September 21, 2010

M/S Lahore Waste Management Company (LWMC) has recently been established under section 42 of the Companies Ordinance 1984 by the City District Government Lahore (CDGL), by toggling the existing Solid Waste Management Department. The major objective of the Company is to modernize & integrate the solid waste management and to provide operational services of the CDGL for provision of high quality waste management services in the Lahore city. Lahore Waste Management Company is planning to establish its call centre services to function as the primary touch point for existing and potential customers. This is in line with the Company’s strategy to position itself as a customer-oriented and service-centric organization. Request for Proposal (RFP) is invited from the registered firms who are capable of providing Call Centre Service and Complaint Management Service with following information /documents: i) ii) iii) iv) v) vi) Copy of Registration with Securities & Exchange Commission or Registrar of Firms. Copy of Registration with Income Tax Department List of permanent professional staff along with C.Vs of relevant core staff List of similar assignments completed by the firm during last five (05) years and similar assignment in hand, indicating total cost of such assignment. A certificate / affidavit that the firm is not blacklisted by any Govt./Autonomous Body. Audited statements of accounts for the last three (3) years.

Request for Proposal Documents may be purchased on the payment of nonrefundable cost of Rs. 200/on submission of a written application along with above mentioned documents to the office given below one day prior to the opening date. RFP must be delivered to Managing Director, Lahore Waste Management Company, PMU Building, Town Hall, Mall Road, Lahore at or before 1100 hours, on October 11, 2010. Technical Proposals will be opened at 1130 hours on the same day in the presence of bidders’ representatives, at the same address.

MANAGING DIRECTOR LWMC, Town Hall, Mall Road, Lahore. Ph: 042-99214346, 99213855, Email: mdlwmc@gmail.Com

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