~

/ 1- SQn:Al

/. Fall 2010

Master of BUSin~SS}dministration-MBA Semester 1

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M80038 - rvlanagernentrP'rocess and Organization Behavior - 4 Credits

(Book 10: 8'1127) Asstqnment'Set- 1 (60 Marks)

Note: Each questio.n carries 10 Marks .. Answer all the questions.

Q.1

Write a note on the rnanaqerial roles and skills.

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0.2

Discuss the methods of shaping b~havior in detail.

," [10] .[10]

0.3. Explain the classification of personality, types given by Myers -Brig.gs, [1 0]

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0.4 What are the factors influencing perception?

. [10]

0.5 ML Solanki is the VP- HR of a leading financial services company He is having a rneetinq with Ms, Ramani leading HR consultant. Mr. Solanki is concerned about creating anenvironment that helps in increasing the jobsatisfaction amongst employees. Assume that you are Ms. Ramani, the HR consult~nt. What suggestions you will give to Mr. Solanki, for creating an environment that increases job satisfaction [10]

0.6· Given below is the HR policy glimpse ofthe "VARK-LEAR..NING" a Fearni'ng and training solutions company

i.lt offers cash rewards for staff members

2.: It promotes the culture of employee referral and encourages people to refer people they know may be their friends, ex, Colleagues batch mates, relatives.

3. What all needs do it takes care off according to maslow's need hierarchy

4. It recognizes good performances and giVe fancy titles and jackets to the people who

perform well and also felicitates them in the Annual Day of the company.

,

What all aspects does it takes care of according to the Maslow's Need Hierarchy? [10]

Fall 2010

Master of Business Administration~MBA Semester 1 MB0038 - Management Process and Organization Behavior - 4 Credits

(Book ID: 81127) Assignment Set- 2(60 Marks)

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Note: E~ch question carries 10 Marks. Answer all the questions.

0.1 Write q note on classical era for evolution of Organization behaviour. .[10]

0.2, WI)at is groupthink. Explain." [10]

." :

0.3 Explain the process of negotiation. [10]

Q.4 The.environmental stressors have a great impact on work performance and adjustment

of the individual in an organization. Discuss the different categories of enviro_nrnental

stressors.

[101

a.5 Given below are certain instances observed by the summer trainee - Ritu, while making

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an observational studyat G/oba/Green coneunents.s-s, organization dealing with recycling'

of plastic products waste etc She makes the following observation about two key people in the organization,

1. Mr, Patnayak ~- He is a very :friendly. person and encourages his team members by giving those recommendations and appreciations. This helps HR to decide about giving a bonus or promotion to employees.

2. Mr, DLiUa * He is an aggressive person. He frequently loses his temper. Ritu observes that he frequently punishes the non-performers and also g.ive them warnings regarding suspension etc.

Now explain what base of powerdoes Mr, Patnayak and Mr. Duita belongs to Explain the type of power they use often

[10]

"

0.6 "Fashion4Now" is a famous and old magazine. The top management decides to start the

e~ edition of the magazine.

They also decide the redefine the policies and culture of window 10 truth'

To start rmplernerrtinq, this change, they frequently call m.eetings of employees, They have also formed groups at different levels to clarify doubts and explain the perspective of change

Analyze the situation in the context of organizational change and elaborate why the top management is foll.owing the discussed practices and what approach is most evident in the context. . [1 01

MastN of Business AdministrationKMBA Semester 1 MB0039- Business Communication ~ 4 Credits

(Book 10: 81128) Assignment-Set. 1 (60 Marks)

Note: Each question carr.les 10 Marks. Answer all the questions.

o 1. Describe any situation that you experienced where' the communication went wrong

. . . , " ,

because the listening was.faulty. Analyzethe situation b~ explaining the type.of listening',

• 'barrier. , How could this barrier be-overcome? (10 marks),

. .

,0 2 Select a business article from any business publication. Evaluate it in terms of :

a) Appropriate level of readability b) Use of jargon. slang and metaphors c)

Use of simple vs. complex words. I~ it well·or peony written, in your'opinion? Attach .a copy of the article with your response. (10 marks)

" Q 3 List out and briefly explain five "dos and "don't's" for each of participants and

, eh ai rperson of a meeting. (1 () marks).

Q 4, Evaluate email as a-channel of internal communication, explaining its

advantages and disadvantaqes Suggest five ways in which to overcome some of

the problems associated with email messages. (10 marks).

