AMADEUS BASIC

AMADEUS BASIC

Training Manual June 2009

INDEX
AMADEUS SELLING PLATFORM (AMADEUS VISTA) ..............................................................................................8 INITIATES AMADEUS SELLING PLATFORM ........................................................................................................8 SIGN-IN THE GRAPHIC MODE ............................................................................................................................10 SIGN-IN / SIGN-OUT ON COMMAND PAGE........................................................................................................11 DUTY CODES ........................................................................................................................................................11 SIGN OPTIONS ON COMMAND PAGE............................................................................................................11 MOVE BETWEEN AREAS .....................................................................................................................................12 MOVE BETWEEN WORK AREAS OPTIONS ...................................................................................................12 STATUS OF WORK AREAS ..................................................................................................................................13 OFFICE PROFILE DISPLAY..................................................................................................................................14 AMADEUS HELP ...................................................................................................................................................15 AMADEUS ONLINE HELP OPTIONS ...............................................................................................................16 AMADEUS INFORMATION SYSTEM – (A.I.S)..........................................................................................................17 AMADEUS INFORMATION SYSTEM DISPLAY OPTIONS..............................................................................17 ENCODING AND DECODING ...................................................................................................................................18 ENCODING AND DECODING OPTIONS .........................................................................................................18 CONVERSION............................................................................................................................................................19 CONVERSION OPTIONS..................................................................................................................................21 AMADEUS AIR ...........................................................................................................................................................22 AMADEUS AVAILABILITY .....................................................................................................................................23 AMADEUS SCHEDULE .........................................................................................................................................23 BY NEUTRAL DISPLAY ....................................................................................................................................23 BY DEPARTURE TIME DISPLAY .....................................................................................................................23 BY ARRIVAL TIME DISPLAY ............................................................................................................................23 BY ELAPSED TRAVEL TIME DISPLAY............................................................................................................24 AMADEUS AVAILABILITY / SCHEDULE OPTIONS.........................................................................................24 DIRECT ACCESS.......................................................................................................................................................25 TIME TABLE ...............................................................................................................................................................27 TIME TABLE DISPLAY OPTIONS .........................................................................................................................27 FLIGHT INFORMATION.............................................................................................................................................28 FLIGHT INFORMATION DISPLAY OPTIONS .......................................................................................................28 PASSENGER NAME RECORD .................................................................................................................................29 NAME ELEMENT ...................................................................................................................................................29 SINGLE PASSENGER NAME ...........................................................................................................................29 MULTIPLE PASSENGER WITH SAME SURNAME..........................................................................................30 MULTIPLE PASSENGER WITH DIFFERENT SURNAMES .............................................................................30 PASSENGER WITH INFANT.................................................................................................................................31 INFANT SURNAME SAME AS ADULT ASSOCIATED.....................................................................................31 INFANT SURNAME DIFFERENT WITH ADULT ASSOCIATED ......................................................................31 NAME FIELD OPTIONS ....................................................................................................................................31 SELL SEGMENT ........................................................................................................................................................32 CONTACT...................................................................................................................................................................34 TICKET ARRANGEMENT ..........................................................................................................................................35 RECEIVED FROM ......................................................................................................................................................36 END TRANSACTION .................................................................................................................................................37 IGNORE......................................................................................................................................................................38 CANCELING ...............................................................................................................................................................39 RETRIEVAL ................................................................................................................................................................40 RETRIEVING A PNR BY RECORD LOCATOR ....................................................................................................40 RETRIEVING A PNR BY SURNAME.....................................................................................................................40 RETRIEVING A PNR BY ALPHABET....................................................................................................................40 RETRIEVING A PNR FROM NAME LIST DISPLAY .............................................................................................40 RETRIEVING A PNR BY FLIGHT NUMBER AND NAME .....................................................................................41 RETRIEVING A PNR BY FLIGHT NUMBER .........................................................................................................41 RETRIEVING A PNR FROM LIST OF FLIGHT SEARCH DISPLAY.....................................................................41

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STEPS TO CREATE A PNR ......................................................................................................................................42 STEP 1 – DISPLAY THE AVAILABILITY / SCHEDULE ........................................................................................42 STEP 2- SELL THE AIR SEGMENT/ SEGMENTS................................................................................................42 STEP 3- ENTER THE NAME/NAMES ...................................................................................................................42 STEP 4- ENTER THE CONTACT DETAILS ..........................................................................................................43 STEP 5- ENTER THE TICKET ARRANGEMENT OPTION...................................................................................43 STEP 6- ENTER THE RECEIVED FROM ELEMENT ...........................................................................................43 STEP 7- END TRANSACTION TO SAVE THE PNR.............................................................................................44 OTHER SERVICE INFORMATION(OSI)....................................................................................................................45 SPECIAL SEERVICE REQUEST(SSR) .....................................................................................................................46 SPECIAL SERVICE REQUEST FOR FOID...........................................................................................................46 SPECIAL SERVICE REQUEST FOR PASSPORT (AIPS) ....................................................................................46 FREQUENT FLYER....................................................................................................................................................47 CREATING A FREQUENT FLYER SSR ELEMENT .............................................................................................47 ADVANCE SEAT REQUEST......................................................................................................................................48 BASIC SEAT REQUEST – NON SMOKING..........................................................................................................48 BASIC SEAT REQUEST – SMOKING...................................................................................................................48 SEAT MAP DISPLAY .................................................................................................................................................48 SEAT MAP DISPLAY FROM PNR FLIGHT SGMENT ..........................................................................................48 OPEN FLIGHT SEGMENT .........................................................................................................................................49 ARRIVAL UNKNOWN - ARNK ...................................................................................................................................50 RECONFIRMING SEGMENT.....................................................................................................................................51 OPTION QUEUE ........................................................................................................................................................52 QUEUE TO OWN OFFICE ON TODAY’S DATE ...................................................................................................52 QUEUE TO OWN OFFICE ON SPECIFIED DATE ...............................................................................................52 PRINTING...................................................................................................................................................................53 PRINTING OPTIONS .............................................................................................................................................53 MANUALLY INSERT TICKET NUMBER....................................................................................................................54 MINIMUM CONNECTING TIME.................................................................................................................................55 SPLITING A PNR........................................................................................................................................................56 STEPS TO SPLITING A PNR ................................................................................................................................56 HISTORY ....................................................................................................................................................................57 HISTORY OPTIONS: .............................................................................................................................................57 QUEUES.....................................................................................................................................................................58 DEFAULT QUEUE......................................................................................................................................................58 QUEUE COUNT .........................................................................................................................................................59 QUEUE OPTIONS..................................................................................................................................................59 QUEUE SORTING ENTRIES.................................................................................................................................60 QUEUE DELAY ......................................................................................................................................................60 QUEUE REMOVING ..............................................................................................................................................60 QUEUE IGNORE....................................................................................................................................................60 PLACEMENT IN QUEUE .......................................................................................................................................60 SENDING QUEUE MESSAGE ..............................................................................................................................60 TRAVEL INFORMATION............................................................................................................................................61 AMADEUS FARE QUOTE..........................................................................................................................................62 FARE QUOTE FOLLOW-UP ENTRIES .................................................................................................................62 ITINERARY PRICING ENTRIES............................................................................................................................63 AIS PAGES FOR FARE QUOTE ...........................................................................................................................63 FARE QUOTE DISPLAY - FQD .................................................................................................................................64 FARE QUOTE DISPLAY EXPLANATION..............................................................................................................65 FARE QUOTE DISPLAY OPTIONS ..................................................................................................................68 FOLLOW-UP ENTRIES AFTER FARE QUOTE DISPLAY ...............................................................................69 CURRENCY CONVERSION ENTRIES .................................................................................................................69 RATE OF EXCHANGE...........................................................................................................................................69 EXCESS BAGGAGE CHARGES ...........................................................................................................................69 INFORMATIVE PRICING ...........................................................................................................................................70 JOURNEY TYPE LIMITS............................................................................................................................................70

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............................................................................................................................................................................90 AMADEUS CENTRAL TICKETING .............................................................................................................................133 STEPS TO PROCESS AUTOMATED REFUNDS .....................104 STEP 4...............................96 STEP 1 – CREATE A PNR ..........84 AMADEUS BEST BUY PRICING ....................................................................................................................................DISPLAY AN ELECTRONIC TICKET RECORD.DISPAY AN ELECTRONIC TICKET RECORD.................................................................................................................................................................................94 STEP3.......104 REVALIDATION AN ELECTRONIC TICKET .....ISSUE AN ELECTRONIC TICKET ....................................................................................................................................................................................................................................97 CRYPTIC ENTRIES TO UPDATE TST / TICKETING FIELDS .......................................................85 AMADEUS BEST BUY WITH AUTOMATIC REBOOKING .........................................INFORMATIVE PRICING ON COMMAND PAGE................................80 PRICE A PNR ..............................................................PRICE AND SAVE THE REQUIRE FARE IN THE PNR...............................................................................................101 VOID / CANCEL AN ELECTRONIC TICKET RECORD........108 REISSUE OF UNUTILISED TICKET ...............................................................................105 STEP 3.......................................................................................................................................................96 STEP 5– SAVE THE TICKET RECORD IN THE PNR .................................................106 STEP 4...............................................................................................................107 STEPS TO REISSUE AN ELECTRONIC TICKET .....................................................................................................94 STEP1...................................................................................................................................................................................................................71 INFORMATIVE PRICING MASK ON COMMAND PAGE ...............................................105 STEPS FOR REVALIDATING AN E-TICKET .....................................................................................80 PRICING CONDITIONS APPLY FOR ITINERARY PRICING ..........................82 PRICE A PNR WITHOUT CREATING TICKET IMAGE (TST) ................................94 STEP4......................................................................................................................................................................................78 ITINERARY PRICING.....................96 STEP 2...L ...................................76 STOPOVER....................134 4 Amadeus Basic Amadeus Qatar W.......................................................................................................................................................................................106 REISSUE AN ELECTRONIC TICKET .............................................75 PRICING MASK EXPLANATION ..................................................................................................................................................................................................................................134 STEP 2: ENTER THE CANCELLATION PENALTY .............93 ELECTRONIC TICKET....98 DISPLAY AN ELECTRONIC TICKET RECORD.............................................................................100 STATUS INDICATORS OF ELECTRONIC TICKET RECORD ..............................................REVALIDATE AN E-TICKET ...................................................................................................................................................................................................................................................................................94 STEPS TO ISSUE AN ELECTRONIC TICKET ..... AND SURFACE IN THE MASK ..............................................................................................................DISPLAY QUERY REPORT TO CROSS CHECK THE STATUS...................................................120 AMADEUS AUTOMATED REFUNDS ................................................................................................................................................95 STEP5..........................................................................83 ITINERARY PRICING OPTIONS......SAVE THE PNR CHANGES.........................................................................................................................................................................................................................................96 STEP 6 – TO VIEW TICKET RECORD (IF NEEDED)................................................................................L................................................................103 STEP 1............................................96 STEP 4– UPDATE THE TICKETING MANDATORY ELEMENTS ..............................................................................................105 STEP 1 – CHANGE THE RESERVATION AS PER REQUIRED DATES: ..................DISPLAY AN E-TICKET RECORD : .........................................................................................................................................................................77 INFORMATIVE PRICING OPTIONS ................................................................................................................................................105 STEP 2.....................................................................................................................102 STEPS TO VOID / CANCEL AN E-TICKET RECORD ......................................................DISPLAY REVALIDATED TICKET RECORD ......................................................................... TRANSFERS............................................................................................................81 PRICE MULTI-PASSENGERS PNR .............................................96 STEP 3 – SAVE THE TICKET RECORD IN THE PNR ...........................................91 AREA REPORTIN PLANS / BANK SETTLEMENT PLANS ...................................UPDATE THE MANDATORY TICKETING ELEMENTS ................95 STEPS TO ISSUE NET /MARKET /SELLING FARE TICKET ...........................................................................................................................88 AMADEUS BEST BUY TO DISPLAY LOWEST APPLICABLE FARE .....................................................................86 AMADEUS BEST BUY WITH MANUAL REBOOKING.............................................94 STEP2 – PRICE AND SAVE THE REQUIRE FARE .103 STEP 2 – TO VOID AN ELECTONIC ETICKET RECORD..............................................97 STEP 7– ISSUE AN ELECTRONIC TICKET ..............................134 STEP 1: DISPLAY REFUND RECORD .....................................................................................................................................................................................................................................................................................................................................................108 REISSUE OF PARTIALLY USED TICKET ..........................................................................................................................85 AMADEUS BEST BUY ENTRIES.................92 TICKETING AGREEMENT TABLE ......................................................................................................134 STEP 3: PROCESS THE REFUND .....103 STEP 3........CREATE A PNR .

....................151 DIRECT SELL – LONG SELL ENTRY ........................................................................................................154 HOTEL AVAILABILITY / RATES DISPLAY OPTIONS ...............................................................................................................137 AMADEUS REPORTS......................................................................................................................................................................................156 HOTEL RATES............................................................144 SINGLE-COMPANY AVAILABILITY & RATES DISPLAY .........................................138 DAILY REPORT ............OVERVIEW..........................L...................................................................................................139 COMPLETE ACCESS PLUS ..........................................................................................................................................................................................................................................................................................................................................................157 SHORT SELL ENTRY .......................................................................................................................150 SELL FROM A CAR LOCATION LIST ......................................................................................138 SUMMARY REPORT ..................155 SINGLE-COMPANY HOTEL AVAILABILITY / RATES DISPLAY..................................147 RATE FEATURES FROM A CAR SEGMENT ................................................147 RATE FEATURES FROM A CAR AVAILABILITY ..............................................................................................139 STANDARD ACCESS ...........................................................................................................................................................139 CAR COMPANY ACCESS LEVELS..............................................................................................................136 STEP 3: ENTER THE CANCELLATION PENALTY ....................................................................................................................157 DIRECT / LONG SELL ENTRY.......................................................................158 5 Amadeus Basic Amadeus Qatar W.....................................................143 DISPLAY CAR LOCATION POLICY .......................................................................136 STEP 1: DISPLAY THE REFUND RECORD ...................................................................................................................135 STEP 4: DISPLAY THE QUERY REPORT............................................................................................................................................................140 DISPLAY CAR LOCATION LISTS ..........................................................................................................................................................................................................................................................................................................................................137 STEP 6: PROCESS THE REFUND ...............................................OPTIONS ..................................................................................................................................................................................................................................................................135 PARTIAL/HALF PUBLISHED FARE REFUNDS ................................................................................................................................................................................................................................................................................................................................................................................................144 MULTI................................................................................137 STEP 7: DISPLAY QUERY REPORT ...................................................................................................149 SELL FROM A CAR AVAILABILITY .............................................................................................................................................................COMPANY AVAILABILITY & RATES DISPLAY.....141 BY CITY / AIRPORT CODE ...............................................................................................................................................................................152 AMADEUS HOTELS.....................................................UNUSED ELECTRONIC TICKET REFUND ..............................153 HOTEL LIST DISPLAY OPTIONS ........................................................................................143 DISPLAYING CAR AVAILABILITY AND RATES ....................................................................135 STEP 1: DISPLAY THE REFUND RECORD .....................................................................................135 STEP 2: ENTER THE CANCELLATION PENALTY .....................................................................................................................................................................................................138 QUERY REPORT.................................................................................................................................................................................................................................136 STEP 4: DISPLAY TAX PANEL ............................................................................................................................................................................156 HOTEL SELL ...146 DISPLAYING CAR RATE FEATURES/RATE RULES ...........................................................................................................................................145 AVAILABILITY & RATES DISPLAY FROM A PNR ......138 AMADEUS CARS ..........................................................L .............................................................................................................................................................................................135 STEP 3: PROCESS THE REFUND ........................................................136 STEP 2: ENTER THE USED FARE ...........141 BY COUNTRY /STATE/PROVINCE CODE .....................................................................................................................................................................................................................................................................................156 HOTEL PRICING / FEATURES OPTIONS.................................................................................................................................................................................................................................................142 SPECIFYING AN AREA ...................................................................................................................................153 HOTEL AVAILABILITY / RATES DISPALY............................................136 STEP 5: DISPLAY ACTIVE REFUND RECORD ..................................................................138 ITEM REPORT ........................................................153 HOTEL FEATURES DISPLAY ..........................................................................................157 SHORT SELL HOTEL OPTIONS .............................................................................................154 MULTI-COMPANY HOTEL AVAILABILITY / RATES DISPLAY ........................................................148 SELLING A CAR.......................153 HOTEL LIST DISPLAY ............156 HOTEL PRICING / FEATURES .................................................................................................139 COMPLETE ACCESS ........................................157 HOTEL RATE CODES................................

.....................................178 INFORMATIVE PRICING ........................................................................................................174 CHANGE SEGMENT DATA ...............................................169 AMADEUS QUICK REFERENCE ........................................................168 UPDATING PROFILE.................................163 CUSTOMER PROFILE RETREIVAL OPTIONS .........................................................................................................................................................................................................................................173 CONTACT FIELD ...................................................................................................................................................................................................................................................................................................181 6 Amadeus Basic Amadeus Qatar W..................................162 EXIT FROM PROFILE MODE OPTIONS........178 RATE OF EXCHANGE DISPLAY..............................................181 VOIDING AN ELECTRONIC TICKET RECORD..................................................................172 SELL AIR SEGMENT ............................................................................................................OSI............................................................................................................................................................168 DEACTIVATING PROFILE...........................................................................................................................................................................................................................................................170 HELP..........................................................................................................................................................................................................................................................................................................174 ADVANCE SEAT REQUEST.....................170 SIGN-N / SIGN-OUT.........................................................................................................................................................................................................................................................174 FREQUENT FLYER................................................................................................................................................................................................................................................................................................................................................177 QUEUES..............................................................................................................................................................................................................175 REMARKS ....................................172 FLIGHT INFORMATION....................................................................................173 TICKET ARRANGEMENT FIELD..............................................................................................................................................175 CLAIM A PNR ...........................................................................................................167 OPTIONS USED WHILE DOING A COPY ........................170 AMADEUS INFORMATION PAGES ............................................................................176 TIMATIC..........................................................................177 FOLLOW-UP AFTER FARE QUOTE DISPLAY....................................................................................................................................................................................................................................................................................175 RETRIEVE HISTORY ........................................................................................................................................................................................SSR ........................................................................................172 NAME FIELD ................................................................176 PAST DATE PNR ......................................L................................................L ......................................................175 PRINTER AND PRINTING .....................................................................................................................................................................................159 CREATE A TRAVElLER PROFILE..................................................................................................................................................................166 TRANSFER CUSTOMER PROFILE ELEMENTS TO A PNR OPTIONS....................................................................................................................................................................................................................171 FOLLOW-UP ENTRIES FOR AVAILABILITY /SCHEDULE / TIMETABLE.............................................173 MINIMUM CONNECTING TIME...................................170 CONVERSION....................................................................................................................................................................173 RETRIEVAL PNR ......................................................................175 REPLCATE PNR ...................................................................................................................................................................................................................................................160 CREATE A COMPANY PROFILE ................................................................................................................................................................................................................................................................................................173 RECEIVED FROM FIELD.............................................................173 END TRANSACTION ...............................................168 REACTIVATING PROFILE........................................................................................................................................................................................................................................178 ITINERARY PRICING...........................................................................................................................................................170 DECODE / ENCODE .....................................................................................................................................................................................................................................................................................................171 AVAILABILITY / SCHEDULE /TIMETABLE .........................177 FARE QUOTE DISPLAY ...................................................................................165 TRANSFER CUSTOMER PROFILE ELEMENTS TO A PNR ........................................................................178 EXCESS BAGGAGE CHARGES ................................................167 CREATE CUSTOMER PROFILE FROM A PNR ............................175 SPLIT PNR ...........176 MANUAL TICKET NUMBER .................................174 OTHER SERVICE INFORMATION ........................................................................................164 ASSOCIATE A TRAVELLER PROFILE TO A COMPANY PROFILE.....................179 INSERT /UPDATE TST INFORMATION (CRYPTIC ENTRIES)...............................174 SERVICES REQUIRED ..................................................................................................................................178 CURRENCY CONVERSION ............................................................................................................AMADEUS CUSTOMER PROFILE ...........................................181 DISPLAY AN ELECTRONIC TICKET RECORD.......177 BANK SETTLEMENT PLAN.............................................................................................................................................................................................................................................................................................................181 REFUNDING AN ELECTRONIC TICKET ............................................................................174 CANCELLATION ..179 INSERT /UPDATE TST INFORMATION (CRYPTIC ENTRIES)...................................................................................................................................................................................180 PRINTING TICKET ..............................................................................................................................................................................................................................................................................................................................

.......................................................................................................................................................................................................................................183 HOTEL LOCATION LIST DISPLAY...........................................................................................................REPRINT AN ITR ..185 HOTEL CODES ..............................................................................................................................................................................182 CAR AVAILABILITY.................................................................................................................186 CANCEL A CUSTOMER PROFILE.........................................................................184 HOTEL PRICING FEATURES.................................................184 HOTEL FEATURES / DESCRIPTIONS......183 CAR CODES.....................................................................................................................................................................................184 HOTEL MISCELLANIOUS ENTRIES .........................................186 REACTIVATE CANCELLED PROFILE ...............................................L............185 CUSTOMER PROFILE.................................................................................................................................................182 DOCUMENT REPORT DISPLAY.................................................................................................................................................183 CAR SELL OPTIONS ...............................187 7 Amadeus Basic Amadeus Qatar W.................................................................................................................................................186 CREATE A CUSTOMER PROFILE FROM A PNR ............................................................182 CAR LOCATION ...............................................................................................................................................L ............................................184 HOTEL SELL OPTIONS............................................................................................................................................186 CREATE A CUSTOMER PROFILE..........................................................................................................186 RETRIEVE A CUSTOMER PROFILE ...................184 HOTEL POINT OF REFERENCE.................................182 CAR LOCATION POLICY........................................................................................................................................................................................................................................182 CAR RATE FEATURES .......................................................................................................................................................................................................................................................................................................................................................................................................184 HOTEL AVAILABILITY ..........................................................................................................................................................183 CAR MISCELLANIOUS ENTRIES ..............................................................................................................183 CAR TERMS....186 UPDATE EXISTING CUSTOMER PROFILE .................................................................................................................................................................................................................................................................................................186 MODIFY A CUSTOMER PROFILE ...............................................................................................................................................................................................................187 TRANSFER PROFILE ELEMENTS TO A PNR .........................................................................................

L. the intuitive graphical interface enables both new and expert users to make the most out of the Amadeus system.L . INITIATES AMADEUS SELLING PLATFORM Click on icon on your desktop to browse Amadeus Selling plat form.AMADEUS SELLING PLATFORM (AMADEUS VISTA) Amadeus Selling Platform (Vista) offers you a graphical interface to the Amadeus system making it easier for you to sell travel. just click on the left side on LAUNCH AMADEUS SELLING PLATFORM System initiates Amadeus selling plat form application System Response: 8 Amadeus Basic Amadeus Qatar W.3P200 upwards will see the new name Amadeus Selling Platform in the user interface. To launch your current version of Amadeus Selling Platform (Vista). If your home page by default for Amadeus Selling platform it will open automatically otherwise you could type amadeusvista. Designed using the latest web technology. All users of version 2. Amadeus Vista has been recently renamed Amadeus Selling Platform.com at address bar. increase your productivity and focus on delivering great customer service.

L.L .System Response: 9 Amadeus Basic Amadeus Qatar W.

you use a unique code or sign. Fill boxes with your sign-in information Enter your password in password box Select at least one work area Click on icon to sign-in System Response: 10 Amadeus Basic Amadeus Qatar W.L. The duty code is part of the security structure in Amadeus. you sign in with your sign and a duty code. Your sign is created for you by your local security administrator who can grant attributes to your sign that control the functions you are allowed to use and the level of security you are permitted to have. after entering your password.L . The security administrator may also set your sign so that you have to enter a password when you sign in. in this case.SIGN-IN THE GRAPHIC MODE To sign in to Amadeus.

The areas are identified as A.SIGN-IN / SIGN-OUT ON COMMAND PAGE Two type of sign modes use in Amadeus are: 1. SIGN OPTIONS ON COMMAND PAGE Sign-in entry to the first available area: Sign-in to work area A : Sign-in to multiple areas: Sign-in to all work area: Sign-in with password Display the status of work areas: Re-display the Sign-in message: Sign-in to Practice Training: Sign-out of the current active area: Sign-out of the specific area: Sign-out of multiple work areas. E.L . D. enter Explanation: JI 2345XY /GS JI JJ JI2345XY/GS Sign in transaction code Agent sign Slash followed by the duty code DUTY CODES AS CE GS PD Agent sell (travel agents only) Customer engineer General sales agent Pre/post departure agent PR RC SU TR Programmer Space control Supervisor TTY reject agent For each terminal there are six work areas. each agent can work independently in a different area. Sign in to production mode 2. Sign in to training mode Sign-in in to first available area. B. When one agent uses a terminal. and F. with the same agent: Sign-out of all work areas: JI 0000AA / GS JI A 0000AA / GS JI A/B/D/F0000AA / GS JI * 0000AA / GS JI 0000AA/GS – amadeus1 JD JB JJ0000AA / GS JO JO B JO A/C/F JO * 11 Amadeus Basic Amadeus Qatar W. When agents share a terminal. C.L. that Agent can use all six work areas.

For example: JMXY MOVE BETWEEN WORK AREAS OPTIONS Sign in to another work area: Move to a specific work area: Move to a work area by agent Sign: Suspend a work area temporarily: JX C JMB JM AA JS 12 Amadeus Basic Amadeus Qatar W. the system displays the message PNR Present – please finish or ignore. the terminal is automatically signed out.If you have a PNR displayed in a particular area.L. you can move from one to another by entering JM Followed by the work area you want to Move to. For example: JMB If you want to move to another area where more than one agent is signed in to the same Terminal.L . If you have not performed a transaction on your terminal within the last 120 minutes. MOVE BETWEEN AREAS When you sign in to more than one area. The Amadeus system scans all signed-in terminals at 120-minute intervals. You must ignore or end transacts the PNR before you can sign out. enter JM and the last two letters of your sign.

STATUS OF WORK AREAS To display Status of the work areas of Sign-In.EN 24 SIGNED A-OUT 02M PRD AA/SU.L.Q STATUS NAME B-IN TRN AA/SU. Enter: System Response: 5897400E DOHQR2900 PSEUDO CITY : AGY JD AREA TM MOD SG/DT.LG TIME QCAT ACT. 13 Amadeus Basic Amadeus Qatar W.EN 24 SIGNED C NOT SIGNED D NOT SIGNED E NOT SIGNED F NOT SIGNED Explanation: 5897400E DOHQR2900 AGY TM MOD SG DT LG TIME QCAT ACT Q STATUS NAME Terminal number Office id Pseudo city code as a travel agency Time since last transaction in this area Mode.L .PRD for production. or TRN for practice training Last two characters of agent sign Duty code Language code System time display (24:24hr clock)(12:12hr clock) Queue category used for agent sign sorting Active queue Active category Status of Sign-in Name of the first passenger entered in the PNR.

etc… Corporate qualifier code as travel agency 0 1 2. For Example office id: DOHQR2900 Explanation: DOH QR 2 City or airport code for terminal location Corporate code for airline. enter: PV To display the office profile for another office. An office profile record is attached to each existing office id. Many transactions check the office Profile for security reasons. travel agency.L . 14 Amadeus Basic Amadeus Qatar W. The office id is structured as follows. car.L. hotel.OFFICE PROFILE DISPLAY Every Amadeus terminal is associated to an office id. enter: PV / DOHQR2120 (Office Id) or PV / 65209896 (IATA Number) “ANC” field of the office profile indicates the office has Authority to issue tickets.34 5 System user airlines Participating airlines Travel agencies Hotel provider Car provider 6 7 8 9 Tour provider Surface provider Other provider Wholesaler 900 Office number The office profile is the security record which controls many functional features at office level. To display your own office profile.

By Subject index . enter: HE (transaction code) For example: HE FQD To access help pages.L. which all begin with: HE You can find some of these quick paths listed in the main help index. enter: GP INT You can display help on every transaction code used in the Amadeus system.By Transaction code .AMADEUS HELP Online help contains a detailed description of all the entries that can be used in the Amadeus central system. to go to the introduction Page. or within a page.L . To access the index for the "Fares” Subject. For Example. Online help is intended to provide you with the most up to-date support in the use of The Amadeus central system. enter: HE FARES The index provides a list of all the pages contained in that subject. the fares subject Contains over 20 pages dealing with various aspects of fares. and how to get to each page. For example the quick Paths that can be used to access help on ticketing are: HE TICKETING HE TICKET HE TIC 15 Amadeus Basic Amadeus Qatar W. or in the alphabetical index. even before you sign in to the system. by entering: HELP or HE You can also access help in the following ways: . You can display help Information any time. you have a choice of quick path entries.By Quick path The main subject index provides quick paths to various subjects. The information it contains is immediately updated as soon as functional enhancement is made to the system. For example. To request help for A Transaction.

If this happens. For example. the system displays an error message. The information in a help page usually begins with an example of the basic entry you can use for that application. enter: MS106 AMADEUS ONLINE HELP OPTIONS Help on Help : Help on a specific transaction: Help on a specific topic: Step-by-step instruction for common tasks: Help on the last transaction entered: List of updates to online help: HE HE HE NM HEPNR NAME HE STEPS HE/ HE UPDATES 16 Amadeus Basic Amadeus Qatar W.L . Amadeus displays the help page for the first Transaction code used in the Entry.L. A table of contents follows which lists the sections in the page and indicates how to display them.If you make a mistake in an entry. to move to the section starting on line 106. you can Display online help for the transaction Code that you entered incorrectly by entering: HE/ If your error involves a multiple element entry.

to access the Qatar Airways page enters: GG AIR QR To display main index of AIS topic enter: GG AIS AMADEUS INFORMATION SYSTEM DISPLAY OPTIONS Display AIS INDEX: Airline in Amadeus: Access Level: Airline in Amadeus: Function Levels: List of carriers with origin country: Amadeus functions supported by a specific airline: List of airline having their own AIS pages: Information provided by a specific airline: Airline's city information: Information about Amadeus Cars: Information on a specific car company: Information about Amadeus Hotels: Information on a specific hotel chain: Product announcements in Amadeus: Weather forecast for a specific city: Information on specific Airport: Information on a specific country: Information from a specific Amadeus ACO: Information on Amadeus Input & Output codes: GG GG GG GG GG GG GG GG GG GG GG GG GG GG GG GG GG GG AIS PCAL ACC PCAL FUN PCAL AIR PCA LH AIR AIS AIR QR AIR LH NYC CAR CAR ZI HTL HTL SI NEWS WEA JNB APT CDG COU QA AMA QA CODE 17 Amadeus Basic Amadeus Qatar W.AMADEUS INFORMATION SYSTEM – (A. others by External providers. You can move to the page you want to display by using special short commands called quick paths. For example. If you are working in Amadeus. even when you are not signed into Amadeus. Some parts of AIS are updated by Amadeus. you can display AIS and then return to your previous activity.S) AIS is a central source of reference information available to all Amadeus users.L .L. You can display AIS pages at any time.I.

