AMADEUS BASIC

AMADEUS BASIC

Training Manual June 2009

INDEX
AMADEUS SELLING PLATFORM (AMADEUS VISTA) ..............................................................................................8 INITIATES AMADEUS SELLING PLATFORM ........................................................................................................8 SIGN-IN THE GRAPHIC MODE ............................................................................................................................10 SIGN-IN / SIGN-OUT ON COMMAND PAGE........................................................................................................11 DUTY CODES ........................................................................................................................................................11 SIGN OPTIONS ON COMMAND PAGE............................................................................................................11 MOVE BETWEEN AREAS .....................................................................................................................................12 MOVE BETWEEN WORK AREAS OPTIONS ...................................................................................................12 STATUS OF WORK AREAS ..................................................................................................................................13 OFFICE PROFILE DISPLAY..................................................................................................................................14 AMADEUS HELP ...................................................................................................................................................15 AMADEUS ONLINE HELP OPTIONS ...............................................................................................................16 AMADEUS INFORMATION SYSTEM – (A.I.S)..........................................................................................................17 AMADEUS INFORMATION SYSTEM DISPLAY OPTIONS..............................................................................17 ENCODING AND DECODING ...................................................................................................................................18 ENCODING AND DECODING OPTIONS .........................................................................................................18 CONVERSION............................................................................................................................................................19 CONVERSION OPTIONS..................................................................................................................................21 AMADEUS AIR ...........................................................................................................................................................22 AMADEUS AVAILABILITY .....................................................................................................................................23 AMADEUS SCHEDULE .........................................................................................................................................23 BY NEUTRAL DISPLAY ....................................................................................................................................23 BY DEPARTURE TIME DISPLAY .....................................................................................................................23 BY ARRIVAL TIME DISPLAY ............................................................................................................................23 BY ELAPSED TRAVEL TIME DISPLAY............................................................................................................24 AMADEUS AVAILABILITY / SCHEDULE OPTIONS.........................................................................................24 DIRECT ACCESS.......................................................................................................................................................25 TIME TABLE ...............................................................................................................................................................27 TIME TABLE DISPLAY OPTIONS .........................................................................................................................27 FLIGHT INFORMATION.............................................................................................................................................28 FLIGHT INFORMATION DISPLAY OPTIONS .......................................................................................................28 PASSENGER NAME RECORD .................................................................................................................................29 NAME ELEMENT ...................................................................................................................................................29 SINGLE PASSENGER NAME ...........................................................................................................................29 MULTIPLE PASSENGER WITH SAME SURNAME..........................................................................................30 MULTIPLE PASSENGER WITH DIFFERENT SURNAMES .............................................................................30 PASSENGER WITH INFANT.................................................................................................................................31 INFANT SURNAME SAME AS ADULT ASSOCIATED.....................................................................................31 INFANT SURNAME DIFFERENT WITH ADULT ASSOCIATED ......................................................................31 NAME FIELD OPTIONS ....................................................................................................................................31 SELL SEGMENT ........................................................................................................................................................32 CONTACT...................................................................................................................................................................34 TICKET ARRANGEMENT ..........................................................................................................................................35 RECEIVED FROM ......................................................................................................................................................36 END TRANSACTION .................................................................................................................................................37 IGNORE......................................................................................................................................................................38 CANCELING ...............................................................................................................................................................39 RETRIEVAL ................................................................................................................................................................40 RETRIEVING A PNR BY RECORD LOCATOR ....................................................................................................40 RETRIEVING A PNR BY SURNAME.....................................................................................................................40 RETRIEVING A PNR BY ALPHABET....................................................................................................................40 RETRIEVING A PNR FROM NAME LIST DISPLAY .............................................................................................40 RETRIEVING A PNR BY FLIGHT NUMBER AND NAME .....................................................................................41 RETRIEVING A PNR BY FLIGHT NUMBER .........................................................................................................41 RETRIEVING A PNR FROM LIST OF FLIGHT SEARCH DISPLAY.....................................................................41

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STEPS TO CREATE A PNR ......................................................................................................................................42 STEP 1 – DISPLAY THE AVAILABILITY / SCHEDULE ........................................................................................42 STEP 2- SELL THE AIR SEGMENT/ SEGMENTS................................................................................................42 STEP 3- ENTER THE NAME/NAMES ...................................................................................................................42 STEP 4- ENTER THE CONTACT DETAILS ..........................................................................................................43 STEP 5- ENTER THE TICKET ARRANGEMENT OPTION...................................................................................43 STEP 6- ENTER THE RECEIVED FROM ELEMENT ...........................................................................................43 STEP 7- END TRANSACTION TO SAVE THE PNR.............................................................................................44 OTHER SERVICE INFORMATION(OSI)....................................................................................................................45 SPECIAL SEERVICE REQUEST(SSR) .....................................................................................................................46 SPECIAL SERVICE REQUEST FOR FOID...........................................................................................................46 SPECIAL SERVICE REQUEST FOR PASSPORT (AIPS) ....................................................................................46 FREQUENT FLYER....................................................................................................................................................47 CREATING A FREQUENT FLYER SSR ELEMENT .............................................................................................47 ADVANCE SEAT REQUEST......................................................................................................................................48 BASIC SEAT REQUEST – NON SMOKING..........................................................................................................48 BASIC SEAT REQUEST – SMOKING...................................................................................................................48 SEAT MAP DISPLAY .................................................................................................................................................48 SEAT MAP DISPLAY FROM PNR FLIGHT SGMENT ..........................................................................................48 OPEN FLIGHT SEGMENT .........................................................................................................................................49 ARRIVAL UNKNOWN - ARNK ...................................................................................................................................50 RECONFIRMING SEGMENT.....................................................................................................................................51 OPTION QUEUE ........................................................................................................................................................52 QUEUE TO OWN OFFICE ON TODAY’S DATE ...................................................................................................52 QUEUE TO OWN OFFICE ON SPECIFIED DATE ...............................................................................................52 PRINTING...................................................................................................................................................................53 PRINTING OPTIONS .............................................................................................................................................53 MANUALLY INSERT TICKET NUMBER....................................................................................................................54 MINIMUM CONNECTING TIME.................................................................................................................................55 SPLITING A PNR........................................................................................................................................................56 STEPS TO SPLITING A PNR ................................................................................................................................56 HISTORY ....................................................................................................................................................................57 HISTORY OPTIONS: .............................................................................................................................................57 QUEUES.....................................................................................................................................................................58 DEFAULT QUEUE......................................................................................................................................................58 QUEUE COUNT .........................................................................................................................................................59 QUEUE OPTIONS..................................................................................................................................................59 QUEUE SORTING ENTRIES.................................................................................................................................60 QUEUE DELAY ......................................................................................................................................................60 QUEUE REMOVING ..............................................................................................................................................60 QUEUE IGNORE....................................................................................................................................................60 PLACEMENT IN QUEUE .......................................................................................................................................60 SENDING QUEUE MESSAGE ..............................................................................................................................60 TRAVEL INFORMATION............................................................................................................................................61 AMADEUS FARE QUOTE..........................................................................................................................................62 FARE QUOTE FOLLOW-UP ENTRIES .................................................................................................................62 ITINERARY PRICING ENTRIES............................................................................................................................63 AIS PAGES FOR FARE QUOTE ...........................................................................................................................63 FARE QUOTE DISPLAY - FQD .................................................................................................................................64 FARE QUOTE DISPLAY EXPLANATION..............................................................................................................65 FARE QUOTE DISPLAY OPTIONS ..................................................................................................................68 FOLLOW-UP ENTRIES AFTER FARE QUOTE DISPLAY ...............................................................................69 CURRENCY CONVERSION ENTRIES .................................................................................................................69 RATE OF EXCHANGE...........................................................................................................................................69 EXCESS BAGGAGE CHARGES ...........................................................................................................................69 INFORMATIVE PRICING ...........................................................................................................................................70 JOURNEY TYPE LIMITS............................................................................................................................................70

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........97 CRYPTIC ENTRIES TO UPDATE TST / TICKETING FIELDS .....................96 STEP 1 – CREATE A PNR ...L.....................................................................................................................................................................................................106 STEP 4...................................................................................................................................................................................91 AREA REPORTIN PLANS / BANK SETTLEMENT PLANS ..........................................................94 STEP4.......INFORMATIVE PRICING ON COMMAND PAGE...................................DISPLAY QUERY REPORT TO CROSS CHECK THE STATUS................94 STEPS TO ISSUE AN ELECTRONIC TICKET ..................................................................................................................................................................................................................................................................................................................................................................DISPAY AN ELECTRONIC TICKET RECORD.........................................................................................105 STEP 2.................................UPDATE THE MANDATORY TICKETING ELEMENTS .....................................................................94 STEP2 – PRICE AND SAVE THE REQUIRE FARE ... TRANSFERS..................................................................................................................................................................................104 REVALIDATION AN ELECTRONIC TICKET ........................................................................................................97 STEP 7– ISSUE AN ELECTRONIC TICKET ...........................CREATE A PNR ...................................................................96 STEP 4– UPDATE THE TICKETING MANDATORY ELEMENTS .........................................................................................................................................................................................................................................134 4 Amadeus Basic Amadeus Qatar W..............................106 REISSUE AN ELECTRONIC TICKET .........................................................................................102 STEPS TO VOID / CANCEL AN E-TICKET RECORD ...........................................................................103 STEP 2 – TO VOID AN ELECTONIC ETICKET RECORD...........................................................................................................................96 STEP 6 – TO VIEW TICKET RECORD (IF NEEDED)...............................PRICE AND SAVE THE REQUIRE FARE IN THE PNR..........................................................................................96 STEP 2..........................................................................................................ISSUE AN ELECTRONIC TICKET ...........................................................................................................................100 STATUS INDICATORS OF ELECTRONIC TICKET RECORD ...........................................................................................................................80 PRICING CONDITIONS APPLY FOR ITINERARY PRICING ..............................................................107 STEPS TO REISSUE AN ELECTRONIC TICKET ................................................................................................................................................................86 AMADEUS BEST BUY WITH MANUAL REBOOKING............85 AMADEUS BEST BUY WITH AUTOMATIC REBOOKING ....................................................................95 STEP5..............................................................................................................................................................................................................................................................80 PRICE A PNR ...............................................................................................81 PRICE MULTI-PASSENGERS PNR .....................96 STEP 3 – SAVE THE TICKET RECORD IN THE PNR ....................77 INFORMATIVE PRICING OPTIONS ...................134 STEP 3: PROCESS THE REFUND ...........98 DISPLAY AN ELECTRONIC TICKET RECORD..............................................................88 AMADEUS BEST BUY TO DISPLAY LOWEST APPLICABLE FARE .............103 STEP 3....................................92 TICKETING AGREEMENT TABLE .............................................................................................................103 STEP 1.............................71 INFORMATIVE PRICING MASK ON COMMAND PAGE ...........................................95 STEPS TO ISSUE NET /MARKET /SELLING FARE TICKET ........................................................................................................................................................................................................94 STEP1...............................................................................................108 REISSUE OF PARTIALLY USED TICKET .............................................................................................................................................................84 AMADEUS BEST BUY PRICING .......................................101 VOID / CANCEL AN ELECTRONIC TICKET RECORD............105 STEPS FOR REVALIDATING AN E-TICKET ..........................................83 ITINERARY PRICING OPTIONS.................82 PRICE A PNR WITHOUT CREATING TICKET IMAGE (TST) ..........................................................................................................................................75 PRICING MASK EXPLANATION ..............................................................................................105 STEP 3.............................................................................................................REVALIDATE AN E-TICKET ......................90 AMADEUS CENTRAL TICKETING ........................................................................................................................................................................................105 STEP 1 – CHANGE THE RESERVATION AS PER REQUIRED DATES: ..............................................................85 AMADEUS BEST BUY ENTRIES.............................................................................DISPLAY AN ELECTRONIC TICKET RECORD...............................76 STOPOVER...................................................................................................................................108 REISSUE OF UNUTILISED TICKET ..................................................................................................................DISPLAY REVALIDATED TICKET RECORD ..................................................................................................................... AND SURFACE IN THE MASK ................134 STEP 1: DISPLAY REFUND RECORD ..........................134 STEP 2: ENTER THE CANCELLATION PENALTY ..............................................96 STEP 5– SAVE THE TICKET RECORD IN THE PNR .................................................................................................SAVE THE PNR CHANGES......................................................................................................120 AMADEUS AUTOMATED REFUNDS ....................78 ITINERARY PRICING...................................93 ELECTRONIC TICKET...94 STEP3........................................................................104 STEP 4..................................................................................................133 STEPS TO PROCESS AUTOMATED REFUNDS ..................................DISPLAY AN E-TICKET RECORD : .L .........................................................................................................................................................................................

...............................................................................144 MULTI............................................................................................................................................................158 5 Amadeus Basic Amadeus Qatar W.......151 DIRECT SELL – LONG SELL ENTRY .................................................................................................................................................................................157 SHORT SELL ENTRY .....................................135 STEP 1: DISPLAY THE REFUND RECORD ..........................................................................................................................................................................................................145 AVAILABILITY & RATES DISPLAY FROM A PNR ...........................................................................................................................156 HOTEL RATES.........................139 STANDARD ACCESS ......157 SHORT SELL HOTEL OPTIONS ...............................................................................................137 STEP 6: PROCESS THE REFUND ......L................154 MULTI-COMPANY HOTEL AVAILABILITY / RATES DISPLAY ........................................................................................................................146 DISPLAYING CAR RATE FEATURES/RATE RULES .....................................................................................................................................................................................................................................................................................................................................................................................................................135 PARTIAL/HALF PUBLISHED FARE REFUNDS ..............................................................................................157 HOTEL RATE CODES...........141 BY COUNTRY /STATE/PROVINCE CODE ...........................137 AMADEUS REPORTS.....................................................COMPANY AVAILABILITY & RATES DISPLAY...................................................................................................................................................................................................................................................................................................................................153 HOTEL LIST DISPLAY ..........................................................136 STEP 1: DISPLAY THE REFUND RECORD .150 SELL FROM A CAR LOCATION LIST .................................................................................................OPTIONS ............L ........................................................................................................................................................138 ITEM REPORT ...........................................................................................................................................................................139 COMPLETE ACCESS PLUS ..............................................135 STEP 3: PROCESS THE REFUND ............................................................................................................................................................................................................136 STEP 2: ENTER THE USED FARE ..........................................................................................................................................................................................................136 STEP 4: DISPLAY TAX PANEL ........................................................................................................................156 HOTEL SELL ............................................138 SUMMARY REPORT ......UNUSED ELECTRONIC TICKET REFUND .......138 QUERY REPORT....140 DISPLAY CAR LOCATION LISTS ..............................152 AMADEUS HOTELS................................156 HOTEL PRICING / FEATURES OPTIONS........141 BY CITY / AIRPORT CODE ................153 HOTEL AVAILABILITY / RATES DISPALY...........................................................................................................................................................................................153 HOTEL LIST DISPLAY OPTIONS ...................................................................................154 HOTEL AVAILABILITY / RATES DISPLAY OPTIONS .......139 COMPLETE ACCESS ....................................................................................................................................................................................................................................................................................143 DISPLAYING CAR AVAILABILITY AND RATES .........................................139 CAR COMPANY ACCESS LEVELS..........................................................................................................................................................................................................................156 HOTEL PRICING / FEATURES .....143 DISPLAY CAR LOCATION POLICY ...................................................................................................................................157 DIRECT / LONG SELL ENTRY....................................................................................................................................138 AMADEUS CARS ...................................................136 STEP 3: ENTER THE CANCELLATION PENALTY ..................................................................................................................................................................................................................................................................................................................................137 STEP 7: DISPLAY QUERY REPORT ...................................................................................................................................................................................................................................................................................138 DAILY REPORT ......135 STEP 2: ENTER THE CANCELLATION PENALTY .........................................................................................................................149 SELL FROM A CAR AVAILABILITY ..............................................................................................................................144 SINGLE-COMPANY AVAILABILITY & RATES DISPLAY ..................................................................................................................................OVERVIEW..................................................................................................................................................................................................................................135 STEP 4: DISPLAY THE QUERY REPORT............................................142 SPECIFYING AN AREA ..........................148 SELLING A CAR....................................................................................................................................................................................................................................................................................................147 RATE FEATURES FROM A CAR SEGMENT ............................................................................................................................155 SINGLE-COMPANY HOTEL AVAILABILITY / RATES DISPLAY...................................................................................................147 RATE FEATURES FROM A CAR AVAILABILITY ....................................................................................................................................................................................................................................................................................136 STEP 5: DISPLAY ACTIVE REFUND RECORD ............................................153 HOTEL FEATURES DISPLAY ......

.................................178 ITINERARY PRICING.........................................176 MANUAL TICKET NUMBER .......................175 PRINTER AND PRINTING ...................................................171 AVAILABILITY / SCHEDULE /TIMETABLE .................................................................................................................................159 CREATE A TRAVElLER PROFILE.......................................AMADEUS CUSTOMER PROFILE .................................................................................................................................................................................................................173 END TRANSACTION ............................................................................................178 CURRENCY CONVERSION .......................174 CHANGE SEGMENT DATA ........................................................................................................................................167 OPTIONS USED WHILE DOING A COPY .....................................................................................................................................174 ADVANCE SEAT REQUEST.......................................................................................................................170 DECODE / ENCODE ......................177 FARE QUOTE DISPLAY ..............168 REACTIVATING PROFILE...............................................................................................................................................................................174 SERVICES REQUIRED ...........................................174 OTHER SERVICE INFORMATION .........................176 PAST DATE PNR ........................................................................................................................................................................................178 INFORMATIVE PRICING ................................................................................................................................173 RETRIEVAL PNR .......................................................175 RETRIEVE HISTORY ..................................................................................................................179 INSERT /UPDATE TST INFORMATION (CRYPTIC ENTRIES)...175 REMARKS ......................................................................................................................................175 REPLCATE PNR ................................176 TIMATIC...........................................................................................................................................................................................................................................172 FLIGHT INFORMATION..........................................178 RATE OF EXCHANGE DISPLAY...177 BANK SETTLEMENT PLAN..................................................................................................................................165 TRANSFER CUSTOMER PROFILE ELEMENTS TO A PNR ............................................................................................................177 FOLLOW-UP AFTER FARE QUOTE DISPLAY..................................................................................................................................................................................................................................................................................................................................................173 MINIMUM CONNECTING TIME..............................181 REFUNDING AN ELECTRONIC TICKET ..............................................................................................................173 RECEIVED FROM FIELD.......174 CANCELLATION .....................................................................................................................................................................................................173 CONTACT FIELD .......................................................................................................................................................................................................................................................................................170 AMADEUS INFORMATION PAGES ............................................................................................................................164 ASSOCIATE A TRAVELLER PROFILE TO A COMPANY PROFILE.....................................................177 QUEUES.............................................................................................................................................................................................................................................................................................................................................................................................................163 CUSTOMER PROFILE RETREIVAL OPTIONS ..........................................L ..........................................................................................169 AMADEUS QUICK REFERENCE .................................................................................................................................................................................................................175 SPLIT PNR ...............................................170 HELP.........................................................................................................................................................................................................................................................................................................................................................................167 CREATE CUSTOMER PROFILE FROM A PNR .........................................170 SIGN-N / SIGN-OUT...180 PRINTING TICKET .......................................................................................SSR ......................................................................................................181 6 Amadeus Basic Amadeus Qatar W.............................................................................................................................................................................170 CONVERSION..........................................................................................................................................................................166 TRANSFER CUSTOMER PROFILE ELEMENTS TO A PNR OPTIONS....................................................................................................................................................................179 INSERT /UPDATE TST INFORMATION (CRYPTIC ENTRIES)............................................................178 EXCESS BAGGAGE CHARGES ...........OSI.........174 FREQUENT FLYER.................L...............181 DISPLAY AN ELECTRONIC TICKET RECORD.............................................................................171 FOLLOW-UP ENTRIES FOR AVAILABILITY /SCHEDULE / TIMETABLE................................................................162 EXIT FROM PROFILE MODE OPTIONS........................................................................................172 SELL AIR SEGMENT ................................................................................................................................................................................175 CLAIM A PNR .............................................................................................................................................................................................................................................160 CREATE A COMPANY PROFILE .....................................................................................................................................................................................................................................................................173 TICKET ARRANGEMENT FIELD................................................................................................................................................................................................................................................................................................................................................................................................181 VOIDING AN ELECTRONIC TICKET RECORD...................................................................................................................172 NAME FIELD .....................................168 UPDATING PROFILE..............................................................................................................................................................168 DEACTIVATING PROFILE...........................................................................................................................................................................................................................................................................................................................................................................................................................................................................

........................................................................................................184 HOTEL FEATURES / DESCRIPTIONS.................................................................................................................................................................................................................................182 CAR LOCATION POLICY.......................................................................................................187 TRANSFER PROFILE ELEMENTS TO A PNR .............186 RETRIEVE A CUSTOMER PROFILE ..................................................................................................182 CAR LOCATION .........................................................................L .....................................................................................................................................................................................................................................................183 CAR CODES.....................................................................................................182 CAR RATE FEATURES ............................................183 CAR MISCELLANIOUS ENTRIES ...................................................................................................................................................184 HOTEL POINT OF REFERENCE................................................182 CAR AVAILABILITY........................182 DOCUMENT REPORT DISPLAY..............................................................................................................................186 UPDATE EXISTING CUSTOMER PROFILE ...................................................................................................................................................................................................................................................................................................................L.................183 CAR SELL OPTIONS ....................................................................................................................................................................187 7 Amadeus Basic Amadeus Qatar W........................................................................................................................................186 CANCEL A CUSTOMER PROFILE.............................................................184 HOTEL AVAILABILITY ..................................................................................................................................................................................................................................................................................................183 CAR TERMS......................................................................................................................................................186 CREATE A CUSTOMER PROFILE FROM A PNR ..............................184 HOTEL PRICING FEATURES....................................................................................................................................................................................183 HOTEL LOCATION LIST DISPLAY............................................184 HOTEL SELL OPTIONS.............186 CREATE A CUSTOMER PROFILE.........................................................................................................................................................................................................................................................................184 HOTEL MISCELLANIOUS ENTRIES ......................................................REPRINT AN ITR ..........................186 REACTIVATE CANCELLED PROFILE ....................................................................185 CUSTOMER PROFILE........................................................................................................................................186 MODIFY A CUSTOMER PROFILE ...........185 HOTEL CODES ............................................................................................................................................................................................................................

INITIATES AMADEUS SELLING PLATFORM Click on icon on your desktop to browse Amadeus Selling plat form.L. increase your productivity and focus on delivering great customer service. just click on the left side on LAUNCH AMADEUS SELLING PLATFORM System initiates Amadeus selling plat form application System Response: 8 Amadeus Basic Amadeus Qatar W. If your home page by default for Amadeus Selling platform it will open automatically otherwise you could type amadeusvista.AMADEUS SELLING PLATFORM (AMADEUS VISTA) Amadeus Selling Platform (Vista) offers you a graphical interface to the Amadeus system making it easier for you to sell travel.L . Amadeus Vista has been recently renamed Amadeus Selling Platform. the intuitive graphical interface enables both new and expert users to make the most out of the Amadeus system. To launch your current version of Amadeus Selling Platform (Vista). All users of version 2.3P200 upwards will see the new name Amadeus Selling Platform in the user interface.com at address bar. Designed using the latest web technology.

System Response: 9 Amadeus Basic Amadeus Qatar W.L.L .

L. Fill boxes with your sign-in information Enter your password in password box Select at least one work area Click on icon to sign-in System Response: 10 Amadeus Basic Amadeus Qatar W. The security administrator may also set your sign so that you have to enter a password when you sign in. you sign in with your sign and a duty code. Your sign is created for you by your local security administrator who can grant attributes to your sign that control the functions you are allowed to use and the level of security you are permitted to have.SIGN-IN THE GRAPHIC MODE To sign in to Amadeus. The duty code is part of the security structure in Amadeus.L . after entering your password. in this case. you use a unique code or sign.

with the same agent: Sign-out of all work areas: JI 0000AA / GS JI A 0000AA / GS JI A/B/D/F0000AA / GS JI * 0000AA / GS JI 0000AA/GS – amadeus1 JD JB JJ0000AA / GS JO JO B JO A/C/F JO * 11 Amadeus Basic Amadeus Qatar W. that Agent can use all six work areas.SIGN-IN / SIGN-OUT ON COMMAND PAGE Two type of sign modes use in Amadeus are: 1. enter Explanation: JI 2345XY /GS JI JJ JI2345XY/GS Sign in transaction code Agent sign Slash followed by the duty code DUTY CODES AS CE GS PD Agent sell (travel agents only) Customer engineer General sales agent Pre/post departure agent PR RC SU TR Programmer Space control Supervisor TTY reject agent For each terminal there are six work areas. C.L. Sign in to training mode Sign-in in to first available area. B. Sign in to production mode 2. and F. SIGN OPTIONS ON COMMAND PAGE Sign-in entry to the first available area: Sign-in to work area A : Sign-in to multiple areas: Sign-in to all work area: Sign-in with password Display the status of work areas: Re-display the Sign-in message: Sign-in to Practice Training: Sign-out of the current active area: Sign-out of the specific area: Sign-out of multiple work areas. When agents share a terminal. each agent can work independently in a different area. E. The areas are identified as A.L . D. When one agent uses a terminal.

L. For example: JMXY MOVE BETWEEN WORK AREAS OPTIONS Sign in to another work area: Move to a specific work area: Move to a work area by agent Sign: Suspend a work area temporarily: JX C JMB JM AA JS 12 Amadeus Basic Amadeus Qatar W.L . MOVE BETWEEN AREAS When you sign in to more than one area. the terminal is automatically signed out. If you have not performed a transaction on your terminal within the last 120 minutes.If you have a PNR displayed in a particular area. you can move from one to another by entering JM Followed by the work area you want to Move to. The Amadeus system scans all signed-in terminals at 120-minute intervals. For example: JMB If you want to move to another area where more than one agent is signed in to the same Terminal. enter JM and the last two letters of your sign. the system displays the message PNR Present – please finish or ignore. You must ignore or end transacts the PNR before you can sign out.

LG TIME QCAT ACT. 13 Amadeus Basic Amadeus Qatar W.L.Q STATUS NAME B-IN TRN AA/SU. Enter: System Response: 5897400E DOHQR2900 PSEUDO CITY : AGY JD AREA TM MOD SG/DT.PRD for production.L .EN 24 SIGNED A-OUT 02M PRD AA/SU. or TRN for practice training Last two characters of agent sign Duty code Language code System time display (24:24hr clock)(12:12hr clock) Queue category used for agent sign sorting Active queue Active category Status of Sign-in Name of the first passenger entered in the PNR.STATUS OF WORK AREAS To display Status of the work areas of Sign-In.EN 24 SIGNED C NOT SIGNED D NOT SIGNED E NOT SIGNED F NOT SIGNED Explanation: 5897400E DOHQR2900 AGY TM MOD SG DT LG TIME QCAT ACT Q STATUS NAME Terminal number Office id Pseudo city code as a travel agency Time since last transaction in this area Mode.

To display your own office profile. etc… Corporate qualifier code as travel agency 0 1 2. 14 Amadeus Basic Amadeus Qatar W. hotel.34 5 System user airlines Participating airlines Travel agencies Hotel provider Car provider 6 7 8 9 Tour provider Surface provider Other provider Wholesaler 900 Office number The office profile is the security record which controls many functional features at office level. An office profile record is attached to each existing office id. The office id is structured as follows. Many transactions check the office Profile for security reasons. For Example office id: DOHQR2900 Explanation: DOH QR 2 City or airport code for terminal location Corporate code for airline. car. travel agency. enter: PV / DOHQR2120 (Office Id) or PV / 65209896 (IATA Number) “ANC” field of the office profile indicates the office has Authority to issue tickets.L.OFFICE PROFILE DISPLAY Every Amadeus terminal is associated to an office id.L . enter: PV To display the office profile for another office.

To access the index for the "Fares” Subject. by entering: HELP or HE You can also access help in the following ways: . You can display help Information any time. you have a choice of quick path entries. For Example. enter: HE FARES The index provides a list of all the pages contained in that subject. the fares subject Contains over 20 pages dealing with various aspects of fares. For example. which all begin with: HE You can find some of these quick paths listed in the main help index.AMADEUS HELP Online help contains a detailed description of all the entries that can be used in the Amadeus central system. even before you sign in to the system. and how to get to each page. or in the alphabetical index. For example the quick Paths that can be used to access help on ticketing are: HE TICKETING HE TICKET HE TIC 15 Amadeus Basic Amadeus Qatar W.L . or within a page. The information it contains is immediately updated as soon as functional enhancement is made to the system.By Transaction code . enter: GP INT You can display help on every transaction code used in the Amadeus system. To request help for A Transaction. to go to the introduction Page.By Subject index . enter: HE (transaction code) For example: HE FQD To access help pages.L.By Quick path The main subject index provides quick paths to various subjects. Online help is intended to provide you with the most up to-date support in the use of The Amadeus central system.

For example.L. you can Display online help for the transaction Code that you entered incorrectly by entering: HE/ If your error involves a multiple element entry. A table of contents follows which lists the sections in the page and indicates how to display them. The information in a help page usually begins with an example of the basic entry you can use for that application.If you make a mistake in an entry. enter: MS106 AMADEUS ONLINE HELP OPTIONS Help on Help : Help on a specific transaction: Help on a specific topic: Step-by-step instruction for common tasks: Help on the last transaction entered: List of updates to online help: HE HE HE NM HEPNR NAME HE STEPS HE/ HE UPDATES 16 Amadeus Basic Amadeus Qatar W. If this happens.L . to move to the section starting on line 106. Amadeus displays the help page for the first Transaction code used in the Entry. the system displays an error message.

you can display AIS and then return to your previous activity. You can move to the page you want to display by using special short commands called quick paths.AMADEUS INFORMATION SYSTEM – (A. If you are working in Amadeus.S) AIS is a central source of reference information available to all Amadeus users. even when you are not signed into Amadeus. others by External providers. You can display AIS pages at any time.I. For example.L . Some parts of AIS are updated by Amadeus.L. to access the Qatar Airways page enters: GG AIR QR To display main index of AIS topic enter: GG AIS AMADEUS INFORMATION SYSTEM DISPLAY OPTIONS Display AIS INDEX: Airline in Amadeus: Access Level: Airline in Amadeus: Function Levels: List of carriers with origin country: Amadeus functions supported by a specific airline: List of airline having their own AIS pages: Information provided by a specific airline: Airline's city information: Information about Amadeus Cars: Information on a specific car company: Information about Amadeus Hotels: Information on a specific hotel chain: Product announcements in Amadeus: Weather forecast for a specific city: Information on specific Airport: Information on a specific country: Information from a specific Amadeus ACO: Information on Amadeus Input & Output codes: GG GG GG GG GG GG GG GG GG GG GG GG GG GG GG GG GG GG AIS PCAL ACC PCAL FUN PCAL AIR PCA LH AIR AIS AIR QR AIR LH NYC CAR CAR ZI HTL HTL SI NEWS WEA JNB APT CDG COU QA AMA QA CODE 17 Amadeus Basic Amadeus Qatar W.