Q 5. Write an unsolicited job application letter addressed to the HR Manager of a company of your choice, seeking a position in your area of specialization, along with a, one page profile about yourself, (10 marks).

Q 6. Case Study (10 marks)

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The Informal Communication Network,

In Secunderabad, a maintenance employee of the A to Z Construction Company asked for three months' leave of absence for personal reasons. The request was granted because it was in keeping with the Company and Union policy. A few weeks later, Mr. Subbaya, the Industrial Relations Manager of A to Z, heard through the "grapevine" that Mr. Reddy, the maintenance employee, had actually taken this leave to work on a construction project in

another part of the state. The rumor was that Reddy needed some extra money and had taken lip this job since the wages were nearly twice what he earned in his regular

. maintenance job.

The act of taking leave for personal reasons with the hidden purpose of working for another employer was contrary to the labor contract and tt1e penalty for this could be dismissal. After investigation to determine that the grapevine probably was correct, Mr. Subbaya prepared a "Notice of hearing concerning dismissal action" to be mailed to Reddy at his local address.

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The letter of notice was dictated by Subbaya to his secretary on Monday morning:

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Th~ same~nigtlt Mr. Su~baya receiveda call from Reddy at his horne, saying tha~ he h~d heard that. the notice was being prepared and that he felt that there was a misunderstanding. Reddy said that he thought that his action was acceptable under.the contract, but if jtwas notaccepteble, he was willing to return immediately, since he did not want to give up his -. permanent job.

When Subbaya asked him how he knew about his pending dismissal notice. Reddy said that his-wife had calledhim that evening, telling him that at the local supermarket, the mother.of their son's friend had told her about the pending dismissal order.

Questions

1, Assume that grapevine facts are as.toltows> '

Subbaya's secretary told a fringe benefit clerk about the dismissal notice.

The clerk, notrealizinq that the information might be confidential, told

someone else.

If YOLl were Subbaya, would you try to suppress grapevine leaks of this type?

How? (5 marks)

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2. After Reddy's telephone calls, what action should Subbaya take? Discuss.

(5.marks)

Master of Business Administration~MBA Semester 1 MB0039- Business Communication -'4 Credits

(Book 10: 61128) Assignment,S~t~ 2 (60 Marks)

Q 1 Explain witt) the help of specific examples, four different ways in which positive non verbal communication can create a better work environment. (10 marks).

Q 2. Explain the difference between corporate and product advertisinq. Give two: examples of corporate advertising with two different objectives. ( 10 marks). '

Q 3. You have been asked to make a presentation on Edunxt, the teehnolopy

enabled learning platform, to prospective students Develop an outline of a

presentation, explaining your choice of visual aids and your style of del"lvery(1 0

. .

marks).

Q 4. Imagine that you have bought a pack of ready'to eat food manufactured and

marketed by a well-known Fast Moving Consumer Goods multi-national, during your

regular weekly visit to a neighbouring supermarket. On opening the pack, you find to

your dismay that the contents are spoilt and are not in a condition to be eaten.

Write a routine claim letter to the Vice President, Marketing of-the company, asking

for an adjustment or some kind of action.{10 marks).

Q 5. As a student of management, write a report to the Director of your institute, suggesting how the library facilities and procedures may be improved. (10 marks).

Q 6, Case Study (10 marks).

The Power of Nonverbal Communication

Soon after I graduated from engineering college, 1 accepted a position with the Sundaram Foundry, a medium-sized firm located in a small town in Tamil Nadu. It was a good position, since 1 was the assistant to Mr. Vlshwanath, the General Manager and president of this

family owned company, Although there were many technical problems, the work was extremely interesting and I soon learnt all about the foundry business

The foundry workers were mostly older men and were a closely knit team. Many of them were related and had been in the foundry for several years. Therefore, they felt that they knew the business in and out and that a technic,:,1 education had no value. In fact, Mr. Vishwanath 'had mentioned to me even at the time of my joining, that I was the only engineer ever to be employed in the foundry. He also let me know that the foundry workers, .although a good group;' were very clannish, since .they had been working together for several years. Therefore, it ~ould probably take them some lime to accept me ..

I introduced myself to: the grqup of foundry workers, a few days after my joining. As I went around in tum, I felt them eyeing me coldly. As I went down the main aisle of the foundry, I heard ·them talking to each other in low voices and laughing. I found their behavior to be very childish and felt that itwas best to ignor~ these signs ofhostility. I thought that if I ignored them,they would automatically stop these antics.

