 69,049 68,575
Black Belt 48,290 101,000 17,337 12 83,153 88,250
Calibration technician 60,000 60,000 — 2 60,000 60,000
Consultant 48,000 100,000 27,404 3 69,000 59,000
Coordinator 42,000 70,000 12,896 5 53,600 46,000
Director 56,000 167,000 26,992 28 96,563 90,000
Educator/instructor 80,000 80,000 — 1 80,000 80,000
Green Belt 50,000 85,000 24,749 2 67,500 67,500
Inspector 29,000 60,642 11,285 9 45,294 45,000
Manager 22,568 145,000 23,481 69 80,568 80,000
Master Black Belt 83,000 130,000 16,623 7 114,000 120,000
Process/manufacturing/project engineer 45,000 150,000 35,333 9 89,861 85,000
Quality engineer 41,600 129,000 16,284 36 74,138 74,250
Reliability/safety engineer 47,097 125,000 24,092 7 80,228 79,000
Software quality engineer 110,000 110,000 — 2 110,000 110,000
Specialist 38,000 116,000 23,734 12 69,703 66,571
Supervisor 39,000 86,000 16,345 9 65,222 72,000
Supplier quality engineer/professional 55,760 102,000 15,548 6 81,577 81,300
Technician 31,500 50,000 8,410 4 43,875 47,000
Vice president/executive 106,000 518,781 123,026 11 184,262 135,000
Georgia
Analyst $43,000 $84,400 $15,925 9 $63,767 $68,500
Associate 70,000 70,000 — 1 70,000 70,000
Auditor 52,800 100,000 19,360 6 77,967 81,500
Black Belt 75,000 119,000 16,578 6 95,950 96,850
Consultant 70,000 123,000 18,642 7 95,088 92,500
Coordinator 30,000 78,000 19,250 5 54,100 47,000
Director 49,000 165,000 28,678 26 116,200 120,000
Educator/instructor 60,000 104,250 21,067 4 86,813 91,500
Green Belt 55,000 55,000 — 1 55,000 55,000
Manager 30,000 144,000 22,913 63 85,580 84,000
Master Black Belt 72,000 125,000 27,791 3 93,667 84,000
Process/manufacturing/project engineer 53,500 94,544 17,460 5 75,909 76,500
Quality engineer 52,000 109,000 16,156 26 71,454 66,000
Reliability/safety engineer 95,000 207,000 51,327 4 130,810 110,620
Software quality engineer 80,000 80,000 — 1 80,000 80,000
Specialist 45,343 98,000 19,100 10 68,334 67,250
Supervisor 20,000 63,500 11,299 10 45,800 48,000
Supplier quality engineer/professional 82,000 84,000 1,414 2 83,000 83,000
Technician 60,000 60,000 — 2 60,000 60,000
Vice president/executive 100,000 150,000 35,355 2 125,000 125,000
Guam Supervisor $67,600 $67,600 — 1 $67,600 $67,600
Hawaii
Analyst $70,000 $76,000 $4,243 2 $73,000 $73,000
Auditor 91,545 91,545 — 1 91,545 91,545
Manager 36,000 80,000 22,121 3 59,333 62,000
Idaho
Analyst $71,000 $71,000 — 1 $71,000 $71,000
Auditor 46,800 46,800 — 1 46,800 46,800
Black Belt 46,800 74,000 $19,233 2 60,400 60,400
Director 125,000 125,000 — 1 125,000 125,000
Manager 33,999 130,000 40,209 5 92,200 93,000
Master Black Belt 115,000 115,000 — 1 115,000 115,000
Quality engineer 68,000 90,000 11,672 4 79,065 79,130
Software quality engineer 116,641 116,641 — 1 116,641 116,641
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Illinois
Analyst $43,000 $123,300 $28,214 13 $65,892 $52,000
Associate 51,000 73,754 11,405 3 61,918 61,000
Auditor 31,500 109,000 22,390 13 71,662 73,000
Black Belt 68,000 119,000 16,395 17 95,140 94,000
Calibration technician 48,000 67,000 13,435 2 57,500 57,500
Champion 132,000 132,000 — 1 132,000 132,000
Consultant 60,000 118,000 21,267 11 82,909 75,000
Coordinator 45,000 78,000 13,308 6 60,500 57,500
Director 53,000 190,000 30,238 33 115,496 110,000
Educator/instructor 43,000 140,000 50,441 3 83,500 67,500
Green Belt 53,000 105,000 26,764 3 82,667 90,000
Inspector 42,000 45,000 2,121 2 43,500 43,500
Manager 39,000 155,000 23,948 128 88,593 87,500
Master Black Belt 99,204 201,000 29,110 11 120,519 109,000
Process/manufacturing/project engineer 50,000 140,000 27,752 11 91,791 86,500
Quality engineer 36,000 114,000 14,426 64 71,347 71,000
Reliability/safety engineer 108,000 108,000 — 1 108,000 108,000
Software quality engineer 83,000 112,000 14,572 3 98,333 100,000
Specialist 38,000 125,000 28,057 11 80,818 79,500
Supervisor 32,000 120,000 24,485 14 71,499 69,500
Supplier quality engineer/professional 53,000 107,000 14,041 14 83,107 86,000
Technician 42,000 58,000 6,306 6 49,167 47,500
Vice president/executive 83,000 500,000 119,762 12 199,417 178,000
Indiana
Analyst $57,000 $57,000 — 1 $57,000 $57,000
Associate 36,000 50,000 $9,899 2 43,000 43,000
Auditor 33,400 98,000 18,346 12 63,813 65,113
Black Belt 43,600 101,000 22,043 8 73,895 75,000
Calibration technician 75,000 75,000 — 1 75,000 75,000
Consultant 45,000 117,600 26,872 6 89,767 97,000
Coordinator 28,000 76,000 16,507 7 50,143 45,000
Director 55,000 216,000 35,092 23 105,574 103,000
Educator/instructor 68,000 69,000 707 2 68,500 68,500
Green Belt 42,000 42,000 — 1 42,000 42,000
Inspector 35,360 75,000 28,030 2 55,180 55,180
Manager 27,000 129,000 23,552 79 78,192 74,997
Master Black Belt 66,000 109,500 17,076 5 91,800 89,500
Process/manufacturing/project engineer 65,000 107,000 19,610 5 79,934 68,000
Quality engineer 42,000 96,000 13,611 59 69,170 72,000
Reliability/safety engineer 145,000 145,000 — 1 145,000 145,000
Software quality engineer 42,640 88,000 19,783 5 64,368 71,200
Specialist 40,000 108,000 20,169 11 65,173 57,500
Supervisor 55,000 105,000 18,918 6 75,000 72,500
Supplier quality engineer/professional 49,000 96,000 15,287 11 69,055 70,000
Technician 28,000 55,000 8,905 13 42,328 45,000
Vice president/executive 68,000 240,000 56,561 7 128,143 113,000

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Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Iowa
Analyst $45,500 $45,500 — 1 $45,500 $45,500
Associate 25,700 42,000 $11,526 2 33,850 33,850
Auditor 35,000 75,000 12,381 7 52,157 51,000
Black Belt 42,000 85,000 14,028 8 64,250 65,000
Calibration technician 65,000 65,000 — 1 65,000 65,000
Champion 94,800 94,800 — 1 94,800 94,800
Consultant 72,000 122,304 25,266 3 95,768 93,000
Coordinator 36,000 64,370 13,407 4 53,500 56,815
Director 100,000 175,000 26,393 7 123,437 115,000
Green Belt 70,000 70,000 — 1 70,000 70,000
Inspector 34,100 34,100 — 1 34,100 34,100
Manager 42,000 133,250 22,162 36 79,248 77,750
Master Black Belt 85,320 112,000 11,874 4 94,580 90,500
Process/manufacturing/project engineer 79,600 94,000 7,059 4 85,650 84,500
Quality engineer 37,000 91,500 12,341 29 70,489 72,000
Reliability/safety engineer 80,000 80,000 — 1 80,000 80,000
Specialist 78,888 78,888 — 1 78,888 78,888
Supervisor 40,000 90,000 22,181 5 63,000 58,000
Supplier quality engineer/professional 63,000 91,500 8,370 13 74,755 73,000
Technician 28,000 35,000 4,041 3 32,667 35,000
Vice president/executive 93,267 93,267 — 1 93,267 93,267
Kansas
Analyst $44,100 $60,000 $6,560 5 $50,040 $50,500
Associate 58,500 58,500 — 1 58,500 58,500
Auditor 54,000 58,500 3,182 2 56,250 56,250
Black Belt 60,000 150,000 63,640 2 105,000 105,000
Consultant 50,000 85,000 16,601 4 74,250 81,000
Coordinator 41,600 62,000 10,204 3 51,633 51,300
Director 52,000 130,000 24,012 7 94,714 100,000
Educator/instructor 55,560 55,560 — 1 55,560 55,560
Manager 42,068 121,000 20,104 15 73,271 69,000
Master Black Belt 128,000 130,000 1,414 2 129,000 129,000
Process/manufacturing/project engineer 68,000 80,000 8,485 2 74,000 74,000
Quality engineer 40,000 109,000 23,265 13 73,538 72,000
Reliability/safety engineer 59,000 90,000 21,920 2 74,500 74,500
Specialist 59,000 90,000 17,616 3 69,667 60,000
Supervisor 56,000 59,800 2,687 2 57,900 57,900
Supplier quality engineer/professional 92,000 92,000 — 1 92,000 92,000
Technician 36,000 39,000 2,121 2 37,500 37,500
Vice president/executive 72,600 211,850 65,085 4 119,863 97,500
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Kentucky
Analyst $40,000 $90,000 $24,281 4 $53,750 $42,500
Associate 50,000 55,161 3,649 2 52,581 52,581
Auditor 42,000 50,000 4,000 3 46,000 46,000
Black Belt 78,000 78,000 — 1 78,000 78,000
Calibration technician 45,000 45,000 — 1 45,000 45,000
Consultant 94,000 125,000 14,660 4 103,750 98,000
Coordinator 46,000 51,045 3,567 2 48,523 48,523
Director 60,000 150,000 29,829 6 99,167 93,500
Educator/instructor 147,000 147,000 — 1 147,000 147,000
Inspector 19,000 35,000 11,314 2 27,000 27,000
Manager 56,000 118,000 15,131 28 77,405 77,000
Master Black Belt 80,000 115,000 14,930 4 96,250 95,000
Process/manufacturing/project engineer 75,000 90,900 11,243 2 82,950 82,950
Quality engineer 25,000 104,600 21,142 18 68,176 64,540
Specialist 38,400 71,000 15,305 4 58,673 62,645
Supervisor 72,000 86,000 9,899 2 79,000 79,000
Supplier quality engineer/professional 49,000 94,000 21,093 4 63,250 55,000
Technician 35,000 65,000 12,500 4 48,750 47,500
Vice president/executive 95,000 102,000 4,950 2 98,500 98,500
Louisiana
Analyst $50,000 $62,500 $8,839 2 $56,250 $56,250
Auditor 75,000 79,000 2,828 2 77,000 77,000
Black Belt 65,000 65,000 — 1 65,000 65,000
Consultant 106,000 106,000 — 1 106,000 106,000
Coordinator 72,300 72,300 — 1 72,300 72,300
Director 62,000 102,600 23,440 3 75,533 62,000
Educator/instructor 84,000 84,000 — 1 84,000 84,000
Inspector 44,000 47,000 2,121 2 45,500 45,500
Manager 65,000 130,000 22,259 11 89,004 80,000
Master Black Belt 127,536 127,536 — 1 127,536 127,536
Process/manufacturing/project engineer 90,000 120,351 21,461 2 105,176 105,176
Quality engineer 65,000 126,000 43,134 2 95,500 95,500
Reliability/safety engineer 65,000 65,000 — 1 65,000 65,000
Specialist 55,000 56,000 707 2 55,500 55,500
Supervisor 54,250 54,250 — 1 54,250 54,250
Supplier quality engineer/professional 69,000 71,000 1,414 2 70,000 70,000
Vice president/executive 70,000 120,000 25,015 3 94,500 93,500
Maine
Auditor $66,350 $69,000 $1,874 2 $67,675 $67,675
Black Belt 85,700 85,700 — 1 85,700 85,700
Consultant 65,000 65,000 — 1 65,000 65,000
Director 57,000 140,000 41,549 3 97,333 95,000
Manager 52,000 106,000 20,327 5 74,300 72,000
Master Black Belt 94,000 94,000 — 1 94,000 94,000
Process/manufacturing/project engineer 61,425 101,000 18,178 4 78,406 75,600
Quality engineer 46,000 88,500 19,080 5 66,440 57,700
Specialist 42,000 55,000 6,807 3 47,333 45,000

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Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Maryland
Analyst $38,000 $87,500 $24,530 4 $66,875 $71,000
Associate 53,000 95,000 29,698 2 74,000 74,000
Auditor 66,230 110,000 17,638 6 87,705 87,000
Black Belt 58,000 120,000 21,817 6 90,507 96,500
Calibration technician 60,000 60,000 — 1 60,000 60,000
Consultant 93,000 135,000 17,951 4 118,250 122,500
Coordinator 110,000 110,000 — 1 110,000 110,000
Director 70,000 197,000 32,733 21 121,667 116,000
Green Belt 80,000 80,000 — 1 80,000 80,000
Inspector 90,000 102,000 8,485 2 96,000 96,000
Manager 35,000 180,000 31,911 41 101,619 105,000
Master Black Belt 190,000 190,000 — 1 190,000 190,000
Process/manufacturing/project engineer 80,400 140,000 31,411 3 104,467 93,000
Quality engineer 45,000 120,000 17,830 21 83,556 85,000
Reliability/safety engineer 133,000 133,000 — 1 133,000 133,000
Software quality engineer 74,000 122,000 18,236 9 103,795 110,000
Specialist 41,000 73,000 11,698 8 56,188 54,750
Supervisor 52,000 78,000 9,529 5 67,600 70,000
Technician 48,000 70,000 9,743 4 58,250 57,500
Vice president/executive 125,000 230,000 45,644 4 190,000 202,500
Massachusetts
Analyst $66,521 $71,000 $3,167 2 $68,761 $68,761
Associate 76,000 76,000 — 1 76,000 76,000
Auditor 40,000 160,000 32,516 10 85,022 85,000
Black Belt 55,000 101,000 17,633 6 81,477 82,522
Consultant 53,000 120,000 26,571 6 78,000 67,500
Coordinator 42,000 86,424 15,848 6 57,571 53,000
Director 54,000 225,000 40,017 27 136,870 128,000
Educator/instructor 60,000 120,000 42,426 2 90,000 90,000
Inspector 42,000 50,000 3,620 4 44,670 43,340
Manager 32,000 143,000 23,733 66 96,176 95,500
Master Black Belt 110,000 150,000 22,102 3 124,568 113,705
Process/manufacturing/project engineer 65,280 87,914 9,283 5 81,022 82,000
Quality engineer 37,800 163,000 27,831 47 83,636 74,000
Reliability/safety engineer 77,000 77,000 — 1 77,000 77,000
Software quality engineer 85,000 115,000 13,988 4 98,500 97,000
Specialist 40,000 110,500 19,198 17 60,211 51,837
Supervisor 63,000 79,000 6,387 5 68,860 66,300
Supplier quality engineer/professional 68,000 142,000 18,315 14 99,244 93,912
Technician 36,400 95,000 17,392 9 53,272 50,000
Vice president/executive 107,000 265,000 60,953 5 173,400 150,000
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Michigan
Analyst $43,500 $80,000 $12,840 7 $60,677 $58,240
Auditor 32,000 90,000 17,674 9 65,089 65,000
Black Belt 76,000 137,245 17,502 10 92,009 91,000
Calibration technician 48,000 60,000 8,485 2 54,000 54,000
Consultant 51,000 100,000 24,502 3 75,333 75,000
Coordinator 36,400 60,000 8,212 7 47,843 45,000
Director 42,000 170,000 28,847 26 107,538 110,000
Educator/instructor 90,000 90,000 — 1 90,000 90,000
Green Belt 47,000 47,000 — 1 47,000 47,000
Inspector 50,000 60,000 7,071 2 55,000 55,000
Manager 30,000 152,000 26,418 103 83,050 79,800
Master Black Belt 83,000 125,000 14,645 7 104,688 103,000
Process/manufacturing/project engineer 55,000 112,000 23,809 5 89,210 97,000
Quality engineer 24,000 100,700 17,619 48 65,681 67,750
Reliability/safety engineer 65,000 105,000 17,443 4 80,597 76,194
Software quality engineer 44,000 103,000 24,295 4 70,975 68,450
Specialist 39,683 117,800 21,835 18 68,889 64,000
Supervisor 56,000 130,000 29,791 7 87,143 85,000
Supplier quality engineer/professional 38,000 93,500 15,349 12 72,565 73,279
Technician 24,000 80,000 15,822 11 46,036 49,900
Vice president/executive 60,000 215,000 50,557 9 133,444 150,000
Minnesota
Analyst $47,000 $118,500 $24,286 9 $74,689 $69,700
Associate 89,000 89,000 — 1 89,000 89,000
Auditor 45,000 87,295 13,979 8 66,287 61,000
Black Belt 54,000 54,000 — 1 54,000 54,000
Calibration technician 52,000 58,000 4,243 2 55,000 55,000
Consultant 52,500 160,000 33,118 10 99,050 103,500
Coordinator 34,000 118,000 29,659 8 61,750 52,000
Director 72,500 141,000 20,893 24 104,843 102,900
Inspector 27,913 51,000 9,080 5 39,853 41,350
Manager 40,000 156,000 24,780 63 87,759 89,000
Process/manufacturing/project engineer 62,500 108,000 17,141 6 86,500 87,250
Quality engineer 44,000 110,841 14,746 76 75,736 73,500
Reliability/safety engineer 77,800 130,000 15,088 8 97,976 95,344
Software quality engineer 79,500 88,149 6,116 2 83,825 83,825
Specialist 37,000 123,500 27,060 20 76,560 71,250
Supervisor 40,000 95,000 14,045 11 64,966 66,250
Supplier quality engineer/professional 22,000 106,000 22,739 13 71,094 75,000
Technician 35,000 60,700 7,219 24 47,362 46,500
Vice president/executive 73,000 200,000 55,940 8 131,125 115,000
Mississippi
Auditor $56,000 $56,000 — 1 $56,000 $56,000
Black Belt 70,000 72,000 $1,414 2 71,000 71,000
Consultant 60,000 60,000 — 1 60,000 60,000
Coordinator 59,000 59,000 — 1 59,000 59,000
Director 120,000 120,000 — 1 120,000 120,000
Manager 62,000 125,000 19,730 7 84,053 82,000
Process/manufacturing/project engineer 60,400 98,000 19,254 3 76,800 72,000
Quality engineer 32,000 123,000 30,456 6 70,046 66,000
Specialist 84,000 95,000 7,778 2 89,500 89,500
Supervisor 58,000 58,000 — 1 58,000 58,000
Vice president/executive 120,000 120,000 — 1 120,000 120,000
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Missouri
Analyst $40,000 $81,000 $17,444 5 $56,420 $56,100
Associate 50,000 62,000 8,485 2 56,000 56,000
Auditor 39,820 100,000 22,445 8 69,353 69,500
Black Belt 46,000 110,000 24,077 5 76,800 75,000
Calibration technician 70,000 70,000 — 1 70,000 70,000
Champion 82,000 82,000 — 1 82,000 82,000
Consultant 32,000 101,000 20,151 8 67,205 70,000
Coordinator 35,500 77,500 15,020 8 52,629 50,000
Director 55,400 145,000 26,469 20 96,935 99,500
Educator/instructor 71,000 133,000 43,841 2 102,000 102,000
Green Belt 45,000 45,000 — 1 45,000 45,000
Inspector 24,000 54,216 11,315 7 34,786 31,163
Manager 36,000 130,000 21,483 46 83,772 85,500
Master Black Belt 103,000 125,000 15,556 2 114,000 114,000
Process/manufacturing/project engineer 52,000 112,000 20,500 8 79,374 79,500
Quality engineer 41,000 100,000 15,372 27 71,256 75,000
Reliability/safety engineer 72,000 110,000 16,913 4 96,340 101,680
Software quality engineer 72,000 72,000 — 1 72,000 72,000
Specialist 35,174 80,000 13,027 13 55,361 52,000
Supervisor 37,890 96,000 17,726 8 71,479 69,500
Supplier quality engineer/professional 55,000 60,200 2,414 4 58,300 59,000
Technician 35,000 80,000 15,459 6 49,833 45,500
Vice president/executive 86,000 200,000 39,943 9 136,222 134,000
Montana
Champion $83,000 $83,000 — 1 $83,000 $83,000
Consultant 97,000 97,000 — 1 97,000 97,000
Manager 55,000 105,000 $18,235 5 78,000 80,000
Process/manufacturing/project engineer 30,000 30,000 — 1 30,000 30,000
Specialist 39,000 39,000 — 1 39,000 39,000
Nebraska
Associate $69,000 $69,000 — 1 $69,000 $69,000
Auditor 52,000 52,000 — 1 52,000 52,000
Black Belt 62,000 86,600 $17,395 2 74,300 74,300
Coordinator 50,000 90,000 21,362 3 65,667 57,000
Director 67,000 108,000 11,074 9 90,167 89,000
Educator/instructor 39,000 39,000 — 1 39,000 39,000
Inspector 39,000 39,000 — 1 39,000 39,000
Manager 40,000 108,000 18,730 10 78,206 78,030
Master Black Belt 115,000 115,000 — 1 115,000 115,000
Process/manufacturing/project engineer 83,000 83,000 — 1 83,000 83,000
Quality engineer 53,000 82,750 9,243 11 71,004 73,000
Supervisor 35,866 59,000 11,864 3 48,955 52,000
Technician 39,500 52,000 8,839 2 45,750 45,750
Vice president/executive 110,000 131,000 14,849 2 120,500 120,500
Nevada
Analyst $42,000 $42,000 — 1 $42,000 $42,000
Associate 33,500 33,500 — 1 33,500 33,500
Auditor 30,000 155,000 $88,388 2 92,500 92,500
Consultant 62,000 62,000 — 1 62,000 62,000
Coordinator 43,680 43,680 — 1 43,680 43,680
Director 86,500 86,500 — 1 86,500 86,500
Inspector 58,000 58,000 — 1 58,000 58,000
Manager 60,000 92,638 11,165 7 77,691 81,600
Quality engineer 44,096 103,000 29,523 3 72,365 70,000
Reliability/safety engineer 114,000 114,000 — 1 114,000 114,000
Software quality engineer 100,000 100,000 — 1 100,000 100,000
Supervisor 50,000 109,000 30,315 4 78,500 77,500
Supplier quality engineer/professional 90,000 90,000 — 1 90,000 90,000
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
New Hampshire
Auditor $97,000 $97,000 — 1 $97,000 $97,000
Champion 85,000 85,000 — 1 85,000 85,000
Consultant 88,000 105,000 $6,540 6 98,950 100,000
Director 57,300 98,000 19,116 4 83,126 88,603
Manager 50,000 123,000 21,514 21 83,452 80,000
Process/manufacturing/project engineer 80,000 80,000 — 1 80,000 80,000
Quality engineer 45,000 93,600 13,253 17 69,885 70,000
Specialist 42,000 64,000 11,136 3 52,000 50,000
Supervisor 41,624 41,624 — 1 41,624 41,624
Supplier quality engineer/professional 78,000 94,241 8,644 3 87,831 91,253
Vice president/executive 74,000 92,000 12,728 2 83,000 83,000
New Jersey
Analyst $49,000 $125,000 $31,627 4 $91,250 $95,500
Associate 56,500 56,500 — 1 56,500 56,500
Auditor 40,000 123,000 25,555 15 79,827 75,000
Black Belt 86,000 105,000 8,261 4 94,250 93,000
Consultant 90,000 135,000 17,754 5 115,200 121,000
Coordinator 63,000 75,000 8,485 2 69,000 69,000
Director 83,000 187,500 27,026 26 128,158 122,500
Educator/instructor 112,600 112,600 — 1 112,600 112,600
Manager 39,000 140,500 23,902 60 94,523 93,000
Master Black Belt 110,000 150,000 18,798 4 127,163 124,325
Process/manufacturing/project engineer 63,000 95,000 13,756 4 80,625 82,250
Quality engineer 48,000 109,000 16,453 23 78,765 81,000
Specialist 47,000 101,000 14,846 15 74,787 78,000
Supervisor 72,000 100,210 19,947 2 86,105 86,105
Supplier quality engineer/professional 63,000 110,000 24,759 3 91,000 100,000
Technician 50,000 50,000 — 1 50,000 50,000
Vice president/executive 87,800 245,000 56,512 7 168,400 180,000
New Mexico
Analyst $73,300 $98,000 $12,774 3 $83,767 $80,000
Auditor 66,000 66,000 — 1 66,000 66,000
Black Belt 78,000 85,000 4,950 2 81,500 81,500
Director 40,000 110,000 29,534 5 82,333 98,366
Educator/instructor 50,000 50,000 — 1 50,000 50,000
Inspector 51,000 51,000 — 1 51,000 51,000
Manager 65,000 152,000 28,482 10 105,583 105,500
Process/manufacturing/project engineer 80,000 108,000 19,799 2 94,000 94,000
Quality engineer 67,000 119,400 18,429 7 92,414 94,000
Reliability/safety engineer 118,010 118,010 — 1 118,010 118,010
Software quality engineer 55,000 55,000 — 1 55,000 55,000
Specialist 50,000 96,200 14,181 8 69,698 68,500
Supervisor 33,000 33,000 — 1 33,000 33,000
Supplier quality engineer/professional 71,000 71,000 — 1 71,000 71,000
Technician 35,500 72,000 25,809 2 53,750 53,750
Vice president/executive 85,000 85,000 — 1 85,000 85,000