Aircraft) To Encode an IATA Name: Examples: To Decode an IATA Code: Examples: DAN (IATA Name) DAN London DAN Heathrow DAC (IATA Code) DAC LON DAC LHR ENCODING AND DECODING OPTIONS Encode for Location: Encode/Decode a country: Encode/Decode a state: Encode/Decode an airline: Encode/Decode an aircraft: Encode/Decode a Hotel: Encode/Decode a car company: Decode City/Airport from three letters code: List all Airports for City: Decode an airline 2 letter code: Decode an airline number: List the states for a country: Nearest Ten Airports Location start with letter ‘’A’’ in a country DAN RIYADH DC QATAR DNS WASHINGTON DNA EMIRATES DNE 747 DNH MARRIOTT DNC AVIS DAC LAX DB NYC DNA GF DNA 072 DNS US DAN CHICAGO/N DAN A /FR 18 Amadeus Basic Amadeus Qatar W.L .In some cases. Rail) Equipment (Cars. The Encode and Decode transactions allow you to: 1. companies. Hotels.Display the full name for a code that you enter 3.Display the code for a full name that you enter 2. States) Companies (Airlines.ENCODING AND DECODING Amadeus uses codes to represent locations.Therefore you need to be able to interpret the Codes you see and use. Cars. Cities. and equipment in the entries you use in Amadeus and the displays that are Returned to you .L. display a full list of codes You can encode and decode: Locations (Countries.

The time in one city relative to another 4. and the number of days between different dates. subtract. and divide. or sales tax by adding a percentage to the base fare. for example: DD31DEC System Response: MON31DEC07 To display the day of the week for a specific date in another year.The time difference between any two locations 3.CONVERSION You can add. as follows: TO DO THIS SYMBOL EXAMPLE Add . total fare. To display the day of the week for a specific date in the current year.The elapsed flying time between two cities 19 Amadeus Basic Amadeus Qatar W. Enter: DD 02FEB 05 System Response: WED02FEB05 To display the system date.The current time for anywhere in the world 2. enter: DD System Response: System Time is 0946/0946A on THU15MAR07 You can display the following times: 1. enter.L. and elapsed Flight times.25 Subtract DF 30-20 Multiply * DF 30*3 Divide / DF 20/2 You can calculate the base fare. multiply. specify the year. dates.L . time differences. or subtracting a percentage from the total. A clock: To display the time at different locations. For both adding and subtracting. the entry is the same: DF370P10 You can use the DD transaction as: A calendar: To display days of the week. DF120.

enter: DD 18FEB/-7/7/30 System Response: SUN11FEB06/SUN25NOV06/TUE20MAR06 20 Amadeus Basic Amadeus Qatar W.L . enter. for example: DD 25FEB/. enter. Enter: DD LON1800/NYC To display the elapsed flying time between two cities.Current time in another city and difference between that city and your own. For example. Enter: DD LON Time in another city compared to a specified time to another city.30 System Response: FRI26JAN07 You can combine the last two entry types to calculate a series of dates before and/or after the Specified date. for example: DD SYD System Response: SYD Time Is 2049/ 849P on FRI16MAR07 SYD is 10HRS 00MIN Later To display a date a specified number of days after a given date. for example: DD 25JAN/30 System Response: SAT24FEB07 U To display a date a specified number of days before a given date. enter for example: DD PAR1335/LAX1720 Explanation: DD Transaction code PAR 1335 / LAX 1720 Code for city of departure Departure time Separator Code for city of arrival Arrival time To display the date for a specific city.L. enter.

To display the number of days between two dates. for example: DD 14JUL/25DEC System Response: 164 CONVERSION OPTIONS Calculate Percentage: Calculate time Difference between two Cities: Time for Specific City: Compare Two Cities Time: Number of Days after Date: Number of Days before Date: Day of the week for the Date: DF 950 P 10 DD PAR/NYC DD SYD DD NYC1800/LON DD 12DEC/27 DD 12DEC/-14 DD 25DEC 21 Amadeus Basic Amadeus Qatar W.L.L . enter.

Amadeus Access Sell: fully secured sale (HK) for each seat. Message sent to Airline at end of transaction. . 22 Amadeus Basic Amadeus Qatar W. when Numeric Availability' is supported. Airlines can have the following access levels with Amadeus: / Amadeus Access: both Amadeus access update and Amadeus access sell. * Direct Access:: real-time link to airline system to display accurate availability (Blank) Standard Access: flight availability and schedules updated weekly. : Amadeus Access update: provides real-time schedule updates and.L.L .AMADEUS AIR Amadeus Air provides airline Schedule and availability information for flight that have seats available for sale. last Availability from Amadeus principal displays. Availability and schedule displays contain flights for airlines that have a sales agreement with Amadeus.

for airlines that have a sales agreement with Amadeus. for all airlines which have sales agreement with Amadeus. replace AN or SN with any of the following: AA or SA For A display by arrival time AD or SD For A display by departure time AE or SE For A display by elapsed travel time BY NEUTRAL DISPLAY A neutral display (AN or SN) shows flights departing up to one hour before the departure time you specify. The schedule display also shown flown flights availability and schedule displays include flights up To 361days in the future (less for some airlines) And up to 3 days in the past are stored in the system. Flights in the past are shown in an availability display without availability status Codes. the display starts with flights arriving up one hour before the current time (for the current date) or flights arriving from 0000 (Mid night) on the day of arrival (for a future date). Based on the transaction code and parameters you use to request the display. regardless of whether seats are available. 23 Amadeus Basic Amadeus Qatar W. BY DEPARTURE TIME DISPLAY A display by departure time (AD or SD ) shows flights in order of departure and starts with flights departing up to one hour before the time you specify. regardless of whether seats are Available. If you do not specify a time. the display starts with flights departing up to one hour before the current time (for the current date) or flights departing from 0000 (mid night) on the day of departure (for a future date). The Transaction code for a neutral availability is (AN) or neutral schedule is (SN). AMADEUS SCHEDULE An Amadeus schedule display shows all flights operated by all airlines who submit schedule Information to Amadeus.AMADEUS AVAILABILITY An Amadeus availability display shows all flights with at least one seat available for sale or Waitlist.L . BY ARRIVAL TIME DISPLAY A display by arrival time (AA or SA ) shows flights in order of arrival and starts with flights arriving up To one hour before the time you specify.L. If you do not specify a time. To request A different type of display. availability status codes are shown for each class of service. the display includes flights departing up to one hour before The current time (for the current date) or flights departing from 0000 (midnight) on The day of departure (for a future date). If you do not specify A time. availability Status codes are shown for each class of service.

AMADEUS AVAILABILITY / SCHEDULE OPTIONS To request an availability or schedule display For One-way routing AN 11JUL DOHDXB SN 11JUL DOHDXB For Specific Time. AN 11JUL DOHDXB / K F SN 11JUL DOHDXB / K F For Specific Transit point (Via). AN 11JUL DOHDXB / A QR SN 11JUL DOHDXB / A QR For Specific Class. AN 11JUL DOHDXB 0900 SN 11JUL DOHDXB 0900 For Specific Carrier.Non-stop flights. Direct flights. AN 11JUL DOHDXB / C F SN 11JUL DOHDXB / C F For Specific Cabin. -----------------------------------------------------------------------! Flight ! Elapsed ! Elapsed time ! Display ! ! Departs ! Flight time ! From 1600 ! Order ! -------------------------------------------------------------------------------! 1630 ! 5hrs 45min ! 6hrs 15min ! Second ! ! 1700 ! 5hrs ! 6hrs ! First ! ! 1800 ! 4hrs 30min ! 6hrs 30min ! Third ! ! 1900 ! 4hrs ! 7hrs ! Fourth ! --------------------------------------------------------------------------------- The order of flights described below applies to all types of availability and schedule display for European Union regulations except USA. online connections.BY ELAPSED TRAVEL TIME DISPLAY A display by elapsed travel time (AE or SE ) shows flights in the order determined by the following calculation: the actual elapsed flight Time (including stopover and connecting time) plus the time between the departure time you specify and the actual departure time of the flight. 1. by departure time (earliest to latest) 2. For example: Assuming you specify a departure time of 1600. by elapsed flight time (shortest to longest) 3. European Union regulations apply in most Amadeus market except the US ACO. and interline connections are not sorted. AN 11JUL DOHDXB / X AUH SN 11JUL DOHDXB / X AUH Combination. AN11JUL DOHDXB 0900/ X AUH / A GF / C F SN 11JUL DOHDXB 0900/ X AUH / A GF / C F 24 Amadeus Basic Amadeus Qatar W. the following table shows the order in which four flights would appear on the availability or schedule display.L. Flights with an equipment change en route and connections by elapsed flight time Two and three segment connections.L .

Enter. Link between Amadeus and the airline inventory system for 3-minutes only.L. you can obtain current information on availability of seats through a real Time link between Amadeus and the airline.DIRECT ACCESS Direct access provides you with direct access to the reservation systems of major airlines. without the airline rejecting the booking after end transaction. Using standard Amadeus entries. or show a waitlist status on other types of Amadeus display. You can see up to maximum of 26 classes of service in a direct access display. enter the number 1 Followed by the two-letter airline code. you can see the last seat available on a flight. By accessing the airline's reservation system directly. You can only use the availability-by-departure time (AD) Transaction code. Enter: ACL4 System Response: 21 22 EK842 EK844 F9 V9 F9 V9 Y9 T9 Y9 T9 B9 H9 B9 H9 Q9 S9 Q9 S9 K9 K9 DOH DXB 0940 DOH DXB 1300 0940 1300 0 777 0 777 Direct Access Availability Starts with Line 21 Scrolling entries are used to request additional displays within the same period of availability or schedule display. For example EK846 on line number 4 of Amadeus Display Screen. When you know that the airline has a direct access agreement with Amadeus. MD or MB MU or MT MD MB MU MT MN MY MPAN MPSN Moves To A Subsequent Screen Moves To A Preceding Screen Move Down Move Bottom Move Up Move Top Moves Next Day Moves Previous Day Redisplay Last Availability cleared Screen Redisplay Last Schedule Cleared Screen 25 Amadeus Basic Amadeus Qatar W. All Amadeus users can directly access the inventory systems of the Airlines that have a direct access agreement with Amadeus. Flights can be sold even if they are on request.L . for example: 1EKAD12SEPDOHDXB or Display Amadeus availability and apply change entry for specific line number of airline required.

Modifications to a current display can be made by entering the transaction code for change – AC (availability change) or SC (schedule change) combined with the new information for the area to be modified.L. Multiple changes can be combined in a single transaction.L . If they are entered in the following sequence: Date Period AC 15JUN or SC 15JUN Only Origin City AC MUC or SC MUC Only Destination City AC //MIL or SC //MIL City Pair AC MUCMIL or SC MUCMIL Specific Carrier AC /AEK or SC /AEK After 2 Days AC2 or SC 2 Before 3 Days AC -3 or SC -3 26 Amadeus Basic Amadeus Qatar W.

L.TIME TABLE Timetable displays can be requested using the following transaction codes: TA TD TE TN By Arrival Time Order By Departure Time Order By Elapsed Time Order By Neutral Order TIME TABLE DISPLAY OPTIONS Weekly timetable Weekly timetable from specific date Weekly timetable for specific carrier TN DOHCAS TN01JULDOHCAS TNDOHCAS/AQR 27 Amadeus Basic Amadeus Qatar W.L .

L. the system displays an error message telling you that flight information is not available. Flight information is available for airlines that have a sales agreement with Amadeus. for example: DO QR620 For a specific date. Availability. To request flight information for a specific flight today. This entry is used to display the latest known operational details of the flight. or Schedule displays. or with short-cut entries from the PNR. You can display FLIFO by specifying the flight number. The information available in FLIFO is provided to Amadeus by the airline. It provides the most up-to-date planned and operational information about a particular flight both before and after departure.FLIGHT INFORMATION FLIFO is flight information stored and displayed in Amadeus. enter for example: DO QR620/12JUL FLIGHT INFORMATION DISPLAY OPTIONS From availability / schedule displayed: From PNR segment: By Flight Information DO2 DO2 DOBA124/12JAN 28 Amadeus Basic Amadeus Qatar W. If you request FLIFO for a flight operated by another Airline.L . enter.

To Insert Names for Individual Passengers into A PNR during Creation . or contact information for the person making the booking An indication of the arrangements for issuing a ticket for the booking The Name of the person who has mad the booking After you have entered the five mandatory elements.Itinerary element . it is assigned a six. The system uses the passenger type codes for fare pricing and to create OSI or SSR elements that identify the status of certain passengers. you can use an end transaction entry to file the record in The Amadeus central system. you enter the transaction code NM followed by followed by the passenger's surname. SINGLE PASSENGER NAME To enter a name element for a single passenger.Ticketing element .L. Each PNR consists of a collection of information items called elements.character code called a record locator which you can use to retrieve The PNR NAME ELEMENT The Name Entry Is Used: .Contact element . and the given name or initial.To Add Individual Name Elements for a Group At least one name element is mandatory for the creation of a PNR and to end transaction on a retrieved PNR. preceded by a space.Name element . ALNASSAR/JAFFER MR Note: The surname must contain a minimum of two characters and can contain up to 59Characters. You can also add a title. NM1ALNASSAR/JAFFER MR System Response: 1.Received from element A passenger name A booking for a flight or other service A telephone number. and other information related to passenger’s trip. 29 Amadeus Basic Amadeus Qatar W.L . A PNR can contain a maximum of 999 elements but it must contain the following five mandatory elements: . a slash.PASSENGER NAME RECORD A passenger name record (PNR) contains the details of a passenger's reservation. When a PNR is filed in the system.

This is useful for Family parties. which you can combine with other type codes.ALNASSAR/MARIYUM MRS 3. ALEMADI/YASIN(CHD/01JAN06) 2 SSR CHLD LH HK1 01JAN06 MULTIPLE PASSENGER WITH SAME SURNAME If several passengers with the same surname are travelling together. When you enter CHD .L . in the end of every title. then you only need to enter the surname once.ALSAAD/BADER MR 30 Amadeus Basic Amadeus Qatar W. with the individual passenger name for each. For example. NM1ALNASSAR/JAFFER MR System Response: 1. etc. you must use the type code CHD. You enter the passenger type code between parentheses immediately after the first name or title.ALNASSAR/JAFFER MR 2. can be entered in a single entry.ALNASSAR/NOORA MISS MULTIPLE PASSENGER WITH DIFFERENT SURNAMES Multiple surnames. you can enter only one type code per passenger. Enter NM followed by the number of passengers sharing the surname. followed by a slash and the given name and title of each Passenger. The exceptions are the infant and id codes.L. The transaction code NM is required only at the beginning of the entry or we can enter multiple surnames with using. enter: NM3ALNASSAR/JAFFER MR/MARIYUM MRS/NOORA MISS System Response: 1. For example: NM1ALEMADI/YASIN(CHD /01JAN06) System Response: 1. the system generates an SSR element to inform the airline that the passenger is a child and is to be treated accordingly. Entry: NM1ALSAAD/BADER MR 1ALNASSAR/JAFFER MR or NM1ALSAAD/BADER MR . enter. Here is an Example Entry: NM1JONES/TOM(YTH) The passenger type code YTH indicates that the passenger is a youth. For child passengers between the ages of 2 and 11.In general.ALNASSAR/JAFFER MR 2. with each passenger separated by a slash.

PASSENGER WITH INFANT There is a special passenger type code (INF) for infants travelling with an adult passenger.L. same surname:NM2ALKULAIFI/ALI MR/NORA MRS Multi Passenger with different surname: NM1ALKULAIFI/ALIMR. same surname as Adult: NM1ALKULAIFI /NORA MRS (INF/NASIR/16JUN09) Infant. different surname as Adult: NM1ALKULAIFI/NORAMRS (INFALNAIMI/NASIR/16JUN09) 31 Amadeus Basic Amadeus Qatar W.L . INFANT SURNAME SAME AS ADULT ASSOCIATED Entry: NM 1ALEMADI/NOORA MRS(INF/ NASREEN/16JUN09) System Response: 1. NM 1ALKULAIFI/NORSMRS Child Passenger: NM1ALKULAIFI/JAFFERMR(CHD/16JUN06) Infant.ALEMADI/NOORA MRS(INF/NASREEN/16JUN09) 3 SSR INFT QR NN1 ALEMADI/NASREEN 16JUN09/S2 INFANT SURNAME DIFFERENT WITH ADULT ASSOCIATED Entry: NM 1ALEMADI/NOORA MRS(INF ALNASSAR/NASREEN/16JUN09) System Response: 1.ALEMADI/NOORA MRS(INFALNASSAR/NASREEN/16JUN09) 3 SSR INFT QR NN1 ALNASSAR/NASREEN 16JUN09/S2 NAME FIELD OPTIONS Single Passenger: NM1ALKULAIFI/ALI MR Multi Passengers. This type code is exceptional as it is entered with the accompanying adult passenger.

you can make a short Sell segment entry directly from the display. car or ground transportation element.SELL SEGMENT An itinerary element can be a flight. 32 Amadeus Basic Amadeus Qatar W. When you know all the details for a specific flight. The long sell entry does not refer to an availability or schedule. the itinerary element follow the Name. SSQR001B10DECDOHLHR4 Explanation SS QR001 B 10DEC DOHLHR 4 or NN4 Segment Sell Transaction Code Airline Code and Flight Number Class of Service Departure Date Origin and Destination Airport Codes Number of Seats Requested or SSQR001B10DECDOHLHRNN4 When you have availability or schedule display on your screen. A PNR can contain up to99 itinerary elements in the PNR.Direct sell (long entry) . . Each individual itinerary element is called segment.L. hotel. and are number consecutively. A long sell entry is also called a direct sell entry. the system displays the response as an element in the PNR with the appropriate action code for the Airline’s sales agreement with Amadeus.Sell from availability (short entry) Each time you make a sell entry.L . you can book a seat using a long sell entry.

Book 3 seats in M class on the first segment.L . Enter: SS3MCF4 33 Amadeus Basic Amadeus Qatar W. all segments on line 4 of an availability Display.AN ** LHR HEATHROW. C class on the second segment and F class for third segment.The availability display below illustrates the short sell Entry: ** AMADEUS AVAILABILITY .L. Enter: SS 1F2 Explanation SS 1 F 2 Segment Sell Transaction Code Number of Seats Class of Service Availability or Schedule Line Number Here are some examples of entries you can make when you want to book connecting flight in a different class of service: 1. Enter: SS3MC4 2. both segments on line 4 of availability display.GB ** ** IC/HI/CP ** ** GR8 RATES AT SELECTED LONDON HOTELS ** ** ** ALL RATES IN GBP*PER ROOM/PER NIGHT ** >GGHTL6CNEWS 1 2 QR 005 QR 001 F6 A5 J9 L9 F9 A9 J9 L9 D9 Q9 D9 Q9 I0 K9 I0 K9 Y9 T9 Y9 T9 B9 V9 B9 V9 /DOH W9 H0 /DOH W0 H0 LHR 3 LHR 3 1150 1300 98 SU 12DEC 0000 1640 1750 0/332 0/332 7:50 7:50 To sell one F class seat for QR001.Book 3 seats in M class on the first segment and C class on the second segment.

CONTACT
A PNR must include a contact element (to indicate where passengers can be contacted) before you make an end of transaction during PNR creation or after PNR retrieval. Every passenger in the PNR must be covered by a contact element. A PNR can contain a maximum Of 127 contact elements & the contact element consists of the transaction code AP, followed by 1-90 characters of free-flow text. For example, Enter: AP DOH 4667579 – H Explanation
AP DOH 4667579 -H Contact Transaction Code City code of the Telephone Number Telephone Number Dash, followed by the telephone location indicator

In addition to telephone contact elements, you can enter e-mail contact elements. For e-mail: APE- abc@abc.com

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TICKET ARRANGEMENT
A ticketing arrangement element, also referred to as a TK element must be included in the PNR to indicate the status of the ticket Issuance for all passengers in the PNR. The ticket arrangement element must be present in a newly created or retrieved PNR before end of transaction is accepted by the system. The maximum number of active ticketing arrangement elements for each PNR is 127. Basic entry for ticket arrangement: TKOK Where TK is transaction code for ticket arrangement OK TL
Tickets have been issued (no queue placement) Ticket time limit is used to request ticket issuance on a specific date and time, and in your office or in another location. Automatic queue placement to queue 8, Category C1. This identifier enables the itinerary to be automatically cancelled when the date entered in the TK Element is reached. THE system automatically cancels the Itinerary (XI) and ends transaction (ET). The cancellation takes place at local date and time.

XL

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RECEIVED FROM
The received from (RF) element indicates who has instructed you to make or update a reservation. The RF Element is mandatory. After you create or modify a PNR, you cannot file the PNR unless an RF element is Present. The RF element only appears in the PNR during the current session and is recorded in PNR history when the PNR is filed at the end of transaction. The basic received from entry consists of the transaction code RF followed by the name of the responsible person. You can enter the name in any format. The RF element can contain a maximum of 69 characters, including spaces. Basic Entry for Received From: RF MR ALNASSAR Explanation RF MR ALNASSAR Received from transaction code Free flow text

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Hotel. and SSR elements. Enter: ET K With one entry you can end transaction and change advice codes. Elements that contain the codes NO. are updated or removed from the PNR as appropriate. airline may raised the ADM’S to travel agency. and auxiliary segments. In addition. Elements that contain the codes NO. Hotel. and auxiliary segments. This entry changes advice codes in the Air. UN. Enter: ER K Please cancel all ‘’ HX ’’ segments from the Amadeus PNR. are updated or removed From the PNR as appropriate. enter: ET System Response: END OF TRANSACTION COMPLETE .(6. If failed to remove ‘’ HX’’ segments from the PNR. This entry changes advice codes in the Air. and UC are transferred to the history section of the PNR. In addition.END TRANSACTION When you have entered the five mandatory elements to create a PNR. To file and close the PNR.L . Note: 37 Amadeus Basic Amadeus Qatar W. and redisplay the PNR. and SSR elements. Car. such as the FA or FB element.Character Record Locator) To end transaction and redisplay the PNR on your screen. such as the FA or FB element. you must end transaction to the record in the system. Car.L. associated Elements. UN. And UC are transferred to the history section of the PNR. enter: ER With one entry you can end transaction and change advice codes in the PNR. associated elements.

During PNR creation.L . the ignore entry removes any record of the PNR from the system. enter: IR 38 Amadeus Basic Amadeus Qatar W. Basic entry: IG System Response: -IGNORED-IGNORED-ABC123 For a newly created PNR For a retrieved PNR When you want to ignore current updates to an existing PNR and have the PNR redisplay on your screen in its original form without any modification.L. Any entries that are on the screen remain until the screen is cleared.IGNORE The ignore entry disregards all entries made during the current PNR session.

Hotel.L. etc.CANCELING PNR elements are divided in to three categories: Name Elements Flight Segments Other You make the cancel entry (XE) to move single or multiple active elements from the face of a PNR to PNR history. Car. When you cancel an itinerary element. To cancel Element on line 2 . enter: XE 2 You make the cancel itinerary entry (XI) to cancel all active itinerary elements of the PNR: XI You cancel Seat request element on the line 6: SX6 39 Amadeus Basic Amadeus Qatar W.L .). a message is sent to the vendor(Air Line.

For an exact search. enter the full name. For example: RT/SMITH/J Explanation RT /SMITH/J Transaction Code Slash followed by name or group name RETRIEVING A PNR BY ALPHABET Retrieve PNR For Partial Name or Alphabet.That other offices in the same chain created RETRIEVING A PNR BY RECORD LOCATOR All agents can retrieve PNRS for which they are responsible. A travel agency can retrieve: . enter: RT 0 40 Amadeus Basic Amadeus Qatar W. Enter: Explanation RT /S RT/S Transaction code Slash followed by partial name or alphabet RETRIEVING A PNR FROM NAME LIST DISPLAY To display a PNR from a list displayed by another retrieval entry.RETRIEVAL The retrieve PNR transaction is used to retrieve and display an active PNR or to redisplay a PNR during the current session. by entering: RTW4RQL4 Explanation RT W4RQL4 Transaction Code Record Locator RETRIEVING A PNR BY SURNAME This entry is limited to the office with responsibility for the PNR.Containing PTAS that it created .All PNRS for which the agency or another office defined by security has responsibility .L.L . or for which an EOS agreement is in place. enter: RT 2 (2 Is the Reference Number) To redisplay the list before or after modifying the displayed PNR.

enter: LM 0 41 Amadeus Basic Amadeus Qatar W. for example: LM 002 To redisplay the search by flight display. Only the PNRS that you are allowed to retrieve individually appear in the list. enter the date after the flight number. For example: LM/BA902/10JUN/LHRFRA Explanation LM /BA902 /10JUN LHRFRA Transaction Code Slash followed by the airline code and flight number Slash followed by the date Origin and Destination Airport codes RETRIEVING A PNR FROM LIST OF FLIGHT SEARCH DISPLAY You can retrieve A PNR from A search by flight display using the transaction code LM followed by the line number for the PNR in the Display.RETRIEVING A PNR BY FLIGHT NUMBER AND NAME To Display a PNR by Flight Number and Name.L . To list all PNRS for A flight on a Specific date. Enter: RTQR001/23DEC-ALNASSAR Explanation RT QR001 /23DEC -ALNASSAR Retriever transaction code Flight number Slash followed by date Dash followed by passenger name RETRIEVING A PNR BY FLIGHT NUMBER The PNRS that have been created for a specific flight on a specified date.L.

SELL THE AIR SEGMENT/ SEGMENTS Sell the Air segment / segments from the availability display.ALNASSAR/THAMER MR(CHD/01JUN03) 2. STEP 1 – DISPLAY THE AVAILABILITY / SCHEDULE Entry: AN15JUNDOHDXB .L. Entry: SS3V2 System Response: RP/DOH1A0980/ 1 EK 848 V 15JUN 5 DOHDXB DK3 NON SMOKING FLIGHT LEG SEE RTSVC 0345 0545 15JUN E 0 332 M STEP 3.or – SN15JUNDOHDXB System Response: AN15JUNDOHDXB ** AMADEUS AVAILABILITY .STEPS TO CREATE A PNR Following are the steps to create a PNR.AE 1 2 3 4 QR 102 EK 848 QR 100 EK 842 F9 Q9 F4 B4 F9 Q9 F4 B4 P9 K9 A4 K4 P9 K9 A4 K4 A5 H9 J4 Q4 A0 H9 J4 Q4 Y9 V9 C4 H4 Y9 V9 C4 H4 B9 T9 Y4 L4 B9 L9 W9 W4 T4 L9 M9 /DOH M4 DOH V4 M9 /DOH DOH DXB 1 DXB 1 DXB 1 DXB 1 0050 0345 0755 0945 0255 0545 1000 1145 130 FR 15JUN 0000 E0/320 E0/332 E0/320 E0/332 1:05 1:00 1:05 1:00 Y4 W4 M4 L4 T4 V4 STEP 2.ALNASSAR/MARIAM MRS(INF/NOORA/16JUN09) 3.L .ENTER THE NAME/NAMES Single Name: NM1ALNASSAR/KHALIFA MR Same Family Name for 2 Passengers: NM2 ALNASSAR/KHALIFA MR/MARIAM MRS Child Name: NM 1ALNASSAR/THAMER MR(CHD/01JUN03) Infant Family Name as Adult: NM1ALNASSAR/MARIAM MRS(INF/NOORA/16JUN09) Infant Family Name different from Adult: NM1ALNASSAR/MARIAM MRS(INFSHEIKHA/NOORA/16JUN08) System Response: RP/DOH1A0980/ 1. For Example: Sell ‘’3’’ seats on ‘’EK848’’ (Line Number 2 of availability display) in ‘’V’’ class.AN ** DXB DUBAI.ALNASSAR/KHALIFA MR 4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M NON SMOKING FLIGHT LEG SEE RTSVC 5 SSR INFT EK NN1 ALNASSAR/NOORA 16JUN09/S4/P2 6 SSR CHLD LH HK1 01JUN03 42 Amadeus Basic Amadeus Qatar W.

ENTER THE RECEIVED FROM ELEMENT Received from (contact person’s name): RF KHALIFA System Response: RP/DOH1A0980/ RF KHALIFA 1.ALNASSAR/MARIAM MRS(INF/NOORA/16JAN09) 3.ENTER THE TICKET ARRANGEMENT OPTION Ticket arrangement.ALNASSAR/THAMER MR(CHD/01JUN03) 2.L. No Time Limit: TKOK .L .ALNASSAR/MARIAM MRS(INF/NOORA/16JUN09) 3.COM 7 TK OK05FEB/DOH1A0980 8 SSR INFT EK NN1 ALNASSAR/NOORA 16JAN09/S4/P2 9 SSR CHLD LH HK1 01JAN03 43 Amadeus Basic Amadeus Qatar W.ALNASSAR/KHALIFA MR 4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M 5 AP DOH 4667579 B C/O ZAFAR 6 APE ABC@ABC.ALNASSAR/THAMER MR(CHD/01JUN03) 2.STEP 4.COM 7 TK OK05FEB/DOH1A0980 8 SSR INFT EK NN1 ALNASSAR/NOORA 16JUN09/S4/P2 9 SSR CHLD LH HK1 01JUN03 STEP 6. With Time Limit: TK TL10JUN/1200 System Response: RP/DOH1A0980/ 1.ALNASSAR/KHALIFA MR 4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M NON SMOKING FLIGHT LEG SEE RTSVC 5 AP DOH 4667579 B C/O ZAFAR 6 APE ABC@ABC.com System Response: RP/DOH1A0980/ 1.ALNASSAR/KHALIFA MR 4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M NON SMOKING FLIGHT LEG SEE RTSVC 5 AP DOH 4667579 B C/O ZAFAR 6 APE ABC@ABC.ALNASSAR/MARIAM MRS(INF/NOORA/16JUN09) 3.OR Ticket arrangement.ENTER THE CONTACT DETAILS Telephone contact of passenger: AP DOH 4667579 B C/O ZAFAR Travel Agency Contact: AP (Press ENTER key) E-mail contact: APE-abc@abc.ALNASSAR/THAMER MR(CHD/01JAN03) 2.COM 7 SSR INFT EK NN1 ALNASSAR/NOORA 16JUN09/S4/P2 8 SSR CHLD LH HK1 01JUN03 STEP 5.

STEP 7.ALNASSAR/KHALIFA MR 4 EK 848 V 15JUN 5 DOHDXB HK3 0345 0545 15JUN E EK/AKTY6F 5 AP DOH 4667579 B C/O ZAFAR 6 APE ABC@ABC.ALNASSAR/MARIAM MRS(INF/NOORA/16JAN09) 3.COM 7 TK OK05FEB/DOH1A0980 8 SSR INFT EK HN1 ALNASSAR/NOORA 16JAN09/S4/P2 9 SSR CHLD LH HK1 01JAN03 44 Amadeus Basic Amadeus Qatar W.ALNASSAR/THAMER MR(CHD/01JAN03) 2.L.RLR --RP/DOH1A0980/DOH1A0980 AA/SU 5FEB07/0832Z ZAEYOT DOH1A0980/0001AA/5FEB07 1.END TRANSACTION TO SAVE THE PNR End Transaction to save changes: ET .L .OR End Transaction to save changes and redisplay PNR: ER System Response: --.