A fewweeks after this incident. I happened to visit the enamel shop. As I entered, I noticed a worker cleaning. ~he floor with a hose, from which water' flowed at high pressure. I was aware that it was the practice to clean the shop at least once 9 week ..

I turned my back on {he worker and was busy near a dipping tank, when I suddenly felt the force of a stream of water hitting me. I was almost knocked down by the pressure and slipped on the wet floor. When I turned around, the worker looked. away in the other direction, as if he had not noticed this happening. However, I was pretty sure that he had intentionally turnedthe hose on me.

Questions

1. What message did tile foundry workers and the new engineer convey to each other

~. through their non-verbal behavior?

2. What do you suggest that the engineer should do, after the hosing incident?,

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Fall 2010

MBA SEMESTER 1

MB0040 - STATISTICS FOR MANAGEMENT- 4 Credits (Book ID: 81129)

.Assignment Set- 1 (60 Marks)

.Note: Each question carries 10 Marks. Answer a·1I the questions

. ..'.

1. Why it is necessary to summarise data? Explain the approaches available to summarize the data distributions?

2. Explain the purpose of tabular presentation of statistical data. Draft a form of tabulation to show the distribution of population according to i) Community by age, ii) Literacy, iii) sex, arid iv) marital status.

3. Give a brief note of the measures of central tendency together with their merits & Demerits. Which is the best measure of central tendency and why?

4. Machines are used to pack sugar intci packets supposedly containing 1.20 kg each.

On testing a large number of packets over a long period of time, it was found that the mean weight of thepackets was 1.24 kg and the standard deviation was 0.04 Kg A particular machine is selected to check the total weight of each of the 25· packets filled consecutively QY the machine. Calculate the limits within which the weight of the packets should lie assuming that the machine is not been cI'assified as faulty.

5. A packaging device is set to fill detergent power .packets with a mean weight of 5 Kg The standard deviation is known to :be 0.01 Kg. These are known to drift upwards over a period of time due to machine faull, which is not tolerable. A random sample of 100 packets is taken and weighed. This sample has a mean weight of 5.03 Kg and a standard deviation of 0.21 Kg .. Can we calculate that the mean weight produced by the machine has increased? Use 5% level of significance.

6. Find the probability that at most 5 defective bolts will be found in a box of 200 bolts if it is known that 2 per cent of such bolts are expected to be defective .(you may take the distribution to be Poisson; e·4= 0.0183).

Fall 2010

MBA SEMESTER 1

MB0040 - STATISTICS FOR MANAGEMENT - 4 Credits (Boo,k 10: B1129)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

1, What do you mean by Statistical Survey? Differentiate between "Questionnaire" and "Schedule".

2. The table shows the data of Expenditure of a famify on' food, clothing, education, rent and other items,

Items Expenditure
Food .4300
Clothinq 1200
t----,---------- ---~-----
Education 700
t-----,--.,-------- __ '_~M_.~._ .. __ ·_~~ __ ·.~· ___
Rent 2000
,- w ____ ~_ -- ----,- .. ~--
Others 600 Depict the data shown in the table using PiE? ,chart.

3. Average weight of 100 screws in box 'A' is 10.4 9ms. It is mixed with 150 screws of box '8'. Average weight of mixed screws is 10.9 9ms. Find the average weight of screws of box'S'.

4. (a) Discuss the rules of "Probability"

(b) What is meant by "Conditional Probability"?

5. (a) What is meant by "Hypothesis Tes.inq"? Give Examples (b) Differentiate, be.tween "Type-I" and 'Type-II" Errors

6. From the following table, calculate Laspyres Index Number, Paasches Index Number, Fisher's Price Index Number and Dorbish & Bowley's Index Number taking 2008 as the base year.

·,'

2008 2009
, ~-~----- - - -_"- .-- - ~.---- -- ---------
Commodity Price Quantity in Price Quantity in
(Rs) per Kg (Rs) per Kg
Kg Kg
A 6 50 10 56
-------_._"- ~----~-- r--· ----.
B 2 ' 100 2 129
C 4 60 . , 6 60
D 1'0 30 12 24
E 8 40 12 36 Fall 2010

Fall 2010

Master of Business Administration- MBA Semester 1 MB0041 ~'Financial and Management Accounting - 4 Credits

(Book 10":81130) ,Assignment Set- 1 (60.Marks)

'-

Note: Each question carries 10 Marks" Answeralt the; questions.