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Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
New York
Analyst $33,000 $74,000 $21,297 3 $50,167 $43,500
Associate 48,000 60,000 6,028 3 53,667 53,000
Auditor 22,000 143,000 34,139 10 65,506 62,500
Black Belt 62,500 134,000 28,244 5 92,300 95,000
Champion 68,000 68,000 — 1 68,000 68,000
Consultant 52,000 150,000 29,985 8 93,625 96,500
Coordinator 80,000 90,000 5,774 3 83,333 80,000
Director 42,000 168,000 30,587 31 110,279 113,000
Educator/instructor 87,000 128,000 28,991 2 107,500 107,500
Inspector 32,000 75,000 13,336 8 46,513 45,000
Manager 30,000 165,000 24,413 77 84,606 84,000
Master Black Belt 90,000 139,000 21,296 6 114,183 118,050
Process/manufacturing/project engineer 46,000 128,000 25,885 8 72,063 68,500
Quality engineer 34,424 150,000 21,581 55 76,343 75,000
Reliability/safety engineer 74,083 80,000 2,464 4 77,452 77,863
Software quality engineer 56,000 92,500 15,567 7 75,786 80,000
Specialist 40,000 115,000 27,045 12 75,492 83,500
Supervisor 40,000 103,000 23,847 5 74,800 71,000
Supplier quality engineer/professional 55,000 105,000 17,361 9 80,133 78,000
Technician 30,000 70,000 14,436 10 45,558 40,000
Vice president/executive 67,000 210,000 40,346 10 135,300 135,500
North Carolina
Analyst $52,363 $104,000 $17,776 7 $66,738 $60,000
Associate 65,000 75,000 7,071 2 70,000 70,000
Auditor 48,000 90,000 17,567 10 69,952 72,500
Black Belt 70,000 127,000 17,232 8 91,500 90,750
Calibration technician 48,000 56,000 5,657 2 52,000 52,000
Champion 110,000 110,000 — 1 110,000 110,000
Consultant 35,000 160,000 38,560 7 94,757 104,300
Coordinator 35,100 91,000 17,960 7 60,421 58,000
Director 55,000 175,000 25,128 25 108,625 108,000
Educator/instructor 72,000 80,000 5,657 2 76,000 76,000
Green Belt 74,000 74,000 — 1 74,000 74,000
Inspector 27,560 27,560 — 1 27,560 27,560
Manager 30,000 150,000 23,268 66 84,397 81,911
Master Black Belt 80,000 119,000 15,896 5 96,271 98,000
Process/manufacturing/project engineer 45,000 109,000 21,023 7 79,571 75,000
Quality engineer 44,000 118,500 12,845 45 74,351 74,000
Software quality engineer 79,871 80,000 91 2 79,936 79,936
Specialist 42,000 110,000 16,796 20 65,141 66,500
Supervisor 41,000 88,000 16,111 12 65,841 64,000
Supplier quality engineer/professional 30,000 119,000 23,949 13 77,514 79,086
Technician 40,000 58,000 6,706 6 48,833 50,500
Vice president/executive 72,000 185,000 35,594 11 127,815 130,000
North Dakota
Auditor $34,000 $34,000 — 1 $34,000 $34,000
Black Belt 84,000 84,000 — 1 84,000 84,000
Manager 62,000 102,744 $28,810 2 82,372 82,372
Quality engineer 50,000 67,000 9,179 3 56,500 52,500
Supplier quality engineer/professional 84,324 84,324 — 1 84,324 84,324
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Ohio
Analyst $37,700 $71,500 $16,080 4 $57,050 $59,500
Associate 21,000 80,000 25,528 4 47,463 44,425
Auditor 26,525 95,000 19,155 17 62,839 65,000
Black Belt 47,597 78,000 9,248 11 68,054 72,000
Calibration technician 40,000 40,000 — 1 40,000 40,000
Consultant 75,000 112,000 14,158 5 88,300 83,500
Coordinator 29,000 97,500 21,998 13 51,166 46,000
Director 40,000 205,000 39,104 28 98,004 97,004
Educator/instructor 22,000 125,000 35,776 6 75,767 75,000
Green Belt 52,000 75,000 11,558 3 64,167 65,500
Inspector 35,000 54,000 7,668 5 44,280 42,400
Manager 27,500 158,400 22,740 116 75,550 73,600
Master Black Belt 82,500 115,000 13,065 5 96,700 91,000
Process/manufacturing/project engineer 39,000 100,000 20,501 10 67,208 70,000
Quality engineer 38,760 155,000 21,123 50 68,145 65,000
Reliability/safety engineer 63,000 192,000 55,325 4 112,820 98,140
Software quality engineer 85,000 107,000 11,930 3 93,333 88,000
Specialist 32,000 110,000 19,729 29 65,395 64,000
Supervisor 27,000 203,000 46,736 11 74,525 63,000
Supplier quality engineer/professional 40,000 85,531 14,553 11 65,766 68,400
Technician 19,728 50,000 8,211 14 38,461 40,000
Vice president/executive 80,000 176,000 29,980 15 114,700 100,000
Oklahoma
Analyst $54,000 $54,000 — 1 $54,000 $54,000
Black Belt 72,000 110,000 $18,319 4 88,750 86,500
Calibration technician 43,000 43,000 — 1 43,000 43,000
Consultant 70,000 70,000 — 1 70,000 70,000
Coordinator 30,160 30,160 — 1 30,160 30,160
Director 81,553 140,472 25,740 5 116,805 122,000
Green Belt 90,000 90,000 — 1 90,000 90,000
Inspector 22,000 22,000 — 1 22,000 22,000
Manager 50,000 148,000 22,710 16 89,969 92,000
Process/manufacturing/project engineer 35,000 73,000 19,553 3 51,333 46,000
Quality engineer 51,000 100,000 15,695 9 73,729 73,000
Software quality engineer 74,200 74,200 — 1 74,200 74,200
Specialist 68,500 96,048 15,490 3 78,183 70,000
Supervisor 65,000 65,000 — 1 65,000 65,000
Supplier quality engineer/professional 76,000 78,000 1,414 2 77,000 77,000
Oregon
Auditor $56,160 $57,000 $594 2 $56,580 $56,580
Black Belt 45,000 104,000 23,015 5 82,384 85,000
Consultant 50,000 106,019 26,968 4 77,755 77,500
Director 104,000 135,000 13,506 4 116,250 113,001
Inspector 32,640 43,000 5,715 3 39,213 42,000
Manager 42,120 143,000 28,929 17 81,088 72,800
Process/manufacturing/project engineer 54,000 75,000 14,849 2 64,500 64,500
Quality engineer 50,000 116,238 16,981 13 72,923 69,000
Reliability/safety engineer 96,000 102,500 4,596 2 99,250 99,250
Software quality engineer 70,000 70,000 — 2 70,000 70,000
Specialist 40,000 92,000 21,064 5 55,280 50,400
Supervisor 60,000 67,000 4,950 2 63,500 63,500
Supplier quality engineer/professional 62,000 62,000 — 1 62,000 62,000
Technician 33,000 100,000 20,100 9 50,944 45,000
Vice president/executive 95,000 150,000 38,891 2 122,500 122,500
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Pennsylvania
Analyst $32,000 $78,000 $17,626 6 $55,781 $59,000
Associate 34,000 70,000 18,583 3 54,667 60,000
Auditor 29,000 102,000 25,619 15 68,952 72,000
Black Belt 55,000 129,000 22,569 12 87,268 82,000
Calibration technician 34,000 70,000 18,903 3 48,667 42,000
Champion 50,000 65,000 10,607 2 57,500 57,500
Consultant 38,500 136,000 33,663 8 85,404 80,153
Coordinator 34,200 70,000 11,376 9 52,718 54,260
Director 52,000 175,000 30,452 43 110,504 110,000
Educator/instructor 67,000 160,000 34,457 5 102,960 98,000
Green Belt 47,000 55,000 5,657 2 51,000 51,000
Inspector 34,500 52,000 6,053 6 43,083 42,500
Manager 31,000 129,000 23,187 90 81,781 80,000
Master Black Belt 97,538 140,000 15,443 6 114,016 112,278
Process/manufacturing/project engineer 63,570 100,000 10,148 9 78,552 77,000
Quality engineer 31,000 100,000 18,101 53 66,857 70,000
Reliability/safety engineer 62,000 62,000 — 1 62,000 62,000
Software quality engineer 83,600 83,600 — 1 83,600 83,600
Specialist 30,700 98,000 23,374 18 66,244 62,500
Supervisor 41,000 135,000 28,862 13 66,090 52,000
Supplier quality engineer/professional 65,190 100,000 13,490 6 82,862 79,500
Technician 34,000 60,000 7,813 11 44,623 45,000
Vice president/executive 95,000 235,000 42,329 14 157,206 157,500
Puerto Rico
Analyst $33,000 $58,000 $17,678 2 $45,500 $45,500
Associate 31,250 31,250 — 1 31,250 31,250
Auditor 53,000 100,000 15,946 7 66,571 65,000
Calibration technician 34,000 50,000 11,314 2 42,000 42,000
Consultant 30,000 30,000 — 1 30,000 30,000
Coordinator 30,000 30,000 — 1 30,000 30,000
Director 95,000 160,000 32,501 3 127,667 128,000
Educator/instructor 42,000 42,000 — 1 42,000 42,000
Green Belt 33,000 33,000 — 1 33,000 33,000
Manager 58,800 151,900 27,302 11 96,700 96,000
Process/manufacturing/project engineer 39,000 99,800 27,071 4 64,200 59,000
Quality engineer 63,000 82,500 9,878 3 71,833 70,000
Software quality engineer 66,000 66,000 — 1 66,000 66,000
Specialist 72,000 88,300 8,350 3 79,100 77,000
Supervisor 52,000 62,000 7,071 2 57,000 57,000
Supplier quality engineer/professional 47,000 90,000 30,406 2 68,500 68,500
Technician 22,880 22,880 — 1 22,880 22,880
Vice president/executive 85,000 85,000 — 1 85,000 85,000
Rhode Island
Analyst $36,000 $60,000 $13,856 3 $52,000 $60,000
Auditor 41,000 41,000 — 1 41,000 41,000
Calibration technician 50,000 50,000 — 1 50,000 50,000
Coordinator 37,000 75,000 13,534 6 61,305 66,416
Director 85,000 108,000 16,263 2 96,500 96,500
Inspector 33,000 57,000 13,317 3 48,333 55,000
Manager 60,000 106,500 17,376 5 89,100 93,000
Master Black Belt 33,000 82,300 34,860 2 57,650 57,650
Process/manufacturing/project engineer 91,000 91,000 — 1 91,000 91,000
Quality engineer 50,000 105,000 17,846 11 72,705 72,000
Supervisor 62,000 62,000 — 1 62,000 62,000
Technician 38,950 40,000 742 2 39,475 39,475
Vice president/executive 175,000 175,000 — 1 175,000 175,000
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
South Carolina
Analyst $23,000 $83,000 $30,925 3 $57,333 $66,000
Auditor 36,504 74,000 14,638 8 53,813 52,500
Black Belt 86,200 101,000 7,824 3 95,067 98,000
Calibration technician 49,000 49,000 — 1 49,000 49,000
Consultant 77,500 93,764 11,500 2 85,632 85,632
Coordinator 30,000 51,000 8,770 4 41,250 42,000
Director 82,000 176,000 32,873 7 121,457 125,000
Educator/instructor 62,000 102,000 14,942 5 77,880 73,400
Manager 53,500 130,000 19,027 34 86,487 84,500
Master Black Belt 87,500 87,500 — 1 87,500 87,500
Process/manufacturing/project engineer 54,337 85,000 12,918 4 66,959 64,250
Quality engineer 51,000 120,000 15,884 24 75,809 70,500
Specialist 45,300 110,000 36,049 3 68,467 50,100
Supervisor 43,000 58,000 8,660 3 53,000 58,000
Supplier quality engineer/professional 71,000 110,000 13,379 7 80,782 76,176
Technician 31,864 66,000 11,804 7 39,982 36,000
South Dakota
Analyst $52,000 $52,000 — 1 $52,000 $52,000
Associate 27,000 27,000 — 1 27,000 27,000
Auditor 40,000 70,000 $21,213 2 55,000 55,000
Consultant 67,000 67,000 — 1 67,000 67,000
Director 56,000 56,000 — 1 56,000 56,000
Inspector 34,000 34,000 — 1 34,000 34,000
Manager 62,000 82,500 7,484 5 71,939 72,000
Process/manufacturing/project engineer 65,000 65,000 — 1 65,000 65,000
Quality engineer 40,000 64,000 16,971 2 52,000 52,000
Supervisor 48,000 48,000 — 1 48,000 48,000
Technician 22,000 22,000 — 1 22,000 22,000
Tennessee
Analyst $40,000 $58,500 $13,081 2 $49,250 $49,250
Associate 50,750 97,000 25,564 3 67,583 55,000
Auditor 38,000 70,000 11,828 11 54,364 56,000
Black Belt 54,000 101,780 21,240 5 74,156 70,000
Calibration technician 75,228 75,228 — 1 75,228 75,228
Champion 105,000 105,000 — 1 105,000 105,000
Consultant 61,500 118,900 28,601 4 85,600 81,000
Coordinator 33,000 40,000 3,108 4 36,933 37,365
Director 46,500 180,000 33,491 12 101,875 95,000
Educator/instructor 52,000 108,000 39,598 2 80,000 80,000
Green Belt 52,000 67,000 10,607 2 59,500 59,500
Inspector 35,000 55,000 9,256 4 41,500 38,000
Manager 30,000 132,432 22,318 45 81,786 80,000
Master Black Belt 60,590 110,000 34,938 2 85,295 85,295
Process/manufacturing/project engineer 72,000 92,300 9,502 4 85,325 88,500
Quality engineer 38,000 113,000 17,515 33 69,073 66,410
Reliability/safety engineer 64,000 91,000 13,503 3 77,667 78,000
Software quality engineer 78,100 78,100 — 1 78,100 78,100
Specialist 32,000 100,000 25,014 12 69,800 65,800
Supervisor 65,000 110,000 13,796 9 77,311 74,000
Supplier quality engineer/professional 57,000 92,300 15,583 4 73,750 72,850
Technician 23,000 75,000 15,963 8 38,067 33,822
Vice president/executive 100,000 185,000 43,209 3 147,000 156,000
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Texas
Analyst $50,000 $102,000 $17,862 10 $70,936 $72,000
Associate 35,000 100,000 29,989 4 57,000 46,500
Auditor 27,670 150,000 30,665 24 74,187 64,750
Black Belt 44,000 125,000 24,667 11 88,545 91,000
Calibration technician 50,000 67,000 12,021 2 58,500 58,500
Champion 87,960 90,000 1,442 2 88,980 88,980
Consultant 53,300 180,000 36,165 10 106,130 97,500
Coordinator 33,500 125,000 29,257 14 65,971 62,400
Director 66,000 170,000 26,033 54 113,702 115,000
Educator/instructor 45,000 90,600 19,241 5 61,920 55,000
Green Belt 54,000 106,000 22,044 5 74,700 70,000
Inspector 24,000 100,000 26,504 10 49,550 36,750
Manager 35,000 182,000 27,621 175 87,096 85,000
Master Black Belt 75,000 142,000 24,137 11 108,727 120,000
Process/manufacturing/project engineer 43,500 107,000 18,478 18 77,943 76,740
Quality engineer 40,000 186,000 27,706 59 81,132 80,000
Reliability/safety engineer 85,000 132,100 16,923 11 105,157 101,707
Software quality engineer 65,000 120,000 14,597 10 87,660 87,000
Specialist 49,110 200,000 37,803 22 87,540 78,000
Supervisor 42,000 106,000 19,613 17 72,226 78,000
Supplier quality engineer/professional 61,006 120,000 17,492 14 87,322 92,000
Technician 30,000 65,000 12,134 7 45,286 42,000
Vice president/executive 90,000 180,000 35,154 10 135,500 142,500
Utah
Analyst $45,000 $51,000 $2,872 4 $47,250 $46,500
Associate 36,000 36,000 — 1 36,000 36,000
Auditor 55,000 85,000 11,884 8 71,896 74,000
Black Belt 70,000 95,000 17,678 2 82,500 82,500
Calibration technician 29,500 70,000 28,638 2 49,750 49,750
Champion 74,000 74,000 — 1 74,000 74,000
Coordinator 51,324 51,324 — 1 51,324 51,324
Director 58,500 106,000 33,588 2 82,250 82,250
Educator/instructor 65,000 199,000 71,452 3 146,333 175,000
Inspector 28,000 50,000 15,556 2 39,000 39,000
Manager 48,000 145,000 24,824 23 91,507 86,200
Process/manufacturing/project engineer 35,000 107,000 29,625 4 72,500 74,000
Quality engineer 52,000 97,000 12,740 19 73,373 74,000
Reliability/safety engineer 99,000 99,000 — 1 99,000 99,000
Software quality engineer 122,500 122,500 — 1 122,500 122,500
Specialist 48,000 67,000 10,440 3 60,000 65,000
Supervisor 50,000 50,000 — 1 50,000 50,000
Supplier quality engineer/professional 67,000 85,000 8,050 5 76,900 79,000
Technician 42,000 80,000 12,109 7 57,606 56,745
Vice president/executive 97,700 284,000 101,736 3 167,233 120,000
Vermont
Auditor $105,000 $105,000 — 1 $105,000 $105,000
Educator/instructor 40,000 40,000 — 1 40,000 40,000
Manager 85,000 90,000 $3,536 2 87,500 87,500
Quality engineer 55,000 91,000 25,456 2 73,000 73,000
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Virginia
Analyst $48,000 $130,000 $29,151 9 $87,168 $90,000
Associate 34,460 115,400 29,839 6 56,477 46,500
Auditor 40,000 155,000 36,448 11 83,500 75,000
Black Belt 76,000 135,000 22,612 5 109,100 116,000
Champion 105,000 105,000 — 1 105,000 105,000
Consultant 65,000 165,000 29,672 12 100,083 94,500
Coordinator 31,000 62,000 12,847 5 47,520 43,600
Director 74,000 160,000 26,282 20 114,100 115,000
Educator/instructor 90,000 123,000 23,335 2 106,500 106,500
Green Belt 70,100 85,000 10,536 2 77,550 77,550
Manager 42,500 153,700 25,881 63 91,598 87,000
Master Black Belt 95,000 190,000 34,161 5 139,000 140,000
Process/manufacturing/project engineer 51,300 96,000 17,267 5 80,340 86,402
Quality engineer 47,000 123,000 18,513 17 80,179 80,000
Reliability/safety engineer 85,000 88,000 2,121 2 86,500 86,500
Software quality engineer 94,000 137,000 17,121 7 113,018 108,120
Specialist 42,000 120,000 24,579 12 77,893 79,500
Supervisor 42,000 60,000 7,181 5 50,029 52,000
Supplier quality engineer/professional 65,000 95,000 15,275 3 81,667 85,000
Technician 42,432 107,000 31,060 4 68,358 62,000
Vice president/executive 90,000 192,000 41,931 4 142,750 144,500
Washington
Analyst $44,000 $76,000 $14,338 4 $62,250 $64,500
Associate 72,000 73,000 707 2 72,500 72,500
Auditor 15,940 97,000 22,560 11 73,358 76,000
Black Belt 71,889 120,000 21,373 4 88,722 81,500
Calibration technician 45,760 45,760 — 1 45,760 45,760
Consultant 60,000 163,000 35,014 6 95,250 85,750
Coordinator 78,000 78,000 — 1 78,000 78,000
Director 60,000 170,000 35,790 10 100,406 93,580
Inspector 39,000 61,000 15,556 2 50,000 50,000
Manager 35,000 140,000 25,440 41 93,888 90,000
Master Black Belt 120,000 150,000 15,275 3 136,667 140,000
Process/manufacturing/project engineer 70,000 110,000 17,423 4 86,963 83,925
Quality engineer 45,000 130,000 21,273 18 83,544 81,500
Reliability/safety engineer 55,000 120,000 36,793 3 97,458 117,375
Software quality engineer 70,000 130,000 25,891 4 96,500 93,000
Specialist 36,500 110,000 21,736 11 79,227 82,000
Supervisor 52,000 86,000 15,546 4 65,500 62,000
Supplier quality engineer/professional 46,000 94,000 20,775 4 72,750 75,500
Technician 40,000 45,000 2,517 3 42,333 42,000
Vice president/executive 95,000 200,000 40,704 5 130,600 120,000
West Virginia
Analyst $46,625 $46,625 — 1 $46,625 $46,625
Auditor 41,000 68,500 $19,445 2 54,750 54,750
Champion 75,000 75,000 — 1 75,000 75,000
Manager 80,000 116,000 18,448 3 100,333 105,000
Master Black Belt 95,000 100,000 3,536 2 97,500 97,500
Quality engineer 70,000 70,000 — 1 70,000 70,000
Specialist 42,500 42,500 — 1 42,500 42,500
Supervisor 88,443 88,443 — 1 88,443 88,443
Salary by U.S. states and territories / TABLE 3 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Wisconsin
Analyst $32,000 $84,500 $14,074 11 $55,524 $51,550
Associate 34,000 49,000 10,607 2 41,500 41,500
Auditor 41,800 75,880 11,650 6 56,447 53,000
Black Belt 60,000 118,000 17,805 11 90,727 88,000
Calibration technician 55,000 57,000 1,414 2 56,000 56,000
Consultant 45,590 74,000 14,241 4 60,898 62,000
Coordinator 27,000 140,000 27,373 14 54,388 51,000
Director 40,500 190,000 31,419 31 105,893 105,000
Educator/instructor 60,000 60,000 — 1 60,000 60,000
Inspector 34,500 60,000 10,655 4 45,736 44,223
Manager 35,000 117,000 18,466 111 73,297 73,000
Master Black Belt 95,000 115,000 10,000 3 105,000 105,000
Process/manufacturing/project engineer 52,000 100,000 14,366 11 71,518 70,000
Quality engineer 41,000 92,000 11,965 57 64,942 63,000
Reliability/safety engineer 86,000 89,000 2,121 2 87,500 87,500
Software quality engineer 60,500 60,500 — 1 60,500 60,500
Specialist 32,000 99,000 18,153 13 49,883 43,000
Supervisor 45,500 70,000 8,256 7 59,214 61,000
Supplier quality engineer/professional 43,000 103,000 15,864 13 74,181 78,000
Technician 35,000 56,000 6,757 15 43,822 44,000
Vice president/executive 65,000 200,000 41,803 14 126,571 140,000
Wyoming
Black Belt $102,000 $102,000 — 1 $102,000 $102,000
Educator/instructor 76,000 76,000 — 1 76,000 76,000
Inspector 65,000 65,000 — 1 65,000 65,000
Manager 80,000 80,000 — 1 80,000 80,000
Of the 50 U.S. metropolitan areas included
in the survey, the San Francisco,
Oakland and San Jose area had
the highest average salary, $110,836.
The Cleveland and Akron area had
the lowest, $69,356.
Salary by U.S. metropolitan areas / TABLE 4
Minimum Maximum
Standard
deviation
Count Mean Median
New England region
Boston,
Worcester and
Lawrence (MA,
NH, ME and CT)
Analyst $66,521 $71,000 $2,351 3 $69,174 $70,000
Associate 76,000 76,000 — 1 76,000 76,000
Auditor 40,000 160,000 30,022 12 84,685 85,000
Black Belt 55,000 101,000 17,446 6 81,011 81,122
Champion 85,000 85,000 — 1 85,000 85,000
Consultant 53,000 120,000 21,543 13 86,669 95,700
Coordinator 42,000 86,424 17,698 5 57,885 50,000
Director 57,000 225,000 40,749 33 127,985 125,000
Educator/instructor 120,000 120,000 — 1 120,000 120,000
Inspector 42,000 50,000 4,218 3 45,227 43,680
Manager 52,000 143,000 22,322 86 92,880 92,500
Master Black Belt 94,000 150,000 28,407 3 119,235 113,705
Process/manufacturing/project engineer 61,425 101,000 12,165 10 78,973 81,000
Quality engineer 37,800 163,000 24,652 67 77,762 70,040
Reliability/safety engineer 77,000 77,000 — 1 77,000 77,000
Software quality engineer 85,000 115,000 13,988 4 98,500 97,000
Specialist 40,000 110,500 19,257 23 59,721 51,837
Supervisor 41,624 79,000 11,226 8 64,934 65,650
Supplier quality engineer/professional 68,000 142,000 16,905 18 96,939 92,412
Technician 36,400 95,000 17,392 9 53,272 50,000
Vice president/executive 74,000 265,000 70,395 6 154,333 147,500
Hartford (CT)
Analyst $32,000 $85,000 $37,477 2 $58,500 $58,500
Associate 49,995 49,995 — 1 49,995 49,995
Auditor 62,000 70,000 5,657 2 66,000 66,000
Black Belt 81,000 120,000 22,374 3 94,167 81,500
Consultant 65,000 65,000 — 1 65,000 65,000
Coordinator 39,000 92,000 22,677 5 67,481 62,407
Director 96,000 184,000 25,450 11 118,184 116,000
Green Belt 64,000 64,000 — 1 64,000 64,000
Manager 36,000 150,000 28,238 22 87,001 82,710
Master Black Belt 86,900 145,000 26,873 4 105,725 95,500
Process/manufacturing/project engineer 59,225 77,000 12,569 2 68,113 68,113
Quality engineer 47,000 115,000 16,769 26 72,525 69,585
Reliability/safety engineer 80,000 105,000 10,536 4 90,500 88,500
Specialist 39,550 130,500 64,311 2 85,025 85,025
Supervisor 52,000 82,000 21,213 2 67,000 67,000
Supplier quality engineer/professional 55,000 71,000 11,314 2 63,000 63,000
Technician 41,000 44,000 2,121 2 42,500 42,500
Vice president/executive 122,000 190,000 37,899 3 165,667 185,000
Providence,
Fall River and
Warwick (RI and
MA)
Analyst $36,000 $60,000 $13,856 3 $52,000 $60,000
Auditor 41,000 41,000 — 1 41,000 41,000
Calibration technician 50,000 50,000 — 1 50,000 50,000
Coordinator 37,000 75,000 13,534 6 61,305 66,416
Director 85,000 156,000 36,226 3 116,333 108,000
Inspector 33,000 57,000 11,195 4 47,000 49,000
Manager 60,000 135,000 23,121 9 98,056 95,500
Master Black Belt 33,000 82,300 34,860 2 57,650 57,650
Process/manufacturing/project engineer 91,000 91,000 — 1 91,000 91,000
Quality engineer 50,000 133,500 22,743 15 77,217 72,000
Specialist 46,000 46,000 — 1 46,000 46,000
Supervisor 62,000 62,000 — 1 62,000 62,000
Technician 38,950 40,000 742 2 39,475 39,475
Vice president/executive 175,000 175,000 — 1 175,000 175,000
Table 4 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included.
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Middle Atlantic region
Buffalo and
Niagara Falls
(NY)
Associate $48,000 $48,000 — 1 $48,000 $48,000
Auditor 60,000 60,000 — 1 60,000 60,000
Black Belt 70,000 70,000 — 1 70,000 70,000
Champion 68,000 68,000 — 1 68,000 68,000
Director 42,000 157,000 $49,896 4 88,188 76,875
Inspector 34,000 48,000 7,371 3 42,333 45,000
Manager 30,000 106,000 21,925 13 78,919 83,000
Master Black Belt 90,000 108,000 12,728 2 99,000 99,000
Process/manufacturing/project engineer 52,500 75,000 12,332 3 60,833 55,000
Quality engineer 48,800 108,500 16,625 13 76,881 77,000
Supervisor 40,000 40,000 — 1 40,000 40,000
Supplier quality engineer/professional 72,000 78,000 4,243 2 75,000 75,000
Technician 35,000 70,000 18,930 3 48,333 40,000
New York,
Northern New
Jersey and Long
Island (NY, NJ, CT
and PA)
Analyst $33,000 $125,000 $40,211 4 $70,250 $61,500
Associate 53,000 88,000 19,276 3 65,833 56,500
Auditor 40,560 143,000 23,551 18 81,553 76,500
Black Belt 55,000 134,000 25,524 6 96,500 97,500
Champion 65,000 65,000 — 1 65,000 65,000
Consultant 65,000 150,000 23,824 10 110,400 107,500
Coordinator 63,000 150,000 31,303 6 88,667 77,500
Director 75,000 212,000 29,849 48 120,602 118,050
Inspector 45,000 52,000 4,950 2 48,500 48,500
Manager 32,000 165,000 24,934 91 92,538 90,000
Master Black Belt 113,650 150,000 13,104 5 131,350 130,000
Process/manufacturing/project engineer 63,000 128,000 20,580 7 86,929 80,000
Quality engineer 34,424 150,000 23,954 45 78,548 78,000
Reliability/safety engineer 80,000 83,500 2,475 2 81,750 81,750
Software quality engineer 80,000 92,500 5,879 4 87,625 89,000
Specialist 42,000 111,900 18,933 21 76,272 78,000
Supervisor 62,000 100,210 14,616 5 75,042 71,000
Supplier quality engineer/professional 63,000 110,000 16,691 6 94,450 98,750
Technician 30,000 62,000 12,077 5 44,516 41,080
Vice president/executive 101,000 245,000 40,869 13 159,385 161,000
Philadelphia,
Wilmington and
Atlantic City (PA,
NJ, DE and MD)
Analyst $32,000 $100,000 $23,728 9 $64,965 $63,000
Associate 53,000 70,000 12,021 2 61,500 61,500
Auditor 35,000 100,000 23,488 11 64,934 64,575
Black Belt 72,000 129,000 17,492 11 95,565 93,600
Calibration technician 42,000 60,000 12,728 2 51,000 51,000
Consultant 60,000 136,000 34,969 5 94,686 90,000
Coordinator 45,000 70,000 8,542 6 55,833 54,000
Director 52,000 170,000 28,958 34 114,824 120,375
Educator/instructor 67,000 160,000 37,849 5 101,880 99,800
Inspector 41,000 44,000 2,121 2 42,500 42,500
Manager 42,000 180,000 28,599 83 89,771 86,500
Master Black Belt 109,000 113,000 2,082 3 110,667 110,000
Process/manufacturing/project engineer 75,000 100,000 11,518 4 83,000 78,500
Quality engineer 40,000 102,000 14,608 39 73,910 75,000
Reliability/safety engineer 75,000 75,000 — 1 75,000 75,000
Software quality engineer 80,000 120,000 19,086 4 100,538 101,076
Specialist 43,000 112,000 18,762 18 72,311 70,000
Supervisor 42,000 135,000 29,694 9 71,200 70,000
Supplier quality engineer/professional 65,190 100,000 17,408 3 82,397 82,000
Technician 35,000 51,000 7,259 5 45,200 50,000
Vice president/executive 81,000 235,000 47,359 13 176,129 185,000
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Pittsburgh (PA)
Analyst $78,000 $78,000 — 1 $78,000 $78,000
Associate 34,000 34,000 — 1 34,000 34,000
Auditor 32,500 32,500 — 1 32,500 32,500
Black Belt 78,000 78,000 — 1 78,000 78,000
Calibration technician 70,000 70,000 — 1 70,000 70,000
Champion 50,000 50,000 — 1 50,000 50,000
Consultant 38,500 101,000 $33,035 3 75,935 88,305
Coordinator 34,200 63,000 20,365 2 48,600 48,600
Director 63,000 175,000 34,331 13 112,769 94,500
Educator/instructor 90,000 98,000 5,657 2 94,000 94,000
Green Belt 55,000 55,000 — 1 55,000 55,000
Inspector 34,500 52,000 9,014 3 44,500 47,000
Manager 49,131 129,000 23,329 22 80,994 76,750
Master Black Belt 97,538 121,000 12,665 3 106,513 101,000
Process/manufacturing/project engineer 63,570 84,000 8,417 5 74,994 74,000
Quality engineer 31,000 100,000 20,689 24 64,502 65,000
Software quality engineer 83,600 83,600 — 1 83,600 83,600
Specialist 35,000 90,000 22,749 5 55,040 53,000
Supervisor 47,000 71,000 12,662 3 56,667 52,000
Technician 34,000 43,000 4,515 3 38,285 37,856
Vice president/executive 104,000 150,000 24,947 4 128,500 130,000
Rochester (NY)
Analyst $43,500 $43,500 — 1 $43,500 $43,500
Associate 60,000 60,000 — 1 60,000 60,000
Auditor 22,000 50,000 $19,799 2 36,000 36,000
Black Belt 62,500 62,500 — 1 62,500 62,500
Consultant 52,000 79,000 19,092 2 65,500 65,500
Director 66,000 135,000 27,118 6 97,833 96,000
Educator/instructor 87,000 128,000 28,991 2 107,500 107,500
Inspector 32,000 41,100 6,435 2 36,550 36,550
Manager 40,000 110,000 19,415 20 81,393 83,879
Master Black Belt 90,000 139,000 34,648 2 114,500 114,500
Quality engineer 51,000 97,000 12,946 12 71,019 70,617
Reliability/safety engineer 77,726 77,726 — 1 77,726 77,726
Software quality engineer 56,000 65,000 4,583 3 60,000 59,000
Specialist 46,000 95,000 21,930 4 70,750 71,000
Supervisor 90,000 103,000 9,192 2 96,500 96,500
Supplier quality engineer/professional 60,000 98,000 26,870 2 79,000 79,000
Technician 65,000 65,000 — 1 65,000 65,000
Vice president/executive 67,000 96,000 20,506 2 81,500 81,500
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
East North Central region
Chicago, Gary
and Kenosha (IL,
IN and WI)
Analyst $43,000 $114,000 $23,187 12 $61,525 $53,150
Associate 51,000 73,754 11,405 3 61,918 61,000
Auditor 31,500 109,000 22,330 13 72,385 74,000
Black Belt 68,000 119,000 15,566 19 95,752 96,000
Calibration technician 48,000 67,000 9,504 3 57,333 57,000
Champion 132,000 132,000 — 1 132,000 132,000
Consultant 63,000 118,000 22,450 8 87,000 77,500
Coordinator 28,000 78,000 17,874 10 50,543 47,500
Director 53,000 190,000 28,152 42 114,654 110,000
Educator/instructor 43,000 140,000 50,441 3 83,500 67,500
Green Belt 53,000 105,000 26,764 3 82,667 90,000
Inspector 35,360 60,000 10,417 4 45,590 43,500
Manager 27,000 155,000 23,089 126 87,078 87,500
Master Black Belt 90,000 201,000 30,979 10 121,350 112,000
Process/manufacturing/project engineer 50,000 140,000 28,914 12 90,722 90,750
Quality engineer 36,000 114,000 14,360 75 70,550 70,150
Reliability/safety engineer 108,000 108,000 — 1 108,000 108,000
Software quality engineer 42,640 112,000 30,282 4 84,410 91,500
Specialist 36,000 125,000 29,509 14 72,143 70,499
Supervisor 50,000 115,000 19,673 11 73,839 74,000
Supplier quality engineer/professional 53,000 107,000 13,571 13 84,500 89,000
Technician 30,000 58,000 10,344 5 45,000 45,000
Vice president/executive 75,000 500,000 117,409 13 192,692 170,000
Cincinnati and
Hamilton (OH, KY
and IN)
Analyst $40,000 $90,000 $25,280 3 $67,167 $71,500
Associate 21,000 50,000 20,506 2 35,500 35,500
Auditor 45,000 95,000 19,285 6 66,500 68,000
Black Belt 78,000 78,000 — 1 78,000 78,000
Calibration technician 45,000 45,000 — 1 45,000 45,000
Consultant 94,000 112,000 12,728 2 103,000 103,000
Coordinator 40,000 88,800 25,589 3 59,948 51,045
Director 56,400 150,000 32,258 7 96,630 99,008
Educator/instructor 65,000 65,000 — 1 65,000 65,000
Green Belt 52,000 75,000 16,263 2 63,500 63,500
Inspector 35,000 42,400 5,233 2 38,700 38,700
Manager 48,000 125,600 17,959 42 79,575 81,750
Master Black Belt 100,000 115,000 10,607 2 107,500 107,500
Quality engineer 46,000 155,000 28,303 18 77,596 68,750
Reliability/safety engineer 192,000 192,000 — 1 192,000 192,000
Software quality engineer 85,000 85,000 — 1 85,000 85,000
Specialist 32,000 110,000 23,707 10 58,672 54,161
Supervisor 41,000 82,500 20,948 3 60,091 56,774
Supplier quality engineer/professional 62,500 94,000 12,957 4 77,375 76,500
Technician 40,000 65,000 9,348 6 46,420 44,000
Vice president/executive 95,000 95,000 — 1 95,000 95,000