Display the code for a full name that you enter 2.L . Cars. companies. Cities. States) Companies (Airlines. The Encode and Decode transactions allow you to: 1.L. display a full list of codes You can encode and decode: Locations (Countries. and equipment in the entries you use in Amadeus and the displays that are Returned to you .In some cases.Therefore you need to be able to interpret the Codes you see and use.ENCODING AND DECODING Amadeus uses codes to represent locations. Rail) Equipment (Cars. Aircraft) To Encode an IATA Name: Examples: To Decode an IATA Code: Examples: DAN (IATA Name) DAN London DAN Heathrow DAC (IATA Code) DAC LON DAC LHR ENCODING AND DECODING OPTIONS Encode for Location: Encode/Decode a country: Encode/Decode a state: Encode/Decode an airline: Encode/Decode an aircraft: Encode/Decode a Hotel: Encode/Decode a car company: Decode City/Airport from three letters code: List all Airports for City: Decode an airline 2 letter code: Decode an airline number: List the states for a country: Nearest Ten Airports Location start with letter ‘’A’’ in a country DAN RIYADH DC QATAR DNS WASHINGTON DNA EMIRATES DNE 747 DNH MARRIOTT DNC AVIS DAC LAX DB NYC DNA GF DNA 072 DNS US DAN CHICAGO/N DAN A /FR 18 Amadeus Basic Amadeus Qatar W.Display the full name for a code that you enter 3. Hotels.

L. subtract. For both adding and subtracting. and divide.L . specify the year. or subtracting a percentage from the total. Enter: DD 02FEB 05 System Response: WED02FEB05 To display the system date. and elapsed Flight times. To display the day of the week for a specific date in the current year.25 Subtract DF 30-20 Multiply * DF 30*3 Divide / DF 20/2 You can calculate the base fare. total fare. or sales tax by adding a percentage to the base fare. multiply. as follows: TO DO THIS SYMBOL EXAMPLE Add .The elapsed flying time between two cities 19 Amadeus Basic Amadeus Qatar W. A clock: To display the time at different locations. for example: DD31DEC System Response: MON31DEC07 To display the day of the week for a specific date in another year. DF120.The time in one city relative to another 4. and the number of days between different dates. enter. time differences. the entry is the same: DF370P10 You can use the DD transaction as: A calendar: To display days of the week. enter: DD System Response: System Time is 0946/0946A on THU15MAR07 You can display the following times: 1.CONVERSION You can add. dates.The time difference between any two locations 3.The current time for anywhere in the world 2.

for example: DD SYD System Response: SYD Time Is 2049/ 849P on FRI16MAR07 SYD is 10HRS 00MIN Later To display a date a specified number of days after a given date. enter.L.L . enter for example: DD PAR1335/LAX1720 Explanation: DD Transaction code PAR 1335 / LAX 1720 Code for city of departure Departure time Separator Code for city of arrival Arrival time To display the date for a specific city. enter. for example: DD 25JAN/30 System Response: SAT24FEB07 U To display a date a specified number of days before a given date. for example: DD 25FEB/. enter.Current time in another city and difference between that city and your own. Enter: DD LON Time in another city compared to a specified time to another city.30 System Response: FRI26JAN07 You can combine the last two entry types to calculate a series of dates before and/or after the Specified date. enter: DD 18FEB/-7/7/30 System Response: SUN11FEB06/SUN25NOV06/TUE20MAR06 20 Amadeus Basic Amadeus Qatar W. For example. Enter: DD LON1800/NYC To display the elapsed flying time between two cities.

enter.L.L .To display the number of days between two dates. for example: DD 14JUL/25DEC System Response: 164 CONVERSION OPTIONS Calculate Percentage: Calculate time Difference between two Cities: Time for Specific City: Compare Two Cities Time: Number of Days after Date: Number of Days before Date: Day of the week for the Date: DF 950 P 10 DD PAR/NYC DD SYD DD NYC1800/LON DD 12DEC/27 DD 12DEC/-14 DD 25DEC 21 Amadeus Basic Amadeus Qatar W.

last Availability from Amadeus principal displays.AMADEUS AIR Amadeus Air provides airline Schedule and availability information for flight that have seats available for sale. Message sent to Airline at end of transaction.L. Availability and schedule displays contain flights for airlines that have a sales agreement with Amadeus.L . . when Numeric Availability' is supported. Airlines can have the following access levels with Amadeus: / Amadeus Access: both Amadeus access update and Amadeus access sell. * Direct Access:: real-time link to airline system to display accurate availability (Blank) Standard Access: flight availability and schedules updated weekly. : Amadeus Access update: provides real-time schedule updates and. 22 Amadeus Basic Amadeus Qatar W. Amadeus Access Sell: fully secured sale (HK) for each seat.

If you do not specify a time. The Transaction code for a neutral availability is (AN) or neutral schedule is (SN).L . the display includes flights departing up to one hour before The current time (for the current date) or flights departing from 0000 (midnight) on The day of departure (for a future date). availability status codes are shown for each class of service. If you do not specify a time. Flights in the past are shown in an availability display without availability status Codes. the display starts with flights arriving up one hour before the current time (for the current date) or flights arriving from 0000 (Mid night) on the day of arrival (for a future date). for airlines that have a sales agreement with Amadeus.L. the display starts with flights departing up to one hour before the current time (for the current date) or flights departing from 0000 (mid night) on the day of departure (for a future date). 23 Amadeus Basic Amadeus Qatar W. Based on the transaction code and parameters you use to request the display. availability Status codes are shown for each class of service. To request A different type of display. regardless of whether seats are Available. replace AN or SN with any of the following: AA or SA For A display by arrival time AD or SD For A display by departure time AE or SE For A display by elapsed travel time BY NEUTRAL DISPLAY A neutral display (AN or SN) shows flights departing up to one hour before the departure time you specify. BY ARRIVAL TIME DISPLAY A display by arrival time (AA or SA ) shows flights in order of arrival and starts with flights arriving up To one hour before the time you specify.AMADEUS AVAILABILITY An Amadeus availability display shows all flights with at least one seat available for sale or Waitlist. regardless of whether seats are available. If you do not specify A time. AMADEUS SCHEDULE An Amadeus schedule display shows all flights operated by all airlines who submit schedule Information to Amadeus. The schedule display also shown flown flights availability and schedule displays include flights up To 361days in the future (less for some airlines) And up to 3 days in the past are stored in the system. for all airlines which have sales agreement with Amadeus. BY DEPARTURE TIME DISPLAY A display by departure time (AD or SD ) shows flights in order of departure and starts with flights departing up to one hour before the time you specify.

For example: Assuming you specify a departure time of 1600.Non-stop flights. European Union regulations apply in most Amadeus market except the US ACO. 1. Flights with an equipment change en route and connections by elapsed flight time Two and three segment connections. -----------------------------------------------------------------------! Flight ! Elapsed ! Elapsed time ! Display ! ! Departs ! Flight time ! From 1600 ! Order ! -------------------------------------------------------------------------------! 1630 ! 5hrs 45min ! 6hrs 15min ! Second ! ! 1700 ! 5hrs ! 6hrs ! First ! ! 1800 ! 4hrs 30min ! 6hrs 30min ! Third ! ! 1900 ! 4hrs ! 7hrs ! Fourth ! --------------------------------------------------------------------------------- The order of flights described below applies to all types of availability and schedule display for European Union regulations except USA.L.L . the following table shows the order in which four flights would appear on the availability or schedule display. AN 11JUL DOHDXB / K F SN 11JUL DOHDXB / K F For Specific Transit point (Via). by elapsed flight time (shortest to longest) 3. AN 11JUL DOHDXB / C F SN 11JUL DOHDXB / C F For Specific Cabin.BY ELAPSED TRAVEL TIME DISPLAY A display by elapsed travel time (AE or SE ) shows flights in the order determined by the following calculation: the actual elapsed flight Time (including stopover and connecting time) plus the time between the departure time you specify and the actual departure time of the flight. AN 11JUL DOHDXB / A QR SN 11JUL DOHDXB / A QR For Specific Class. and interline connections are not sorted. AMADEUS AVAILABILITY / SCHEDULE OPTIONS To request an availability or schedule display For One-way routing AN 11JUL DOHDXB SN 11JUL DOHDXB For Specific Time. online connections. AN11JUL DOHDXB 0900/ X AUH / A GF / C F SN 11JUL DOHDXB 0900/ X AUH / A GF / C F 24 Amadeus Basic Amadeus Qatar W. AN 11JUL DOHDXB 0900 SN 11JUL DOHDXB 0900 For Specific Carrier. AN 11JUL DOHDXB / X AUH SN 11JUL DOHDXB / X AUH Combination. by departure time (earliest to latest) 2. Direct flights.

L.DIRECT ACCESS Direct access provides you with direct access to the reservation systems of major airlines. you can see the last seat available on a flight. MD or MB MU or MT MD MB MU MT MN MY MPAN MPSN Moves To A Subsequent Screen Moves To A Preceding Screen Move Down Move Bottom Move Up Move Top Moves Next Day Moves Previous Day Redisplay Last Availability cleared Screen Redisplay Last Schedule Cleared Screen 25 Amadeus Basic Amadeus Qatar W. Link between Amadeus and the airline inventory system for 3-minutes only. You can only use the availability-by-departure time (AD) Transaction code. Using standard Amadeus entries. or show a waitlist status on other types of Amadeus display. without the airline rejecting the booking after end transaction. you can obtain current information on availability of seats through a real Time link between Amadeus and the airline. Enter. You can see up to maximum of 26 classes of service in a direct access display. for example: 1EKAD12SEPDOHDXB or Display Amadeus availability and apply change entry for specific line number of airline required. Flights can be sold even if they are on request. Enter: ACL4 System Response: 21 22 EK842 EK844 F9 V9 F9 V9 Y9 T9 Y9 T9 B9 H9 B9 H9 Q9 S9 Q9 S9 K9 K9 DOH DXB 0940 DOH DXB 1300 0940 1300 0 777 0 777 Direct Access Availability Starts with Line 21 Scrolling entries are used to request additional displays within the same period of availability or schedule display. All Amadeus users can directly access the inventory systems of the Airlines that have a direct access agreement with Amadeus. By accessing the airline's reservation system directly.L . For example EK846 on line number 4 of Amadeus Display Screen. enter the number 1 Followed by the two-letter airline code. When you know that the airline has a direct access agreement with Amadeus.

L.L .Modifications to a current display can be made by entering the transaction code for change – AC (availability change) or SC (schedule change) combined with the new information for the area to be modified. Multiple changes can be combined in a single transaction. If they are entered in the following sequence: Date Period AC 15JUN or SC 15JUN Only Origin City AC MUC or SC MUC Only Destination City AC //MIL or SC //MIL City Pair AC MUCMIL or SC MUCMIL Specific Carrier AC /AEK or SC /AEK After 2 Days AC2 or SC 2 Before 3 Days AC -3 or SC -3 26 Amadeus Basic Amadeus Qatar W.

L .L.TIME TABLE Timetable displays can be requested using the following transaction codes: TA TD TE TN By Arrival Time Order By Departure Time Order By Elapsed Time Order By Neutral Order TIME TABLE DISPLAY OPTIONS Weekly timetable Weekly timetable from specific date Weekly timetable for specific carrier TN DOHCAS TN01JULDOHCAS TNDOHCAS/AQR 27 Amadeus Basic Amadeus Qatar W.

enter for example: DO QR620/12JUL FLIGHT INFORMATION DISPLAY OPTIONS From availability / schedule displayed: From PNR segment: By Flight Information DO2 DO2 DOBA124/12JAN 28 Amadeus Basic Amadeus Qatar W. Flight information is available for airlines that have a sales agreement with Amadeus. enter. This entry is used to display the latest known operational details of the flight. If you request FLIFO for a flight operated by another Airline. To request flight information for a specific flight today. The information available in FLIFO is provided to Amadeus by the airline.FLIGHT INFORMATION FLIFO is flight information stored and displayed in Amadeus.L. Availability.L . for example: DO QR620 For a specific date. You can display FLIFO by specifying the flight number. the system displays an error message telling you that flight information is not available. It provides the most up-to-date planned and operational information about a particular flight both before and after departure. or Schedule displays. or with short-cut entries from the PNR.

A PNR can contain a maximum of 999 elements but it must contain the following five mandatory elements: . and other information related to passenger’s trip. you enter the transaction code NM followed by followed by the passenger's surname. SINGLE PASSENGER NAME To enter a name element for a single passenger. you can use an end transaction entry to file the record in The Amadeus central system.Contact element .To Add Individual Name Elements for a Group At least one name element is mandatory for the creation of a PNR and to end transaction on a retrieved PNR.L . When a PNR is filed in the system. The system uses the passenger type codes for fare pricing and to create OSI or SSR elements that identify the status of certain passengers. and the given name or initial.character code called a record locator which you can use to retrieve The PNR NAME ELEMENT The Name Entry Is Used: . Each PNR consists of a collection of information items called elements. 29 Amadeus Basic Amadeus Qatar W.Name element . it is assigned a six. You can also add a title.Received from element A passenger name A booking for a flight or other service A telephone number.Itinerary element .To Insert Names for Individual Passengers into A PNR during Creation .L. preceded by a space. NM1ALNASSAR/JAFFER MR System Response: 1. or contact information for the person making the booking An indication of the arrangements for issuing a ticket for the booking The Name of the person who has mad the booking After you have entered the five mandatory elements. a slash.Ticketing element . ALNASSAR/JAFFER MR Note: The surname must contain a minimum of two characters and can contain up to 59Characters.PASSENGER NAME RECORD A passenger name record (PNR) contains the details of a passenger's reservation.

enter.L . Enter NM followed by the number of passengers sharing the surname. which you can combine with other type codes. Entry: NM1ALSAAD/BADER MR 1ALNASSAR/JAFFER MR or NM1ALSAAD/BADER MR .L. you can enter only one type code per passenger. in the end of every title. For child passengers between the ages of 2 and 11.ALNASSAR/JAFFER MR 2. The exceptions are the infant and id codes. For example: NM1ALEMADI/YASIN(CHD /01JAN06) System Response: 1. When you enter CHD . This is useful for Family parties. For example. with each passenger separated by a slash.ALNASSAR/NOORA MISS MULTIPLE PASSENGER WITH DIFFERENT SURNAMES Multiple surnames.In general. followed by a slash and the given name and title of each Passenger.ALNASSAR/JAFFER MR 2. with the individual passenger name for each. The transaction code NM is required only at the beginning of the entry or we can enter multiple surnames with using. ALEMADI/YASIN(CHD/01JAN06) 2 SSR CHLD LH HK1 01JAN06 MULTIPLE PASSENGER WITH SAME SURNAME If several passengers with the same surname are travelling together. Here is an Example Entry: NM1JONES/TOM(YTH) The passenger type code YTH indicates that the passenger is a youth. You enter the passenger type code between parentheses immediately after the first name or title. then you only need to enter the surname once.ALNASSAR/MARIYUM MRS 3. etc. you must use the type code CHD. NM1ALNASSAR/JAFFER MR System Response: 1.ALSAAD/BADER MR 30 Amadeus Basic Amadeus Qatar W. can be entered in a single entry. enter: NM3ALNASSAR/JAFFER MR/MARIYUM MRS/NOORA MISS System Response: 1. the system generates an SSR element to inform the airline that the passenger is a child and is to be treated accordingly.

same surname:NM2ALKULAIFI/ALI MR/NORA MRS Multi Passenger with different surname: NM1ALKULAIFI/ALIMR. INFANT SURNAME SAME AS ADULT ASSOCIATED Entry: NM 1ALEMADI/NOORA MRS(INF/ NASREEN/16JUN09) System Response: 1.L.ALEMADI/NOORA MRS(INF/NASREEN/16JUN09) 3 SSR INFT QR NN1 ALEMADI/NASREEN 16JUN09/S2 INFANT SURNAME DIFFERENT WITH ADULT ASSOCIATED Entry: NM 1ALEMADI/NOORA MRS(INF ALNASSAR/NASREEN/16JUN09) System Response: 1.ALEMADI/NOORA MRS(INFALNASSAR/NASREEN/16JUN09) 3 SSR INFT QR NN1 ALNASSAR/NASREEN 16JUN09/S2 NAME FIELD OPTIONS Single Passenger: NM1ALKULAIFI/ALI MR Multi Passengers.L .PASSENGER WITH INFANT There is a special passenger type code (INF) for infants travelling with an adult passenger. different surname as Adult: NM1ALKULAIFI/NORAMRS (INFALNAIMI/NASIR/16JUN09) 31 Amadeus Basic Amadeus Qatar W. same surname as Adult: NM1ALKULAIFI /NORA MRS (INF/NASIR/16JUN09) Infant. This type code is exceptional as it is entered with the accompanying adult passenger. NM 1ALKULAIFI/NORSMRS Child Passenger: NM1ALKULAIFI/JAFFERMR(CHD/16JUN06) Infant.

SSQR001B10DECDOHLHR4 Explanation SS QR001 B 10DEC DOHLHR 4 or NN4 Segment Sell Transaction Code Airline Code and Flight Number Class of Service Departure Date Origin and Destination Airport Codes Number of Seats Requested or SSQR001B10DECDOHLHRNN4 When you have availability or schedule display on your screen. you can make a short Sell segment entry directly from the display. A PNR can contain up to99 itinerary elements in the PNR. The long sell entry does not refer to an availability or schedule. you can book a seat using a long sell entry. When you know all the details for a specific flight. 32 Amadeus Basic Amadeus Qatar W. the system displays the response as an element in the PNR with the appropriate action code for the Airline’s sales agreement with Amadeus.L .Direct sell (long entry) . .Sell from availability (short entry) Each time you make a sell entry. A long sell entry is also called a direct sell entry. and are number consecutively. the itinerary element follow the Name.SELL SEGMENT An itinerary element can be a flight. hotel. car or ground transportation element.L. Each individual itinerary element is called segment.

Book 3 seats in M class on the first segment.L. Enter: SS 1F2 Explanation SS 1 F 2 Segment Sell Transaction Code Number of Seats Class of Service Availability or Schedule Line Number Here are some examples of entries you can make when you want to book connecting flight in a different class of service: 1. C class on the second segment and F class for third segment.L . both segments on line 4 of availability display.AN ** LHR HEATHROW.Book 3 seats in M class on the first segment and C class on the second segment.GB ** ** IC/HI/CP ** ** GR8 RATES AT SELECTED LONDON HOTELS ** ** ** ALL RATES IN GBP*PER ROOM/PER NIGHT ** >GGHTL6CNEWS 1 2 QR 005 QR 001 F6 A5 J9 L9 F9 A9 J9 L9 D9 Q9 D9 Q9 I0 K9 I0 K9 Y9 T9 Y9 T9 B9 V9 B9 V9 /DOH W9 H0 /DOH W0 H0 LHR 3 LHR 3 1150 1300 98 SU 12DEC 0000 1640 1750 0/332 0/332 7:50 7:50 To sell one F class seat for QR001. Enter: SS3MCF4 33 Amadeus Basic Amadeus Qatar W.The availability display below illustrates the short sell Entry: ** AMADEUS AVAILABILITY . Enter: SS3MC4 2. all segments on line 4 of an availability Display.

CONTACT
A PNR must include a contact element (to indicate where passengers can be contacted) before you make an end of transaction during PNR creation or after PNR retrieval. Every passenger in the PNR must be covered by a contact element. A PNR can contain a maximum Of 127 contact elements & the contact element consists of the transaction code AP, followed by 1-90 characters of free-flow text. For example, Enter: AP DOH 4667579 – H Explanation
AP DOH 4667579 -H Contact Transaction Code City code of the Telephone Number Telephone Number Dash, followed by the telephone location indicator

In addition to telephone contact elements, you can enter e-mail contact elements. For e-mail: APE- abc@abc.com

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TICKET ARRANGEMENT
A ticketing arrangement element, also referred to as a TK element must be included in the PNR to indicate the status of the ticket Issuance for all passengers in the PNR. The ticket arrangement element must be present in a newly created or retrieved PNR before end of transaction is accepted by the system. The maximum number of active ticketing arrangement elements for each PNR is 127. Basic entry for ticket arrangement: TKOK Where TK is transaction code for ticket arrangement OK TL
Tickets have been issued (no queue placement) Ticket time limit is used to request ticket issuance on a specific date and time, and in your office or in another location. Automatic queue placement to queue 8, Category C1. This identifier enables the itinerary to be automatically cancelled when the date entered in the TK Element is reached. THE system automatically cancels the Itinerary (XI) and ends transaction (ET). The cancellation takes place at local date and time.

XL

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RECEIVED FROM
The received from (RF) element indicates who has instructed you to make or update a reservation. The RF Element is mandatory. After you create or modify a PNR, you cannot file the PNR unless an RF element is Present. The RF element only appears in the PNR during the current session and is recorded in PNR history when the PNR is filed at the end of transaction. The basic received from entry consists of the transaction code RF followed by the name of the responsible person. You can enter the name in any format. The RF element can contain a maximum of 69 characters, including spaces. Basic Entry for Received From: RF MR ALNASSAR Explanation RF MR ALNASSAR Received from transaction code Free flow text

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and SSR elements. and SSR elements.(6. and redisplay the PNR. If failed to remove ‘’ HX’’ segments from the PNR. Note: 37 Amadeus Basic Amadeus Qatar W. UN. UN.END TRANSACTION When you have entered the five mandatory elements to create a PNR. such as the FA or FB element. are updated or removed from the PNR as appropriate. enter: ER With one entry you can end transaction and change advice codes in the PNR. To file and close the PNR. associated Elements. Enter: ER K Please cancel all ‘’ HX ’’ segments from the Amadeus PNR. and auxiliary segments. airline may raised the ADM’S to travel agency. This entry changes advice codes in the Air. associated elements. And UC are transferred to the history section of the PNR. enter: ET System Response: END OF TRANSACTION COMPLETE .L. are updated or removed From the PNR as appropriate. In addition. and UC are transferred to the history section of the PNR. Car. and auxiliary segments. Enter: ET K With one entry you can end transaction and change advice codes. Car. Hotel.L . such as the FA or FB element. Elements that contain the codes NO. Hotel. you must end transaction to the record in the system. Elements that contain the codes NO.Character Record Locator) To end transaction and redisplay the PNR on your screen. In addition. This entry changes advice codes in the Air.

L. the ignore entry removes any record of the PNR from the system. Basic entry: IG System Response: -IGNORED-IGNORED-ABC123 For a newly created PNR For a retrieved PNR When you want to ignore current updates to an existing PNR and have the PNR redisplay on your screen in its original form without any modification. Any entries that are on the screen remain until the screen is cleared. enter: IR 38 Amadeus Basic Amadeus Qatar W.IGNORE The ignore entry disregards all entries made during the current PNR session.L . During PNR creation.

a message is sent to the vendor(Air Line. enter: XE 2 You make the cancel itinerary entry (XI) to cancel all active itinerary elements of the PNR: XI You cancel Seat request element on the line 6: SX6 39 Amadeus Basic Amadeus Qatar W. Car.L.L . Hotel. etc.CANCELING PNR elements are divided in to three categories: Name Elements Flight Segments Other You make the cancel entry (XE) to move single or multiple active elements from the face of a PNR to PNR history. To cancel Element on line 2 . When you cancel an itinerary element.).

L. Enter: Explanation RT /S RT/S Transaction code Slash followed by partial name or alphabet RETRIEVING A PNR FROM NAME LIST DISPLAY To display a PNR from a list displayed by another retrieval entry.L . For example: RT/SMITH/J Explanation RT /SMITH/J Transaction Code Slash followed by name or group name RETRIEVING A PNR BY ALPHABET Retrieve PNR For Partial Name or Alphabet. For an exact search.That other offices in the same chain created RETRIEVING A PNR BY RECORD LOCATOR All agents can retrieve PNRS for which they are responsible. A travel agency can retrieve: . or for which an EOS agreement is in place. enter: RT 2 (2 Is the Reference Number) To redisplay the list before or after modifying the displayed PNR.Containing PTAS that it created .All PNRS for which the agency or another office defined by security has responsibility .RETRIEVAL The retrieve PNR transaction is used to retrieve and display an active PNR or to redisplay a PNR during the current session. enter the full name. enter: RT 0 40 Amadeus Basic Amadeus Qatar W. by entering: RTW4RQL4 Explanation RT W4RQL4 Transaction Code Record Locator RETRIEVING A PNR BY SURNAME This entry is limited to the office with responsibility for the PNR.

enter the date after the flight number. enter: LM 0 41 Amadeus Basic Amadeus Qatar W.L . for example: LM 002 To redisplay the search by flight display. Only the PNRS that you are allowed to retrieve individually appear in the list. To list all PNRS for A flight on a Specific date. For example: LM/BA902/10JUN/LHRFRA Explanation LM /BA902 /10JUN LHRFRA Transaction Code Slash followed by the airline code and flight number Slash followed by the date Origin and Destination Airport codes RETRIEVING A PNR FROM LIST OF FLIGHT SEARCH DISPLAY You can retrieve A PNR from A search by flight display using the transaction code LM followed by the line number for the PNR in the Display.RETRIEVING A PNR BY FLIGHT NUMBER AND NAME To Display a PNR by Flight Number and Name.L. Enter: RTQR001/23DEC-ALNASSAR Explanation RT QR001 /23DEC -ALNASSAR Retriever transaction code Flight number Slash followed by date Dash followed by passenger name RETRIEVING A PNR BY FLIGHT NUMBER The PNRS that have been created for a specific flight on a specified date.

L.ALNASSAR/MARIAM MRS(INF/NOORA/16JUN09) 3.ENTER THE NAME/NAMES Single Name: NM1ALNASSAR/KHALIFA MR Same Family Name for 2 Passengers: NM2 ALNASSAR/KHALIFA MR/MARIAM MRS Child Name: NM 1ALNASSAR/THAMER MR(CHD/01JUN03) Infant Family Name as Adult: NM1ALNASSAR/MARIAM MRS(INF/NOORA/16JUN09) Infant Family Name different from Adult: NM1ALNASSAR/MARIAM MRS(INFSHEIKHA/NOORA/16JUN08) System Response: RP/DOH1A0980/ 1.AN ** DXB DUBAI.STEPS TO CREATE A PNR Following are the steps to create a PNR.SELL THE AIR SEGMENT/ SEGMENTS Sell the Air segment / segments from the availability display. For Example: Sell ‘’3’’ seats on ‘’EK848’’ (Line Number 2 of availability display) in ‘’V’’ class.ALNASSAR/KHALIFA MR 4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M NON SMOKING FLIGHT LEG SEE RTSVC 5 SSR INFT EK NN1 ALNASSAR/NOORA 16JUN09/S4/P2 6 SSR CHLD LH HK1 01JUN03 42 Amadeus Basic Amadeus Qatar W.ALNASSAR/THAMER MR(CHD/01JUN03) 2. Entry: SS3V2 System Response: RP/DOH1A0980/ 1 EK 848 V 15JUN 5 DOHDXB DK3 NON SMOKING FLIGHT LEG SEE RTSVC 0345 0545 15JUN E 0 332 M STEP 3.L .AE 1 2 3 4 QR 102 EK 848 QR 100 EK 842 F9 Q9 F4 B4 F9 Q9 F4 B4 P9 K9 A4 K4 P9 K9 A4 K4 A5 H9 J4 Q4 A0 H9 J4 Q4 Y9 V9 C4 H4 Y9 V9 C4 H4 B9 T9 Y4 L4 B9 L9 W9 W4 T4 L9 M9 /DOH M4 DOH V4 M9 /DOH DOH DXB 1 DXB 1 DXB 1 DXB 1 0050 0345 0755 0945 0255 0545 1000 1145 130 FR 15JUN 0000 E0/320 E0/332 E0/320 E0/332 1:05 1:00 1:05 1:00 Y4 W4 M4 L4 T4 V4 STEP 2.or – SN15JUNDOHDXB System Response: AN15JUNDOHDXB ** AMADEUS AVAILABILITY . STEP 1 – DISPLAY THE AVAILABILITY / SCHEDULE Entry: AN15JUNDOHDXB .

ENTER THE CONTACT DETAILS Telephone contact of passenger: AP DOH 4667579 B C/O ZAFAR Travel Agency Contact: AP (Press ENTER key) E-mail contact: APE-abc@abc.COM 7 TK OK05FEB/DOH1A0980 8 SSR INFT EK NN1 ALNASSAR/NOORA 16JAN09/S4/P2 9 SSR CHLD LH HK1 01JAN03 43 Amadeus Basic Amadeus Qatar W. No Time Limit: TKOK .com System Response: RP/DOH1A0980/ 1.OR Ticket arrangement.ALNASSAR/KHALIFA MR 4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M NON SMOKING FLIGHT LEG SEE RTSVC 5 AP DOH 4667579 B C/O ZAFAR 6 APE ABC@ABC.ALNASSAR/MARIAM MRS(INF/NOORA/16JAN09) 3.ALNASSAR/KHALIFA MR 4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M NON SMOKING FLIGHT LEG SEE RTSVC 5 AP DOH 4667579 B C/O ZAFAR 6 APE ABC@ABC.ALNASSAR/THAMER MR(CHD/01JAN03) 2.STEP 4.ALNASSAR/KHALIFA MR 4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E 0 332 M 5 AP DOH 4667579 B C/O ZAFAR 6 APE ABC@ABC.COM 7 SSR INFT EK NN1 ALNASSAR/NOORA 16JUN09/S4/P2 8 SSR CHLD LH HK1 01JUN03 STEP 5.ENTER THE RECEIVED FROM ELEMENT Received from (contact person’s name): RF KHALIFA System Response: RP/DOH1A0980/ RF KHALIFA 1.L.ALNASSAR/MARIAM MRS(INF/NOORA/16JUN09) 3.COM 7 TK OK05FEB/DOH1A0980 8 SSR INFT EK NN1 ALNASSAR/NOORA 16JUN09/S4/P2 9 SSR CHLD LH HK1 01JUN03 STEP 6.ALNASSAR/THAMER MR(CHD/01JUN03) 2.ALNASSAR/MARIAM MRS(INF/NOORA/16JUN09) 3. With Time Limit: TK TL10JUN/1200 System Response: RP/DOH1A0980/ 1.L .ALNASSAR/THAMER MR(CHD/01JUN03) 2.ENTER THE TICKET ARRANGEMENT OPTION Ticket arrangement.

STEP 7.ALNASSAR/MARIAM MRS(INF/NOORA/16JAN09) 3.L.L .COM 7 TK OK05FEB/DOH1A0980 8 SSR INFT EK HN1 ALNASSAR/NOORA 16JAN09/S4/P2 9 SSR CHLD LH HK1 01JAN03 44 Amadeus Basic Amadeus Qatar W.ALNASSAR/THAMER MR(CHD/01JAN03) 2.ALNASSAR/KHALIFA MR 4 EK 848 V 15JUN 5 DOHDXB HK3 0345 0545 15JUN E EK/AKTY6F 5 AP DOH 4667579 B C/O ZAFAR 6 APE ABC@ABC.OR End Transaction to save changes and redisplay PNR: ER System Response: --.RLR --RP/DOH1A0980/DOH1A0980 AA/SU 5FEB07/0832Z ZAEYOT DOH1A0980/0001AA/5FEB07 1.END TRANSACTION TO SAVE THE PNR End Transaction to save changes: ET .