The mandatory items in an OSI entry are the transaction code OS and the twoletter code of the airline to which the information is to be sent. A PNR can contain a maximum of 127 OSI elements. Basic Entry: OS QR VIP COMPANY PRESIDENT Transaction code Specified airline specified for the OSI message OSI text Explanation: OS QR VIP COMPANY PRESIDENT 45 Amadeus Basic Amadeus Qatar W. The entry can contain a maximum of 68 characters. If the OSI element is for all airlines in the itinerary enter YY as A common code. An OSI element is not a service request and does not require confirmation from the airline.L .OTHER SERVICE INFORMATION(OSI) An OSI (other service information) element contains special information regarding a passenger or passengers in the PNR that is sent to the airlines that appear in the itinerary.L.

which generates an SSR element in the PNR and a request message to the airline or airlines Concerned. you enter SR followed by a four-character service code.SPECIAL SEERVICE REQUEST(SSR) An SSR (special service request) is an application to an airline to provide a particular facility for A Passenger or passengers. For example request for vegetarian meal.L. A special service request is made using an SR entry. Enter SR FOID QR HK1-PP1234567/P1 SPECIAL SERVICE REQUEST FOR PASSPORT (AIPS) To create an SSR for passport / identity Card information(AIPS): SR DOCS QR HK1-P-GBR-1234567-USA-04FEB67-M-15DEC09-JACKSON/MICHEL-H/P1 46 Amadeus Basic Amadeus Qatar W. To Create SSR elements for all flight segments in an Amadeus PNR. A PNR can contain a maximum of 127 active SSR elements. Enter: SRVGML For IATA-Meal Codes Enter: HE MEAL CODE SPECIAL SERVICE REQUEST FOR FOID To create an SSR for a FOID as a passport number.L .

FREQUENT FLYER Many airlines offer frequent flyer programs to passengers who travel often on their airline. FFN QR-123456789/P1 Explanation: FFN QR -123456789 /P1 Transaction Code Airline code Dash followed by the frequent flyer number Slash followed by passenger name element number SR FQTV QR-QR123456789/P1 Manual Entry: 47 Amadeus Basic Amadeus Qatar W. When there is more than one name element in the PNR.Passenger Family Name and Given Name or Initial 2. each offering special features to their frequent flyers. Enter: FFD To create a name element and enter a frequent flyer SSR FQTV element for mileage accrual. enter: FFN CREATING A FREQUENT FLYER SSR ELEMENT FFN (Airline Code) – (Frequent Flyer Account Number) This entry creates an SSR FQTV for a name element that is already in the PNR.Frequent Flyer Priority Number. These programs vary from airline to airline. enter: FFA If the name element for the frequent flyer has already been entered in the PNR and you only want to enter the SSRFQTV element for mileage accrual. enter: VFFD You can use transactions for frequent flyer passengers: To display the name of a passenger as it is stored in the frequent flyer database of an airline.L. To display the table of airlines that have agreements. Each frequent flyer is assigned an individual identification number. passenger association is mandatory in the entry.L .Frequent Flyer Identification Number 3. Some airlines maintain a database with frequent flyer records in Amadeus containing the following information: 1.

BASIC SEAT REQUEST – NON SMOKING To make a basic request for a non-smoking seat.L . LK. enter: ST /R/12A SEAT MAP DISPLAY The display seat map entry shows the layout of the aircraft cabin for a particular flight and class. Advance seating request entries can only be made for flight segments with one of the following status codes -. enter: ST /S/W To request specific seat number. KK. add one or more of the following area codes W Window A Aisle B Bulkhead To request smoking window. TK. A PNR can contain a maximum of 127 seating SSR elements. enter: ST BASIC SEAT REQUEST – SMOKING To make a basic request for a smoking seat.ADVANCE SEAT REQUEST An advance seating request is an application to an airline to reserve specific seating at booking time for a passenger or passengers.HK. This is used to facilitate advance seating requests. Entry: SM QR001/ F/12MAR DOHLHR SEAT MAP DISPLAY FROM PNR FLIGHT SGMENT To display seat map for segment 8.L. RR. SS. enter: Explanation: SM 8 Transaction Code Flight Segment Number SM8 48 Amadeus Basic Amadeus Qatar W. enter: ST /S To specify a preferred part of the aircraft.

when you do not know all the details of a passenger’s flight plans but you still want to complete. it will be printed on the ticket. Entry: SOBAC25NOVLHRJFK Explanation: SO BA C 25NOV LHR JFK Transaction Code Airline Code Class of Service Departure date (optional).L. Departure City Arrival City 49 Amadeus Basic Amadeus Qatar W.OPEN FLIGHT SEGMENT Enter an open segment. In the open segment. If the departure date is specified.L . Flight number is required for open segment. price and ticket the itinerary. you can specify the departure and arrival cities. instead of booking an air segment.

Entry: SIARNK If you know the arrival date.L . SIARNK16MAY Explanation: SI Transaction Code ARNK Arrival Not Known Indicator 16MAY Arrival Date (Optional) 50 Amadeus Basic Amadeus Qatar W. you can add this to your entry. or the arrival is by unspecified transport.L.ARNK An arrival unknown segment is an information segment you enter in the PNR to maintain segment continuity. Arrival unknown means that the method of transportation from the destination of one segment to the origin of the next segment is not known or the arrival city of the previous segment does not match the departure city of the next segment in the itinerary.ARRIVAL UNKNOWN .

Enter. You can only use this entry for segments with confirmed status codes. for example: Entry: 3/RR Explanation: 3/ RR Segment Number. Followed By Slash Status Code for Reconfirmed Segment Note: Please Check the Line Number before Reconfirm the Segment 51 Amadeus Basic Amadeus Qatar W.RECONFIRMING SEGMENT You can reconfirm a segment that was originally booked in Amadeus.L.L .

L . The option element entry consists of the transaction code op.L. preceded by optional slash 52 Amadeus Basic Amadeus Qatar W. QUEUE TO OWN OFFICE ON TODAY’S DATE ENTRY: OP/FREE TEXT Explanation: OP /FREE TEXT Transaction Code Optional free-flow text. followed by the identification of the office where it is to be queued and the date on which it is to be queued. preceded by optional slash QUEUE TO OWN OFFICE ON SPECIFIED DATE ENTRY: OP 10APR/FREE TEXT Explanation: OP 10APR /FREE TEXT Transaction code Queuing date Optional free-flow text.OPTION QUEUE The option element is used to place a newly created or retrieved PNR to a specified office on a specified queue on a specified date.

L .1st Screen) PRINTING OPTIONS Display Basic Itinerary Extended Itinerary Print Basic Itinerary Print Extended Itinerary Print Joint Extended Itinerary IBD IED IBP IEP IEPJ 53 Amadeus Basic Amadeus Qatar W. To print an existing PNR on default printer.Whole PNR) WRS/RT (Currently Displayed PNR . enter the print transaction code WR followed by either an A (All) or S (Screen).L.WRS Prints the first screen of the PNR The Retrieval Entry: WRA/RT (Entire Currently Displayed PNR .PRINTING To print currently displayed PNR or 1st screen on local printer press print screen button on your key board or press CTRL + P . .WRA Prints the entire PNR .

MANUALLY INSERT TICKET NUMBER The manual E. you must send the ticket number to the airline manually or call airline. Hyphen and last two digits of the last Segment association (if applicable) Single passenger association (if more than one Passenger) 54 Amadeus Basic Amadeus Qatar W.Ticket have been issued automatically but you need to re-enter ticket numbers When you enter an FHE element. the ticket number is sent automatically to the airlines in the itinerary that have agreed to receive them. If the airline in your itinerary does not support automatic ticket number transmission.ticket number (FHE) entry is necessary for either of the following reasons: .91 /S3-7 /P2 Transaction code Electronic ticket indicator Passenger type indicator (PAX or INF) (optional) Three-digit airline code Ten-digit document number.L. For example: FHE INF 0051234567890-91/S3-7/P2 Explanation: FH E INF 005 1234567890 .Tickets have not been issued by the system automatically .L .

enter.International/Domestic Transfer Type .Domestic/Domestic Transfer Type . DM LON –or. For information about connections between terminals and airports at a multi-airport city.Domestic/International Transfer Type . add a dash (-) before the Terminal number.DM LON /15DEC08 For Example: DM CDG System Response: CDG Standard Minimum Connecting Times CDG-CDG FROM TO CC FLTN-FLTR ORGN EQPTM-CC FLTN-FLTR DEST EQPTM 12AD/D HMM 115 115 D/I HMM 115 115 I/D HMM 115 115 I/I HMM 115 115 Explanation: D/D D/I I/D I/I HMM Transfer Type . include the Airline and airport codes in your dm entry as follows: DM AF / CDG / LH 55 Amadeus Basic Amadeus Qatar W. For example: DM LGW -LHR To specify the arrival terminal of the inbound flight.International/International H = Hours. enter: DM CDG 2A -2B To display the connection times that apply between flights of two specific airlines at a specific airport.L .MINIMUM CONNECTING TIME The DM transaction shows the minimum time passengers must allow making a connection between flights at an airport or city. enter DM followed by the City Code and (Optionally) a date. MM = Minutes To display the minimum connection times between two airports. Enter. for example: DM CDG -2B To specify both arrival and departure terminals.L. for example: DM CDG 2A To specify the departure terminal of the outbound flight. include both airport codes in your dm entry.

End transaction (ET) on the parent PNR. you will need to split it. because all passengers in a PNR must have identical flight itineraries. Make the end transaction and file entry (EF) on the associate PNR. Enter a received from element (RF) for the associate PNR. you then create two separate PNRS. To split multiple names.SPLITING A PNR If you want to modify A PNR that has already been stored. Enter a received from element (RF) for the parent PNR.L . The system displays the original PNR with the temporary identifier *Parent PNR*. The procedure to split a PNR consists of the following steps: 1. Enter the transaction code SP followed by the number of the name element to be split. As the word split implies. the original or parent PNR. enter the transaction code SP followed by the individual name element numbers or a range of name element numbers. You split a PNR when you wish to rebook a separate itinerary for one or more passengers. 4. you separate them from the original PNR. and the associate PNR. 5. This PNR is temporarily identified as the *Associate PNR*. 3.L. STEPS TO SPLITING A PNR 12345SP 3 or SP 3.. In so doing. The system displays a PNR for the name elements that you have just split. 2.4 RF Zafar EF RF Zafar ET 56 Amadeus Basic Amadeus Qatar W.

modifications. cancellation or deletion was made. Each retrieval and set of modifications is called a step. OS) Queue Itinerary Segments Record Locator 57 Amadeus Basic Amadeus Qatar W. For 000 000 000 000 Example: ON/BLAKE S/MS JACKSON M/MR STOYLE D/MR OS/LH 401 F 20SEP 5 JFKFRA LK3 530P 715A+1/NN *1A/E* OS/CAR SK NN1 FRA 20SEP-21SEP ECAR/CF-/NN RF-PAX CR-MUC1A0701 SU 0001AA 28FEB/1009Z When an element is modified.L.HISTORY Every PNR that is created in the Amadeus central system has associated historical information. it appears in history with two numbers. The number for each element indicates when that activity was performed. enter: RH HISTORY OPTIONS: You can choose to display a partial PNR History: RHA RHN RHG RHQ RHI RLH Air Segments Name Elements General Facts (SR. The historical information is a record of the creation of the PNR and of any additions. from the second retrieval 002. activities from the first retrieval of the PNR are numbered 001. The second number (00303) indicates when the modification. Activities that are associated with the creation of A PNR are numbered 000. To display the entire history of the current PNR. Example: 001/003 CS/NW1799M 10DEC 4 MIADEN HK4 1315 1705/KK The first number (001) indicates the stage at which the item was originally entered in the PNR.L . Cancellations and deletions that are subsequently made to it. and so on. each activity in the PNR is listed as a numbered element. Subsequently. SK. The system updates PNR history at each end of transaction entry. cancelled or deleted. without queue history. The PNR header line appears at the top of the history.

.Segments.There has been a change in the flight segment. . Each airline and travel agent is provided with a queue bank for automatic placement of PNRS and messages. services.There has been a change in the ticketing arrangement. . . or seats from a waitlist have not yet been confirmed.The ticketing time limit has expired. DEFAULT QUEUE The 0 1 2 3 4 5 7 8 9 12 23 25 26 80 87 94 96 97 Following Queues available in Amadeus: General Confirmation Waitlist Clearance Options Responsibility Change Rates Schedule Change Ticketing/Time Limit Other Airline Control Expired Time Limit Request for Reply Multi list PNRS Multi list PNRS Prepaid Ticket Advice Group PNRS Message .The office responsible for the PNR has changed.QUEUES It is very important that you work your queues regularly. . options. You can use queues to do the following: Simplify your work environment Organize your workload Send PNRS and messages to queues in your office and to branch office queues Work on PNRS and messages that require further action PNRS may require further action for the following reasons: .L.There has been a change in the group PNR.L .Past Date Records Message 58 Amadeus Basic Amadeus Qatar W.Customer Profiles Message .

To start processing queues in the queue bank.L.A Queue count for all queues.L . categories. enter: QS You must include the queue number in your entry. and date ranges. You can also include: A specific category and date range to start processing after making a QS entry. QUEUE OPTIONS QV QN QI QD QF ET QE QM RT QU Display a list of PNRS on specific Queue Deletes the PNR / MSG and displays the next one Ignores the PNR / MSG and exits the queue Delays the PNR / MSG to the delay queue and displays the next one Ends transaction on the PNR and exits the queue Ends transaction on the PNR and displays the next PNR Places a PNR/ MSG on queue Places a PNR / MSG on multiple queues Redisplays PNR if screen is cleared Redisplays message if screen is cleared 59 Amadeus Basic Amadeus Qatar W. with active PNRS or messages.A Summary Queue count for all activated queues. QTQ .QUEUE COUNT You can request a queue count display for: QT .

L. To end transaction on a PNR before removing it from the queue.L . category number. use the ET entry instead of QN. Free Flow Text REGARDS // (Enter) 60 Amadeus Basic Amadeus Qatar W. enter: QI PLACEMENT IN QUEUE Following options to place the PNR in the Queue Specific Queue QE40C1 Specific Office QE/DOH1A0980/40C1 SENDING QUEUE MESSAGE Sending the Message through Queue to Amadeus user: >QE/DOH1A0980/97 (Use Tab Key for Next Line) This is a test message from Training Room Please ignore it………………. to remove the current message and exit the queue enter: QNF QUEUE IGNORE To exit the queue. For message queues only. enter: QN After you make a QN entry. the system displays the next PNR or message. and date range QS8 QS8C1 QS8C1D1 QUEUE DELAY To retain the PNR in the Queue and redisplay next PNR: QD QUEUE REMOVING To remove the current PNR or message from the queue.QUEUE SORTING ENTRIES Specific queue number Specific queue number and category number Specific queue number.

followed by the full Word for the information you need: TIFV TIFH TIFA -orTI/Visa TI/Health TI/All Visa Information Health Information Visa and Health Information For Visa Information. You can use a four-letter Transaction or TI/. Enter: TIFV System Response: NA AR DE TR Explanation: NA Passenger’s Nationality AR Alien Residents DE Destination Point (s) TR Transit/Transfer Points (Enter a Country Code or City Code in the Country) (Enter the Country Code of Current Residence) (Up To Ten Airport Codes) (Up To Ten Airport Codes) Note: Move the Cursor with Help of Aero keys and type information as per field will get Travel information for move down next page Type MDTI.L.L .TRAVEL INFORMATION You can use two different formats to find information in guided mode. 61 Amadeus Basic Amadeus Qatar W.

No PNR requires.L. and passenger type codes PNR No No No No No No No No No No No No No No No No No No No No Main/Follow-up Main entry Main entry Main entry Main entry Main entry Main entry Main entry Follow-up entry Follow-up entry Follow-up entry Follow-up entry Follow-up entry Follow-up entry Main entry Follow-up entry Follow-up entry Main entry Follow-up entry Main entry Main entry 62 Amadeus Basic Amadeus Qatar W. FQD FQP FXX FXP (No PNR require) (No PNR require) (PNR require) (PNR require) Transaction code for Display Fare: Transaction code for Price Itinerary: Transaction code for Price Itinerary and No Ticket Record / image saved: Transaction code for Price Itinerary and Ticket Record / image saved: FARE QUOTE FOLLOW-UP ENTRIES Entry FQA FQC FQB FQM FQO FQX FQD FQS FQN FQK FQR FRM FRC FQP FQQ FQU FQE FQF FQZ FQL Requests IATA rate of exchange Convert currencies Bankers rates Mileage calculation Mileage with published global routes Excess baggage charge calculations Fare display Booking code information Fare note Fare breakdown Fare routing Extra mileage surcharge band Convert fare display amounts to another currency Informative pricing Fare components of a quoted fare (after FQP) Calculate fare combinations (after FQP) Encode and Decode corporate contracts (negotiated fares) Display fare note from fare driven availability Passenger facility charges information A list of all existing fare request type codes.AMADEUS FARE QUOTE Amadeus Fare Quote entries are divided into two types of transactions: FQ FX The Fare Quote transaction display information based on the data contained in an entry. The itinerary pricing for specific itinerary a PNR requires.L .

L . Subject GGFQTRBD GGFQTQRRBD GGFQTQRRBD GGFQTLHRBDD GGFQTSKRBDE GGFQTAFRBDI GGFQTTAX GGFQTPFC GGFQTDIS HE TAX Displays General booking code information Airline specific booking code information Booking code information for a specific airline and a specific geographical area.L.ITINERARY PRICING ENTRIES Entry FXP FXX FXT Requests Itinerary pricing Itinerary pricing Select and stores the fare with the PNR when multiple fares are offered (as a follow-up entry after FXP/FXX) PNR Yes Yes Yes TST Creation Yes No Yes AIS PAGES FOR FARE QUOTE You can find relevant information for Fare Quote in the Amadeus Information System (AIS). The geographical areas are: D Domestic E Europe I International General Tax information Passenger facility charges information General discount information Summary of tax-related entries 63 Amadeus Basic Amadeus Qatar W.

64 UP TO 10.L .M .M .L..FQD To request a fare display for DOHA and Dubai on Emirates.M .M .2+ 14+M 236/MPM 283 + - 2+ 3 - .M ..M .M ..M .M ..00 QAR 26JUN09**26JUN09/EK DOHDXB/NSP.M .M .M .M .EH/TPM 10 F 1280 F 11 C 1190 + 12 F 2120 F 13 Y 1030 + 14 C 1970 + 15 Y 1710 + 16 Y2 780 + 17 Y2 1300 + 18 YEE14 860 + NRF 19 YEE7 730 + NRF 20 YEEW3 680 + NRF TAX MAY APPLY SURCHG MAY APPLY-CK RULE 236/MPM 283 DATES/DAYS AP MIN MAX R .FARE QUOTE DISPLAY . enter: FQD DOHDXB/AEK System Response: FQD DOHDXB/AEK GF IR LH QR /YY*AC AG AK C6 C9 DY D2 E6 FL FP FR F9 GX G3 G5 HJ HS ID IF IT JD LF LL LQ L9 PF QU Q7 Q9 RY R3 SP S9 TF TV T7 T9 UK UR UV U2 VB VK V6 WW XF X3 X5 YC Y2 ZD ZN ZU 2L 3H 4U 5N 5Q 6B 6G 6P 6Q 6S 7A 7Y 8H 8U 9B 9F 9G ROE 3...M .M 14 M 7 M +M 64 Amadeus Basic Amadeus Qatar W.EH/TPM LN FARE BASIS OW QAR RT B PEN 01 FOW 1280 F 02 JOW 1190 J 03 FRT 2120 F 04 VOW 1030 V 05 JRT 1970 J 06 VRT 1710 V 07 V2OW 780 V 08 V2RT 1300 V 09 VEE14 860 V 100 26JUN09**26JUN09/YY DOHDXB/NSP.M ...

Line 2: GF IR C9 DY G3 G5 LL LQ SP S9 U2 VB Y2 ZD 6B 6G 9B 9F LH D2 HJ L9 TF VK ZN 6P 9G QR E6 HS PF TV V6 ZU 6Q /YY*AC FL FP ID IF QU Q7 T7 T9 WW XF 2L 3H 6S 7A AG FR IT Q9 UK X3 4U 7Y AK F9 JD RY UR X5 5N 8H C6 GX LF R3 UV YC 5Q 8U TAX MAY APPLY SURCHG MAY APPLY-CK RULE Indicates the airlines that participate in these fares (GF IR LH QR ).L.EH/TPM 236/MPM 283 The current date (26JAN09**26JAN09) Fares for an airline was specified (EK ) Normal and Special fares ( NSP ) Fare based on a specific global routing indicator ( EH ) Ticket point mileage (TPM 236 ) Maximum permitted mileage (MPM 283) 65 Amadeus Basic Amadeus Qatar W. Theses rates of exchange are for fares filed in a national currency of origin city. The airlines (/YY*AC AG AK C6 C9 DY D2 E6 FL FP FR F9 GX) listed after the common fare (/YY*) code do not participate in YY fares.64 UP TO 10. Line 12: 26JAN09**26JAN09/EK DOHDXB/NSP. Tax May apply because Taxes are depends on carriers and Airports.00 QAR Contain the rate of exchange and the rounding information. Surcharge may apply means many routing is not in mileage like (DOH-BAH-DXB by GF) Line 11: ROE 3.FARE QUOTE DISPLAY EXPLANATION Line 1: FQD DOHDXB/AEK Fare quote entry redisplay as entered.L .

seasonality. One-way fare Currency code Round trip amount Booking class Penalty information This can be: NRF P50 Non-refundable 50% penalty A minus sign indicates no penalty applies A plus sign indicates more restrictions apply + 66 Amadeus Basic Amadeus Qatar W. class of travel. reservation restriction. A dash indicates same day effective date.Line 13: LN FARE BASIS OW QAR RT B PEN DATES/DAYS AP MIN MAX R The following table explains the above you can find in the international fare display: Header LN FARE BASIS Contains Line number Fare Basis The fare basis code can give you information about the type of fare.L . and days of travel. A closed bracket after the fare basis indicates that the fare is valid in one direction only ) / OW QAR RT B PEN Constructed fare. minimum and maximum stay. The fare is valid for travel on or after the effective date.L. A special character before the fare basis indicates the following: * An asterisk indicates a future effective date. type of passenger.

you need to check the fare note/rule. ) ( AP MIN A minus sign indicates none apply. To see more date restrictions. An open bracket indicates that seasonality applies to inbound travel. The restriction types are: S L A B E O F C X M T Advance + Seasonality Ticket only on this date Ticket on or after this date Ticket on or before this date Travel effective on or after this date Originate travel on or before this date Final travel must commence by this date Complete all travel by this date Fare cancelled on this date Modified fare Ticket/travel future effective date purchase requirements A plus sign indicates that more requirements apply. + A plus sign indicates that more restriction applies.L . To see any more maximum stay restrictions. Minimum purchase requirements + A plus sign indicates that more restrictions apply. R A minus sign indicates none apply Routing Information M MPM fare R Routing fare 67 Amadeus Basic Amadeus Qatar W.Header DATES / DAYS Contains The display contains up to two lines of date / days restriction. To see any more advance Purchase Requirements check the fare note/rule.L. check the fare note/rule A closed bracket indicates that seasonality applies to out bound travel. A minus sign indicates none apply MAX SU Indicates the Sunday rule Maximum stay restrictions + A plus sign indicates that more restrictions apply.

M .AT Display Private Fares (Uni Fares): FQD DOHCMB/R.U 68 Amadeus Basic Amadeus Qatar W.M .M .M .M 14+M FARE QUOTE DISPLAY OPTIONS Fare display for origin city and CRT location for current date: FQD DXB Origin city different from CRT location for current date: FQD DXBBAH Fare display for specific airline for current date: FQD DOHAMM/AGF Fare display for specific class for current date: FQD DOHAMM/CF Fare display for front cabin: FQD DOHDXB/KF Display fares in NUC: FQD DOHMIL/R.M .NUC Shopper display – lowest to highest for all Amadeus Participating airlines: FQD DOHLON/S Specific date for specific city pair: FQD DOHPAR/D15DEC Specific past date for specific city pair: FQD DOHLON/D01MAY07 Exact outbound travel: FQD DOHMUC/D30DEC* Range for travel date starts: FQD DOHNYC/D10NOV**30NOV Exact outbound and inbound travel date: FQD DOHLON/D25NOV*10DEC Fares shown in lowest to highest for specific airlines: FQD DOHLON/AQR/IX Display one-way fares only: FQD DOHNYC/IO Display Round trip fares only: FQD DOHLON/IR Display Half round trip fares in NUC: FQD FRABUD/IH Display fares and the Taxes: FQD DOHLHR/R.M .L.M .L .Line 14: The display shows fares sorted highest to lowest 01 02 03 04 05 06 07 08 09 FOW JOW FRT VOW JRT VRT V2OW V2RT VEE14 1280 1190 2120 1030 1970 1710 780 1300 860 F J F V J V V V V 100 2+ .

L.FOLLOW-UP ENTRIES AFTER FARE QUOTE DISPLAY Fares display in NUCs from a Local currency display: Fares display in Local currency from a NUC display: Display a fare in another currency on line 3: Request fare in opposite direction: Tax breakdown for the fare on line 3: Display the routing for the fare on line 4: Booking code information for the fare on line 5: Booking code information for the fare on line 5 for Specific airline: Display a rule for the fare on line 7 : Display Display Display Display Display FQDN (After Display FQD) FQDL (After Display FQD) FRC3/GBP FQD R FQK3 FQR4 FQS5 FQS5/AEK FQN7 a list of paragraphs or the categories for the fare on line 7: FQN7*LI categories for fare on line 7: FQN7*AP.PE.CD the fare rule number: FQN V235 the tax information for specific country: FQN TAX/QATAR tax information for specific tax type: FQN TAX/UB CURRENCY CONVERSION ENTRIES Convert a specific amount of a currency.L . using The default currency of your Terminal: Convert specific amount. using a currency code: Convert from a designated currency to a NUC: Convert currencies up to 12 months in the past: Display a list of BSRs for a currency: FQC FQC FQC FQC FQB 100GBP 100EUR/GBP 1000QAR/NUC 100GBP/INR/15MAY08 QAR RATE OF EXCHANGE Display Display Display Display IATA IATA IATA IATA Rate Rate Rate Rate of of of of exchange exchange exchange exchange (ROE) (ROE) (ROE) (ROE) of your terminal: of a Country: of a City: for past date: FQA FQA*US FQA*NYC FQA*NYC/25JAN08 EXCESS BAGGAGE CHARGES Excess Baggage Charges for today's date for a city pair with the 30KGs Excess Baggage: FQX DOHAMM/30 Excess Baggage Charges for specific date for a city pair with the 30KGs Excess Baggage: FQX DOHAMM/30/26MAR Excess Baggage Charges for today's date for a city pair with the 30KGs Excess Baggage for specific airline: FQX DOHAMM/30/QR 69 Amadeus Basic Amadeus Qatar W.

INFORMATIVE PRICING The Amadeus Informative pricing transaction FQP is a fare calculation tool. followed by a City pair. three months elsewhere. The system displays the lowest possible price for each class. or flight segments and flight segments and fare break points flight segments. and carrier specific fare for airlines. The current date for the first segment. You must use Airport codes. and let the system guide you through different options. FQP is applicable for past date fares up to seven days in the past for the US and Canada. the system makes the following assumptions: An adult passenger type. You can calculate discount fares. and twelve months into future. If you prefer. or several City pairs. rather than City codes. including cumulative discounts. or If you do not enter any specific options to your entry. 70 Amadeus Basic Amadeus Qatar W. which allows you to estimate the fare for an itinerary. or 1 surface element. JOURNEY TYPE LIMITS Journey Type A round or circle trip can contain a maximum of: 16 14 15 15 15 13 14 14 Limits flight segments. You can perform informative pricing on an itinerary by entering the transaction code FQP. YY fares for travel agencies.L . or flight segments and flight segments and fare break points 2 surface segments. Stopover all the cities. but you are not yet ready to make a reservation. This is especially useful at times when you need to find the price for an itinerary. The following conditions apply: You can use FQP for all fares except Group fares and air passes. or A one-way trip can contain a maximum of: 2 surface segments. you can create a mask. which in the Amadeus system is 361 days (12months). so that the system can calculate the appropriate taxes. or 1 surface segment.L. and an open date for all the other segments An open booking class.

enter: FQP DOH CDG System Response: FQP DOHCDG * FARE BASIS * DISC 01 F * 02 C * 03 Y * > * PTC * 1 * 1 * 1 * FARE<QAR> * 9530.00 * 6060. 1 is the first discount requested and the adult fare is not displayed. 1 refers to an adult fare.L .L. The codes you can see are: Y Tax included N Tax not included E Exempt of tax FARE MSG T 71 Amadeus Basic Amadeus Qatar W. Fare column Message Column The message column can contain the following codes: RB Reservation booking designator RE Reservation Conditions RO Booking Designator Override SR Sales Restrictions FL Flight Number Restrictions FQ Frequency Tax indicator column This column indicates if tax is included. When you request a discount.INFORMATIVE PRICING ON COMMAND PAGE To request informative pricing for the itinerary DOH to CDG.00 * MSG *T *RB *Y *RB *Y *RB *Y PAGE 1/ 1 The system returns a list of fares.00 * 7200. The following table describes the headings in the display Heading FARE BASE DISC PTC Explanation The fare basis code column Discount code column Passenger type column Note: In this example.

LON.00 * 6770. unless you actually specify a stopover point.00 The system considers all cities you enter in an informative pricing transaction as stopover points.640000 QAR 30.59NUC1656. The all preceding cities will become transfer.) and you include it after the stopover city.00 * 12560.FRA.00QA QAR 6060.LON. or no stopover points.00 * MSG *RB *RB *RB *RB *T *Y *Y *Y *Y 72 Amadeus Basic Amadeus Qatar W. For example: FQP DOH MUC PAR.00 26JAN06DOH YY PAR1656.L.59END ROE 3. Include dash after the city code PAR.DOH * FARE BASIS * DISC * PTC 01 F * * 1 02 C * * 1 03 Y * * 1 04 YEE3M * * 1 * FARE<QAR> * 16970.L . For example FQP DOH MUC PAR FRA LON DOH System Response: FQP DOH MUC PAR FRA LON DOH * FARE BASIS * DISC * PTC * FARE<QAR> * MSG *T 01 F * * 1 * 16980.00 *RB *Y 02 C * * 1 * 12570.DOH System Response: FQP DOH MUC PAR.00 * 10540. FRA and LON. Frankfurt.00 *RB *Y -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH PAR YY Y Y 26JAN Y 20 QAR 6030.00 *RB *Y 03 Y * * 1 * 10550.FRA. The stopover indicator is a dash ( . Compare the difference of results by designating Paris. and London as the point of stopover.To view of the components of the fare on line 3.00 *RB *Y *ATTN CHANGE TO NO STOPOVER MAY VARY FARE The system informs you that you can request other fare types by indicating a stopover point. enter: FQQ 3 System Response: FQQ03 03 Y * * 1 * 6060.