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SURVEY
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9
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Cleveland and
Akron (OH)
Analyst $37,700 $37,700 — 1 $37,700 $37,700
Associate 35,000 80,000 $31,820 2 57,500 57,500
Auditor 26,525 84,000 18,653 7 60,646 65,000
Black Belt 58,000 78,000 8,846 4 70,750 73,500
Coordinator 29,000 62,500 15,372 5 47,872 50,000
Director 40,000 205,000 46,066 13 97,923 86,000
Educator/instructor 85,000 85,000 — 1 85,000 85,000
Green Belt 65,500 65,500 — 1 65,500 65,500
Inspector 50,000 50,000 — 1 50,000 50,000
Manager 38,022 136,000 20,595 42 69,094 64,000
Master Black Belt 90,000 105,000 10,607 2 97,500 97,500
Process/manufacturing/project engineer 39,000 100,000 20,387 7 72,439 72,000
Quality engineer 38,760 90,000 14,698 22 65,234 66,500
Reliability/safety engineer 63,000 98,000 24,749 2 80,500 80,500
Specialist 38,000 95,000 21,911 9 67,267 64,000
Supervisor 50,000 100,000 21,329 4 69,750 64,500
Supplier quality engineer/professional 40,000 85,531 19,386 4 62,233 61,700
Technician 19,728 50,000 9,793 9 37,436 38,000
Vice president/executive 80,000 130,000 18,269 6 100,833 99,000
Columbus (OH)
Analyst $50,000 $69,000 $13,435 2 $59,500 $59,500
Auditor 40,976 45,000 2,845 2 42,988 42,988
Black Belt 62,000 76,000 6,140 5 69,200 68,000
Calibration technician 40,000 40,000 — 1 40,000 40,000
Consultant 83,500 83,500 — 1 83,500 83,500
Coordinator 29,000 56,000 12,093 4 38,375 34,250
Director 46,000 173,000 41,054 8 101,963 107,900
Educator/instructor 58,000 125,000 47,376 2 91,500 91,500
Inspector 54,000 54,000 — 1 54,000 54,000
Manager 27,500 121,000 22,427 28 73,265 70,000
Process/manufacturing/project engineer 50,000 50,000 — 1 50,000 50,000
Quality engineer 47,000 90,000 14,590 7 69,114 66,237
Software quality engineer 107,000 107,000 — 1 107,000 107,000
Specialist 45,000 98,000 19,186 6 69,017 69,550
Supervisor 62,000 203,000 66,368 4 104,000 75,500
Supplier quality engineer/professional 44,000 70,000 13,796 3 59,667 65,000
Vice president/executive 100,000 176,000 32,384 5 143,200 135,000
Detroit, Ann
Arbor and Flint
(MI)
Analyst $48,000 $70,000 $10,109 4 $61,060 $63,120
Auditor 46,000 65,000 10,970 3 58,667 65,000
Black Belt 77,550 92,200 6,309 6 85,975 86,886
Calibration technician 48,000 48,000 — 1 48,000 48,000
Consultant 51,000 100,000 24,502 3 75,333 75,000
Coordinator 43,000 53,000 7,071 2 48,000 48,000
Director 42,000 170,000 28,479 18 111,944 115,500
Green Belt 47,000 47,000 — 1 47,000 47,000
Inspector 50,000 50,000 — 1 50,000 50,000
Manager 30,000 145,000 27,338 63 89,062 85,000
Master Black Belt 83,000 116,413 12,693 6 101,302 99,500
Process/manufacturing/project engineer 55,000 97,000 21,007 3 75,683 75,050
Quality engineer 42,000 100,700 15,572 22 73,056 75,500
Reliability/safety engineer 65,000 72,000 4,950 2 68,500 68,500
Software quality engineer 44,000 103,000 24,295 4 70,975 68,450
Specialist 58,000 117,800 25,177 7 81,439 67,275
Supervisor 56,000 85,000 20,506 2 70,500 70,500
Supplier quality engineer/professional 60,000 93,500 11,748 9 77,246 76,500
Technician 60,000 80,000 14,142 2 70,000 70,000
Vice president/executive 84,000 215,000 41,643 6 153,167 155,000
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Grand Rapids,
Muskegon and
Holland (MI)
Analyst $43,500 $80,000 $18,455 3 $60,167 $57,000
Auditor 32,000 90,000 22,305 5 69,960 77,000
Black Belt 137,245 137,245 — 1 137,245 137,245
Calibration technician 60,000 60,000 — 1 60,000 60,000
Coordinator 45,000 45,000 — 1 45,000 45,000
Director 50,000 126,000 25,369 6 90,667 92,000
Educator/instructor 90,000 90,000 — 1 90,000 90,000
Manager 45,000 112,400 17,417 25 73,878 72,000
Process/manufacturing/project engineer 112,000 112,000 — 1 112,000 112,000
Quality engineer 24,000 96,579 18,260 19 61,472 60,000
Reliability/safety engineer 80,388 105,000 17,403 2 92,694 92,694
Specialist 51,250 80,000 12,720 4 65,813 66,000
Supervisor 60,000 114,000 29,143 3 80,667 68,000
Supplier quality engineer/professional 63,000 63,000 — 1 63,000 63,000
Technician 24,000 52,000 11,149 7 40,557 40,000
Vice president/executive 60,000 150,000 48,867 3 94,000 72,000
Indianapolis (IN)
Associate $36,000 $50,000 $9,899 2 $43,000 $43,000
Auditor 47,000 98,000 17,583 8 65,920 65,113
Black Belt 43,600 85,000 20,704 3 64,533 65,000
Consultant 45,000 117,600 26,872 6 89,767 97,000
Coordinator 39,000 76,000 19,296 3 60,667 67,000
Director 55,000 216,000 45,348 11 112,091 113,700
Educator/instructor 68,000 68,000 — 1 68,000 68,000
Green Belt 42,000 42,000 — 1 42,000 42,000
Inspector 75,000 75,000 — 1 75,000 75,000
Manager 40,000 129,000 23,482 46 82,323 81,500
Master Black Belt 66,000 109,500 17,076 5 91,800 89,500
Process/manufacturing/project engineer 65,000 94,670 17,130 3 74,890 65,000
Quality engineer 42,000 96,000 11,642 26 69,420 71,000
Reliability/safety engineer 145,000 145,000 — 1 145,000 145,000
Software quality engineer 45,000 75,000 16,334 3 63,733 71,200
Specialist 40,000 108,000 21,279 9 64,711 57,500
Supervisor 55,000 84,000 15,308 3 66,667 61,000
Supplier quality engineer/professional 50,000 96,000 15,319 9 70,622 70,000
Technician 28,000 55,000 9,015 8 44,403 47,500
Vice president/executive 68,000 240,000 58,520 6 135,167 124,000
Milwaukee and
Racine (WI)
Analyst $32,000 $65,000 $12,256 5 $48,800 $51,000
Associate 34,000 34,000 — 1 34,000 34,000
Auditor 41,800 63,000 14,991 2 52,400 52,400
Black Belt 60,000 118,000 22,722 6 87,667 80,500
Calibration technician 55,000 55,000 — 1 55,000 55,000
Consultant 45,590 74,000 14,241 4 60,898 62,000
Coordinator 44,000 140,000 29,851 9 62,792 55,000
Director 70,300 190,000 33,788 15 114,357 105,000
Inspector 45,996 45,996 — 1 45,996 45,996
Manager 40,000 117,000 17,155 54 71,923 70,100
Master Black Belt 105,000 105,000 — 1 105,000 105,000
Process/manufacturing/project engineer 52,000 80,000 10,583 5 66,000 68,000
Quality engineer 41,000 92,000 12,422 39 64,047 63,000
Software quality engineer 60,500 60,500 — 1 60,500 60,500
Specialist 32,000 99,000 21,444 8 54,813 47,250
Supervisor 45,500 70,000 9,594 5 59,100 61,000
Supplier quality engineer/professional 43,000 103,000 17,024 11 73,000 78,000
Technician 35,000 56,000 6,575 12 43,694 43,000
Vice president/executive 67,000 200,000 41,484 7 142,429 152,000
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
West North Central region
Kansas City (MO
and KS)
Analyst $44,100 $60,000 $6,367 6 $51,050 $51,000
Associate 50,000 58,500 6,010 2 54,250 54,250
Auditor 43,000 65,000 9,259 4 55,125 56,250
Black Belt 60,000 60,000 — 1 60,000 60,000
Champion 82,000 82,000 — 1 82,000 82,000
Consultant 50,000 85,000 14,978 4 70,500 73,500
Coordinator 38,480 51,300 6,279 4 45,345 45,800
Director 52,000 130,000 24,482 10 98,600 102,000
Educator/instructor 133,000 133,000 — 1 133,000 133,000
Manager 36,000 121,000 20,981 26 76,537 75,000
Master Black Belt 128,000 130,000 1,414 2 129,000 129,000
Process/manufacturing/project engineer 68,000 85,995 9,642 3 78,998 83,000
Quality engineer 45,000 109,000 21,217 11 73,391 65,500
Specialist 47,700 90,000 14,248 7 63,100 60,000
Supervisor 56,000 96,000 15,003 6 76,157 72,250
Supplier quality engineer/professional 92,000 92,000 — 1 92,000 92,000
Technician 35,000 46,000 5,802 4 40,500 40,500
Vice president/executive 72,600 211,850 45,632 8 122,181 113,000
Minneapolis and
St. Paul (MN)
Analyst $47,000 $118,500 $24,286 9 $74,689 $69,700
Associate 89,000 89,000 — 1 89,000 89,000
Auditor 45,000 87,295 13,979 8 66,287 61,000
Black Belt 54,000 54,000 — 1 54,000 54,000
Calibration technician 52,000 58,000 4,243 2 55,000 55,000
Consultant 52,500 160,000 33,118 10 99,050 103,500
Coordinator 34,000 118,000 32,999 6 65,833 52,000
Director 72,500 141,000 21,070 23 104,140 100,000
Inspector 34,000 51,000 7,109 4 42,838 43,175
Manager 40,000 156,000 24,306 56 88,929 89,500
Process/manufacturing/project engineer 62,500 108,000 17,141 6 86,500 87,250
Quality engineer 44,000 110,841 14,691 75 75,493 73,000
Reliability/safety engineer 77,800 130,000 15,088 8 97,976 95,344
Software quality engineer 79,500 88,149 6,116 2 83,825 83,825
Specialist 37,000 123,500 27,548 18 78,844 77,500
Supervisor 40,000 95,000 14,767 10 64,663 63,125
Supplier quality engineer/professional 22,000 106,000 22,739 13 71,094 75,000
Technician 35,000 60,700 7,205 23 47,682 47,000
Vice president/executive 73,000 200,000 55,940 8 131,125 115,000
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
St. Louis (MO
and IL)
Analyst $40,000 $81,000 $16,237 6 $53,917 $48,750
Associate 62,000 62,000 — 1 62,000 62,000
Auditor 55,000 100,000 17,430 5 81,400 88,000
Black Belt 46,000 110,000 24,077 5 76,800 75,000
Calibration technician 70,000 70,000 — 1 70,000 70,000
Consultant 32,000 101,000 21,765 8 69,205 70,500
Coordinator 57,000 77,500 10,426 3 68,350 70,550
Director 55,400 145,000 26,819 13 101,846 100,000
Educator/instructor 71,000 71,000 — 1 71,000 71,000
Green Belt 45,000 45,000 — 1 45,000 45,000
Inspector 24,000 54,216 11,895 6 33,584 28,582
Manager 46,000 130,000 23,131 37 86,259 83,667
Master Black Belt 103,000 125,000 15,556 2 114,000 114,000
Process/manufacturing/project engineer 52,000 112,000 23,947 6 77,667 73,000
Quality engineer 48,000 100,000 15,460 23 72,121 75,000
Reliability/safety engineer 72,000 110,000 16,913 4 96,340 101,680
Software quality engineer 72,000 72,000 — 1 72,000 72,000
Specialist 35,174 80,000 15,123 8 54,624 53,000
Supervisor 37,890 68,000 14,013 4 55,163 57,380
Supplier quality engineer/professional 58,000 60,200 1,217 3 59,400 60,000
Technician 45,000 80,000 14,775 5 54,600 48,000
Vice president/executive 86,000 200,000 49,873 5 145,600 154,000
South Atlantic region
Atlanta (GA)
Analyst $43,000 $84,400 $15,925 9 $63,767 $68,500
Associate 70,000 70,000 — 1 70,000 70,000
Auditor 52,800 100,000 22,035 4 72,700 69,000
Black Belt 75,000 119,000 18,534 5 96,000 98,000
Consultant 82,000 123,000 17,394 4 105,030 107,559
Coordinator 30,000 78,000 25,515 3 59,000 69,000
Director 49,000 165,000 31,502 20 113,345 120,000
Educator/instructor 60,000 104,250 21,067 4 86,813 91,500
Green Belt 55,000 55,000 — 1 55,000 55,000
Manager 40,500 144,000 21,351 55 88,028 85,000
Master Black Belt 72,000 125,000 27,791 3 93,667 84,000
Process/manufacturing/project engineer 53,500 94,544 17,460 5 75,909 76,500
Quality engineer 52,000 109,000 17,035 21 71,800 64,000
Reliability/safety engineer 110,000 111,240 877 2 110,620 110,620
Software quality engineer 80,000 80,000 — 1 80,000 80,000
Specialist 45,343 98,000 21,783 7 70,663 68,500
Supervisor 20,000 63,500 11,299 10 45,800 48,000
Supplier quality engineer/professional 82,000 84,000 1,414 2 83,000 83,000
Technician 60,000 60,000 0 2 60,000 60,000
Vice president/executive 100,000 150,000 35,355 2 125,000 125,000

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SURVEY
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Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Charlotte,
Gastonia and
Rock Hill (NC)
Analyst $60,000 $60,000 — 1 $60,000 $60,000
Auditor 48,000 90,000 $19,935 4 60,256 51,512
Calibration technician 48,000 48,000 — 1 48,000 48,000
Champion 110,000 110,000 — 1 110,000 110,000
Consultant 35,000 104,300 49,002 2 69,650 69,650
Coordinator 35,100 52,000 11,950 2 43,550 43,550
Director 82,000 175,000 42,915 4 119,875 111,250
Manager 51,000 150,000 24,567 16 89,505 83,000
Master Black Belt 102,000 119,000 12,021 2 110,500 110,500
Process/manufacturing/project engineer 68,000 95,000 19,092 2 81,500 81,500
Quality engineer 60,000 82,000 10,048 6 72,633 76,898
Specialist 42,500 55,000 7,217 3 50,833 55,000
Supervisor 64,000 82,000 12,728 2 73,000 73,000
Supplier quality engineer/professional 30,000 81,000 28,777 3 63,200 78,600
Technician 51,000 52,000 707 2 51,500 51,500
Vice president/executive 72,000 175,000 44,033 4 134,250 145,000
Greensboro,
Winston, Salem
and High Point
(NC)
Analyst $52,363 $73,000 $14,593 2 $62,682 $62,682
Auditor 55,000 86,000 14,888 4 71,500 72,500
Black Belt 70,000 98,000 10,846 5 87,000 87,500
Consultant 105,000 160,000 38,891 2 132,500 132,500
Director 71,000 136,000 19,761 13 109,818 108,930
Manager 57,000 120,000 17,799 15 79,276 75,000
Process/manufacturing/project engineer 45,000 92,000 33,234 2 68,500 68,500
Quality engineer 55,600 118,500 18,409 11 76,694 70,000
Specialist 75,000 110,000 15,295 5 82,700 76,000
Supervisor 83,000 83,000 — 1 83,000 83,000
Supplier quality engineer/professional 53,000 96,000 16,837 5 74,617 79,086
Technician 50,000 50,000 — 1 50,000 50,000
Vice president/executive 96,000 110,760 10,437 2 103,380 103,380
Jacksonville (FL)
Black Belt $89,500 $100,000 $7,425 2 $94,750 $94,750
Director 72,000 167,000 30,549 7 104,765 97,000
Inspector 43,000 52,000 6,364 2 47,500 47,500
Manager 42,000 115,000 22,175 11 73,045 70,000
Quality engineer 61,900 70,000 5,728 2 65,950 65,950
Reliability/safety engineer 47,097 47,097 — 1 47,097 47,097
Specialist 79,800 79,800 — 1 79,800 79,800
Technician 31,500 46,000 10,253 2 38,750 38,750
Vice president/executive 518,781 518,781 — 1 518,781 518,781
Miami and Ft.
Lauderdale (FL)
Auditor $67,150 $67,150 — 1 $67,150 $67,150
Black Belt 70,000 70,000 — 1 70,000 70,000
Coordinator 42,000 70,000 $15,373 3 52,333 45,000
Director 60,000 130,000 25,926 6 92,833 94,500
Manager 60,000 145,000 24,004 12 88,875 87,750
Master Black Belt 118,000 118,000 — 1 118,000 118,000
Process/manufacturing/project engineer 118,821 118,821 — 1 118,821 118,821
Quality engineer 56,000 83,500 11,478 4 71,750 73,750
Specialist 68,141 68,141 — 1 68,141 68,141
Supervisor 39,000 72,000 23,335 2 55,500 55,500
Supplier quality engineer/professional 83,600 83,600 — 1 83,600 83,600
Vice president/executive 126,105 205,000 44,468 3 153,702 130,000
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Norfolk, Virginia
Beach and
Newport News
(VA and NC)
Analyst $52,500 $52,500 — 1 $52,500 $52,500
Associate 115,400 115,400 — 1 115,400 115,400
Consultant 70,000 100,000 $21,213 2 85,000 85,000
Coordinator 43,600 91,000 24,301 3 64,200 58,000
Director 90,000 115,000 17,678 2 102,500 102,500
Educator/instructor 90,000 90,000 — 1 90,000 90,000
Manager 48,000 120,000 19,214 17 81,640 80,000
Process/manufacturing/project engineer 96,000 96,000 — 1 96,000 96,000
Quality engineer 60,000 90,000 12,312 4 74,750 74,500
Specialist 47,000 80,000 13,766 4 61,500 59,500
Supervisor 42,000 52,000 7,071 2 47,000 47,000
Supplier quality engineer/professional 65,000 65,000 — 1 65,000 65,000
Technician 42,432 44,000 1,109 2 43,216 43,216
Vice president/executive 90,000 139,000 34,648 2 114,500 114,500
Orlando (FL)
Analyst $35,000 $69,000 $15,484 4 $46,075 $40,150
Associate 67,000 67,000 — 1 67,000 67,000
Auditor 34,800 79,500 18,304 4 58,325 59,500
Black Belt 97,000 101,000 2,082 3 99,333 100,000
Consultant 100,000 100,000 — 1 100,000 100,000
Director 56,000 108,000 18,613 6 81,918 80,254
Inspector 59,000 60,642 1,161 2 59,821 59,821
Manager 22,568 135,800 27,519 17 82,659 81,000
Master Black Belt 83,000 130,000 24,947 3 111,333 121,000
Process/manufacturing/project engineer 45,000 150,000 36,417 6 85,167 80,500
Quality engineer 43,000 129,000 22,615 11 75,111 72,000
Reliability/safety engineer 63,000 125,000 32,187 3 89,000 79,000
Software quality engineer 110,000 110,000 0 2 110,000 110,000
Specialist 52,100 116,000 26,533 5 83,120 87,000
Supplier quality engineer/professional 91,500 91,500 — 1 91,500 91,500
Vice president/executive 106,000 145,000 27,577 2 125,500 125,500
Raleigh, Durham
and Chapel Hill
(NC)
Analyst $54,000 $104,000 $26,496 3 $73,933 $63,800
Associate 65,000 75,000 7,071 2 70,000 70,000
Auditor 85,000 87,500 1,768 2 86,250 86,250
Black Belt 55,000 127,000 30,496 4 88,000 85,000
Calibration technician 56,000 56,000 — 1 56,000 56,000
Consultant 68,000 105,000 26,163 2 86,500 86,500
Coordinator 49,500 72,345 11,663 3 62,282 65,000
Director 65,000 125,000 17,365 8 104,438 107,750
Manager 61,500 141,600 22,095 22 92,465 88,500
Master Black Belt 80,000 98,000 9,783 3 86,785 82,356
Process/manufacturing/project engineer 73,000 109,000 25,456 2 91,000 91,000
Quality engineer 63,000 90,000 8,503 18 78,797 80,000
Software quality engineer 79,871 80,000 91 2 79,936 79,936
Specialist 42,000 78,000 12,726 11 59,711 60,000
Supervisor 41,000 88,000 16,531 9 62,343 55,000
Supplier quality engineer/professional 70,000 119,000 23,977 4 96,250 98,000
Technician 40,000 58,000 12,728 2 49,000 49,000
Vice president/executive 87,200 185,000 36,322 5 132,440 130,000

QP
SALARY
SURVEY
2
0
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9
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
San Juan, Caguas
and Arecibo (PR)
Analyst $33,000 $33,000 — 1 $33,000 $33,000
Associate 31,250 31,250 — 1 31,250 31,250
Auditor 55,000 100,000 $22,913 3 75,000 70,000
Calibration technician 34,000 50,000 11,314 2 42,000 42,000
Consultant 30,000 30,000 — 1 30,000 30,000
Coordinator 30,000 30,000 — 1 30,000 30,000
Director 95,000 160,000 45,962 2 127,500 127,500
Manager 58,800 151,900 27,302 11 96,700 96,000
Process/manufacturing/project engineer 39,000 99,800 27,071 4 64,200 59,000
Quality engineer 63,000 63,000 — 1 63,000 63,000
Specialist 72,000 88,300 8,350 3 79,100 77,000
Vice president/executive 85,000 85,000 — 1 85,000 85,000
Tampa, St.
Petersburg and
Clearwater (FL)
Auditor $70,000 $72,500 $1,768 2 $71,250 $71,250
Black Belt 48,290 65,725 9,276 3 58,838 62,500
Calibration technician 60,000 60,000 — 2 60,000 60,000
Consultant 59,000 59,000 — 1 59,000 59,000
Coordinator 46,000 65,000 13,435 2 55,500 55,500
Director 84,000 150,000 32,432 5 117,080 115,000
Green Belt 85,000 85,000 — 1 85,000 85,000
Inspector 38,000 50,000 6,028 3 44,333 45,000
Manager 50,000 135,000 19,707 15 83,667 80,000
Master Black Belt 126,000 126,000 — 1 126,000 126,000
Process/manufacturing/project engineer 54,929 124,000 48,841 2 89,465 89,465
Quality engineer 41,600 98,000 13,143 12 74,458 74,500
Reliability/safety engineer 76,000 87,000 7,778 2 81,500 81,500
Specialist 38,000 80,000 19,805 4 56,250 53,500
Supervisor 74,000 86,000 8,485 2 80,000 80,000
Supplier quality engineer/professional 55,760 102,000 23,120 3 78,920 79,000
Technician 50,000 50,000 — 1 50,000 50,000
Vice president/executive 114,000 290,000 84,510 4 164,000 126,000
Baltimore and
Washington, D.C.
(MD, VA and WV)
Analyst $38,000 $130,000 $25,037 14 $76,367 $73,000
Associate 40,000 95,000 25,305 4 58,500 49,500
Auditor 40,000 155,000 32,769 15 84,882 76,000
Black Belt 58,000 139,000 28,382 9 101,894 102,000
Consultant 75,000 165,000 26,994 16 109,375 109,000
Coordinator 31,000 114,000 46,808 3 85,000 110,000
Director 70,000 197,000 28,726 32 125,967 125,970
Educator/instructor 123,000 123,000 — 1 123,000 123,000
Green Belt 80,000 85,000 3,536 2 82,500 82,500
Inspector 90,000 90,000 — 1 90,000 90,000
Manager 35,000 162,000 28,806 63 105,065 109,500
Master Black Belt 128,000 190,000 27,561 6 155,000 141,000
Process/manufacturing/project engineer 80,400 140,000 26,861 4 100,475 90,750
Quality engineer 60,000 123,000 18,177 18 87,801 84,964
Reliability/safety engineer 80,000 133,000 24,556 4 96,500 86,500
Software quality engineer 74,000 137,000 18,091 12 112,002 111,504
Specialist 52,000 150,000 33,991 7 88,817 79,000
Supervisor 44,145 171,000 39,646 8 81,699 74,000
Supplier quality engineer/professional 85,000 95,000 7,071 2 90,000 90,000
Technician 48,000 107,000 21,476 6 70,000 66,000
Vice president/executive 125,000 254,000 50,628 5 186,200 192,000
West Palm Beach
and Boca Raton
(FL)
Black Belt $88,500 $88,500 — 1 $88,500 $88,500
Manager 74,200 115,000 $21,140 3 91,400 85,000
Master Black Belt 120,000 120,000 — 1 120,000 120,000
Quality engineer 58,000 58,000 — 1 58,000 58,000
Supervisor 45,000 80,000 18,520 3 59,000 52,000
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
East South Central region
Louisville (KY
and IN)
Analyst $40,000 $40,000 — 1 $40,000 $40,000
Associate 55,161 55,161 — 1 55,161 55,161
Auditor 50,000 50,000 — 2 50,000 50,000
Consultant 94,000 125,000 21,920 2 109,500 109,500
Coordinator 52,000 52,000 — 1 52,000 52,000
Director 60,000 97,000 19,296 3 81,667 88,000
Educator/instructor 147,000 147,000 — 1 147,000 147,000
Inspector 19,000 19,000 — 1 19,000 19,000
Manager 58,500 98,738 11,658 15 76,016 76,000
Master Black Belt 90,000 115,000 17,678 2 102,500 102,500
Process/manufacturing/project engineer 90,900 90,900 — 1 90,900 90,900
Quality engineer 25,000 100,000 21,694 14 67,890 63,540
Specialist 55,290 71,000 11,109 2 63,145 63,145
Supervisor 72,000 86,000 9,899 2 79,000 79,000
Supplier quality engineer/professional 60,000 60,000 — 1 60,000 60,000
Vice president/executive 102,000 102,000 — 1 102,000 102,000
Memphis (TN, AR
and MS)
Analyst $45,000 $45,000 — 1 $45,000 $45,000
Associate 97,000 97,000 — 1 97,000 97,000
Auditor 40,416 70,000 $9,826 10 53,501 51,000
Black Belt 72,000 86,000 9,899 2 79,000 79,000
Consultant 60,000 68,000 5,657 2 64,000 64,000
Director 90,000 120,000 14,315 4 102,750 100,500
Green Belt 52,000 52,000 — 1 52,000 52,000
Inspector 35,000 40,000 3,536 2 37,500 37,500
Manager 40,000 125,000 17,592 24 78,053 76,500
Master Black Belt 85,000 85,000 — 1 85,000 85,000
Process/manufacturing/project engineer 60,400 87,500 13,597 3 73,300 72,000
Quality engineer 32,000 113,000 20,509 17 70,711 66,410
Specialist 38,000 92,000 20,470 7 64,657 63,000
Supervisor 50,000 100,000 18,166 5 71,000 70,000
Supplier quality engineer/professional 53,000 80,000 13,650 3 67,667 70,000
Technician 37,600 75,000 19,050 3 54,200 50,000
Vice president/executive 185,000 185,000 — 1 185,000 185,000
Nashville (TN)
Analyst $45,000 $58,500 $9,546 2 $51,750 $51,750
Associate 50,750 50,750 — 1 50,750 50,750
Auditor 39,000 65,000 12,028 4 56,000 60,000
Black Belt 70,000 101,780 22,472 2 85,890 85,890
Champion 105,000 105,000 — 1 105,000 105,000
Coordinator 33,000 40,000 3,512 3 36,333 36,000
Director 46,500 75,000 20,153 2 60,750 60,750
Educator/instructor 52,000 108,000 39,598 2 80,000 80,000
Green Belt 67,000 67,000 — 1 67,000 67,000
Manager 30,000 123,000 23,998 23 83,522 90,000
Master Black Belt 60,590 60,590 — 1 60,590 60,590
Process/manufacturing/project engineer 72,000 92,300 11,635 3 85,433 92,000
Quality engineer 38,000 108,000 21,536 10 63,674 60,500
Reliability/safety engineer 64,000 78,000 9,899 2 71,000 71,000
Software quality engineer 78,100 78,100 — 1 78,100 78,100
Specialist 97,000 97,000 — 1 97,000 97,000
Supervisor 74,000 74,000 — 1 74,000 74,000
Supplier quality engineer/professional 57,000 92,300 18,391 3 71,667 65,700
Technician 23,000 39,790 7,270 4 31,173 30,950
Vice president/executive 100,000 100,000 — 1 100,000 100,000
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
West South Central region
Austin and San
Marcos (TX)
Analyst $53,000 $53,000 — 1 $53,000 $53,000
Auditor 27,670 68,000 $20,174 3 48,190 48,900
Black Belt 60,000 60,000 — 1 60,000 60,000
Consultant 53,300 53,300 — 1 53,300 53,300
Director 73,000 168,000 31,188 6 126,500 130,000
Inspector 40,000 40,000 — 1 40,000 40,000
Manager 42,500 125,000 24,228 18 83,132 80,000
Master Black Belt 128,000 128,000 — 1 128,000 128,000
Process/manufacturing/project engineer 71,000 77,480 4,582 2 74,240 74,240
Quality engineer 45,000 106,000 20,527 6 79,167 81,500
Reliability/safety engineer 85,000 124,920 17,359 5 107,984 113,000
Software quality engineer 85,000 85,000 — 1 85,000 85,000
Specialist 60,000 98,000 19,035 3 79,667 81,000
Supplier quality engineer/professional 93,000 98,000 3,536 2 95,500 95,500
Technician 52,000 53,000 707 2 52,500 52,500
Vice president/executive 95,000 95,000 — 1 95,000 95,000
Dallas and Fort
Worth (TX)
Analyst $50,000 $102,000 $21,248 4 $76,054 $76,108
Associate 55,000 55,000 — 1 55,000 55,000
Auditor 40,000 100,000 20,241 10 65,899 58,750
Black Belt 44,000 125,000 33,351 5 95,400 95,000
Consultant 83,000 125,000 17,671 4 100,750 97,500
Coordinator 33,500 115,000 27,445 8 55,894 45,828
Director 76,000 170,000 24,743 26 112,536 112,000
Educator/instructor 72,000 90,600 13,152 2 81,300 81,300
Green Belt 87,500 87,500 — 1 87,500 87,500
Inspector 24,000 35,500 6,500 3 31,500 35,000
Manager 38,000 158,000 25,191 73 84,957 85,000
Master Black Belt 80,000 135,000 22,749 5 111,000 120,000
Process/manufacturing/project engineer 55,000 107,000 21,603 9 79,222 66,000
Quality engineer 42,000 116,184 18,921 22 80,815 84,815
Reliability/safety engineer 101,707 101,707 — 1 101,707 101,707
Software quality engineer 65,000 120,000 16,028 8 89,201 89,500
Specialist 49,110 110,000 23,868 6 75,018 75,000
Supervisor 45,000 106,000 21,346 9 69,949 65,000
Supplier quality engineer/professional 65,000 105,000 14,797 7 84,429 82,000
Technician 30,000 42,000 8,485 2 36,000 36,000
Vice president/executive 100,000 180,000 40,104 3 138,333 135,000
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Houston,
Galveston and
Brazoria (TX)
Analyst $56,140 $96,000 $16,623 4 $74,035 $72,000
Associate 35,000 100,000 45,962 2 67,500 67,500
Auditor 41,000 150,000 57,830 3 106,667 129,000
Black Belt 67,000 97,000 12,033 5 87,400 91,000
Calibration technician 67,000 67,000 — 1 67,000 67,000
Champion 87,960 90,000 1,442 2 88,980 88,980
Consultant 91,000 180,000 37,314 4 132,500 129,500
Coordinator 59,800 125,000 25,981 5 85,887 79,934
Director 90,000 169,000 28,052 7 131,714 130,000
Educator/instructor 45,000 47,000 1,414 2 46,000 46,000
Green Belt 54,000 106,000 24,076 4 71,500 63,000
Inspector 30,000 100,000 31,238 5 64,600 70,000
Manager 41,000 182,000 29,682 59 98,378 97,000
Master Black Belt 75,000 142,000 28,157 5 102,600 96,000
Process/manufacturing/project engineer 43,500 97,000 18,959 6 79,583 85,500
Quality engineer 45,000 186,000 36,787 20 92,138 84,500
Reliability/safety engineer 85,000 132,100 21,385 4 106,275 104,000
Software quality engineer 78,000 78,000 — 1 78,000 78,000
Specialist 52,000 200,000 50,528 8 110,722 102,889
Supervisor 42,000 92,000 23,173 4 75,500 84,000
Supplier quality engineer/professional 66,000 120,000 22,644 4 94,875 96,750
Technician 34,000 65,000 21,920 2 49,500 49,500
Vice president/executive 150,000 165,000 7,638 3 158,333 160,000
New Orleans (LA)
Analyst $50,000 $62,500 $8,839 2 $56,250 $56,250
Auditor 75,000 79,000 2,828 2 77,000 77,000
Director 102,600 102,600 — 1 102,600 102,600
Educator/instructor 84,000 84,000 — 1 84,000 84,000
Manager 70,000 130,000 25,465 5 100,300 112,000
Master Black Belt 127,536 127,536 — 1 127,536 127,536
Process/manufacturing/project engineer 120,351 120,351 — 1 120,351 120,351
Quality engineer 65,000 126,000 43,134 2 95,500 95,500
Reliability/safety engineer 65,000 65,000 — 1 65,000 65,000
Specialist 55,000 56,000 707 2 55,500 55,500
Supervisor 54,250 54,250 — 1 54,250 54,250
Supplier quality engineer/professional 69,000 71,000 1,414 2 70,000 70,000
Vice president/executive 70,000 120,000 25,015 3 94,500 93,500
Oklahoma City
(OK)
Analyst $54,000 $54,000 — 1 $54,000 $54,000
Black Belt 72,000 75,000 $2,121 2 73,500 73,500
Calibration technician 43,000 43,000 — 1 43,000 43,000
Consultant 70,000 70,000 — 1 70,000 70,000
Director 140,000 140,472 334 2 140,236 140,236
Green Belt 90,000 90,000 — 1 90,000 90,000
Manager 50,000 148,000 24,929 11 95,500 96,000
Process/manufacturing/project engineer 35,000 73,000 19,553 3 51,333 46,000
Quality engineer 51,000 94,000 16,894 5 68,512 65,270
Software quality engineer 74,200 74,200 — 1 74,200 74,200
Specialist 68,500 68,500 — 1 68,500 68,500
Supplier quality engineer/professional 76,000 76,000 — 1 76,000 76,000