An OSI element is not a service request and does not require confirmation from the airline. If the OSI element is for all airlines in the itinerary enter YY as A common code. Basic Entry: OS QR VIP COMPANY PRESIDENT Transaction code Specified airline specified for the OSI message OSI text Explanation: OS QR VIP COMPANY PRESIDENT 45 Amadeus Basic Amadeus Qatar W.L . A PNR can contain a maximum of 127 OSI elements.OTHER SERVICE INFORMATION(OSI) An OSI (other service information) element contains special information regarding a passenger or passengers in the PNR that is sent to the airlines that appear in the itinerary. The mandatory items in an OSI entry are the transaction code OS and the twoletter code of the airline to which the information is to be sent. The entry can contain a maximum of 68 characters.L.

SPECIAL SEERVICE REQUEST(SSR) An SSR (special service request) is an application to an airline to provide a particular facility for A Passenger or passengers. Enter SR FOID QR HK1-PP1234567/P1 SPECIAL SERVICE REQUEST FOR PASSPORT (AIPS) To create an SSR for passport / identity Card information(AIPS): SR DOCS QR HK1-P-GBR-1234567-USA-04FEB67-M-15DEC09-JACKSON/MICHEL-H/P1 46 Amadeus Basic Amadeus Qatar W. Enter: SRVGML For IATA-Meal Codes Enter: HE MEAL CODE SPECIAL SERVICE REQUEST FOR FOID To create an SSR for a FOID as a passport number. A special service request is made using an SR entry. you enter SR followed by a four-character service code.L . A PNR can contain a maximum of 127 active SSR elements. To Create SSR elements for all flight segments in an Amadeus PNR. For example request for vegetarian meal.L. which generates an SSR element in the PNR and a request message to the airline or airlines Concerned.

each offering special features to their frequent flyers. Each frequent flyer is assigned an individual identification number.L. To display the table of airlines that have agreements. When there is more than one name element in the PNR. FFN QR-123456789/P1 Explanation: FFN QR -123456789 /P1 Transaction Code Airline code Dash followed by the frequent flyer number Slash followed by passenger name element number SR FQTV QR-QR123456789/P1 Manual Entry: 47 Amadeus Basic Amadeus Qatar W.FREQUENT FLYER Many airlines offer frequent flyer programs to passengers who travel often on their airline. passenger association is mandatory in the entry.Passenger Family Name and Given Name or Initial 2. Some airlines maintain a database with frequent flyer records in Amadeus containing the following information: 1. enter: VFFD You can use transactions for frequent flyer passengers: To display the name of a passenger as it is stored in the frequent flyer database of an airline. enter: FFN CREATING A FREQUENT FLYER SSR ELEMENT FFN (Airline Code) – (Frequent Flyer Account Number) This entry creates an SSR FQTV for a name element that is already in the PNR. enter: FFA If the name element for the frequent flyer has already been entered in the PNR and you only want to enter the SSRFQTV element for mileage accrual.Frequent Flyer Identification Number 3.L . These programs vary from airline to airline. Enter: FFD To create a name element and enter a frequent flyer SSR FQTV element for mileage accrual.Frequent Flyer Priority Number.

HK. Entry: SM QR001/ F/12MAR DOHLHR SEAT MAP DISPLAY FROM PNR FLIGHT SGMENT To display seat map for segment 8. enter: ST BASIC SEAT REQUEST – SMOKING To make a basic request for a smoking seat. add one or more of the following area codes W Window A Aisle B Bulkhead To request smoking window. SS. enter: ST /S To specify a preferred part of the aircraft. KK. This is used to facilitate advance seating requests. BASIC SEAT REQUEST – NON SMOKING To make a basic request for a non-smoking seat. enter: ST /R/12A SEAT MAP DISPLAY The display seat map entry shows the layout of the aircraft cabin for a particular flight and class.L. RR. enter: ST /S/W To request specific seat number. TK.ADVANCE SEAT REQUEST An advance seating request is an application to an airline to reserve specific seating at booking time for a passenger or passengers. enter: Explanation: SM 8 Transaction Code Flight Segment Number SM8 48 Amadeus Basic Amadeus Qatar W. Advance seating request entries can only be made for flight segments with one of the following status codes -. A PNR can contain a maximum of 127 seating SSR elements. LK.L .

Entry: SOBAC25NOVLHRJFK Explanation: SO BA C 25NOV LHR JFK Transaction Code Airline Code Class of Service Departure date (optional).L . it will be printed on the ticket. when you do not know all the details of a passenger’s flight plans but you still want to complete. Flight number is required for open segment. you can specify the departure and arrival cities. If the departure date is specified.L. Departure City Arrival City 49 Amadeus Basic Amadeus Qatar W. instead of booking an air segment. price and ticket the itinerary.OPEN FLIGHT SEGMENT Enter an open segment. In the open segment.

ARNK An arrival unknown segment is an information segment you enter in the PNR to maintain segment continuity. or the arrival is by unspecified transport. SIARNK16MAY Explanation: SI Transaction Code ARNK Arrival Not Known Indicator 16MAY Arrival Date (Optional) 50 Amadeus Basic Amadeus Qatar W.L. you can add this to your entry.L .ARRIVAL UNKNOWN . Entry: SIARNK If you know the arrival date. Arrival unknown means that the method of transportation from the destination of one segment to the origin of the next segment is not known or the arrival city of the previous segment does not match the departure city of the next segment in the itinerary.

You can only use this entry for segments with confirmed status codes.L. for example: Entry: 3/RR Explanation: 3/ RR Segment Number. Enter.L .RECONFIRMING SEGMENT You can reconfirm a segment that was originally booked in Amadeus. Followed By Slash Status Code for Reconfirmed Segment Note: Please Check the Line Number before Reconfirm the Segment 51 Amadeus Basic Amadeus Qatar W.

L. QUEUE TO OWN OFFICE ON TODAY’S DATE ENTRY: OP/FREE TEXT Explanation: OP /FREE TEXT Transaction Code Optional free-flow text. preceded by optional slash 52 Amadeus Basic Amadeus Qatar W.OPTION QUEUE The option element is used to place a newly created or retrieved PNR to a specified office on a specified queue on a specified date. preceded by optional slash QUEUE TO OWN OFFICE ON SPECIFIED DATE ENTRY: OP 10APR/FREE TEXT Explanation: OP 10APR /FREE TEXT Transaction code Queuing date Optional free-flow text. followed by the identification of the office where it is to be queued and the date on which it is to be queued. The option element entry consists of the transaction code op.L .

Whole PNR) WRS/RT (Currently Displayed PNR .1st Screen) PRINTING OPTIONS Display Basic Itinerary Extended Itinerary Print Basic Itinerary Print Extended Itinerary Print Joint Extended Itinerary IBD IED IBP IEP IEPJ 53 Amadeus Basic Amadeus Qatar W.WRA Prints the entire PNR .L. . enter the print transaction code WR followed by either an A (All) or S (Screen).WRS Prints the first screen of the PNR The Retrieval Entry: WRA/RT (Entire Currently Displayed PNR . To print an existing PNR on default printer.L .PRINTING To print currently displayed PNR or 1st screen on local printer press print screen button on your key board or press CTRL + P .

91 /S3-7 /P2 Transaction code Electronic ticket indicator Passenger type indicator (PAX or INF) (optional) Three-digit airline code Ten-digit document number.ticket number (FHE) entry is necessary for either of the following reasons: .L.MANUALLY INSERT TICKET NUMBER The manual E.L . For example: FHE INF 0051234567890-91/S3-7/P2 Explanation: FH E INF 005 1234567890 . If the airline in your itinerary does not support automatic ticket number transmission.Tickets have not been issued by the system automatically . you must send the ticket number to the airline manually or call airline.Ticket have been issued automatically but you need to re-enter ticket numbers When you enter an FHE element. the ticket number is sent automatically to the airlines in the itinerary that have agreed to receive them. Hyphen and last two digits of the last Segment association (if applicable) Single passenger association (if more than one Passenger) 54 Amadeus Basic Amadeus Qatar W.

enter.DM LON /15DEC08 For Example: DM CDG System Response: CDG Standard Minimum Connecting Times CDG-CDG FROM TO CC FLTN-FLTR ORGN EQPTM-CC FLTN-FLTR DEST EQPTM 12AD/D HMM 115 115 D/I HMM 115 115 I/D HMM 115 115 I/I HMM 115 115 Explanation: D/D D/I I/D I/I HMM Transfer Type . DM LON –or. for example: DM CDG -2B To specify both arrival and departure terminals.MINIMUM CONNECTING TIME The DM transaction shows the minimum time passengers must allow making a connection between flights at an airport or city. for example: DM CDG 2A To specify the departure terminal of the outbound flight. enter: DM CDG 2A -2B To display the connection times that apply between flights of two specific airlines at a specific airport.International/International H = Hours.International/Domestic Transfer Type .L . Enter. MM = Minutes To display the minimum connection times between two airports.Domestic/International Transfer Type . For example: DM LGW -LHR To specify the arrival terminal of the inbound flight. include the Airline and airport codes in your dm entry as follows: DM AF / CDG / LH 55 Amadeus Basic Amadeus Qatar W. include both airport codes in your dm entry. enter DM followed by the City Code and (Optionally) a date.L. For information about connections between terminals and airports at a multi-airport city.Domestic/Domestic Transfer Type . add a dash (-) before the Terminal number.

The system displays a PNR for the name elements that you have just split. and the associate PNR. you separate them from the original PNR. End transaction (ET) on the parent PNR. Enter a received from element (RF) for the associate PNR. the original or parent PNR. Enter a received from element (RF) for the parent PNR. you will need to split it. To split multiple names. This PNR is temporarily identified as the *Associate PNR*.4 RF Zafar EF RF Zafar ET 56 Amadeus Basic Amadeus Qatar W.L . The procedure to split a PNR consists of the following steps: 1. 4. Enter the transaction code SP followed by the number of the name element to be split. In so doing..L. you then create two separate PNRS.SPLITING A PNR If you want to modify A PNR that has already been stored. The system displays the original PNR with the temporary identifier *Parent PNR*. 2. enter the transaction code SP followed by the individual name element numbers or a range of name element numbers. As the word split implies. because all passengers in a PNR must have identical flight itineraries. 5. 3. You split a PNR when you wish to rebook a separate itinerary for one or more passengers. Make the end transaction and file entry (EF) on the associate PNR. STEPS TO SPLITING A PNR 12345SP 3 or SP 3.

cancellation or deletion was made. The historical information is a record of the creation of the PNR and of any additions. The number for each element indicates when that activity was performed. it appears in history with two numbers. Cancellations and deletions that are subsequently made to it. To display the entire history of the current PNR. For 000 000 000 000 Example: ON/BLAKE S/MS JACKSON M/MR STOYLE D/MR OS/LH 401 F 20SEP 5 JFKFRA LK3 530P 715A+1/NN *1A/E* OS/CAR SK NN1 FRA 20SEP-21SEP ECAR/CF-/NN RF-PAX CR-MUC1A0701 SU 0001AA 28FEB/1009Z When an element is modified. without queue history. cancelled or deleted. The second number (00303) indicates when the modification.L. The PNR header line appears at the top of the history. and so on.HISTORY Every PNR that is created in the Amadeus central system has associated historical information. SK. each activity in the PNR is listed as a numbered element. modifications. activities from the first retrieval of the PNR are numbered 001. enter: RH HISTORY OPTIONS: You can choose to display a partial PNR History: RHA RHN RHG RHQ RHI RLH Air Segments Name Elements General Facts (SR. The system updates PNR history at each end of transaction entry. Activities that are associated with the creation of A PNR are numbered 000. OS) Queue Itinerary Segments Record Locator 57 Amadeus Basic Amadeus Qatar W. Subsequently. Example: 001/003 CS/NW1799M 10DEC 4 MIADEN HK4 1315 1705/KK The first number (001) indicates the stage at which the item was originally entered in the PNR.L . from the second retrieval 002. Each retrieval and set of modifications is called a step.

Segments. or seats from a waitlist have not yet been confirmed.L .The ticketing time limit has expired. .Customer Profiles Message .There has been a change in the group PNR.There has been a change in the flight segment. . DEFAULT QUEUE The 0 1 2 3 4 5 7 8 9 12 23 25 26 80 87 94 96 97 Following Queues available in Amadeus: General Confirmation Waitlist Clearance Options Responsibility Change Rates Schedule Change Ticketing/Time Limit Other Airline Control Expired Time Limit Request for Reply Multi list PNRS Multi list PNRS Prepaid Ticket Advice Group PNRS Message . .QUEUES It is very important that you work your queues regularly.There has been a change in the ticketing arrangement. . Each airline and travel agent is provided with a queue bank for automatic placement of PNRS and messages. You can use queues to do the following: Simplify your work environment Organize your workload Send PNRS and messages to queues in your office and to branch office queues Work on PNRS and messages that require further action PNRS may require further action for the following reasons: .Past Date Records Message 58 Amadeus Basic Amadeus Qatar W. services. . options.L.The office responsible for the PNR has changed.

L . To start processing queues in the queue bank. and date ranges. with active PNRS or messages. QUEUE OPTIONS QV QN QI QD QF ET QE QM RT QU Display a list of PNRS on specific Queue Deletes the PNR / MSG and displays the next one Ignores the PNR / MSG and exits the queue Delays the PNR / MSG to the delay queue and displays the next one Ends transaction on the PNR and exits the queue Ends transaction on the PNR and displays the next PNR Places a PNR/ MSG on queue Places a PNR / MSG on multiple queues Redisplays PNR if screen is cleared Redisplays message if screen is cleared 59 Amadeus Basic Amadeus Qatar W.A Queue count for all queues.L.QUEUE COUNT You can request a queue count display for: QT . You can also include: A specific category and date range to start processing after making a QS entry. enter: QS You must include the queue number in your entry.A Summary Queue count for all activated queues. categories. QTQ .

QUEUE SORTING ENTRIES Specific queue number Specific queue number and category number Specific queue number. and date range QS8 QS8C1 QS8C1D1 QUEUE DELAY To retain the PNR in the Queue and redisplay next PNR: QD QUEUE REMOVING To remove the current PNR or message from the queue. enter: QI PLACEMENT IN QUEUE Following options to place the PNR in the Queue Specific Queue QE40C1 Specific Office QE/DOH1A0980/40C1 SENDING QUEUE MESSAGE Sending the Message through Queue to Amadeus user: >QE/DOH1A0980/97 (Use Tab Key for Next Line) This is a test message from Training Room Please ignore it……………….L.L . For message queues only. To end transaction on a PNR before removing it from the queue. Free Flow Text REGARDS // (Enter) 60 Amadeus Basic Amadeus Qatar W. to remove the current message and exit the queue enter: QNF QUEUE IGNORE To exit the queue. use the ET entry instead of QN. enter: QN After you make a QN entry. category number. the system displays the next PNR or message.

TRAVEL INFORMATION You can use two different formats to find information in guided mode. Enter: TIFV System Response: NA AR DE TR Explanation: NA Passenger’s Nationality AR Alien Residents DE Destination Point (s) TR Transit/Transfer Points (Enter a Country Code or City Code in the Country) (Enter the Country Code of Current Residence) (Up To Ten Airport Codes) (Up To Ten Airport Codes) Note: Move the Cursor with Help of Aero keys and type information as per field will get Travel information for move down next page Type MDTI. followed by the full Word for the information you need: TIFV TIFH TIFA -orTI/Visa TI/Health TI/All Visa Information Health Information Visa and Health Information For Visa Information.L.L . 61 Amadeus Basic Amadeus Qatar W. You can use a four-letter Transaction or TI/.

AMADEUS FARE QUOTE Amadeus Fare Quote entries are divided into two types of transactions: FQ FX The Fare Quote transaction display information based on the data contained in an entry.L . No PNR requires. FQD FQP FXX FXP (No PNR require) (No PNR require) (PNR require) (PNR require) Transaction code for Display Fare: Transaction code for Price Itinerary: Transaction code for Price Itinerary and No Ticket Record / image saved: Transaction code for Price Itinerary and Ticket Record / image saved: FARE QUOTE FOLLOW-UP ENTRIES Entry FQA FQC FQB FQM FQO FQX FQD FQS FQN FQK FQR FRM FRC FQP FQQ FQU FQE FQF FQZ FQL Requests IATA rate of exchange Convert currencies Bankers rates Mileage calculation Mileage with published global routes Excess baggage charge calculations Fare display Booking code information Fare note Fare breakdown Fare routing Extra mileage surcharge band Convert fare display amounts to another currency Informative pricing Fare components of a quoted fare (after FQP) Calculate fare combinations (after FQP) Encode and Decode corporate contracts (negotiated fares) Display fare note from fare driven availability Passenger facility charges information A list of all existing fare request type codes. and passenger type codes PNR No No No No No No No No No No No No No No No No No No No No Main/Follow-up Main entry Main entry Main entry Main entry Main entry Main entry Main entry Follow-up entry Follow-up entry Follow-up entry Follow-up entry Follow-up entry Follow-up entry Main entry Follow-up entry Follow-up entry Main entry Follow-up entry Main entry Main entry 62 Amadeus Basic Amadeus Qatar W.L. The itinerary pricing for specific itinerary a PNR requires.

ITINERARY PRICING ENTRIES Entry FXP FXX FXT Requests Itinerary pricing Itinerary pricing Select and stores the fare with the PNR when multiple fares are offered (as a follow-up entry after FXP/FXX) PNR Yes Yes Yes TST Creation Yes No Yes AIS PAGES FOR FARE QUOTE You can find relevant information for Fare Quote in the Amadeus Information System (AIS). The geographical areas are: D Domestic E Europe I International General Tax information Passenger facility charges information General discount information Summary of tax-related entries 63 Amadeus Basic Amadeus Qatar W. Subject GGFQTRBD GGFQTQRRBD GGFQTQRRBD GGFQTLHRBDD GGFQTSKRBDE GGFQTAFRBDI GGFQTTAX GGFQTPFC GGFQTDIS HE TAX Displays General booking code information Airline specific booking code information Booking code information for a specific airline and a specific geographical area.L .L.

.M .M . enter: FQD DOHDXB/AEK System Response: FQD DOHDXB/AEK GF IR LH QR /YY*AC AG AK C6 C9 DY D2 E6 FL FP FR F9 GX G3 G5 HJ HS ID IF IT JD LF LL LQ L9 PF QU Q7 Q9 RY R3 SP S9 TF TV T7 T9 UK UR UV U2 VB VK V6 WW XF X3 X5 YC Y2 ZD ZN ZU 2L 3H 4U 5N 5Q 6B 6G 6P 6Q 6S 7A 7Y 8H 8U 9B 9F 9G ROE 3.EH/TPM 10 F 1280 F 11 C 1190 + 12 F 2120 F 13 Y 1030 + 14 C 1970 + 15 Y 1710 + 16 Y2 780 + 17 Y2 1300 + 18 YEE14 860 + NRF 19 YEE7 730 + NRF 20 YEEW3 680 + NRF TAX MAY APPLY SURCHG MAY APPLY-CK RULE 236/MPM 283 DATES/DAYS AP MIN MAX R .M ..M .L ..M 14 M 7 M +M 64 Amadeus Basic Amadeus Qatar W.FQD To request a fare display for DOHA and Dubai on Emirates.M .2+ 14+M 236/MPM 283 + - 2+ 3 - .M .L..EH/TPM LN FARE BASIS OW QAR RT B PEN 01 FOW 1280 F 02 JOW 1190 J 03 FRT 2120 F 04 VOW 1030 V 05 JRT 1970 J 06 VRT 1710 V 07 V2OW 780 V 08 V2RT 1300 V 09 VEE14 860 V 100 26JUN09**26JUN09/YY DOHDXB/NSP.00 QAR 26JUN09**26JUN09/EK DOHDXB/NSP.FARE QUOTE DISPLAY ..M .M .M .M .M .M .M ..64 UP TO 10.M ...M .

L . The airlines (/YY*AC AG AK C6 C9 DY D2 E6 FL FP FR F9 GX) listed after the common fare (/YY*) code do not participate in YY fares.64 UP TO 10.FARE QUOTE DISPLAY EXPLANATION Line 1: FQD DOHDXB/AEK Fare quote entry redisplay as entered. Theses rates of exchange are for fares filed in a national currency of origin city. Tax May apply because Taxes are depends on carriers and Airports. Line 2: GF IR C9 DY G3 G5 LL LQ SP S9 U2 VB Y2 ZD 6B 6G 9B 9F LH D2 HJ L9 TF VK ZN 6P 9G QR E6 HS PF TV V6 ZU 6Q /YY*AC FL FP ID IF QU Q7 T7 T9 WW XF 2L 3H 6S 7A AG FR IT Q9 UK X3 4U 7Y AK F9 JD RY UR X5 5N 8H C6 GX LF R3 UV YC 5Q 8U TAX MAY APPLY SURCHG MAY APPLY-CK RULE Indicates the airlines that participate in these fares (GF IR LH QR ). Surcharge may apply means many routing is not in mileage like (DOH-BAH-DXB by GF) Line 11: ROE 3.EH/TPM 236/MPM 283 The current date (26JAN09**26JAN09) Fares for an airline was specified (EK ) Normal and Special fares ( NSP ) Fare based on a specific global routing indicator ( EH ) Ticket point mileage (TPM 236 ) Maximum permitted mileage (MPM 283) 65 Amadeus Basic Amadeus Qatar W. Line 12: 26JAN09**26JAN09/EK DOHDXB/NSP.L.00 QAR Contain the rate of exchange and the rounding information.

The fare is valid for travel on or after the effective date.L . reservation restriction. class of travel.Line 13: LN FARE BASIS OW QAR RT B PEN DATES/DAYS AP MIN MAX R The following table explains the above you can find in the international fare display: Header LN FARE BASIS Contains Line number Fare Basis The fare basis code can give you information about the type of fare. minimum and maximum stay. A closed bracket after the fare basis indicates that the fare is valid in one direction only ) / OW QAR RT B PEN Constructed fare. and days of travel. A dash indicates same day effective date.L. seasonality. type of passenger. A special character before the fare basis indicates the following: * An asterisk indicates a future effective date. One-way fare Currency code Round trip amount Booking class Penalty information This can be: NRF P50 Non-refundable 50% penalty A minus sign indicates no penalty applies A plus sign indicates more restrictions apply + 66 Amadeus Basic Amadeus Qatar W.

To see any more maximum stay restrictions. An open bracket indicates that seasonality applies to inbound travel. check the fare note/rule A closed bracket indicates that seasonality applies to out bound travel. To see more date restrictions.L. To see any more advance Purchase Requirements check the fare note/rule. A minus sign indicates none apply MAX SU Indicates the Sunday rule Maximum stay restrictions + A plus sign indicates that more restrictions apply. ) ( AP MIN A minus sign indicates none apply. you need to check the fare note/rule. + A plus sign indicates that more restriction applies.Header DATES / DAYS Contains The display contains up to two lines of date / days restriction.L . Minimum purchase requirements + A plus sign indicates that more restrictions apply. R A minus sign indicates none apply Routing Information M MPM fare R Routing fare 67 Amadeus Basic Amadeus Qatar W. The restriction types are: S L A B E O F C X M T Advance + Seasonality Ticket only on this date Ticket on or after this date Ticket on or before this date Travel effective on or after this date Originate travel on or before this date Final travel must commence by this date Complete all travel by this date Fare cancelled on this date Modified fare Ticket/travel future effective date purchase requirements A plus sign indicates that more requirements apply.

M .AT Display Private Fares (Uni Fares): FQD DOHCMB/R.NUC Shopper display – lowest to highest for all Amadeus Participating airlines: FQD DOHLON/S Specific date for specific city pair: FQD DOHPAR/D15DEC Specific past date for specific city pair: FQD DOHLON/D01MAY07 Exact outbound travel: FQD DOHMUC/D30DEC* Range for travel date starts: FQD DOHNYC/D10NOV**30NOV Exact outbound and inbound travel date: FQD DOHLON/D25NOV*10DEC Fares shown in lowest to highest for specific airlines: FQD DOHLON/AQR/IX Display one-way fares only: FQD DOHNYC/IO Display Round trip fares only: FQD DOHLON/IR Display Half round trip fares in NUC: FQD FRABUD/IH Display fares and the Taxes: FQD DOHLHR/R.L .M 14+M FARE QUOTE DISPLAY OPTIONS Fare display for origin city and CRT location for current date: FQD DXB Origin city different from CRT location for current date: FQD DXBBAH Fare display for specific airline for current date: FQD DOHAMM/AGF Fare display for specific class for current date: FQD DOHAMM/CF Fare display for front cabin: FQD DOHDXB/KF Display fares in NUC: FQD DOHMIL/R.M .L.M .M .M .M .Line 14: The display shows fares sorted highest to lowest 01 02 03 04 05 06 07 08 09 FOW JOW FRT VOW JRT VRT V2OW V2RT VEE14 1280 1190 2120 1030 1970 1710 780 1300 860 F J F V J V V V V 100 2+ .M .U 68 Amadeus Basic Amadeus Qatar W.

using The default currency of your Terminal: Convert specific amount.L. using a currency code: Convert from a designated currency to a NUC: Convert currencies up to 12 months in the past: Display a list of BSRs for a currency: FQC FQC FQC FQC FQB 100GBP 100EUR/GBP 1000QAR/NUC 100GBP/INR/15MAY08 QAR RATE OF EXCHANGE Display Display Display Display IATA IATA IATA IATA Rate Rate Rate Rate of of of of exchange exchange exchange exchange (ROE) (ROE) (ROE) (ROE) of your terminal: of a Country: of a City: for past date: FQA FQA*US FQA*NYC FQA*NYC/25JAN08 EXCESS BAGGAGE CHARGES Excess Baggage Charges for today's date for a city pair with the 30KGs Excess Baggage: FQX DOHAMM/30 Excess Baggage Charges for specific date for a city pair with the 30KGs Excess Baggage: FQX DOHAMM/30/26MAR Excess Baggage Charges for today's date for a city pair with the 30KGs Excess Baggage for specific airline: FQX DOHAMM/30/QR 69 Amadeus Basic Amadeus Qatar W.PE.CD the fare rule number: FQN V235 the tax information for specific country: FQN TAX/QATAR tax information for specific tax type: FQN TAX/UB CURRENCY CONVERSION ENTRIES Convert a specific amount of a currency.L .FOLLOW-UP ENTRIES AFTER FARE QUOTE DISPLAY Fares display in NUCs from a Local currency display: Fares display in Local currency from a NUC display: Display a fare in another currency on line 3: Request fare in opposite direction: Tax breakdown for the fare on line 3: Display the routing for the fare on line 4: Booking code information for the fare on line 5: Booking code information for the fare on line 5 for Specific airline: Display a rule for the fare on line 7 : Display Display Display Display Display FQDN (After Display FQD) FQDL (After Display FQD) FRC3/GBP FQD R FQK3 FQR4 FQS5 FQS5/AEK FQN7 a list of paragraphs or the categories for the fare on line 7: FQN7*LI categories for fare on line 7: FQN7*AP.

L. you can create a mask.L . or 1 surface element. The following conditions apply: You can use FQP for all fares except Group fares and air passes. FQP is applicable for past date fares up to seven days in the past for the US and Canada. or 1 surface segment. the system makes the following assumptions: An adult passenger type. but you are not yet ready to make a reservation. or If you do not enter any specific options to your entry. which allows you to estimate the fare for an itinerary. You can calculate discount fares. and carrier specific fare for airlines. or A one-way trip can contain a maximum of: 2 surface segments. or several City pairs. 70 Amadeus Basic Amadeus Qatar W. YY fares for travel agencies. which in the Amadeus system is 361 days (12months). so that the system can calculate the appropriate taxes. If you prefer. JOURNEY TYPE LIMITS Journey Type A round or circle trip can contain a maximum of: 16 14 15 15 15 13 14 14 Limits flight segments. followed by a City pair. or flight segments and flight segments and fare break points flight segments. including cumulative discounts. The current date for the first segment. and let the system guide you through different options. You can perform informative pricing on an itinerary by entering the transaction code FQP. or flight segments and flight segments and fare break points 2 surface segments. and an open date for all the other segments An open booking class. The system displays the lowest possible price for each class. and twelve months into future. three months elsewhere. This is especially useful at times when you need to find the price for an itinerary. rather than City codes. You must use Airport codes. Stopover all the cities.INFORMATIVE PRICING The Amadeus Informative pricing transaction FQP is a fare calculation tool.

00 * MSG *T *RB *Y *RB *Y *RB *Y PAGE 1/ 1 The system returns a list of fares. 1 is the first discount requested and the adult fare is not displayed.00 * 6060. The following table describes the headings in the display Heading FARE BASE DISC PTC Explanation The fare basis code column Discount code column Passenger type column Note: In this example. 1 refers to an adult fare.00 * 7200. The codes you can see are: Y Tax included N Tax not included E Exempt of tax FARE MSG T 71 Amadeus Basic Amadeus Qatar W. enter: FQP DOH CDG System Response: FQP DOHCDG * FARE BASIS * DISC 01 F * 02 C * 03 Y * > * PTC * 1 * 1 * 1 * FARE<QAR> * 9530. Fare column Message Column The message column can contain the following codes: RB Reservation booking designator RE Reservation Conditions RO Booking Designator Override SR Sales Restrictions FL Flight Number Restrictions FQ Frequency Tax indicator column This column indicates if tax is included.L.L . When you request a discount.INFORMATIVE PRICING ON COMMAND PAGE To request informative pricing for the itinerary DOH to CDG.

DOH System Response: FQP DOH MUC PAR.FRA. unless you actually specify a stopover point. The all preceding cities will become transfer. The stopover indicator is a dash ( .L.00 * 10540. or no stopover points.To view of the components of the fare on line 3.00 * 6770. Include dash after the city code PAR.00 *RB *Y 02 C * * 1 * 12570.LON.640000 QAR 30. and London as the point of stopover.00 26JAN06DOH YY PAR1656.DOH * FARE BASIS * DISC * PTC 01 F * * 1 02 C * * 1 03 Y * * 1 04 YEE3M * * 1 * FARE<QAR> * 16970. FRA and LON.00 The system considers all cities you enter in an informative pricing transaction as stopover points.) and you include it after the stopover city. Frankfurt.00 *RB *Y *ATTN CHANGE TO NO STOPOVER MAY VARY FARE The system informs you that you can request other fare types by indicating a stopover point.L . For example: FQP DOH MUC PAR.00 *RB *Y -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH PAR YY Y Y 26JAN Y 20 QAR 6030.59NUC1656. Compare the difference of results by designating Paris.00 *RB *Y 03 Y * * 1 * 10550.00 * MSG *RB *RB *RB *RB *T *Y *Y *Y *Y 72 Amadeus Basic Amadeus Qatar W.59END ROE 3. For example FQP DOH MUC PAR FRA LON DOH System Response: FQP DOH MUC PAR FRA LON DOH * FARE BASIS * DISC * PTC * FARE<QAR> * MSG *T 01 F * * 1 * 16980.FRA.00QA QAR 6060.LON.00 * 12560. enter: FQQ 3 System Response: FQQ03 03 Y * * 1 * 6060.