The system immediately offers you a lower price compares if not showing stopover indicator.00 *RB *Y -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH XMUC YY Y Y 26JAN YEE3M 26APR 20 PAR YY Y Y YEE3M 26APR 20 FRA YY Y Y YEE3M 26APR 20 LON YY Y Y YEE3M 26APR 20 DOH YY Y Y YEE3M 01FEB26APR 20 QAR 6320.00QX 3.26END ROE QAR 30.00RA QAR 70.00 26JAN06DOH YY X/MUC YY PAR YY FRA YY LON M 868.FRA . You have an option to indicate a surface sector between a city pair. enter: FQP DOH MUC PAR . Enter it as two dashes after each other ( .00 03 Y * * 1 * 10290.00 02 C * * 1 * 12180.00GB QAR 6770.00 *ATTN CHANGE TO NO STOPOVER MAY VARY FARE * MSG *RB *RB *RB *RB *T *Y *Y *Y *Y 73 Amadeus Basic Amadeus Qatar W.DOH System Response: FQP DOH MUC PAR .).00 The X beside of the city code indicates a transfer point.00 04 YEE3M * * 1 * 6520..00FR QAR 130.13NUC1736.FRA .13YY DOH868.640000 QAR 30. Using the same itinerary as before. to indicate a surface segment between Frankfurt and London. To look at the fare components of the fare on line 4...LON.00DE QAR 20.00FR QAR 390.L .00QA XT QAR 130.L.00XT QAR 40. DOH-MUCPAR-FRA-LON-DOH.DOH * FARE BASIS * DISC * PTC * FARE<QAR> 01 F * * 1 * 16590.LON. enter: FQQ 4 System Response: FQQ04 04 YEE3M * * 1 * 6770.

00RA QAR 30. enter: FQQ 4 System Response: FQQ4 04 YEE3M * * 1 * 6520.00FR QAR 40.00QA QAR 140.00XT QAR 6520.00QX QAR 30.00DE QAR 20. 74 Amadeus Basic Amadeus Qatar W.26END ROE 3.00 ATTN* CHANGE TO NO STOPOVER MAY VARY FARE The system indicates the surface segment.L .L.00 26JAN06DOH YY X/MUC YY PAR YY X/FRA//LON M 868.00 *RB *Y -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH XMUC YY Y Y 26JAN YEE3M 26APR 20 PAR YY Y Y YEE3M 26APR 20 XFRA YY Y Y YEE3M 26APR 20 LON S U R F A C E DOH YY Y Y YEE3M 01FEB26APR 20 QAR 6320.To check the fare components.13NUC1736.640000 XT QAR 50.00FR QAR 30.13YY DOH868.

you may use a mask.) are column separators.QR . . . .DOH.8-10*RESTRICTIONS MAY APPLY/CHECK FQN *1-2* *1-2. .6.DXB. .0.00 *RB *Y 05 J * * 1 * 2760.S . .DOH.DXB. . .0.00 *RBSR *Y 02 CRTQR * * 1 * 3100. and enter the required information correctly.6.YY .10*TICKET STOCK RESTRICTION > PAGE 1/ 1 75 Amadeus Basic Amadeus Qatar W. . .L . The following example of a mask is completed with information: (move the cursor to the end of the mask before you hit enter) FQP/ U.00 *RB *Y 09 MEE7 * * 1 * 1180. .13FEB. The purpose of a mask is to help you to describe an itinerary. .YY .DXB. . . . .DOH.INFORMATIVE PRICING MASK ON COMMAND PAGE Depending on your location. .DXB. > .S PAGE 1/ 1 The dots (.DOH. .8.15FEB.4. .00 *RB *Y 06 JRTQR2 * * 1 * 2640. .DOH.S U. You can leave irrelevant parts of the mask blank.QR .DXB.0.S > PAGE 1/ 1 System Response: FQP/ U.6.00 *RBSR *Y 03 F * * 1 * 2940.0.4.8. . and type of terminal.DXB.QR . . do not delete them. . .0. .00 *RB *Y *1-2.4. .00 *RB *Y 10 KEE7QR2 * * 1 * 1140. .18FEB.00 *RB *Y 04 PRTQR2 * * 1 * 2820. . .S U.00 *RB *Y 08 Q2QR2 * * 1 * 1750. You can choose to display only the mask (/S) For example: FQP DOHDXBDOH/S System Response: FQP/ U.S * FARE BASIS * DISC * PTC * FARE<QAR> * MSG *T 01 FRTQR * * 1 * 3310.00 *RB *Y 07 Y * * 1 * 2280.10*FARE VALID FOR E TICKET ONLY *1-2. U.15FEB.DOH.0.QR .L.18FEB.

. .S --------------------------------------------------------------A B C D E F G H I J K L M (COLUMNS) Where COLUMN A EXPLANATION U Unknown segment S Flight segment A Standby L Waitlist W Waitlist O Open segment R Request Airline code.0.0. . .DXB. Transfer or stopover indicator. . such as /B or /E B C D E F G H I J K L M 76 Amadeus Basic Amadeus Qatar W.1 day Arrival time Arrival city Number of stops the flight makes.L.S U. . The current date is displayed and you can overtype the travel dates Departure city for the segment Flight departure time.2 days < . Booking code (reservation booking designator).18FEB. Arrival date change indicator. Date. as follows: + + 2 days > + 1 day . ..L . .15FEB.This can be 1 or 2 characters.QR .PRICING MASK EXPLANATION FQP/ U. YY indicates common fares. .DOH. Enter details in the departure and arrival time columns if you want the system to automatically calculate stop-over and connections. as follows: S Stopover X Connection U Undefined Here you can enter other options. and display the appropriate fares.DOH.QR . Flight number. .DXB.

. .13FEB. . .0. . .U .YY . > . TRANSFERS.EK .L.0.DXB. You can leave irrelevant parts of the mask blank. . .) are column separators.DXB.EK . .CDGDXBDOH/S System Response: FQP/ U.U .DXB. FQP DOHDXBLHR.DOH. . .0..STOPOVER. .CDG. . . U.25FEB.DOH. .EK .0.DXB. . . From London to Paris will travel by surface.U .YY .DXB. .EK . . . .DXB. Fill the mask with require options FQP/ U.YY . .CDG. U. . The current date is displayed and you can overtype the travel dates for each segment Departure city for the segment Arrival city Transfer or stopover indicator.15FEB. From Paris to Dubai and transit at Dubai and finish journey at origin point Doha. . .S --------------------------------------------------------------B E F J L (COLUMNS) Explanation Column B E Explanation Airline code Date.LHR. as follows: S Stopover X Connection (Transit) F J L 77 Amadeus Basic Amadeus Qatar W.LHR.15FEB. . . transit at Dubai.DOH.26FEB.0. first stop-over point is London. AND SURFACE IN THE MASK Assuming passenger originate from Doha. U.0. . . . . .X U.S U.L .0.S PAGE 1/ 1 The dots (. . . do not delete them. .DXB.DXB. .YY . .DOH.0.X U. . .

INFORMATIVE PRICING OPTIONS Following are the options for informative pricing SPECIFIC AIRLINE: FQP DOH /A QR LON SAME AIRLINE FOR ALL SEGMENTS: FQP DOHBAHLON/O GF SPECIFIC DATE: FQP DOH / D14 MAY DXB SPECIFIC BOOKING CODE: FQP DOH/C J DXB SPECIFIC GLOBAL ROUTING: FQP LON / V EH SIN DISPLAY LOWEST FARE: FQP DOH PAR DOH / L DISPLAY MIRROR IMAGE OF THE ITINERARY: FQP DOH PAR LON / M DISPLAY PASSENGER DISCOUNT: FQP DOH DXB DOH/R ZZ DISPLAY MULTIPLE PASSENGER DISCOUNTS: FQP DOH DXB DOH/ RCH*IN*ZZ DISPLAY PASSENGER TYPE CODE: FQP DOH DXB DOH / R MIL POINT OF SALE OVERRIDE (PTA ENTRY): FQP BAH DXB BAH /R.L ..LON DISPLAY PAST DATE FARE: FQP DOH LON DOH / R.BAH TICKETING CITY OVERRIDE: FQP DOH LON DOH /R. DOH.L. 01FEB09 78 Amadeus Basic Amadeus Qatar W.

L.MUC DOH AMADEUS UNI FARE / PRIVATE FARE: FQP NYC / A CO / LAX / R...ET-DE PRICING FOR VALIDATING CARRIER FOR INTERLINE ITINERARIES: FQP DOH/AQRLGW/ACOEWR-LGW/AQRDOH/R.U DISPLAY FARE EXEMPT ALL TAXES: FQP DOH CAI DOH / R.STOPOVER INDICATOR: FQP DOH LON PAR – MUC DOH SURFACE BETWEEN AIRPORTS: FQP DOH LON .VC-QR 79 Amadeus Basic Amadeus Qatar W.L .ET DISPLAY FARE EXEMPT SPECIFIC TAX CODE: FQP DOH MUC FRA MUC DOH / R..MUC DOH STOPOVER AND SURFACE BETWEEN AIRPORTS: FQP DOH LON .

The system prices an itinerary in the currency of the country of origin. The TST validity decided by each market individually. remember that the validity of the TST varies. 4 days validity for Qatar market. or fare break points flight segments. If you are inactive for longer than three minutes. When you choose to store a TST. Depending on which transaction you use. flight segments and 1 surface element. The itinerary pricing transactions are as follows: FXP Prices an itinerary. depending on your location. and 2 surface segments. you will be disconnected. or days. A fare proposed by the system is valid until you do an end of transaction The link with the Amadeus Fare server has a limit of three minutes. When several fares apply. without storing the response. hours. and stores the response in a TST. FXX Prices an itinerary. The following table contains information on the journey type limits: Journey Type A round or circle trip can contain a maximum of A one-way trip can contain a maximum of: 16 14 15 15 15 12 or 13 14 14 15 Limits flight segments. carrier specific fares take precedence over YY fares. or not to store the pricing response in TST. or fare break points fare components (fare break points) fare components (fare break points) One-way or open jaw: Round trip or circle trip: PRICING CONDITIONS APPLY FOR ITINERARY PRICING When only one fare is applicable for an itinerary. When there is only one passenger. the system displays a list of fares to choose from. or flight segments and 1 surface element. Re-enter a pricing entry For selected markets. when the amounts of fares offered are equal. or flight segments and 2 surface segments. or flight segments.ITINERARY PRICING The Amadeus itinerary pricing transactions allow you to price a PNR. 80 Amadeus Basic Amadeus Qatar W.L . the system display a ticket image. and automatically converts in to the currency of your terminal location when needed.L. you can choose to store. and stores a TST if you are using FXP transaction. the system displays a list of passenger and fare details. the system displays a ticket image. When there are several passengers. and may be minutes.

00 12MAR06DOH QR DXB100.640000 QAR 200.27NUC 200.L . enter: FXT 02 /P1 System Response: FXT02/P1 01 AMADEUS/MR LAST TKT DTE 12MAR06 .54END ROE3.DATE OF ORIGIN -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH DXB QR 0100 B B 12MAR 0815 BEE7 19MAR 20 DOH QR 0103 B B 15MAR 0750 BEE7 15MAR19MAR 20 QAR 730. on line 2.27QR DOH100.00 * 990. and create TST.A To price the itinerary.AMADEUS 5 TK OK28JAN/DOHQR2900 AA/SU 28JAN06/0623Z YT4JXI 0815 1015 12MAR QR/ 0750 0750 15MAR QR/ QATAR .00YQ QAR 30.00 * MSG *T * *Y * *Y PAGE 1/ 1 Because several fares apply.00 PRICED WITH VALIDATING CARRIER QR .TRAINING . enter: FXP System Response: FXP * FARE BASIS * 01 BEE14 * 02 BEE7 * > DISC * PSGR * P1 * P1 * FARE<QAR> * 1120. To select the fare. ER 81 Amadeus Basic Amadeus Qatar W.L.PRICE A PNR The following PNR illustrates how to price a PNR: RP/DOHQR2900/DOHQR2900 1.AMADEUS/MR 2 QR 100 B 12MAR 7 DOHDXB HK1 3 QR 103 B 15MAR 3 DXBDOH HK1 4 AP DOH +974 4667579 . the system displays a list of fares for you to choose from.00AE QAR 990.REPRICE IF DIFFERENT VC TICKETS ARE NON REFUNDABLE AFTER DEPARTURE To save the TST Enter: RF ZAFAR.00QA QAR 30.

with the same fare.A 7 TK OK28JAN/DOHQR2900 To price the itinerary.00 1-3 LAST TKT DTE 12MAR06 .AMADEUS/A MR 2. 1. enter: FXP System Response: FXP * FARE BASIS * 01 BEE14 * 02 BEE7 * > DISC * PSGR * P1-3 * P1-3 * FARE<QAR> * 1120.00 2970.00 QAR PENALTY APPLIES To save the TST Enter: RF ZAFAR.00 730.DATE OF ORIGIN 1-3 100. Enter: FXT 02/P1-3 System Response: FXT02/P1-3 PASSENGER 01 AMADEUS/A MR 02 AMADEUS/B MR 03 MADEUS/MR PTC ADT ADT ADT TOTALS NP 1 1 1 3 FARE<QAR> 730.00 260.00 TAX 260.TRAINING .00 780.AMADEUS QATAR .00 * MSG *T * *Y * *Y PAGE 1/ 1 If you pricing has several passengers at the same time.00 990.AMADEUS/B MR 3.00 990.L .00 2190.00 730. you have to passenger-select with the FXT entry and you are choosing the fare on line 2.00 * 990.PRICE MULTI-PASSENGERS PNR The following PNR illustrates how to price multiple passengers.MADEUS/MR 4 QR 100 B 12MAR 7 DOHDXB HK3 0815 1015 12MAR QR/ 5 QR 103 B 15MAR 3 DXBDOH HK3 0750 0750 15MAR QR/ 6 AP DOH +974 4667579 .00 PER PSGR 990. and create TST.L. ER 82 Amadeus Basic Amadeus Qatar W.00 260.

PRICE A PNR WITHOUT CREATING TICKET IMAGE (TST)
To price the itinerary, without creating a TST, enter: FXX

System Response: FXX * FARE BASIS * 01 BEE14 * 02 BEE7 * DISC * PSGR * P1-3 * P1-3 * FARE<QAR> * 1120.00 * 990.00 * MSG * * *T *Y *Y

To view a ticket image for Fare # 2 Enter: FQQ2

System Response: FQQ02 02 BEE7 * * P1-3 * 990.00 * *Y LAST TKT DTE 12MAR06 - DATE OF ORIGIN -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH DXB QR 0100 B B 12MAR 0815 BEE7 19MAR 20 DOH QR 0103 B B 15MAR 0750 BEE7 15MAR19MAR 20 QAR 730.00 12MAR06DOH QR DXB100.27QR DOH100.27NUC 200.54END ROE3.640000

QAR 200.00YQ QAR 30.00QA QAR 30.00AE QAR 990.00 PRICED WITH VALIDATING CARRIER QR - REPRICE IF DIFFERENT VC 100.00 QAR PENALTY APPLIES

NOTE:

Please use validating carrier option for INTERLINE ITINERARIES. For Example: FXP/R,VC - XX (Where XX = Validating carrier 2 letter code)

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ITINERARY PRICING OPTIONS
You can add options to further define your pricing requirements. The options apply equally to FXP and FXX. The following option indicators:

PASSENGER NAME SELECT
FXP FXP FXP FXP

/ P4 (Pricing the itinerary for passenger no 4) / P2, 4, 6 (Pricing the itinerary for passenger no 2, 4, 6) /P2-6 (Pricing the itinerary for range of passengers 2 to 6) / RCH /P4 (Child Discount for passenger no 4 if child tag not appears in the PNR)

PRICING FOR INFANT

FXP / INF (Infant Only) FXP / INF/P2 (Infant travelling with passenger no 2)

PRICING FOR NON INFANT
FXP / PAX (Adult and Child)

REQUEST PRICING
FXP FXP FXP FXP FXP FXP FXP FXP

/R CD (Senior Citizen Discount) / R ZZ (Youth Discount) /R, LON (Indicate the point of Sale and ticketing as LON) / R, LON. DOH (Indicate the point of sale is LON and point of ticketing is DOH) / R, ET (Exempt All Taxes) / R, U (Private Fares or Uni Fares) /NF (No Service Fee require) /R, FS-INR (Currency of sale override ‘’IC’’ domestic itineraries)

SEGEMENT SELECTION
FXP FXP FXP FXP FXP FXP FXP / S3 (Price only for Segment 3) / S3-5 (Price the Range of Segments 3 to 5) / S3, 6, 9(Price the Segments 3, 6, and 9) / S4X (No Stopover or Transfer Point segment 4) / S4X, 6X (No Stopover or Transfer Point segment 4, 6) /S2-4, 6, 8X, 9 (Price for segment 2 t0 4 and 6 are stopover and segment 8 no stopover) /R, VC-QR (Validating on QR for Interline itineraries)

FARE BREAK POINT
FXP / B 3 (Fare break point is segment 3) FXP / B3 , 7 (Fare break point are segment 3, 7)

TURNAROUND POINT
FXP / BT- 4 (Turnaround point is segment 4)

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AMADEUS BEST BUY PRICING
Amadeus Best Buy pricing enables you to price a PNR with the lowest available fare for a booked itinerary. It checks for lower fares and availability in lower booking classes or for lower fares in the same booking class as already booked. The system suggests only fares that are applicable to the itinerary and the passenger type. It also checks the rule conditions, such as advance purchase, and minimum and maximum stay requirements. Best Buy can automatically rebook an itinerary in a lower booking class, by using the highest access. Alternatively, the system can inform you of lower fares without rebooking, to enable you to check if the suggested fare is suitable for the passenger, without changing the PNR. You can also choose to store, or not to store the pricing response in a TST. In certain markets, Best Buy checks for lower fares across all cabins of the aircraft, and gives preference to the highest cabin when the same fare applies. In other markets, Best Buy checks for lower fares in the same cabin as the already booked segment. Your local Amadeus Help Desk can inform you about the default for your market.

AMADEUS BEST BUY ENTRIES
Entry
FXB FXR FXA FXU FXZ FXL

Explanation
Rebook to the lowest fare if seat available, and create a TST Rebook to the lowest fare if seat available but don’t create TST Display a list of lower fares without rebook PNR Select fare after FXA, rebook, and create a TST Select fare after FXA, rebook, but not create a TST Display lowest possible fare System also informs you about seat availability

NOTE: Please use validating carrier option for INTERLINE ITINERARIES for all type of BEST BUY pricing options For Example: FXB/R,VC - XX (Where XX = Validating carrier 2 letter code)

85 Amadeus Basic Amadeus Qatar W.L.L

00QA QAR 210.AMADEUS BEST BUY WITH AUTOMATIC REBOOKING You can use the Best Buy entries FXB and FXR to rebook an itinerary in a lower class.L.00YQ QAR 30.TST --RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/1254Z YU8LQE 1.80END ROE3. Receive from (RF) and End of transaction (ET / ER). and store TST. System Response: --.00UB QAR 300.40QR DOH343.00 15MAR06DOH QR LON343.DATE OF ORIGIN -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH LON QR 0007 Q *Q 15MAR 0920 QLE6MQR 14JUN 20 DOH QR 0006 Q *Q 25MAR 1405 QLE6MQR 21MAR15SEP 20 QAR 2500. FXB creates a TST.L .00 TICKET STOCK RESTRICTION ENDOS VALID ON QR ONLY NON END/NON REROUT The system informs you that the itinerary is rebooked.AMADEUS/M MR 2 QR 007 Q 15MAR 3 DOHLHR HK1 0920 1405 15MAR QR/ 3 QR 006 Q 25MAR 6 LHRDOH HK1 1405 2345 25MAR QR/ 86 Amadeus Basic Amadeus Qatar W. To store the TST and updates the reservation as per changes. RP/DOHQR2900/DOHQR2900 1. enter: FXB System Response: FXB 01 AMADEUS/M MR ITINERARY REBOOKED LAST TKT DTE 15MAR06 .AMADEUS/M MR 2 QR 007 Y 15MAR 3 DOHLHR HK1 3 QR 006 Y 25MAR 6 LHRDOH HK1 AA/SU 28JAN06/1250Z 15MAR 25MAR YU8LQE QR/ QR/ 0920 1405 1405 2345 To find the lowest applicable fare for this itinerary.640000 XT QAR 130.00XT QAR 3040.40NUC 686. FXR does not The following PNR illustrates the Best Buy Function.00GB QAR 80.

VC . but not creates TST. followed by a number for a passenger.XX (Where XX = Validating carrier 2 letter code 87 Amadeus Basic Amadeus Qatar W.00YQ QAR 30.40NUC 686.80END ROE3.00 15MAR06DOH QR LON343.00 TICKET STOCK RESTRICTION ENDOS VALID ON QR ONLY NON END/NON REROUT The system informs you that the itinerary is rebooked.L.00UB QAR 300. System Response: FXR 01 AMADEUS/Q MRS ITINERARY REBOOKED LAST TKT DTE 15MAR06 .00QA QAR 210. Receive from (RF) and End of transaction (ET / ER).40QR DOH343.For Example RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/1256Z YU8ORA 1.AMADEUS/Q MRS 2 QR 007 Q 15MAR 3 DOHLHR HK1 0920 1405 15MAR QR/ 3 QR 006 Q 25MAR 6 LHRDOH HK1 1405 2345 25MAR QR/ This time only reservation changed as per the lowest fare available and did not store TST NOTE: Please use validating carrier option for INTERLINE ITINERARIES for all type of BEST BUY pricing options For Example: FXB/R. To store the TST and updates the reservation as per changes.DATE OF ORIGIN -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH LON QR 0007 Q *Q 15MAR 0920 QLE6MQR 14JUN 20 DOH QR 0006 Q *Q 25MAR 1405 QLE6MQR 21MAR15SEP 20 QAR 2500.640000 XT QAR 130.AMADEUS/Q MRS 2 QR 007 Y 15MAR 3 DOHLHR HK1 0920 1405 15MAR QR/ 3 QR 006 Y 25MAR 6 LHRDOH HK1 1405 2345 25MAR QR/ If you use the FXR entry.L .00XT QAR 3040.00GB QAR 80. the response with fare details. You can still view the fare details by using the entry FQQ. System Response: RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/1259Z YU8ORA 1.

00 * MSG * * * * * * *T *Y *Y *Y *Y *Y *Y itinerary.L.00YQ QAR 30.00 15MAR06DOH QR LON343.40NUC 686.00 TICKET STOCK RESTRICTION ENDOS VALID ON QR ONLY NON END/NON REROUT The system informs you that the itinerary is rebooked.00 *RB *Y ITINERARY REBOOKED LAST TKT DTE 15MAR06 . enter: FXZ 06/P1 System Response: FXZ08 08 QLE6MQR * * P1 * 3040.640000 XT QAR 130.00 * 3040. For Example RP/DOHQR2900/DOHQR2900 1.00 * 5840.40QR DOH343.L . Receive from (RF) and End of transaction (ET / ER).AMADEUS/Q MRS 2 QR 007 Y 15MAR 3 DOHLHR HK1 3 QR 006 Y 25MAR 6 LHRDOH HK1 AA/SU 28JAN06/1302Z 15MAR 25MAR YU8ORA QR/ QR/ 0920 1405 1405 2345 To request a list of lower fares.00 * 6860.DATE OF ORIGIN -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH LON QR 0007 Q *Q 15MAR 0920 QLE6MQR 14JUN 20 DOH QR 0006 Q *Q 25MAR 1405 QLE6MQR 21MAR15SEP 20 QAR 2500. To store the TST and updates the reservation as per changes.00UB * FARE<QAR> * 10330.00 * 3540. and use the fare on line 06.00GB QAR 80. As a follow-up you can choose to do a manual rebooking with the FXU which stores a TST.80END ROE3. or FXZ which does not store a TST.00 * 6710.00QA QAR 210. QAR 300.00XT QAR 3040. 88 Amadeus Basic Amadeus Qatar W. enter: FXA System Response: FXA * FARE BASIS * DISC * PSGR 01 YRT * * P1 02 BEE3M * * P1 03 LLPX2M1 * * P1 04 YLPX2M * * P1 05 QPX3MLH * * P1 06 QLE6MQR * * P1 *6*ARPT RESTR FARE LHR SEG 1/2 *5-6*TICKET STOCK RESTRICTION If for example you would like to rebook the without storing a TST.AMADEUS BEST BUY WITH MANUAL REBOOKING You can use the Best Buy entry FXA to display a list of lower applicable fares.

AMADEUS/Q MRS 2 QR 007 Q 15MAR 3 DOHLHR HK1 3 QR 006 Q 25MAR 6 LHRDOH HK1 AA/SU 28JAN06/1306Z 15MAR 25MAR YU8ORA QR/ QR/ 0920 1405 1405 2345 FXZ option only reservation changed as per lowest fare available and did not store TST.L.TST --RP/DOHQR2900/DOHQR2900 1. NOTE: Please use validating carrier option for INTERLINE ITINERARIES for all type of BEST BUY pricing options For Example: FXA/R.XX (Where XX = Validating carrier 2 letter code 89 Amadeus Basic Amadeus Qatar W. If for example you would like to rebook the itinerary. without storing a TST. enter: FXU06/P1 System Response: --.L .VC .System Response: RP/DOHQR2900/DOHQR2900 1.AMADEUS/Q MRS 2 QR 007 Q 15MAR 3 DOHLHR HK1 3 QR 006 Q 25MAR 6 LHRDOH HK1 AA/SU 28JAN06/1310Z 15MAR 25MAR YU8ORA QR/ QR/ 0920 1405 1405 2345 FXU option stored TST for the lowest available fare and changed the booking classes. and use the fare on line 06.

DATE OF ORIGIN -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH LON QR 0007 Q Q 15MAR 0920 QLE6MQR 14JUN 20 DOH QR 0006 Q Q 25MAR 1405 QLE6MQR 21MAR15SEP 20 QAR 2500.L . Use either the FXB or the FXR entry to change the reservation and store the TST.L.00QA QAR 210.00UB QAR 300. If more than one passenger you can view the fare details for any of the passenger by using the FQQ entry.VC .40QR DOH343.AMADEUS/Z MR 2 QR 007 Q 15MAR 3 DOHLHR HK1 3 QR 006 Q 25MAR 6 LHRDOH HK1 AA/SU 28JAN06/1316Z 15MAR 25MAR YU82ZS QR/ QR/ 0920 1405 1405 2345 To display the lowest possible fare. For example RP/DOHQR2900/DOHQR2900 1. but include the following message at the top of the display: LOWEST SOLD OUT // TRY WAITLIST NOTE: Please use validating carrier option for INTERLINE ITINERARIES for all type of BEST BUY pricing options For Example: FXL/R.00 15MAR06DOH QR LON343. for example. the system will still display passenger and fare details of the lowest fare. the system displays a ticket image. If the lowest fare is not available.640000 XT QAR 130.40NUC 686.00GB QAR 80. There is no follow-up entry to rebook the itinerary with FXL. enter: FXL System Response: FXL 01 AMADEUS/Z MR NO REBOOKING REQUIRED FOR LOWEST FARE LAST TKT DTE 15MAR06 .00YQ QAR 30.80END ROE3.AMADEUS BEST BUY TO DISPLAY LOWEST APPLICABLE FARE You can use the entry FXL to display the lowest applicable fare for an itinerary.XX (Where XX = Validating carrier 2 letter code 90 Amadeus Basic Amadeus Qatar W. Use either the FXB or the FXR entry.00 TICKET STOCK RESTRICTION ENDOS VALID ON QR ONLY NON END/NON REROUT There is only one passenger in the PNR. The system will also advise you about seat availability.00XT QAR 3040. FQQ3.

A display of a TST can be obtained as a result of a TQT entry. A TST that is automatically created by the system is called an AST. you must manually create a TST with the TTC entry. A TST can also be created when pricing is requested before end of transaction on the PNR. You can print a ticket using transaction code TTP. Any time a modification is made to the PNR. You can update the ticket panel as follows: . The TK element in the PNR is automatically changed to TK to show that the ticket has been issued.L. Amadeus receives a ticket number message which is stored in the PNR FA element. Ticketing is requested by selecting TST and/or segment numbers when more than one TST has been created. or .AMADEUS CENTRAL TICKETING The Amadeus central system allows you to automatically price the air itinerary of a PNR.L . It is necessary to verify the validity of the TST and remove this message before ticketing is requested. After the ticket has been issued. The response to this entry is an empty ticket panel. A manually created TST is called an MST. The automatic pricing entry FXP creates a transitional stored ticket (TST) which contains all the information necessary to issue a ticket. A maximum of ten TSTS are allowed for each passenger with different portions of the air itinerary. When the system cannot price the PNR. 91 Amadeus Basic Amadeus Qatar W.You use the format entry to enter information on the command line of the panel or in the PNR.You fill in the TST panel fields with the necessary information using guided mode entries. Multiple TSTS must be created with segment association. The newly created PNR must contain the flight segments and a passenger name. a PNR change message is automatically appended to the header line of the TST.

S. BSP procedure are established by IATA in Geneva There is a Plan Manger for each country who administers and overseas the plan within a particular geographical area.AREA REPORTIN PLANS / BANK SETTLEMENT PLANS Each time an agency issues a ticket on a given airline. In the U.A. enter TGBD-XY (where XY replaces the ISO country code). The National System or National Distribution System provides BSP information to Amadeus. To simplify the reporting of sales to the airlines. a BSP code must be present in the office profile (field ARP). Bank Settlement Plans (BSPs) are sometimes referred to as Area Reporting plans (ARPs).L . the reporting plan is called ARC (Airline Reporting Corporation). The Service Management Centre maintains the BSP record in Amadeus. To display the area reporting plan participants for specific country. This applies to all offices that can issue tickets. QATAR is under Gulf Area (AE). If any agency does not have a designated ticketing carrier. Airlines’ wishing to participate in the reporting plans given an agreement where they will accept payment from a third party. usually a bank. A BSP record exists for each reporting plan and contains all the airlines that participate in the plan. the agency must report the sale to the airline for payment purposes. Enter: TGBD -AE System Response: --BSP/ARP PLAN FOR: AA AC AF AH BD BG BI BR CO CX CY CZ EK ET EY FI HR HU IC IR J2 KC KL KM LN LO LX ME NZ OA OS PR RA RB RJ RO SN SQ SU SV UA UL UM US WY W5 XY YO 9W AE AI BT DE F7 IT KQ MH PS RT S7 VK Z5 GULFAREA AY AZ B3 CA DL D3 GF GN IY JJ KU KW MS MU QF QM SA SD TG TK VN VS 4L 7D BA CI EI G0 JU LH M7 QR SK TU VV 8U 92 Amadeus Basic Amadeus Qatar W.E). BSP GULF has office in Sharjah (U.L. IATA and the airlines have formed reporting plans.