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9
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
San Antonio (TX)
Analyst $56,000 $56,000 — 1 $56,000 $56,000
Auditor 60,000 60,000 — 1 60,000 60,000
Calibration technician 50,000 50,000 — 1 50,000 50,000
Coordinator 47,000 47,000 — 1 47,000 47,000
Director 87,000 145,000 $19,268 9 109,333 115,000
Educator/instructor 55,000 55,000 — 1 55,000 55,000
Manager 42,000 100,000 18,344 11 65,864 65,000
Quality engineer 42,500 87,000 17,124 6 62,850 60,050
Specialist 51,000 75,000 9,866 4 62,000 61,000
Supervisor 50,300 77,000 18,880 2 63,650 63,650
Technician 41,000 41,000 — 1 41,000 41,000
Mountain region
Denver, Boulder
and Greeley (CO)
Analyst $65,000 $94,200 $20,648 2 $79,600 $79,600
Associate 45,000 55,000 7,071 2 50,000 50,000
Auditor 40,000 98,000 23,317 5 64,200 65,000
Black Belt 84,297 115,000 14,005 4 98,574 97,500
Consultant 85,000 85,000 — 1 85,000 85,000
Coordinator 31,200 60,000 20,365 2 45,600 45,600
Director 82,909 175,000 27,213 13 125,916 127,000
Educator/instructor 38,000 76,000 26,870 2 57,000 57,000
Green Belt 72,000 72,000 — 1 72,000 72,000
Inspector 43,500 43,500 — 1 43,500 43,500
Manager 50,000 136,600 22,300 32 90,458 86,500
Master Black Belt 93,000 105,000 8,485 2 99,000 99,000
Process/manufacturing/project engineer 68,000 120,000 19,559 6 88,833 85,000
Quality engineer 43,680 132,675 22,453 22 85,269 80,000
Reliability/safety engineer 73,000 111,212 18,900 4 94,803 97,500
Software quality engineer 49,000 123,000 27,554 5 84,800 86,000
Specialist 48,000 115,000 23,549 8 70,700 59,500
Supervisor 55,000 75,000 11,547 3 68,333 75,000
Supplier quality engineer/professional 77,900 84,500 3,675 3 82,133 84,000
Technician 34,320 34,320 — 1 34,320 34,320
Vice president/executive 100,000 275,000 62,293 6 161,000 141,500
Las Vegas (NV)
Analyst $42,000 $42,000 — 1 $42,000 $42,000
Associate 33,500 33,500 — 1 33,500 33,500
Auditor 30,000 155,000 $88,388 2 92,500 92,500
Director 86,500 86,500 — 1 86,500 86,500
Inspector 58,000 58,000 — 1 58,000 58,000
Manager 67,000 92,638 10,843 4 79,060 78,300
Quality engineer 103,000 103,000 — 1 103,000 103,000
Reliability/safety engineer 114,000 114,000 — 1 114,000 114,000
Supervisor 50,000 109,000 30,315 4 78,500 77,500
Supplier quality engineer/professional 90,000 90,000 — 1 90,000 90,000
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Phoenix and
Mesa (AZ)
Analyst $47,500 $47,500 — 1 $47,500 $47,500
Auditor 72,000 72,000 — 1 72,000 72,000
Black Belt 70,000 110,000 $18,025 5 95,065 103,000
Calibration technician 41,000 41,000 — 1 41,000 41,000
Consultant 90,000 90,000 — 1 90,000 90,000
Coordinator 51,225 68,100 7,489 4 59,081 58,500
Director 60,000 185,000 38,258 11 118,455 113,000
Manager 54,899 120,000 20,427 25 84,893 82,000
Master Black Belt 65,000 140,000 30,631 4 102,750 103,000
Process/manufacturing/project engineer 87,000 150,000 36,373 3 108,000 87,000
Quality engineer 35,000 112,000 19,847 21 78,081 80,002
Reliability/safety engineer 100,000 140,000 18,136 4 113,250 106,500
Software quality engineer 75,000 105,000 11,437 5 89,600 90,000
Specialist 42,640 127,000 30,613 5 79,208 74,300
Supervisor 69,000 72,819 2,011 3 71,273 72,000
Supplier quality engineer/professional 99,600 107,000 5,233 2 103,300 103,300
Technician 44,000 44,000 — 1 44,000 44,000
Vice president/executive 130,000 232,000 54,049 3 170,667 150,000
Salt Lake City
and Ogden (UT)
Analyst $45,000 $51,000 $2,872 4 $47,250 $46,500
Associate 36,000 36,000 — 1 36,000 36,000
Auditor 55,000 85,000 13,452 6 71,194 72,583
Black Belt 70,000 95,000 17,678 2 82,500 82,500
Calibration technician 29,500 70,000 28,638 2 49,750 49,750
Champion 74,000 74,000 — 1 74,000 74,000
Coordinator 51,324 51,324 — 1 51,324 51,324
Director 58,500 106,000 33,588 2 82,250 82,250
Educator/instructor 65,000 199,000 71,452 3 146,333 175,000
Inspector 28,000 50,000 15,556 2 39,000 39,000
Manager 48,000 145,000 25,337 22 91,894 87,825
Process/manufacturing/project engineer 35,000 107,000 29,625 4 72,500 74,000
Quality engineer 52,000 97,000 12,740 19 73,373 74,000
Reliability/safety engineer 99,000 99,000 — 1 99,000 99,000
Software quality engineer 122,500 122,500 — 1 122,500 122,500
Specialist 48,000 67,000 10,440 3 60,000 65,000
Supervisor 50,000 50,000 — 1 50,000 50,000
Supplier quality engineer/professional 67,000 85,000 8,050 5 76,900 79,000
Technician 42,000 80,000 14,746 5 58,300 60,000
Vice president/executive 97,700 120,000 15,768 2 108,850 108,850

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SALARY
SURVEY
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Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Pacific region
Los Angeles,
Riverside and
Orange County
(CA)
Analyst $65,000 $67,000 $1,414 2 $66,000 $66,000
Associate 55,000 55,000 — 1 55,000 55,000
Auditor 38,064 105,000 20,488 20 74,082 72,500
Black Belt 70,000 110,000 16,760 6 91,599 92,581
Calibration technician 56,700 75,000 12,940 2 65,850 65,850
Champion 106,000 106,000 — 1 106,000 106,000
Consultant 65,000 90,000 17,678 2 77,500 77,500
Coordinator 70,000 120,000 35,355 2 95,000 95,000
Director 42,000 174,000 26,798 44 114,795 113,500
Educator/instructor 48,000 160,000 56,501 3 108,333 117,000
Green Belt 58,000 58,000 — 1 58,000 58,000
Inspector 53,000 70,000 8,505 3 61,667 62,000
Manager 40,000 165,000 25,293 72 96,375 94,500
Master Black Belt 81,000 142,000 31,953 3 117,000 128,000
Process/manufacturing/project engineer 44,000 110,000 17,995 10 81,498 84,988
Quality engineer 37,707 125,000 19,514 54 83,306 84,750
Reliability/safety engineer 95,000 130,562 18,734 3 116,187 123,000
Software quality engineer 75,000 132,000 21,436 5 108,000 110,000
Specialist 37,000 132,000 26,957 13 82,087 75,215
Supervisor 33,600 102,000 20,987 12 66,238 68,000
Supplier quality engineer/professional 50,000 134,000 21,646 14 92,340 97,030
Technician 32,000 57,850 10,957 5 42,770 40,000
Vice president/executive 90,000 210,000 43,533 8 163,200 172,500
Portland and
Salem (OR and
WA)
Analyst $58,000 $58,000 — 1 $58,000 $58,000
Associate 72,000 73,000 $707 2 72,500 72,500
Auditor 15,940 57,000 23,467 3 43,033 56,160
Black Belt 80,000 104,000 11,132 4 91,730 91,460
Consultant 50,000 106,019 26,968 4 77,755 77,500
Director 60,000 135,000 27,742 5 105,000 109,501
Inspector 32,640 42,000 4,779 3 37,880 39,000
Manager 49,000 143,000 27,303 19 79,533 72,000
Process/manufacturing/project engineer 54,000 75,000 10,970 3 66,333 70,000
Quality engineer 50,000 116,238 17,949 14 72,714 68,500
Reliability/safety engineer 96,000 102,500 4,596 2 99,250 99,250
Software quality engineer 70,000 70,000 — 1 70,000 70,000
Specialist 36,500 102,000 26,453 7 59,271 50,400
Supervisor 60,000 60,000 — 1 60,000 60,000
Supplier quality engineer/professional 62,000 68,000 4,243 2 65,000 65,000
Technician 33,000 100,000 20,100 9 50,944 45,000
Vice president/executive 95,000 150,000 38,891 2 122,500 122,500
Sacramento and
Yolo (CA)
Analyst $60,000 $60,000 — 1 $60,000 $60,000
Auditor 65,000 115,000 $25,060 3 91,000 93,000
Consultant 94,050 108,000 9,864 2 101,025 101,025
Coordinator 50,000 98,000 23,728 4 71,500 69,000
Director 64,000 160,000 33,738 6 111,615 115,000
Inspector 25,000 41,000 11,314 2 33,000 33,000
Manager 68,000 157,000 28,026 9 94,263 85,000
Master Black Belt 90,000 90,000 — 1 90,000 90,000
Quality engineer 70,000 110,000 14,434 7 91,000 94,000
Reliability/safety engineer 110,000 110,000 — 1 110,000 110,000
Software quality engineer 98,000 98,000 — 1 98,000 98,000
Specialist 65,000 65,000 — 1 65,000 65,000
Supervisor 129,396 170,000 28,711 2 149,698 149,698
Supplier quality engineer/professional 80,000 98,000 12,728 2 89,000 89,000
Vice president/executive 142,000 210,000 48,083 2 176,000 176,000
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
San Diego (CA)
Analyst $44,940 $80,000 $15,747 6 $59,990 $59,000
Associate 21,000 50,000 14,731 3 37,000 40,000
Auditor 60,000 121,000 25,826 4 89,363 88,227
Black Belt 62,500 110,754 22,573 4 94,314 102,000
Calibration technician 50,000 50,000 — 1 50,000 50,000
Consultant 110,000 110,000 — 1 110,000 110,000
Coordinator 97,410 97,410 — 1 97,410 97,410
Director 75,000 168,300 32,927 14 121,636 124,000
Educator/instructor 200,000 200,000 — 1 200,000 200,000
Green Belt 48,000 48,000 — 1 48,000 48,000
Inspector 41,600 85,000 30,688 2 63,300 63,300
Manager 60,000 131,819 18,649 32 91,363 91,000
Master Black Belt 98,000 130,000 22,627 2 114,000 114,000
Process/manufacturing/project engineer 65,000 65,000 — 2 65,000 65,000
Quality engineer 44,090 105,000 17,599 18 78,159 79,395
Reliability/safety engineer 78,000 78,000 — 1 78,000 78,000
Software quality engineer 110,000 110,000 — 1 110,000 110,000
Specialist 55,100 106,000 35,992 2 80,550 80,550
Supervisor 50,000 52,000 1,414 2 51,000 51,000
Technician 47,840 50,000 1,527 2 48,920 48,920
Vice president/executive 92,000 225,000 66,681 3 155,667 150,000
San Francisco,
Oakland and San
Jose (CA)
Analyst $55,000 $97,785 $17,597 4 $76,946 $77,500
Associate 40,000 98,500 29,508 3 71,500 76,000
Auditor 56,000 105,000 22,256 4 88,000 95,500
Black Belt 130,870 140,000 6,456 2 135,435 135,435
Calibration technician 56,000 56,000 — 1 56,000 56,000
Champion 120,000 120,000 — 1 120,000 120,000
Consultant 73,000 150,000 34,336 6 111,167 111,500
Coordinator 59,850 88,479 20,244 2 74,165 74,165
Director 100,000 200,000 27,491 29 145,886 147,000
Educator/instructor 114,000 114,000 — 1 114,000 114,000
Inspector 52,000 78,000 13,317 3 63,333 60,000
Manager 60,000 155,000 19,199 44 113,234 112,500
Process/manufacturing/project engineer 48,000 111,380 22,354 6 85,230 88,500
Quality engineer 60,000 160,000 21,457 28 87,455 83,000
Reliability/safety engineer 132,000 141,000 5,196 3 135,000 132,000
Software quality engineer 90,000 127,000 13,957 5 106,600 108,000
Specialist 39,000 108,823 27,216 7 83,467 98,500
Supervisor 81,000 110,000 12,095 5 95,600 92,000
Supplier quality engineer/professional 85,000 146,000 25,716 5 103,600 90,000
Technician 34,000 43,000 6,364 2 38,500 38,500
Vice president/executive 180,000 280,000 38,503 5 238,000 235,000

QP
SALARY
SURVEY
2
0
0
9
Salary by U.S. metropolitan areas / TABLE 4 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Seattle, Tacoma
and Bremerton
(WA)
Analyst $44,000 $76,000 $17,214 3 $63,667 $71,000
Auditor 60,000 97,000 11,763 9 77,111 76,000
Black Belt 71,889 120,000 21,373 4 88,722 81,500
Calibration technician 45,760 45,760 — 1 45,760 45,760
Consultant 85,000 92,000 3,326 4 87,125 85,750
Coordinator 78,000 78,000 — 1 78,000 78,000
Director 60,000 170,000 35,867 8 101,758 93,580
Inspector 61,000 61,000 — 1 61,000 61,000
Manager 68,000 140,000 20,335 30 98,114 94,250
Master Black Belt 120,000 150,000 15,275 3 136,667 140,000
Process/manufacturing/project engineer 77,850 110,000 16,234 3 92,617 90,000
Quality engineer 62,000 130,000 19,745 9 84,311 78,000
Reliability/safety engineer 55,000 120,000 36,793 3 97,458 117,375
Software quality engineer 84,000 102,000 12,728 2 93,000 93,000
Specialist 50,000 110,000 17,089 9 81,444 82,000
Supervisor 52,000 86,000 17,000 3 69,000 69,000
Supplier quality engineer/professional 46,000 94,000 25,146 3 74,333 83,000
Technician 40,000 42,000 1,414 2 41,000 41,000
Vice president/executive 110,000 200,000 41,000 4 139,500 124,000


Money Talks
What do you hope to accomplish next in
your career?

Survive the recession and map out the next
15 to 20 years.
John Klus
Manufacturing quality engineer
QCD Biocare Business Unit
Parker Hannifin

QP
SALARY
SURVEY
2
0
0
9
Salaries by Canadian metropolitan areas / TABLE 5
Minimum Maximum
Standard
deviation
Count Mean Median
Calgary (AB)
Analyst $72,000 $72,000 — 1 $72,000 $72,000
Black Belt 76,900 76,900 — 1 76,900 76,900
Coordinator 41,200 41,200 — 1 41,200 41,200
Director 65,000 132,000 $28,717 4 102,000 105,500
Green Belt 85,000 85,000 — 1 85,000 85,000
Manager 56,000 135,000 25,542 9 84,833 82,500
Quality engineer 65,000 90,000 12,507 3 77,267 76,800
Software quality engineer 86,000 86,000 — 1 86,000 86,000
Specialist 78,000 155,000 39,661 3 111,000 100,000
Supervisor 60,000 60,000 — 1 60,000 60,000
Montreal (QC)
Analyst $65,000 $65,000 — 1 $65,000 $65,000
Associate 42,000 65,000 $16,263 2 53,500 53,500
Auditor 82,000 82,000 — 1 82,000 82,000
Black Belt 76,500 76,500 — 1 76,500 76,500
Director 95,614 142,000 18,285 8 113,411 110,000
Manager 60,000 100,000 14,196 10 81,055 86,000
Master Black Belt 120,000 120,000 — 1 120,000 120,000
Process/manufacturing/project engineer 80,000 88,000 5,657 2 84,000 84,000
Quality engineer 55,000 105,000 27,660 3 73,167 59,500
Reliability/safety engineer 75,000 75,000 — 1 75,000 75,000
Specialist 53,000 100,000 23,544 3 77,333 79,000
Supplier quality engineer/professional 50,000 105,000 25,669 4 81,750 86,000
Ottawa-Gatineau
(ON and QC)
Analyst $56,000 $56,000 — 1 $56,000 $56,000
Auditor 43,200 43,200 — 1 43,200 43,200
Black Belt 82,000 82,000 — 1 82,000 82,000
Consultant 81,644 81,644 — 1 81,644 81,644
Director 109,701 115,000 $2,977 3 111,567 110,000
Inspector 35,360 45,000 6,817 2 40,180 40,180
Manager 44,742 103,000 19,318 9 79,746 86,000
Quality engineer 90,000 92,000 1,155 3 90,667 90,000
Software quality engineer 78,000 78,000 — 1 78,000 78,000
Specialist 54,000 60,000 4,243 2 57,000 57,000
Supervisor 35,000 35,000 — 1 35,000 35,000
Technician 50,000 50,000 — 1 50,000 50,000
Table 5 includes results for: x Full-time employees,  Part-time employees,  U.S. employees, x Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. Canadian salaries are noted in Canadian dollars.
Salaries by Canadian metropolitan areas / TABLE 5 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Toronto (ON)
Analyst $28,800 $65,500 $14,213 6 $51,273 $54,000
Associate 60,000 60,000 — 1 60,000 60,000
Auditor 40,000 79,000 11,984 9 59,111 60,000
Black Belt 65,000 100,500 18,305 3 80,167 75,000
Calibration technician 70,000 70,000 — 1 70,000 70,000
Consultant 59,000 120,000 24,137 6 88,750 92,750
Coordinator 36,000 72,000 10,530 13 52,651 50,000
Director 59,000 125,000 17,518 11 98,545 100,000
Green Belt 81,000 81,000 — 1 81,000 81,000
Inspector 27,000 33,000 3,000 3 30,000 30,000
Manager 38,000 110,000 14,920 48 80,090 80,000
Master Black Belt 105,000 105,000 — 1 105,000 105,000
Process/manufacturing/project engineer 30,000 65,000 16,592 4 48,650 49,800
Quality engineer 42,000 90,000 15,636 15 63,876 65,000
Software quality engineer 55,000 55,000 — 1 55,000 55,000
Specialist 44,000 94,500 13,519 14 64,225 65,000
Supervisor 50,000 80,000 11,382 7 67,552 68,865
Supplier quality engineer/professional 55,096 55,096 — 1 55,096 55,096
Technician 35,000 80,500 13,624 9 51,513 49,000
Vice president/executive 130,000 185,000 38,891 2 157,500 157,500
Vancouver (BC)
Analyst $67,000 $80,000 $9,192 2 $73,500 $73,500
Associate 66,000 66,000 — 1 66,000 66,000
Auditor 35,000 47,000 8,485 2 41,000 41,000
Consultant 73,000 73,000 — 1 73,000 73,000
Coordinator 45,000 71,000 18,385 2 58,000 58,000
Director 97,600 98,000 283 2 97,800 97,800
Educator/instructor 82,000 82,000 — 1 82,000 82,000
Inspector 38,000 46,000 5,657 2 42,000 42,000
Manager 34,500 107,000 23,391 11 74,627 77,400
Process/manufacturing/project engineer 92,000 92,000 — 1 92,000 92,000
Quality engineer 38,000 100,000 27,415 4 77,250 85,500
Software quality engineer 81,000 81,000 — 1 81,000 81,000
Specialist 73,000 73,000 — 1 73,000 73,000
Supervisor 79,000 79,000 — 1 79,000 79,000
Supplier quality engineer/professional 84,000 84,000 — 1 84,000 84,000
Technician 50,000 50,000 — 1 50,000 50,000
Vice president/executive 38,790 38,790 — 1 38,790 38,790


Money Talks
What do you hope to accomplish next in your career?