DOH * FARE BASIS * DISC * PTC * FARE<QAR> 01 F * * 1 * 16590. Using the same itinerary as before.00 04 YEE3M * * 1 * 6520. to indicate a surface segment between Frankfurt and London.00FR QAR 130.DOH System Response: FQP DOH MUC PAR .00FR QAR 390.00 *ATTN CHANGE TO NO STOPOVER MAY VARY FARE * MSG *RB *RB *RB *RB *T *Y *Y *Y *Y 73 Amadeus Basic Amadeus Qatar W.00 26JAN06DOH YY X/MUC YY PAR YY FRA YY LON M 868. DOH-MUCPAR-FRA-LON-DOH.).26END ROE QAR 30.00QX 3...00XT QAR 40.00RA QAR 70.L.640000 QAR 30.00 02 C * * 1 * 12180. enter: FQQ 4 System Response: FQQ04 04 YEE3M * * 1 * 6770. Enter it as two dashes after each other ( . You have an option to indicate a surface sector between a city pair.00 03 Y * * 1 * 10290.FRA .00QA XT QAR 130..00 The X beside of the city code indicates a transfer point.13YY DOH868.FRA .LON.The system immediately offers you a lower price compares if not showing stopover indicator.13NUC1736.00DE QAR 20.L . enter: FQP DOH MUC PAR .LON. To look at the fare components of the fare on line 4.00 *RB *Y -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH XMUC YY Y Y 26JAN YEE3M 26APR 20 PAR YY Y Y YEE3M 26APR 20 FRA YY Y Y YEE3M 26APR 20 LON YY Y Y YEE3M 26APR 20 DOH YY Y Y YEE3M 01FEB26APR 20 QAR 6320.00GB QAR 6770.

26END ROE 3. 74 Amadeus Basic Amadeus Qatar W. enter: FQQ 4 System Response: FQQ4 04 YEE3M * * 1 * 6520.13YY DOH868.13NUC1736.00 ATTN* CHANGE TO NO STOPOVER MAY VARY FARE The system indicates the surface segment.L.00FR QAR 40.L .640000 XT QAR 50.00FR QAR 30.To check the fare components.00QX QAR 30.00DE QAR 20.00XT QAR 6520.00 26JAN06DOH YY X/MUC YY PAR YY X/FRA//LON M 868.00RA QAR 30.00 *RB *Y -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH XMUC YY Y Y 26JAN YEE3M 26APR 20 PAR YY Y Y YEE3M 26APR 20 XFRA YY Y Y YEE3M 26APR 20 LON S U R F A C E DOH YY Y Y YEE3M 01FEB26APR 20 QAR 6320.00QA QAR 140.

INFORMATIVE PRICING MASK ON COMMAND PAGE Depending on your location.YY . . . .S U.QR .15FEB. .DOH. You can leave irrelevant parts of the mask blank. . The purpose of a mask is to help you to describe an itinerary. .6.DXB.4.4.8. and type of terminal.S U. The following example of a mask is completed with information: (move the cursor to the end of the mask before you hit enter) FQP/ U.4.15FEB. .00 *RB *Y 08 Q2QR2 * * 1 * 1750.L.0. .DOH.QR .DXB.8-10*RESTRICTIONS MAY APPLY/CHECK FQN *1-2* *1-2.18FEB. .10*FARE VALID FOR E TICKET ONLY *1-2. You can choose to display only the mask (/S) For example: FQP DOHDXBDOH/S System Response: FQP/ U.QR .0.00 *RBSR *Y 03 F * * 1 * 2940. and enter the required information correctly.DOH.DXB.00 *RB *Y 07 Y * * 1 * 2280.S > PAGE 1/ 1 System Response: FQP/ U. do not delete them.0. > .18FEB.00 *RB *Y 05 J * * 1 * 2760.8.00 *RB *Y 04 PRTQR2 * * 1 * 2820.S PAGE 1/ 1 The dots (.DXB.13FEB.00 *RB *Y *1-2.6.00 *RB *Y 06 JRTQR2 * * 1 * 2640.00 *RB *Y 09 MEE7 * * 1 * 1180.00 *RB *Y 10 KEE7QR2 * * 1 * 1140.DOH. you may use a mask. . .00 *RBSR *Y 02 CRTQR * * 1 * 3100. . .L .DXB. . . . . .0.DOH.6. .0.) are column separators. .DXB.DOH.S .10*TICKET STOCK RESTRICTION > PAGE 1/ 1 75 Amadeus Basic Amadeus Qatar W. . . U. . .S * FARE BASIS * DISC * PTC * FARE<QAR> * MSG *T 01 FRTQR * * 1 * 3310. . .0. .YY . . .QR .

0. and display the appropriate fares.DXB. Booking code (reservation booking designator). . Date.DXB. Enter details in the departure and arrival time columns if you want the system to automatically calculate stop-over and connections.QR . .15FEB. Transfer or stopover indicator.DOH. .S --------------------------------------------------------------A B C D E F G H I J K L M (COLUMNS) Where COLUMN A EXPLANATION U Unknown segment S Flight segment A Standby L Waitlist W Waitlist O Open segment R Request Airline code. as follows: + + 2 days > + 1 day . as follows: S Stopover X Connection U Undefined Here you can enter other options.L . Flight number.1 day Arrival time Arrival city Number of stops the flight makes. .2 days < .QR .18FEB. . The current date is displayed and you can overtype the travel dates Departure city for the segment Flight departure time.DOH.0.PRICING MASK EXPLANATION FQP/ U. . YY indicates common fares..L. . .This can be 1 or 2 characters.S U. . . such as /B or /E B C D E F G H I J K L M 76 Amadeus Basic Amadeus Qatar W. Arrival date change indicator.

0. .YY .0. . . . .L . . . . .DXB. .15FEB.DXB.DXB.CDG. The current date is displayed and you can overtype the travel dates for each segment Departure city for the segment Arrival city Transfer or stopover indicator.0. . do not delete them.DOH.0.25FEB. . .S PAGE 1/ 1 The dots (. .0. . U.YY .DXB. . .EK .15FEB. .EK ..DXB. .0. .U .X U. AND SURFACE IN THE MASK Assuming passenger originate from Doha. .CDGDXBDOH/S System Response: FQP/ U. Fill the mask with require options FQP/ U.CDG.L.) are column separators.13FEB.YY . as follows: S Stopover X Connection (Transit) F J L 77 Amadeus Basic Amadeus Qatar W.EK . . .U .LHR. .LHR.EK .0. . .S U. TRANSFERS.S --------------------------------------------------------------B E F J L (COLUMNS) Explanation Column B E Explanation Airline code Date. . FQP DOHDXBLHR.DXB.DXB. . . . .YY . U.0.DOH.U .STOPOVER. . .26FEB.X U. . . . . . . From Paris to Dubai and transit at Dubai and finish journey at origin point Doha. From London to Paris will travel by surface.DOH.DXB. U. transit at Dubai. first stop-over point is London. You can leave irrelevant parts of the mask blank.DOH. > .

BAH TICKETING CITY OVERRIDE: FQP DOH LON DOH /R.LON DISPLAY PAST DATE FARE: FQP DOH LON DOH / R.L.. 01FEB09 78 Amadeus Basic Amadeus Qatar W.INFORMATIVE PRICING OPTIONS Following are the options for informative pricing SPECIFIC AIRLINE: FQP DOH /A QR LON SAME AIRLINE FOR ALL SEGMENTS: FQP DOHBAHLON/O GF SPECIFIC DATE: FQP DOH / D14 MAY DXB SPECIFIC BOOKING CODE: FQP DOH/C J DXB SPECIFIC GLOBAL ROUTING: FQP LON / V EH SIN DISPLAY LOWEST FARE: FQP DOH PAR DOH / L DISPLAY MIRROR IMAGE OF THE ITINERARY: FQP DOH PAR LON / M DISPLAY PASSENGER DISCOUNT: FQP DOH DXB DOH/R ZZ DISPLAY MULTIPLE PASSENGER DISCOUNTS: FQP DOH DXB DOH/ RCH*IN*ZZ DISPLAY PASSENGER TYPE CODE: FQP DOH DXB DOH / R MIL POINT OF SALE OVERRIDE (PTA ENTRY): FQP BAH DXB BAH /R.L . DOH.

.U DISPLAY FARE EXEMPT ALL TAXES: FQP DOH CAI DOH / R..L ..ET-DE PRICING FOR VALIDATING CARRIER FOR INTERLINE ITINERARIES: FQP DOH/AQRLGW/ACOEWR-LGW/AQRDOH/R.STOPOVER INDICATOR: FQP DOH LON PAR – MUC DOH SURFACE BETWEEN AIRPORTS: FQP DOH LON .ET DISPLAY FARE EXEMPT SPECIFIC TAX CODE: FQP DOH MUC FRA MUC DOH / R.L.MUC DOH AMADEUS UNI FARE / PRIVATE FARE: FQP NYC / A CO / LAX / R.VC-QR 79 Amadeus Basic Amadeus Qatar W.MUC DOH STOPOVER AND SURFACE BETWEEN AIRPORTS: FQP DOH LON .

Re-enter a pricing entry For selected markets. carrier specific fares take precedence over YY fares. depending on your location. the system displays a list of passenger and fare details. without storing the response. 80 Amadeus Basic Amadeus Qatar W. When several fares apply. flight segments and 1 surface element. you can choose to store. and 2 surface segments. The TST validity decided by each market individually.L. or flight segments and 1 surface element. 4 days validity for Qatar market. the system displays a ticket image. or fare break points fare components (fare break points) fare components (fare break points) One-way or open jaw: Round trip or circle trip: PRICING CONDITIONS APPLY FOR ITINERARY PRICING When only one fare is applicable for an itinerary. or flight segments and 2 surface segments. the system displays a list of fares to choose from. hours. FXX Prices an itinerary. When there is only one passenger. and may be minutes. or not to store the pricing response in TST. Depending on which transaction you use. The itinerary pricing transactions are as follows: FXP Prices an itinerary. When there are several passengers. or fare break points flight segments. remember that the validity of the TST varies. or flight segments. A fare proposed by the system is valid until you do an end of transaction The link with the Amadeus Fare server has a limit of three minutes. The system prices an itinerary in the currency of the country of origin. and stores a TST if you are using FXP transaction. When you choose to store a TST. you will be disconnected. and automatically converts in to the currency of your terminal location when needed. The following table contains information on the journey type limits: Journey Type A round or circle trip can contain a maximum of A one-way trip can contain a maximum of: 16 14 15 15 15 12 or 13 14 14 15 Limits flight segments.ITINERARY PRICING The Amadeus itinerary pricing transactions allow you to price a PNR.L . the system display a ticket image. If you are inactive for longer than three minutes. and stores the response in a TST. when the amounts of fares offered are equal. or days.

To select the fare.640000 QAR 200.00QA QAR 30.00 PRICED WITH VALIDATING CARRIER QR .L .REPRICE IF DIFFERENT VC TICKETS ARE NON REFUNDABLE AFTER DEPARTURE To save the TST Enter: RF ZAFAR.PRICE A PNR The following PNR illustrates how to price a PNR: RP/DOHQR2900/DOHQR2900 1.27QR DOH100.A To price the itinerary.00AE QAR 990.00 * MSG *T * *Y * *Y PAGE 1/ 1 Because several fares apply. enter: FXP System Response: FXP * FARE BASIS * 01 BEE14 * 02 BEE7 * > DISC * PSGR * P1 * P1 * FARE<QAR> * 1120. on line 2.L.54END ROE3.00 * 990.AMADEUS 5 TK OK28JAN/DOHQR2900 AA/SU 28JAN06/0623Z YT4JXI 0815 1015 12MAR QR/ 0750 0750 15MAR QR/ QATAR . ER 81 Amadeus Basic Amadeus Qatar W.AMADEUS/MR 2 QR 100 B 12MAR 7 DOHDXB HK1 3 QR 103 B 15MAR 3 DXBDOH HK1 4 AP DOH +974 4667579 .27NUC 200.DATE OF ORIGIN -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH DXB QR 0100 B B 12MAR 0815 BEE7 19MAR 20 DOH QR 0103 B B 15MAR 0750 BEE7 15MAR19MAR 20 QAR 730.00YQ QAR 30.00 12MAR06DOH QR DXB100. the system displays a list of fares for you to choose from. enter: FXT 02 /P1 System Response: FXT02/P1 01 AMADEUS/MR LAST TKT DTE 12MAR06 .TRAINING . and create TST.

and create TST.MADEUS/MR 4 QR 100 B 12MAR 7 DOHDXB HK3 0815 1015 12MAR QR/ 5 QR 103 B 15MAR 3 DXBDOH HK3 0750 0750 15MAR QR/ 6 AP DOH +974 4667579 .00 990.PRICE MULTI-PASSENGERS PNR The following PNR illustrates how to price multiple passengers. with the same fare.AMADEUS QATAR .00 PER PSGR 990.00 2970. you have to passenger-select with the FXT entry and you are choosing the fare on line 2. enter: FXP System Response: FXP * FARE BASIS * 01 BEE14 * 02 BEE7 * > DISC * PSGR * P1-3 * P1-3 * FARE<QAR> * 1120.00 730.DATE OF ORIGIN 1-3 100.A 7 TK OK28JAN/DOHQR2900 To price the itinerary.00 2190.00 260. 1.00 * MSG *T * *Y * *Y PAGE 1/ 1 If you pricing has several passengers at the same time.00 * 990.L.00 QAR PENALTY APPLIES To save the TST Enter: RF ZAFAR.AMADEUS/A MR 2.L .00 TAX 260.00 1-3 LAST TKT DTE 12MAR06 .TRAINING .00 990.AMADEUS/B MR 3. ER 82 Amadeus Basic Amadeus Qatar W.00 780.00 260. Enter: FXT 02/P1-3 System Response: FXT02/P1-3 PASSENGER 01 AMADEUS/A MR 02 AMADEUS/B MR 03 MADEUS/MR PTC ADT ADT ADT TOTALS NP 1 1 1 3 FARE<QAR> 730.00 730.

PRICE A PNR WITHOUT CREATING TICKET IMAGE (TST)
To price the itinerary, without creating a TST, enter: FXX

System Response: FXX * FARE BASIS * 01 BEE14 * 02 BEE7 * DISC * PSGR * P1-3 * P1-3 * FARE<QAR> * 1120.00 * 990.00 * MSG * * *T *Y *Y

To view a ticket image for Fare # 2 Enter: FQQ2

System Response: FQQ02 02 BEE7 * * P1-3 * 990.00 * *Y LAST TKT DTE 12MAR06 - DATE OF ORIGIN -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH DXB QR 0100 B B 12MAR 0815 BEE7 19MAR 20 DOH QR 0103 B B 15MAR 0750 BEE7 15MAR19MAR 20 QAR 730.00 12MAR06DOH QR DXB100.27QR DOH100.27NUC 200.54END ROE3.640000

QAR 200.00YQ QAR 30.00QA QAR 30.00AE QAR 990.00 PRICED WITH VALIDATING CARRIER QR - REPRICE IF DIFFERENT VC 100.00 QAR PENALTY APPLIES

NOTE:

Please use validating carrier option for INTERLINE ITINERARIES. For Example: FXP/R,VC - XX (Where XX = Validating carrier 2 letter code)

83 Amadeus Basic Amadeus Qatar W.L.L

ITINERARY PRICING OPTIONS
You can add options to further define your pricing requirements. The options apply equally to FXP and FXX. The following option indicators:

PASSENGER NAME SELECT
FXP FXP FXP FXP

/ P4 (Pricing the itinerary for passenger no 4) / P2, 4, 6 (Pricing the itinerary for passenger no 2, 4, 6) /P2-6 (Pricing the itinerary for range of passengers 2 to 6) / RCH /P4 (Child Discount for passenger no 4 if child tag not appears in the PNR)

PRICING FOR INFANT

FXP / INF (Infant Only) FXP / INF/P2 (Infant travelling with passenger no 2)

PRICING FOR NON INFANT
FXP / PAX (Adult and Child)

REQUEST PRICING
FXP FXP FXP FXP FXP FXP FXP FXP

/R CD (Senior Citizen Discount) / R ZZ (Youth Discount) /R, LON (Indicate the point of Sale and ticketing as LON) / R, LON. DOH (Indicate the point of sale is LON and point of ticketing is DOH) / R, ET (Exempt All Taxes) / R, U (Private Fares or Uni Fares) /NF (No Service Fee require) /R, FS-INR (Currency of sale override ‘’IC’’ domestic itineraries)

SEGEMENT SELECTION
FXP FXP FXP FXP FXP FXP FXP / S3 (Price only for Segment 3) / S3-5 (Price the Range of Segments 3 to 5) / S3, 6, 9(Price the Segments 3, 6, and 9) / S4X (No Stopover or Transfer Point segment 4) / S4X, 6X (No Stopover or Transfer Point segment 4, 6) /S2-4, 6, 8X, 9 (Price for segment 2 t0 4 and 6 are stopover and segment 8 no stopover) /R, VC-QR (Validating on QR for Interline itineraries)

FARE BREAK POINT
FXP / B 3 (Fare break point is segment 3) FXP / B3 , 7 (Fare break point are segment 3, 7)

TURNAROUND POINT
FXP / BT- 4 (Turnaround point is segment 4)

84 Amadeus Basic Amadeus Qatar W.L.L

AMADEUS BEST BUY PRICING
Amadeus Best Buy pricing enables you to price a PNR with the lowest available fare for a booked itinerary. It checks for lower fares and availability in lower booking classes or for lower fares in the same booking class as already booked. The system suggests only fares that are applicable to the itinerary and the passenger type. It also checks the rule conditions, such as advance purchase, and minimum and maximum stay requirements. Best Buy can automatically rebook an itinerary in a lower booking class, by using the highest access. Alternatively, the system can inform you of lower fares without rebooking, to enable you to check if the suggested fare is suitable for the passenger, without changing the PNR. You can also choose to store, or not to store the pricing response in a TST. In certain markets, Best Buy checks for lower fares across all cabins of the aircraft, and gives preference to the highest cabin when the same fare applies. In other markets, Best Buy checks for lower fares in the same cabin as the already booked segment. Your local Amadeus Help Desk can inform you about the default for your market.

AMADEUS BEST BUY ENTRIES
Entry
FXB FXR FXA FXU FXZ FXL

Explanation
Rebook to the lowest fare if seat available, and create a TST Rebook to the lowest fare if seat available but don’t create TST Display a list of lower fares without rebook PNR Select fare after FXA, rebook, and create a TST Select fare after FXA, rebook, but not create a TST Display lowest possible fare System also informs you about seat availability

NOTE: Please use validating carrier option for INTERLINE ITINERARIES for all type of BEST BUY pricing options For Example: FXB/R,VC - XX (Where XX = Validating carrier 2 letter code)

85 Amadeus Basic Amadeus Qatar W.L.L

L.AMADEUS/M MR 2 QR 007 Y 15MAR 3 DOHLHR HK1 3 QR 006 Y 25MAR 6 LHRDOH HK1 AA/SU 28JAN06/1250Z 15MAR 25MAR YU8LQE QR/ QR/ 0920 1405 1405 2345 To find the lowest applicable fare for this itinerary.L .40QR DOH343. RP/DOHQR2900/DOHQR2900 1.DATE OF ORIGIN -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH LON QR 0007 Q *Q 15MAR 0920 QLE6MQR 14JUN 20 DOH QR 0006 Q *Q 25MAR 1405 QLE6MQR 21MAR15SEP 20 QAR 2500.TST --RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/1254Z YU8LQE 1.AMADEUS BEST BUY WITH AUTOMATIC REBOOKING You can use the Best Buy entries FXB and FXR to rebook an itinerary in a lower class.00XT QAR 3040.40NUC 686.00YQ QAR 30.00QA QAR 210.00GB QAR 80.640000 XT QAR 130. enter: FXB System Response: FXB 01 AMADEUS/M MR ITINERARY REBOOKED LAST TKT DTE 15MAR06 .00UB QAR 300.AMADEUS/M MR 2 QR 007 Q 15MAR 3 DOHLHR HK1 0920 1405 15MAR QR/ 3 QR 006 Q 25MAR 6 LHRDOH HK1 1405 2345 25MAR QR/ 86 Amadeus Basic Amadeus Qatar W. System Response: --. FXB creates a TST. and store TST.00 TICKET STOCK RESTRICTION ENDOS VALID ON QR ONLY NON END/NON REROUT The system informs you that the itinerary is rebooked. To store the TST and updates the reservation as per changes. Receive from (RF) and End of transaction (ET / ER).00 15MAR06DOH QR LON343. FXR does not The following PNR illustrates the Best Buy Function.80END ROE3.

80END ROE3.AMADEUS/Q MRS 2 QR 007 Y 15MAR 3 DOHLHR HK1 0920 1405 15MAR QR/ 3 QR 006 Y 25MAR 6 LHRDOH HK1 1405 2345 25MAR QR/ If you use the FXR entry. System Response: RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/1259Z YU8ORA 1.L .XX (Where XX = Validating carrier 2 letter code 87 Amadeus Basic Amadeus Qatar W.40NUC 686. the response with fare details. To store the TST and updates the reservation as per changes. System Response: FXR 01 AMADEUS/Q MRS ITINERARY REBOOKED LAST TKT DTE 15MAR06 .L.00UB QAR 300.00GB QAR 80.640000 XT QAR 130.00YQ QAR 30.00 15MAR06DOH QR LON343.00QA QAR 210. You can still view the fare details by using the entry FQQ.DATE OF ORIGIN -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH LON QR 0007 Q *Q 15MAR 0920 QLE6MQR 14JUN 20 DOH QR 0006 Q *Q 25MAR 1405 QLE6MQR 21MAR15SEP 20 QAR 2500.For Example RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/1256Z YU8ORA 1. Receive from (RF) and End of transaction (ET / ER).AMADEUS/Q MRS 2 QR 007 Q 15MAR 3 DOHLHR HK1 0920 1405 15MAR QR/ 3 QR 006 Q 25MAR 6 LHRDOH HK1 1405 2345 25MAR QR/ This time only reservation changed as per the lowest fare available and did not store TST NOTE: Please use validating carrier option for INTERLINE ITINERARIES for all type of BEST BUY pricing options For Example: FXB/R. but not creates TST.VC . followed by a number for a passenger.00XT QAR 3040.40QR DOH343.00 TICKET STOCK RESTRICTION ENDOS VALID ON QR ONLY NON END/NON REROUT The system informs you that the itinerary is rebooked.

enter: FXZ 06/P1 System Response: FXZ08 08 QLE6MQR * * P1 * 3040.00 * 3540.00GB QAR 80.00YQ QAR 30.00 * 5840. or FXZ which does not store a TST. 88 Amadeus Basic Amadeus Qatar W.40NUC 686.L. QAR 300.80END ROE3.00 * 6710.00 15MAR06DOH QR LON343.00 *RB *Y ITINERARY REBOOKED LAST TKT DTE 15MAR06 .00 * 3040.00 TICKET STOCK RESTRICTION ENDOS VALID ON QR ONLY NON END/NON REROUT The system informs you that the itinerary is rebooked. As a follow-up you can choose to do a manual rebooking with the FXU which stores a TST.DATE OF ORIGIN -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH LON QR 0007 Q *Q 15MAR 0920 QLE6MQR 14JUN 20 DOH QR 0006 Q *Q 25MAR 1405 QLE6MQR 21MAR15SEP 20 QAR 2500. For Example RP/DOHQR2900/DOHQR2900 1.00 * MSG * * * * * * *T *Y *Y *Y *Y *Y *Y itinerary. To store the TST and updates the reservation as per changes.L . enter: FXA System Response: FXA * FARE BASIS * DISC * PSGR 01 YRT * * P1 02 BEE3M * * P1 03 LLPX2M1 * * P1 04 YLPX2M * * P1 05 QPX3MLH * * P1 06 QLE6MQR * * P1 *6*ARPT RESTR FARE LHR SEG 1/2 *5-6*TICKET STOCK RESTRICTION If for example you would like to rebook the without storing a TST.AMADEUS/Q MRS 2 QR 007 Y 15MAR 3 DOHLHR HK1 3 QR 006 Y 25MAR 6 LHRDOH HK1 AA/SU 28JAN06/1302Z 15MAR 25MAR YU8ORA QR/ QR/ 0920 1405 1405 2345 To request a list of lower fares.40QR DOH343.AMADEUS BEST BUY WITH MANUAL REBOOKING You can use the Best Buy entry FXA to display a list of lower applicable fares.640000 XT QAR 130. and use the fare on line 06.00UB * FARE<QAR> * 10330.00 * 6860. Receive from (RF) and End of transaction (ET / ER).00XT QAR 3040.00QA QAR 210.

AMADEUS/Q MRS 2 QR 007 Q 15MAR 3 DOHLHR HK1 3 QR 006 Q 25MAR 6 LHRDOH HK1 AA/SU 28JAN06/1310Z 15MAR 25MAR YU8ORA QR/ QR/ 0920 1405 1405 2345 FXU option stored TST for the lowest available fare and changed the booking classes.L.XX (Where XX = Validating carrier 2 letter code 89 Amadeus Basic Amadeus Qatar W.System Response: RP/DOHQR2900/DOHQR2900 1.L . enter: FXU06/P1 System Response: --.VC .TST --RP/DOHQR2900/DOHQR2900 1.AMADEUS/Q MRS 2 QR 007 Q 15MAR 3 DOHLHR HK1 3 QR 006 Q 25MAR 6 LHRDOH HK1 AA/SU 28JAN06/1306Z 15MAR 25MAR YU8ORA QR/ QR/ 0920 1405 1405 2345 FXZ option only reservation changed as per lowest fare available and did not store TST. without storing a TST. NOTE: Please use validating carrier option for INTERLINE ITINERARIES for all type of BEST BUY pricing options For Example: FXA/R. If for example you would like to rebook the itinerary. and use the fare on line 06.

XX (Where XX = Validating carrier 2 letter code 90 Amadeus Basic Amadeus Qatar W.00GB QAR 80.00 15MAR06DOH QR LON343.00UB QAR 300.80END ROE3.00XT QAR 3040. enter: FXL System Response: FXL 01 AMADEUS/Z MR NO REBOOKING REQUIRED FOR LOWEST FARE LAST TKT DTE 15MAR06 .640000 XT QAR 130. for example.L. For example RP/DOHQR2900/DOHQR2900 1.40NUC 686. FQQ3. The system will also advise you about seat availability. the system displays a ticket image.DATE OF ORIGIN -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH LON QR 0007 Q Q 15MAR 0920 QLE6MQR 14JUN 20 DOH QR 0006 Q Q 25MAR 1405 QLE6MQR 21MAR15SEP 20 QAR 2500.VC .00QA QAR 210. If the lowest fare is not available.AMADEUS BEST BUY TO DISPLAY LOWEST APPLICABLE FARE You can use the entry FXL to display the lowest applicable fare for an itinerary. but include the following message at the top of the display: LOWEST SOLD OUT // TRY WAITLIST NOTE: Please use validating carrier option for INTERLINE ITINERARIES for all type of BEST BUY pricing options For Example: FXL/R.40QR DOH343.L . the system will still display passenger and fare details of the lowest fare. Use either the FXB or the FXR entry to change the reservation and store the TST. Use either the FXB or the FXR entry.AMADEUS/Z MR 2 QR 007 Q 15MAR 3 DOHLHR HK1 3 QR 006 Q 25MAR 6 LHRDOH HK1 AA/SU 28JAN06/1316Z 15MAR 25MAR YU82ZS QR/ QR/ 0920 1405 1405 2345 To display the lowest possible fare. If more than one passenger you can view the fare details for any of the passenger by using the FQQ entry. There is no follow-up entry to rebook the itinerary with FXL.00YQ QAR 30.00 TICKET STOCK RESTRICTION ENDOS VALID ON QR ONLY NON END/NON REROUT There is only one passenger in the PNR.

A maximum of ten TSTS are allowed for each passenger with different portions of the air itinerary. The response to this entry is an empty ticket panel. The newly created PNR must contain the flight segments and a passenger name. After the ticket has been issued. Any time a modification is made to the PNR. or . a PNR change message is automatically appended to the header line of the TST. A display of a TST can be obtained as a result of a TQT entry. 91 Amadeus Basic Amadeus Qatar W. It is necessary to verify the validity of the TST and remove this message before ticketing is requested. A TST that is automatically created by the system is called an AST. When the system cannot price the PNR.You use the format entry to enter information on the command line of the panel or in the PNR. You can update the ticket panel as follows: . you must manually create a TST with the TTC entry. The TK element in the PNR is automatically changed to TK to show that the ticket has been issued. A manually created TST is called an MST. Amadeus receives a ticket number message which is stored in the PNR FA element. Ticketing is requested by selecting TST and/or segment numbers when more than one TST has been created.L. You can print a ticket using transaction code TTP.L . The automatic pricing entry FXP creates a transitional stored ticket (TST) which contains all the information necessary to issue a ticket.You fill in the TST panel fields with the necessary information using guided mode entries. Multiple TSTS must be created with segment association. A TST can also be created when pricing is requested before end of transaction on the PNR.AMADEUS CENTRAL TICKETING The Amadeus central system allows you to automatically price the air itinerary of a PNR.

L . In the U. BSP GULF has office in Sharjah (U. BSP procedure are established by IATA in Geneva There is a Plan Manger for each country who administers and overseas the plan within a particular geographical area. The National System or National Distribution System provides BSP information to Amadeus. Enter: TGBD -AE System Response: --BSP/ARP PLAN FOR: AA AC AF AH BD BG BI BR CO CX CY CZ EK ET EY FI HR HU IC IR J2 KC KL KM LN LO LX ME NZ OA OS PR RA RB RJ RO SN SQ SU SV UA UL UM US WY W5 XY YO 9W AE AI BT DE F7 IT KQ MH PS RT S7 VK Z5 GULFAREA AY AZ B3 CA DL D3 GF GN IY JJ KU KW MS MU QF QM SA SD TG TK VN VS 4L 7D BA CI EI G0 JU LH M7 QR SK TU VV 8U 92 Amadeus Basic Amadeus Qatar W. Bank Settlement Plans (BSPs) are sometimes referred to as Area Reporting plans (ARPs). a BSP code must be present in the office profile (field ARP). Airlines’ wishing to participate in the reporting plans given an agreement where they will accept payment from a third party. If any agency does not have a designated ticketing carrier. To simplify the reporting of sales to the airlines. the reporting plan is called ARC (Airline Reporting Corporation).E). A BSP record exists for each reporting plan and contains all the airlines that participate in the plan.A. To display the area reporting plan participants for specific country.AREA REPORTIN PLANS / BANK SETTLEMENT PLANS Each time an agency issues a ticket on a given airline. usually a bank. IATA and the airlines have formed reporting plans. The Service Management Centre maintains the BSP record in Amadeus. This applies to all offices that can issue tickets. the agency must report the sale to the airline for payment purposes.S. QATAR is under Gulf Area (AE).L. enter TGBD-XY (where XY replaces the ISO country code).