L. if the airline has provided this information. PT.BA/ TG System Response: --AIRLINES HAVING AGREEMENT WITH: BA EK T P E 93 Amadeus Basic Amadeus Qatar W.TICKETING AGREEMENT TABLE A Ticketing (T) / PTA (P) / Electronic Ticketing (E) agreement table is maintained for each Amadeus Participating carrier airlines. For example: TGAD . The purpose of the table is to define interline ticketing. and Electronic Ticketing agreements.L .

UPDATE THE MANDATORY TICKETING ELEMENTS Add Commission : FM 0 Add form of payment : FP NONREF Add Validating Carrier : FVBA (As per Itinerary) System Response: TST00001 DOHQR2900 AA/24JAN I Z LD 31JAN09 OD DOHDOH SI TFXP 1. particularly in the commercial airline industry.ELECTRONIC TICKET An e-ticket (electronic ticket) is a paperless electronic document used for ticketing passengers. FV BA 94 Amadeus Basic Amadeus Qatar W. STEPS TO ISSUE AN ELECTRONIC TICKET Following are the steps to issue an electronic ticket STEP1.00QAAP TX003 X QAR 130.00GBAD TX004 X QAR 80.CREATE A PNR RP/DOHQR2900/DOHQR2900 1.ER STEP3.00YQAC TX002 X QAR 30.00UBAS TOTAL QAR 3760.FP NONREF 9.L.640000 6.FE CONDITIONS APPLY NON ENDORSABLE BA ONLY 7.64END ROE3.82BA DOH425.AMADEUS/MR 2 BA 124 M 12FEB 7 DOHLHR HK1 3 BA 125 M 15MAR 3 LHRDOH HK1 AA/SU 24JAN09/1635Z 13FEB 15MAR E E 2RTHDN BA/RZHQXK BA/RZHQXK 2355 0620 1015 2130 STEP2 – PRICE AND SAVE THE REQUIRE FARE Price Entry : Select Fare: Save Entry : FXP FXT04/P1 RF ADMIN.00 DOH BA LON425.AMADEUS/MR 1 DOH BA 124 M 12FEB 2355 OK MLRCME 23K 2 O LHR BA 125 M 15MAR 1015 OK MLRCME 15FEB 23K DOH FARE F QAR 3100.FM *M*5 8.L .82NUC851.00 TX001 X QAR 420.

ISSUE AN ELECTRONIC TICKET To issue an Electronic ticket.L. ER STEP5.TTP/RT System Response: RP/DOHQR2900/DOHQR2900 OC/PR 24JAN09/1654Z 2RTHDN 1. enter: TTP/P1/RT –or .AMADEUS QATAR .STEP4.L .A 5 TK OK24JAN/DOHQR2900//ETBA ====== 6 FA PAX 125-4810001470/ETBA/24JAN09/DOHQR2900/77777722/S2-3 95 Amadeus Basic Amadeus Qatar W.AMADEUS/MR 2 BA 124 M 12FEB 7 DOHLHR HK1 2355 0620 13FEB E BA/RZHQXK 3 BA 125 M 15MAR 3 LHRDOH HK1 1015 2130 15MAR E BA/RZHQXK 4 AP DOH +974 4667579 .TRAINING .SAVE THE PNR CHANGES Enter: RF ADMIN.

00 FM PAX 0 FV PAX QR FE PAX VALID ON QR ONLY/NON REF/NON END/ NON RE (Include Taxes) Form of Payment: Commission Carrier Endorsement : : : STEP 5– SAVE THE TICKET RECORD IN THE PNR Enter: RF ZAFAR.26END ROE3.STEPS TO ISSUE NET /MARKET /SELLING FARE TICKET Following are the steps to issue NET / MARKET / SELLING fare ticket STEP 1 – CREATE A PNR RP/DOHQR2900/DOHQR2900 1.AMADEUS/Q MRS 2 QR 007 V 15MAR 3 DOHLHR HK1 3 QR 006 V 25MAR 6 LHRDOH HK1 AA/SU 28JAN09/1555Z 15MAR 25MAR YVR7JK QR/ QR/ 0920 1405 1405 2345 As per Airline Advised Published Fare as per IATA/COMMON FARE YEE3M and Special/Market/Net/Commissionable Fare is 1800 plus taxes.00XT QAR 6860.640000 XT QAR 130. STEP 2.L .00 TKT BY FARE BASIS *3* STEP 3 – SAVE THE TICKET RECORD IN THE PNR Enter: RF ZAFAR.13QR DOH868.13NUC 1736. ER 96 Amadeus Basic Amadeus Qatar W.L.00QA QAR 210.00GB QAR 80.00YQ QAR 30.00UB QAR 300.00 15MAR06DOH QR LON868. ER STEP 4– UPDATE THE TICKETING MANDATORY ELEMENTS Enter Market Fare: TTK/T1/NF-1800 Tour code: : FT PAX NRQ01800/DOHR002 FP PAX NR+ NONREF/QAR2340.PRICE AND SAVE THE REQUIRE FARE IN THE PNR FXP/L-YEE3M 01 AMADEUS/Q MRS -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH LON QR 0007 V V 15MAR 0920 YEE3M 20 DOH QR 0006 V V 25MAR 1405 YEE3M 20 QAR 6320.

00 NETFARE QAR 1800.00QAAP TX003 X QAR 130.FM *M*7 7.FV QR STEP 7– ISSUE AN ELECTRONIC TICKET To issue an Electronic ticket.L .13NUC1736.AMADEUS/Q MRS 1 DOH QR 007 V 15MAR 0920 OK YEE3M 20K 2 O LHR QR 006 V 25MAR 1405 OK YEE3M 20K DOH FARE F QAR 6320.FT NRQ01800/DOHR002 9.00 DOH QR LON868.TTP/RT System Response: OK PROCESSED 97 Amadeus Basic Amadeus Qatar W.00YQAC TX002 X QAR 30. enter: TTP/P1/RT –or .640000 6.00UBAS TOTAL QAR 6860.13QR DOH868.FP NR+NONREF/QAR2340.L.00GBAD TX004 X QAR 80.00 TX001 X QAR 300.26END ROE3.STEP 6 – TO VIEW TICKET RECORD (IF NEEDED) Enter: TQT System Response: TST00001 DOHQR2900 AA/28JAN M 3 OD DOHDOH SI TFXP/L-YEE3M 1.00 8.

5/V12FEB Add Market/Net Fare Amount : TTK/NF-1800 Specific TST : TTK/T2/NF-1800 Add Tour code for Non Infant : FT PAX NRQ01800/DOHR002 Add Tour code for Infant : FT INF NRQ00180/DOHR002 Specific passenger : FT PAX NRQ01800/DOHR002/ P2 Specific passenger & segments : FT PAX NRQ01800/DOHR002/ P2/S2.5 Add selling indicator : TTK/SSITI Specific TST : TTK/T2/SSITI Add Baggage allowance : TTK/A20K Specific TST : TTK/T2/A20K Specific TST & Line : TTK/T2/L2/A20K Add Fare Base : TTK/BYEE4M Specific TST : TTK/T2/BKEE4M Specific TST & Line : TTK/T2/L2.L .5 Payment for Non Infant (Publishes Fare):FP PAX CASH Payment for Non infant (Net Fare) : FP PAX NR+CASH/QAR1950 (Include Taxes) Payment for Infant (Published Fare ) : FP INF CASH Payment for Infant (Net Fare) : FP INF NR+CASH/QAR200 (Include Taxes) Specific passenger : FP PAX NR+CASH/QAR1950/P2 Specific passenger & segments : FP PAX NR+CASH/QAR1950/P2/S2.5 98 Amadeus Basic Amadeus Qatar W.4/V12FEB12MAR Add not valid after only : TTK/VXX12MAR Specific TST : TTK/T2/VXX12MAR Specific TST & Line : TTK/T2/L3.5 Commission : FM 7 Specific passenger : FM 7/P2 Specific passenger & segments : FM 7/P2/S2.5 Validating Carrier : FV QR Specific passenger : FV QR/P2 Specific passenger & Segments : FV QR/P2/S2.L.5/VXX12MAR Add not valid before only : TTK/V12FEB Specific TST : TTK/T2/V12FEB Specific TST & Line : TTK/T2/L3.CRYPTIC ENTRIES TO UPDATE TST / TICKETING FIELDS Create Manual TST : TTC Specific passenger : TTC/P2 Specific passenger & segments : TTC/P2/S2.5/BKEE4M Add not Valid before & after : TTK/V12FEB12MAR Specific TST : TTK/T2/V12FEB12MAR Specific TST & Line : TTK/T2/L3.

00 Delete specific Tax # 3 : TTK/X3 Add new Tax : TTK/X100YR Change Tax amount for Tax # 3 : TTK/X3-X200YQ Existing Tax as collected for reissue: TTK/X3 .00 Additional amount as Total (Reissue): TTK/T500.L.00 Specific TST : TTK/T2/F800.00 No Additional cost (Reissue) : TTK/T0.6400 Fare calculation override : TTK/CBUILD Specific TST : TTK/T2/CBUILD Preview Ticket Image : TTP/T1/TKT/CRT Specific Passenger : TTP/P2/TKT/CRT Print Ticket : TTP Specific TST : TTP/T2 Specific Passenger : TTP/P2 Specific Stock Reference : TTP/X A2 Override Validating Carrier : TTP/V*QR Specific TST : TTP/T2/V*QR Specific passenger : TTP/P2/V*QR Override Electronic Ticket : TTP/OPT (Issue Paper Ticket) Override past date TST : TTP/O (Expired TST) Remove change flag from TST : TTF From All TST : TTF/ALL 99 Amadeus Basic Amadeus Qatar W.65000 (K1 is transaction) Specific TST : TTK/T2/K13.00/EQAR1800.Endorsement : FE VALID ON SHOWN CARRIERS Specific passenger : FE VALID ON SHOWN CARRIERS/P2 Specific passenger & segments : FE VALID ON SHOWN CARRIERS/P2/S2.00 (Other currency USD ) Update / Add Equivalent Fare Amount : TTK/EQAR1800.00END ROE3.00NUC190.O (Old tax which collected) Add BSR : TTK/K13.L .5 Update / Add Fare Amount : TTK/F1800.00 (Local currency QAR ) Update / Add Fare Amount : TTK/FUSD495.00 Update/Add Tax : TTK/X100YR Update/Add Taxes : TTK/X100YR/X200YQ/X30WO Specific TST : TTK/T2/X100YR/X200YQ/X30WO Update/Add Fare & Total Amount for reissue:TTK/R1800/T500.65000 (K1 is transaction) Fare calculation :TTK/CDOH QR DXB190.00 Update / Add Fare & Equivalent : TTK/FUSD495.

00 TAX QAR 30.AMADEUS/ETICKET 2 BA 124 F 12MAY 4 DOHLHR HK1 2320 0635 13MAY E BA/ AFK7ZE 3 AP DOH +974 4667579 . by the line number.AMADEUS QATAR .00YQ TOTAL QAR 7700.16END ROE3.640000 FP CASH 100 Amadeus Basic Amadeus Qatar W.TST --RP/DOHQR2900/DOHQR2900 AA/SU 23MAR05/0817Z 2IKOJZ 1.L.AMADEUS/ETICKET ADT ST 1 ODOH BA 124 F 12MAY 2320 OK FOW O ==== 12MAY 40K LHR FARE F QAR 7590. enter: TWD For Example display an e-ticket record for a specific FA / FHE element. enter: TWD / L5 For Example: --.00 /FC DOH BA LON2085.TRAINING .DISPLAY AN ELECTRONIC TICKET RECORD To display an e-ticket record. when there is only one FA / FHE in the PNR.00QA TAX QAR 80.16NUC2085.A 4 TK OK21MAR/DOHQR2900//ETBA 5 FHE 125-2229316023 ( Manually Entered for Training Purpose ) 6 FB PAX 2100005482 TTP/T1/ET OK ETICKET/S2 7 FM *M*7 8 FN PAX 790608040820802/S2 9 FP CASH 10 FV BA Enter : TWD or TWD /L5 System Response: TKT-1252229316023 RCI1A LOC-ZZ9F2W OD-DOHLON SI.L .FCMI-0 POI-DOH DOI-21JAN09 IOI-00007000 1.

L. A AIRPORT CONTROL O OPEN FOR USE C CHECKED IN P PRINTED E EXCHANGED/REISSUED R REFUNDED F FLOWN/USED S SUSPENDED G CONVERTED TO FIM T PAPER TICKET I IRREGULAR OPERATIONS V VOID L LIFTED/BOARDED X PRINT EXCHANGED 101 Amadeus Basic Amadeus Qatar W.STATUS INDICATORS OF ELECTRONIC TICKET RECORD Following are the different status indicators of an electronic ticket record.L .

In the sales report the transaction type code of the electronic document is changed from ‘’TKTT’’ to ‘’CANX’’ Note: You can not void the Re-issued Ticket When an e-ticket has been successfully voided. it is displayed in the message that follows: OK-ETKT UPDATED SAC-0060590436275 SALE IS CANCELLED IN REPORTING SYSTEM 102 Amadeus Basic Amadeus Qatar W.L . The coupon status of the e-ticket Coupons is updated from ‘’O’’ (open for use) or ‘’A’’ (airport control) to ‘’V’’ for voided. the following message is displayed: OK-ETKT UPDATED SALE IS CANCELED IN REPORTING SYSTEM Certain airlines may also return a settlement authorization code (sac). the record is also automatically cancelled in the sales report. In this case.L.VOID / CANCEL AN ELECTRONIC TICKET RECORD You can cancel an e-ticket record as long as the cancellation is within the current sales period and the sale is not yet confirmed or has already been cancelled. Cancelling an Electronic ticket record causes the system to send a void request to the airline.

STEPS TO VOID / CANCEL AN E-TICKET RECORD Following are the steps to void an e-ticket (Re-issued e-ticket can not be void) FOR EXAMPLE RP/DOHQR2900/DOHQR2900 OC/PR 25JAN06/0526Z 2TZFFS 1.00YQ TAX QAR 30.00 /FC DOH BA LON467.640000XT130.00 TAX QAR 420.00QA TAX QAR 210.82NUC892.00UB FE CONDITIONS APPLY NON ENDORSABLE BA ONLY FP INV STEP 2 – TO VOID AN ELECTONIC ETICKET RECORD To void an electronic ticket record.00/25JAN06/DOHQR2900/7777 7722/S2-3 7 FB PAX 2500007445 TTP/T1/ET OK ETICKET/S2-3 8 FE PAX CONDITIONS APPLY NON ENDORSABLE BA ONLY/S2-3 STEP 1.00 GB80. Ignore first displayed PNR) System response: TKT-1254810001471 RCI1A LOC-2TZFFS OD-DOHDOH SIFCMI-0 POI-DOH DOI-25JAN06 IOI-77777722 1.00XT TOTAL QAR 3910.AMADEUS/MR ADT ST 1 ODOH BA 124 K 12FEB 2355 OK KLRCME O ===== 23K 2 OLHR BA 125 M 16MAR 1015 OK MLRCME O 15FEB 23K DOH FARE F QAR 3250.AMADEUS QATAR .85END ROE3. Enter: TWX System response: OK ETKT RECORD UPDATED SAC.TRAINING .DISPLAY AN ELECTRONIC TICKET RECORD Entry:TWD/L6 (Line Number of ‘’ FA’’ or ‘’ FHE’’ on the PNR) .125PEW18OAZWF SALE IS CANCELLED IN REPORTING SYSTEM ======== 103 Amadeus Basic Amadeus Qatar W.A 5 TK OK25JAN/DOHQR2900//ETBA 6 FA PAX 125-4810001471/ETBA/QAR3910.L.AMADEUS/MR 2 BA 124 K 12FEB 7 DOHLHR HK1 2355 0620 13FEB E BA/ RZHQXM 3 BA 125 M 16MAR 4 LHRDOH HK1 1015 2130 16MAR E BA/ RZHQXM 4 AP DOH +974 4667579 .03BA DOH425.or TWD/TKT125-480001471 (By Ticket Number.L .

STEP 4.STEP 3. Ignore first displayed PNR) System response: 1.DISPLAY QUERY REPORT TO CROSS CHECK THE STATUS Enter: TJQ Note: The status should be ‘’CANX’’ If did not voided in the query report.L .L.DISPAY AN ELECTRONIC TICKET RECORD Entry: TWD/L6 (Line Number of ‘’ FA’’ or ‘’ FHE’’ on the PNR) . Please repeat the step 1 and type TWX/N 104 Amadeus Basic Amadeus Qatar W.AMADEUS/MR ADT 1 ODOH BA 124 K 12FEB 2355 OK KLRCME 2 OLHR BA 125 M 16MAR 1015 OK MLRCME DOH SAC.125PEW18OAZWF ST V V ===== 15FEB 23K 23K NOTE: A Voided / Cancelled an electronic ticket record can not be re-instated by travel agents.or TWD/TKT125-480001471 (By Ticket Number.

TST --RP/DOHQR2900/DOHQR2900 FF/SU 24JAN06/1703Z 2RTHDN 1.640000XT130.82NUC851. STEP 1 – CHANGE THE RESERVATION AS PER REQUIRED DATES: --.AMADEUS QATAR .64END ROE3.L .00QA TAX QAR 210.DISPLAY AN E-TICKET RECORD : TKT-1254810001470 RCI1A LOC-2RTHDN OD-DOHDOH SIFCMI-Z POI-DOH DOI-24JAN06 IOI-77777722 1.REVALIDATION AN ELECTRONIC TICKET You can revalidate an e-ticket after any of the following changes has occurred.00 GB80.L.Different Airline (provided an interline agreement exists between the two Flight Number Class of Service Date or Time of Flight Airport of Arrival or Departure (Within the same city) Note: The coupons to be revalidated must have Status ‘’O’’ open STEPS FOR REVALIDATING AN E-TICKET Following are the steps to revalidate an e-ticket.82BA DOH425.Different .00 11 FT NRD01995/4053652 12 FV BA STEP 2.Different .00UB FE CONDITIONS APPLY NON ENDORSABLE BA ONLY FP NONREF FT D01995/4053652 NET REPORTING IT/BT ===(E2) 105 Amadeus Basic Amadeus Qatar W.A 5 TK OK24JAN/DOHQR2900//ETBA 6 FA PAX 125-4810001470/ETBA/24JAN06/DOHQR2900/77777722/S2 ======= 7 FB PAX 2400007443 TTP/T1/ET OK ETICKET/S2 8 FE PAX CONDITIONS APPLY NON ENDORSABLE BA ONLY/S2 9 FM *M*5 10 FP NR+NONREF/QAR2760.00 P QAR 3100.Different Airlines) . as long as there is no change to the fare: .AMADEUS/MR ADT ST 1 ODOH BA 124 M 12FEB 2355 OK MLRCME O 23K 2 OLHR BA 125 M 15MAR 1015 OK MLRCME O 15FEB 23K DOH FARE N QAR 2100.00 TAX QAR 420.00YQ TAX QAR 30.Different .AMADEUS/MR 2 BA 124 M 12FEB 7 DOHLHR HK1 2355 0620 13FEB E BA/RZHQXK 3 BA 125 M 16MAR 4 LHRDOH HK1 1015 2130 16MAR E BA/RZHQXK ==== (S3) 4 AP DOH +974 4667579 .TRAINING .00XT TOTAL QAR 3760.00 /FC DOH BA LON425.

82NUC851.00 P QAR 3100.AMADEUS QATAR .64END ROE3.DISPLAY REVALIDATED TICKET RECORD Entry : TWD/L7 (Line Number of ‘’FA’’ on the PNR) System Response: TKT-1254810001470 RCI1A LOC-2RTHDN OD-DOHDOH SIFCMI-Z POI-DOH DOI-24JAN06 IOI-77777722 1.00YQ TAX QAR 30.TST --RP/DOHQR2900/DOHQR2900 OC/PR 24JAN06/1720Z 2RTHDN 1.00XT TOTAL QAR 3760.L .00 12 FT NRD01995/4053652 13 FV BA STEP 4.00UB FE CONDITIONS APPLY NON ENDORSABLE BA ONLY FP NONREF FT D01995/4053652 NET REPORTING IT/BT ====== 106 Amadeus Basic Amadeus Qatar W.AMADEUS/MR ADT ST 1 ODOH BA 124 M 12FEB 2355 OK MLRCME O 23K 2 OLHR BA 125 M 16MAR 1015 OK MLRCME O 15FEB 23K DOH FARE N QAR 2100.L.STEP 3.TRAINING .82BA DOH425.00QA TAX QAR 210.00 GB80.00 TAX QAR 420.AMADEUS/MR 2 BA 124 M 12FEB 7 DOHLHR HK1 2355 0620 13FEB E BA/RZHQXK 3 BA 125 M 16MAR 4 LHRDOH HK1 1015 2130 16MAR E BA/RZHQXK 4 AP DOH +974 4667579 .640000XT130.REVALIDATE AN E-TICKET Entry : TTP/ETRV/L6/E2/S3 Where TTP/ETRV L6 E2 S3 Transaction code for revalidation Line Number of ‘’FA’’ or ‘’FHE’’ element Coupon / Line number of the E-ticket (TWD/L6) Segment number changed in the PNR System response: --.A 5 TK OK24JAN/DOHQR2900//ETBA 6 FA PAX 125-4810001470/ETBA/24JAN06/DOHQR2900/77777722/S2 7 FA PAX 125-4810001470/ETBA/24JAN06/DOHQR2900/77777722/S3 ====== 8 FB PAX 2400007443 TTP/T1/ET OK ETICKET/S2 9 FE PAX CONDITIONS APPLY NON ENDORSABLE BA ONLY/S2 10 FM *M*5 11 FP NR+NONREF/QAR2760.00 /FC DOH BA LON425.

107 Amadeus Basic Amadeus Qatar W. 2) Delete any old TST using the commands then re-price any non-flown segments to be included on this ticket using the FXP entries. this is the new base fare (excluding taxes) O -. the breakdown of any new taxes to be collected reissue fee requirements and the total additional collection. this is mandatory for a reissue. 1) Retrieve the PNR and amend the itinerary.L. if any. V -. You may have to use the override if the system will not auto price For example: FXP /L.QEE4MQR1 3) Amend the TST using the TTK / TTI update command applying the following codes.Old tax.Not valid after dates for all coupons.REISSUE AN ELECTRONIC TICKET Before commencing a reissue in Amadeus you will require the new base fare.Total additional collection (this includes any increase in fare. If there is no additional collection then this will be zero). Please contact the validating carrier for confirmation.L . T -. any additional taxes that need to be collected on the new ticket. taxes paid on the original ticket. Cancel any segments which are not required. If you are unsure of these.Reissue. all taxes paid for on the original ticket are identified with an "O" X -. R -.New tax. taxes and reissue fees.

and QAR80.00YQ. with Fare as QAR830. QAR300. The following PNR ticketed for QEE7QR2 Fare Base.00 QA.L.00AE DISPLAY OF TICKTED PNR Following is the Original issued Ticketed PNR DISPLAY OF ISSUED ELECTRONIC TICKET RECORD Following is the Original Issued Electronic record Now Assuming Passenger wish to change his return schedule which is confirm in L-Class. Reissue the original issued ticket with Additional QAR640.STEPS TO REISSUE AN ELECTRONIC TICKET Following are the steps to reissue Electronic tickets REISSUE OF UNUTILISED TICKET For example.00 108 Amadeus Basic Amadeus Qatar W.00 Taxes as QAR40.L .

L. in this example Booked L-Class PRICE BOOKED ITINERARY Price New Booked segments: FXP System Response To save the changes in the TST. ER 109 Amadeus Basic Amadeus Qatar W.PNR DISPLAY OF NEW BOOKED ITINERARY Change the Itinerary as per require Booking class.L . enter: REZAFAR.

L.L .System Response To TST display. entry: TQT or TQT/T1 or TQT/Tn (n=TST Number) System Response Check Box for require TST to open Click on OPEN icon 110 Amadeus Basic Amadeus Qatar W.

System Response

Click on EXCHANGE Icon to start the reissue process

System Response

111 Amadeus Basic Amadeus Qatar W.L.L

Click on OK icon

System Response

Check Box require TST for re-issue

Click on OPEN icon to open the TST

112 Amadeus Basic Amadeus Qatar W.L.L

System Response

Enter the Additional collection (ADC) Amount in the TOTAL: QAR640

Enter the New form of payment with the Additional collection (ADC) amount:
O/CASH + / CASH / QAR640

113 Amadeus Basic Amadeus Qatar W.L.L

L .Enter NOT VALID AFTER (All coupons) and NOT VALID BEFORE (As per Fare conditions if any) Click on UPDATE icon 114 Amadeus Basic Amadeus Qatar W.L.

L.System Response Click on OK icon 115 Amadeus Basic Amadeus Qatar W.L .

L .System Response Click on CROSS to exit from the TST System Response 116 Amadeus Basic Amadeus Qatar W.L.

L.To save the changes in the PNR. Enter: RFZAFAR. ER System Response To Display issued E-Ticket Record: TWD/L6 System Response 117 Amadeus Basic Amadeus Qatar W.L .

To enter the original Issued e-ticket details for re-issue: FO*L6 System Response Move the cursor beside the last character of the displayed ‘’FO’’ line and enter the Passenger number belongs to displayed e-ticket record with reissue segments numbers: / P1 / S 2.L. 3 Press enter to add the ‘’FO’’ details in the PNR Automatically (Cross check the Date of Issue for the Original Issued ticket) System Response Save the Changes in the PNR: RF ZAFAR.L . ER To Display issued E-TICKET record before re-issue: TWD/L6 118 Amadeus Basic Amadeus Qatar W.

enter: TTP/P1/S 2.System Response To issue the E-ticket.L .L. 3 / RT System Response PNR DISPLAY AFTER REISSUE 119 Amadeus Basic Amadeus Qatar W.

REISSUE OF PARTIALLY USED TICKET For example.L .00 QA DISPLAY TICKETED PNR Following is the Original issued Ticketed PNR DISPLAY ISSUED ELECTRONIC TICKET RECORD Following is the Original Issued Electronic record Now Assuming Passenger wish to change his return schedule which is confirm in M-Class.00 120 Amadeus Basic Amadeus Qatar W. with Fare as QAR 2330. The following PNR ticketed for ULE1YQA1 Fare Base. Reissue the original issued ticket with Additional QAR380.00 Taxes as QAR40.L.

7 .8 / R. New Added Segment number 7 Comma.L . Month. Flown / Used segment number 3 Comma. 20MAY09 Transaction code for Itinerary Pricing Separator Indicator for Segments Flown / Used Segment Number 2 No-stopover indicator (If no stop in original itinerary) Comma. New Added Segment number 8 Separator Past Date Pricing Indicator with Comma Date. Here U-class was not available and Booked in M-Class PRICE AN ITINERARY FOR NEW AND FLOWN/USED SEGMRNTS Price New Booked segments and the Flown / Used segments with the help of Past Date pricing option: FXP/S2X. and Year for original Issued ticket 121 Amadeus Basic Amadeus Qatar W. 8/R.NEW ITINERARY BOOKED PNR DISPLAY Change the Itinerary as per require. 20MAY09 Explanation FXP / S 2 X .3 .L. 7. 3.

L.System Response To save the changes in the TST. enter: REZAFAR.L . ER 122 Amadeus Basic Amadeus Qatar W.

8 Segment number 7.L . here require TST number / Separator S Transaction Code for Segment 7. 8 Explanation TTU Transaction Code to update existing TST / Separator T1 TST Number 1.L. 8 (As per new itinerary for reissue) System Response REMOVE THE FLAG Remove the TST flag after update the TST with require segments: TTF/T1 System Response 123 Amadeus Basic Amadeus Qatar W. 8 to reissue: Entry: TTU / T1 / S7.UPDATE THE TST Update the TST for requires segments to Issue as a new itinerary. in this example Segment Number 7.

To TST display.L . entry: TQT/T1 or TQT/Tn (n=TST Number) System Response Click on Exchange icon System Response 124 Amadeus Basic Amadeus Qatar W.L.

L.Click on OK icon System Response Check Box for require TST for re-issue 125 Amadeus Basic Amadeus Qatar W.L .

L .L.Click on OPEN icon System Response 126 Amadeus Basic Amadeus Qatar W.

Enter the Additional collection (ADC) Amount in the TOTAL: QAR 380 Enter the Origin Destination as per ORIGINAL origin and CURRENT destination Enter NOT VALID AFTER (All coupons) and NOT VALID BEFORE (As per Fare conditions if any) 127 Amadeus Basic Amadeus Qatar W.L .L.

Enter the New form of payment with the Additional collection (ADC) amount: O/INV + / CASH / QAR380 Click on UPDATE icon System Response 128 Amadeus Basic Amadeus Qatar W.L.L .

L.L .Click on OK icon System Response Click on CROSS to exit from the TST 129 Amadeus Basic Amadeus Qatar W.

System Response To Display issued E-Ticket Record: TWD/L12 System Response 130 Amadeus Basic Amadeus Qatar W.L.L .

To enter original Issued e-ticket details for re-issue: FO*L12 System Response Move the cursor beside the last character of the displayed ‘’FO’’ line and enter the Passenger number belongs to displayed e-ticket record with reissue segments numbers: / P1 / S 7.L.L . ER 131 Amadeus Basic Amadeus Qatar W. 8 Press enter to add the ‘’FO’’ details in the PNR Automatically (Recheck the Date of Issue for Original Issued ticket) System Response Save the Changes in the PNR: RF ZAFAR.

8 / RT System Response 132 Amadeus Basic Amadeus Qatar W.L . enter: TTP/P1/S 7.L.To Display issued E-TICKET record before re-issue: TWD/L12 To issue the E-ticket.