0.1 Explainthe Various acCounting Concepts and Principles? 0.2 Pass journalentries for the following transactions

1. Madan commenced business with cash Rs. 70000

2. Purchased goods on credit 14000 3, Wi!hdre~ for private use~OOO

. 4. Goods purchased for cash 12000 5. Paid wages 5000

0.3 Explain the various types of errors disclosed.by Trial Balance? [10 Marks)

0.4 From the following balances extracted from Trial balance, prepare Trading Account

The closing stock at' the end of th.e period is" Rs. 56000 . 1 0 Marks]

[10 Marks]

[10 Marks]

Particulars -.' - . Stock on 1-1-2004

Amount in Rs.

Clearing charges

Rent of business shop

Royalty paid to extract materials

- 70700 30QO 3000 102000 56000 45000 5000 4000 6000 7000 12000 10000

Returns inwards I~etllrns outwards Purchases Debtors

Creditors

Carriage inwards Carriage outwards

Import duty on materials received from abroad

Fire insurance on stock Wages paid to workers Office salaries

Cash discount

Gas, electricity and water Sales

2000 8000 10000 1000 4000 250000

Fall 2010

05 Differentiate Financial Accountinq and Management accounting?

[10 Marks]

0.6 Following is the Balance Sheet of Mis Srinivas Ud. You a~e required to prepare a F~nd .'

Flow Statement . [10 Marks]

Particulars ._. ";2006

Equity Share capital

... _ .. _.t_

:50,000

.- ~--. -~ --

Profit,& Loss

4,750

_. _. r.

Mortgage :10,000

Short .te·rm loans h ·S: 000 .

..

Accrued

s.ooo

expenses

- - ",-. ~ - - .

2007 ;65,000

-f17,000 )'1',000 ':1'5,000

ro' __

7.500

Particulars Cash balances 'Debtors

'Investment

Total

:Stock

Additional Information:

1. Depreciation provided is Rs.1750.

2. Write off goodwill.

3. Dividend paid RS.3500.

,

:2006

:10,000

2007

..

:13,000

[25,000 ~27,OOO

':~: 000 .. ·· \ii ,. .. ,._ j '.

';5.000

80,000 "(700\1)"

;

, , . ,

;

,

Fixed Assets :50,{)00

) :

:1'6,500 .. 'i'ess: ':(5,250)

Depreciation

Goodwill

'nil .

, i

. :'3'70"0' O' .... __ ";3' g"'O"O' O· '''' "I

: ~ - ~ I' ;

;1.26.750

1,52,000

Fall 2010

Master of Business Adrninlstratlon- MBA Semester 1 MB0041 - Financial and Management Accounting - 4 Credits

. (Book 10': 81130) Assignment Set- 2 (60 Marks)

.' Note:' Each 'question carries 10 Marks. Answer all the questions . . . '. 0.1 Explain.the tools of Management accounting?

Marks]

. [10

. . .

0.2 Find th'e contribution and profit 'earned if ·the selling price per unit is Rs.25, variable cost

per u~it RS.20 and fixed cost Rs,3,05,OOO for the output of 80,000 units.

[10 Marks]

0.3 Explain the essential features of. budgetary control? Marks]'

[10

0.4 A ·Iarge retail stores makes 25%, of its sales for cash and the balance on 30 days' ~et. Due

to faulty collection practice, there have been losses from bad debts to the e

. xtent

. -

of 1 % of credit sales 0[1 average in ~he past. The experience of the store tells that normally 60

% of' credit sales are'collected in the month followinq the sale." 2~%' in the second .following month and 14 % in the third following month .. Sales in the preceding three months have been "January 2007 HS.80,000, February RS.1,00,OOO and March RS.1,40,000. Sales for the next three months are estimated as April Rs .. 1!50,OOO, May Rs.1,10,OOO and June Rs1,OQ,QOO. Prepare a schedule of projected cash collection.

[10 Marks]

0.5 A factory works on standard costing system. The standard estimates of material for the manufacture of 1000 units of a commodity are 400 kg at Rs. 2.50 per kg. When 2000 units of a> commodity are manufactured, it is found that 820 kgs of material is consumed at Rs. 2.60 per

kg. Calculate the material variance ~

~"? Marks]

[10

Q.6 The Anchor Company Ltd produces most of its electrical parts in·its own plant The company is at present considering the feasibility of buying a part from an outside supplier for Rs. 4.5 per part. If this were done, monthly costs would increase by Rs. 1,000

Fall 2010

Fhe part under consideration is manufactured in DeparUnent 1 along with numerous other parts. On account of discontinuing the production of this pa rt, Department 1 would h ave somewhat reduced operations. The average monthly usage production of this part is 20,000 units. The costs of producing this part on per unit basis ~lJe as follows.

r'" _'w ~""'r _

Materjal ~Rs. 1.80

Laboudhalf~'hour) ·[2.·40 .. ·· .. · .

r: .. _ ~ __ : . " .