The purpose of the table is to define interline ticketing.L. For example: TGAD .BA/ TG System Response: --AIRLINES HAVING AGREEMENT WITH: BA EK T P E 93 Amadeus Basic Amadeus Qatar W.L . PT. if the airline has provided this information.TICKETING AGREEMENT TABLE A Ticketing (T) / PTA (P) / Electronic Ticketing (E) agreement table is maintained for each Amadeus Participating carrier airlines. and Electronic Ticketing agreements.

L .640000 6. STEPS TO ISSUE AN ELECTRONIC TICKET Following are the steps to issue an electronic ticket STEP1.AMADEUS/MR 2 BA 124 M 12FEB 7 DOHLHR HK1 3 BA 125 M 15MAR 3 LHRDOH HK1 AA/SU 24JAN09/1635Z 13FEB 15MAR E E 2RTHDN BA/RZHQXK BA/RZHQXK 2355 0620 1015 2130 STEP2 – PRICE AND SAVE THE REQUIRE FARE Price Entry : Select Fare: Save Entry : FXP FXT04/P1 RF ADMIN.82NUC851.FM *M*5 8.00GBAD TX004 X QAR 80.00 DOH BA LON425. FV BA 94 Amadeus Basic Amadeus Qatar W.ELECTRONIC TICKET An e-ticket (electronic ticket) is a paperless electronic document used for ticketing passengers.UPDATE THE MANDATORY TICKETING ELEMENTS Add Commission : FM 0 Add form of payment : FP NONREF Add Validating Carrier : FVBA (As per Itinerary) System Response: TST00001 DOHQR2900 AA/24JAN I Z LD 31JAN09 OD DOHDOH SI TFXP 1.00YQAC TX002 X QAR 30.00 TX001 X QAR 420.00UBAS TOTAL QAR 3760.64END ROE3.AMADEUS/MR 1 DOH BA 124 M 12FEB 2355 OK MLRCME 23K 2 O LHR BA 125 M 15MAR 1015 OK MLRCME 15FEB 23K DOH FARE F QAR 3100.L.CREATE A PNR RP/DOHQR2900/DOHQR2900 1.00QAAP TX003 X QAR 130.ER STEP3.FE CONDITIONS APPLY NON ENDORSABLE BA ONLY 7. particularly in the commercial airline industry.82BA DOH425.FP NONREF 9.

L. ER STEP5.TTP/RT System Response: RP/DOHQR2900/DOHQR2900 OC/PR 24JAN09/1654Z 2RTHDN 1.TRAINING . enter: TTP/P1/RT –or .AMADEUS/MR 2 BA 124 M 12FEB 7 DOHLHR HK1 2355 0620 13FEB E BA/RZHQXK 3 BA 125 M 15MAR 3 LHRDOH HK1 1015 2130 15MAR E BA/RZHQXK 4 AP DOH +974 4667579 .STEP4.L .AMADEUS QATAR .ISSUE AN ELECTRONIC TICKET To issue an Electronic ticket.SAVE THE PNR CHANGES Enter: RF ADMIN.A 5 TK OK24JAN/DOHQR2900//ETBA ====== 6 FA PAX 125-4810001470/ETBA/24JAN09/DOHQR2900/77777722/S2-3 95 Amadeus Basic Amadeus Qatar W.

00UB QAR 300.00QA QAR 210.L . ER 96 Amadeus Basic Amadeus Qatar W.STEPS TO ISSUE NET /MARKET /SELLING FARE TICKET Following are the steps to issue NET / MARKET / SELLING fare ticket STEP 1 – CREATE A PNR RP/DOHQR2900/DOHQR2900 1.13NUC 1736.00GB QAR 80. ER STEP 4– UPDATE THE TICKETING MANDATORY ELEMENTS Enter Market Fare: TTK/T1/NF-1800 Tour code: : FT PAX NRQ01800/DOHR002 FP PAX NR+ NONREF/QAR2340.00XT QAR 6860.13QR DOH868.AMADEUS/Q MRS 2 QR 007 V 15MAR 3 DOHLHR HK1 3 QR 006 V 25MAR 6 LHRDOH HK1 AA/SU 28JAN09/1555Z 15MAR 25MAR YVR7JK QR/ QR/ 0920 1405 1405 2345 As per Airline Advised Published Fare as per IATA/COMMON FARE YEE3M and Special/Market/Net/Commissionable Fare is 1800 plus taxes.640000 XT QAR 130.00 15MAR06DOH QR LON868. STEP 2.PRICE AND SAVE THE REQUIRE FARE IN THE PNR FXP/L-YEE3M 01 AMADEUS/Q MRS -----------------------------------------------------------AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG DOH LON QR 0007 V V 15MAR 0920 YEE3M 20 DOH QR 0006 V V 25MAR 1405 YEE3M 20 QAR 6320.26END ROE3.00YQ QAR 30.00 TKT BY FARE BASIS *3* STEP 3 – SAVE THE TICKET RECORD IN THE PNR Enter: RF ZAFAR.L.00 FM PAX 0 FV PAX QR FE PAX VALID ON QR ONLY/NON REF/NON END/ NON RE (Include Taxes) Form of Payment: Commission Carrier Endorsement : : : STEP 5– SAVE THE TICKET RECORD IN THE PNR Enter: RF ZAFAR.

00 DOH QR LON868.STEP 6 – TO VIEW TICKET RECORD (IF NEEDED) Enter: TQT System Response: TST00001 DOHQR2900 AA/28JAN M 3 OD DOHDOH SI TFXP/L-YEE3M 1.TTP/RT System Response: OK PROCESSED 97 Amadeus Basic Amadeus Qatar W.26END ROE3.FP NR+NONREF/QAR2340.00YQAC TX002 X QAR 30.00QAAP TX003 X QAR 130.FM *M*7 7.13QR DOH868.AMADEUS/Q MRS 1 DOH QR 007 V 15MAR 0920 OK YEE3M 20K 2 O LHR QR 006 V 25MAR 1405 OK YEE3M 20K DOH FARE F QAR 6320.00 8.FV QR STEP 7– ISSUE AN ELECTRONIC TICKET To issue an Electronic ticket.00UBAS TOTAL QAR 6860.00 TX001 X QAR 300.00GBAD TX004 X QAR 80.FT NRQ01800/DOHR002 9.L .00 NETFARE QAR 1800.640000 6.13NUC1736.L. enter: TTP/P1/RT –or .

L .CRYPTIC ENTRIES TO UPDATE TST / TICKETING FIELDS Create Manual TST : TTC Specific passenger : TTC/P2 Specific passenger & segments : TTC/P2/S2.L.4/V12FEB12MAR Add not valid after only : TTK/VXX12MAR Specific TST : TTK/T2/VXX12MAR Specific TST & Line : TTK/T2/L3.5 98 Amadeus Basic Amadeus Qatar W.5/BKEE4M Add not Valid before & after : TTK/V12FEB12MAR Specific TST : TTK/T2/V12FEB12MAR Specific TST & Line : TTK/T2/L3.5 Add selling indicator : TTK/SSITI Specific TST : TTK/T2/SSITI Add Baggage allowance : TTK/A20K Specific TST : TTK/T2/A20K Specific TST & Line : TTK/T2/L2/A20K Add Fare Base : TTK/BYEE4M Specific TST : TTK/T2/BKEE4M Specific TST & Line : TTK/T2/L2.5 Validating Carrier : FV QR Specific passenger : FV QR/P2 Specific passenger & Segments : FV QR/P2/S2.5/VXX12MAR Add not valid before only : TTK/V12FEB Specific TST : TTK/T2/V12FEB Specific TST & Line : TTK/T2/L3.5 Commission : FM 7 Specific passenger : FM 7/P2 Specific passenger & segments : FM 7/P2/S2.5/V12FEB Add Market/Net Fare Amount : TTK/NF-1800 Specific TST : TTK/T2/NF-1800 Add Tour code for Non Infant : FT PAX NRQ01800/DOHR002 Add Tour code for Infant : FT INF NRQ00180/DOHR002 Specific passenger : FT PAX NRQ01800/DOHR002/ P2 Specific passenger & segments : FT PAX NRQ01800/DOHR002/ P2/S2.5 Payment for Non Infant (Publishes Fare):FP PAX CASH Payment for Non infant (Net Fare) : FP PAX NR+CASH/QAR1950 (Include Taxes) Payment for Infant (Published Fare ) : FP INF CASH Payment for Infant (Net Fare) : FP INF NR+CASH/QAR200 (Include Taxes) Specific passenger : FP PAX NR+CASH/QAR1950/P2 Specific passenger & segments : FP PAX NR+CASH/QAR1950/P2/S2.

00 Update / Add Fare & Equivalent : TTK/FUSD495.00NUC190.00END ROE3.O (Old tax which collected) Add BSR : TTK/K13.65000 (K1 is transaction) Fare calculation :TTK/CDOH QR DXB190.00 (Local currency QAR ) Update / Add Fare Amount : TTK/FUSD495.00 Delete specific Tax # 3 : TTK/X3 Add new Tax : TTK/X100YR Change Tax amount for Tax # 3 : TTK/X3-X200YQ Existing Tax as collected for reissue: TTK/X3 .00 Update/Add Tax : TTK/X100YR Update/Add Taxes : TTK/X100YR/X200YQ/X30WO Specific TST : TTK/T2/X100YR/X200YQ/X30WO Update/Add Fare & Total Amount for reissue:TTK/R1800/T500.6400 Fare calculation override : TTK/CBUILD Specific TST : TTK/T2/CBUILD Preview Ticket Image : TTP/T1/TKT/CRT Specific Passenger : TTP/P2/TKT/CRT Print Ticket : TTP Specific TST : TTP/T2 Specific Passenger : TTP/P2 Specific Stock Reference : TTP/X A2 Override Validating Carrier : TTP/V*QR Specific TST : TTP/T2/V*QR Specific passenger : TTP/P2/V*QR Override Electronic Ticket : TTP/OPT (Issue Paper Ticket) Override past date TST : TTP/O (Expired TST) Remove change flag from TST : TTF From All TST : TTF/ALL 99 Amadeus Basic Amadeus Qatar W.00 No Additional cost (Reissue) : TTK/T0.00 Specific TST : TTK/T2/F800.00 Additional amount as Total (Reissue): TTK/T500.5 Update / Add Fare Amount : TTK/F1800.L.00/EQAR1800.65000 (K1 is transaction) Specific TST : TTK/T2/K13.L .00 (Other currency USD ) Update / Add Equivalent Fare Amount : TTK/EQAR1800.Endorsement : FE VALID ON SHOWN CARRIERS Specific passenger : FE VALID ON SHOWN CARRIERS/P2 Specific passenger & segments : FE VALID ON SHOWN CARRIERS/P2/S2.

DISPLAY AN ELECTRONIC TICKET RECORD To display an e-ticket record. enter: TWD For Example display an e-ticket record for a specific FA / FHE element.L .00QA TAX QAR 80.L. by the line number.FCMI-0 POI-DOH DOI-21JAN09 IOI-00007000 1. enter: TWD / L5 For Example: --.AMADEUS QATAR .AMADEUS/ETICKET 2 BA 124 F 12MAY 4 DOHLHR HK1 2320 0635 13MAY E BA/ AFK7ZE 3 AP DOH +974 4667579 .AMADEUS/ETICKET ADT ST 1 ODOH BA 124 F 12MAY 2320 OK FOW O ==== 12MAY 40K LHR FARE F QAR 7590.16NUC2085.A 4 TK OK21MAR/DOHQR2900//ETBA 5 FHE 125-2229316023 ( Manually Entered for Training Purpose ) 6 FB PAX 2100005482 TTP/T1/ET OK ETICKET/S2 7 FM *M*7 8 FN PAX 790608040820802/S2 9 FP CASH 10 FV BA Enter : TWD or TWD /L5 System Response: TKT-1252229316023 RCI1A LOC-ZZ9F2W OD-DOHLON SI.TRAINING .00 TAX QAR 30.640000 FP CASH 100 Amadeus Basic Amadeus Qatar W.16END ROE3. when there is only one FA / FHE in the PNR.TST --RP/DOHQR2900/DOHQR2900 AA/SU 23MAR05/0817Z 2IKOJZ 1.00YQ TOTAL QAR 7700.00 /FC DOH BA LON2085.

L.L .STATUS INDICATORS OF ELECTRONIC TICKET RECORD Following are the different status indicators of an electronic ticket record. A AIRPORT CONTROL O OPEN FOR USE C CHECKED IN P PRINTED E EXCHANGED/REISSUED R REFUNDED F FLOWN/USED S SUSPENDED G CONVERTED TO FIM T PAPER TICKET I IRREGULAR OPERATIONS V VOID L LIFTED/BOARDED X PRINT EXCHANGED 101 Amadeus Basic Amadeus Qatar W.

L. In this case. it is displayed in the message that follows: OK-ETKT UPDATED SAC-0060590436275 SALE IS CANCELLED IN REPORTING SYSTEM 102 Amadeus Basic Amadeus Qatar W. the record is also automatically cancelled in the sales report. the following message is displayed: OK-ETKT UPDATED SALE IS CANCELED IN REPORTING SYSTEM Certain airlines may also return a settlement authorization code (sac).VOID / CANCEL AN ELECTRONIC TICKET RECORD You can cancel an e-ticket record as long as the cancellation is within the current sales period and the sale is not yet confirmed or has already been cancelled.L . Cancelling an Electronic ticket record causes the system to send a void request to the airline. The coupon status of the e-ticket Coupons is updated from ‘’O’’ (open for use) or ‘’A’’ (airport control) to ‘’V’’ for voided. In the sales report the transaction type code of the electronic document is changed from ‘’TKTT’’ to ‘’CANX’’ Note: You can not void the Re-issued Ticket When an e-ticket has been successfully voided.

85END ROE3.82NUC892.STEPS TO VOID / CANCEL AN E-TICKET RECORD Following are the steps to void an e-ticket (Re-issued e-ticket can not be void) FOR EXAMPLE RP/DOHQR2900/DOHQR2900 OC/PR 25JAN06/0526Z 2TZFFS 1.DISPLAY AN ELECTRONIC TICKET RECORD Entry:TWD/L6 (Line Number of ‘’ FA’’ or ‘’ FHE’’ on the PNR) .00 TAX QAR 420.or TWD/TKT125-480001471 (By Ticket Number.L .00YQ TAX QAR 30.L.00XT TOTAL QAR 3910. Ignore first displayed PNR) System response: TKT-1254810001471 RCI1A LOC-2TZFFS OD-DOHDOH SIFCMI-0 POI-DOH DOI-25JAN06 IOI-77777722 1.00UB FE CONDITIONS APPLY NON ENDORSABLE BA ONLY FP INV STEP 2 – TO VOID AN ELECTONIC ETICKET RECORD To void an electronic ticket record.AMADEUS/MR ADT ST 1 ODOH BA 124 K 12FEB 2355 OK KLRCME O ===== 23K 2 OLHR BA 125 M 16MAR 1015 OK MLRCME O 15FEB 23K DOH FARE F QAR 3250. Enter: TWX System response: OK ETKT RECORD UPDATED SAC.00 /FC DOH BA LON467.A 5 TK OK25JAN/DOHQR2900//ETBA 6 FA PAX 125-4810001471/ETBA/QAR3910.AMADEUS QATAR .00 GB80.640000XT130.AMADEUS/MR 2 BA 124 K 12FEB 7 DOHLHR HK1 2355 0620 13FEB E BA/ RZHQXM 3 BA 125 M 16MAR 4 LHRDOH HK1 1015 2130 16MAR E BA/ RZHQXM 4 AP DOH +974 4667579 .TRAINING .03BA DOH425.00/25JAN06/DOHQR2900/7777 7722/S2-3 7 FB PAX 2500007445 TTP/T1/ET OK ETICKET/S2-3 8 FE PAX CONDITIONS APPLY NON ENDORSABLE BA ONLY/S2-3 STEP 1.00QA TAX QAR 210.125PEW18OAZWF SALE IS CANCELLED IN REPORTING SYSTEM ======== 103 Amadeus Basic Amadeus Qatar W.

L .DISPLAY QUERY REPORT TO CROSS CHECK THE STATUS Enter: TJQ Note: The status should be ‘’CANX’’ If did not voided in the query report.AMADEUS/MR ADT 1 ODOH BA 124 K 12FEB 2355 OK KLRCME 2 OLHR BA 125 M 16MAR 1015 OK MLRCME DOH SAC.STEP 3.L. STEP 4. Ignore first displayed PNR) System response: 1.or TWD/TKT125-480001471 (By Ticket Number.125PEW18OAZWF ST V V ===== 15FEB 23K 23K NOTE: A Voided / Cancelled an electronic ticket record can not be re-instated by travel agents.DISPAY AN ELECTRONIC TICKET RECORD Entry: TWD/L6 (Line Number of ‘’ FA’’ or ‘’ FHE’’ on the PNR) . Please repeat the step 1 and type TWX/N 104 Amadeus Basic Amadeus Qatar W.

STEP 1 – CHANGE THE RESERVATION AS PER REQUIRED DATES: --.DISPLAY AN E-TICKET RECORD : TKT-1254810001470 RCI1A LOC-2RTHDN OD-DOHDOH SIFCMI-Z POI-DOH DOI-24JAN06 IOI-77777722 1.00 TAX QAR 420.64END ROE3.640000XT130.L .00UB FE CONDITIONS APPLY NON ENDORSABLE BA ONLY FP NONREF FT D01995/4053652 NET REPORTING IT/BT ===(E2) 105 Amadeus Basic Amadeus Qatar W.00 11 FT NRD01995/4053652 12 FV BA STEP 2.TST --RP/DOHQR2900/DOHQR2900 FF/SU 24JAN06/1703Z 2RTHDN 1.00 /FC DOH BA LON425.TRAINING .Different Airline (provided an interline agreement exists between the two Flight Number Class of Service Date or Time of Flight Airport of Arrival or Departure (Within the same city) Note: The coupons to be revalidated must have Status ‘’O’’ open STEPS FOR REVALIDATING AN E-TICKET Following are the steps to revalidate an e-ticket.00XT TOTAL QAR 3760.AMADEUS/MR ADT ST 1 ODOH BA 124 M 12FEB 2355 OK MLRCME O 23K 2 OLHR BA 125 M 15MAR 1015 OK MLRCME O 15FEB 23K DOH FARE N QAR 2100.00QA TAX QAR 210.00 GB80.Different Airlines) .00YQ TAX QAR 30.A 5 TK OK24JAN/DOHQR2900//ETBA 6 FA PAX 125-4810001470/ETBA/24JAN06/DOHQR2900/77777722/S2 ======= 7 FB PAX 2400007443 TTP/T1/ET OK ETICKET/S2 8 FE PAX CONDITIONS APPLY NON ENDORSABLE BA ONLY/S2 9 FM *M*5 10 FP NR+NONREF/QAR2760.Different .Different .AMADEUS/MR 2 BA 124 M 12FEB 7 DOHLHR HK1 2355 0620 13FEB E BA/RZHQXK 3 BA 125 M 16MAR 4 LHRDOH HK1 1015 2130 16MAR E BA/RZHQXK ==== (S3) 4 AP DOH +974 4667579 .Different . as long as there is no change to the fare: .82NUC851.00 P QAR 3100.L.REVALIDATION AN ELECTRONIC TICKET You can revalidate an e-ticket after any of the following changes has occurred.AMADEUS QATAR .82BA DOH425.

640000XT130.TST --RP/DOHQR2900/DOHQR2900 OC/PR 24JAN06/1720Z 2RTHDN 1.REVALIDATE AN E-TICKET Entry : TTP/ETRV/L6/E2/S3 Where TTP/ETRV L6 E2 S3 Transaction code for revalidation Line Number of ‘’FA’’ or ‘’FHE’’ element Coupon / Line number of the E-ticket (TWD/L6) Segment number changed in the PNR System response: --.00XT TOTAL QAR 3760.00 TAX QAR 420.A 5 TK OK24JAN/DOHQR2900//ETBA 6 FA PAX 125-4810001470/ETBA/24JAN06/DOHQR2900/77777722/S2 7 FA PAX 125-4810001470/ETBA/24JAN06/DOHQR2900/77777722/S3 ====== 8 FB PAX 2400007443 TTP/T1/ET OK ETICKET/S2 9 FE PAX CONDITIONS APPLY NON ENDORSABLE BA ONLY/S2 10 FM *M*5 11 FP NR+NONREF/QAR2760.L .AMADEUS QATAR .00 GB80.00UB FE CONDITIONS APPLY NON ENDORSABLE BA ONLY FP NONREF FT D01995/4053652 NET REPORTING IT/BT ====== 106 Amadeus Basic Amadeus Qatar W.STEP 3.L.00 /FC DOH BA LON425.DISPLAY REVALIDATED TICKET RECORD Entry : TWD/L7 (Line Number of ‘’FA’’ on the PNR) System Response: TKT-1254810001470 RCI1A LOC-2RTHDN OD-DOHDOH SIFCMI-Z POI-DOH DOI-24JAN06 IOI-77777722 1.82BA DOH425.82NUC851.AMADEUS/MR 2 BA 124 M 12FEB 7 DOHLHR HK1 2355 0620 13FEB E BA/RZHQXK 3 BA 125 M 16MAR 4 LHRDOH HK1 1015 2130 16MAR E BA/RZHQXK 4 AP DOH +974 4667579 .TRAINING .00QA TAX QAR 210.00YQ TAX QAR 30.64END ROE3.AMADEUS/MR ADT ST 1 ODOH BA 124 M 12FEB 2355 OK MLRCME O 23K 2 OLHR BA 125 M 16MAR 1015 OK MLRCME O 15FEB 23K DOH FARE N QAR 2100.00 P QAR 3100.00 12 FT NRD01995/4053652 13 FV BA STEP 4.

if any. any additional taxes that need to be collected on the new ticket. 2) Delete any old TST using the commands then re-price any non-flown segments to be included on this ticket using the FXP entries. V -.Not valid after dates for all coupons.New tax. all taxes paid for on the original ticket are identified with an "O" X -. If there is no additional collection then this will be zero). taxes and reissue fees. taxes paid on the original ticket. this is mandatory for a reissue.QEE4MQR1 3) Amend the TST using the TTK / TTI update command applying the following codes.Total additional collection (this includes any increase in fare. T -. If you are unsure of these. Please contact the validating carrier for confirmation. the breakdown of any new taxes to be collected reissue fee requirements and the total additional collection. this is the new base fare (excluding taxes) O -. 107 Amadeus Basic Amadeus Qatar W.Reissue.REISSUE AN ELECTRONIC TICKET Before commencing a reissue in Amadeus you will require the new base fare.Old tax. R -. You may have to use the override if the system will not auto price For example: FXP /L. 1) Retrieve the PNR and amend the itinerary.L .L. Cancel any segments which are not required.

00 Taxes as QAR40. Reissue the original issued ticket with Additional QAR640.00 108 Amadeus Basic Amadeus Qatar W. QAR300. and QAR80.00YQ.STEPS TO REISSUE AN ELECTRONIC TICKET Following are the steps to reissue Electronic tickets REISSUE OF UNUTILISED TICKET For example.00AE DISPLAY OF TICKTED PNR Following is the Original issued Ticketed PNR DISPLAY OF ISSUED ELECTRONIC TICKET RECORD Following is the Original Issued Electronic record Now Assuming Passenger wish to change his return schedule which is confirm in L-Class.L .L. The following PNR ticketed for QEE7QR2 Fare Base.00 QA. with Fare as QAR830.

L. ER 109 Amadeus Basic Amadeus Qatar W. in this example Booked L-Class PRICE BOOKED ITINERARY Price New Booked segments: FXP System Response To save the changes in the TST. enter: REZAFAR.PNR DISPLAY OF NEW BOOKED ITINERARY Change the Itinerary as per require Booking class.L .

System Response To TST display.L . entry: TQT or TQT/T1 or TQT/Tn (n=TST Number) System Response Check Box for require TST to open Click on OPEN icon 110 Amadeus Basic Amadeus Qatar W.L.

System Response

Click on EXCHANGE Icon to start the reissue process

System Response

111 Amadeus Basic Amadeus Qatar W.L.L

Click on OK icon

System Response

Check Box require TST for re-issue

Click on OPEN icon to open the TST

112 Amadeus Basic Amadeus Qatar W.L.L

System Response

Enter the Additional collection (ADC) Amount in the TOTAL: QAR640

Enter the New form of payment with the Additional collection (ADC) amount:
O/CASH + / CASH / QAR640

113 Amadeus Basic Amadeus Qatar W.L.L

L.Enter NOT VALID AFTER (All coupons) and NOT VALID BEFORE (As per Fare conditions if any) Click on UPDATE icon 114 Amadeus Basic Amadeus Qatar W.L .

L.System Response Click on OK icon 115 Amadeus Basic Amadeus Qatar W.L .

L.L .System Response Click on CROSS to exit from the TST System Response 116 Amadeus Basic Amadeus Qatar W.

To save the changes in the PNR.L . Enter: RFZAFAR. ER System Response To Display issued E-Ticket Record: TWD/L6 System Response 117 Amadeus Basic Amadeus Qatar W.L.

ER To Display issued E-TICKET record before re-issue: TWD/L6 118 Amadeus Basic Amadeus Qatar W.L.L . 3 Press enter to add the ‘’FO’’ details in the PNR Automatically (Cross check the Date of Issue for the Original Issued ticket) System Response Save the Changes in the PNR: RF ZAFAR.To enter the original Issued e-ticket details for re-issue: FO*L6 System Response Move the cursor beside the last character of the displayed ‘’FO’’ line and enter the Passenger number belongs to displayed e-ticket record with reissue segments numbers: / P1 / S 2.

L .System Response To issue the E-ticket. 3 / RT System Response PNR DISPLAY AFTER REISSUE 119 Amadeus Basic Amadeus Qatar W.L. enter: TTP/P1/S 2.

00 QA DISPLAY TICKETED PNR Following is the Original issued Ticketed PNR DISPLAY ISSUED ELECTRONIC TICKET RECORD Following is the Original Issued Electronic record Now Assuming Passenger wish to change his return schedule which is confirm in M-Class.L .00 Taxes as QAR40. The following PNR ticketed for ULE1YQA1 Fare Base. Reissue the original issued ticket with Additional QAR380.REISSUE OF PARTIALLY USED TICKET For example.00 120 Amadeus Basic Amadeus Qatar W.L. with Fare as QAR 2330.

3.3 .8 / R. and Year for original Issued ticket 121 Amadeus Basic Amadeus Qatar W. 20MAY09 Transaction code for Itinerary Pricing Separator Indicator for Segments Flown / Used Segment Number 2 No-stopover indicator (If no stop in original itinerary) Comma. New Added Segment number 8 Separator Past Date Pricing Indicator with Comma Date. New Added Segment number 7 Comma.NEW ITINERARY BOOKED PNR DISPLAY Change the Itinerary as per require. Flown / Used segment number 3 Comma. 8/R.L. Month. 20MAY09 Explanation FXP / S 2 X . Here U-class was not available and Booked in M-Class PRICE AN ITINERARY FOR NEW AND FLOWN/USED SEGMRNTS Price New Booked segments and the Flown / Used segments with the help of Past Date pricing option: FXP/S2X.L . 7.7 .

L . ER 122 Amadeus Basic Amadeus Qatar W.L. enter: REZAFAR.System Response To save the changes in the TST.

here require TST number / Separator S Transaction Code for Segment 7.L. 8 (As per new itinerary for reissue) System Response REMOVE THE FLAG Remove the TST flag after update the TST with require segments: TTF/T1 System Response 123 Amadeus Basic Amadeus Qatar W. 8 to reissue: Entry: TTU / T1 / S7. in this example Segment Number 7. 8 Segment number 7.UPDATE THE TST Update the TST for requires segments to Issue as a new itinerary.L . 8 Explanation TTU Transaction Code to update existing TST / Separator T1 TST Number 1.

entry: TQT/T1 or TQT/Tn (n=TST Number) System Response Click on Exchange icon System Response 124 Amadeus Basic Amadeus Qatar W.L .L.To TST display.

L .Click on OK icon System Response Check Box for require TST for re-issue 125 Amadeus Basic Amadeus Qatar W.L.

L .L.Click on OPEN icon System Response 126 Amadeus Basic Amadeus Qatar W.

L.Enter the Additional collection (ADC) Amount in the TOTAL: QAR 380 Enter the Origin Destination as per ORIGINAL origin and CURRENT destination Enter NOT VALID AFTER (All coupons) and NOT VALID BEFORE (As per Fare conditions if any) 127 Amadeus Basic Amadeus Qatar W.L .

Enter the New form of payment with the Additional collection (ADC) amount: O/INV + / CASH / QAR380 Click on UPDATE icon System Response 128 Amadeus Basic Amadeus Qatar W.L .L.

Click on OK icon System Response Click on CROSS to exit from the TST 129 Amadeus Basic Amadeus Qatar W.L.L .

L.L .System Response To Display issued E-Ticket Record: TWD/L12 System Response 130 Amadeus Basic Amadeus Qatar W.

8 Press enter to add the ‘’FO’’ details in the PNR Automatically (Recheck the Date of Issue for Original Issued ticket) System Response Save the Changes in the PNR: RF ZAFAR.To enter original Issued e-ticket details for re-issue: FO*L12 System Response Move the cursor beside the last character of the displayed ‘’FO’’ line and enter the Passenger number belongs to displayed e-ticket record with reissue segments numbers: / P1 / S 7. ER 131 Amadeus Basic Amadeus Qatar W.L.L .

L .L.To Display issued E-TICKET record before re-issue: TWD/L12 To issue the E-ticket. enter: TTP/P1/S 7. 8 / RT System Response 132 Amadeus Basic Amadeus Qatar W.