00 0.00 CA ALMARRI/ HS 4TM2B6 RFND 133 Amadeus Basic Amadeus Qatar W.00 90.00 90.00 1050.00 0.00 0.00 CA COLICOT/ BR 3EY4J6 TKTT 119460 157 3533655488 840.00 CA ALKHULAI RK 4YG2TS CANX 119467 157 3533655495 23000.00 CA ALGHANEM NB 4YDMML TKTT 119463 065 3533655491 960.00 CA ALKHULAI RK 4Y5KTX TKTT 119468 157 3533609934 -2680.00 0.00 CA ALMOHANN HS 4YRNWN TKTT 119465 157 3533655493 6770.00 CA ALMOHANN HS 4YRNWN TKTT 119466 607 3533655494 20490.00 0.00-430.00 780.00 CA ALMANSOU HS 4TMY66 RFND 119469 157 3533609935 -2680.65271323 QUERY REPORT 16FEB CURRENCY QAR OFFICE .00 0.T 0.00 CA SHAIK/NA NB 4YDD74 TKTT 119462 065 3533655490 960.00 0. the system uses it to create a refund record.ALL 16 FEB 2009 ------------------------------------------------------------------------------SEQ NO A/L DOC NUMBER TOTAL DOC TAX FEE COMM FP PAX NAME AS RLOC TRNC ------------------------------------------------------------------------------119459 157 3533655487 3810. If the data is still available. Data is normally stored in the system for 180 days.00 0.00 0. They are indicated by the RFND transaction type code in the last column.L .00 0.00 CA RAUT/RAM NB 4XQKGS TKTT 119461 176 3533655489 920.00 0.00 0.00 0.00 0.00 690. AGY NO . The refund transactions you enter search for data stored in the central ticketing server's document database.00 0.00 40.00 0.00 0.00 0. If the data is no longer available. or manually update them for partial refunds. You can process refund records directly for full refunds.00 0.00 0.00 0. you enter details of the refund manually into a blank refund record.00-450.00 CA ALMANSOU HS 4TMY66 RFND 119470 157 3533609932 -2610.L.00 870.00 0.00 CA ALKAABI/ SM 4TM2B6 RFND 119471 157 3533609933 -2610. Here is an example of a query report that contains refunded documents.00 0.00 CA ALGHANEM NB 4YDMML TKTT 119464 157 3533655492 6770.AMADEUS AUTOMATED REFUNDS Amadeus automated refunds allows you to refund sale documents and electronic tickets quickly and easily.00-450.00 780.00 0.DOHQR2115 SELECTION: AGENT .00 0.00-430.00 250.

this indicates that the ticket has been refunded. the existing FA element for the refunded ticket is removed.L . enter: TRF 125-4810006632 (Ticket Number) From PNR. Partial display of the PNR: FA PAX 125-4810006632/ERBA/S2-3 / ER Status Code (Electronic Ticket) You can ignore a refund record at any time prior to processing (TRFP) the record with the following entry: TRFIG 134 Amadeus Basic Amadeus Qatar W..L. Using document number.STEPS TO PROCESS AUTOMATED REFUNDS Following are the steps to process auto refund on Amadeus which is reported to the local BSP STEP 1: DISPLAY REFUND RECORD Initiate a refund and display refund record by using any one of the following options.001528(Sequence number 001528) STEP 2: ENTER THE CANCELLATION PENALTY If any cancellation penalties enter: TRFU/ CP 100 A STEP 3: PROCESS THE REFUND To process refund on Amadeus. enter: TRFP System response: OK ETKT RECORD UPDATED SAC. stored in the PNR history.125SDXU4IWDWO OK .REFUND PROCESSED The status of all refunded coupons in the e-ticket record is changed to 'R' (refunded) after which it can not be reversed to ‘’ O’’ / ‘’ A’’ In the PNR. enter: TRF / L6 (‘’ FA’’ / ‘’ FHE’’ on line 6) From Query report (TJQ): TRF / I. and replaced by a new FA element that includes the ER status code.

00 cancellation/refund penalty. The following steps will apply: STEP 1: DISPLAY THE REFUND RECORD Initiate a refund and display refund record by using any one of the following options.DOHQR2900 SELECTION: AGENT .00 -187.77777722 QUERY REPORT 23NOV CURRENCY QAR OFFICE .L .001528 (Sequence number) STEP 2: ENTER THE CANCELLATION PENALTY Update Cancellation/Refund Penalties. enter: TRF U/ CP100 A STEP 3: PROCESS THE REFUND To process Auto refund: TRFP System response: OK ETKT RECORD UPDATED SAC. Using document number.L.1310RR 23 NOV 2006 ------------------------------------------------------------------------------SEQ NO A/L DOC NUMBER TOTAL DOC TAX COMM FP PAX NAME AS RLOC TRNC ------------------------------------------------------------------------------001537 125 4810006632 -19440.00 -900. enter: TRF /L6 (‘’FA’’ / ‘’FH’’ on line 6) From Query report (TJQ): TRF / I .125SDXU4IWDWO OK .4810006632 needs to be fully refunded with QAR100.REFUND PROCESSED STEP 4: DISPLAY THE QUERY REPORT To display Query report. enter: TRF 125-4810006632 (Ticket Number) From PNR. enter: TJQ/QTC-RFND System response: AGY NO .UNUSED ELECTRONIC TICKET REFUND Following are the examples to process published fare full refunds on Amadeus For example a ticket 125.40 CA AMADEUS/M RR YT2MGF RFND 135 Amadeus Basic Amadeus Qatar W.

00 XT 136 Amadeus Basic Amadeus Qatar W.00 GB T4 100.00 as Refund charges.635 UNUSED TAXES ---------------------------------------------------------------T1 480. enter: TRFT System response: REFUNDABLE TAXES AMADEUS/M MR 125 4810006635 . The following steps will apply: STEP 1: DISPLAY THE REFUND RECORD Initiate a refund and display refund record by using any one of the following options.001531 (Sequence number 001531) STEP 2: ENTER THE USED FARE Update utilised fare for used coupons. enter: TRF U/ U9340 STEP 3: ENTER THE CANCELLATION PENALTY If any Cancellation/refund Penalties enter: TRF U/ CP100A STEP 4: DISPLAY TAX PANEL Display Tax record.4810006635 (Ticket Number) From PNR.L.00 UB REFUNDABLE TAX TOTAL QAR 900.4810006635 needs to be partially/half refunded with amount QAR9340 and QAR100.PARTIAL/HALF PUBLISHED FARE REFUNDS For example a ticket 125. enter: TRF 125.00 QA T3 280. Using document number.L .00 YQ T2 40. enter: TRF /L6 (‘’FA’’ / ‘’FH’’ on line 6) From Query report (TJQ): TRF / I .

00 1.00QA (T2) is a fully utilised tax and needs to be deleted.00 U FARE USED 9340.L. enter: TJQ/QTC-RFND System Response: AGY NO .00 -650.00 S ITINERARY INTERNATIONAL STEP 6: PROCESS THE REFUND To process Auto refund: TRFP STEP 7: DISPLAY QUERY REPORT To display Query report.00 >TRFT REFUND TOTAL 9850.270 (YQ Code Not Required) The QAR40. Enter: TRFU/ TU1.00 -187.08P XT TAX REFUND 650.00 1.00 FM COMMISSION 93.1310RR 23 NOV 2006 ------------------------------------------------------------------------------SEQ NO A/L DOC NUMBER TOTAL DOC TAX COMM FP PAX NAME AS RLOC TRNC ------------------------------------------------------------------------------001538 125 4810006635 -9850. 280. Enter: TRFU/TX2 STEP 5: DISPLAY ACTIVE REFUND RECORD To display active refund record panel. enter: TRF System response: REFUND RECORD AGT-77777722 RR/23NOV06 L TKT-Y NM NAME AMADEUS/M MR I ISSUED 23NOV06 D1 DOCUMENT 125 4810006635 6 CPNS 0200 F FARE PAID QAR 18640.00 YQ (T1) and QAR 40.00 GB.00 FARE REFUND 9300.L .00 CP CANX FEE 100.Assuming utilised taxes are as: QAR 210.40 CA AMADEUS/M RR YT2RWH RFND 137 Amadeus Basic Amadeus Qatar W.77777722 QUERY REPORT 23NOV CURRENCY QAR OFFICE . 100.00 UB To update refundable tax QAR270YQ (T1).00 YQ.DOHQR2900 SELECTION: AGENT .00 QA (T2) Refundable taxes are as: QAR 270.00P FP1 CASH 9850.

AMADEUS REPORTS The Amadeus reports listed below for applicable for central ticketing users. QUERY REPORT Current date for active sign-in on screen For specific date For specific date ranges All agents within your office report Specific agent sign-in report Validating Airline report Refunded Report Voided report Net Remittance issued tickets report TJQ TJQ /D.L .10FEB TJQ /T-10FEB15FEB TJQ /SOF TJQ /SAS-0001AA TJQ /SOF/QVP-QR TJQ /SOF/QTC-RFND TJQ /SOF/QTC-CANX TJQ /SOF/V TJQ /SOF/N TJN/SOF SUMMARY REPORT Summary sales period report For the past period Specific agent and past period All agents for past period TJS TJS /H-1 TJS /SAS-0001AA/H-1 TJS /SOF/H-1 DAILY REPORT Daily report for active sign-in on screen All agents for current date Specific agent Past date TJD TJD / SOF TJD / SAS -0001AA TJD / D-20JAN ITEM REPORT Item report for active sign-in on screen All agents Specific Sign-in Specific date Closed sales period TJI TJI TJI TJI TJI / / / / SOF SAS -0001AA D -20JAN H -1 138 Amadeus Basic Amadeus Qatar W.L.

For example: 9O AC ACE ECAR 16. Complete Access car companies are identified by a blue half circle in the Access Level column of a Car Location List or Availability display. Complete Access bookings are sent directly to the car company as part of the car sell process. In Standard Access.00 !!! V 139 Amadeus Basic Amadeus Qatar W. The car company confirms the booking either manually or automatically. are Complete Access Plus participants. the car company's system returns a confirmation within 3 to 7 seconds of your car sell entry. A blank space between the car company code and the car company name in a Car Location List or Availability display indicates Standard Access.L. Here is an example: 10O ZA/PAYLESS ECAR 18.89 * UNL . Complete Access.L . Access levels for Amadeus Cars Corporate Seller displays and bookings include: Standard Access. Amadeus also has agreement with major car rental companies to rent cars directly from their reservation systems. offering leisure rates. These access levels determine the information you see in a Car display and also how you’re booking is processed when you sell a car.000 locations world wide. and Complete Access Plus.00 !!! V COMPLETE ACCESS Complete Access car information is provided by the car company and stored in the Amadeus Cars database. STANDARD ACCESS COMPLETE ACCESS COMPLETE ACCESS PLUS STANDARD ACCESS Standard Access car information is supplied to Amadeus by the car company and stored in the Amadeus Cars database. Amadeus cars provide you access to complete and up-t-date information and the ability to make reliable car reservations for car rental companies at over 35. Amadeus Cars Easy Shopper car companies. the System generates a car sell message to the car company at end transaction. If the requested car is available. CAR COMPANY ACCESS LEVELS Amadeus car companies participate in one of three access levels.99 * UNL .AMADEUS CARS The Amadeus cars function offers detailed information regarding availability and rates for car rental companies worldwide.

These companies are displayed on the top tier of multi-company Availability displays.L.L .00 !!! V 140 Amadeus Basic Amadeus Qatar W. applicable taxes and any drop-off charges. These rates represent the total price of the rental including the base rate.99 * 133.COMPLETE ACCESS PLUS Information for a Complete Access Plus display comes directly from the car company's own system. Complete Access Plus car companies are identified by a plus sign (+) between the 2-letter car company code and the company name.79 * UNL . all mandatory charges and insurances. 8T ZI+AVIS ECAR +32. Car companies with Complete Access Plus return estimated total rates.

both airport and non-airport. You can request a Car Location List for a: 1. The list includes the car company code and name. location address. access level indicator.COUNTRY / STATE / PROVINCE 3. CRYSTAL LAKE 60014-8001 CHIN05 890-B S MILWAUKEE AVE WHEELING.OVERVIEW A Car Location List shows all car rental locations. vicinity code or area.SPECIFIC AREA BY CITY / AIRPORT CODE To request a Car Location List for Chicago (CHI).IL60090 ORD-T MDW-T CHICAGO O*HARE INTL AIRPORT 4625 W 55TH STREET CHIC72 203 NORTH LASALLE CHIW01 1160 E OGDEN AVE NO 108 141 Amadeus Basic Amadeus Qatar W. associated cities. CHICAGO 4625 W 55TH STREET CHIW01 1160 E OGDEN AVE NO 108 MDW-T ORD-T ORD-T 5700 S CICERO AVE.L .CITY / AIRPORT 2.L. and when applicable. CHICAGO IN TERMINAL O*HARE AIRPORT CHICAGO O*HARE AIRPORT CHICAGO CHIN04 5186 NW HWY. in the Amadeus Cars database. enter: CL CHI CL CHI **AMADEUS CARS COMPANY AA ZL+NATIONAL AB ZL+NATIONAL AC ZL+NATIONAL AD ZT+THRIFTY AE ZT+THRIFTY AF ZI+AVIS AG ZI+AVIS AH ZI+AVIS AI AL+ALAMO AJ AL+ALAMO AK AL+ALAMO AL AL+ALAMO MORE LOCATION LIST** VICINITY ORD-T MDW-T CITY: CHI STATE/PROV: IL CNTRY: US OHARE INTERNATIONAL AIRPORT.DISPLAY CAR LOCATION LISTS .

BY COUNTRY /STATE/PROVINCE CODE
For any country (except the U.S., Australia or Canada), the Car Location List by Country provides you with information about car rental locations in the country specified in your request. In addition to the country code, your request must include a car company code and area identifier. For example, to request a list of Avis airport locations in Switzerland, enter: CLZICH-A
CLZICH-A **AMADEUS CARS AIRPORT COMPANY AA ZI+AVIS AB ZI+AVIS AC ZI+AVIS AD ZI+AVIS AE ZI+AVIS AF ZI+AVIS AG ZI+AVIS NO MORE ITEMS LOCATION LIST** VICINITY ACH-O BRN-O BSL-T GVA-T LUG-T SMV-O ZRH-T ALTENRHEIN AIRPORT BERN AIRPORT BELP, BERN, SWITZERLAND 4030 BASEL AIRPORT MULHOUSE 1215 GENEVA AIRPORT COINTRINITZERLAND 6982 AGNO AEROPORTO LUGANOWITZERLAND SAMEDAN DT CHESA SUDER SWITZERLAND 8058 ZUERIC KLOTEN FLUGHAFENZERLAND CNTRY: CH

When displaying car rental locations in the U.S., Australia or Canada, you must include a state or province code in your entry; in addition to the country, car company and area identifier.

142 Amadeus Basic Amadeus Qatar W.L.L

SPECIFYING AN AREA
You can use area identifiers to find rental car locations when your customer wants to rent a car at a location other than the airport. You can use area identifiers with your Car Location List entry to display car rental locations in a specific area of a city. For example, your customer arrives in Miami for a cruise and wants to rent a car near the cruise port. To display car rental locations near the port, enter: CL MIA- P

CL MIA-P **AMADEUS CARS FERRY COMPANY AA ZT+THRIFTY AB ZR/DOLLAR AC ZE+HERTZ SEE ALSO: FLL NO MORE
The Car Location List display may include alternate locations. In the above example, you are prompted to check Fort Lauderdale (FLL) as an alternate.

LOCATION LIST** VICINITY CITY: MIA STATE/PROV: FL CNTRY: US MIAP52 PM4-2875 N W 42ND AVE, MIAMI

MIAP01 3670 NW SOUTH RIVER DRIVE MIAP37 PORT OF MIAMI, 1015 NORTH AMERICA WAY

DISPLAY CAR LOCATION POLICY
From the Car Location Policy, you can obtain tax, surcharge, coverage, and vehicle type information for a car company in a specific location. To display the car company's information, enter CPO followed by the car company code and city code. For example: CPOZIMIA

143 Amadeus Basic Amadeus Qatar W.L.L

DISPLAYING CAR AVAILABILITY AND RATES
A Car Availability and Rates display provides you with availability status and rates for rental cars at specific locations. Rates are usually shown from lowest to highest, although some Complete Access Plus car companies may choose to order them differently.

Car availability and rates are displayed in two ways:
Multi-company - displays availability and rate information for All companies offering rental cars at the requested location. Single-company - displays availability and rate information for a single company offering rental cars at the requested location. You can display availability and rates by typing a basic availability entry, or from: A FLIGHT SEGMENT IN THE PNR, or A CAR LOCATION LIST Amadeus Cars offers 3 levels of access: Complete Access Plus, Complete Access, and Standard Access.

SINGLE-COMPANY AVAILABILITY & RATES DISPLAY
A single-company Car Availability and Rates display provides you with a list of car types and rates for a specific car company at a specific location, either airport or non-airport. For Standard and Complete Access car companies, the information you see comes from the Amadeus Cars database. For Complete Access Plus car companies: The information comes directly from the car company's system The display includes estimated total rates You can enter a customer or corporate ID to display special rates To request a basic single-company Availability, include the 2-character company code in your entry. For example: CAZIDEN/ARR-9A-4P The System assumes the current date for pick-up and a one-day rental. To request single-company Availability for specific dates, enter: CAZIDEN10DEC-14DEC/ARR-9A-4P

144 Amadeus Basic Amadeus Qatar W.L.L

L . weekend. enter: CA MIA/ARR-9A-4P The System assumes the current date for pick-up and a one-day rental. or from Complete Access Plus companies that do not want to or cannot return an estimated total rate. If no car companies return estimated total rates. The rate can be daily. either airport or non-airport. enter: CA MIA 23SEP-27SEP/ARR-9A-4P Instead of entering a drop-off date. The lower part shows plan rates from lowest to highest.MULTI. To request availability for specific dates. To request a basic multi-company display. If you do not include a rate category in your request. An estimated total rate is the complete price of the rental including the base amount plus any mandatory charges. or monthly and may include charges such as insurance and state taxes. Most Complete Access Plus car companies return an estimated total rate. weekly. only plan rates are shown in the display. you can specify the number of rental days.L. Rates shown in the lower part of the display come from Standard or Complete Access companies. The display is comprised of two parts: The upper part shows estimated total rates from lowest to highest. the System returns standard or promotional rates.COMPANY AVAILABILITY & RATES DISPLAY A multi-company Car Availability and Rates display provides you with a list of car types and rates at a specific location. A plan rate is the basic amount used to calculate the base rate for a rental. For example: CA MIA 23SEP-4/ARR-9A-4P 145 Amadeus Basic Amadeus Qatar W.

.70@* 690. .96@* 1200. enter CA followed by S and the segment number: CAS2 CAS2 **AMADEUS CARS RATE AVAILABILITY** IAD WASHINGTON/DC/US:DULLES INTL ARRIVAL:SA15AUG09/16:20 A TYPE 1T ZD+BUDGET 2T ZL+NATIONAL 3T ZI+AVIS 4T ZE+HERTZ 5T ZT+THRIFTY 6T ZR+DOLLAR 7T ET+ENTERPRISE =-EXACT MATCH NO MORE ITEMS ECAR ECAR ECAR ECAR IFAR IFAR ECAR RETURN:FR21AUG09/21:40 WEEKLY-QAR ESTIMATED-QAR KM/M +690.55@* UNL UNL UNL UNL UNL UNL UNL CHRG S . .92@* +847.93@ 1103. We will use the following PNR example to illustrate this functionality: RP/DOH1A0980/DOH1A0980 DOH1A0980/0402ZM/8FEB09 1.24@* +881. .AMADEUS QATAR .41@* 803.95@* 1096.00 .CHECK DAILY PLANS 146 Amadeus Basic Amadeus Qatar W.33@* +979.L.00 .64@* 847.AVAILABILITY & RATES DISPLAY FROM A PNR You can request a multi-company or single-company Car Availability and Rates display from an Air segment in the PNR. .00 . .41@* +651.95@* +1096.00 .MINHAS/ZAFAR MR 2 3 QR 051 K 15AUG 6 DOHIAD HK1 QR 052 K 21AUG 5 IADDOH HK1 0900 1620 2240 1830 15AUG 22AUG E E QR/28FJGQ QR/28FJGQ ZM/SU 8FEB09/1654Z 28FJGQ 4 AP DOH +974 4667579 .24@* 1103. CHECK POLICIES: USE CT OR CR @-RATE CONVERTED *-EXTRA HOUR/DAY MAY APPLY +-C/A PLUS RATE &-UPSELL >-ALTERNATE OTHER APPLICABLE RATES MAY EXIST .A 5 TK OK08FEB/DOH1A0980 To request a multi-company Availability.00 .00 .00 .L .33@ +881.

81@ 872.17@* 990. .00 . .69@ +196. .00@* +247. . rate code.OPTIONS Car Rate Features provide you with rate information for a specific rental car company and vehicle. CHECK POLICIES: USE CT OR CR @-RATE CONVERTED *-EXTRA HOUR/DAY MAY APPLY +-C/A PLUS RATE =-EXACT MATCH &-UPSELL >-ALTERNATE To display Car Rate Features for the Budget rental car on line 1. car type. vehicle type.52@* +194.99@* 850. RATE FEATURES FROM A CAR AVAILABILITY For Complete Access Plus car companies.00 .01@* 1003. location. rate code.00 .53@* +173. and the rental agency location.00 . enter: CR3 147 Amadeus Basic Amadeus Qatar W.00 . Car Rate Features include information about taxes and surcharges. including the estimated total. You can display Car Rate Features/Rate Rules from a: CAR AVAILABILITY AND RATES DISPLAY CAR SEGMENT IN A PNR Car Rate Features/Rate Rules are available for Complete Access Plus car companies only.61@* 793.67@ +167. advance booking. you can display Car Rate Features for a car company and vehicle type shown in the Car Availability and Rates display. insurance coverage.00 .L. taxes and surcharges. and more. .89@* +163. insurance coverage. We will use the following multicompany Availability and Rates display to illustrate this functionality: CAOMA5MAY-3/ARR-11A-2P **AMADEUS CARS RATE AVAILABILITY** OMA OMAHA/NE/US:EPPLEY AIRFIELD ARRIVAL:TU05MAY09/11:00 A TYPE 1T ET+ENTERPRISE 2T ZT+THRIFTY 3T ZD+BUDGET 4T ZR+DOLLAR 5T EP+EUROPCAR 6T ZL+NATIONAL 7T ZI+AVIS ECAR ECAR ECAR EDAR CCAR ECAR ECAR RETURN:FR08MAY09/14:00 DAILY-QAR ESTIMATED-QAR KM/M +163.DISPLAYING CAR RATE FEATURES/RATE RULES .L .64@* UNL UNL UNL UNL UNL UNL UNL CHRG S .00 .19@* 884.70@ 1003. .

MINHAS/ZAFAR MR 2 QR 051 K 15AUG 6 DOHIAD HK1 0900 1620 15AUG E QR/28FJGQ ZM/SU 8FEB09/1721Z 28FJGQ 3 CCR ZD HK1 IAD 15AUG 21AUG ECAR/BS-00007000 /ARR-QR0051-1620/ES-*ZD*EUR 149. vehicle type. and more. insurance coverage.AMADEUS QATAR – A 6 TK OK08FEB/DOH1A0980 To request Car Rate Features.83 UNL FM/RT-2140 /CF-34055418DE5 *ZD+ **SEE RTSVCC** 4 QR 052 K 21AUG 5 IADDOH HK1 2240 1830 22AUG E QR/28FJGQ 5 AP DOH +974 4667579 . you can display Car Rate Features from a Car segment in the PNR.00WY-UNL FM XD 24. rate code.L . Car Rate Features include information about taxes and surcharges. enter RTSVCC followed by the Car segment number. For example: RTSVCC 3 148 Amadeus Basic Amadeus Qatar W. location.00 07D/NM-MINHAS ZAFAR MR /RC-BE/RG-*ZD*EUR149.RATE FEATURES FROM A CAR SEGMENT For Complete Access Plus car bookings.L. We will use the following PNR example to illustrate this functionality: RP/DOH1A0980/DOH1A0980 DOH1A0980/0402ZM/8FEB09 1.

you can Direct Sell the car. the reservation is made simultaneously in the Amadeus System and the car company's system and the confirmation number for the booked segment is returned immediately. When you book with a Complete Access or Complete Access Plus company. pick-up and drop-off dates. arrival and return information. The response to your car booking depends on the car company's access level. When you book with a Standard Access car company.L.SELLING A CAR You can sell a car from: CAR AVAILABILITY AND RATES DISPLAY CAR LOCATION LIST If you have all the pertinent information. 149 Amadeus Basic Amadeus Qatar W. You need to know the car company identifier. and car type code.L . the confirmation field is left blank until the confirmation is received from the car company.

SELL FROM A CAR AVAILABILITY You can sell a car from a single-company or multi-company Availability and Rates display.41@* +651. enter: CS1 150 Amadeus Basic Amadeus Qatar W.93@ 1103. as indicated by the plus sign (+) between the car company code and name. .00 . To book the Thrifty car on line 5. . We will use the following multi-company display to illustrate this functionality: CAIAD 15AUG-21AUG/ ARR ARR-5P-10P CAIAD15AUG-21AUG/ARR-5P-10P **AMADEUS CARS RATE AVAILABILITY** IAD WASHINGTON/DC/US:DULLES INTL ARRIVAL:SA15AUG09/17:00 A TYPE 1T ZD+BUDGET 2T ZL+NATIONAL 3T ZI+AVIS 4T ZE+HERTZ 5T ZT+THRIFTY 6T ZR+DOLLAR ECAR ECAR ECAR ECAR IFAR IFAR RETURN:FR21AUG09/22:00 WEEKLY-QAR ESTIMATED-QAR KM/M +690. . you must have a PNR containing a Name element.CHECK DAILY PLANS All of the companies listed in this Availability and Rates display are Complete Access Plus companies.00 .41@* 803.33@* 690.00 . .33@ +881.24@* +881. CHECK POLICIES: USE CT OR CR @-RATE CONVERTED *-EXTRA HOUR/DAY MAY APPLY +-C/A PLUS RATE =-EXACT MATCH &-UPSELL >-ALTERNATE OTHER APPLICABLE RATES MAY EXIST .L .64@* 847. To book a car with a Complete Access or Complete Access Plus car company.95@* 1096.95@* +1096.92@* +847.96@* UNL UNL UNL UNL UNL UNL CHRG S . .00 .24@* 1103.00 .00 .L.

. vehicle type code. enter: CSAE15AUG-21AUG/VT-ICAR/ARR-5P-10P 151 Amadeus Basic Amadeus Qatar W.... ..20002 WAS . .L. WAST72 WASHINGTON DULLES INTL ARPT DULLESS WASC71 UNION STATION...... and can add any applicable options to the end of your entry... ... .SELL FROM A CAR LOCATION LIST You can sell a car from a Car Location List using the line reference from the display to select the rental car location. ...20166 WASHINGTON WASC08 50 MASSACHUSETTS AV-SERVED BY NATIONAL.. You need to enter the rental dates. ... Here's an example of a Car Location List for Washington.. WAST02 DULLES AIRPORT 23330 AUTOPILOT DR ....L . WASC04 3700 10TH ST NE WASHINGTON WASC09 1029 VERMONT AVENUE NW WASHINGTON D C WASC16 45664 WOODLAND RD WASC29 1221 22ND ST NW STERLING WASHINGTON D C 20007 WASC34 970 D STREET SOUTHWEST WASHINTON DC WASC73 6510 LITTLE RIVER TPKE ALEXANDRIA To book an Enterprise intermediate-class car at the WAST02 DULLES AIRPORT location. . DC.. ... displayed by entering: CLIAD CLIAD **AMADEUS CARS LOCATION LIST** COMPANY AA AL+ALAMO AB AL+ALAMO AC EP+EUROPCAR AD EP+EUROPCAR AE ET+ENTERPRISE AF ET+ENTERPRISE AG ET+ENTERPRISE AH ET+ENTERPRISE AI ET+ENTERPRISE AJ ET+ENTERPRISE AK ET+ENTERPRISE SEE ALSO: BWI GAI NO MORE ITEMS VICINITY CITY: WAS STATE/PROV: DC CNTRY: US DCOS . and pick-up and drop-off times.. 50 MASSACHUSETTS AVE NE WAST02 DULLES APT -SERVED BY NATIONAL.......

DIRECT SELL – LONG SELL ENTRY When you have all the information required. You need to know the: CAR COMPANY CODE PICK-UP LOCATION CODE PICK-UP AND DROP-OFF DATES ARRIVAL AND RETURN TIMES VEHICLE TYPE Here is an example of a direct sell entry: CSZDIAD15AUG-21AUG/ARR-5P-10P/VT-ECAR 152 Amadeus Basic Amadeus Qatar W. you can sell a car without displaying Car Availability and Rates (direct sell).L .L.

and services.L .AMADEUS HOTELS The Amadeus Hotel system offers you detailed information on room availability. rates and hotel features. The display contains the hotel name.L. For most properties in Amadeus Hotels. Enter: From a multi property HA display By hotel chain & property identifiers From an HL display Specified categories only (1-3) using codes & keywords Revert all categories HF2 HF EMBCN444 HF MC HF 2-L-DEP-F HF 153 Amadeus Basic Amadeus Qatar W. With the remainder of the properties. policies. enter: HL DOH HOTEL LIST DISPLAY OPTIONS Hotel List for specific Location Hotel List for Every Marriott Hotel List for Marriott Chain Hotel List for specific name Hotel List for Marriott at City Centre Search for hotels close to Eiffel Tower HL LON HL EM LON HL MC LON HL LON/HN-Marriott HL MC LON/AR-D HL PAR/RP-ATT-EIFFEL HOTEL FEATURES DISPLAY Hotel features displays give information about a hotel. To request a hotel list for Paris. These agreements are known as Amadeus Complete Access and Amadeus Complete Access +. area location and recommended type of transportation from the airport to the hotel. such as the address and telephone number. chain code. a teletype message requesting confirmation is automatically sent to the hotel company after you have made a sell transaction HOTEL LIST DISPLAY The hotel list display provides you with a complete list of hotels in a specific city in alphabetical order. Amadeus also has agreements with hotel companies to sell rooms directly through their reservation systems. you receive a confirmation number within seconds of making a sell transaction. To display Hotel Features. features. for an extensive number of properties in cities all over the world.

after which time you must reenter the command. The format is slightly different.HOTEL AVAILABILITY / RATES DISPALY You use the hotel availability functionality to search for hotels with rooms available by using options you can tailor the display to suit your requirements. and it includes a description of each rate. An availability display remains active for 10 minutes. one night stay for today Multi property for Specific dates Multi property for Number of Nights Specific Marriott chain Or every Marriott EM Double Occupancy Today one night stay.L. There are three types of hotel availability displays: • Multi-property display • Single-property display with hotel complete or hotel standard access • Single-property with hotel complete access plus or Amadeus dynamic access A single-property display takes the information from the Amadeus database.L . HOTEL AVAILABILITY / RATES DISPLAY OPTIONS Multi property. specific hotel Single Property Display HA HA HA HA HA HA HA HA HA LON LON10MAR-15MAR LON10MAR-4 MC LON10MAR-15MAR EM LON10MAR-15MAR LON15MAR-2/RT-2 EM ATH MC ATH 1 154 Amadeus Basic Amadeus Qatar W. and not from the Amadeus database. specific chain Today one night stay. You can display hotels for dates up to 361 days in the future and 3 days in the past. With Dynamic access ( ! ) & CA+ the information comes directly from the hotel chain's reservation system. Marriott hotel chain has dynamic access ( ! ) and that the rate range you see comes directly from the Marriott hotel chain's central reservation system.

