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Chap 1

Chap 1

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Published by Harmeet Malhotra

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Published by: Harmeet Malhotra on Dec 09, 2010
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International Management and Culture

Tim G. Andrews

• The Biggest barrier in world business • Cultural values and their influence • Responding to these challenges • Weighing culture’s consequences

When does culture matter?
• Opposing claims • Culture – one factor among many… • …so when does it matter? • When explaining/predicting behaviour? • When responding to and/or causing behaviour?


suppliers • Labour and financial markets • Infrastructure and technology • Politics and economics (multi-level) • Laws and regulations Factors influencing decisionmaking: EXTERNAL (ii) • The various publics • Various pressure groups • Factors in the green environment • Industry norms • National culture 2 .20/09/2010 Factors influencing decision-making: INTERNAL • • • • • • CEO’s psychological make-up Organization’s strategy Organization’s history Organization’s resources Policies and systems Organizational culture Factors influencing decisionmaking: EXTERNAL (i) • Decisions made by competitors. customers.

20/09/2010 The organization in its environment • The internal-external divide • …but how realistic is this? • A more ‘porous’ perspective • Cross-national complexities Using Culture • Focus on national culture • How it can be used • How it can help • What it can show Influence of personal factors • Psychological • Genetic • Gender • Age • Social constraints 3 .

culture includes systems of values. 1984) What Hofstede’s definition implies • A culture is particular to one human group • Culture is learned. not innate • Culture includes systems of values 4 .20/09/2010 Limited predictability • Predictive worth of cultural analyses • Calculating culture’s weight • Non-routine situations • Atypical individuals Defining Culture • Culture is the collective programming of the mind which distinguishes the members of one human group from another…. values are the building blocks of culture… (Hofstede.

interaction with family members .eliciting rewards. resolving conflict Values • What do they mean? • The school illustration • Problems with using values 5 .Causing.negotiating for what you want . avoiding.20/09/2010 Culture and the group • Different groups have different cultures • Different groups respond to similar situations in different ways • US vs Panama: charity case • Nation vs civilization • National territory vs national group Culture is learned • …as communication via: . avoiding punishment .

‘my door is always open’ • E.g. ‘equal treatment for men and women’ • We’d better focus on values Political systems • Political systems as expressions of culture • Concepts of democracy • …versus underlying values 6 .g.20/09/2010 Other ‘cultural’ characteristics • Beliefs • Political systems • Religion • Technology • Artistic culture Beliefs • Belief vs behavior – how predictable? • E.

where .who uses it? . different values • But same beliefs.functional responsibility .psychology . same values.but who selects it? .national culture • CCM vs IM… 7 . why…? • The numbers analogy Cross-cultural and International Management • Influences on individual managers .20/09/2010 Religion • Same religion.organization’s culture and history .industry factors . different culture… . same behaviors? • Not necessarily Technology • Same technology.when.who directs use? .

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