00 250.00 0.00 780.00 0.00 90.00-450.00 CA RAUT/RAM NB 4XQKGS TKTT 119461 176 3533655489 920.00 0.00 0.00 690. If the data is still available.00 CA SHAIK/NA NB 4YDD74 TKTT 119462 065 3533655490 960.00 0.00 CA ALKHULAI RK 4Y5KTX TKTT 119468 157 3533609934 -2680.00 0.00 0. You can process refund records directly for full refunds.00 0.00 0.00 CA ALMOHANN HS 4YRNWN TKTT 119465 157 3533655493 6770.00 CA ALMANSOU HS 4TMY66 RFND 119469 157 3533609935 -2680.L . Data is normally stored in the system for 180 days.00 90.AMADEUS AUTOMATED REFUNDS Amadeus automated refunds allows you to refund sale documents and electronic tickets quickly and easily.00 0.00-450.00 CA ALKHULAI RK 4YG2TS CANX 119467 157 3533655495 23000.00 780.00 CA ALMARRI/ HS 4TM2B6 RFND 133 Amadeus Basic Amadeus Qatar W.00 0. Here is an example of a query report that contains refunded documents.00 CA ALMANSOU HS 4TMY66 RFND 119470 157 3533609932 -2610.00 0. AGY NO .00-430.T 0.00 CA ALKAABI/ SM 4TM2B6 RFND 119471 157 3533609933 -2610.00 CA ALGHANEM NB 4YDMML TKTT 119464 157 3533655492 6770. or manually update them for partial refunds.00 0.65271323 QUERY REPORT 16FEB CURRENCY QAR OFFICE . the system uses it to create a refund record.00 0.00 870. you enter details of the refund manually into a blank refund record.00 0.00 0.00 0.00 CA ALGHANEM NB 4YDMML TKTT 119463 065 3533655491 960.00 1050. If the data is no longer available.ALL 16 FEB 2009 ------------------------------------------------------------------------------SEQ NO A/L DOC NUMBER TOTAL DOC TAX FEE COMM FP PAX NAME AS RLOC TRNC ------------------------------------------------------------------------------119459 157 3533655487 3810.00 0.00 0.L.00 0.DOHQR2115 SELECTION: AGENT .00 0.00 40. They are indicated by the RFND transaction type code in the last column. The refund transactions you enter search for data stored in the central ticketing server's document database.00 0.00-430.00 0.00 CA COLICOT/ BR 3EY4J6 TKTT 119460 157 3533655488 840.00 CA ALMOHANN HS 4YRNWN TKTT 119466 607 3533655494 20490.00 0.00 0.

REFUND PROCESSED The status of all refunded coupons in the e-ticket record is changed to 'R' (refunded) after which it can not be reversed to ‘’ O’’ / ‘’ A’’ In the PNR.125SDXU4IWDWO OK .. stored in the PNR history. enter: TRF / L6 (‘’ FA’’ / ‘’ FHE’’ on line 6) From Query report (TJQ): TRF / I.001528(Sequence number 001528) STEP 2: ENTER THE CANCELLATION PENALTY If any cancellation penalties enter: TRFU/ CP 100 A STEP 3: PROCESS THE REFUND To process refund on Amadeus.L . Using document number. enter: TRF 125-4810006632 (Ticket Number) From PNR. Partial display of the PNR: FA PAX 125-4810006632/ERBA/S2-3 / ER Status Code (Electronic Ticket) You can ignore a refund record at any time prior to processing (TRFP) the record with the following entry: TRFIG 134 Amadeus Basic Amadeus Qatar W.L. the existing FA element for the refunded ticket is removed. enter: TRFP System response: OK ETKT RECORD UPDATED SAC. and replaced by a new FA element that includes the ER status code.STEPS TO PROCESS AUTOMATED REFUNDS Following are the steps to process auto refund on Amadeus which is reported to the local BSP STEP 1: DISPLAY REFUND RECORD Initiate a refund and display refund record by using any one of the following options. this indicates that the ticket has been refunded.

40 CA AMADEUS/M RR YT2MGF RFND 135 Amadeus Basic Amadeus Qatar W. enter: TJQ/QTC-RFND System response: AGY NO .REFUND PROCESSED STEP 4: DISPLAY THE QUERY REPORT To display Query report. Using document number. enter: TRF U/ CP100 A STEP 3: PROCESS THE REFUND To process Auto refund: TRFP System response: OK ETKT RECORD UPDATED SAC.77777722 QUERY REPORT 23NOV CURRENCY QAR OFFICE .L .UNUSED ELECTRONIC TICKET REFUND Following are the examples to process published fare full refunds on Amadeus For example a ticket 125.125SDXU4IWDWO OK .L. enter: TRF 125-4810006632 (Ticket Number) From PNR.00 -187. The following steps will apply: STEP 1: DISPLAY THE REFUND RECORD Initiate a refund and display refund record by using any one of the following options.00 cancellation/refund penalty.4810006632 needs to be fully refunded with QAR100. enter: TRF /L6 (‘’FA’’ / ‘’FH’’ on line 6) From Query report (TJQ): TRF / I .00 -900.001528 (Sequence number) STEP 2: ENTER THE CANCELLATION PENALTY Update Cancellation/Refund Penalties.1310RR 23 NOV 2006 ------------------------------------------------------------------------------SEQ NO A/L DOC NUMBER TOTAL DOC TAX COMM FP PAX NAME AS RLOC TRNC ------------------------------------------------------------------------------001537 125 4810006632 -19440.DOHQR2900 SELECTION: AGENT .

enter: TRFT System response: REFUNDABLE TAXES AMADEUS/M MR 125 4810006635 .001531 (Sequence number 001531) STEP 2: ENTER THE USED FARE Update utilised fare for used coupons.4810006635 needs to be partially/half refunded with amount QAR9340 and QAR100. enter: TRF 125.635 UNUSED TAXES ---------------------------------------------------------------T1 480. The following steps will apply: STEP 1: DISPLAY THE REFUND RECORD Initiate a refund and display refund record by using any one of the following options.00 as Refund charges. enter: TRF /L6 (‘’FA’’ / ‘’FH’’ on line 6) From Query report (TJQ): TRF / I .00 UB REFUNDABLE TAX TOTAL QAR 900. enter: TRF U/ U9340 STEP 3: ENTER THE CANCELLATION PENALTY If any Cancellation/refund Penalties enter: TRF U/ CP100A STEP 4: DISPLAY TAX PANEL Display Tax record.L. Using document number.L .00 QA T3 280.00 YQ T2 40.00 XT 136 Amadeus Basic Amadeus Qatar W.4810006635 (Ticket Number) From PNR.PARTIAL/HALF PUBLISHED FARE REFUNDS For example a ticket 125.00 GB T4 100.

Enter: TRFU/TX2 STEP 5: DISPLAY ACTIVE REFUND RECORD To display active refund record panel. 280.00 -650.40 CA AMADEUS/M RR YT2RWH RFND 137 Amadeus Basic Amadeus Qatar W.00 FARE REFUND 9300.00 U FARE USED 9340.00 YQ.00 GB.08P XT TAX REFUND 650. enter: TRF System response: REFUND RECORD AGT-77777722 RR/23NOV06 L TKT-Y NM NAME AMADEUS/M MR I ISSUED 23NOV06 D1 DOCUMENT 125 4810006635 6 CPNS 0200 F FARE PAID QAR 18640.00 UB To update refundable tax QAR270YQ (T1).270 (YQ Code Not Required) The QAR40.00 YQ (T1) and QAR 40. 100.DOHQR2900 SELECTION: AGENT .L .00QA (T2) is a fully utilised tax and needs to be deleted.00 CP CANX FEE 100.00 >TRFT REFUND TOTAL 9850. Enter: TRFU/ TU1.00 1.00 -187.L.77777722 QUERY REPORT 23NOV CURRENCY QAR OFFICE .00P FP1 CASH 9850.00 FM COMMISSION 93.1310RR 23 NOV 2006 ------------------------------------------------------------------------------SEQ NO A/L DOC NUMBER TOTAL DOC TAX COMM FP PAX NAME AS RLOC TRNC ------------------------------------------------------------------------------001538 125 4810006635 -9850.Assuming utilised taxes are as: QAR 210. enter: TJQ/QTC-RFND System Response: AGY NO .00 S ITINERARY INTERNATIONAL STEP 6: PROCESS THE REFUND To process Auto refund: TRFP STEP 7: DISPLAY QUERY REPORT To display Query report.00 QA (T2) Refundable taxes are as: QAR 270.00 1.

QUERY REPORT Current date for active sign-in on screen For specific date For specific date ranges All agents within your office report Specific agent sign-in report Validating Airline report Refunded Report Voided report Net Remittance issued tickets report TJQ TJQ /D.10FEB TJQ /T-10FEB15FEB TJQ /SOF TJQ /SAS-0001AA TJQ /SOF/QVP-QR TJQ /SOF/QTC-RFND TJQ /SOF/QTC-CANX TJQ /SOF/V TJQ /SOF/N TJN/SOF SUMMARY REPORT Summary sales period report For the past period Specific agent and past period All agents for past period TJS TJS /H-1 TJS /SAS-0001AA/H-1 TJS /SOF/H-1 DAILY REPORT Daily report for active sign-in on screen All agents for current date Specific agent Past date TJD TJD / SOF TJD / SAS -0001AA TJD / D-20JAN ITEM REPORT Item report for active sign-in on screen All agents Specific Sign-in Specific date Closed sales period TJI TJI TJI TJI TJI / / / / SOF SAS -0001AA D -20JAN H -1 138 Amadeus Basic Amadeus Qatar W.AMADEUS REPORTS The Amadeus reports listed below for applicable for central ticketing users.L .L.

In Standard Access.AMADEUS CARS The Amadeus cars function offers detailed information regarding availability and rates for car rental companies worldwide.99 * UNL .L . Amadeus Cars Easy Shopper car companies.00 !!! V COMPLETE ACCESS Complete Access car information is provided by the car company and stored in the Amadeus Cars database. the car company's system returns a confirmation within 3 to 7 seconds of your car sell entry. If the requested car is available.000 locations world wide.00 !!! V 139 Amadeus Basic Amadeus Qatar W.L. CAR COMPANY ACCESS LEVELS Amadeus car companies participate in one of three access levels. Complete Access. the System generates a car sell message to the car company at end transaction. Amadeus also has agreement with major car rental companies to rent cars directly from their reservation systems. Complete Access car companies are identified by a blue half circle in the Access Level column of a Car Location List or Availability display. These access levels determine the information you see in a Car display and also how you’re booking is processed when you sell a car. STANDARD ACCESS COMPLETE ACCESS COMPLETE ACCESS PLUS STANDARD ACCESS Standard Access car information is supplied to Amadeus by the car company and stored in the Amadeus Cars database. and Complete Access Plus. A blank space between the car company code and the car company name in a Car Location List or Availability display indicates Standard Access.89 * UNL . offering leisure rates. For example: 9O AC ACE ECAR 16. Access levels for Amadeus Cars Corporate Seller displays and bookings include: Standard Access. Here is an example: 10O ZA/PAYLESS ECAR 18. The car company confirms the booking either manually or automatically. Amadeus cars provide you access to complete and up-t-date information and the ability to make reliable car reservations for car rental companies at over 35. are Complete Access Plus participants. Complete Access bookings are sent directly to the car company as part of the car sell process.

00 !!! V 140 Amadeus Basic Amadeus Qatar W. Car companies with Complete Access Plus return estimated total rates.COMPLETE ACCESS PLUS Information for a Complete Access Plus display comes directly from the car company's own system. These rates represent the total price of the rental including the base rate. all mandatory charges and insurances. applicable taxes and any drop-off charges. 8T ZI+AVIS ECAR +32.L .L. These companies are displayed on the top tier of multi-company Availability displays. Complete Access Plus car companies are identified by a plus sign (+) between the 2-letter car company code and the company name.79 * UNL .99 * 133.

You can request a Car Location List for a: 1. associated cities.L . in the Amadeus Cars database. and when applicable.CITY / AIRPORT 2. CHICAGO 4625 W 55TH STREET CHIW01 1160 E OGDEN AVE NO 108 MDW-T ORD-T ORD-T 5700 S CICERO AVE.L.IL60090 ORD-T MDW-T CHICAGO O*HARE INTL AIRPORT 4625 W 55TH STREET CHIC72 203 NORTH LASALLE CHIW01 1160 E OGDEN AVE NO 108 141 Amadeus Basic Amadeus Qatar W. CRYSTAL LAKE 60014-8001 CHIN05 890-B S MILWAUKEE AVE WHEELING. access level indicator. both airport and non-airport. enter: CL CHI CL CHI **AMADEUS CARS COMPANY AA ZL+NATIONAL AB ZL+NATIONAL AC ZL+NATIONAL AD ZT+THRIFTY AE ZT+THRIFTY AF ZI+AVIS AG ZI+AVIS AH ZI+AVIS AI AL+ALAMO AJ AL+ALAMO AK AL+ALAMO AL AL+ALAMO MORE LOCATION LIST** VICINITY ORD-T MDW-T CITY: CHI STATE/PROV: IL CNTRY: US OHARE INTERNATIONAL AIRPORT. The list includes the car company code and name.COUNTRY / STATE / PROVINCE 3. vicinity code or area. location address.SPECIFIC AREA BY CITY / AIRPORT CODE To request a Car Location List for Chicago (CHI). CHICAGO IN TERMINAL O*HARE AIRPORT CHICAGO O*HARE AIRPORT CHICAGO CHIN04 5186 NW HWY.OVERVIEW A Car Location List shows all car rental locations.DISPLAY CAR LOCATION LISTS .

BY COUNTRY /STATE/PROVINCE CODE
For any country (except the U.S., Australia or Canada), the Car Location List by Country provides you with information about car rental locations in the country specified in your request. In addition to the country code, your request must include a car company code and area identifier. For example, to request a list of Avis airport locations in Switzerland, enter: CLZICH-A
CLZICH-A **AMADEUS CARS AIRPORT COMPANY AA ZI+AVIS AB ZI+AVIS AC ZI+AVIS AD ZI+AVIS AE ZI+AVIS AF ZI+AVIS AG ZI+AVIS NO MORE ITEMS LOCATION LIST** VICINITY ACH-O BRN-O BSL-T GVA-T LUG-T SMV-O ZRH-T ALTENRHEIN AIRPORT BERN AIRPORT BELP, BERN, SWITZERLAND 4030 BASEL AIRPORT MULHOUSE 1215 GENEVA AIRPORT COINTRINITZERLAND 6982 AGNO AEROPORTO LUGANOWITZERLAND SAMEDAN DT CHESA SUDER SWITZERLAND 8058 ZUERIC KLOTEN FLUGHAFENZERLAND CNTRY: CH

When displaying car rental locations in the U.S., Australia or Canada, you must include a state or province code in your entry; in addition to the country, car company and area identifier.

142 Amadeus Basic Amadeus Qatar W.L.L

SPECIFYING AN AREA
You can use area identifiers to find rental car locations when your customer wants to rent a car at a location other than the airport. You can use area identifiers with your Car Location List entry to display car rental locations in a specific area of a city. For example, your customer arrives in Miami for a cruise and wants to rent a car near the cruise port. To display car rental locations near the port, enter: CL MIA- P

CL MIA-P **AMADEUS CARS FERRY COMPANY AA ZT+THRIFTY AB ZR/DOLLAR AC ZE+HERTZ SEE ALSO: FLL NO MORE
The Car Location List display may include alternate locations. In the above example, you are prompted to check Fort Lauderdale (FLL) as an alternate.

LOCATION LIST** VICINITY CITY: MIA STATE/PROV: FL CNTRY: US MIAP52 PM4-2875 N W 42ND AVE, MIAMI

MIAP01 3670 NW SOUTH RIVER DRIVE MIAP37 PORT OF MIAMI, 1015 NORTH AMERICA WAY

DISPLAY CAR LOCATION POLICY
From the Car Location Policy, you can obtain tax, surcharge, coverage, and vehicle type information for a car company in a specific location. To display the car company's information, enter CPO followed by the car company code and city code. For example: CPOZIMIA

143 Amadeus Basic Amadeus Qatar W.L.L

DISPLAYING CAR AVAILABILITY AND RATES
A Car Availability and Rates display provides you with availability status and rates for rental cars at specific locations. Rates are usually shown from lowest to highest, although some Complete Access Plus car companies may choose to order them differently.

Car availability and rates are displayed in two ways:
Multi-company - displays availability and rate information for All companies offering rental cars at the requested location. Single-company - displays availability and rate information for a single company offering rental cars at the requested location. You can display availability and rates by typing a basic availability entry, or from: A FLIGHT SEGMENT IN THE PNR, or A CAR LOCATION LIST Amadeus Cars offers 3 levels of access: Complete Access Plus, Complete Access, and Standard Access.

SINGLE-COMPANY AVAILABILITY & RATES DISPLAY
A single-company Car Availability and Rates display provides you with a list of car types and rates for a specific car company at a specific location, either airport or non-airport. For Standard and Complete Access car companies, the information you see comes from the Amadeus Cars database. For Complete Access Plus car companies: The information comes directly from the car company's system The display includes estimated total rates You can enter a customer or corporate ID to display special rates To request a basic single-company Availability, include the 2-character company code in your entry. For example: CAZIDEN/ARR-9A-4P The System assumes the current date for pick-up and a one-day rental. To request single-company Availability for specific dates, enter: CAZIDEN10DEC-14DEC/ARR-9A-4P

144 Amadeus Basic Amadeus Qatar W.L.L

the System returns standard or promotional rates. To request availability for specific dates. The display is comprised of two parts: The upper part shows estimated total rates from lowest to highest. If you do not include a rate category in your request. you can specify the number of rental days.L. The rate can be daily. An estimated total rate is the complete price of the rental including the base amount plus any mandatory charges. The lower part shows plan rates from lowest to highest. enter: CA MIA/ARR-9A-4P The System assumes the current date for pick-up and a one-day rental.COMPANY AVAILABILITY & RATES DISPLAY A multi-company Car Availability and Rates display provides you with a list of car types and rates at a specific location. For example: CA MIA 23SEP-4/ARR-9A-4P 145 Amadeus Basic Amadeus Qatar W. either airport or non-airport. enter: CA MIA 23SEP-27SEP/ARR-9A-4P Instead of entering a drop-off date. If no car companies return estimated total rates. A plan rate is the basic amount used to calculate the base rate for a rental. Most Complete Access Plus car companies return an estimated total rate. only plan rates are shown in the display.L . or from Complete Access Plus companies that do not want to or cannot return an estimated total rate. weekend. or monthly and may include charges such as insurance and state taxes. weekly. Rates shown in the lower part of the display come from Standard or Complete Access companies.MULTI. To request a basic multi-company display.

70@* 690.24@* 1103.00 .33@* +979.92@* +847.AVAILABILITY & RATES DISPLAY FROM A PNR You can request a multi-company or single-company Car Availability and Rates display from an Air segment in the PNR. We will use the following PNR example to illustrate this functionality: RP/DOH1A0980/DOH1A0980 DOH1A0980/0402ZM/8FEB09 1.00 .00 .AMADEUS QATAR .00 .24@* +881.95@* 1096.64@* 847. CHECK POLICIES: USE CT OR CR @-RATE CONVERTED *-EXTRA HOUR/DAY MAY APPLY +-C/A PLUS RATE &-UPSELL >-ALTERNATE OTHER APPLICABLE RATES MAY EXIST .41@* 803. .CHECK DAILY PLANS 146 Amadeus Basic Amadeus Qatar W.41@* +651.55@* UNL UNL UNL UNL UNL UNL UNL CHRG S .00 . .00 .A 5 TK OK08FEB/DOH1A0980 To request a multi-company Availability.MINHAS/ZAFAR MR 2 3 QR 051 K 15AUG 6 DOHIAD HK1 QR 052 K 21AUG 5 IADDOH HK1 0900 1620 2240 1830 15AUG 22AUG E E QR/28FJGQ QR/28FJGQ ZM/SU 8FEB09/1654Z 28FJGQ 4 AP DOH +974 4667579 .L.95@* +1096.L .33@ +881. . .93@ 1103.96@* 1200. . .00 . enter CA followed by S and the segment number: CAS2 CAS2 **AMADEUS CARS RATE AVAILABILITY** IAD WASHINGTON/DC/US:DULLES INTL ARRIVAL:SA15AUG09/16:20 A TYPE 1T ZD+BUDGET 2T ZL+NATIONAL 3T ZI+AVIS 4T ZE+HERTZ 5T ZT+THRIFTY 6T ZR+DOLLAR 7T ET+ENTERPRISE =-EXACT MATCH NO MORE ITEMS ECAR ECAR ECAR ECAR IFAR IFAR ECAR RETURN:FR21AUG09/21:40 WEEKLY-QAR ESTIMATED-QAR KM/M +690.

and more. Car Rate Features include information about taxes and surcharges. rate code.00 .67@ +167.64@* UNL UNL UNL UNL UNL UNL UNL CHRG S . RATE FEATURES FROM A CAR AVAILABILITY For Complete Access Plus car companies. . We will use the following multicompany Availability and Rates display to illustrate this functionality: CAOMA5MAY-3/ARR-11A-2P **AMADEUS CARS RATE AVAILABILITY** OMA OMAHA/NE/US:EPPLEY AIRFIELD ARRIVAL:TU05MAY09/11:00 A TYPE 1T ET+ENTERPRISE 2T ZT+THRIFTY 3T ZD+BUDGET 4T ZR+DOLLAR 5T EP+EUROPCAR 6T ZL+NATIONAL 7T ZI+AVIS ECAR ECAR ECAR EDAR CCAR ECAR ECAR RETURN:FR08MAY09/14:00 DAILY-QAR ESTIMATED-QAR KM/M +163.00 .L.00 .53@* +173.00 . .61@* 793. rate code. . . car type. enter: CR3 147 Amadeus Basic Amadeus Qatar W.70@ 1003.01@* 1003. .81@ 872. insurance coverage.52@* +194.69@ +196. . You can display Car Rate Features/Rate Rules from a: CAR AVAILABILITY AND RATES DISPLAY CAR SEGMENT IN A PNR Car Rate Features/Rate Rules are available for Complete Access Plus car companies only. advance booking.00 .L . CHECK POLICIES: USE CT OR CR @-RATE CONVERTED *-EXTRA HOUR/DAY MAY APPLY +-C/A PLUS RATE =-EXACT MATCH &-UPSELL >-ALTERNATE To display Car Rate Features for the Budget rental car on line 1.00@* +247.DISPLAYING CAR RATE FEATURES/RATE RULES . and the rental agency location.19@* 884. vehicle type.00 .89@* +163. location.00 . insurance coverage.OPTIONS Car Rate Features provide you with rate information for a specific rental car company and vehicle. you can display Car Rate Features for a car company and vehicle type shown in the Car Availability and Rates display. including the estimated total.17@* 990.99@* 850. taxes and surcharges.

We will use the following PNR example to illustrate this functionality: RP/DOH1A0980/DOH1A0980 DOH1A0980/0402ZM/8FEB09 1. For example: RTSVCC 3 148 Amadeus Basic Amadeus Qatar W.AMADEUS QATAR – A 6 TK OK08FEB/DOH1A0980 To request Car Rate Features. rate code.00WY-UNL FM XD 24.83 UNL FM/RT-2140 /CF-34055418DE5 *ZD+ **SEE RTSVCC** 4 QR 052 K 21AUG 5 IADDOH HK1 2240 1830 22AUG E QR/28FJGQ 5 AP DOH +974 4667579 .MINHAS/ZAFAR MR 2 QR 051 K 15AUG 6 DOHIAD HK1 0900 1620 15AUG E QR/28FJGQ ZM/SU 8FEB09/1721Z 28FJGQ 3 CCR ZD HK1 IAD 15AUG 21AUG ECAR/BS-00007000 /ARR-QR0051-1620/ES-*ZD*EUR 149.00 07D/NM-MINHAS ZAFAR MR /RC-BE/RG-*ZD*EUR149. Car Rate Features include information about taxes and surcharges. location. and more. insurance coverage. you can display Car Rate Features from a Car segment in the PNR.L. enter RTSVCC followed by the Car segment number.L .RATE FEATURES FROM A CAR SEGMENT For Complete Access Plus car bookings. vehicle type.

The response to your car booking depends on the car company's access level.SELLING A CAR You can sell a car from: CAR AVAILABILITY AND RATES DISPLAY CAR LOCATION LIST If you have all the pertinent information. You need to know the car company identifier. When you book with a Complete Access or Complete Access Plus company. 149 Amadeus Basic Amadeus Qatar W. the reservation is made simultaneously in the Amadeus System and the car company's system and the confirmation number for the booked segment is returned immediately. When you book with a Standard Access car company.L. and car type code. arrival and return information. the confirmation field is left blank until the confirmation is received from the car company. pick-up and drop-off dates. you can Direct Sell the car.L .

92@* +847.95@* 1096.95@* +1096.00 . .24@* +881.00 .CHECK DAILY PLANS All of the companies listed in this Availability and Rates display are Complete Access Plus companies.41@* 803. as indicated by the plus sign (+) between the car company code and name. .SELL FROM A CAR AVAILABILITY You can sell a car from a single-company or multi-company Availability and Rates display. you must have a PNR containing a Name element.64@* 847.00 .00 . .00 . To book a car with a Complete Access or Complete Access Plus car company. . enter: CS1 150 Amadeus Basic Amadeus Qatar W.00 .L .93@ 1103. To book the Thrifty car on line 5.33@ +881.24@* 1103. We will use the following multi-company display to illustrate this functionality: CAIAD 15AUG-21AUG/ ARR ARR-5P-10P CAIAD15AUG-21AUG/ARR-5P-10P **AMADEUS CARS RATE AVAILABILITY** IAD WASHINGTON/DC/US:DULLES INTL ARRIVAL:SA15AUG09/17:00 A TYPE 1T ZD+BUDGET 2T ZL+NATIONAL 3T ZI+AVIS 4T ZE+HERTZ 5T ZT+THRIFTY 6T ZR+DOLLAR ECAR ECAR ECAR ECAR IFAR IFAR RETURN:FR21AUG09/22:00 WEEKLY-QAR ESTIMATED-QAR KM/M +690. .L.33@* 690.41@* +651.96@* UNL UNL UNL UNL UNL UNL CHRG S . CHECK POLICIES: USE CT OR CR @-RATE CONVERTED *-EXTRA HOUR/DAY MAY APPLY +-C/A PLUS RATE =-EXACT MATCH &-UPSELL >-ALTERNATE OTHER APPLICABLE RATES MAY EXIST .

.. . vehicle type code.. DC.. 50 MASSACHUSETTS AVE NE WAST02 DULLES APT -SERVED BY NATIONAL. enter: CSAE15AUG-21AUG/VT-ICAR/ARR-5P-10P 151 Amadeus Basic Amadeus Qatar W.20166 WASHINGTON WASC08 50 MASSACHUSETTS AV-SERVED BY NATIONAL.. Here's an example of a Car Location List for Washington.... You need to enter the rental dates. and can add any applicable options to the end of your entry. ..L ..20002 WAS .. .. .......... . .. displayed by entering: CLIAD CLIAD **AMADEUS CARS LOCATION LIST** COMPANY AA AL+ALAMO AB AL+ALAMO AC EP+EUROPCAR AD EP+EUROPCAR AE ET+ENTERPRISE AF ET+ENTERPRISE AG ET+ENTERPRISE AH ET+ENTERPRISE AI ET+ENTERPRISE AJ ET+ENTERPRISE AK ET+ENTERPRISE SEE ALSO: BWI GAI NO MORE ITEMS VICINITY CITY: WAS STATE/PROV: DC CNTRY: US DCOS .. WAST72 WASHINGTON DULLES INTL ARPT DULLESS WASC71 UNION STATION. WASC04 3700 10TH ST NE WASHINGTON WASC09 1029 VERMONT AVENUE NW WASHINGTON D C WASC16 45664 WOODLAND RD WASC29 1221 22ND ST NW STERLING WASHINGTON D C 20007 WASC34 970 D STREET SOUTHWEST WASHINTON DC WASC73 6510 LITTLE RIVER TPKE ALEXANDRIA To book an Enterprise intermediate-class car at the WAST02 DULLES AIRPORT location...SELL FROM A CAR LOCATION LIST You can sell a car from a Car Location List using the line reference from the display to select the rental car location.... and pick-up and drop-off times. WAST02 DULLES AIRPORT 23330 AUTOPILOT DR .. ..L.. ...

DIRECT SELL – LONG SELL ENTRY When you have all the information required. you can sell a car without displaying Car Availability and Rates (direct sell). You need to know the: CAR COMPANY CODE PICK-UP LOCATION CODE PICK-UP AND DROP-OFF DATES ARRIVAL AND RETURN TIMES VEHICLE TYPE Here is an example of a direct sell entry: CSZDIAD15AUG-21AUG/ARR-5P-10P/VT-ECAR 152 Amadeus Basic Amadeus Qatar W.L .L.

With the remainder of the properties. enter: HL DOH HOTEL LIST DISPLAY OPTIONS Hotel List for specific Location Hotel List for Every Marriott Hotel List for Marriott Chain Hotel List for specific name Hotel List for Marriott at City Centre Search for hotels close to Eiffel Tower HL LON HL EM LON HL MC LON HL LON/HN-Marriott HL MC LON/AR-D HL PAR/RP-ATT-EIFFEL HOTEL FEATURES DISPLAY Hotel features displays give information about a hotel. policies. The display contains the hotel name. To display Hotel Features. a teletype message requesting confirmation is automatically sent to the hotel company after you have made a sell transaction HOTEL LIST DISPLAY The hotel list display provides you with a complete list of hotels in a specific city in alphabetical order. and services. Enter: From a multi property HA display By hotel chain & property identifiers From an HL display Specified categories only (1-3) using codes & keywords Revert all categories HF2 HF EMBCN444 HF MC HF 2-L-DEP-F HF 153 Amadeus Basic Amadeus Qatar W. For most properties in Amadeus Hotels. area location and recommended type of transportation from the airport to the hotel. features. chain code. you receive a confirmation number within seconds of making a sell transaction. such as the address and telephone number. These agreements are known as Amadeus Complete Access and Amadeus Complete Access +.AMADEUS HOTELS The Amadeus Hotel system offers you detailed information on room availability. To request a hotel list for Paris.L . for an extensive number of properties in cities all over the world.L. rates and hotel features. Amadeus also has agreements with hotel companies to sell rooms directly through their reservation systems.

after which time you must reenter the command. You can display hotels for dates up to 361 days in the future and 3 days in the past.L.HOTEL AVAILABILITY / RATES DISPALY You use the hotel availability functionality to search for hotels with rooms available by using options you can tailor the display to suit your requirements. and it includes a description of each rate. specific hotel Single Property Display HA HA HA HA HA HA HA HA HA LON LON10MAR-15MAR LON10MAR-4 MC LON10MAR-15MAR EM LON10MAR-15MAR LON15MAR-2/RT-2 EM ATH MC ATH 1 154 Amadeus Basic Amadeus Qatar W. HOTEL AVAILABILITY / RATES DISPLAY OPTIONS Multi property. The format is slightly different. and not from the Amadeus database. one night stay for today Multi property for Specific dates Multi property for Number of Nights Specific Marriott chain Or every Marriott EM Double Occupancy Today one night stay. Marriott hotel chain has dynamic access ( ! ) and that the rate range you see comes directly from the Marriott hotel chain's central reservation system. An availability display remains active for 10 minutes.L . specific chain Today one night stay. There are three types of hotel availability displays: • Multi-property display • Single-property display with hotel complete or hotel standard access • Single-property with hotel complete access plus or Amadeus dynamic access A single-property display takes the information from the Amadeus database. With Dynamic access ( ! ) & CA+ the information comes directly from the hotel chain's reservation system.