L.MULTI-COMPANY HOTEL AVAILABILITY / RATES DISPLAY A multi-property hotel availability display shows. regardless of the number of beds. When you do not specify the number of nights or the check-out date.00 D T EUR 95. enter: HA PAR15APR-19APR -ORHA PAR15APR-4 You can enter the number of nights in place of the check-out date.00 D R EUR 159. the lowest room/rate combination found. FR PAR ALL AREAS SU 15APR09-19APR09 *SGL* ** RT*SOFITEL SEVRES*NEWLY RENOVATED*IDEAL FOR BUSINESS AND ** LEISURE*BEST RATE FR 139EUR AND GET A 10%COM >HARTPARSOF CUR EUR AR TR 1 RT+MERCURE PARIS LAFAYETTE 2* = 2 RT+MERCURE MONTY OPERA 3* = 3 BW!BEST WESTERN ASTRA-OPERA =! MORE D T 110. Unless you specify otherwise in your entry. To request a multi-company display for unqualified rates in Paris (PAR). 155 Amadeus Basic Amadeus Qatar W. The system displays the rates in a single line with the least expensive rate shown in the first position.00-165.00-135. and also the highest. for each property listed. the system always displays rates for single occupancy. or one person per room.L . and the most expensive in the second position. the system assumes a onenight stay. This ensures an unbiased display.00 Amadeus automatically displays different hotel properties each time you request availability.00-263.

00 4 MC!MARRIOTT LONDON COUNTY HALL D T GBP ! 60.SINGLE-COMPANY HOTEL AVAILABILITY / RATES DISPLAY To display Hotel Availability for London on Marriot during 12DEC-16DEC.L .00 2 MC!MARRIOTT LONDON PARK LANE D T GBP ! 60. Enter: HA LON12DEC-16DEC /HN-MARRIOTT GB LON ALL AREAS TU 12DEC09-16DEC09 *SGL* ** *TI* 4* DELUXE CUMBERLAND HTL FM ONLY 89GBP .00 3 MC!MARRIOTT LONDON GROSVENOR SQUA D T GBP ! 60.00 HOTEL RATES To display Hotel rates and Room type available through Displayed Hotel availability of Multiple-properties Hotel. the display shows information relevant to the rate and the rules governing the rate only.LUXURY TOWER ** HTL FM 70GBP * CENTRAL LON 4*DLX GUOMAN HTLS FM 99GBP *TI* AR TR CUR 1 MC!MARRIOTT BEXLEYHEATH E T GBP ! 60. For example Hotel on line 2 of Display.00-600.00-144.00-599.00-399. Enter: HA 1 HOTEL PRICING / FEATURES Hotel pricing is a display that you can request from a single-property hotel availability display or from a hotel PNR segment. The information on hotel pricing displays is supplied directly from the hotel chain's own reservation system. It is available for hotels in dynamic access (DA) and complete access plus (CA+) only. HOTEL PRICING / FEATURES OPTIONS Move to Pricing & Feature from HA option Pricing & Feature from PNR Pricing & Feature categories (1-3) HP 3 HP S3 HP 3-L-P-F 156 Amadeus Basic Amadeus Qatar W.L.

HA Hotel Single-property Availability HR Hotel Rate Change HP Hotel Pricing & Features SHORT SELL HOTEL OPTIONS From availability display HS2 From hotel pricing display HS 1 From an inventory display HS 2 From a location list display HS AA23DEC-6/RT-2A2T/SR-WKD Direct Sell HS MCFRA12315DEC-20DEC Guarantee as Credit Card HS 1/G-CCAX37144963531004EXP0105 Deposit as Credit Card HS 1/DP-CCAX37144963531004EXP0105 Booking Source as IATA number HS 1/BS-65271213 Corporate Discount Code HS 1/CD-123456HGE New Rate as a special Rate HS 1/SR-PRO Supplementary Information HS 1/SI.HOTEL SELL You can sell a hotel room directly from any of the following displays SHORT SELL ENTRY An entry containing a line reference to a room/rate shown on any single-property display. HOTEL RATE CODES There are two kinds of rate codes: codes). and those which may vary RAC Standard RAC MIL Military TUR Tour CON Convention PRO Promotional TVL Travel Industry WKD Weekend those standard to all hotels (predefined rate from one hotel chain to another COR Corporate PKG Package SRS Senior Citizen GOV Government FAM Family STP Stopover 157 Amadeus Basic Amadeus Qatar W.L .L. enter HEHTLXX. where XX is the Hotel chain.Non Smoking Room NOTE: For information about the sell options supported by specific hotel chains.

NUMBER OF ROOMS If not entered one room is booked.DIRECT / LONG SELL ENTRY When you have all the required information. An example of a direct sell entry is: HSMC CPHHDKM15APR-3/ RT-ROH HS MC CPHDKM 15APR-3 /RT-ROH Hotel sell transaction code Hotel chain code Hotel property code Check-in and length of stay Room-type option 158 Amadeus Basic Amadeus Qatar W.L.L . OCCUPANCY LEVEL If not entered the system assumes single occupancy. you can make a direct sell entry to book a hotel room. The mandatory elements are: • • Hotel chain and property code Room-type/rate-type code The optional elements are: CHECK-IN & CHECK-OUT DATE If not entered the current date is assumed for check-in and a one-night stay.

NOTE: Profiles not touched for the next 18 months will be automatically deleted from your system.AMADEUS CUSTOMER PROFILE A customer profile is a record. using them in conjunction with reservations entries increases your productivity in the following ways: You can automatically create a PNR from a customer profile You can quickly update customer profile data Profiles help you improve service by giving you a greater knowledge of a company or passenger’s consistent requirement.L. Customer Profiles are divided into 3 categories namely: Traveller Profiles which contain information about an individual traveller Company Profiles which contain information about a company Traveller Profiles that are associated to a Company Profile After creating a profile. Access to your profiles will be allowed only to people working in your office. or company that can assist you when making reservations in the Amadeus Central system. 159 Amadeus Basic Amadeus Qatar W. this will be stored and maintained in your Amadeus system. Because profiles contain useful information on clients and their companies.L . which contains useful information about a traveller.

etc. Example of the system response will be: T* MAQUIRAYA/CORA MS -----. Retrieval) STEP 2.L. Entries not pertaining to the Profiles will not be accepted while inside the Profile Mode (ex: Availability. special requests. use the command PD.PNR TRANSFERABLE DATA 1 2 3 4 5 6 7 A A A A A S S NM AP AP AP SR 1MAQUIRAYA/CORA MS DOH FLYBUYS TRAVEL 4667579 JANE-A DOH 815670-B DOH 7541289-H *VGML DOH1A0980 23EF4W FFN NW-1123456789 ST /N/W END OF DISPLAY 160 Amadeus Basic Amadeus Qatar W. enter the command PM.To end your transaction.Input the name. remarks.L . The system response will be: WELCOME TO CUSTOMER PROFILE EXPERT MODE FOR ON-LINE HELP TYPE HE PEMODE NOTE: You must always be inside the Profile Mode whenever you are creating or amending a Customer Profile.PNR TRANSFERABLE DATA DOH1A0980 1 A NM 1MAQUIRAYA/CORA MS 2 A AP DOH FLYBUYS TRAVEL 4667579 JANE-A 3 A AP DOH 815670-B 4 A AP DOH 7541289-H 5 A SR *VGML 6 S FFN NW-1123456789 7 S ST /N/W END OF DISPLAY STEP 3.CREATE A TRAVELLER PROFILE Following are the steps to create the traveller profile: STEP 1. phone fields.To create a customer profile inside the Profile Mode. An example of a created Traveller Profile will look like this: *T* MAQUIRAYA/CORA MS ------. use the command PER. by using the same commands you use in creating a PNR (ex: NM1MAQUIRAYA/CORA MS). To redisplay an active profile.

do not forget to do PER 161 Amadeus Basic Amadeus Qatar W.L .Except for the name field.To store this modification. The example format is: 7 / *A 7 /* A : : : the element number you want to convert mandatory command to convert this element to automatic (S for selectable) The system response will be: *T* MAQUIRAYA/CORA MS ------.PNR TRANSFERABLE DATA 1 3 4 5 6 7 A A A A A S NM ST AP AP AP SR 1MAQUIRAYA/CORA MS /N/W DOH FLYBUYS TRAVEL 4667579 JANE-A DOH 815670-B DOH 7541289-H *VGML 2* A 23EF4W DOH1A0980 M FFN NW-1123456789 END OF DISPLAY STEP 4. Let’s say that you want to convert element number 7 from selectable (S) to automatic (A). you are allowed to convert an element from automatic to selectable or vice-versa.L.

PNR TRANSFERABLE DATA 1 2 3 4 A A A A AP AP AP AB DOH 8325958 SALLY-B DOH 9112638-F AMADEUS@QA. NET AL DARWISH ENGINEERING BLDG PO BOX 35068 DOH1A0980 M : : the transaction command the name of the company ------..Input the company telephone number.CREATE A COMPANY PROFILE Following are the steps to create a company profile: STEP 1. in case of duplicate company names. Example of the system response is: C* AMADEUS QATAR ------. commas or the & sign as the system will not accept this symbols 3.GENERAL INFORMATION 5 PCN/ AMADEUS QATAR END OF DISPLAY 162 Amadeus Basic Amadeus Qatar W. STEP 2. etc.L.To create a company profile. by using the same commands you use in making reservations.A company profile name must contain a minimum of three (3) and maximum of sixty (60) alpha numeric characters including spaces.Do not use symbols such as dots. the format is: PCN / AMADEUS QATAR PCN / AMADEUS QATAR NOTE: 1. input a distinguishing symbol. fax number. For example: AMADEUS QATAR 2 wherein 2 is the distinguishing symbol 2.You are only allowed to make one profile for a company.L . contact person. billing address.

NET AL DARWISH ENGINEERING BLDG PO BOX 35068139 DOH1A0980 ------.GENERAL INFORMATION 5 PCN/ AMADEUS QATAR EXIT FROM PROFILE MODE OPTIONS The following commands are used to exit from the Profile Mode: PME PIE PEE PI PER PIR : : : : : : Basic command to exit from the Profile Mode To ignore a displayed profile and exit from the Profile Mode To end a profile and exit from the Profile Mode To ignore a displayed profile.PNR TRANSFERABLE DATA 1 2 3 4 A A A A AP AP AP AB DOH 8325958 SALLY-B DOH 9112638-F AMADEUS@QA. An example of a created Company Profile is: *C* AMADEUS QATAR 23EU5D ------. and redisplay the profile Ignore the updates and redisplay the profile 163 Amadeus Basic Amadeus Qatar W.L .STEP 3-To end and store your company profile. and file.L. use the command PER. this command will not exit you from the Profile Mode End transaction.

L . The following are the commands on how to retrieve your customer profiles: PLT PLC PD1 PDR/23EF4W PDN/-MAQUIRAYA To display a list of all Traveller Profiles created by your office To display a list of all Company Profiles created by your office To display profile number 1 in a list To display a customer profile by the record locator To display a Traveller Profile by the last name PDN/AMADEUS QATAR To display a Company Profile by name PD PDMN/-MAQUIRAYA: PDT PDC To redisplay a customer profile that has not been ignored To display a merged profile showing the information for Both the Traveller and Company Profile To display the Traveller Profile only in a merged display To display the Company Profile only from a merged display 164 Amadeus Basic Amadeus Qatar W.L.CUSTOMER PROFILE RETREIVAL OPTIONS You are allowed to retrieve customer profiles whether you are inside the Profile Mode or not.

The following are the steps on how to merge your profiles: STEP1 .PNR TRANSFERABLE DATA 1 A NM 1MAQUIRAYA/CORA MS 2 *A ST /N/W 3 A AP DOH FLYBUYS TRAVEL 4667579 JANE-A 4 A AP DOH 815670-B 5 A AP DOH 7541289-H 6 A SR *VGML 7 S FFN NW-1123456789 END OF DISPLAY ------.From a displayed Traveller Profile do the command PCN/AMADEUS QATAR.L. The system response will be: *T* MAQUIRAYA/CORA MS ------.ASSOCIATE A TRAVELLER PROFILE TO A COMPANY PROFILE In case your passenger is working for or connected to a company or corporation of your account.GENERAL INFORMATION 8 PCN/ AMADEUS QATAR C AMADEUS QATAR 23EF4W DOH1A0980 M STEP 3. you may merge a Traveller Profile and a Company Profile.Display a Traveller Profile: PDN / -MAQUIRAYA STEP 2.L . the Company Profile that you have created.Save your modification by doing PER 165 Amadeus Basic Amadeus Qatar W.

An example response is: RP/DOH1A0980/DOH1A0980 JM/SU 10OCT06/1017Z ZM46AR T/23EF4W JM/SU 10OCT06/1017Z ZM46AR 166 Amadeus Basic Amadeus Qatar W.TC-BIZ RLP RP/DOH1A0980/DOH1A0980 1. An example of a PNR copied from a customer profile is: --.Copy the transferable data to the PNR with an option of 2 ways: PBN/-MAQUIRAYA PBN/-MAQUIRAYA* : : will transfer all automatic transferable data only will transfer all automatic and selectable data STEP 3. The steps to transfer a customer profile to a PNR are: STEP 1. To display the record locator of the Traveller Profile from where this PNR was created from.MAQUIRAYA/CORA MS 2 QR102 M 21NOV 2 DOHDXB HK1 0045 0250 21NOV 0 320 M 3 AP DOH DOH FLYBUYS TRAVEL 4667579 JANE-A 4 AP DOH 9235670-B 5 AP DOH 7541289-H 6 TK TL15NOV/DOH1A0980 7 SSR NSST NW HN1 DOHLAX/W/S2 8 SSR FQTV NW HK/ NW1123456789 9 SSR VGML NW HN1/S2 The ---TC –BIZ RLP--.L.flag will tell you that this PNR was copied from a Traveller Profile.TRANSFER CUSTOMER PROFILE ELEMENTS TO A PNR Please note that only elements under the PNR TRANSFERABLE DATA can be transferred to a PNR. the command is RLP.L .Sell the air segments needed for the PNR STEP 2. make a received from and end the transaction (ER).Add a ticketing time limit (TKTL).

6 PT*7. NOTE 1.10 : : PT*X5.End the Profile by doing the command PER DON’T FORGET TO EXIT FROM THE PROFILE MODE (PME). please note that these elements will all be transferred to the profile. 167 Amadeus Basic Amadeus Qatar W.L. seat requests. you can select specific elements to copy by doing: PC/-1.5-7 : PTX5. 2. However. 5 to 7 Transfer automatic elements except elements 5 and 6 Transfer automatic elements and selectable elements 7 and 10 only PT1.It is mandatory to include the element number of a name whenever this procedure is done 2.2. ticketing time limit. The sample entry means that you only want to copy elements number 1. This means that you are creating a profile for passenger 1 in a PNR.11-13: Transfer all elements except for elements 5 and 11 to 13 CREATE CUSTOMER PROFILE FROM A PNR The following are the steps on how to transfer elements from a PNR to the PNR TRANSFERABLE DATA of a profile: STEP 1. etc..L .Do the command PC/-1. 5-9.Display a PNR STEP 2.Add any other information in the unfinished profile (ex: Documentation Information) STEP 4.The PC command will automatically enter the Profile Mode STEP 3. 3 and 5 to 9.TRANSFER CUSTOMER PROFILE ELEMENTS TO A PNR OPTIONS PT PT* : : This will transfer only automatic transferable data This will transfer all automatic and transferable data Transfer automatic elements 1. remarks. frequent flyer number. If the PNR contains elements such as phone fields. 3.

The following are format examples when updating your profiles: XE 3 XE 6-7 12/DOH 2339978 – B : cancel element number 3 from your profile : cancel a range of elements from your profile : update a specific field in the profile 1/1MAKIRAYA/CORA MS : update the name field in a profile 1/CORAZON MS : update first name only in a profile 5/SONY LTD PHILIPPINES: update company name in a profile DEACTIVATING PROFILE A profile can be deactivated by doing the following: 1.PXN /. the system response will be: TRAVELLER SONY LTD PHILIPPINES-MAQUIRAYA/CORA MS WILL BE DEACTIVATED TYPE PE TO CONFIRM OR PI TO IGNORE *PROFILE MODE* You can type in PE to validate your deactivation or PI to ignore the deactivation. Use PXN/SONY LTD PHILIPPINES in case you want to deactivate a Company Profile. . name element is mandatory) and associate it to an existing Company Profile UPDATING PROFILE You must be inside the Profile Mode when updating your profiles. 5.or You can display the profile: PDN or PLC or PDR and do the command PX Upon doing any of the above commands. The system will automatically delete this profile after 30 days that the profile has not been touched. To display a list of deactivated profiles the transaction command is PLX. The system would still maintain the profiles after 30 days that it has been cancelled.OPTIONS USED WHILE DOING A COPY PC/AMADEUS QATAR -1: Copy and associate passenger 1 to an existing Company Profile (all transferable elements will be copied) PC/AMADEUS QATAR -1. 8-12: Copy specific elements from a PNR (again.L.L .MAQUIRAYA (this can be done without displaying the profile). 168 Amadeus Basic Amadeus Qatar W.

NOTE: Again. 2.REACTIVATING PROFILE Do the following steps to reactivate a deactivated profile: 1.L . The system response will be: TRAVELLER SONY LTD PHILIPPINES-MAQUIRAYA/CORA MS WILL BE REACTIVATED TYPE PE TO CONFIRM OR PI TO IGNORE *PROFILE MODE* Enter PE to confirm your reactivation or PI to ignore your reactivation.L. display a specific profile by doing PD3 where 3 is the line number of the profile you want to activate.From the list. You can also reactivate a profile from a list of deactivated profiles by doing PR3 wherein 3 is the line number of the deactivated profile you want to activate.Display the list of deactivated profiles PLX. 3. you can only activate profiles as long as it has not exceeded the 30 day deadline otherwise this profile will be purged from your system. 169 Amadeus Basic Amadeus Qatar W. do the command PR.Once the profile you want to reactivate is displayed.

. DNC ZI Encode State ………………………………………………………………. Calculate elapsed time ……………………………………………………. DNS CALIFORNIA Decode State………………………………………………………………. DAN DOHA Decode Location…………………………………………………………… DAC DXB Encode Airline……………………………………………………………… DNA QATAR AIRWAYS Decode Airline ……………………………………………………………. DNE 747 Encode Hotel ………………………………………………………………. DNS USTX CONVERSION Display system time….AMADEUS QUICK REFERENCE SIGN-N / SIGN-OUT Sign-in into first available area……………………………………………… JI0000AA/SU Sign-in in to all areas………………………………………………………… JI*0000AA/SU Sign-in in to specific area (E)……………………………………………… JIE00000AA/SU Sign-out from active area…………………………………………………… JO Sign-out from all areas……………………………………………………… JO* Sign-out from Specific area (E) …………………………………………… JOE Display status of all signed in areas……………………………………… JD Display Terminal Number…………………………………………………… JD DECODE / ENCODE Encode location……………………………………………………………. Convert GMT time to Local time…………………………………………… Find date 30 days prior…………………………………………………….. DNC AVIS Decode Car ………………………………………………………………….... DD DD DOH DD LON1400/MIA DD DOH 1230/LON1755 DD ZZZ 1500/ DOH DD 25DEC/-30 DD 25DEC/45 HELP Help for the last Transaction entered…………………………………….L. DNA 157 Encode Country……………………………………………………………… DC QATAR Decode Country……………………………………………………………… DC EG Decode Equipment…………………………………………………………. HE ELECTRONIC Help for a specific transaction……………………………………………… HE FQD Help for Step INDEX………………………………………………………… HE STEPS Help for Meal codes………………………………………………………… HE MEAL Help for Amadeus Fare discounted codes……………………………….. Display Local Time………………………………………………………….L . HE/ Help for a specific topic……………………………………………………...…………………………………………………….. HE ETT QR 170 Amadeus Basic Amadeus Qatar W. DNH MARRIOTT Decode Hotel………………………………………………………………… DNH EM Encode Car ………………………………………………………………….. Find 45 days in future………………………………………………………. HE FARE REQ Help for E-ticket policies of specific carrier………………………………. Display local time between cities………………………………………….

…………………...AN04FEBDOHDXB/FN Display Availability for Chartered Flights………………………………… AN04FEBDOHDXB/FC Display Availability for online connection…………... GG AIR QR Display Country Information………………………………………………… GG COU QA Display information for a specific Airport………………………………….GF Display Availability for specific Class…. GGPCAL FUN Display Airline Function supported by a specific airline………………….EK..…………………… AN*S12JANLHRJFK 171 Amadeus Basic Amadeus Qatar W.…………………………………… AN19DECDOHDXB/KY Display Availability for Connecting city….……………………… AN04FEBDOHDXB/O Display Availability for One world Alliance airlines……………………… AN*O12JANLHRJFK Display Availability for Star Alliance airlines…………. GG AIS Display Airline Access level in Amadeus………………………………...……………………………………AN19DECDOHDXB/CV Display Availability for specific Cabin.L..…………………………………AN19DECDOHDXB/XAUH Display Availability to use combination..……………………AN04FEBDOHDXB/FD Display Availability for Non-stop………….………………………………… AN19DECDOHDXB1200/AGF/CV/XAUH Display Dual Availability option……………………………………….GGPCA QR Display Airline Information ………………………………………………….AN19DECDOHDXB/AQR.. GG AMA QA AVAILABILITY / SCHEDULE /TIMETABLE Display Basic Neutral Availability……………………………………………AN04FEBDOHDXB Display Basic Neutral Schedule…………………………………………….………………… AN*A12JANLHRJFK Display Availability for Sky Team Alliance airlines…..L ..… SE04FEBDOHDXB Display Timetable by Elapsed Travel Time ……………………………… TEDOHDXB Display current Date & Time Availability……………………………………ANDOHDXB Display Availability for specific time…………………………………………AN19DECDOHDXB1200 Display Availability for specific Carrier…………………………………… AN19DECDOHDXB/AQR Display Availability for specific Carriers…………………………………….. GG APT LHR Display Information for a specific Hotel chain…………………………….…………………………………………………….…………….AD04FEBDOHDXB Display Schedule by Departure …………………………………………… SD04FEBDOHDXB Display Timetable by Departure …………………………………………… TDDOHDXB Display Availability by Arrival ……………………….……………………… AA04FEBDOHDXB Display Schedule by Arrival …………………………………………………SA04FEBDOHDXB Display Timetable by Arrival ……………………………………………… TADOHDXB Display Availability by Elapsed Travel Time………………………….…………………..SN04FEBDOHDXB Display Basic Neutral Timetable…………………………………………… TNDOHDXB Display Availability by Departure ……………………….…… AN19DECDOHDXB/AQR*25DECDXBDOH/AEK Display Availability to use Direct access………………………………… 1EKAD12DECDOHDXB Display Availability to use Carrier Prefer ………………………………… ANQR12DECDOHDXB Display Availability to use Seven Day Search…………………………… AN/12DECDOHCAS/AQR/CQ Display Availability for Number of seats require………………………… AN04FEBDOHDXB/B5 Display Availability for Direct Flights………………….… AE04FEBDOHDXB Display Schedule by Elapsed Travel Time …………………………….. GG CODE Display Information for a specific Amadeus company…………………. GG HTL SI Display Information for specific Car company……………………………. GGPCAL ACC Display Airline Function level in Amadeus……………………………….. GG CAR ZI Display information for Amadeus Input and output codes………………..AMADEUS INFORMATION PAGES Display AIS INDEX…..

SI ARNK 172 Amadeus Basic Amadeus Qatar W.……………… ACR Change Return for specific date………………….L.ACSN Change for Direct Access…. SSQR001 B 25DEC DOHLHR PE2 Open segment for a specific carrier……………………………………….FOLLOW-UP ENTRIES FOR AVAILABILITY /SCHEDULE / TIMETABLE Change Availability for Next day……………………………………………..…………….MY Change Origin City ………………………………………………………… ACDXB Change Destination City…………………………………………………… AC//LHR Change City pair………………………………………………………………ACLHRJFK Change for specific carrier………………………………………………… AC/AEK Change for any carrier……………….…………………….………………… ACR-3 Change Number of days Later for Return…………….ACSN Change Number of days Later for Return……………..…………...……… AC5*3 Change Number of days Earlier 1st city pair………………………………. SS QR001 B 25DEC DOHLHR2 Waitlist for 2 seats………………………………………………………….………………………………………… AC/XLHR Change Departure Date…………………………………………………… AC25JAN Change Number of days Later……………………………………………… AC5 Change Number of days Earlier…………………………………………… AC-6 Change Number of days Earlier both city pair…………………………… AC-5*-3 Change both Dates for Dual option………………………………………… AC25DEC*30DEC Change Number of days Later both city pair…………………….ACR20FEB Change Number of days Earlier for Return……………..………………… ACR3 Change Availability Display to Schedule Display…………………………. SO QR B 12JUN DXBDOH Surface segment……………………………………………………………. SS 2 Y 5 / PE Direct sell for 2 seats……………………………………………………….. AC-3* Change Number of days Earlier 2nd city pair……………………………… AC*-3 Change Number of days Later 1st city pair…………………………….… AC3* Change Number of days Later 2nd city pair……………......... SS 2 B Q 4 Waitlist 2 seats………………………………………………………………..L ..………………………………………AC/AYY Change for specific class of service……………………………………… AC/CF Change for connecting city……….. SS 2 Y 5 Sell 2 Mixed classes of service from line 4………………………………. DO 3 Display Flight Information for specific Flight and date…………………… DO BA124/25DEC SELL AIR SEGMENT Sell 2 Y class seats from line 5 ……………………..………………… AC*3 Change Return for same day……………………………….………………… ACR3 Change Availability Display to Schedule Display…………………………..MN Change Availability for Previous Day……………………………………….…………………………………… ACFQ Redisplay previous Availability …………………………………………… MPAN FLIGHT INFORMATION Display Flight Information from Availability or PNR……………………….……………………………………………… ACL4 Change for Fare Display……………….

. Redisplay PNR……………. RF PAX Modification by Agent ……………………………………………………… RF ALI Modification by Mr. RT4 Redisplay name list…………………………………………………………..………………………………. LM5 Redisplay name list………………………………………………………… LM0 173 Amadeus Basic Amadeus Qatar W. Auto Cancellation on Specific Date and Time …………………………… Send Q21. NM1KUMAR/AJITH MR Child Name…………………………………………………………………...com TICKET ARRANGEMENT FIELD No Time limit ………………………………………………………………… Specific Time Limit with Date and Time …………………………………. RTN Specific flight Number and Date…………………………………………… LM/QR001/12MAR/DOHLHR Retrieve or Display PNR ON Line 5 of the List…………………………. RTXXXXXX Retrieve By Name………………………………………………………….. category 0 for reminder……………………………………….L . RT/AHMED Retrieve By Alphabet………………………………………………………..abc@abc. RF MR ALEMADI END TRANSACTION End the File and close the PNR…………………………………………… End the File and Redisplay PNR…………………………………………. ET ER ETK ERK RETRIEVAL PNR Display active PNR on screen……. RT0 Display PNR name…………………………………………………………... End the File and Change the status code. Enter your office Number …………………………………………….. NM1ZAFAR / HALA MISS(CHD/29APR03) Infant as same as adult family name…………………………………………….. E-mal Address ……………………………………………………………… AP 4667579 AP DOH 4667579 AP (Type Enter) APE .. End the File and Change the status code………………………………. NM1MINHAS/ZAFAR MR Same family names…………………………………………………………. Al Emadi ……………………………………………. RTQR001/12JUNDOHLHR-AHMED Retrieve PNR on line 4 of the List…………………………………………. Phone Number Field for specific Location………………………………..……………………………………… RT Retrieve PNR Number…………………………………………………….. NM1KUMAR/SHOBA MRS(INFGOPALAN/RAVINDERAN/21JUN07 CONTACT FIELD Phone Number Field ………………………………………………………....L.NM1KUMAR/SHOBA MRS(INF/RAVINDERAN/21JUN08) Different Family for Infant……………………………………………….NAME FIELD Single family name ….……………………. RT/A By flight Number and date…………………………………………………... NM2MINHAS/ZAFAR MR/AISHA MRS Multi names…………………………………………………………………… NM1RAMESH/RISHI MR1KUMAR/AJITH MR Multi names …………………………………………………………………. …. TKOK TKTL12MAR/1200 TKXL12MAR/1200 TKOK/Q21C0 RECEIVED FROM FIELD Modification asked by Passenger…………………………………………. NM1RAMESH/RISHI MR .

..MINIMUM CONNECTING TIME From PNR SEGMENTS…………………………………………………….. FFNQR-1111111111/P2 Manual Entry for Frequent Flyer…………………………………………… SRFQTVEK-EK111111111 Manual Entry for Frequent Flyer for PAX 3 ……………………………… SRFQTVEK-EK111111111/P3 FFN agreements between carriers……………………………………….. SR DOCS QR HK1-P-GBR-1234567-USA-04FEB67-M-15DEC09-JACKSON/MICHEL-H/P1 CANCELLATION Cancel Specific Segment…………………………………………………… XE4 Cancel Specific Segments…………………………………………………. OS YY PAX IS VIP SERVICES REQUIRED . SR VGML Specific Meal request for Specific carrier and Passenger………………. SR FOID QR HK1....... SX/7. ST/A/S4 Generic Non-Smoking Bulk Head for Segment # 5 and PAX # 3……… ST/B/S5/P3 OTHER SERVICE INFORMATION ......OSI Information for specific carrier…………………………………………… OS EK PAX IS VIP Information for All carriers………………………………………………….. FFDQR-1111111111 (Amadeus Users Airline Only) Enter Frequent Flyer Number Automated…………………………………. ST Generic Non-Smoking Window for Passenger #2………………………. DMLHR For specific Airport and Carriers…………………………………………… DMQR/LHR/AA For different Airports and carriers…………………………………………........ DMQR/LHR-LGW/CO FREQUENT FLYER Display the Name of passenger from Airline Data………………………...........L ... ST/R/20K Request specific seat Number for PAX 4………………………………… ST/R/20K/P4 Request specific seat for specific segment 4…………………………… ST/R/20K/S4 Generic Smoking Seat………………………………………………………. XI 174 Amadeus Basic Amadeus Qatar W..7 Cancel Range of segments…………………………………………………............SSR Specific Meal request for All Carriers and Segments…………………….. SR VGML LH/P2 Specific Meal request for Specific carrier and Segment…………………. DM3/4 For single Airport……………………………………………………………...8 Cancel Itinerary……………………………………………………………….... XE4. ST/W/P2 Generic Non-Smoking Aisle for Segment # 4……………………………. XE4-6 Cancel seat elements………………………………………………………. VFFD ADVANCE SEAT REQUEST Display Seat Map for Segment Number 3………………………………… SM3 Request specific seat Number……………………………………………. ST/S Generic Non-Smoking………………………………………………………. SR VGML LH/S4 Form of ID as Passport number for an e-ticket.PP1234567/P1 To create an SSR for passport / identity Card information(AIPS).L.. FFNQR-1111111111 Enter Frequent Flyer Number Automated for specific PAX2…………….