Learn the industry and company and grow in rank and
contribution.
Ed McCarthy
Senior supplier consultant and auditor
Global purchasing and supply chain
Vestas
MORE THAN 80% of the surveyed quality profession-
als are members of their organizations’ quality depart-
ments—and those departments have gotten smaller for
many in the last 12 months. In past surveys, most of
the respondents reported the number of employees in
their quality department had increased or stayed the
same. Only around 20% had indicated the number had
decreased.
That’s no longer the case.
This year, slightly more than a third of the respon-
dents reported their quality departments have shrunk,
as Figure 1 shows. The decline is likely due to the
economic recession because 79.7% of the respondents
who reported their quality departments had decreased
in size also reported that their companies had layoffs.
Besides the economy, other factors that can influ-
ence how many employees are in a quality department
are organization size and division size. As the size of an
organization increases, so do the number of employees
in the quality department (see Figure 2). Similarly, the
larger the division, the larger the size of the quality de-
partment (see Figure 3).
The respondents who are members of a quality de-
partment typically earn less than
those respondents who aren’t. As
Table 1 shows, the U.S. respondents
who are quality department mem-
bers earn an average of $10,643 less
than those respondents who aren’t
quality department members. Simi-
larly, the Canadian respondents
who are quality department mem-
bers earn an average of $7,166 less
than their counterparts who aren’t
quality department members (see
Table 2).
Part 1. Regular Employee Results
Section 14. Salary by Organization’s Quality
Infrastructure
Shrinking Quality
Departments
Figure 2 includes results for:
x Full-time employees, x Part-time
employees,
x U.S. employees, x Canadian
employees,  International
employees
Percentage of respondents
Y
e
a
r
Decreased Increased Stayed the same
In the past year, the number of employees in the quality department has:
0 20
39
40 60 80 100
2009
2008
2007
2006
2005
33.6 42.2 24.2
20.2 41.5 38.4
19.4 39.7 41
20 40.5 39.6
19.7 41.3
Number of employees worldwide
A
v
e
r
a
g
e

n
u
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b
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o
f

e
m
p
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n

t
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q
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i
t
y

d
e
p
a
r
t
m
e
n
t
3
0
20
40
60
80
100
More than
50,000
10,001 to
50,000
5,001 to
10,000
1,001 to
5,000
501 to
1,000
101 to
500
11 to
100
10 or
fewer
82
55
36
22
15
9
5
Historical look at quality
department size / FIGURE 1
Quality department size by organization
size / FIGURE 2
Figure 1 includes results for: x Full-time employees, x Part-time employees,
x U.S. employees, x Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding. Data points for
2005-2008 were taken from previous survey results.
Table 1 includes results for:
x Full-time employees,
 Part-time employees,
x U.S. employees,
 Canadian employees,
 International employees
Note: Percentages may not
equal 100% due to rounding.
Salary by quality department
membership for U.S. respondents / TABLE 1
Member of the quality
department
Not a member of the quality
department
Percentage
Average
salary
Percentage
Average
salary
All respondents 80.1% $81,339 19.9% $91,982
Analyst 70.1 61,699 29.9 69,261
Associate 72.7 54,527 27.3 64,223
Auditor 84.0 69,118 16.0 73,813
Black Belt 49.8 84,304 50.2 90,351
Calibration technician 63.4 53,192 36.6 55,813
Champion 66.7 88,678 33.3 94,967
Consultant 51.6 89,323 48.4 92,209
Coordinator 79.0 55,461 21.0 71,428
Director 85.4 110,918 14.6 122,023
Educator/instructor 16.2 100,865 83.8 85,157
Green Belt 64.7 65,891 35.3 65,292
Inspector 94.3 45,643 5.7 63,000
Manager 86.3 84,303 13.7 99,281
Master Black Belt 48.5 108,262 51.5 110,627
Process/manufacturing/
project engineer
33.6 73,815 66.4 82,915
Quality engineer 94.0 73,815 6.0 81,746
Reliability/safety engineer 30.2 97,693 69.8 98,265
Software quality engineer 75.7 91,052 24.3 93,662
Specialist 81.3 68,357 18.7 79,042
Supervisor 82.5 65,526 17.5 86,033
Supplier quality engineer/
professional
78.0 78,918 22.0 81,543
Technician 91.9 44,387 8.1 59,566
Vice president/executive 77.5 148,457 22.5 139,093
Quality department size by division size / FIGURE 3
Number of employees in the respondent's division
A
v
e
r
a
g
e

n
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b
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r

o
f

e
m
p
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e
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s
i
n

t
h
e

q
u
a
l
i
t
y

d
e
p
a
r
t
m
e
n
t
0
20
40
60
80
100
120
140
160
180
More than
10,000
No
divisions
5,001 to
10,000
1,001 to
5,000
501 to
1,000
101 to
500
11 to
100
10 or
fewer
7
27
168
99
53
32
20
15
Figure 3 includes results for:
x Full-time employees,
x Part-time employees,
x U.S. employees,
x Canadian employees,
 International employees

QP
SALARY
SURVEY
2
0
0
9
Salary by quality department membership
for Canadian respondents / TABLE 2
Member of the quality
department
Not a member of the quality
department
Percentage
Average
salary
Percentage
Average
salary
All respondents 81.0% $72,564 19.0% $79,730
Analyst 78.6 57,240 21.4 60,750
Associate 50.0 46,625 50.0 65,100
Auditor 94.4 63,071 5.6 120,000
Black Belt 57.1 83,600 42.9 73,500
Calibration technician — — 100.0 70,000
Champion — — 100.0 48,000
Consultant 27.3 61,333 72.7 91,549
Coordinator 93.8 53,065 6.3 64,250
Director 84.8 103,128 15.2 112,800
Educator/instructor — — 100.0 112,000
Green Belt 100.0 83,000 — —
Inspector 90.9 41,660 9.1 30,000
Manager 89.0 80,508 11.0 83,403
Master Black Belt 100.0 125,000 — —
Process/manufacturing/
project engineer
36.4 77,400 63.6 66,429
Quality engineer 93.3 67,964 6.7 81,667
Reliability/safety engineer — — 100.0 137,500
Software quality engineer 80.0 79,250 20.0 55,000
Specialist 76.7 71,572 23.3 66,000
Supervisor 76.9 61,500 23.1 75,955
Supplier quality engineer/
professional
87.5 69,442 12.5 84,000
Technician 71.4 47,017 28.6 52,060
Vice president/executive 75.0 96,263 25.0 185,000
Table 2 includes results for: x Full-time employees,  Part-time employees,
 U.S. employees, x Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding. Canadian salaries are noted in
Canadian dollars.
More than 85% of the U.S. managers work
in quality departments. On average,
they earn almost $15,000 less than
their counterparts who don’t work in quality
departments.
Salary by extent of quality duties for U.S. respondents / FIGURE 1
Salary by extent of quality duties for Canadian
respondents / FIGURE 2
Average salary
E
x
t
e
n
t

o
f

q
u
a
l
i
t
y
-
r
e
l
a
t
e
d

d
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t
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e
s

(
p
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a
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p
o
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d
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n
t
s
)
86,961
$0 $20,000 $40,000 $60,000 $80,000 $100,000
75.1% to 100% of duties are quality related (67.3%)
50.1% to 75% of duties are quality related (15.2%)
25.1% to 50% of duties are quality related (9.5%)
0.1% to 25% of duties are quality related (7.3%)
0% of duties are quality related (0.7%)
80,443
85,492
92,895
94,001
E
x
t
e
n
t

o
f

q
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a
l
i
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y
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(
p
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a
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p
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d
e
n
t
s
)
87,633
Average salary
$0 $20,000 $40,000 $60,000 $80,000 $100,000
75.1% to 100% of duties are quality related (64.2%)
50.1% to 75% of duties are quality related (17.2%)
25.1% to 50% of duties are quality related (8%)
0.1% to 25% of duties are quality related (9.9%)
0% of duties are quality related (0.7%)
70,606
76,758
75,810
88,385
Figure 1 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,
 Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding.
Figure 2 includes results for: x Full-time employees,  Part-time employees,  U.S. employees,
x Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding. Canadian salaries are noted in Canadian dollars.
IDEALLY, QUALITY RESPONSIBILITIES should be in-
cluded in every job description because quality is ev-
eryone’s responsibility. In reality, that’s usually not the
case. When the survey participants were asked how
many people they thought had quality responsibilities
included in their job descriptions at their organiza-
tions, they most often noted a figure of less than 25%.
Although the survey didn’t ask participants whether
their own job descriptions include quality responsi-
bilities, there’s a good chance they do. More than two-
thirds of the respondents noted that 75% or more of
their job duties are quality related. Those respondents
typically earn less than their counterparts with fewer
quality-related duties. For example, as Figure 1 shows,
the U.S. respondents who indicated that 75% or more
of their job duties are quality related earn an average
of $13,558 less than those respondents who noted that
up to 25% of their duties are quality related. The same
trend can be seen in Canada (see Figure 2).
Tables 1 (United States) and 2 (Canada) explore this
trend further by breaking down respondents’ salaries
by the extent of their quality duties and their job titles.
What’s in Your Job
Description?
Part 1. Regular Employee Results
Section 15. Salary by Extent of Quality
Responsibilities
Table 1 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Percentages may not equal 100% due to rounding.
Salary by extent of quality duties and job title for U.S.
respondents / TABLE 1
Here’s an example of how to read this table: Of all the analysts who work in the United States, 0.5% indicate that none of their job duties
are quality related. They earn an average salary of $69,000.
0% of duties are
quality related
0.1% to 25% of
duties are quality
related
25.1% to 50% of
duties are quality
related
50.1% to 75% of
duties are quality
related
75.1% to 100% of
duties are quality
related
Analyst
0.5% 15.0% 13.0% 18.7% 52.8%
$69,000 $73,655 $67,156 $67,178 $59,077
Associate
1.5 11.9 10.4 19.4 56.7
55,000 69,939 62,709 55,688 53,839
Auditor
0.3 4.0 3.4 10.7 81.7
72,342 74,455 65,444 69,629 69,886
Black Belt
1.4 15.3 18.5 21.8 43.1
76,442 89,290 86,971 86,379 87,110
Calibration technician
— 7.3 9.8 9.8 73.2
— 62,333 47,375 59,690 53,498
Champion
— 22.2 11.1 38.9 27.8
— 79,500 103,091 95,537 88,200
Consultant
2.1 14.2 18.4 18.9 46.3
82,250 88,959 99,129 78,219 93,512
Coordinator
— 6.5 13.0 11.4 69.2
— 70,983 60,972 60,999 56,874
Director
— 7.3 10.6 17.9 64.2
— 121,111 115,209 113,334 110,641
Educator/instructor
6.0 35.8 23.9 9.0 25.4
64,000 101,450 69,913 101,093 85,913
Green Belt
— 23.5 8.8 26.5 41.2
— 70,813 60,833 70,222 60,864
Inspector
— 0.9 1.9 3.7 93.5
— 55,000 57,500 50,750 46,593
Manager
0.5 5.6 8.8 15.1 70.0
78,640 99,060 93,252 85,581 84,666
Master Black Belt
4.5 14.4 17.4 15.9 47.7
104,543 107,114 117,078 112,764 106,797
Process/
manufacturing/project
engineer
1.4 26.8 28.2 22.3 21.4
93,833 80,831 81,567 77,502 77,259
Quality engineer
— 1.4 3.0 13.0 82.5
— 80,616 79,804 73,991 74,076
Reliability/safety
engineer
11.5 21.9 19.8 16.7 30.2
94,106 97,965 101,317 92,516 100,660
Software quality
engineer
— 1.0 8.6 14.3 76.2
— 42,640 95,879 95,853 90,728
Specialist
1.0 8.2 9.7 12.3 68.7
69,250 77,318 79,225 74,340 67,572
Supervisor
0.4 5.0 7.1 18.1 69.3
52,000 88,049 80,938 69,843 66,302
Supplier quality
engineer/professional
— 1.7 6.5 15.1 76.7
— 79,125 88,669 80,135 78,605
Technician
— 2.3 2.3 11.5 83.9
— 50,000 47,864 45,047 45,298
Vice president/
executive
0.9 16.7 19.4 18.9 44.1
182,500 129,763 144,633 147,457 152,217
KICKER HERE
Table 2 includes results for: x Full-time employees,  Part-time employees,  U.S. employees, x Canadian employees,
 International employees
Note: Percentages may not equal 100% due to rounding. Canadian salaries are noted in Canadian dollars.
Salary by extent of quality duties and job title for Canadian
respondents / TABLE 2
Here’s an example of how to read this table: Of all the analysts who work in Canada, 14.3% indicate that 0.1% to 25% of their job duties
are quality related. They earn an average salary of $69,500.
0% of duties are
quality related
0.1% to 25% of
duties are quality
related
25.1% to 50% of
duties are quality
related
50.1% to 75% of
duties are quality
related
75.1% to 100% of
duties are quality
related
Analyst
— 14.3% 14.3% 7.1% 64.3%
— $69,500 $59,250 $43,250 $56,793
Associate
12.5% 12.5 37.5 — 37.5
$66,000 42,000 64,133 — 48,833
Auditor
5.6 — — 22.2 72.2
120,000 — — 58,300 64,538
Black Belt
14.3 14.3 28.6 28.6 14.3
76,900 79,000 70,750 87,750 82,000
Calibration technician
— 100.0 — — —
— 70,000 — — —
Champion
— 100.0 — — —
— 48,000 — — —
Consultant
— 27.3 18.2 27.3 27.3
— 85,548 82,500 102,583 62,333
Coordinator
— 3.0 12.1 18.2 66.7
— 68,500 54,250 57,500 51,416
Director
— 11.8 14.7 20.6 52.9
— 117,500 107,800 108,229 100,555
Educator/instructor
— — 33.3 66.7 —
— — 134,000 101,000 —
Green Belt
— — — 50.0 50.0
— — — 85,000 81,000
Inspector
— — 9.1 9.1 81.8
— — 30,000 35,000 42,400
Manager
— 10.2 6.3 13.4 70.1
— 89,743 84,250 83,891 78,632
Master Black Belt
— — — 66.7 33.3
— — — 135,000 105,000
Process/
manufacturing/project
engineer
— 36.4 36.4 27.3
— 62,000 — 52,400 105,667
Quality engineer
— — 2.2 17.8 80.0
— — 65,700 71,750 68,328
Reliability/safety
engineer
— 50.0 — — 50.0
— 200,000 — — 75,000
Software quality
engineer
— — — 20.0 80.0
— — — 72,000 75,000
Specialist
— 13.3 6.7 16.7 63.3
— 74,500 75,823 58,000 72,026
Supervisor
— 7.7 15.4 76.9
— 80,000 — 65,000 63,287
Supplier quality
engineer/professional
— 12.5 — 25.0 62.5
— 105,000 — 78,000 61,819
Technician
— — 9.5 9.5 81
— — 36,500 49,500 49,742
Vice president/
executive
— 50.0 — 25.0 25.0
— 152,500 — 38,790 130,000
Salary by highest level of education for U.S.
respondents / FIGURE 1
Average salary
H
i
g
h
e
s
t

l
e
v
e
l

o
f

e
d
u
c
a
t
i
o
n
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
52,250
$0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000
Doctorate (2.6%)
Master’s degree (31.0%)
Bachelor’s degree (44.9%)
Associate degree (8.1%)
Vocational/technical degree (1.6%)
Vocational/technical certificate (4.5%)
High school diploma (7.1%)
Less than high school (0.1%)
115,612
97,276
81,701
66,819
63,998
60,347
60,836
Figure 1 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,
 Canadian employees,  International employees
Note: Respondents were asked to specify their highest degree earned. Thus, if a respondent has a master’s degree,
only that degree is shown and not the person’s bachelor’s degree or high school diploma. Percentages may not
equal 100% due to rounding.
BENJAMIN FRANKLIN ONCE said, “An investment
in knowledge always pays the best interest.” Not only
does furthering your education pay off in terms of ex-
panding your horizons, but it also increases your earn-
ing potential. Many quality professionals have found
out the latter firsthand. As Figures 1 (United States)
and 2 (Canada) show, the respondents who invested
the time, effort and money needed to get degrees earn
more than their counterparts without degrees.
The respondents most often reported their highest
level of education is a bachelor’s degree, with 44.7%
having earned one (see Table 1). However, the 44.7%
statistic doesn’t account for the bachelor’s degrees
held by the 30.5% who went on to get master’s degrees
and the 2.7% who went on to earn doctorates. When
you account for these bachelor’s degrees, the percent-
age of respondents with bachelor’s degrees jumps to
77.9%.
Tables 2 and 3 provide a hint of the earning poten-
tial provided by a degree for quality professionals. For
example, the U.S. managers who didn’t further their
education past high school earn, on average:
• $6,359 less than managers with associate degrees.
• $17,903 less than managers with bachelor’s degrees.
• $30,482 less than managers with master’s degrees.
• $38,478 less than managers with doctorates.
Part 1. Regular Employee Results
Section 16. Salary by Highest Level of Education
Investing in Education
Pays Off
Salary by extent of quality duties for Canadian
respondents / FIGURE 2
Average salary H
i
g
h
e
s
t

l
e
v
e
l

o
f

c
o
m
p
l
e
t
e

e
d
u
c
a
t
i
o
n
(
p
e
r
c
e
n
t
a
g
e

o
f

r
e
s
p
o
n
d
e
n
t
s
)
$0 $20,000 $40,000 $60,000 $80,000 $100,000 $120,000
59,500
Doctorate (3.7%)
Master’s degree (17.1%)
Bachelor’s degree (43.5%)
Associate degree (4.6%)
Vocational/technical degree (7.1%)
Vocational/technical certificate (15.9%)
High school diploma (7.6%)
Less than high school (0.5%)
81,833
85,661
73,733
72,729
67,670
65,935
65,761
Figure 2 includes results for: x Full-time employees,  Part-time employees,  U.S. employees,
x Canadian employees,  International employees
Note: Respondents were asked to specify their highest degree earned. Thus, if a respondent has a master’s degree,
only that degree is shown and not the person’s bachelor’s degree or high school diploma. Percentages may not
equal 100% due to rounding. Canadian salaries are noted in Canadian dollars.
Table 1 includes results for: x Full-time employees, x Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Respondents were asked to specify their highest degree earned. Thus, if a respondent has a master’s degree, only that degree is
shown and not the person’s bachelor’s degree or high school diploma. Percentages may not equal 100% due to rounding.
Highest level of education by job title / TABLE 1
Less than
high school
High school
diploma
Vocational/
technical
certificate
Vocational/
technical
degree
Associate
degree
Bachelor’s
degree
Master’s
degree
Doctorate
All respondents 0.1% 7.1% 5.1% 1.9% 7.9% 44.7% 30.5% 2.7%
Analyst — 8.9 5.0 2.0 6.9 47.0 27.7 2.5
Associate 1.3 9.3 12.0 1.3 9.3 44.0 20.0 2.7
Auditor — 11.5 6.6 3.2 7.7 45.8 23.2 2.0
Black Belt — 3.6 1.3 0.4 5.8 39.9 45.7 3.1
Calibration technician — 25.0 10.0 7.5 40.0 12.5 5.0 —
Champion — 5.0 10.0 — 5.0 60.0 20.0 —
Consultant — 1.0 2.4 0.5 4.3 34.1 52.9 4.8
Coordinator — 16.1 13.4 2.8 12.9 40.1 14.3 0.5
Director — 3.5 3.2 1.0 5.2 40.8 42.8 3.5
Educator/instructor — 1.4 — — 2.7 4.1 43.2 48.6
Green Belt — 13.9 5.6 5.6 5.6 33.3 33.3 2.8
Inspector 1.7 30.8 17.9 5.1 18.8 20.5 5.1 —
Manager 0.1 6.6 5.2 1.7 6.7 47.2 30.6 2.1
Master Black Belt — 1.5 0.8 1.5 1.5 27.8 59.4 7.5
Process/manufacturing/
project engineer
— 1.7 1.3 0.9 4.4 52.4 37.6 1.7
Quality engineer 0.1 5.3 3.9 1.9 7.7 52.9 27.4 0.8
Reliability/safety
engineer
— 1.0 — — 5.2 38.5 49.0 6.3
Software quality
engineer
— 1.8 4.5 1.8 3.6 61.6 26.8 —
Specialist — 9.7 6.1 2.6 11.3 44.9 22.9 2.4
Supervisor 0.4 12.0 5.2 1.6 15.5 45.0 18.7 1.6
Supplier quality
engineer/professional
— 2.9 2.9 1.7 8.8 54.8 27.2 1.7
Technician — 23.5 17.7 5.8 21.0 28.4 3.7 —
Vice president/
executive
— 3.1 0.9 0.9 4.8 35.2 44.9 10.1

QP
SALARY
SURVEY
2
0
0
9
Table 2 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Respondents were asked to specify their highest degree earned. Thus, if a respondent has a master’s degree, only that degree
is shown and not the person’s bachelor’s degree or high school diploma. Small numerals indicate the number of responses. Canadian
salaries are noted in Canadian dollars.
Salary by highest level of education and job title / TABLE 2
Less than
high school
High school
diploma
Vocational/
technical
certificate
Vocational/
technical
degree
Associate
degree
Bachelor’s
degree
Master’s
degree
Doctorate
United States
Analyst — $59,211
18
$47,377
7
$50,500
3
$59,356
13
$61,378
89
$75,235
53
$75,000
3
Associate 51,000
1
47,957
7
47,214
7
— 46,500
6
59,004
31
67,443
13

Auditor — 50,328
39
48,258
20
73,959
8
64,561
24
71,358
154
84,486
72
75,167
6
Black Belt — 76,500
7
67,667
3
83,000
1
78,512
13
86,190
86
91,241
99
82,214
7
Calibration technician — 50,700
10
55,000
4
56,667
3
53,166
15
60,340
5
63,500
2

Champion — — 110,591
2
— 50,000
1
85,727
11
104,940
4

Consultant — 49,436
1
53,750
4
— 78,056
9
87,698
69
96,802
95
96,389
9
Coordinator — 49,594
30
53,549
20
44,833
3
53,483
25
60,792
75
72,227
28
110,000
1
Director — 94,923
27
89,730
20
85,800
5
94,076
37
108,758
300
119,610
323
137,212
25
Educator/instructor — 65,163
1
— — 53,500
2
48,333
3
69,024
29
110,019
32
Green Belt — 63,500
4
50,000
2
61,000
2
53,750
2
61,875
12
75,110
10
106,000
1
Inspector 43,000
1
38,469
33
44,956
18
51,986
6
48,063
22
49,184
20
86,274
6

Manager 70,000
1
67,052
132
65,980
97
65,390
30
73,411
147
84,955
997
97,534
663
105,530
44
Master Black Belt — 71,545
2
33,000
1
86,150
2
83,660
2
106,423
37
113,942
77
116,615
9
Process/manufacturing/
project engineer
— 93,667
3
61,000
1
58,500
2
62,824
10
78,287
112
84,765
85
83,875
4
Quality engineer 45,000
1
62,501
67
64,189
48
63,766
22
67,018
96
73,457
658
82,116
344
81,508
9
Reliability/safety
engineer
— 77,000
1
— — 69,336
5
98,132
36
101,536
46
99,547
6
Software quality
engineer
— 84,050
2
75,500
2
110,000
2
102,250
4
87,792
66
98,593
29

Specialist — 64,086
40
55,747
25
57,188
8
60,087
47
71,056
171
79,157
87
100,440
10
Supervisor — 57,474
29
61,682
11
66,500
2
60,695
39
69,215
108
82,908
46
99,403
3
Supplier quality
engineer/professional
— 60,177
7
52,400
5
71,920
3
73,830
21
78,855
128
87,375
64
77,669
3
Technician — 44,012
55
44,883
35
39,639
11
43,741
48
49,033
61
52,235
8

Vice president/
executive
— 125,857
7
131,750
2
125,000
2
104,255
11
133,495
77
152,447
101
189,722
23
Salary by highest level of education and job title / TABLE 2 (CONTINUED)
Less than
high school
High school
diploma
Vocational/
technical
certificate
Vocational/
technical
degree
Associate
degree
Bachelor’s
degree
Master’s
degree
Doctorate
Canada
Analyst — — $64,013
3
$59,000
1
$43,250
1
$53,760
5
$68,000
2
$56,400
2
Associate — — 53,000
2
60,000
1
65,000
1
66,950
2
42,000
1
40,000
1
Auditor — $68,000
1
45,500
2
84,000
3
47,000
1
61,800
4
58,400
5
75,000
1
Black Belt — 65,000
1
— — — 79,300
3
84,000
3

Calibration technician — — — — 70,000
1
— — —
Champion — 30,000
1
— — — 66,000
1
— —
Consultant — 81,644
1
94,500
1
52,000
1
— 91,000
1
89,708
6
59,000
1
Coordinator — 45,819
5
51,667
9
49,100
2
55,500
2
56,364
12
66,000
2

Director — — 99,600
5
83,333
3
115,667
3
108,388
16
107,896
6
100,000
1
Educator/instructor — — — — — — 82,000
1
127,000
2
Green Belt — 81,000
1
— — — — 85,000
1

Inspector $45,000
1
43,413
3
47,787
3
— — 32,000
4
— —
Manager — 76,307
15
81,352
19
70,677
7
89,800
3
78,103
59
96,428
20
63,667
3
Master Black Belt — — — — — — 112,500
2
150,000
1
Process/manufacturing/
project engineer
— — 56,000
2
— — 62,825
8
— —
Quality engineer — 80,000
1
53,484
3
75,000
2
66,798
4
70,754
25
67,478
9
65,700
1
Reliability/safety
engineer
— — — — — 75,000
1
200,000
1

Software quality
engineer
— — 71,333
3
— — 79,000
2
— —
Specialist — 50,000
1
52,000
1
64,667
3
78,000
1
68,714
17
80,857
7

Supervisor 74,000
1
79,000
1
62,433
2
52,500
2
— 59,200
5
84,000
1
80,000
1
Supplier quality
engineer/professional
— — 52,000
2
72,000
1
— 63,032
3
105,000
1
100,000
1
Technician — — 47,859
8
58,500
3
42,000
2
48,606
7
35,000
1

Vice president/
executive
— — — — — 145,000
3
38,790
1


QP
SALARY
SURVEY
2
0
0
9
Not surprisingly, almost half (48.6%) of the
educators and instructors have
doctorates, which is much higher
than the overall percentage of 2.7%.
Figure 1 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,
 Canadian employees,  International employees
Note: Respondents were asked to specify their highest degree earned. Thus, if a respondent has a master’s
degree, only that degree is shown and not the person’s bachelor’s degree or high school diploma.
Part 1. Regular Employee Results
Section 17. Salary by Highest Level of Education and
Number of Years of Experience in the Quality Field
STAYING IN SCHOOL and staying in the quality field
make up a winning combination.
As Figure 1 shows, the quality professionals in the
United States with the highest average salaries are
those who have doctorates and more than 20 years
of quality experience, whereas the quality profes-
sionals with the lowest average salaries are those
who have a high school diploma (or less) and 10 or
fewer years of quality experience. The average dif-
ference between these two groups is $79,475.
Similarly, quality professionals with doctorates
and 20-plus years of quality experience have the
highest average salaries, and the quality profession-
als with only a high school diploma (or less) and 10
or fewer years of quality experience have the lowest.
The difference between these two groups in Canada
is $43,404 (see Figure 2).
In Figure 2, the average salaries don’t follow the
same type of progression as those in Figure 1. The
“all respondents” rows in Table 1 hint at a possible
reason: The number of Canadian respondents repre-
sented in each group is a lot lower than the number
A Winning Combination
Salary by highest level of education and number of
years in the quality field for U.S. respondents / FIGURE 1
A
v
e
r
a
g
e

s
a
l
a
r
y
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
$140,000
Doctorate Master’s degree Bachelor’s degree
Two-year program High school or less
Number of years of experience in the quality field
10 or fewer years
98,092
84,987
71,381
56,480
50,575
10.1 to 20 years
116,338
98,314
84,045
61,287
61,328
More than 20 years
130,050
109,210
91,728
74,248
70,938

QP
SALARY
SURVEY
2
0
0
9
Salary by highest level of education and number of years
in the quality field for Canadian respondents / FIGURE 2
A
v
e
r
a
g
e

s
a
l
a
r
y
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
$140,000
Doctorate Master’s degree Bachelor’s degree
Two-year program High school or less
Number of years of experience in the quality field
10 or fewer years 10.1 to 20 years More than 20 years
103,600
85,893
96,254
82,633
70,500
57,750
95,846
74,126
66,520
71,020
85,713
75,166
66,541
60,221
60,196
Figure 2 includes results for: x Full-time employees,  Part-time employees,
 U.S. employees, x Canadian employees,  International employees
Note: Respondents were asked to specify their highest degree earned. Thus, if a respondent has a master’s degree, only
that degree is shown and not the person’s bachelor’s degree or high school diploma. Categories in which there were no
respondents aren’t included. Canadian salaries are noted in Canadian dollars.
of U.S. respondents, making the conclusion less reli-
able.
For this reason, and to make the figures and table
easier to read this year, respondents were grouped into
new education and experience categories for this sec-
tion. The respondents who didn’t further their educa-
tion past high school (that is, they received only a high
school diploma or didn’t finish high school) were con-
solidated into the “high school or less” category. The
respondents who earned degrees or certificates from
educational programs that typically take two or fewer
years to complete (that is, an associate degree, voca-
tional/technical degree and vocational/technical cer-
tificate) were regrouped into the “two-year program”
category.
To get the new experience categories, the respon-
dents in the original “no experience,” “less than 1 year,”
“1 to 3 years,” “3.1 to 6 years” and “6.1 to 10 years” cat-
egories were consolidated into the “10 or fewer years”
group.
Table 1 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Respondents were asked to specify their highest degree earned. Thus, if a respondent has a master’s degree, only that degree is
shown and not the person’s bachelor’s degree or high school diploma. Categories in which there were no respondents aren’t included.
Small numerals indicate the number of responses. Canadian salaries are noted in Canadian dollars.
Salary by highest level of education, years of experience in the
quality field and job title / TABLE 1
Number of years of experience in the quality field
United States Canada
10 or fewer
years
10.1 to 20
years
More than 20
years
10 or fewer
years
10.1 to 20
years
More than 20
years
All
respondents
High school or less $50,575
174
$61,328
198
$70,938
155
$60,196
17
$71,020
12
$70,500
4
Two-year program 56,480
336
61,287
343
74,248
368
60,221
48
66,520
44
82,633
23
Bachelor’s degree 71,381
1,227
84,045
1,110
91,728
972
66,541
88
74,126
63
96,254
27
Master’s degree 84,987
825
98,314
806
109,210
682
75,166
34
95,846
30
85,893
7
Doctorate 98,092
71
116,338
64
130,050
63
85,713
8
57,750
4
103,600
3
Analyst
High school or less $57,867
9
$62,333
6
$57,000
3
— — —
Two-year program 58,200
9
52,914
12
48,000
2
$52,625
2
$63,013
3

Bachelor’s degree 55,441
58
71,641
20
71,192
12
53,450
4
55,000
1

Master’s degree 72,427
35
76,792
12
85,857
7
68,000
2
— —
Doctorate 52,000
1
125,000
1
48,000
1
72,000
1
— $40,800
1
Associate
High school or less $44,340
5
$55,000
3
— — — —
Two-year program 39,550
10
— $71,333
3
$66,000
1
$52,500
2
$60,000
1
Bachelor’s degree 50,463
21
80,200
7
69,333
3
87,400
1
46,500
1

Master’s degree 55,705
11
93,333
3
— 42,000
1
— —
Doctorate — — 60,000
1
— 40,000
1

Auditor
High school or less $46,534
18
$55,669
15
$48,353
6
$68,000
1
— —
Two-year program 57,006
21
59,697
20
63,353
12
44,500
4
$45,500
2
$95,000
2
Bachelor’s degree 61,653
73
74,470
46
85,834
37
49,100
2
— 74,500
2
Master’s degree 76,819
30
88,567
27
86,696
18
58,000
4
60,000
1

Doctorate 61,000
3
86,500
2
95,000
1
75,000
1
— —
Black Belt
High school or less $83,700
5
$55,000
1
$62,000
1
$65,000
1
— —
Two-year program 77,278
9
75,100
5
89,500
2
— — —
Bachelor’s degree 81,992
50
89,349
26
101,072
9
77,950
2
$82,000
1

Master’s degree 84,718
50
97,320
28
98,666
21
84,000
3
— —
Doctorate 83,400
5
70,000
1
88,500
1
— — —
Calibration
technician
High school or less $41,333
3
$50,667
3
$57,750
4
— — —
Two-year program 50,083
6
51,500
6
57,799
10
$70,000
1
— —
Bachelor’s degree 65,567
3
— 52,500
2
— — —
Master’s degree — 67,000
1
60,000
1
— — —
Champion
High school or less — — — $30,000
1
— —
Two-year program $110,591
2
$50,000
1
— — — —
Bachelor’s degree 81,833
6
100,333
3
$75,500
2
— $66,000
1

Master’s degree 118,500
2
94,800
1
87,960
1
— — —
Consultant
High school or less $49,436
1
— — — $81,644
1

Two-year program 55,167
6
$80,333
3
$86,375
4
— 52,000
1
$94,500
1
Bachelor’s degree 82,331
26
91,074
21
92,087
23
— 91,000
1

Master’s degree 82,983
35
98,296
38
103,684
31
$89,500
2
88,667
3
93,250
1
Doctorate 85,167
3
87,500
2
109,250
4
59,000
1
— —
Coordinator
High school or less $52,971
14
$44,887
14
$58,916
2
$46,125
4
$44,597
1