Unless you specify otherwise in your entry.MULTI-COMPANY HOTEL AVAILABILITY / RATES DISPLAY A multi-property hotel availability display shows.00-165. FR PAR ALL AREAS SU 15APR09-19APR09 *SGL* ** RT*SOFITEL SEVRES*NEWLY RENOVATED*IDEAL FOR BUSINESS AND ** LEISURE*BEST RATE FR 139EUR AND GET A 10%COM >HARTPARSOF CUR EUR AR TR 1 RT+MERCURE PARIS LAFAYETTE 2* = 2 RT+MERCURE MONTY OPERA 3* = 3 BW!BEST WESTERN ASTRA-OPERA =! MORE D T 110. the lowest room/rate combination found. enter: HA PAR15APR-19APR -ORHA PAR15APR-4 You can enter the number of nights in place of the check-out date.00-263. and also the highest. This ensures an unbiased display. for each property listed.00 Amadeus automatically displays different hotel properties each time you request availability. regardless of the number of beds. or one person per room. and the most expensive in the second position. 155 Amadeus Basic Amadeus Qatar W.00 D R EUR 159. the system assumes a onenight stay. The system displays the rates in a single line with the least expensive rate shown in the first position. To request a multi-company display for unqualified rates in Paris (PAR). the system always displays rates for single occupancy.00 D T EUR 95.L.L .00-135. When you do not specify the number of nights or the check-out date.

L . the display shows information relevant to the rate and the rules governing the rate only.L.00 HOTEL RATES To display Hotel rates and Room type available through Displayed Hotel availability of Multiple-properties Hotel.00 4 MC!MARRIOTT LONDON COUNTY HALL D T GBP ! 60.00-600. Enter: HA LON12DEC-16DEC /HN-MARRIOTT GB LON ALL AREAS TU 12DEC09-16DEC09 *SGL* ** *TI* 4* DELUXE CUMBERLAND HTL FM ONLY 89GBP . HOTEL PRICING / FEATURES OPTIONS Move to Pricing & Feature from HA option Pricing & Feature from PNR Pricing & Feature categories (1-3) HP 3 HP S3 HP 3-L-P-F 156 Amadeus Basic Amadeus Qatar W.00-599. It is available for hotels in dynamic access (DA) and complete access plus (CA+) only. For example Hotel on line 2 of Display. The information on hotel pricing displays is supplied directly from the hotel chain's own reservation system. Enter: HA 1 HOTEL PRICING / FEATURES Hotel pricing is a display that you can request from a single-property hotel availability display or from a hotel PNR segment.00 3 MC!MARRIOTT LONDON GROSVENOR SQUA D T GBP ! 60.LUXURY TOWER ** HTL FM 70GBP * CENTRAL LON 4*DLX GUOMAN HTLS FM 99GBP *TI* AR TR CUR 1 MC!MARRIOTT BEXLEYHEATH E T GBP ! 60.SINGLE-COMPANY HOTEL AVAILABILITY / RATES DISPLAY To display Hotel Availability for London on Marriot during 12DEC-16DEC.00 2 MC!MARRIOTT LONDON PARK LANE D T GBP ! 60.00-399.00-144.

enter HEHTLXX.L .HOTEL SELL You can sell a hotel room directly from any of the following displays SHORT SELL ENTRY An entry containing a line reference to a room/rate shown on any single-property display.L. HOTEL RATE CODES There are two kinds of rate codes: codes). and those which may vary RAC Standard RAC MIL Military TUR Tour CON Convention PRO Promotional TVL Travel Industry WKD Weekend those standard to all hotels (predefined rate from one hotel chain to another COR Corporate PKG Package SRS Senior Citizen GOV Government FAM Family STP Stopover 157 Amadeus Basic Amadeus Qatar W.Non Smoking Room NOTE: For information about the sell options supported by specific hotel chains. where XX is the Hotel chain. HA Hotel Single-property Availability HR Hotel Rate Change HP Hotel Pricing & Features SHORT SELL HOTEL OPTIONS From availability display HS2 From hotel pricing display HS 1 From an inventory display HS 2 From a location list display HS AA23DEC-6/RT-2A2T/SR-WKD Direct Sell HS MCFRA12315DEC-20DEC Guarantee as Credit Card HS 1/G-CCAX37144963531004EXP0105 Deposit as Credit Card HS 1/DP-CCAX37144963531004EXP0105 Booking Source as IATA number HS 1/BS-65271213 Corporate Discount Code HS 1/CD-123456HGE New Rate as a special Rate HS 1/SR-PRO Supplementary Information HS 1/SI.

OCCUPANCY LEVEL If not entered the system assumes single occupancy.L .L.DIRECT / LONG SELL ENTRY When you have all the required information. An example of a direct sell entry is: HSMC CPHHDKM15APR-3/ RT-ROH HS MC CPHDKM 15APR-3 /RT-ROH Hotel sell transaction code Hotel chain code Hotel property code Check-in and length of stay Room-type option 158 Amadeus Basic Amadeus Qatar W. The mandatory elements are: • • Hotel chain and property code Room-type/rate-type code The optional elements are: CHECK-IN & CHECK-OUT DATE If not entered the current date is assumed for check-in and a one-night stay. you can make a direct sell entry to book a hotel room. NUMBER OF ROOMS If not entered one room is booked.

or company that can assist you when making reservations in the Amadeus Central system.AMADEUS CUSTOMER PROFILE A customer profile is a record. 159 Amadeus Basic Amadeus Qatar W. this will be stored and maintained in your Amadeus system.L .L. NOTE: Profiles not touched for the next 18 months will be automatically deleted from your system. using them in conjunction with reservations entries increases your productivity in the following ways: You can automatically create a PNR from a customer profile You can quickly update customer profile data Profiles help you improve service by giving you a greater knowledge of a company or passenger’s consistent requirement. Access to your profiles will be allowed only to people working in your office. Because profiles contain useful information on clients and their companies. which contains useful information about a traveller. Customer Profiles are divided into 3 categories namely: Traveller Profiles which contain information about an individual traveller Company Profiles which contain information about a company Traveller Profiles that are associated to a Company Profile After creating a profile.

phone fields.PNR TRANSFERABLE DATA DOH1A0980 1 A NM 1MAQUIRAYA/CORA MS 2 A AP DOH FLYBUYS TRAVEL 4667579 JANE-A 3 A AP DOH 815670-B 4 A AP DOH 7541289-H 5 A SR *VGML 6 S FFN NW-1123456789 7 S ST /N/W END OF DISPLAY STEP 3.L. Example of the system response will be: T* MAQUIRAYA/CORA MS -----. The system response will be: WELCOME TO CUSTOMER PROFILE EXPERT MODE FOR ON-LINE HELP TYPE HE PEMODE NOTE: You must always be inside the Profile Mode whenever you are creating or amending a Customer Profile.PNR TRANSFERABLE DATA 1 2 3 4 5 6 7 A A A A A S S NM AP AP AP SR 1MAQUIRAYA/CORA MS DOH FLYBUYS TRAVEL 4667579 JANE-A DOH 815670-B DOH 7541289-H *VGML DOH1A0980 23EF4W FFN NW-1123456789 ST /N/W END OF DISPLAY 160 Amadeus Basic Amadeus Qatar W. To redisplay an active profile. Entries not pertaining to the Profiles will not be accepted while inside the Profile Mode (ex: Availability. use the command PD.To end your transaction. enter the command PM. Retrieval) STEP 2.To create a customer profile inside the Profile Mode.CREATE A TRAVELLER PROFILE Following are the steps to create the traveller profile: STEP 1. etc.L . An example of a created Traveller Profile will look like this: *T* MAQUIRAYA/CORA MS ------.Input the name. use the command PER. by using the same commands you use in creating a PNR (ex: NM1MAQUIRAYA/CORA MS). special requests. remarks.

L . The example format is: 7 / *A 7 /* A : : : the element number you want to convert mandatory command to convert this element to automatic (S for selectable) The system response will be: *T* MAQUIRAYA/CORA MS ------.Except for the name field.L.PNR TRANSFERABLE DATA 1 3 4 5 6 7 A A A A A S NM ST AP AP AP SR 1MAQUIRAYA/CORA MS /N/W DOH FLYBUYS TRAVEL 4667579 JANE-A DOH 815670-B DOH 7541289-H *VGML 2* A 23EF4W DOH1A0980 M FFN NW-1123456789 END OF DISPLAY STEP 4. you are allowed to convert an element from automatic to selectable or vice-versa. do not forget to do PER 161 Amadeus Basic Amadeus Qatar W.To store this modification. Let’s say that you want to convert element number 7 from selectable (S) to automatic (A).

in case of duplicate company names. by using the same commands you use in making reservations. etc.PNR TRANSFERABLE DATA 1 2 3 4 A A A A AP AP AP AB DOH 8325958 SALLY-B DOH 9112638-F AMADEUS@QA.GENERAL INFORMATION 5 PCN/ AMADEUS QATAR END OF DISPLAY 162 Amadeus Basic Amadeus Qatar W. For example: AMADEUS QATAR 2 wherein 2 is the distinguishing symbol 2.You are only allowed to make one profile for a company. contact person.A company profile name must contain a minimum of three (3) and maximum of sixty (60) alpha numeric characters including spaces. billing address..L. fax number. Example of the system response is: C* AMADEUS QATAR ------. STEP 2. input a distinguishing symbol. commas or the & sign as the system will not accept this symbols 3.CREATE A COMPANY PROFILE Following are the steps to create a company profile: STEP 1. NET AL DARWISH ENGINEERING BLDG PO BOX 35068 DOH1A0980 M : : the transaction command the name of the company ------.To create a company profile. the format is: PCN / AMADEUS QATAR PCN / AMADEUS QATAR NOTE: 1.Do not use symbols such as dots.Input the company telephone number.L .

STEP 3-To end and store your company profile. NET AL DARWISH ENGINEERING BLDG PO BOX 35068139 DOH1A0980 ------.L. use the command PER.GENERAL INFORMATION 5 PCN/ AMADEUS QATAR EXIT FROM PROFILE MODE OPTIONS The following commands are used to exit from the Profile Mode: PME PIE PEE PI PER PIR : : : : : : Basic command to exit from the Profile Mode To ignore a displayed profile and exit from the Profile Mode To end a profile and exit from the Profile Mode To ignore a displayed profile.L . this command will not exit you from the Profile Mode End transaction. and redisplay the profile Ignore the updates and redisplay the profile 163 Amadeus Basic Amadeus Qatar W. and file.PNR TRANSFERABLE DATA 1 2 3 4 A A A A AP AP AP AB DOH 8325958 SALLY-B DOH 9112638-F AMADEUS@QA. An example of a created Company Profile is: *C* AMADEUS QATAR 23EU5D ------.

L. The following are the commands on how to retrieve your customer profiles: PLT PLC PD1 PDR/23EF4W PDN/-MAQUIRAYA To display a list of all Traveller Profiles created by your office To display a list of all Company Profiles created by your office To display profile number 1 in a list To display a customer profile by the record locator To display a Traveller Profile by the last name PDN/AMADEUS QATAR To display a Company Profile by name PD PDMN/-MAQUIRAYA: PDT PDC To redisplay a customer profile that has not been ignored To display a merged profile showing the information for Both the Traveller and Company Profile To display the Traveller Profile only in a merged display To display the Company Profile only from a merged display 164 Amadeus Basic Amadeus Qatar W.CUSTOMER PROFILE RETREIVAL OPTIONS You are allowed to retrieve customer profiles whether you are inside the Profile Mode or not.L .

the Company Profile that you have created. The system response will be: *T* MAQUIRAYA/CORA MS ------.Save your modification by doing PER 165 Amadeus Basic Amadeus Qatar W.Display a Traveller Profile: PDN / -MAQUIRAYA STEP 2.From a displayed Traveller Profile do the command PCN/AMADEUS QATAR.GENERAL INFORMATION 8 PCN/ AMADEUS QATAR C AMADEUS QATAR 23EF4W DOH1A0980 M STEP 3.L . you may merge a Traveller Profile and a Company Profile. The following are the steps on how to merge your profiles: STEP1 .L.PNR TRANSFERABLE DATA 1 A NM 1MAQUIRAYA/CORA MS 2 *A ST /N/W 3 A AP DOH FLYBUYS TRAVEL 4667579 JANE-A 4 A AP DOH 815670-B 5 A AP DOH 7541289-H 6 A SR *VGML 7 S FFN NW-1123456789 END OF DISPLAY ------.ASSOCIATE A TRAVELLER PROFILE TO A COMPANY PROFILE In case your passenger is working for or connected to a company or corporation of your account.

MAQUIRAYA/CORA MS 2 QR102 M 21NOV 2 DOHDXB HK1 0045 0250 21NOV 0 320 M 3 AP DOH DOH FLYBUYS TRAVEL 4667579 JANE-A 4 AP DOH 9235670-B 5 AP DOH 7541289-H 6 TK TL15NOV/DOH1A0980 7 SSR NSST NW HN1 DOHLAX/W/S2 8 SSR FQTV NW HK/ NW1123456789 9 SSR VGML NW HN1/S2 The ---TC –BIZ RLP--.TRANSFER CUSTOMER PROFILE ELEMENTS TO A PNR Please note that only elements under the PNR TRANSFERABLE DATA can be transferred to a PNR.Sell the air segments needed for the PNR STEP 2.Copy the transferable data to the PNR with an option of 2 ways: PBN/-MAQUIRAYA PBN/-MAQUIRAYA* : : will transfer all automatic transferable data only will transfer all automatic and selectable data STEP 3.TC-BIZ RLP RP/DOH1A0980/DOH1A0980 1.L . An example response is: RP/DOH1A0980/DOH1A0980 JM/SU 10OCT06/1017Z ZM46AR T/23EF4W JM/SU 10OCT06/1017Z ZM46AR 166 Amadeus Basic Amadeus Qatar W.flag will tell you that this PNR was copied from a Traveller Profile. The steps to transfer a customer profile to a PNR are: STEP 1. make a received from and end the transaction (ER).Add a ticketing time limit (TKTL). To display the record locator of the Traveller Profile from where this PNR was created from.L. An example of a PNR copied from a customer profile is: --. the command is RLP.

ticketing time limit.11-13: Transfer all elements except for elements 5 and 11 to 13 CREATE CUSTOMER PROFILE FROM A PNR The following are the steps on how to transfer elements from a PNR to the PNR TRANSFERABLE DATA of a profile: STEP 1. If the PNR contains elements such as phone fields.Do the command PC/-1. NOTE 1.2. please note that these elements will all be transferred to the profile.Display a PNR STEP 2. 5-9.6 PT*7. However.It is mandatory to include the element number of a name whenever this procedure is done 2. you can select specific elements to copy by doing: PC/-1. 3 and 5 to 9.Add any other information in the unfinished profile (ex: Documentation Information) STEP 4. 5 to 7 Transfer automatic elements except elements 5 and 6 Transfer automatic elements and selectable elements 7 and 10 only PT1. 3. This means that you are creating a profile for passenger 1 in a PNR.End the Profile by doing the command PER DON’T FORGET TO EXIT FROM THE PROFILE MODE (PME). 2. The sample entry means that you only want to copy elements number 1. remarks. frequent flyer number.L . etc. 167 Amadeus Basic Amadeus Qatar W.The PC command will automatically enter the Profile Mode STEP 3..5-7 : PTX5.L.TRANSFER CUSTOMER PROFILE ELEMENTS TO A PNR OPTIONS PT PT* : : This will transfer only automatic transferable data This will transfer all automatic and transferable data Transfer automatic elements 1. seat requests.10 : : PT*X5.

name element is mandatory) and associate it to an existing Company Profile UPDATING PROFILE You must be inside the Profile Mode when updating your profiles.PXN /. the system response will be: TRAVELLER SONY LTD PHILIPPINES-MAQUIRAYA/CORA MS WILL BE DEACTIVATED TYPE PE TO CONFIRM OR PI TO IGNORE *PROFILE MODE* You can type in PE to validate your deactivation or PI to ignore the deactivation. To display a list of deactivated profiles the transaction command is PLX. 168 Amadeus Basic Amadeus Qatar W. Use PXN/SONY LTD PHILIPPINES in case you want to deactivate a Company Profile. The system will automatically delete this profile after 30 days that the profile has not been touched.L.L . The system would still maintain the profiles after 30 days that it has been cancelled.MAQUIRAYA (this can be done without displaying the profile). 5. 8-12: Copy specific elements from a PNR (again. The following are format examples when updating your profiles: XE 3 XE 6-7 12/DOH 2339978 – B : cancel element number 3 from your profile : cancel a range of elements from your profile : update a specific field in the profile 1/1MAKIRAYA/CORA MS : update the name field in a profile 1/CORAZON MS : update first name only in a profile 5/SONY LTD PHILIPPINES: update company name in a profile DEACTIVATING PROFILE A profile can be deactivated by doing the following: 1.or You can display the profile: PDN or PLC or PDR and do the command PX Upon doing any of the above commands. .OPTIONS USED WHILE DOING A COPY PC/AMADEUS QATAR -1: Copy and associate passenger 1 to an existing Company Profile (all transferable elements will be copied) PC/AMADEUS QATAR -1.

From the list. do the command PR. you can only activate profiles as long as it has not exceeded the 30 day deadline otherwise this profile will be purged from your system. You can also reactivate a profile from a list of deactivated profiles by doing PR3 wherein 3 is the line number of the deactivated profile you want to activate. 3. 2.L. NOTE: Again. The system response will be: TRAVELLER SONY LTD PHILIPPINES-MAQUIRAYA/CORA MS WILL BE REACTIVATED TYPE PE TO CONFIRM OR PI TO IGNORE *PROFILE MODE* Enter PE to confirm your reactivation or PI to ignore your reactivation.REACTIVATING PROFILE Do the following steps to reactivate a deactivated profile: 1.Display the list of deactivated profiles PLX. 169 Amadeus Basic Amadeus Qatar W. display a specific profile by doing PD3 where 3 is the line number of the profile you want to activate.Once the profile you want to reactivate is displayed.L .

. HE FARE REQ Help for E-ticket policies of specific carrier………………………………. DNA 157 Encode Country……………………………………………………………… DC QATAR Decode Country……………………………………………………………… DC EG Decode Equipment………………………………………………………….AMADEUS QUICK REFERENCE SIGN-N / SIGN-OUT Sign-in into first available area……………………………………………… JI0000AA/SU Sign-in in to all areas………………………………………………………… JI*0000AA/SU Sign-in in to specific area (E)……………………………………………… JIE00000AA/SU Sign-out from active area…………………………………………………… JO Sign-out from all areas……………………………………………………… JO* Sign-out from Specific area (E) …………………………………………… JOE Display status of all signed in areas……………………………………… JD Display Terminal Number…………………………………………………… JD DECODE / ENCODE Encode location……………………………………………………………. DNC ZI Encode State ………………………………………………………………... DNS USTX CONVERSION Display system time….L.. DNS CALIFORNIA Decode State………………………………………………………………. HE/ Help for a specific topic……………………………………………………. Find 45 days in future………………………………………………………. DNE 747 Encode Hotel ……………………………………………………………….. HE ETT QR 170 Amadeus Basic Amadeus Qatar W... DNC AVIS Decode Car ………………………………………………………………….. Calculate elapsed time ……………………………………………………. Display Local Time………………………………………………………….. HE ELECTRONIC Help for a specific transaction……………………………………………… HE FQD Help for Step INDEX………………………………………………………… HE STEPS Help for Meal codes………………………………………………………… HE MEAL Help for Amadeus Fare discounted codes……………………………….…………………………………………………….. DNH MARRIOTT Decode Hotel………………………………………………………………… DNH EM Encode Car …………………………………………………………………. DD DD DOH DD LON1400/MIA DD DOH 1230/LON1755 DD ZZZ 1500/ DOH DD 25DEC/-30 DD 25DEC/45 HELP Help for the last Transaction entered……………………………………. Display local time between cities………………………………………….L . DAN DOHA Decode Location…………………………………………………………… DAC DXB Encode Airline……………………………………………………………… DNA QATAR AIRWAYS Decode Airline ……………………………………………………………. Convert GMT time to Local time…………………………………………… Find date 30 days prior…………………………………………………….

AMADEUS INFORMATION PAGES Display AIS INDEX…. GGPCAL FUN Display Airline Function supported by a specific airline………………….… AE04FEBDOHDXB Display Schedule by Elapsed Travel Time ……………………………....GF Display Availability for specific Class….AD04FEBDOHDXB Display Schedule by Departure …………………………………………… SD04FEBDOHDXB Display Timetable by Departure …………………………………………… TDDOHDXB Display Availability by Arrival ………………………....SN04FEBDOHDXB Display Basic Neutral Timetable…………………………………………… TNDOHDXB Display Availability by Departure ………………………..……………. GG AIR QR Display Country Information………………………………………………… GG COU QA Display information for a specific Airport………………………………….…… AN19DECDOHDXB/AQR*25DECDXBDOH/AEK Display Availability to use Direct access………………………………… 1EKAD12DECDOHDXB Display Availability to use Carrier Prefer ………………………………… ANQR12DECDOHDXB Display Availability to use Seven Day Search…………………………… AN/12DECDOHCAS/AQR/CQ Display Availability for Number of seats require………………………… AN04FEBDOHDXB/B5 Display Availability for Direct Flights………………….…………………………………… AN19DECDOHDXB/KY Display Availability for Connecting city…. GG HTL SI Display Information for specific Car company……………………………. GG APT LHR Display Information for a specific Hotel chain……………………………..………………….EK.…………………...……………………AN04FEBDOHDXB/FD Display Availability for Non-stop…………. GG CAR ZI Display information for Amadeus Input and output codes……………….GGPCA QR Display Airline Information ………………………………………………….L..…………………………………AN19DECDOHDXB/XAUH Display Availability to use combination..……………………………………AN19DECDOHDXB/CV Display Availability for specific Cabin. GG AIS Display Airline Access level in Amadeus………………………………..L .. GG CODE Display Information for a specific Amadeus company………………….… SE04FEBDOHDXB Display Timetable by Elapsed Travel Time ……………………………… TEDOHDXB Display current Date & Time Availability……………………………………ANDOHDXB Display Availability for specific time…………………………………………AN19DECDOHDXB1200 Display Availability for specific Carrier…………………………………… AN19DECDOHDXB/AQR Display Availability for specific Carriers…………………………………….AN04FEBDOHDXB/FN Display Availability for Chartered Flights………………………………… AN04FEBDOHDXB/FC Display Availability for online connection………….…………………… AN*S12JANLHRJFK 171 Amadeus Basic Amadeus Qatar W.AN19DECDOHDXB/AQR.………………………………… AN19DECDOHDXB1200/AGF/CV/XAUH Display Dual Availability option……………………………………….. GG AMA QA AVAILABILITY / SCHEDULE /TIMETABLE Display Basic Neutral Availability……………………………………………AN04FEBDOHDXB Display Basic Neutral Schedule……………………………………………....…………………………………………………….……………………… AN04FEBDOHDXB/O Display Availability for One world Alliance airlines……………………… AN*O12JANLHRJFK Display Availability for Star Alliance airlines………….……………………… AA04FEBDOHDXB Display Schedule by Arrival …………………………………………………SA04FEBDOHDXB Display Timetable by Arrival ……………………………………………… TADOHDXB Display Availability by Elapsed Travel Time………………………….………………… AN*A12JANLHRJFK Display Availability for Sky Team Alliance airlines…. GGPCAL ACC Display Airline Function level in Amadeus……………………………….

..………………… AC*3 Change Return for same day………………………………...……………………………………………… ACL4 Change for Fare Display………………..ACSN Change for Direct Access…. SS 2 B Q 4 Waitlist 2 seats……………………………………………………………….FOLLOW-UP ENTRIES FOR AVAILABILITY /SCHEDULE / TIMETABLE Change Availability for Next day…………………………………………….L... AC-3* Change Number of days Earlier 2nd city pair……………………………… AC*-3 Change Number of days Later 1st city pair…………………………….ACSN Change Number of days Later for Return…………….…………………………………… ACFQ Redisplay previous Availability …………………………………………… MPAN FLIGHT INFORMATION Display Flight Information from Availability or PNR………………………..………………… ACR3 Change Availability Display to Schedule Display…………………………...………….… AC3* Change Number of days Later 2nd city pair……………. SS 2 Y 5 Sell 2 Mixed classes of service from line 4………………………………. SSQR001 B 25DEC DOHLHR PE2 Open segment for a specific carrier………………………………………..ACR20FEB Change Number of days Earlier for Return……………. DO 3 Display Flight Information for specific Flight and date…………………… DO BA124/25DEC SELL AIR SEGMENT Sell 2 Y class seats from line 5 …………………….………………………………………AC/AYY Change for specific class of service……………………………………… AC/CF Change for connecting city……….MN Change Availability for Previous Day………………………………………...L ..…………………….………………… ACR-3 Change Number of days Later for Return……………. SO QR B 12JUN DXBDOH Surface segment……………………………………………………………. SS QR001 B 25DEC DOHLHR2 Waitlist for 2 seats………………………………………………………….………………………………………… AC/XLHR Change Departure Date…………………………………………………… AC25JAN Change Number of days Later……………………………………………… AC5 Change Number of days Earlier…………………………………………… AC-6 Change Number of days Earlier both city pair…………………………… AC-5*-3 Change both Dates for Dual option………………………………………… AC25DEC*30DEC Change Number of days Later both city pair……………………. SI ARNK 172 Amadeus Basic Amadeus Qatar W..……………… ACR Change Return for specific date…………………..……… AC5*3 Change Number of days Earlier 1st city pair……………………………….MY Change Origin City ………………………………………………………… ACDXB Change Destination City…………………………………………………… AC//LHR Change City pair………………………………………………………………ACLHRJFK Change for specific carrier………………………………………………… AC/AEK Change for any carrier………………..……………. SS 2 Y 5 / PE Direct sell for 2 seats………………………………………………………...………………… ACR3 Change Availability Display to Schedule Display………………………….

com TICKET ARRANGEMENT FIELD No Time limit ………………………………………………………………… Specific Time Limit with Date and Time …………………………………. NM1KUMAR/AJITH MR Child Name…………………………………………………………………. TKOK TKTL12MAR/1200 TKXL12MAR/1200 TKOK/Q21C0 RECEIVED FROM FIELD Modification asked by Passenger………………………………………….. NM1ZAFAR / HALA MISS(CHD/29APR03) Infant as same as adult family name……………………………………………. RT/AHMED Retrieve By Alphabet………………………………………………………. RT0 Display PNR name…………………………………………………………..NAME FIELD Single family name ….L ... End the File and Change the status code.. NM1KUMAR/SHOBA MRS(INFGOPALAN/RAVINDERAN/21JUN07 CONTACT FIELD Phone Number Field ………………………………………………………. LM5 Redisplay name list………………………………………………………… LM0 173 Amadeus Basic Amadeus Qatar W. Phone Number Field for specific Location………………………………. …. RF PAX Modification by Agent ……………………………………………………… RF ALI Modification by Mr. RT4 Redisplay name list…………………………………………………………... RTQR001/12JUNDOHLHR-AHMED Retrieve PNR on line 4 of the List…………………………………………..abc@abc.NM1KUMAR/SHOBA MRS(INF/RAVINDERAN/21JUN08) Different Family for Infant………………………………………………. RTXXXXXX Retrieve By Name………………………………………………………….. NM2MINHAS/ZAFAR MR/AISHA MRS Multi names…………………………………………………………………… NM1RAMESH/RISHI MR1KUMAR/AJITH MR Multi names ………………………………………………………………….……………………. RTN Specific flight Number and Date…………………………………………… LM/QR001/12MAR/DOHLHR Retrieve or Display PNR ON Line 5 of the List…………………………. RF MR ALEMADI END TRANSACTION End the File and close the PNR…………………………………………… End the File and Redisplay PNR………………………………………….... RT/A By flight Number and date…………………………………………………. E-mal Address ……………………………………………………………… AP 4667579 AP DOH 4667579 AP (Type Enter) APE .……………………………………… RT Retrieve PNR Number……………………………………………………. ET ER ETK ERK RETRIEVAL PNR Display active PNR on screen…….. Al Emadi …………………………………………….………………………………. category 0 for reminder………………………………………. NM1RAMESH/RISHI MR .. NM1MINHAS/ZAFAR MR Same family names…………………………………………………………. Enter your office Number …………………………………………….. End the File and Change the status code………………………………. Redisplay PNR…………….. Auto Cancellation on Specific Date and Time …………………………… Send Q21..L..

OSI Information for specific carrier…………………………………………… OS EK PAX IS VIP Information for All carriers………………………………………………….. DMQR/LHR-LGW/CO FREQUENT FLYER Display the Name of passenger from Airline Data………………………. DMLHR For specific Airport and Carriers…………………………………………… DMQR/LHR/AA For different Airports and carriers…………………………………………. ST/A/S4 Generic Non-Smoking Bulk Head for Segment # 5 and PAX # 3……… ST/B/S5/P3 OTHER SERVICE INFORMATION . SR VGML Specific Meal request for Specific carrier and Passenger……………….MINIMUM CONNECTING TIME From PNR SEGMENTS…………………………………………………….. XE4-6 Cancel seat elements………………………………………………………...PP1234567/P1 To create an SSR for passport / identity Card information(AIPS). SR VGML LH/S4 Form of ID as Passport number for an e-ticket.. SX/7.. VFFD ADVANCE SEAT REQUEST Display Seat Map for Segment Number 3………………………………… SM3 Request specific seat Number……………………………………………. ST Generic Non-Smoking Window for Passenger #2………………………. SR FOID QR HK1.L. DM3/4 For single Airport……………………………………………………………... ST/R/20K Request specific seat Number for PAX 4………………………………… ST/R/20K/P4 Request specific seat for specific segment 4…………………………… ST/R/20K/S4 Generic Smoking Seat……………………………………………………….. FFDQR-1111111111 (Amadeus Users Airline Only) Enter Frequent Flyer Number Automated…………………………………..... OS YY PAX IS VIP SERVICES REQUIRED ...L .. ST/S Generic Non-Smoking……………………………………………………….7 Cancel Range of segments…………………………………………………. SR DOCS QR HK1-P-GBR-1234567-USA-04FEB67-M-15DEC09-JACKSON/MICHEL-H/P1 CANCELLATION Cancel Specific Segment…………………………………………………… XE4 Cancel Specific Segments…………………………………………………..............8 Cancel Itinerary………………………………………………………………... ST/W/P2 Generic Non-Smoking Aisle for Segment # 4……………………………..SSR Specific Meal request for All Carriers and Segments……………………. XE4....... SR VGML LH/P2 Specific Meal request for Specific carrier and Segment…………………..... FFNQR-1111111111/P2 Manual Entry for Frequent Flyer…………………………………………… SRFQTVEK-EK111111111 Manual Entry for Frequent Flyer for PAX 3 ……………………………… SRFQTVEK-EK111111111/P3 FFN agreements between carriers………………………………………. FFNQR-1111111111 Enter Frequent Flyer Number Automated for specific PAX2……………............ XI 174 Amadeus Basic Amadeus Qatar W..