RLH Retrieve History for Air segments …………………………………………..L .……………………………………………. SB F6 Change date to 28NOV on segment 6…. name.…………………………………. RRA Copy Itinerary elements only……………………………………………….. RF P End Transaction……………………………………………………………… ER CLAIM A PNR Display other Airline PNR. SB M 28NOV6 RETRIEVE HISTORY Retrieve Entire History ……………………………………………………… RH Retrieve History for specific Segment # 4………………………………. RC (Free flow text) Service fee remarks for back office accounting…………………………. RF P File Split PNR………………………………………………………………. ER to claim…………………………………… RO GF ABDFGH Display by flight..CHANGE SEGMENT DATA Change class all segments to F……………………………………………. RRI SPLIT PNR Split passenger # 3…………………………………………………………. SB 28NOV6 Change date to 28NOV and class M on segment 6…. RRN/2 Copy and create cross reference of copy PNR…………………………. RRN Copy PNR and increase by 2 person……………………………………..…………………... RIR Please reconfirms your return itinerary Option for reminder………………………………………………………….00 Free flow text on itinerary…………………………………………………....00 Free flow text on ITR……………………………………………………….. RHS4 Retrieve History for other Airline PNR ……………………………………. RHC Retrieve History for Hotel segments ……………………………………. ER to claim………………………………. OP25DEC/FREE FLOW TEXT REPLCATE PNR Copy PNR……………………………………………………………………. RIS QAR 250. RO3 175 Amadeus Basic Amadeus Qatar W. RIZ Service amount charged QAR 250.L. SB F Change class on segment 6…. RHH REMARKS General Remark only View by Amadeus Airline Users…………………. RO GF 517/25DECDOHBAH-ALNASSAR Display from similar name list for passenger on line 3…………………. date. SP3 Received from………………………………………………………………. RHA Retrieve History for Car segments ……………………………………….. EF Received Again……………………………………………………………….. RM ( Free flow text) Confidential Remarks View by Your office……………………………….

... QPR97 Print Passenger Profile……………………………………………………… WRA/PD Print the whole currently displayed AIS page…………………………….... WRA/TQT PAST DATE PNR Past date PNR by record locator………………………………………….... ITR Print ITR for specific FB element………………………………………… ITR/L10 Print Duplicate ITR (Within 7Days of issuance date)…………………… ITR/COPY Print specific Queue and remove items…………………………………… QP97 Print Queue and Retain items in Queue…………………………………......Ticket Number for Non Infant:………………………… FHE PAX 157-9196789012 Enter Manually E-Ticket Number for Infant……………………………… FHE INF 157-9196789013 Enter Manually E-Ticket Number for specific Non Infant………………..L . RPD/RLC...........…………………………………………… TTP/XA2 Print Ticket to use carrier override option………………………………… TTP/V*EK Print Ticket to use override past date TST…………………………………TTP/O Print Electronic Ticket when default Ticket is paper……………………..PRINTER AND PRINTING Display Printers ATID……………………………………………………… TTQLIST Print screen ………………………………………………………………… CTRL+P Print All pages on Default printer…………………………………………… WRA/RT Screen Print on Default printer………………………………………………WRS/RT Extended Itinerary print on Default Printer………………………………… IEP Extended Joint Itinerary Print on default Printer…………………………. FHE PAX 157-9196789012/P2 Enter Manually E..... TTP/ET Print Itinerary Receipt ………………………………………………………....... TJP Print Ticket…………………………………………………………………… TTP Print Ticket and redisplay PNR…………………………………………… TTP/RT Print Ticket for specific TST………………………………………………… TTP/T2 Print Ticket for specific passenger………………………………………… TTP/P3 Print Ticket for specific segment & passenger…………………………… TTP/P3/S2.5 Print Ticket for All Infant passengers……………………………………… TTP/INF Print Ticket for All Non-Infant passengers………………………………… TTP/PAX Print Ticket on specific Stock….......... IEPJ Remote Print on Default printer…………………………………………… WRAP58756471 Print Query Report without Display………………………………………… WRA/TJQ/SOF/D-01OCT31OCT Print Last Display Sales Report..3 Conjunction E.Ticket Number……………………………………………........XYZXYZ Request PDRs with status………………………………………………… RLD Retrieve a PDR from PDR list display…………………………………… PLD4 MANUAL TICKET NUMBER Enter Manually E.......L... FHE 157-9196789012/S2... FHE 157-9196789012-013 176 Amadeus Basic Amadeus Qatar W.. GL Print the Fares displayed on the screen…………………………………… WRA/F Print the TST of the displayed PNR………………………………………..Ticket Number for specific segments……………….....

. FQD DOHLHR/R.. FQD DOHNYC/IO Display Round trip fares only………………………………………………. FQD DOHDXB/KF Display fares in NUC……………………………………………………….. FQD DOHMNL/R. QV/21C0 Start specific queue 8……………………………………………………….ZZ Display Fare. QI Ignore changes to PNR.. QS8C0D2 Ignore PNR move it to bottom..*NAP 177 Amadeus Basic Amadeus Qatar W.TIMATIC Cities in a country……………………………………………………………. TIFV Cryptic Mode for Health Information……………………………………… TIFH QUEUES Place PNR on specific queue……………………………………………….NUC Shopper display – lowest to highest for all Amadeus…………………… FQD DOHLON/S Specific date for specific city pair………………………………………….QTQ Display a list of PNRS on specific Queue…………………………………. FQD DOHNYC/D10NOV**30NOV Exact outbound and inbound travel date…………………………………. No-penalty and No-advance purchase…………………….. FQD DOHLON/IR Display Half round trip fares in NUC………………………………………. exit queue redisplay PNR out of queue……… QIR BANK SETTLEMENT PLAN Display BSP participating carriers for GULF BSP………………………... FQD DOHLON/D01MAY07 Exact outbound travel ………………………………………………………..L. QE21 Place PNR on specific queue with category……………………………….. FQD DOHMIL/R. active PNR only………………………………………. TILCC/PAKISTAN Cryptic Mode for Visa Information…………………………………………. QT Queue count Total.. FQD DOHPAR/D15DEC Specific past date for specific city pair……………………………………. ... FQD DOHCAI/R. exit queue………………………………. *NPE. FQD DOHLON/D25NOV*10DEC Fares shown in lowest to highest for specific airlines……………………. FQD DOHAMM/AGF Fare display for specific class for current date……………………………. QDF Remove PNR from queue count…………………………………………… QN Ignore PNR and exit from Queue count………………………………….L .. FQD DOHLON/AQR/IX Display one-way fares only…………………………………………………. FQD DOHMUC/D30DEC* Range for travel date starts…………………………………………………. TGBD-AE Display e-ticketing participating for QATAR market……………………… TGETD-QA Interline Ticketing agreement between 2 carriers………………………… TGAD – QR / AF FARE QUOTE DISPLAY Display Fare quote for origin city and CRT location for current date…… FQD DXB Display Fare quote between two Cities / Airports………………………. FQD FRABUD/IH Display fares and the Taxes……………………………………………….AT Display Private Fares (Uni Fares)…………………………………………. QS8 Start specific queue with category and date range………………………. QE/DOHQR2120/97C0D1 Queue count Total activity…………………………………………………. FQD DOHCMB/R.U Display Youth Fare………………………………………………………….. FQD DOHAMM/CF Fare display for front cabin…………………………………………………. FQD DOHDXB Fare display for specific airline for current date…………………………. QE21C0 Place on queue for another office…………………………………………. display next PNR………………………… QD Ignore PNR move it to bottom.

………………………… FQP DOH/C LHR Informative Pricing for lowest fare an itinerary…. FQA*NYC Display IATA Rate of exchange (ROE) for past date…………………….. FQDN Display Fare in Local currency……………………………………………. FQP DOHDXBCAI .FOLLOW-UP AFTER FARE QUOTE DISPLAY Display reverse fare for specific cities / airports………………………….…... FQX DOHAMM/30/26MAR Excess Baggage Charges for specific airline…………………………….……………………… FQP DOH/A QR LHR Informative Pricing for specific Date…………….L. FQL* Display Fare quote in NUC………………………………………………….FQP DOHCMBDOH/R. FQA*NYC/25JAN08 Display a list of BSRs for a currency……………………………………… FQB QAR INFORMATIVE PRICING Informative Pricing for specific Airline……………. FQDR Display All special Fare/Passenger type codes………………………….………………………… FQP DOH/D 25DEC LHR Informative Pricing for specific Class……………..CDGDOH Informative Pricing for Specific Validating Carrier…………………………FQP DOH/AEKDXB-/AQRDOH/R.……………………….L .U Informative Pricing for Same carrier for all sectors……………………… FQP DOHCAIDOH/O QR Display the Informative Pricing break up from line 3…………………….. FQA*US Display IATA Rate of exchange (ROE) of a City………………………….……………… FQP DOHCAIDOH/RZZ Informative Pricing for PTA….…. FQX DOHAMM/30 Excess Baggage Charges for specific date for a city pair……………….. FQN 3* LI Display Penalty rule for fare from line 3…………………………………… FQN 3*PE Display Tax information for specific country……………………………… FQN TAX/QA CURRENCY CONVERSION Convert specific amount. FQC 1000QAR/NUC Convert currencies up to 12 months in the past…………………………. FQDL Display Fare rule from line 3………………………………………………..VC-QR Informative Pricing for UNI (Private) fare……….FQP DOHDXB-DOH Informative Pricing for NO STOPOVER at DXB.DXBDOH Informative Pricing for SURFACE between LHR and CDG…………….………………………………………… FQP MNLDOHMNL/R.FQP DOHDXBDOH/L Informative Pricing for Youth fare………………………….MNL Informative Pricing for Past Date…………………. FQC 100GBP/INR/15MAY08 EXCESS BAGGAGE CHARGES Excess Baggage Charges for today's date for a city pair………………. using a currency code………………………… FQC 100EUR/GBP Convert from a designated currency to a NUC………………………….………………………….DOH... 25MAY08 Informative Pricing for STOPOVER at DXB.. FQN 3 Display Fare rules list of categories from line 3………………………….……………………… FQP DOHCAIDOH/R.………………………….……………………………….. FQX DOHAMM/30/QR RATE OF EXCHANGE DISPLAY Display IATA Rate of exchange (ROE) of your terminal………………… FQA Display IATA Rate of exchange (ROE) of a Country……………………. FQP DOHLHR. FQQ 3 178 Amadeus Basic Amadeus Qatar W..

...…………………………...……………………… FXP/INF Itinerary Pricing for NON INFANT passenger………….. ET Itinerary Pricing for 25% Discount and TKT designator ………….L.5 Itinerary Pricing for CHILD……………………….5/BKEE4M Add not Valid before & after………………………………………………… TTK/V12FEB12MAR Specific TST………………………………………………………………… TTK/T2/V12FEB12MAR Specific TST & Line ………………………………………………… TTK/T2/L3.……………………………….....MNL (Payment at DOH and Journey from MNL) Itinerary Pricing for specific Validating carrier…………………………… FXP/R.U Itinerary Pricing for NO SERVICE FEE….5/V12FEB Add Market/Net Fare Amount……………………………………………… TTK/NF-1800 Specific TST………………………………………………………………… TTK/T2/NF-1800 Add Tour code for Non Infant......TTK/V12FEB Specific TST………………………………………………………………… TTK/T2/V12FEB Specific TST & Line………………………………………………………… TTK/T2/L3.......……………………....…………….TTK/VXX12MAR Specific TST………………………………………………………………… TTK/T2/VXX12MAR Specific TST & Line ………………………………………………… TTK/T2/L3....ITINERARY PRICING Itinerary Pricing for All passengers and segments……………………… FXP Itinerary Pricing for specific passenger ………….….………………………….....……………………………...... TTC/P2/S2.………FXP/ZO-25P*FF25 Itinerary Pricing for specific Fare basis ……………………….........………………….5 Itinerary Pricing for specific passengers and segments………………… FXP/P2/S2.…………..FXP/S4S Itinerary Pricing for BREAK POINT segment 4 ………...4/V12FEB12MAR Add not valid after only……………………………………………………….……………..FXP/B4 Itinerary Pricing for UNI FARE ……………………....…….……………………… FXP/P2 Itinerary Pricing for specific segments ………….. ………….…………….......VC-QR (For Taxes as per validating carrier) Itinerary Pricing for IC domestic Itineraries..5/VXX12MAR Add not valid before only…………………………………………………….………………………FXP/R....FXP/NF Itinerary Pricing for Exempt Taxes …………………...5 Add selling indicator ………………………………………………… TTK/SSITI Specific TST………………………………………………………………… TTK/T2/SSITI Add Baggage allowance…………………………………………………… TTK/A20K Specific TST………………………………………………………………… TTK/T2/A20K Specific TST & Line………………………………………………………… TTK/T2/L2/A20K Add Fare Base……………………………………………………………… TTK/BYEE4M Specific TST………………………………………………………………… TTK/T2/BKEE4M Specific TST & Line………………………………………………………… TTK/T2/L2.....FXP/PAX Itinerary Pricing for PTA………………………..FXP/S4X Itinerary Pricing for STOPOVER at segment 4 ………….FXP/R. FS –INR Itinerary Pricing for NOSTOPOVER at segment 4 …………..FXP/R.………… FXP/L-KEE7QR2 (Override Booking class and Validity) Itinerary Pricing for AROUND THE WORLD …………..FXP/S2...FXP/RCH Itinerary Pricing for INFANT passenger………….L .…………….....FXP/R.………………… FXP/S2 RW Display Lowest fare for an Itinerary…………………………………………FXL Display lowest Available for an Itinerary……………………………………FXA INSERT /UPDATE TST INFORMATION (CRYPTIC ENTRIES) Create Manual TST………………………………………………………… TTC Specific passenger……………………………………………………………TTC/P2 Specific passenger & segments…………………………………………….FT PAX NRQ01800/DOHR002 Add Tour code for Infant…………………………………………………… FT INF NRQ00180/DOHR002 179 Amadeus Basic Amadeus Qatar W.DOH.

00 Delete specific Tax # 3……………………………………………………….00 Additional amount as Total (Reissue)……………………………………… TTK/T500.5 Validating Carrier…………………………………………………………… FV QR Specific passenger……………………………………………………………FV QR/P2 Specific passenger & Segments…………………………………………….L .65000 (K1 is transaction) Specific TST………………………………………………………………… TTK/T2/K13.5 Update / Add Fare Amount………………………………………………… TTK/F1800. FE VALID ON SHOWN CARRIERS/P2/S2.00 (Local currency QAR ) Update / Add Fare Amount………………………………………………… TTK/FUSD495.00NUC190.00/EQAR1800.5 Commission ………………………………………………………………… FM 7 Specific passenger……………………………………………………………FM 7/P2 Specific passenger & segments……………………………………………. TTK/FUSD495.65000 (K1 is transaction) Fare calculation……………………………………………………………… TTK/CDOH QR DXB190.FV QR/P2/S2.5 Endorsement…………………………………………………………………..5 Payment for Non Infant (Publishes Fare)………………………………….00 Update / Add Fare & Equivalent……………………………………………. FE VALID ON SHOWN CARRIERS Specific passenger……………………………………………………………FE VALID ON SHOWN CARRIERS/P2 Specific passenger & segments…………………………………………….00 Update/Add Tax……………………………………………………………….TTK/X100YR Update/Add Taxes…………………………………………………………… TTK/X100YR/X200YQ/X30WO Specific TST………………………………………………………………… TTK/T2/X100YR/X200YQ/X30WO Update/Add Fare & Total Amount for reissue…………………………… TTK/R1800/T500.00 No Additional cost (Reissue)……………………………………………… TTK/T0.L.6400 Fare calculation override…………………………………………………… TTK/CBUILD Specific TST………………………………………………………………….INSERT /UPDATE TST INFORMATION (CRYPTIC ENTRIES) Specific passenger……………………………………………………………FT PAX NRQ01800/DOHR002/ P2 Specific passenger & segments……………………………………………..FT PAX NRQ01800/DOHR002/ P2/S2.00 Specific TST………………………………………………………………… TTK/T2/F800. TTK/K13. TTK/EQAR1800. TTK/X3 Add new Tax………………………………………………………………… TTK/X100YR Change Tax amount for Tax # 3…………………………………………….00END ROE3.FP PAX CASH Payment for Non infant (Net Fare)……………………………………… FP PAX NR+CASH/QAR1950 (Include Taxes) Payment for Infant (Published Fare )………………………………………. FM 7/P2/S2. FP INF CASH Payment for Infant (Net Fare) …………………………………………… FP INF NR+CASH/QAR200 (Include Taxes) Specific passenger ………………………………………………………… FP PAX NR+CASH/QAR1950/P2 Specific passenger & segments …………………………………………… FP PAX NR+CASH/QAR1950/P2/S2.00 (Other currency USD ) Update / Add Equivalent Fare Amount ……………………………………. TTK/X3-X200YQ Existing Tax as collected for reissue……………………………………… TTK/X3 – O (Old tax which collected) Add BSR………………………………………………………………………. TTK/T2/CBUIL 180 Amadeus Basic Amadeus Qatar W.

.......4800154678 VOIDING AN ELECTRONIC TICKET RECORD STEP 1: Display e-ticket record IN PNR TWD TWD/L7 OUT SIDE PNR TWD / TKT157-4800154678 STEP2 : Status of the coupons should be ‘’O’’ and NOT a reissued ticket TWX REFUNDING AN ELECTRONIC TICKET UNTILISED E-TCKET STEP 1: Display refund record TRF 157....................... TTP/S2.............................................. TTP/T2 Issue ticket for specific passenger........................................................................5 Issue ticket for specific segments and TST........TTP Verify if ticket can be issue...........................................TTP/PAX Override Validating carrier............................................. TWD/L7 Display e-ticket record using ticket number outside PNR........... TTP/S2........................................4800154678 STEP2 : Insert cancellation / refund charges TRFU/CP100A (Amount QAR 100 as per airline advised) STEP 3: Process the refund TRFP 181 Amadeus Basic Amadeus Qatar W.........................................L ...................... TTP/S2...... TWD/TKT157......................................... TTP/P2 Issue ticket for specific segments.........5/T2 Issue ticket for specific segments and passenger..................................L......... TTP/V*QR DISPLAY AN ELECTRONIC TICKET RECORD Display e-ticket record from PNR............... TTP/INF Issue ticket for All NON INFANT...5/P2 Issue ticket for All INFANT.................... TTP/TKT Issue ticket for specific TST.................................................................................................................................................................. TWD Display e-ticket record from PNR and refer FA/FHE........................................................................PRINTING TICKET Basic entry to print ticket.........

CL LON – T Car locations....................................... TJD/SOF/D-02JUL05JUL Daily Query Sales report for current date………………………………….. specific company at terminal location…………………….... TJQ/SOF/D-02JUL05JUL Query Report of E-Tickets for date range………………………………… TJQ/SOF/D-02JUL05JUL/QTC........ CL ZE LON – T CAR LOCATION POLICY Single company location policy for Airport………………... TJQ/SOF/D-02JUL05JUL/QVP-BA Net Remit report……………………………………………………………… TJN/SOF/D-01JUL31JUL Transaction Report by Ticket stock Number …………………………….... all companies at terminal location…………………………............... TJS/SOF/H-2 Item Sales report for the period before the past period…………………............ ITR/L5 Reprint ITR for specific passenger......... CA ZE S4 CAR LOCATION Car locations... TJS/SOF/H-1 Item Sales report for the past period………………………………………........…………………. TJI/SOF/H-1 Summary Sales report for the period before the past period……………......... CL LON Car locations for specific company for specific city……………………… CL ZE LON Car locations.. TTR/L5/C-I Send ITR by e-mail............... CA S4 Single company from car availability display……………………………… CA4 Single company car availability for specific dates…………………………CA ZE LHR 25DEC-27DEC/ARR-1200-1900 Single company car availability for specific period……………………… CA ZE LHR 25DEC-2/ARR-1200-1900 Single Car company availability from PNR segment ……………………................. ITR/L5/P2 Reprint Agent Coupon..................................... TJQ/SOF Daily Query report for specific date………………………………………… TJQ/SOF/D-02JUL Query report for specific date range………………………………………. all companies....................... CA LHR25DEC-27DEC/ARR-1200-1900 Multi Car company display for specific period …………………………… CA LHR25DEC-2/ARR-1200-1900 Multi Car company display from PNR segment …………………………..........TKTT Query Report unused voided e-tickets……………………………………... CPO ZE LONC61 182 Amadeus Basic Amadeus Qatar W...REPRINT AN ITR Reprint ITR ........................................... city and airports……………………………........................ CA LHR/ARR-1200-1900 Multi Car company display for specific dates ……………………………... ITR-EMLA/L5 Display ITR on screen...........................................L....... ITRD/L5 (Refere FA line number) (Refere FA line number) (Refere FA line number) (Refere FA line number) (Refere FA line number) DOCUMENT REPORT DISPLAY Summary Sales report for the Past Period ………………………………..... CPO ZE LHR Single company location policy for City………………............. TJI/SOF/H-2 Daily Summary Sales report for current date………………………………TJD/SOF Daily Summary report for Specific date…………………………………… TJD/SOF/D-02JUL Daily Summary report for specific date range…………………………….. TJT/ TK-4510000300 CAR AVAILABILITY Multi Car company display for current date ………………………………..L .........………………............. TJQ/SOF/D-02JUL05JUL/QTC-CANN Query Report for specific airline…………………………………………….............................

. CR3/S/T/R CAR TERMS Car features from car availability display………. specific company. S4 Direct car sells.28DEC Change Vehicle type on car segment 4…………………………………… 4 / VT . CR3/R Tax information from car availability display…………………………….…………………………… GG CAR ZE Car company information at a specific location……………………………GG CAR ZE LON Decode / Encode special equipment for specific car company………….CAR RATE FEATURES Car features from car availability display………... CT3/R Tax information from car availability display…………………………….. RTSVCC3 Rate information from car availability display……………………………. CT3/S Multi features information from car availability display………………….L. vehicle type.. CS 3 Car Sell for specific car company by referring segments in PNR ……… CS ZE S3 . DNC ZI Change drop-off date on car segment 4 …………………………………. CT 9 Rate information from car availability display…………………………….2/4 DOOR A – AUTOMATEC B – 2 DOOR M – MANUAL D – 4 DOOR W – WAGON V – VAN L – LIMOUSINE K – TRUCK P – PICKUP S – SPORT T – CONVERTIBLE F – 4 WHEEL DRIVE J – ALL TERRAIN X – SPECIAL R – RECREATIONAL VEHICLE A/C R – YES N – NO 183 Amadeus Basic Amadeus Qatar W. CR3/S Multi features information from car availability display…………………..ICAR Cancel car segment………………………………………………………….…………………………. CR3/T Surcharge information from car availability display…………………….…………………………. CR 3 Car features from PNR for specific segment……. CSAB25DEC-27DEC/VT-ECMN/ARR-0700-1000 CAR MISCELLANIOUS ENTRIES Amadeus Cars specific information …………….……………………….. XE 4 CAR CODES CAR TYPE CODES CLASS M – MINI E – ECONOMY C – COMPACT I – INTERMEDIATE S – STANDARD F – FULL SIZE P – PREMIUM L – LUXURY X – SPECIAL TYPE TRANSMISSION C . C T3/S/T/R CAR SELL OPTIONS Car Sell from Availability and rate display …….L . 4 / DD. GG CAR Specific car company information ……………. dates………………… CS ZE LHR 25DEC-27DEC/VT-ECMN/ARR-BA124-0700-1000 Car Sell from car location display…………………………………………..DNC AVIS Decode car company code………………………………………………….…………………………... CT3/T Surcharge information from car availability display……………………. CE / CO – ZE Encode car company name………………………………………………….………………………….

………………. …………………………………… DRP CAT Point of reference as attraction for PAR…………………………………… DRP*/PAR – ATT HOTEL AVAILABILITY Multi-property hotel availability display from PNR. HA AB 25DEC-27DEC Single-property hotel availability from multi-property display…………... HA DXB 25DEC.2 Multi-property availability for company negotiated rate……………. .. ……………………... ……………………… HA S3 Multi-property hotel availability for specific location.……………………… HS 3 / G – CC VI 12345678911 EXP 1210/P1 Sell hotel with credit card as a deposit…………….. ………………. HL PAR / RP – EIFFEL TOWER Hotel List Display for specific area………. HA 3 Hotel availability by chain code for specific location………………………HA MC DXB 25DEC-27DEC Hotel availability by property identifier ……….... ………………. .…………………………… HA MC DXBERM 25DEC-27DEC Hotel availability by hotel name…….SHANGRI LA Hotel availability for double occupancy……. HF 1 Hotel features from single-property availability ..………………………………… HL DXB – D Hotel List Display from point of reference ………………………………… HL L4 HOTEL FEATURES / DESCRIPTIONS Hotel features from hotel list display . HF S3 Hotel features for specific section (Commission) . …………………………………….. …………………………….…………………………… HS 3 / SR – GOV Sell hotel with corporate discount code ………….…………………… HS 3 / CD – 12345455 Sell hotel with credit card as a guaranty ………….…………………………… HA DXB 25DEC-27DEC/HN.L .. HA DXB (Current date for 1 night only) Multi-property availability for specific location & dates..HOTEL LOCATION LIST DISPLAY Hotel List Display for specific location ……………………………………. HL EM DXB Hotel List Display for specific location and name………………………… HL DXB / HN – TAJ PALACE Hotel List near a specific point of reference………………………………..……………………… HS 3 / DP– CC VI 12345678911 EXP 1210/P1 Sell hotel with booking source as a IATA number……………. HL AB Hotel features from multi-property availability . HA DXB 25DEC-27DEC Multi-property availability for specific period…………….… HS 3 / SI – NONSMOKING 184 Amadeus Basic Amadeus Qatar W.. HA DXB 25DEC... HF Hotel features from PNR for specific hotel segment . HA DXB 25DEC-27DEC/RT – 2 HOTEL PRICING FEATURES Hotel pricing display specific line from single-property availability……….………… HS 3 / B – 65272727 Sell hotel with supplementary information ……………. HF-C HOTEL POINT OF REFERENCE Point of reference categories display .27DEC/ SR – XOM Single-property hotel availability from hotel list display…………………..HP 2 Hotel pricing display from hotel segment in PNR……………………...L.. ………. …. ………………. .. .……. ……………………….. ……………………. HL DXB Hotel List Display for specific hotel chain………………………………….HP S3 HOTEL SELL OPTIONS Sell hotel from single-property availability display ……………………….. …………………. HS 3 Sell hotel with special rate code ………….

MP HM Move to previous hotel single-property display…………………………. MP HA Change check-in date for hotel.HOTEL MISCELLANIOUS ENTRIES Specific hotel company information ……... segment 4………………………………4/DD-29DEC HOTEL CODES HOTEL PREFERD RATE CODES CODE RAC MIL TUR CON PRO TVL WKD TYPE Standard RAC Military Tour Convention Promotional Travel Industry Weekend CODE COR PKG SRS GOV FAM STP TYPE Corporate Package Senior Citizen Government Family Stopover CATEGORIES CODES With Bath/Shower With Shower Only No Bath/Shower Executive Floor Suites : A-Superior : E-Superior : I-Moderate : P-Executive : S-Moderate T-Standard U-Minimum B-Moderate F-Moderate J-Standard C-Standard G-Standard K-Minimum D-Minimum H-Minimum BED TYPES CODES D-Double T-Twin K-King W-Water Bed P-Pullout Q-Queen S-Single 185 Amadeus Basic Amadeus Qatar W..L .L. DNH IC Decode the corporate rate code…………………………………………… DNN XOM Move to previous hotel multi-property display……………………………. segment 4………………………………. 4/DT-25DEC Change check-out date for hotel.………………………………… GG HTL EM Encode the hotel chain……………………………………………………… DNH INTERCONTINENTAL Decode the hotel chain code……………………………………………….

PEE CREATE A CUSTOMER PROFILE Create Company Profile.abc@abc..com Add contact number.. DOHA Add Billing Address………………………………………………………… AB 94-D RING ROAD..L .…………………………… PM Profile ignore and redisplay………………………………………………… PIR Profile ignore and exit profile mode…………………………………………PIE Profile mode exit …………………………………………………………….………………………………………………………NM1ALNASAR/KHALIFA MR Add phone field …………………………………………………………….………………………. line 5………………………………………………….. PC/ WORLD BANK -1 Element 1.4 and 9 through 12……………………………………………… PC/ -1. PCN/WORLD BANK Create traveller Profile . 10-12 MODIFY A CUSTOMER PROFILE Modify phone field. PU/ -1 Update profile with PNR elements 5 – 7 and 12 .9-12 UPDATE EXISTING CUSTOMER PROFILE Update traveller from displayed PNR.. PX Confirm deletion after PX entry……………………………………………. 5-7.QA54545454 Add mailing Address………………………………………………………… AM 94-D RING ROAD. X5.DOH 5567656 Add Fax number……………………………………………………………… APF. QATAR.. PC/ -1 Create Company Profile……………………………………………………. APE.. PE Ignore deletion after PX entry……………………………………………… PI 186 Amadeus Basic Amadeus Qatar W.12 .………………………….CUSTOMER PROFILE Enter into profile mode ………………….L. but don’t send to Airline……………………………...12 Update profile except lines 5 – and 10 .…………………………………………………. 5/ DOH 4656567 B RETRIEVE A CUSTOMER PROFILE Display company profile…………………………………………………….4. PU/ -1.. PDN / WORLD BANK Display traveller profile………………………………………………………. RTU CANCEL A CUSTOMER PROFILE Cancel displayed profile…………………………………………………….…….………………………..ALNASAR/KHALIFA All travellers associated to a specific company…………………………… PLT // WORLD BANK Separate traveller from merged profile……………………………………. AP DOH 4667579-B Add e-mail address…………………………………………………………. QATAR. PLC List of all travellers with associated companies……………………………PLT PNRs created from a specific profile………………………………………. PDT Separate company from merged profile…………………………………… PDC List of all companies…………………………………………………………..……………………………. PU/ -1. PME Profile end and redisplay profile……………………………………………. name 1 . APX. PC/ WORLD BANK Create traveller Profile associated to a company . PDN / . PER Profile End and exit profile………………………………………………….. DOHA CREATE A CUSTOMER PROFILE FROM A PNR Create traveller Profile with first PNR name field ..………………………..

all elements…………………………………………….7 / P2 Transfer from list.L .ALNASAR/KHALIFA Blind transfer all traveller elements…………….L. 5 ………………….ALNASAR/KHALIFA* Create PNR transferring mandatory and automatic elements ………… PT Create PNR transferring all elements from displayed profile …………… PT* Create PNR transferring all elements except line 2... 5 Transfer profiles without profile name…………………………………….7 Transfer only elements 5 and 7. PBN / WORLD BANK Blind transfer all automatic company elements…………………………... PBN / WORLD BANK* Blind transfer automatic traveller elements……………………………….…………………………. associate specific passenger………… PTO5. PBN / . PTO Transfer only elements 5 and 7…………………………………………… PTO5....REACTIVATE CANCELLED PROFILE Display deactivated profile list…………………………………………….. PT* X2. PB 1-3* Transfer FQTV numbers to a modified PNR…………………………….. PE TRANSFER PROFILE ELEMENTS TO A PNR Blind transfer automatic company elements……………………………. PF 187 Amadeus Basic Amadeus Qatar W. PBN / .. PLX Display profile from list on line 3…………………………………………… PD3 Reactivate displayed profile………………………………………………… PR Confirm reactivate display profile………………………………………….

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