Two-year program 45,322
23
58,706
16
48,875
8
47,800
5
51,171
7
$70,500
2
Bachelor’s degree 54,642
39
58,171
23
83,880
13
53,766
7
61,500
4
54,000
1
Master’s degree 62,570
15
73,317
8
88,256
6
72,000
1
60,000
1

Doctorate — 110,000
1
— — — —
Director
High school or less $80,167
6
$97,011
11
$101,480
10
— — —
Two-year program 91,532
10
83,080
20
97,734
32
$90,200
5
$85,000
1
$111,800
5
Bachelor’s degree 99,987
52
107,164
126
114,144
122
115,667
3
100,652
8
116,400
5
Master’s degree 109,795
85
121,187
118
123,600
122
— 107,896
6

Doctorate 148,167
6
120,750
12
155,186
7
100,000
1
— —
Salary by highest level of education, years of experience in the
quality field and job title / TABLE 1 (CONTINUED)
Number of years of experience in the quality field
United States Canada
10 or fewer
years
10.1 to 20
years
More than 20
years
10 or fewer
years
10.1 to 20
years
More than 20
years
Educator/
Instructor
High school or less $65,163
1
— — — — —
Two-year program — $62,000
1
$45,000
1
— — —
Bachelor’s degree — 65,000
1
40,000
2
— — —
Master’s degree 71,409
17
61,071
7
62,179
7
— — $82,000
1
Doctorate 91,667
6
107,400
11
112,894
17
$134,000
1
— 120,000
1
Green Belt
High school or less $69,000
3
$47,000
1
— — $81,000
1

Two-year program 51,900
5
70,000
1
— — — —
Bachelor’s degree 59,750
8
61,500
3
$80,000
1
— — —
Master’s degree 65,122
9
85,000
1
105,000
1
$85,000
1
— —
Doctorate — 106,000
1
— — — —
Inspector
High school or less $36,788
19
$40,438
8
$40,500
6
$33,620
2
$54,000
2

Two-year program 38,401
17
48,419
14
56,521
15
40,680
2
— $62,000
1
Bachelor’s degree 54,545
11
38,260
4
46,128
5
30,000
3
38,000
1

Master’s degree — 72,547
3
100,000
3
— — —
Manager
High school or less $56,806
31
$66,277
58
$75,360
44
$75,933
6
$76,714
7
$76,000
2
Two-year program 66,776
74
63,411
85
76,875
114
72,146
12
84,357
14
87,690
3
Bachelor’s degree 78,679
274
85,423
373
89,383
346
74,711
31
81,003
21
84,429
7
Master’s degree 91,117
198
97,432
265
103,521
203
101,651
7
93,818
11
92,500
2
Doctorate 91,648
16
116,569
15
107,367
12
— 63,667
3

Master Black
Belt
High school or less — $60,590
1
$82,500
1
— — —
Two-year program $33,000
1
85,000
2
84,810
2
— — —
Bachelor’s degree 101,202
18
107,250
8
114,364
11
— — —
Master’s degree 105,325
23
118,638
26
116,661
28
— $120,000
1
$105,000
1
Doctorate 120,220
7
— 104,000
2
— — 150,000
1
Process/
manufacturing/
project
engineer
High school or less $53,500
1
$25,000
1
$113,750
2
— — —
Two-year program 53,704
7
64,779
3
78,659
3
$52,000
1
— $60,000
1
Bachelor’s degree 74,845
61
79,783
24
84,735
27
62,514
7
$65,000
1

Master’s degree 78,482
45
90,650
26
90,290
15
— — —
Doctorate 78,167
3
101,000
1
— — — —
Quality
engineer
High school or less $54,735
13
$61,620
27
$66,332
28
— — $80,000
1
Two-year program 53,870
31
61,188
54
73,377
81
$55,000
1
$65,441
6
65,000
2
Bachelor’s degree 67,618
272
75,866
216
79,473
172
72,333
9
58,708
12
103,338
4
Master’s degree 75,512
144
83,602
114
90,663
88
64,614
7
77,500
2

Doctorate 78,283
4
78,088
5
45,000
1
65,700
1
— —
Reliability/
safety engineer
High school or less — $77,000
1
— — — —
Two-year program $47,097
1
64,542
2
$85,250
2
— — —
Bachelor’s degree 95,287
14
99,721
13
100,264
9
$75,000
1
— —
Master’s degree 81,470
13
97,457
11
115,432
22
— $200,000
1

Doctorate 100,250
4
98,140
2
— — — —
Software
quality
engineer
High school or less — $84,050
2
— — — —
Two-year program — 88,250
4
$106,750
4
— $68,000
2
$78,000
1
Bachelor’s degree $80,812
26
89,611
26
92,887
15
$79,000
2
— —
Master’s degree 86,290
10
98,281
13
111,949
7
— — —
Specialist
High school or less $41,704
10
$63,719
15
$79,374
15
— — $50,000
1
Two-year program 50,183
27
60,671
29
65,036
24
$66,000
2
$50,000
1
71,000
2
Bachelor’s degree 58,212
85
77,746
51
89,961
36
53,286
7
68,129
5
90,900
5
Master’s degree 68,292
35
78,995
32
93,259
22
71,667
3
83,667
3
68,000
2
Doctorate 93,233
6
113,333
3
105,000
1
— — —
Salary by highest level of education, years of experience in the
quality field and job title / TABLE 1 (CONTINUED)
Number of years of experience in the quality field
United States Canada
10 or fewer
years
10.1 to 20
years
More than 20
years
10 or fewer
years
10.1 to 20
years
More than 20
years
Supervisor
High school or less $54,638
8
$56,108
10
$60,778
11
$76,500
2
— —
Two-year program 57,735
25
61,250
16
68,657
11
68,865
1
$52,500
2
$56,000
1
Bachelor’s degree 62,532
47
70,250
31
78,748
29
60,333
3
57,500
2

Master’s degree 70,635
23
93,571
17
99,740
6
— 84,000
1

Doctorate 94,105
2
110,000
1
— 80,000
1
— —
Supplier quality
engineer/
professional
High school or less $50,414
3
$89,000
1
$60,333
3
— — —
Two-year program 55,800
5
63,013
11
81,235
13
— $65,500
2

Bachelor’s degree 74,150
39
79,485
43
82,255
46
$55,096
1
84,000
1
$50,000
1
Master’s degree 79,353
23
88,492
22
95,792
19
105,000
1
— —
Doctorate 61,006
1
93,000
1
79,000
1
100,000
1
— —
Technician
High school or less $37,615
24
$41,381
17
$53,954
15
— — —
Two-year program 43,221
42
41,710
34
47,041
19
$47,852
11
$51,000
1
$65,000
1
Bachelor’s degree 44,390
31
48,715
21
61,190
10
48,048
5
50,000
2

Master’s degree 49,776
5
56,333
3
— 35,000
1
— —
Vice president/
executive
High school or less — $116,000
3
$133,250
4
— — —
Two-year program $96,500
5
103,750
4
127,133
6
— — —
Bachelor’s degree 118,846
13
119,080
24
146,905
40
— $130,000
1
$152,500
2
Master’s degree 137,271
17
134,473
30
167,210
54
$38,790
1
— —
Doctorate 138,213
4
215,400
5
195,269
14
— — —
U.S. managers who have been in
the quality field between 10 and 20
years earn an average of $116,569 if
they have a doctorate, $97,432 if
they have a master’s degree and $85,423
if they have a bachelor’s degree.
Table 1 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Small numerals indicate the number of responses. Canadian salaries are noted in Canadian dollars.
* Quality management system.
Salary by QMS certifications / TABLE 1
QMS* associate
auditor
QMS auditor
QMS business
improvement
auditor
QMS lead
auditor
QMS principal
auditor
QMS provisional
auditor
United States
All respondents $101,897
22
$82,806
176
$97,028
5
$83,480
421
$101,429
14
$81,941
61
Analyst — 87,500
1
— 61,396
3
— 75,250
2
Associate 76,000
1
— — 115,400
1
— —
Auditor — 80,620
12
— 78,686
38
105,000
3
84,500
7
Black Belt 101,780
1
97,000
3
— 77,174
6
— 78,333
3
Calibration technician — — — — — —
Champion — 90,000
1
— 82,000
1
— —
Consultant — 67,667
3
— 90,091
11
65,000
1
62,000
1
Coordinator 62,000
1
43,835
7
— 53,177
22
— 50,500
2
Director 114,000
8
97,751
21
96,250
2
104,229
37
150,000
3
101,215
4
Educator/instructor — — — 79,905
2
— —
Green Belt — 53,000
1
— 83,333
3
— 70,000
1
Inspector — 48,547
3
60,642
1
49,686
4
61,000
1

Manager 94,278
7
85,811
53
130,000
1
87,978
143
93,500
4
84,568
19
Master Black Belt — 99,500
2
— 98,075
4
— 89,000
1
Process/manufacturing/
project engineer
— 80,000
1
— 91,467
6
— 85,540
2
Quality engineer 109,333
3
73,444
36
— 76,244
81
88,000
1
65,833
6
Reliability/safety engineer — 130,000
1
— — — 99,000
1
Software quality engineer — — — — — 85,333
3
Specialist 102,000
1
53,750
4
102,000
1
76,833
12
— 67,667
3
Supervisor — 80,000
5
— 65,177
10
— 82,000
1
Supplier quality engineer/
professional
— 89,951
9
— 86,532
21
67,000
1
80,425
4
Technician — 48,276
4
— 44,806
4
— —
Vice president/executive — 128,667
9
— 118,055
12
— 160,000
1
IN ALL, 13.3% of the surveyed quality professionals
have at least one RABQSA International certification.
Respondents held 31 of the 37 certifications listed in
the salary survey, which are divided into five tables:
• Table 1 breaks down the average salaries of respon-
dents achieving quality management system (QMS)
certifications.
• Table 2 looks at the average salaries of respondents
earning AS9100, AS9110 and RABQSA integrated
process control QMS certifcations.
RABQSA Certification
Specifics
Part 1. Regular Employee Results
Section 18. Salary by RABQSA International Certification
Salary by QMS certifications / TABLE 1 (CONTINUED)
QMS* associate
auditor
QMS auditor
QMS business
improvement
auditor
QMS lead
auditor
QMS principal
auditor
QMS provisional
auditor
Canada
All respondents $62,000
1
$70,000
11
— $77,060
26
$61,000
1
$60,000
1
Analyst — — — — — —
Associate — 60,000
1
— — — —
Auditor 62,000
1
— — 65,333
3
— —
Black Belt — — — — — —
Calibration technician — — — — — —
Champion — — — — — —
Consultant — — — — — —
Coordinator — 40,000
2
— 50,000
2
61,000
1
60,000
1
Director — 115,000
1
— 115,000
1
— —
Educator/instructor — — — — — —
Green Belt — — — — — —
Inspector — — — — — —
Manager — 79,000
3
— 82,588
12
— —
Master Black Belt — — — — — —
Process/manufacturing/
project engineer
— — — 60,000
1
— —
Quality engineer — 70,000
1
— 80,000
3
— —
Reliability/safety engineer — — — — — —
Software quality engineer — — — — — —
Specialist — 64,500
2
— 70,000
1
— —
Supervisor — 79,000
1
— 79,000
1
— —
Supplier quality engineer/
professional
— — — 72,000
1
— —
Technician — — — 80,500
1
— —
Vice president/executive — — — — — —
• Table 3 provides the average salaries of respondents
holding environmental and internal auditor certif-
cations.
• Table 4 shows the average salaries of respondents
receiving food safety, management consultant and
responsible care management systems certifca-
tions.
• Table 5 provides the average salaries of respondents
holding occupational health and safety (OHS), infor-
mation security management systems, laboratory
assessor and management system certifcation body
certifcations. This table also includes the average
salaries of those respondents who don’t hold any
RABQSA certifcations for comparison purposes.
The six RABQSA certifcations no one reported as
having earned are:
• Environmental business improvement auditor.
• Food safety business improvement auditor.
• OHS associate auditor.
• OHS business improvement auditor.
• OHS principal auditor.
• Security management systems auditor.

QP
SALARY
SURVEY
2
0
0
9
Table 2 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Small numerals indicate the number of responses. Canadian salaries are noted in Canadian dollars.
** Integrated process control.
* Quality management system.
Salary by AS9100, AS9110 and RABQSA IPC QMS
certifications / TABLE 2
AS9100
aerospace
experience
auditor
AS9100 auditor
AS9110
aerospace
experience
auditor
AS9110 auditor
RABQSA IPC**
QMS* auditor
RABQSA IPC
QMS lead
auditor
United States
All respondents $85,926
47
$83,270
106
$86,514
10
$71,684
12
$76,681
15
$81,913
48
Analyst — 65,000
1
65,000
1
— — 70,750
4
Associate — — — — — —
Auditor 84,591
11
87,745
10
83,500
3
78,500
2
— 73,000
1
Black Belt 110,000
1
74,000
1
— — — —
Calibration technician — — — — — —
Champion — — — — — —
Consultant 85,000
1
88,000
1
— — — —
Coordinator 30,160
1
48,833
3
— 50,000
1
— 43,000
1
Director 110,667
3
113,166
6
108,500
2
110,000
1
96,000
2
108,571
7
Educator/instructor — 72,000
1
— — 48,000
1

Green Belt — — — — — 80,000
1
Inspector 60,642
1
60,821
2
60,642
1
54,547
3
— —
Manager 92,448
7
84,138
31
— — 87,044
3
76,625
20
Master Black Belt — 88,660
2
— — — 116,150
2
Process/manufacturing/
project engineer
— 91,457
2
— — — 46,000
1
Quality engineer 78,763
8
77,583
22
120,000
1
72,250
2
78,016
5
79,000
5
Reliability/safety engineer — — — — — —
Software quality engineer 98,667
3
98,000
3
— — — —
Specialist 87,000
3
81,115
8
76,000
2
57,500
1
61,000
2
77,000
2
Supervisor 50,000
1
61,333
3
— 82,000
1
— 55,000
1
Supplier quality engineer/
professional
84,000
4
81,391
7
— 95,560
1
68,500
2
63,000
1
Technician 60,000
1
— — — — —
Vice president/executive 105,000
2
110,333
3
— — — 107,500
2
QMS lead auditor, internal auditor and QMS
auditor are the top three certifications held
by survey respondents.
Salary by AS9100, AS9110 and RABQSA IPC QMS
certifications / TABLE 2 (CONTINUED)
AS9100
aerospace
experience
auditor
AS9100 auditor
AS9110
aerospace
experience
auditor
AS9110 auditor
RABQSA IPC**
QMS* auditor
RABQSA IPC
QMS lead
auditor
Canada
All respondents $56,000
1
$74,400
6
— — — $54,000
3
Analyst — — — — — —
Associate — — — — — —
Auditor 56,000
1
55,000
1
— — — —
Black Belt — — — — — —
Calibration technician — — — — — —
Champion — — — — — —
Consultant — — — — — —
Coordinator — 72,000
1
— — — 40,000
1
Director — — — — — —
Educator/instructor — — — — — —
Green Belt — — — — — —
Inspector — — — — — —
Manager — 79,800
3
— — — —
Master Black Belt — — — — — —
Process/manufacturing/
project engineer
— — — — — —
Quality engineer — 80,000
1
— — — 61,000
2
Reliability/safety engineer — — — — — —
Software quality engineer — — — — — —
Specialist — — — — — —
Supervisor — — — — — —
Supplier quality engineer/
professional
— — — — — —
Technician — — — — — —
Vice president/executive — — — — — —

QP
SALARY
SURVEY
2
0
0
9

Money Talks
What, specifcally, drives you when it comes
to your career aspirations?
Knowledge and the desire for everyone to have a basic
understanding of quality.
Joe Cimino
Learning consultant
Human services division
Caterpillar University and talent development
Caterpillar Inc.

Table 3 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Small numerals indicate the number of responses. Canadian salaries are noted in Canadian dollars.
Salary by environmental and internal auditor
certifications / TABLE 3
Environmental
associate
auditor
Environmental
auditor
Environmental
lead auditor
Environmental
principal
auditor
Environmental
provisional
auditor
Internal auditor
United States
All respondents $88,049
4
$77,819
47
$82,064
47
$30,000
1
$90,000
1
$75,712
318
Analyst — — 50,500
1
— — 63,104
9
Associate — — — — — 34,000
1
Auditor 34,800
1
97,250
4
84,833
3
— — 73,425
18
Black Belt — 68,000
1
84,000
2
— — 69,400
5
Calibration technician — — — — — 45,000
1
Champion — — — — — —
Consultant — 70,000
1
— — — 72,000
3
Coordinator — 51,903
5
52,831
4
— — 44,943
17
Director — 105,998
1
114,600
5
— — 105,457
28
Educator/instructor — — 92,125
2
— — 72,000
1
Green Belt — — — — — 62,333
3
Inspector — — — — — 43,548
5
Manager 124,699
2
83,413
15
82,706
17
— — 79,894
105
Master Black Belt — 150,000
1
85,000
1
— 90,000
1
107,025
4
Process/manufacturing/
project engineer
— 80,000
1
— — — 58,700
5
Quality engineer 68,000
1
66,853
9
72,269
9
— — 66,116
53
Reliability/safety engineer — 192,000
1
— — — 130,000
1
Software quality engineer — — — — — 100,000
2
Specialist — 40,000
1
— — — 70,071
14
Supervisor — 68,000
1
85,000
1
— — 57,787
9
Supplier quality engineer/
professional
— 77,667
3
94,000
1
30,000
1
— 76,165
15
Technician — 49,701
3
— — — 42,711
10
Vice president/executive — — 95,000
1
— — 148,444
9
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Engineering manager
ManTech International
Salary by environmental and internal auditor
certifications / TABLE 3 (CONTINUED)
Environmental
associate
auditor
Environmental
auditor
Environmental
lead auditor
Environmental
principal
auditor
Environmental
provisional
auditor
Internal auditor
Canada
All respondents — $43,000
1
$85,333
3
— — $73,906
20
Analyst — — — — — —
Associate — — — — — 60,000
1
Auditor — — — — — 35,000
1
Black Belt — — — — — —
Calibration technician — — — — — —
Champion — — — — — —
Consultant — — — — — —
Coordinator — 43,000
1
— — — 38,500
2
Director — — — — — 107,807
2
Educator/instructor — — — — — —
Green Belt — — — — — —
Inspector — — — — — —
Manager — — 93,000
2
— — 91,071
7
Master Black Belt — — — — — —
Process/manufacturing/
project engineer
— — — — — —
Quality engineer — — 70,000
1
— — —
Reliability/safety engineer — — — — — —
Software quality engineer — — — — — —
Specialist — — — — — 64,800
5
Supervisor — — — — — 79,000
1
Supplier quality engineer/
professional
— — — — — 50,000
1
Technician — — — — — —
Vice president/executive — — — — — —

QP
SALARY
SURVEY
2
0
0
9
What, specifcally, drives you when it comes
to your career aspirations?
I want to be able to say I made the decisions that
impact the quality of thousands, if not millions, of products
worldwide, helping people around the world. Organizationally,
I would like to be in a management position.
Thomas Turner
Project leader, quality control and assurance
Triumph Pharmaceuticals Inc.
Money Talks


Table 4 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Small numerals indicate the number of responses. Canadian salaries are noted in Canadian dollars.
Salary by food safety, management consultant and responsible
care management systems certifications / TABLE 4
Food safety
associate
auditor
Food safety
auditor
Food safety
lead auditor
Food safety
principal
auditor
Food safety
provisional
auditor
Management
consultant
Responsible
care
management
systems
auditor
United States
All respondents $50,000
1
$91,200
5
$85,910
2
$87,250
2
$128,500
2
$98,125
8
$80,500
2
Analyst — — — — — — —
Associate — 53,000
1
— — — — —
Auditor — — — — — — 87,500
1
Black Belt — — — — — — —
Calibration technician — — — — — — —
Champion — — — — — — —
Consultant — — — — — 150,000
1

Coordinator — 43,000
1
— — — — —
Director — — — 94,500
1
157,000
1
90,499
2

Educator/instructor — — — — — — —
Green Belt — — — — — — —
Inspector — — — — — — —
Manager — — 100,000
1
80,000
1
— 91,000
4

Master Black Belt — 150,000
1
— — — 90,000
1

Process/manufacturing/
project engineer
— — — — — — —
Quality engineer 50,000
1
60,000
1
— — — — —
Reliability/safety engineer — — — — — — —
Software quality engineer — — — — — — —
Specialist — — 71,820
1
— — — 73,500
1
Supervisor — — — — 100,000
1
— —
Supplier quality engineer/
professional
— — — — — — —
Technician — — — — — — —
Vice president/executive — 150,000
1
— — — — —

What, specifcally, drives you when it comes to your
career aspirations?
I want to be the best quality engineer I can be
for my company.
Stephen Smith
Quality engineer
Orthopaedics division
Greatbatch Medical
Money Talks


Salary by food safety, management consultant and responsible
care management systems certifications / TABLE 4 (CONTINUED)
Food safety
associate
auditor
Food safety
auditor
Food safety
lead auditor
Food safety
principal
auditor
Food safety
provisional
auditor
Management
consultant
Responsible
care
management
systems
auditor
Canada
All respondents — $60,000
1
— — — — —
Analyst — — — — — — —
Associate — — — — — — —
Auditor — — — — — — —
Black Belt — — — — — — —
Calibration technician — — — — — — —
Champion — — — — — — —
Consultant — — — — — — —
Coordinator — — — — — — —
Director — — — — — — —
Educator/instructor — — — — — — —
Green Belt — — — — — — —
Inspector — — — — — — —
Manager — — — — — — —
Master Black Belt — — — — — — —
Process/manufacturing/
project engineer
— 60,000
1
— — — — —
Quality engineer — — — — — — —
Reliability/safety engineer — — — — — — —
Software quality engineer — — — — — — —
Specialist — — — — — — —
Supervisor — — — — — — —
Supplier quality engineer/
professional
— — — — — — —
Technician — — — — — — —
Vice president/executive — — — — — — —

QP
SALARY
SURVEY
2
0
0
9
Money Talks


What do you like best about working in quality?
The work is varied. You have to be good at
multitasking. I like that. It keeps my interest.
Freda Toves
Corporate quality manager
Ditech Networks
Table 5 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Small numerals indicate the number of responses. Canadian salaries are noted in Canadian dollars.
* Occupational health and safety.
Salary by OHS, information security management systems,
laboratory assessor and management system certification
body certifications / TABLE 5
OHS* auditor
OHS* lead
auditor
OHS*
provisional
auditor
Information
security
management
systems
auditor
Laboratory
assessor
Management
system
certification
body auditor
None
United States
All respondents $64,872
7
$75,571
7
$45,500
1
$75,000
1
$89,100
5
$113,333
3
$83,559
6,465
Analyst — — 45,500
1
— — — 63,992
176
Associate — — — — — — 56,269
63
Auditor 95,000
1
66,250
2
— — — — 67,155
248
Black Belt — 81,500
1
— — — — 88,003
198
Calibration technician — — — — — — 54,380
40
Champion — — — — — — 91,371
16
Consultant — — — — — — 91,077
174
Coordinator — — — — — — 60,321
154
Director — — — — — 125,000
1
113,073
648
Educator/instructor — — — — — — 88,947
63
Green Belt — — — — — — 64,930
27
Inspector — — — — — — 47,349
99
Manager — 90,000
1
— — 92,667
3
85,000
1
86,880
1,798
Master Black Belt — — — — — — 110,048
120
Process/manufacturing/
project engineer
— — — — — — 79,780
206
Quality engineer 63,000
1
45,000
1
— 75,000
1
37,500
1
— 74,267
1,088
Reliability/safety engineer — — — — — — 96,730
93
Software quality engineer — — — — — — 91,037
98
Specialist 40,000
1
— — — 130,000
1
— 69,945
355
Supervisor 68,000
1
85,000
1
— — — — 69,286
216
Supplier quality engineer/
professional
— — — — — — 78,679
182
Technician 46,552
2
— — — — — 45,656
207
Vice president/executive 95,000
1
95,000
1
— — — 130,000
1
148,462
196
Salary by OHS, information security management systems,
laboratory assessor and management system certification
body certifications / TABLE 5 (CONTINUED)
OHS* auditor
OHS* lead
auditor
OHS*
provisional
auditor
Information
security
management
systems
auditor
Laboratory
assessor
Management
system
certification
body auditor
None
Canada
All respondents — $70,000
1
— — — $60,500
2
$74,038
357
Analyst — — — — — — 57,992
14
Associate — — — — — — 55,271
7
Auditor — — — — — — 70,350
12
Black Belt — — — — — — 79,271
7
Calibration technician — — — — — — 70,000
1
Champion — — — — — — 48,000
2
Consultant — — — — — — 83,309
11
Coordinator — — — — — — 53,410
26
Director — — — — — — 104,709
31
Educator/instructor — — — — — — 112,000
3
Green Belt — — — — — — 83,000
2
Inspector — — — — — — 40,600
11
Manager — — — — — 60,500
2
80,258
105
Master Black Belt — — — — — — 125,000
3
Process/manufacturing/
project engineer
— — — — — — 71,460
10
Quality engineer — 70,000
1
— — — — 68,397
39
Reliability/safety engineer — — — — — — 137,500
2
Software quality engineer — — — — — — 74,400
5
Specialist — — — — — — 71,423
24
Supervisor — — — — — — 63,655
12
Supplier quality engineer/
professional
— — — — — — 74,683
6
Technician — — — — — — 46,856
20
Vice president/executive — — — — — — 118,448
4

QP
SALARY
SURVEY
2
0
0
9

Money Talks


What is the most signifcant change you’ve seen, personally
or professionally, as a result of the economic downturn?
Better quality product for less money to consumers.
Kim Elliott
Senior quality engineer
Kingston Technology
Salary by age and gender
for U.S. respondents / FIGURE 1
Age
A
v
e
r
a
g
e

s
a
l
a
r
y
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
Women
Men
65
and older
56 to
65
46 to
55
36 to
45
26 to
35
25 and
younger
50,919
68,874
83,988
90,165
49,542
63,283
77,145
82,426
94,460
82,143
102,534
81,167
Figure 1 includes results for: x Full-time employees,  Part-time employees,
x U.S. employees,  Canadian employees,  International employees
Part 1. Regular Employee Results
Section 19. Salary by Gender and Age
IN THE UNITED STATES, 67.3% of the survey par-
ticipants are men. With an average salary of $86,588,
they earn an average of $9,555 more than their female
counterparts. In Canada, 68.9% of the Canadian par-
ticipants are men, and they earn an average salary of
$77,307, which is an average of $11,674 more than the
women.
Interestingly, the gap between men’s and women’s
average salaries widens as their ages increase. As Fig-
ure 1 shows, the average salary difference between the
U.S. men and women who are 25 and younger is only
$1,377 but widens to $12,317 for the respondents who
are 56 to 65 years old. This trend isn’t as clear cut when
you break down the Canadian respondents’ salaries by
gender and age (see Figure 2). However, this might be
due to the fact there are a lot fewer respondents in
each of the categories, as Table 1 shows.
Table 2 explores the salaries of the U.S. respondents
by their gender, age and job title. Table 3 provides the
same breakdown for the Canadian respondents.
A Demographic Look
Salary by age and gender
for Canadian respondents / FIGURE 2
Age
A
v
e
r
a
g
e

s
a
l
a
r
y
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
Women
Men
65
and older
56 to
65
46 to
55
36 to
45
26 to
35
25 and
younger
60,512
53,500
65,241
64,024
75,364
80,963
92,409
65,622
84,545
Figure 1 includes results for: x Full-time employees,  Part-time employees,
 U.S. employees, x Canadian employees,  International employees
Note: Canadian salaries are noted in Canadian dollars.
Table 1 includes results for: x Full-time employees,
 Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Percentages may not equal 100% due to rounding.
Number of respondents by
gender and age / TABLE 1
United States Canada
Men Women Men Women
25 and
younger
45 40 — 2
26 to 35 639 429 44 28
36 to 45 1,262 693 110 54
46 to 55 1,869 893 91 33
56 to 65 1,034 320 33 10
65 and older 88 12 — —

QP
SALARY
SURVEY
2
0
0
9
In Canada, male
quality profession-
als between the
ages of 36 to 45
earn an average
of $10,123 more
than the women
in that age group.
The gap increases
to an average of
$15,341 more for
men than women
in the 46 to 55 age
group.
Table 2 includes results for: x Full-time employees,  Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. Small numerals indicate the number of responses.
Salary by gender, age and job title for U.S. respondents / TABLE 2
25 or younger 26 to 35 36 to 45 46 to 55 56 to 65 65 and older
Analyst
Men $43,750
4
$55,803
21
$72,747
26
$70,112
33
$86,257
12

Women 49,500
6
56,333
15
59,669
27
61,148
30
65,298
12

Associate
Men $48,998
2
$72,567
6
$61,376
4
$59,000
5
$57,000
2
$80,000
1
Women 40,040
4
47,458
14
52,296
13
63,400
10
66,500
4

Auditor
Men — $61,980
25
$75,724
33
$78,750
52
$79,520
36
$81,846
7
Women $30,000
1
55,658
35
64,359
40
64,622
55
73,199
32
75,500
2
Black Belt
Men $44,000
2
$76,830
32
$85,678
38
$90,198
57
$110,422
14
$125,000
1
Women 65,000
2
76,504
16
93,692
24
86,685
25
95,875
4
95,000
1
Calibration technician
Men $48,000
1
$40,900
5
$64,461
7
$53,600
10
$55,951
11

Women — — 67,000
1
53,000
3
42,000
1

Champion
Men — — $104,800
5
$91,493
8
$105,000
1

Women — $65,000
1
50,000
1
79,000
2
— —
Consultant
Men $32,000
1
$80,590
16
$99,313
26
$107,840
28
$98,800
27
$100,886
7
Women 75,000
1
74,027
13
78,108
25
85,084
31
91,857
7