L .. RF P File Split PNR……………………………………………………………….CHANGE SEGMENT DATA Change class all segments to F…………………………………………….L. RO GF 517/25DECDOHBAH-ALNASSAR Display from similar name list for passenger on line 3………………….. RHS4 Retrieve History for other Airline PNR ……………………………………. name... SB 28NOV6 Change date to 28NOV and class M on segment 6…. SB F6 Change date to 28NOV on segment 6…. RRN/2 Copy and create cross reference of copy PNR…………………………. RC (Free flow text) Service fee remarks for back office accounting…………………………. RRI SPLIT PNR Split passenger # 3………………………………………………………….00 Free flow text on itinerary………………………………………………….. RO3 175 Amadeus Basic Amadeus Qatar W. RF P End Transaction……………………………………………………………… ER CLAIM A PNR Display other Airline PNR. RHA Retrieve History for Car segments ………………………………………. RRA Copy Itinerary elements only……………………………………………….…………………. EF Received Again………………………………………………………………. RIS QAR 250.. RHC Retrieve History for Hotel segments ……………………………………. RLH Retrieve History for Air segments …………………………………………. ER to claim………………………………. RIR Please reconfirms your return itinerary Option for reminder…………………………………………………………..00 Free flow text on ITR……………………………………………………….………………………………….. RRN Copy PNR and increase by 2 person……………………………………. ER to claim…………………………………… RO GF ABDFGH Display by flight. date. RHH REMARKS General Remark only View by Amadeus Airline Users…………………..…………………………………………….. SP3 Received from………………………………………………………………. SB M 28NOV6 RETRIEVE HISTORY Retrieve Entire History ……………………………………………………… RH Retrieve History for specific Segment # 4………………………………. OP25DEC/FREE FLOW TEXT REPLCATE PNR Copy PNR…………………………………………………………………….. SB F Change class on segment 6….. RIZ Service amount charged QAR 250. RM ( Free flow text) Confidential Remarks View by Your office……………………………….

.... WRA/TQT PAST DATE PNR Past date PNR by record locator………………………………………….. FHE 157-9196789012/S2... ITR Print ITR for specific FB element………………………………………… ITR/L10 Print Duplicate ITR (Within 7Days of issuance date)…………………… ITR/COPY Print specific Queue and remove items…………………………………… QP97 Print Queue and Retain items in Queue…………………………………......... RPD/RLC.....…………………………………………… TTP/XA2 Print Ticket to use carrier override option………………………………… TTP/V*EK Print Ticket to use override past date TST…………………………………TTP/O Print Electronic Ticket when default Ticket is paper……………………..5 Print Ticket for All Infant passengers……………………………………… TTP/INF Print Ticket for All Non-Infant passengers………………………………… TTP/PAX Print Ticket on specific Stock…..3 Conjunction E. GL Print the Fares displayed on the screen…………………………………… WRA/F Print the TST of the displayed PNR……………………………………….. FHE 157-9196789012-013 176 Amadeus Basic Amadeus Qatar W.Ticket Number for Non Infant:………………………… FHE PAX 157-9196789012 Enter Manually E-Ticket Number for Infant……………………………… FHE INF 157-9196789013 Enter Manually E-Ticket Number for specific Non Infant………………............. QPR97 Print Passenger Profile……………………………………………………… WRA/PD Print the whole currently displayed AIS page…………………………….. TJP Print Ticket…………………………………………………………………… TTP Print Ticket and redisplay PNR…………………………………………… TTP/RT Print Ticket for specific TST………………………………………………… TTP/T2 Print Ticket for specific passenger………………………………………… TTP/P3 Print Ticket for specific segment & passenger…………………………… TTP/P3/S2...Ticket Number for specific segments………………............Ticket Number…………………………………………….......PRINTER AND PRINTING Display Printers ATID……………………………………………………… TTQLIST Print screen ………………………………………………………………… CTRL+P Print All pages on Default printer…………………………………………… WRA/RT Screen Print on Default printer………………………………………………WRS/RT Extended Itinerary print on Default Printer………………………………… IEP Extended Joint Itinerary Print on default Printer………………………….....XYZXYZ Request PDRs with status………………………………………………… RLD Retrieve a PDR from PDR list display…………………………………… PLD4 MANUAL TICKET NUMBER Enter Manually E. FHE PAX 157-9196789012/P2 Enter Manually E.L....... TTP/ET Print Itinerary Receipt ……………………………………………………….....L . IEPJ Remote Print on Default printer…………………………………………… WRAP58756471 Print Query Report without Display………………………………………… WRA/TJQ/SOF/D-01OCT31OCT Print Last Display Sales Report..

TGBD-AE Display e-ticketing participating for QATAR market……………………… TGETD-QA Interline Ticketing agreement between 2 carriers………………………… TGAD – QR / AF FARE QUOTE DISPLAY Display Fare quote for origin city and CRT location for current date…… FQD DXB Display Fare quote between two Cities / Airports………………………..NUC Shopper display – lowest to highest for all Amadeus…………………… FQD DOHLON/S Specific date for specific city pair…………………………………………. FQD DOHLON/D25NOV*10DEC Fares shown in lowest to highest for specific airlines……………………. active PNR only……………………………………….. FQD DOHCMB/R.U Display Youth Fare…………………………………………………………. FQD DOHMNL/R.. TIFV Cryptic Mode for Health Information……………………………………… TIFH QUEUES Place PNR on specific queue………………………………………………..AT Display Private Fares (Uni Fares)…………………………………………. FQD DOHAMM/AGF Fare display for specific class for current date……………………………. FQD DOHLHR/R. QS8C0D2 Ignore PNR move it to bottom. QV/21C0 Start specific queue 8………………………………………………………. QE/DOHQR2120/97C0D1 Queue count Total activity…………………………………………………. FQD DOHDXB/KF Display fares in NUC……………………………………………………….... display next PNR………………………… QD Ignore PNR move it to bottom. QE21 Place PNR on specific queue with category………………………………. No-penalty and No-advance purchase……………………. FQD DOHMIL/R. FQD DOHMUC/D30DEC* Range for travel date starts………………………………………………….QTQ Display a list of PNRS on specific Queue………………………………….*NAP 177 Amadeus Basic Amadeus Qatar W. FQD FRABUD/IH Display fares and the Taxes………………………………………………. QE21C0 Place on queue for another office………………………………………….TIMATIC Cities in a country……………………………………………………………. FQD DOHCAI/R.. QS8 Start specific queue with category and date range………………………. TILCC/PAKISTAN Cryptic Mode for Visa Information………………………………………….. FQD DOHNYC/IO Display Round trip fares only………………………………………………. FQD DOHLON/D01MAY07 Exact outbound travel ………………………………………………………. FQD DOHDXB Fare display for specific airline for current date…………………………. exit queue………………………………... FQD DOHLON/AQR/IX Display one-way fares only…………………………………………………. FQD DOHLON/IR Display Half round trip fares in NUC………………………………………. QI Ignore changes to PNR.. FQD DOHAMM/CF Fare display for front cabin………………………………………………….L. exit queue redisplay PNR out of queue……… QIR BANK SETTLEMENT PLAN Display BSP participating carriers for GULF BSP………………………. FQD DOHNYC/D10NOV**30NOV Exact outbound and inbound travel date…………………………………. QT Queue count Total. . FQD DOHPAR/D15DEC Specific past date for specific city pair…………………………………….ZZ Display Fare...L . *NPE.. QDF Remove PNR from queue count…………………………………………… QN Ignore PNR and exit from Queue count………………………………….

………………………… FQP DOH/C LHR Informative Pricing for lowest fare an itinerary…. FQA*US Display IATA Rate of exchange (ROE) of a City…………………………..DOH. FQX DOHAMM/30/QR RATE OF EXCHANGE DISPLAY Display IATA Rate of exchange (ROE) of your terminal………………… FQA Display IATA Rate of exchange (ROE) of a Country…………………….……………… FQP DOHCAIDOH/RZZ Informative Pricing for PTA…. FQA*NYC/25JAN08 Display a list of BSRs for a currency……………………………………… FQB QAR INFORMATIVE PRICING Informative Pricing for specific Airline…………….U Informative Pricing for Same carrier for all sectors……………………… FQP DOHCAIDOH/O QR Display the Informative Pricing break up from line 3…………………….……………………………….……………………… FQP DOH/A QR LHR Informative Pricing for specific Date…………….L..FQP DOHCMBDOH/R.FQP DOHDXB-DOH Informative Pricing for NO STOPOVER at DXB... FQL* Display Fare quote in NUC…………………………………………………. FQA*NYC Display IATA Rate of exchange (ROE) for past date……………………. FQC 100GBP/INR/15MAY08 EXCESS BAGGAGE CHARGES Excess Baggage Charges for today's date for a city pair……………….…………………………..…………………………. FQP DOHDXBCAI .…. FQQ 3 178 Amadeus Basic Amadeus Qatar W.. FQC 1000QAR/NUC Convert currencies up to 12 months in the past…………………………. FQP DOHLHR. using a currency code………………………… FQC 100EUR/GBP Convert from a designated currency to a NUC…………………………. FQN 3* LI Display Penalty rule for fare from line 3…………………………………… FQN 3*PE Display Tax information for specific country……………………………… FQN TAX/QA CURRENCY CONVERSION Convert specific amount.………………………… FQP DOH/D 25DEC LHR Informative Pricing for specific Class…………….FQP DOHDXBDOH/L Informative Pricing for Youth fare…………………………. 25MAY08 Informative Pricing for STOPOVER at DXB..……………………….………………………………………… FQP MNLDOHMNL/R.L .DXBDOH Informative Pricing for SURFACE between LHR and CDG…………….…. FQDN Display Fare in Local currency…………………………………………….VC-QR Informative Pricing for UNI (Private) fare……….MNL Informative Pricing for Past Date…………………. FQN 3 Display Fare rules list of categories from line 3………………………….……………………… FQP DOHCAIDOH/R... FQX DOHAMM/30 Excess Baggage Charges for specific date for a city pair………………..FOLLOW-UP AFTER FARE QUOTE DISPLAY Display reverse fare for specific cities / airports…………………………... FQDR Display All special Fare/Passenger type codes…………………………. FQDL Display Fare rule from line 3………………………………………………. FQX DOHAMM/30/26MAR Excess Baggage Charges for specific airline…………………………….CDGDOH Informative Pricing for Specific Validating Carrier…………………………FQP DOH/AEKDXB-/AQRDOH/R.

DOH.………………….5 Add selling indicator ………………………………………………… TTK/SSITI Specific TST………………………………………………………………… TTK/T2/SSITI Add Baggage allowance…………………………………………………… TTK/A20K Specific TST………………………………………………………………… TTK/T2/A20K Specific TST & Line………………………………………………………… TTK/T2/L2/A20K Add Fare Base……………………………………………………………… TTK/BYEE4M Specific TST………………………………………………………………… TTK/T2/BKEE4M Specific TST & Line………………………………………………………… TTK/T2/L2..……………………………….……………………… FXP/INF Itinerary Pricing for NON INFANT passenger………….…………….…………….……………..5/BKEE4M Add not Valid before & after………………………………………………… TTK/V12FEB12MAR Specific TST………………………………………………………………… TTK/T2/V12FEB12MAR Specific TST & Line ………………………………………………… TTK/T2/L3....TTK/VXX12MAR Specific TST………………………………………………………………… TTK/T2/VXX12MAR Specific TST & Line ………………………………………………… TTK/T2/L3...TTK/V12FEB Specific TST………………………………………………………………… TTK/T2/V12FEB Specific TST & Line………………………………………………………… TTK/T2/L3.L .... TTC/P2/S2..FXP/R..…………...………………………FXP/R.........VC-QR (For Taxes as per validating carrier) Itinerary Pricing for IC domestic Itineraries....5/VXX12MAR Add not valid before only……………………………………………………..………………… FXP/S2 RW Display Lowest fare for an Itinerary…………………………………………FXL Display lowest Available for an Itinerary……………………………………FXA INSERT /UPDATE TST INFORMATION (CRYPTIC ENTRIES) Create Manual TST………………………………………………………… TTC Specific passenger……………………………………………………………TTC/P2 Specific passenger & segments……………………………………………...........FXP/B4 Itinerary Pricing for UNI FARE ……………………. ………….MNL (Payment at DOH and Journey from MNL) Itinerary Pricing for specific Validating carrier…………………………… FXP/R..ITINERARY PRICING Itinerary Pricing for All passengers and segments……………………… FXP Itinerary Pricing for specific passenger ………….FXP/S4S Itinerary Pricing for BREAK POINT segment 4 ……….……………...FT PAX NRQ01800/DOHR002 Add Tour code for Infant…………………………………………………… FT INF NRQ00180/DOHR002 179 Amadeus Basic Amadeus Qatar W........5 Itinerary Pricing for CHILD……………………….FXP/PAX Itinerary Pricing for PTA………………………... ET Itinerary Pricing for 25% Discount and TKT designator …………....………FXP/ZO-25P*FF25 Itinerary Pricing for specific Fare basis ……………………….FXP/NF Itinerary Pricing for Exempt Taxes ………………….5 Itinerary Pricing for specific passengers and segments………………… FXP/P2/S2....FXP/S4X Itinerary Pricing for STOPOVER at segment 4 …………..U Itinerary Pricing for NO SERVICE FEE…..……....…………………………….….FXP/RCH Itinerary Pricing for INFANT passenger………….………………………….....……………………… FXP/P2 Itinerary Pricing for specific segments …………..………… FXP/L-KEE7QR2 (Override Booking class and Validity) Itinerary Pricing for AROUND THE WORLD ………….L.....…………………………..FXP/R.. FS –INR Itinerary Pricing for NOSTOPOVER at segment 4 …………..FXP/S2......…………………….4/V12FEB12MAR Add not valid after only………………………………………………………..5/V12FEB Add Market/Net Fare Amount……………………………………………… TTK/NF-1800 Specific TST………………………………………………………………… TTK/T2/NF-1800 Add Tour code for Non Infant.FXP/R.

00END ROE3.. FM 7/P2/S2.00 Additional amount as Total (Reissue)……………………………………… TTK/T500. TTK/EQAR1800.FV QR/P2/S2. TTK/X3-X200YQ Existing Tax as collected for reissue……………………………………… TTK/X3 – O (Old tax which collected) Add BSR……………………………………………………………………….6400 Fare calculation override…………………………………………………… TTK/CBUILD Specific TST…………………………………………………………………. FE VALID ON SHOWN CARRIERS/P2/S2.00 Update / Add Fare & Equivalent……………………………………………. FE VALID ON SHOWN CARRIERS Specific passenger……………………………………………………………FE VALID ON SHOWN CARRIERS/P2 Specific passenger & segments…………………………………………….00NUC190.INSERT /UPDATE TST INFORMATION (CRYPTIC ENTRIES) Specific passenger……………………………………………………………FT PAX NRQ01800/DOHR002/ P2 Specific passenger & segments…………………………………………….00 Specific TST………………………………………………………………… TTK/T2/F800.5 Commission ………………………………………………………………… FM 7 Specific passenger……………………………………………………………FM 7/P2 Specific passenger & segments……………………………………………. TTK/K13.FP PAX CASH Payment for Non infant (Net Fare)……………………………………… FP PAX NR+CASH/QAR1950 (Include Taxes) Payment for Infant (Published Fare )……………………………………….65000 (K1 is transaction) Fare calculation……………………………………………………………… TTK/CDOH QR DXB190.00/EQAR1800.00 No Additional cost (Reissue)……………………………………………… TTK/T0.FT PAX NRQ01800/DOHR002/ P2/S2. TTK/FUSD495.00 Update/Add Tax………………………………………………………………. FP INF CASH Payment for Infant (Net Fare) …………………………………………… FP INF NR+CASH/QAR200 (Include Taxes) Specific passenger ………………………………………………………… FP PAX NR+CASH/QAR1950/P2 Specific passenger & segments …………………………………………… FP PAX NR+CASH/QAR1950/P2/S2.00 (Other currency USD ) Update / Add Equivalent Fare Amount …………………………………….00 Delete specific Tax # 3……………………………………………………….00 (Local currency QAR ) Update / Add Fare Amount………………………………………………… TTK/FUSD495.5 Validating Carrier…………………………………………………………… FV QR Specific passenger……………………………………………………………FV QR/P2 Specific passenger & Segments……………………………………………..5 Endorsement………………………………………………………………….L.L .65000 (K1 is transaction) Specific TST………………………………………………………………… TTK/T2/K13.5 Payment for Non Infant (Publishes Fare)…………………………………. TTK/X3 Add new Tax………………………………………………………………… TTK/X100YR Change Tax amount for Tax # 3…………………………………………….5 Update / Add Fare Amount………………………………………………… TTK/F1800. TTK/T2/CBUIL 180 Amadeus Basic Amadeus Qatar W.TTK/X100YR Update/Add Taxes…………………………………………………………… TTK/X100YR/X200YQ/X30WO Specific TST………………………………………………………………… TTK/T2/X100YR/X200YQ/X30WO Update/Add Fare & Total Amount for reissue…………………………… TTK/R1800/T500.

................ TWD/L7 Display e-ticket record using ticket number outside PNR.................................................................................. TWD/TKT157....5/P2 Issue ticket for All INFANT.......... TTP/INF Issue ticket for All NON INFANT................................................................................................................TTP/PAX Override Validating carrier. TTP/P2 Issue ticket for specific segments................ TWD Display e-ticket record from PNR and refer FA/FHE.5 Issue ticket for specific segments and TST............................................................... TTP/S2........L ............... TTP/V*QR DISPLAY AN ELECTRONIC TICKET RECORD Display e-ticket record from PNR......................... TTP/TKT Issue ticket for specific TST............................................................... TTP/S2..4800154678 STEP2 : Insert cancellation / refund charges TRFU/CP100A (Amount QAR 100 as per airline advised) STEP 3: Process the refund TRFP 181 Amadeus Basic Amadeus Qatar W...............PRINTING TICKET Basic entry to print ticket................................ TTP/S2..............................TTP Verify if ticket can be issue.................................................. TTP/T2 Issue ticket for specific passenger................................................................................................5/T2 Issue ticket for specific segments and passenger....4800154678 VOIDING AN ELECTRONIC TICKET RECORD STEP 1: Display e-ticket record IN PNR TWD TWD/L7 OUT SIDE PNR TWD / TKT157-4800154678 STEP2 : Status of the coupons should be ‘’O’’ and NOT a reissued ticket TWX REFUNDING AN ELECTRONIC TICKET UNTILISED E-TCKET STEP 1: Display refund record TRF 157....................................................L.........................................

.... TJS/SOF/H-1 Item Sales report for the past period……………………………………….. TJQ/SOF/D-02JUL05JUL/QTC-CANN Query Report for specific airline…………………………………………….........TKTT Query Report unused voided e-tickets…………………………………….............................. ITR/L5/P2 Reprint Agent Coupon..... CL ZE LON – T CAR LOCATION POLICY Single company location policy for Airport………………................ ITR/L5 Reprint ITR for specific passenger. TTR/L5/C-I Send ITR by e-mail.............. TJQ/SOF/D-02JUL05JUL Query Report of E-Tickets for date range………………………………… TJQ/SOF/D-02JUL05JUL/QTC................. ITRD/L5 (Refere FA line number) (Refere FA line number) (Refere FA line number) (Refere FA line number) (Refere FA line number) DOCUMENT REPORT DISPLAY Summary Sales report for the Past Period ………………………………................. ITR-EMLA/L5 Display ITR on screen...... TJI/SOF/H-2 Daily Summary Sales report for current date………………………………TJD/SOF Daily Summary report for Specific date…………………………………… TJD/SOF/D-02JUL Daily Summary report for specific date range……………………………...................... CPO ZE LONC61 182 Amadeus Basic Amadeus Qatar W.... city and airports……………………………..........…………………................. TJQ/SOF Daily Query report for specific date………………………………………… TJQ/SOF/D-02JUL Query report for specific date range………………………………………........ CL LON Car locations for specific company for specific city……………………… CL ZE LON Car locations. TJS/SOF/H-2 Item Sales report for the period before the past period…………………........ CA LHR/ARR-1200-1900 Multi Car company display for specific dates …………………………….................. all companies.L ..L........... CA LHR25DEC-27DEC/ARR-1200-1900 Multi Car company display for specific period …………………………… CA LHR25DEC-2/ARR-1200-1900 Multi Car company display from PNR segment …………………………....................... all companies at terminal location………………………….....................REPRINT AN ITR Reprint ITR ... specific company at terminal location……………………....CL LON – T Car locations........... TJT/ TK-4510000300 CAR AVAILABILITY Multi Car company display for current date ……………………………….......................... TJD/SOF/D-02JUL05JUL Daily Query Sales report for current date…………………………………..................... TJQ/SOF/D-02JUL05JUL/QVP-BA Net Remit report……………………………………………………………… TJN/SOF/D-01JUL31JUL Transaction Report by Ticket stock Number ……………………………...………………....... CA ZE S4 CAR LOCATION Car locations................................ CPO ZE LHR Single company location policy for City………………....... CA S4 Single company from car availability display……………………………… CA4 Single company car availability for specific dates…………………………CA ZE LHR 25DEC-27DEC/ARR-1200-1900 Single company car availability for specific period……………………… CA ZE LHR 25DEC-2/ARR-1200-1900 Single Car company availability from PNR segment ……………………....................................... TJI/SOF/H-1 Summary Sales report for the period before the past period…………….

specific company.. CSAB25DEC-27DEC/VT-ECMN/ARR-0700-1000 CAR MISCELLANIOUS ENTRIES Amadeus Cars specific information ……………. CT3/T Surcharge information from car availability display…………………….…………………………. RTSVCC3 Rate information from car availability display…………………………….. CR 3 Car features from PNR for specific segment…….CAR RATE FEATURES Car features from car availability display………..………………………….. dates………………… CS ZE LHR 25DEC-27DEC/VT-ECMN/ARR-BA124-0700-1000 Car Sell from car location display………………………………………….………………………. CE / CO – ZE Encode car company name………………………………………………….2/4 DOOR A – AUTOMATEC B – 2 DOOR M – MANUAL D – 4 DOOR W – WAGON V – VAN L – LIMOUSINE K – TRUCK P – PICKUP S – SPORT T – CONVERTIBLE F – 4 WHEEL DRIVE J – ALL TERRAIN X – SPECIAL R – RECREATIONAL VEHICLE A/C R – YES N – NO 183 Amadeus Basic Amadeus Qatar W. CR3/T Surcharge information from car availability display……………………. S4 Direct car sells.…………………………. XE 4 CAR CODES CAR TYPE CODES CLASS M – MINI E – ECONOMY C – COMPACT I – INTERMEDIATE S – STANDARD F – FULL SIZE P – PREMIUM L – LUXURY X – SPECIAL TYPE TRANSMISSION C . CT3/R Tax information from car availability display…………………………….…………………………… GG CAR ZE Car company information at a specific location……………………………GG CAR ZE LON Decode / Encode special equipment for specific car company…………... CT 9 Rate information from car availability display…………………………….DNC AVIS Decode car company code…………………………………………………..L...L . CT3/S Multi features information from car availability display…………………. vehicle type. CR3/S Multi features information from car availability display…………………. C T3/S/T/R CAR SELL OPTIONS Car Sell from Availability and rate display ……. 4 / DD. DNC ZI Change drop-off date on car segment 4 ………………………………….28DEC Change Vehicle type on car segment 4…………………………………… 4 / VT . GG CAR Specific car company information …………….ICAR Cancel car segment…………………………………………………………. CR3/S/T/R CAR TERMS Car features from car availability display………. CS 3 Car Sell for specific car company by referring segments in PNR ……… CS ZE S3 ..…………………………. CR3/R Tax information from car availability display…………………………….

HF Hotel features from PNR for specific hotel segment .. HA DXB 25DEC. . HL EM DXB Hotel List Display for specific location and name………………………… HL DXB / HN – TAJ PALACE Hotel List near a specific point of reference………………………………. HF 1 Hotel features from single-property availability . HA DXB 25DEC-27DEC Multi-property availability for specific period……………..27DEC/ SR – XOM Single-property hotel availability from hotel list display………………….. HA AB 25DEC-27DEC Single-property hotel availability from multi-property display………….…………………………… HS 3 / SR – GOV Sell hotel with corporate discount code ………….…………………………… HA DXB 25DEC-27DEC/HN.. ... HA DXB (Current date for 1 night only) Multi-property availability for specific location & dates. ………………………. ……….. HS 3 Sell hotel with special rate code …………. …………………….………… HS 3 / B – 65272727 Sell hotel with supplementary information ……………... ……………………………………. …..L .. ……………………...…………………… HS 3 / CD – 12345455 Sell hotel with credit card as a guaranty ………….HP S3 HOTEL SELL OPTIONS Sell hotel from single-property availability display ………………………. HF-C HOTEL POINT OF REFERENCE Point of reference categories display ....HOTEL LOCATION LIST DISPLAY Hotel List Display for specific location …………………………………….L. ………………...……………………… HS 3 / DP– CC VI 12345678911 EXP 1210/P1 Sell hotel with booking source as a IATA number……………. HL PAR / RP – EIFFEL TOWER Hotel List Display for specific area……….……………………… HS 3 / G – CC VI 12345678911 EXP 1210/P1 Sell hotel with credit card as a deposit……………. HA DXB 25DEC-27DEC/RT – 2 HOTEL PRICING FEATURES Hotel pricing display specific line from single-property availability……….………………. …………………………….SHANGRI LA Hotel availability for double occupancy……. HL DXB Hotel List Display for specific hotel chain…………………………………. ……………….………………………………… HL DXB – D Hotel List Display from point of reference ………………………………… HL L4 HOTEL FEATURES / DESCRIPTIONS Hotel features from hotel list display ..HP 2 Hotel pricing display from hotel segment in PNR…………………….2 Multi-property availability for company negotiated rate……………. HF S3 Hotel features for specific section (Commission) .……. . …………………………………… DRP CAT Point of reference as attraction for PAR…………………………………… DRP*/PAR – ATT HOTEL AVAILABILITY Multi-property hotel availability display from PNR.. HA 3 Hotel availability by chain code for specific location………………………HA MC DXB 25DEC-27DEC Hotel availability by property identifier ………. ……………………… HA S3 Multi-property hotel availability for specific location.… HS 3 / SI – NONSMOKING 184 Amadeus Basic Amadeus Qatar W. HA DXB 25DEC. HL AB Hotel features from multi-property availability .. . ……………….…………………………… HA MC DXBERM 25DEC-27DEC Hotel availability by hotel name…….. …………………...

L . segment 4………………………………4/DD-29DEC HOTEL CODES HOTEL PREFERD RATE CODES CODE RAC MIL TUR CON PRO TVL WKD TYPE Standard RAC Military Tour Convention Promotional Travel Industry Weekend CODE COR PKG SRS GOV FAM STP TYPE Corporate Package Senior Citizen Government Family Stopover CATEGORIES CODES With Bath/Shower With Shower Only No Bath/Shower Executive Floor Suites : A-Superior : E-Superior : I-Moderate : P-Executive : S-Moderate T-Standard U-Minimum B-Moderate F-Moderate J-Standard C-Standard G-Standard K-Minimum D-Minimum H-Minimum BED TYPES CODES D-Double T-Twin K-King W-Water Bed P-Pullout Q-Queen S-Single 185 Amadeus Basic Amadeus Qatar W. DNH IC Decode the corporate rate code…………………………………………… DNN XOM Move to previous hotel multi-property display……………………………. segment 4……………………………….. MP HM Move to previous hotel single-property display………………………….L.………………………………… GG HTL EM Encode the hotel chain……………………………………………………… DNH INTERCONTINENTAL Decode the hotel chain code……………………………………………….. MP HA Change check-in date for hotel. 4/DT-25DEC Change check-out date for hotel.HOTEL MISCELLANIOUS ENTRIES Specific hotel company information ……..

.………………………...12 . AP DOH 4667579-B Add e-mail address…………………………………………………………. PC/ WORLD BANK Create traveller Profile associated to a company .ALNASAR/KHALIFA All travellers associated to a specific company…………………………… PLT // WORLD BANK Separate traveller from merged profile……………………………………. PCN/WORLD BANK Create traveller Profile . PLC List of all travellers with associated companies……………………………PLT PNRs created from a specific profile………………………………………. PER Profile End and exit profile…………………………………………………. PC/ WORLD BANK -1 Element 1. PEE CREATE A CUSTOMER PROFILE Create Company Profile. QATAR.CUSTOMER PROFILE Enter into profile mode …………………..…………………………… PM Profile ignore and redisplay………………………………………………… PIR Profile ignore and exit profile mode…………………………………………PIE Profile mode exit ……………………………………………………………. PU/ -1.……. PU/ -1 Update profile with PNR elements 5 – 7 and 12 ...………………………………………………………NM1ALNASAR/KHALIFA MR Add phone field …………………………………………………………….…………………………….abc@abc.L . QATAR. name 1 . PE Ignore deletion after PX entry……………………………………………… PI 186 Amadeus Basic Amadeus Qatar W. 5-7. PX Confirm deletion after PX entry……………………………………………. 5/ DOH 4656567 B RETRIEVE A CUSTOMER PROFILE Display company profile……………………………………………………. X5. APX.…………………………………………………. PME Profile end and redisplay profile……………………………………………. PDT Separate company from merged profile…………………………………… PDC List of all companies………………………………………………………….4.DOH 5567656 Add Fax number……………………………………………………………… APF... line 5………………………………………………….QA54545454 Add mailing Address………………………………………………………… AM 94-D RING ROAD.………………………….9-12 UPDATE EXISTING CUSTOMER PROFILE Update traveller from displayed PNR. but don’t send to Airline…………………………….………………………. APE. 10-12 MODIFY A CUSTOMER PROFILE Modify phone field. RTU CANCEL A CUSTOMER PROFILE Cancel displayed profile…………………………………………………….12 Update profile except lines 5 – and 10 . PDN / ...com Add contact number.………………………. PC/ -1 Create Company Profile……………………………………………………..4 and 9 through 12……………………………………………… PC/ -1.. PU/ -1.. DOHA CREATE A CUSTOMER PROFILE FROM A PNR Create traveller Profile with first PNR name field .. PDN / WORLD BANK Display traveller profile………………………………………………………..L. DOHA Add Billing Address………………………………………………………… AB 94-D RING ROAD.

5 ………………….…………………………... all elements……………………………………………. PB 1-3* Transfer FQTV numbers to a modified PNR……………………………. PTO Transfer only elements 5 and 7…………………………………………… PTO5..REACTIVATE CANCELLED PROFILE Display deactivated profile list…………………………………………….. PBN / WORLD BANK Blind transfer all automatic company elements…………………………. PBN / . PBN / ...ALNASAR/KHALIFA* Create PNR transferring mandatory and automatic elements ………… PT Create PNR transferring all elements from displayed profile …………… PT* Create PNR transferring all elements except line 2. PE TRANSFER PROFILE ELEMENTS TO A PNR Blind transfer automatic company elements……………………………. associate specific passenger………… PTO5..7 Transfer only elements 5 and 7. PT* X2...ALNASAR/KHALIFA Blind transfer all traveller elements……………. PBN / WORLD BANK* Blind transfer automatic traveller elements……………………………….7 / P2 Transfer from list. 5 Transfer profiles without profile name……………………………………. PF 187 Amadeus Basic Amadeus Qatar W..L. PLX Display profile from list on line 3…………………………………………… PD3 Reactivate displayed profile………………………………………………… PR Confirm reactivate display profile………………………………………….L .

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