Fixed overheads

:0.80

Total costs

:5.00 .:

.'~' .

[10 Marks]

Fall201Q

Master of Business Administration- MBA Semester 1 MB0042 - Manageri,al Economics - 4 Credits

(Book 10: 81131) Asslqnment Set~ 1 (60 Marks)

Note: Each question carries 10 Marks, Answer all the questions. ,

. :

. .

1. What is Price Discriminatiori? Explain the' basis of Price Discrimination.ffi+S)

2. Explain the price output determfnation under monopoly and oligopoly. 3_ Give a brif description of (5+5)

(a) Total Revenue and Marginal Revenue (b) Implicit·and Explicit Cost

4_ Explain the Law of Variable Propotion.

5. What is Elasticity of DemanovExplarn the factors deiermining:.it(5+5)

6. What is Marginal effeciency of Capital? Describe the factors determine MEC.(5+5)

Master of Business Administration- MBA Semester 1 MB0042 - Managerial Economics - 4 Credits

(Book 10: 81131)

Assignment Set~ 2 (6.0 Marks)

Note: Each question carries 10 Marks. Answer all the questions.-

, ,

- ~ -

1. Define Pricing Policy. Explain the various objective of pricing po1icy(5+5)'

2. Explain the, important features of long run AC curve.

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Fal1201Q

3. Explain the changes in market equilibrium and effects of shifts in supply and. demand .'

4. Describe the trend projection method of demand forcasting with illustration, '

5. Discuss anyone method of measuring price elasticy of demand. 6. Give a brif description of (5+5) .

(a) Stock and ratio variables

(b) Equilibrium and Disequilibrium.

2010(July)

Master of Business Administration~MBA Semester I Subject Code - MB0043

Subject Name - Human Resource Management

. 4 Credits

(Book 10: 81132) Assrqnment Set- 1 (60 Marks)

, .

. Note: Eachq uesfion carries 19 Marks. Answer a II the questions.

0.1 Trace the phases of evolution of human resource management.

[10 Marks]

0.2 Explain th~ various techniques and methods used in selectinq employees.

[10 Ma'rks]

0.3 A company is being set up by a group of 3 professionals. The business objecuve is to

sell mobile phones of a-Chinese company which has come up with an inexpensive range of handset ranging from Rs.1200 to Rs 7000 They need to submit a human resource plan to . their investors. Explain' the process of Human Resource Planning system forthis company,

which covers all important steps needed for HRP.

[10 Marks]

0.4 Explain Thayer and McGhee 'Assessment of training requirement' model.

=,

[10 Marks]

0.5 Write short notes on:

• Succession Planning

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• Career P~ning(6.3 and 6.5)

[10 Marks]

0.6 Discuss Individual evaluation methods used for performance appraisal.

[10 Marks]

_--

2010(July)

Master of Business Administration-MBA Semester I Subject Code - MB0043

Subject Name - Human Resource Management

4 Credits

(Book 10: 81132)

. ' Assignment 8et-~' (60 ~.rks) .:

Note: Each que~tion. carries 10 Mark.s, Answer all the questions.

Q.1 Explain Wage Administration policy. What are the ways by which wagesand salaries

are managed in India?

[10 Mark~]

0.2 Texas is a medium', size, plastic manufacturing company. In this Company, workers have

developed grievances ~gainst managem~n.t. For past 2 years, in spite of making Profit, Company is not paying bonus to the workers: lt is expected that, if the grievances are not

dealt, it might lead to severe consequences. Imagine this situation and explain the grievance handling procedure. list each steps of the procedure. Suggest few measures to avoid

grievances.

[10 Marks]

Q.3 Define competency. How competency is linked to Human resource system.

,

[10 Marks)

0.4 Think of a situation in which an employee is to be dismissed from tile organization, what

will be the fair steps of dismissal followed b-r;:tle organization?

r!~::J'

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(10 Malks]

0.5 Suggest few measures to improve employee morale.

[10 Marks]

0.6 Explain Victor Vroom's Expectancy theory of motivation,

[10 Marks]