Coordinator
Men — $53,830
10
$55,267
15
$64,120
26
$75,467
17
$67,700
1
Women $37,365
2
44,499
28
58,160
24
58,950
34
63,922
22
70,000
1
Director
Men — $92,653
19
$114,766
136
$114,944
234
$114,436
113
$120,333
6
Women — 86,421
16
107,175
53
114,830
103
106,260
54
82,000
1
Educator/instructor
Men — $65,163
1
$85,100
10
$94,950
16
$87,093
14
$87,206
9
Women — 55,560
1
66,000
2
63,667
6
103,800
8

Green Belt
Men $56,500
2
$63,167
6
$54,167
3
$76,056
9
$76,333
3

Women — 47,000
3
57,000
4
82,033
3
— —
Inspector
Men $38,333
3
$35,958
9
$41,542
22
$52,038
27
$61,903
13
$65,000
1
Women — 55,833
3
36,052
7
40,809
15
58,000
5

Manager
Men $52,655
4
$75,950
133
$86,560
391
$89,525
598
$89,500
334
$100,676
21
Women — 73,200
75
82,171
211
85,985
262
83,013
68
74,000
1
Master Black Belt
Men — $86,917
9
$113,671
27
$109,888
41
$123,019
16
$94,368
1
Women — 96,831
7
103,265
10
112,555
19
— —
Process/
manufacturing/project
engineer
Men $56,730
5
$71,575
40
$77,932
44
$85,264
49
$88,954
25

Women 49,500
2
68,146
17
80,404
17
97,139
16
96,667
3

Quality engineer
Men $53,720
14
$66,326
173
$75,777
246
$78,719
321
$80,113
162
$81,182
14
Women 57,713
15
64,000
75
73,866
97
72,876
87
73,608
34
68,000
2
Reliability/safety
engineer
Men $59,000
1
$82,804
19
$97,844
13
$101,193
28
$106,371
25
$192,000
1
Women — 90,500
2
88,729
3
81,363
2
118,010
1

Software quality
engineer
Men — $72,800
5
$87,392
13
$97,420
27
$89,143
15
$113,750
4
Women — 75,583
6
80,367
10
96,780
15
94,001
7
102,000
2
Specialist
Men $50,000
1
$61,134
24
$70,471
47
$82,760
73
$84,798
47
$97,000
1
Women 47,320
2
55,104
51
65,969
57
65,731
55
68,912
27
72,000
1
Supervisor
Men $60,000
2
$62,422
25
$68,744
42
$78,962
50
$73,710
21
$109,500
2
Women — 56,402
24
69,181
28
64,685
38
69,333
6
90,000
1
Supplier quality
engineer/professional
Men — $71,967
24
$75,092
45
$86,679
69
$84,157
40
$142,000
1
Women — 66,544
14
72,673
15
75,611
19
78,522
4

Technician
Men $49,000
3
$45,775
33
$44,624
43
$48,673
45
$49,409
17
$41,000
1
Women 31,094
5
40,447
12
46,582
13
43,812
33
46,325
13

Vice president/
executive
Men — $102,750
4
$126,512
26
$144,454
63
$166,074
69
$156,467
9
Women — 105,000
1
111,291
11
141,960
30
144,250
8

Salary by gender, age and job title for Canadian
respondents / TABLE 3
25 or younger 26 to 35 36 to 45 46 to 55 56 to 65
Analyst
Men — $50,750
3
$46,900
2
$67,000
1
$65,500
1
Women — 67,000
2
80,000
1
54,780
3

Associate
Men — — $46,500
1
$40,000
1

Women $42,000
1
— 63,700
2
63,667
3

Auditor
Men — $44,100
2
$82,000
1
$67,800
5
$83,000
2
Women — 35,000
1
40,000
1
56,000
2
62,000
1
Black Belt
Men — $76,700
2
$73,500
2
$77,000
2

Women — — 100,500
1
— —
Calibration technician
Men — — $70,000
1
— —
Women — — — — —
Champion
Men — $30,000
1
$66,000
1
— —
Women — — — — —
Consultant
Men — — $83,000
3
$90,279
5

Women — — 84,000
1
66,000
2

Coordinator
Men — $46,000
3
$61,750
8
$51,900
5
$65,500
2
Women — 43,019
5
53,266
7
50,600
2

Director
Men — — $104,297
9
$116,391
11
$100,000
2
Women — $132,000
1
89,577
8
83,000
1
113,000
2
Educator/instructor
Men — — $134,000
1
— —
Women — — — — $101,000
2
Green Belt
Men — — $83,000
2
— —
Women — — — — —
Inspector
Men — — — $50,000
4
$27,000
1
Women — $46,000
1
$35,150
4
33,000
1

Manager
Men — $79,542
12
$80,551
42
$83,521
29
$90,292
12
Women — 80,250
4
68,387
15
80,182
11
110,000
1
Master Black Belt
Men — — — $105,000
1
$135,000
2
Women — — — — —
Process/
manufacturing/project
engineer
Men — $66,000
3
$63,000
4
— —
Women — 39,600
1
65,000
1
— $60,000
1
Quality engineer
Men — $62,338
8
$69,864
11
$71,285
10
$115,000
2
Women $65,000
1
65,900
2
65,000
3
63,500
6
43,452
1
Reliability/safety
engineer
Men — — — $75,000
1
$200,000
1
Women — — — — —
Software quality
engineer
Men — $72,000
1
— $68,000
2
$78,000
1
Women — 86,000
1
— — —
Specialist
Men — $64,600
5
$72,608
6
$75,083
6
$85,750
4
Women — 60,000
5
57,000
2
— 71,000
2
Supervisor
Men — $80,000
1
$64,800
5
$60,500
2

Women — — 70,716
4
35,000
1

Supplier quality
engineer/professional
Men — — $92,333
3
$67,000
2
$45,000
1
Women — $57,048
2
— — —
Technician
Men — $43,000
3
$46,286
7
$57,500
2
$80,500
1
Women — 46,584
3
44,590
4
51,000
1

Vice president/
executive
Men — — $38,790
1
$152,500
2
$130,000
1
Women — — — — —
Table 3 includes results for: x Full-time employees,  Part-time employees,  U.S. employees, x Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. Small numerals indicate the number of responses. Canadian
salaries are noted in Canadian dollars.
Percentage of respondents not
expecting a raise in salary / FIGURE 1
Percentage of respondents
Y
e
a
r
9.8
0 10 20 30 40
2009
2008
2007
2006
2005
38
11.2
7.6
8.9
Figure 1 includes results for: x Full-time employees, x Part-time employees,
x U.S. employees, x Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding. Data points for
2005-2008 were taken from previous survey results.
AN UNPRECEDENTED NUMBER of quality profes-
sionals won’t be getting raises this year. As Figure 1
shows, 38% of the survey respondents indicated they
aren’t expecting a raise, which is significantly higher
than in previous years. Similarly, more respondents
are expecting a pay cut this year compared to previ-
ous years (see Table 1). These numbers are likely due
to the economic recession considering:
• 74.7% of the respondents who reported no raise
also reported their organizations had frozen sala-
ries as a result of the economic recession.
• 83.6% of the respondents who reported a pay cut
also reported their organizations had instituted
pay cuts because of the economic recession.
The economic recession is also affecting bonuses
and other types of additional annual payments ( profit
sharing and deferred payments but not overtime or
insurance). Fewer respondents are expecting bonus-
es this year compared to previous years. In all, 60.3%
said they expect a bonus compared to 72.3% in 2008,
67.3% in 2007, 67.2% in 2006 and 66.0% in 2005.
Out of the respondents who said they don’t expect
bonuses this year, 63.7% indicated their organizations
had eliminated bonuses because of the economic re-
cession. Out of those respondents who are expecting
bonuses, 40.5% anticipate the bonus will be the same
amount as last year’s bonus, and 28.3% expect to re-
ceive a smaller bonus this year. Only 31.2% anticipate
a larger bonus, which is fewer than in previous years
(see Table 2).
To see the average bonus size and average raise
size by job title, check out Tables 3 and 4. In Table 3,
the average bonus size is calculated from the bonuses
of respondents who completed the question about
the expected 2009 bonus.
To be included in the average difference columns,
respondents had to complete not only the question
about the expected 2009 bonus, but also the question
about their 2008 bonus. That’s why in some instances
the average difference is greater than the average bo-
nus for respondents who expect their 2009 bonuses
to be more than their 2008 bonuses.
Raises and Bonuses
Slumping
Part 1. Regular Employee Results
Section 20. Size of Raise and Additional Annual Payments

QP
SALARY
SURVEY
2
0
0
9
Table 1 includes results for: x Full-time employees,
x Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Percentages may not equal 100% due to rounding. Data
points for 2005-2008 were taken from previous survey results.
Table 2 includes results for: x Full-time employees,
x Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Percentages may not equal 100% due to rounding. Data
points for 2005-2008 were taken from previous survey results.
Historical look
at expected size of raise / TABLE 1
Historical look
at bonus size / TABLE 2
2005 2006 2007 2008 2009
Expect a pay cut 0.2% 0.1% 0.1% 0.3% 1.9%
Don’t expect a raise 9.8 8.9 7.6 11.2 38.0
0.1% to 2% increase 13.5 13.3 12.3 13.4 14.8
2.1% to 4% increase 57.4 57.7 58.1 56.5 36.4
4.1% to 6% increase 14.3 15.2 16.1 14.2 6.6
6.1% to 8% increase 2.2 2.3 3.0 2.1 0.9
8.1% to 10% increase 1.4 1.4 1.7 1.2 0.6
More than 10% increase 1.0 1.1 1.1 1.1 0.7
Expect that
year’s bonus to
be more than
previous year’s
bonus
Expect that
year’s bonus to
be the same as
previous year’s
bonus
Expect that
year’s bonus
to be less than
previous year’s
bonus
2009 31.2% 40.5% 28.3%
2008 51.0 25.1 24.0
2007 40.9 39.1 20.0
2006 44.2 39.7 16.1
2005 53.1 25.5 21.3
In the United States, vice presidents/executives,
directors and Master Black Belts are at the top
of the bonus scale. They’re expecting average
bonuses of $28,301, $13,360, and $12,497, respec-
tively. Inspectors, calibration technicians
and technicians are at the bottom. They’re
expecting average bonuses of $1,103, $1,230 and
$1,383, respectively.
January 2008 • QP 3
Table 3 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Percentages may not equal 100% due to rounding. None of the Canadian calibration technicians answered the questions about
bonuses, so they aren’t included in this table. Canadian bonuses are noted in Canadian dollars.
Size of anticipated 2009 bonus by job title / TABLE 3
Here’s an example of how to read this table: The U.S. analysts expect to receive an average bonus of $2,249. 30.2% of the analysts expect
their 2009 bonuses to be an average of $2,888 more than their 2008 bonuses. 50.9% of the analysts expect their 2009 bonuses to be the
same as their 2008 bonuses. 18.9% of the analysts expect their 2009 bonuses to be an average of –$2,726 less than their 2008 bonuses.
Expect the 2009 bonus to be
more than the 2008 bonus
Expect the 2009 bonus to be
the same as the 2008 bonus
Expect the 2009 bonus to be
less than the 2008 bonus
Expected
average
bonus
2009
Average
difference
between
2009 and
2008 bonuses
Percentage
Average
difference
between
2009 and
2008 bonuses
Percentage
Average
difference
between
2009 and
2008 bonuses
Percentage
United States
All respondents $6,020 $5,577 31.6% — 40.0% -$6,184 28.5%
Analyst 2,249 2,888 30.2 — 50.9 -2,726 18.9
Associate 2,414 1,791 32.0 — 54.0 -5,593 14.0
Auditor 3,056 3,481 34.1 — 44.9 -2,872 21.0
Black Belt 4,643 4,591 34.4 — 33.9 -6,543 31.7
Calibration technician 1,230 1,329 31.4 — 57.1 -5,250 11.4
Champion 8,103 6,358 42.9 — 14.3 -4,258 42.9
Consultant 5,406 4,668 26.6 — 46.1 -9,566 27.3
Coordinator 2,172 2,618 31.1 — 43.3 -2,785 25.6
Director 13,360 10,365 38.3 — 32.8 -11,696 28.9
Educator/instructor 4,637 7,350 20.4 — 65.3 -3,457 14.3
Green Belt 2,896 4,339 30.0 — 53.3 -1,510 16.7
Inspector 1,103 1,679 24.1 — 54.2 -1,558 21.7
Manager 5,863 5,811 31.2 — 37.0 -6,532 31.8
Master Black Belt 12,497 6,349 34.2 — 29.8 -8,967 36.0
Process/manufacturing/
project engineer
4,482 3,094 31.4 — 34.1 -6,180 34.6
Quality engineer 3,207 3,694 29.5 — 40.9 -3,270 29.6
Reliability/safety
engineer
5,302 5,775 26.0 — 48.1 -3,795 26.0
Software quality
engineer
4,124 3,486 23.8 — 46.3 -3,637 30.0
Specialist 3,206 3,192 30.4 — 45.7 -3,809 23.9
Supervisor 3,595 2,900 34.6 — 39.8 -4,540 25.7
Supplier quality
engineer/professional
3,211 3,494 26.3 — 40.5 -5,078 33.2
Technician 1,383 1,813 31.9 — 50.5 -1,884 17.6
Vice president/
executive
28,301 18,444 36.9 — 35.4 -17,095 27.7
January 2008 • QP 4
Size of anticipated 2009 bonus by job title / TABLE 3 (CONTINUED)
Expect the 2009 bonus to be
more than the 2008 bonus
Expect the 2009 bonus to be
the same as the 2008 bonus
Expect the 2009 bonus to be
less than the 2008 bonus
Expected
average
bonus
2009
Average
difference
between
2009 and
2008 bonuses
Percentage
Average
difference
between
2009 and
2008 bonuses
Percentage
Average
difference
between
2009 and
2008 bonuses
Percentage
Canada
All $4,058 $3,764 28.8% — 45.9% -$4,657 25.2%
Analyst 3,092 3,700 37.5 — 25.0 -1,833 37.5
Associate 1,236 1,075 33.3 — 50.0 -2,000 16.7
Auditor 3,056 14,500 12.5 — 50.0 -9,000 37.5
Black Belt 6,443 3,367 75.0 — 25.0 — —
Champion 0 — — — 100.0 — —
Consultant 3,882 3,000 10.0 — 60.0 -9,300 30.0
Coordinator 2,856 2,757 24.1 — 48.3 -1,398 27.6
Director 9,884 4,473 39.3 — 28.6 -7,106 32.1
Educator/instructor — — — — 100.0 — —
Green Belt 5,000 — — — 100.0 — —
Inspector 711 — — — 85.7 -2,000 14.3
Manager 4,578 4,135 33.3 — 39.0 -5,293 27.6
Master Black Belt 16,667 3,750 66.7 — — -5,500 33.3
Process/manufacturing/
project engineer
1,925 6,250 42.9 — 42.9 -500 14.3
Quality engineer 3,698 3,888 21.1 — 57.9 -1,438 21.1
Reliability/safety
engineer
— — — — 100.0 — —
Software quality
engineer
4,000 3,250 40.0 — 40.0 -11,000 20
Specialist 1,836 1,943 28.0 — 52.0 -5,000 20
Supervisor 2,273 ,553 33.3 — 33.3 -2,833 33.3
Supplier quality
engineer/professional
3,057 2,980 33.3 — 50.0 -5,000 16.7
Technician 1,505 1,540 26.3 — 52.6 -1,039 21.1
Vice president/
executive
3,125 — — — 100.0 — —

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The average expected bonus for the surveyed
quality professionals is $6,020 in the United
States and $4,058 in Canada.
Here’s an example of how to read this table. Two analysts (with an average salary of $43,750) expect a paycut. Sixty-seven analysts (with
an average salary of $62,049) do not expect a raise in salary.
Table 4 includes results for: x Full-time employees,  Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Small numerals indicate the number of responses. Canadian bonuses are noted in Canadian dollars.
Size of expected raise in salary / TABLE 4
Expect a
pay cut
Do not
expect a
raise
0.1% to 2%
increase
2.1% to 4%
increase
4.1% to 6%
increase
6.1% to 8%
increase
8.1% to 10%
increase
More
than 10%
increase
United States
All respondents $77,225
142
$79,739
2,825
$82,623
1,070
$87,235
2,741
$88,100
496
$84,573
74
$85,491
47
$76,393
45
Analyst 43,750
2
62,049
67
72,385
32
64,464
75
55,969
11
58,333
3
63,313
2
47,500
2
Associate 80,000
1
63,158
18
57,977
11
53,322
29
34,899
5
106,950
2
34,000
1

Auditor 51,117
6
63,168
81
71,433
73
72,620
134
75,804
24
55,833
3
104,333
3
50,280
2
Black Belt 85,251
3
84,884
80
85,541
36
93,008
79
79,624
18
78,000
2
— 65,000
1
Calibration technician 48,000
1
51,998
16
49,800
5
57,949
15
55,500
4
— — —
Champion — 80,543
7
106,000
1
93,393
8
108,500
2
— — —
Consultant 83,333
6
85,284
80
97,010
33
95,047
55
96,064
11
101,000
2
85,000
1
75,000
2
Coordinator 53,503
3
58,590
81
58,730
35
58,546
54
61,970
7
81,000
3
47,000
1

Director 99,558
12
107,693
293
119,070
80
115,243
279
119,966
62
102,667
6
106,285
7
100,514
7
Educator/instructor 79,167
6
89,668
32
93,447
12
81,517
15
67,500
2
140,000
1
— —
Green Belt — 63,955
11
80,750
4
64,815
13
66,750
4
55,000
1
— —
Inspector 37,250
8
42,457
32
48,330
24
52,429
34
51,595
7
— — 36,000
2
Manager 80,487
38
81,187
858
88,296
261
91,507
787
92,112
135
73,118
21
74,537
14
70,917
12
Master Black Belt 65,269
2
107,336
53
111,962
17
110,638
49
117,167
9
— — 126,500
2
Process/manufacturing/
project engineer
78,796
9
77,909
71
80,242
36
83,955
86
71,780
14
64,667
3
— 43,500
1
Quality engineer 68,185
20
69,577
497
75,420
165
79,204
468
77,741
79
67,090
15
59,716
9
76,341
6
Reliability/safety
engineer
96,000
1
95,559
41
94,256
14
101,424
36
100,000
3
— — 132,100
1
Software quality
engineer
80,000
1
83,979
29
88,424
23
98,782
42
90,360
10
— — —
Specialist 63,750
4
68,066
111
69,914
72
72,970
173
64,406
26
81,973
3
— 54,000
2
Supervisor 60,000
1
67,683
78
71,902
33
70,429
102
65,575
24
— 33,000
1
85,000
1
Supplier quality
engineer/professional
84,125
8
75,359
108
81,219
29
83,855
67
84,456
14
76,500
2
— 72,950
2
Technician 44,650
6
44,549
91
46,729
47
45,427
65
51,236
5
37,750
2
38,167
3
87,500
2
Vice president/
executive
216,500
4
130,809
90
141,593
27
154,513
76
149,880
20
215,956
5
188,000
5

January 2008 • QP 6
Size of expected raise in salary / TABLE 4 (CONTINUED)
Expect a
pay cut
Do not
expect a
raise
0.1% to 2%
increase
2.1% to 4%
increase
4.1% to 6%
increase
6.1% to 8%
increase
8.1% to 10%
increase
More
than 10%
increase
Canada
All respondents $99,000
4
$70,573
148
$70,780
94
$77,241
127
$91,307
27
$37,000
1
$93,667
3
$51,310
9
Analyst — 52,218
5
56,160
5
71,333
3
— — — 56,000
1
Associate — 40,000
1
50,900
5
65,000
1
87,400
1
— — —
Auditor — 60,033
6
73,000
7
63,000
2
77,500
2
— — 40,000
1
Black Belt — 65,000
1
100,500
1
76,850
4
82,000
1
— — —
Calibration technician — 70,000
1
— — — — — —
Champion — 66,000
1
30,000
1
— — — — —
Consultant — 83,049
8
62,000
1
95,000
2
— — — —
Coordinator 61,000
1
49,745
11
50,410
6
58,667
12
60,000
1
37,000
1
— 50,000
1
Director — 105,889
9
105,249
8
102,971
14
118,000
2
— 104,000
1

Educator/instructor — 82,000
1
— 127,000
2
— — — —
Green Belt — 81,000
1
— 85,000
1
— — — —
Inspector — 43,167
6
33,800
2
40,000
3
— — — —
Manager 85,000
1
78,542
47
81,065
23
78,399
40
94,857
13
— 88,500
2
78,000
1
Master Black Belt — — — 125,000
3
— — — —
Process/manufacturing/
project engineer
65,000
1
84,920
5
49,250
4
— 88,000
1
— — —
Quality engineer — 57,823
15
79,846
13
75,013
12
63,000
3
— — 52,500
2
Reliability/safety
engineer
— — — 75,000
1
200,000
1
— — —
Software quality
engineer
— 72,000
1
55,000
1
81,667
3
— — — —
Specialist — 72,375
16
65,714
7
74,358
6
— — — 44,000
1
Supervisor — 72,600
5
55,750
4
64,216
4
— — — —
Supplier quality
engineer/professional
— 61,365
3
88,500
2
59,000
1
100,000
1
— — 50,000
1
Technician — 47,072
5
47,000
4
50,864
11
34,753
1
— — —
Vice president/
executive
185,000
1
— — 125,000
2
— — — 38,790
1

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Historical comparison / FIGURE 1
Percentage of respondents
Y
e
a
r
0 20 40 60 80 100
2002
2003
2004
2005
2006
2007
2008
2009
39.0
28.2
59.1
64.4
60.7
72.5
61.1
21.4
61
71.8
40.9
35.6
39.3
27.5
38.9
78.6
Works as self employed only Works as self employed
and works for a company
Figure 1 includes results for:
x Full-time employees,
x Part-time employees,
x U.S. employees,
x Canadian employees,
 International employees
Note: Percentages may not
equal 100% due to rounding.
Data points for the years 2002
through 2008 were taken
from previous survey results.
LAST YEAR’S SURVEY report provided a historical
comparison of the percentage of respondents who
work only as self-employed consultants and the per-
centage of those who work for a company (or another
type of organization) and offer consulting services on
the side (that is, outside their company-related duties).
Figure 1 shows the results when you add this year’s
percentage.
Although the respondents who work only as self-
employed consultants have been in the minority since
2004, that’s no longer the case. This year, 78.6% indicat-
ed they were self-employed consultants only. A quick
Part 2. Self-Employed Consultant Results
Section 21. Base Earnings by Quality Experience, Education,
Certification and Six Sigma Training
Fewer Consulting
On the Side
Base earnings / FIGURE 2
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
$140,000
$160,000
75,985
Base earnings
F
u
l
l

t
i
m
e

v
s
.

p
a
r
t

t
i
m
e
146,094
53,372
148,833
Self-employed
consultants who
work full time
in Canada
(47.4%)
Self-employed
consultants who
work part time
in Canada
(52.6%)
Self-employed
consultants who
work full time
in the United
States (43.9%)
Self-employed
consultants who
work part time
in the United
States (56.1%)
Figure 2 includes results for:
x Full-time employees,
x Part-time employees,
x U.S. employees,
x Canadian employees,
 International employees
Note: Percentages may not
equal 100% due to rounding.
Canadian salaries are noted in
Canadian dollars.
Table 1 includes results for: x Full-time employees, x Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. For the level of education, respondents were asked to specify their
highest degree earned. Thus, if a respondent has a master’s degree, only that degree is shown and not the person’s bachelor’s degree
or high school diploma. For Six Sigma training, respondents were asked to indicate their highest level of training completed. Thus, if a
respondent completed Master Black Belt training, only that training is shown, not the person’s Black Belt or Green Belt training. For the
ASQ and RABQSA International certifications, respondents can select more than one.
* Hazard analysis and critical control point.
** Quality management system.
Base earnings for U.S. self-employed consultants / TABLE 1
Minimum Maximum
Standard
deviation
Count Mean Median
Part time
All consultants ,000 $400,000 $73,311 143 $75,985 $60,000
Number of years of experience in the quality field
1 to 3 years ,500 ,500 — 1 ,500 ,500
3.1 to 6 years 50,000 50,000 — 1 50,000 50,000
6.1 to 10 years — 180,000 $52,109 15 49,263 35,000
10.1 to 20 years ,00— 250,000 64,106 44 75,751 67,500
More than 20 years ,00— 400,000 80,643 80 80,317 58,500
Highest level of education
High school diploma ,0— $120,000 $66,091 3 $44,000 $12,000
Vocational/technical certificate $37,000 37,000 — 1 37,000 37,000
Vocational/technical degree 50,000 50,500 ,354 2 50,250 50,250
Associate’s degree — 135,000 44,044 6 63,700 64,600
Bachelor’s degree — 180,000 50,767 36 66,022 62,500
Master’s degree — 400,000 85,732 71 78,233 45,000
Doctorate 10,000 305,000 76,401 21 99,419 80,000
Highest level of Six Sigma training
Green Belt — $168,000 $47,331 18 $49,850 $42,500
Black Belt — 95,000 29,884 13 35,519 25,000
Master Black Belt — 220,000 72,503 20 82,160 57,100
Executive $50,500 250,000 102,165 3 137,500 112,000
None — 400,000 80,256 78 83,981 67,500
ASQ certification
Certified biomedical auditor $5,500 $168,000 $87,608 3 $67,833 $30,000
Certified HACCP* auditor 10,500 10,500 — 1 10,500 10,500
Certified manager of quality/
organizational excellence
00— 248,500 66,184 18 42,882 17,750
Certified quality auditor — 168,000 45,201 39 57,082 50,000
Certified quality engineer — 300,000 89,140 32 75,875 35,000
Certified quality improvement associate 1,800 30,000 15,047 3 18,933 25,000
Certified quality inspector — — — 1 — —
Certified quality technician — 87,700 44,028 3 41,567 37,000
Certified reliability engineer 30,000 288,000 120,537 5 153,200 168,000
Certified Six Sigma Green Belt 1,580 75,000 28,210 6 44,763 53,500
Certified Six Sigma Black Belt ,500 175,000 63,811 13 82,757 65,000
Certified software quality engineer 35,000 168,000 66,506 3 101,000 100,000
None — 400,000 78,355 65 85,725 65,000

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Base earnings for U.S. self-employed consultants / TABLE 1 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
RABQSA International certification
AS9100 aerospace experience auditor $40,000 $65,000 $17,678 2 $52,500 $52,500
AS9100 auditor 18,000 21,000 2,121 2 19,500 19,500
AS9110 auditor 21,000 21,000 — 1 21,000 21,000
Internal auditor 38,000 38,000 — 1 38,000 38,000
QMS** auditor 3,000 65,000 28,863 5 36,540 38,000
QMS lead auditor 20,000 110,735 30,865 11 52,885 40,000
QMS provisional auditor 7,000 100,000 51,540 3 40,667 15,000
Environmental auditor 9,600 37,000 19,375 2 23,300 23,300
Environmental lead auditor 15,000 20,000 3,536 2 17,500 17,500
Information security management
systems auditor
7,000 7,000 — 1 7,000 7,000
Laboratory assessor 25,000 25,000 — 1 25,000 25,000
None — 400,000 77,975 90 81,737 65,000
Full time
All consultants — $600,000 $88,699 112 $146,094 $140,000
Number of years of experience in the quality field
3.1 to 6 years $6,000 $400,000 $148,220 5 $157,200 $150,000
6.1 to 10 years 60,000 184,000 59,416 4 117,250 112,500
10.1 to 20 years 28,000 600,000 112,120 37 165,850 137,400
More than 20 years — 275,000 65,737 65 133,741 140,000
Less than 1 year 278,000 278,000 — 1 278,000 278,000
Highest level of education
High school diploma $225,000 $278,000 $37,477 2 $251,500 $251,500
Vocational/technical degree 105,300 150,000 31,608 2 127,650 127,650
Associate’s degree 4,500 400,000 155,594 5 179,945 165,000
Bachelor’s degree 6,000 600,000 98,965 50 145,191 122,500
Master’s degree — 375,000 73,969 49 140,184 140,000
Doctorate 116,000 160,000 23,065 3 142,000 150,000
Highest level of Six Sigma training
Green Belt $70,000 $250,000 $68,691 11 $126,037 $85,000
Black Belt 7,000 408,000 100,388 23 157,120 150,000
Master Black Belt — 225,000 67,092 10 142,500 145,000
Executive 80,000 184,000 43,038 6 124,667 120,000
None 4,500 600,000 100,285 52 145,854 125,000
Champion 40,000 40,000 — 1 40,000 40,000
check of the number behind this percentage shows it
hasn’t significantly increased compared to previous
years. Rather, the number of respondents who reported
they work at a regular job and consult on the side has
dropped dramatically from 355 last year to 62 this year.
One likely reason for this dramatic drop is the strug-
gling economy. When asked whether their consulting
activities have increased, decreased or stayed the same
as a result of the economy, 44.1% of the self-employed
consultants reported a decrease—and this number
doesn’t include the voices of those respondents who no
longer consult on the side. That’s because it was asked
in the section for self-employed consultants.
More than half of all self-employed consultants
work part time (35 or fewer hours). As expected, they
earn less than their full-time counterparts, as Figure 2
shows. The base earnings reported in Figure 2 (and all
the figures and tables in the self-employed consultant
results) represent the gross revenue earned from June
2008 to June 2009.
Base earnings for U.S. self-employed consultants / TABLE 1 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
ASQ certification
Certified biomedical auditor $150,000 $250,000 $70,711 2 $200,000 $200,000
Certified calibration technician 100,000 100,000 — 1 100,000 100,000
Certified HACCP auditor 175,000 408,000 164,756 2 291,500 291,500
Certified manager of quality/
organizational excellence
56,000 275,000 63,272 19 159,474 150,000
Certified quality auditor 20,000 275,000 66,386 40 138,806 140,000
Certified quality engineer 50,000 275,000 62,770 22 143,772 140,000
Certified quality improvement associate 125,000 125,000 — 1 125,000 125,000
Certified quality inspector 90,000 90,000 — 1 90,000 90,000
Certified quality process analyst 125,000 125,000 — 1 125,000 125,000
Certified quality technician 80,000 130,000 26,458 3 110,000 120,000
Certified reliability engineer 90,000 150,000 24,641 5 123,800 125,000
Certified Six Sigma Green Belt 125,000 184,000 29,517 3 153,917 152,750
Certified Six Sigma Black Belt — 408,000 106,456 10 169,500 165,000
Certified software quality engineer 125,000 180,000 23,589 4 148,100 143,700
None 4,500 600,000 108,279 47 145,047 120,000
RABQSA International certification
AS9100 aerospace experience auditor $150,000 $205,000 $38,891 2 $177,500 $177,500
AS9100 auditor 200,000 200,000 — 1 200,000 200,000
AS9110 auditor 200,000 200,000 — 1 200,000 200,000
Internal auditor 200,000 600,000 230,940 3 333,333 200,000
Management consultant 200,000 200,000 — 1 200,000 200,000
QMS auditor 144,000 180,000 16,235 4 164,750 167,500
QMS lead auditor 56,000 600,000 140,885 13 177,077 150,000
QMS principal auditor 150,000 150,000 — 1 150,000 150,000
QMS provisional auditor 144,000 205,000 43,134 2 174,500 174,500
Environmental lead auditor 78,000 175,000 68,589 2 126,500 126,500
Environmental provisional auditor 80,000 80,000 — 1 80,000 80,000
Food safety auditor 408,000 408,000 — 1 408,000 408,000
Laboratory assessor 275,000 275,000 — 1 275,000 275,000
Security management systems auditor 80,000 80,000 — 1 80,000 80,000
None 4,500 400,000 78,865 58 130,976 116,500

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Tables 1 (United States) and 2 (Canada) break down
base earnings for consultants by their years of expe-
rience in the quality field, highest level of education,
highest level of Six Sigma training, ASQ certifications
and RABQSA International certifications. Note the ze-
ros in the minimum column in these two tables repre-
sent the consultants who didn’t have any earnings dur-
ing the specified time period for various reasons (for
example, the individual has been a consultant less than
a year).
Table 2 includes results for: x Full-time employees, x Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. For the level of education, respondents were asked to specify their
highest degree earned. Thus, if a respondent has a master’s degree, only that degree is shown and not the person’s bachelor’s degree
or high school diploma. For Six Sigma training, respondents were asked to indicate their highest level of training completed. Thus, if a
respondent completed Master Black Belt training, only that training is shown, not the person’s Black Belt or Green Belt training. For the
ASQ and RABQSA International certifications, respondents can select more than one. Canadian salaries are noted in Canadian dollars.
* Hazard analysis and critical control point.
** Quality management system.
Base earnings for Canadian self-employed consultants / TABLE 2
Minimum Maximum
Standard
deviation
Count Mean Median
Part time
All consultants ,0$0 $120,000 $42,632 10 $53,372 $43,125
Number of years of experience in the quality field
6.1 to 10 years $30,000 $56,250 $18,562 2 $43,125 $43,125
10.1 to 20 years — 120,000 66,583 3 76,667 110,000
More than 20 years 13,000 90,000 34,713 5 43,493 30,000
Highest level of education
Vocational/technical certificate — $0 — 1 — —
Vocational/technical degree $13,000 $90,000 $44,039 3 39,155 14,465
Bachelor’s degree 30,000 120,000 51,962 3 60,000 30,000
Doctorate 56,250 110,000 38,007 2 83,125 83,125
Highest level of Six Sigma training
Green Belt $56,250 $56,250 — 1 $56,250 $56,250
None — 120,000 $51,883 5 50,600 30,000
ASQ certification
Certified HACCP* auditor $110,000 $110,000 — 1 $110,000 $110,000
Certified manager of quality/
organizational excellence
120,000 120,000 — 1 120,000 120,000
Certified quality auditor 14,465 110,000 $47,892 3 60,238 56,250
Certified quality engineer 90,000 90,000 — 1 90,000 90,000
None — 70,000 26,359 5 28,600 30,000
RABQSA International certification
QMS** associate auditor $13,000 $13,000 — 1 $13,000 $13,000
QMS lead auditor 30,000 90,000 $30,078 3 58,750 56,250
Environmental lead auditor 30,000 30,000 — 1 30,000 30,000
None — 120,000 84,853 2 60,000 60,000
In the United States, the full-time self-employed
consultants earn $70,109 more than their
part-time counterparts. In Canada, the
difference is $95,461.
Base earnings for Canadian self-employed
consultants / TABLE 2 (CONTINUED)
Minimum Maximum
Standard
deviation
Count Mean Median
Full time
All consultants 75,000 250,000 57,205 9 148,833 150,000
Number of years of experience in the quality field
6.1 to 10 years $150,000 $150,000 — 1 $150,000 $150,000
10.1 to 20 years 99,000 250,000 $61,781 4 174,750 175,000
More than 20 years 75,000 125,000 25,595 3 96,833 90,500
3.1 to 6 years 200,000 200,000 — 1 200,000 200,000
Highest level of education
Vocational/technical certificate $200,000 $200,000 — 1 $200,000 $200,000
Vocational/technical degree 99,000 99,000 — 1 99,000 99,000
Bachelor’s degree 75,000 75,000 — 1 75,000 75,000
Doctorate 250,000 250,000 — 1 250,000 250,000
Associate’s degree 170,000 170,000 — 1 170,000 170,000
Master’s degree 90,500 180,000 $37,959 4 136,375 137,500
Highest level of Six Sigma training
Green Belt $90,500 $90,500 — 1 $90,500 $90,500
Black Belt 150,000 250,000 $70,711 2 200,000 200,000
Master Black Belt 180,000 180,000 — 1 180,000 180,000
None 75,000 200,000 54,163 4 124,750 112,000
ASQ certification
Certified manager of quality/
organizational excellence
$90,500 $170,000 $56,215 2 $130,250 $130,250
Certified quality auditor 90,500 90,500 — 1 90,500 90,500
Certified quality engineer 75,000 90,500 10,960 2 82,750 82,750
Certified quality technician 90,500 90,500 — 1 90,500 90,500
Certified Six Sigma Black Belt 150,000 250,000 70,711 2 200,000 200,000
Certified software quality engineer 99,000 99,000 — 1 99,000 99,000
None 125,000 200,000 38,837 3 168,333 180,000
RABQSA International certification
Internal auditor $75,000 $200,000 $88,388 2 $137,500 $137,500
QMS lead auditor 75,000 75,000 — 1 75,000 75,000
Environmental lead auditor 250,000 250,000 — 1 250,000 250,000
None 99,000 180,000 34,627 4 138,500 137,500

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How have your career pursuits shifted or changed as a result of the down economy?
No change in my long-term goals as I know this is just another ‘business
cycle,’ although it is a longer-than-usual downturn. For the short term, I am
starting to look for additional outside work consulting or teaching to make
up for lost income due to our reduction in hours. I am still pursuing work in
quality improvement however.
Ken DeVane
Quality improvement project manager
California State University system

Money Talks

Base earnings by consulting experience for
U.S. self-employed consultants / FIGURE 1
101,829
Base earnings
N
u
m
b
e
r

o
f

y
e
a
r
s

a
s

a
s
e
l
f
-
e
m
p
l
o
y
e
d

c
o
n
s
u
l
t
a
n
t
$0 $50,000 $100,000 $150,000 $200,000 $250,000
More than 20 years
10.1 to 20 years
6.1 to 10 years
3.1 to 6 years
1 to 3 years
Less than 1 year
70,900
21,244
139,256
68,156
147,684
74,887
160,624
99,100
193,692
113,167
84,231
= Part time = Full time
Figure 1 includes results for: x Full-time employees, x Part-time employees, x U.S. employees,
 Canadian employees,  International employees
MORE CONSULTING EXPERIENCE typically means
higher average base earnings for self-employed consul-
tants. As Figure 1 shows, the base earnings of part-time
and full-time U.S. consultants typically increase as the
number of years spent as a self-employed consultant
increases.
But what about the large drop in base earnings for
the self-employed consultants who have been on the
job for more than 20 years? One possible reason for
this drop in the part-time consultants’ earnings is that
a high percentage of them work 20 or fewer hours
per week—69.2% compared to 50.7% for the rest of
the part-time consultants (see Table 1). Fewer hours
means smaller paychecks.
Although that might explain the drop for the part-
time consultants, there isn’t a similar trend for the full-
time consultants. All in all, the full-time consultants who
have been consulting more than 20 years work about
the same number of hours per week as the consultants
who have been consulting a lesser amount of time.
While Table 1 doesn’t help explain the reason for
the drop in earnings for the full-time consultants, Ta-
ble 2 does. As Table 2 shows, only six people fit into
this category. The lower the number of respondents,
the less likely that statistic accurately represents the
population.
There are even lower counts in all the categories
for the Canadian self-employed consultants, as Table 3
shows. This is why there isn’t a graph like Figure 1 for
the Canadian self-employed consultants.
Part 2. Self-Employed Consultant Results
Section 22. Base Earnings by Consulting Experience
Consulting Experience
Pays Off
Table 1 includes results for: x Full-time employees, x Part-time employees, x U.S. employees,
 Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding.
Comparison of the number of work hours / TABLE 1
20 or fewer years spent as a consultant More than 20 years spent as a consultant
Part time Full time Part time Full time
20 or fewer hours 50.7% — 69.2% —
21 to 25 hours 18.8 — 15.4 —
26 to 30 hours 18.1 — — —
31 to 35 hours 12.3 — 15.4 —
36 to 40 hours — 28.6% — 28.6%
41 to 45 hours — 25.9 — 28.6
46 to 50 hours — 28.6 — 14.3
51 to 55 hours — 6.3 — —
56 to 60 hours — 10.7 — 28.6

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Table 2 includes results for: x Full-time employees, x Part-time employees, x U.S. employees,
 Canadian employees,  International employees
Note: Categories in which there were no respondents aren’t included.
Base earnings by the number of years as a U.S.
self-employed consultant / TABLE 2
Minimum Maximum
Standard
deviation
Count Mean Median
Part time
Less than 1 year — $130,000 $34,117 16 $21,244 $9,600
1 to 3 years $1,580 288,000 64,807 38 68,156 55,000
3.1 to 6 years — 250,000 66,909 31 74,887 50,000
6.1 to 10 years $4,000 305,000 86,089 23 99,100 65,000
10.1 to 20 years — 400,000 82,490 22 101,829 90,000
More than 20 years 1,800 300,000 77,399 13 84,231 80,000
Full time
Less than 1 year — $225,000 $65,323 15 $70,900 $60,000
1 to 3 years $40,000 250,000 47,462 24 139,256 138,700
3.1 to 6 years 20,000 408,000 84,040 24 147,684 142,000
6.1 to 10 years 75,000 300,000 73,303 18 160,624 155,000
10.1 to 20 years 50,000 600,000 119,187 25 193,692 160,000
More than 20 years 39,000 180,000 53,068 6 113,167 115,000
In the United States, the full-time and part-time
self-employed consultants who just started out consultant-
ing this year reported they earned an average of $70,900
and $21,244, respectively. While that’s not too shabby,
they have a lot to look forward to in the next couple
of years because the full-time and part-time self-employed
consultants who have been in the business for
one to three years reported base earnings of $139,256
and $68,156, respectively.
Base earnings by the number of years as a Canadian
self-employed consultant / TABLE 3
Minimum Maximum
Standard
deviation
Count Mean Median
Part time
Less than 1 year — $30,000 $21,213 2 $15,000 $15,000
1 to 3 years $14,465 14,465 — 1 14,465 14,465
3.1 to 6 years 13,000 120,000 75,660 2 66,500 66,500
6.1 to 10 years 30,000 110,000 40,780 3 65,417 56,250
10.1 to 20 years 70,000 90,000 14,142 2 80,000 80,000
Full time
1 to 3 years $90,500 $200,000 $77,428 2 $145,250 $145,250
3.1 to 6 years 75,000 170,000 44,034 4 123,500 124,500
6.1 to 10 years 180,000 250,000 49,497 2 215,000 215,000
More than 20 years 125,000 125,000 — 1 125,000 125,000
Table 3 includes results for: x Full-time employees, x Part-time employees,  U.S. employees,
x Canadian employees,  International employees
Note: Categories in which there were no respondents aren’t included. Canadian salaries are noted in Canadian
dollars.

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Table 1 includes results for: x Full-time
employees, x Part-time employees,
x U.S. employees, x Canadian
employees,  International employees
Note: Small numerals indicate the number
of responses. Canadian salaries are noted
in Canadian dollars.
Hourly and daily rates and base
earnings / TABLE 1
Average hourly
rate
Average daily
rate
Average base
earnings
United States
Part time $125
129
$1,124
96
$75,985
143
Full time 116
105
1,056
77
146,094
112
Canada
Part time $101
10
$961
7
$53,372
10
Full time 103
8
892
5
148,833
9
Part 2. Self-Employed Consultant Results
Section 23. Hourly and Daily Rates
THE VAST MAJORITY of self-employed consultants
charge clients in time increments, such as by the hour
or by the day. As Figure 1 shows, having hourly and
daily rates is the most popular practice. In the “other”
category, some consultants included other time-based
rates, such as weekly or monthly.
The U.S. full-time consultants charge an average of
$116 an hour and $1,056 a day, whereas their part-time
counterparts charge an average of $125 an hour and
$1,124 a day (see Table 1). The Canadian self-employed
consultants charge a bit less: The full-time consultants
charge an average of $103 an hour and $892 a day, and
the part-time consultants charge an average of $101
and $961, respectively.
Tables 2 (United States) and 3 (Canada) further ex-
plore the hourly and daily rates of full-time and part-
time consultants. In these tables, their rates are broken
down by:
• How long they have been self-employed consul-
tants.
• How much experience they have in the quality feld.
• Their highest level of education.
• The ASQ certifcations they hold.
• Their highest level of Six Sigma training.
Note that the hourly and daily rates discussed in
this section represent the cost of the consultants’ time
only. The rates don’t include expenses, materials or
other fees.
How and What
Consultants Charge
Other
(1.7%)
By project
(0.7%)
Daily rates
(10.7%)
Hourly rates
(33.8%)
Hourly and daily rates
(53.1%)
Figure 1 includes results for: x Full-time employees, x Part-time employees,
x U.S. employees, x Canadian employees,  International employees
Note: Percentages may not equal 100% due to rounding.
How consultants charge
clients / FIGURE 1
Table 2 includes results for: x Full-time employees, x Part-time employees, x U.S. employees,  Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. Small numerals indicate the number of responses. For the level of
education, respondents were asked to specify their highest degree earned. Thus, if a respondent has a master’s degree, only that degree
is shown and not the person’s bachelor’s degree or high school diploma. For Six Sigma training, respondents were asked to indicate
their highest level of training completed. Thus, if a respondent completed Master Black Belt training, only that training is shown, not the
person’s Black Belt or Green Belt training. For ASQ certification, respondents could select more than one.
* Hazard analysis and critical control point.
** Good manufacturing practices.
Hourly and daily rates for U.S. self-employed consultants / TABLE 2
Part time Full time
Average hourly
rate
Average daily
rate
Average hourly
rate
Average daily
rate
Number of years
as a self-employed
consultant
Less than 1 year $119
17
$926
12
$89
14
$842
8
1 to 3 years 120
34
1,018
23
92
22
887
10
3.1 to 6 years 107
29
946
21
111
24
1,011
17
6.1 to 10 years 145
17
1,542
15
122
16
1,115
13
10.1 to 20 years 120
20
1,002
16
142
23
1,151
23
More than 20 years 170
12
1,597
9
173
6
1,260
6
Number of years of
experience in the
quality field
None — — — —
Less than 1 year — — $150
1
$1,500
1
1 to 3 years $35
1
— — —
3.1 to 6 years 82
3
$650
1
59
4
862
3
6.1 to 10 years 114
13
902
15
155
4
1,000
1
10.1 to 20 years 119
38
1,331
23
108
33
1,002
23
More than 20 years 133
73
1,114
56
121
63
1,085
49
Highest level of
education
High school diploma $90
3
$1,000
1
$135
2
$1,175
2
Vocational/technical certificate — 550
1
— —
Vocational/technical degree 155
2
1,213
2
80
2
775
2
Associate’s degree 150
4
1,060
5
86
5
591
3
Bachelor’s degree 102
35
822
18
109
49
962
34
Master’s degree 128
63
1,123
51
119
43
1,173
32
Doctorate 169
17
1,640
15
213
4
1,350
4
ASQ certification
Certified biomedical auditor $118
3
$967
3
$138
2
$800
1
Certified calibration technician — — 200
1
1,500
1
Certified HACCP* auditor — 500
1
140
2
1,200
2
Certified manager of quality/
organizational excellence
103
17
983
13
141
17
1,252
13
Certified pharmaceutical GMP**
professional
— — — —
Certified quality auditor 101
35
823
25
116
40
980
29
Certified quality engineer 128
28
1,010
25
126
19
1,134
14
Certified quality improvement
associate
85
3
750
2
— —
Certified quality inspector 125
1
1,000
1
— 1,000
1
Certified quality technician 238
2
1,350
3
85
3
1,200
1
Certified reliability engineer 211
4
1,350
4
140
3
1,267
3
Certified Six Sigma Green Belt 94
5
940
4
116
3
1,000
1
Certified Six Sigma Black Belt 141
9
1,385
11
178
8
1,265
8
Certified software quality engineer 190
3
1,467
3
85
4

None 130
63
1,248
41
110
41
1,037
32
Highest level of Six
Sigma training
Green Belt $881
6
$669
13
$99
14
$1,153
6
Black Belt 128
12
1,062
11
106
18
1,021
16
Master Black Belt 139
15
1,548
17
169
9
1,523
7
Champion — — 32
1

Executive 219
2
1,992
3
152
7
1,114
7
None 131
72
1,093
45
111
49
988
38
Hourly and daily rates for Canadian self-employed
consultants / TABLE 3
Part-time Full-time
Average hourly
rate
Average daily
rate
Average hourly
rate
Average daily
rate
Number of years
as a self-employed
consultant
Less than 1 year $83
2
$700
1
— —
1 to 3 years 98
2
750
2
$70
2
$900
1
3.1 to 6 years 155
2
1,500
2
83
4
750
2
6.1 to 10 years 83
2
675
1
175
2
1,100
1
10.1 to 20 years 85
2
849
1
— —
More than 20 years — — — 960
1
Number of years of
experience in the
quality field
3.1 to 6 years — — $100
1

6.1 to 10 years $65
1
— 90
1

10.1 to 20 years 142
3
$1,600
2
135
4
$867
3
More than 20 years 86
6
705
5
45
2
930
2
Highest level of
education
Vocational/technical certificate $100
1
$700
1
$100
1

Vocational/technical degree 70
3
550
2
70
1
$600
1
Associate’s degree — — 120
1
900
1
Bachelor’s degree 135
3
1,588
2
50
1

Master’s degree 120
1
900
1
110
3
930
2
Doctorate 75
1
— 150
1
1,100
1
ASQ certification
Certified HACCP* auditor $75
1
— — —
Certified manager of quality/
organizational excellence
185
2
$1,700
2
$80
2
$900
2
Certified quality auditor 75
2
600
1
40
1
900
1
Certified quality engineer 98
2
900
1
45
2
900
1
Certified quality technician — — 40
1
900
1
Certified Six Sigma Black Belt — — 120
2
1,100
1
Certified software quality engineer — — 70
1
600
1
None 82
5
681
4
150
2
960
1
Highest level of Six
Sigma training
Green Belt $120
1
$900
1
$40
1
$900
1
Black Belt — — 120
2
1,100
1
Master Black Belt — — 200
1

None 115
5
1,094
4
73
3
780
2
Table 3 includes results for: x Full-time employees, x Part-time employees,  U.S. employees, x Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. Small numerals indicate the number of responses. For the level of
education, respondents were asked to specify their highest degree earned. Thus, if a respondent has a master’s degree, only that degree
is shown and not the person’s bachelor’s degree or high school diploma. For Six Sigma training, respondents were asked to indicate
their highest level of training completed. Thus, if a respondent completed Master Black Belt training, only that training is shown, not the
person’s Black Belt or Green Belt training. For ASQ certification, respondents could select more than one. Canadian salaries are noted in
Canadian dollars.
* Hazard analysis and critical control point.
In the United States, full-time self-employed consultants
charge an average of $116 an hour and $1,056 a
day, whereas their Canadian counterparts charge an
average of $103 an hour and $892 a day.
Table 1 includes results for: x Full-time employees, x Part-time employees,
x U.S. employees, x Canadian employees,  International employees
Note: Categories in which there were no respondents aren’t included. Percentages may
not equal 100% due to rounding. Canadian salaries are noted in Canadian dollars.
Consultant earnings and rates by age
and gender / TABLE 1
Average base earnings Average rates
Percentage Part time Full time Hourly Daily
United States
Age 26 to 35 1.1% $6,000 $241,500 $107 $1,000
36 to 45 14.0 69,874 122,733 103 1,109
46 to 55 31.8 81,724 159,330 126 1,216
56 to 65 38.6 77,186 146,676 126 1,047
Over 65 14.4 71,533 118,643 122 1,002
Gender Male 71.7% $78,088 $139,149 $123 $1,110
Female 28.3 72,030 171,109 119 1,065
Canada
Age 26 to 35 5.3% — $200,000 $100 —
36 to 45 31.6 $15,000 149,667 113 $775
46 to 55 31.6 88,125 141,375 116 1,500
56 to 65 15.8 76,667 — 80 675
Over 65 15.8 13,733 125,000 68 687
Gender Male 68.4% $44,743 $152,929 $95 $805
Female 31.6 60,000 134,500 113 1,175
THE SELF-EMPLOYED consultants in the United
States and Canada are predominantly men. How-
ever, the Canadian consultants are a slightly younger
crowd.
As Table 1 shows, most of the U.S. consultants are
in the 46-to-55 and 56-to-65 age groups, whereas most
of the Canadian consultants are in the 36-to-45 and 46-
to-55 age groups.
Virtually all the self-employed consultants are based
in the United States (92.5%) and Canada (6.8%). Only
two consultants (0.7%) are based in another county—
Mexico.
Table 2 breaks down the U.S. consultants’ base
earnings and rates by state, and the Canadian consul-
tants’ base earnings and rates by province. The table
also includes the base earnings and rates of the two
consultants from Mexico.
The salary survey asked respondents who were
paid in a currency other than U.S. or Canadian dollars
to convert their salaries into U.S. dollars so that infor-
mation could be included in the survey results.
Table 3 breaks down the U.S. and Canadian self-
employed consultants’ base earnings and rates by the
metropolitan area in which they’re based. The survey
included the top 50 U.S. metropolitan areas and the top
five Canadian metropolitan areas.
Part 2. Self-Employed Consultant Results
Section 24. Base Earnings and Rates by Age, Gender and
Geographic Location
Demographic Details
Table 2 includes results for: x Full-time employees, x Part-
time employees, x U.S. employees, x Canadian employees,
x International employees
Note: Categories in which there were no respondents aren’t
included. International earnings and rates are reported in U.S.
dollars. Canadian salaries are noted in Canadian dollars.
Consultant earnings and rates
by geographic location / TABLE 2
Average base earnings Average rates
Part time Full time Hourly Daily
United States
Alabama $103,500 — $127 $1,500
Arizona 20,000 $213,000 123 1,200
Arkansas 125,000 120,000 155 480
California 98,063 142,094 120 1,024
Colorado 75,000 175,167 129 1,013
Connecticut 65,833 167,500 121 923
Delaware 12,000 — 150 —
District of Columbia 89,800 — 85 400
Florida 105,733 113,000 153 1,380
Georgia 63,783 150,000 133 1,351
Illinois 37,750 187,600 108 957
Indiana 13,333 225,000 108 700
Iowa 130,000 70,000 110 1,200
Kansas 80,000 600,000 110 1,600
Kentucky 90,000 — 88 690
Louisiana 80,142 100,000 175 1,017
Maryland 72,667 137,400 100 975
Massachusetts 83,643 113,815 116 1,131
Michigan 29,000 77,000 94 1,200
Minnesota 101,667 158,333 185 1,529
Mississippi 45,000 — 65 —
Missouri 80,000 150,000 — 500
New Hampshire 5,000 — 98 366
New Jersey 127,600 114,000 142 1,013
New Mexico 20,000 — 140 2,500
New York 71,000 175,445 104 850
North Carolina 92,500 51,000 131 1,144
Ohio 40,178 115,000 99 705
Oklahoma — 40,000 32 —
Oregon — 100,000 125 1,000
Pennsylvania 47,500 196,250 117 917
Puerto Rico — 61,667 40 336
Rhode Island 80,000 150,000 125 1,200
South Carolina 43,500 184,000 200 775
Tennessee 20,000 110,000 67 400
Texas 76,875 125,469 107 1,428
Utah 65,000 — — 500
Virginia 79,200 208,333 137 1,400
Washington 57,000 111,667 144 1,477
Wisconsin 44,200 160,000 138 1,042
Canada
Alberta $105,000 $173,333 $127 $1,700
British Columbia 14,465 — 75 600
Manitoba — 125,000 — 960
New Brunswick 56,250 — — —
Newfoundland 0 — 100 700
Ontario 51,000 128,625 79 800
Quebec 30,000 180,000 145 675
International
Mexico $33,000 — $103 $600
In the United States, the
part-time male self-em-
ployed consultants have
an average base salary of
$78,088, which is $6,058
more than their fe-
male counterparts.
In Canada, the female
consultants earn
more than the males.
They have an average
gross income of $60,000,
which is an average of
$15,257 more than the
male consultants who
responded.

QP
SALARY
SURVEY
2
0
0
9
Consultant earnings and rates by metropolitan area / TABLE 3
Average base earnings Average rates
Part time Full time Hourly Daily
United States
New England
region
Boston, Worcester and Lawrence (MA, NH, ME and CT) $59,600 $113,815 $110 $1,046
Hartford (CT) 82,000 85,000 122 910
Providence, Fall River and Warwick (RI and MA) 80,000 150,000 125 1,200
Middle
Atlantic region
Buffalo and Niagara Falls (NY) $140,000 — $125 $1,000
New York, Northern New Jersey and Long Island (NY, NJ, CT and PA) 190,000 $150,871 142 962
Philadelphia, Wilmington and Atlantic City (PA, NJ, DE and MD) 31,250 195,000 109 860
Pittsburgh (PA) — 200,000 140 1,200
Rochester (NY) 2,000 — 30 240
East North
Central region
Chicago, Gary and Kenosha (IL, IN and WI) $43,300 $185,000 $111 $900
Cincinnati and Hamilton (OH, KY and IN) 22,650 — 125 700
Cleveland and Akron (OH) 25,500 100,000 125 1,000
Columbus (OH) 60,000 150,000 99 628
Detroit, Ann Arbor and Flint (MI) 15,000 77,000 104 1,200
Indianapolis (IN) 10,000 225,000 93 200
Milwaukee and Racine (WI) 44,200 180,000 136 1,010
West North
Central region
Kansas City (MO and KS) $80,000 $600,000 $110 $1,600
Minneapolis and St. Paul (MN) 101,667 158,333 185 1,529
St. Louis (MO and IL) — 197,500 200 1,150
South Atlantic
region
Atlanta (GA) $63,783 $150,000 $133 $1,351
Charlotte, Gastonia and Rock Hill (NC) 288,000 — 250 —
Greensboro, Winston, Salem and High Point (NC) 50,000 — 105 975
Miami and Ft. Lauderdale (FL) 64,200 122,500 150 1,233
Norfolk, Virginia Beach and Newport News (VA and NC) — — 90 —
Orlando (FL) — 130,000 218 2,000
Raleigh, Durham and Chapel Hill (NC) 55,667 51,000 70 625
San Juan, Caguas and Arecibo (PR) — 67,500 43 400
Tampa, St. Petersburg and Clearwater (FL) — 60,000 35 —
Washington, D.C., and Baltimore (MD, VA and WV) 79,378 190,600 121 1,092
West Palm Beach and Boca Raton (FL) 126,500 — — 1,200
East South
Central region
Louisville (KY and IN) $95,000 — $100 $800
Memphis (TN, AR and MS) 45,000 $80,000 70 —
West South
Central region
Austin and San Marcos (TX) $106,000 — $153 $2,600
Dallas and Fort Worth (TX) 55,000 $116,583 107 925
Houston, Galveston, and Brazoria (TX) 62,333 127,500 78 1,200
New Orleans (LA) 80,142 — 200 925
San Antonio (TX) — 144,000 150 1,000
Mountain
region
Denver, Boulder and Greeley (CO) $37,500 $175,167 $106 $850
Phoenix and Mesa (AZ) — 213,000 200 1,400
Salt Lake City and Ogden (UT) 65,000 — — 500
Pacific region
Los Angeles, Riverside and Orange County (CA) $93,091 $160,000 $137 $938
Portland and Salem (OR and WA) — 100,000 125 1,000
Sacramento and Yolo (CA) 69,850 182,500 89 1,125
San Diego (CA) 115,000 82,000 94 1,100
San Francisco, Oakland and San Jose (CA) 108,600 146,389 132 1,098
Seattle, Tacoma and Bremerton (WA) 50,667 150,000 167 1,546
Canada
Calgary (AB) $120,000 $160,000 $153 $1,700
Montreal (QC) — 180,000 200 —
Ottawa-Gatineau (ON and QC) — 99,000 70 600
Toronto (ON) 30,000 250,000 108 1,100
Vancouver (BC) 14,465 — 75 600
Table 3 includes results for: x Full-time employees, x Part-time employees, x U.S. employees, x Canadian employees,
 International employees
Note: Categories in which there were no respondents aren’t included. Canadian salaries are noted in Canadian dollars.

by Joseph D. Conklin
and job responsibilities they hold. Section 3, “Salary by Number of Years of Experience in the Quality Field” (p. 36), and Section 10, “Salary by Number of Employees Overseen,”(online at www. qualityprogress.com/salarysurvey) support this observation. • A willingness, and perhaps in some cases a necessity, to change positions also seems to increase the potential for rewards in the form of higher salaries. Go online to Section 9, “Salary by Number of Years in Current Position and in the Quality Field,” for more insight. There also seems to be a positive association between the length of the workweek and the size of the paycheck. Details on this relationship can also be found online in Section 6, “Salary by Number of Work Hours.”

December 2009 • QP 21

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